Secretarial Review and Publication of the Annual Report to Congress and the Secretary Submitted by the Consensus-Based Entity Regarding Performance Measurement, 53520-53545 [2015-21549]
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53520
Federal Register / Vol. 80, No. 172 / Friday, September 4, 2015 / Notices
care services, specifically any
facilitators and barriers. These data will
provide the HIV/AIDS Bureau with the
background to make informed policies
and changes to the Ryan White Program
in this new era when the well-being of
PLWH demands a more complex and
long-term HIV care model.
Likely Respondents: Clinics funded by
the Ryan White HIV/AIDS Program.
Burden Statement: Burden in this
context means the time expended by
persons to generate, maintain, retain,
disclose or provide the information
requested. This includes the time
needed to review instructions; to
develop, acquire, install, and utilize
technology and systems for the purpose
of collecting, validating and verifying
information, processing and
maintaining information, and disclosing
Number of
responses per
respondents
Number of
responses
Form name
and providing information; to train
personnel and to be able to respond to
a collection of information; to search
data sources; to complete and review
the collection of information; and to
transmit or otherwise disclose the
information. The total annual burden
hours estimated for this ICR are
summarized in the table below.
Total Estimated Annualized Burden—
Hours
Total
responses
Average
burden per
response
(in hours)
Total burden
hours for all
responses
Clinic Director Online Survey ...............................................
Clinician Online Survey ........................................................
Data Extraction ....................................................................
Medical Director Interview Guide .........................................
130
90
30
30
1
1
1
1
130
90
30
30
0.5
0.5
4.0
0.5
65
45
120
15
Total ..............................................................................
280
........................
280
........................
245
Jackie Painter,
Director, Division of the Executive Secretariat.
[FR Doc. 2015–22058 Filed 9–3–15; 8:45 am]
BILLING CODE 4165–15–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Final Effect of Designation of a Class
of Employees for Addition to the
Special Exposure Cohort
This designation became effective on
August 27, 2015. Therefore, beginning
on August 27, 2015, members of this
class of employees, defined as reported
in this notice, became members of the
SEC.
National Institute for
Occupational Safety and Health
(NIOSH), Centers for Disease Control
and Prevention, Department of Health
and Human Services (HHS).
ACTION: Notice.
AGENCY:
HHS gives notice concerning
the final effect of the HHS decision to
designate a class of employees from the
Westinghouse Electric Corp. in
Bloomfield, New Jersey, as an addition
to the Special Exposure Cohort (SEC)
under the Energy Employees
Occupational Illness Compensation
Program Act of 2000.
FOR FURTHER INFORMATION CONTACT:
Stuart L. Hinnefeld, Director, Division
of Compensation Analysis and Support,
NIOSH, 1090 Tusculum Avenue, MS
C–46, Cincinnati, OH 45226–1938,
Telephone 877–222–7570. Information
requests can also be submitted by email
to DCAS@CDC.GOV.
SUPPLEMENTARY INFORMATION:
Authority: 42 U.S.C. 7384q(b). 42
U.S.C. 7384l(14)(C).
On July 28, 2015, as provided for
under 42 U.S.C. 7384l(14)(C), the
Secretary of HHS designated the
following class of employees as an
addition to the SEC:
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SUMMARY:
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All Atomic Weapons Employees who
worked at the facility owned by
Westinghouse Electric Corp., in Bloomfield,
New Jersey, during the period from February
1, 1958, through May 31, 1958, or during the
period from June 1, 1959, through June 30,
1959, for a number of work days aggregating
at least 250 work days, occurring either
solely under this employment, or in
combination with work days within the
parameters established for one or more other
classes of employees included in the Special
Exposure Cohort.
John Howard,
Director, National Institute for Occupational
Safety and Health.
[FR Doc. 2015–22042 Filed 9–3–15; 8:45 am]
BILLING CODE 4163–19P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Secretarial Review and Publication of
the Annual Report to Congress and the
Secretary Submitted by the
Consensus-Based Entity Regarding
Performance Measurement
Office of the Secretary of
Health and Human Services, HHS.
ACTION: Notice.
AGENCY:
This notice acknowledges the
Secretary of the Department of Health
and Human Services’ (HHS) receipt and
review of the 2015 Annual Report to
Congress and the Secretary submitted by
the consensus-based entity (CBE) in
contract with the Secretary as mandated
SUMMARY:
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by section 1890(b)(5) of the Social
Security Act, which was created by
section 183 of the Medicare
Improvements for Patients and
Providers Act of 2008 (MIPPA) and
amended by section 3014 of the Patient
Protection and Affordable Care Act of
2010. The statute requires the Secretary
to review and publish the report in the
Federal Register together with any
comments of the Secretary on the report
not later than six months after receiving
the report. This notice fulfills those
requirements.
FOR FURTHER INFORMATION CONTACT:
Corette Byrd, (410) 786–1158.
The order in which information is
presented in this notice is as follows:
I. Background
II. The 2015 Annual Report to Congress and
the Secretary: ‘‘National Quality Forum
Report of 2014 Activities to Congress and
the Secretary of the Department of
Health and Human Services’’
III. Secretarial Comments on the 2015 Annual
Report to Congress and the Secretary
IV. Future Steps
V. Collection of Information Requirements
I. Background
In recent years we have seen
significant improvements in many
important dimensions of the quality of
the nation’s health care. The 2014
National Quality and Disparities Report,
published in April 2015 by the Agency
for Healthcare Research and Quality and
available at https://www.ahrq.gov/
research/findings/nhqrdr/nhqdr14/
index.html, shows, for example,
significant improvement in the quality
of hospital care in 2013, with an
estimated 1.3 million fewer harmful
conditions acquired by patients while in
the hospital and 50,000 fewer deaths
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occurred during hospital stays as
compared to 2010. However, the Report
also indicates that there are many
challenges to improving quality in
health care across the nation. The
Report shows that many patients are
still potentially harmed by the care they
receive, and only 70 percent of
recommended care is received by
patients as assessed by a broad array of
quality measurements. It also shows that
people of low income and racial and
ethnicity minorities often receive lesser
quality health care.
To address these problems, the
Department of Health and Human
Services is working to improve the
nation’s health care delivery system so
that the care provided when people are
ill is consistently high quality, and that
healthy people are helped to stay
healthy. Similarly, many States are
leveraging their purchasing power to
achieve these same ends; and in the
private sector, provider organizations,
accrediting bodies, foundations, and
other non-profit organizations are
working to target and align efforts to
quicken the pace of improvement.
An essential factor for the success of
all these efforts is the accurate, valid,
and reliable measurement of the quality
(and efficiency) of health care.
Recognizing the need for good quality
measures, the Medicare Improvements
for Patients and Providers Act of 2008
(MIPPA) created section 1890 of the
Social Security Act (the Act), which
requires the Secretary of HHS to
contract with a consensus-based entity
(CBE) to perform multiple duties
pertaining to healthcare performance
measurement. Section 3011 of the
Patient Protection and Affordable Care
Act of 2010 (ACA) expanded the
activities of the CBE in improving
health care quality.
In January of 2009, a competitive
contract was awarded by HHS to the
National Quality Forum (NQF) to fulfill
requirements of section 1890 of the Act.
A second, multi-year contract was
awarded to NQF again after an open
competition in 2012. This contract
includes the following duties as
mandated by section 1890(b) of the Act:
Priority Setting Process: Formulation
of a National Strategy and Priorities for
Health Care Performance Measurement.
The CBE is to synthesize evidence and
convene key stakeholders to make
recommendations on an integrated
national strategy and priorities for
health care performance measurement
in all applicable settings. In doing so,
the CBE is to give priority to measures
that: (a) Address the health care
provided to patients with prevalent,
high-cost chronic diseases; (b) have the
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greatest potential for improving quality,
efficiency and patient-centered health
care; and (c) may be implemented
rapidly due to existing evidence,
standards of care or other reasons.
Additionally, the CBE must take into
account measures that: (a) May assist
consumers and patients in making
informed health care decisions; (b)
address health disparities across groups
and areas; and (c) address the
continuum of care across multiple
providers, practitioners and settings.
Endorsement of Measures: The CBE is
to provide for the endorsement of
standardized health care performance
measures. This process must consider
whether measures are evidence-based,
reliable, valid, verifiable, relevant to
enhanced health outcomes, actionable at
the caregiver level, feasible to collect
and report, responsive to variations in
patient characteristics such as health
status, language capabilities, race or
ethnicity, and income level and are
consistent across types of health care
providers including hospitals and
physicians.
Maintenance of CBE Endorsed
Measures. The CBE is required to
establish and implement a process to
ensure that endorsed measures are
updated (or retired if obsolete) as new
evidence is developed.
Review and Endorsement of an
Episode Grouper Under the Physician
Feedback Program. ‘‘Episode-based’’
performance measurement is an
approach to better understanding the
utilization and costs associated with a
certain condition by grouping together
all the care related to that condition.
‘‘Episode groupers’’ are software tools
that combine data to assess such
condition-specific utilization and costs
over a defined period of time. The CBE
is required to provide for the review,
and as appropriate, endorsement of an
episode grouper as developed by the
Secretary.
Convening Multi-Stakeholder Groups.
The CBE must convene multistakeholder groups to provide input on:
(1) The selection of certain categories of
quality and efficiency measures, from
among such measures that have been
endorsed by the entity; and such
measures that have not been considered
for endorsement by such entity but are
used or proposed to be used by the
Secretary for the collection or reporting
of quality and efficiency measures; and
(2) national priorities for improvement
in population health and in the delivery
of health care services for consideration
under the national strategy. The CBE
provides input on measures for use in
certain specific Medicare programs, for
use in programs that report performance
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information to the public, and for use in
health care programs that are not
included under the Social Security Act.
The multi-stakeholder groups provide
input on measures to be implemented
through the federal rulemaking process
for various federal health care quality
reporting and quality improvement
programs including those that address
certain Medicare services provided
through hospices, hospital inpatient and
outpatient facilities, physician offices,
cancer hospitals, end stage renal disease
(ESRD) facilities, inpatient
rehabilitation facilities, long-term care
hospitals, psychiatric hospitals, and
home health care programs.
Transmission of Multi-Stakeholder
Input. Not later than February 1 of each
year, the CBE is to transmit to the
Secretary the input of multi-stakeholder
groups.
Annual Report to Congress and the
Secretary. Not later than March 1 of
each year the CBE is required to submit
to Congress and the Secretary of HHS an
annual report. The report is to describe:
(i) The implementation of quality and
efficiency measurement initiatives and
the coordination of such initiatives with
quality and efficiency initiatives
implemented by other payers;
(ii) recommendations on an integrated
national strategy and priorities for
health care performance measurement;
(iii) performance of the CBE’s duties
required under its contract with HHS;
(iv) gaps in endorsed quality and
efficiency measures, including measures
that are within priority areas identified
by the Secretary under the national
strategy established under section
399HH of the Public Health Service Act
(National Quality Strategy), and where
quality and efficiency measures are
unavailable or inadequate to identify or
address such gaps;
(v) areas in which evidence is
insufficient to support endorsement of
quality and efficiency measures in
priority areas identified by the Secretary
under the National Quality Strategy, and
where targeted research may address
such gaps; and
(vi) the convening of multistakeholder groups to provide input on:
(1) The selection of quality and
efficiency measures from among such
measures that have been endorsed by
the CBE and such measures that have
not been considered for endorsement by
the CBE but are used or proposed to be
used by the Secretary for the collection
or reporting of quality and efficiency
measures; and (2) national priorities for
improvement in population health and
the delivery of health care services for
consideration under the National
Quality Strategy.
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The statutory requirements for the
CBE to annually report to Congress and
the Secretary of HHS also specify that
the Secretary of HHS must review and
publish the CBE’s annual report in the
Federal Register, together with any
comments of the Secretary on the report,
not later than six months after receiving
it.
This Federal Register notice complies
with the statutory requirement for
Secretarial review and publication of
the CBE’s annual report. NQF submitted
a report on its 2014 activities to the
Secretary on February 25, 2015. This
2015 annual report to Congress and the
Secretary of the Department of Health
and Human Services (dated March 1,
2015) is presented below in Section II.
Comments of the Secretary on this
report are presented below in section III.
II. The 2015 Annual Report to Congress
and the Secretary: ‘‘NQF Report of 2014
Activities to Congress and the Secretary
of the Department of Health and
Human Services’’
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NQF Report on 2014 Activities to
Congress and the Secretary of the
Department of Health and Human
Services
I. Executive Summary
Over the last seven years, Congress
has passed two statutes with several
extensions that call upon the
Department of Health and Human
Services (HHS) to work with a
consensus-based entity (the ‘‘Entity’’) to
facilitate multistakeholder input into (1)
setting national priorities for
improvement in population health and
quality, and (2) recommending use of
quality and efficiency measures. The
first of these statutes is the 2008
Medicare Improvements for Patients and
Providers Act (MIPPA) (PL 110–275),
which established the responsibilities of
the consensus-based entity by creating
section 1890 of the Social Security Act.
The second statute is the 2010 Patient
Protection and Affordable Care Act
(ACA) (PL 111–148), which modified
and added to the consensus-based
entity’s responsibilities. The American
Taxpayer Relief Act of 2012 (PL 112–
240) extended funding under the MIPPA
statute to the consensus-based entity
through fiscal year 2013. The Protecting
Access to Medicare Act of 2014 (PL113–
93) extended funding under the MIPPA
and ACA statutes to the consensusbased entity through March 31, 2015.
HHS has awarded contracts to the
consensus-based entity identified in the
statute which is currently the National
Quality Forum (NQF).
These laws specifically charge the
Entity to report annually on its work:
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As amended by the above laws, the
Social Security Act (the Act)—
specifically section 1890(b)(5)(A)—also
mandates that the entity report to
Congress and the Secretary of HHS no
later than March 1st of each year. The
report must include descriptions of: (1)
How NQF has implemented quality and
efficiency measurement initiatives
under the Act and coordinated these
initiatives with those implemented by
other payers; (2) NQF’s
recommendations with respect to
activities conducted under the Act; (3)
NQF’s performance of the duties
required under its contract with HHS;
(4) gaps in endorsed quality and
efficiency measures, including measures
that are within priority areas identified
by the Secretary under HHS’ National
Quality Strategy; (5) areas in which
evidence is insufficient to support
endorsement of quality and efficiency
measures in priority areas identified by
the National Quality Strategy, and
where targeted research may address
such gaps; and (6) the matters described
in clauses (i) and (ii) of paragraph (7)(A)
of section 1890(b).1
This sixth Annual Report highlights
NQF’s work conducted between January
1, 2014 and December 31, 2014 related
to these statutes and conducted under
contract with HHS. The deliverables
produced under contract in 2014 are
referenced throughout this report, and a
full list is included in Appendix A.
In addition to NQF’s statutorily
mandated work, NQF worked with
federal partners such as the Centers for
Medicare & Medicaid Services (CMS)
and the Office of the National
Coordinator for Health Information
Technology (ONC) in 2014 on a lean
improvement project in order to
streamline its endorsement processes.
Also in 2014, NQF began to work with
CMS and private insurers to further the
uniform use of measures (commonly
referred to as alignment) between the
public and private sectors. Both of these
initiatives were funded by NQF without
the support of federal funds.
Recommendations on the National
Quality Strategy and Priorities
Section 1890(b)(1) of the Social
Security Act (the Act), mandates that
the consensus-based entity (CBE) also
required under section 1890 of the Act
shall ‘‘synthesize evidence and convene
key stakeholders to make
recommendations . . . on an integrated
national strategy and priorities for
healthcare performance measurement in
all applicable settings.’’ In making such
recommendations, the entity shall
ensure that priority is given to measures
that address the healthcare provided to
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patients with prevalent, high-cost
chronic diseases, that focus on the
greatest potential for improving the
quality, efficiency, and patientcenteredness of healthcare, and that
may be implemented rapidly due to
existing evidence and standards of care,
or other reasons. In addition, the entity
will take into account measures that
may assist consumers and patients in
making informed healthcare decisions,
address health disparities across groups
and areas, and address the continuum of
care a patient receives, including
services furnished by multiple
healthcare providers or practitioners
and across multiple settings.
In 2010, at the request of the
Department of Health and Human
Services (HHS), the NQF-convened
National Priorities Partnership (NPP)
provided input that helped shape the
initial version of the National Quality
Strategy (NQS).2 The NQS was released
in March 2011, setting forth a cohesive
roadmap for achieving better, more
affordable care, and better health. Upon
the release of the NQS, HHS
accentuated the word ‘national’ in its
title, emphasizing that healthcare
stakeholders across the country, both
public and private, all play a role in
making the NQS a success.
NQF has continued to further the
NQS by convening diverse stakeholder
groups to reach consensus on key
strategies for improvement. In 2014,
NQF completed work in several
emerging areas of importance that
address the National Quality Strategy,
such as how to improve population
health within communities; how to
organize measures and other meaningful
information to help consumers make
informed healthcare decisions in the
federal exchange marketplace; and how
to dramatically improve patient safety
in high-priority areas such as maternity
care, avoidable readmissions, and
patient- and family-centered
engagement. NQF also continued its
work in support of the Common
Formats, which helps standardize
electronic reporting of patient safety
event data.
Quality and Efficiency Measurement
Initiatives (Performance Measures)
Under section 1890(b)(2) and (3) of
the Act, the entity must provide for the
endorsement of standardized healthcare
performance measures. The
endorsement process shall consider
whether measures are evidence-based,
reliable, valid, verifiable, relevant to
enhanced health outcomes, actionable at
the caregiver level, feasible for
collecting and reporting data,
responsive to variations in patient
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characteristics, and consistent across
healthcare providers. In addition, the
entity must maintain endorsed
measures, including updating endorsed
measures or retiring obsolete measures
as new evidence is developed.
Since its inception in 1999, NQF has
developed a portfolio that covers many
aspects of measurement and currently
contains approximately 600 measures
which are in widespread use across an
array of settings. About 300 NQFendorsed measures are used in more
than 20 federal public reporting and
pay-for-performance programs; these
and other measures are also used in
private sector and state programs.
Over the past several years, NQF in
partnership with HHS and privatesector stakeholders has worked to
evolve the science of performance
measurement. This effort has included
placing greater emphasis on both
evidence behind a measure and
ensuring a clear link to outcomes; a
focus on addressing key measurement
gaps, including measures related to care
coordination and patient experience;
and implementation of a requirement
that testing of measures demonstrate
their reliability and validity. In
addition, NQF has moved from
convening experts for the duration of a
project to using standing committees to
be able to respond in real time to newly
published research to ensure its
endorsed measures are accurate,
evidence-based, and meaningful.
NQF also has laid the foundation for
the next generation of measures by
providing guidance on criteria to
evaluate episode groupers, as well as
how and when to incorporate
socioeconomic (SES) and
sociodemographic factors in
measurement. Beginning in January
2015, NQF will undertake a two year
trial period during which measure
developers will be invited to submit
measures that take into account
socioeconomic and sociodemographic
factors where appropriate. These
measures would be eligible for NQF
endorsement and are required to
include the non-risk-adjusted, stratified,
and socioeconomically adjusted
measures. This trial period will enable
the field to compare measures which are
adjusted and not adjusted for SES and
to consider the implications of
adjustment. When the trial period is
over, NQF will determine if its
endorsement criteria should be
permanently changed to include SES
adjustment where appropriate.
Across six HHS-funded projects in
2014, NQF added 98 measures to its
portfolio. Forty-eight of these measures
were new measure submissions, and 50
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were measures that retained their NQF
endorsement. Twenty-seven of the 98
endorsed measures are outcome
measures, 59 are process measures, 7 are
composite measures, 2 are structural
measures, and 3 are cost and resource
use measures.
In 2014, NQF endorsed measures in
order to:
Drive the system to be more
responsive to patient/family needs—In
2014, this effort included Person- and
Family-Centered Care and Care
Coordination endorsement projects,
including patient-reported outcomes
and patient experience surveys. These
measures are used in programs such as
the Hospital Inpatient Quality Reporting
(IQR) Program and Physician Quality
Reporting System (PQRS) and are also
reported on the Hospital Compare Web
site.
Improve care for highly prevalent
conditions—NQF’s work included
Cardiovascular, Endocrine, and
Musculoskeletal endorsement projects
in 2014. NQF-endorsed measures in
these areas are used in the Hospital IQR
Program and PQRS.
Emphasize cross-cutting areas to
foster better care and coordination—In
2014, this effort included Behavioral
Health and Patient Safety endorsement
projects. NQF-endorsed measures in
these areas are used in the Home Health
Quality Reporting Program, Hospital
IQR Program, the Inpatient Psychiatric
Facility Quality Reporting Program, and
PQRS.
Support new accountability efforts
coming online—NQF’s work included
Cost/Resource Use and Readmission
endorsement projects. For example, the
NQF-endorsed readmissions measures
are used in CMS’ Hospital Readmissions
Reduction Program and Physician
Value-Based Payment Modifier Program.
During 2014, NQF also removed 93
measures from its portfolio for a variety
of reasons: Measures no longer met
endorsement criteria; measures were
harmonized with other similar,
competing measures; measure
developers chose to retire measures they
no longer wished to maintain; a better,
substitute measure was submitted; or
measures ‘‘topped out,’’ with providers
consistently performing at the highest
level. Consistently culling the portfolio
through these means and through the
measure maintenance process ensures
that the NQF portfolio is relevant to the
most current practices in the field.
