Self-Regulatory Organizations; Financial Industry Regulatory Authority, Inc.; Order Approving Proposed Rule Change To Amend Rule 12400 of the Code of Arbitration Procedure for Customer Disputes and Rule 13400 of the Code of Arbitration Procedure for Industry Disputes Relating To Broadening Chairperson Eligibility in Arbitration, 88720-88724 [2016-29385]

Download as PDF 88720 Federal Register / Vol. 81, No. 236 / Thursday, December 8, 2016 / Notices those that may be withheld from the public in accordance with the provisions of 5 U.S.C. 552, will be available for Web site viewing and printing in the Commission’s Public Reference Room, 100 F Street NE., Washington, DC 20549 on official business days between the hours of 10:00 a.m. and 3:00 p.m. Copies of such filing also will be available for inspection and copying at the principal office of the Exchange. All comments received will be posted without change; the Commission does not edit personal identifying information from submissions. You should submit only information that you wish to make available publicly. All submissions should refer to File Number SR– NASDAQ–2016–162, and should be submitted on or before December 29, 2016. For the Commission, by the Division of Trading and Markets, pursuant to delegated authority.13 Eduardo A. Aleman, Assistant Secretary. [FR Doc. 2016–29386 Filed 12–7–16; 8:45 am] BILLING CODE 8011–01–P Customer Code, ‘‘Codes’’).3 The proposed rule change would allow an attorney arbitrator to qualify for the chairperson roster if he or she completes chairperson training and serves as an arbitrator through award on at least one arbitration. The Codes currently require that an attorney must serve as arbitrator through award on at least two arbitrations in order to qualify for the chairperson roster. The proposed rule change was published for comment in the Federal Register on September 6, 2016.4 The public comment period closed on September 27, 2016. The Commission received five (5) comment letters on the proposed amendments.5 On October 14, 2016, FINRA extended the time period in which the Commission must approve the proposed rule change, disapprove the proposed rule change, or institute proceedings to determine whether to approve or disapprove the proposed rule change to December 5, 2016.6 On November 22, 2016, FINRA responded to the comment letters received in response to the Notice.7 This order approves the proposed rule change. II. Description of the Proposed Rule Change 8 SECURITIES AND EXCHANGE COMMISSION [Release No. 34–79455; File No. SR–FINRA– 2016–033] Background FINRA arbitrators possess the broad authority to ‘‘interpret and determine 3 See Self-Regulatory Organizations; Financial Industry Regulatory Authority, Inc.; Order Approving Proposed Rule Change To Amend Rule 12400 of the Code of Arbitration Procedure for Customer Disputes and Rule 13400 of the Code of Arbitration Procedure for Industry Disputes Relating To Broadening Chairperson Eligibility in Arbitration December 2, 2016. sradovich on DSK3GMQ082PROD with NOTICES I. Introduction On August 18, 2016, Financial Industry Regulatory Authority, Inc. (‘‘FINRA’’) filed with the Securities and Exchange Commission (‘‘Commission’’), pursuant to Section 19(b)(1) of the Securities Exchange Act of 1934 (‘‘Exchange Act’’) 1 and Rule 19b–4 thereunder,2 a proposed rule change to amend Rules 12400 of the Code of Arbitration Procedure for Customer Disputes (‘‘Customer Code’’) and Rule 13400 of the Code of Arbitration Procedure for Industry Disputes (‘‘Industry Code’’ and, together with the 13 17 CFR 200.30–3(a)(12). U.S.C. 78s(b)(1). 2 17 CFR 240.19b–4. 1 15 VerDate Sep<11>2014 17:28 Dec 07, 2016 Jkt 241001 File No. SR–FINRA–2016–033. Exchange Act Release No. 78729 (Aug. 30, 2016); 81 FR 61288 (Sept. 6, 2016) (‘‘Notice’’). 5 See Letters from Steven B. Caruso, Esq., Maddox Hargett Caruso, P.C. (Aug. 31, 2016) (‘‘Caruso Letter’’); Ryan K. Bakhtiari, Aidikoff, Uhl and Bakhtiari (Sept. 9, 2016) (‘‘Bakhtiari Letter’’); Hugh Berkson, President, Public Investors Arbitration Bar Association (‘‘PIABA’’) (Sept. 23, 2016) (‘‘PIABA Letter’’); Nicole Iannarone, Asst. Clinical Professor, and Geoffrey R. Hafer, Student Intern, Investor Advocacy Clinic, Georgia State University College of Law (‘‘GSU’’) (Sept. 26, 2016) (‘‘GSU Letter’’); and David T. Bellaire, Esq., Executive Vice President and General Counsel, Financial Services Institute (‘‘FSI’’) (Sept. 27, 2016) (‘‘FSI Letter’’). The comment letters are available on FINRA’s Web site at https://www.finra.org, at the principal office of FINRA, at the Commission’s Web site at https:// www.sec.gov/comments/sr-finra-2016-033/ finra2016033.shtml, and at the Commission’s Public Reference Room. 6 See Letter from Margo A. Hassan, Associate Chief Counsel, FINRA, to Lourdes Gonzalez, Assistant Chief Counsel—Sales Practices, Division of Trading and Markets, Securities and Exchange Commission, dated October 14, 2016. 7 See Letter from Margo A. Hassan, Associate Chief Counsel, FINRA, to Brent J. Fields, Secretary, Securities and Exchange the Commission, dated November 22, 2016 (‘‘FINRA Letter’’). The FINRA Letter is available on FINRA’s Web site at https:// www.finra.org, at the principal office of FINRA, at the Commission’s Web site at https://www.sec.gov/ comments/sr-finra-2016-033/finra2016033.shtml, and at the Commission’s Public Reference Room. 8 The subsequent description of the proposed rule change is substantially excerpted from FINRA’s description in the Notice. See Notice, 81 FR at 61288–61289. 4 See PO 00000 Frm 00064 Fmt 4703 Sfmt 4703 the applicability of all provisions under the Code[s]. Such interpretations are final and binding upon the parties.’’ 9 To facilitate the fair administration of proceedings in the FINRA forum, arbitrators must possess sufficient qualifications and participate in appropriate training 10—particularly where an arbitrator presides over the proceeding as chairperson, with the authority to, among other things, direct witness appearances, order the production of documents and information, and set deadlines in a given case.11 FINRA maintains a roster of nonpublic arbitrators,12 public arbitrators,13 and arbitrators who are eligible to serve as chairperson in each of its 71 hearing locations.14 FINRA employs its computerized Neutral List Selection System to randomly generate lists of potential arbitrators for each proceeding from these rosters.15 The parties then select their arbitrators through a process of striking and ranking the names on the list generated by the Neutral List Selection System.16 The Codes provide that arbitrators are eligible for the chairperson roster if they have completed chairperson training provided by FINRA and: • Have a law degree and are a member of a bar of at least one jurisdiction, and have served as an arbitrator through award on at least two arbitrations administered by a selfregulatory organization in which hearings were held; or • Have served as an arbitrator through award on at least three arbitrations administered by a self-regulatory organization in which hearings were held.17 Additionally, in customer disputes, chairpersons must be public arbitrators.18 In February 2015, the Commission approved a proposal by FINRA to amend its definition of ‘‘public arbitrator,’’ 19 The amended definition 9 See FINRA Rules 12409 (Jurisdiction of Panel and Authority to Interpret the Code) and 13413 (Jurisdiction of Panel and Authority to Interpret the Code). 10 See Notice, 81 FR 61289. 11 See FINRA Office of Dispute Resolution Arbitrator’s Guide (Oct. 2016), at page 31, available at https://www.finra.org/sites/default/files/ arbitrators-ref-guide.pdf. 12 For the definition of ‘‘non-public arbitrator,’’ see FINRA Rules 12100(p) and 13100(p). 13 For the definition of ‘‘public arbitrator,’’ see FINRA Rules 12100(u) and 13100(u). 14 See FINRA Rules 12400(b) and 13400(b). 15 See FINRA Rules 12400(a) and 13400(a). 16 Id. 17 See FINRA Rules 12400(c) and 13400(c). 18 See FINRA Rule 12400(c). 