Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 75860-75861 [2015-30657]

Download as PDF asabaliauskas on DSK5VPTVN1PROD with NOTICES 75860 Federal Register / Vol. 80, No. 233 / Friday, December 4, 2015 / Notices 20503 and to Marta Gospodarczyk, Office of Electricity, Coal, Nuclear, and Renewables Analysis, EI–34, Forrestal Building, U.S. Department of Energy, 1000 Independence Avenue, Washington, DC 20585. Alternatively, Ms. Gospodarczyk may be contacted by telephone at 202–586–0527 or email (marta.gospodarczyk@eia.gov). FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies of any forms and instructions should be directed to Ms. Gospodarczyk at the address listed above. The Form NWPA–830G, ‘‘Appendix G—Standard Remittance Advice for Payment of Fees,’’ may also be viewed here: http:// www.eia.gov/survey/form/nwpa_830g/ proposed/appendix_g.pdf, and Annex A to Appendix G here: http:// www.eia.gov/survey/form/nwpa_830g/ proposed/annex_a_appendix_g.pdf. SUPPLEMENTARY INFORMATION: This information collection request contains: (1) OMB No.: 1901–0260; (2) Information Collection Request Title: Standard Contract for Disposal of Spent Nuclear Fuel and/or High-Level Radioactive Waste; (3) Type of Request: Three-year extension; (4) Purpose: The Federal Energy Administration Act of 1974 (15 U.S.C. 761 et seq.) and the DOE Organization Act (42 U.S.C. 7101 et seq.) require EIA to carry out a centralized, comprehensive, and unified energy information program. This program collects, evaluates, assembles, analyzes, and disseminates information on energy resource reserves, production, demand, technology, and related economic and statistical information. This information is used to assess the adequacy of energy resources to meet near and longer term domestic demands. EIA, as part of its effort to comply with the Paperwork Reduction Act of 1995 (44 U.S.C. 3501 et seq.), provides the general public and other federal agencies with opportunities to comment on collections of energy information conducted by or in conjunction with EIA. Also, EIA will later seek approval for this collection by OMB under Section 3507(a) of the Paperwork Reduction Act of 1995. The Nuclear Waste Policy Act of 1982 (42 U.S.C. 10101 et seq.) required that DOE enter into Standard Contracts with all generators or owners of spent nuclear fuel and high-level radioactive waste of domestic origin. Form NWPA–830G, ‘‘Appendix G—Standard Remittance Advice for Payment of Fees,’’ including Annex A to Appendix G, is an Appendix to this Standard Contract. Appendix G and Annex A to Appendix VerDate Sep<11>2014 18:41 Dec 03, 2015 Jkt 238001 G are commonly referred to as Remittance Advice (RA) forms. RA forms must be submitted quarterly by generators and owners of spent nuclear fuel and high-level radioactive waste of domestic origin who signed the Standard Contract. Appendix G is designed to serve as the source document for entries into DOE accounting records to transmit data to DOE concerning payment of fees into the Nuclear Waste Fund for spent nuclear fuel and high-level waste disposal. Annex A to Appendix G is used to provide data on the amount of net electricity generated and sold, upon which these fees are based. (5) Annual Estimated Number of Respondents: 100; (6) Annual Estimated Number of Total Responses: 400; (7) Annual Estimated Number of Burden Hours: 2,000; (8) Annual Estimated Reporting and Recordkeeping Cost Burden: EIA estimates that there are no additional costs to respondents associated with the surveys other than the costs associated with the burden hours. The information is maintained in the normal course of business. The cost of burden hours to the respondents is estimated to be $143,940 ($71.97 per hour × 2,000 hours). Therefore, other than the cost of burden hours, EIA estimates that there are no additional costs for generating, maintaining and providing the information. Statutory Authority: Federal Energy Administration Act of 1974 (15 U.S.C. 761 et seq.); DOE Organization Act (42 U.S.C. 7101 et seq.); and Nuclear Waste Policy Act of 1982 (42 U.S.C. 10101 et seq.). Issued in Washington, DC, on November 25, 2015. Nanda Srinivasan, Director, Office of Survey Development and Statistical Integration, U.S. Energy Information Administration. [FR Doc. 2015–30658 Filed 12–3–15; 8:45 am] BILLING CODE 6450–01–P DEPARTMENT OF ENERGY U.S. Energy Information Administration Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery U.S. Energy Information Administration (EIA), Department of Energy. AGENCY: PO 00000 Frm 00012 Fmt 4703 Sfmt 4703 Notice and request for comments. ACTION: As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, EIA invites the general public to comment on the following proposed Generic Information Collection Request (Generic ICR): ‘‘Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery’’ for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et seq.). This notice announces EIA’s intent to submit this proposed collection to the Office of Management and Budget (OMB) for approval. DATES: Consideration will be given to all comments received by February 2, 2016. If you anticipate difficulty in submitting comments within that period, contact the person listed in ADDRESSES as soon as possible. ADDRESSES: Written comments may be sent to Jacob Bournazian, Energy Information Administration, 1000 Independence Avenue SW., Washington, DC 20585 or by fax at 202– 586–0552 or by email at jacob.bournazian@eia.gov. Comments submitted in response to this notice may be made available to the public through relevant Web sites. For this reason, please do not include in your comments information of a confidential nature, such as sensitive personal information or proprietary information. If you send an email comment, your email address will be automatically captured and included as part of the comment that is placed in the public