30-Day Notice of Proposed Information Collection: Generic Customer Satisfaction Surveys, 10649-10650 [2016-04398]

Download as PDF Federal Register / Vol. 81, No. 40 / Tuesday, March 1, 2016 / Notices Authority: Section 3507 of the Paperwork Reduction Act of 1995, 44 U.S.C. Chapter 35. Dated: February 23, 2016. Merrie Nichols-Dixon, Deputy Director, Office of Policy, Programs and Legislative Initiatives. [FR Doc. 2016–04498 Filed 2–29–16; 8:45 am] BILLING CODE 4210–67–P DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT [Docket No. FR–5913–C–05] 60-Day Notice of Proposed Information Collection: Correction The Multifamily Project Application and Construction Prior to Initial Endorsement OMB Control Number 2502–0029 AGENCY: Office of the Assistant Secretary for Housing- Federal Housing Commissioner, HUD. ACTION: Correction; notice. This notice corrects the document HUD published at 81 FR 8215, February 18, 2016, correcting the number for: Estimated Number of Responses. HUD is seeking approval from the Office of Management and Budget (OMB) for the information collection described below. In accordance with the Paperwork Reduction Act, HUD is requesting comment from all interested parties on the proposed collection of information. The purpose of this notice is to allow for 60 days of public comment. ADDRESSES: Interested persons are invited to submit comments regarding this proposal. Comments should refer to the proposal by name and/or OMB Control Number and should be sent to: Colette Pollard, Reports Management Officer, QDAM, Department of Housing and Urban Development, 451 7th Street SW., Room 4176, Washington, DC 20410–5000; telephone 202–402–3400 asabaliauskas on DSK5VPTVN1PROD with NOTICES VerDate Sep<11>2014 20:18 Feb 29, 2016 Jkt 238001 (this is not a toll-free number) or email at Colette.Pollard@hud.gov for a copy of the proposed forms or other available information. Persons with hearing or speech impairments may access this number through TTY by calling the tollfree Federal Relay Service at (800) 877– 8339. FOR FURTHER INFORMATION CONTACT: Theodore K. Toon, Director, Office of Multifamily Production, Department of Housing and Urban Development, 451 7th Street SW., Washington, DC 20410; email Theodore.K.Toon@hud.gov or telephone 202–402–1142. This is not a toll-free number. Persons with hearing or speech impairments may access this number through TTY by calling the tollfree Federal Relay Service at (800) 877– 8339. Copies of available documents submitted to OMB may be obtained from Ms. Pollard. SUPPLEMENTARY INFORMATION: This notice informs the public that HUD is seeking approval from OMB for the information collection described in Section A. B. Solicitation of Public Comment This notice is soliciting comments from members of the public and affected parties concerning the collection of information described in Section A on the following: (1) Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) The accuracy of the agency’s estimate of the burden of the proposed collection of information; (3) Ways to enhance the quality, utility, and clarity of the information to be collected; and (4) Ways to minimize the burden of the collection of information on those who are to respond; including through the use of appropriate automated collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. HUD encourages interested parties to submit comment in response to these questions. A. Overview of Information Collection the agency, including whether the information will have practical utility; (2) The accuracy of the agency’s estimate of the burden of the proposed collection of information; (3) Ways to enhance the quality, utility, and clarity of the information to be collected; and (4) Ways to minimize the burden of the collection of information on those who are to respond; including through the use of appropriate automated collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. HUD encourages interested parties to submit comment in response to these questions. SUMMARY: 10649 C. Authority Section 3507 of the Paperwork Reduction Act of 1995, 44 U.S.C. Chapter 35. Title of Information Collection: Multifamily Project Application and Construction Prior to Initial Endorsement. OMB Approval Number: 2502–0029. Type of Request: Revision. Form Number: HUD–92013, HUD– 92013 Supp, HUD–92013–A, HUD– 92013–B, HUD–92013–C, HUD–92013– D, HUD–92013–E, HUD–92264, HUD– 92264–A, HUD–92273, HUD–92274, HUD–92326, HUD–92329, HUD–92331, HUD–92485, HUD–92415, HUD–92447, HUD–92452, HUD–92010, HUD–91708, HUD–2880, HUD–92466–R1, R2, R3, R4, HUD–92466 R5, HUD–92408, HUD– 92466M, FM–1006, HUD–95379 and HUD–2 Description of the need for the information and proposed use: The Multifamily Project Applications and Construction Prior to Initial Endorsement is being revised to include two (2) supplemental forms that outline requirements of owners that elect to benefit from the simplified rate categories. These forms will be used during the processing of an application for a FHA insured mortgage to determine the appropriate mortgage insurance premium. Respondents (i.e. affected public): 1,002. Estimated Number of Respondents: 1,002. Estimated Number of Responses: 229. Frequency of Response: 1. Average Hours per Response: 34,112. Total Estimated Burden: 351,182. PO 00000 Frm 00085 Fmt 4703 Sfmt 4703 Date: February 23, 2016. Charles, Senior Policy Advisory for Housing. [FR Doc. 2016–04499 Filed 2–29–16; 8:45 am] BILLING CODE 4210–67–P DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT [Docket No. FR–5909–N–10] 30-Day Notice of Proposed Information Collection: Generic Customer Satisfaction Surveys Office of the Chief Information Officer, HUD. ACTION: Notice. AGENCY: HUD has submitted the proposed information collection requirement described below to the Office of Management and Budget (OMB) for review, in accordance with the Paperwork Reduction Act. The purpose of this notice is to allow for an additional 30 days of public comment. DATES: Comments Due Date: March 31, 2016. ADDRESSES: Interested persons are invited to submit comments regarding this proposal. Comments should refer to the proposal by name and/or OMB Control Number and should be sent to: HUD Desk Officer, Office of Management and Budget, New SUMMARY: E:\FR\FM\01MRN1.SGM 01MRN1 10650 Federal Register / Vol. 81, No. 40 / Tuesday, March 1, 2016 / Notices asabaliauskas on DSK5VPTVN1PROD with NOTICES Executive Office Building, Washington, DC 20503; fax: 202–395–5806. Email: OIRA_Submission@omb.eop.gov. FOR FURTHER INFORMATION CONTACT: Colette Pollard, Reports Management Officer, QMAC, Department of Housing and Urban Development, 451 7th Street SW., Washington, DC 20410; email Colette Pollard at Colette.Pollard@ hud.gov or telephone 202–402–3400. This is not a toll-free number. Persons with hearing or speech impairments may access this number through TTY by calling the toll-free Federal Relay Service at (800) 877–8339. Copies of available documents submitted to OMB may be obtained from Ms. Pollard. SUPPLEMENTARY INFORMATION: This notice informs the public that HUD is seeking approval from OMB for the information collection described in Section A. The Federal Register notice that solicited public comment on the information collection for a period of 60 days was published on December 21, 2015 at 80 FR 79352. A. Overview of Information Collection Title of Information Collection: Generic Customer Satisfaction Surveys. OMB Approval Number: 2535–0116. Type of Request: Extension of currently approved collection. Form Number: None. Description of the need for the information and proposed use: Executive Order 12862, ‘‘Setting Customer Service Standards’’ requires that Federal agencies provide the highest quality service to our customers by identifying them and determining what they think about our services. The surveys covered in the request for a generic clearance will provide HUD a means to gather this data directly from our customers. HUD will conduct various customer satisfaction surveys to gather feedback and data directly from our customers to determine the kind and quality of services and products they want and expect to receive. OMB Control Number, if applicable: 2535–0116. Estimation of the total number of hours needed to prepare the information collection including number of respondents, frequency of response, and hours of response: The number of burden hours is 13,229. The number of respondents is 117,248, the number of responses is 117,248, the frequency of response is on occasion, and the burden hour per response is .80. B. Solicitation of