In September 2014, HHS awarded
NQF additional measure endorsement
projects, addressing topics such as eye,
ear, nose, and throat conditions; renal,
surgery, and cardiovascular conditions;
and patient safety. NQF has begun work
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on these projects by issuing calls for
measures to be reviewed and considered
for endorsement.
Stakeholder Recommendations on
Quality and Efficiency Measures and
National Priorities
Under section 1890A of the Act, HHS
is required to establish a pre-rulemaking
process under which a consensus-based
entity (currently NQF) would convene
multistakeholder groups to provide
input to the Secretary on the selection
of quality and efficiency measures for
use in certain federal programs. The list
of quality and efficiency measures HHS
is considering for selection is to be
publicly published no later than
December 1 of each year. No later than
February 1 of each year, the consensusbased entity (NQF) is to report to HHS
the input of the multistakeholder
groups, which will be considered by
HHS in the selection of quality and
efficiency measures.
The Measure Applications
Partnership (MAP) is a public-private
partnership convened by NQF to
provide input to HHS on the selection
of performance measures for more than
20 federal public reporting and
performance-based payment programs.
MAP brings together approximately 150
healthcare leaders and experts
representing nearly 90 private-sector
organizations as well as federal liaisons
from 7 different agencies for an
intensive annual review of measures
being considered by HHS. HHS then
takes these recommendations under
consideration as it develops and
updates the regulations that govern
these programs.
In 2014, HHS requested that MAP
review measures for 20 federal public
reporting and payment programs. MAP’s
work fosters use of a more uniform set
of measures across federal programs and
across the public and private sectors.
This uniformity—commonly referred to
as alignment—helps providers better
identify key areas in which to improve
quality; reduces wasteful data collection
for hospitals, physicians, and nurses;
and helps to curb the proliferation of
redundant measures which could
confuse patients and payers.
MAP also developed ‘‘families of
measures’’ (groups of measures selected
to work together across settings of care
in pursuit of specific healthcare
improvement goals) for the high-priority
areas of affordability, population health,
and person- and family-centered care;
and provided input on measures for
vulnerable populations, including
Medicare-Medicaid enrollees and adults
and children enrolled in Medicaid.
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Gaps in Endorsed Quality and
Efficiency Measures and Evidence and
Targeted Research Needs
Under section 1890(b)(5)(iv) of the
Act, the entity is required to describe
gaps in endorsed quality and efficiency
measures, including measures within
priority areas identified by HHS under
the agency’s National Quality Strategy,
and where quality and efficiency
measures are unavailable or inadequate
to identify or address such gaps. Under
section 1890(b)(5)(v) of the Act, the
entity is also required to describe areas
in which evidence is insufficient to
support endorsement of quality and
efficiency measures in priority areas
identified by the Secretary under the
National Quality Strategy and where
targeted research may address such
gaps.
NQF continued in 2014 its efforts to
fill measurement gaps—areas where
there is a need for performance
measures—by building on and
supplementing the analytic work that
informed previous Measure Gap
Analysis Reports.3 Through both the
MAP and performance measurement
projects, NQF took initial steps to
encourage gap-filling by identifying
areas in which no adequate measures
exist, offering more detailed suggestions
for measure development, and involving
measure developers in discussions
about gaps.
In an effort to provide more detailed
recommendations in key measurement
gap areas, HHS requested in 2013 that
NQF convene multistakeholder
committees to recommend priorities for
performance measurement development
across five topics areas that
corresponded to important aspects of
the National Quality Strategy, including:
• Adult Immunization—identifying
critical areas for performance
measurement to optimize vaccination
rates and outcomes across adult
populations;
• Alzheimer’s Disease and Related
Dementias—targeting a high-impact
condition with complex medical and
social implications that impact patients,
their families, and their caregivers;
• Care Coordination—focusing on
team-based care and coordination
between providers of primary care and
community-based services in the
context of the ‘‘health neighborhood’’;
• Health Workforce—emphasizing the
role of the workforce in prevention and
care coordination, linkages between
healthcare and community-based
services, and workforce deployment;
and
• Person-Centered Care and
Outcomes—considering measures that
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are most important to patients—
particularly patient-reported
outcomes—and how to advance them
through health information technology.
Several important conclusions have
been drawn from NQF’s 2014 work in
the gaps space. MAP reported in its
2014 pre-rulemaking review 4 of
proposed measures that the topic areas
that need measures were largely the
same as from the previous year. Those
gaps are in safety, patient and family
engagement, healthy living, care
coordination, affordability, and
prevention and treatment of leading
causes of mortality. Measure
development in these areas should be a
priority. NQF’s efforts to define in more
detail measures needed in these and
other areas may help fill these gaps in
the future. NQF is also exploring efforts
in partnering with other organizations to
address persistent measure gaps.
II. Recommendations on the National
Quality Strategy and Priorities
Section 1890(b)(1) of the Social
Security Act (the Act), mandates that
the consensus-based entity (CBE) also
required under section 1890 of the Act
shall ‘‘synthesize evidence and convene
key stakeholders to make
recommendations . . . on an integrated
national strategy and priorities for
healthcare performance measurement in
all applicable settings.’’ In making such
recommendations, the entity shall
ensure that priority is given to measures:
1) That address the health care
provided to patients with prevalent,
high-cost chronic diseases; 2) with the
greatest potential for improving the
quality, efficiency, and patientcenteredness of healthcare; and 3) that
may be implemented rapidly due to
existing evidence, standards of care, or
other reasons. In addition, the entity
will take into account measures that: 1)
May assist consumers and patients in
making informed healthcare decisions;
2) address health disparities across
groups and areas; and 3) address the
continuum of care a patient receives,
including services furnished by multiple
healthcare providers or practitioners
and across multiple settings.
In 2010, at the request of HHS, the
NQF-convened National Priorities
Partnership (NPP) provided input that
helped shape the initial version of the
National Quality Strategy (NQS). The
NQS was released in March 2011,
setting forth a cohesive roadmap for
achieving better, more affordable care,
and better health. Upon the release of
the NQS, HHS accentuated the word
‘national’ in its title, emphasizing that
healthcare stakeholders across the
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country, both public and private, all
play a role in making the NQS a success.
NQF has continued to further the
NQS by convening diverse stakeholder
groups to reach consensus on key
strategies for improvement. In 2014,
NQF began or completed work in
several emerging areas of importance
that address the National Quality
Strategy, such as how to improve
population health within communities;
providing advice to CMS on what
information on healthcare quality is
available to make informed healthcare
coverage decisions through the Federal
Health Insurance Marketplace; how to
dramatically improve patient safety in
high-priority areas through the use of
Action Teams focusing on maternity
care, avoidable readmissions, and
patient and family engagement; and
working with AHRQ to develop
Common Formats for patient safety data
reporting. Accomplishments in these
areas in 2014 are described below.
Improving Population Health Within
Communities
The National Quality Strategy’s
population health aim focuses on:
‘‘Improv[ing] the health of the U.S.
population by supporting proven
interventions to address behavioral, social,
and environmental determinants of health in
addition to delivering higher-quality care.’’
One of the NQS’ six priorities
specifically emphasizes:
‘‘Working with communities to promote
wide use of best practices to enable healthy
living.’’
With the expansion of coverage due to
the ACA, the federal government has an
opportunity to meaningfully coordinate
its improvement efforts with those of
local communities in order to better
integrate and align medical care and
population health. Such efforts can help
improve the nation’s health and lower
costs.
To support these efforts, NQF is
conducting a multiphase project focused
on helping communities implement
population health initiatives. In August
2014, NQF produced ‘‘The Guide for
Community Action’’ handbook. With
funding from HHS, NQF brought
together a multistakeholder committee
to develop this Guide through an open
and iterative process. The Committee
included population and community
health experts, public health
practitioners, healthcare providers,
coordinators of home and community
based services, consumer advocates,
employers, and others who influence
population health.
To inform creation of the Guide, an
Advisory Group consisting of a smaller
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subset of the full Committee was
convened to do an environmental scan
at the start of the project. Additional
input was provided by the full
Committee, federal partners engaged in
the work, and from the Government
Task Lead (GTL) overseeing this project.
The Guide 5 was created to be used by
anyone who wants to improve health
across a population, whether locally, in
a broader region or state, or even
nationally. The Guide’s purpose is to
support individuals and groups working
together at all levels to successfully
promote and improve population health
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over time. It contains brief summaries of
10 elements important to consider
during community-based efforts, along
with actions to take and examples of
practical resources, to build a coalition
that can improve population health. The
10 elements are summarized below:
Element
Examples of questions to ask
Self-assessment about readiness to engage in this work .......................
What types of assessments have already been done in efforts to improve the health of this population?
Which individuals or organizations in the region are recognized or potential leaders in population health improvement?
Which organizations in the region engage in collaborative planning and
priority setting to guide activities to improve health in the region?
Which organizations in the region already conduct community health
needs assessments or asset mapping regarding population health?
What are the focus areas of existing population health improvement
projects or programs, if any?
Which measures, metrics, or indicators are already being used to assess population health in the region, if any?
What is the level of skill or capability to engage in effective communication with each of the key audiences in the region?
Which organizations in the region publicly or privately report on
progress in improving population health
For current or new population health work in the region, what is the potential for expansion into additional groups or other regions?
What new policy directions, structural changes, or specific resources in
the region may be useful for sustaining population health improvement efforts over time?
Leadership across the region and within organizations ...........................
Organizational planning and priority-setting process ...............................
Community health needs assessment and asset mapping process .......
An agreed-upon, prioritized set of health improvement activities ............
Selection and use of measures and performance targets .......................
Audience-specific strategic communication .............................................
Joint reporting on progress toward achieving intended results ...............
Indications of scalability ............................................................................
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Plan for sustainability ...............................................................................
Upon release of the Guide, NQF
launched phase 2 of the project. During
this phase, NQF began enlisting 10
communities to field test the Action
Guide developed in phase 1 of the
project. These 10 communities, selected
in November 2014, represent a diverse
set of groups, each with different levels
of experience, varied geographic and
demographic focus, and demonstrated
involvement in or plans to establish
population health-focused programs.
The groups selected for the 18-month
field test will be participating in a
variety of activities, such as applying
the content of the Guide to new or
existing population health improvement
projects, determining what works and
what needs enhancement, and offering
examples and ideas for revised or new
content based on their own experiences.
The selected groups also will have the
opportunity to interact with one another
and with members of the committee
through in-person meetings and
monthly conference calls.
The 10 field testing groups include:
1. Colorado Department of Health Care
Policy and Financing (HCPF),
Denver, CO
2. Community Service Council of Tulsa,
Tulsa, OK
3. Designing a Strong and Healthy NY
(DASH–NY), New York, NY
4. Empire Health Foundation, Spokane,
WA
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5. Kanawha Coalition for Community
Health Improvement, Charleston,
WV
6. Mercy Medical Center and Abbe
Center for Community Mental
Health—A Community Partnership
with Geneva Tower, Cedar Rapids,
IA
7. Michigan Health Improvement
Alliance, Central Michigan
8. Oberlin Community Services and The
Institute for eHealth Equity,
Oberlin, OH
9. Trenton Health Team, Inc., Trenton,
NJ
10. The University of Chicago Medicine
Population Health Management
Transformation, Chicago, IL
Health Insurance Marketplaces Quality
Rating System
Under the statutory provision that the
consensus-based entity will ‘‘take into
account measures that may assist
consumers and patients in making
informed healthcare decisions,’’ HHS
directed NQF to convene
multistakeholder groups to provide
input and comment on the proposed
quality and efficiency measures that
will form a core measure set, the
hierarchical structure, and organization
of a Quality Rating System (QRS). The
measures will help consumers select
health plans through the new Health
Insurance Marketplaces established by
the Affordable Care Act.
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NQF’s Measure Applications
Partnership (MAP) carried out this
project. MAP is made up of stakeholders
from a wide array of healthcare sectors
and 7 federal agencies, as well as 150
subject matter experts representing
nearly 90 private-sector organizations,
tasked with recommending measures for
federal public reporting, payment, and
other programs to enhance healthcare
value.
In the final deliverable for this
project, the report titled Input on the
Quality Rating System for Qualified
Health Plans in the Health Insurance
Marketplaces,6 MAP recognized that the
initial implementation of the QRS will
be limited to existing, developed
measures at the health plan level and
identified four primary steps to moving
forward over the next five years:
• First, HHS should immediately
begin to address areas that are important
to consumers but are not represented
across the existing measures in the QRS,
specifically, out-of-pocket costs and
shared decisionmaking.
• Second, HHS should thoroughly
test all aspects of the QRS with diverse
marketplace populations without
delaying implementation and monitor
on an ongoing basis.
• Third, HHS should include
provider-level quality information
within three years after initial
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implementation for comprehensive
support of consumer decisionmaking.
• Fourth, HHS should add
functionality to the QRS within five
years of initial implementation that
allows consumers to customize and
prioritize information to assist in their
unique decisionmaking processes.
MAP considered HHS’ proposed
measures and structure for the
marketplace that will be implemented
in 2016 within the context of the
broader vision bulleted above. MAP
supported 28 out of 42 measures
proposed for the family core set and 19
out of 25 measures proposed for the
child core set. Additionally, MAP
conditionally supported eight measures
for the family core set and four for the
child core set, and did not support six
measures for the family core set and two
for the child core set. The recommended
measures span a wide range of areas
including CAHPS surveys for various
topics, preventative care measures,
resource use measures, readmissions
measures, prenatal care, diabetes
measures and other measures that
address prevalent conditions.
Recognizing that the proposed measures
are limited to those currently available,
MAP identified three measures to
address gap areas, and prioritized gap
areas for measure development. The
specific measures proposed by HHS and
MAP’s recommendations are listed in
Appendix G of the report.
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Improving Patient Safety in HighPriority Areas
NQF is leveraging its membership of
over 400 organizations from every part
of the healthcare system and its
relationships with key stakeholders
across the healthcare field to further
mobilize private sector action in support
of HHS’ Partnership for Patients,7 an
initiative started in spring 2011 to
improve patient safety across the
country. Specifically, in 2013 NQF
formed three Action Teams—
multistakeholder teams tasked with
developing and acting on specific goals
aligned with the NQS safety priority—
to address high-priority areas for
improvement, including maternity care,
patient and family engagement, and
readmissions. This work concluded in
2014.
The Action Teams comprised diverse
national organizations that have
members or chapters in communities
across the country. Through
coordination at the national level,
Action Teams spur changes to the
delivery system at the local level. These
Teams were committed to specific goals,
including:
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• Reducing early elective deliveries
(EEDs);
• Reducing readmissions for complex
and vulnerable populations; and
• Engaging patients and families in
health system improvement.
The Action Teams developed Action
Pathway Reports and other tools as
resources for those who wish to learn
from the challenges and successes of the
Action Teams.
Additionally in 2014, NQF held four
quarterly meetings and developed four
impact reports that called out
innovative ideas and best practices that
have the potential to accelerate change
in the area of patient safety. These
meetings focused on specific drivers for
safety, including strengthening the
workforce, accreditation and
certification, purchasing and payment,
and patient and family engagement.
Quarterly impact reports provided a
synopsis of Action Team and
stakeholder activities as well as the
quarterly meetings. The
accomplishments of each of the three
Action Teams are described below.
Maternity Action Team
The Maternity Action Team was
reconvened in early 2014 to continue its
work on addressing inappropriate
maternity care. Although significant
progress has been made in reducing
EEDs, there are many areas of the
country that are still finding it difficult
to achieve results. As described in the
Action Team’s report, Maternity Action
Team Action Pathway: Promoting
Healthy Mothers and Babies,8 the
overarching goal of the Action Team
was to reduce EEDs prior to 39 weeks
gestation to 5 percent or less in every
state. To support this goal, three specific
strategies were identified: Measurement,
partnership, and consumer and provider
engagement.
The Action Team developed and
disseminated a Playbook for the
Successful Elimination of Early Elective
Deliveries 9 in August 2014 to provide
guidance and strategies to help those
still struggling to reduce their rates of
EEDs.
Readmissions Action Team
The Readmissions Action Team was
formed to support the Partnership for
Patients goal of reducing hospital
readmissions within 30 days by 20
percent on a national level. As
described in the Readmissions Action
Team Action Pathway: Reducing
Avoidable Admissions and
Readmissions 10 report, the focus of this
team was to achieve the Partnership for
Patients goals by identifying high-risk
patients with psychosocial needs, and
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leveraging patient, provider, and
community partnership to address those
needs so as to prevent unwarranted
readmissions. Strategies identified by
the Action Team include working
together across stakeholder groups to
enhance systems improvement,
collaboration among providers, and
patient and family engagement. The
Action Team shared best practices and
approaches to improving the quality of
care for high-risk populations to foster
both individual and collective efforts to
further progress.
Patient and Family Engagement Action
Team
The Patient and Family Engagement
Action Team supports the Partnership
for Patients goals around patient safety
by utilizing the support of patients and
families to be patient safety advocates,
and by partnering with healthcare
organizations to encourage personcentered care as an organizational core
value. As described in the Team’s
Patient and Family Engagement Action
Pathway: Fostering Authentic
Partnerships between Patients, Families,
and Care Teams 11 report, three
strategies were used to support the goal
of fostering authentic partnerships:
Identifying tools, resources, and
practices that reflect patient-preferred
practices, and encourage meaningful
dialogue among providers; leveraging
existing networks and relationships to
spread these tools and practices; and
activating patients and families to
participate in organizational redesign
and governance to drive system-level
change.
In support of the strategy to identify
tools that can foster dialogue between
patients and caregivers, the Action
Team created and promoted the use of
a Patient Passport, a tool to assist
patients in having meaningful and
effective communication with
providers, particularly in the hospital
setting. The tool allows patients to
initiate and guide conversations with
their providers, with the added benefit
of making frontline staff’s work simpler
by presenting to them information about
the patient that is concise and
meaningful.
Common Formats for Patient Safety Data
For more than 10 years, both NQF and
the Agency for Healthcare Research and
Quality (AHRQ) have developed and
promulgated standardized approaches
for reporting and reducing adverse
safety events to enable shared learning
across the country. NQF’s list of Serious
Reportable Events (SREs), first
published in 2002, has helped raise
awareness and stimulate action around
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preventable adverse events that should
be publicly reported. The Patient Safety
and Quality Improvement Act of 2005
advanced reporting further by
authorizing the development of
common and consistent definitions and
standardized formats to collect, collate,
and analyze patient safety events
occurring within and across healthcare
providers. AHRQ developed the
Common Formats—a standardized
method for collection and compilation
of information about patient safety
events occurring in the United States,
including Serious Reportable Events—to
help operationalize the Act.
To ensure the Common Formats are
feasible for use in the field, AHRQ has
contracted with NQF to implement a
process that ensures broad stakeholder
input on new Common Formats
modules developed by AHRQ for both
hospitals and nursing homes.
NQF has established a process and
tools for receiving comments on the
Common Formats beginning with the
release of each set and version and
continuing for a specified period
thereafter. This project is guided by an
NQF-convened Expert Panel that
considers and makes recommendations
regarding comments from healthcare
stakeholders. Previously, based upon
the Expert Panel’s recommendations,
NQF supported AHRQ in its iterative
revisions and refinements of Common
Formats for hospitals and nursing
homes. AHRQ has now developed
Common Formats for surveillance in
hospitals.
In 2014, NQF continued to collect
comments on all versions of Common
Formats for Event Reporting—Hospital,
Common Formats for Event Reporting—
Nursing Home V.0.1 Beta, and for
individual modules that have been
integrated into these sets. NQF
continues to collect comments on
Hospital V.1.1 and V.1.2 and Nursing
Home V.0.1 Beta. All comments
received in 2014 have been acted upon
by the Expert Panel and
recommendations have been provided
to AHRQ. Future expansions of the
Common Formats will include patient
events in ambulatory settings.
III. Quality and Efficiency Measurement
Initiatives (Performance Measures)
Under section 1890(b)(2) and (3) of
the Act, the entity must provide for the
endorsement of standardized health care
performance measures. The
endorsement process shall consider
whether measures are evidence-based,
reliable, valid, verifiable, relevant to
enhanced health outcomes, actionable at
the caregiver level, feasible for
collecting and reporting data,
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responsive to variations in patient
characteristics, and consistent across
types of healthcare providers. In
addition, the entity must maintain
endorsed measures by ensuring that
such measures are updated, or retired,
as new evidence is developed.
Standardized healthcare performance
measures are used by a range of
healthcare stakeholders for a variety of
purposes. Measures help clinicians,
hospitals, and other providers
understand whether the care they
provide their patients is optimal and
appropriate, and if not, where to focus
their efforts to improve. In addition,
performance measures are increasingly
used in federal accountability pay for
reporting and payment programs, to
inform patient choice, and to assess the
effects of care delivery changes.
Working with multistakeholder
committees to build consensus, NQF
reviews and endorses healthcare
performance measures. Since its
inception in 1999, NQF has developed
a portfolio of approximately 600 NQFendorsed measures which are in
widespread use across an array of
settings. The federal government, states,
and private sector organizations use
NQF’s endorsed measures to evaluate
performance and share information with
patients and their families. Together,
NQF measures serve to enhance
healthcare value by ensuring that
consistent, high-quality performance
information and data are available,
which allows for comparisons across
providers and the ability to benchmark
performance.
Over the past several years, NQF, in
partnership with HHS and others, has
worked to evolve the science of
performance measurement. This effort
has included placing greater emphasis
on evidence and requiring a clear link
to outcomes; a greater focus on
addressing key gaps in care, including
care coordination and patient
experience; and a requirement that
testing of measures demonstrates their
reliability and validity. In addition, in
2014 NQF moved to using standing
committees to be able to respond in real
time to newly published research to
ensure its endorsed measures are
accurate, evidence-based, and
meaningful.
