Medicare Program; Obtaining Final Medicare Secondary Payer Conditional Payment Amounts via Web Portal, 30487-30494 [2016-11270]
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Federal Register / Vol. 81, No. 95 / Tuesday, May 17, 2016 / Rules and Regulations
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Centers for Medicare & Medicaid
Services
42 CFR Part 411
[CMS–6054–F]
RIN 0938–AR90
Medicare Program; Obtaining Final
Medicare Secondary Payer Conditional
Payment Amounts via Web Portal
Centers for Medicare &
Medicaid Services (CMS), HHS.
ACTION: Final rule.
AGENCY:
This final rule specifies the
process and timeline for expanding
CMS’ existing Medicare Secondary
Payer (MSP) Web portal to conform to
section 201 of the Medicare IVIG and
Strengthening Medicare and Repaying
Taxpayers Act of 2012 (the SMART
Act). The final rule specifies a timeline
for developing a multifactor
authentication solution to securely
permit authorized users other than the
beneficiary to access CMS’ MSP
conditional payment amounts and
claims detail information via the MSP
Web portal. It also requires that we add
functionality to the existing MSP Web
portal that permits users to: Notify us
that the specified case is approaching
settlement; obtain time and date
stamped final conditional payment
summary statements and amounts
before reaching settlement; and ensure
that relatedness disputes and any other
discrepancies are addressed within 11
business days of receipt of dispute
documentation.
DATES: These regulations are effective
June 16, 2016.
FOR FURTHER INFORMATION CONTACT:
Suzanne Mattes, (410) 786–2536.
SUPPLEMENTARY INFORMATION:
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SUMMARY:
I. Background
The Medicare IVIG and Strengthening
Medicare and Repaying Taxpayers Act
of 2012 (the SMART Act) was enacted
on January 10, 2013. Section 201 of the
SMART Act amends section
1862(b)(2)(B) of the Social Security Act
(the Act) and requires the establishment
of an internet Web site (referred to as
the ‘‘Web portal’’) through which
beneficiaries, their attorneys or other
representatives, and authorized
applicable plans (as defined in section
1862(b)(8)(F) of the Act (42 U.S.C.
1395y(b)(8)(F)) who have pending
liability insurance (including selfinsurance), no-fault insurance, or
workers’ compensation settlements,
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judgments, awards, or other payments,
may access related CMS’ MSP
conditional payment amounts and
claims detail information.
The existing MSP Web portal
currently permits authorized users
(including beneficiaries, attorneys, or
other representatives) and applicable
plans to register through the Web portal
in order to access MSP conditional
payment amounts electronically and
update certain case-specific information
online.
Beneficiaries are able to log into the
existing Web portal by logging into their
MyMedicare.gov accounts. The Web
portal provides detailed data on claims
that Medicare paid conditionally that
are related to the beneficiary’s liability
insurance (including self-insurance), nofault insurance, or workers’
compensation settlement, judgment,
award, or other payment (hereinafter,
for ease of reference, referred to as
‘‘settlement(s)’’). This detailed claims
data for each claim includes dates of
service, provider information, total
charges, conditional payment amounts,
and diagnosis codes.
Beneficiaries’ attorneys or other
representatives, as well as applicable
plans, may register through the Web
portal to access conditional payment
information. In order to comply with
federal privacy and security
requirements, including the Federal
Information Security Management Act
(FISMA), we have implemented a
multifactor authentication tool that will
permit authorized individuals, other
than the beneficiary, to securely access
detailed conditional payment
information through the Web portal.
Once the beneficiary’s attorney or
other representative is designated as an
authorized user, he or she may log into
the Web portal to view the conditional
payment amount and perform certain
actions, which include addressing
discrepancies by disputing claims and
uploading settlement information. It is
important to note that, in situations
where there is a pending insurance or
workers’ compensation settlement, the
beneficiary is designated as the
‘‘identified debtor’’. This means that
only the beneficiary and his or her
attorney or other representative have the
authority to take action on the
beneficiary’s MSP recovery case. This
includes disputing claims and
requesting a final conditional payment
amount through the Web portal. An
applicable plan is only able to take these
actions if it submits proper proof of
representation. The applicable plan
cannot take action on a beneficiary’s
case unless it has obtained proof of
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representation that authorizes it to act
on behalf of the beneficiary.
In keeping with the requirements of
the SMART Act, we have added
functionality to the existing Web portal
that permits users to notify us when the
specified case is approaching
settlement, download or otherwise
obtain time and date stamped final
conditional payment summary
statements and amounts before reaching
settlement, and ensure that relatedness
disputes and any other discrepancies
are addressed within 11 business days
of receipt of dispute documentation.
II. Provisions of the Interim Final Rule
With Comment and Analysis of and
Response to Public Comments
A. Introduction
In the September 20, 2013 Federal
Register (78 FR 57800), we published an
interim final rule with comment period
(IFC) that specified a timeline for
developing a multifactor authentication
solution to securely permit authorized
users other than the beneficiary to
access CMS’ MSP conditional payment
amounts and claims detail information
via the MSP Web portal. It also required
that we add functionality to the existing
MSP Web portal that permits users to:
Notify us that the specified case is
approaching settlement; obtain time and
date stamped final conditional payment
summary statements and amounts
before reaching settlement; and ensure
that relatedness disputes and any other
discrepancies are addressed within 11
business days of receipt of dispute
documentation. We received 21 timely
public comments. In this final rule, we
provide a general overview of the public
comments received by subject area, with
a focus on the most common issues and
suggestions raised.
B. Definitions
In the September 2013 IFC (78 FR
57804), we defined ‘‘Applicable plan’’
as the following laws, plans, or other
arrangements, including the fiduciary or
administrator for such law, plan or
arrangement:
• Liability insurance (including selfinsurance).
• No fault insurance.
• Workers’ compensation laws or
plans.
We also defined ‘‘Medicare Secondary
Payer conditional payment information’’
as a term that means all of the following:
• Dates of service.
• Provider names.
• Diagnosis codes.
• Conditional payment amounts.
• Claims detail information.
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Comment: Many commenters
requested that we define certain terms
in the regulation.
Response: We note we have defined
‘‘applicable plan’’ in § 411.39(a) of the
regulation text.
We note that we are removing the
definition of ‘‘Medicare Secondary
Payer conditional payment information’’
to avoid redundancy and confusion. The
language of the rule, itself, specifies
which pieces of conditional payment
information will be available via Web
portal, based upon the level of
authorization the user has when he or
she accesses the Web portal.
C. Accessing Conditional Payment
Information Through the Medicare
Secondary Payer Web Portal
In the September 2013 IFC (78 FR
57801), we noted that we will continue
to provide beneficiaries with access to
details on claims related to their
pending settlements through the Web
portal. This will include dates of
service, provider names, diagnosis
codes, and conditional payment
amounts. Beneficiaries and their
attorneys or other representatives will
continue to be able to dispute the
relatedness of claims and submit a
notice of settlement and other types of
documentation through the Web portal.
We have added functionality that will
permit beneficiaries to download or
otherwise electronically obtain time and
date stamped payment summary
statements, and exchange other
information securely with Medicare’s
contractor via the Web portal.
A beneficiary’s attorney or other
representative and the applicable plan
will continue to be able to register to use
the Web portal and access conditional
payment amounts. To access more
detailed information related to a
beneficiary’s pending settlement, users
will register to use a multifactor
authentication process, as defined in
and required by the most recent version
of the CMS Enterprise Information
Security Group Risk Management
Handbook, Volume III, Standard 3.1,
CMS Authentication Standards,
developed in accordance with FISMA
and regulations promulgated by the
National Institute of Standards and
Technology (NIST). The most recent
version of CMS’ Risk Management
Handbook can be found at https://
www.cms.gov/Research-Statistics-Dataand-Systems/CMS-InformationTechnology/InformationSecurity/
Downloads/RMH_VIII_3-1_
Authentication.pdf.
With this tool, a beneficiary’s
authorized attorney or other
representatives or an authorized
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applicable plan that has appropriately
registered to access the Web portal, and
has registered to use the multifactor
authentication tool, has access to more
detailed MSP conditional payment
information for a specified MSP
recovery case. This additional
information includes dates of services,
provider names, diagnosis codes, as
well as the conditional payment
amounts already available through the
Web portal. If an authorized user does
not register to use the multifactor
authentication tool, he or she will
continue to have access to the
conditional payment amounts and he or
she will continue to be able to perform
certain functions, but details, including
dates of service, provider names,
diagnosis codes, will not be visible to
that user.
Comment: Many commenters stated
that beneficiaries should not be required
to set up separate accounts to access the
Web portal because they can already
access the information on the Web
portal through their MyMedicare.gov
accounts.
