Technology Transitions, Policies and Rules Governing Retirement of Copper Loops by Incumbent Local Exchange Carriers and Special Access for Price Cap Local Exchange Carriers, 57768-57782 [2015-23623]
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[GN Docket No. 13–5, RM–11358; WC
Docket No. 05–25, RM–10593; FCC 15–97]
Technology Transitions, Policies and
Rules Governing Retirement of Copper
Loops by Incumbent Local Exchange
Carriers and Special Access for Price
Cap Local Exchange Carriers
Federal Communications
Commission.
ACTION: Proposed rule.
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AGENCY:
SUMMARY: In this document, the
Commission takes further action on a
rulemaking it initiated in January 6,
2015, to help guide and accelerate the
technological revolutions that are
underway involving the transitions from
networks based on TDM circuitswitched voice services running on
copper loops to all-IP multi-media
networks using copper, co-axial cable,
wireless, and fiber as physical
infrastructure. This Further Notice of
Proposed Rulemaking (FNPRM) is only
one of a series of Commission actions to
protect core values and ensure the
success of these technology transitions.
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In this FNPRM, we take steps to ensure
that competition continues to thrive and
to protect consumers during transitions.
These steps will help to ensure that the
technology transitions continue to
succeed.
DATES: Submit comments on or before
October 26, 2015. Submit reply
comments on or before November 24,
2015.
ADDRESSES: You may submit comments,
identified by GN Docket No. 13–5, RM–
11358, WC Docket No. 05–25, RM–
10593, by any of the following methods:
• Federal Communications
Commission’s Web site: https://
fjallfoss.fcc.gov/ecfs2/. Follow the
instructions for submitting comments.
• People with Disabilities: Contact
the FCC to request reasonable
accommodations (accessible format
documents, sign language interpreters,
CART, etc.) by email: FCC504@fcc.gov
or phone: 202–418–0530 or TTY: 202–
418–0432.
For detailed instructions for
submitting comments and additional
information on the rulemaking process,
see the SUPPLEMENTARY INFORMATION
section of this document.
FOR FURTHER INFORMATION CONTACT:
Michele Levy Berlove, Wireline
Competition Bureau, Competition
Policy Division, (202) 418–1477, or send
an email to michele.berlove@fcc.gov.
SUPPLEMENTARY INFORMATION: This is a
summary of the Commission’s Further
Notice of Proposed Rulemaking
(FNPRM) in GN Docket No. 13–5, RM–
11358, WC Docket No. 05–25, RM–
10593, FCC 15–97, adopted August 6,
2015 and released August 7, 2015. The
full text of this document is available for
public inspection during regular
business hours in the FCC Reference
Information Center, Portals II, 445 12th
Street SW., Room CY–A257,
Washington, DC 20554. It is available on
the Commission’s Web site at https://
www.fcc.gov.
I. Introduction
1. Communications networks are
rapidly transitioning away from the
historic provision of time-division
multiplexed (TDM) services running on
copper to new, all-Internet Protocol (IP)
multimedia networks using copper, coaxial cable, wireless, and fiber as
physical infrastructure. Our actions
today further the technology transitions
underway in our Nation’s fixed
communications networks that offer the
prospect of innovative and improved
services to consumers and businesses
alike. The core goals of the January 2014
Technology Transitions Order frame our
approach here. In the Technology
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Transitions Order, we emphasized the
importance of speeding market-driven
technological transitions and
innovations while preserving the core
statutory values as codified by Congress:
competition, consumer protection,
universal service, and public safety.
Furthering these core values will
accelerate customer adoption of
technology transitions. Today, we take
the next step in advancing longstanding
competition and consumer protection
policies on a technologically-neutral
basis in order to ensure that the
deployment of innovative and improved
communications services can continue
without delay.
2. Industry is investing aggressively in
modern telecommunications networks
and services. Overall, according to data
supplied by USTelecom and AT&T,
capital expenditures by broadband
providers topped $75 billion in 2013
and continue to increase. AT&T recently
announced that by the year 2020, 75
percent of its network will be controlled
by software. To do this, AT&T is
undergoing a massive effort to train
about 130,000 of its employees on
software-defined networking
architecture and protocols. AT&T has
also expanded its wireline IP broadband
network to 57 million customer
locations, as well as extended fiber to
725,000 business locations. Moreover,
Verizon passes more than 19.8 million
premises with its all-fiber network—the
largest such network in the country—
and it projects that soon about 70
percent of the premises in its landline
territory will have access to all-fiber
facilities. Verizon too has announced an
SDN-based strategy ‘‘to introduce new
operational efficiencies and allow for
the enablement of rapid and flexible
service delivery to Verizon’s
customers.’’ And CenturyLink has
announced the launch of 1 Gbps
broadband service to 16 cities.
According to recent reports,
CenturyLink’s national fiber network
upgrade has expanded availability of
CenturyLink’s gigabit broadband
services to nearly 490,000 business
locations. These are just a few of many
examples in which industry is investing
heavily to bring the benefits of new
networks and services to customers of
all sizes.
3. We recognize that the success of the
technology transitions is dependent,
among other things, on clear and certain
direction from the Commission that
preserves the historic values that
Congress has incorporated in the
Communications Act of 1934, as
amended (the Act). In the January 6,
2015 NPRM, 80 FR 450, we sought
comment on limited oversight that
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would encourage transitions that could
otherwise be delayed if a portion of
consumers were left behind or
competition were allowed to diminish—
recognizing that the transitions that are
underway are organic processes without
a single starting or stopping point.
Building on that NPRM, in this item we
support the transitions by adopting
limited and targeted regulation to
preserve competition and to protect
consumers, especially those in
vulnerable populations who have not
yet voluntarily migrated from plain old
telephone service (POTS) and other
legacy services. In taking these steps, we
seek to avoid the need for future
regulation and dispute resolution that
could cause delays down the road.
Carriers involved in the historic
transitions have made clear their
intention to protect consumers and
preserve a competitive marketplace
going forward, and the pro-transition
rules we adopt today are consistent with
those mutually shared goals.
4. Establishing Clear Standards to
Streamline Transitions to an All-IP
Environment. Having established that
section 214’s discontinuance provisions
apply to a service based on a totality-ofthe-circumstances functional
evaluation, we believe it is prudent to
provide additional guidance so that
consumers and providers are clear on
the meaning of the section 214 standard.
Building on the record developed in
response to the -NPRM, in this FNPRM
we propose specific criteria for the
Commission to use in evaluating
applications to discontinue retail
services pursuant to section 214 of the
Act. We believe all stakeholders will
benefit from an additional round of
focused comment on our specific
proposals. As we stated previously,
adopting specific criteria will enable the
Commission to ensure that we can carry
out our statutorily-mandated
responsibilities in a technology-neutral
manner and provide clear up-front
guidance that will minimize
complications when carriers seek
approval for large-scale
discontinuances. With clear standards
in place, carriers will not have to guess
as to how they can obtain approval to
discontinue TDM services once they are
ready to do so.
II. Further Notice Of Proposed
Rulemaking
A. Establishing Clear Standards To
Streamline Transitions to an All-IP
Environment
5. We seek comment on specific
proposals for possible criteria against
which to measure ‘‘what would
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constitute an adequate substitute for
retail services that a carrier seeks to
discontinue, reduce, or impair in
connection with a technology transition
(e.g., TDM to IP, wireline to wireless).’’
We sought comment on this topic in the
Notice, asking wide-ranging questions,
and believe that the specific proposals
that we raise here will facilitate
development of a sufficient record to
allow us to fully establish highly
effective, clear, and technology-neutral
criteria. The Commission remains
dedicated to providing carriers the
guidance and clarity they need to
implement new technologies at scale as
quickly as possible. We will benefit
from more targeted input in order to
adopt rules that are carefully tailored to
address the issues presented by the
ongoing technology transitions process
and that will stand the test of time.
6. Our purpose is to adopt clear
criteria that will eliminate uncertainty
that could potentially impede the
industry from actuating a rapid and
prompt transition to IP and wireless
technology. We recognize that our
existing case-by-case approach may not
provide sufficient guidance as to what
constitutes an adequate substitute with
regard to cutting-edge technology
transitions, and we recognize that as a
result carriers may be more inclined to
pursue half-measures that merely ‘‘test
the water.’’ Such outcomes reduce
innovation and are inconsistent with
our overarching goal of advancing the
public interest and ensuring ‘‘that we
protect consumers, competition, and
public safety.’’
7. The Commission always has
applied certain criteria in evaluating the
adequacy of alternative services in the
context of section 214 discontinuance
applications. The Commission has
engaged in a highly fact-specific
analysis based on the situation
presented and has not codified any
specific criteria by which it evaluates
the adequacy of substitute services. The
record we received in response to
questions in the NPRM about adequate
substitutes included a range of public
interest organizations, state utility
commissions, competitive LECs,
telecommunications service consumers,
and others advocating that we should
define attributes of an adequate
substitute, and other commenters,
particularly larger incumbent LECs,
urging us not to do so. Incumbent LECs
believe that defining the attributes of an
adequate substitute service would
discourage carriers from innovating. A
number of these commenters argue that
the Commission should encourage the
development of industry best practices.
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8. Commenters have not swayed us
from our belief that establishing criteria
for evaluating the adequacy of
replacement services will benefit
industry and consumers alike by
providing certainty. Indeed, we believe
that by establishing and codifying such
criteria, we provide transparency and
certainty in an area that has been subject
to case-by-case evaluation without
formal rule-based guidance. We believe
that it is important to ensure that key
aspects of service such as connection
persistence and quality, 9-1-1 service,
and service for individuals with
disabilities remain available. We agree
with Public Knowledge that establishing
clear principles that ensure the
availability of key functions posttransition will likely increase public
acceptance of alternative technologies,
thus decreasing resistance to services
based on next-generation technologies.
9. We agree with incumbent LECs that
the Commission must evaluate the
availability of alternative services from
sources other than the carrier seeking
section 214 discontinuance authority.
Moreover, there seems to be a misplaced
belief that the Commission will
automatically categorize any change in
underlying technology or facility as a
discontinuance, reduction, or
impairment of service for which a
carrier must seek Commission
authorization under section 214. It is
important to note that the Commission
must evaluate the adequacy of those
alternative services using the same
criteria as those applied to any
replacement service offered by the
discontinuing carrier. We also reiterate
that the availability of adequate
substitute services is just one of five
factors the Commission looks at in
evaluating section 214 discontinuance
applications under existing precedent,
to be balanced against the other factors
in determining whether the public
convenience and necessity will be
adversely affected by discontinuance of
the service at issue. In evaluating an
application for discontinuance authority
under section 214(a), the Commission
considers five factors that are intended
to balance the interests of the carrier
seeking discontinuance authority and
the affected user community: (1) The
financial impact on the common carrier
of continuing to provide the service; (2)
the need for the service in general; (3)
the need for the particular facilities in
question; (4) the existence, availability,
and adequacy of alternatives; and (5)
increased charges for alternative
services, although this factor may be
outweighed by other considerations.
The reasonably comparable wholesale
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access interim rule that we adopt in the
Order applies as a condition on certain
grants of discontinuance authority, and
as such it applies separately from and
subsequent to this balancing test. We
therefore believe that adoption of
criteria by which to measure the
adequacy of available substitute
services, which we will look to as part
of a larger evaluation of the
circumstances surrounding a proposed
discontinuance, will not serve to
discourage carriers from seeking to
innovate and develop new
communications technologies.
1. Proposed Criteria
10. Consistent with the NPRM, we
tentatively conclude that several of the
criteria proposed by Public Knowledge,
listed below, are the appropriate criteria
for the Commission to consider in
determining whether to authorize
carriers to discontinue a legacy retail
service in favor of a retail service based
on a newer technology. These proposed
criteria align the Commission’s dual
incentives of: (1) Meeting the statutory
obligations to protect consumers,
competition, and the public safety; and
(2) resolving discontinuance
applications as briskly as possible. As
Public Knowledge et al. have noted,
‘‘[w]hen a new technology can be
trusted to offer the same or better
service than what customers had before
(at the same or better price), customers
will have no reason to object to the
transition.’’ We find that having clear,
established criteria is consistent with
the Commission’s obligations and also
gives applicants the information they
need to ultimately be more responsive
to the Commission’s concerns regarding
adequate substitutes.
11. Specifically, we propose that a
carrier seeking to discontinue an
existing retail service in favor of a retail
service based on a newer technology
must demonstrate that any substitute
service offered by the carrier or
alternative services available from other
providers in the affected service area
meet the following criteria in order for
the section 214 application to be eligible
for an automatic grant pursuant to
Section 63.71(d) of the Commission’s
rules: (1) Network capacity and
reliability; (2) service quality; (3) device
and service interoperability, including
interoperability with vital third-party
services (through existing or new
devices); (4) service for individuals with
disabilities, including compatibility
with assistive technologies; (5) PSAP
and 9-1-1 service; (6) cybersecurity; (7)
service functionality; and (8) coverage.
Certain commenters support the ten
attributes proposed by Public
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Knowledge. One of those supporters
suggests reworking and combining those
criteria to focus on retail services,
consistent with the Commission’s stated
emphasis in the NPRM, as follows: ‘‘(1)
Reliable and accurate access to E911; (2)
constant availability, including during
storms and emergencies; (3) adequate
call quality; (4) compatibility with
health and safety services that use the
network; (5) adequate data transmission
capability; and (6) affordable to
consumers.’’ We seek detailed comment
on these and other possible criteria
below. Although much of the discussion
on the proposed criteria focuses on
residential end users, we also recognize
that the perspective of commercial
stakeholders, including enterprise end
users, is vitally important. We therefore
seek comment from these stakeholders
regarding how and to what extent the
proposed criteria inform their decisionmaking process. Are their service
concerns identical to those of residential
consumers? If not, should different or
additional service metrics be considered
for their purposes?
12. As an initial matter, we seek
comment on when any criteria that we
adopt should apply. Should their
application be dependent on the nature
of the existing service and the newer
service to which the carrier is
transitioning? What should qualify as a
‘‘service based on a newer technology’’?
Rather than framing the draft rule in
terms of discontinuance of an ‘‘existing’’
service in favor of a ‘‘service based on
a newer technology,’’ should we instead
frame it in terms of discontinuance of
‘‘legacy service,’’ and if so how should
the term ‘‘legacy service’’ be defined?
Should the criteria apply where the
replacement service offered by the
requesting carrier or the alternative
services available from other providers
in the relevant service area are IP-based
or wireless? Should they apply where
the replacement or alternative service is
based on next-generation technologies?
If so, how should we define nextgeneration technologies? For purposes
of this FNPRM, we will simply refer to
the relevant situations in which a carrier
seeks to discontinue an existing retail
service in favor of a next-generation
service as ‘‘technology transitions,’’ but
we do not intend to suggest that we
have reached a conclusion on when any
criteria that we have adopted will apply.
13. We further tentatively conclude
that if a carrier certifies in its
application that it satisfies all of these
criteria, then the application will be
eligible for automatic grant pursuant to
section 63.71(d) of the Commission’s
rules as long as other already-adopted
applicable requirements for automatic
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grant are satisfied. However, if the
carrier discontinuing a service during a
technology transition is unable to file
such a certification, or if comments or
objections call into question whether a
substitute or alternative service satisfies
all of the criteria we adopt, then we
would not automatically grant the
application. Instead, the carrier would
be required to submit information
demonstrating the degree to which it
meets or does not meet each factor, and
we would weigh this information in our
evaluation of whether a replacement
service offered by the applicant or an
alternative service offered by another
provider in the relevant service area
qualifies as an adequate substitute for
the existing service for which the carrier
seeks discontinuance authorization. We
propose that for applications not subject
to automatic grant, the adequate
substitute evaluation would retain its
traditional role as a part of our multifactor determination of whether to grant
a discontinuance application. In other
words, outside of the automatic grant
context, we propose that we not alter
the role that the existence, availability,
and adequacy of alternatives plays in
our analysis; rather, we propose to
channel that analysis through the
criteria that we will articulate. We seek
comment on this proposed approach.
We recognize that with respect to the
question of whether automatic grant is
available, this proposal affords the
adequate substitute factor a new
primacy in the section 214 analysis.
However, we anticipate that this
approach is necessary to ensure
consumer protection as technologies
transition by providing the Commission
sufficient time to evaluate applications
that may not provide a completely
adequate substitute. Further, this
approach permits industry to pursue
transitions flexibly because it does not
mandate that all criteria must be met
and continues to evaluate the adequacy
of substitutes as merely one factor in the
overall discontinuance analysis.
14. To the extent commenters believe
a different approach is preferable, they
should describe with specificity the
alternative and address how it would
adequately protect consumers while
providing sufficient industry flexibility.
To the extent commenters argue that not
all of the criteria should be considered
mandatory in order for an application to
qualify for automatic granting, they
should identify which factors would not
be mandatory. If we remove an
application from automatic grant, we
propose weighing compliance with the
criteria as a part of our overall multifactor analysis of whether to approve a
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discontinuance application, and we
seek comment on this proposal. Should
we require that one replacement or
alternative service satisfy every criterion
we adopt in order to qualify for
automatic grant, or is it sufficient that
multiple alternative services are
available which collectively satisfy all
of the adopted criteria? We also seek
comment on the costs and benefits of
adopting a rule consistent with our
tentative conclusion and on any other
proposals suggested in the record. We
seek comment on whether requiring this
multi-factored showing from the carrier
will promote or deter innovation or
competition.
15. Where a carrier is seeking to
establish the adequacy of alternative
retail services in the context of a section
214 discontinuance application by
certifying its compliance will all of the
criteria such that its application may be
eligible for automatic grant, we further
tentatively conclude that the
certification should be executed by an
officer or other authorized
representative of the company and be
accompanied by a detailed statement
explaining the basis for such
certification. The certification would be
subject to the requirements of section
1.16 of the Commission’s rules and be
subscribed to as true under penalty of
perjury in substantially the form set
forth in the rule. We seek comment on
whether such an approach would be
consistent with the objectives of the
revised service discontinuance process,
particularly in evaluating the adequacy
of alternative services in the context of
Section 214 discontinuance
applications.
16. We tentatively conclude that in
each case in which a carrier must
demonstrate the existence of an
adequate substitute service, the
qualifying service can be a service the
carrier offers, or can be an existing
service offered by third parties. Under
our proposal, references in this subsection to ‘‘demonstrating’’ or otherwise
showing that a criterion is met
encompass demonstration via
certification where the carrier is able to
seek eligibility for automatic grant or,
otherwise, demonstration via the
submission of evidence and
information. We also tentatively
conclude that a showing as to a firstparty or a third-party service will be
treated equally, i.e., the criteria would
not apply more stringently in one case
than the other. We seek comment on
these tentative conclusions and on
possible alternatives. Would another
approach be consistent with our
precedent? Should a carrier be
permitted to rely on one substitute
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service as to some factors and a different
substitute service as to other factors, or
should it be required to show that there
is one service that is a fully adequate
substitute for the discontinued service?
17. We would prefer to adopt brightline objective criteria that can be
applied on a national basis instead of
requiring localized testing of the service
to be discontinued and/or the substitute
service. We recognize that the criteria
that we propose may not fully achieve
this goal because of the lack of specific
recommendations regarding objective
metrics in the record. We further
recognize that a localized testing-based
approach may be incompatible with our
proposal to allow parties to file a simple
certification at the time of the
application to allow potential automatic
grant. We urge all interested parties to
provide bright-line objective criteria to
the maximum extent possible. For
instance, what metrics or standards are
incorporated into large commercial or
governmental contracts regarding
quality of service? However, we caution
that we intend to adopt criteria and will
adopt a localized testing-based regime if
we deem it necessary in the absence of
a workable national framework. We seek
comment on the relative benefits of
objective bright-line criteria and a
localized testing approach in this
context. If we do adopt a localized
testing-based approach, how long a
period of testing should we require for
the discontinued and/or substitute
service?
18. We also seek to further develop
the record on whether the application of
these criteria should be dependent on
the nature of the legacy service and the
newer service to which the carrier is
transitioning, and specifically on what
should qualify as a ‘‘newer’’ service.
Should the criteria apply where the
replacement service offered by the
requesting carrier or the alternative
services available from other providers
in the relevant service area involve
fixed, mobile wireless, or fixed wireless
technologies that provide VoIP or other
IP-based services? Should they apply
where the replacement or alternative
service is based on next-generation
services?
19. Network Capacity and Reliability.
Networks must have sufficient capacity
to meet end user needs. Moreover,
reliability has long been a hallmark of
this country’s communications network.
During peak traffic periods, capacity is
necessary to ensure reliability; without
reliability, capacity is of limited use.
