Agency Information Collection Activities; Extension of a Currently-Approved Information Collection Request: Information Technology Services Survey Portal Customer Satisfaction Assessment (formerly COMPASS Portal Consumer Satisfaction Assessment), 8121-8122 [2016-03180]
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Federal Register / Vol. 81, No. 31 / Wednesday, February 17, 2016 / Notices
III. Docket Information
FMCSA plans to put a record of this
meeting in the docket for this notice.
The Agency requests that ELD providers
and members of the public who cannot
participate in this online listening
session submit written comments to the
docket as soon as practicable. FMCSA
plans to docket any written materials it
receives during the meeting.
Issued on: February 5, 2016.
Kelly Regal,
Associate Administrator Office of Research
and Information Technology.
[FR Doc. 2016–03181 Filed 2–16–16; 8:45 am]
BILLING CODE 4910–EX–P
DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2015–0332]
Agency Information Collection
Activities; Extension of a CurrentlyApproved Information Collection
Request: Information Technology
Services Survey Portal Customer
Satisfaction Assessment (formerly
COMPASS Portal Consumer
Satisfaction Assessment)
Federal Motor Carrier Safety
Administration (FMCSA), DOT.
ACTION: Notice and request for
comments.
AGENCY:
In accordance with the
Paperwork Reduction Act of 1995,
FMCSA announces its plan to submit
the Information Collection Request (ICR)
described below to the Office of
Management and Budget (OMB) for its
review and approval and invites public
comment. The collection involves an
extension to a currently-approved ICR,
and includes the assessment of
FMCSA’s strategic decision to integrate
its Information Technology (IT) with its
business processes using portal
technology to consolidate its systems
and databases through the FMCSA
Information Technology Services
Survey modernization initiative. The
information to be collected will be used
to assess the satisfaction of Federal,
State, and industry customers with the
FMCSA Information Technology
Services Survey Portal. The name of the
‘‘COMPASS Portal Customer
Satisfaction Assessment,’’ ICR was
previously changed to ‘‘Information
Technology Services Survey Portal
Customer Satisfaction Assessment,’’ to
reflect the need for a broader term than
‘‘COMPASS’’ for the portal. On October
27, 2015, FMCSA published a Federal
asabaliauskas on DSK5VPTVN1PROD with NOTICES
SUMMARY:
VerDate Sep<11>2014
19:05 Feb 16, 2016
Jkt 238001
Register notice (80 FR 65847) allowing
for a 60-day comment period on this
ICR. The agency received no comments
in response to that notice.
DATES: Please send your comments to
this notice by March 18, 2016. OMB
must receive your comments by this
date to act quickly on the ICR.
ADDRESSES: All comments should
reference Federal Docket Management
System (FDMS) Docket Number
FMCSA–2015–0332. Interested persons
are invited to submit written comments
on the proposed information collection
to the Office of Information and
Regulatory Affairs, Office of
Management and Budget. Comments
should be addressed to the attention of
the Desk Officer, Department of
Transportation/Federal Motor Carrier
Safety Administration, and sent via
electronic mail to oira_submission@
omb.eop.gov, faxed to (202) 395–6974,
or mailed to the Office of Information
and Regulatory Affairs, Office of
Management and Budget, Docket
Library, Room 10102, 725 17th Street
NW., Washington, DC 20503.
FOR FURTHER INFORMATION CONTACT: Ms.
Katherine Cooper, Department of
Transportation, Federal Motor Carrier
Safety Administration, West Building
6th Floor, 1200 New Jersey Avenue SE.,
Washington, DC 20590. Telephone:
202–366–3843 email: katherine.cooper@
dot.gov.
SUPPLEMENTARY INFORMATION:
Title: Information Technology
Services Survey Portal Customer
Satisfaction Assessment.
OMB Control Number: 2126–0042.
Type of Request: Extension of the
currently-approved information
collection request.
Respondents: Federal, State, and
industry customers/users.
Estimated Number of Respondents:
3,392.
Estimated Time per Response: Five (5)
minutes.
Expiration Date: 05/31/2016.
Frequency of Response: 4 times per
year.
Estimated Total Annual Burden: 283
hours [91 hours (273 industry user
respondents × 5 minutes/60 minutes to
complete survey × 4 times per year) +
192 hours (575 Federal and State
government respondents × 5 minutes/60
minutes to complete survey × 4 times
per year) = 283].
Background
Title II, section 207 of the EGovernment Act of 2002 requires
Government agencies to improve the
methods by which government
information, including information on
PO 00000
Frm 00088
Fmt 4703
Sfmt 4703
8121
the Internet, is organized, preserved,
and made accessible to the public. To
meet this goal, FMCSA plans to provide
a survey on the FMCSA Portal, allowing
users to assess its functionality. This
functionality includes the capability for
Federal, State, and industry users to
access the Agency’s existing safety IT
systems with a single set of credentials
and have easy access to safety data
about the companies that do business
with FMCSA. The Information
Technology program will also focus on
improving the accuracy of data to help
ensure information, such as carrier
name and address, is valid and reliable.
