Information Collection Being Reviewed by the Federal Communications Commission, 22266-22268 [2016-08675]
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Federal Register / Vol. 81, No. 73 / Friday, April 15, 2016 / Notices
Form Number: N/A.
Type of Review: Extension of a
currently approved collection.
Respondents: Business or other forprofit entities; not-for-profit institutions.
Number of Respondents and
Responses: 13,049 respondents and
13,049 responses.
Estimated Time per Response: 0.5–18
hours.
Frequency of Response:
Recordkeeping requirement.
Total Annual Burden: 12,335 hours.
Total Annual Cost: None.
Obligation to Respond: Required to
obtain or retain benefits. The statutory
authority for this collection is contained
in Section 154(i) of the Communications
Act of 1934, as amended.
Nature and Extent of Confidentiality:
There is no need for confidentiality with
this collection of information.
Privacy Impact Assessment: No
impact(s).
Needs and Uses: 47 CFR 73.1590(d)
requires licensees of AM, FM and TV
stations to make audio and video
equipment performance measurements
for each main transmitter. These
measurements and a description of the
equipment and procedures used in
making the measurements must be kept
on file at the transmitter or remote
control point for two years. In addition,
this information must be made available
to the FCC upon request.
OMB Control Number: 3060–0500.
Title: Section 76.1713, Resolution of
Complaints.
Form Number: N/A.
Type of Review: Extension of a
currently approved collection.
Respondents: Business or other forprofit entities.
Number of Respondents and
Responses: 10,750 respondents and
21,500 responses.
Estimated Hours per Response: 1–17
hours.
Frequency of Response:
Recordkeeping and third party
disclosure requirements; annual
reporting requirement.
Total Annual Burden: 193,500 hours.
Total Annual Cost: None.
Obligation to Respond: Required to
obtain or retain benefits. The statutory
authority for this collection is contained
in Sections 4(i), 303 and 308 of the
Communications Act of 1934, as
amended.
Nature and Extent of Confidentiality:
There is no need for confidentiality with
this collection of information.
Privacy Impact Assessment: No
impact(s).
Needs and Uses: 47 CFR 76.1713
states cable system operators shall
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establish a process for resolving
complaints from subscribers about the
quality of the television signal
delivered. Commission and franchising
authorities, upon request. These records
shall be maintained for at least a oneyear period. Prior to being referred to
the Commission, complaints from
subscribers about the quality of the
television signal delivered must be
referred to the local franchising
authority and the cable system operator.
Federal Communications Commission.
Marlene H. Dortch,
Secretary, Office of the Secretary.
[FR Doc. 2016–08674 Filed 4–14–16; 8:45 am]
BILLING CODE 6712–01–P
FEDERAL COMMUNICATIONS
COMMISSION
[OMB 3060–1203]
Information Collection Being Reviewed
by the Federal Communications
Commission
Federal Communications
Commission.
ACTION: Notice and request for
comments.
AGENCY:
The Federal Communications
Commission (FCC), as part of its
continuing effort to reduce paperwork
burdens, invites the general public and
other Federal agencies to take this
opportunity to comment on the
following information collection, as
required by the Paperwork Reduction
Act (PRA) of 1995. Comments are
requested concerning (a) whether the
proposed collection of information is
necessary for the proper performance of
the functions of the Commission,
including whether the information shall
have practical utility; (b) the accuracy of
the Commission’s burden estimate; (c)
ways to enhance the quality, utility, and
clarity of the information collected; (d)
ways to minimize the burden of the
collection of information on the
respondents, including the use of
automated collection techniques or
other forms of information technology;
and (e) ways to further reduce the
information collection burden on small
business concerns with fewer than 25
employees.
The FCC may not conduct or sponsor
a collection of information unless it
displays a currently valid control
number. No person shall be subject to
any penalty for failing to comply with
a collection of information subject to the
PRA that does not display a valid Office
of Management and Budget (OMB)
control number.
SUMMARY:
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Frm 00059
Fmt 4703
Sfmt 4703
Written PRA comments should
be submitted on or before June 14, 2016.
If you anticipate that you will be
submitting comments, but find it
difficult to do so within the period of
time allowed by this notice, you should
advise the contact listed below as soon
as possible.