Consistent with common usage, we use
the term ‘‘reliability’’ to describe how
often a service is available for the
consumer. However, we recognize that
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technically what we are discussing is
‘‘availability’’ of a service, which is
defined by the International
Telecommunication Union (ITU) as
follows: ‘‘Availability of an item to be in
a state to perform a required function at
a given instant of time or at any instant
of time within a given time interval,
assuming that the external resources, if
required, are provided.’’ Public
Knowledge proposed that we evaluate
availability separately from reliability,
but because much of its proposal
focused on service during power
outages (which is being addressed by
the Commission through separate means
and because the reliability test that we
propose based on its submission also
addresses ‘‘availability’’ within its
technical meaning, we do not propose a
separate availability factor. Within a
given time interval, assuming that the
external resources, if required, are
provided.’’ We therefore tentatively
conclude that any adequate substitute
test that we adopt should evaluate
whether the replacement or alternative
service
will (a) afford the same or greater capacity as
the existing service and (b) afford the same
reliability as the existing service even when
large numbers of communications, including
but not limited to calls or other end-user
initiated uses, take place simultaneously, and
when large numbers of connections are
initiated in or terminated at a
communications hub, including but not
limited to a wire center. This means that:
(1) Communications are routed to the correct
location
(2) Connections are completed
(3) Connection quality does not deteriorate
under stress
(4) Connection setup does not exhibit
noticeable latency.
20. We seek comment on this
tentative conclusion. Should network
capacity and reliability be a part of our
adequate substitute evaluation? For
purposes of implementing the Connect
America Fund Phase II model-based
support to price cap carriers, the
Wireline Competition Bureau adopted a
100 millisecond latency metric to judge
whether a service offering meets the
Commission’s requirement that service
enable the use of real time applications.
The Wireline Competition Bureau
selected the 100 millisecond standard
based on the International
Telecommunication Union (ITU)
standards. We seek comment on
whether to adopt that same metric to
judge whether ‘‘noticeable latency’’
occurs here and seek comment on that
proposal. In addition, we propose to
adopt metrics for jitter, packet loss, and
through-put to provide a more complete
and robust performance measurement of
the service being offered to evaluate
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successful routing, completion of
connections, and quality deterioration
and ask commenters to address what
specific thresholds should be adopted.
The term ‘‘jitter’’ is used herein to refer
to encompass IPDV (IP Packet Delay
Variation) or PDV (Packet Delay
Variation) as those terms are defined by
ITU and Internet Engineering Task
Force (IETF) documents. The term
‘‘packet loss’’ used herein to encompass
IPLR (IP packet Loss Ratio) as that term
is defined by ITU and IETF documents.
We also propose that the required
metrics be based on the defined
standards for various classes of service
in ITU–T Y.1541, adjusted for the
portion of the network that is the
responsibility of the provider. We do
not propose to include separate network
capacity indicators as part of the
adequate substitute test because
measuring latency, jitter, packet loss,
and speed through-put performance
testing during network peak periods can
demonstrate whether there is sufficient
network capacity and quality. We ask
how reliability (availability) can be
measured by ‘‘reachability’’ tests
conducted on a continuous basis. Such
measures could include ping or other
User Datagram Protocol (UDP)-based
tests, such as the FCC Measuring
Broadband America program. Other
methodologies could also be employed,
such as requiring an upper limit oversubscription ratio at defined points in
the network, dual homing to at least two
different upstream providers, multiple
links to a single upstream provider, and
a utilization limit above which
additional ports and links would be
required. We seek comment on this
proposed approach and possible
alternatives. CWA suggests that in the
context of voice communications, ‘‘the
ability to access a dial tone within three
seconds 98% of the time during the
busy season—busy hour should be the
minimally acceptable level of service for
a network,’’ basing this suggestion on
‘‘the same, or substantially similar’’
standards maintained by 18 state public
utility commissions. We seek comment
on whether we should adopt this
standard as a part of our evaluation and
on whether and how it can apply to
non-dial tone services. Should we
evaluate availability separately from
reliability, and if so how should we
evaluate each?
21. Service Quality. As one
commenter noted, ‘‘[c]onsumers expect
their voice communications to be clear,
understandable, and free of distortion.’’
We believe that this is a reasonable
expectation that should not fall by the
wayside when a carrier transitions its
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facilities from the traditional public
switched telephone network to use of
different technologies, and we do not
believe that it should be limited to the
quality of voice calls. We therefore
tentatively conclude that one criterion
in any adequate substitute test that we
adopt should be that the carrier
demonstrates in its section 214
application that any replacement or
alternative service meets the minimum
service quality standards set by the state
commission responsible for the relevant
service area. We seek comment on this
proposal. If the relevant state
commission has not established such
standards or lacks authority to do so,
then we seek comment on what
standards we should apply. In the
Connect America Fund docket, parties
have urged the Commission to adopt
alternative measures of service quality
for recipients of Connect America Fund
support, such as requiring voice service
to be provided with an ‘‘R Factor’’ score
at or above a minimum threshold value.
We note, however, that the R score is a
network planning tool and is not
designed to measure actual service
quality. R scores ‘‘are only made for
transmission planning purposes and not
for actual customer opinion prediction
(for which there is no agreed-upon
model recommended by the ITU–T).’’
For data services, should internal
network management system (NMS)
tools be used to measure speed
performance? Are external systems
preferable, such as the Measuring
Broadband America-based hardware
approach? The Measuring Broadband
America program is an ongoing
nationwide study by the FCC of U.S.
consumer broadband performance. The
program’s hardware approach involves
connecting a measuring device to a
broadband user’s work station and
periodically running speed tests to
remote targets on the Internet. Are there
additional performance metrics that
should be considered? We also seek
comment on TelePacific’s suggestion
that ‘‘[a]dditional metrics could include
repeat trouble/repair reports, a key
metric to determine whether incumbent
LECs are fixing their plant, or
compliance with [certain] Telcordia
Standards . . .’’ As an alternative to the
approach we propose, can ‘‘network
capacity and reliability’’ and ‘‘service
quality’’ be measured by the same
performance metrics (e.g., delay, jitter,
packet loss, through-put, and
availability) such that adopting them as
distinct criteria is neither necessary nor
desirable?
22. Device and Service
Interoperability. We tentatively
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conclude that one criterion in any
adequate substitute test that we adopt
should be that the carrier demonstrates
that its replacement service or the
alternative services available from other
providers in the relevant service area
allow for as much or more
interoperability of both voice and nonvoice devices, or newer technologybased equivalent devices, as the service
to be retired. We seek comment on this
tentative conclusion, as well as possible
alternatives. To the extent commenters
oppose adoption of such a requirement,
they should identify with specificity
their reasons and explain how we still
can ensure that consumers are not
harmed by the proposed
discontinuance.
23. Certain commenters profess to be
confused about what functionalities
consumers consider to be essential
components of their legacy service.
However, the record is already replete
with examples of such devices and
services. Indeed, AT&T acknowledged
in its Proposal for Wire Center Trials
that a variety of such third-party devices
and services are ‘‘vitally important to its
customers.’’ And consumer response to
Verizon’s attempts to use its VoiceLink
service as a replacement service for its
damaged wireline service in the wake of
Super Storm Sandy can leave no doubt
regarding what consumers believe to be
essential service features. Moreover, the
CTC Report contains a discussion
regarding the use of various technology
standards to allow for ongoing
interoperability. According to CTC
Technology and Energy (CTC): ‘‘Despite
this diversity, the majority of non-voice
devices conform to a standard modem
technology, such as v.32, v. 34, v.42bis,
v.44, v.90, and v.92. Even where a truly
proprietary device is used, the signaling
and communications and protocol is
similar enough to a standard modem
that a test of a range of standards should
be close enough to determine whether
many devices will work on an IPtransitioned line.’’ CTC also notes that
while older dial-up modems and fax
machines fail to transmit properly over
VoIP devices, this problem can be
mitigated: ‘‘Technology complying with
the ITU T.38 standard can mitigate this
issue by allowing the VoIP ATA [analog
telephone adapter] to decode or ‘read
the fax or modem signal, transmit the
contents to the VoIP device at the far
end as IP packets, and re-encode it for
the fax or modem at the receiving
location.’’
24. How should we measure the level
of interoperability? Should we require
that the service conform to standard
modem technology and, if so, how
should we define that phrase for
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purposes of this criteria? Should we
require that any VoIP device used by the
network comply with the ITU T.38
standard, as proposed by CTC, or to
some other standard? To what extent
should we consider consumer trends in
evaluating what third-party devices or
services a substitute or alternative
service should be required to support?
Are there other ways in which to ensure
the interoperability of third-party
devices and services? ADT proposes
that we adopt a rule governing the
adoption of Managed Facilities-Based
Voice Network (MFVN) standards,
which it asserts have been used to
ensure the continued interoperability of
alarm monitoring systems during and
after the transition to IP networks. We
seek comment on whether the MFVN
standards should play a role in our
evaluation of the interoperability
criteria or, in the alternative, on what
role if any it should play in our legal
framework for technology transitions.
Lastly, we tentatively conclude that
functionalities ‘‘in development’’ for a
replacement service at the time a carrier
submits a section 214(a) discontinuance
application will not be considered in
evaluating the adequacy of the
replacement service. We seek comment
on this tentative conclusion.
25. Service for Individuals with
Disabilities. The importance of ensuring
that consumers with disabilities can
utilize assistive technologies over
communications networks is
indisputable. There are several possible
areas of impact of the transition on
people with disabilities, such as (1)
degradation of voice service quality that
may compromise the ability of users
who are hard of hearing to engage in a
telephone conversation, and (2)
incompatibility of remote transmission
technologies over IP-based networks
used for the provision of captioning on
television or Internet-based video
programming. As we noted above, one
purpose of adopting criteria for
evaluating the adequacy of substitute
services is to ensure consumer
protection. We tentatively conclude that
one criterion in any adequate substitute
test that we adopt should be that the
carrier demonstrates that its
replacement service or the alternative
services available from other providers
allow at least the same accessibility,
usability, and compatibility with
assistive technologies as the service
being discontinued. We seek comment
on this tentative conclusion, as well as
possible alternatives. To the extent that
people with disabilities must transition
to new equipment, we seek comment on
what is needed to reduce the burden of
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obtaining such equipment, particularly
for those who do not qualify for existing
state and federal equipment distribution
programs and for those who are
replacing devices not covered by
equipment distribution programs (such
as individuals with medical devices that
are incompatible with IP service).
Should we require carriers seeking to
discontinue existing services in such
contexts to include in their Section 214
applications information regarding the
availability of IP-enabled devices that
can also be distributed to selected and
qualifying recipients under applicable
state and federal programs? One
commenter noted its ‘‘understanding
that technology transitions can be made
to properly function with legacy
assistive technology devices (e.g., TTY
terminals) through appropriate network
software modifications, and/or through
the general availability of IP-enabled
devices that can also be distributed to
selected and qualifying recipients under
applicable state and federal programs.’’
Is this correct?
26. We note that as TDM networks are
discontinued in favor of IP-based
networks, there is an opportunity to
implement IP-based real time text to
replace TTY text services, as the key
functionalities of both services are
similar. We seek comment on whether
we should require the implementation
of real time text over IP networks and
whether we should set an end date for
the termination of TTY text services. We
also seek comment on the appropriate
length of a transition period during
which both TTY text services and IPbased real time text would be available.
We ask commenters to describe what IPbased real time text service would look
like, including applicable standards,
and to explain how it will be
implemented. In response to the
-NPRM, some commenters assert that
accessibility is currently the subject of
an industry-wide proceeding and thus
should not be addressed ‘‘ad hoc’’ in
this proceeding. We tentatively
conclude, however, that we should
adopt a standard regarding
compatibility with assistive
technologies for purposes of evaluating
discontinuance applications. We seek
comment on this tentative conclusion.
We also seek comment on the
appropriate timelines for issuing notices
that existing services will be
discontinued, and that new services
may not be compatible with certain
equipment. We further seek comment
on the means of issuing such notices to
ensure effective communication to the
full community of people with
disabilities.
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27. Although we acknowledge the
possible impact that the transition to IP
networks may have on people with
disabilities, we also recognize an
opportunity to implement high
definition voice (HD voice) service over
IP networks. HD voice would be
especially beneficial for particular
consumers who are hard of hearing to be
able to better understand conversations
over the telephone, thereby improving
accessibility of the network to such
consumers and potentially reducing
their reliance on intermediary relay
services such as captioned telephone
service (CTS) and IP captioned
telephone service (IP CTS) in favor of
mainstream forms of communication.
We therefore propose to require
providers of IP networks to include HD
voice as a feature for users with
disabilities and seek comment on our
proposal. We ask commenters to discuss
timetables for the implementation of HD
voice. Lastly, although speech
recognition technologies that can
accurately convert speech to text are
still under development, we seek
comment on the state of development of
such technologies, which can also assist
in the development of an all-inclusive
network that will allow users to migrate
away from the use of CTS and IP CTS
in favor of mainstream forms of
communication. In particular, we ask
commenters to address the technical
barriers to the development of accuracy
for such technologies and the length of
time that it is expected to take.
28. PSAP and 9-1-1 Service. The
ability of consumers to contact 9-1-1
and reach the appropriate Public Safety
Answering Point (PSAP) and for that
PSAP to receive accurate location
information for the caller is of the
utmost importance. We therefore
tentatively conclude that one criterion
in any adequate substitute test that we
adopt should be that the carrier
demonstrates that a substitute service
offered by the requesting carrier or
alternative services available from other
providers in the relevant service area
complies with applicable state, Tribal,
and federal regulations regarding the
availability, reliability, and required
functionality of 9-1-1 service. We seek
comment on this tentative conclusion as
well as any possible alternatives.
Specifically, should we base our
evaluation on whether substitute
services merely comply with any 9-1-1
regulations applicable to such services,
or whether they provide as good—or
better—9-1-1 functionality as the
service(s) they replace? For example,
would a fixed wireless service that
complies with wireless 9-1-1 automatic
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location information (ALI) requirements
be an adequate substitute for a
traditional landline service that
provides ALI to PSAPs at the streetaddress level, or would such a
substitution be inadequate? Would a
VoIP service that will not function
during a loss of commercial power, or
that provides only a limited amount of
battery backup for CPE, serve as an
adequate substitute to reach 9-1-1 in an
emergency? What other factors should
we consider for residential services?
Further, what considerations should be
applied to discontinuance of 9-1-1
network services and components, such
as trunks and selective routers, that
support the capability of individual
consumers to effectively reach 9-1-1?
We observe that, without ensuring
adequate service to PSAPs, residential
9-1-1 service could be negatively
affected.
29. Certain commenters expressed
concern that questions regarding 9-1-1
service are being addressed in other
proceedings and thus should not be
addressed here. We note, however, that
our 2014 Policy Statement and Notice of
Proposed Rulemaking on 9-1-1
governance and accountability proposed
only that ‘‘covered 911 service providers
that seek to discontinue, reduce, or
impair existing 911 service in a way that
does not trigger already existing
authorization requirements should be
required to obtain Commission
approval.’’ The Commission further
stated that ‘‘[w]e do not . . . intend to
create duplicative obligations for
entities that are already subject to
section 214(a) and associated
authorization requirements’’ and that
any new requirement for covered 9-1-1
service providers ‘‘would apply only
when entities seeking to discontinue,
reduce, or impair existing 911 service
are not already required to obtain
approval under other existing
Commission rules.’’ Accordingly, we
disagree that our proposal here to
consider access to 9-1-1 as a criterion in
our section 214 analysis would
duplicate or conflict with additional
measures proposed in other
proceedings. Although the issues are
related and reflect our overarching goal
of ensuring that all Americans have
reliable access to 9-1-1, we tentatively
conclude that the issues raised here
with respect to adequate substitution are
separate from those under consideration
in the 9-1-1 governance proceeding and
should therefore proceed
independently. We seek comment on
this tentative conclusion.
30. Communications Security. In the
-NPRM, the Commission observed that
IP technologies ‘‘can create the potential
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for network security risks through the
exposure of network monitoring and
control systems to end users.’’ We
sought comment ‘‘on whether the
Commission should require
demonstration, as part of the section 214
discontinuance process, that any IPsupported networks or network
components offer comparable
communications security, integrity, and
reliability.’’ Several commenters
expressed support for our considering
network security as part of this process.
We now tentatively conclude that one
criterion in any adequate substitute test
that we adopt should be that the carrier
demonstrates in its application that a
substitute service offered by the
requesting carrier or alternative services
available from other providers in the
relevant service area offer comparably
effective protection from network
security risks. We believe that this
approach would adequately protect the
interests of consumers, while preserving
flexibility for providers to tailor security
risk management practices to their
unique needs and circumstances. We
seek comment on this tentative
conclusion, as well as possible
alternatives. What factors should we
consider in assessing whether a
substitute service offers comparably
effective protection from network
security risks? How should we define
the appropriate category of ‘‘network
security risks’’ for this purpose? Should
we consider factors such as those Public
Knowledge identifies in its comments?
For instance, should we consider the
extent to which a proposed substitute
service exposes users to a higher risk of
spoofed calls or ‘‘man-in-the-middle’’
attacks (e.g., interception of fixed
wireless calls using an ‘‘IMSI catcher’’)
that compromise a user’s ability to
communicate or put personal
information at risk? An ‘‘IMSI catcher’’
is an eavesdropping device, essentially
a fake mobile tower that intercepts
cellphone calls and can be used to listen
to the cellphone owner’s calls, read
their texts, and track their movements.
Should we consider the vulnerability of
a proposed substitute service to physical
risks (e.g., weather damage) or human
risks (e.g., insider threats)?
31. Would it be sufficient for an
applicant to demonstrate that the
provider of the substitute service has
engaged in implementation of the
National Institute for Standards and
Technology (NIST) Cybersecurity
Framework (NSF) or an equivalent risk
management construct? Should an
applicant also address the provider’s
participation in the Communications
Sector Coordinating Council or other
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public-private initiatives to promote
more secure communications networks?
Should an applicant provide more
detailed information regarding the
provider’s cyber risk management
practices in general, its implementation
of relevant industry best practices, or its
engagement with fellow providers to
address shared risks? To what extent
may the Commission reasonably expect
that applicants to discontinue service
are in a position to provide information
about the network security risks of an
unaffiliated provider of a substitute
service? Should the degree of detail
required from an applicant depend on
whether the provider of a proposed
substitute service is affiliated with the
applicant? What additional information,
if any, would assist the Commission in
evaluating the security protections
afforded by a proposed substitute
service?
32. Service Functionality. Consumers
have come to expect that they may use
their phone service to make calls
anywhere to anyone, regardless of the
network used by the call recipient. This
is not always the case with other types
of voice service. They also have come to
expect that their phone service provides
certain functionalities, such as caller ID,
transport of touch tones, and the ability
to make calling card, dial-around,
collect, or third-party number billed
calls, as well as certain non-call
functionalities. Enterprise customers
also rely on the functionalities available
from the services they purchase. We
tentatively conclude that one criterion
in any adequate substitute test that we
adopt should be that the carrier must
demonstrate in its Section 214
application that any replacement offered
by the requesting carrier or alternative
service available from other providers in
the relevant service area permit similar
service functionalities as the service for
which the carrier seeks discontinuance
authority. We seek comment on this
tentative conclusion, as well as other
possible alternatives. We seek comment
as well on whether similar
functionalities as those provided by
legacy services, such as medical alert
monitors and credit card processing, are
feasible with new technologies and
whether new end-user equipment
would be required.
33. How should ‘‘service
functionality’’ be defined? We recognize
that we need additional information on
this issue. How can we ensure that it
will be a technology neutral evaluation?
Should we require that if, for instance,
a voice service with caller ID is
discontinued, a replacement service or
alternative service offered by another
provider in the relevant service area
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must include the option of caller ID? Or
if facsimile machines can be used over
the existing service, a replacement or
other alternative service must afford
similar interoperability? Or if a data
service is to be discontinued, such
capability, or something that performs
the same function, must be otherwise
available? How do we measure the
scope of ‘‘service functionality’’? How
can carriers gather the information
needed regarding functionalities
consumers consider to be essential
components of their service? How can
they gather ‘‘service availability’’
information with respect to alternative
services offered by other providers in
the relevant service area? And how does
this proposed criterion correlate to our
statement in the Declaratory Ruling that
the relevant task in defining the scope
of a carrier’s service ‘‘is to identify the
service the carrier actually provides to
end users’’ and that ‘‘[i]n doing so, the
Commission takes a functional approach
that evaluates the totality of the
circumstances’’?
34. Coverage. Inherent in our
longstanding evaluation of the
existence, availability, and adequacy of
alternative services is the question of
whether the substitute service is
available to the persons to whom the
discontinued service has been available.
Our evaluation of the nature of the
substitute service is for naught if the
service simply is not available to the
affected customers. We therefore
tentatively conclude that one criterion
in any adequate substitute test that we
adopt should be that the carrier
demonstrates in its application that the
substitute service will remain available
in the affected service area to the
persons to whom the discontinued
service had been available. We seek
comment on this tentative conclusion.
Should we adopt a de minimis
threshold by percentage of prior
population or geographic area reached
for which loss of coverage is tolerable?
