30-Day Notice of Proposed Information Collection: Information Resource Center Customer Satisfaction Survey, 16196-16197 [2016-06850]

Download as PDF asabaliauskas on DSK3SPTVN1PROD with NOTICES 16196 Federal Register / Vol. 81, No. 58 / Friday, March 25, 2016 / Notices we adjust this survey to better suit your information needs? (7) Please review the list of policy codes, financing types, funding source types, asset classes, and types of project sponsors that respondents are asked to select to categorize their project details. Would these options assist you in filtering and searching for information you would like to have? Are there any codes or options that would help you that missing? Are there any codes or options that are redundant? (8) Does the project intake survey capture the information useful to organizations working in your community? Please elaborate on what is useful or what could be done to make it more useful. (9) What are the typical information gaps that interfere with your organization’s ability to target suitable funding opportunities? How can the project intake survey be enhanced to yield relevant information for your purposes? (10) With regard to geography filters, projects in the draft database would be searchable by city, state, zip code, and census tract (where known by the respondent). Do these filters allow for geographic searches that would be useful to you? (11) How can HUD better engage foundation, philanthropic, and impact investor community? For potential respondents: (12) Please review the questions in the proposed Project Intake Survey at [link]. If you are managing a local community development project or intervention, would you be willing and able to respond to the survey questions and to make your responses public for purposes of potentially connecting you to federal and private partners and/or peers that could facilitate your work? If not, why not? (13) Do you perceive the benefits of responding to the CDM Survey as adequate and sufficiently motivating for you to respond? If not, what additional benefits would motivate you to respond? (14) With regard to your and your partners’ community revitalization efforts, please explain what particular types of information, peer exchange, introductions or other non-competitive assistance would be helpful to you as you move your work forward? (15) With regard to geography filters, projects in the draft database would be searchable by city, state, zip code, and census tract (where known by the respondent). Do these filters allow for geographic searches that would be useful to you? VerDate Sep<11>2014 18:30 Mar 24, 2016 Jkt 238001 C. Surveys of Recipients and Providers of HUD Technical Assistance and Training (Available Upon Request) The goal of HUD’s technical assistance and training is to help customers navigate challenges associated with HUD funding and programs and points them in the right direction to best serve their communities. HUD provides TA and training across its portfolio of programs, including public housing, Native American housing, community development, rental housing, and fair housing. HUD does not currently have a mechanism to systematically solicit TA or training recipient feedback. The goal of the proposed survey(s) are to systematically collect information across TA and training engagements to learn how effectively they achieved the desired outcomes identified at the start of the engagement. From the information collected, HUD will be able to understand which types of TA and training are preferred by recipients and which seem to be most effective in achieving specific outcomes, and hold TA providers accountable for the quality of TA and training provided. It will provide information that will help HUD continuously improve the way it provides TA and training. HUD is particularly interested in comments that address the following questions: For survey of recipients and providers of HUD technical assistance: (16) Is an online survey sent after the TA engagement a practical way to capture feedback about the TA? (17) Is a rating system (e.g. rank the TA on a scale of 1–4) an appropriate way to assess customer satisfaction with the TA? (18) What type(s) of survey question(s) would best measure customer satisfaction with the quality of TA provided? (19) What other methods besides a survey could be employed to assess the quality of TA provided? For survey of HUD training participants: (20) How can HUD most accurately measure customer satisfaction and outcomes of training? (21) Should the survey of online or virtual training participants be different from the survey for in-person training participants? (22) Are there any other questions that the survey should ask of HUD training recipients to measure the effectiveness of HUD training? HUD encourages interested parties to submit comment in response to these questions. Comments submitted in PO 00000 Frm 00070 Fmt 4703 Sfmt 4703 response to this notice will be summarized and/or included in the request for Office of Management and Budget approval of the information collection request; they will also become a matter of public record. B. Solicitation of Public Comment This notice is soliciting comments from members of the public and affected parties concerning the collection of information described in Section A on the following: (1) Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) The accuracy of the agency’s estimate of the burden of the proposed collection of information; (3) Ways to enhance the quality, utility, and clarity of the information to be collected; and (4) Ways to minimize the burden of the collection of information on those who are to respond; including through the use of appropriate automated collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. HUD encourages interested parties to submit comment in response to these questions. Authority: Section 3507 of the Paperwork Reduction Act of 1995, 44 U.S.C. Chapter 35. Dated: March 21, 2016. Harriet Tregoning, Principal Deputy Assistant Secretary for Community Planning and Development. [FR Doc. 2016–06849 Filed 3–24–16; 8:45 am] BILLING CODE 4210–67–P DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT [Docket No. FR–5909–N–19] 30-Day Notice of Proposed Information Collection: Information Resource Center Customer Satisfaction Survey Office of the Chief Information Officer, HUD. ACTION: Notice. AGENCY: HUD has submitted the proposed information collection requirement described below to the Office of Management and Budget (OMB) for review, in accordance with the Paperwork Reduction Act. The purpose of this notice is to allow