19 See Exchange Act Release No. 74383 (Feb. 26, 2015), 80 FR 11695 (Mar. 4, 2015) (Order Approving E:\FR\FM\08DEN1.SGM 08DEN1 Federal Register / Vol. 81, No. 236 / Thursday, December 8, 2016 / Notices took effect in June 2015,20 resulting in the reclassification of approximately 13.8 percent of public arbitrators as nonpublic arbitrators, and the rendering of 2.6 percent of its public arbitrator roster as temporarily disqualified or ineligible for service.21 Many of the arbitrators who were reclassified or disqualified had been chair-qualified prior to the amendment.22 Currently, FINRA’s rosters contain approximately 6,750 arbitrators, of which 3,060 are currently classified as public. Of those classified as public arbitrators, approximately 1,000 are deemed chair-qualified.23 FINRA contends that forum users have complained about the diminished availability of public chairpersons after the amendment to the public arbitrator definition. FINRA also states that forum users have complained of scheduling difficulties and additional costs associated with traveling chairpersons (i.e., public chairpersons that FINRA asks to travel to other hearing locations to expand the roster of available public chairpersons for a given location), as well as out-of-town arbitrators’ lack of familiarity with local venue customs and procedures.24 Moreover, FINRA states that it has had limited success in enrolling new public chairpersons, and that the need for public chairpersons could potentially surpass the availability of public chairpersons who meet the qualifications under the existing Codes.25 Proposed Rule Change sradovich on DSK3GMQ082PROD with NOTICES FINRA is proposing to amend the eligibility requirements under the Codes for arbitrators who seek to qualify as chairpersons. The amendment would allow an attorney arbitrator to qualify for the chairperson roster if he or she completes chairperson training and serves as an arbitrator through award on at least one arbitration administered by a self-regulatory organization where hearings are held, instead of two arbitrations (as is currently required). FINRA is also proposing to replace the bullets in Rules 12400 and 13400 with numbers for ease of citation. FINRA states that reducing the case experience requirement for would-be arbitrators from two arbitrations to one Filing No. SR–FINRA–2014–028) (in part narrowing the public arbitrator definition by adding disqualifications relating to, among other things, affiliations with the securities industry concerning an arbitrator’s family member or place of employment). 20 See Notice, 81 FR 61288. 21 See id. 22 See id. 23 See id. 24 See id. 25 See id. VerDate Sep<11>2014 17:28 Dec 07, 2016 Jkt 241001 arbitration could add more than 270 attorney arbitrators across 59 of its 71 hearing locations, potentially resulting in a nearly 30 percent increase in the number of arbitrators who might be eligible to serve as public chairpersons once they take chairperson training.26 FINRA also believes that the proposed rule change would increase the availability of local chairpersons for forum users, lowering instances in which chairpersons must travel, and ameliorating parties’ concerns regarding out-of-town arbitrators.27 III. Summary of Comments and FINRA’s Response The Commission received five (5) comment letters on the proposed rule change,28 and a response letter from FINRA.29 Three commenters supported the amendment,30 and two generally supported the amendment while advocating for further action.31 FINRA’s response to commenters’ concerns and suggestions are incorporated below. Comment Letters in Support of the Proposal As noted above, three commenters supported FINRA’s proposed amendments to the Codes. One commenter stated that the proposal would ‘‘be a fair, equitable and reasonable approach that would facilitate the increased appointment of local chairpersons to arbitration panels and, at the same time, would reduce the necessity for the appointment of out-ofstate chairpersons.’’ 32 A second commenter supported the proposed amendment on the ground that it ‘‘would significantly increase the available number of arbitrators included on the Chair roster and represents an important step towards increasing the probability of drawing local chairpersons in suburban or remote hearing locations.’’ 33 A third commenter supported the proposal based on its belief that the requirement of a law degree and participation in one arbitration through award are reasonable criteria for a public chair.34 26 See id. at 61289. id. 28 See supra note 5. 29 See supra note 7. 30 See Caruso Letter, Bakhtiari Letter, and FSI Letter. 31 See PIABA Letter and GSU Letter. 32 See Caruso Letter. 33 See Bakhtiari Letter. 34 See FSI Letter. 27 See PO 00000 Frm 00065 Fmt 4703 Sfmt 4703 88721 Supportive Comment Letters Recommending Modifications to the Proposal Two comment letters recommended modifications to the proposal, while generally expressing support for the proposal. One commenter stated that investors would ‘‘benefit from a larger pool of qualified public chairpersons’’ and generally supported the proposed rule as ‘‘a positive step in regards to increasing the number of arbitrators in proposed chair pools[.]’’ 35 Another commenter stated that it ‘‘applaud[s] FINRA’s decision to expand the public arbitrator chair pool[.]’’ 36 However, both commenters raised additional concerns and suggestions for the proposed amendment. • Enhancing Transparency of the Arbitrator Selection Process One commenter advocated for greater transparency regarding arbitrators’ backgrounds and qualifications, as well as greater transparency in the arbitrator selection process generally in order to improve investor confidence in FINRA arbitrators.37 According to this commenter, FINRA’s current disclosure system, which provides information regarding arbitrators’ education, employment history and potential conflicts, is insufficient to eliminate the appearance of impropriety and bias.38 In response, FINRA stated that it produces a disclosure report reflecting the prior employment, educational history, and previous arbitration awards for every potential arbitrator during the appointment process.39 FINRA also requires arbitrators to either certify the accuracy of the information in the disclosure report or update the report when they are appointed to a case.40 In addition, FINRA reminds arbitrators on a quarterly basis to review their disclosure reports and revise them as needed. Moreover, FINRA stated that it is revising its disclosure reporting system to alert parties of the last time the arbitrator certified the accuracy of the information contained therein.41 • Use of Out-of-Town Arbitrators and Recruitment Initiatives One commenter stated that the overall reduction in the number of eligible chairpersons has reduced the pool of local chairpersons, and caused FINRA to ask non-local chairpersons to travel to 35 See PIABA Letter. GSU Letter. 37 See PIABA Letter. 38 Id. 39 See FINRA Letter. 40 Id. 41 Id. 36 See E:\FR\FM\08DEN1.SGM 08DEN1 88722 Federal Register / Vol. 81, No. 236 / Thursday, December 8, 2016 / Notices multiple hearing locations.42 This commenter believes that the use of nonlocal arbitrators has resulted in inconvenience, delay, and additional costs to parties, and has led to a decrease in customer awards because of non-local arbitrators’ purported bias in favor of the industry.43 For these reasons, the commenter suggested that, to the extent possible, FINRA should eliminate the use of non-local arbitrators and increase the size of regional pools— especially where out-of-state arbitrators regularly appear on public and chairqualified ranking lists.44 In its response, FINRA stated that it uses arbitrators in neighboring hearing locations ‘‘to ensure an effective ratio of available arbitrators to open cases in each location[.]’’ 45 For example, ‘‘as an interim measure, FINRA took steps to bolster the pool of arbitrators in smaller hearing locations that were impacted by the amended public arbitrator definition by asking chairs from larger hearing locations . . . if they would be willing to serve[.]’’ 46 FINRA also stated, however, that it agrees that it should increase the size of its public arbitrator pool, and stated that it has been ‘‘actively recruiting new arbitrators, paying particular attention to locations with the greatest need.’’ 47 • Additional Chairperson Training and Mentorship One commenter expressed the concern that the proposed rule change might sacrifice chairperson quality at the expense of chairperson quantity, as ‘‘quality pools are paramount to a fair and equitable arbitration proceeding, as well as the public investors’ confidence in the overall arbitration process.’’ 48 The commenter therefore recommended, in part, that FINRA adopt a ‘‘Chairperson Mentor program’’ to increase the quality of chair-qualified arbitrators.49 Another commenter similarly asserted that, by expanding chairperson eligibility, the proposed rule change would reduce arbitrators’ exposure to live proceedings prior to serving as a chair.50 To address this reduction in experience, the commenter proposed that FINRA ‘‘include in the Office of Dispute Resolution Chairperson Training a module or section that specifically addresses the procedural and substantive issues that regularly arise in live arbitration proceedings.’’ 