Response: The provisions of the
September 2013 IFC do not require that
beneficiaries set up separate accounts.
Beneficiaries who access the existing
Web portal are instructed to login to
their MyMedicare.gov accounts.
Beneficiaries will continue to access
information on the Web portal through
their MyMedicare.gov accounts.
Comment: Many commenters stated
that ‘‘pre-registration’’ to use the Web
portal negates its utility and preregistration should not be required.
Response: To clarify, registration is
already required when accessing the
existing Web portal for the first time.
Once an authorized user has access to
the portal, the user may, at any time,
elect to register to use the multifactor
authentication tool to access more
detailed information. We note that
authorized users will be able to view
information on the Web portal,
regardless of whether the beneficiary
has accessed the portal or logged in
through MyMedicare.gov.
Comment: Many commenters stated
that multifactor authentication is not
needed because CMS already provides
this information by mail and it will
delay development of the Web portal
solution.
Response: We require written proof of
representation or consent to release
(depending on the nature of the
relationship between the beneficiary
and the individual or entity requesting
the beneficiary’s information) before we
provide privacy protected information,
by mail or by phone, to authorized
representatives or other authorized
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individuals or entities. To provide
information that is categorized as
personally identifiable information via
the internet, all government agencies,
including CMS, are bound by statutory
requirements imposed by the Federal
Information Security Management Act
(FISMA), as well as security regulations
promulgated by the National Institute of
Standards and Technology. For more
information on security requirements,
see section II.D. of this final rule.
D. Obtaining a Final Conditional
Payment Amount
In the September 2013 IFC (78 FR
57801), we noted that once the
beneficiary, his or her attorney or other
representative, or an applicable plan
provides notice of pending liability
insurance (including self-insurance), nofault insurance, and workers’
compensation settlements, judgments,
awards, or other payments to the
appropriate Medicare contractor, the
Medicare contractor will compile and
post claims that are related to the
pending settlement for which Medicare
has paid conditionally. Once a recovery
case is established and posted on the
Web portal, the beneficiary, or his or her
attorney, other representative, or
authorized applicable plan may access
the recovery case through the Web
portal, and notify CMS once—and only
once—that a settlement is expected to
occur in 120 days or less. Conditional
payment information will be posted to
the Web portal within 65 days or less of
receipt of the notice of the pending
settlement.
Section 1862(b)(2)(B)(vii)(V) of the
Act permits us to extend our response
timeframe by an additional 30 days if
we determine that additional time is
required to address related claims that
Medicare has paid conditionally. We
anticipate that such situations would
include, but are not limited to, the
following:
• A recovery case that requires CMS’
contractor to review the systematic
filtering of associated claims for a case
and subsequently adjust those filters
manually to ensure that claims are
related to the pending settlement.
• CMS’ systems failures that do not
otherwise fall within the definition of
exceptional circumstances.
Section 1862(b)(2)(B)(vii)(V) of the
Act also permits us to further extend our
claims compilation response timeframe
by the number of days required to
address the issue(s) that result from
‘‘exceptional circumstances’’ pertaining
to a failure in the claims and payment
posting system. Per the statute, such
situations must be defined in
regulations in a manner such that ‘‘not
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more than 1 percent of the repayment
obligations . . . would qualify as
exceptional circumstances.’’ Therefore,
we are adding new regulations at 42
CFR 411.39 that define exceptional
circumstances to include, but not be
limited to: System failure(s) due to
consequences of extreme adverse
weather (loss of power, flooding, etc.);
security breaches of facilities or
network(s); terror threats; strikes and
similar labor actions; civil unrest,
uprising or riot; destruction of business
property (as by fire, etc.); sabotage;
workplace attack on personnel; and
similar circumstances beyond the
ordinary control of government or
private sector officers or management.
If the beneficiary, or his or her
authorized attorney or other
representative, believes that claims
included in the most up-to-date
conditional payment summary
statement are unrelated to the pending
liability insurance (including selfinsurance), no-fault insurance, or
workers’ compensation settlement, he or
she may address discrepancies through
the dispute process available through
the Web portal. The beneficiary, or his
or her authorized attorney or other
representative, may dispute the
relatedness of an individual conditional
payment once and only once. The
beneficiary or his or her authorized
attorney or other representative may be
required to submit additional
supporting documentation in a form and
manner specified by the Secretary to
support the assertion that the disputed
conditional payment is unrelated to the
settlement. If the Medicare contractor
does not accept a dispute for a
particular conditional payment, that
conditional payment will remain part of
the total conditional payment amount
and may not be disputed through this
process again.
Once CMS has been notified that a
pending settlement is 120 days or less
from settlement, disputes submitted
through the Web portal will be resolved
within 11 business days of receipt of the
dispute, including any required
supporting documentation, as per
section 1862(b)(2)(B)(vii)(IV) of the Act.
After disputes have been fully
resolved, the beneficiary, or his or her
attorney or other representative, may
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download or otherwise request a time
and date stamped final conditional
payment summary statement through
the Web portal. This statement will
constitute the final conditional payment
amount if settlement is reached within
3 days of the date on the conditional
payment summary statement. If the
beneficiary or his or her attorney is
approaching settlement and any
disputes have not been fully resolved,
he or she may not download or
otherwise request a final conditional
payment summary statement until the
dispute has been resolved.
It is important to note that, per section
1862(b)(2)(B)(vii)(IV) of the Act, this
dispute process is not an appeals
process, nor does it establish a right of
appeal regarding that dispute. There
will be no administrative or judicial
review related to this dispute process.
However, the beneficiary will maintain
his or her appeal rights regarding CMS’
MSP recovery determination, once CMS
issues its final demand. Those appeal
rights are explained in the final demand
letter issued by CMS, and more
information may be found in 42 CFR
405, subpart I.
The beneficiary or his or her attorney
or other representative may obtain the
recovery demand letter by submitting
settlement information specified by the
Secretary through the Web portal in 30
days or less from date of settlement. The
amount and type of settlement
information required will be the same
information that CMS typically collects
to calculate its recovery demand
amount. This information will include,
but is not limited to: The date of
settlement, the total settlement amount,
the attorney fee amount or percentage,
and additional costs borne by the
beneficiary to obtain his or her
settlement. This information must be
provided within 30 days or less of the
date of settlement. Otherwise, the final
conditional payment amount obtained
through the Web portal will expire and
any additional conditional payments
with dates of service through and
including the date of settlement will be
included in the recovery demand letter.
Once settlement information is received,
we will apply a pro rata reduction to the
final conditional payment amount in
accordance with 42 CFR 411.37 and
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issue a MSP recovery demand letter. We
expect to incorporate a method into the
Web portal that will allow settlement
information to be entered directly
through the Web portal and/or uploaded
directly through the Web portal.
If the underlying liability insurance
(including self-insurance), no-fault
insurance, or workers’ compensation
claim derives from alleged exposure to
a toxic substance or environmental
hazard, ingestion of pharmaceutical
drug or other product or substance, or
implantation of a medical device, joint
replacement or something similar, the
beneficiary or his or her attorney or
other representative must provide notice
to the CMS contractor via the Web
portal before beginning the process to
obtain a final conditional payment
summary statement and amount through
the Web portal. Many of these types of
recovery cases require additional
manual filtering and review to ensure
that the claims included in the payment
summary statement are related to the
pending settlement.
An applicable plan may only obtain a
final conditional payment amount
related to a pending liability insurance
(including self-insurance), no-fault
insurance, or workers’ compensation
settlement, in the form and manner
described in 42 CFR 411.39(c), if the
applicable plan has properly registered
to use the Web portal and has obtained
from the beneficiary, and submitted to
the appropriate Medicare contractor,
proper proof of representation. The
applicable plan may obtain read only
access if the applicable plan obtains
from the beneficiary proper consent to
release and submits it to the appropriate
Medicare contractor.
The final conditional payment
amount obtained via the Web portal
represents Medicare covered and
otherwise reimbursable items and
services that are related to the
beneficiary’s settlement and that are
furnished prior to the time and date
stamped on the final conditional
payment summary statement. Systems
and process changes to provide final
conditional payment summary
statements and amounts via the Web
portal were implemented on January 1,
2016.
BILLING CODE 4120–01–P
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DIAGRAM 1
Medicare posts its
initial compilation of
claims on the MSP
Web portal within 65
days or less.
Medicare's contractor is notified a
liability insurance (including selfinsurance), no-fault insurance,
and/or workers' compensation
claim has been filed.
The beneficiary
disputes claims and
CMS responds within
11 days of receipt.
The beneficiary does
not dispute claims.
Medicare applies a
pro rata reduction to
the Final Conditional
Payment amount, in
accordance with 42
C.F.R.411.37
30 days or less after
Settlement:
The beneficiary
supplies settlement
information through
the web portal.