35. Public Knowledge suggests that
we focus specifically on wireline
coverage when evaluating the adequacy
of the substitute service. We recognize
that as illustrated by consumer response
to Verizon’s attempt to replace the
wireline network destroyed by Super
Storm Sandy with its wireless
VoiceLink service, a significant portion
of consumers view coverage equivalent
to that traditionally found in wireline
telephony as essential. And commenters
noted the importance of the availability
of wireline coverage to rural consumers,
for whom there tend to be fewer
available options. Should we look
differently at technologies that offer the
level of coverage traditionally afforded
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by wireline telephony from those that
do not, and if so how?
2. Consumer Education
36. As discussed in the Order above,
we remain concerned about the level of
consumer education and outreach
around technology transitions generally.
A discontinuance of an existing service
on which customers presently rely
creates an especially great need for
customer education. It was for that
reason that the January 2014 Technology
Transitions Order, the Commission set
forth an expectation that providers
conducting any experiment would
‘‘engage in customer outreach and
education efforts.’’ Accordingly, we
propose to require that part of the
evaluation of a section 214 application
to discontinue a legacy retail service
should include whether the carrier has
an adequate customer education and
outreach plan. We seek comment on this
proposal, and also on whether there are
particular metrics and guidance the
Commission can and should provide
concerning what would constitute an
adequate education and outreach plan.
We also seek comment on how best to
work with the state commissions and
Tribal governments on such education
and outreach plans.
3. Other Issues
37. Other Criteria. Based on the record
received to date, we tentatively
conclude that we should not adopt the
following proposals by commenters to
include the following criteria in the
section 214 process: (1) Operability
during emergencies, including power
outages, because this issue is being
addressed by the Commission through
separate means; (2) adequate
transmission capability, because end
users and carriers should be free to
reach agreement on services at a wide
range of transmission capacities; (3)
affordability, because the evaluation
process in this context should focus on
the nature of the service and because
cost is not part of the equation in
determining whether an available
alternative service constitutes an
adequate substitute for the service
sought to be discontinued; and (4)
connection persistence, because the
Commission today takes other action to
address that issue. We recognize the
concerns about the often increased costs
associated with a transition from a
TDM-based service to an IP-based
service. And we take such concerns into
account when evaluating section 214
applications for discontinuance
authority. We seek comment on these
tentative conclusions. Could any of
these criteria be reformulated in such a
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way that would warrant adoption?
Should we adopt any other criteria not
listed above?
38. Rural LEC Exemption. If we
determine that it is appropriate to adopt
any or all of the proposed criteria,
should we include an exemption for
some or all of them for rural LECs, as
proposed by TCA? If so, should that
exemption apply to all criteria? Or
should the exemption apply to only
certain criteria and, if so, which ones?
And what criteria would a carrier have
to meet to qualify for such an
exemption? Would it be appropriate to
apply it to LECs with fewer than two
percent of the Nation’s subscriber lines
in the aggregate nationwide? Would
some other measure be appropriate? We
note that certain commenters assert that
rural LECs should be exempt from any
criteria for evaluating substitute services
because of the often very limited
options available in rural locales. Other
commenters are concerned about any
such exemption given the relative
scarcity of alternatives available in
many rural areas.
39. Market Power Analysis. NASUCA
proposes that, when determining the
adequacy of substitutes, it would be
appropriate to use the ‘‘traditional
antitrust formula for determining
substitutability, used in the Qwest
Phoenix Forbearance Order.’’ In the
Qwest Phoenix Forbearance Order, the
Commission evaluated Qwest’s petition
for forbearance using a market power
analysis that is similar to that used by
the Commission in many prior
proceedings and by the Federal Trade
Commission and the Department of
Justice in antitrust reviews. Under this
approach, the Commission ‘‘separately
evaluate[d] competition for distinct
services, for example differentiating
among the various retail services
purchased by residential and small,
medium, and large business customers,
and the various wholesale services
purchased by other carriers.’’ The
Commission also considered ‘‘how
competition varie[d] within localized
areas in the [relevant market].’’ To what
extent would this market power analysis
help inform an evaluation of whether
adequate substitutes exist? What
specific parts of the market power
analysis would be beneficial when
determining whether adequate
substitutes exist?
B. Section 214(a) Discontinuance
Process
40. In the -NPRM, the Commission
sought comment on whether it should
revise section 63.71 of its rules, which
establishes the procedures that carriers
must follow to obtain section 214(a)
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approval for discontinuances, including
notification to affected customers. We
noted our effort to strike the right
balance between providing carriers the
ability to schedule TDM discontinuance
as part of their transition plans, and the
need for carrier-customers to plan for
the transition as well as prepare their
end user customers for possible changes
to offerings that depend on the
discontinuing carrier’s last-mile inputs.
We received some comment in response
to the NPRM regarding what parties
believe is a sufficient notice period. In
response to the NPRM, XO and Birch et
al. recommend requiring that carriers
provide advance notice of
discontinuance before filing an
application with the Commission, while
the Competitive Carriers Association
recommends a longer discontinuance
process. AT&T alternatively argues that
any expanded notice is not necessary
because the Commission has the option
to remove a section 214 application
from streamlined processing.
41. We find we need a more complete
record on this issue before determining
whether to adopt any additional
modifications to Section 63.71 of our
rules. Accordingly, we seek further
comment on whether we should update
Section 63.71, including the costs and
benefits of any changes. Section 63.71(b)
states that a carrier shall file its 214
application ‘‘on or after the date on
which notice has been given to all
affected customers.’’ Section 63.71(d)
provides that applications shall be
automatically granted on the 31st day
after filing an application for nondominant carriers and the 60th day for
dominant carriers, unless the
Commission notifies the applicant that
the grant will not be automatically
effective. Should we update the earliest
date by which the Commission may
grant approval, either for dominant or
non-dominant carriers or for both? We
emphasize we wish to maintain a
streamlined process for carriers that
satisfy our existing criteria for such
treatment and the adequate substitutes
proposal discussed above if adopted.
Should we require advance notice of
discontinuance or are the existing
procedures in section 63.71 sufficient?
As noted above, parties recommend
various revisions to the notice for
discontinuance of TDM-based services
used as wholesale inputs. While we
seek comment on those proposals, we
also seek comment on whether to align
timing for notices of discontinuance
with notices of copper retirement. In the
Order, we extend the notice of copper
retirement to interconnecting carriers
and non-residential retail customers to
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at least 180 days and the notice period
to residential retail customers to at least
90 days based upon our conclusion that
these time periods strike the right
balance between the planning needs of
competitive carriers and customers and
the need for incumbent LECs to be able
to move forward in a timely fashion
with their business plans. We seek
comment on whether this same
rationale applies for discontinuances of
TDM-based service to carrier-customers
that may need to modify their end-user
contracts to accommodate the
discontinuance. We also seek comment
on whether modification of section
63.71 to extend notice would conflict
with any other Commission rules and
procedures.
42. We also seek comment on whether
we should revise our rules to explicitly
allow email-based notice or other forms
of electronic or other notice of
discontinuance to customers. We
recognize that email may be the
preferred method of notice for both the
carriers seeking discontinuance and
consumers. We seek comment as to
whether there are efficiencies of
electronic distribution such that we
should make a rule change to include it
as a method of delivery. Would email or
other electronic forms of notice harm or
disadvantage any end users? Should
alternative forms of notice be
permissible only with customer consent,
and if so what should be permissible
methods to obtain consent? Are there
factors the Commission should take into
consideration for certain groups of
customers, such as accessible formats?
Are there any other issues we should
consider to ensure all affected
consumers receive adequate notice? For
example, how should notice be
provided when consumers lack access
to broadband?
C. Section 214(a) Discontinuance Notice
to Tribal Governments
43. In the Order above, we extend
notice of copper retirements to include
notice to the public utility commission
and the governor of the state in which
the retirement will occur and to the
Secretary of Defense, consistent with
our current section 214 discontinuance
rules. We also extend notice of copper
retirements to affected Tribal
governments so they may prepare for
network changes affecting their
communities. Here, we tentatively
conclude that the same justification
applies in the section 214 context of a
discontinuance, reduction or
impairment of a service. Tribal
governments should be in a position to
prepare and address any concerns from
consumers in their Tribal communities.
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We also tentatively conclude that it is
appropriate to make the notice
requirements for section 214
discontinuance applications and copper
retirement network changes consistent,
as both involve changes to the Nation’s
communications networks and affect
different groups of consumers. We
therefore seek comment on including
notice to Tribal governments as part of
our section 214 discontinuance
application process. Specifically, we
seek comment on our tentative
conclusion that we should revise rule
63.71(a) to include notice to Tribal
governments in order to make our
copper retirement and service
discontinuance notice requirements
consistent. Rule 63.71 requires that
applications to discontinue, reduce or
impair service to a community provide
notice to the ‘‘Governor of the State in
which the discontinuance, reduction, or
impairment of service is proposed, and
also to the Secretary of Defense.’’ We
tentatively conclude that we should
include any Tribal Nations in the state
in which discontinuance, reduction, or
impairment of service is proposed
regardless of the reason for the
discontinuance. To be clear, the
proposed notice requirement would be
permanent (barring future Commission
action) and would not terminate with
the reasonably comparable wholesale
access condition at the conclusion of the
Commission’s special access
proceeding. We seek comment on this
proposal, including its costs and
benefits. We seek comment on whether
a different or limited scope of notice to
Tribal governments would be
appropriate. We seek comment on our
proposal and if there are any legal,
regulatory or procedural impairments to
our extension of notice to Tribal
governments. Are there any other issues
of notice, such as form or content that
are unique to Tribal governments the
Commission should consider?
D. Copper Retirement Process—Good
Faith Communication Requirement
44. In the Order above, we eliminate
the objection procedures previously
available to interconnecting carriers
upon receipt of a copper retirement
notice and instead adopt a requirement
that incumbent LECs work with
interconnecting entities in good faith to
ensure that those entities have the
information needed to allow them to
accommodate the transition with no
disruption of service to their end user
customers. Should we provide specific
objective criteria by which to evaluate
this good faith requirement to ensure
that all parties are aware of their
respective rights and obligations? And
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what recourse should be available to an
interconnecting entity who believes that
an incumbent LEC is not acting in good
faith? If the Commission finds an
incumbent LEC has failed to fulfill the
good faith communication requirement,
should the retirement be postponed by
an additional 90 days (beyond the 180day mark)? Are there limitations on how
much and what types of information an
incumbent LEC should be required to
provide to an interconnecting entity?
E. Termination of Interim Reasonably
Comparable Wholesale Access
Condition
45. As discussed above, to support the
current technology transitions, we seek
to avoid delays due to diminished
competition by imposing light-handed
regulation through the interim
reasonably comparable wholesale access
condition. The Commission will have
adopted and implemented the rules and
policies that end the reasonably
comparable wholesale access interim
rule when: (1) It identifies a set of rules
and/or policies that will ensure rates,
terms, and conditions for special access
services are just and reasonable; (2) it
provides notice such rules are effective
in the Federal Register; and (3) such
rules and/or policies become effective.
We recognize, however, that the special
access proceeding will not address the
status of commercial wholesale platform
services such as AT&T’s Local Service
Complete and Verizon’s Wholesale
Advantage that include incumbent LEC
loops, transport and local circuit
switching.
46. We accordingly seek comment on
how to facilitate continuation of
commercial wholesale platform
services, which we believe serve an
important business need for enterprises
that seek, among other things, ‘‘the
ability to obtain service from a single
supplier at their disparate retail
locations nationwide.’’ Granite explains
that it and other similarly-situated
competitive carriers ‘‘serve multilocation business customers that have
modest demands for voice services at
each location by combining value-added
services with underlying TDM-based
telephone services purchased at
wholesale from incumbent LECs.’’
Granite recently submitted a study
prepared by Charles River Associates
that finds, based on Granite’s own
estimate of the per-line added value that
its service provides to customers, that
loss of wholesale access to incumbents’
voice services would result in customer
harm of between $4.443 and 10.168
billion per year. We note that this study
is additionally premised on the
expectation that absent regulatory action
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by the Commission, wholesale
arrangements between companies like
Granite and incumbent providers will
not occur. We seek comment on that
underlying assumption and on the
incentives of incumbents to enter into,
or not enter into, IP-based wholesale
arrangements for voice service. We
recognize that incumbents are currently
offering such commercial arrangements
in TDM on a voluntary basis and we
encourage such arrangements and hope
they continue to be standard wholesale
offerings, including in IP. Verizon, for
example, points out that ‘‘[c]ommercial
UNE–P replacement products are
market-based responses to competitive
pressures, and in the six wire centers
that Verizon migrated to all-fiber
facilities, Verizon provided Wholesale
Advantage—[Verizon’s] UNE–P
commercial replacement product—onto
the new fiber facilities with no change
in rates, terms, or conditions.’’ We
further recognize the benefits of
agreements reached through market
negotiations.
47. However, to the extent that the
Commission finds that wholesale
arrangements for voice service are
unlikely to occur in the future on a
marketplace basis, would it be
appropriate for the Commission to
require reasonably comparable
wholesale access for commercial
wholesale platform services for a further
interim period beyond completion of
the special access proceeding? If the
Commission does extend this
requirement, for how long should it be
extended and should its substance be
revised? Should the timeframe be
connected to any pending Commission
proceeding?
III. Procedural Matters
A. Ex Parte Presentations
48. This proceeding shall continue to
be treated as a ‘‘permit-but-disclose’’
proceeding in accordance with the
Commission’s ex parte rules. Persons
making ex parte presentations must file
a copy of any written presentation or a
memorandum summarizing any oral
presentation within two business days
after the presentation (unless a different
deadline applicable to the Sunshine
period applies). Persons making oral ex
parte presentations are reminded that
memoranda summarizing the
presentation must (1) list all persons
attending or otherwise participating in
the meeting at which the ex parte
presentation was made, and (2)
summarize all data presented and
arguments made during the
presentation. If the presentation
consisted in whole or in part of the
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presentation of data or arguments
already reflected in the presenter’s
written comments, memoranda or other
filings in the proceeding, the presenter
may provide citations to such data or
arguments in his or her prior comments,
memoranda, or other filings (specifying
the relevant page and/or paragraph
numbers where such data or arguments
can be found) in lieu of summarizing
them in the memorandum. Documents
shown or given to Commission staff
during ex parte meetings are deemed to
be written ex parte presentations and
must be filed consistent with rule
1.1206(b). In proceedings governed by
rule 1.49(f) or for which the
Commission has made available a
method of electronic filing, written ex
parte presentations and memoranda
summarizing oral ex parte
presentations, and all attachments
thereto, must be filed through the
electronic comment filing system
available for that proceeding, and must
be filed in their native format (e.g., .doc,
.xml, .ppt, searchable .pdf). Participants
in this proceeding should familiarize
themselves with the Commission’s ex
parte rules.
B. Filing Instructions
49. Pursuant to sections 1.415 and
1.419 of the Commission’s rules,
interested parties may file comments
and reply comments on or before the
dates indicated on the first page of this
document. Comments may be filed by
paper or by using the Commission’s
Electronic Comment Filing System
(ECFS).
D Electronic Filers: Comments may be
filed electronically using the Internet by
accessing the ECFS: https://
fjallfoss.fcc.gov/ecfs2/.
D Paper Filers: Parties who choose to
file by paper must file an original and
one copy of each filing. Because more
than one docket or rulemaking number
appears in the caption of this
proceeding, filers must submit two
additional copies for each additional
docket or rulemaking number. Filings
can be sent by hand or messenger
delivery, by commercial overnight
courier, or by first-class or overnight
U.S. Postal Service mail. All filings
must be addressed to the Commission’s
Secretary, Office of the Secretary,
Federal Communications Commission.
D All hand-delivered or messengerdelivered paper filings for the
Commission’s Secretary must be
delivered to FCC Headquarters at 445
12th St. SW., Room TW–A325,
Washington, DC 20554. The filing hours
are 8 a.m. to 7 p.m. All hand deliveries
must be held together with rubber bands
or fasteners. Any envelopes and boxes
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must be disposed of before entering the
building.
D Commercial overnight mail (other
than U.S. Postal Service Express Mail
and Priority Mail) must be sent to 9300
East Hampton Drive, Capitol Heights,
MD 20743.
D U.S. Postal Service first-class,
Express, and Priority mail must be
addressed to 445 12th Street SW.,
Washington, DC 20554.
People with Disabilities: To request
materials in accessible formats for
people with disabilities (braille, large
print, electronic files, audio format),
send an email to fcc504@fcc.gov or call
the Consumer & Governmental Affairs
Bureau at 202–418–0530 (voice), 202–
418–0432 (tty).
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C. Paperwork Reduction Act Analysis
50. This document contains proposed
new and modified information
collection requirements. The
Commission, as part of its continuing
effort to reduce paperwork burdens,
invites the general public and the Office
of Management and Budget (OMB) to
comment on the information collection
requirements contained in this
document, as required by the Paperwork
Reduction Act of 1995, Public Law 104–
13. In addition, pursuant to the Small
Business Paperwork Relief Act of 2002,
Public Law 107–198, see 44 U.S.C.
3506(c)(4), we seek specific comment on
how we might further reduce the
information collection burden for small
business concerns with fewer than 25
employees.
D. Initial Regulatory Flexibility Analysis
51. As required by the Regulatory
Flexibility Act (RFA), the Commission
has prepared an Initial Regulatory
Flexibility Analysis (IRFA) of the
possible significant economic impact on
small entities of the policies and rules
proposed in the FNPRM contained
herein. The analysis is found below. We
request written public comment on the
analysis. Comments must be filed in
accordance with the same deadlines as
comments filed in response to the
FNPRM and must have a separate and
distinct heading designating them as
responses to the IRFA. The
Commission’s Consumer and
Governmental Affairs Bureau, Reference
Information Center, will send a copy of
this FNPRM, including the IRFA, to the
Chief Counsel for Advocacy of the Small
Business Administration.
A. Need for, and Objectives of, the
Proposed Rules
52. Building on the record developed
in response to the NPRM, in the FNPRM
the Commission proposes specific
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criteria for the Commission to use in
evaluating the adequacy of substitute
services in connection with applications
to discontinue retail services pursuant
to section 214 of the Communications
Act of 1934, as amended. The
Commission believes all stakeholders
will benefit from an additional round of
comments focused on its specific
proposals. Adopting specific criteria
will enable the Commission to ensure
that it can carry out its statutorilymandated responsibilities in a
technology-neutral manner and provide
clear up-front guidance that will
minimize complications when carriers
seek approval for large-scale
discontinuances. The Commission also
seeks further comment on what
constitutes a sufficient notice period for
affected customers in connection with a
section 214 discontinuance application
and whether it should revise its rules to
explicitly allow email-based notice or
other forms of electronic or other notice
of discontinuance to customers. And the
Commission seeks comment on
including notice to Tribal governments
as part of the section 214
discontinuance application process. The
Commission also seeks comment on
defining what constitutes ‘‘good faith’’
in connection with the requirement
adopted in the Order that incumbent
LECs act in good faith to provide
interconnecting entities with
information needed in order to
accommodate planned copper
retirements. Finally, the Commission
seeks comment on how to facilitate
continuation of commercial wholesale
platform services after technology
transitions.
53. First, the FNPRM seeks additional
comment on possible criteria against
which to measure ‘‘what would
constitute an adequate substitute for
retail services that a carrier seeks to
discontinue, reduce, or impair in
connection with a technology transition
(e.g., TDM to IP, wireline to wireless)’’
in order ‘‘to ensure that we protect
consumers, competition, and public
safety.’’ The Commission continues to
believe that establishing criteria for
evaluating the adequacy of replacement
services will benefit industry and
consumers by providing certainty.
Because the record as developed thus
far does not provide sufficient clarity to
allow the Commission to fully establish
clear criteria, the Commission seeks
additional comment on specific
proposals so that it has the benefit of
more targeted input in order to adopt
rules that are carefully tailored to
address the issues presented by the
ongoing technology transitions process
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and that will stand the test of time. The
FNPRM also seeks comment on effective
ways to ensure compliance with the
criteria and tentatively proposes
requiring an officer or other authorized
public representative to certify the
accuracy of the statements in the
application regarding the criteria. The
availability of adequate substitute
services is one of five factors the
Commission looks at in evaluating
section 214 discontinuance applications
under existing precedent, to be balanced
against the other factors in determining
whether the public convenience and
necessity will be adversely affected by
discontinuance of the service at issue.
54. Second, the FNPRM seeks
additional comment on whether and
how the Commission should adopt
modifications to Section 63.71 of our
rules, including the costs and benefits of
any changes. In the NPRM, the
Commission sought comment on
whether it should revise section 63.71 of
its rules, which establishes the
procedures that carriers must follow to
obtain section 214(a) approval for
discontinuances, including notification
to affected customers and the earliest
dates by the Commission may grant
approval of discontinuance
applications. Although some entities
filed comments, in the FNPRM the
Commission determines that we need a
more complete record on this issue. The
FNPRM also seeks more general
comment on whether it should revise its
rules to explicitly allow email-based
notice or other forms of electronic or
other notice of discontinuance to
customers and on whether there are
factors the Commission should take into
consideration for certain groups of
customers, such as accessibility formats,
or any other issues that the Commission
should consider to ensure that all
affected consumers receive adequate
notice.
