Request for Information: Software Vendors of State and Local Management Information Systems (MIS) and Other Technology Solutions for the National School Lunch and School Breakfast Programs, 1599-1601 [2016-00504]
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Federal Register / Vol. 81, No. 8 / Wednesday, January 13, 2016 / Notices
• Proposals for new and/or revision of
food additive provisions (replies to CL
2015/12–FA)
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for the Labelling of Food Additives
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asabaliauskas on DSK5VPTVN1PROD with NOTICES
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Jkt 238001
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Mary Frances Lowe,
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[FR Doc. 2016–00482 Filed 1–12–16; 8:45 am]
BILLING CODE 3410–DM–P
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1599
DEPARTMENT OF AGRICULTURE
Food and Nutrition Service
Request for Information: Software
Vendors of State and Local
Management Information Systems
(MIS) and Other Technology Solutions
for the National School Lunch and
School Breakfast Programs
Food and Nutrition Service
(FNS), USDA.
ACTION: Notice; Request for information.
AGENCY:
This is a request for
information from Management
Information Systems (MIS) software and
hardware vendors and developers
(‘‘vendors’’) to learn about the
functionality of State and School Food
Authority National School Lunch and
School Breakfast Program (NSLP/SBP)
data management information systems.
It is not a request for proposal and does
not commit the Government to issue a
solicitation, make an award, or pay any
costs associated with responding to this
announcement. All submitted
information shall remain with the
Government and will not be returned.
All responses will become part of the
public record and will not be held
confidential.
The United States Department of
Agriculture (USDA) is seeking
information that will inform future data
reporting requirements for the
Department’s oversight and
management of NSLP/SBP. The
Department is aware that all States and
many school districts have installed and
implemented MIS or other technology
solutions to improve State and local
program management. To better
understand the availability and
implementation of these solutions,
USDA is requesting information from
vendors about NSLP/SBP data systems
they offer and have deployed at the
State and local levels.
The objectives of this request for
information (RFI) are to:
1. Obtain background data to inform
later research on State and School Food
Authority (SFA) NSLP/SBP data
management information systems.
2. Describe the functionality and
capabilities of systems currently in use
by State agencies and SFAs, or available
to States and SFA for purchase.
3. Describe the typical costs of system
development, installation, maintenance,
and upgrades.
4. Identify which States and SFAs are
using particular systems.
DATES: To be assured of consideration,
written comments must be submitted or
postmarked on or before March 14,
2016.
SUMMARY:
E:\FR\FM\13JAN1.SGM
13JAN1
1600
Federal Register / Vol. 81, No. 8 / Wednesday, January 13, 2016 / Notices
The Food and Nutrition
Service, USDA, invites the submission
of the requested information through
one of the following methods:
• Preferred method: Submit
information through the Federal
eRulemaking Portal at https://
www.regulations.gov. Follow the online
instructions for submissions.
• Mail: Submissions should be
addressed to Dennis Ranalli, Social
Science Policy Analyst, Office of Policy
Support, FNS, U.S. Department of
Agriculture, 3101 Park Center Drive,
Room 1014, Alexandria, VA 22302.
• Comments may also be emailed to
dennis.ranalli@fns.usda.gov.
All information properly and timely
submitted, using one of the three
methods described above, in response to
this request for information will be
included in the record and will be made
available to the public on the Internet at
https://www.regulations.gov. Please be
advised that the substance of the
information provided and the identity of
the individuals or entities submitting it
will be subject to public disclosure.
All written comments will be open for
public inspection at the FNS office
located at 3101 Park Center Drive,
Alexandria, Virginia, 22302, Room
1014, during regular business hours
(8:30 a.m. to 5:00 p.m., Monday through
Friday). All responses to this notice will
be summarized and included in the
request for Office of Management and
Budget (OMB) approval. All comments
will be a matter of public record.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information or
copies of this request for information
should be directed to Dennis Ranalli at
dennis.ranalli@fns.usda.gov.
SUPPLEMENTARY INFORMATION: The
current Food and Nutrition Service
(FNS) routine data collection
requirements for the National School
Lunch Program and School Breakfast
Program (NSLP/SBP) have their roots in
the paper and early computer eras and
reflect concerns with paperwork and
reporting burden. Thus, data collected
to administer and monitor these
programs is typically reported at the
State level, with detailed data collected
at the service delivery point (e.g.,
individual meal transactions, school)
often aggregated at one or more levels
(e.g., school to SFA to State-level) before
being submitted to FNS. Data
aggregation results in a significant loss
of potentially valuable information that
could support administration,
monitoring, and policy development.
