Extension of Agency Information Collection Activity Under OMB Review: Aviation Security Customer Satisfaction Performance Measurement Passenger Survey, 58528-58529 [2016-20398]

Download as PDF 58528 Federal Register / Vol. 81, No. 165 / Thursday, August 25, 2016 / Notices are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Overview of This Information Collection (1) Type of Information Collection: Extension of a currently approved Information Collection. (2) Title of the Form/Collection: 287(g) Candidate Questionnaire. (3) Agency form number, if any, and the applicable component of the Department of Homeland Security sponsoring the collection: 70–009, U.S. Immigration and Customs Enforcement. (4) Affected public who will be asked or required to respond, as well as a brief abstract: Primary: State, Local or Tribal governments. This questionnaire is used for the purposes of determining whether or not a state or local law enforcement officer will be granted Federal immigration enforcement authority under the 287(g) program. This information is used by program managers and trainers in the 287(g) program to make a decision for a potential candidate to be admitted into the program. (5) An estimate of the total number of respondents and the amount of time estimated for an average respondent to respond: 75 responses at 25 minutes (0.416 hours) per response (6) An estimate of the total public burden (in hours) associated with the collection: 31 annual burden hours. Dated: August 22, 2016. Scott Elmore, Program Manager, Forms Management Office, Office of the Chief Information Officer, U.S. Immigration and Customs Enforcement, Department of Homeland Security. [FR Doc. 2016–20392 Filed 8–24–16; 8:45 am] BILLING CODE 9111–28–P DEPARTMENT OF HOMELAND SECURITY asabaliauskas on DSK3SPTVN1PROD with NOTICES Transportation Security Administration Extension of Agency Information Collection Activity Under OMB Review: Aviation Security Customer Satisfaction Performance Measurement Passenger Survey Transportation Security Administration, DHS. ACTION: 30-day notice. AGENCY: This notice announces that the Transportation Security SUMMARY: VerDate Sep<11>2014 18:54 Aug 24, 2016 Jkt 238001 Administration (TSA) has forwarded the Information Collection Request (ICR), Office of Management and Budget (OMB) control number 1652–0013, abstracted below to OMB for review and approval of an extension of the currently approved collection under the Paperwork Reduction Act (PRA). The ICR describes the nature of the information collection and its expected burden. TSA published a Federal Register notice, with a 60-day comment period soliciting comments, of the following collection of information on June 7, 2016, 81 FR 36555. The collection involves surveying travelers to measure customer satisfaction of aviation security in an effort to more efficiently manage its security screening performance at airports. DATES: Send your comments by September 26, 2016. A comment to OMB is most effective if OMB receives it within 30 days of publication. ADDRESSES: Interested persons are invited to submit written comments on the proposed information collection to the Office of Information and Regulatory Affairs, OMB. Comments should be addressed to Desk Officer, Department of Homeland Security/TSA, and sent via electronic mail to oira_submission@omb.eop.gov or faxed to (202) 395–6974. FOR FURTHER INFORMATION CONTACT: Christina A. Walsh, TSA PRA Officer, Office of Information Technology (OIT), TSA–11, Transportation Security Administration, 601 South 12th Street, Arlington, VA 20598–6011; telephone (571) 227–2062; email TSAPRA@dhs.gov. SUPPLEMENTARY INFORMATION: Comments Invited In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 3501 et seq.), an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The ICR documentation is available at http://www.reginfo.gov. Therefore, in preparation for OMB review and approval of the following information collection, TSA is soliciting comments to— (1) Evaluate whether the proposed information requirement is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) Evaluate the accuracy of the agency’s estimate of the burden; (3) Enhance the quality, utility, and clarity of the information to be collected; and PO 00000 Frm 00061 Fmt 4703 Sfmt 4703 (4) Minimize the burden of the collection of information on those who are to respond, including using appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. Information Collection Requirement Title: Aviation Security Customer Satisfaction Performance Measurement Passenger Survey. Type of Request: Extension of a currently approved collection. OMB Control Number: 1652–0013. Forms(s): Survey. Affected Public: Travelling public. Abstract: TSA, with OMB’s approval, has conducted surveys of passengers and now seeks approval to continue this effort. TSA plans to conduct passenger surveys at airports nationwide. The surveys will be administered using either an intercept methodology 1 or a systematic sampling methodology.2 Before each survey collection at an airport, TSA personnel decide the method by which passengers will be asked to complete and return the survey. Under both methodologies, TSA personnel who are not in uniform hand deliver business card survey forms to passengers immediately following the passenger’s experience with TSA’s checkpoint security functions. Passengers are invited, though not required, to complete and return the survey using either a web-based portal on their own devices, responding to TSA personnel capturing verbal responses to the survey in real time using the same web-based portal on portable devices, or by responding in writing to the survey questions on the customer satisfaction card and depositing the card in a drop-box at the airport or using U.S. mail. TSA uses the intercept methodology or the systematic sampling methodology to randomly select passengers to complete the survey in an effort to gain survey data representative of all passenger demographics, including passengers who— • Travel on weekdays or weekends; • Travel in the morning, mid-day, or evening; • Pass through each of the different security screening locations in the airport; 1 The intercept methodology utilizes surveys that are conducted in-person, generally in a public place or business. 