51 Alternatively, the commenter proposed that FINRA require arbitrators to observe a live or mock proceeding before becoming eligible to serve as a public chair.52 In response, FINRA stated that, earlier this year, it implemented a chairperson mentorship program to facilitate interaction between new chairpersons and experienced chairpersons.53 In addition, in November 2016, FINRA provided arbitrators access to online workshops that address issues chairpersons regularly encounter.54 Moreover, FINRA stated that it regularly invites qualified arbitrators to complete chairperson training.55 means for increasing the chairperson roster. In response, FINRA stated that it had revisited the 2015 amendments to the arbitrator definitions and determined not to change the public arbitrator definition, as FINRA deemed it important for public arbitrators to have no significant affiliation with the financial industry.62 However, FINRA noted that a gap exists between the public and non-public arbitrator definitions, which excludes otherwise qualified individuals from service as arbitrators—often because of family or co-workers’ affiliations.63 According to FINRA, in September 2016, its Board of Governors authorized FINRA to file with the Commission proposed amendments to Rules 12100 and 13100 • Simplifying the Arbitrator Application of the Codes to revise the non-public Process arbitrator definition.64 These amendments would define a non-public One commenter expressed concern that the arbitrator application process is arbitrator as a person who is otherwise qualified to serve as an arbitrator, and ‘‘burdensome and intimidating and is disqualified from classification as a surely drives away many potential public arbitrator.65 By closing this gap, arbitrators which further weakens the FINRA asserted that it could expand its number and quality of arbitrators roster of available arbitrators.66 available in the FINRA system.’’ 56 Accordingly, PIABA suggested that IV. Discussion and Commission FINRA simplify the arbitrator Findings application process.57 The Commission has carefully FINRA responded that, in 2017, it considered the proposal, the comments plans to replace the ‘‘time-consuming’’ received, and FINRA’s response to the ‘‘Securities Disputes Experience’’ comments. Based on its review of the section of the arbitrator application with record, the Commission finds that the a section that allows applicants to proposed rule change is consistent with explain their securities disputes the requirements of the Exchange Act 58 expertise and skills in narrative form. and the rules and regulations FINRA believes that this change will thereunder applicable to a national simplify the arbitrator application securities association.67 In particular, 59 process. the Commission finds that the proposed rule change is consistent with Section • Revisiting the ‘‘Public Arbitrator’’ 15A(b)(6) of the Exchange Act,68 which Definition requires, among other things, that One commenter cited the 2015 FINRA’s rules be designed to prevent amendments to the definition of ‘‘Public fraudulent and manipulative acts and Arbitrator’’ as a significant contributor practices, to promote just and equitable to the reduction in the chairperson principles of trade, and, in general, to roster overall and disproportionately for protect investors and the public interest. claimants with smaller claims.60 For As discussed above, the proposal instance, GSU stated that there are only would amend Rules 12400 and 13400 of 40 chair-qualified arbitrators in its the Codes to allow an attorney arbitrator primary hearing location, Atlanta.61 The to qualify for the chairperson roster if he commenter thus recommended that or she completes chairperson training FINRA revisit the 2015 amendments to and serves as an arbitrator through the public arbitrator definition as a award on at least one arbitration administered by a self-regulatory 51 Id. sradovich on DSK3GMQ082PROD with NOTICES 52 Id. 53 See 42 See PIABA Letter. 43 See id. 44 See id. 45 See FINRA Letter. 46 Id. 47 Id. 48 See PIABA Letter. 49 Id. 50 See GSU Letter. VerDate Sep<11>2014 17:28 Dec 07, 2016 62 See FINRA Letter. 64 Id. 55 Id. 56 See 65 Id. PIABA Letter. 66 Id. 57 Id. 58 See 67 In approving the proposed rule change, the Commission has also considered its impact on efficiency, competition, and capital formation. See 15 U.S.C. 78c(f). 68 15 U.S.C. 78o–3(b)(6). FINRA Letter. 59 Id. 60 See GSU Letter. 61 Id. Jkt 241001 PO 00000 FINRA Letter. 63 Id. 54 Id. Frm 00066 Fmt 4703 Sfmt 4703 E:\FR\FM\08DEN1.SGM 08DEN1 Federal Register / Vol. 81, No. 236 / Thursday, December 8, 2016 / Notices organization where hearings are held, instead of two arbitrations (as is currently required). It would also replace the bullets in Rules 12400 and 13400 with numbers for ease of citation. The Commission has considered the five (5) comment letters received on the proposed rule change,69 along with FINRA’s response to the comments.70 The Commission acknowledges the supportive commenters’ positions that the proposal would ‘‘be a fair, equitable and reasonable approach that would facilitate the increased appointment of local chairpersons to arbitration panels,’’ 71 that it ‘‘would significantly increase the available number of arbitrators included on the Chair roster and represents an important step towards increasing the probability of drawing local chairpersons in suburban or remote hearing locations,’’ 72 and that the requirement of a law degree and participation in one arbitration through award are reasonable criteria for a public chair.73 However, the Commission also acknowledges commenters’ concerns and recommended modifications to the proposal.74 These concerns and modifications are discussed below. sradovich on DSK3GMQ082PROD with NOTICES • Enhancing Transparency of the Arbitrator Selection Process The Commission acknowledges the commenter’s concern that FINRA’s current disclosure system does not always eliminate the appearance of impropriety and bias in the FINRA arbitration forum, and agrees that transparency in the arbitrator selection process improves investor confidence in FINRA arbitrators.75 However, the Commission believes that FINRA’s disclosure reporting system provides parties with a basis on which to identify potential arbitrator conflicts and biases. Moreover, the Commission believes that by reminding arbitrators to update their disclosure reports, and notifying parties of the last date an arbitrator certified the accuracy of the disclosure report, FINRA will further help ensure that parties have up-to-date information on which to base their arbitrator selections. • Use of Out-of-Town Arbitrators and Recruitment Initiatives The Commission acknowledges the commenter’s concerns regarding the inconvenience, delay, and additional costs caused by the use of non-local 69 See supra note 5. supra note 7. 71 See Caruso Letter. 72 See Bakhtiari Letter. 73 See FSI Letter. 74 See PIABA Letter and GSU Letter. 75 See PIABA Letter. arbitrators.76 However, given the reported insufficient levels of local chairpersons in certain hearing locations,77 the Commission does not believe it is feasible or practical to eliminate the use of non-local arbitrators, as the commenter suggested.78 Instead, the Commission acknowledges the necessity of FINRA’s policy of asking public chairs from larger, geographically proximate hearing locations to serve as chairpersons in regions with insufficient levels of local qualified chairpersons. The Commission additionally supports FINRA’s increased arbitrator recruitment efforts, and anticipates that such efforts will eventually result in a broader, more diverse pool of arbitrator candidates. • Revisiting the ‘‘Public Arbitrator’’ Definition The Commission acknowledges the commenter’s suggestion that FINRA reconsider the 2015 amendments to the public arbitrator definition in an effort to combat the resulting reduction in the chairperson roster.81 However, at the time the Commission approved the 2015 amendments to the public arbitrator definition, the Commission determined that the approach proposed by FINRA was appropriate and designed to protect investors and the public interest, consistent with Section 15A(b)(6) of the Exchange Act and the rules and regulations thereunder.82 Accordingly, the Commission also gives due regard to FINRA’s decision not to amend the • Additional Chairperson Training and definition of public arbitrator at this Mentorship time.83 Nevertheless, the Commission will give appropriate consideration to With regard to commenters’ concerns any proposed amendments to FINRA that the proposed amendment might Rules 