FNS recognizes that, in fact, managing
a school food service program is a
complex and data intensive operation,
asabaliauskas on DSK5VPTVN1PROD with NOTICES
ADDRESSES:
VerDate Sep<11>2014
16:59 Jan 12, 2016
Jkt 238001
and that SFAs collect, generate, and
maintain far more data than they report
to their State child nutrition agencies.
This includes data on costs, revenues,
inventories, vendor management, and
other business, administrative and
regulatory activity. The same is true of
State agencies that are responsible for
monitoring the work of many SFAs.
Some States and SFAs have developed
more sophisticated data management
systems to manage program data,
however there is no comprehensive
inventory of NSLP/SBP management
information systems (MIS) in use, the
number of States and SFAs that use
MIS, or the data elements collected to
support FNS reporting and general
program management.
The Review of Child Nutrition Data
and Analysis for Program Management
project will fill this knowledge gap by
fully documenting SFA and State NSLP/
SBP management information systems.
This baseline ‘‘as is’’ review will
document overall NSLP/SBP
information system design, capabilities,
functions, development/replacement
and maintenance costs, and typical
lifespan. The ‘‘as is’’ review is focusing
particular attention on NSLP/SBP
program management data that are
collected or generated at the SFA or
State agency levels, but are not required
to be reported to FNS on any FNS
program report forms. Findings from the
RFI and additional review activities will
provide a baseline for potential
improvements to data collection
practices and help support future MIS
modernization and paperwork reduction
efforts. They will also help identify
promising and emerging practices and
define models for MIS at both the state
and local SFA levels.
FNS requests that vendors respond in
detail to the items below. Vendors are
encouraged to provide any material that
addresses the information requested or
any other information that may be
pertinent. Additional references or links
to materials are welcome.
I. Vendor Information
a. Name of Company
b. Address and Telephone Number
c. Vendor Representative, contact
number and email address
II. Vendor Overview & Experience
Briefly describe your company, your
products and services, history, and
ownership; for example:
a. Web site address
b. Main product/services
c. Main market/customers
d. Company location(s)
e. Product deployment sites/school
systems
PO 00000
Frm 00003
Fmt 4703
Sfmt 4703
1. Number of School District/schools
currently deployed
2. Average/typical size of the school
system
3. Year of first deployment
4. Years serving schools
III. Product Information
a. List and describe the core modules
provided by your product. For example:
1. Point of Sale/Service (POS)
2. Prepayment system(s) for parents
3. Nutrient Analysis and Menu Planning
4. Inventory Management
5. Purchasing/Vendor Management
6. Production Records
7. Financial Management
8. Free and Reduced-Price Meals
Applications
• Scanning paper applications
• Processing On-line applications
• Making eligibility determinations
• Creating benefit issuance
documents
• Conducting verification
9. Direct Certification
• SNAP recipients
• Extended SNAP household
members
• Other direct certification—
homeless, migrant, foster
10. Meal counting and claiming
11. Administrative Review
12. Reporting
13. Any other not listed above
b. Describe the capabilities and
reporting functionalities of your
product.
c. Describe your platform—site-based,
central office w/satellite, cloud-based,
etc.
d. For SFAs, are POS terminals
proprietary or third-party?
e. Is your system a commercial off the
shelf (COTS) product with application
in multiple industry segments or school
nutrition specific?
f. Does your firm rely on any ‘third
party software products/systems’ for
implementation and/or operation?
g. Are any additional licenses
required from ‘third party sources’ to
utilize your product?
h. What is your product’s ability to
interface with other vendor systems?
What level of customization is
available?
i. List the minimum and
recommended hardware requirements to
implement and utilize your product at
each level of installation.
j. Describe the interface capabilities
between your product and various
within-district student data base
systems.
k. Describe the interface capabilities
between your product and State agency
systems.
E:\FR\FM\13JAN1.SGM
13JAN1
Federal Register / Vol. 81, No. 8 / Wednesday, January 13, 2016 / Notices
l. Does your system adhere to Schools
Interoperability Framework (SIF)
standards?
m. Please provide a list of data
elements captured/stored by your
product. For example:
1. Name of the data element
2. Description of the data element
3. Possible values
n. Describe the processes/procedures/
steps associated with planning,
installation, setup, data import and
conversion, data migration, quality
assurance, deployment, and roll-out for
your product.
asabaliauskas on DSK5VPTVN1PROD with NOTICES
V. Pricing
a. Describe your pricing models
relevant to each component of your
product.
b. Is your pricing model based on
purchasing the entire product or
individual module(s), or is it based on
usage/users?
c. Describe the upgrade process and
cost to upgrade.
Jkt 238001
a. What type of technical training do
you provide?
b. Describe your product’s
documentation and in-program help?