3 days before
Settlement:
The beneficiary
downloads his or
her Final
Conditional
Payment amount.
CMS issues a Final
Demand Letter
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120 days or less
before
Settlement:
The beneficiary
notifies CMS
through the web
portal.
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Comment: Many commenters
requested clarity on what it means to
dispute a claim ‘‘once and only once.’’
Response: We have clarified the
language in the final rule to reflect that
a claim, meaning an individual
conditional payment amount, or line
item, on a payment summary statement,
may be disputed once and only once.
An individual or entity may submit
disputes more than once, but never for
the same conditional payment or line
item.
Comment: Many commenters
requested clarity on what it means to
provide initial notice and why notice
about the impending settlement must be
supplied separately.
Response: In order for us to establish
an MSP recovery case and initiate
claims compilation in our system, we
must know that there is a pending
insurance or workers’ compensation
claim. This means that a beneficiary, his
or her attorney or other representative,
or the insurer or workers’ compensation
entity must call or write to us. This type
of notice does not necessarily mean that
the reported insurance or workers’
compensation claim is 120 days (or less)
from settlement. If the insurance or
workers’ compensation claim is, in fact,
120 days or less from settlement, that
notice may be provided through the
Web portal, once a recovery case has
been posted on the Web portal.
Comment: Many commenters
requested clarification regarding
whether Medicare continues to make
conditional payments after the initial
claims compilation is complete, how the
claims refresh interacts with the dispute
process, and whether the concept of the
claims refresh is consistent with what
the SMART Act requires.
Response: Medicare pays
conditionally up through and including
the date of settlement. In this final rule,
we have removed the claims refresh
requirement.
Comment: Many commenters
requested that we remove the limitation
that an anticipated settlement may be
reported to CMS once and only once,
via the Web portal, after we have
completed the initial claims
compilation.
Response: We recognize that it can
often be difficult to project exactly when
a settlement will occur. However, the
SMART Act imposed workload
timeframes on CMS related to the
processing of cases that expect to settle
within 120 days. Where we fail to
comply with such timeframes, the
SMART Act requires us to relinquish
certain rights related to recovery. As a
result, we have developed the ’’once
and only once’’ requirement to
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encourage conscious decision-making
by identified debtors and to promote our
ability to provide timely and responsive
service.
Comment: Many commenters
requested clarification regarding the
timeframe in which settlement
information must be provided and
specifically requested that CMS utilize a
90-day timeframe, rather than a 30-day
timeframe. A few commenters requested
that the 30-day timeframe remain
optional because this timeframe is not
in the SMART Act. They further
asserted that there is no need for such
a timeframe because many beneficiaries
do not have attorneys, thereby negating
the need to apply a pro rata reduction.
Response: In this final rule, we clarify
that settlement information must be
submitted within no more than 30 days
of reaching settlement in order for CMS
to remain bound by any final
conditional payment amount it
provided through the Web portal.
We recognize that the intent of the
final conditional payment process is to
expedite Medicare reimbursement and
promote timely settlement. However, we
are required to apply a pro rata
reduction, in accordance with to 42 CFR
411.37, to account for attorney fees and
costs borne by the beneficiary to obtain
his or her settlement. In order to comply
with this regulatory requirement and
comport with the aforementioned intent
of the final conditional payment
process, we have imposed a requirement
that settlement information must be
submitted within no more than 30 days
of reaching settlement.
Comment: Many commenters
expressed concern that being required to
reach a settlement within 3 days of
obtaining a final conditional payment
amount is not a reasonable timeframe.
Response: The SMART Act
specifically established this 3-day
timeframe. As a result, we maintain this
requirement in this final rule. If
settlement is not reached within 3 days
of obtaining the final conditional
payment amount, we are not bound by
the final conditional payment amount.
This means that, once settlement
information is submitted, we will
review any conditional payments it
made for dates of service up through
and including the date of settlement and
issue our demand letter.
Comment: Many commenters raised
concerns regarding the IFC’s reference
to future medical obligations.
Response: We recognize that the
SMART Act did not specifically
reference future medical care, but
medical care related to the insurance or
workers’ compensation claim may
continue to be provided after the date of
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settlement. As a result, we have retained
the language referencing future medical
items and services.
E. Discussion of Additional Comments
by Public Comment Topic
1. Publication of an IFC Versus a
Proposed Rule
Comment: Many commenters
requested that CMS retract the IFC and
issue a proposed rule before finalizing a
rule related to the MSP Web portal.
Response: Section 201of the SMART
Act imposed an obligation on the
Secretary to promulgate final
regulations not later than 9 months after
the date of the enactment of this clause.
In order to promulgate a final rule in
such a short timeframe, we were
required to forego the more traditional
rulemaking process, which would have
resulted in significant delay, and
publish an IFC that simply reflected the
addition of key process components that
the SMART Act requires CMS to
include in existing recovery program.
2. Timeframes of the IFC
Comment: Many commenters
questioned whether certain timeframes
stipulated in the IFC comported with
the requirements in the SMART Act.
Response: We recognize that there is
some confusion regarding the 65-day
Secretarial response timeframe and 120day protected period. We have clarified
the language in this final rule to
establish that a final conditional
payment amount may be requested at
any time after a recovery case has been
posted on the Web portal. Additionally,
there is no requirement that 120 days
must elapse before a final conditional
payment amount may be requested.
Comment: Many commenters raised
concerns that beneficiaries will be
unable to meet timeframes specified in
the IFC because they do not have or use
computers or because they do not access
the Internet.
Response: We understand these
concerns, but pursuing a final
conditional payment amount before
settlement is not required. Information
will be available on the Web portal,
regardless of whether the Final
conditional Payment process is used.
Further, the existing process that CMS’
contractor uses to provide conditional
payment information and demand
letters via mail will continue to be
available.
III. Provisions of the Final Regulations
After consideration of all of the
comments received, we are finalizing
the provisions included in the
September 2013 IFC (78 FR 57800) with
the following modifications to § 411.39:
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• Paragraph (a), we are removing the
definition of ‘‘Medicare Secondary
Payer conditional payment information’’
to avoid redundancy and confusion.
• Paragraph (b), we removed language
related to Web portal functionality
before January 1, 2016.
• Paragraph (c)(1)(iii), we removed
the claims refresh requirement.
• Paragraphs (c)(1)(iv) and (v), we
revised the language to clarify that a
claim, meaning an individual
conditional payment amount, or line
item, on a payment summary statement,
may be disputed once and only once.
An individual or entity may submit
disputes more than once, but never for
the same conditional payment or line
item.
• Paragraph (c)(1)(viii), we revised
the language to clarify that settlement
information must be submitted within
no more than 30 days of reaching
settlement in order for CMS to remain
bound by any final conditional payment
amount it provided through the Web
portal.
• Paragraph (c)(2), we revised the
language to clarify that a final
conditional payment amount may be
requested at any time after a recovery
case has been posted on the Web portal.
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IV. Collection of Information
Requirements
This document does not impose
information collection and
recordkeeping requirements.
Consequently, it need not be reviewed
by the Office of Management and
Budget under the authority of the
Paperwork Reduction Act of 1995.
V. Regulatory Impact Statement
We have examined the impact of this
rule as required by Executive Order
12866 on Regulatory Planning and
Review (September 30, 1993), Executive
Order 13563 on Improving Regulation
and Regulatory Review (February 2,
2011), the Regulatory Flexibility Act
(RFA) (September 19, 1980, Pub. L. 96–
354), section 1102(b) of the Social
Security Act, section 202 of the
Unfunded Mandates Reform Act of 1995
(March 22, 1995; Pub. L. 104–4),
Executive Order 13132 on Federalism
(August 4, 1999) and the Congressional
Review Act (5 U.S.C. 804(2)). Executive
Orders 12866 and 13563 direct agencies
to assess all costs and benefits of
available regulatory alternatives and, if
regulation is necessary, to select
regulatory approaches that maximize
net benefits (including potential
economic, environmental, public health
and safety effects, distributive impacts,
and equity). A regulatory impact
analysis (RIA) must be prepared for
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major rules with economically
significant effects ($100 million or more
in any 1 year). We have determined that
the effect of this final rule on the
economy and the Medicare program is
not economically significant, since it
imposes certain requirements on the
Agency to merely improve its current
mechanism for providing conditional
payment information to beneficiaries,
their attorneys or other representatives,
and authorized applicable plans.
