Agency Information Collection Activities: Proposed Collection; Comment Request-Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 1601-1602 [2016-00505]
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Federal Register / Vol. 81, No. 8 / Wednesday, January 13, 2016 / Notices
l. Does your system adhere to Schools
Interoperability Framework (SIF)
standards?
m. Please provide a list of data
elements captured/stored by your
product. For example:
1. Name of the data element
2. Description of the data element
3. Possible values
n. Describe the processes/procedures/
steps associated with planning,
installation, setup, data import and
conversion, data migration, quality
assurance, deployment, and roll-out for
your product.
asabaliauskas on DSK5VPTVN1PROD with NOTICES
V. Pricing
a. Describe your pricing models
relevant to each component of your
product.
b. Is your pricing model based on
purchasing the entire product or
individual module(s), or is it based on
usage/users?
c. Describe the upgrade process and
cost to upgrade.
Jkt 238001
a. What type of technical training do
you provide?
b. Describe your product’s
documentation and in-program help?
Audrey Rowe,
Administrator, Food and Nutrition Service.
[FR Doc. 2016–00504 Filed 1–12–16; 8:45 am]
BILLING CODE 3410–30–P
Food and Nutrition Service
a. Describe your model for providing
customer support, including charge/cost
structure (e.g., hours of support, levels
of support).
b. Describe your incident reporting
and tracking systems, and the ability for
customer staff to access those systems
directly.
c. List the types of support access that
are available (web, email, chat,
telephone etc.).
d. Describe the communication and
escalation processes/protocols in the
event of failure, network outages,
degraded service, and/or exceeded
planned utilization.
e. Describe your replication, archival
and retrieval processes, including your
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f. Describe the warranty and
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updates to your product? How often do
you typically develop and release
upgrades?
g. Is your support agreement
integrated into the license agreement?
h. Describe your understanding and
system approach to privacy rules,
specifically those related to children
and students (Children’s Online Privacy
Protection Act, Family Educational
Rights and Privacy Act, etc.).
i. Describe your process for upgrading
your product to meet federal and state
regulations.
j. Does your product support access
through smartphones, tablets, laptops
etc.?
16:59 Jan 12, 2016
VI. Training
DEPARTMENT OF AGRICULTURE
IV. Customer Support, Maintenance
and Security
VerDate Sep<11>2014
d. List any additional pricing/cost
information that would be useful to
evaluate the affordability of the product.
Agency Information Collection
Activities: Proposed Collection;
Comment Request—Generic Clearance
for the Collection of Qualitative
Feedback on Agency Service Delivery
Food and Nutrition Service,
USDA.
ACTION: Notice.
AGENCY:
The Food and Nutrition
Service (FNS), as part of its continuing
effort to reduce paperwork and
respondent burden, invites the general
public to comment on the ‘‘Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery ’’ for approval under the
Paperwork Reduction Act (PRA) (44
U.S.C. 3501 et seq.). This collection is
being developed as part of a Federal
Government-wide effort to streamline
the process for seeking feedback from
the public on service delivery. This
notice announces our intent to submit
this ‘‘fast track’’ collection to the Office
of Management and Budget (OMB) for
approval and to solicit comments on
specific aspects for the proposed
information collection.
DATES: Written comments must be
received on or before March 14, 2016.
ADDRESSES: Comments are invited on:
(1) Whether the proposed collection of
information is necessary for the proper
performance of the Agency’s functions,
including whether the information will
have practical utility; (2) the accuracy of
the Agency’s estimate of the proposed
information collection burden,
including the validity of the
methodology and assumptions used; (3)
ways to enhance the quality, utility and
clarity of the information to be
collected; and (4) ways to minimize the
burden of the collection of information
on those who are to respond, including
use of appropriate automated,
electronic, mechanical, or other
SUMMARY:
PO 00000
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Fmt 4703
Sfmt 4703
1601
technological collection techniques or
other forms of information technology.
Comments may be sent to Lynnette
Thomas, Planning & Regulatory Affairs
Office, Office of Policy Support, 3101
Park Center Drive, Alexandria, VA
22302. Comments will also be accepted
through the Federal eRulemaking Portal.
Go to https://www.regulations.gov, and
follow the online instructions for
submitting comments electronically.
All responses to this notice will be
summarized and included in the request
for Office of Management and Budget
(OMB) approval. All comments will also
become a matter of public record.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information or
copies of this information collection
should be directed to Lynnette Thomas,
Planning & Regulatory Affairs Office,
Office of Policy Support, 3101 Park
Center Drive, Alexandria, VA 22302.