In 2014, NQF also laid the foundation
for the next generation of measures by
providing guidance on how to address
socioeconomic and sociodemographic
factors related to measurement; 12
criteria to use in evaluating episode
groupers; 13 and beginning a project on
how to use measures to evaluate
performance for rural and low-volume
providers.
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53527
Current State of NQF Measures
Portfolio: Responding to Evolving Needs
Across 6 HHS-funded projects in
2014, NQF added 98 measures to its
portfolio. This contrasts with 27
measures endorsed in 2013 across 6
HHS-funded projects. The difference in
endorsed measures between 2013 and
2014 can be attributed to the fact that
the 2013 work was primarily conducted
within a contract that was nearing
completion due to a delay in funding.
New measure endorsement projects for
2014 were awarded under a new
contracting vehicle implemented in
September 2013.
NQF ensures that the measure
portfolio contains ‘‘best-in-class’’
measures across a variety of clinical and
cross-cutting topic areas. Expert
committees review both previously
endorsed and new measures in a
particular topic area to determine which
measures deserve to be endorsed or reendorsed because they are best-in-class.
Working with expert multistakeholder
committees,14 NQF undertakes actions
to keep its endorsed measure portfolio
relevant.
During 2014, NQF also removed 93
measures from its portfolio. NQF
removed about 90 measures from its
portfolio in 2013. NQF removes
measures for a variety of reasons
including: measures no longer met more
rigorous endorsement criteria; measures
are harmonized with other similar,
competing measures; measure
developers chose to retire measures they
no longer wish to maintain; or measures
are ‘‘topped-out.’’
These ‘‘topped-out’’ measures are put
into reserve because they show
consistently high levels of performance
and are therefore no longer meaningful
in differentiating performance across
providers This culling of measures
ensures that time is spent measuring
aspects of care in need of improvement
rather than retaining measures related to
areas where widespread success has
already been achieved.
While NQF pursues strategies to make
its measure portfolio appropriately lean
and responsive to real-time changes in
clinical evidence, it also aggressively
seeks measures from the field that will
help to fill known measure gaps and to
align with the NQS goals. Several
important factors motivate NQF to
expand its portfolio, including the need
for eMeasures; measures that are
applicable to multiple clinical
specialties and settings of care;
measures which assist in the evaluation
of new payment models (e.g., bundled
payment, Accountable Care
Organizations, etc.); and the need for
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more advanced measures that help close
cross-cutting gaps in areas such as care
coordination and patient-reported
outcomes.
Finally, NQF also works with
stewards and developers who create
measures, in order to harmonize related
or near-identical measures and
eliminate nuanced differences.
Harmonization is critical to reducing
measurement burden for providers, who
may be inundated with requests to
report near-identical measures.
Successful harmonization results in
fewer endorsed measures for providers
to report and for payers and consumers
to interpret. Where appropriate, NQF
works with measure developers to
replace existing process measures with
more meaningful outcome measures.
Measure Endorsement
Accomplishments
As mentioned previously, NQF added
98 measures to its portfolio in 2014.
Forty-eight of these measures were new
measure submissions and 50 were
measures that retained their NQF
endorsement. Twenty-seven of the 98
endorsed measures are outcome
measures, 59 are process measures, 7 are
composite measures, 2 are structural
measures, and 3 are cost and resource
use measures.
In 2014, NQF endorsed measures in
order to:
Drive the system to be more
responsive to patient/family needs—In
2014, NQF conducted work on Personand Family-Centered Care and Care
Coordination endorsement projects,
including patient-reported outcomes
and patient experience surveys. These
measures are used in programs such as
Hospital Inpatient Quality Reporting
(IQR) Program, and the Physician
Quality Reporting System (PQRS) as
well as reported on the Hospital
Compare Web site.
Improve care for highly prevalent
conditions—In 2014, NQF conducted
work on Cardiovascular, Endocrine, and
Musculoskeletal endorsement projects.
NQF-endorsed measures in these areas
are used in the Hospital IQR Program
and PQRS.
Foster better care and coordination by
focusing on crosscutting areas—NQF
also conducted work on Behavioral
Health and Patient Safety endorsement
projects in 2014. NQF-endorsed
measures in these areas are used in the
Home Health Quality Reporting
Program, Hospital IQR Program, the
Inpatient Psychiatric Facility Quality
Reporting Program, and PQRS.
Support new accountability efforts
coming online— In 2014, NQF
conducted work on Cost/Resource Use
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and Readmission endorsement projects.
For example, the NQF-endorsed
readmissions measures are used in
CMS’ Hospital Readmissions Reduction
Program and Physician Value-Based
Payment Modifier Program.
Other project work also began in 2014
on topics such as health and well-being,
patient safety, musculoskeletal, personand family-centered care, and surgery.
Measure highlights in 2014 include
the following:
Behavioral health measures. In the
United States, it is estimated that
approximately 26.4 percent of the
population suffers from a diagnosable
mental disorder. These disorders—
which can include serious mental
illnesses, substance use disorders, and
depression—are associated with poor
health outcomes, increased costs, and
premature death. Although general
behavioral health disorders are
widespread, the burden of serious
mental illness is concentrated in about
six percent of the population. In 2005,
an estimated $113 billion was spent on
mental health treatment in the United
States. Of that amount, $22 billion was
spent on substance abuse treatment
alone, making substance abuse one of
the most costly (and treatable) illnesses
in the nation. In 2014, phase 2 of this
project was completed and phase 3 is in
progress. During phase 2 of the project,
the Behavioral Health Steering
Committee evaluated 13 new measures
and 11 measures undergoing
maintenance review of which 20
measures were ratified for endorsement.
In phase 3 of this project, which is
currently ongoing, the Behavioral
Health Standing Committee reviewed 13
new measures and 6 measures
undergoing maintenance review. The
Committee recommended 13 measures
for endorsement (9 process measures, 3
outcome measures, and 1 composite
measure were approved); 1 measure was
not recommended; and 1 measure was
deferred.
Cost and resource use measures. To
expand NQF’s portfolio of measures that
could be used to assess efficiency and
contribute to an assessment of value,
NQF has undertaken foundational work
on cost and resource use definitions.
Phases 2 and 3 of this project were
conducted in 2014.
Phase 2 focused on cardiovascular
condition-specific measures; phase 3
focused on pulmonary conditionspecific measures, and conditionspecific episode based measures. The
Cost and Resource Use Standing
Committee reviewed three measures,
and three were recommended for
endorsement. In phase 2, three measures
were ratified for endorsement; 2 out of
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the 3 measures received endorsement
only with conditions. The conditions
include a one-year look-back assessment
of unintended consequences by
reviewing the related data, as well as
consideration for the SES trial period.
In phase 3, all three recommended
measures were ratified in December
2014 with the same conditions as the
phase 2 measures: one-year look-back
assessment of unintended
consequences, consideration for the SES
trial period and attribution.
Cardiovascular measures.
Cardiovascular disease is the leading
cause of death for men and women in
the United States. It accounts for
approximately $312.6 billion in
healthcare expenditures annually.
Coronary heart disease (CHD), the most
common type, accounts for 1 of every 6
deaths in the United States.
Hypertension—a major risk factor for
heart disease, stroke, and kidney
disease—affects 1 in 3 Americans, with
an estimated annual cost of $156 billion
in medical costs, lost productivity, and
premature deaths.
In Phase 1 of the Cardiovascular
project, the Standing Committee
evaluated 8 new measures and 9
measures undergoing maintenance
review against NQF’s standard measure
evaluation criteria. 14 (6 process
measures, 5 outcome measures and 3
composite measures) of the 17 measures
submitted were recommended by the
Committee, while 3 were not
recommended.
The second phase began in September
2014. Within this phase, the Standing
Committee will provide
recommendations for endorsement on
16 measures (10 new measures and 6
measures undergoing maintenance
review) against NQF’s measure
evaluation criteria. The final technical
report for this phase will be posted on
the NQF Cardiovascular phase 2 Web
page and submitted to HHS in July
2015.
As part of NQF’s ongoing work with
performance measurement for
cardiovascular conditions, an open call
for measures is now underway for the
third phase of this project. Within this
project, NQF is soliciting new measures
and concepts on any cardiovascular
condition, including hypertension,
coronary artery disease, acute
myocardial infarction, PCI, heart failure,
atrial fibrillation, or any other heart
disease, and any treatments, diagnostic
studies, interventions, procedures
(excluding surgical procedures), or
outcomes associated with these
conditions.
Endocrine measures. Endocrine
conditions most often result from the
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endocrine system producing either too
much or too little of a particular
hormone. In the United States, two of
the most common endocrine disorders
are diabetes and osteoporosis. Diabetes,
a group of diseases characterized by
high blood glucose levels, affects as
many as 25.8 million Americans and
ranks as the seventh leading cause of
death in the United States.
Osteoporosis, a bone disease
characterized by low bone mass and
density, affects an estimated 9 percent
of U.S. adults age 50 and over. Many of
the diabetes measures in the portfolio
are among NQF’s longest-standing
measures.
NQF selected the Endocrine measure
evaluation project to pilot test a process
improvement to allow frequent
submission and evaluation of measures
in order to help speed up the time from
measure development to use in the
field. This 22-month project will
include three full endorsement cycles,
allowing for the submission and review
of both new and previously-endorsed
measures every six months, instead of
every three years which had been the
norm. In addition, this project is one of
the first to transition to the use of
Standing Committees, meaning that the
measure endorsement committee is able
to review measures on a frequent basis
instead of once at the start of a project
as done previously.
In cycle 1, the Standing Committee
recommended 14 out of 15 measures
submitted for endorsement; the
measures were ratified by the Board in
2014. In cycle 2, all six measures (all
maintenance, no new measures were
submitted) were recommended for
endorsement. The measures were all
process measures and related to diabetes
and osteoporosis. All recommended
measures were ratified in December
2014. The submission deadline for cycle
3 closed in December 2014; one
composite measure and one outcome
measure related to diabetes were
submitted for maintenance review. The
measures will be reviewed by the
Committee in January 2015.
Care coordination measures. Care
coordination is increasingly recognized
as fundamental to the effectiveness of
healthcare systems in improving patient
outcomes. Poorly coordinated care
regularly leads to unnecessary suffering
for patients, as well as avoidable
readmissions and emergency
department visits, increased medical
errors, and higher costs.
People with chronic conditions and
multiple co-morbidities—and their
families and caregivers—often find it
difficult to navigate our already
complex healthcare system. As this
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ever-growing population transitions
from one care setting to another, they
are more likely to suffer the adverse
effects of poorly coordinated care.
Incomplete or inaccurate transfer of
information, poor communication, and a
lack of follow-up can lead to poor
outcomes, such as medication errors.
Effective communication within and
across the continuum of care will
improve both quality and affordability.
In the third phase of the Care
Coordination project, the Standing
Committee evaluated 1 new measure
and 11 measures undergoing
maintenance review. Eleven of the
measures were recommended for
endorsement by the Committee, and one
was not recommended. Following
review of the measures, the Committee
recommended that a suite of seven
measures regarding Emergency Transfer
Communication be combined into one
measure. The Board of Directors ratified
the recommendations of the Committee
in September 2014 and approved five
measures (two process measures and
three outcome measures) for
endorsement.
All-cause admissions and
readmissions measures. Unnecessary
admissions and avoidable readmissions
to acute care facilities are an important
focus for quality improvement by the
healthcare system. Previous studies
have shown that nearly 1 in 5 Medicare
patients is readmitted to the hospital
within 30 days of discharge, costing
upwards of $426 billion annually.
In 2014, the All-Cause Admissions
and Readmissions Standing Committee
evaluated 15 new measures and 3
measures undergoing maintenance
review against NQF’s standard
evaluation criteria. Fifteen of the 18
measures were recommended for
endorsement by the Committee.
Seventeen of the 18 measures were
recommended for endorsement and
approved by the CSAC. All 17 measures
were ratified for endorsement by the
NQF Board but only with the following
conditions: A one-year look-back
assessment of unintended consequences
and consideration for the SES trial
period.
Health and well-being measures.
Social, environmental, and behavioral
factors can have significant negative
impact on health outcomes and
economic stability; yet only 3 percent of
national health expenditures are spent
on prevention, while 97 percent is spent
on healthcare services. Population
health includes a focus on health and
well-being, along with disease and
illness prevention and health
promotion. Using the right measures can
determine how successful initiatives are
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in reducing mortality and excess
morbidity through prevention and
wellness and help focus future work to
improve population health in
appropriate areas.
In phase 1, the Health and Well-Being
Standing Committee evaluated seven
newly submitted measures and eight
measures undergoing endorsement
review. One measure was withdrawn
from consideration at the request of the
Committee and the developer and will
be evaluated in Health and Well-Being
phase 2. Most new measures were
related to dental care and a breast
cancer screening measure was updated
to reflect current guidelines. The
Standing Committee recommended 13
measures for endorsement while one
measure was not recommended. The 13
measures (7 process measures and 6
outcome measures) were ratified for
endorsement in October 2014 and the
final technical report was posted to the
NQF Health and Well-Being phase 1
project Web page and submitted to HHS
in December 2014.
Phase 2 of the Health and Well-Being
project launched in October 2014. The
call for measures is open until January
16, 2015. In this phase, seven measures
are undergoing maintenance review
against NQF’s measure evaluation
criteria.
Patient safety measures. NQF has a
10-year history of focusing on patient
safety. Through various projects, NQF
has previously endorsed over 100
consensus standards related to patient
safety. The Safe Practices, Serious
Reportable Events (SREs), and NQFendorsed patient safety measures are
important tools for tracking and
improving patient safety performance in
American healthcare. However, gaps
still remain in the measurement of
patient safety. There is also a recognized
need to expand available patient safety
measures beyond the hospital setting
and harmonize safety measures across
sites and settings of care. In order to
develop a more robust set of safety
measures, NQF will be soliciting patient
safety measures to address environmentspecific issues with the highest
potential leverage for improvement.
In phase 1, the Patient Safety
Standing Committee evaluated 4 new
measures and 12 measures undergoing
maintenance review. Eight of the
measures (five process measures and
three outcome measures) were
recommended for endorsement by the
Committee, and eight were not
recommended. In addition, the Patient
Safety Standing Committee conducted
an ad hoc review of measure 0500,
Severe Sepsis and Septic Shock:
Management Bundle, due to change in
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the underlying evidence per a
randomized control trial. The
Committee recommended continued
endorsement of this measure.
NQF opened the phase 2 call for
measures for Patient Safety measures in
2014. The Steering Committee’s
evaluation will take place in 2015.
Musculoskeletal measures. This
project focuses on both individual and
composite measures inclusive of all
aspects of musculoskeletal health for all
populations, with an emphasis on
disparate and vulnerable populations.
Improvement efforts for musculoskeletal
conditions include imaging for low back
pain; screening, assessment, and
therapies for rheumatoid arthritis;
assessment, monitoring, and therapies
in the treatment of gout; and timely pain
management for long bone fracture
which are consistent with the NQS
triple aim and align with several of the
NQS priorities. NQF selected the
Musculoskeletal project as the first to
pilot test the optional path of eMeasure
trial approval, which is intended for
eMeasures that are ready for
implementation but cannot yet be
adequately tested to meet NQF
endorsement criteria. These measures
are not recommended at this stage for
use in accountability applications such
as public reporting or payment, but they
have been judged to be ready for
implementation in real-world settings in
order to generate the data required to
assess reliability and validity. They may
be considered for endorsement after
sufficient data to assess reliability and
validity testing have been submitted to
NQF, within three years of trial
approval.
In 2014, the Musculoskeletal Standing
Committee evaluated eight new
measures and four measures undergoing
maintenance review. Three measures
were recommended for endorsement,
and four measures were recommended
for eMeasure trial approval. All
recommended measures were process
measures and related to gout and
rheumatoid arthritis.
Person- and family-centered care
measures. Ensuring person- and familycentered care is a core concept
embedded in the National Quality
Strategy priority of ensuring that each
person and family is engaged as partners
in their care. Person- and familycentered care encompasses the
outcomes of interest to patients
receiving healthcare services, including
health-related quality of life, functional
status, symptoms and symptom burden,
and experience with care as well as
patient and family engagement in care,
including shared decisionmaking and
preparation and activation for self-care
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management. This project is focusing on
patient-reported outcomes (PROs), but
also may include some clinicianassessed functional status measures.
NQF’s 2012 project on PROs 15 in
performance measurement provides a
basis for reviewing PRO-based
performance measures, referred to as
PRO–PMs.
NQF has identified 40 endorsed
measures that are due for endorsement
maintenance. Given the number and
complexity of endorsed measures to
review as well as an expectation of
additional new measure submissions,
NQF will undertake this project in two
phases. Phase 1 examined experience
with care measures, and phase 2 will
review measures of functional status
(clinician and patient-assessed).
In phase 1, the Standing Committee
evaluated one new measure and 11
measures undergoing maintenance
review. The Committee recommended
10 measures for endorsement; one
measure was not recommended and one
measure was withdrawn by the
developer. The 10 recommended
measures (all outcome measures) were
ratified for endorsement in December
2014.
The second phase began in September
2014, and a total of 28 measures (14 new
measures and 14 measures undergoing
maintenance review) will be reviewed
and evaluated. The majority of phase 2
measures are outcome measures with
the exception of four process measures.
Surgery measures. The rate of surgical
procedures is increasing annually. In
2010, 51.4 million inpatient surgeries
were performed in the United States;
53.3 million procedures were performed
in ambulatory surgery centers.
Ambulatory surgery centers have been
the fastest growing provider type
participating in Medicare. As part of
NQF’s ongoing work with performance
measurement for patients undergoing
surgery, this project seeks to identify
and endorse performance measures that
address a number of surgical areas,
including cardiac, thoracic, vascular,
orthopedic, neurosurgery, urologic, and
general surgery. This project will seek
new performance measures in addition
to conducting maintenance reviews of
surgical measures endorsed prior to
2012 using the most recent NQF
measure evaluation criteria.
In 2014, the Surgery Standing
Committee evaluated 9 new measures
and 20 measures undergoing
maintenance review in phase 1. Twentyone of these measures (10 outcome
measures, 6 outcome measures, 2
composite measures, and 3 structural
measures) were recommended (9
recommended for reserve status) for
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endorsement by the Committee, 7 were
not recommended, and 1 was
withdrawn by the developer.
Phase 2 of this project builds on the
work of the previous Surgery
Endorsement project, launched in 2013.
Phase 2 will seek to identify and
endorse new measures that can be used
to assess surgical conditions at any level
of analysis or setting of care, and review
endorsed measures scheduled for
maintenance. The call for measures
under phase 2 was initiated in 2014 and
closed on January 14, 2015. A total of
26 measures will undergo maintenance
review in this phase.
Eye care and ear, nose, and throat
conditions measures. This project seeks
to identify and endorse performance
measures for accountability that address
eye care and ear, nose, and throat
health. Nineteen measures will undergo
maintenance review using NQF’s
measure evaluation criteria in the areas
of glaucoma, macular degeneration,
hearing screening and evaluation, and
ear infections. NQF initiated the call for
measures in 2014.
Renal measures. Renal disease is a
leading cause of morbidity and
mortality in the United States. This
project will identify and endorse
performance measures for
accountability and quality improvement
for renal conditions. Specifically, the
work will examine measures that
address conditions, treatments,
interventions, or procedures relating to
end-stage renal disease (ESRD), chronic
kidney disease (CKD) and other renal
conditions. Measures that address
outcomes, treatments, diagnostic
studies, interventions, and procedures
associated with these conditions will be
considered. In addition, 21 measures
will undergo maintenance review using
NQF’s measure evaluation criteria. NQF
opened a call for measures in 2014; it
will remain open until February 27,
2015.
Advancing Measurement Science
In 2014, NQF was again asked to
provide guidance on emerging areas of
importance by bringing together experts
and diverse stakeholders to achieve
consensus on next steps in deciding
whether or not it is appropriate to risk
adjust measures for socioeconomic and
sociodemographic factors and how to
best define and construct episode
groupers. The reports—Risk Adjustment
for Socioeconomic Status or Other
Sociodemographic Factors 16 and
Evaluating Episode Groupers: A Report
from the National Quality Forum,17
were completed to help advance the
science of performance measurement.
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Risk Adjustment for Socioeconomic
Status or other Sociodemographic
Factors. With funding from HHS, NQF
convened an Expert Panel tasked with
considering whether to adjust
performance measures for
socioeconomic status (SES) and other
demographic factors, including income,
education, primary language, health
literacy, race, and other factors. The
Panel’s report, released in August, has
several major implications for NQF
policy and the field of measurement.
Whether to adjust measures for SES
and sociodemographic factors is of high
interest to stakeholders who have
passionate views and concerns on all
sides of the issue. As a testament to
these concerns, NQF received more
public comments on this topic than any
other project to date. All stakeholders
expressed a need for performance
measures to provide fair comparisons
across those being measured, and also
agreed that disparities in healthcare and
health faced by disadvantaged patients
should not be hidden. In addition there
are major challenges for the providers
and health plans that care for these
disadvantaged populations that should
not be ignored.
The Expert Panel recommended that
measures should be adjusted for
socioeconomic status if certain
conditions are met. The panel further
recommended that if a measure is
adjusted for SES factors, the
performance data must be stratified so
that any disparities are made visible.