The RFA requires agencies to analyze
options for regulatory relief of small
entities. For purposes of the RFA, small
entities include small businesses,
nonprofit organizations, and small
governmental jurisdictions. Most
hospitals and most other providers and
suppliers are small entities, either by
nonprofit status or by having revenues
of less than $7.5 million to less than
$38.5 million in any 1 year. Individuals
and states are not included in the
definition of a small entity. We have
determined that this final rule will not
have a significant economic impact on
a substantial number of small entities
because there is and will be no change
in the administration of the MSP
provisions. Therefore, we are not
preparing an analysis for the RFA.
In addition, section 1102(b) of the Act
requires us to prepare an RIA if a rule
may have a significant impact on the
operations of a substantial number of
small rural hospitals. This analysis must
conform to the provisions of section 604
for proposed rules of the RFA. For
purposes of section 1102(b) of the Act,
we define a small rural hospital as a
hospital that is located outside of a
Metropolitan Statistical Area for
Medicare payment regulations and has
fewer than 100 beds. We have
determined that this final rule will not
have a significant effect on the
operations of a substantial number of
small rural hospitals because there is
and would be no change in the
administration of the MSP provisions.
Therefore, we are not preparing an
analysis for section 1102(b) of the Act.
Section 202 of the Unfunded
Mandates Reform Act of 1995 also
requires that agencies assess anticipated
costs and benefits before issuing any
rule whose mandates require spending
in any 1 year of $100 million in 1995
dollars, updated annually for inflation.
In 2015, that threshold is approximately
$146 million. This final rule has no
consequential effect on state, local, or
tribal governments or on the private
sector because there is and will be no
change in the administration of the MSP
provisions.
Executive Order 13132 establishes
certain requirements that an agency
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must meet when it promulgates a
proposed rule (and subsequent final
rule) that imposes substantial direct
requirement costs on state and local
governments, preempts state law, or
otherwise has Federalism implications.
Since this final rule does not impose
any costs on state or local governments,
the requirements of Executive Order
13132 are not applicable. In accordance
with the provisions of Executive Order
12866, this final rule was not reviewed
by the Office of Management and
Budget.
List of Subjects in 42 CFR Part 411
Kidney diseases, Medicare, Physician
referral, Reporting and recordkeeping
requirements.
For the reasons set forth in the
preamble, the Centers for Medicare &
Medicaid Services adopts as final, the
interim rule amending 42 CFR part 411
which was published on September 20,
2013 (78 FR 57800) with the following
changes:
PART 411—EXCLUSIONS FROM
MEDICARE AND LIMITATIONS ON
MEDICARE PAYMENT
1. The authority citation for part 411
continues to read as follows:
■
Authority: Secs. 1102, 1860D–1 through
1860D–42, 1871, and 1877 of the Social
Security Act (42 U.S.C. 1302, 1395w–101
through 1395w–152, 1395hh, and 1395nn).
2. Amend § 411.39 by:
A. In paragraph (a) removing the
definition of ‘‘Medicare Secondary
Payer conditional payment
information’’.
■ B. Revising paragraph (b)(1)(ii).
■ C. Removing paragraph (b)(2).
■ D. Redesignating paragraph (b)(3) as
(b)(2).
■ E. Revising newly redesignated
paragraph (b)(2).
■ F. Revising paragraph (c).
The revisions read as follows:
■
■
§ 411.39 Automobile and liability
insurance (including self-insurance), nofault insurance, and workers’
compensation: Final conditional payment
amounts via Web portal.
*
*
*
*
*
(b) * * *
(1) * * *
(ii) The appropriate Medicare
contractor has received initial notice of
a pending liability insurance (including
self-insurance), no-fault insurance, or
workers’ compensation settlement,
judgment, award, or other payment and
has posted the recovery case on the Web
portal.
(2) Beneficiary’s attorney or other
representative or applicable plan’s
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access using the multifactor
authentication process. A beneficiary’s
attorney or other representative or an
applicable plan may do the following:
(i) Access conditional payment
information via the MSP Recovery
Portal (Web portal).
(ii) Dispute claims.
(iii) Upload settlement information
via the Web portal using multifactor
authentication.
*
*
*
*
*
(c) Obtaining a final conditional
payment amount. (1) A beneficiary, or
his or her attorney or other
representative, or an authorized
applicable plan, may obtain a final
conditional payment amount related to
a pending liability insurance (including
self-insurance), no-fault insurance, or
workers’ compensation settlement,
judgment, award, or other payment
using the following process:
(i) The beneficiary, his or her attorney
or other representative, or an applicable
plan, provides initial notice of a
pending liability insurance (including
self-insurance), no-fault insurance, and
workers’ compensation settlement,
judgment, award, or other payment to
the appropriate Medicare contractor
before accessing information via the
Web portal.
(ii) The Medicare contractor compiles
claims for which Medicare has paid
conditionally that are related to the
pending settlement, judgment, award, or
other payment within 65 days or less of
receiving the initial notice of the
pending settlement, judgment, award, or
other payment and posts a recovery case
on the Web portal.
(iii) If the underlying liability
insurance (including self-insurance), nofault insurance, or workers’
compensation claim derives from one of
the following, the beneficiary, or his or
her attorney or other representative,
must provide notice to CMS’ contractor
via the Web portal in order to obtain a
final conditional payment summary
statement and amount through the Web
portal:
(A) Alleged exposure to a toxic
substance.
(B) Environmental hazard.
(C) Ingestion of pharmaceutical drug
or other product or substance.
(D) Implantation of a medical device,
joint replacement, or something similar.
(iv) Up to 120 days before the
anticipated date of a settlement,
judgment, award, or other payment, the
beneficiary, or his or her attorney, other
representative, or authorized applicable
plan may notify CMS, once and only
once, via the Web portal, that a
settlement, judgment, award or other
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payment is expected to occur within
120 days or less from the date of
notification.
(A) CMS may extend its response
timeframe by an additional 30 days
when it determines that additional time
is required to address claims that
Medicare has paid conditionally that are
related to the settlement, judgment,
award, or other payment in situations
including, but not limited to, the
following:
(1) A recovery case that requires
manual filtering to ensure that
associated claims are related to the
pending settlement, judgment, award, or
other payment.
(2) Internal CMS systems failures not
otherwise considered caused by
exceptional circumstances.
(B) In exceptional circumstances,
CMS may further extend its response
timeframe by the number of days
required to address the issue that
resulted from such exceptional
circumstances. Exceptional
circumstances include, but are not
limited to the following:
(1) Systems failure(s) due to
consequences of extreme adverse
weather (loss of power, flooding, etc.).
(2) Security breaches of facilities or
network(s).
(3) Terror threats; strikes and similar
labor actions.
(4) Civil unrest, uprising, or riot.
(5) Destruction of business property
(as by fire, etc.).
(6) Sabotage.
(7) Workplace attack on personnel.
(8) Similar circumstances beyond the
ordinary control of government, private
sector officers or management.
(v) The beneficiary, or his or her
attorney, or other representative may
then address discrepancies by disputing
individual conditional payments, once
and only once, if he or she believes that
the conditional payment included in the
most up-to-date conditional payment
summary statement is unrelated to the
pending liability insurance (including
self-insurance), no-fault insurance, or
workers’ compensation settlement,
judgment, award, or other payment.
(A) The dispute process is not an
appeals process, nor does it establish a
right of appeal regarding that dispute.
There will be no administrative or
judicial review related to this dispute
process.
(B) The beneficiary, or his or her
attorney or other representative may be
required to submit supporting
documentation in the form and manner
specified by the Secretary to support his
or her dispute.
(vi) Disputes submitted through the
Web portal and after the beneficiary, or
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30493
his or her attorney, other representative,
or authorized applicable plan has
notified CMS that he or she is 120 days
or less from the anticipated date of a
settlement, judgment, award, or other
payment, are resolved within 11
business days of receipt of the dispute
and any required supporting
documentation.
(vii) When any disputes have been
fully resolved, the beneficiary, or his or
her attorney or other representative,
may download or otherwise request a
time and date stamped conditional
payment summary statement through
the Web portal.
(A) If the download or request is
within 3 days of the date of settlement,
judgment, award, or other payment, that
conditional payment summary
statement will constitute Medicare’s
final conditional payment amount.
(B) If the beneficiary, or his or her
attorney or other representative, is
within 3 days of the date of settlement,
judgment, award, or other payment and
any claim disputes have not been fully
resolved, he or she may not download
or otherwise request a final conditional
payment summary statement.
(viii) Within 30 days or less of
securing a settlement, judgment, award,
or other payment, the beneficiary, or his
or her attorney or other representative,
must submit through the Web portal
documentation specified by the
Secretary, including, but not limited to
the following:
(A) The date of settlement, judgment,
award, or other payment, including the
total settlement amount, the attorney fee
amount or percentage.
(B) Additional costs borne by the
beneficiary to obtain his or her
settlement, judgment, award, or other
payment.