for an additional 30 days of public comment. DATES: Comments Due Date: April 25, 2016. ADDRESSES: Interested persons are invited to submit comments regarding SUMMARY: E:\FR\FM\25MRN1.SGM 25MRN1 Federal Register / Vol. 81, No. 58 / Friday, March 25, 2016 / Notices this proposal. Comments should refer to the proposal by name and/or OMB Control Number and should be sent to: HUD Desk Officer, Office of Management and Budget, New Executive Office Building, Washington, DC 20503; fax: 202–395–5806. Email: OIRA_Submission@omb.eop.gov FOR FURTHER INFORMATION CONTACT: Colette Pollard, Reports Management Officer, QMAC, Department of Housing and Urban Development, 451 7th Street SW., Washington, DC 20410; email Colette Pollard at Colette.Pollard@ hud.gov or telephone 202–402–3400. This is not a toll-free number. Persons with hearing or speech impairments may access this number through TTY by calling the toll-free Federal Relay Service at (800) 877–8339. Copies of available documents submitted to OMB may be obtained from Ms. Pollard. SUPPLEMENTARY INFORMATION: This notice informs the public that HUD is seeking approval from OMB for the information collection described in Section A. The Federal Register notice that solicited public comment on the information collection for a period of 60 days was published on December 7, 2015 at 80 FR 76029. asabaliauskas on DSK3SPTVN1PROD with NOTICES A. Overview of Information Collection Title of Information Collection: Information Resource Center Customer Satisfaction Survey. OMB Approval Number: 2577–New. Type of Request: New Collection. Form Number: None. Description of the need for the information and proposed use: The information will be used by Public and Indian Housing to rate the customer satisfaction of the users of the Information Resource Center (IRC). Collection of this information is needed to ensure that the customers using the IRC are receiving the correct and useful information that addresses their concerns when they call in for information. The Information Resource Center provides technical assistance, primarily in the form of general information, to provide access to resources of federal, public, Indian and assisted housing programs of the Department of Housing and Urban Development. This service is provided through a multi-channel contact center with inquires received and responded to via phone, email, mail and fax. Respondents: Individuals or households, State, Tribal or local governments. Estimated Number of Respondents: 10,800. VerDate Sep<11>2014 18:30 Mar 24, 2016 Jkt 238001 Estimated Number of Responses: 10,800. Frequency of Response: 1. Average Hours per Response: 1 minute. Total Estimated Burdens: 10,800. B. Solicitation of Public Comment This notice is soliciting comments from members of the public and affected parties concerning the collection of information described in Section A on the following: (1) Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) The accuracy of the agency’s estimate of the burden of the proposed collection of information; (3) Ways to enhance the quality, utility, and clarity of the information to be collected; and (4) Ways to minimize the burden of the collection of information on those who are to respond; including through the use of appropriate automated collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. HUD encourages interested parties to submit comment in response to these questions. Authority: Section 3507 of the Paperwork Reduction Act of 1995, 44 U.S.C. Chapter 35. Dated: March 22, 2016. Colette Pollard, Department Reports Management Officer, Office of the Chief Information Officer. 16197 We must receive comments or requests for documents on or before April 25, 2016. ADDRESSES: Submitting Comments: You may submit comments by one of the following methods: • Federal eRulemaking Portal: http:// www.regulations.gov. Follow the instructions for submitting comments on Docket No. FWS–HQ–IA–2016–0053. • U.S. mail or hand-delivery: Public Comments Processing, Attn: Docket No. FWS–HQ–IA–2016–0053; U.S. Fish and Wildlife Service Headquarters, MS: BPHC; 5275 Leesburg Pike, Falls Church, VA 22041–3803. When submitting comments, please indicate the name of the applicant and the PRT# you are commenting on. We will post all comments on http:// www.regulations.gov. This generally means that we will post any personal information you provide us (see the Public Comments section below for more information). Viewing Comments: Comments and materials we receive will be available for public inspection on http://www.regulations.gov, or by appointment, between 8 a.m. and 4 p.m., Monday through Friday, except Federal holidays, at the U.S. Fish and Wildlife Service, Division of Management Authority, 5275 Leesburg Pike, Falls Church, VA 22041–3803; telephone 703–358–2095. FOR FURTHER INFORMATION CONTACT: Brenda Tapia, (703) 358–2104 (telephone); (703) 358–2281 (fax); DMAFR@fws.gov (email). SUPPLEMENTARY INFORMATION: DATES: [FR Doc. 2016–06850 Filed 3–24–16; 8:45 am] I. Public Comment Procedures BILLING CODE 4210–67–P A. How do I request copies of applications or comment on submitted applications? Send your request for copies of applications or comments and materials concerning any of the applications to the contact listed under ADDRESSES. Please include the Federal Register notice publication date, the PRTnumber, and the name of the applicant in your request or submission. We will not consider requests or comments sent to an email or address not listed under ADDRESSES. If you provide an email address in your request for copies of applications, we will attempt to respond to your request electronically. Please make your requests or comments as specific as possible. Please confine your comments to issues for which we seek comments in this notice, and explain the basis for your comments. Include sufficient information with your comments to allow us to authenticate any scientific or commercial data you include. DEPARTMENT OF THE INTERIOR Fish and Wildlife Service [Docket No. FWS–HQ–IA–2016– 0053][FXIA16710900000–156–FF09A30000] Endangered Species; Receipt of Applications for Permit Fish and Wildlife Service, Interior. ACTION: Notice of receipt of applications for permit. AGENCY: We, the U.S. Fish and Wildlife Service, invite the public to comment on the following applications to conduct certain activities with endangered species. With some exceptions, the Endangered Species Act (ESA) prohibits activities with listed species unless Federal authorization is acquired that allows such activities. SUMMARY: PO 00000 Frm 00071 Fmt 4703 Sfmt 4703 E:\FR\FM\25MRN1.SGM 25MRN1