The panel also made specific
recommendations for operationalizing
potential SES and sociodemographic
adjustment, including guidelines for
selecting risk factors and the kind of
information to submit for measure
review. Finally, the Panel recommended
that NQF appoint a standing Disparities
Committee which will ensure
consistency in applying standards for
SES adjusted measures and study
whether or not there were unintended
consequences when using such
measures in the field.
Moving forward, NQF has accepted
the recommendations of the Panel and
will begin a two-year trial period in
2015 during which the previous NQF
restriction against SES risk adjustment
will be lifted.
Committees evaluating measures will
be able to recommend that a measure be
risk adjusted for socioeconomic or
sociodemographic factors only if certain
conditions are met. After the trial period
concludes, NQF will determine if its
criteria should be permanently changed
to include SES adjustment under certain
circumstances. In addition, work has
begun to seat the new standing
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Disparities Committee. Additional
details describing the trial period will
be posted on the NQF Web site as they
become available.
Episode Grouper Criteria. Episodebased performance measurement is one
approach to better understanding the
utilization and costs associated with
certain conditions by grouping care into
condition-specific or procedure-specific
episodes. Episode grouper software
tools are an accepted method for
aggregating claims data into episodes to
assess condition-specific utilization and
costs. Using an episode grouper,
healthcare services provided over a
defined period of time can be analyzed
and grouped by specific clinical
conditions to generate an overall picture
of the services used to manage that
condition.
Section 3003 of the Patient Protection
and Affordable Care Act (Affordable
Care Act) Pub. L. 111–148, requires the
Secretary of HHS to develop an episode
grouper. With funding from HHS, NQF
convened an Expert Panel to define the
characteristics and challenges of
constructing episode groupers;
determine an initial set of criteria by
which episode groupers could be
evaluated; and identify implications and
considerations for NQF endorsement of
episode groupers. The panel did not
focus on a particular grouper or product,
but instead recommended criteria that
can be applied to any episode grouper
that may be submitted for evaluation.
The panel recommended the
following submission items for
evaluation: descriptive information on
the intent and planned use of the
grouper; the clinical logic and data
required for grouping claims; and
reliability and validity testing. In
particular, the panel emphasized the
importance of understanding the intent
and planned use for evaluating potential
threats to validity and possible
unintended consequences of using the
grouper.
Further input from NQF’s Consensus
Standards Approval Committee (CSAC)
confirmed the complexity of issues
regarding the evaluation of episode
groupers. CSAC suggested that
endorsement for episode groupers is
premature, however, and acknowledged
there is a need for: (1) A qualitative peer
review process to initially evaluate
episode groupers, and (2) a process to
facilitate transparency for stakeholders
about what is contained within episode
groups. The framework outlined in the
NQF report 18 addresses these needs and
moves the field forward to eventual
evaluation and endorsement of episode
groupers.
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The Panel also generally agreed that
evaluation of the CMS public episode
grouper would be a suitable starting
point to learn and understand the
feasibility of applying the approaches
and criteria outlined in this report. In
order to fully implement this process,
additional work would be needed to
refine the criteria and submission
elements and build out a process for
evaluation. Taking into account NQF’s
expertise, further efforts to explore
groupers should focus on how the
measures developed from an episode
grouper can be evaluated and endorsed.
New Work Ahead
Since September 2014, HHS has
awarded to NQF several additional
endorsement projects as well as new
conceptual work related to the use of
HIT to further performance
measurement, and work to develop
measurement frameworks for both rural
areas and home- and community-based
services. The new endorsement work
focuses on eye, ear, nose, and throat
conditions, and renal care. NQF has
begun these projects, as well as issuing
calls for measures to be reviewed by
expert panels and considered for
endorsement.
Work Related to Facilitating
eMeasurement
Implementation and adoption of
health information technology (HIT) is
widely viewed as essential to the
transformation of healthcare. While the
use of HIT presents many new
opportunities to improve patient care
and safety, it can also create new
hazards, and will fulfill its potential
only if the risks associated with its use
are identified and a coordinated effort is
developed to mitigate those risks.
An HIT-related safety event—
sometimes called ‘‘e-iatrogenesis’’—has
been defined as ‘‘patient harm caused at
least in part by the application of health
information technology.’’ 19 Detecting
and preventing HIT-related safety events
is challenging, because these are often
multifaceted events, involving not only
potentially unsafe technological features
of electronic health records, for
example, but also user behaviors,
organizational characteristics, and rules
and regulations that guide most
technology-focused activities.
This project will be guided by a
multistakeholder NQF Committee
which includes experts in health
information technology data systems
and electronic health records, providers
across different settings, front-line
clinicians, public and private payers,
and experts in patient safety issues
related to the use of HIT. The
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Committee will work to explore the
intersection of HIT and patient safety in
order to create a report that will provide
a comprehensive framework for
assessment of HIT safety measurement
efforts, a measure gap analysis and
recommendations for gap-filling, and
best practices and challenges in
measurement of HIT safety issues todate. In 2014, NQF released a call for
nominations and finalized the standing
committee for this project.
In addition, NQF was awarded a
project on value sets in late 2014 that
will begin in 2015.
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IV. Stakeholder Recommendations on
Quality and Efficiency Measures and
National Priorities
Measure Applications Partnership
Under section 1890A of the Act, HHS
is required to establish a pre-rulemaking
process under which a consensus-based
entity (currently NQF) would convene
multistakeholder groups to provide
input to the Secretary on the selection
of quality and efficiency measures for
use in certain federal programs. The list
of quality and efficiency measures HHS
is considering for selection is to be
publicly published no later than
December 1 of each year. No later than
February 1 of each year, the consensusbased entity is to report the input of the
multistakeholder groups, which will be
considered by HHS in the selection of
quality and efficiency measures.
The Measure Applications
Partnership (MAP) is a public-private
partnership convened by NQF, as
mandated by the ACA (Pub. L. 111–148,
section 3014). MAP was created to
provide input to HHS on the selection
of performance measures for more than
20 federal public reporting and
performance-based payment programs.
Launched in the spring of 2011, MAP is
composed of representatives from more
than 90 major private-sector stakeholder
organizations, 7 federal agencies, and
approximately 150 individual technical
experts. For detailed information
regarding the MAP representatives,
criteria for selection to MAP and length
of service, please see Appendix D.
MAP provides a forum to get the
private and public sectors on the same
page with respect to use of measures to
enhance healthcare value. In addition,
MAP serves as an interactive and
inclusive vehicle by which the federal
government can solicit critical feedback
from stakeholders regarding measures
used in federal public reporting and
payment programs. This approach
augments CMS’ traditional rulemaking,
allowing the opportunity for substantive
input to HHS in advance of rules being
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issued. Additionally, MAP provides a
unique opportunity for public- and
private-sector leaders to develop and
then broadly review and comment on a
future-focused performance
measurement strategy, as well as
provide shorter-term recommendations
for that strategy on an annual basis.
MAP strives to offer recommendations
that apply to and are coordinated across
settings of care; federal, state, and
private programs; levels of attribution
and measurement analysis; payer type;
and points in time.
In 2014, the MAP took on several
diverse tasks focused on recommending
measures for federal public reporting
and payment programs; developing
‘‘families of measures’’ (groups of
measures selected to work together
across settings of care in pursuit of
specific healthcare improvement goals);
and providing input on measures for
vulnerable populations, including
Medicare-Medicaid enrollees and adults
and children enrolled in Medicaid.
2014 Pre-Rulemaking Input
On December 1, 2013, MAP received
and began reviewing a list of 234
measures under consideration by HHS
for use in more than 20 Medicare
programs covering clinician, hospital,
and post-acute care/long-term care
settings. The MAP Pre-Rulemaking
Report: 2014 Recommendations on
Measures Under Consideration by
HHS 20 represents the MAP’s third
annual round of input regarding
performance measures under
consideration for use in federal
programs.
In this pre-rulemaking report issued
in 2014, MAP recommended that HHS
include 216 measures in different
Medicare programs. As MAP supported
some measures for use in multiple
programs, this equaled 115 unique
measures. Further, MAP recommended
that HHS remove 48 measures from the
programs. To sharpen its feedback, MAP
provided new descriptions for its
recommendations. Starting this year, it
initiated the term ‘‘conditional support’’
in order to define explicit conditions
that must be resolved before a measure
receives MAP’s full support for
implementation. This designation,
which replaces the previous option of
‘‘supporting the direction’’ of a measure,
provides a clearer pathway for getting
the measure into use.
MAP enhanced its 2014 prerulemaking process by utilizing the
following approach (also contained in
Appendix C of the pre-rulemaking
report):
• MAP’s deliberations were informed
by its prior work, including its 2012 and
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2013 pre-rulemaking reports, families of
measures, and measure gaps previously
identified across all MAP reports.
• MAP used its Measure Selection
Criteria to evaluate existing measures in
use by programs before receiving the
new measures under consideration to
help make meetings more efficient.
• Building upon its program measure
set evaluations, MAP determined
whether the measures on HHS’ list of
measures under consideration would
enhance the program measure sets and
provided rationales for its
recommendations.
• Finally, after reviewing the
measures under consideration, MAP
reassessed the program measure sets for
remaining high-priority gaps.
In its 2014 pre-rulemaking report,
MAP noted some progress towards both
measurement alignment—uniform use
of measures across federal programs—
and filling of measure gaps. In terms of
measure alignment, MAP found that a
majority of measures are being used in
more than one HHS program. While this
is promising, MAP noted the need to
make further progress in using similar
measures across a variety of public- and
private-sector initiatives. In terms of
measure gaps, MAP found similarly
mixed results. Although there are now
measures deployed to address areas in
which there had previously been no
meaningful way to measure
performance, multiple gaps remain.
These gaps include critical hospital
safety measure gaps in the Inpatient
Hospital Quality Reporting, Hospital
Value-Based Purchasing, and Hospital
Acquired Conditions Reduction
Programs and clinician outcome
measures for the Value-Based Payment
Modifier and Physician Compare. MAP
members have noted that they would
like to see a more systematic assessment
of ongoing progress towards gap-filling
going forward.
2015 Pre-Rulemaking Input
In 2014, the MAP also began work on
the 2015 Pre-Rulemaking Report. The
four MAP workgroups—Clinician, Dual
Eligible Beneficiaries, Hospital, and
Post-Acute Care/Long-Term Care—met
individually in December to review and
provide input to the MAP Coordinating
Committee on measure sets for use in
federal programs addressing their
respective populations. A report
detailing recommended measures will
be released on February 1, 2015. In
addition, two topical pre-rulemaking
reports will be issued in 2015, one on
hospital and PAC/LTC programs
(February 15, 2015) and another on
clinician programs and cross-cutting
measures (March 15, 2015).
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Families of Measures: Affordability,
Person- and Family-Centered Care, and
Population Health
In 2014, HHS again tasked the MAP
to identify new families of measures—
groups of measures selected to work
together across settings of care in
pursuit of specific healthcare
improvement goals—in three highpriority areas that relate to NQS
priorities: Affordability, person- and
family-centered care, and population
health. In July 2014, the MAP Task
Forces for the Affordability, Person- and
Family-Centered Care, and Population
Health topics released a final report,
Finding Common Ground for Healthcare
Priorities: Families of Measures for
Assessing Affordability, Population
Health, and Person-and FamilyCentered Care.21
There were several cross-cutting
issues that emerged across these three
families of measures. First, measures
need to be aligned with important
concept areas, such as the aims of the
NQS. Second, families of measures
provide a tool that stakeholders can use
to identify the most relevant available
measures for particular measurement
needs, promoting alignment by
highlighting important measurement
categories that can be applied to other
measurement initiatives. And finally,
while families include important
current measures, there are not
sufficient measures for assessing several
priority areas within each family. This
finding highlights the need for further
development of measures in
affordability, population health, and
person- and family-centered care.
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Affordability Family of Measures
Measurement plays a critical role in
improving affordability. Rising
healthcare costs are affecting all
stakeholders, and all stakeholders have
a shared responsibility for making care
affordable. In order to help address this
issue, MAP and NQF staff went through
a multistage process to identify the most
promising affordability measures to
constitute a family of related measures.
These measures were identified and
selected based on evidence of impact,
such as the leading causes of
preventable death or the conditions
associated with highest healthcare
spending. Measures were then separated
into two overarching categories,
measures of current spending, and
measures of cost drivers. A chart
detailing the framework and measures
identified for the Affordability Family
are included in Appendix C of the
report,22 Finding Common Ground for
Healthcare Priorities: Families of
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Measures for Assessing Affordability,
Population Health, and Person- and
Family-Centered Care.
On a broader level, MAP pointed out
that the current United States health
system is opaque in terms of price and
cost. This lack of transparency is a
challenge for patients who cannot find
out in advance what any given
healthcare service will cost. In addition,
to fully understand efficiency and value,
cost measures must be considered in
conjunction with measures of quality.
This would allow consumers to
understand trade-offs between cost and
quality and would allow the user to
identify when cost can be reduced while
maintaining or improving quality.
MAP also noted that current measures
are limited in their ability to describe
the full cost picture. In addition, MAP
highlighted that there are direct and
indirect costs from disease and
treatment, and that current measures
focus on direct costs while excluding
indirect costs that may be significant for
patients and families, e.g.,
transportation to providers, lost income
from missing work. An additional
challenge is the limited number of
composite measures that provide highlevel information to consumers, payers,
and purchasers and give them a big
picture idea of affordability. Further
work is needed to produce measures
that comprehensively capture cost at
multiple levels.
Population Health Family of Measures
Measuring the upstream determinants
of health, both in healthcare and
community settings, is critical for
improving population health. Although
it is important to focus on the health of
the entire population, attention should
also be given to health disparities and
the unique needs of subpopulations.
Focusing on interventions that both
improve the health of people in
geographic or geopolitical areas as well
as population-based outcomes will help
achieve the goals of the NQS. For the
Population Health Family of Measures,
MAP selected measures of clinical
preventive services, such as screenings
and immunizations, as well as a number
of measures that address topics outside
of the traditional healthcare system. In
addition, MAP considered how
measures could be used in applications
such as a community health needs
assessment and public health activities.
This approach coincides with efforts to
redirect focus from individual sick care
to the health and well-being of
populations.
MAP selected a family of population
health measures based on an
overarching framework and broad
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measurement domains which included
consideration for measures of total
population health, determinants of
health, and health improvement
activities. MAP refined this conceptual
framework to identify topic areas that
address key aspects of population
health, with the final groupings largely
aligning with the Healthy People 2020
Leading Health Indicator topic areas. A
chart detailing the framework and
measures identified for the Affordability
Family are included in Appendix D of
the report,23 Finding Common Ground
for Healthcare Priorities: Assessing
Affordability, Population Health, and
Person- and Family-Centered Care.
Person- and Family-Centered Care
Family of Measures
Collaborative partnerships between
persons, families, and their care
providers are critical to enabling personand family-centered care across the
healthcare continuum. Family
involvement has been correlated with
improved patient and family outcomes
and decreased healthcare costs. Given
the positive impact that person- and
family-centered care can have,
measurement should strive to not only
capture patients’ experience of care but
also include patient-reported measures
that evaluate meaningful outcomes for
those receiving care.
Working with a set of guiding
principles for person- and familycentered care, MAP focused on creating
a family of measures that covered five
high priority topic areas: interpersonal
relationships, patient and family
engagement, care planning and delivery,
access to support, and quality of life. A
chart detailing the high-priority topic
areas and measures identified for the
Person- and Family-Centered Care
Family of measures is included in
Appendix E of the report,24 Finding
Common Ground for Healthcare
Priorities: Assessing Affordability,
Population Health, and Person- and
Family-Centered Care. Also included
under Appendix E is a crosswalk of all
the pertinent CAHPS survey tools at the
measure level to the topic areas within
the family of measures.
2014 Input on Quality Measures for
Dual Eligible Beneficiaries
In support of the NQS aims to provide
better, more patient-centered care as
well as improve the health of the U.S.
population through behavioral and
social interventions, HHS asked NQF to
again convene a multistakeholder group
via MAP to address measurement issues
related to people enrolled in both the
Medicare and Medicaid programs—a
population often referred to as the ‘‘dual
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eligibles’’ or Medicare-Medicaid
enrollees. In August 2014, MAP released
its fifth report focused on this
population: 2014 Input on Quality
Measures for Dual Eligible
Beneficiaries.25
In this report, MAP provided its latest
guidance to HHS on the use of
performance measures to evaluate and
improve care provided to MedicareMedicaid enrollees. Building on prior
work in this area, MAP:
• Updated the Family of Measures for
Dual Eligible Beneficiaries and
described persistent gaps in measures;
• Explored strategies to improve
health-related quality of life by fostering
shared accountability across providers
on a given team; and
• Described an approach to gathering
feedback from stakeholders across the
field using measures focused on
Medicare-Medicaid enrollees to inform
MAP’s future decisionmaking.
The Family of Measures for Dual
Eligible Beneficiaries is a group of 59
total measures determined to be the best
available to address the needs of this
unique population. It was updated in
2014 with the removal of two measures
and the addition of one measure. The
measures MAP removed related to eprescribing and HIV screening, and
were no longer NQF-endorsed or being
maintained by their measure stewards.
Three newly endorsed measures were
considered for inclusion into the Family
and one measure (NQF #2158 PaymentStandardized Medicare Spending Per
Beneficiary) was added to address the
important topic of cost. The Family still
lacks an equivalent measure of costs
incurred by Medicaid in caring for
Medicare-Medicaid enrollees.
MAP also continued to monitor the
pipeline of measures in development
that are relevant to Medicare-Medicaid
enrollees, including six measures NCQA
is designing for use in managed longterm services and supports programs.
Critical measure gap areas remain,
including shared decisionmaking and
psychosocial needs.
Since the start of MAP’s work, quality
of life has been identified as a highleverage opportunity for improvement
through measurement. MAP discussed
methods for measuring and improving
quality of life outcomes tied to longlasting health conditions. Specifically,
MAP’s report describes how the medical
model needs to be coupled with a social
orientation to providing care and
supports. Four tactics are explored:
person- and family-centered care, teambased approaches to care, shared
accountability, and shared
decisionmaking. MAP looked to current
examples of how quality of life has been
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quantified, including indicators and
surveys such as the CMS CARE Tool
that measures functional status, and the
National Core Indicators survey that
evaluates quality of life aspects as
reported by consumers with
developmental disabilities.
2014 Report on the Core Set of Health
Care Quality Measures for Adults
Enrolled in Medicaid
MAP reviewed the Core Set of Health
Care Quality Measures for Adults
Enrolled in Medicaid (Medicaid Adult
Core Set) to carefully evaluate and
identify opportunities to improve the
measures in use. In doing so, MAP
considered states’ feedback from the
first year of implementation and applied
its standard Measure Selection Criteria.
MAP supported the continued use of
most measures in the Core Set to
maintain stability for participating
states. The committee recommended the
removal of one measure (NQF #0063
Comprehensive Diabetes Care: LDL–C
Screening) because clinical guidelines
underpinning it are in flux.
Additionally, MAP requested the
phased addition of up to three measures
to the Core Set, addressing the topics of
diabetes care, medication management
for asthma, and care transitions.
MAP recommended that HHS
continue to support states’ efforts to
gather, report, and analyze data that
inform quality improvement activities.
The Medicaid core set program is still
new, and uses of quality data are
expected to gradually mature from an
internal focus on accuracy and yearover-year improvement to a more
sophisticated approach involving
benchmarking and public reporting. At
the same time, HHS and MAP remain
conscious that states are voluntarily
participating in submitting data on the
Medicaid Adult Core Set and need to be
mindful of that reality. The program
measure set will continue to evolve in
response to changing federal, state, and
stakeholder needs and its maintenance
should be considered a long-term
strategic goal.
Strengthening the Core Set of Health
Care Quality Measures for Children
Enrolled in Medicaid and CHIP, 2014
HHS awarded NQF additional work in
2014 to assess and strengthen the Core
Set of Health Care Quality Measures for
Children Enrolled in Medicaid and
CHIP (Child Core Set). Using a similar
approach to its review of the Adult Core
Set, MAP performed an expedited
review over a period of ten weeks to
provide input to HHS within the 2014
federal fiscal year. MAP considered
states’ feedback from their ongoing
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participation in the voluntary reporting
program and applied its standard
measure selection criteria to identify
opportunities to improve the Child Core
Set.
MAP supported the continued use of
all but one measure in the Child Core
Set—Percentage of Eligibles That
Received Dental Treatment Services—
because it is not actionable for quality
improvement purposes. Additionally,
MAP requested the phased addition of
up to six measures to the Child Core Set,
two of which are oral health measures
that would serve as appropriate
replacements for the measure suggested
for removal. Other measures MAP
recommended for addition address
family experience of hospital care,
suicide risk assessment for children and
adolescents with major depression, and
birth outcomes.
MAP members discussed numerous
cross-cutting and strategic issues related
to this reporting program, including
limitations in the data infrastructure to
support measurement, feasibility
concerns for measures not specified for
state-level analysis, and increasing
alignment of Child Core Set measures
with the Medicaid Adult Core Set and
other quality reporting programs. A
major strategic consideration for the
future direction of the Child Core Set is
the large volume of pediatric measures
in development under the auspices of
the AHRQ–CMS Pediatric Quality
Measures Program (PQMP); these
measures will become available for
MAP’s consideration over the course of
the next year.