(1) If settlement information is not
provided within 30 days or less of
securing the settlement, the final
conditional payment amount obtained
through the Web portal is void.
(2) [Reserved]
(ix) Once settlement, judgment,
award, or other payment information is
received, CMS applies a pro rata
reduction to the final conditional
payment amount in accordance with
§ 411.37 and issues a final MSP recovery
demand letter.
(2) An applicable plan may only
obtain a final conditional payment
amount related to a pending liability
insurance (including self-insurance), nofault insurance, or workers’
compensation settlement, judgment,
award, or other payment in the form and
manner described in § 411.38(b) if the
applicable plan has properly registered
to use the Web portal and has obtained
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from the beneficiary, and submitted to
the appropriate CMS contractor, proper
proof of representation. The applicable
plan may obtain read only access if the
applicable plan obtains from the
beneficiary, and submits to the
appropriate CMS contractor, proper
consent to release.
*
*
*
*
*
Dated: April 25, 2016.
Andrew M. Slavitt,
Acting Administrator, Centers for Medicare
& Medicaid Services.
Dated: April 29, 2016.
Sylvia M. Burwell,
Secretary, Department of Health and Human
Services.
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Agencies
[Federal Register Volume 81, Number 95 (Tuesday, May 17, 2016)]
[Rules and Regulations]
[Pages 30487-30494]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-11270]
[[Page 30487]]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Medicare & Medicaid Services
42 CFR Part 411
[CMS-6054-F]
RIN 0938-AR90
Medicare Program; Obtaining Final Medicare Secondary Payer
Conditional Payment Amounts via Web Portal
AGENCY: Centers for Medicare & Medicaid Services (CMS), HHS.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: This final rule specifies the process and timeline for
expanding CMS' existing Medicare Secondary Payer (MSP) Web portal to
conform to section 201 of the Medicare IVIG and Strengthening Medicare
and Repaying Taxpayers Act of 2012 (the SMART Act). The final rule
specifies a timeline for developing a multifactor authentication
solution to securely permit authorized users other than the beneficiary
to access CMS' MSP conditional payment amounts and claims detail
information via the MSP Web portal. It also requires that we add
functionality to the existing MSP Web portal that permits users to:
Notify us that the specified case is approaching settlement; obtain
time and date stamped final conditional payment summary statements and
amounts before reaching settlement; and ensure that relatedness
disputes and any other discrepancies are addressed within 11 business
days of receipt of dispute documentation.
DATES: These regulations are effective June 16, 2016.
FOR FURTHER INFORMATION CONTACT: Suzanne Mattes, (410) 786-2536.
SUPPLEMENTARY INFORMATION:
I. Background
The Medicare IVIG and Strengthening Medicare and Repaying Taxpayers
Act of 2012 (the SMART Act) was enacted on January 10, 2013. Section
201 of the SMART Act amends section 1862(b)(2)(B) of the Social
Security Act (the Act) and requires the establishment of an internet
Web site (referred to as the ``Web portal'') through which
beneficiaries, their attorneys or other representatives, and authorized
applicable plans (as defined in section 1862(b)(8)(F) of the Act (42
U.S.C. 1395y(b)(8)(F)) who have pending liability insurance (including
self-insurance), no-fault insurance, or workers' compensation
settlements, judgments, awards, or other payments, may access related
CMS' MSP conditional payment amounts and claims detail information.
The existing MSP Web portal currently permits authorized users
(including beneficiaries, attorneys, or other representatives) and
applicable plans to register through the Web portal in order to access
MSP conditional payment amounts electronically and update certain case-
specific information online.
Beneficiaries are able to log into the existing Web portal by
logging into their MyMedicare.gov accounts. The Web portal provides
detailed data on claims that Medicare paid conditionally that are
related to the beneficiary's liability insurance (including self-
insurance), no-fault insurance, or workers' compensation settlement,
judgment, award, or other payment (hereinafter, for ease of reference,
referred to as ``settlement(s)''). This detailed claims data for each
claim includes dates of service, provider information, total charges,
conditional payment amounts, and diagnosis codes.
Beneficiaries' attorneys or other representatives, as well as
applicable plans, may register through the Web portal to access
conditional payment information. In order to comply with federal
privacy and security requirements, including the Federal Information
Security Management Act (FISMA), we have implemented a multifactor
authentication tool that will permit authorized individuals, other than
the beneficiary, to securely access detailed conditional payment
information through the Web portal.
Once the beneficiary's attorney or other representative is
designated as an authorized user, he or she may log into the Web portal
to view the conditional payment amount and perform certain actions,
which include addressing discrepancies by disputing claims and
uploading settlement information. It is important to note that, in
situations where there is a pending insurance or workers' compensation
settlement, the beneficiary is designated as the ``identified debtor''.
This means that only the beneficiary and his or her attorney or other
representative have the authority to take action on the beneficiary's
MSP recovery case. This includes disputing claims and requesting a
final conditional payment amount through the Web portal. An applicable
plan is only able to take these actions if it submits proper proof of
representation. The applicable plan cannot take action on a
beneficiary's case unless it has obtained proof of representation that
authorizes it to act on behalf of the beneficiary.
In keeping with the requirements of the SMART Act, we have added
functionality to the existing Web portal that permits users to notify
us when the specified case is approaching settlement, download or
otherwise obtain time and date stamped final conditional payment
summary statements and amounts before reaching settlement, and ensure
that relatedness disputes and any other discrepancies are addressed
within 11 business days of receipt of dispute documentation.
II. Provisions of the Interim Final Rule With Comment and Analysis of
and Response to Public Comments
A. Introduction
In the September 20, 2013 Federal Register (78 FR 57800), we
published an interim final rule with comment period (IFC) that
specified a timeline for developing a multifactor authentication
solution to securely permit authorized users other than the beneficiary
to access CMS' MSP conditional payment amounts and claims detail
information via the MSP Web portal. It also required that we add
functionality to the existing MSP Web portal that permits users to:
Notify us that the specified case is approaching settlement; obtain
time and date stamped final conditional payment summary statements and
amounts before reaching settlement; and ensure that relatedness
disputes and any other discrepancies are addressed within 11 business
days of receipt of dispute documentation. We received 21 timely public
comments. In this final rule, we provide a general overview of the
public comments received by subject area, with a focus on the most
common issues and suggestions raised.
B. Definitions
In the September 2013 IFC (78 FR 57804), we defined ``Applicable
plan'' as the following laws, plans, or other arrangements, including
the fiduciary or administrator for such law, plan or arrangement:
Liability insurance (including self-insurance).
No fault insurance.
Workers' compensation laws or plans.
We also defined ``Medicare Secondary Payer conditional payment
information'' as a term that means all of the following:
Dates of service.
Provider names.
Diagnosis codes.
Conditional payment amounts.
Claims detail information.
[[Page 30488]]
Comment: Many commenters requested that we define certain terms in
the regulation.
Response: We note we have defined ``applicable plan'' in Sec.
411.39(a) of the regulation text.
We note that we are removing the definition of ``Medicare Secondary
Payer conditional payment information'' to avoid redundancy and
confusion. The language of the rule, itself, specifies which pieces of
conditional payment information will be available via Web portal, based
upon the level of authorization the user has when he or she accesses
the Web portal.
C. Accessing Conditional Payment Information Through the Medicare
Secondary Payer Web Portal
In the September 2013 IFC (78 FR 57801), we noted that we will
continue to provide beneficiaries with access to details on claims
related to their pending settlements through the Web portal. This will
include dates of service, provider names, diagnosis codes, and
conditional payment amounts. Beneficiaries and their attorneys or other
representatives will continue to be able to dispute the relatedness of
claims and submit a notice of settlement and other types of
documentation through the Web portal. We have added functionality that
will permit beneficiaries to download or otherwise electronically
obtain time and date stamped payment summary statements, and exchange
other information securely with Medicare's contractor via the Web
portal.
A beneficiary's attorney or other representative and the applicable
plan will continue to be able to register to use the Web portal and
access conditional payment amounts. To access more detailed information
related to a beneficiary's pending settlement, users will register to
use a multifactor authentication process, as defined in and required by
the most recent version of the CMS Enterprise Information Security
Group Risk Management Handbook, Volume III, Standard 3.1, CMS
Authentication Standards, developed in accordance with FISMA and
regulations promulgated by the National Institute of Standards and
Technology (NIST). The most recent version of CMS' Risk Management
Handbook can be found at https://www.cms.gov/Research-Statistics-Data-and-Systems/CMS-Information-Technology/InformationSecurity/Downloads/RMH_VIII_3-1_Authentication.pdf.