12100 and 13100 to revise the decrease the quality and experience of non-public arbitrator definition to arbitrator chairpersons at the expense of eliminate any gaps in the Codes’ increasing the quantity of chairpersons, arbitrator classifications that could the Commission acknowledges their expand its roster of available arbitrators. recommendation that a mentor program Taking into consideration the or additional trainings should be comments and FINRA’s responses, the 79 The provided to chairpersons. Commission finds that the proposal is Commission generally believes that consistent with the Exchange Act. FINRA’s implementation of a Specifically, the Commission believes chairperson mentorship program, as that the proposal will help protect well as its increased provision of and investors and the public interest by, focus on arbitrator trainings should among other things, broadening the effectively address the commenters’ roster of available arbitrator concerns. chairpersons, while preserving the • Simplifying the Arbitrator Application quality of arbitrators who would serve Process as chairpersons. Furthermore, the Commission believes that FINRA’s The Commission acknowledges the responses, as discussed in more detail concern expressed regarding FINRA’s above, appropriately addressed purportedly burdensome and commenters’ concerns and adequately intimidating arbitrator application explained FINRA’s reasons for declining process, and the potential deterrent effect the process might have on would- to modify its proposal. Accordingly, the be arbitrator applicants.80 However, the Commission believes that the approach proposed by FINRA is appropriate and Commission believes that a rigorous designed to protect investors and the application process is necessary to public interest, consistent with Section verify the qualifications of arbitrator 15A(b)(6) of the Exchange Act and the candidates. Furthermore, the Commission expects that FINRA’s use of rules and regulations thereunder. a narrative application section where V. Conclusion applicants can explain their securities It is therefore ordered, pursuant to disputes expertise and skills will Section 19(b)(2) of the Exchange Act,84 simplify the arbitrator application that the proposed rule change (SR– process without degrading the value of FINRA–2016–033) be, and hereby is, the elicited information, thereby approved. addressing the commenter’s concern. 70 See VerDate Sep<11>2014 17:28 Dec 07, 2016 Jkt 241001 88723 76 Id. 77 See FINRA Letter. PIABA Letter. 79 See PIABA Letter and GSU Letter. 80 See PIABA Letter. 78 See PO 00000 Frm 00067 Fmt 4703 Sfmt 4703 81 See GSU Letter. 80 FR 11695 at 11704–11705. 83 See FINRA Letter. 84 15 U.S.C. 78s(b)(2). 82 See E:\FR\FM\08DEN1.SGM 08DEN1 88724 Federal Register / Vol. 81, No. 236 / Thursday, December 8, 2016 / Notices For the Commission, by the Division of Trading and Markets, pursuant to delegated authority.85 Eduardo A. Aleman, Assistant Secretary. [FR Doc. 2016–29385 Filed 12–7–16; 8:45 am] BILLING CODE 8011–01–P SMALL BUSINESS ADMINISTRATION [Disaster Declaration #14997 and #14998] Minnesota Disaster #MN–00059 U.S. Small Business Administration. ACTION: Notice. AGENCY: This is a Notice of the Presidential declaration of a major disaster for the State of Minnesota (FEMA–4290–DR), dated 11/29/2016. Incident: Severe Storms and Flooding. Incident Period: 09/21/2016 through 09/24/2016. Effective Date: 11/29/2016. Physical Loan Application Deadline Date: 01/30/2017. Economic Injury (EIDL) Loan Application Deadline Date: 08/29/2017. ADDRESSES: Submit completed loan applications to: U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155. FOR FURTHER INFORMATION CONTACT: A. Escobar, Office of Disaster Assistance, U.S. Small Business Administration, 409 3rd Street SW., Suite 6050, Washington, DC 20416. SUPPLEMENTARY INFORMATION: Notice is hereby given that as a result of the President’s major disaster declaration on 11/29/2016, applications for disaster loans may be filed at the address listed above or other locally announced locations. The following areas have been determined to be adversely affected by the disaster: Primary Counties (Physical Damage and Economic Injury Loans): Blue Earth, Freeborn, Hennepin, Le Sueur, Rice, Steele, Waseca. Contiguous Counties (Economic Injury Loans Only): Minnesota: Anoka, Brown, Carver, Dakota, Dodge, Faribault, Goodhue, Martin, Mower, Nicollet, Ramsey, Scott, Sherburne, Sibley, Watonwan, Wright. Iowa: Winnebago, Worth. The Interest Rates are: sradovich on DSK3GMQ082PROD with NOTICES SUMMARY: Percent DEPARTMENT OF STATE [Public Notice: 9808] Homeowners With Credit Available Elsewhere ...................... Homeowners Without Credit Available Elsewhere .............. Businesses With Credit Available Elsewhere ...................... Businesses Without Credit Available Elsewhere .............. Non-Profit Organizations With Credit Available Elsewhere ... NON-Profit Organizations Without Credit Available Elsewhere ..................................... For Economic Injury: Businesses & Small Agricultural Cooperatives Without Credit Available Elsewhere .............. NON-Profit Organizations Without Credit Available Elsewhere ..................................... 3.125 1.563 6.250 Culturally Significant Objects Imported for Exhibition Determinations: ‘‘Shakespeare in Prague: Imagining the Bard in the Heart of Europe’’ Exhibition Notice is hereby given of the following determinations: Pursuant to the authority vested in me by the Act of 2.625 October 19, 1965 (79 Stat. 985; 22 U.S.C. 2459), E.O. 12047 of March 27, 1978, the 2.625 Foreign Affairs Reform and Restructuring Act of 1998 (112 Stat. 2681, et seq.; 22 U.S.C. 6501 note, et seq.), Delegation of Authority No. 234 of 4.000 October 1, 1999, Delegation of Authority No. 236–3 of August 28, 2000 (and, as appropriate, Delegation of Authority No. 2.625 257 of April 15, 2003), I hereby determine that the objects to be included in the exhibition ‘‘Shakespeare The number assigned to this disaster in Prague: Imagining the Bard in the for physical damage is 14997B and for Heart of Europe,’’ imported from abroad economic injury is 149980. for temporary exhibition within the (Catalog of Federal Domestic Assistance United States, are of cultural Number 59008) significance. The objects are imported pursuant to a loan agreement with the James E. Rivera, foreign owner or custodian. I also Associate Administrator for Disaster determine that the exhibition or display Assistance. of the exhibit objects at the Columbus [FR Doc. 2016–29382 Filed 12–7–16; 8:45 am] Museum of Art, Columbus, Ohio, from BILLING CODE 8025–01–P on or about February 10, 2017, until on or about May 21, 2017, at the University of the Incarnate Word, San Antonio, SMALL BUSINESS ADMINISTRATION Texas, from on or about July 10, 2017, until on or about September 30, 2017, Surrender of License of Small and at possible additional exhibitions or Business Investment Company venues yet to be determined, is in the national interest. I have ordered that Pursuant to the authority granted to Public Notice of these Determinations the United States Small Business be published in the Federal Register. Administration under the Small FOR FURTHER INFORMATION CONTACT: For Business Investment Act of 1958, as further information, including a list of amended, under Section 309 of the Act the imported objects, contact the Office and Section 107.1900 of the Small of Public Diplomacy and Public Affairs in the Office of the Legal Adviser, U.S. Business Administration Rules and Department of State (telephone: 202– Regulations (13 CFR 107.1900) to function as a small business investment 632–6471; email: section2459@ state.gov). The mailing address is U.S. company under the Small Business Department of State, L/PD, SA–5, Suite Investment Company License No. 04/ 5H03, Washington, DC 20522–0505. 04–0304 issued to White Oak SBIC Fund, L.P., said license is hereby Mark Taplin, declared null and void. Principal Deputy Assistant Secretary, Bureau 4.000 United States Small Business Administration. Mark Walsh, Associate Administrator for Investment and Innovation. [FR Doc. 2016–29381 Filed 12–7–16; 8:45 am] SUMMARY: of Educational and Cultural Affairs, Department of State. [FR Doc. 2016–29401 Filed 12–7–16; 8:45 am] BILLING CODE 4710–05–P DEPARTMENT OF TRANSPORTATION BILLING CODE 8025–01–P Federal Aviation Administration Percent Type Certificates 3A2 and A–772 For Physical Damage: Federal Aviation Administration (FAA), DOT. AGENCY: 85 17 CFR 200.30–3(a)(12). VerDate Sep<11>2014 17:28 Dec 07, 2016 Jkt 241001 PO 00000 Frm 00068 Fmt 4703 Sfmt 4703 E:\FR\FM\08DEN1.SGM 08DEN1

