Office of the Citizenship and Immigration Services Ombudsman; Agency Information Collection Activities: Office of the Citizenship and Immigration Services Ombudsman Customer Satisfaction and Needs Assessment Survey (Ombudsman Form DHS-NEW), 8737-8738 [2016-03535]

Download as PDF mstockstill on DSK4VPTVN1PROD with NOTICES Federal Register / Vol. 81, No. 34 / Monday, February 22, 2016 / Notices approach to conducting background checks of certain DMV employees involved in the card production process. 6 CFR 37.45. Specifically, States are required to perform background checks on persons who are involved in the manufacture or production of REAL ID driver’s licenses and identification cards, as well as on individuals who have the ability to affect the identity information that appears on the driver’s license or identification card and on current employees who will be assigned to such positions. The background check must include a name-based and fingerprint-based criminal history records check, an employment eligibility check, and for newer employees a prior employment reference check. The regulation permits a State to establish procedures to allow for a waiver for certain background check requirements in cases, for example, where the employee has been arrested, but no final disposition of the matter has been reached. Exceptions Process—Under the rule, a State DMV may choose to establish written, defined exceptions process for persons who, for reasons beyond their control, are unable to present all necessary documents and must rely on alternate documents to establish identity and date of birth. 6 CFR 37.11(h). Alternative documents to demonstrate lawful status will only be allowed to demonstrate U.S. citizenship. The State must retain copies or images of the alternate documents accepted under the exceptions process and submit a report with a copy of the exceptions process as part of its certification package. Recordkeeping—The rule requires States to maintain photographs of applicants and records of certain source documents. Paper or microfiche copies of these documents must be retained for a minimum of seven years. Digital images of these documents must be retained for a minimum of ten years. 6 CFR 37.31. Extension Requests—Pursuant to § 37.63 of the Final Rule, States granted an initial extension may file a request for an additional extension. Subsequent extensions will be granted at the discretion of the Secretary. The collection of the information will support the information needs of DHS in its efforts to determine State compliance with requirements for issuing REAL ID driver’s licenses and identification cards. States may submit the required documents in any format that they choose. DHS has not defined specific format submission requirements for States. DHS will use all of the submitted documentation to evaluate VerDate Sep<11>2014 19:03 Feb 19, 2016 Jkt 238001 State progress in implementing the requirements of the REAL ID Final Rule. DHS has used information provided under the current collection to grant extensions and track state progress. Submission of the security plan helps to ensure the integrity of the license and identification card issuance and production process and outlines the measures taken to protect personal information collected, maintained, and used by State DMVs. Additionally, the collection will assist other Federal and State agencies conducting or assisting with necessary background and immigration checks for certain employees. The purpose of the namebased and fingerprint based CHRC requirement is to ensure the suitability and trustworthiness of individuals who have the ability to affect the identity information that appears on the license; have access to the production process; or who are involved in the manufacture or issuance of the licenses and identification cards. In compliance with GPEA, States will be permitted to electronically submit the information for their security plans, certification packages, recertifications, extensions, and written exceptions processes. States will be permitted to submit electronic signatures but must keep the original signature on file. Additionally, because they contain sensitive security information (SSI), the security plans must be handled and protected in accordance with 49 CFR part 1520. 6 CFR 37.41(c). The final rule does not dictate how States must submit their employees’ fingerprints to the FBI for background checks; however it is assumed States will do so via electronic means or another means determined by the FBI. Information provided will be protected from disclosure to the extent appropriate under applicable provisions of the Freedom of Information Act, the Privacy Act of 1974, the Driver’s Privacy Protection Act, as well as DHS’s Privacy Impact Assessment for the REAL ID Act. There have been no program changes or new requirements established as a result of this collection request. Extensions were covered in the initial request however it was incorrectly removed from the subsequent request. The Office of Management and Budget is particularly interested in comments which: 1. Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; 2. Evaluate the accuracy of the agency’s estimate of the burden of the PO 00000 Frm 00057 Fmt 4703 Sfmt 4703 8737 proposed collection of information, including the validity of the methodology and assumptions used; 3. Enhance the quality, utility, and clarity of the information to be collected; and 4. Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submissions of responses. Analysis Agency: Office of the Secretary, DHS. Title: REAL ID: Minimum Standards for Driver’s Licenses and Identification Cards Acceptable by Federal Agencies for Official Purposes. OMB Number: 1601–0005. Frequency: Annually. Affected Public: State, local, and tribal governments. Number of Respondents: 56. Estimated Time per Respondent: 1,178 hours. Total Burden Hours: 446,246 hours. Dated: February 12, 2016. Carlene C. Ileto, Executive Director, Enterprise Business Management Office. [FR Doc. 2016–03536 Filed 2–19–16; 8:45 am] BILLING CODE 9110–9B–P DEPARTMENT OF HOMELAND SECURITY Office of the Citizenship and Immigration Services Ombudsman; Agency Information Collection Activities: Office of the Citizenship and Immigration Services Ombudsman Customer Satisfaction and Needs Assessment Survey (Ombudsman Form DHS–NEW) Office of the Citizenship and Immigration Services Ombudsman (CISOMB), DHS. ACTION: 30-Day notice and request for comments; new collection, 1601–NEW. AGENCY: The Department of Homeland Security (DHS), Office of the Citizenship and Immigration Services Ombudsman (CISOMB), will submit the following Information Collection Request (ICR) to the