With this tool, a beneficiary's authorized attorney or other
representatives or an authorized applicable plan that has appropriately
registered to access the Web portal, and has registered to use the
multifactor authentication tool, has access to more detailed MSP
conditional payment information for a specified MSP recovery case. This
additional information includes dates of services, provider names,
diagnosis codes, as well as the conditional payment amounts already
available through the Web portal. If an authorized user does not
register to use the multifactor authentication tool, he or she will
continue to have access to the conditional payment amounts and he or
she will continue to be able to perform certain functions, but details,
including dates of service, provider names, diagnosis codes, will not
be visible to that user.
Comment: Many commenters stated that beneficiaries should not be
required to set up separate accounts to access the Web portal because
they can already access the information on the Web portal through their
MyMedicare.gov accounts.
Response: The provisions of the September 2013 IFC do not require
that beneficiaries set up separate accounts. Beneficiaries who access
the existing Web portal are instructed to login to their MyMedicare.gov
accounts. Beneficiaries will continue to access information on the Web
portal through their MyMedicare.gov accounts.
Comment: Many commenters stated that ``pre-registration'' to use
the Web portal negates its utility and pre-registration should not be
required.
Response: To clarify, registration is already required when
accessing the existing Web portal for the first time. Once an
authorized user has access to the portal, the user may, at any time,
elect to register to use the multifactor authentication tool to access
more detailed information. We note that authorized users will be able
to view information on the Web portal, regardless of whether the
beneficiary has accessed the portal or logged in through
MyMedicare.gov.
Comment: Many commenters stated that multifactor authentication is
not needed because CMS already provides this information by mail and it
will delay development of the Web portal solution.
Response: We require written proof of representation or consent to
release (depending on the nature of the relationship between the
beneficiary and the individual or entity requesting the beneficiary's
information) before we provide privacy protected information, by mail
or by phone, to authorized representatives or other authorized
individuals or entities. To provide information that is categorized as
personally identifiable information via the internet, all government
agencies, including CMS, are bound by statutory requirements imposed by
the Federal Information Security Management Act (FISMA), as well as
security regulations promulgated by the National Institute of Standards
and Technology. For more information on security requirements, see
section II.D. of this final rule.
D. Obtaining a Final Conditional Payment Amount
In the September 2013 IFC (78 FR 57801), we noted that once the
beneficiary, his or her attorney or other representative, or an
applicable plan provides notice of pending liability insurance
(including self-insurance), no-fault insurance, and workers'
compensation settlements, judgments, awards, or other payments to the
appropriate Medicare contractor, the Medicare contractor will compile
and post claims that are related to the pending settlement for which
Medicare has paid conditionally. Once a recovery case is established
and posted on the Web portal, the beneficiary, or his or her attorney,
other representative, or authorized applicable plan may access the
recovery case through the Web portal, and notify CMS once--and only
once--that a settlement is expected to occur in 120 days or less.
Conditional payment information will be posted to the Web portal within
65 days or less of receipt of the notice of the pending settlement.
Section 1862(b)(2)(B)(vii)(V) of the Act permits us to extend our
response timeframe by an additional 30 days if we determine that
additional time is required to address related claims that Medicare has
paid conditionally. We anticipate that such situations would include,
but are not limited to, the following:
A recovery case that requires CMS' contractor to review
the systematic filtering of associated claims for a case and
subsequently adjust those filters manually to ensure that claims are
related to the pending settlement.
CMS' systems failures that do not otherwise fall within
the definition of exceptional circumstances.
Section 1862(b)(2)(B)(vii)(V) of the Act also permits us to further
extend our claims compilation response timeframe by the number of days
required to address the issue(s) that result from ``exceptional
circumstances'' pertaining to a failure in the claims and payment
posting system. Per the statute, such situations must be defined in
regulations in a manner such that ``not
[[Page 30489]]
more than 1 percent of the repayment obligations . . . would qualify as
exceptional circumstances.'' Therefore, we are adding new regulations
at 42 CFR 411.39 that define exceptional circumstances to include, but
not be limited to: System failure(s) due to consequences of extreme
adverse weather (loss of power, flooding, etc.); security breaches of
facilities or network(s); terror threats; strikes and similar labor
actions; civil unrest, uprising or riot; destruction of business
property (as by fire, etc.); sabotage; workplace attack on personnel;
and similar circumstances beyond the ordinary control of government or
private sector officers or management.
If the beneficiary, or his or her authorized attorney or other
representative, believes that claims included in the most up-to-date
conditional payment summary statement are unrelated to the pending
liability insurance (including self-insurance), no-fault insurance, or
workers' compensation settlement, he or she may address discrepancies
through the dispute process available through the Web portal. The
beneficiary, or his or her authorized attorney or other representative,
may dispute the relatedness of an individual conditional payment once
and only once. The beneficiary or his or her authorized attorney or
other representative may be required to submit additional supporting
documentation in a form and manner specified by the Secretary to
support the assertion that the disputed conditional payment is
unrelated to the settlement. If the Medicare contractor does not accept
a dispute for a particular conditional payment, that conditional
payment will remain part of the total conditional payment amount and
may not be disputed through this process again.
Once CMS has been notified that a pending settlement is 120 days or
less from settlement, disputes submitted through the Web portal will be
resolved within 11 business days of receipt of the dispute, including
any required supporting documentation, as per section
1862(b)(2)(B)(vii)(IV) of the Act.
After disputes have been fully resolved, the beneficiary, or his or
her attorney or other representative, may download or otherwise request
a time and date stamped final conditional payment summary statement
through the Web portal. This statement will constitute the final
conditional payment amount if settlement is reached within 3 days of
the date on the conditional payment summary statement. If the
beneficiary or his or her attorney is approaching settlement and any
disputes have not been fully resolved, he or she may not download or
otherwise request a final conditional payment summary statement until
the dispute has been resolved.
It is important to note that, per section 1862(b)(2)(B)(vii)(IV) of
the Act, this dispute process is not an appeals process, nor does it
establish a right of appeal regarding that dispute. There will be no
administrative or judicial review related to this dispute process.
However, the beneficiary will maintain his or her appeal rights
regarding CMS' MSP recovery determination, once CMS issues its final
demand. Those appeal rights are explained in the final demand letter
issued by CMS, and more information may be found in 42 CFR 405, subpart
I.
The beneficiary or his or her attorney or other representative may
obtain the recovery demand letter by submitting settlement information
specified by the Secretary through the Web portal in 30 days or less
from date of settlement. The amount and type of settlement information
required will be the same information that CMS typically collects to
calculate its recovery demand amount. This information will include,
but is not limited to: The date of settlement, the total settlement
amount, the attorney fee amount or percentage, and additional costs
borne by the beneficiary to obtain his or her settlement. This
information must be provided within 30 days or less of the date of
settlement. Otherwise, the final conditional payment amount obtained
through the Web portal will expire and any additional conditional
payments with dates of service through and including the date of
settlement will be included in the recovery demand letter. Once
settlement information is received, we will apply a pro rata reduction
to the final conditional payment amount in accordance with 42 CFR
411.37 and issue a MSP recovery demand letter. We expect to incorporate
a method into the Web portal that will allow settlement information to
be entered directly through the Web portal and/or uploaded directly
through the Web portal.
If the underlying liability insurance (including self-insurance),
no-fault insurance, or workers' compensation claim derives from alleged
exposure to a toxic substance or environmental hazard, ingestion of
pharmaceutical drug or other product or substance, or implantation of a
medical device, joint replacement or something similar, the beneficiary
or his or her attorney or other representative must provide notice to
the CMS contractor via the Web portal before beginning the process to
obtain a final conditional payment summary statement and amount through
the Web portal. Many of these types of recovery cases require
additional manual filtering and review to ensure that the claims
included in the payment summary statement are related to the pending
settlement.
An applicable plan may only obtain a final conditional payment
amount related to a pending liability insurance (including self-
insurance), no-fault insurance, or workers' compensation settlement, in
the form and manner described in 42 CFR 411.39(c), if the applicable
plan has properly registered to use the Web portal and has obtained
from the beneficiary, and submitted to the appropriate Medicare
contractor, proper proof of representation. The applicable plan may
obtain read only access if the applicable plan obtains from the
beneficiary proper consent to release and submits it to the appropriate
Medicare contractor.
The final conditional payment amount obtained via the Web portal
represents Medicare covered and otherwise reimbursable items and
services that are related to the beneficiary's settlement and that are
furnished prior to the time and date stamped on the final conditional
payment summary statement. Systems and process changes to provide final
conditional payment summary statements and amounts via the Web portal
were implemented on January 1, 2016.
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Comment: Many commenters requested clarity on what it means to
dispute a claim ``once and only once.''
Response: We have clarified the language in the final rule to
reflect that a claim, meaning an individual conditional payment amount,
or line item, on a payment summary statement, may be disputed once and
only once. An individual or entity may submit disputes more than once,
but never for the same conditional payment or line item.