ADDRESSES: Direct all PRA comments to
the Federal Communications
Commission via email to PRA@fcc.gov
and Cathy.Williams@fcc.gov.
FOR FURTHER INFORMATION CONTACT: For
additional information about the
information collection, contact Cathy
Williams at (202) 418–2918.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 3060–1203.
Title: Section 79.107—User Interfaces
Provided by Digital Apparatus; Section
79.108—Video Programming Guides
and Menus Provided by Navigation
Devices; Section 79.110—Complaint
Procedures for User Interfaces, Menus
and Guides, and Activating
Accessibility Features on Digital
Apparatus and Navigation Devices.
Form Number: N/A.
Type of Review: Revision of a
currently approved collection.
Respondents: Business or other forprofit entities; individuals or
households; not-for-profit institutions;
and state, local, or tribal Governments.
Number of Respondents and
Responses: 4,245 respondents; 517,052
responses.
Estimated Time per Response: 0.0167
hours to 10 hours.
Frequency of Response: On occasion
reporting requirement; Third party
disclosure requirement; Recordkeeping
requirement.
Obligation to Respond: Voluntary.
The statutory authority for this
information collection is contained in
the Twenty-First Century
Communications and Video
Accessibility Act of 2010, Public Law
111–260, 124 Stat. 2751, and Sections
4(i), 4(j), 303(r), 303(u), 303(aa), 303(bb),
and 716(g) of the Communications Act
of 1934, as amended, 47 U.S.C. 154(i),
154(j), 303(r), 303(u), 303(aa), 303(bb),
and 617(g).
Total Annual Burden: 24,153 hours.
Total Annual Cost: $70,500.
Nature and Extent of Confidentiality:
Confidentiality is an issue to the extent
that individuals and households
provide personally identifiable
information, which is covered under the
FCC’s updated system of records notice
(SORN), FCC/CGB–1, ‘‘Informal
Complaints and Inquiries,’’ which
became effective on January 25, 2010.
The Commission believes that it
provides sufficient safeguards to protect
DATES:
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15APN1
asabaliauskas on DSK3SPTVN1PROD with NOTICES
Federal Register / Vol. 81, No. 73 / Friday, April 15, 2016 / Notices
the privacy of individuals who file
complaints under 47 CFR 79.110.
Privacy Impact Assessment: The
Privacy Impact Assessment (PIA) for
Informal Complaints and Inquiries was
completed on June 28, 2007. It may be
reviewed at https://www.fcc.gov/omd/
privacyact/Privacy-ImpactAssessment.html. The Commission is in
the process of updating the PIA to
incorporate various revisions to it as a
result of revisions to the SORN.
Needs and Uses: On November 20,
2015, in document FCC 15–156, the
Commission released a Second Report
and Order, Order on Reconsideration,
and Further Notice of Proposed
Rulemaking, MB Docket No. 12–108,
FCC 15–156, adopting additional rules
implementing Sections 204 and 205 of
the Twenty-First Century
Communications and Video
Accessibility Act of 2010 (CVAA)
related to accessible user interfaces and
video programming guides and menus.
These rules are codified at 47 CFR
79.107 and 79.108. First, the Second
Report and Order implements Section
204’s requirement that both the
‘‘appropriate built-in apparatus
functions’’ and the ‘‘on-screen text
menus or other visual indicators built in
to the digital apparatus’’ to access such
functions be ‘‘usable by individuals who
are blind or visually impaired’’ by
relying on the existing definition of
‘‘usable’’ in Section 6.3(l) of the
Commission’s rules. The 6.3(l)
definition of ‘‘usable’’ requires that
‘‘individuals with disabilities have
access to the full functionality and
documentation for the product,
including instructions, product
information (including accessible
feature information), documentation,
bills and technical support which is
provided to individuals without
disabilities.’’ In addition, the Second
Report and Order adopts information,
documentation, and training
requirements comparable to those in
Section 6.11 of the Commission’s rules
for entities covered by both Section 204
and Section 205 of the CVAA. The
Second Report and Order also adopts
consumer notification requirements for
equipment manufacturers of digital
apparatus and navigation devices that
will require manufacturers to publicize
the availability of accessible devices on
manufacturer Web sites that must be
accessible to those with disabilities. The
Second Report and Order requires
MVPDs, as well as manufacturers, to
ensure that the contact office or person
listed on their Web site is able to answer
both general and specific questions
about the availability of accessible
equipment, including, if necessary,
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providing information to consumers or
directing consumers to a place where
they can locate information about how
to activate and use accessibility features.
