60-Day Notice: New Generic Clearance for the New Collection of Quantitative Feedback on Agency Service Delivery (Bureau of Prisons), 26582-26583 [2016-10276]

Agencies

• Department of Justice

[Federal Register Volume 81, Number 85 (Tuesday, May 3, 2016)]
[Notices]
[Pages 26582-26583]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-10276]


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DEPARTMENT OF JUSTICE


60-Day Notice: New Generic Clearance for the New Collection of 
Quantitative Feedback on Agency Service Delivery (Bureau of Prisons)

AGENCY: Bureau of Prisons, Department of Justice.

ACTION: Notice and request for comments.

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SUMMARY: The Bureau of Prisons (Department of Justice) as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public to take this opportunity to comment on the ``Generic 
Clearance for the Collection of Quantitative Feedback on Agency Service 
Delivery '' for approval under the Paperwork Reduction Act (PRA) (44 
U.S.C. 3501 et seq.). This collection was developed as part of a 
Federal Government-wide effort to streamline the process for seeking 
feedback from the public on service delivery, this notice announces our 
intent to submit this collection to OMB for approval and solicits 
comments on specific aspects for the proposed information collection,
    A copy of the draft supporting statement is available at 
www.regulations.gov (see Docket ID [OMB-2010-0021]).

DATES: Consideration will be given to all comments received by July 5, 
2016.

ADDRESSES: Submit comments by one of the following methods:
     Web site: www.regulations.gov. Direct comments to Docket 
ID OMB-2010-0021.
     Email: [OIRA_submissions@omb.eop.gov].
     Fax: 202-395-5806.
    Comments submitted in response to this notice may be made available 
to the public through www.regulations.gov. For this reason, please do 
not include in your comments information of a confidential nature, such 
as sensitive personal information or proprietary information. If you 
send an email comment, your email address will be automatically 
captured and included as part of the comment that is placed in the 
public docket and made available on the Internet. Please note that 
responses to this public comment request containing any routine notice 
about the confidentiality of the communication will be treated as 
public comments that may be made available to the public 
notwithstanding the inclusion of the routine notice.

FOR FURTHER INFORMATION CONTACT: If you have comments especially on the 
estimated public burden or associated response time, suggestions, or 
need a copy of the proposed information collection instrument with 
instructions or additional information, please contact 
OIRA_submissions@omb.eop.gov.

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Collection of Quantitative 
Feedback on Agency Service Delivery.
    Abstract: The proposed information collection activity provides a 
means to garner quantitative customer and stakeholder feedback in an 
efficient, timely manner, in accordance with the Administration's 
commitment to improving service delivery. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, and provide an early warning of issues with service. This 
one time collection will allow for actionable communications between 
the Agency and its customers and stakeholders.
    The solicitation of feedback will target areas such as: Perceptions 
of programs for inmates, Bureau of Prisons employees and the agency 
itself. Responses will be assessed to plan and inform efforts to 
improve or maintain the quality of service offered to the public. If 
this information is not collected, vital feedback from customers and 
stakeholders on the Agency's services will be unavailable.
    The Agency will only submit a collection for approval under this 
generic clearance if it meets the following conditions:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally identifiable information (PII) is collected 
only to the extent necessary and is not retained;

[[Page 26583]]

     Information gathered will be used only internally for 
general service improvement and program management purposes and is not 
intended for release outside of the agency;
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
     Information gathered will yield quantitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for quantitative 
information will not be used for information collections that are 
designed to yield reliably actionable results, such as monitoring 
trends over time or documenting program performance. Such data uses 
require more rigorous designs that address: The target population to 
which generalizations will be made, the sampling frame, the sample 
design (including stratification and clustering), the precision 
requirements or power calculations that justify the proposed sample 
size, the expected response rate, methods for assessing potential non-
response bias, the protocols for data collection, and any testing 
procedures that were or will be undertaken prior to fielding the study. 
Depending on the degree of influence the results are likely to have, 
such collections may still be eligible for submission for other generic 
mechanisms that are designed to yield testable quantitative results.
    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature, such as sexual behavior and attitudes, 
religious beliefs, and other matters that are commonly considered 
private.
    Current Actions: New Generic Information Collection Request.
    Type of Review: New Collection.
    Affected Public: Individuals and Households, Non-profit 
organizations, State, Local or Tribal Government to include Law 
Enforcement Officials.
    Estimated Number of Respondents: 1,000.
    Below we provide projected average estimates for the next three 
years:
    Average Expected Annual Number of Activities: 1 (just once over the 
three years).
    Average Number of Respondents per Activity: 2,000.
    Annual Responses: 2,000.
    Frequency of Response: Once per request.
    Average Minutes per Response: 2.
    Burden Hours: 60.
    Request for Comments: Comments submitted in response to this notice 
will be summarized and/or included in the request for OMB approval. 
Comments are invited on: (a) Whether the collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information shall have practical utility; (b) the 
accuracy of the agency's estimate of the burden of the collection of 
information; (c) ways to enhance the quality, utility, and clarity of 
the information to be collected; (d) ways to minimize the burden of the 
collection of information on respondents, including through the use of 
automated collection techniques or other forms of information 
technology; and (e) estimates of capital or start-up costs and costs of 
operation, maintenance, and purchase of services to provide 
information. Burden means the total time, effort, or financial 
resources expended by persons to generate, maintain, retain, disclose 
or provide information to or for a Federal agency. This includes the 
time needed to review instructions; to develop, acquire, install and 
utilize technology and systems for the purpose of collecting, 
validating and verifying information, processing and maintaining 
information, and disclosing and providing information; to train 
personnel and to be able to respond to a collection of information, to 
search data sources, to complete and review the collection of 
information; and to transmit or otherwise disclose the information.
    All written comments will be available for public inspection 
Regulations.gov.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid Office of Management and Budget control number.
    If additional information is required contact: Jerri Murray, 
Department Clearance Officer, United States Department of Justice, 
Justice Management Division, Policy and Planning Staff, Two 
Constitution Square, 145 N Street NE., Room 3E-405B, Washington, DC 
20530.

    Dated: April 26, 2016.
Jerri Murray,
Department Clearance Officer for PRA, U.S. Department of Justice.
[FR Doc. 2016-10276 Filed 5-2-16; 8:45 am]
 BILLING CODE 4410-05-P