Comment: Many commenters requested clarity on what it means to
provide initial notice and why notice about the impending settlement
must be supplied separately.
Response: In order for us to establish an MSP recovery case and
initiate claims compilation in our system, we must know that there is a
pending insurance or workers' compensation claim. This means that a
beneficiary, his or her attorney or other representative, or the
insurer or workers' compensation entity must call or write to us. This
type of notice does not necessarily mean that the reported insurance or
workers' compensation claim is 120 days (or less) from settlement. If
the insurance or workers' compensation claim is, in fact, 120 days or
less from settlement, that notice may be provided through the Web
portal, once a recovery case has been posted on the Web portal.
Comment: Many commenters requested clarification regarding whether
Medicare continues to make conditional payments after the initial
claims compilation is complete, how the claims refresh interacts with
the dispute process, and whether the concept of the claims refresh is
consistent with what the SMART Act requires.
Response: Medicare pays conditionally up through and including the
date of settlement. In this final rule, we have removed the claims
refresh requirement.
Comment: Many commenters requested that we remove the limitation
that an anticipated settlement may be reported to CMS once and only
once, via the Web portal, after we have completed the initial claims
compilation.
Response: We recognize that it can often be difficult to project
exactly when a settlement will occur. However, the SMART Act imposed
workload timeframes on CMS related to the processing of cases that
expect to settle within 120 days. Where we fail to comply with such
timeframes, the SMART Act requires us to relinquish certain rights
related to recovery. As a result, we have developed the ''once and only
once'' requirement to encourage conscious decision-making by identified
debtors and to promote our ability to provide timely and responsive
service.
Comment: Many commenters requested clarification regarding the
timeframe in which settlement information must be provided and
specifically requested that CMS utilize a 90-day timeframe, rather than
a 30-day timeframe. A few commenters requested that the 30-day
timeframe remain optional because this timeframe is not in the SMART
Act. They further asserted that there is no need for such a timeframe
because many beneficiaries do not have attorneys, thereby negating the
need to apply a pro rata reduction.
Response: In this final rule, we clarify that settlement
information must be submitted within no more than 30 days of reaching
settlement in order for CMS to remain bound by any final conditional
payment amount it provided through the Web portal.
We recognize that the intent of the final conditional payment
process is to expedite Medicare reimbursement and promote timely
settlement. However, we are required to apply a pro rata reduction, in
accordance with to 42 CFR 411.37, to account for attorney fees and
costs borne by the beneficiary to obtain his or her settlement. In
order to comply with this regulatory requirement and comport with the
aforementioned intent of the final conditional payment process, we have
imposed a requirement that settlement information must be submitted
within no more than 30 days of reaching settlement.
Comment: Many commenters expressed concern that being required to
reach a settlement within 3 days of obtaining a final conditional
payment amount is not a reasonable timeframe.
Response: The SMART Act specifically established this 3-day
timeframe. As a result, we maintain this requirement in this final
rule. If settlement is not reached within 3 days of obtaining the final
conditional payment amount, we are not bound by the final conditional
payment amount. This means that, once settlement information is
submitted, we will review any conditional payments it made for dates of
service up through and including the date of settlement and issue our
demand letter.
Comment: Many commenters raised concerns regarding the IFC's
reference to future medical obligations.
Response: We recognize that the SMART Act did not specifically
reference future medical care, but medical care related to the
insurance or workers' compensation claim may continue to be provided
after the date of settlement. As a result, we have retained the
language referencing future medical items and services.
E. Discussion of Additional Comments by Public Comment Topic
1. Publication of an IFC Versus a Proposed Rule
Comment: Many commenters requested that CMS retract the IFC and
issue a proposed rule before finalizing a rule related to the MSP Web
portal.
Response: Section 201of the SMART Act imposed an obligation on the
Secretary to promulgate final regulations not later than 9 months after
the date of the enactment of this clause. In order to promulgate a
final rule in such a short timeframe, we were required to forego the
more traditional rulemaking process, which would have resulted in
significant delay, and publish an IFC that simply reflected the
addition of key process components that the SMART Act requires CMS to
include in existing recovery program.
2. Timeframes of the IFC
Comment: Many commenters questioned whether certain timeframes
stipulated in the IFC comported with the requirements in the SMART Act.
Response: We recognize that there is some confusion regarding the
65-day Secretarial response timeframe and 120-day protected period. We
have clarified the language in this final rule to establish that a
final conditional payment amount may be requested at any time after a
recovery case has been posted on the Web portal. Additionally, there is
no requirement that 120 days must elapse before a final conditional
payment amount may be requested.
Comment: Many commenters raised concerns that beneficiaries will be
unable to meet timeframes specified in the IFC because they do not have
or use computers or because they do not access the Internet.
Response: We understand these concerns, but pursuing a final
conditional payment amount before settlement is not required.
Information will be available on the Web portal, regardless of whether
the Final conditional Payment process is used. Further, the existing
process that CMS' contractor uses to provide conditional payment
information and demand letters via mail will continue to be available.
III. Provisions of the Final Regulations
After consideration of all of the comments received, we are
finalizing the provisions included in the September 2013 IFC (78 FR
57800) with the following modifications to Sec. 411.39:
[[Page 30492]]
Paragraph (a), we are removing the definition of
``Medicare Secondary Payer conditional payment information'' to avoid
redundancy and confusion.
Paragraph (b), we removed language related to Web portal
functionality before January 1, 2016.
Paragraph (c)(1)(iii), we removed the claims refresh
requirement.
Paragraphs (c)(1)(iv) and (v), we revised the language to
clarify that a claim, meaning an individual conditional payment amount,
or line item, on a payment summary statement, may be disputed once and
only once. An individual or entity may submit disputes more than once,
but never for the same conditional payment or line item.
Paragraph (c)(1)(viii), we revised the language to clarify
that settlement information must be submitted within no more than 30
days of reaching settlement in order for CMS to remain bound by any
final conditional payment amount it provided through the Web portal.
Paragraph (c)(2), we revised the language to clarify that
a final conditional payment amount may be requested at any time after a
recovery case has been posted on the Web portal.
IV. Collection of Information Requirements
This document does not impose information collection and
recordkeeping requirements. Consequently, it need not be reviewed by
the Office of Management and Budget under the authority of the
Paperwork Reduction Act of 1995.
V. Regulatory Impact Statement
We have examined the impact of this rule as required by Executive
Order 12866 on Regulatory Planning and Review (September 30, 1993),
Executive Order 13563 on Improving Regulation and Regulatory Review
(February 2, 2011), the Regulatory Flexibility Act (RFA) (September 19,
1980, Pub. L. 96-354), section 1102(b) of the Social Security Act,
section 202 of the Unfunded Mandates Reform Act of 1995 (March 22,
1995; Pub. L. 104-4), Executive Order 13132 on Federalism (August 4,
1999) and the Congressional Review Act (5 U.S.C. 804(2)). Executive
Orders 12866 and 13563 direct agencies to assess all costs and benefits
of available regulatory alternatives and, if regulation is necessary,
to select regulatory approaches that maximize net benefits (including
potential economic, environmental, public health and safety effects,
distributive impacts, and equity). A regulatory impact analysis (RIA)
must be prepared for major rules with economically significant effects
($100 million or more in any 1 year). We have determined that the
effect of this final rule on the economy and the Medicare program is
not economically significant, since it imposes certain requirements on
the Agency to merely improve its current mechanism for providing
conditional payment information to beneficiaries, their attorneys or
other representatives, and authorized applicable plans.
The RFA requires agencies to analyze options for regulatory relief
of small entities. For purposes of the RFA, small entities include
small businesses, nonprofit organizations, and small governmental
jurisdictions. Most hospitals and most other providers and suppliers
are small entities, either by nonprofit status or by having revenues of
less than $7.5 million to less than $38.5 million in any 1 year.
Individuals and states are not included in the definition of a small
entity. We have determined that this final rule will not have a
significant economic impact on a substantial number of small entities
because there is and will be no change in the administration of the MSP
provisions. Therefore, we are not preparing an analysis for the RFA.
In addition, section 1102(b) of the Act requires us to prepare an
RIA if a rule may have a significant impact on the operations of a
substantial number of small rural hospitals. This analysis must conform
to the provisions of section 604 for proposed rules of the RFA. For
purposes of section 1102(b) of the Act, we define a small rural
hospital as a hospital that is located outside of a Metropolitan
Statistical Area for Medicare payment regulations and has fewer than
100 beds. We have determined that this final rule will not have a
significant effect on the operations of a substantial number of small
rural hospitals because there is and would be no change in the
administration of the MSP provisions. Therefore, we are not preparing
an analysis for section 1102(b) of the Act.