V. Gaps in Endorsed Quality and
Efficiency Measures and Evidence and
Targeted Research Needs
Under section 1890(b)(5)(iv) of the
Act, the entity is required to describe
gaps in endorsed quality and efficiency
measures, including measures within
priority areas identified by HHS under
the agency’s National Quality Strategy,
and where quality and efficiency
measures are unavailable or inadequate
to identify or address such gaps. Under
section 1890(b)(5)(v) of the Act, the
entity is also required to describe areas
in which evidence is insufficient to
support endorsement of quality and
efficiency measures in priority areas
identified by the Secretary under the
National Quality Strategy and where
targeted research may address such
gaps.
MAP Pre-Rulemaking Input Related to
Gap Filling
NQF continued in 2014 to address the
need to fill measurement gaps to build
on and supplement the analytic work
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that has informed previous Measure Gap
Analysis Reports as well as other MAP
reports. However, much work remains
to be done by measure developers, NQF,
and many other entities to accelerate the
closing of gaps.
With each MAP pre-rulemaking cycle,
MAP examines progress on both
alignment and measure gap-filling, and
assesses how best to achieve these
objectives. MAP’s 2014 pre-rulemaking
review of proposed measures submitted
by HHS yielded a list of topic areas that
needed measures that was largely the
same as the one developed the previous
year. Public commenters generally
agreed with the gap areas identified on
the NQF list, which include gaps in:
• Safety: Healthcare-associated
infections, medication and infusion
safety, perioperative/procedural safety,
pain management, venous
thromboembolism, falls and mobility,
and obstetric adverse events;
• Patient and family engagement:
Person-centered communication, shared
decisionmaking and care planning,
advanced illness care, and patientreported measures;
• Healthy living: Well-being, healthy
lifestyle behaviors, social and
environmental determinants of health,
social connectedness for people with
long-term services and supports needs,
sense of control/autonomy/selfdetermination, and safety risk
assessment;
• Care coordination: Communication,
care transitions, system and
infrastructure support, and avoidable
admissions and readmissions;
• Affordability: Ability to obtain
follow-up care, total cost of care,
consideration of patient out of pocket
cost, and use of radiographic imaging in
the pediatric population;
• Prevention and treatment of leading
causes of mortality: Primary and
secondary prevention, cancer,
cardiovascular conditions, depression,
diabetes, and musculoskeletal
conditions.
MAP has observed mixed results in
filling measure gaps. An example of a
success story is the CAHPS In-Center
Hemodialysis Survey measure (NQF
#0258) for the ESRD Quality Incentive
Program that MAP supported in its 2014
review because it fills a previously
identified measure gap in consumers’
experience of care. HHS now plans to
implement this measure.
NQF is working with measure
developers and other stakeholders to
more rapidly expand the pipeline of
new measures that may ultimately
become endorsed. Such efforts include
more frequent measure submission and
endorsement review opportunities,
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consideration of new approaches to
endorsement dependent on application,
implementation of trial use
endorsement designation for emeasures, and exploring the
development of a measure incubator.
In the meantime, the drive to
expeditiously fill measure gaps played a
role in MAP’s decision to support a
limited number of measures—less than
20—that are currently not NQFendorsed with expectations that they
would be later reviewed for
endorsement by NQF. MAP also noted
critical measure gap areas during the
creation of measure families. If
maintained and applied broadly,
measure families can help achieve
increased alignment and keep attention
focused on high-priority measure gaps.
Public commenters expressed strong
support for the use and continued
development of MAP measure families.
Priority Setting for Health Care
Performance Measurement: Addressing
Performance Gaps in Priority Areas
In an effort to get more specific and
detailed guidance to developers with
respect to key measurement gap areas,
HHS requested in 2013 that NQF
recommend priorities for performance
measurement development across five
topics areas specified by HHS,
including:
• Adult immunization—identifying
critical areas for performance
measurement to optimize vaccination
rates and outcomes across adult
populations;
• Alzheimer’s disease and related
dementias—targeting a high-impact
condition with complex medical and
social implications that impact patients,
their families, and their caregivers;
• Care coordination—focusing on
team-based care and coordination
between providers of primary care and
community-based services in the
context of the ‘‘health neighborhood’’;
• Health workforce—emphasizing the
role of the workforce in prevention and
care coordination, linkages between
healthcare and community-based
services, and workforce deployment;
and
• Person-centered care and
outcomes—considering measures that
are most important to patients—
particularly patient-reported
outcomes—and how to advance them
through health information technology.
In 2014, NQF has completed these
analyses through the use of topicspecific committees that were tasked
with reviewing the evidence base and
existing measures to identify
opportunities for using performance
measurement to improve health and
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healthcare, as well as to reduce
disparities, costs, and measurement
burden. After these environmental
scans, the committees then developed
measurement frameworks for each topic
which helped identify measure gap
areas. In 2014, NQF submitted five final
reports to HHS (Adult Immunization,
Care Coordination, Health Workforce,
Person-Centered Care and Outcomes,
and Alzheimer’s Disease and Related
Dementias). These five reports are
described in more detail below.
Adult Immunization
The Adult Immunization
Committee—with the help of an
advisory group—submitted a report
titled, Priority Setting for Healthcare
Performance Measurement: Addressing
Performance Measure Gaps for Adult
Immunizations,26 in August 2014 that
builds on concepts identified by the
Quality and Performance Measures
Workgroup of the HHS Interagency
Adult Immunization Task Force, and
seeks to illustrate measure gaps in
specific age bands and special
populations including young adults,
pregnant women, the elderly, and adults
overall.
A total of 225 unique measures or
concepts were identified as relevant to
adult immunization. An analysis of the
identified measures showed that there is
a plethora of measures that address
influenza immunization (79 measures,
35 percent of identified measures) and
pneumococcal immunization (60
measures, 27 percent of identified
measures). The majority of measures
identified in the environmental scan are
process measures (69 percent) and only
4 of the 46 outcome measures are at the
provider level; the majority are
population and surveillance measures.
The Committee then developed and
used a conceptual measurement
framework to prioritize measurement
needs and identify more than 30
potential measure gaps. The gaps were
grouped into several measure categories
requested by HHS: Adult vaccines for
which there are no NQF-endorsed
measures; vaccines for specific age
groups consistent with the adult
immunization schedule issued by
Advisory Committee on Immunization
Practices of the Centers for Disease
Control and Prevention (ACIP/CDC);
vaccines for specific populations such
as persons with diabetes or other
chronic conditions; vaccines for
healthcare personnel; composite
measures including both immunizations
alone and composite measures that
include other clinical preventive
services; outcome measures; and
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measures for Immunization Information
Systems.
The Committee then discussed the
results at an in-person meeting and
agreed upon the 10 measure gap
priorities listed below.
Age-Specific Priorities
• HPV vaccination catch-up for females
ages 19–26 years and for males-ages
19–21 years
• Tdap/pertussis-containing vaccine for
ages 19+ years
• Zoster vaccination for ages 60–64
years
• Zoster vaccination for ages 65+ years
(with caveats)
Composite Measure Priorities
• Composite including immunization
with other preventative care services
as recommended by age and gender
• Composite of Tdap and influenza
vaccination for all pregnant women
(including adolescents)
• Composite including influenza,
pneumococcal, and hepatitis B
vaccination measures with diabetes
care processes or outcomes for
individuals with diabetes
• Composite including influenza,
pneumococcal, and hepatitis B
vaccinations measures with renal care
measures for individuals with kidney
failure/end-stage renal disease (ESRD)
• Composite including Hepatitis A and
B vaccinations for individuals with
chronic liver disease
• Composite of all ACIP/CDC
recommended vaccinations for
healthcare personnel
To provide further guidance, the
Committee also identified two shortterm and long-term priorities from the
list of 10 measure gap priorities above:
Short-Term Priorities:
• HPV vaccination catch-up for females
ages 19–26 years and for males ages
19–21 years
• Composite of Tdap and influenza
vaccination for all pregnant women
(including adolescents)
Long-Term Priorities:
• Composite measures that include
immunization with other preventive
care services
• Composite measures for healthcare
personnel of all ACIP/CDC
recommended vaccines
Alzheimer’s Disease and Related
Dementias
The Alzheimer’s Disease and Related
Dementias Committee was charged with
developing a conceptual measurement
framework and recommending priorities
for future performance measurement
development in this area. NQF
submitted a draft conceptual framework
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and environmental scan in February
2014 which was used by the committee
to create their final report, Priority
Setting for Healthcare Performance
Measurement: Alzheimer’s.27
The project’s environmental scan
yielded 125 dementia-specific
performance measures. To identify
measure gaps, NQF staff mapped these
measures to the National Quality
Strategy priority areas. This analysis
showed that there is a need for
performance measures focused on the
well-being of caregivers, person- and
family-centered measures, and outcome
measures focused on quality of life and
experience of care, and measures of
affordability.
Using the information from the
environmental scan, the Committee
developed a conceptual measure
framework and recommended priorities
for future performance measurement
development. Five measurement themes
emerged as the committee deliberated:
Importance of connection to
community-based services, need for
accountability at the community level, a
focus on person- and family-centered
approaches, diagnostic accuracy, and
safety. The committee also
recommended the following three areas
as the highest priority for measure
development: Composite measure of
comprehensive diagnostic evaluation
and needs assessment, composite
measure of caregiver support, and
measures to reflect a dementia-capable
healthcare and community care system.
Finally, the Committee identified
broad recommendations for
performance measurement related to
dementia as well as overarching policy
recommendations. These
recommendations included stratifying
existing performance measures to assess
quality of care for those with dementia,
modifying the CAHPS surveys to allow
proxy response for those with dementia
so that their experience of care can be
recorded, and using existing data
sources to aid research that could
identify those who should be assessed
for cognitive impairment.
Care Coordination
The multistakeholder Expert
Committee guiding this work focused on
examining opportunities to measure
care coordination, particularly between
providers of primary care and healthrelated services provided in the
community. The conceptual framework
adopted by the Committee describes a
three-way set of relationships between
care recipients, clinics/clinicians, and
community resources. The framework
notes that the most powerful measures
that could be developed would capture
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the interaction of all three elements. The
Committee also provided additional
recommendations to enhance the
practice of care coordination itself.
The Care Coordination Committee
framework builds on work from the
Agency for Healthcare Research and
Quality’s Care Coordination Measures
Atlas and their Clinical-Community
Relationship Measurement concept. The
project’s environmental scan identified
a total of 363 measures related to care
coordination, most of which were
general, and uncovered very few
measures related to ongoing interactions
between primary care and communitybased service providers to support
improved health and quality of life. In
general, currently available measures
are either too narrowly or too broadly
designed to be actionable by providers
of primary care. Further, no available
measures directly apply to providers of
community services.
The Committee recommended quick
and deliberate action in their report,
Priority Setting for Healthcare
Performance Measurement: Addressing
Performance Measure Gaps in Care
Coordination,28 particularly in filling
performance measure gaps in four highimpact areas:
1. Linkages and synchronization of
care and services to promote the
purposeful collaboration of all members
of a care team, achieved through
continuous monitoring of individuals’
care plans, multidirectional
communication, and problem-solving.
2. Individuals’ progression toward
goals for their health and quality of life,
with measurement centered on whether
care recipients have a person-centered
care plan and the support required to
make reasonable progress toward their
goals.
3. A comprehensive assessment
process that incorporates the
perspective of a care recipient and
anyone who plays a role in addressing
that person’s needs; both medical and
psychosocial risk factors should inform
the determination of how to coordinate
delivery of care and supports.
4. Shared accountability within a care
team that hinges upon all team members
understanding their responsibilities for
contributing to progress toward the care
recipient’s goals.
Successful care coordination relies
upon the execution of a care plan that
includes a structured arrangement of
standardized data elements. However,
such standardization is not yet
widespread and this has been a barrier
to systematic measurement of care
coordination activities.
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Health Workforce
Achieving the National Quality
Strategy’s aims of better care, affordable
care, and healthy people/healthy
communities requires an adequate
supply and distribution of a welltrained workforce. Therefore, in
consultation with HHS and with input
from advisory members, NQF developed
a draft conceptual framework for
measurement that captures elements
necessary for successful and
measureable workforce deployment.
This framework provided the basis for
the report, Priority Setting for
Healthcare Performance Measurement:
Addressing Performance Measure Gaps
for the Health Workforce.29
A total of 252 measures were
identified in the environmental scan as
potential health workforce measures.
Large sets of measures were found
related to training and development,
mostly related to professional
educational programs and the number of
graduates in specific health professions.
Although many measures of patient and
family experience of care related to
workforce performance were identified,
few measures capturing workforce
experience were found. Workforce
capacity and productivity measures
proved to have a substantial presence,
especially those related to geographical
distribution and skill mix.
Eight domains within the framework
were identified as key areas for
measurement:
1. Training, retraining, and development
2. Infrastructure to support the health
workforce and to improve access
3. Retention and recruitment
4. Assessment of community and
volunteer workforce
5. Experience (health workforce and
person and family experience)
6. Clinical, community, and cross
disciplinary relationships
7. Workforce capacity and productivity
8. Workforce diversity
Within the eight domains above, the
Committee identified the five highest
priority domains for measurement in the
near term, and recommended concepts
for measurement.
Public comments echoed the
Committee’s acknowledgement of new
and future initiatives in this area, which
will impact and improve workforce
measurement, particularly those that
capture person- and family-centered
perspectives, and address vulnerable
populations and under-resourced
geographic areas. Future measure
development could focus on measures
of health workforce deployment and use
resulting in the greatest impact on
health outcomes.
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Person-Centered Care and Outcomes
HHS charged NQF with convening a
multistakeholder committee to prioritize
the person- and family-centered care
performance measurement gaps that
need to be addressed. The Committee
provided its recommendations in the
report, Priority Setting for Healthcare
Performance Measurement: Addressing
Performance Measure Gaps in PersonCentered Care and Outcomes.30
The Committee highlighted three key
principles that should inform the
identification of measure concepts for
person- and family-centered care. The
concepts are:
• Selected and/or developed in
partnership with individuals to ensure
measures are meaningful to those
receiving care;
• focused on the person’s entire care
experience, rather than a single setting,
program, or point in time; and
• measured from the person’s
perspective and experience.
The Committee identified specific
measure concepts for potential measure
development, and recommended
priorities for measuring performance on
person- and family-centered care.
Overarching recommendations included
integrating individual and family input
into performance measure development
decisions, focusing measurement on
person-reported experiences, going
beyond silos of accountability and
measurement by challenging the norms
of the current healthcare environment,
and considering how those being
measured would act on the information.
In the short term, the Committee had
several recommendations that could be
implemented almost immediately by
providers and healthcare systems when
caring for patients. These
recommendations include focusing on
patients with higher levels of need such
as those with comorbidities, advanced
dementia and other serious illnesses;
considering the use of Consumer
Assessment of Healthcare Providers and
Systems (CAHPS) performance
measures; and convening CAHPS and
Patient Reported Outcomes
Measurement Information System
(PROMIs) experts for mutual learning in
applying new methods of measurement.
Identifying Other Measure Gaps
NQF identified additional highpriority measure gaps as a natural
byproduct of NQF’s endorsement and
maintenance work. Those gaps are listed
by topic area in Appendix E of this
report.
In addition to identifying gaps
through measure endorsement work and
through the topical gaps reports, the
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Dual Eligible Beneficiaries Workgroup
identified the following gaps in their
report, 2014 Input on Quality Measures
for Dual Eligible Beneficiaries:31
• Goal-directed, person-centered care
planning and implementation
• Shared decisionmaking
• Systems to coordinate healthcare with
nonmedical community resources and
service providers
• Beneficiary sense of control/
autonomy/self-determination
• Psychosocial needs assessment and
care planning
• Community integration/inclusion and
participation
• Optimal functioning (e.g., improving
when possible, maintaining,
managing decline)
Importantly, this list reflects the
MAP’s vision specifically for highquality care for Medicare-Medicaid
enrollees but also applies more broadly
to the general population as MAP has
articulated in previous reports.
Identification of these gaps supports a
philosophy about health that broadly
accounts for individuals’ health
outcomes, personal wellness, social
determinants (e.g., housing,
transportation, access to community
resources), and desire for a more
cohesive system of care delivery. Many
gaps are long-standing, which
underscores both the importance of
nonmedical supports and services in
contributing to improved healthcare
quality and the difficulty of quantifying
and measuring these factors as
indicators of performance.
Specifically, MAP recommends for
future measure development continuing
a focus on topics that address the social
issues that affect health outcomes in
vulnerable populations, including
individuals with a history of
incarceration and veterans of military
service. MAP will continue to
communicate with measure developers
and other stakeholders positioned to
help fill measurement gaps.
Although MAP’s work to-date on
measure gaps—including the prerulemaking efforts and input from
specific workgroups—is starting to bear
fruit, persistent gaps across sectors, such
as care coordination and patient
experience of care, continue to frustrate
measurement efforts. Current measures
fail to capture the complex and dynamic
array of conditions that are at play in an
acutely or chronically ill person’s life
over time. Resources outside of MAP’s
control need to be allocated to research
that can explore new methodologies for
measurement of complex topics such as
nonclinical processes and personcentered outcomes. However, MAP, in
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coordination with NQF’s larger
initiatives, will continue to try to
influence ongoing progress in filling
measure gaps through its specific
recommendations and by enhanced
collaboration with other stakeholders.
VI. Conclusion and Looking Ahead
NQF has evolved in the 15 years it has
been in existence and since it endorsed
its first performance measures more
than a decade ago. While its focus on
improving quality, enhancing safety,
and reducing costs by endorsing
performance measures has remained a
constant, its role has expanded through
both public and private support,
including from foundations and member
dues.
More specifically, NQF has convened
multiple private sector stakeholders to
help inform the development and
implementation of the first-ever
National Quality Strategy and to advise
CMS on selection of measures for 20
plus federal programs. Other examples
of recent work beyond endorsement
include an NQF-funded Kaizen, or lean,
process improvement undertaken to
streamline MAP and performance
measurement processes in conjunction
with CMS and ONC. In 2014, NQF also
worked with CMS and America’s Health
Insurance Plans (AHIP) to identify a
common, discrete set of aligned
measures that both the public and
private payers agree to request from
physicians and other providers.
With respect to NQF’s recent work
through MAP to identify measure gaps
in order to catalyze the field to fill them,
several important conclusions have
been drawn. MAP reported in its 2014
pre-rulemaking review of proposed
measures that the topic areas that need
measures were largely the same as from
the previous year. Those gaps are in
safety, patient and family engagement,
healthy living, care coordination,
affordability, and prevention and
treatment of leading causes of mortality.
Measure development in these areas
should be a priority. NQF’s initial
efforts to define in detail measures
needed in these and other high-priority
Description
areas may help fill these gaps. NQF is
also exploring efforts to partner with
other organizations to address persistent
measure gaps, including potential
development of a measure incubator.
In 2015, with funding from HHS, NQF
is tackling several critical issues
affecting healthcare quality and safety
that will help advance the aims and
priorities of the National Quality
Strategy, as well as building on
landmark work done in 2014 such as
readmissions and issues regarding risk
adjustment for socioeconomic and
sociodemographic factors. The work in
the year ahead will include NQF
simultaneously culling and building out
a measurement portfolio that drives the
healthcare system to delivering higher
value healthcare at lower cost. NQF will
also serve as a forum for all stakeholders
across the public and private sectors to
contribute to furthering the future of
measurement and quality improvement
for the nation.
Appendix A: 2014 Activities Performed
Under Contract With HHS
Status
(as of 12/31/2014)
Output
Notes/scheduled or actual
completion date
1. Recommendations on the National Quality Strategy and Priorities
Multistakeholder input on a National Priority:
Improving Population Health by Working
with Communities.
A common framework that offers guidance
on strategies for improving population
health within communities.
Multistakeholder input into the Quality Rating
System.
Review and input into core measures and
organization of information for the Health
Insurance Marketplaces Quality Rating
System.
Quarterly reports and meetings detailing
progress of three action teams addressing maternity care, readmissions, and patient and family engagement.
Multistakeholder Action Pathway Model in
support of the Partnership for Patients
(PfP) Initiative.
Common Formats for patient safety data ......
A set of comments and advice for further refining additional modules for the Common
Formats, an AHRQ-based initiative that
helps standardize electronic reporting of
patient safety event data.
Phase 1 completed ...
Phase 1 completed August 2014.
Phase 2 in progress.
Completed .................
Phase 2 in progress.
Completed January 2014.
Completed .................
Quarterly meetings held
on:
• January 29, 2014
• April 24, 2014
• July 14, 2014
• October 3, 2014.
Quarterly reports released
on:
• January 31, 2014
• April 30, 2014
• July 31, 2014
• October 15, 2014.
Completed-comments received in 2014 reviewed
by Expert Panel and
given to AHRQ.
In progress ................
2. Quality and Efficiency Measurement Initiatives
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Behavioral health ...........................................
Set of endorsed measures for behavioral
health.
Phase 2 Completed ..
Phase 3 in progress ..
Readmissions and all-cause admissions and
readmissions measures and maintenance
review.
Cost and resource use measures .................
Set of endorsed measures for admissions
and readmissions.
In progress ................
Set of endorsed measures for cost and resource use.
Phase 2 in progress ..
Phase 3 in progress ..
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Phase 2 endorsed 20
measures in May 2014.
Phase 3 will be completed
in May 2015.
Will be completed in
March 2015.
Phase 2 will be completed
in March 2015.
Phase 3 will be completed
in March 2015.
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53539
Description
Output
Status
(as of 12/31/2014)
Notes/scheduled or actual
completion date
Cardiovascular measures and maintenance
review.