Agencies

[Federal Register Volume 81, Number 58 (Friday, March 25, 2016)]
[Notices]
[Pages 16196-16197]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-06850]


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DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

[Docket No. FR-5909-N-19]


30-Day Notice of Proposed Information Collection: Information 
Resource Center Customer Satisfaction Survey

AGENCY: Office of the Chief Information Officer, HUD.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: HUD has submitted the proposed information collection 
requirement described below to the Office of Management and Budget 
(OMB) for review, in accordance with the Paperwork Reduction Act. The 
purpose of this notice is to allow for an additional 30 days of public 
comment.

DATES: Comments Due Date: April 25, 2016.

ADDRESSES: Interested persons are invited to submit comments regarding

[[Page 16197]]

this proposal. Comments should refer to the proposal by name and/or OMB 
Control Number and should be sent to: HUD Desk Officer, Office of 
Management and Budget, New Executive Office Building, Washington, DC 
20503; fax: 202-395-5806. Email: OIRA_Submission@omb.eop.gov

FOR FURTHER INFORMATION CONTACT: Colette Pollard, Reports Management 
Officer, QMAC, Department of Housing and Urban Development, 451 7th 
Street SW., Washington, DC 20410; email Colette Pollard at 
Colette.Pollard@hud.gov or telephone 202-402-3400. This is not a toll-
free number. Persons with hearing or speech impairments may access this 
number through TTY by calling the toll-free Federal Relay Service at 
(800) 877-8339.
    Copies of available documents submitted to OMB may be obtained from 
Ms. Pollard.

SUPPLEMENTARY INFORMATION: This notice informs the public that HUD is 
seeking approval from OMB for the information collection described in 
Section A.
    The Federal Register notice that solicited public comment on the 
information collection for a period of 60 days was published on 
December 7, 2015 at 80 FR 76029.

A. Overview of Information Collection

    Title of Information Collection: Information Resource Center 
Customer Satisfaction Survey.
    OMB Approval Number: 2577-New.
    Type of Request: New Collection.
    Form Number: None.
    Description of the need for the information and proposed use: The 
information will be used by Public and Indian Housing to rate the 
customer satisfaction of the users of the Information Resource Center 
(IRC). Collection of this information is needed to ensure that the 
customers using the IRC are receiving the correct and useful 
information that addresses their concerns when they call in for 
information. The Information Resource Center provides technical 
assistance, primarily in the form of general information, to provide 
access to resources of federal, public, Indian and assisted housing 
programs of the Department of Housing and Urban Development. This 
service is provided through a multi-channel contact center with 
inquires received and responded to via phone, email, mail and fax.
    Respondents: Individuals or households, State, Tribal or local 
governments.
    Estimated Number of Respondents: 10,800.
    Estimated Number of Responses: 10,800.
    Frequency of Response: 1.
    Average Hours per Response: 1 minute.
    Total Estimated Burdens: 10,800.

B. Solicitation of Public Comment

    This notice is soliciting comments from members of the public and 
affected parties concerning the collection of information described in 
Section A on the following:
    (1) Whether the proposed collection of information is necessary for 
the proper performance of the functions of the agency, including 
whether the information will have practical utility;
    (2) The accuracy of the agency's estimate of the burden of the 
proposed collection of information;
    (3) Ways to enhance the quality, utility, and clarity of the 
information to be collected; and
    (4) Ways to minimize the burden of the collection of information on 
those who are to respond; including through the use of appropriate 
automated collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.
    HUD encourages interested parties to submit comment in response to 
these questions.

    Authority:  Section 3507 of the Paperwork Reduction Act of 1995, 
44 U.S.C. Chapter 35.

    Dated: March 22, 2016.
Colette Pollard,
Department Reports Management Officer, Office of the Chief Information 
Officer.
[FR Doc. 2016-06850 Filed 3-24-16; 8:45 am]
BILLING CODE 4210-67-P