The following rule sections and other
requirements contain new and revised
information collection requirements for
which the Commission is seeking
approval from the Office of
Management and Budget (OMB):
(1) Usability requirements for
manufacturers of digital apparatus.
The Second Report and Order adopts
usability requirements for digital
apparatus covered by 47 CFR 79.107. A
digital apparatus manufacturer must
make functions that are used for the
reception, play back, or display of video
programming, as well as on-screen text
menus or other visual indicators used to
access these functions, usable to
individuals who are blind or visually
impaired. Pursuant to 47 CFR
79.107(a)(5), the term ‘‘usable’’ means
that individuals with disabilities have
access to information and
documentation on the full
functionalities of digital apparatus,
including instructions, product
information (including accessible
feature information), documentation,
bills, and technical support which are
provided to individuals without
disabilities.
(2) Information, documentation, and
training requirements for manufacturers
of digital apparatus.
Pursuant to 47 CFR 79.107(d),
manufacturers of digital apparatus must
ensure access to information and
documentation provided to customers,
including user guides, bills, installation
guides for end-user installable devices,
and product support communications,
regarding both the product in general
and the accessibility features of the
product. Manufacturers of digital
apparatus must include the contact
method for obtaining this information
and documentation in general product
information. Manufacturers should take
such other steps as necessary including
providing a description of the
accessibility and compatibility features
of the product and end-user product
documentation upon request in
alternate formats or alternate modes at
no additional charge; and ensuring
usable customer support and technical
support in the call centers and service
centers which support their products at
no additional charge. In developing
training programs, manufacturers of
digital apparatus must consider the
following topics: (i) Accessibility
requirements of individuals with
disabilities; (ii) means of
communicating with individuals with
disabilities; (iii) commonly used
PO 00000
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Sfmt 4703
22267
adaptive technology used with the
manufacturer’s products; (iv) designing
for accessibility; and (v) solutions for
accessibility and compatibility.
(3) Information, documentation, and
training requirements for covered
MVPDs and manufacturers of navigation
devices.
Pursuant to 47 CFR 79.108(f), covered
MVPDs and manufacturers of navigation
devices must ensure access to
information and documentation
provided to customers, including user
guides, bills, installation guides for enduser installable devices, and product
support communications, regarding
both the product in general and the
accessibility features of the product.
MVPDs and manufacturers of navigation
devices must include the contact
method for obtaining this information
and documentation in general product
information. MVPDs and manufacturers
should take such other steps as
necessary including providing a
description of the accessibility and
compatibility features of the product
and end-user product documentation
upon request in alternate formats or
alternate modes at no additional charge;
and ensuring usable customer support
and technical support in the call centers
and service centers which support their
products at no additional charge. In
developing training programs, MVPDs
and manufacturers of navigation devices
must consider the following topics: (i)
Accessibility requirements of
individuals with disabilities; (ii) means
of communicating with individuals with
disabilities; (iii) commonly used
adaptive technology used with the
manufacturer’s products; (iv) designing
for accessibility; and (v) solutions for
accessibility and compatibility. If a
consumer with a disability requests an
accessible navigation device, this also
constitutes a request for a description of
the accessibility features of the device
and end-user product documentation in
accessible formats.
(4) Notifications by covered
manufacturers regarding the availability
of accessible digital apparatus. Pursuant
to 47 CFR 79.107(e), manufacturers of
digital apparatus must provide notice on
their official Web sites about the
availability of accessible devices.