Office of Management and Budget (OMB) for review and clearance in accordance with the Paperwork Reduction Act of 1995 (Pub. L. 104–13, 44 U.S.C. Chapter 35). DHS previously published this information collection request (ICR) in the Federal Register on Monday, November 9, 2015 at 80 FR SUMMARY: E:\FR\FM\22FEN1.SGM 22FEN1 mstockstill on DSK4VPTVN1PROD with NOTICES 8738 Federal Register / Vol. 81, No. 34 / Monday, February 22, 2016 / Notices 69241 for a 60-day public comment period. One comment was received by DHS. The purpose of this notice is to allow an additional 30 days for public comments. DATES: Comments are encouraged and will be accepted until March 23, 2016. This process is conducted in accordance with 5 CFR 1320.1. ADDRESSES: Interested persons are invited to submit written comments on the proposed information collection to the Office of Information and Regulatory Affairs, Office of Management and Budget. Comments should be addressed to OMB Desk Officer, Department of Homeland Security and sent via electronic mail to oira_submission@ omb.eop.gov or faxed to (202) 395–5806. SUPPLEMENTARY INFORMATION: The Citizenship and Immigration Services Ombudsman (CISOMB) was created under sec. 452 of the Homeland Security Act of 2002 (Pub. L. 107–296) to: (1) Assist individuals and employers in resolving problems with the U.S. Citizenship and Immigration Services (USCIS); (2) identify areas in which individuals and employers have problems in dealing with USCIS; and (3) propose changes, to the extent possible, in the administrative practices of USCIS to mitigate problems. The information collected on this form will allow the CISOMB to obtain feedback from the general public to assess the needs of customers and to identify improvement opportunities for Ombudsman services. The data collection instrument does not solicit or collect Personally Identifiable Information (PII). The use of this survey provides the most efficient means for collecting and processing the required data. In the future, the Ombudsman will employ the use of information technology in collecting and processing this information by offering the option to complete the survey online. Per PRA requirements, a fillable PDF version of the survey will continue to be provided on the Ombudsman’s Web site. The survey can be completed in PDF format, and faxed or sent as an attachment by email or in paper format by regular mail to the Ombudsman’s office at the address indicated on the survey. After approval of the survey detailed in this supporting statement, the online survey will be posted on the Ombudsman’s Web site at https://www.dhs.gov/topic/ cis-ombudsman. The assurance of confidentiality provided to the respondents for this information collection is provided by: (a) The Ombudsman statute and mandate as established by Homeland Security Act sec. 452; (b) The Privacy VerDate Sep<11>2014 19:03 Feb 19, 2016 Jkt 238001 Act of 1974; and (c) The DHS Privacy Office has reviewed the entire package of documents for this information collection. This collection is covered by a Privacy Threshold Assessment adjudicated by the DHS Privacy Office on March 26, 2015. The Ombudsman Customer Satisfaction and Needs Assessment Survey will be in compliance with all applicable DHS Privacy Office, DHS CIO, DHS Records Management, and OMB regulations regarding data collection, use, storage, and retrieval. The proposed public use data collection system is therefore intended to be distributed for public use primarily by electronic means with limited paper distribution and processing of paper forms. The Ombudsman Customer Satisfaction and Needs Assessment Survey has been constructed in compliance with regulations and authorities under the purview of the DHS Privacy Office, DHS CIO, DHS Records Management, and OMB regulations regarding data collection, use, sharing, storage, information security and retrieval of information. In accordance with the Privacy Act of 1974, DHS is giving notice that it proposes to establish the DHS system of records notice titled, ‘‘The Ombudsman Customer Satisfaction and Needs Assessment Survey System of Records.’’ This system of records will continue to ensure the efficient and secure processing of information to aid the CISOMB in assessing the needs of customers to improve Ombudsman services and offer more efficient and effective alternatives. This system will be included in the DHS’s inventory of record systems. This is a new collection. The Office of Management and Budget is particularly interested in comments which: 1. Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; 2. Evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; 3. Enhance the quality, utility, and clarity of the information to be collected; and 4. Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, PO 00000 Frm 00058 Fmt 4703 Sfmt 4703 e.g., permitting electronic submissions of responses. Analysis Agency: Office of the Citizenship and Immigration Services Ombudsman, DHS. Title: Agency Information Collection Activities: CISOMB Customer Satisfaction and Needs Assessment Survey. OMB Number: 1601–NEW. Frequency: On occasion. Affected Public: Individuals and Households. Number of Respondents: 8,800. Estimated Time per Respondent: .5 hours. Total Burden Hours: 4,400 hours. Dated: February 12, 2016. Carlene C. Ileto, Executive Director, Enterprise Business Management Office. [FR Doc. 2016–03535 Filed 2–19–16; 8:45 am] BILLING CODE 9110–9B–P DEPARTMENT OF HOMELAND SECURITY [Docket No. DHS–2012–0015] Agency Information Collection Activities: Submission for Review; Information Collection Request for the Department of Homeland Security (DHS), Science and Technology, Project 25 Compliance Assessment Program (P25 CAP) Science and Technology Directorate, DHS. ACTION: 30-Day notice and request for comment. AGENCY: The Department of Homeland Security (DHS) invites the general public to comment on updated data collection forms for DHS Science and Technology Directorate’s Project 25 (P25) Compliance Assessment Program (CAP): Supplier’s Declaration of Compliance (SDoC) (DHS Form 10044 (6/08)) and Summary Test Report (DHS Form 10056 (9/08)). The attacks of September 11, 2001, and the destruction of Hurricane Katrina made apparent the need for emergency response radio systems that can interoperate, regardless of which organization manufactured the equipment. In response, and per congressional direction, DHS and the National Institute of Standards and Technology (NIST) developed the P25 CAP to improve the emergency response community’s confidence in purchasing land mobile radio (LMR) equipment built to P25 LMR standards. The P25 CAP establishes a process for ensuring SUMMARY: E:\FR\FM\22FEN1.SGM 22FEN1