Set of endorsed measures for cardiovascular conditions.
Phase 1 Completed ..
Phase 1 completed November 2014.
Phase 2 will be completed
in July 2015.
Phase 3 will be completed
in April 2016.
Phase 1 was completed in
November 2014.
Phase 2 will be completed
in February 2015.
Phase 3 will be completed
in September 2015.
Phase 1 was completed in
December 2014.
Phase 2 will be completed
in December 2015.
Phase 1 will be completed
in January 2015.
Phase 2 will be completed
in February 2016.
Was completed in November 2014.
Will be completed in January 2015.
Phase 1 will be completed
in March 2015.
Phase 2 will be completed
in August 2015.
Phase 1 will be completed
in February 2015.
Phase 2 will be completed
in October 2015.
Final report will be completed in January 2016.
Final report will be completed in December
2015.
Final report completed
September 2014.
Phase 2 in progress ..
Phase 3 in progress ..
Endocrine measures and maintenance review.
Set of endorsed measures for endocrine
conditions.
Phase 1 Completed ..
Phase 2 in progress ..
Phase 3 in progress ..
Health and well-being measures and maintenance review.
Set of endorsed measures for health and
well-being.
Phase 1 Completed ..
Phase 2 in progress ..
Patient safety measures and maintenance
review.
Set of endorsed measures for patient safety
Phase 1 in progress ..
Phase 2 in progress ..
Care coordination measures and maintenance review.
Musculoskeletal measures and maintenance
review.
Person- and family-centered care measures
and maintenance review.
Set of endorsed measures for care coordination.
Set of endorsed measures for musculoskeletal conditions.
Set of endorsed measures for person- and
family-centered care.
Completed .................
In progress ................
Phase 1 in progress ..
Phase 2 in progress ..
Surgery measures and maintenance review
Set of endorsed measures for surgery .........
Phase 1 in progress ..
Phase 2 in progress ..
Eye care, ear, nose, and throat conditions
measures and maintenance review.
Renal measures and maintenance review ....
Set of endorsed measures for eye care, ear,
nose, and throat conditions.
Set of endorsed measures for renal care ....
Episode grouper criteria ................................
Report examining necessary submission
elements for evaluation, as well as best
practices for episode grouper construction.
Report will provide a comprehensive framework for assessment of HIT safety measurement efforts.
Report will provide a conceptual framework
and environmental scan to address performance measure gaps in home and
community-based services to enhance
the quality of community living.
Report providing a set of recommendations
on the inclusion of socioeconomic status
and other sociodemographic factors in
risk adjustment for outcome and resource
use performance measures.
This project will provide recommendations
to HHS on performance measurement
issues for rural and low-volume providers.
Prioritization and identification of health IT
patient safety measures.
Quality measurement for home and community-based services.
Risk Adjustment for socioeconomic status or
other sociodemographic factors.
Rural health ...................................................
In progress ................
In progress ................
Completed .................
In progress ................
In progress ................
Final report will be completed in February
2016.
Final report will be completed in September
2016.
Completed .................
Final report completed August 15, 2014.
In progress ................
Final report will be completed in September
2015.
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3. Stakeholder Recommendations on Quality and Efficiency Measures and National Priorities
Recommendations for measures to be implemented through the 2014 federal rulemaking process for public reporting and
payment.
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Consideration by HHS for 2014 Rulemaking.
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Completed .................
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Completed January 31,
2014.
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Description
Output
Status
(as of 12/31/2014)
Notes/scheduled or actual
completion date
Recommendations for measures to be implemented through the 2015 federal rulemaking process for public reporting and
payment.
Measure Applications Partnership Pre-Rulemaking Report: Input on Measures Under
Consideration by HHS for 2015 Rulemaking.
In progress ................
Synthesizing evidence and convening key
stakeholders to make recommendations
on families of measures and risk adjustment.
New families of measures covering affordability, population health, and person- and
family-centered care. Also a final set of
recommendations focused on risk adjustment for resource use performance
measures.
Annual input on the Initial Core Set of
Health Care Quality Measures for Adults
Enrolled in Medicaid, and additional refinements to previously published Families of Measures.
Annual input on the Initial Core Set of
Health Care Quality Measures for Children enrolled in Medicaid.
Completed .................
Measure specific recommendations will be
completed on February
1, 2015.
Hospital, PAC/LTC Programmatic Report will
be completed on February 15, 2015.
Clinician and Cross Cutting Report will be completed on March 15,
2015.
Completed July 1, 2014.
Identification of quality measures for dual-eligible Medicare-Medicaid enrollees and
adults enrolled in Medicaid.
Identification of quality measures for children
in Medicaid.
Completed .................
Completed August 29,
2014. Next annual recommendations due by
September 1, 2015.
In Progress ................
Completed November
14th, 2014. Next annual
recommendations due
by September 1, 2015.
Recommended sets of priorities for performance improvement for the health workforce.
Recommended sets of priorities for performance improvement for adult immunizations.
Recommended sets of priorities for performance improvement for care coordination.
Completed .................
Completed August 15,
2014.
Completed .................
Completed August 15,
2014.
Completed .................
Completed August 15,
2014.
Recommended sets of priorities for performance improvement for person-centered
care and outcomes.
Completed .................
Completed August 15,
2014.
Recommended sets of priorities for performance improvement for person-centered
care and outcomes.
Completed .................
Completed October 15,
2014.
4. Gaps in Evidence and Targeted Research Needs
Priority Setting for Healthcare Performance
Measurement: Addressing Performance
Measure Gaps for the Health Workforce.
Priority Setting for Healthcare Performance
Measurement: Addressing Performance
Measure Gaps for Adult Immunizations.
Priority Setting for Healthcare Performance
Measurement: Addressing Performance
Measure Gaps in Care Coordination.
Priority Setting for Healthcare Performance
Measurement: Addressing Performance
Measure Gaps in Person-Centered Care
and Outcomes.
Priority Setting for Healthcare Performance
Measurement: Addressing Performance
Measure Gaps for Alzheimer’s Disease.
More information is available on the NQF
Web site at: https://www.qualityforum.org/
docs/measure_evaluation_criteria.aspx#1_2.
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Appendix B: Measure Evaluation
Criteria
Measures are evaluated for their suitability
based on standardized criteria in the
following order:
1. Importance to Measure and Report:
https://www.qualityforum.org/docs/
measure_evaluation_
criteria.aspx#importance
2. Scientific Acceptability of Measure
Properties: https://www.qualityforum.org/
docs/measure_evaluation_
criteria.aspx#scientific
3. Feasibility: https://www.qualityforum.org/
docs/measure_evaluation_
criteria.aspx#feasibility
4. Usability and Use: https://
www.qualityforum.org/docs/measure_
evaluation_criteria.aspx#usability
5. Related and Competing Measures: https://
www.qualityforum.org/docs/measure_
evaluation_criteria.aspx#comparison
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Appendix C: Federal Public Reporting
and Performance-Based Payment
Programs Considered by MAP
End-Stage Renal Disease Quality Incentive
Program
Home Health Quality Reporting Program
Hospice Quality Reporting Program
Inpatient Rehabilitation Facility Quality
Reporting Program
Long-Term Care Hospital Quality Reporting
Program
Ambulatory Surgical Center Quality
Reporting Program
Hospital-Acquired Condition Reduction
Program
Hospital Inpatient Quality Reporting Program
Hospital Outpatient Quality Reporting
Program
Hospital Readmission Reduction Program
Hospital Value-Based Purchasing Program
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Inpatient Psychiatric Facility Quality
Reporting Program
Prospective Payment System (PPS) Exempt
Cancer Hospital Quality Reporting Program
Medicare and Medicaid Electronic Health
Records (EHR) Incentive Programs
Medicare and Medicaid Electronic Health
Records (EHR) Incentive Programs for
Eligible Professionals
Medicare Shared Savings Program
Physician Quality Reporting System
Physician Feedback/Value-Based Payment
Modifier Program
Physician Compare
Appendix D: MAP Structure, Members,
and Criteria for Service
MAP operates through a two-tiered
structure. Guided by the priorities and goals
of HHS’s National Quality Strategy, the MAP
Coordinating Committee provides direction
and direct input to HHS. MAP’s workgroups
advise the Coordinating Committee on
measures needed for specific care settings,
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care providers, and patient populations.
Time-limited task forces consider more
focused topics, such as developing ‘‘families
of measures’’—related measures that cross
settings and populations—and provide
further information to the MAP Coordinating
Committee and workgroups. Each
multistakeholder group includes individuals
with content expertise and organizations
particularly affected by the work.
MAP’s members are selected based on NQF
Board-adopted selection criteria, through an
annual nominations process and an open
public commenting period. Balance among
stakeholder groups is paramount. Due to the
complexity of MAP’s tasks, individual
subject matter experts are included in the
groups. Federal government ex officio
members are nonvoting because federal
officials cannot advise themselves. MAP
members serve staggered three-year terms.
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MAP members
Coordinating Committee
Committee Co-Chairs (Voting)
George J. Isham, MD, MS
Elizabeth A. McGlynn, Ph.D., MPP
Organizational Members (Voting)
AARP
Joyce Dubow, MUP
Academy of Managed Care Pharmacy
Marissa Schlaifer, RPh, MS
AdvaMed
Steven Brotman, MD, JD
AFL–CIO
Shaun O’Brien
American Board of Medical Specialties
Lois Margaret Nora, MD, JD, MBA
American College of Physicians
Amir Qaseem, MD, Ph.D., MHA
American College of Surgeons
Frank G. Opelka, MD, FACS
American Hospital Association
Rhonda Anderson, RN, DNSc, FAAN
American Medical Association
Carl A. Sirio, MD
American Medical Group Association
Sam Lin, MD, Ph.D., MBA
American Nurses Association
Marla J. Weston, Ph.D., RN
America’s Health Insurance Plans
Aparna Higgins, MA
Blue Cross and Blue Shield Association
Trent T. Haywood, MD, JD
Catalyst for Payment Reform
Shaudi Bazzaz, MPP, MPH
Consumers Union
Lisa McGiffert
Federation of American Hospitals
Chip N. Kahn, III
Healthcare Financial Management
Association
Richard Gundling, FHFMA, CMA
Healthcare Information and Management
Systems Society
To be determined
The Joint Commission
Mark R. Chassin, MD, FACP, MPP, MPH
LeadingAge
Cheryl Phillips. MD, AGSF
Maine Health Management Coalition
Elizabeth Mitchell
National Alliance for Caregiving
Gail Hunt
National Association of Medicaid Directors
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Foster Gesten, MD, FACP
National Business Group on Health
Steve Wojcik
National Committee for Quality Assurance
Margaret E. O’Kane, MHS
National Partnership for Women and
Families
Alison Shippy
Pacific Business Group on Health
William E. Kramer, MBA
Pharmaceutical Research and Manufacturers
of America (PhRMA)
Christopher M. Dezii, RN, MBA, CPHQ
Individual Subject Matter Experts (Voting)
Bobbie Berkowitz, Ph.D., RN, CNAA, FAAN
Marshall Chin, MD, MPH, FACP
Harold A. Pincus, MD
Carol Raphael, MPA
Federal Government Liaisons (Non-Voting)
Agency for Healthcare Research and Quality
(AHRQ)
Richard Kronich, Ph.D./Nancy J. Wilson,
MD, MPH
Centers for Disease Control and Prevention
(CDC)
Chesley Richards, MD, MH, FACP
Centers for Medicare & Medicaid Services
(CMS)
Patrick Conway, MD, MSc
Office of the National Coordinator for Health
Information Technology (ONC)
Kevin Larsen, MD, FACP
Physician Consortium for Performance
Improvement
Mark L. Metersky, MD
Wellpoint
* Representative to be determined
Individual Subject Matter Experts (Voting)
Luther Clark, MD
Subject Matter Expert: Disparities
Merck & Co., Inc
Constance Dahlin, MSN, ANP–BC, ACHPN,
FPCN, FAAN
Subject Matter Expert: Palliative Care
Hospice and Palliative Nurses Association
Eric Whitacre, MD, FACS; Surgical Care
Subject Matter Expert: Surgical Care
Breast Center of Southern Arizona
Federal Government Liaisons (Non-Voting)
Centers for Disease Control and Prevention
(CDC)
Peter Briss, MD, MPH
Centers for Medicare & Medicaid Services
(CMS)
Kate Goodrich, MD
Health Resources and Services
Administration (HRSA)
Girma Alemu, MD, MPH
Dual Eligible Beneficiaries Workgroup
Liaison (Non-Voting)
Humana, Inc.
George Andrews, MD, MBA, CPE, FACP,
FACC, FCCP
Clinician Workgroup
Committee Chair (Voting)
Mark McClellan, MD, Ph.D.
The Brookings Institution, Engelberg
Center for Health Care Reform
Organizational Members (Voting)
The Alliance
Amy Moyer, MS, PMP
American Academy of Family Physicians
Amy Mullins, MD, CPE, FAAFP
American Academy of Nurse Practitioners
Diane Padden, Ph.D., CRNP, FAANP
American Academy of Pediatrics
Terry Adirim, MD, MPH, FAAP
American College of Cardiology
* Representative to be determined
American College of Emergency Physicians
Jeremiah Schuur, MD, MHS
American College of Radiology
David Seidenwurm, MD
Association of American Medical Colleges
Janis Orlowski, MD
Center for Patient Partnerships
Rachel Grob, Ph.D.
Consumers’ CHECKBOOK
Robert Krughoff, JD
Kaiser Permanente
Amy Compton-Phillips, MD
March of Dimes
Cynthia Pellegrini
Minnesota Community Measurement
Beth Averbeck, MD
National Business Coalition on Health
Bruce Sherman, MD, FCCP, FACOEM
National Center for Interprofessional Practice
and Education
James Pacala, MD, MS
Pacific Business Group on Health
David Hopkins, MS, Ph.D.
Patient-Centered Primary Care Collaborative
Marci Nielsen, Ph.D., MPH
Dual Eligible Beneficiaries Workgroup
Committee Chairs (Voting)
Alice R. Lind, RN, MPH (Chair)
Jennie Chin Hansen, RN, MS, FAAN (ViceChair)
Organizational Members (Voting)
AARP Public Policy Institute
Susan Reinhard, RN, Ph.D., FAAN
American Federation of State, County and
Municipal Employees
Sally Tyler, MPA
American Geriatrics Society
Gregg Warshaw, MD
American Medical Directors Association
Gwendolen Buhr, MD, MHS, Med, CMD
America’s Essential Hospitals
Steven R. Counsell, MD
Center for Medicare Advocacy
Kata Kertesz, JD
Consortium for Citizens with Disabilities
E. Clarke Ross, DPA
Humana, Inc.
George Andrews, MD, MBA, CPE
iCare
Thomas H. Lutzow, Ph.D., MBA
National Association of Social Workers
Joan Levy Zlotnik, Ph.D., ACSW
National PACE Association
Adam Burrows, MD
SNP Alliance
Richard Bringewatt
Matter Experts (Voting)
Mady Chalk, MSW, Ph.D.
Anne Cohen, MPH
James Dunford, MD
Nancy Hanrahan, Ph.D., RN, FAAN
K. Charlie Lakin, Ph.D.
Ruth Perry, MD
Gail Stuart, Ph.D., RN
Federal Government Liaisons (Non-Voting)
Administration for Community Living (ACL)
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Jamie Kendall, MPP
Centers for Medicare & Medicaid Services
(CMS)
Venesa J. Day
Office of the Assistant Secretary for Planning
and Evaluation
D.E.B. Potter, MS
Hospital Workgroup
Committee Chairs (Voting)
Frank G. Opelka, MD, FACS (Chair)
Ronald S. Walters, MD, MBA, MHA, MS
(Vice-Chair)
Organization Members (Voting)
Alliance of Dedicated Cancer Centers
Karen Fields, MD
American Federation of Teachers Healthcare
Kelly Trautner
American Hospital Association
Nancy Foster
American Organization of Nurse Executives
Amanda Stefancyk Oberlies, RN, MSN,
MBA, CNML, Ph.D.(c)
America’s Essential Hospitals
David Engler, Ph.D.
ASC Quality Collaboration
Donna Slosburg, BSN, LHRM, CASC
Blue Cross Blue Shield of Massachusetts
Wei Ying, MD, MS, MBA
Children’s Hospital Association
Andrea Benin, MD
Memphis Business Group on Health
Cristie Upshaw Travis, MHA
Mothers against Medical Error
Helen Haskell, MA
National Coalition for Cancer Survivorship
Shelley Fuld Nasso
National Rural Health Association
Brock Slabach, MPH, FACHE
Pharmacy Quality Alliance
Shekhar Mehta, PharmD, MS
Premier, Inc.
Richard Bankowitz, MD, MBA, FACP
Project Patient Care
Martin Hatlie, JD
Service Employees International Union
Jamie Brooks Robertson, JD
St. Louis Area Business Health Coalition
Louise Y. Probst, MBA, RN
Individual Subject Matter Experts (Voting)
Dana Alexander, RN, MSN, MBA
Jack Fowler, Jr., Ph.D.
Mitchell Levy, MD, FCCM, FCCP
Dolores L. Mitchell
R. Sean Morrison, MD
Michael P. Phelan, MD, FACEP
Ann Marie Sullivan, MD
Federal Government Liaisons (Non-Voting)
Agency for Healthcare Research and Quality
(AHRQ)
Pamela Owens, Ph.D.
Centers for Disease Control and Prevention
(CDC)
Daniel Pollock, MD
Centers for Medicare & Medicaid Services
(CMS)
Pierre Yong, MD, MPH
Post-Acute Care/Long-Term Care Workgroup:
Committee Chair (Voting)
Carol Raphael, MPA
Organizational Members (Voting)
Aetna
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Joseph Agostini, MD
American Medical Rehabilitation Providers
Association
Suzanne Snyder Kauserud, PT
American Occupational Therapy Association
Pamela Roberts, Ph.D., OTR/L, SCFES,
CPHQ, FAOTA
American Physical Therapy Association
Roger Herr, PT, MPA, COS–C
American Society of Consultant Pharmacists
Jennifer Thomas, PharmD
Caregiver Action Network
Lisa Winstel
Johns Hopkins University School of
Medicine
Bruce Leff, MD
Kidney Care Partners
Allen Nissenson, MD, FACP, FASN, FNKF
Kindred Healthcare
Sean Muldoon, MD
National Consumer Voice for Quality LongTerm Care
Robyn Grant, MSW
National Hospice and Palliative Care
Organization
Carol Spence, Ph.D.
National Pressure Ulcer Advisory Panel
Arthur Stone, MD
National Transitions of Care Coalition
James Lett, II, MD, CMD
Providence Health & Services
Dianna Reely
Visiting Nurses Association of America
Margaret Terry, Ph.D., RN
Individual Subject Matter Experts (Voting)
Louis Diamond, MBChB, FCP(SA), FACP,
FHIMSS
Gerri Lamb, Ph.D.
Marc Leib, MD, JD
Debra Saliba, MD, MPH
Thomas von Sternberg, MD
Federal Government Liaisons (Non-Voting)
Centers for Medicare & Medicaid Services
(CMS)
Alan Levitt, MD
Office of the National Coordinator for Health
Information Technology (ONC)
Elizabeth Palena Hall, MIS, MBA, RN
Substance Abuse and Mental Health Services
Administration (SAMHSA)
Lisa C. Patton, Ph.D.
Appendix E: Specific Measure Gaps
Identified Through 2014 Measure
Endorsement Work
Cost and Resource Use
• Total cost of care
• Consumer out-of-pocket expenses
• Actual prices paid by patients and health
plans
• Trends in cost performance over time at
the health plan level
• Systematic cost drivers
• Costs rolled up from all levels of analysis
which can be deconstructed to understand
costs at lower levels of analysis
Behavioral Health
• Measures specific to child and adolescent
behavioral health needs
• Outcome measures for substance abuse/
dependence that can be used by substance
use specialty providers
• Quality measures assessing care for
persons with intellectual disabilities
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• Quality measures that align indicators of
clinical need and treatment selection and
ideally, patient preferences
• Measures that assess aspects of recoveryoriented care for individuals with serious
mental illness
• Measures related to coordination of care
across sectors involved in the support of
persons with chronic mental health
problems
• Adapt measure concepts for inpatient care
to other outpatient care settings
• Measures that assess whether evidence
based psychosocial interventions are being
applied consistent with their evidence base
• Expand the number of conditions for
which quality of care can be assessed in
the context of measurement-based care (e.g.
suite of endorsed measures now available
for depression)
• Measurement strategies for assessing the
adequacy of screening and prevention
interventions for general medical
conditions
• Screening for alcohol and drugs
• Screening for post-traumatic stress disorder
and bipolar disorder in patients diagnosed
with depression
Cardiovascular
• Patient-reported outcome measures for
heart failure symptoms and activity
assessment
• Composite measures for heart failure
• Measures of cardiometabolic risk factors
• ‘‘Episode of care’’ composite measure for
AMI that includes outcome as well as
process measures
• Consideration of socioeconomic
determinants of health and disparities
• Global measures of cardiovascular care
Care Coordination
• Measures focused on health information
technology (IT), transitions of care, and
structural measures
• Cross-cutting measures that span various
types of providers and episodes of care.