Manufacturers must prominently
display information about accessible
devices and solutions on their Web sites
in a way that makes such information
available to all consumers and in a
format that is accessible to people with
disabilities. The notice for digital
apparatus must publicize the
availability of accessible devices and the
specific person, office or entity who can
answer consumer questions about
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Federal Register / Vol. 81, No. 73 / Friday, April 15, 2016 / Notices
which products contain the required
accessibility features. The contact office
or person listed on the Web site must be
able to answer both general and specific
questions about the availability of
accessible equipment, including, if
necessary, providing information to
consumers or directing consumers to a
place where they can locate information
about how to activate and use
accessibility features.
(5) Notifications by covered
manufacturers regarding the availability
of accessible navigation devices.
Pursuant to 47 CFR 79.108(d)(2),
manufacturers of navigation devices
must provide notice on their official
Web sites about the availability of
accessible devices. Manufacturers must
prominently display information about
accessible devices and solutions on
their Web sites in a way that makes such
information available to all consumers
and in a format that is accessible to
people with disabilities. The notice for
navigation devices must publicize the
availability of accessible devices and
separate solutions and explain the
means for making requests for accessible
equipment and the specific person,
office, or entity to whom such requests
are to be made. The contact office or
person listed on the Web site must be
able to answer both general and specific
questions about the availability of
accessible equipment, including, if
necessary, providing information to
consumers or directing consumers to a
place where they can locate information
about how to activate and use
accessibility features.
Federal Communications Commission.
Marlene H. Dortch,
Secretary, Office of the Secretary.
[FR Doc. 2016–08675 Filed 4–14–16; 8:45 am]
BILLING CODE 6712–01–P
FEDERAL COMMUNICATIONS
COMMISSION
[OMB 3060–1181]
Information Collection Being Reviewed
by the Federal Communications
Commission Under Delegated
Authority
Federal Communications
Commission.
ACTION: Notice and request for
comments.
asabaliauskas on DSK3SPTVN1PROD with NOTICES
AGENCY:
As part of its continuing effort
to reduce paperwork burdens, and as
required by the Paperwork Reduction
Act (PRA) of 1995 (44 U.S.C. 3501–
3520), the Federal Communications
Commission (FCC or Commission)
SUMMARY:
VerDate Sep<11>2014
17:27 Apr 14, 2016
Jkt 238001
invites the general public and other
Federal agencies to take this
opportunity to comment on the
following information collections.
Comments are requested concerning:
Whether the proposed collection of
information is necessary for the proper
performance of the functions of the
Commission, including whether the
information shall have practical utility;
the accuracy of the Commission’s
burden estimate; ways to enhance the
quality, utility, and clarity of the
information collected; ways to minimize
the burden of the collection of
information on the respondents,
including the use of automated
collection techniques or other forms of
information technology; and ways to
further reduce the information
collection burden on small business
concerns with fewer than 25 employees.
The FCC may not conduct or sponsor
a collection of information unless it
displays a currently valid OMB control
number. No person shall be subject to
any penalty for failing to comply with
a collection of information subject to the
PRA that does not display a valid OMB
control number.
DATES: Written PRA comments should
be submitted on or before June 14, 2016.
If you anticipate that you will be
submitting comments, but find it
difficult to do so within the period of
time allowed by this notice, you should
advise the contact listed below as soon
as possible.
ADDRESSES: Direct all PRA comments to
Nicole Ongele, FCC, via email to PRA@
fcc.gov and to Nicole.Ongele@fcc.gov.
FOR FURTHER INFORMATION CONTACT: For
additional information about the
information collection, contact Nicole
Ongele at (202) 418–2991.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 3060–1181.
Title: Study Area Boundary Data
Reporting in Esri Shapefile Format, DA
12–1777 and DA 13–282.
Form Number: N/A.
Type of Review: Extension of a
currently approved collection.
Respondents: Business or other forprofit entities and state, local or tribal
government.
Number of Respondents: 747
respondents; 757 responses.
Estimated Time per Response: 26
hours for submitting updates; less than
1 hour for recertification.
Frequency of Response: On occasion
and biennially reporting requirements.
Obligation to Respond: Mandatory.
Statutory authority for this information
collection is contained in 47 U.S.C.
254(b) of the Communications Act of
1934, as amended.
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Frm 00061
Fmt 4703
Sfmt 4703
Total Annual Burden: 171 hours.