Agencies

[Federal Register Volume 81, Number 34 (Monday, February 22, 2016)]
[Notices]
[Pages 8737-8738]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-03535]


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DEPARTMENT OF HOMELAND SECURITY


 Office of the Citizenship and Immigration Services Ombudsman; 
Agency Information Collection Activities: Office of the Citizenship and 
Immigration Services Ombudsman Customer Satisfaction and Needs 
Assessment Survey (Ombudsman Form DHS-NEW)

AGENCY: Office of the Citizenship and Immigration Services Ombudsman 
(CISOMB), DHS.

ACTION: 30-Day notice and request for comments; new collection, 1601-
NEW.

-----------------------------------------------------------------------

SUMMARY: The Department of Homeland Security (DHS), Office of the 
Citizenship and Immigration Services Ombudsman (CISOMB), will submit 
the following Information Collection Request (ICR) to the Office of 
Management and Budget (OMB) for review and clearance in accordance with 
the Paperwork Reduction Act of 1995 (Pub. L. 104-13, 44 U.S.C. Chapter 
35). DHS previously published this information collection request (ICR) 
in the Federal Register on Monday, November 9, 2015 at 80 FR

[[Page 8738]]

69241 for a 60-day public comment period. One comment was received by 
DHS. The purpose of this notice is to allow an additional 30 days for 
public comments.