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery (Fast Track).
OMB Number: 0584–NEW.
Expiration Date: Not Yet Determined.
Type of Request: New collection.
Abstract: The proposed information
collection activity provides a means to
garner qualitative customer and
stakeholder feedback in an efficient and
timely manner. By qualitative feedback
we mean, information that provides
useful insights on perceptions and
opinions, but are not statistical surveys
that yield quantitative results that can
be generalized to the population. This
feedback will, (1) provide insights into
customer or stakeholder perceptions,
experiences and expectations, (2)
provide an early warning of issues with
service and, (3) focus attention on areas
where communication, training or
changes in operations might improve
delivery of products or services. This
collection will allow for ongoing,
collaborative and actionable
communications between the Agency
and its customers and stakeholders. It
will also allow feedback to contribute
directly to the improvement of program
management.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
E:\FR\FM\13JAN1.SGM
13JAN1
asabaliauskas on DSK5VPTVN1PROD with NOTICES
1602
Federal Register / Vol. 81, No. 8 / Wednesday, January 13, 2016 / Notices
The Agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data usage
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
VerDate Sep<11>2014
16:59 Jan 12, 2016
Jkt 238001
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Below we provide projected average
estimates for the next 3-years:
Affected Public: Individuals and
Households, Businesses and
Organizations, State, Local or Tribal
Government.
Estimated Number of Respondents:
30,000.
Estimated Number of Responses per
Respondent: 1.
Estimated Annual responses: 30,000.
Estimated time per response: 60
minutes.
Burden hours: 30,000.
Audrey Rowe,
Administrator, Food and Nutrition Service.
[FR Doc. 2016–00505 Filed 1–12–16; 8:45 am]
BILLING CODE 3410–30–P
DEPARTMENT OF AGRICULTURE
Food and Nutrition Service
Agency Information Collection
Activities: Proposed Collection;
Comment Request—Determining
Eligibility for Free and Reduced Price
Meals and Free Milk
Food and Nutrition Service,
USDA.
ACTION: Notice.
AGENCY:
In accordance with the
Paperwork Reduction Act of 1995, this
notice invites the general public and
other public agencies to comment on
this information collection. This is a
revision of a currently approved
collection for determining eligibility for
free and reduced price meals and free
milk as stated in 7 CFR part 245. These
federal requirements affect eligibility
under the National School Lunch
Program, School Breakfast Program, and
the Special Milk Program and are also
applicable to the Child and Adult Care
Food Program and the Summer Food
Service Program when individual
eligibility must be established. The
current approval for the information
collection burden associated with 7 CFR
part 245 expires on April 30, 2016. The
revisions being requested are primarily
adjustments due to updating the number
of respondents.
DATES: Written comments must be
submitted by March 14, 2016.
ADDRESSES: Comments are invited on:
(a) Whether the proposed collection of
information is necessary for the proper
performance of the functions of the
SUMMARY:
PO 00000
Frm 00005
Fmt 4703
Sfmt 4703
agency, including whether the
information will have practical utility;
(b) the accuracy of the agency’s estimate
of the burden of the proposed collection
of information, including the validity of
the methodology and assumptions that
were used; (c) ways to enhance the
quality, utility, and clarity of the
information to be collected; and (d)
ways to minimize the burden of
collection of information on those who
are to respond, including use of
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Comments may be sent to: Sarah
Smith-Holmes, Director of Program
Monitoring and Operational Support
Division, Child Nutrition Programs,
Food and Nutrition Service, U.S.
Department of Agriculture, 3101 Park
Center Drive, Alexandria, Virginia
22302–1594. Comments will also be
accepted through the Federal
eRulemaking Portal. Go to https://
www.regulations.gov, and follow the
online instructions for submitting
comments electronically. All responses
to this notice will be summarized and
included in the request for Office of
Management and Budget (OMB)
approval, and will become a matter of
public record.
FOR FURTHER INFORMATION CONTACT:
Sarah Smith-Holmes, Director of
Program Monitoring and Operational
Support Division; Sarah.SmithHolmes@fns.usda.gov.
SUPPLEMENTARY INFORMATION:
Title: 7 CFR part 245—Determining
Eligibility for Free and Reduced Price
Meals and Free Milk in Schools.
OMB Number: 0584–0026.
Expiration Date: April 30, 2016.
Type of Request: Revision of a
currently approved collection.