Audrey Rowe,
Administrator, Food and Nutrition Service.
[FR Doc. 2016–00504 Filed 1–12–16; 8:45 am]
BILLING CODE 3410–30–P
Food and Nutrition Service
a. Describe your model for providing
customer support, including charge/cost
structure (e.g., hours of support, levels
of support).
b. Describe your incident reporting
and tracking systems, and the ability for
customer staff to access those systems
directly.
c. List the types of support access that
are available (web, email, chat,
telephone etc.).
d. Describe the communication and
escalation processes/protocols in the
event of failure, network outages,
degraded service, and/or exceeded
planned utilization.
e. Describe your replication, archival
and retrieval processes, including your
disaster recovery model.
f. Describe the warranty and
maintenance plan(s) for your product.
Have there been recent upgrades or
updates to your product? How often do
you typically develop and release
upgrades?
g. Is your support agreement
integrated into the license agreement?
h. Describe your understanding and
system approach to privacy rules,
specifically those related to children
and students (Children’s Online Privacy
Protection Act, Family Educational
Rights and Privacy Act, etc.).
i. Describe your process for upgrading
your product to meet federal and state
regulations.
j. Does your product support access
through smartphones, tablets, laptops
etc.?
16:59 Jan 12, 2016
VI. Training
DEPARTMENT OF AGRICULTURE
IV. Customer Support, Maintenance
and Security
VerDate Sep<11>2014
d. List any additional pricing/cost
information that would be useful to
evaluate the affordability of the product.
Agency Information Collection
Activities: Proposed Collection;
Comment Request—Generic Clearance
for the Collection of Qualitative
Feedback on Agency Service Delivery
Food and Nutrition Service,
USDA.
ACTION: Notice.
AGENCY:
The Food and Nutrition
Service (FNS), as part of its continuing
effort to reduce paperwork and
respondent burden, invites the general
public to comment on the ‘‘Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery ’’ for approval under the
Paperwork Reduction Act (PRA) (44
U.S.C. 3501 et seq.). This collection is
being developed as part of a Federal
Government-wide effort to streamline
the process for seeking feedback from
the public on service delivery. This
notice announces our intent to submit
this ‘‘fast track’’ collection to the Office
of Management and Budget (OMB) for
approval and to solicit comments on
specific aspects for the proposed
information collection.
DATES: Written comments must be
received on or before March 14, 2016.
ADDRESSES: Comments are invited on:
(1) Whether the proposed collection of
information is necessary for the proper
performance of the Agency’s functions,
including whether the information will
have practical utility; (2) the accuracy of
the Agency’s estimate of the proposed
information collection burden,
including the validity of the
methodology and assumptions used; (3)
ways to enhance the quality, utility and
clarity of the information to be
collected; and (4) ways to minimize the
burden of the collection of information
on those who are to respond, including
use of appropriate automated,
electronic, mechanical, or other
SUMMARY:
PO 00000
Frm 00004
Fmt 4703
Sfmt 4703
1601
technological collection techniques or
other forms of information technology.
Comments may be sent to Lynnette
Thomas, Planning & Regulatory Affairs
Office, Office of Policy Support, 3101
Park Center Drive, Alexandria, VA
22302. Comments will also be accepted
through the Federal eRulemaking Portal.
Go to https://www.regulations.gov, and
follow the online instructions for
submitting comments electronically.
All responses to this notice will be
summarized and included in the request
for Office of Management and Budget
(OMB) approval. All comments will also
become a matter of public record.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information or
copies of this information collection
should be directed to Lynnette Thomas,
Planning & Regulatory Affairs Office,
Office of Policy Support, 3101 Park
Center Drive, Alexandria, VA 22302.
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery (Fast Track).
OMB Number: 0584–NEW.
Expiration Date: Not Yet Determined.
Type of Request: New collection.
Abstract: The proposed information
collection activity provides a means to
garner qualitative customer and
stakeholder feedback in an efficient and
timely manner. By qualitative feedback
we mean, information that provides
useful insights on perceptions and
opinions, but are not statistical surveys
that yield quantitative results that can
be generalized to the population. This
feedback will, (1) provide insights into
customer or stakeholder perceptions,
experiences and expectations, (2)
provide an early warning of issues with
service and, (3) focus attention on areas
where communication, training or
changes in operations might improve
delivery of products or services. This
collection will allow for ongoing,
collaborative and actionable
communications between the Agency
and its customers and stakeholders. It
will also allow feedback to contribute
directly to the improvement of program
management.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
E:\FR\FM\13JAN1.SGM
13JAN1
]]>Agencies
[Federal Register Volume 81, Number 8 (Wednesday, January 13, 2016)]
[Notices]
[Pages 1599-1601]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-00504]
-----------------------------------------------------------------------
DEPARTMENT OF AGRICULTURE
Food and Nutrition Service
Request for Information: Software Vendors of State and Local
Management Information Systems (MIS) and Other Technology Solutions for
the National School Lunch and School Breakfast Programs
AGENCY: Food and Nutrition Service (FNS), USDA.