55. Third, the FNPRM tentatively
concludes that the Commission should
extend the notice requirements for
discontinuances, reductions, or
impairments of service to affected Tribal
governments and seeks comment on
including notice to Tribal governments
as part of our section 214
discontinuance application process.
Specifically, the FNPRM seeks comment
on the tentative conclusion that the
Commission should revise section
63.71(a) of its rules to include notice to
Tribal governments in order to make its
copper retirement and service
discontinuance notice requirements
consistent. The FNPRM tentatively
concludes that the Commission should
include any Tribal Nations in the state
in which discontinuance, reduction, or
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impairment of service is proposed
regardless of the reason for the
discontinuance, and seeks comment on
this, including its costs and benefits.
Finally, the FNPRM seeks comment on
whether a different or limited scope of
notice to Tribal governments would be
appropriate and whether there are any
other issues of notice, such as form or
content, unique to Tribal governments
that the Commission should consider.
56. Fourth, the FNPRM notes that, in
the attached Report and Order, the
Commission eliminates the objection
procedures previously available to
interconnecting carriers upon receipt of
a copper retirement notice and instead
adopts a requirement that incumbent
LECs work with interconnecting entities
in good faith to ensure that those
entities have the information needed to
allow them to accommodate the
transition with no disruption of service
to their end user customers. The
FNPRM seeks comment on whether the
Commission should provide specific
objective criteria by which to evaluate
this good faith requirement to ensure
that all parties are aware of their
respective rights and obligations. The
FNPRM also seeks comment on what
recourse should be available to an
interconnecting entity who believes that
an incumbent LEC is not acting in good
faith and whether there are limitations
on how much and what types of
information an incumbent LEC should
be required to provide to an
interconnecting entity.
57. Finally, the FNPRM notes that to
support the current technology
transitions, we seek to avoid delays due
to diminished competition by imposing
light-handed regulation through the
interim reasonably comparable
wholesale access condition. The
FNPRM seeks comment on how to
facilitate continuation of commercial
wholesale platform services, which the
Commission believes serve an important
business need for enterprises that seek,
among other things, ‘‘the ability to
obtain service from a single supplier at
their disparate retail locations
nationwide.’’ The Commission seeks
comment on whether to the extent that
the Commission finds that wholesale
arrangements for voice service are
unlikely to occur in the future on a
marketplace basis, it would be
appropriate for the Commission to
require reasonably comparable
wholesale access for commercial
wholesale platform services for a further
interim period beyond completion of
the special access proceeding and, if so,
for how long.
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B. Legal Basis
58. The proposed action is authorized
under Sections 1, 2, 4(i), 214, and 251
of the Communications Act of 1934, as
amended; 47 U.S.C. 151, 152, 154(i),
214, and 251.
C. Description and Estimate of the
Number of Small Entities To Which the
Proposed Rules Will Apply
59. The RFA directs agencies to
provide a description and, where
feasible, an estimate of the number of
small entities that may be affected by
the proposed rules, if adopted. The RFA
generally defines the term ‘‘small
entity’’ as having the same meaning as
the terms ‘‘small business,’’ ‘‘small
organization,’’ and ‘‘small governmental
jurisdiction.’’ In addition, the term
‘‘small business’’ has the same meaning
as the term ‘‘small-business concern’’
under the Small Business Act. A ‘‘smallbusiness concern’’ is one which: (1) Is
independently owned and operated; (2)
is not dominant in its field of operation;
and (3) satisfies any additional criteria
established by the SBA.
60. The majority of our proposals in
the FNPRM will affect obligations on
incumbent LECs. Other entities,
however, that choose to object to
network change notification for copper
retirement under our new proposed
rules may be economically impacted by
the proposals in this FNPRM.
1. Total Small Businesses
61. A small business is an
independent business having less than
500 employees. Nationwide, there are a
total of approximately 28.2 million
small businesses, according to the SBA.
Affected small entities as defined by
industry are as follows.
2. Wireline Providers
62. Wired Telecommunications
Carriers. The SBA has developed a
small business size standard for Wired
Telecommunications Carriers, which
consists of all such companies having
1,500 or fewer employees. According to
Census Bureau data for 2007, there were
3,188 firms in this category, total, that
operated for the entire year. Of this
total, 3,144 firms had employment of
999 or fewer employees, and 44 firms
had employment of 1000 employees or
more. Thus, under this size standard,
the majority of firms can be considered
small.
63. Local Exchange Carriers (LECs).
Neither the Commission nor the SBA
has developed a size standard for small
businesses specifically applicable to
local exchange services. The closest
applicable size standard under SBA
rules is for Wired Telecommunications
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Carriers. Under that size standard, such
a business is small if it has 1,500 or
fewer employees. According to
Commission data, 1,307 carriers
reported that they were incumbent local
exchange service providers. Of these
1,307 carriers, an estimated 1,006 have
1,500 or fewer employees and 301 have
more than 1,500 employees.
Consequently, the Commission
estimates that most providers of local
exchange service are small entities that
may be affected by rules adopted
pursuant to the FNPRM.
64. Incumbent Local Exchange
Carriers (Incumbent LECs). Neither the
Commission nor the SBA has developed
a small business size standard
specifically for incumbent local
exchange services. The closest
applicable size standard under SBA
rules is for the category Wired
Telecommunications Carriers. Under
that size standard, such a business is
small if it has 1,500 or fewer employees.
According to Commission data, 1,307
carriers reported that they were
incumbent local exchange service
providers. Of these 1,307 carriers, an
estimated 1,006 have 1,500 or fewer
employees and 301 have more than
1,500 employees. Consequently, the
Commission estimates that most
providers of incumbent local exchange
service are small businesses that may be
affected by rules adopted pursuant to
the FNPRM.
65. We have included small
incumbent LECs in this present RFA
analysis. As noted above, a ‘‘small
business’’ under the RFA is one that,
inter alia, meets the pertinent small
business size standard (e.g., a telephone
communications business having 1,500
or fewer employees), and ‘‘is not
dominant in its field of operation.’’ The
SBA’s Office of Advocacy contends that,
for RFA purposes, small incumbent
LECs are not dominant in their field of
operation because any such dominance
is not ‘‘national’’ in scope. We have
therefore included small incumbent
LECs in this RFA analysis, although we
emphasize that this RFA action has no
effect on Commission analyses and
determinations in other, non-RFA
contexts.
66. Competitive Local Exchange
Carriers (Competitive LECs),
Competitive Access Providers (CAPs),
Shared-Tenant Service Providers, and
Other Local Service Providers. Neither
the Commission nor the SBA has
developed a small business size
standard specifically for these service
providers. The appropriate size standard
under SBA rules is for the category
Wired Telecommunications Carriers.
Under that size standard, such a
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business is small if it has 1,500 or fewer
employees. According to Commission
data, 1,442 carriers reported that they
were engaged in the provision of either
competitive local exchange services or
competitive access provider services. Of
these 1,442 carriers, an estimated 1,256
have 1,500 or fewer employees and 186
have more than 1,500 employees. In
addition, 17 carriers have reported that
they are Shared-Tenant Service
Providers, and all 17 are estimated to
have 1,500 or fewer employees. In
addition, 72 carriers have reported that
they are Other Local Service Providers.
Of the 72, seventy have 1,500 or fewer
employees and two have more than
1,500 employees. Consequently, the
Commission estimates that most
providers of competitive local exchange
service, competitive access providers,
Shared-Tenant Service Providers, and
other local service providers are small
entities that may be affected by rules
adopted pursuant to the FNPRM.
67. Interexchange Carriers. Neither
the Commission nor the SBA has
developed a small business size
standard specifically for providers of
interexchange services. The appropriate
size standard under SBA rules is for the
category Wired Telecommunications
Carriers. Under that size standard, such
a business is small if it has 1,500 or
fewer employees. According to
Commission data, 359 carriers have
reported that they are engaged in the
provision of interexchange service. Of
these, an estimated 317 have 1,500 or
fewer employees and 42 have more than
1,500 employees. Consequently, the
Commission estimates that the majority
of IXCs are small entities that may be
affected by rules adopted pursuant to
the FNPRM.
68. Other Toll Carriers. Neither the
Commission nor the SBA has developed
a size standard for small businesses
specifically applicable to Other Toll
Carriers. This category includes toll
carriers that do not fall within the
categories of interexchange carriers,
operator service providers, prepaid
calling card providers, satellite service
carriers, or toll resellers. The closest
applicable size standard under SBA
rules is for Wired Telecommunications
Carriers. Under that size standard, such
a business is small if it has 1,500 or
fewer employees. According to
Commission data, 284 companies
reported that their primary
telecommunications service activity was
the provision of other toll carriage. Of
these, an estimated 279 have 1,500 or
fewer employees and five have more
than 1,500 employees. Consequently,
the Commission estimates that most
Other Toll Carriers are small entities
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that may be affected by rules adopted
pursuant to the FNPRM.
3. Wireless Providers
69. Wireless Telecommunications
Carriers (except Satellite). Since 2007,
the Census Bureau has placed wireless
firms within this new, broad, economic
census category. Under the present and
prior categories, the SBA has deemed a
wireless business to be small if it has
1,500 or fewer employees. For the
category of Wireless
Telecommunications Carriers (except
Satellite), census data for 2007 show
that there were 1,383 firms that operated
for the entire year. Of this total, 1,368
firms had employment of 999 or fewer
employees and 15 had employment of
1000 employees or more. Since all firms
with fewer than 1,500 employees are
considered small, given the total
employment in the sector, we estimate
that the vast majority of wireless firms
are small.
70. Wireless Telephony. Wireless
telephony includes cellular, personal
communications services, and
specialized mobile radio telephony
carriers. The SBA has developed a small
business size standard for Wireless
Telecommunications Carriers (except
Satellite). Under the SBA small business
size standard, a business is small if it
has 1,500 or fewer employees.
According to Commission data, 413
carriers reported that they were engaged
in wireless telephony. Of these, an
estimated 261 have 1,500 or fewer
employees and 152 have more than
1,500 employees. Consequently, the
Commission estimates that
approximately half or more of these
firms can be considered small. Thus,
using available data, we estimate that
the majority of wireless firms can be
considered small.
4. Cable Service Providers
71. Cable and Other Program
Distributors. Since 2007, these services
have been defined within the broad
economic census category of Wired
Telecommunications Carriers; that
category is defined as follows: ‘‘This
industry comprises establishments
primarily engaged in operating and/or
providing access to transmission
facilities and infrastructure that they
own and/or lease for the transmission of
voice, data, text, sound, and video using
wired telecommunications networks.
Transmission facilities may be based on
a single technology or a combination of
technologies.’’ The SBA has developed
a small business size standard for this
category, which is: all such firms having
1,500 or fewer employees. To gauge
small business prevalence for these
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cable services we must, however, use
current census data that are based on
the previous category of Cable and
Other Program Distribution and its
associated size standard; that size
standard was all such firms having
$13.5 million or less in annual receipts.
According to Census Bureau data for
2007, there were a total of 3,188 firms
in this category that operated for the
entire year. Of this total, 2,694 firms had
annual receipts of under $10 million,
and 504 firms had receipts of $10
million or more. Thus, the majority of
these firms can be considered small and
may be affected by rules adopted
pursuant to the FNPRM.
72. Cable Companies and Systems.
The Commission has also developed its
own small business size standards, for
the purpose of cable rate regulation.
Under the Commission’s rules, a ‘‘small
cable company’’ is one serving 400,000
or fewer subscribers, nationwide.
Industry data shows that there are 660
cable operators in the country. Of this
total, all but eleven cable operators
nationwide are small under this size
standard. In addition, under the
Commission’s rules, a ‘‘small system’’ is
a cable system serving 15,000 or fewer
subscribers. Current Commission
records show 4,945 cable systems
nationwide. Of this total, 4,380 cable
systems have less than 20,000
subscribers, and 565 systems have
20,000 or more subscribers, based on the
same records. Thus, under this
standard, we estimate that most cable
systems are small entities.
5. All Other Telecommunications
73. The Census Bureau defines this
industry as including ‘‘establishments
primarily engaged in providing
specialized telecommunications
services, such as satellite tracking,
communications telemetry, and radar
station operation. This industry also
includes establishments primarily
engaged in providing satellite terminal
stations and associated facilities
connected with one or more terrestrial
systems and capable of transmitting
telecommunications to, and receiving
telecommunications from, satellite
systems. Establishments providing
Internet services or Voice over Internet
Protocol (VoIP) services via clientsupplied telecommunications
connections are also included in this
industry.’’ The SBA has developed a
small business size standard for this
category; that size standard is $32.5
million or less in average annual
receipts. According to Census Bureau
data for 2007, there were 2,383 firms in
this category that operated for the entire
year. Of these, 2,346 firms had annual
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receipts of under $25 million and 37
firms had annual receipts of $25 million
or more. Consequently, we estimate that
the majority of these firms are small
entities that may be affected by rules
adopted pursuant to the FNPRM.
D. Description of Projected Reporting,
Recordkeeping, and Other Compliance
Requirements
74. The FNPRM proposes a number of
rule changes that will affect reporting,
recordkeeping, and other compliance
requirements. Each of these changes is
described below.
75. The FNPRM seeks comment on
specific criteria for the Commission to
use in evaluating the adequacy of
substitute services in connection with
applications to discontinue service
pursuant to section 214, specifically
seeking comment on possible criteria for
evaluating the adequacy of replacement
services. The FNPRM also seeks
comment on effective ways to ensure
compliance with the criteria and
tentatively proposes requiring an officer
or other authorized public
representative to certify the accuracy of
the statements in the application
regarding the criteria. The FNPRM also
seeks comment on whether and how the
Commission should adopt modifications
to section 63.71 of our rules, including
notification to affected customers, and
tentatively concludes that the
Commission should extend the notice
requirements for discontinuances,
reductions, or impairments of service to
affected Tribal entities. Further, the
FNPRM seeks general comment on
whether it should revise its rules to
allow email-based notice or other forms
of electronic or other notice of
discontinuance to customers and on
whether there are factors the
Commission should take into
consideration for certain groups of
customers, such as accessibility formats,
or any other issues that the Commission
should consider to ensure that all
affected consumers receive adequate
notice. Additionally, the FNPRM
eliminates the objection procedures
previously available to interconnecting
carriers upon receipt of a copper
retirement notice and instead adopts a
requirement that incumbent LECs work
with interconnecting entities in good
faith to ensure that those entities have
the information needed to allow them to
accommodate the transition with no
disruption of service to their end user
customers. The FNPRM seeks comment
on what recourse should be available to
an interconnecting entity who believes
that an incumbent LEC is not acting in
good faith and whether there are
limitations on how much and what
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57781
types of information an incumbent LEC
should be required to provide to an
interconnecting entity. Finally, the
Commission seeks comment on how to
facilitate continuation of commercial
wholesale platform services after
technology transitions.
commercial wholesale platform services
after technology transitions.
E. Steps Taken To Minimize Significant
Economic Impact on Small Entities, and
Significant Alternatives Considered
IV. Ordering Clauses
79. Accordingly, it is ordered that,
pursuant to Sections 1–4, 201, 214, 251,
and 303(r), of the Communications Act
of 1934, as amended, 47 U.S.C. 151–154,
201, 214, 251, 303(r), this Report and
Order, Order on Reconsideration, and
FNPRM of Proposed Rulemaking are
adopted.
80. It is further ordered that the
Commission’s Consumer &
Governmental Affairs Bureau, Reference
Information Center, shall send a copy of
this Report and Order and FNPRM of
Proposed Rulemaking, including the
Final and Initial Regulatory Flexibility
Analyses, and this Order on
Reconsideration to the Chief Counsel for
Advocacy of the Small Business
Administration.
76. The RFA requires an agency to
describe any significant alternatives that
it has considered in reaching its
proposed approach, which may include
the following four alternatives (among
others): (1) The establishment of
differing compliance or reporting
requirements or timetables that take into
account the resources available to small
entities; (2) the clarification,
consolidation, or simplification of
compliance or reporting requirements
under the rule for small entities; (3) the
use of performance, rather than design,
standards; and (4) an exemption from
coverage of the rule, or any part thereof,
for small entities.
77. The FNPRM seeks comment on
each of its proposed approaches and
specifically seeks additional proposals
of possible criteria for evaluating the
adequacy of replacement services, input
on effective ways to ensure compliance
with proposed criteria, and comment on
whether and how the Commission
should adopt modifications to section
63.71 of our rules, including notification
to affected customers. The FNPRM also
seeks general comment on whether: (1)
It should revise its rules to allow emailbased notice or other forms of electronic
or other notice of discontinuance to
customers; (2) there are factors the
Commission should take into
consideration for certain groups of
customers, such as accessibility formats;
and (3) there are any other issues that
the Commission should consider to
ensure that all affected consumers
receive adequate notice. And the
FNPRM seeks comment on whether it
should include Tribal governments in
its notice requirements for section
214(a) discontinuance applications. The
FNPRM also seeks comment on what
recourse should be available to an
interconnecting entity who believes that
an incumbent LEC that is retiring
copper is not acting in good faith to
ensure that interconnecting carriers
have the information they need, and
whether there are limitations on how
much and what types of information an
incumbent LEC should be required to
provide to an interconnecting entity.
Finally, the Commission seeks comment
on how to facilitate continuation of
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F. Federal Rules that May Duplicate,
Overlap, or Conflict With the Proposed
Rule
78. None.
List of Subjects
47 CFR Part 51
Communications, Communications
common carriers, Defense
communications, Telecommunications,
Telephone.
47 CFR Part 63
Cable television, Communications
common carriers, Radio, Reporting and
recordkeeping requirements, Telegraph,
Telephone.
Federal Communications Commission.
Marlene H. Dortch,
Secretary.
For the reasons discussed in the
preamble, the Federal Communications
Commission proposes to amend 47 CFR
part 63 as follows:
PART 63—EXTENSION OF LINES, NEW
LINES, AND DISCONTINUANCE,
REDUCTION, OUTAGE AND
IMPAIRMENT OF SERVICE BY
COMMON CARRIERS; AND GRANTS
OF RECOGNIZED PRIVATE
OPERATING AGENCY STATUS
1. The authority citation for part 63
continues to read as follows:
■
Authority: Sections 1, 4(i), 4(j), 10, 11,
201–205, 214, 218, 403 and 651 of the
Communications Act of 1934, as amended,
47 U.S.C. 151, 154(i), 154(j), 160, 201–205,
214, 218, 403, and 571, unless otherwise
noted.
2. Amend § 63.71 by revising
paragraph (a) introductory text and (d),
to read as follows:
■
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§ 63.71 Procedures for discontinuance,
reduction or impairment of service by
domestic carriers.
*
*
*
*
(a) The carrier shall notify all affected
customers of the planned
discontinuance, reduction, or
impairment of service and shall notify
and submit a copy of its application to
the public utility commission and to the
Governor of the State in which the
discontinuance, reduction, or
impairment of service is proposed, to
any federally recognized Tribal Nations
with authority over the Tribal lands in
which the discontinuance, reduction, or
impairment of service is proposed, and
also to the Secretary of Defense, Attn.
Special Assistant for
Telecommunications, Pentagon,
Washington, DC 20301. Notice shall be
in writing to each affected customer
unless the Commission authorizes in
advance, for good cause shown, another
form of notice. Notice shall include the
following:
*
*
*
*
*
(d) The application to discontinue,
reduce, or impair service, if filed by a
domestic, non-dominant carrier, shall be
automatically granted on the 31st day
after its filing with the Commission
without any Commission notification to
the applicant unless either:
(1) The Commission has notified the
applicant that the grant will not be
automatically effective, or
(2) The applicant is subject to § 63.602
of this chapter and does not include
with its application the certification
specified in § 63.602(a) of this chapter.
The application to discontinue, reduce
or impair service, if filed by a domestic,
dominant carrier, shall be automatically
granted on the 60th day after its filing
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*
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with the Commission without any
Commission notification to the
applicant unless either
(3) The Commission has notified the
applicant that the grant will not be
automatically effective, or
(4) The applicant is subject to § 63.602
of this chapter and does not include
with its application the certification
specified in § 63.602(a) of this chapter.
For purposes of this section, an
application will be deemed filed on the
date the Commission releases public
notice of the filing.
*
*
*
*
*
■ 3. Add § 63.602 to read as follows:
§ 63.602 Additional contents of
applications to discontinue, reduce, or
impair an existing retail service in favor of
a retail service based on a newer
technology.