Such measures have the potential to be
applied more broadly and be more useful
for those with multiple chronic conditions
• Measures of patient-caregiver engagement
• Measures that evaluate ‘‘system-ness’’
rather than measures that address care
within silos
• Outcome and composite measures, which
are prioritized by both the Committee and
MAP over individual process and
structural measures, but with the
recognition that some of these latter
measures are valuable
Surgery
• Various specialty areas that are still in their
infancy in terms of quality measurement,
including orthopedic surgery, bariatric
surgery, neurosurgery, and others
• Measures of adverse outcomes that are
structured as ‘‘days since last event’’ or
‘‘days between events’’; this could help
address some of the concerns about
measuring low-volume events
• Measures around functional status or
return to function after surgery, as well as
other patient-centered and patient-reported
outcomes like patient experience
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Health and Well-Being
• Measures that assess social, economic, and
environmental determinants of health
• Measures that assess physical environment
(e.g., built environments)
• Measures that assess policy (e.g., smokefree zones)
• Measures that assess health and well-being
for specific sub-populations (e.g., people
with disabilities, elderly)
• Patient and population outcomes linked to
improvement in functional status
• Counseling for physical activity and
nutrition in younger and middle-aged
adults (18 to 65 years)
• Composites that assess population
experience
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Endocrine
• Measures of other endocrine-related
conditions, particularly thyroid disease,
both for adults and for the pediatric
population
• Incidence of heart attacks and strokes
among persons with diabetes, measured at
the health plan level
• Measures of overuse, particularly for
thyroid conditions (e.g., ultrasound for
thyroid nodules, overdiagnosis/
overtreatment of thyroid cancer)
• Measures for pre-diabetes/metabolic
syndrome
• ‘‘Delta’’ measures for intermediate clinical
outcomes (e.g., LDL levels, HbA1c levels)
• Education measures (e.g., for diabetes) that
go beyond asking if education was
provided and instead assesses whether the
patient was able to understand and apply
the education (needed at diagnosis, not just
when complications arise)
• Measures that utilize other types of patient
information (e.g., time-in-range measures
for patients with continuous glucose
monitors)
• More complex measures, including
composite measures for diabetes screening
and for neuropathy care
• Measures of hypoglycemia among the
elderly, including medication safety
measures
• Measures focusing on the use of
testosterone
• Measures of Body Mass Index (BMI) or in
adult patients with diabetes mellitus
• Patient-centered measures of lifestyle
management and health-related quality of
life
• Access to care and medications
• Treatment preferences, psychosocial
needs, shared decisionmaking, family
engagement, cultural diversity, and health
literacy
• Communication, coordination, and
transitions of care
• General prevention and treatment of
diabetes, as well as measures of the
sequelae of diabetes
• Glycemic control for complex patients
(e.g., geriatric population, multiple chronic
conditions) and for the pediatric
population at the clinician, facility, and
system levels of analysis
• Evaluation of bone density, and prevention
and treatment of osteoporosis in
ambulatory settings
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Patient Safety
• Safety outcome measures, particularly
mediation safety measures
• Radiation safety measures
Musculoskeletal
• Management of chronic pain
• Use of MRI for management of chronic
knee pain
• Tendinopathy: evaluation, treatment, and
management
• Outcomes: spinal fusion, knee and hip
replacement
• Overutilization of procedures
• Secondary fracture prevention
National Quality Forum, 1030 15th St. NW.,
Suite 800, Washington, DC 20005, https://
www.qualityforum.org
ISBN 978–1–933875–86–6
©2015 National Quality Forum
III. Secretarial Comments on the 2015
Annual Report to Congress and the
Secretary
The 2015 Annual Report to Congress
and the Secretary by the National
Quality Forum (NQF) shows the range
and complexity of issues that face all
people and organizations working to
improve the effectiveness and efficiency
of health care quality measurement.
Approximately 16 percent of 600 quality
measures in NQF’s portfolio of endorsed
measures were removed and an almost
equal percentage of new measures were
added in 2014, indicating the dynamic
and continuously evolving nature of the
field of quality measurement. The
substantial progress in strengthening the
set of endorsed measures was facilitated
by collaborations between NQF, the
Centers for Medicare & Medicaid
Services (CMS), the Office of the
National Coordinator for Health
Information Technology, and many
other stakeholders that aimed to reduce
the complexity of the measure
endorsement process. The streamlined
process that resulted enables more
measures to be reviewed, considered for
endorsement, and endorsed as
appropriate.
Having a greater portfolio of endorsed
measures is key to HHS’ efforts to find
better ways to deliver health care, pay
providers, and keep people healthy and
safe. HHS uses performance measures
across many programs to achieve this.
For example, the INR Monitoring for
Individuals on Warfarin measure (NQF
# 0555) is endorsed by the CBE and
adds to the existing set of measures in
the Centers for Medicare and Medicaid
Services (CMS)’s medication
management and clinical effectiveness
portfolios. This measure is especially
valuable, because it addresses an
important issue that can be used to
improve patient safety and is useful for
many CMS initiatives (e.g., CMS’s
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Physician Quality Reporting System and
the National Action Plan for Adverse
Drug Event Prevention). The
Cardiovascular Health Screening for
people with Schizophrenia or Bipolar
Disorder Who Are Prescribed
Antipsychotic Medications measure
(NQF # 1927) also is ‘‘cross-cutting,’’
applicable to measurement of such areas
as care coordination and clinical
effectiveness. Further, this measure can
be applied to potentially reduce health
disparities for individuals with mental
illness and improve population health
by incentivizing providers to better
manage complex chronic conditions. In
addition to HHS’ use of NQF-endorsed
measures in current programs, having a
strong slate of endorsed measures
overall will help HHS in its plans to
move the Medicare program, and the
health care system at large, toward
paying providers based on the quality,
rather than the quantity, of care they
give patients.
However, this report also presents
some weaknesses in the current
portfolio of endorsed measures available
to evaluate health care. With respect to
healthcare quality, NQF identified that
some gaps remain in certain measure
categories: (1) patient safety (especially
for settings other than hospitals), (2)
patient and family engagement, (3)
healthy living, (4) care coordination, (5)
affordability, and (6) prevention and
treatment of leading causes of mortality.
The report also highlights the need for
measures of population health, personand family-centered care, and for
measures of the intersection of health
information technology (HIT) and health
care safety. With respect to measures of
the efficiency of healthcare, NQF’s
report also calls attention to the need for
better measures of the price and cost of
health care, noting that current
measures focus on direct costs while
excluding indirect costs that may be
significant for persons and families, e.g.,
transportation to and from providers
and lost income from missing work.
NQF reports that much work remains to
close the gaps in the set of endorsed
measures currently available.
This report also calls attention to the
need to increase our knowledge about
how best to use measures of health care
quality and efficiency. For example, as
healthcare providers increasingly
grapple with the need to accommodate
patient differences including patient
preferences, social, cultural, economic,
and demographic factors in order to
help people be healthy and safe, public
reporting and value based payment
programs also need to understand the
extent to which (and if so, how)
sociodemographic factors should be
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incorporated into their quality
measurements. Similarly, NQF’s
committee studying the use of episode
groupers affirmed their value to
performance measurements, but also
concluded that endorsement of any
particular episode grouper is not yet
possible and set forth an agenda for
additional work.
These complexities in the science of
measurement are mirrored by the
complexities faced by consumers when
using quality and efficiency measures to
select health plans and providers. The
NQF project undertaken to provide
input on the measures and the hierarchy
for HHS’ proposed Quality Rating
System to help consumers select
qualified health plans through Health
Insurance Marketplaces documented the
need for such rating systems to pay
attention not just to what measures
should be presented to consumers, but
also how the measures should be
displayed to consumers. It documented
the need for such efforts to test all
aspects of information displays with
diverse populations, to incorporate
provider-level quality information
within health plan quality information,
to provide functionality that allows
consumers to customize and prioritize
information to assist in their unique
decision-making processes; and for such
rating systems to continue to evolve as
new measures are developed.
Accomplishing this will help HHS
provide better information to consumers
for informing their choices about
qualified health plans in the
Marketplaces.
Increasing the number and
comprehensiveness of endorsed
measures, producing new knowledge to
inform how best to deploy such
measures, and making measures of
quality and efficiency readily available
and understandable to all stakeholders
are critical components of HHS’ work in
strengthening the health care delivery
system and helping people stay healthy
and safe. HHS recognizes the success of
the National Quality Forum in bringing
together diverse stakeholders and
fostering consensus to advise HHS’
efforts in these areas. In addition, we
appreciate the many people who
participate in NQF’s consensus projects
by contributing their time and expertise
in quality measurement. In this report,
NQF notes that just one of its projects—
the public-private Measure Applications
Partnership (MAP), which provides
input on the selection of performance
measures for more than 20 Medicare
public reporting and performance-based
payment programs—now involves
approximately 150 healthcare leaders
and experts from nearly 90 private-
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sector organizations as well as liaisons
from seven different federal agencies.
Stakeholders convened by NQF
include entire communities as well.
Participants in the population health
initiative undertaken by NQF on behalf
of HHS include the Colorado
Department of Health Care Policy and
Financing; the Community Service
Council of Tulsa, Oklahoma; the
Designing a Strong and Healthy NY
(DASH–NY) coalition of New York, NY;
the Empire Health Foundation of
Spokane, Washington; the Kanawha
Coalition for Community Health
Improvement of Charleston, West
Virginia; Mercy Medical Center and
Abbe Center for Community Mental
Health—A Community Partnership with
Geneva Tower, Cedar Rapids, Iowa; the
Michigan Health Improvement Alliance
of Central Michigan; Oberlin
Community Services and The Institute
for eHealth Equity, in Oberlin, Ohio;
Trenton Health Team, Inc., in Trenton,
New Jersey; and The University of
Chicago Medicine Population Health
Management Transformation initiative.
Such coalitions remind us that it takes
all stakeholders working together to
achieve better health care and health.
HHS thanks the NQF for this past
year’s work and for bringing together
diverse stakeholders to achieve
consensus in key performance
measurement areas. We look forward to
continuing to work together to advance
the science and achieve the benefits of
performance measurement.
IV. Future Steps
NQF annually undertakes several
activities which constitute a recurring
agenda. These include, for example, the
endorsement and maintenance of
standardized health care performance
measures and making recommendations
on measures under consideration by
HHS for use in its many Medicare
quality reporting and payment
programs. In the coming year, in
addition to the work on these ongoing
annual projects, HHS will closely follow
the progress of several special projects
underway by NQF. In particular, NQF’s
two-year trial period which will test
specific recommendations for attending
to potential socioeconomic and
sociodemographic factors in quality
measurement is of interest. This project,
added to analyses already underway by
HHS in response to the Improving
Medicare Post-Acute Care
Transformation Act of 2014 will provide
a better understanding of how to
address these factors in quality
measurement, reporting and payment
policy.
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A second NQF special project
focusing on population health,
including community action to promote
healthy living, will also contribute to
the knowledge base of how to address
social determinants of health as we seek
to create a health care system that
promotes prevention and wellness and
keeps people healthy. This project also
responds to one of the CBE duties
(specified at Section 1890(b)(7)(a)(ii) of
the Act) which requires the CBE to
convene multi-stakeholder groups to
provide input on national priorities for
improvement in population health as
identified in the national strategy.
Specifically, one of the national
strategy’s three aims is to: ‘‘Improve the
health of the U.S. population by
supporting proven interventions to
address behavioral, social, and
environmental determinants of health in
addition to delivering higher-quality
care.’’ And one of the NQS’ six priorities
calls for ‘‘Working with communities to
promote wide use of best practices to
enable healthy living.’’ To successfully
address this aim and priority, multistakeholder input is needed on how
federal, state and local governments and
private sector community stakeholders
can most effectively engage in:
1. ‘‘Supporting proven interventions
to address behavioral, social, and
environmental determinants of health;’’
and
2. ‘‘Working with communities to
promote wide use of best practices to
enable healthy living.’’
Other special projects to address gaps
in measures for people dually eligible
for Medicaid and Medicare services, and
people who use long term care services
and supports are also of great interest.
HHS also will be following the progress
of a special project to achieve greater
consistency in the definitions of some of
the data elements that comprise
measures derived from electronic health
records. Having consistent definitions of
these data elements will enable these
measures to perform more reliably, and
promote more efficient assessment,
endorsement and maintenance of
measures derived from electronic data
sources.
HHS will also seek to address gaps in
measures identified in NQF’s report, as
HHS pursues new measure development
and application in its value-based
purchasing, public reporting, and other
quality measurement and improvement
initiatives.
V. Collection of Information
Requirements
This document does not impose
information collection and
recordkeeping requirements.
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Consequently, it need not be reviewed
by the Office of Management and
Budget under the authority of the
Paperwork Reduction Act of 1995 (44
U.S.C. 35).
mstockstill on DSK4VPTVN1PROD with NOTICES
Dated: August 24, 2015.
Sylvia M. Burwell,
Secretary, Department of Health and Human
Services.
1 Throughout this report, a summary of the
relevant statutory language appears in
italicized text.
2 Department of Health and Human
Services (HHS). Report to Congress: National
Strategy for Quality Improvement in Health
Care. Washington, DC: HHS; 2011. Available
at https://www.ahrq.gov/workingforquality/
nqs/nqs2011annlrpt.pdf. Last accessed
February 2015.
3 National Quality Forum (NQF). Report
from the National Quality Forum: 2012 NQF
Measure Gap Analysis. Washington, DC:
NQF, 2013. Available at https://www.quality
forum.org/WorkArea/linkit.aspx?Link
Identifier=id&ItemID=72981. Last accessed
February 2015.
4 NQF. MAP 2014 Recommendations on
Measures for More Than 20 Federal
Programs. Washington, DC: NQF, 2014.
Available at https://www.qualityforum.org/
WorkArea/linkit.aspx?LinkIdentifier=id&Item
ID=74634. Last accessed February 2015.
5 NQF. Multistakeholder Input on a
National Priority: Improving Population
Health by Working with Communities—
Action Guide 1.0. Washington, DC: NQF,
2014. Available at https://www.qualityforum.
org/WorkArea/linkit.aspx?LinkIdentifier=id&
ItemID=77293. Last accessed February 2015.
6 NQF. Input on the Quality Rating System
for Qualified Health Plans in the Health
Insurance Marketplaces. Washington, DC:
NQF, 2014. Available at https://www.quality
forum.org/WorkArea/linkit.aspx?Link
Identifier=id&ItemID=74552. Last accessed
February 2015.
7 Centers for Medicare & Medicaid Services
(CMS) Web site. Welcome to the Partnership
for Patients. Baltimore, MD: 2015. Available
at https://partnershipforpatients.cms.gov/.
Last accessed February 2015.
8 NQF. Maternity Action Team Action
Pathway: Promoting Healthy Mothers and
Babies. Washington, DC: NQF, 2014.
Available at https://www.qualityforum.org/
WorkArea/linkit.aspx?LinkIdentifier=id&Item
ID=77424. Last accessed February 2015.
9 NQF. Playbook for the Successful
Elimination of Early Elective Deliveries.
Washington, DC: NQF, 2014. Available at
https://www.qualityforum.org/WorkArea/
linkit.aspx?LinkIdentifier=idItemID=77396.
Last accessed February 2015.
10 NQF. Readmissions Action Team Action
Pathway: Reducing Avoidable Admissions
and Readmissions. Washington, DC: NQF,
2014. Available at https://www.qualityforum.
org/WorkArea/linkit.aspx?LinkIdentifier=id
&ItemID=77291. Last accessed February
2015.
11 NQF. Patient and Family Engagement
Action Pathway: Fostering Authentic
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forum.org/WorkArea/linkit.aspx?Link
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Socioeconomic Status or Other
Sociodemographic Factors. Washington, DC:
NQF, 2014. Available at https://
www.qualityforum.org/WorkArea/
linkit.aspx?LinkIdentifier=id&ItemID=77474.
Last accessed February 2015.
13 NQF. Evaluating Episode Groupers: A
Report from the National Quality Forum.
Washington, DC: NQF, 2014. Available at
https://www.qualityforum.org/WorkArea/
linkit.aspx?LinkIdentifier=id&ItemID=77592.
Last accessed February 2015.
14 NQF steering committees are comparable
to the expert advisory committees typically
convened by federal agencies.
15 NQF Web site. Patient-Reported
Outcomes. Available at https://
www.qualityforum.org/Projects/n-r/PatientReported_Outcomes/Patient-Reported_
Outcomes.aspx. Last accessed February 2015.
16 NQF. Risk Adjustment for
Socioeconomic Status or Other
Sociodemographic Factors. Washington, DC:
NQF, 2014. Available at https://
www.qualityforum.org/WorkArea/linkit.aspx
?LinkIdentifier=id&ItemID=77474. Last
accessed February 2015.
17 NQF. Evaluating Episode Groupers: A
Report from the National Quality Forum.
Washington, DC: NQF, 2014. Available at
https://www.qualityforum.org/WorkArea/
linkit.aspx?LinkIdentifier=id&ItemID=77592.
Last accessed February 2015.
18 NQF. Evaluating Episode Groupers: A
Report from the National Quality Forum.
Washington, DC: NQF, 2014. Available at
https://www.qualityforum.org/WorkArea/
linkit.aspx?LinkIdentifier=id&ItemID=77592.
Last accessed February 2015.
19 Weiner JP, Kfuri T, Fowles JB. ‘‘Eiatrogenesis’’: The most critical unintended
consequence of CPOE and other HIT. J Am
Med Inform Assoc. 2007;14(3):387–388.
20 NQF. MAP 2014 Recommendations on
Measures for More Than 20 Federal
Programs. Washington, DC: NQF, 2014.
Available at https://www.qualityforum.org/
WorkArea/linkit.aspx?LinkIdentifier=id
&ItemID=74634. Last accessed February
2015.
21 NQF. Finding Common Ground for
Healthcare Priorities: Families of Measures
for Assessing Affordability, Population
Health, and Person- and Family-Centered
Care. Washington, DC: NQF, 2014. Available
at https://www.qualityforum.org/WorkArea/
linkit.aspx?LinkIdentifier=id&ItemID=77001.
Last accessed February 2015.
22 NQF. Finding Common Ground for
Healthcare Priorities: Families of Measures
for Assessing Affordability, Population
Health, and Person- and Family-Centered
Care. Washington, DC: NQF, 2014. Available
at https://www.qualityforum.org/WorkArea/
linkit.aspx?LinkIdentifier=id&ItemID=77001.
Last accessed February 2015.
23 NQF. Finding Common Ground for
Healthcare Priorities: Families of Measures
for Assessing Affordability, Population
Health, and Person- and Family-Centered
Care. Washington, DC: NQF, 2014. Available
at https://www.qualityforum.org/WorkArea/
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Last accessed February 2015.
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Healthcare Priorities: Families of Measures
for Assessing Affordability, Population
Health, and Person- and Family-Centered
Care. Washington, DC: NQF, 2014. Available
at https://www.qualityforum.org/WorkArea/
linkit.aspx?LinkIdentifier=id&ItemID=77001.
Last accessed February 2015.
25 NQF. 2014 Input on Quality Measures
for Dual Eligible Beneficiaries. Washington,
DC: NQF, 2014. Available at https://
www.qualityforum.org/WorkArea/
linkit.aspx?LinkIdentifier=id&ItemID=77520.
Last accessed February 2015.
26 NQF. Priority Setting for Healthcare
Performance Measurement: Addressing
Performance Measure Gaps for Adult
Immunizations. Washington, DC: NQF, 2014.
Available at https://www.qualityforum.org/
WorkArea/linkit.aspx?
LinkIdentifier=id&ItemID=77416. Last
accessed February 2015.
27 NQF. Priority Setting for Healthcare
Performance Measurement: Addressing
Performance Measure Gaps for Dementia,
including Alzheimer’s Disease. Washington,
DC: NQF, 2014. Available at https://
www.qualityforum.org/WorkArea/
linkit.aspx?LinkIdentifier=id&ItemID=78039.
Last accessed February 2015.
28 NQF. Priority Setting for Healthcare
Performance Measurement: Addressing
Performance Measure Gaps in Care
Coordination. Washington, DC: NQF, 2014.
Available at https://www.qualityforum.org/
WorkArea/linkit.aspx?
LinkIdentifier=id&ItemID=77422. Last
accessed February 2015.
29 NQF. Priority Setting for Healthcare
Performance Measurement: Addressing
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Available at https://www.qualityforum.org/
WorkArea/linkit.aspx?
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Performance Measurement: Addressing
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linkit.aspx?LinkIdentifier=id&ItemID=77520.
Last accessed February 2015.
[FR Doc. 2015–21549 Filed 9–3–15; 8:45 am]
BILLING CODE 4150–05–P
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Agencies
[Federal Register Volume 80, Number 172 (Friday, September 4, 2015)]
[Notices]
[Pages 53520-53545]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-21549]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Secretarial Review and Publication of the Annual Report to
Congress and the Secretary Submitted by the Consensus-Based Entity
Regarding Performance Measurement
AGENCY: Office of the Secretary of Health and Human Services, HHS.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: This notice acknowledges the Secretary of the Department of
Health and Human Services' (HHS) receipt and review of the 2015 Annual
Report to Congress and the Secretary submitted by the consensus-based
entity (CBE) in contract with the Secretary as mandated by section
1890(b)(5) of the Social Security Act, which was created by section 183
of the Medicare Improvements for Patients and Providers Act of 2008
(MIPPA) and amended by section 3014 of the Patient Protection and
Affordable Care Act of 2010. The statute requires the Secretary to
review and publish the report in the Federal Register together with any
comments of the Secretary on the report not later than six months after
receiving the report. This notice fulfills those requirements.