Agencies

[Federal Register Volume 81, Number 236 (Thursday, December 8, 2016)]
[Notices]
[Pages 88720-88724]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-29385]


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SECURITIES AND EXCHANGE COMMISSION

[Release No. 34-79455; File No. SR-FINRA-2016-033]


Self-Regulatory Organizations; Financial Industry Regulatory 
Authority, Inc.; Order Approving Proposed Rule Change To Amend Rule 
12400 of the Code of Arbitration Procedure for Customer Disputes and 
Rule 13400 of the Code of Arbitration Procedure for Industry Disputes 
Relating To Broadening Chairperson Eligibility in Arbitration

December 2, 2016.

I. Introduction

    On August 18, 2016, Financial Industry Regulatory Authority, Inc. 
(``FINRA'') filed with the Securities and Exchange Commission 
(``Commission''), pursuant to Section 19(b)(1) of the Securities 
Exchange Act of 1934 (``Exchange Act'') \1\ and Rule 19b-4 
thereunder,\2\ a proposed rule change to amend Rules 12400 of the Code 
of Arbitration Procedure for Customer Disputes (``Customer Code'') and 
Rule 13400 of the Code of Arbitration Procedure for Industry Disputes 
(``Industry Code'' and, together with the Customer Code, ``Codes'').\3\ 
The proposed rule change would allow an attorney arbitrator to qualify 
for the chairperson roster if he or she completes chairperson training 
and serves as an arbitrator through award on at least one arbitration. 
The Codes currently require that an attorney must serve as arbitrator 
through award on at least two arbitrations in order to qualify for the 
chairperson roster.
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    \1\ 15 U.S.C. 78s(b)(1).
    \2\ 17 CFR 240.19b-4.
    \3\ See File No. SR-FINRA-2016-033.
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    The proposed rule change was published for comment in the Federal 
Register on September 6, 2016.\4\ The public comment period closed on 
September 27, 2016. The Commission received five (5) comment letters on 
the proposed amendments.\5\ On October 14, 2016, FINRA extended the 
time period in which the Commission must approve the proposed rule 
change, disapprove the proposed rule change, or institute proceedings 
to determine whether to approve or disapprove the proposed rule change 
to December 5, 2016.\6\ On November 22, 2016, FINRA responded to the 
comment letters received in response to the Notice.\7\ This order 
approves the proposed rule change.
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    \4\ See Exchange Act Release No. 78729 (Aug. 30, 2016); 81 FR 
61288 (Sept. 6, 2016) (``Notice'').
    \5\ See Letters from Steven B. Caruso, Esq., Maddox Hargett 
Caruso, P.C. (Aug. 31, 2016) (``Caruso Letter''); Ryan K. Bakhtiari, 
Aidikoff, Uhl and Bakhtiari (Sept. 9, 2016) (``Bakhtiari Letter''); 
Hugh Berkson, President, Public Investors Arbitration Bar 
Association (``PIABA'') (Sept. 23, 2016) (``PIABA Letter''); Nicole 
Iannarone, Asst. Clinical Professor, and Geoffrey R. Hafer, Student 
Intern, Investor Advocacy Clinic, Georgia State University College 
of Law (``GSU'') (Sept. 26, 2016) (``GSU Letter''); and David T. 
Bellaire, Esq., Executive Vice President and General Counsel, 
Financial Services Institute (``FSI'') (Sept. 27, 2016) (``FSI 
Letter''). The comment letters are available on FINRA's Web site at 
https://www.finra.org, at the principal office of FINRA, at the 
Commission's Web site at https://www.sec.gov/comments/sr-finra-2016-033/finra2016033.shtml, and at the Commission's Public Reference 
Room.
    \6\ See Letter from Margo A. Hassan, Associate Chief Counsel, 
FINRA, to Lourdes Gonzalez, Assistant Chief Counsel--Sales 
Practices, Division of Trading and Markets, Securities and Exchange 
Commission, dated October 14, 2016.
    \7\ See Letter from Margo A. Hassan, Associate Chief Counsel, 
FINRA, to Brent J. Fields, Secretary, Securities and Exchange the 
Commission, dated November 22, 2016 (``FINRA Letter''). The FINRA 
Letter is available on FINRA's Web site at https://www.finra.org, at 
the principal office of FINRA, at the Commission's Web site at 
https://www.sec.gov/comments/sr-finra-2016-033/finra2016033.shtml, 
and at the Commission's Public Reference Room.
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II. Description of the Proposed Rule Change \8\
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    \8\ The subsequent description of the proposed rule change is 
substantially excerpted from FINRA's description in the Notice. See 
Notice, 81 FR at 61288-61289.
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Background
    FINRA arbitrators possess the broad authority to ``interpret and 
determine the applicability of all provisions under the Code[s]. Such 
interpretations are final and binding upon the parties.'' \9\ To 
facilitate the fair administration of proceedings in the FINRA forum, 
arbitrators must possess sufficient qualifications and participate in 
appropriate training \10\--particularly where an arbitrator presides 
over the proceeding as chairperson, with the authority to, among other 
things, direct witness appearances, order the production of documents 
and information, and set deadlines in a given case.\11\
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    \9\ See FINRA Rules 12409 (Jurisdiction of Panel and Authority 
to Interpret the Code) and 13413 (Jurisdiction of Panel and 
Authority to Interpret the Code).
    \10\ See Notice, 81 FR 61289.
    \11\ See FINRA Office of Dispute Resolution Arbitrator's Guide 
(Oct. 2016), at page 31, available at https://www.finra.org/sites/default/files/arbitrators-ref-guide.pdf.
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    FINRA maintains a roster of non-public arbitrators,\12\ public 
arbitrators,\13\ and arbitrators who are eligible to serve as 
chairperson in each of its 71 hearing locations.\14\ FINRA employs its 
computerized Neutral List Selection System to randomly generate lists 
of potential arbitrators for each proceeding from these rosters.\15\ 
The parties then select their arbitrators through a process of striking 
and ranking the names on the list generated by the Neutral List 
Selection System.\16\
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    \12\ For the definition of ``non-public arbitrator,'' see FINRA 
Rules 12100(p) and 13100(p).
    \13\ For the definition of ``public arbitrator,'' see FINRA 
Rules 12100(u) and 13100(u).
    \14\ See FINRA Rules 12400(b) and 13400(b).
    \15\ See FINRA Rules 12400(a) and 13400(a).
    \16\ Id.
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    The Codes provide that arbitrators are eligible for the chairperson 
roster if they have completed chairperson training provided by FINRA 
and:
     Have a law degree and are a member of a bar of at least 
one jurisdiction, and have served as an arbitrator through award on at 
least two arbitrations administered by a self-regulatory organization 
in which hearings were held; or
     Have served as an arbitrator through award on at least 
three arbitrations administered by a self-regulatory organization in 
which hearings were held.\17\
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    \17\ See FINRA Rules 12400(c) and 13400(c).
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    Additionally, in customer disputes, chairpersons must be public 
arbitrators.\18\
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    \18\ See FINRA Rule 12400(c).
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    In February 2015, the Commission approved a proposal by FINRA to 
amend its definition of ``public arbitrator,'' \19\ The amended 
definition