FMCSA’s legacy information systems
are currently operational. However,
having many stand-alone systems has
led to data quality concerns, a need for
excessive IDs and passwords, and
significant operational and maintenance
costs. Integrating our information
technologies with our business
processes will, in turn, improve our
operations considerably, particularly in
terms of data quality, ease of use, and
a reduction of maintenance costs.
In early 2007, FMCSA’s Information
Technology program launched a series
of releases of a new FMCSA Portal to its
Federal, State and industry customers.
Over the coming years, more than 15
releases are planned. These releases will
use portal technology to fuse and
provide numerous services and
functions via a single user interface and
provide tailored services that seek to
meet the needs of specific
constituencies within our customer
universe.
The FMCSA Information Technology
Services Survey Portal will entail
considerable expenditure of Federal
Government dollars over the years and
will fundamentally impact the nature of
the relationship between the Agency
and its Federal, State, and industry
customers. Consequently, the Agency
intends to conduct regular and ongoing
assessments of customer satisfaction
with the Information Technology
Services Survey.
The primary purposes of this
assessment are to:
• Determine the extent to which the
FMCSA Portal functionality continues
to meet the needs of Agency customers;
• Identify and prioritize additional
modifications; and
• Determine the extent that the
FMCSA Portal has impacted FMCSA’s
relationships with its main customer
groups.
The assessment will address:
• Overall customer satisfaction;
• Customer satisfaction against
specific items;
E:\FR\FM\17FEN1.SGM
17FEN1
8122
Federal Register / Vol. 81, No. 31 / Wednesday, February 17, 2016 / Notices
• Performance of systems integrator
against agreed-upon objectives;
• Desired adjustments and
modifications to systems;
• Demonstrated value of investment
to FMCSA and DOT;
• Items about the FMCSA Portal that
customers like best; and
• Customer ideas for making the
FMCSA Portal better.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including: (1)
Whether the proposed collection is
necessary for the agency to perform its
mission; (2) the accuracy of the
estimated burden; (3) ways for the
FMCSA to enhance the quality,
usefulness, and clarity of the collected
information; and (4) ways that the
burden could be minimized without
reducing the quality of the collected
information.
Issued under the authority of 49 CFR 1.87
on: February 5, 2016.
G. Kelly Regal,
Associate Administrator for Office of
Research and Information Technology.
[FR Doc. 2016–03180 Filed 2–16–16; 8:45 am]
BILLING CODE 4910–EX–P
DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA 2015–0508]
Agency Information Collection
Activities; Extension of a Currently
Approved Collection: Driver
Qualification Files
Federal Motor Carrier Safety
Administration (FMCSA), DOT.
ACTION: Notice and request for
comments.
AGENCY:
In accordance with the
Paperwork Reduction Act of 1995,
FMCSA announces its plan to submit
the Information Collection Request (ICR)
described below to the Office of
Management and Budget (OMB) for its
review and approval, and invites public
comment. The Agency’s regulations
pertaining to the qualification of
operators of commercial motor vehicles
(CMVs) are unchanged and impose no
increased information-collection (IC)
burden on individual drivers and motor
carriers. However, the Agency increases
its estimate of the total IC burden of
these regulations because both the
number of CMV drivers and the
frequency of their hiring have increased
since the Agency’s 2012 estimate of this
burden.
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SUMMARY:
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19:05 Feb 16, 2016
Jkt 238001
We must receive your comments
on or before April 18, 2016.
ADDRESSES: You may submit comments
identified by Federal Docket
Management System Number FMCSA2015–0508 using any of the following
methods:
• Federal eRulemaking Portal: https://
www.regulations.gov. Follow the online
instructions for submitting comments.
• Fax: 1–202–493–2251.
• Mail: Docket Management Facility;
U.S. Department of Transportation, 1200
New Jersey Avenue SE., West Building,
Ground Floor, Room W12–140, 20590–
0001.
• Hand Delivery or Courier: West
Building, Ground Floor, Room W12–
140, 1200 New Jersey Avenue SE.,
Washington, DC between 9 a.m. and 5
p.m., e.t., Monday through Friday,
except Federal holidays.
• Instructions: All submissions must
include the Agency name and docket
number. For detailed instructions on
submitting comments and additional
information on the exemption process,
see the Public Participation heading
below. Note that all comments received
will be posted without change to
https://www.regulations.gov, including
any personal information provided.
Please see the Privacy Act heading
below.