2 Systematic sampling methodology is a method of choosing a random sample from among a larger population. The process of systematic sampling typically involves first selecting a fixed starting point in the larger population and then obtaining subsequent observations by using a constant interval between samples taken. E:\FR\FM\25AUN1.SGM 25AUN1 Federal Register / Vol. 81, No. 165 / Thursday, August 25, 2016 / Notices • Are subject to more intensive screening of their baggage or person; and • Experience different volume conditions and wait times as they proceed through the security checkpoints. Each survey includes 10 to 15 questions pulled from a list of 82 questions previously approved by OMB. Each question promotes a quality response so that TSA can identify areas in need of improvement. All questions concern aspects of the passenger’s security screening experience, such as: • Confidence in Personnel. • Confidence in Screening Equipment. • Confidence in Security Procedures. • Convenience of Divesting. • Experience at Checkpoint. • Satisfaction with Wait Time. • Separation from Belongings. • Separation from Others in Party. • Stress Level. TSA personnel use random procedures to select passengers to voluntarily participate in the survey until TSA obtains the desired sample size. The samples may be selected with one randomly selected time and location or span multiple times and locations. All responses are voluntary and there is no burden on passengers who choose not to respond. TSA intends to collect this information in order to continue to assess customer satisfaction in an effort to more efficiently manage its security screening performance at airports. TSA can use this detailed, airport-specific data to enhance customer experiences and its performance at specific airports. Number of Respondents: 9,600. Estimated Annual Burden Hours: An estimated 800 hours annually. Dated: August 19, 2016. Christina A. Walsh, TSA Paperwork Reduction Act Officer, Office of Information Technology. [FR Doc. 2016–20398 Filed 8–24–16; 8:45 am] BILLING CODE 9110–05–P DEPARTMENT OF THE INTERIOR Bureau of Land Management asabaliauskas on DSK3SPTVN1PROD with NOTICES [LLOR957000–L14400000–BJ0000– 16XL1109AF: HAG 16–0205] Filing of Plats of Survey: Oregon/ Washington Bureau of Land Management, Interior. ACTION: Notice. AGENCY: VerDate Sep<11>2014 18:54 Aug 24, 2016 Jkt 238001 Oregon T. 20 S., R. 5 W., accepted July 25, 2016 T. 34 S., R. 2 E, accepted August 9, 2016 Tps. 15 & 16 S., R. 11 E., accepted August 9, 2016 A copy of the plats may be obtained from the Public Room at the Bureau of Land Management, Oregon State Office, 1220 SW. 3rd Avenue, Portland, Oregon 97204, upon required payment. ADDRESSES: Kyle Hensley, (503) 808–6124, Branch of Geographic Sciences, Bureau of Land Management, 1220 SW. 3rd Avenue, Portland, Oregon 97204. Persons who use a telecommunications device for the deaf (TDD) may call the Federal Information Relay Service (FIRS) at 1– 800–877–8339 to contact the above individual during normal business hours. The FIRS is available 24 hours a day, 7 days a week, to leave a message or question with the above individual. You will receive a reply during normal business hours. FOR FURTHER INFORMATION CONTACT: A person or party who wishes to protest against this survey must file a written notice with the Oregon State Director, Bureau of Land Management, stating that they wish to protest. A statement of reasons for a protest may be filed with the notice of protest and must be filed with the Oregon State Director within thirty days after the protest is filed. If a protest against the survey is received prior to the date of official filing, the filing will be stayed pending consideration of the protest. A plat will not be officially filed until the day after all protests have been dismissed or otherwise resolved. Before including your address, phone number, email address, or other personally identifying information in your comment, you should be aware that your entire comment—including your personally identifying information— may be made publicly available at any time. While you can ask us in your comment to withhold your personally identifying information from public review, we cannot guarantee that we will be able to do so. SUPPLEMENTARY INFORMATION: [FR Doc. 2016–20380 Filed 8–24–16; 8:45 am] BILLING CODE 4310–33–P PO 00000 Frm 00062 Fmt 4703 DEPARTMENT OF THE INTERIOR Bureau of Land Management [LLCA942000 L57000000.BX0000 15X L5017AR] Willamette Meridian Mary J.M. Hartel, Chief Cadastral Surveyor of Oregon/ Washington. The plats of survey of the following described lands are scheduled SUMMARY: to be officially filed in the Bureau of Land Management, Oregon State Office, Portland, Oregon, 30 days from the date of this publication. 58529 Sfmt 4703 Filing of Plats of Survey: California Bureau of Land Management, Interior. ACTION: Notice. AGENCY: The plats of survey of lands described below are scheduled to be officially filed in the Bureau of Land Management, California State Office, Sacramento, California. DATES: September 26, 2016. ADDRESSES: A copy of the plats may be obtained from the California State Office, Bureau of Land Management, 2800 Cottage Way, Sacramento, California 95825, upon required payment. SUMMARY: FOR FURTHER INFORMATION CONTACT: Chief, Branch of Geographic Services, Bureau of Land Management, California State Office, 2800 Cottage Way W–1623, Sacramento, California 95825, 1–916– 978–4310. Persons who use a telecommunications device for the deaf (TDD) may call the Federal Information Relay Service (FIRS) at 1–800–877–8339 to contact the above individual during normal business hours. The FIRS is available 24 hours a day, 7 days a week, to leave a message or question with the above individual. You will receive a reply during normal business hours. SUPPLEMENTARY INFORMATION: A person or party who wishes to protest a survey must file a notice that they wish to protest with the Chief, Branch of Geographic Services. A statement of reasons for a protest may be filed with the notice of protest and must be filed with the Chief, Branch of Geographic Services within thirty days after the protest is filed. If a protest against the survey is received prior to the date of official filing, the filing will be stayed pending consideration of the protest. A plat will not be officially filed until the day after all protests have been dismissed or otherwise resolved. Before including your address, phone number, email address, or other personal identifying information in your comment, you should be aware that your entire comment—including your personal identifying information—may be made publicly available at any time. While you can ask us in your comment to withhold your personal identifying information from public review, we cannot guarantee that we will be able to do so. E:\FR\FM\25AUN1.SGM 25AUN1