Abstract: The Food and Nutrition
Service administers the National School
Lunch Program, the School Breakfast
Program, and the Special Milk Program
as mandated by the Richard B. Russell
National School Lunch Act (NSLA), as
amended (42 U.S.C. 1751, et seq.), and
the Child Nutrition Act of 1966, as
amended (42 U.S.C. 1771, et seq.). Per
7 CFR part 245, schools participating in
these meal and milk programs must
make free and reduced price meals and
free milk available to eligible children.
This information collection obtains
eligibility information for free and
reduced price meals and free milk and
also incorporates verification
procedures as required to confirm
eligibility. The Programs are
administered at the State and local
educational agency levels and
E:\FR\FM\13JAN1.SGM
13JAN1
]]>Agencies
[Federal Register Volume 81, Number 8 (Wednesday, January 13, 2016)]
[Notices]
[Pages 1601-1602]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-00505]
-----------------------------------------------------------------------
DEPARTMENT OF AGRICULTURE
Food and Nutrition Service
Agency Information Collection Activities: Proposed Collection;
Comment Request--Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery
AGENCY: Food and Nutrition Service, USDA.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: The Food and Nutrition Service (FNS), as part of its
continuing effort to reduce paperwork and respondent burden, invites
the general public to comment on the ``Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery '' for
approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et
seq.). This collection is being developed as part of a Federal
Government-wide effort to streamline the process for seeking feedback
from the public on service delivery. This notice announces our intent
to submit this ``fast track'' collection to the Office of Management
and Budget (OMB) for approval and to solicit comments on specific
aspects for the proposed information collection.
DATES: Written comments must be received on or before March 14, 2016.
ADDRESSES: Comments are invited on: (1) Whether the proposed collection
of information is necessary for the proper performance of the Agency's
functions, including whether the information will have practical
utility; (2) the accuracy of the Agency's estimate of the proposed
information collection burden, including the validity of the
methodology and assumptions used; (3) ways to enhance the quality,
utility and clarity of the information to be collected; and (4) ways to
minimize the burden of the collection of information on those who are
to respond, including use of appropriate automated, electronic,
mechanical, or other technological collection techniques or other forms
of information technology.
Comments may be sent to Lynnette Thomas, Planning & Regulatory
Affairs Office, Office of Policy Support, 3101 Park Center Drive,
Alexandria, VA 22302. Comments will also be accepted through the
Federal eRulemaking Portal. Go to https://www.regulations.gov, and
follow the online instructions for submitting comments electronically.
All responses to this notice will be summarized and included in the
request for Office of Management and Budget (OMB) approval. All
comments will also become a matter of public record.
FOR FURTHER INFORMATION CONTACT: Requests for additional information or
copies of this information collection should be directed to Lynnette
Thomas, Planning & Regulatory Affairs Office, Office of Policy Support,
3101 Park Center Drive, Alexandria, VA 22302.
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery (Fast Track).
OMB Number: 0584-NEW.
Expiration Date: Not Yet Determined.
Type of Request: New collection.
Abstract: The proposed information collection activity provides a
means to garner qualitative customer and stakeholder feedback in an
efficient and timely manner. By qualitative feedback we mean,
information that provides useful insights on perceptions and opinions,
but are not statistical surveys that yield quantitative results that
can be generalized to the population. This feedback will, (1) provide
insights into customer or stakeholder perceptions, experiences and
expectations, (2) provide an early warning of issues with service and,
(3) focus attention on areas where communication, training or changes
in operations might improve delivery of products or services. This
collection will allow for ongoing, collaborative and actionable
communications between the Agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management.
The solicitation of feedback will target areas such as: Timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable.
[[Page 1602]]
The Agency will only submit a collection for approval under this
generic clearance if it meets the following conditions:
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency;
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data usage require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other generic mechanisms that are designed to yield quantitative
results.
As a general matter, information collections will not result in any
new system of records containing privacy information and will not ask
questions of a sensitive nature, such as sexual behavior and attitudes,
religious beliefs, and other matters that are commonly considered
private.
Below we provide projected average estimates for the next 3-years:
Affected Public: Individuals and Households, Businesses and
Organizations, State, Local or Tribal Government.
Estimated Number of Respondents: 30,000.
Estimated Number of Responses per Respondent: 1.
Estimated Annual responses: 30,000.
Estimated time per response: 60 minutes.
Burden hours: 30,000.
Audrey Rowe,
Administrator, Food and Nutrition Service.
[FR Doc. 2016-00505 Filed 1-12-16; 8:45 am]
BILLING CODE 3410-30-P