ACTION: Notice; Request for information.
-----------------------------------------------------------------------
SUMMARY: This is a request for information from Management Information
Systems (MIS) software and hardware vendors and developers
(``vendors'') to learn about the functionality of State and School Food
Authority National School Lunch and School Breakfast Program (NSLP/SBP)
data management information systems. It is not a request for proposal
and does not commit the Government to issue a solicitation, make an
award, or pay any costs associated with responding to this
announcement. All submitted information shall remain with the
Government and will not be returned. All responses will become part of
the public record and will not be held confidential.
The United States Department of Agriculture (USDA) is seeking
information that will inform future data reporting requirements for the
Department's oversight and management of NSLP/SBP. The Department is
aware that all States and many school districts have installed and
implemented MIS or other technology solutions to improve State and
local program management. To better understand the availability and
implementation of these solutions, USDA is requesting information from
vendors about NSLP/SBP data systems they offer and have deployed at the
State and local levels.
The objectives of this request for information (RFI) are to:
1. Obtain background data to inform later research on State and
School Food Authority (SFA) NSLP/SBP data management information
systems.
2. Describe the functionality and capabilities of systems currently
in use by State agencies and SFAs, or available to States and SFA for
purchase.
3. Describe the typical costs of system development, installation,
maintenance, and upgrades.
4. Identify which States and SFAs are using particular systems.
DATES: To be assured of consideration, written comments must be
submitted or postmarked on or before March 14, 2016.
[[Page 1600]]
ADDRESSES: The Food and Nutrition Service, USDA, invites the submission
of the requested information through one of the following methods:
Preferred method: Submit information through the Federal
eRulemaking Portal at https://www.regulations.gov. Follow the online
instructions for submissions.
Mail: Submissions should be addressed to Dennis Ranalli,
Social Science Policy Analyst, Office of Policy Support, FNS, U.S.
Department of Agriculture, 3101 Park Center Drive, Room 1014,
Alexandria, VA 22302.
Comments may also be emailed to
dennis.ranalli@fns.usda.gov.
All information properly and timely submitted, using one of the
three methods described above, in response to this request for
information will be included in the record and will be made available
to the public on the Internet at https://www.regulations.gov. Please be
advised that the substance of the information provided and the identity
of the individuals or entities submitting it will be subject to public
disclosure.
All written comments will be open for public inspection at the FNS
office located at 3101 Park Center Drive, Alexandria, Virginia, 22302,
Room 1014, during regular business hours (8:30 a.m. to 5:00 p.m.,
Monday through Friday). All responses to this notice will be summarized
and included in the request for Office of Management and Budget (OMB)
approval. All comments will be a matter of public record.
FOR FURTHER INFORMATION CONTACT: Requests for additional information or
copies of this request for information should be directed to Dennis
Ranalli at dennis.ranalli@fns.usda.gov.
SUPPLEMENTARY INFORMATION: The current Food and Nutrition Service (FNS)
routine data collection requirements for the National School Lunch
Program and School Breakfast Program (NSLP/SBP) have their roots in the
paper and early computer eras and reflect concerns with paperwork and
reporting burden. Thus, data collected to administer and monitor these
programs is typically reported at the State level, with detailed data
collected at the service delivery point (e.g., individual meal
transactions, school) often aggregated at one or more levels (e.g.,
school to SFA to State-level) before being submitted to FNS. Data
aggregation results in a significant loss of potentially valuable
information that could support administration, monitoring, and policy
development.
FNS recognizes that, in fact, managing a school food service
program is a complex and data intensive operation, and that SFAs
collect, generate, and maintain far more data than they report to their
State child nutrition agencies. This includes data on costs, revenues,
inventories, vendor management, and other business, administrative and
regulatory activity. The same is true of State agencies that are
responsible for monitoring the work of many SFAs. Some States and SFAs
have developed more sophisticated data management systems to manage
program data, however there is no comprehensive inventory of NSLP/SBP
management information systems (MIS) in use, the number of States and
SFAs that use MIS, or the data elements collected to support FNS
reporting and general program management.