Agencies

[Federal Register Volume 81, Number 165 (Thursday, August 25, 2016)]
[Notices]
[Pages 58528-58529]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-20398]


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DEPARTMENT OF HOMELAND SECURITY

Transportation Security Administration


Extension of Agency Information Collection Activity Under OMB 
Review: Aviation Security Customer Satisfaction Performance Measurement 
Passenger Survey

AGENCY: Transportation Security Administration, DHS.

ACTION: 30-day notice.

-----------------------------------------------------------------------

SUMMARY: This notice announces that the Transportation Security 
Administration (TSA) has forwarded the Information Collection Request 
(ICR), Office of Management and Budget (OMB) control number 1652-0013, 
abstracted below to OMB for review and approval of an extension of the 
currently approved collection under the Paperwork Reduction Act (PRA). 
The ICR describes the nature of the information collection and its 
expected burden. TSA published a Federal Register notice, with a 60-day 
comment period soliciting comments, of the following collection of 
information on June 7, 2016, 81 FR 36555. The collection involves 
surveying travelers to measure customer satisfaction of aviation 
security in an effort to more efficiently manage its security screening 
performance at airports.

DATES: Send your comments by September 26, 2016. A comment to OMB is 
most effective if OMB receives it within 30 days of publication.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to the Office of Information and 
Regulatory Affairs, OMB. Comments should be addressed to Desk Officer, 
Department of Homeland Security/TSA, and sent via electronic mail to 
oira_submission@omb.eop.gov or faxed to (202) 395-6974.