Total Annual Cost: $3,977.
Privacy Impact Assessment: No
impact(s).
Nature and Extent of Confidentiality:
No questions of a confidential nature are
asked.
Needs and Uses: The Commission
uses the study area boundary data
collected for this information collection
to implement certain universal service
reforms. The Universal Service Fund
supports the deployment of voice and
broadband-capable infrastructure in
rural, high cost areas. High-cost support
is granted to a carrier based on the
characteristics of its ‘‘study area,’’ the
geographic area served by an incumbent
local exchange carrier within a state.
Therefore, complete and accurate study
area boundary data are essential for
calculating a carrier’s costs and
expenses, which in turn determine the
amount of support that carrier can
receive to serve high-cost areas. Initial
study area boundaries were submitted
in 2013. These maps were submitted via
a secure Internet-browser web interface
developed and maintained by the
Commission. If a study area boundary
changes, filers are required to submit,
via this interface, revised boundary data
incorporating such changes by March 15
of the year following the change. In
addition, all filers are required to
recertify their study area boundaries
every two years.
Federal Communications Commission.
Marlene H. Dortch,
Secretary.
[FR Doc. 2016–08673 Filed 4–14–16; 8:45 am]
BILLING CODE 6712–01–P
FEDERAL HOUSING FINANCE
AGENCY
[No. 2016–N–04]
Privacy Act of 1974; Systems of
Records
Federal Housing Finance
Agency.
ACTION: Notice of revision to an existing
Privacy Act system of records.
AGENCY:
In accordance with the
requirements of the Privacy Act of 1974,
as amended, 5 U.S.C. 552a (Privacy
Act), the Federal Housing Finance
Agency (FHFA) gives notice of a
revision to an existing Privacy Act
system of records.
The existing system is Emergency
Notification System (FHFA–14) and is
being revised in its entirety. The system
is being revised to add additional
information that is being collected; to
SUMMARY:
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]]>Agencies
[Federal Register Volume 81, Number 73 (Friday, April 15, 2016)]
[Notices]
[Pages 22266-22268]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-08675]
-----------------------------------------------------------------------
FEDERAL COMMUNICATIONS COMMISSION
[OMB 3060-1203]
Information Collection Being Reviewed by the Federal
Communications Commission
AGENCY: Federal Communications Commission.
ACTION: Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: The Federal Communications Commission (FCC), as part of its
continuing effort to reduce paperwork burdens, invites the general
public and other Federal agencies to take this opportunity to comment
on the following information collection, as required by the Paperwork
Reduction Act (PRA) of 1995. Comments are requested concerning (a)
whether the proposed collection of information is necessary for the
proper performance of the functions of the Commission, including
whether the information shall have practical utility; (b) the accuracy
of the Commission's burden estimate; (c) ways to enhance the quality,
utility, and clarity of the information collected; (d) ways to minimize
the burden of the collection of information on the respondents,
including the use of automated collection techniques or other forms of
information technology; and (e) ways to further reduce the information
collection burden on small business concerns with fewer than 25
employees.
The FCC may not conduct or sponsor a collection of information
unless it displays a currently valid control number. No person shall be
subject to any penalty for failing to comply with a collection of
information subject to the PRA that does not display a valid Office of
Management and Budget (OMB) control number.
DATES: Written PRA comments should be submitted on or before June 14,
2016. If you anticipate that you will be submitting comments, but find
it difficult to do so within the period of time allowed by this notice,
you should advise the contact listed below as soon as possible.
ADDRESSES: Direct all PRA comments to the Federal Communications
Commission via email to PRA@fcc.gov and Cathy.Williams@fcc.gov.
FOR FURTHER INFORMATION CONTACT: For additional information about the
information collection, contact Cathy Williams at (202) 418-2918.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 3060-1203.
Title: Section 79.107--User Interfaces Provided by Digital
Apparatus; Section 79.108--Video Programming Guides and Menus Provided
by Navigation Devices; Section 79.110--Complaint Procedures for User
Interfaces, Menus and Guides, and Activating Accessibility Features on
Digital Apparatus and Navigation Devices.
Form Number: N/A.