[[Page 88721]]

took effect in June 2015,\20\ resulting in the reclassification of 
approximately 13.8 percent of public arbitrators as non-public 
arbitrators, and the rendering of 2.6 percent of its public arbitrator 
roster as temporarily disqualified or ineligible for service.\21\ Many 
of the arbitrators who were reclassified or disqualified had been 
chair-qualified prior to the amendment.\22\ Currently, FINRA's rosters 
contain approximately 6,750 arbitrators, of which 3,060 are currently 
classified as public. Of those classified as public arbitrators, 
approximately 1,000 are deemed chair-qualified.\23\
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    \19\ See Exchange Act Release No. 74383 (Feb. 26, 2015), 80 FR 
11695 (Mar. 4, 2015) (Order Approving Filing No. SR-FINRA-2014-028) 
(in part narrowing the public arbitrator definition by adding 
disqualifications relating to, among other things, affiliations with 
the securities industry concerning an arbitrator's family member or 
place of employment).
    \20\ See Notice, 81 FR 61288.
    \21\ See id.
    \22\ See id.
    \23\ See id.
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    FINRA contends that forum users have complained about the 
diminished availability of public chairpersons after the amendment to 
the public arbitrator definition. FINRA also states that forum users 
have complained of scheduling difficulties and additional costs 
associated with traveling chairpersons (i.e., public chairpersons that 
FINRA asks to travel to other hearing locations to expand the roster of 
available public chairpersons for a given location), as well as out-of-
town arbitrators' lack of familiarity with local venue customs and 
procedures.\24\ Moreover, FINRA states that it has had limited success 
in enrolling new public chairpersons, and that the need for public 
chairpersons could potentially surpass the availability of public 
chairpersons who meet the qualifications under the existing Codes.\25\
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    \24\ See id.
    \25\ See id.
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Proposed Rule Change
    FINRA is proposing to amend the eligibility requirements under the 
Codes for arbitrators who seek to qualify as chairpersons. The 
amendment would allow an attorney arbitrator to qualify for the 
chairperson roster if he or she completes chairperson training and 
serves as an arbitrator through award on at least one arbitration 
administered by a self-regulatory organization where hearings are held, 
instead of two arbitrations (as is currently required). FINRA is also 
proposing to replace the bullets in Rules 12400 and 13400 with numbers 
for ease of citation.
    FINRA states that reducing the case experience requirement for 
would-be arbitrators from two arbitrations to one arbitration could add 
more than 270 attorney arbitrators across 59 of its 71 hearing 
locations, potentially resulting in a nearly 30 percent increase in the 
number of arbitrators who might be eligible to serve as public 
chairpersons once they take chairperson training.\26\ FINRA also 
believes that the proposed rule change would increase the availability 
of local chairpersons for forum users, lowering instances in which 
chairpersons must travel, and ameliorating parties' concerns regarding 
out-of-town arbitrators.\27\
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    \26\ See id. at 61289.
    \27\ See id.
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III. Summary of Comments and FINRA's Response

    The Commission received five (5) comment letters on the proposed 
rule change,\28\ and a response letter from FINRA.\29\ Three commenters 
supported the amendment,\30\ and two generally supported the amendment 
while advocating for further action.\31\ FINRA's response to 
commenters' concerns and suggestions are incorporated below.
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    \28\ See supra note 5.
    \29\ See supra note 7.
    \30\ See Caruso Letter, Bakhtiari Letter, and FSI Letter.
    \31\ See PIABA Letter and GSU Letter.
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Comment Letters in Support of the Proposal
    As noted above, three commenters supported FINRA's proposed 
amendments to the Codes. One commenter stated that the proposal would 
``be a fair, equitable and reasonable approach that would facilitate 
the increased appointment of local chairpersons to arbitration panels 
and, at the same time, would reduce the necessity for the appointment 
of out-of-state chairpersons.'' \32\ A second commenter supported the 
proposed amendment on the ground that it ``would significantly increase 
the available number of arbitrators included on the Chair roster and 
represents an important step towards increasing the probability of 
drawing local chairpersons in suburban or remote hearing locations.'' 
\33\ A third commenter supported the proposal based on its belief that 
the requirement of a law degree and participation in one arbitration 
through award are reasonable criteria for a public chair.\34\
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    \32\ See Caruso Letter.
    \33\ See Bakhtiari Letter.
    \34\ See FSI Letter.
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Supportive Comment Letters Recommending Modifications to the Proposal
    Two comment letters recommended modifications to the proposal, 
while generally expressing support for the proposal. One commenter 
stated that investors would ``benefit from a larger pool of qualified 
public chairpersons'' and generally supported the proposed rule as ``a 
positive step in regards to increasing the number of arbitrators in 
proposed chair pools[.]'' \35\ Another commenter stated that it 
``applaud[s] FINRA's decision to expand the public arbitrator chair 
pool[.]'' \36\ However, both commenters raised additional concerns and 
suggestions for the proposed amendment.
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    \35\ See PIABA Letter.
    \36\ See GSU Letter.
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 Enhancing Transparency of the Arbitrator Selection Process