docket and made available on the Internet. Please note that responses to this public comment request containing any routine notice about the confidentiality of the communication will be treated as public comments that may be made available to the public notwithstanding the inclusion of the routine notice. FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies of the information collection supporting statement should be directed to Jacob Bournazian, Energy Information Administration, 1000 Independence Avenue SW., Washington, DC 20585, phone: 202–586–5562, email: jacob.bournazian@eia.gov. SUPPLEMENTARY INFORMATION: Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. Abstract: The proposed information collection activity provides a means to collect qualitative customer and SUMMARY: E:\FR\FM\04DEN1.SGM 04DEN1 asabaliauskas on DSK5VPTVN1PROD with NOTICES Federal Register / Vol. 80, No. 233 / Friday, December 4, 2015 / Notices stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations. This feedback also provides an early warning of issues with service, or focuses attention on areas where communication, training or changes in operations might improve the accuracy of data reported on survey instruments or the delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. The solicitation of feedback will target areas such as: Timeliness, understanding of questions and terminology used in survey instruments, perceptions on data confidentiality and security, appropriateness and relevancy of information, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. Responses will be assessed to plan and inform efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers and stakeholders on the agency’s services will be unavailable. The agency will only submit a collection for approval under this generic clearance if it meets the following conditions: The collections are voluntary; The collections are low-burden for respondents (based on considerations of total burden hours, total number of respondents, or burden-hours per respondent) and are low-cost for both the respondents and the Federal Government; The collections are non-controversial and do not raise issues of concern to other Federal agencies; Any collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future; Personally identifiable information (PII) is collected only to the extent necessary for initially contacting respondents and is not retained; Information gathered is intended to be used only internally for general service VerDate Sep<11>2014 18:41 Dec 03, 2015 Jkt 238001 improvement, the design, modification, and evaluation of survey instruments, modes of data collection, and program management purposes. It is not intended for release outside of the agency (if released, the agency must indicate the qualitative nature of the information); Information gathered will not be used for the purpose of substantially informing influential policy decisions; and the collections will not be designed or expected to yield statistically reliable results or used as though the results are generalizable to the population of study. The information gathered will only generate qualitative type of information. Feedback collected under this generic clearance provides useful information, but it does not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. As a general matter, information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. Current Actions: New collection of information. Type of Review: New Collection. Affected Public: Individuals and Households, Businesses and Organizations, State, Local or Tribal Government. Estimated Number of Respondents: Below is a preliminary estimate of the aggregate number of respondents and burden hours for this generic clearance. Average Expected Annual Number of activities: 250. Average number of Respondents per Activity: 100. PO 00000 Frm 00013 Fmt 4703 Sfmt 9990 75861 Annual responses: 25,000. Frequency of Response: Once per request. Average minutes per response: 60. Burden hours: 25,000. Request for Comments: Comments submitted in response to this notice will be summarized and/or included in the request for OMB approval. Comments are invited on: (a) Whether the collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; (b) the accuracy of the agency’s estimate of the burden of the collection of information; (c) ways to enhance the quality, utility, and clarity of the information to be collected; (d) ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques or other forms of information technology; and (e) estimates of capital or start-up costs and costs of operation, maintenance, and purchase of services to provide information. Burden means the total time, effort, or financial resources expended by persons to generate, maintain, retain, disclose or provide information to or for a Federal agency. This includes the time needed to review instructions; to develop, acquire, install and utilize technology and systems for the purpose of collecting, validating and verifying information, processing and maintaining information, and disclosing and providing information; to train personnel and to be able to respond to a collection of information, to search data sources, to complete and review the collection of information; and to transmit or otherwise disclose the information. All written comments will be available for public inspection at www.Regulations.gov. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid Office of Management and Budget control number. Statutory Authority: Executive Order (E.O.) 13571, Streamlining Service Delivery and Improving Customer Service. Issued in Washington, DC, on November 25, 2015. Nanda Srinivasan, Director, Office of Survey Development and Statistical Integration, U.S. Energy Information Administration. [FR Doc. 2015–30657 Filed 12–3–15; 8:45 am] BILLING CODE 6450–01–P E:\FR\FM\04DEN1.SGM 04DEN1