Public Comment This notice is soliciting comments from members of the public and affected VerDate Sep<11>2014 20:18 Feb 29, 2016 Jkt 238001 parties concerning the collection of information described in Section A on the following: (1) Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) The accuracy of the agency’s estimate of the burden of the proposed collection of information; (3) Ways to enhance the quality, utility, and clarity of the information to be collected; and (4) Ways to minimize the burden of the collection of information on those who are to respond; including through the use of appropriate automated collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. HUD encourages interested parties to submit comment in response to these questions. Authority: Section 3507 of the Paperwork Reduction Act of 1995, 44 U.S.C. Chapter 35. Dated: February 23, 2016. Colette Pollard, Department Reports Management Officer, Office of the Chief Information Officer. [FR Doc. 2016–04398 Filed 2–29–16; 8:45 am] BILLING CODE 4210–67–P DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT [Docket No. FR–5909–N–11] 30-Day Notice of Proposed Information Collection: Public Housing Mortgage Program and Section 30 Office of the Chief Information Officer, HUD. ACTION: Notice. AGENCY: HUD has submitted the proposed information collection requirement described below to the Office of Management and Budget (OMB) for review, in accordance with the Paperwork Reduction Act. The purpose of this notice is to allow for an additional 30 days of public comment. DATES: Comments Due Date: March 31, 2016. ADDRESSES: Interested persons are invited to submit comments regarding this proposal. Comments should refer to the proposal by name and/or OMB Control Number and should be sent to: HUD Desk Officer, Office of Management and Budget, New Executive Office Building, Washington, DC 20503; fax: 202–395–5806. Email: OIRA_Submission@omb.eop.gov. FOR FURTHER INFORMATION CONTACT: Colette Pollard, Reports Management SUMMARY: PO 00000 Frm 00086 Fmt 4703 Sfmt 4703 Officer, QMAC, Department of Housing and Urban Development, 451 7th Street SW., Washington, DC 20410; email Colette Pollard at Colette.Pollard@ hud.gov or telephone 202–402–3400. This is not a toll-free number. Persons with hearing or speech impairments may access this number through TTY by calling the toll-free Federal Relay Service at (800) 877–8339. Copies of available documents submitted to OMB may be obtained from Ms. Pollard. This notice informs the public that HUD is seeking approval from OMB for the information collection described in Section A. The Federal Register notice that solicited public comment on the information collection for a period of 60 days was published on December 28, 2015 at 80 FR 80791. SUPPLEMENTARY INFORMATION: A. Overview of Information Collection Title of Information Collection: Public Housing Mortgage Program and Section 30. OMB Approval Number: 2577–0265. Type of Request: Extension of currently approved collection. Form Number: None. Because federal regulations have not been adopted for this program, no specific forms are required. Description of the Need for the Information and Proposed Use: Section 516 of the Quality Housing and Work Responsibility Act of 1998 (QHWRA) (Pub. L. 105–276, October 21, 1998) added Section 30, Public Housing Mortgages and Security Interest, to the United States Housing Act of 1937 (1937 Act) (42 U.S.C. 1437z–2). Section 30 authorizes the Secretary of the Department of Housing and Urban Development (HUD) to approve a Housing Authority’s (HA) request to mortgage public housing real property or grant a security interest in other tangible forms of personal property if the proceeds of the loan resulting from the mortgage or security interest are used for low-income housing uses. Public Housing Agencies (PHAs) must provide information to HUD for approval to allow PHAs to grant a mortgage in public housing real estate or a security interest in some tangible form of personal property owned by the PHA for the purposes of securing loans or other financing for modernization or development of low-income housing. Respondents (i.e. affected public): Members of Affected Public: State, Local or Local Government and Non-profit organization. E:\FR\FM\01MRN1.SGM 01MRN1