    One commenter advocated for greater transparency regarding 
arbitrators' backgrounds and qualifications, as well as greater 
transparency in the arbitrator selection process generally in order to 
improve investor confidence in FINRA arbitrators.\37\ According to this 
commenter, FINRA's current disclosure system, which provides 
information regarding arbitrators' education, employment history and 
potential conflicts, is insufficient to eliminate the appearance of 
impropriety and bias.\38\
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    \37\ See PIABA Letter.
    \38\ Id.
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    In response, FINRA stated that it produces a disclosure report 
reflecting the prior employment, educational history, and previous 
arbitration awards for every potential arbitrator during the 
appointment process.\39\ FINRA also requires arbitrators to either 
certify the accuracy of the information in the disclosure report or 
update the report when they are appointed to a case.\40\ In addition, 
FINRA reminds arbitrators on a quarterly basis to review their 
disclosure reports and revise them as needed. Moreover, FINRA stated 
that it is revising its disclosure reporting system to alert parties of 
the last time the arbitrator certified the accuracy of the information 
contained therein.\41\
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    \39\ See FINRA Letter.
    \40\ Id.
    \41\ Id.
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 Use of Out-of-Town Arbitrators and Recruitment Initiatives

    One commenter stated that the overall reduction in the number of 
eligible chairpersons has reduced the pool of local chairpersons, and 
caused FINRA to ask non-local chairpersons to travel to

[[Page 88722]]

multiple hearing locations.\42\ This commenter believes that the use of 
non-local arbitrators has resulted in inconvenience, delay, and 
additional costs to parties, and has led to a decrease in customer 
awards because of non-local arbitrators' purported bias in favor of the 
industry.\43\ For these reasons, the commenter suggested that, to the 
extent possible, FINRA should eliminate the use of non-local 
arbitrators and increase the size of regional pools--especially where 
out-of-state arbitrators regularly appear on public and chair-qualified 
ranking lists.\44\
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    \42\ See PIABA Letter.
    \43\ See id.
    \44\ See id.
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    In its response, FINRA stated that it uses arbitrators in 
neighboring hearing locations ``to ensure an effective ratio of 
available arbitrators to open cases in each location[.]'' \45\ For 
example, ``as an interim measure, FINRA took steps to bolster the pool 
of arbitrators in smaller hearing locations that were impacted by the 
amended public arbitrator definition by asking chairs from larger 
hearing locations . . . if they would be willing to serve[.]'' \46\ 
FINRA also stated, however, that it agrees that it should increase the 
size of its public arbitrator pool, and stated that it has been 
``actively recruiting new arbitrators, paying particular attention to 
locations with the greatest need.'' \47\
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    \45\ See FINRA Letter.
    \46\ Id.
    \47\ Id.
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 Additional Chairperson Training and Mentorship

    One commenter expressed the concern that the proposed rule change 
might sacrifice chairperson quality at the expense of chairperson 
quantity, as ``quality pools are paramount to a fair and equitable 
arbitration proceeding, as well as the public investors' confidence in 
the overall arbitration process.'' \48\ The commenter therefore 
recommended, in part, that FINRA adopt a ``Chairperson Mentor program'' 
to increase the quality of chair-qualified arbitrators.\49\
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    \48\ See PIABA Letter.
    \49\ Id.
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    Another commenter similarly asserted that, by expanding chairperson 
eligibility, the proposed rule change would reduce arbitrators' 
exposure to live proceedings prior to serving as a chair.\50\ To 
address this reduction in experience, the commenter proposed that FINRA 
``include in the Office of Dispute Resolution Chairperson Training a 
module or section that specifically addresses the procedural and 
substantive issues that regularly arise in live arbitration 
proceedings.'' \51\ Alternatively, the commenter proposed that FINRA 
require arbitrators to observe a live or mock proceeding before 
becoming eligible to serve as a public chair.\52\
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    \50\ See GSU Letter.
    \51\ Id.
    \52\ Id.
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    In response, FINRA stated that, earlier this year, it implemented a 
chairperson mentorship program to facilitate interaction between new 
chairpersons and experienced chairpersons.\53\ In addition, in November 
2016, FINRA provided arbitrators access to online workshops that 
address issues chairpersons regularly encounter.\54\ Moreover, FINRA 
stated that it regularly invites qualified arbitrators to complete 
chairperson training.\55\
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    \53\ See FINRA Letter.
    \54\ Id.
    \55\ Id.
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 Simplifying the Arbitrator Application Process

    One commenter expressed concern that the arbitrator application 
process is ``burdensome and intimidating and surely drives away many 
potential arbitrators which further weakens the number and quality of 
arbitrators available in the FINRA system.'' \56\ Accordingly, PIABA 
suggested that FINRA simplify the arbitrator application process.\57\
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    \56\ See PIABA Letter.
    \57\ Id.
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    FINRA responded that, in 2017, it plans to replace the ``time-
consuming'' ``Securities Disputes Experience'' section of the 
arbitrator application with a section that allows applicants to explain 
their securities disputes expertise and skills in narrative form.\58\ 
FINRA believes that this change will simplify the arbitrator 
application process.\59\
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    \58\ See FINRA Letter.
    \59\ Id.
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 Revisiting the ``Public Arbitrator'' Definition

    One commenter cited the 2015 amendments to the definition of 
``Public Arbitrator'' as a significant contributor to the reduction in 
the chairperson roster overall and disproportionately for claimants 
with smaller claims.\60\ For instance, GSU stated that there are only 
40 chair-qualified arbitrators in its primary hearing location, 
Atlanta.\61\ The commenter thus recommended that FINRA revisit the 2015 
amendments to the public arbitrator definition as a means for 
increasing the chairperson roster.
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    \60\ See GSU Letter.
    \61\ Id.
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    In response, FINRA stated that it had revisited the 2015 amendments 
to the arbitrator definitions and determined not to change the public 
arbitrator definition, as FINRA deemed it important for public 
arbitrators to have no significant affiliation with the financial 
industry.\62\ However, FINRA noted that a gap exists between the public 
and non-public arbitrator definitions, which excludes otherwise 
qualified individuals from service as arbitrators--often because of 
family or co-workers' affiliations.\63\ According to FINRA, in 
September 2016, its Board of Governors authorized FINRA to file with 
the Commission proposed amendments to Rules 12100 and 13100 of the 
Codes to revise the non-public arbitrator definition.\64\ These 
amendments would define a non-public arbitrator as a person who is 
otherwise qualified to serve as an arbitrator, and is disqualified from 
classification as a public arbitrator.\65\ By closing this gap, FINRA 
asserted that it could expand its roster of available arbitrators.\66\
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    \62\ See FINRA Letter.
    \63\ Id.
    \64\ Id.
    \65\ Id.
    \66\ Id.
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IV. Discussion and Commission Findings