DATES: Comments are encouraged and will be accepted until March 23, 
2016. This process is conducted in accordance with 5 CFR 1320.1.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to the Office of Information and 
Regulatory Affairs, Office of Management and Budget. Comments should be 
addressed to OMB Desk Officer, Department of Homeland Security and sent 
via electronic mail to oira_submission@omb.eop.gov or faxed to (202) 
395-5806.

SUPPLEMENTARY INFORMATION: The Citizenship and Immigration Services 
Ombudsman (CISOMB) was created under sec. 452 of the Homeland Security 
Act of 2002 (Pub. L. 107-296) to: (1) Assist individuals and employers 
in resolving problems with the U.S. Citizenship and Immigration 
Services (USCIS); (2) identify areas in which individuals and employers 
have problems in dealing with USCIS; and (3) propose changes, to the 
extent possible, in the administrative practices of USCIS to mitigate 
problems. The information collected on this form will allow the CISOMB 
to obtain feedback from the general public to assess the needs of 
customers and to identify improvement opportunities for Ombudsman 
services. The data collection instrument does not solicit or collect 
Personally Identifiable Information (PII).
    The use of this survey provides the most efficient means for 
collecting and processing the required data. In the future, the 
Ombudsman will employ the use of information technology in collecting 
and processing this information by offering the option to complete the 
survey online. Per PRA requirements, a fillable PDF version of the 
survey will continue to be provided on the Ombudsman's Web site. The 
survey can be completed in PDF format, and faxed or sent as an 
attachment by email or in paper format by regular mail to the 
Ombudsman's office at the address indicated on the survey. After 
approval of the survey detailed in this supporting statement, the 
online survey will be posted on the Ombudsman's Web site at https://www.dhs.gov/topic/cis-ombudsman.
    The assurance of confidentiality provided to the respondents for 
this information collection is provided by: (a) The Ombudsman statute 
and mandate as established by Homeland Security Act sec. 452; (b) The 
Privacy Act of 1974; and (c) The DHS Privacy Office has reviewed the 
entire package of documents for this information collection. This 
collection is covered by a Privacy Threshold Assessment adjudicated by 
the DHS Privacy Office on March 26, 2015. The Ombudsman Customer 
Satisfaction and Needs Assessment Survey will be in compliance with all 
applicable DHS Privacy Office, DHS CIO, DHS Records Management, and OMB 
regulations regarding data collection, use, storage, and retrieval. The 
proposed public use data collection system is therefore intended to be 
distributed for public use primarily by electronic means with limited 
paper distribution and processing of paper forms.
    The Ombudsman Customer Satisfaction and Needs Assessment Survey has 
been constructed in compliance with regulations and authorities under 
the purview of the DHS Privacy Office, DHS CIO, DHS Records Management, 
and OMB regulations regarding data collection, use, sharing, storage, 
information security and retrieval of information. In accordance with 
the Privacy Act of 1974, DHS is giving notice that it proposes to 
establish the DHS system of records notice titled, ``The Ombudsman 
Customer Satisfaction and Needs Assessment Survey System of Records.'' 
This system of records will continue to ensure the efficient and secure 
processing of information to aid the CISOMB in assessing the needs of 
customers to improve Ombudsman services and offer more efficient and 
effective alternatives. This system will be included in the DHS's 
inventory of record systems. This is a new collection.
    The Office of Management and Budget is particularly interested in 
comments which:
    1. Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    2. Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    3. Enhance the quality, utility, and clarity of the information to 
be collected; and
    4. Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submissions of responses.

Analysis

    Agency: Office of the Citizenship and Immigration Services 
Ombudsman, DHS.
    Title: Agency Information Collection Activities: CISOMB Customer 
Satisfaction and Needs Assessment Survey.
    OMB Number: 1601-NEW.
    Frequency: On occasion.
    Affected Public: Individuals and Households.
    Number of Respondents: 8,800.
    Estimated Time per Respondent: .5 hours.
    Total Burden Hours: 4,400 hours.

    Dated: February 12, 2016.
Carlene C. Ileto,
Executive Director, Enterprise Business Management Office.
[FR Doc. 2016-03535 Filed 2-19-16; 8:45 am]
 BILLING CODE 9110-9B-P
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