Agencies

[Federal Register Volume 81, Number 40 (Tuesday, March 1, 2016)]
[Notices]
[Pages 10649-10650]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-04398]


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DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

[Docket No. FR-5909-N-10]


30-Day Notice of Proposed Information Collection: Generic 
Customer Satisfaction Surveys

AGENCY: Office of the Chief Information Officer, HUD.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: HUD has submitted the proposed information collection 
requirement described below to the Office of Management and Budget 
(OMB) for review, in accordance with the Paperwork Reduction Act. The 
purpose of this notice is to allow for an additional 30 days of public 
comment.

DATES: Comments Due Date: March 31, 2016.

ADDRESSES: Interested persons are invited to submit comments regarding 
this proposal. Comments should refer to the proposal by name and/or OMB 
Control Number and should be sent to: HUD Desk Officer, Office of 
Management and Budget, New

[[Page 10650]]

Executive Office Building, Washington, DC 20503; fax: 202-395-5806. 
Email: OIRA_Submission@omb.eop.gov.

FOR FURTHER INFORMATION CONTACT: Colette Pollard, Reports Management 
Officer, QMAC, Department of Housing and Urban Development, 451 7th 
Street SW., Washington, DC 20410; email Colette Pollard at 
Colette.Pollard@hud.gov or telephone 202-402-3400. This is not a toll-
free number. Persons with hearing or speech impairments may access this 
number through TTY by calling the toll-free Federal Relay Service at 
(800) 877-8339.
    Copies of available documents submitted to OMB may be obtained from 
Ms. Pollard.

SUPPLEMENTARY INFORMATION: This notice informs the public that HUD is 
seeking approval from OMB for the information collection described in 
Section A.
    The Federal Register notice that solicited public comment on the 
information collection for a period of 60 days was published on 
December 21, 2015 at 80 FR 79352.

A. Overview of Information Collection

    Title of Information Collection: Generic Customer Satisfaction 
Surveys.
    OMB Approval Number: 2535-0116.
    Type of Request: Extension of currently approved collection.
    Form Number: None.
    Description of the need for the information and proposed use: 
Executive Order 12862, ``Setting Customer Service Standards'' requires 
that Federal agencies provide the highest quality service to our 
customers by identifying them and determining what they think about our 
services. The surveys covered in the request for a generic clearance 
will provide HUD a means to gather this data directly from our 
customers. HUD will conduct various customer satisfaction surveys to 
gather feedback and data directly from our customers to determine the 
kind and quality of services and products they want and expect to 
receive.
    OMB Control Number, if applicable: 2535-0116.
    Estimation of the total number of hours needed to prepare the 
information collection including number of respondents, frequency of 
response, and hours of response: The number of burden hours is 13,229. 
The number of respondents is 117,248, the number of responses is 
117,248, the frequency of response is on occasion, and the burden hour 
per response is .80.

B. Solicitation of Public Comment

    This notice is soliciting comments from members of the public and 
affected parties concerning the collection of information described in 
Section A on the following:
    (1) Whether the proposed collection of information is necessary for 
the proper performance of the functions of the agency, including 
whether the information will have practical utility;
    (2) The accuracy of the agency's estimate of the burden of the 
proposed collection of information;
    (3) Ways to enhance the quality, utility, and clarity of the 
information to be collected; and
    (4) Ways to minimize the burden of the collection of information on 
those who are to respond; including through the use of appropriate 
automated collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.
    HUD encourages interested parties to submit comment in response to 
these questions.

    Authority:  Section 3507 of the Paperwork Reduction Act of 1995, 
44 U.S.C. Chapter 35.

    Dated: February 23, 2016.
Colette Pollard,
Department Reports Management Officer, Office of the Chief Information 
Officer.
[FR Doc. 2016-04398 Filed 2-29-16; 8:45 am]
 BILLING CODE 4210-67-P