• Docket: For access to the docket to
read background documents or
comments received, go to https://
www.regulations.gov, and follow the
online instructions for accessing the
dockets, or go to the street address listed
above.
• Privacy Act: In accordance with 5
U.S.C. 553(c), DOT solicits comments
from the public to better inform its
rulemaking process. DOT posts these
comments, without edit, including any
personal information the commenter
provides, to www.regulations.gov, as
described in the system of records
notice (DOT/ALL–14 FDMS), which can
be reviewed at www.dot.gov/privacy.
• Public Participation: The Federal
eRulemaking Portal is available 24
hours each day, 365 days each year. You
can obtain electronic submission and
retrieval help and guidelines under the
‘‘help’’ section of the Federal
eRulemaking Portal Web site. If you
want us to notify you that we received
your comments, please include a selfaddressed, stamped envelope or
postcard, or print the acknowledgement
page that appears after submitting
comments online. Comments received
after the comment closing date will be
included in the docket and will be
considered to the extent practicable.
FOR FURTHER INFORMATION CONTACT: Mr.
Robert F. Schultz, FMCSA Driver and
DATES:
PO 00000
Frm 00089
Fmt 4703
Sfmt 4703
Carrier Operations Division, Department
of Transportation, FMCSA, West
Building 6th Floor, 1200 New Jersey
Avenue SE., Washington, DC, 20590.
Telephone: 202–366–4325. Email:
MCPSD@dot.gov.
SUPPLEMENTARY INFORMATION:
Background
The Motor Carrier Safety Act of 1984
[Pub.L. 98–554, Title II, 98 Stat. 2834
(October 30, 1984)] requires the
Secretary of Transportation to issue
regulations pertaining to commercial
motor vehicle (CMV) safety. These
regulations are also issued under the
authority provided by 49 U.S.C. 504,
31133, 31136, and 31502. Part 391 of
volume 49 of the Code of Federal
Regulations contains the minimum
qualifications of drivers of CMVs in
interstate commerce.
Motor carriers may not require or
permit an unqualified driver to operate
a CMV. The foremost proof of driver
qualification is the information that part
391 requires be collected and
maintained in the driver qualification
file (DQ file). Motor carriers must obtain
this information from sources specified
in the regulations (49 CFR 391.51).
These include the driver, previous
employers of the driver, and officials of
the State of driver licensure.
Motor carriers are not required to
forward driver qualification information
to FMCSA, but must maintain the
information in a DQ file. The DQ file of
each driver must be made available to
State and Federal safety investigators on
demand.
The Agency is asking OMB to approve
FMCSA’s revised estimate of the
paperwork burden imposed by its DQ
file regulations. The regulations have
not been amended; the informationcollection (IC) burden imposed on
individual drivers and motor carriers by
the regulations is unchanged. However,
the Agency has increased its estimate of
the total IC burden of the DQ-file
regulations because both the number of
CMV drivers and the turnover rate in
their hiring have increased since the
Agency’s 2012 estimate of this burden.
The increase in the number of CMV
drivers is partly the result of the Agency
being directed by OMB to include
intrastate as well as interstate drivers in
the population of drivers incurring an IC
burden under the DQ file regulations.
The Agency had excluded intrastate
drivers from its previous estimate,
approved by OMB on July 8, 2013, on
the ground that drivers who operate
exclusively in intrastate commerce were
maintaining DQ files pursuant to State,
not Federal, law.
Title: Driver Qualification Files.
E:\FR\FM\17FEN1.SGM
17FEN1
]]>Agencies
[Federal Register Volume 81, Number 31 (Wednesday, February 17, 2016)]
[Notices]
[Pages 8121-8122]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-03180]
-----------------------------------------------------------------------
DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety Administration
[Docket No. FMCSA-2015-0332]
Agency Information Collection Activities; Extension of a
Currently-Approved Information Collection Request: Information
Technology Services Survey Portal Customer Satisfaction Assessment
(formerly COMPASS Portal Consumer Satisfaction Assessment)
AGENCY: Federal Motor Carrier Safety Administration (FMCSA), DOT.
ACTION: Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FMCSA
announces its plan to submit the Information Collection Request (ICR)
described below to the Office of Management and Budget (OMB) for its
review and approval and invites public comment. The collection involves
an extension to a currently-approved ICR, and includes the assessment
of FMCSA's strategic decision to integrate its Information Technology
(IT) with its business processes using portal technology to consolidate
its systems and databases through the FMCSA Information Technology
Services Survey modernization initiative. The information to be
collected will be used to assess the satisfaction of Federal, State,
and industry customers with the FMCSA Information Technology Services
Survey Portal. The name of the ``COMPASS Portal Customer Satisfaction
Assessment,'' ICR was previously changed to ``Information Technology
Services Survey Portal Customer Satisfaction Assessment,'' to reflect
the need for a broader term than ``COMPASS'' for the portal. On October
27, 2015, FMCSA published a Federal Register notice (80 FR 65847)
allowing for a 60-day comment period on this ICR. The agency received
no comments in response to that notice.