Agencies

[Federal Register Volume 80, Number 233 (Friday, December 4, 2015)]
[Notices]
[Pages 75860-75861]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-30657]


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DEPARTMENT OF ENERGY

U.S. Energy Information Administration


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: U.S. Energy Information Administration (EIA), Department of 
Energy.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, EIA 
invites the general public to comment on the following proposed Generic 
Information Collection Request (Generic ICR): ``Generic Clearance for 
the Collection of Qualitative Feedback on Agency Service Delivery'' for 
approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et 
seq.). This notice announces EIA's intent to submit this proposed 
collection to the Office of Management and Budget (OMB) for approval.

DATES: Consideration will be given to all comments received by February 
2, 2016. If you anticipate difficulty in submitting comments within 
that period, contact the person listed in ADDRESSES as soon as 
possible.

ADDRESSES: Written comments may be sent to Jacob Bournazian, Energy 
Information Administration, 1000 Independence Avenue SW., Washington, 
DC 20585 or by fax at 202-586-0552 or by email at 
jacob.bournazian@eia.gov.
    Comments submitted in response to this notice may be made available 
to the public through relevant Web sites. For this reason, please do 
not include in your comments information of a confidential nature, such 
as sensitive personal information or proprietary information. If you 
send an email comment, your email address will be automatically 
captured and included as part of the comment that is placed in the 
public docket and made available on the Internet. Please note that 
responses to this public comment request containing any routine notice 
about the confidentiality of the communication will be treated as 
public comments that may be made available to the public 
notwithstanding the inclusion of the routine notice.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection supporting statement should be 
directed to Jacob Bournazian, Energy Information Administration, 1000 
Independence Avenue SW., Washington, DC 20585, phone: 202-586-5562, 
email: jacob.bournazian@eia.gov.

SUPPLEMENTARY INFORMATION:
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The proposed information collection activity provides a 
means to collect qualitative customer and

[[Page 75861]]

stakeholder feedback in an efficient, timely manner, in accordance with 
the Administration's commitment to improving service delivery.
    By qualitative feedback we mean information that provides useful 
insights on perceptions and opinions, but are not statistical surveys 
that yield quantitative results that can be generalized to the 
population of study. This feedback will provide insights into customer 
or stakeholder perceptions, experiences and expectations. This feedback 
also provides an early warning of issues with service, or focuses 
attention on areas where communication, training or changes in 
operations might improve the accuracy of data reported on survey 
instruments or the delivery of products or services. These collections 
will allow for ongoing, collaborative and actionable communications 
between the agency and its customers and stakeholders. It will also 
allow feedback to contribute directly to the improvement of program 
management.
    The solicitation of feedback will target areas such as: Timeliness, 
understanding of questions and terminology used in survey instruments, 
perceptions on data confidentiality and security, appropriateness and 
relevancy of information, accuracy of information, courtesy, efficiency 
of service delivery, and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and 
stakeholders on the agency's services will be unavailable.
    The agency will only submit a collection for approval under this 
generic clearance if it meets the following conditions:
    The collections are voluntary;
    The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
    The collections are non-controversial and do not raise issues of 
concern to other Federal agencies;
    Any collection is targeted to the solicitation of opinions from 
respondents who have experience with the program or may have experience 
with the program in the near future;
    Personally identifiable information (PII) is collected only to the 
extent necessary for initially contacting respondents and is not 
retained;
    Information gathered is intended to be used only internally for 
general service improvement, the design, modification, and evaluation 
of survey instruments, modes of data collection, and program management 
purposes. It is not intended for release outside of the agency (if 
released, the agency must indicate the qualitative nature of the 
information);
    Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and the 
collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study. The information gathered will only generate 
qualitative type of information.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature, such as sexual behavior and attitudes, 
religious beliefs, and other matters that are commonly considered 
private.
    Current Actions: New collection of information.
    Type of Review: New Collection.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Estimated Number of Respondents: Below is a preliminary estimate of 
the aggregate number of respondents and burden hours for this generic 
clearance.
    Average Expected Annual Number of activities: 250.
    Average number of Respondents per Activity: 100.
    Annual responses: 25,000.
    Frequency of Response: Once per request.
    Average minutes per response: 60.
    Burden hours: 25,000.
    Request for Comments: Comments submitted in response to this notice 
will be summarized and/or included in the request for OMB approval. 
Comments are invited on: (a) Whether the collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information shall have practical utility; (b) the 
accuracy of the agency's estimate of the burden of the collection of 
information; (c) ways to enhance the quality, utility, and clarity of 
the information to be collected; (d) ways to minimize the burden of the 
collection of information on respondents, including through the use of 
automated collection techniques or other forms of information 
technology; and (e) estimates of capital or start-up costs and costs of 
operation, maintenance, and purchase of services to provide 
information. Burden means the total time, effort, or financial 
resources expended by persons to generate, maintain, retain, disclose 
or provide information to or for a Federal agency. This includes the 
time needed to review instructions; to develop, acquire, install and 
utilize technology and systems for the purpose of collecting, 
validating and verifying information, processing and maintaining 
information, and disclosing and providing information; to train 
personnel and to be able to respond to a collection of information, to 
search data sources, to complete and review the collection of 
information; and to transmit or otherwise disclose the information. All 
written comments will be available for public inspection at 
www.Regulations.gov.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid Office of Management and Budget control number.

    Statutory Authority: Executive Order (E.O.) 13571, Streamlining 
Service Delivery and Improving Customer Service.

    Issued in Washington, DC, on November 25, 2015.
Nanda Srinivasan,
Director, Office of Survey Development and Statistical Integration, 
U.S. Energy Information Administration.
[FR Doc. 2015-30657 Filed 12-3-15; 8:45 am]
 BILLING CODE 6450-01-P