    The Commission has carefully considered the proposal, the comments 
received, and FINRA's response to the comments. Based on its review of 
the record, the Commission finds that the proposed rule change is 
consistent with the requirements of the Exchange Act and the rules and 
regulations thereunder applicable to a national securities 
association.\67\ In particular, the Commission finds that the proposed 
rule change is consistent with Section 15A(b)(6) of the Exchange 
Act,\68\ which requires, among other things, that FINRA's rules be 
designed to prevent fraudulent and manipulative acts and practices, to 
promote just and equitable principles of trade, and, in general, to 
protect investors and the public interest.
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    \67\ In approving the proposed rule change, the Commission has 
also considered its impact on efficiency, competition, and capital 
formation. See 15 U.S.C. 78c(f).
    \68\ 15 U.S.C. 78o-3(b)(6).
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    As discussed above, the proposal would amend Rules 12400 and 13400 
of the Codes to allow an attorney arbitrator to qualify for the 
chairperson roster if he or she completes chairperson training and 
serves as an arbitrator through award on at least one arbitration 
administered by a self-regulatory

[[Page 88723]]

organization where hearings are held, instead of two arbitrations (as 
is currently required). It would also replace the bullets in Rules 
12400 and 13400 with numbers for ease of citation.
    The Commission has considered the five (5) comment letters received 
on the proposed rule change,\69\ along with FINRA's response to the 
comments.\70\ The Commission acknowledges the supportive commenters' 
positions that the proposal would ``be a fair, equitable and reasonable 
approach that would facilitate the increased appointment of local 
chairpersons to arbitration panels,'' \71\ that it ``would 
significantly increase the available number of arbitrators included on 
the Chair roster and represents an important step towards increasing 
the probability of drawing local chairpersons in suburban or remote 
hearing locations,'' \72\ and that the requirement of a law degree and 
participation in one arbitration through award are reasonable criteria 
for a public chair.\73\ However, the Commission also acknowledges 
commenters' concerns and recommended modifications to the proposal.\74\ 
These concerns and modifications are discussed below.
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    \69\ See supra note 5.
    \70\ See supra note 7.
    \71\ See Caruso Letter.
    \72\ See Bakhtiari Letter.
    \73\ See FSI Letter.
    \74\ See PIABA Letter and GSU Letter.
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 Enhancing Transparency of the Arbitrator Selection Process

    The Commission acknowledges the commenter's concern that FINRA's 
current disclosure system does not always eliminate the appearance of 
impropriety and bias in the FINRA arbitration forum, and agrees that 
transparency in the arbitrator selection process improves investor 
confidence in FINRA arbitrators.\75\ However, the Commission believes 
that FINRA's disclosure reporting system provides parties with a basis 
on which to identify potential arbitrator conflicts and biases. 
Moreover, the Commission believes that by reminding arbitrators to 
update their disclosure reports, and notifying parties of the last date 
an arbitrator certified the accuracy of the disclosure report, FINRA 
will further help ensure that parties have up-to-date information on 
which to base their arbitrator selections.
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    \75\ See PIABA Letter.
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 Use of Out-of-Town Arbitrators and Recruitment Initiatives

    The Commission acknowledges the commenter's concerns regarding the 
inconvenience, delay, and additional costs caused by the use of non-
local arbitrators.\76\ However, given the reported insufficient levels 
of local chairpersons in certain hearing locations,\77\ the Commission 
does not believe it is feasible or practical to eliminate the use of 
non-local arbitrators, as the commenter suggested.\78\ Instead, the 
Commission acknowledges the necessity of FINRA's policy of asking 
public chairs from larger, geographically proximate hearing locations 
to serve as chairpersons in regions with insufficient levels of local 
qualified chairpersons. The Commission additionally supports FINRA's 
increased arbitrator recruitment efforts, and anticipates that such 
efforts will eventually result in a broader, more diverse pool of 
arbitrator candidates.
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    \76\ Id.
    \77\ See FINRA Letter.
    \78\ See PIABA Letter.
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 Additional Chairperson Training and Mentorship

    With regard to commenters' concerns that the proposed amendment 
might decrease the quality and experience of arbitrator chairpersons at 
the expense of increasing the quantity of chairpersons, the Commission 
acknowledges their recommendation that a mentor program or additional 
trainings should be provided to chairpersons.\79\ The Commission 
generally believes that FINRA's implementation of a chairperson 
mentorship program, as well as its increased provision of and focus on 
arbitrator trainings should effectively address the commenters' 
concerns.
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    \79\ See PIABA Letter and GSU Letter.
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 Simplifying the Arbitrator Application Process

    The Commission acknowledges the concern expressed regarding FINRA's 
purportedly burdensome and intimidating arbitrator application process, 
and the potential deterrent effect the process might have on would-be 
arbitrator applicants.\80\ However, the Commission believes that a 
rigorous application process is necessary to verify the qualifications 
of arbitrator candidates. Furthermore, the Commission expects that 
FINRA's use of a narrative application section where applicants can 
explain their securities disputes expertise and skills will simplify 
the arbitrator application process without degrading the value of the 
elicited information, thereby addressing the commenter's concern.
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    \80\ See PIABA Letter.
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 Revisiting the ``Public Arbitrator'' Definition

    The Commission acknowledges the commenter's suggestion that FINRA 
reconsider the 2015 amendments to the public arbitrator definition in 
an effort to combat the resulting reduction in the chairperson 
roster.\81\ However, at the time the Commission approved the 2015 
amendments to the public arbitrator definition, the Commission 
determined that the approach proposed by FINRA was appropriate and 
designed to protect investors and the public interest, consistent with 
Section 15A(b)(6) of the Exchange Act and the rules and regulations 
thereunder.\82\ Accordingly, the Commission also gives due regard to 
FINRA's decision not to amend the definition of public arbitrator at 
this time.\83\ Nevertheless, the Commission will give appropriate 
consideration to any proposed amendments to FINRA Rules 12100 and 13100 
to revise the non-public arbitrator definition to eliminate any gaps in 
the Codes' arbitrator classifications that could expand its roster of 
available arbitrators.
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    \81\ See GSU Letter.
    \82\ See 80 FR 11695 at 11704-11705.
    \83\ See FINRA Letter.
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    Taking into consideration the comments and FINRA's responses, the 
Commission finds that the proposal is consistent with the Exchange Act. 
Specifically, the Commission believes that the proposal will help 
protect investors and the public interest by, among other things, 
broadening the roster of available arbitrator chairpersons, while 
preserving the quality of arbitrators who would serve as chairpersons. 
Furthermore, the Commission believes that FINRA's responses, as 
discussed in more detail above, appropriately addressed commenters' 
concerns and adequately explained FINRA's reasons for declining to 
modify its proposal. Accordingly, the Commission believes that the 
approach proposed by FINRA is appropriate and designed to protect 
investors and the public interest, consistent with Section 15A(b)(6) of 
the Exchange Act and the rules and regulations thereunder.

V. Conclusion

    It is therefore ordered, pursuant to Section 19(b)(2) of the 
Exchange Act,\84\ that the proposed rule change (SR-FINRA-2016-033) be, 
and hereby is, approved.
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    \84\ 15 U.S.C. 78s(b)(2).


[[Page 88724]]


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    For the Commission, by the Division of Trading and Markets, 
pursuant to delegated authority.\85\
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    \85\ 17 CFR 200.30-3(a)(12).
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Eduardo A. Aleman,
Assistant Secretary.
[FR Doc. 2016-29385 Filed 12-7-16; 8:45 am]
 BILLING CODE 8011-01-P
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