(a) In order to remain eligible for
automatic grant, any domestic carrier
that seeks to discontinue, reduce, or
impair an existing retail service in favor
of a retail service based on a newer
technology shall include with its
application, in addition to any other
information required, a certification that
there is an adequate substitute service
available for the service to be
discontinued, reduced, or impaired and
that the substitute service provides
adequate:
(1) Network capacity and reliability;
(2) Service quality;
(3) Device and service
interoperability, including
interoperability with vital third-party
services and devices;
(4) Service for individuals with
disabilities, including compatibility
with assistive technologies;
(5) PSAP and 9–1–1 service;
(6) Cybersecurity;
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Sfmt 9990
(7) Service functionality; and
(8) Coverage.
(b) Any domestic carrier that seeks to
discontinue, reduce, or impair an
existing retail service in favor of a retail
service based on a newer technology
that does not file the certification
described in paragraph (a) of this
section shall include with its
application, in addition to any other
information required, supporting
evidence regarding the degree to which
there is an adequate substitute or
substitutes available for the service to be
discontinued, reduced, or impaired, and
supporting evidence regarding the
degree to which the substitute service(s)
provide adequate:
(1) Network capacity and reliability;
(2) Service quality;
(3) Device and service
interoperability, including
interoperability with vital third-party
services and devices;
(4) Service for individuals with
disabilities, including compatibility
with assistive technologies;
(5) PSAP and 9–1–1 service;
(6) Cybersecurity;
(7) Service functionality; and
(8) Coverage.
(c) A certification pursuant to
paragraph (a) of this section must:
(1) -Set forth a detailed statement
explaining the basis for such
certification;
(2) Be executed by an officer or other
authorized representative of the
applicant; and
(3) Meet the requirements of § 1.16 of
this chapter.
[FR Doc. 2015–23623 Filed 9–24–15; 8:45 am]
BILLING CODE 6712–01–P
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Agencies
[Federal Register Volume 80, Number 186 (Friday, September 25, 2015)]
[Proposed Rules]
[Pages 57768-57782]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-23623]
=======================================================================
-----------------------------------------------------------------------
FEDERAL COMMUNICATIONS COMMISSION
47 CFR Parts 51 and 63
[GN Docket No. 13-5, RM-11358; WC Docket No. 05-25, RM-10593; FCC 15-
97]
Technology Transitions, Policies and Rules Governing Retirement
of Copper Loops by Incumbent Local Exchange Carriers and Special Access
for Price Cap Local Exchange Carriers
AGENCY: Federal Communications Commission.
ACTION: Proposed rule.
-----------------------------------------------------------------------
SUMMARY: In this document, the Commission takes further action on a
rulemaking it initiated in January 6, 2015, to help guide and
accelerate the technological revolutions that are underway involving
the transitions from networks based on TDM circuit-switched voice
services running on copper loops to all-IP multi-media networks using
copper, co-axial cable, wireless, and fiber as physical infrastructure.
This Further Notice of Proposed Rulemaking (FNPRM) is only one of a
series of Commission actions to protect core values and ensure the
success of these technology transitions. In this FNPRM, we take steps
to ensure that competition continues to thrive and to protect consumers
during transitions. These steps will help to ensure that the technology
transitions continue to succeed.
DATES: Submit comments on or before October 26, 2015. Submit reply
comments on or before November 24, 2015.
ADDRESSES: You may submit comments, identified by GN Docket No. 13-5,
RM-11358, WC Docket No. 05-25, RM-10593, by any of the following
methods:
Federal Communications Commission's Web site: https://fjallfoss.fcc.gov/ecfs2/. Follow the instructions for submitting
comments.
People with Disabilities: Contact the FCC to request
reasonable accommodations (accessible format documents, sign language
interpreters, CART, etc.) by email: FCC504@fcc.gov or phone: 202-418-
0530 or TTY: 202-418-0432.
For detailed instructions for submitting comments and additional
information on the rulemaking process, see the SUPPLEMENTARY
INFORMATION section of this document.
FOR FURTHER INFORMATION CONTACT: Michele Levy Berlove, Wireline
Competition Bureau, Competition Policy Division, (202) 418-1477, or
send an email to michele.berlove@fcc.gov.
SUPPLEMENTARY INFORMATION: This is a summary of the Commission's
Further Notice of Proposed Rulemaking (FNPRM) in GN Docket No. 13-5,
RM-11358, WC Docket No. 05-25, RM-10593, FCC 15-97, adopted August 6,
2015 and released August 7, 2015. The full text of this document is
available for public inspection during regular business hours in the
FCC Reference Information Center, Portals II, 445 12th Street SW., Room
CY-A257, Washington, DC 20554. It is available on the Commission's Web
site at https://www.fcc.gov.
I. Introduction
1. Communications networks are rapidly transitioning away from the
historic provision of time-division multiplexed (TDM) services running
on copper to new, all-Internet Protocol (IP) multimedia networks using
copper, co-axial cable, wireless, and fiber as physical infrastructure.
Our actions today further the technology transitions underway in our
Nation's fixed communications networks that offer the prospect of
innovative and improved services to consumers and businesses alike. The
core goals of the January 2014 Technology Transitions Order frame our
approach here. In the Technology Transitions Order, we emphasized the
importance of speeding market-driven technological transitions and
innovations while preserving the core statutory values as codified by
Congress: competition, consumer protection, universal service, and
public safety. Furthering these core values will accelerate customer
adoption of technology transitions. Today, we take the next step in
advancing longstanding competition and consumer protection policies on
a technologically-neutral basis in order to ensure that the deployment
of innovative and improved communications services can continue without
delay.
2. Industry is investing aggressively in modern telecommunications
networks and services. Overall, according to data supplied by USTelecom
and AT&T, capital expenditures by broadband providers topped $75
billion in 2013 and continue to increase. AT&T recently announced that
by the year 2020, 75 percent of its network will be controlled by
software. To do this, AT&T is undergoing a massive effort to train
about 130,000 of its employees on software-defined networking
architecture and protocols. AT&T has also expanded its wireline IP
broadband network to 57 million customer locations, as well as extended
fiber to 725,000 business locations. Moreover, Verizon passes more than
19.8 million premises with its all-fiber network--the largest such
network in the country--and it projects that soon about 70 percent of
the premises in its landline territory will have access to all-fiber
facilities. Verizon too has announced an SDN-based strategy ``to
introduce new operational efficiencies and allow for the enablement of
rapid and flexible service delivery to Verizon's customers.'' And
CenturyLink has announced the launch of 1 Gbps broadband service to 16
cities. According to recent reports, CenturyLink's national fiber
network upgrade has expanded availability of CenturyLink's gigabit
broadband services to nearly 490,000 business locations. These are just
a few of many examples in which industry is investing heavily to bring
the benefits of new networks and services to customers of all sizes.
3. We recognize that the success of the technology transitions is
dependent, among other things, on clear and certain direction from the
Commission that preserves the historic values that Congress has
incorporated in the Communications Act of 1934, as amended (the Act).
In the January 6, 2015 NPRM, 80 FR 450, we sought comment on limited
oversight that
[[Page 57769]]
would encourage transitions that could otherwise be delayed if a
portion of consumers were left behind or competition were allowed to
diminish--recognizing that the transitions that are underway are
organic processes without a single starting or stopping point. Building
on that NPRM, in this item we support the transitions by adopting
limited and targeted regulation to preserve competition and to protect
consumers, especially those in vulnerable populations who have not yet
voluntarily migrated from plain old telephone service (POTS) and other
legacy services. In taking these steps, we seek to avoid the need for
future regulation and dispute resolution that could cause delays down
the road. Carriers involved in the historic transitions have made clear
their intention to protect consumers and preserve a competitive
marketplace going forward, and the pro-transition rules we adopt today
are consistent with those mutually shared goals.
4. Establishing Clear Standards to Streamline Transitions to an
All-IP Environment. Having established that section 214's
discontinuance provisions apply to a service based on a totality-of-
the-circumstances functional evaluation, we believe it is prudent to
provide additional guidance so that consumers and providers are clear
on the meaning of the section 214 standard. Building on the record
developed in response to the -NPRM, in this FNPRM we propose specific
criteria for the Commission to use in evaluating applications to
discontinue retail services pursuant to section 214 of the Act. We
believe all stakeholders will benefit from an additional round of
focused comment on our specific proposals. As we stated previously,
adopting specific criteria will enable the Commission to ensure that we
can carry out our statutorily-mandated responsibilities in a
technology-neutral manner and provide clear up-front guidance that will
minimize complications when carriers seek approval for large-scale
discontinuances. With clear standards in place, carriers will not have
to guess as to how they can obtain approval to discontinue TDM services
once they are ready to do so.
II. Further Notice Of Proposed Rulemaking
A. Establishing Clear Standards To Streamline Transitions to an All-IP
Environment
5. We seek comment on specific proposals for possible criteria
against which to measure ``what would constitute an adequate substitute
for retail services that a carrier seeks to discontinue, reduce, or
impair in connection with a technology transition (e.g., TDM to IP,
wireline to wireless).'' We sought comment on this topic in the Notice,
asking wide-ranging questions, and believe that the specific proposals
that we raise here will facilitate development of a sufficient record
to allow us to fully establish highly effective, clear, and technology-
neutral criteria. The Commission remains dedicated to providing
carriers the guidance and clarity they need to implement new
technologies at scale as quickly as possible. We will benefit from more
targeted input in order to adopt rules that are carefully tailored to
address the issues presented by the ongoing technology transitions
process and that will stand the test of time.
6. Our purpose is to adopt clear criteria that will eliminate
uncertainty that could potentially impede the industry from actuating a
rapid and prompt transition to IP and wireless technology. We recognize
that our existing case-by-case approach may not provide sufficient
guidance as to what constitutes an adequate substitute with regard to
cutting-edge technology transitions, and we recognize that as a result
carriers may be more inclined to pursue half-measures that merely
``test the water.'' Such outcomes reduce innovation and are
inconsistent with our overarching goal of advancing the public interest
and ensuring ``that we protect consumers, competition, and public
safety.''
7. The Commission always has applied certain criteria in evaluating
the adequacy of alternative services in the context of section 214
discontinuance applications. The Commission has engaged in a highly
fact-specific analysis based on the situation presented and has not
codified any specific criteria by which it evaluates the adequacy of
substitute services. The record we received in response to questions in
the NPRM about adequate substitutes included a range of public interest
organizations, state utility commissions, competitive LECs,
telecommunications service consumers, and others advocating that we
should define attributes of an adequate substitute, and other
commenters, particularly larger incumbent LECs, urging us not to do so.
Incumbent LECs believe that defining the attributes of an adequate
substitute service would discourage carriers from innovating. A number
of these commenters argue that the Commission should encourage the
development of industry best practices.
8. Commenters have not swayed us from our belief that establishing
criteria for evaluating the adequacy of replacement services will
benefit industry and consumers alike by providing certainty. Indeed, we
believe that by establishing and codifying such criteria, we provide
transparency and certainty in an area that has been subject to case-by-
case evaluation without formal rule-based guidance. We believe that it
is important to ensure that key aspects of service such as connection
persistence and quality, 9-1-1 service, and service for individuals
with disabilities remain available. We agree with Public Knowledge that
establishing clear principles that ensure the availability of key
functions post-transition will likely increase public acceptance of
alternative technologies, thus decreasing resistance to services based
on next-generation technologies.
9. We agree with incumbent LECs that the Commission must evaluate
the availability of alternative services from sources other than the
carrier seeking section 214 discontinuance authority. Moreover, there
seems to be a misplaced belief that the Commission will automatically
categorize any change in underlying technology or facility as a
discontinuance, reduction, or impairment of service for which a carrier
must seek Commission authorization under section 214. It is important
to note that the Commission must evaluate the adequacy of those
alternative services using the same criteria as those applied to any
replacement service offered by the discontinuing carrier. We also
reiterate that the availability of adequate substitute services is just
one of five factors the Commission looks at in evaluating section 214
discontinuance applications under existing precedent, to be balanced
against the other factors in determining whether the public convenience
and necessity will be adversely affected by discontinuance of the
service at issue. In evaluating an application for discontinuance
authority under section 214(a), the Commission considers five factors
that are intended to balance the interests of the carrier seeking
discontinuance authority and the affected user community: (1) The
financial impact on the common carrier of continuing to provide the
service; (2) the need for the service in general; (3) the need for the
particular facilities in question; (4) the existence, availability, and
adequacy of alternatives; and (5) increased charges for alternative
services, although this factor may be outweighed by other
considerations. The reasonably comparable wholesale
[[Page 57770]]
access interim rule that we adopt in the Order applies as a condition
on certain grants of discontinuance authority, and as such it applies
separately from and subsequent to this balancing test. We therefore
believe that adoption of criteria by which to measure the adequacy of
available substitute services, which we will look to as part of a
larger evaluation of the circumstances surrounding a proposed
discontinuance, will not serve to discourage carriers from seeking to
innovate and develop new communications technologies.
1. Proposed Criteria
10. Consistent with the NPRM, we tentatively conclude that several
of the criteria proposed by Public Knowledge, listed below, are the
appropriate criteria for the Commission to consider in determining
whether to authorize carriers to discontinue a legacy retail service in
favor of a retail service based on a newer technology. These proposed
criteria align the Commission's dual incentives of: (1) Meeting the
statutory obligations to protect consumers, competition, and the public
safety; and (2) resolving discontinuance applications as briskly as
possible. As Public Knowledge et al. have noted, ``[w]hen a new
technology can be trusted to offer the same or better service than what
customers had before (at the same or better price), customers will have
no reason to object to the transition.'' We find that having clear,
established criteria is consistent with the Commission's obligations
and also gives applicants the information they need to ultimately be
more responsive to the Commission's concerns regarding adequate
substitutes.
11. Specifically, we propose that a carrier seeking to discontinue
an existing retail service in favor of a retail service based on a
newer technology must demonstrate that any substitute service offered
by the carrier or alternative services available from other providers
in the affected service area meet the following criteria in order for
the section 214 application to be eligible for an automatic grant
pursuant to Section 63.71(d) of the Commission's rules: (1) Network
capacity and reliability; (2) service quality; (3) device and service
interoperability, including interoperability with vital third-party
services (through existing or new devices); (4) service for individuals
with disabilities, including compatibility with assistive technologies;
(5) PSAP and 9-1-1 service; (6) cybersecurity; (7) service
functionality; and (8) coverage. Certain commenters support the ten
attributes proposed by Public Knowledge. One of those supporters
suggests reworking and combining those criteria to focus on retail
services, consistent with the Commission's stated emphasis in the NPRM,
as follows: ``(1) Reliable and accurate access to E911; (2) constant
availability, including during storms and emergencies; (3) adequate
call quality; (4) compatibility with health and safety services that
use the network; (5) adequate data transmission capability; and (6)
affordable to consumers.'' We seek detailed comment on these and other
possible criteria below. Although much of the discussion on the
proposed criteria focuses on residential end users, we also recognize
that the perspective of commercial stakeholders, including enterprise
end users, is vitally important. We therefore seek comment from these
stakeholders regarding how and to what extent the proposed criteria
inform their decision-making process. Are their service concerns
identical to those of residential consumers? If not, should different
or additional service metrics be considered for their purposes?
12. As an initial matter, we seek comment on when any criteria that
we adopt should apply. Should their application be dependent on the
nature of the existing service and the newer service to which the
carrier is transitioning? What should qualify as a ``service based on a
newer technology''? Rather than framing the draft rule in terms of
discontinuance of an ``existing'' service in favor of a ``service based
on a newer technology,'' should we instead frame it in terms of
discontinuance of ``legacy service,'' and if so how should the term
``legacy service'' be defined? Should the criteria apply where the
replacement service offered by the requesting carrier or the
alternative services available from other providers in the relevant
service area are IP-based or wireless? Should they apply where the
replacement or alternative service is based on next-generation
technologies? If so, how should we define next-generation technologies?
For purposes of this FNPRM, we will simply refer to the relevant
situations in which a carrier seeks to discontinue an existing retail
service in favor of a next-generation service as ``technology
transitions,'' but we do not intend to suggest that we have reached a
conclusion on when any criteria that we have adopted will apply.
13. We further tentatively conclude that if a carrier certifies in
its application that it satisfies all of these criteria, then the
application will be eligible for automatic grant pursuant to section
63.71(d) of the Commission's rules as long as other already-adopted
applicable requirements for automatic grant are satisfied. However, if
the carrier discontinuing a service during a technology transition is
unable to file such a certification, or if comments or objections call
into question whether a substitute or alternative service satisfies all
of the criteria we adopt, then we would not automatically grant the
application. Instead, the carrier would be required to submit
information demonstrating the degree to which it meets or does not meet
each factor, and we would weigh this information in our evaluation of
whether a replacement service offered by the applicant or an
alternative service offered by another provider in the relevant service
area qualifies as an adequate substitute for the existing service for
which the carrier seeks discontinuance authorization. We propose that
for applications not subject to automatic grant, the adequate
substitute evaluation would retain its traditional role as a part of
our multi-factor determination of whether to grant a discontinuance
application. In other words, outside of the automatic grant context, we
propose that we not alter the role that the existence, availability,
and adequacy of alternatives plays in our analysis; rather, we propose
to channel that analysis through the criteria that we will articulate.
We seek comment on this proposed approach. We recognize that with
respect to the question of whether automatic grant is available, this
proposal affords the adequate substitute factor a new primacy in the
section 214 analysis. However, we anticipate that this approach is
necessary to ensure consumer protection as technologies transition by
providing the Commission sufficient time to evaluate applications that
may not provide a completely adequate substitute. Further, this
approach permits industry to pursue transitions flexibly because it
does not mandate that all criteria must be met and continues to
evaluate the adequacy of substitutes as merely one factor in the
overall discontinuance analysis.
14. To the extent commenters believe a different approach is
preferable, they should describe with specificity the alternative and
address how it would adequately protect consumers while providing
sufficient industry flexibility. To the extent commenters argue that
not all of the criteria should be considered mandatory in order for an
application to qualify for automatic granting, they should identify
which factors would not be mandatory. If we remove an application from
automatic grant, we propose weighing compliance with the criteria as a
part of our overall multi-factor analysis of whether to approve a
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discontinuance application, and we seek comment on this proposal.
Should we require that one replacement or alternative service satisfy
every criterion we adopt in order to qualify for automatic grant, or is
it sufficient that multiple alternative services are available which
collectively satisfy all of the adopted criteria? We also seek comment
on the costs and benefits of adopting a rule consistent with our
tentative conclusion and on any other proposals suggested in the
record. We seek comment on whether requiring this multi-factored
showing from the carrier will promote or deter innovation or
competition.
15. Where a carrier is seeking to establish the adequacy of
alternative retail services in the context of a section 214
discontinuance application by certifying its compliance will all of the
criteria such that its application may be eligible for automatic grant,
we further tentatively conclude that the certification should be
executed by an officer or other authorized representative of the
company and be accompanied by a detailed statement explaining the basis
for such certification. The certification would be subject to the
requirements of section 1.16 of the Commission's rules and be
subscribed to as true under penalty of perjury in substantially the
form set forth in the rule. We seek comment on whether such an approach
would be consistent with the objectives of the revised service
discontinuance process, particularly in evaluating the adequacy of
alternative services in the context of Section 214 discontinuance
applications.
16. We tentatively conclude that in each case in which a carrier
must demonstrate the existence of an adequate substitute service, the
qualifying service can be a service the carrier offers, or can be an
existing service offered by third parties. Under our proposal,
references in this sub-section to ``demonstrating'' or otherwise
showing that a criterion is met encompass demonstration via
certification where the carrier is able to seek eligibility for
automatic grant or, otherwise, demonstration via the submission of
evidence and information. We also tentatively conclude that a showing
as to a first-party or a third-party service will be treated equally,
i.e., the criteria would not apply more stringently in one case than
the other. We seek comment on these tentative conclusions and on
possible alternatives. Would another approach be consistent with our
precedent? Should a carrier be permitted to rely on one substitute
service as to some factors and a different substitute service as to
other factors, or should it be required to show that there is one
service that is a fully adequate substitute for the discontinued
service?
17. We would prefer to adopt bright-line objective criteria that
can be applied on a national basis instead of requiring localized
testing of the service to be discontinued and/or the substitute
service. We recognize that the criteria that we propose may not fully
achieve this goal because of the lack of specific recommendations
regarding objective metrics in the record. We further recognize that a
localized testing-based approach may be incompatible with our proposal
to allow parties to file a simple certification at the time of the
application to allow potential automatic grant. We urge all interested
parties to provide bright-line objective criteria to the maximum extent
possible. For instance, what metrics or standards are incorporated into
large commercial or governmental contracts regarding quality of
service? However, we caution that we intend to adopt criteria and will
adopt a localized testing-based regime if we deem it necessary in the
absence of a workable national framework. We seek comment on the
relative benefits of objective bright-line criteria and a localized
testing approach in this context. If we do adopt a localized testing-
based approach, how long a period of testing should we require for the
discontinued and/or substitute service?