Section 202 of the Unfunded Mandates Reform Act of 1995 also
requires that agencies assess anticipated costs and benefits before
issuing any rule whose mandates require spending in any 1 year of $100
million in 1995 dollars, updated annually for inflation. In 2015, that
threshold is approximately $146 million. This final rule has no
consequential effect on state, local, or tribal governments or on the
private sector because there is and will be no change in the
administration of the MSP provisions.
Executive Order 13132 establishes certain requirements that an
agency must meet when it promulgates a proposed rule (and subsequent
final rule) that imposes substantial direct requirement costs on state
and local governments, preempts state law, or otherwise has Federalism
implications. Since this final rule does not impose any costs on state
or local governments, the requirements of Executive Order 13132 are not
applicable. In accordance with the provisions of Executive Order 12866,
this final rule was not reviewed by the Office of Management and
Budget.
List of Subjects in 42 CFR Part 411
Kidney diseases, Medicare, Physician referral, Reporting and
recordkeeping requirements.
For the reasons set forth in the preamble, the Centers for Medicare
& Medicaid Services adopts as final, the interim rule amending 42 CFR
part 411 which was published on September 20, 2013 (78 FR 57800) with
the following changes:
PART 411--EXCLUSIONS FROM MEDICARE AND LIMITATIONS ON MEDICARE
PAYMENT
0
1. The authority citation for part 411 continues to read as follows:
Authority: Secs. 1102, 1860D-1 through 1860D-42, 1871, and 1877
of the Social Security Act (42 U.S.C. 1302, 1395w-101 through 1395w-
152, 1395hh, and 1395nn).
0
2. Amend Sec. 411.39 by:
0
A. In paragraph (a) removing the definition of ``Medicare Secondary
Payer conditional payment information''.
0
B. Revising paragraph (b)(1)(ii).
0
C. Removing paragraph (b)(2).
0
D. Redesignating paragraph (b)(3) as (b)(2).
0
E. Revising newly redesignated paragraph (b)(2).
0
F. Revising paragraph (c).
The revisions read as follows:
Sec. 411.39 Automobile and liability insurance (including self-
insurance), no-fault insurance, and workers' compensation: Final
conditional payment amounts via Web portal.
* * * * *
(b) * * *
(1) * * *
(ii) The appropriate Medicare contractor has received initial
notice of a pending liability insurance (including self-insurance), no-
fault insurance, or workers' compensation settlement, judgment, award,
or other payment and has posted the recovery case on the Web portal.
(2) Beneficiary's attorney or other representative or applicable
plan's
[[Page 30493]]
access using the multifactor authentication process. A beneficiary's
attorney or other representative or an applicable plan may do the
following:
(i) Access conditional payment information via the MSP Recovery
Portal (Web portal).
(ii) Dispute claims.
(iii) Upload settlement information via the Web portal using
multifactor authentication.
* * * * *
(c) Obtaining a final conditional payment amount. (1) A
beneficiary, or his or her attorney or other representative, or an
authorized applicable plan, may obtain a final conditional payment
amount related to a pending liability insurance (including self-
insurance), no-fault insurance, or workers' compensation settlement,
judgment, award, or other payment using the following process:
(i) The beneficiary, his or her attorney or other representative,
or an applicable plan, provides initial notice of a pending liability
insurance (including self-insurance), no-fault insurance, and workers'
compensation settlement, judgment, award, or other payment to the
appropriate Medicare contractor before accessing information via the
Web portal.
(ii) The Medicare contractor compiles claims for which Medicare has
paid conditionally that are related to the pending settlement,
judgment, award, or other payment within 65 days or less of receiving
the initial notice of the pending settlement, judgment, award, or other
payment and posts a recovery case on the Web portal.
(iii) If the underlying liability insurance (including self-
insurance), no-fault insurance, or workers' compensation claim derives
from one of the following, the beneficiary, or his or her attorney or
other representative, must provide notice to CMS' contractor via the
Web portal in order to obtain a final conditional payment summary
statement and amount through the Web portal:
(A) Alleged exposure to a toxic substance.
(B) Environmental hazard.
(C) Ingestion of pharmaceutical drug or other product or substance.
(D) Implantation of a medical device, joint replacement, or
something similar.
(iv) Up to 120 days before the anticipated date of a settlement,
judgment, award, or other payment, the beneficiary, or his or her
attorney, other representative, or authorized applicable plan may
notify CMS, once and only once, via the Web portal, that a settlement,
judgment, award or other payment is expected to occur within 120 days
or less from the date of notification.
(A) CMS may extend its response timeframe by an additional 30 days
when it determines that additional time is required to address claims
that Medicare has paid conditionally that are related to the
settlement, judgment, award, or other payment in situations including,
but not limited to, the following:
(1) A recovery case that requires manual filtering to ensure that
associated claims are related to the pending settlement, judgment,
award, or other payment.
(2) Internal CMS systems failures not otherwise considered caused
by exceptional circumstances.
(B) In exceptional circumstances, CMS may further extend its
response timeframe by the number of days required to address the issue
that resulted from such exceptional circumstances. Exceptional
circumstances include, but are not limited to the following:
(1) Systems failure(s) due to consequences of extreme adverse
weather (loss of power, flooding, etc.).
(2) Security breaches of facilities or network(s).
(3) Terror threats; strikes and similar labor actions.
(4) Civil unrest, uprising, or riot.
(5) Destruction of business property (as by fire, etc.).
(6) Sabotage.
(7) Workplace attack on personnel.
(8) Similar circumstances beyond the ordinary control of
government, private sector officers or management.
(v) The beneficiary, or his or her attorney, or other
representative may then address discrepancies by disputing individual
conditional payments, once and only once, if he or she believes that
the conditional payment included in the most up-to-date conditional
payment summary statement is unrelated to the pending liability
insurance (including self-insurance), no-fault insurance, or workers'
compensation settlement, judgment, award, or other payment.
(A) The dispute process is not an appeals process, nor does it
establish a right of appeal regarding that dispute. There will be no
administrative or judicial review related to this dispute process.
(B) The beneficiary, or his or her attorney or other representative
may be required to submit supporting documentation in the form and
manner specified by the Secretary to support his or her dispute.
(vi) Disputes submitted through the Web portal and after the
beneficiary, or his or her attorney, other representative, or
authorized applicable plan has notified CMS that he or she is 120 days
or less from the anticipated date of a settlement, judgment, award, or
other payment, are resolved within 11 business days of receipt of the
dispute and any required supporting documentation.
(vii) When any disputes have been fully resolved, the beneficiary,
or his or her attorney or other representative, may download or
otherwise request a time and date stamped conditional payment summary
statement through the Web portal.
(A) If the download or request is within 3 days of the date of
settlement, judgment, award, or other payment, that conditional payment
summary statement will constitute Medicare's final conditional payment
amount.
(B) If the beneficiary, or his or her attorney or other
representative, is within 3 days of the date of settlement, judgment,
award, or other payment and any claim disputes have not been fully
resolved, he or she may not download or otherwise request a final
conditional payment summary statement.
(viii) Within 30 days or less of securing a settlement, judgment,
award, or other payment, the beneficiary, or his or her attorney or
other representative, must submit through the Web portal documentation
specified by the Secretary, including, but not limited to the
following:
(A) The date of settlement, judgment, award, or other payment,
including the total settlement amount, the attorney fee amount or
percentage.
(B) Additional costs borne by the beneficiary to obtain his or her
settlement, judgment, award, or other payment.
(1) If settlement information is not provided within 30 days or
less of securing the settlement, the final conditional payment amount
obtained through the Web portal is void.
(2) [Reserved]
(ix) Once settlement, judgment, award, or other payment information
is received, CMS applies a pro rata reduction to the final conditional
payment amount in accordance with Sec. 411.37 and issues a final MSP
recovery demand letter.
(2) An applicable plan may only obtain a final conditional payment
amount related to a pending liability insurance (including self-
insurance), no-fault insurance, or workers' compensation settlement,
judgment, award, or other payment in the form and manner described in
Sec. 411.38(b) if the applicable plan has properly registered to use
the Web portal and has obtained
[[Page 30494]]
from the beneficiary, and submitted to the appropriate CMS contractor,
proper proof of representation. The applicable plan may obtain read
only access if the applicable plan obtains from the beneficiary, and
submits to the appropriate CMS contractor, proper consent to release.
* * * * *
Dated: April 25, 2016.
Andrew M. Slavitt,
Acting Administrator, Centers for Medicare & Medicaid Services.
Dated: April 29, 2016.
Sylvia M. Burwell,
Secretary, Department of Health and Human Services.
[FR Doc. 2016-11270 Filed 5-13-16; 11:15 am]
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