Type of Review: Revision of a currently approved collection.
Respondents: Business or other for-profit entities; individuals or
households; not-for-profit institutions; and state, local, or tribal
Governments.
Number of Respondents and Responses: 4,245 respondents; 517,052
responses.
Estimated Time per Response: 0.0167 hours to 10 hours.
Frequency of Response: On occasion reporting requirement; Third
party disclosure requirement; Recordkeeping requirement.
Obligation to Respond: Voluntary. The statutory authority for this
information collection is contained in the Twenty-First Century
Communications and Video Accessibility Act of 2010, Public Law 111-260,
124 Stat. 2751, and Sections 4(i), 4(j), 303(r), 303(u), 303(aa),
303(bb), and 716(g) of the Communications Act of 1934, as amended, 47
U.S.C. 154(i), 154(j), 303(r), 303(u), 303(aa), 303(bb), and 617(g).
Total Annual Burden: 24,153 hours.
Total Annual Cost: $70,500.
Nature and Extent of Confidentiality: Confidentiality is an issue
to the extent that individuals and households provide personally
identifiable information, which is covered under the FCC's updated
system of records notice (SORN), FCC/CGB-1, ``Informal Complaints and
Inquiries,'' which became effective on January 25, 2010. The Commission
believes that it provides sufficient safeguards to protect
[[Page 22267]]
the privacy of individuals who file complaints under 47 CFR 79.110.
Privacy Impact Assessment: The Privacy Impact Assessment (PIA) for
Informal Complaints and Inquiries was completed on June 28, 2007. It
may be reviewed at https://www.fcc.gov/omd/privacyact/Privacy-Impact-Assessment.html. The Commission is in the process of updating the PIA
to incorporate various revisions to it as a result of revisions to the
SORN.
Needs and Uses: On November 20, 2015, in document FCC 15-156, the
Commission released a Second Report and Order, Order on
Reconsideration, and Further Notice of Proposed Rulemaking, MB Docket
No. 12-108, FCC 15-156, adopting additional rules implementing Sections
204 and 205 of the Twenty-First Century Communications and Video
Accessibility Act of 2010 (CVAA) related to accessible user interfaces
and video programming guides and menus. These rules are codified at 47
CFR 79.107 and 79.108. First, the Second Report and Order implements
Section 204's requirement that both the ``appropriate built-in
apparatus functions'' and the ``on-screen text menus or other visual
indicators built in to the digital apparatus'' to access such functions
be ``usable by individuals who are blind or visually impaired'' by
relying on the existing definition of ``usable'' in Section 6.3(l) of
the Commission's rules. The 6.3(l) definition of ``usable'' requires
that ``individuals with disabilities have access to the full
functionality and documentation for the product, including
instructions, product information (including accessible feature
information), documentation, bills and technical support which is
provided to individuals without disabilities.'' In addition, the Second
Report and Order adopts information, documentation, and training
requirements comparable to those in Section 6.11 of the Commission's
rules for entities covered by both Section 204 and Section 205 of the
CVAA. The Second Report and Order also adopts consumer notification
requirements for equipment manufacturers of digital apparatus and
navigation devices that will require manufacturers to publicize the
availability of accessible devices on manufacturer Web sites that must
be accessible to those with disabilities. The Second Report and Order
requires MVPDs, as well as manufacturers, to ensure that the contact
office or person listed on their Web site is able to answer both
general and specific questions about the availability of accessible
equipment, including, if necessary, providing information to consumers
or directing consumers to a place where they can locate information
about how to activate and use accessibility features.
The following rule sections and other requirements contain new and
revised information collection requirements for which the Commission is
seeking approval from the Office of Management and Budget (OMB):
(1) Usability requirements for manufacturers of digital apparatus.
The Second Report and Order adopts usability requirements for
digital apparatus covered by 47 CFR 79.107. A digital apparatus
manufacturer must make functions that are used for the reception, play
back, or display of video programming, as well as on-screen text menus
or other visual indicators used to access these functions, usable to
individuals who are blind or visually impaired. Pursuant to 47 CFR
79.107(a)(5), the term ``usable'' means that individuals with
disabilities have access to information and documentation on the full
functionalities of digital apparatus, including instructions, product
information (including accessible feature information), documentation,
bills, and technical support which are provided to individuals without
disabilities.