18. We also seek to further develop the record on whether the
application of these criteria should be dependent on the nature of the
legacy service and the newer service to which the carrier is
transitioning, and specifically on what should qualify as a ``newer''
service. Should the criteria apply where the replacement service
offered by the requesting carrier or the alternative services available
from other providers in the relevant service area involve fixed, mobile
wireless, or fixed wireless technologies that provide VoIP or other IP-
based services? Should they apply where the replacement or alternative
service is based on next-generation services?
19. Network Capacity and Reliability. Networks must have sufficient
capacity to meet end user needs. Moreover, reliability has long been a
hallmark of this country's communications network. During peak traffic
periods, capacity is necessary to ensure reliability; without
reliability, capacity is of limited use. Consistent with common usage,
we use the term ``reliability'' to describe how often a service is
available for the consumer. However, we recognize that technically what
we are discussing is ``availability'' of a service, which is defined by
the International Telecommunication Union (ITU) as follows:
``Availability of an item to be in a state to perform a required
function at a given instant of time or at any instant of time within a
given time interval, assuming that the external resources, if required,
are provided.'' Public Knowledge proposed that we evaluate availability
separately from reliability, but because much of its proposal focused
on service during power outages (which is being addressed by the
Commission through separate means and because the reliability test that
we propose based on its submission also addresses ``availability''
within its technical meaning, we do not propose a separate availability
factor. Within a given time interval, assuming that the external
resources, if required, are provided.'' We therefore tentatively
conclude that any adequate substitute test that we adopt should
evaluate whether the replacement or alternative service
will (a) afford the same or greater capacity as the existing service
and (b) afford the same reliability as the existing service even
when large numbers of communications, including but not limited to
calls or other end-user initiated uses, take place simultaneously,
and when large numbers of connections are initiated in or terminated
at a communications hub, including but not limited to a wire center.
This means that:
(1) Communications are routed to the correct location
(2) Connections are completed
(3) Connection quality does not deteriorate under stress
(4) Connection setup does not exhibit noticeable latency.
20. We seek comment on this tentative conclusion. Should network
capacity and reliability be a part of our adequate substitute
evaluation? For purposes of implementing the Connect America Fund Phase
II model-based support to price cap carriers, the Wireline Competition
Bureau adopted a 100 millisecond latency metric to judge whether a
service offering meets the Commission's requirement that service enable
the use of real time applications. The Wireline Competition Bureau
selected the 100 millisecond standard based on the International
Telecommunication Union (ITU) standards. We seek comment on whether to
adopt that same metric to judge whether ``noticeable latency'' occurs
here and seek comment on that proposal. In addition, we propose to
adopt metrics for jitter, packet loss, and through-put to provide a
more complete and robust performance measurement of the service being
offered to evaluate
[[Page 57772]]
successful routing, completion of connections, and quality
deterioration and ask commenters to address what specific thresholds
should be adopted. The term ``jitter'' is used herein to refer to
encompass IPDV (IP Packet Delay Variation) or PDV (Packet Delay
Variation) as those terms are defined by ITU and Internet Engineering
Task Force (IETF) documents. The term ``packet loss'' used herein to
encompass IPLR (IP packet Loss Ratio) as that term is defined by ITU
and IETF documents. We also propose that the required metrics be based
on the defined standards for various classes of service in ITU-T
Y.1541, adjusted for the portion of the network that is the
responsibility of the provider. We do not propose to include separate
network capacity indicators as part of the adequate substitute test
because measuring latency, jitter, packet loss, and speed through-put
performance testing during network peak periods can demonstrate whether
there is sufficient network capacity and quality. We ask how
reliability (availability) can be measured by ``reachability'' tests
conducted on a continuous basis. Such measures could include ping or
other User Datagram Protocol (UDP)-based tests, such as the FCC
Measuring Broadband America program. Other methodologies could also be
employed, such as requiring an upper limit over-subscription ratio at
defined points in the network, dual homing to at least two different
upstream providers, multiple links to a single upstream provider, and a
utilization limit above which additional ports and links would be
required. We seek comment on this proposed approach and possible
alternatives. CWA suggests that in the context of voice communications,
``the ability to access a dial tone within three seconds 98% of the
time during the busy season--busy hour should be the minimally
acceptable level of service for a network,'' basing this suggestion on
``the same, or substantially similar'' standards maintained by 18 state
public utility commissions. We seek comment on whether we should adopt
this standard as a part of our evaluation and on whether and how it can
apply to non-dial tone services. Should we evaluate availability
separately from reliability, and if so how should we evaluate each?
21. Service Quality. As one commenter noted, ``[c]onsumers expect
their voice communications to be clear, understandable, and free of
distortion.'' We believe that this is a reasonable expectation that
should not fall by the wayside when a carrier transitions its
facilities from the traditional public switched telephone network to
use of different technologies, and we do not believe that it should be
limited to the quality of voice calls. We therefore tentatively
conclude that one criterion in any adequate substitute test that we
adopt should be that the carrier demonstrates in its section 214
application that any replacement or alternative service meets the
minimum service quality standards set by the state commission
responsible for the relevant service area. We seek comment on this
proposal. If the relevant state commission has not established such
standards or lacks authority to do so, then we seek comment on what
standards we should apply. In the Connect America Fund docket, parties
have urged the Commission to adopt alternative measures of service
quality for recipients of Connect America Fund support, such as
requiring voice service to be provided with an ``R Factor'' score at or
above a minimum threshold value. We note, however, that the R score is
a network planning tool and is not designed to measure actual service
quality. R scores ``are only made for transmission planning purposes
and not for actual customer opinion prediction (for which there is no
agreed-upon model recommended by the ITU-T).'' For data services,
should internal network management system (NMS) tools be used to
measure speed performance? Are external systems preferable, such as the
Measuring Broadband America-based hardware approach? The Measuring
Broadband America program is an ongoing nationwide study by the FCC of
U.S. consumer broadband performance. The program's hardware approach
involves connecting a measuring device to a broadband user's work
station and periodically running speed tests to remote targets on the
Internet. Are there additional performance metrics that should be
considered? We also seek comment on TelePacific's suggestion that
``[a]dditional metrics could include repeat trouble/repair reports, a
key metric to determine whether incumbent LECs are fixing their plant,
or compliance with [certain] Telcordia Standards . . .'' As an
alternative to the approach we propose, can ``network capacity and
reliability'' and ``service quality'' be measured by the same
performance metrics (e.g., delay, jitter, packet loss, through-put, and
availability) such that adopting them as distinct criteria is neither
necessary nor desirable?
22. Device and Service Interoperability. We tentatively conclude
that one criterion in any adequate substitute test that we adopt should
be that the carrier demonstrates that its replacement service or the
alternative services available from other providers in the relevant
service area allow for as much or more interoperability of both voice
and non-voice devices, or newer technology-based equivalent devices, as
the service to be retired. We seek comment on this tentative
conclusion, as well as possible alternatives. To the extent commenters
oppose adoption of such a requirement, they should identify with
specificity their reasons and explain how we still can ensure that
consumers are not harmed by the proposed discontinuance.
23. Certain commenters profess to be confused about what
functionalities consumers consider to be essential components of their
legacy service. However, the record is already replete with examples of
such devices and services. Indeed, AT&T acknowledged in its Proposal
for Wire Center Trials that a variety of such third-party devices and
services are ``vitally important to its customers.'' And consumer
response to Verizon's attempts to use its VoiceLink service as a
replacement service for its damaged wireline service in the wake of
Super Storm Sandy can leave no doubt regarding what consumers believe
to be essential service features. Moreover, the CTC Report contains a
discussion regarding the use of various technology standards to allow
for ongoing interoperability. According to CTC Technology and Energy
(CTC): ``Despite this diversity, the majority of non-voice devices
conform to a standard modem technology, such as v.32, v. 34, v.42bis,
v.44, v.90, and v.92. Even where a truly proprietary device is used,
the signaling and communications and protocol is similar enough to a
standard modem that a test of a range of standards should be close
enough to determine whether many devices will work on an IP-
transitioned line.'' CTC also notes that while older dial-up modems and
fax machines fail to transmit properly over VoIP devices, this problem
can be mitigated: ``Technology complying with the ITU T.38 standard can
mitigate this issue by allowing the VoIP ATA [analog telephone adapter]
to decode or `read the fax or modem signal, transmit the contents to
the VoIP device at the far end as IP packets, and re-encode it for the
fax or modem at the receiving location.''
24. How should we measure the level of interoperability? Should we
require that the service conform to standard modem technology and, if
so, how should we define that phrase for
[[Page 57773]]
purposes of this criteria? Should we require that any VoIP device used
by the network comply with the ITU T.38 standard, as proposed by CTC,
or to some other standard? To what extent should we consider consumer
trends in evaluating what third-party devices or services a substitute
or alternative service should be required to support? Are there other
ways in which to ensure the interoperability of third-party devices and
services? ADT proposes that we adopt a rule governing the adoption of
Managed Facilities-Based Voice Network (MFVN) standards, which it
asserts have been used to ensure the continued interoperability of
alarm monitoring systems during and after the transition to IP
networks. We seek comment on whether the MFVN standards should play a
role in our evaluation of the interoperability criteria or, in the
alternative, on what role if any it should play in our legal framework
for technology transitions. Lastly, we tentatively conclude that
functionalities ``in development'' for a replacement service at the
time a carrier submits a section 214(a) discontinuance application will
not be considered in evaluating the adequacy of the replacement
service. We seek comment on this tentative conclusion.
25. Service for Individuals with Disabilities. The importance of
ensuring that consumers with disabilities can utilize assistive
technologies over communications networks is indisputable. There are
several possible areas of impact of the transition on people with
disabilities, such as (1) degradation of voice service quality that may
compromise the ability of users who are hard of hearing to engage in a
telephone conversation, and (2) incompatibility of remote transmission
technologies over IP-based networks used for the provision of
captioning on television or Internet-based video programming. As we
noted above, one purpose of adopting criteria for evaluating the
adequacy of substitute services is to ensure consumer protection. We
tentatively conclude that one criterion in any adequate substitute test
that we adopt should be that the carrier demonstrates that its
replacement service or the alternative services available from other
providers allow at least the same accessibility, usability, and
compatibility with assistive technologies as the service being
discontinued. We seek comment on this tentative conclusion, as well as
possible alternatives. To the extent that people with disabilities must
transition to new equipment, we seek comment on what is needed to
reduce the burden of obtaining such equipment, particularly for those
who do not qualify for existing state and federal equipment
distribution programs and for those who are replacing devices not
covered by equipment distribution programs (such as individuals with
medical devices that are incompatible with IP service). Should we
require carriers seeking to discontinue existing services in such
contexts to include in their Section 214 applications information
regarding the availability of IP-enabled devices that can also be
distributed to selected and qualifying recipients under applicable
state and federal programs? One commenter noted its ``understanding
that technology transitions can be made to properly function with
legacy assistive technology devices (e.g., TTY terminals) through
appropriate network software modifications, and/or through the general
availability of IP-enabled devices that can also be distributed to
selected and qualifying recipients under applicable state and federal
programs.'' Is this correct?
26. We note that as TDM networks are discontinued in favor of IP-
based networks, there is an opportunity to implement IP-based real time
text to replace TTY text services, as the key functionalities of both
services are similar. We seek comment on whether we should require the
implementation of real time text over IP networks and whether we should
set an end date for the termination of TTY text services. We also seek
comment on the appropriate length of a transition period during which
both TTY text services and IP-based real time text would be available.
We ask commenters to describe what IP-based real time text service
would look like, including applicable standards, and to explain how it
will be implemented. In response to the -NPRM, some commenters assert
that accessibility is currently the subject of an industry-wide
proceeding and thus should not be addressed ``ad hoc'' in this
proceeding. We tentatively conclude, however, that we should adopt a
standard regarding compatibility with assistive technologies for
purposes of evaluating discontinuance applications. We seek comment on
this tentative conclusion. We also seek comment on the appropriate
timelines for issuing notices that existing services will be
discontinued, and that new services may not be compatible with certain
equipment. We further seek comment on the means of issuing such notices
to ensure effective communication to the full community of people with
disabilities.
27. Although we acknowledge the possible impact that the transition
to IP networks may have on people with disabilities, we also recognize
an opportunity to implement high definition voice (HD voice) service
over IP networks. HD voice would be especially beneficial for
particular consumers who are hard of hearing to be able to better
understand conversations over the telephone, thereby improving
accessibility of the network to such consumers and potentially reducing
their reliance on intermediary relay services such as captioned
telephone service (CTS) and IP captioned telephone service (IP CTS) in
favor of mainstream forms of communication. We therefore propose to
require providers of IP networks to include HD voice as a feature for
users with disabilities and seek comment on our proposal. We ask
commenters to discuss timetables for the implementation of HD voice.
Lastly, although speech recognition technologies that can accurately
convert speech to text are still under development, we seek comment on
the state of development of such technologies, which can also assist in
the development of an all-inclusive network that will allow users to
migrate away from the use of CTS and IP CTS in favor of mainstream
forms of communication. In particular, we ask commenters to address the
technical barriers to the development of accuracy for such technologies
and the length of time that it is expected to take.
28. PSAP and 9-1-1 Service. The ability of consumers to contact 9-
1-1 and reach the appropriate Public Safety Answering Point (PSAP) and
for that PSAP to receive accurate location information for the caller
is of the utmost importance. We therefore tentatively conclude that one
criterion in any adequate substitute test that we adopt should be that
the carrier demonstrates that a substitute service offered by the
requesting carrier or alternative services available from other
providers in the relevant service area complies with applicable state,
Tribal, and federal regulations regarding the availability,
reliability, and required functionality of 9-1-1 service. We seek
comment on this tentative conclusion as well as any possible
alternatives. Specifically, should we base our evaluation on whether
substitute services merely comply with any 9-1-1 regulations applicable
to such services, or whether they provide as good--or better--9-1-1
functionality as the service(s) they replace? For example, would a
fixed wireless service that complies with wireless 9-1-1 automatic
[[Page 57774]]
location information (ALI) requirements be an adequate substitute for a
traditional landline service that provides ALI to PSAPs at the street-
address level, or would such a substitution be inadequate? Would a VoIP
service that will not function during a loss of commercial power, or
that provides only a limited amount of battery backup for CPE, serve as
an adequate substitute to reach 9-1-1 in an emergency? What other
factors should we consider for residential services? Further, what
considerations should be applied to discontinuance of 9-1-1 network
services and components, such as trunks and selective routers, that
support the capability of individual consumers to effectively reach 9-
1-1? We observe that, without ensuring adequate service to PSAPs,
residential 9-1-1 service could be negatively affected.
29. Certain commenters expressed concern that questions regarding
9-1-1 service are being addressed in other proceedings and thus should
not be addressed here. We note, however, that our 2014 Policy Statement
and Notice of Proposed Rulemaking on 9-1-1 governance and
accountability proposed only that ``covered 911 service providers that
seek to discontinue, reduce, or impair existing 911 service in a way
that does not trigger already existing authorization requirements
should be required to obtain Commission approval.'' The Commission
further stated that ``[w]e do not . . . intend to create duplicative
obligations for entities that are already subject to section 214(a) and
associated authorization requirements'' and that any new requirement
for covered 9-1-1 service providers ``would apply only when entities
seeking to discontinue, reduce, or impair existing 911 service are not
already required to obtain approval under other existing Commission
rules.'' Accordingly, we disagree that our proposal here to consider
access to 9-1-1 as a criterion in our section 214 analysis would
duplicate or conflict with additional measures proposed in other
proceedings. Although the issues are related and reflect our
overarching goal of ensuring that all Americans have reliable access to
9-1-1, we tentatively conclude that the issues raised here with respect
to adequate substitution are separate from those under consideration in
the 9-1-1 governance proceeding and should therefore proceed
independently. We seek comment on this tentative conclusion.
30. Communications Security. In the -NPRM, the Commission observed
that IP technologies ``can create the potential for network security
risks through the exposure of network monitoring and control systems to
end users.'' We sought comment ``on whether the Commission should
require demonstration, as part of the section 214 discontinuance
process, that any IP-supported networks or network components offer
comparable communications security, integrity, and reliability.''
Several commenters expressed support for our considering network
security as part of this process. We now tentatively conclude that one
criterion in any adequate substitute test that we adopt should be that
the carrier demonstrates in its application that a substitute service
offered by the requesting carrier or alternative services available
from other providers in the relevant service area offer comparably
effective protection from network security risks. We believe that this
approach would adequately protect the interests of consumers, while
preserving flexibility for providers to tailor security risk management
practices to their unique needs and circumstances. We seek comment on
this tentative conclusion, as well as possible alternatives. What
factors should we consider in assessing whether a substitute service
offers comparably effective protection from network security risks? How
should we define the appropriate category of ``network security risks''
for this purpose? Should we consider factors such as those Public
Knowledge identifies in its comments? For instance, should we consider
the extent to which a proposed substitute service exposes users to a
higher risk of spoofed calls or ``man-in-the-middle'' attacks (e.g.,
interception of fixed wireless calls using an ``IMSI catcher'') that
compromise a user's ability to communicate or put personal information
at risk? An ``IMSI catcher'' is an eavesdropping device, essentially a
fake mobile tower that intercepts cellphone calls and can be used to
listen to the cellphone owner's calls, read their texts, and track
their movements. Should we consider the vulnerability of a proposed
substitute service to physical risks (e.g., weather damage) or human
risks (e.g., insider threats)?
31. Would it be sufficient for an applicant to demonstrate that the
provider of the substitute service has engaged in implementation of the
National Institute for Standards and Technology (NIST) Cybersecurity
Framework (NSF) or an equivalent risk management construct? Should an
applicant also address the provider's participation in the
Communications Sector Coordinating Council or other public-private
initiatives to promote more secure communications networks? Should an
applicant provide more detailed information regarding the provider's
cyber risk management practices in general, its implementation of
relevant industry best practices, or its engagement with fellow
providers to address shared risks? To what extent may the Commission
reasonably expect that applicants to discontinue service are in a
position to provide information about the network security risks of an
unaffiliated provider of a substitute service? Should the degree of
detail required from an applicant depend on whether the provider of a
proposed substitute service is affiliated with the applicant? What
additional information, if any, would assist the Commission in
evaluating the security protections afforded by a proposed substitute
service?
32. Service Functionality. Consumers have come to expect that they
may use their phone service to make calls anywhere to anyone,
regardless of the network used by the call recipient. This is not
always the case with other types of voice service. They also have come
to expect that their phone service provides certain functionalities,
such as caller ID, transport of touch tones, and the ability to make
calling card, dial-around, collect, or third-party number billed calls,
as well as certain non-call functionalities. Enterprise customers also
rely on the functionalities available from the services they purchase.
We tentatively conclude that one criterion in any adequate substitute
test that we adopt should be that the carrier must demonstrate in its
Section 214 application that any replacement offered by the requesting
carrier or alternative service available from other providers in the
relevant service area permit similar service functionalities as the
service for which the carrier seeks discontinuance authority. We seek
comment on this tentative conclusion, as well as other possible
alternatives. We seek comment as well on whether similar
functionalities as those provided by legacy services, such as medical
alert monitors and credit card processing, are feasible with new
technologies and whether new end-user equipment would be required.
33. How should ``service functionality'' be defined? We recognize
that we need additional information on this issue. How can we ensure
that it will be a technology neutral evaluation? Should we require that
if, for instance, a voice service with caller ID is discontinued, a
replacement service or alternative service offered by another provider
in the relevant service area
[[Page 57775]]
must include the option of caller ID? Or if facsimile machines can be
used over the existing service, a replacement or other alternative
service must afford similar interoperability? Or if a data service is
to be discontinued, such capability, or something that performs the
same function, must be otherwise available? How do we measure the scope
of ``service functionality''? How can carriers gather the information
needed regarding functionalities consumers consider to be essential
components of their service? How can they gather ``service
availability'' information with respect to alternative services offered
by other providers in the relevant service area? And how does this
proposed criterion correlate to our statement in the Declaratory Ruling
that the relevant task in defining the scope of a carrier's service
``is to identify the service the carrier actually provides to end
users'' and that ``[i]n doing so, the Commission takes a functional
approach that evaluates the totality of the circumstances''?
34. Coverage. Inherent in our longstanding evaluation of the
existence, availability, and adequacy of alternative services is the
question of whether the substitute service is available to the persons
to whom the discontinued service has been available. Our evaluation of
the nature of the substitute service is for naught if the service
simply is not available to the affected customers. We therefore
tentatively conclude that one criterion in any adequate substitute test
that we adopt should be that the carrier demonstrates in its
application that the substitute service will remain available in the
affected service area to the persons to whom the discontinued service
had been available. We seek comment on this tentative conclusion.
Should we adopt a de minimis threshold by percentage of prior
population or geographic area reached for which loss of coverage is
tolerable?