FOR FURTHER INFORMATION CONTACT: Christina A. Walsh, TSA PRA Officer, 
Office of Information Technology (OIT), TSA-11, Transportation Security 
Administration, 601 South 12th Street, Arlington, VA 20598-6011; 
telephone (571) 227-2062; email TSAPRA@dhs.gov.

SUPPLEMENTARY INFORMATION: 

Comments Invited

    In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 
3501 et seq.), an agency may not conduct or sponsor, and a person is 
not required to respond to, a collection of information unless it 
displays a valid OMB control number. The ICR documentation is available 
at http://www.reginfo.gov. Therefore, in preparation for OMB review and 
approval of the following information collection, TSA is soliciting 
comments to--
    (1) Evaluate whether the proposed information requirement is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agency's estimate of the burden;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including using appropriate automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology.

Information Collection Requirement

    Title: Aviation Security Customer Satisfaction Performance 
Measurement Passenger Survey.
    Type of Request: Extension of a currently approved collection.
    OMB Control Number: 1652-0013.
    Forms(s): Survey.
    Affected Public: Travelling public.
    Abstract: TSA, with OMB's approval, has conducted surveys of 
passengers and now seeks approval to continue this effort. TSA plans to 
conduct passenger surveys at airports nationwide. The surveys will be 
administered using either an intercept methodology \1\ or a systematic 
sampling methodology.\2\ Before each survey collection at an airport, 
TSA personnel decide the method by which passengers will be asked to 
complete and return the survey. Under both methodologies, TSA personnel 
who are not in uniform hand deliver business card survey forms to 
passengers immediately following the passenger's experience with TSA's 
checkpoint security functions. Passengers are invited, though not 
required, to complete and return the survey using either a web-based 
portal on their own devices, responding to TSA personnel capturing 
verbal responses to the survey in real time using the same web-based 
portal on portable devices, or by responding in writing to the survey 
questions on the customer satisfaction card and depositing the card in 
a drop-box at the airport or using U.S. mail.
---------------------------------------------------------------------------

    \1\ The intercept methodology utilizes surveys that are 
conducted in-person, generally in a public place or business.
    \2\ Systematic sampling methodology is a method of choosing a 
random sample from among a larger population. The process of 
systematic sampling typically involves first selecting a fixed 
starting point in the larger population and then obtaining 
subsequent observations by using a constant interval between samples 
taken.
---------------------------------------------------------------------------

    TSA uses the intercept methodology or the systematic sampling 
methodology to randomly select passengers to complete the survey in an 
effort to gain survey data representative of all passenger 
demographics, including passengers who--
     Travel on weekdays or weekends;
     Travel in the morning, mid-day, or evening;
     Pass through each of the different security screening 
locations in the airport;

[[Page 58529]]

     Are subject to more intensive screening of their baggage 
or person; and
     Experience different volume conditions and wait times as 
they proceed through the security checkpoints.
    Each survey includes 10 to 15 questions pulled from a list of 82 
questions previously approved by OMB. Each question promotes a quality 
response so that TSA can identify areas in need of improvement. All 
questions concern aspects of the passenger's security screening 
experience, such as:
     Confidence in Personnel.
     Confidence in Screening Equipment.
     Confidence in Security Procedures.
     Convenience of Divesting.
     Experience at Checkpoint.
     Satisfaction with Wait Time.
     Separation from Belongings.
     Separation from Others in Party.
     Stress Level.
    TSA personnel use random procedures to select passengers to 
voluntarily participate in the survey until TSA obtains the desired 
sample size. The samples may be selected with one randomly selected 
time and location or span multiple times and locations. All responses 
are voluntary and there is no burden on passengers who choose not to 
respond.
    TSA intends to collect this information in order to continue to 
assess customer satisfaction in an effort to more efficiently manage 
its security screening performance at airports. TSA can use this 
detailed, airport-specific data to enhance customer experiences and its 
performance at specific airports.
    Number of Respondents: 9,600.
    Estimated Annual Burden Hours: An estimated 800 hours annually.

    Dated: August 19, 2016.
Christina A. Walsh,
TSA Paperwork Reduction Act Officer, Office of Information Technology.
[FR Doc. 2016-20398 Filed 8-24-16; 8:45 am]
 BILLING CODE 9110-05-P