(2) Information, documentation, and training requirements for
manufacturers of digital apparatus.
Pursuant to 47 CFR 79.107(d), manufacturers of digital apparatus
must ensure access to information and documentation provided to
customers, including user guides, bills, installation guides for end-
user installable devices, and product support communications, regarding
both the product in general and the accessibility features of the
product. Manufacturers of digital apparatus must include the contact
method for obtaining this information and documentation in general
product information. Manufacturers should take such other steps as
necessary including providing a description of the accessibility and
compatibility features of the product and end-user product
documentation upon request in alternate formats or alternate modes at
no additional charge; and ensuring usable customer support and
technical support in the call centers and service centers which support
their products at no additional charge. In developing training
programs, manufacturers of digital apparatus must consider the
following topics: (i) Accessibility requirements of individuals with
disabilities; (ii) means of communicating with individuals with
disabilities; (iii) commonly used adaptive technology used with the
manufacturer's products; (iv) designing for accessibility; and (v)
solutions for accessibility and compatibility.
(3) Information, documentation, and training requirements for
covered MVPDs and manufacturers of navigation devices.
Pursuant to 47 CFR 79.108(f), covered MVPDs and manufacturers of
navigation devices must ensure access to information and documentation
provided to customers, including user guides, bills, installation
guides for end-user installable devices, and product support
communications, regarding both the product in general and the
accessibility features of the product. MVPDs and manufacturers of
navigation devices must include the contact method for obtaining this
information and documentation in general product information. MVPDs and
manufacturers should take such other steps as necessary including
providing a description of the accessibility and compatibility features
of the product and end-user product documentation upon request in
alternate formats or alternate modes at no additional charge; and
ensuring usable customer support and technical support in the call
centers and service centers which support their products at no
additional charge. In developing training programs, MVPDs and
manufacturers of navigation devices must consider the following topics:
(i) Accessibility requirements of individuals with disabilities; (ii)
means of communicating with individuals with disabilities; (iii)
commonly used adaptive technology used with the manufacturer's
products; (iv) designing for accessibility; and (v) solutions for
accessibility and compatibility. If a consumer with a disability
requests an accessible navigation device, this also constitutes a
request for a description of the accessibility features of the device
and end-user product documentation in accessible formats.
(4) Notifications by covered manufacturers regarding the
availability of accessible digital apparatus. Pursuant to 47 CFR
79.107(e), manufacturers of digital apparatus must provide notice on
their official Web sites about the availability of accessible devices.
Manufacturers must prominently display information about accessible
devices and solutions on their Web sites in a way that makes such
information available to all consumers and in a format that is
accessible to people with disabilities. The notice for digital
apparatus must publicize the availability of accessible devices and the
specific person, office or entity who can answer consumer questions
about
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which products contain the required accessibility features. The contact
office or person listed on the Web site must be able to answer both
general and specific questions about the availability of accessible
equipment, including, if necessary, providing information to consumers
or directing consumers to a place where they can locate information
about how to activate and use accessibility features.
(5) Notifications by covered manufacturers regarding the
availability of accessible navigation devices.
Pursuant to 47 CFR 79.108(d)(2), manufacturers of navigation
devices must provide notice on their official Web sites about the
availability of accessible devices. Manufacturers must prominently
display information about accessible devices and solutions on their Web
sites in a way that makes such information available to all consumers
and in a format that is accessible to people with disabilities. The
notice for navigation devices must publicize the availability of
accessible devices and separate solutions and explain the means for
making requests for accessible equipment and the specific person,
office, or entity to whom such requests are to be made. The contact
office or person listed on the Web site must be able to answer both
general and specific questions about the availability of accessible
equipment, including, if necessary, providing information to consumers
or directing consumers to a place where they can locate information
about how to activate and use accessibility features.
Federal Communications Commission.
Marlene H. Dortch,
Secretary, Office of the Secretary.
[FR Doc. 2016-08675 Filed 4-14-16; 8:45 am]
BILLING CODE 6712-01-P