DATES: Please send your comments to this notice by March 18, 2016. OMB
must receive your comments by this date to act quickly on the ICR.
ADDRESSES: All comments should reference Federal Docket Management
System (FDMS) Docket Number FMCSA-2015-0332. Interested persons are
invited to submit written comments on the proposed information
collection to the Office of Information and Regulatory Affairs, Office
of Management and Budget. Comments should be addressed to the attention
of the Desk Officer, Department of Transportation/Federal Motor Carrier
Safety Administration, and sent via electronic mail to
oira_submission@omb.eop.gov, faxed to (202) 395-6974, or mailed to the
Office of Information and Regulatory Affairs, Office of Management and
Budget, Docket Library, Room 10102, 725 17th Street NW., Washington, DC
20503.
FOR FURTHER INFORMATION CONTACT: Ms. Katherine Cooper, Department of
Transportation, Federal Motor Carrier Safety Administration, West
Building 6th Floor, 1200 New Jersey Avenue SE., Washington, DC 20590.
Telephone: 202-366-3843 email: katherine.cooper@dot.gov.
SUPPLEMENTARY INFORMATION:
Title: Information Technology Services Survey Portal Customer
Satisfaction Assessment.
OMB Control Number: 2126-0042.
Type of Request: Extension of the currently-approved information
collection request.
Respondents: Federal, State, and industry customers/users.
Estimated Number of Respondents: 3,392.
Estimated Time per Response: Five (5) minutes.
Expiration Date: 05/31/2016.
Frequency of Response: 4 times per year.
Estimated Total Annual Burden: 283 hours [91 hours (273 industry
user respondents x 5 minutes/60 minutes to complete survey x 4 times
per year) + 192 hours (575 Federal and State government respondents x 5
minutes/60 minutes to complete survey x 4 times per year) = 283].
Background
Title II, section 207 of the E-Government Act of 2002 requires
Government agencies to improve the methods by which government
information, including information on the Internet, is organized,
preserved, and made accessible to the public. To meet this goal, FMCSA
plans to provide a survey on the FMCSA Portal, allowing users to assess
its functionality. This functionality includes the capability for
Federal, State, and industry users to access the Agency's existing
safety IT systems with a single set of credentials and have easy access
to safety data about the companies that do business with FMCSA. The
Information Technology program will also focus on improving the
accuracy of data to help ensure information, such as carrier name and
address, is valid and reliable.
FMCSA's legacy information systems are currently operational.
However, having many stand-alone systems has led to data quality
concerns, a need for excessive IDs and passwords, and significant
operational and maintenance costs. Integrating our information
technologies with our business processes will, in turn, improve our
operations considerably, particularly in terms of data quality, ease of
use, and a reduction of maintenance costs.
In early 2007, FMCSA's Information Technology program launched a
series of releases of a new FMCSA Portal to its Federal, State and
industry customers. Over the coming years, more than 15 releases are
planned. These releases will use portal technology to fuse and provide
numerous services and functions via a single user interface and provide
tailored services that seek to meet the needs of specific
constituencies within our customer universe.
The FMCSA Information Technology Services Survey Portal will entail
considerable expenditure of Federal Government dollars over the years
and will fundamentally impact the nature of the relationship between
the Agency and its Federal, State, and industry customers.
Consequently, the Agency intends to conduct regular and ongoing
assessments of customer satisfaction with the Information Technology
Services Survey.
The primary purposes of this assessment are to:
Determine the extent to which the FMCSA Portal
functionality continues to meet the needs of Agency customers;
Identify and prioritize additional modifications; and
Determine the extent that the FMCSA Portal has impacted
FMCSA's relationships with its main customer groups.
The assessment will address:
Overall customer satisfaction;
Customer satisfaction against specific items;
[[Page 8122]]
Performance of systems integrator against agreed-upon
objectives;
Desired adjustments and modifications to systems;
Demonstrated value of investment to FMCSA and DOT;
Items about the FMCSA Portal that customers like best; and
Customer ideas for making the FMCSA Portal better.
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including: (1) Whether the proposed
collection is necessary for the agency to perform its mission; (2) the
accuracy of the estimated burden; (3) ways for the FMCSA to enhance the
quality, usefulness, and clarity of the collected information; and (4)
ways that the burden could be minimized without reducing the quality of
the collected information.
Issued under the authority of 49 CFR 1.87 on: February 5, 2016.
G. Kelly Regal,
Associate Administrator for Office of Research and Information
Technology.
[FR Doc. 2016-03180 Filed 2-16-16; 8:45 am]
BILLING CODE 4910-EX-P