The Review of Child Nutrition Data and Analysis for Program
Management project will fill this knowledge gap by fully documenting
SFA and State NSLP/SBP management information systems. This baseline
``as is'' review will document overall NSLP/SBP information system
design, capabilities, functions, development/replacement and
maintenance costs, and typical lifespan. The ``as is'' review is
focusing particular attention on NSLP/SBP program management data that
are collected or generated at the SFA or State agency levels, but are
not required to be reported to FNS on any FNS program report forms.
Findings from the RFI and additional review activities will provide a
baseline for potential improvements to data collection practices and
help support future MIS modernization and paperwork reduction efforts.
They will also help identify promising and emerging practices and
define models for MIS at both the state and local SFA levels.
FNS requests that vendors respond in detail to the items below.
Vendors are encouraged to provide any material that addresses the
information requested or any other information that may be pertinent.
Additional references or links to materials are welcome.
I. Vendor Information
a. Name of Company
b. Address and Telephone Number
c. Vendor Representative, contact number and email address
II. Vendor Overview & Experience
Briefly describe your company, your products and services, history,
and ownership; for example:
a. Web site address
b. Main product/services
c. Main market/customers
d. Company location(s)
e. Product deployment sites/school systems
1. Number of School District/schools currently deployed
2. Average/typical size of the school system
3. Year of first deployment
4. Years serving schools
III. Product Information
a. List and describe the core modules provided by your product. For
example:
1. Point of Sale/Service (POS)
2. Prepayment system(s) for parents
3. Nutrient Analysis and Menu Planning
4. Inventory Management
5. Purchasing/Vendor Management
6. Production Records
7. Financial Management
8. Free and Reduced-Price Meals Applications
Scanning paper applications
Processing On-line applications
Making eligibility determinations
Creating benefit issuance documents
Conducting verification
9. Direct Certification
SNAP recipients
Extended SNAP household members
Other direct certification--homeless, migrant, foster
10. Meal counting and claiming
11. Administrative Review
12. Reporting
13. Any other not listed above
b. Describe the capabilities and reporting functionalities of your
product.
c. Describe your platform--site-based, central office w/satellite,
cloud-based, etc.
d. For SFAs, are POS terminals proprietary or third-party?
e. Is your system a commercial off the shelf (COTS) product with
application in multiple industry segments or school nutrition specific?
f. Does your firm rely on any `third party software products/
systems' for implementation and/or operation?
g. Are any additional licenses required from `third party sources'
to utilize your product?
h. What is your product's ability to interface with other vendor
systems? What level of customization is available?
i. List the minimum and recommended hardware requirements to
implement and utilize your product at each level of installation.
j. Describe the interface capabilities between your product and
various within-district student data base systems.
k. Describe the interface capabilities between your product and
State agency systems.
[[Page 1601]]
l. Does your system adhere to Schools Interoperability Framework
(SIF) standards?
m. Please provide a list of data elements captured/stored by your
product. For example:
1. Name of the data element
2. Description of the data element
3. Possible values
n. Describe the processes/procedures/steps associated with
planning, installation, setup, data import and conversion, data
migration, quality assurance, deployment, and roll-out for your
product.
IV. Customer Support, Maintenance and Security
a. Describe your model for providing customer support, including
charge/cost structure (e.g., hours of support, levels of support).
b. Describe your incident reporting and tracking systems, and the
ability for customer staff to access those systems directly.
c. List the types of support access that are available (web, email,
chat, telephone etc.).
d. Describe the communication and escalation processes/protocols in
the event of failure, network outages, degraded service, and/or
exceeded planned utilization.
e. Describe your replication, archival and retrieval processes,
including your disaster recovery model.
f. Describe the warranty and maintenance plan(s) for your product.
Have there been recent upgrades or updates to your product? How often
do you typically develop and release upgrades?
g. Is your support agreement integrated into the license agreement?
h. Describe your understanding and system approach to privacy
rules, specifically those related to children and students (Children's
Online Privacy Protection Act, Family Educational Rights and Privacy
Act, etc.).
i. Describe your process for upgrading your product to meet federal
and state regulations.
j. Does your product support access through smartphones, tablets,
laptops etc.?
V. Pricing
a. Describe your pricing models relevant to each component of your
product.
b. Is your pricing model based on purchasing the entire product or
individual module(s), or is it based on usage/users?
c. Describe the upgrade process and cost to upgrade.
d. List any additional pricing/cost information that would be
useful to evaluate the affordability of the product.
VI. Training
a. What type of technical training do you provide?
b. Describe your product's documentation and in-program help?
Audrey Rowe,
Administrator, Food and Nutrition Service.
[FR Doc. 2016-00504 Filed 1-12-16; 8:45 am]
BILLING CODE 3410-30-P