35. Public Knowledge suggests that we focus specifically on
wireline coverage when evaluating the adequacy of the substitute
service. We recognize that as illustrated by consumer response to
Verizon's attempt to replace the wireline network destroyed by Super
Storm Sandy with its wireless VoiceLink service, a significant portion
of consumers view coverage equivalent to that traditionally found in
wireline telephony as essential. And commenters noted the importance of
the availability of wireline coverage to rural consumers, for whom
there tend to be fewer available options. Should we look differently at
technologies that offer the level of coverage traditionally afforded by
wireline telephony from those that do not, and if so how?
2. Consumer Education
36. As discussed in the Order above, we remain concerned about the
level of consumer education and outreach around technology transitions
generally. A discontinuance of an existing service on which customers
presently rely creates an especially great need for customer education.
It was for that reason that the January 2014 Technology Transitions
Order, the Commission set forth an expectation that providers
conducting any experiment would ``engage in customer outreach and
education efforts.'' Accordingly, we propose to require that part of
the evaluation of a section 214 application to discontinue a legacy
retail service should include whether the carrier has an adequate
customer education and outreach plan. We seek comment on this proposal,
and also on whether there are particular metrics and guidance the
Commission can and should provide concerning what would constitute an
adequate education and outreach plan. We also seek comment on how best
to work with the state commissions and Tribal governments on such
education and outreach plans.
3. Other Issues
37. Other Criteria. Based on the record received to date, we
tentatively conclude that we should not adopt the following proposals
by commenters to include the following criteria in the section 214
process: (1) Operability during emergencies, including power outages,
because this issue is being addressed by the Commission through
separate means; (2) adequate transmission capability, because end users
and carriers should be free to reach agreement on services at a wide
range of transmission capacities; (3) affordability, because the
evaluation process in this context should focus on the nature of the
service and because cost is not part of the equation in determining
whether an available alternative service constitutes an adequate
substitute for the service sought to be discontinued; and (4)
connection persistence, because the Commission today takes other action
to address that issue. We recognize the concerns about the often
increased costs associated with a transition from a TDM-based service
to an IP-based service. And we take such concerns into account when
evaluating section 214 applications for discontinuance authority. We
seek comment on these tentative conclusions. Could any of these
criteria be reformulated in such a way that would warrant adoption?
Should we adopt any other criteria not listed above?
38. Rural LEC Exemption. If we determine that it is appropriate to
adopt any or all of the proposed criteria, should we include an
exemption for some or all of them for rural LECs, as proposed by TCA?
If so, should that exemption apply to all criteria? Or should the
exemption apply to only certain criteria and, if so, which ones? And
what criteria would a carrier have to meet to qualify for such an
exemption? Would it be appropriate to apply it to LECs with fewer than
two percent of the Nation's subscriber lines in the aggregate
nationwide? Would some other measure be appropriate? We note that
certain commenters assert that rural LECs should be exempt from any
criteria for evaluating substitute services because of the often very
limited options available in rural locales. Other commenters are
concerned about any such exemption given the relative scarcity of
alternatives available in many rural areas.
39. Market Power Analysis. NASUCA proposes that, when determining
the adequacy of substitutes, it would be appropriate to use the
``traditional antitrust formula for determining substitutability, used
in the Qwest Phoenix Forbearance Order.'' In the Qwest Phoenix
Forbearance Order, the Commission evaluated Qwest's petition for
forbearance using a market power analysis that is similar to that used
by the Commission in many prior proceedings and by the Federal Trade
Commission and the Department of Justice in antitrust reviews. Under
this approach, the Commission ``separately evaluate[d] competition for
distinct services, for example differentiating among the various retail
services purchased by residential and small, medium, and large business
customers, and the various wholesale services purchased by other
carriers.'' The Commission also considered ``how competition varie[d]
within localized areas in the [relevant market].'' To what extent would
this market power analysis help inform an evaluation of whether
adequate substitutes exist? What specific parts of the market power
analysis would be beneficial when determining whether adequate
substitutes exist?
B. Section 214(a) Discontinuance Process
40. In the -NPRM, the Commission sought comment on whether it
should revise section 63.71 of its rules, which establishes the
procedures that carriers must follow to obtain section 214(a)
[[Page 57776]]
approval for discontinuances, including notification to affected
customers. We noted our effort to strike the right balance between
providing carriers the ability to schedule TDM discontinuance as part
of their transition plans, and the need for carrier-customers to plan
for the transition as well as prepare their end user customers for
possible changes to offerings that depend on the discontinuing
carrier's last-mile inputs. We received some comment in response to the
NPRM regarding what parties believe is a sufficient notice period. In
response to the NPRM, XO and Birch et al. recommend requiring that
carriers provide advance notice of discontinuance before filing an
application with the Commission, while the Competitive Carriers
Association recommends a longer discontinuance process. AT&T
alternatively argues that any expanded notice is not necessary because
the Commission has the option to remove a section 214 application from
streamlined processing.
41. We find we need a more complete record on this issue before
determining whether to adopt any additional modifications to Section
63.71 of our rules. Accordingly, we seek further comment on whether we
should update Section 63.71, including the costs and benefits of any
changes. Section 63.71(b) states that a carrier shall file its 214
application ``on or after the date on which notice has been given to
all affected customers.'' Section 63.71(d) provides that applications
shall be automatically granted on the 31st day after filing an
application for non-dominant carriers and the 60th day for dominant
carriers, unless the Commission notifies the applicant that the grant
will not be automatically effective. Should we update the earliest date
by which the Commission may grant approval, either for dominant or non-
dominant carriers or for both? We emphasize we wish to maintain a
streamlined process for carriers that satisfy our existing criteria for
such treatment and the adequate substitutes proposal discussed above if
adopted. Should we require advance notice of discontinuance or are the
existing procedures in section 63.71 sufficient? As noted above,
parties recommend various revisions to the notice for discontinuance of
TDM-based services used as wholesale inputs. While we seek comment on
those proposals, we also seek comment on whether to align timing for
notices of discontinuance with notices of copper retirement. In the
Order, we extend the notice of copper retirement to interconnecting
carriers and non-residential retail customers to at least 180 days and
the notice period to residential retail customers to at least 90 days
based upon our conclusion that these time periods strike the right
balance between the planning needs of competitive carriers and
customers and the need for incumbent LECs to be able to move forward in
a timely fashion with their business plans. We seek comment on whether
this same rationale applies for discontinuances of TDM-based service to
carrier-customers that may need to modify their end-user contracts to
accommodate the discontinuance. We also seek comment on whether
modification of section 63.71 to extend notice would conflict with any
other Commission rules and procedures.
42. We also seek comment on whether we should revise our rules to
explicitly allow email-based notice or other forms of electronic or
other notice of discontinuance to customers. We recognize that email
may be the preferred method of notice for both the carriers seeking
discontinuance and consumers. We seek comment as to whether there are
efficiencies of electronic distribution such that we should make a rule
change to include it as a method of delivery. Would email or other
electronic forms of notice harm or disadvantage any end users? Should
alternative forms of notice be permissible only with customer consent,
and if so what should be permissible methods to obtain consent? Are
there factors the Commission should take into consideration for certain
groups of customers, such as accessible formats? Are there any other
issues we should consider to ensure all affected consumers receive
adequate notice? For example, how should notice be provided when
consumers lack access to broadband?
C. Section 214(a) Discontinuance Notice to Tribal Governments
43. In the Order above, we extend notice of copper retirements to
include notice to the public utility commission and the governor of the
state in which the retirement will occur and to the Secretary of
Defense, consistent with our current section 214 discontinuance rules.
We also extend notice of copper retirements to affected Tribal
governments so they may prepare for network changes affecting their
communities. Here, we tentatively conclude that the same justification
applies in the section 214 context of a discontinuance, reduction or
impairment of a service. Tribal governments should be in a position to
prepare and address any concerns from consumers in their Tribal
communities. We also tentatively conclude that it is appropriate to
make the notice requirements for section 214 discontinuance
applications and copper retirement network changes consistent, as both
involve changes to the Nation's communications networks and affect
different groups of consumers. We therefore seek comment on including
notice to Tribal governments as part of our section 214 discontinuance
application process. Specifically, we seek comment on our tentative
conclusion that we should revise rule 63.71(a) to include notice to
Tribal governments in order to make our copper retirement and service
discontinuance notice requirements consistent. Rule 63.71 requires that
applications to discontinue, reduce or impair service to a community
provide notice to the ``Governor of the State in which the
discontinuance, reduction, or impairment of service is proposed, and
also to the Secretary of Defense.'' We tentatively conclude that we
should include any Tribal Nations in the state in which discontinuance,
reduction, or impairment of service is proposed regardless of the
reason for the discontinuance. To be clear, the proposed notice
requirement would be permanent (barring future Commission action) and
would not terminate with the reasonably comparable wholesale access
condition at the conclusion of the Commission's special access
proceeding. We seek comment on this proposal, including its costs and
benefits. We seek comment on whether a different or limited scope of
notice to Tribal governments would be appropriate. We seek comment on
our proposal and if there are any legal, regulatory or procedural
impairments to our extension of notice to Tribal governments. Are there
any other issues of notice, such as form or content that are unique to
Tribal governments the Commission should consider?
D. Copper Retirement Process--Good Faith Communication Requirement
44. In the Order above, we eliminate the objection procedures
previously available to interconnecting carriers upon receipt of a
copper retirement notice and instead adopt a requirement that incumbent
LECs work with interconnecting entities in good faith to ensure that
those entities have the information needed to allow them to accommodate
the transition with no disruption of service to their end user
customers. Should we provide specific objective criteria by which to
evaluate this good faith requirement to ensure that all parties are
aware of their respective rights and obligations? And
[[Page 57777]]
what recourse should be available to an interconnecting entity who
believes that an incumbent LEC is not acting in good faith? If the
Commission finds an incumbent LEC has failed to fulfill the good faith
communication requirement, should the retirement be postponed by an
additional 90 days (beyond the 180-day mark)? Are there limitations on
how much and what types of information an incumbent LEC should be
required to provide to an interconnecting entity?
E. Termination of Interim Reasonably Comparable Wholesale Access
Condition
45. As discussed above, to support the current technology
transitions, we seek to avoid delays due to diminished competition by
imposing light-handed regulation through the interim reasonably
comparable wholesale access condition. The Commission will have adopted
and implemented the rules and policies that end the reasonably
comparable wholesale access interim rule when: (1) It identifies a set
of rules and/or policies that will ensure rates, terms, and conditions
for special access services are just and reasonable; (2) it provides
notice such rules are effective in the Federal Register; and (3) such
rules and/or policies become effective. We recognize, however, that the
special access proceeding will not address the status of commercial
wholesale platform services such as AT&T's Local Service Complete and
Verizon's Wholesale Advantage that include incumbent LEC loops,
transport and local circuit switching.
46. We accordingly seek comment on how to facilitate continuation
of commercial wholesale platform services, which we believe serve an
important business need for enterprises that seek, among other things,
``the ability to obtain service from a single supplier at their
disparate retail locations nationwide.'' Granite explains that it and
other similarly-situated competitive carriers ``serve multi-location
business customers that have modest demands for voice services at each
location by combining value-added services with underlying TDM-based
telephone services purchased at wholesale from incumbent LECs.''
Granite recently submitted a study prepared by Charles River Associates
that finds, based on Granite's own estimate of the per-line added value
that its service provides to customers, that loss of wholesale access
to incumbents' voice services would result in customer harm of between
$4.443 and 10.168 billion per year. We note that this study is
additionally premised on the expectation that absent regulatory action
by the Commission, wholesale arrangements between companies like
Granite and incumbent providers will not occur. We seek comment on that
underlying assumption and on the incentives of incumbents to enter
into, or not enter into, IP-based wholesale arrangements for voice
service. We recognize that incumbents are currently offering such
commercial arrangements in TDM on a voluntary basis and we encourage
such arrangements and hope they continue to be standard wholesale
offerings, including in IP. Verizon, for example, points out that
``[c]ommercial UNE-P replacement products are market-based responses to
competitive pressures, and in the six wire centers that Verizon
migrated to all-fiber facilities, Verizon provided Wholesale
Advantage--[Verizon's] UNE-P commercial replacement product--onto the
new fiber facilities with no change in rates, terms, or conditions.''
We further recognize the benefits of agreements reached through market
negotiations.
47. However, to the extent that the Commission finds that wholesale
arrangements for voice service are unlikely to occur in the future on a
marketplace basis, would it be appropriate for the Commission to
require reasonably comparable wholesale access for commercial wholesale
platform services for a further interim period beyond completion of the
special access proceeding? If the Commission does extend this
requirement, for how long should it be extended and should its
substance be revised? Should the timeframe be connected to any pending
Commission proceeding?
III. Procedural Matters
A. Ex Parte Presentations
48. This proceeding shall continue to be treated as a ``permit-but-
disclose'' proceeding in accordance with the Commission's ex parte
rules. Persons making ex parte presentations must file a copy of any
written presentation or a memorandum summarizing any oral presentation
within two business days after the presentation (unless a different
deadline applicable to the Sunshine period applies). Persons making
oral ex parte presentations are reminded that memoranda summarizing the
presentation must (1) list all persons attending or otherwise
participating in the meeting at which the ex parte presentation was
made, and (2) summarize all data presented and arguments made during
the presentation. If the presentation consisted in whole or in part of
the presentation of data or arguments already reflected in the
presenter's written comments, memoranda or other filings in the
proceeding, the presenter may provide citations to such data or
arguments in his or her prior comments, memoranda, or other filings
(specifying the relevant page and/or paragraph numbers where such data
or arguments can be found) in lieu of summarizing them in the
memorandum. Documents shown or given to Commission staff during ex
parte meetings are deemed to be written ex parte presentations and must
be filed consistent with rule 1.1206(b). In proceedings governed by
rule 1.49(f) or for which the Commission has made available a method of
electronic filing, written ex parte presentations and memoranda
summarizing oral ex parte presentations, and all attachments thereto,
must be filed through the electronic comment filing system available
for that proceeding, and must be filed in their native format (e.g.,
.doc, .xml, .ppt, searchable .pdf). Participants in this proceeding
should familiarize themselves with the Commission's ex parte rules.
B. Filing Instructions
49. Pursuant to sections 1.415 and 1.419 of the Commission's rules,
interested parties may file comments and reply comments on or before
the dates indicated on the first page of this document. Comments may be
filed by paper or by using the Commission's Electronic Comment Filing
System (ECFS).
[ssquf] Electronic Filers: Comments may be filed electronically
using the Internet by accessing the ECFS: https://fjallfoss.fcc.gov/ecfs2/.
[ssquf] Paper Filers: Parties who choose to file by paper must file
an original and one copy of each filing. Because more than one docket
or rulemaking number appears in the caption of this proceeding, filers
must submit two additional copies for each additional docket or
rulemaking number. Filings can be sent by hand or messenger delivery,
by commercial overnight courier, or by first-class or overnight U.S.
Postal Service mail. All filings must be addressed to the Commission's
Secretary, Office of the Secretary, Federal Communications Commission.
[ssquf] All hand-delivered or messenger-delivered paper filings for
the Commission's Secretary must be delivered to FCC Headquarters at 445
12th St. SW., Room TW-A325, Washington, DC 20554. The filing hours are
8 a.m. to 7 p.m. All hand deliveries must be held together with rubber
bands or fasteners. Any envelopes and boxes
[[Page 57778]]
must be disposed of before entering the building.
[ssquf] Commercial overnight mail (other than U.S. Postal Service
Express Mail and Priority Mail) must be sent to 9300 East Hampton
Drive, Capitol Heights, MD 20743.
[ssquf] U.S. Postal Service first-class, Express, and Priority mail
must be addressed to 445 12th Street SW., Washington, DC 20554.
People with Disabilities: To request materials in accessible
formats for people with disabilities (braille, large print, electronic
files, audio format), send an email to fcc504@fcc.gov or call the
Consumer & Governmental Affairs Bureau at 202-418-0530 (voice), 202-
418-0432 (tty).
C. Paperwork Reduction Act Analysis
50. This document contains proposed new and modified information
collection requirements. The Commission, as part of its continuing
effort to reduce paperwork burdens, invites the general public and the
Office of Management and Budget (OMB) to comment on the information
collection requirements contained in this document, as required by the
Paperwork Reduction Act of 1995, Public Law 104-13. In addition,
pursuant to the Small Business Paperwork Relief Act of 2002, Public Law
107-198, see 44 U.S.C. 3506(c)(4), we seek specific comment on how we
might further reduce the information collection burden for small
business concerns with fewer than 25 employees.
D. Initial Regulatory Flexibility Analysis
51. As required by the Regulatory Flexibility Act (RFA), the
Commission has prepared an Initial Regulatory Flexibility Analysis
(IRFA) of the possible significant economic impact on small entities of
the policies and rules proposed in the FNPRM contained herein. The
analysis is found below. We request written public comment on the
analysis. Comments must be filed in accordance with the same deadlines
as comments filed in response to the FNPRM and must have a separate and
distinct heading designating them as responses to the IRFA. The
Commission's Consumer and Governmental Affairs Bureau, Reference
Information Center, will send a copy of this FNPRM, including the IRFA,
to the Chief Counsel for Advocacy of the Small Business Administration.
A. Need for, and Objectives of, the Proposed Rules
52. Building on the record developed in response to the NPRM, in
the FNPRM the Commission proposes specific criteria for the Commission
to use in evaluating the adequacy of substitute services in connection
with applications to discontinue retail services pursuant to section
214 of the Communications Act of 1934, as amended. The Commission
believes all stakeholders will benefit from an additional round of
comments focused on its specific proposals. Adopting specific criteria
will enable the Commission to ensure that it can carry out its
statutorily-mandated responsibilities in a technology-neutral manner
and provide clear up-front guidance that will minimize complications
when carriers seek approval for large-scale discontinuances. The
Commission also seeks further comment on what constitutes a sufficient
notice period for affected customers in connection with a section 214
discontinuance application and whether it should revise its rules to
explicitly allow email-based notice or other forms of electronic or
other notice of discontinuance to customers. And the Commission seeks
comment on including notice to Tribal governments as part of the
section 214 discontinuance application process. The Commission also
seeks comment on defining what constitutes ``good faith'' in connection
with the requirement adopted in the Order that incumbent LECs act in
good faith to provide interconnecting entities with information needed
in order to accommodate planned copper retirements. Finally, the
Commission seeks comment on how to facilitate continuation of
commercial wholesale platform services after technology transitions.
53. First, the FNPRM seeks additional comment on possible criteria
against which to measure ``what would constitute an adequate substitute
for retail services that a carrier seeks to discontinue, reduce, or
impair in connection with a technology transition (e.g., TDM to IP,
wireline to wireless)'' in order ``to ensure that we protect consumers,
competition, and public safety.'' The Commission continues to believe
that establishing criteria for evaluating the adequacy of replacement
services will benefit industry and consumers by providing certainty.
Because the record as developed thus far does not provide sufficient
clarity to allow the Commission to fully establish clear criteria, the
Commission seeks additional comment on specific proposals so that it
has the benefit of more targeted input in order to adopt rules that are
carefully tailored to address the issues presented by the ongoing
technology transitions process and that will stand the test of time.
The FNPRM also seeks comment on effective ways to ensure compliance
with the criteria and tentatively proposes requiring an officer or
other authorized public representative to certify the accuracy of the
statements in the application regarding the criteria. The availability
of adequate substitute services is one of five factors the Commission
looks at in evaluating section 214 discontinuance applications under
existing precedent, to be balanced against the other factors in
determining whether the public convenience and necessity will be
adversely affected by discontinuance of the service at issue.
54. Second, the FNPRM seeks additional comment on whether and how
the Commission should adopt modifications to Section 63.71 of our
rules, including the costs and benefits of any changes. In the NPRM,
the Commission sought comment on whether it should revise section 63.71
of its rules, which establishes the procedures that carriers must
follow to obtain section 214(a) approval for discontinuances, including
notification to affected customers and the earliest dates by the
Commission may grant approval of discontinuance applications. Although
some entities filed comments, in the FNPRM the Commission determines
that we need a more complete record on this issue. The FNPRM also seeks
more general comment on whether it should revise its rules to
explicitly allow email-based notice or other forms of electronic or
other notice of discontinuance to customers and on whether there are
factors the Commission should take into consideration for certain
groups of customers, such as accessibility formats, or any other issues
that the Commission should consider to ensure that all affected
consumers receive adequate notice.
55. Third, the FNPRM tentatively concludes that the Commission
should extend the notice requirements for discontinuances, reductions,
or impairments of service to affected Tribal governments and seeks
comment on including notice to Tribal governments as part of our
section 214 discontinuance application process. Specifically, the FNPRM
seeks comment on the tentative conclusion that the Commission should
revise section 63.71(a) of its rules to include notice to Tribal
governments in order to make its copper retirement and service
discontinuance notice requirements consistent. The FNPRM tentatively
concludes that the Commission should include any Tribal Nations in the
state in which discontinuance, reduction, or
[[Page 57779]]
impairment of service is proposed regardless of the reason for the
discontinuance, and seeks comment on this, including its costs and
benefits. Finally, the FNPRM seeks comment on whether a different or
limited scope of notice to Tribal governments would be appropriate and
whether there are any other issues of notice, such as form or content,
unique to Tribal governments that the Commission should consider.
56. Fourth, the FNPRM notes that, in the attached Report and Order,
the Commission eliminates the objection procedures previously available
to interconnecting carriers upon receipt of a copper retirement notice
and instead adopts a requirement that incumbent LECs work with
interconnecting entities in good faith to ensure that those entities
have the information needed to allow them to accommodate the transition
with no disruption of service to their end user customers. The FNPRM
seeks comment on whether the Commission should provide specific
objective criteria by which to evaluate this good faith requirement to
ensure that all parties are aware of their respective rights and
obligations. The FNPRM also seeks comment on what recourse should be
available to an interconnecting entity who believes that an incumbent
LEC is not acting in good faith and whether there are limitations on
how much and what types of information an incumbent LEC should be
required to provide to an interconnecting entity.
57. Finally, the FNPRM notes that to support the current technology
transitions, we seek to avoid delays due to diminished competition by
imposing light-handed regulation through the interim reasonably
comparable wholesale access condition. The FNPRM seeks comment on how
to facilitate continuation of commercial wholesale platform services,
which the Commission believes serve an important business need for
enterprises that seek, among other things, ``the ability to obtain
service from a single supplier at their disparate retail locations
nationwide.'' The Commission seeks comment on whether to the extent
that the Commission finds that wholesale arrangements for voice service
are unlikely to occur in the future on a marketplace basis, it would be
appropriate for the Commission to require reasonably comparable
wholesale access for commercial wholesale platform services for a
further interim period beyond completion of the special access
proceeding and, if so, for how long.
B. Legal Basis
58. The proposed action is authorized under Sections 1, 2, 4(i),
214, and 251 of the Communications Act of 1934, as amended; 47 U.S.C.
151, 152, 154(i), 214, and 251.
C. Description and Estimate of the Number of Small Entities To Which
the Proposed Rules Will Apply
59. The RFA directs agencies to provide a description and, where
feasible, an estimate of the number of small entities that may be
affected by the proposed rules, if adopted. The RFA generally defines
the term ``small entity'' as having the same meaning as the terms
``small business,'' ``small organization,'' and ``small governmental
jurisdiction.'' In addition, the term ``small business'' has the same
meaning as the term ``small-business concern'' under the Small Business
Act. A ``small-business concern'' is one which: (1) Is independently
owned and operated; (2) is not dominant in its field of operation; and
(3) satisfies any additional criteria established by the SBA.
60. The majority of our proposals in the FNPRM will affect
obligations on incumbent LECs. Other entities, however, that choose to
object to network change notification for copper retirement under our
new proposed rules may be economically impacted by the proposals in
this FNPRM.
1. Total Small Businesses
61. A small business is an independent business having less than
500 employees. Nationwide, there are a total of approximately 28.2
million small businesses, according to the SBA. Affected small entities
as defined by industry are as follows.
2. Wireline Providers
62. Wired Telecommunications Carriers. The SBA has developed a
small business size standard for Wired Telecommunications Carriers,
which consists of all such companies having 1,500 or fewer employees.
According to Census Bureau data for 2007, there were 3,188 firms in
this category, total, that operated for the entire year. Of this total,
3,144 firms had employment of 999 or fewer employees, and 44 firms had
employment of 1000 employees or more. Thus, under this size standard,
the majority of firms can be considered small.
63. Local Exchange Carriers (LECs). Neither the Commission nor the
SBA has developed a size standard for small businesses specifically
applicable to local exchange services. The closest applicable size
standard under SBA rules is for Wired Telecommunications Carriers.
Under that size standard, such a business is small if it has 1,500 or
fewer employees. According to Commission data, 1,307 carriers reported
that they were incumbent local exchange service providers. Of these
1,307 carriers, an estimated 1,006 have 1,500 or fewer employees and
301 have more than 1,500 employees. Consequently, the Commission
estimates that most providers of local exchange service are small
entities that may be affected by rules adopted pursuant to the FNPRM.
64. Incumbent Local Exchange Carriers (Incumbent LECs). Neither the
Commission nor the SBA has developed a small business size standard
specifically for incumbent local exchange services. The closest
applicable size standard under SBA rules is for the category Wired
Telecommunications Carriers. Under that size standard, such a business
is small if it has 1,500 or fewer employees. According to Commission
data, 1,307 carriers reported that they were incumbent local exchange
service providers. Of these 1,307 carriers, an estimated 1,006 have
1,500 or fewer employees and 301 have more than 1,500 employees.
Consequently, the Commission estimates that most providers of incumbent
local exchange service are small businesses that may be affected by
rules adopted pursuant to the FNPRM.
65. We have included small incumbent LECs in this present RFA
analysis. As noted above, a ``small business'' under the RFA is one
that, inter alia, meets the pertinent small business size standard
(e.g., a telephone communications business having 1,500 or fewer
employees), and ``is not dominant in its field of operation.'' The
SBA's Office of Advocacy contends that, for RFA purposes, small
incumbent LECs are not dominant in their field of operation because any
such dominance is not ``national'' in scope. We have therefore included
small incumbent LECs in this RFA analysis, although we emphasize that
this RFA action has no effect on Commission analyses and determinations
in other, non-RFA contexts.
66. Competitive Local Exchange Carriers (Competitive LECs),
Competitive Access Providers (CAPs), Shared-Tenant Service Providers,
and Other Local Service Providers. Neither the Commission nor the SBA
has developed a small business size standard specifically for these
service providers. The appropriate size standard under SBA rules is for
the category Wired Telecommunications Carriers. Under that size
standard, such a
[[Page 57780]]
business is small if it has 1,500 or fewer employees. According to
Commission data, 1,442 carriers reported that they were engaged in the
provision of either competitive local exchange services or competitive
access provider services. Of these 1,442 carriers, an estimated 1,256
have 1,500 or fewer employees and 186 have more than 1,500 employees.
In addition, 17 carriers have reported that they are Shared-Tenant
Service Providers, and all 17 are estimated to have 1,500 or fewer
employees. In addition, 72 carriers have reported that they are Other
Local Service Providers. Of the 72, seventy have 1,500 or fewer
employees and two have more than 1,500 employees. Consequently, the
Commission estimates that most providers of competitive local exchange
service, competitive access providers, Shared-Tenant Service Providers,
and other local service providers are small entities that may be
affected by rules adopted pursuant to the FNPRM.
67. Interexchange Carriers. Neither the Commission nor the SBA has
developed a small business size standard specifically for providers of
interexchange services. The appropriate size standard under SBA rules
is for the category Wired Telecommunications Carriers. Under that size
standard, such a business is small if it has 1,500 or fewer employees.
According to Commission data, 359 carriers have reported that they are
engaged in the provision of interexchange service. Of these, an
estimated 317 have 1,500 or fewer employees and 42 have more than 1,500
employees. Consequently, the Commission estimates that the majority of
IXCs are small entities that may be affected by rules adopted pursuant
to the FNPRM.
68. Other Toll Carriers. Neither the Commission nor the SBA has
developed a size standard for small businesses specifically applicable
to Other Toll Carriers. This category includes toll carriers that do
not fall within the categories of interexchange carriers, operator
service providers, prepaid calling card providers, satellite service
carriers, or toll resellers. The closest applicable size standard under
SBA rules is for Wired Telecommunications Carriers. Under that size
standard, such a business is small if it has 1,500 or fewer employees.
According to Commission data, 284 companies reported that their primary
telecommunications service activity was the provision of other toll
carriage. Of these, an estimated 279 have 1,500 or fewer employees and
five have more than 1,500 employees. Consequently, the Commission
estimates that most Other Toll Carriers are small entities that may be
affected by rules adopted pursuant to the FNPRM.
3. Wireless Providers
69. Wireless Telecommunications Carriers (except Satellite). Since
2007, the Census Bureau has placed wireless firms within this new,
broad, economic census category. Under the present and prior
categories, the SBA has deemed a wireless business to be small if it
has 1,500 or fewer employees. For the category of Wireless
Telecommunications Carriers (except Satellite), census data for 2007
show that there were 1,383 firms that operated for the entire year. Of
this total, 1,368 firms had employment of 999 or fewer employees and 15
had employment of 1000 employees or more. Since all firms with fewer
than 1,500 employees are considered small, given the total employment
in the sector, we estimate that the vast majority of wireless firms are
small.
70. Wireless Telephony. Wireless telephony includes cellular,
personal communications services, and specialized mobile radio
telephony carriers. The SBA has developed a small business size
standard for Wireless Telecommunications Carriers (except Satellite).
Under the SBA small business size standard, a business is small if it
has 1,500 or fewer employees. According to Commission data, 413
carriers reported that they were engaged in wireless telephony. Of
these, an estimated 261 have 1,500 or fewer employees and 152 have more
than 1,500 employees. Consequently, the Commission estimates that
approximately half or more of these firms can be considered small.
Thus, using available data, we estimate that the majority of wireless
firms can be considered small.
4. Cable Service Providers
71. Cable and Other Program Distributors. Since 2007, these
services have been defined within the broad economic census category of
Wired Telecommunications Carriers; that category is defined as follows:
``This industry comprises establishments primarily engaged in operating
and/or providing access to transmission facilities and infrastructure
that they own and/or lease for the transmission of voice, data, text,
sound, and video using wired telecommunications networks. Transmission
facilities may be based on a single technology or a combination of
technologies.'' The SBA has developed a small business size standard
for this category, which is: all such firms having 1,500 or fewer
employees. To gauge small business prevalence for these cable services
we must, however, use current census data that are based on the
previous category of Cable and Other Program Distribution and its
associated size standard; that size standard was all such firms having
$13.5 million or less in annual receipts. According to Census Bureau
data for 2007, there were a total of 3,188 firms in this category that
operated for the entire year. Of this total, 2,694 firms had annual
receipts of under $10 million, and 504 firms had receipts of $10
million or more. Thus, the majority of these firms can be considered
small and may be affected by rules adopted pursuant to the FNPRM.
72. Cable Companies and Systems. The Commission has also developed
its own small business size standards, for the purpose of cable rate
regulation. Under the Commission's rules, a ``small cable company'' is
one serving 400,000 or fewer subscribers, nationwide. Industry data
shows that there are 660 cable operators in the country. Of this total,
all but eleven cable operators nationwide are small under this size
standard. In addition, under the Commission's rules, a ``small system''
is a cable system serving 15,000 or fewer subscribers. Current
Commission records show 4,945 cable systems nationwide. Of this total,
4,380 cable systems have less than 20,000 subscribers, and 565 systems
have 20,000 or more subscribers, based on the same records. Thus, under
this standard, we estimate that most cable systems are small entities.
5. All Other Telecommunications
73. The Census Bureau defines this industry as including
``establishments primarily engaged in providing specialized
telecommunications services, such as satellite tracking, communications
telemetry, and radar station operation. This industry also includes
establishments primarily engaged in providing satellite terminal
stations and associated facilities connected with one or more
terrestrial systems and capable of transmitting telecommunications to,
and receiving telecommunications from, satellite systems.
Establishments providing Internet services or Voice over Internet
Protocol (VoIP) services via client-supplied telecommunications
connections are also included in this industry.'' The SBA has developed
a small business size standard for this category; that size standard is
$32.5 million or less in average annual receipts. According to Census
Bureau data for 2007, there were 2,383 firms in this category that
operated for the entire year. Of these, 2,346 firms had annual
[[Page 57781]]
receipts of under $25 million and 37 firms had annual receipts of $25
million or more. Consequently, we estimate that the majority of these
firms are small entities that may be affected by rules adopted pursuant
to the FNPRM.
D. Description of Projected Reporting, Recordkeeping, and Other
Compliance Requirements
74. The FNPRM proposes a number of rule changes that will affect
reporting, recordkeeping, and other compliance requirements. Each of
these changes is described below.
75. The FNPRM seeks comment on specific criteria for the Commission
to use in evaluating the adequacy of substitute services in connection
with applications to discontinue service pursuant to section 214,
specifically seeking comment on possible criteria for evaluating the
adequacy of replacement services. The FNPRM also seeks comment on
effective ways to ensure compliance with the criteria and tentatively
proposes requiring an officer or other authorized public representative
to certify the accuracy of the statements in the application regarding
the criteria. The FNPRM also seeks comment on whether and how the
Commission should adopt modifications to section 63.71 of our rules,
including notification to affected customers, and tentatively concludes
that the Commission should extend the notice requirements for
discontinuances, reductions, or impairments of service to affected
Tribal entities. Further, the FNPRM seeks general comment on whether it
should revise its rules to allow email-based notice or other forms of
electronic or other notice of discontinuance to customers and on
whether there are factors the Commission should take into consideration
for certain groups of customers, such as accessibility formats, or any
other issues that the Commission should consider to ensure that all
affected consumers receive adequate notice. Additionally, the FNPRM
eliminates the objection procedures previously available to
interconnecting carriers upon receipt of a copper retirement notice and
instead adopts a requirement that incumbent LECs work with
interconnecting entities in good faith to ensure that those entities
have the information needed to allow them to accommodate the transition
with no disruption of service to their end user customers. The FNPRM
seeks comment on what recourse should be available to an
interconnecting entity who believes that an incumbent LEC is not acting
in good faith and whether there are limitations on how much and what
types of information an incumbent LEC should be required to provide to
an interconnecting entity. Finally, the Commission seeks comment on how
to facilitate continuation of commercial wholesale platform services
after technology transitions.
E. Steps Taken To Minimize Significant Economic Impact on Small
Entities, and Significant Alternatives Considered
76. The RFA requires an agency to describe any significant
alternatives that it has considered in reaching its proposed approach,
which may include the following four alternatives (among others): (1)
The establishment of differing compliance or reporting requirements or
timetables that take into account the resources available to small
entities; (2) the clarification, consolidation, or simplification of
compliance or reporting requirements under the rule for small entities;
(3) the use of performance, rather than design, standards; and (4) an
exemption from coverage of the rule, or any part thereof, for small
entities.
77. The FNPRM seeks comment on each of its proposed approaches and
specifically seeks additional proposals of possible criteria for
evaluating the adequacy of replacement services, input on effective
ways to ensure compliance with proposed criteria, and comment on
whether and how the Commission should adopt modifications to section
63.71 of our rules, including notification to affected customers. The
FNPRM also seeks general comment on whether: (1) It should revise its
rules to allow email-based notice or other forms of electronic or other
notice of discontinuance to customers; (2) there are factors the
Commission should take into consideration for certain groups of
customers, such as accessibility formats; and (3) there are any other
issues that the Commission should consider to ensure that all affected
consumers receive adequate notice. And the FNPRM seeks comment on
whether it should include Tribal governments in its notice requirements
for section 214(a) discontinuance applications. The FNPRM also seeks
comment on what recourse should be available to an interconnecting
entity who believes that an incumbent LEC that is retiring copper is
not acting in good faith to ensure that interconnecting carriers have
the information they need, and whether there are limitations on how
much and what types of information an incumbent LEC should be required
to provide to an interconnecting entity. Finally, the Commission seeks
comment on how to facilitate continuation of commercial wholesale
platform services after technology transitions.
F. Federal Rules that May Duplicate, Overlap, or Conflict With the
Proposed Rule
78. None.
IV. Ordering Clauses
79. Accordingly, it is ordered that, pursuant to Sections 1-4, 201,
214, 251, and 303(r), of the Communications Act of 1934, as amended, 47
U.S.C. 151-154, 201, 214, 251, 303(r), this Report and Order, Order on
Reconsideration, and FNPRM of Proposed Rulemaking are adopted.
80. It is further ordered that the Commission's Consumer &
Governmental Affairs Bureau, Reference Information Center, shall send a
copy of this Report and Order and FNPRM of Proposed Rulemaking,
including the Final and Initial Regulatory Flexibility Analyses, and
this Order on Reconsideration to the Chief Counsel for Advocacy of the
Small Business Administration.
List of Subjects
47 CFR Part 51
Communications, Communications common carriers, Defense
communications, Telecommunications, Telephone.
47 CFR Part 63
Cable television, Communications common carriers, Radio, Reporting
and recordkeeping requirements, Telegraph, Telephone.
Federal Communications Commission.
Marlene H. Dortch,
Secretary.
For the reasons discussed in the preamble, the Federal
Communications Commission proposes to amend 47 CFR part 63 as follows:
PART 63--EXTENSION OF LINES, NEW LINES, AND DISCONTINUANCE,
REDUCTION, OUTAGE AND IMPAIRMENT OF SERVICE BY COMMON CARRIERS; AND
GRANTS OF RECOGNIZED PRIVATE OPERATING AGENCY STATUS
0
1. The authority citation for part 63 continues to read as follows:
Authority: Sections 1, 4(i), 4(j), 10, 11, 201-205, 214, 218,
403 and 651 of the Communications Act of 1934, as amended, 47 U.S.C.
151, 154(i), 154(j), 160, 201-205, 214, 218, 403, and 571, unless
otherwise noted.
0
2. Amend Sec. 63.71 by revising paragraph (a) introductory text and
(d), to read as follows:
[[Page 57782]]
Sec. 63.71 Procedures for discontinuance, reduction or impairment of
service by domestic carriers.
* * * * *
(a) The carrier shall notify all affected customers of the planned
discontinuance, reduction, or impairment of service and shall notify
and submit a copy of its application to the public utility commission
and to the Governor of the State in which the discontinuance,
reduction, or impairment of service is proposed, to any federally
recognized Tribal Nations with authority over the Tribal lands in which
the discontinuance, reduction, or impairment of service is proposed,
and also to the Secretary of Defense, Attn. Special Assistant for
Telecommunications, Pentagon, Washington, DC 20301. Notice shall be in
writing to each affected customer unless the Commission authorizes in
advance, for good cause shown, another form of notice. Notice shall
include the following:
* * * * *
(d) The application to discontinue, reduce, or impair service, if
filed by a domestic, non-dominant carrier, shall be automatically
granted on the 31st day after its filing with the Commission without
any Commission notification to the applicant unless either:
(1) The Commission has notified the applicant that the grant will
not be automatically effective, or
(2) The applicant is subject to Sec. 63.602 of this chapter and
does not include with its application the certification specified in
Sec. 63.602(a) of this chapter. The application to discontinue, reduce
or impair service, if filed by a domestic, dominant carrier, shall be
automatically granted on the 60th day after its filing with the
Commission without any Commission notification to the applicant unless
either
(3) The Commission has notified the applicant that the grant will
not be automatically effective, or
(4) The applicant is subject to Sec. 63.602 of this chapter and
does not include with its application the certification specified in
Sec. 63.602(a) of this chapter. For purposes of this section, an
application will be deemed filed on the date the Commission releases
public notice of the filing.
* * * * *
0
3. Add Sec. 63.602 to read as follows:
Sec. 63.602 Additional contents of applications to discontinue,
reduce, or impair an existing retail service in favor of a retail
service based on a newer technology.
(a) In order to remain eligible for automatic grant, any domestic
carrier that seeks to discontinue, reduce, or impair an existing retail
service in favor of a retail service based on a newer technology shall
include with its application, in addition to any other information
required, a certification that there is an adequate substitute service
available for the service to be discontinued, reduced, or impaired and
that the substitute service provides adequate:
(1) Network capacity and reliability;
(2) Service quality;
(3) Device and service interoperability, including interoperability
with vital third-party services and devices;
(4) Service for individuals with disabilities, including
compatibility with assistive technologies;
(5) PSAP and 9-1-1 service;
(6) Cybersecurity;
(7) Service functionality; and
(8) Coverage.
(b) Any domestic carrier that seeks to discontinue, reduce, or
impair an existing retail service in favor of a retail service based on
a newer technology that does not file the certification described in
paragraph (a) of this section shall include with its application, in
addition to any other information required, supporting evidence
regarding the degree to which there is an adequate substitute or
substitutes available for the service to be discontinued, reduced, or
impaired, and supporting evidence regarding the degree to which the
substitute service(s) provide adequate:
(1) Network capacity and reliability;
(2) Service quality;
(3) Device and service interoperability, including interoperability
with vital third-party services and devices;
(4) Service for individuals with disabilities, including
compatibility with assistive technologies;
(5) PSAP and 9-1-1 service;
(6) Cybersecurity;
(7) Service functionality; and
(8) Coverage.
(c) A certification pursuant to paragraph (a) of this section must:
(1) -Set forth a detailed statement explaining the basis for such
certification;
(2) Be executed by an officer or other authorized representative of
the applicant; and
(3) Meet the requirements of Sec. 1.16 of this chapter.
[FR Doc. 2015-23623 Filed 9-24-15; 8:45 am]
BILLING CODE 6712-01-P