FOR FURTHER INFORMATION CONTACT: Corette Byrd, (410) 786-1158.
The order in which information is presented in this notice is as
follows:
I. Background
II. The 2015 Annual Report to Congress and the Secretary: ``National
Quality Forum Report of 2014 Activities to Congress and the
Secretary of the Department of Health and Human Services''
III. Secretarial Comments on the 2015 Annual Report to Congress and
the Secretary
IV. Future Steps
V. Collection of Information Requirements
I. Background
In recent years we have seen significant improvements in many
important dimensions of the quality of the nation's health care. The
2014 National Quality and Disparities Report, published in April 2015
by the Agency for Healthcare Research and Quality and available at
https://www.ahrq.gov/research/findings/nhqrdr/nhqdr14/, shows,
for example, significant improvement in the quality of hospital care in
2013, with an estimated 1.3 million fewer harmful conditions acquired
by patients while in the hospital and 50,000 fewer deaths
[[Page 53521]]
occurred during hospital stays as compared to 2010. However, the Report
also indicates that there are many challenges to improving quality in
health care across the nation. The Report shows that many patients are
still potentially harmed by the care they receive, and only 70 percent
of recommended care is received by patients as assessed by a broad
array of quality measurements. It also shows that people of low income
and racial and ethnicity minorities often receive lesser quality health
care.
To address these problems, the Department of Health and Human
Services is working to improve the nation's health care delivery system
so that the care provided when people are ill is consistently high
quality, and that healthy people are helped to stay healthy. Similarly,
many States are leveraging their purchasing power to achieve these same
ends; and in the private sector, provider organizations, accrediting
bodies, foundations, and other non-profit organizations are working to
target and align efforts to quicken the pace of improvement.
An essential factor for the success of all these efforts is the
accurate, valid, and reliable measurement of the quality (and
efficiency) of health care. Recognizing the need for good quality
measures, the Medicare Improvements for Patients and Providers Act of
2008 (MIPPA) created section 1890 of the Social Security Act (the Act),
which requires the Secretary of HHS to contract with a consensus-based
entity (CBE) to perform multiple duties pertaining to healthcare
performance measurement. Section 3011 of the Patient Protection and
Affordable Care Act of 2010 (ACA) expanded the activities of the CBE in
improving health care quality.
In January of 2009, a competitive contract was awarded by HHS to
the National Quality Forum (NQF) to fulfill requirements of section
1890 of the Act. A second, multi-year contract was awarded to NQF again
after an open competition in 2012. This contract includes the following
duties as mandated by section 1890(b) of the Act:
Priority Setting Process: Formulation of a National Strategy and
Priorities for Health Care Performance Measurement. The CBE is to
synthesize evidence and convene key stakeholders to make
recommendations on an integrated national strategy and priorities for
health care performance measurement in all applicable settings. In
doing so, the CBE is to give priority to measures that: (a) Address the
health care provided to patients with prevalent, high-cost chronic
diseases; (b) have the greatest potential for improving quality,
efficiency and patient-centered health care; and (c) may be implemented
rapidly due to existing evidence, standards of care or other reasons.
Additionally, the CBE must take into account measures that: (a) May
assist consumers and patients in making informed health care decisions;
(b) address health disparities across groups and areas; and (c) address
the continuum of care across multiple providers, practitioners and
settings.
Endorsement of Measures: The CBE is to provide for the endorsement
of standardized health care performance measures. This process must
consider whether measures are evidence-based, reliable, valid,
verifiable, relevant to enhanced health outcomes, actionable at the
caregiver level, feasible to collect and report, responsive to
variations in patient characteristics such as health status, language
capabilities, race or ethnicity, and income level and are consistent
across types of health care providers including hospitals and
physicians.
Maintenance of CBE Endorsed Measures. The CBE is required to
establish and implement a process to ensure that endorsed measures are
updated (or retired if obsolete) as new evidence is developed.
Review and Endorsement of an Episode Grouper Under the Physician
Feedback Program. ``Episode-based'' performance measurement is an
approach to better understanding the utilization and costs associated
with a certain condition by grouping together all the care related to
that condition. ``Episode groupers'' are software tools that combine
data to assess such condition-specific utilization and costs over a
defined period of time. The CBE is required to provide for the review,
and as appropriate, endorsement of an episode grouper as developed by
the Secretary.
Convening Multi-Stakeholder Groups. The CBE must convene multi-
stakeholder groups to provide input on: (1) The selection of certain
categories of quality and efficiency measures, from among such measures
that have been endorsed by the entity; and such measures that have not
been considered for endorsement by such entity but are used or proposed
to be used by the Secretary for the collection or reporting of quality
and efficiency measures; and (2) national priorities for improvement in
population health and in the delivery of health care services for
consideration under the national strategy. The CBE provides input on
measures for use in certain specific Medicare programs, for use in
programs that report performance information to the public, and for use
in health care programs that are not included under the Social Security
Act. The multi-stakeholder groups provide input on measures to be
implemented through the federal rulemaking process for various federal
health care quality reporting and quality improvement programs
including those that address certain Medicare services provided through
hospices, hospital inpatient and outpatient facilities, physician
offices, cancer hospitals, end stage renal disease (ESRD) facilities,
inpatient rehabilitation facilities, long-term care hospitals,
psychiatric hospitals, and home health care programs.
Transmission of Multi-Stakeholder Input. Not later than February 1
of each year, the CBE is to transmit to the Secretary the input of
multi-stakeholder groups.
Annual Report to Congress and the Secretary. Not later than March 1
of each year the CBE is required to submit to Congress and the
Secretary of HHS an annual report. The report is to describe:
(i) The implementation of quality and efficiency measurement
initiatives and the coordination of such initiatives with quality and
efficiency initiatives implemented by other payers;
(ii) recommendations on an integrated national strategy and
priorities for health care performance measurement;
(iii) performance of the CBE's duties required under its contract
with HHS;
(iv) gaps in endorsed quality and efficiency measures, including
measures that are within priority areas identified by the Secretary
under the national strategy established under section 399HH of the
Public Health Service Act (National Quality Strategy), and where
quality and efficiency measures are unavailable or inadequate to
identify or address such gaps;
(v) areas in which evidence is insufficient to support endorsement
of quality and efficiency measures in priority areas identified by the
Secretary under the National Quality Strategy, and where targeted
research may address such gaps; and
(vi) the convening of multi-stakeholder groups to provide input on:
(1) The selection of quality and efficiency measures from among such
measures that have been endorsed by the CBE and such measures that have
not been considered for endorsement by the CBE but are used or proposed
to be used by the Secretary for the collection or reporting of quality
and efficiency measures; and (2) national priorities for improvement in
population health and the delivery of health care services for
consideration under the National Quality Strategy.
[[Page 53522]]
The statutory requirements for the CBE to annually report to
Congress and the Secretary of HHS also specify that the Secretary of
HHS must review and publish the CBE's annual report in the Federal
Register, together with any comments of the Secretary on the report,
not later than six months after receiving it.
This Federal Register notice complies with the statutory
requirement for Secretarial review and publication of the CBE's annual
report. NQF submitted a report on its 2014 activities to the Secretary
on February 25, 2015. This 2015 annual report to Congress and the
Secretary of the Department of Health and Human Services (dated March
1, 2015) is presented below in Section II. Comments of the Secretary on
this report are presented below in section III.
II. The 2015 Annual Report to Congress and the Secretary: ``NQF Report
of 2014 Activities to Congress and the Secretary of the Department of
Health and Human Services''
NQF Report on 2014 Activities to Congress and the Secretary of the
Department of Health and Human Services
I. Executive Summary
Over the last seven years, Congress has passed two statutes with
several extensions that call upon the Department of Health and Human
Services (HHS) to work with a consensus-based entity (the ``Entity'')
to facilitate multistakeholder input into (1) setting national
priorities for improvement in population health and quality, and (2)
recommending use of quality and efficiency measures. The first of these
statutes is the 2008 Medicare Improvements for Patients and Providers
Act (MIPPA) (PL 110-275), which established the responsibilities of the
consensus-based entity by creating section 1890 of the Social Security
Act. The second statute is the 2010 Patient Protection and Affordable
Care Act (ACA) (PL 111-148), which modified and added to the consensus-
based entity's responsibilities. The American Taxpayer Relief Act of
2012 (PL 112-240) extended funding under the MIPPA statute to the
consensus-based entity through fiscal year 2013. The Protecting Access
to Medicare Act of 2014 (PL113-93) extended funding under the MIPPA and
ACA statutes to the consensus-based entity through March 31, 2015. HHS
has awarded contracts to the consensus-based entity identified in the
statute which is currently the National Quality Forum (NQF).
These laws specifically charge the Entity to report annually on its
work:
As amended by the above laws, the Social Security Act (the Act)--
specifically section 1890(b)(5)(A)--also mandates that the entity
report to Congress and the Secretary of HHS no later than March 1st of
each year. The report must include descriptions of: (1) How NQF has
implemented quality and efficiency measurement initiatives under the
Act and coordinated these initiatives with those implemented by other
payers; (2) NQF's recommendations with respect to activities conducted
under the Act; (3) NQF's performance of the duties required under its
contract with HHS; (4) gaps in endorsed quality and efficiency
measures, including measures that are within priority areas identified
by the Secretary under HHS' National Quality Strategy; (5) areas in
which evidence is insufficient to support endorsement of quality and
efficiency measures in priority areas identified by the National
Quality Strategy, and where targeted research may address such gaps;
and (6) the matters described in clauses (i) and (ii) of paragraph
(7)(A) of section 1890(b).\1\
This sixth Annual Report highlights NQF's work conducted between
January 1, 2014 and December 31, 2014 related to these statutes and
conducted under contract with HHS. The deliverables produced under
contract in 2014 are referenced throughout this report, and a full list
is included in Appendix A.
In addition to NQF's statutorily mandated work, NQF worked with
federal partners such as the Centers for Medicare & Medicaid Services
(CMS) and the Office of the National Coordinator for Health Information
Technology (ONC) in 2014 on a lean improvement project in order to
streamline its endorsement processes. Also in 2014, NQF began to work
with CMS and private insurers to further the uniform use of measures
(commonly referred to as alignment) between the public and private
sectors. Both of these initiatives were funded by NQF without the
support of federal funds.
Recommendations on the National Quality Strategy and Priorities
Section 1890(b)(1) of the Social Security Act (the Act), mandates
that the consensus-based entity (CBE) also required under section 1890
of the Act shall ``synthesize evidence and convene key stakeholders to
make recommendations . . . on an integrated national strategy and
priorities for healthcare performance measurement in all applicable
settings.'' In making such recommendations, the entity shall ensure
that priority is given to measures that address the healthcare provided
to patients with prevalent, high-cost chronic diseases, that focus on
the greatest potential for improving the quality, efficiency, and
patient-centeredness of healthcare, and that may be implemented rapidly
due to existing evidence and standards of care, or other reasons. In
addition, the entity will take into account measures that may assist
consumers and patients in making informed healthcare decisions, address
health disparities across groups and areas, and address the continuum
of care a patient receives, including services furnished by multiple
healthcare providers or practitioners and across multiple settings.
In 2010, at the request of the Department of Health and Human
Services (HHS), the NQF-convened National Priorities Partnership (NPP)
provided input that helped shape the initial version of the National
Quality Strategy (NQS).\2\ The NQS was released in March 2011, setting
forth a cohesive roadmap for achieving better, more affordable care,
and better health. Upon the release of the NQS, HHS accentuated the
word `national' in its title, emphasizing that healthcare stakeholders
across the country, both public and private, all play a role in making
the NQS a success.
NQF has continued to further the NQS by convening diverse
stakeholder groups to reach consensus on key strategies for
improvement. In 2014, NQF completed work in several emerging areas of
importance that address the National Quality Strategy, such as how to
improve population health within communities; how to organize measures
and other meaningful information to help consumers make informed
healthcare decisions in the federal exchange marketplace; and how to
dramatically improve patient safety in high-priority areas such as
maternity care, avoidable readmissions, and patient- and family-
centered engagement. NQF also continued its work in support of the
Common Formats, which helps standardize electronic reporting of patient
safety event data.
Quality and Efficiency Measurement Initiatives (Performance Measures)
Under section 1890(b)(2) and (3) of the Act, the entity must
provide for the endorsement of standardized healthcare performance
measures. The endorsement process shall consider whether measures are
evidence-based, reliable, valid, verifiable, relevant to enhanced
health outcomes, actionable at the caregiver level, feasible for
collecting and reporting data, responsive to variations in patient
[[Page 53523]]
characteristics, and consistent across healthcare providers. In
addition, the entity must maintain endorsed measures, including
updating endorsed measures or retiring obsolete measures as new
evidence is developed.
Since its inception in 1999, NQF has developed a portfolio that
covers many aspects of measurement and currently contains approximately
600 measures which are in widespread use across an array of settings.
About 300 NQF-endorsed measures are used in more than 20 federal public
reporting and pay-for-performance programs; these and other measures
are also used in private sector and state programs.
Over the past several years, NQF in partnership with HHS and
private-sector stakeholders has worked to evolve the science of
performance measurement. This effort has included placing greater
emphasis on both evidence behind a measure and ensuring a clear link to
outcomes; a focus on addressing key measurement gaps, including
measures related to care coordination and patient experience; and
implementation of a requirement that testing of measures demonstrate
their reliability and validity. In addition, NQF has moved from
convening experts for the duration of a project to using standing
committees to be able to respond in real time to newly published
research to ensure its endorsed measures are accurate, evidence-based,
and meaningful.
NQF also has laid the foundation for the next generation of
measures by providing guidance on criteria to evaluate episode
groupers, as well as how and when to incorporate socioeconomic (SES)
and sociodemographic factors in measurement. Beginning in January 2015,
NQF will undertake a two year trial period during which measure
developers will be invited to submit measures that take into account
socioeconomic and sociodemographic factors where appropriate. These
measures would be eligible for NQF endorsement and are required to
include the non-risk-adjusted, stratified, and socioeconomically
adjusted measures. This trial period will enable the field to compare
measures which are adjusted and not adjusted for SES and to consider
the implications of adjustment. When the trial period is over, NQF will
determine if its endorsement criteria should be permanently changed to
include SES adjustment where appropriate.
Across six HHS-funded projects in 2014, NQF added 98 measures to
its portfolio. Forty-eight of these measures were new measure
submissions, and 50 were measures that retained their NQF endorsement.
Twenty-seven of the 98 endorsed measures are outcome measures, 59 are
process measures, 7 are composite measures, 2 are structural measures,
and 3 are cost and resource use measures.
In 2014, NQF endorsed measures in order to:
Drive the system to be more responsive to patient/family needs--In
2014, this effort included Person- and Family-Centered Care and Care
Coordination endorsement projects, including patient-reported outcomes
and patient experience surveys. These measures are used in programs
such as the Hospital Inpatient Quality Reporting (IQR) Program and
Physician Quality Reporting System (PQRS) and are also reported on the
Hospital Compare Web site.
Improve care for highly prevalent conditions--NQF's work included
Cardiovascular, Endocrine, and Musculoskeletal endorsement projects in
2014. NQF-endorsed measures in these areas are used in the Hospital IQR
Program and PQRS.
Emphasize cross-cutting areas to foster better care and
coordination--In 2014, this effort included Behavioral Health and
Patient Safety endorsement projects. NQF-endorsed measures in these
areas are used in the Home Health Quality Reporting Program, Hospital
IQR Program, the Inpatient Psychiatric Facility Quality Reporting
Program, and PQRS.
Support new accountability efforts coming online--NQF's work
included Cost/Resource Use and Readmission endorsement projects. For
example, the NQF-endorsed readmissions measures are used in CMS'
Hospital Readmissions Reduction Program and Physician Value-Based
Payment Modifier Program.
During 2014, NQF also removed 93 measures from its portfolio for a
variety of reasons: Measures no longer met endorsement criteria;
measures were harmonized with other similar, competing measures;
measure developers chose to retire measures they no longer wished to
maintain; a better, substitute measure was submitted; or measures
``topped out,'' with providers consistently performing at the highest
level. Consistently culling the portfolio through these means and
through the measure maintenance process ensures that the NQF portfolio
is relevant to the most current practices in the field.
In September 2014, HHS awarded NQF additional measure endorsement
projects, addressing topics such as eye, ear, nose, and throat
conditions; renal, surgery, and cardiovascular conditions; and patient
safety. NQF has begun work on these projects by issuing calls for
measures to be reviewed and considered for endorsement.
Stakeholder Recommendations on Quality and Efficiency Measures and
National Priorities
Under section 1890A of the Act, HHS is required to establish a pre-
rulemaking process under which a consensus-based entity (currently NQF)
would convene multistakeholder groups to provide input to the Secretary
on the selection of quality and efficiency measures for use in certain
federal programs. The list of quality and efficiency measures HHS is
considering for selection is to be publicly published no later than
December 1 of each year. No later than February 1 of each year, the
consensus-based entity (NQF) is to report to HHS the input of the
multistakeholder groups, which will be considered by HHS in the
selection of quality and efficiency measures.
The Measure Applications Partnership (MAP) is a public-private
partnership convened by NQF to provide input to HHS on the selection of
performance measures for more than 20 federal public reporting and
performance-based payment programs. MAP brings together approximately
150 healthcare leaders and experts representing nearly 90 private-
sector organizations as well as federal liaisons from 7 different
agencies for an intensive annual review of measures being considered by
HHS. HHS then takes these recommendations under consideration as it
develops and updates the regulations that govern these programs.
In 2014, HHS requested that MAP review measures for 20 federal
public reporting and payment programs. MAP's work fosters use of a more
uniform set of measures across federal programs and across the public
and private sectors. This uniformity--commonly referred to as
alignment--helps providers better identify key areas in which to
improve quality; reduces wasteful data collection for hospitals,
physicians, and nurses; and helps to curb the proliferation of
redundant measures which could confuse patients and payers.
MAP also developed ``families of measures'' (groups of measures
selected to work together across settings of care in pursuit of
specific healthcare improvement goals) for the high-priority areas of
affordability, population health, and person- and family-centered care;
and provided input on measures for vulnerable populations, including
Medicare-Medicaid enrollees and adults and children enrolled in
Medicaid.
[[Page 53524]]
Gaps in Endorsed Quality and Efficiency Measures and Evidence and
Targeted Research Needs
Under section 1890(b)(5)(iv) of the Act, the entity is required to
describe gaps in endorsed quality and efficiency measures, including
measures within priority areas identified by HHS under the agency's
National Quality Strategy, and where quality and efficiency measures
are unavailable or inadequate to identify or address such gaps. Under
section 1890(b)(5)(v) of the Act, the entity is also required to
describe areas in which evidence is insufficient to support endorsement
of quality and efficiency measures in priority areas identified by the
Secretary under the National Quality Strategy and where targeted
research may address such gaps.
NQF continued in 2014 its efforts to fill measurement gaps--areas
where there is a need for performance measures--by building on and
supplementing the analytic work that informed previous Measure Gap
Analysis Reports.\3\ Through both the MAP and performance measurement
projects, NQF took initial steps to encourage gap-filling by
identifying areas in which no adequate measures exist, offering more
detailed suggestions for measure development, and involving measure
developers in discussions about gaps.
In an effort to provide more detailed recommendations in key
measurement gap areas, HHS requested in 2013 that NQF convene
multistakeholder committees to recommend priorities for performance
measurement development across five topics areas that corresponded to
important aspects of the National Quality Strategy, including:
Adult Immunization--identifying critical areas for
performance measurement to optimize vaccination rates and outcomes
across adult populations;
Alzheimer's Disease and Related Dementias--targeting a
high-impact condition with complex medical and social implications that
impact patients, their families, and their caregivers;
Care Coordination--focusing on team-based care and
coordination between providers of primary care and community-based
services in the context of the ``health neighborhood'';
Health Workforce--emphasizing the role of the workforce in
prevention and care coordination, linkages between healthcare and
community-based services, and workforce deployment; and
Person-Centered Care and Outcomes--considering measures
that are most important to patients--particularly patient-reported
outcomes--and how to advance them through health information
technology.
Several important conclusions have been drawn from NQF's 2014 work
in the gaps space. MAP reported in its 2014 pre-rulemaking review \4\
of proposed measures that the topic areas that need measures were
largely the same as from the previous year. Those gaps are in safety,
patient and family engagement, healthy living, care coordination,
affordability, and prevention and treatment of leading causes of
mortality. Measure development in these areas should be a priority.
NQF's efforts to define in more detail measures needed in these and
other areas may help fill these gaps in the future. NQF is also
exploring efforts in partnering with other organizations to address
persistent measure gaps.
II. Recommendations on the National Quality Strategy and Priorities
Section 1890(b)(1) of the Social Security Act (the Act), mandates
that the consensus-based entity (CBE) also required under section 1890
of the Act shall ``synthesize evidence and convene key stakeholders to
make recommendations . . . on an integrated national strategy and
priorities for healthcare performance measurement in all applicable
settings.'' In making such recommendations, the entity shall ensure
that priority is given to measures: 1) That address the health care
provided to patients with prevalent, high-cost chronic diseases; 2)
with the greatest potential for improving the quality, efficiency, and
patient-centeredness of healthcare; and 3) that may be implemented
rapidly due to existing evidence, standards of care, or other reasons.
In addition, the entity will take into account measures that: 1) May
assist consumers and patients in making informed healthcare decisions;
2) address health disparities across groups and areas; and 3) address
the continuum of care a patient receives, including services furnished
by multiple healthcare providers or practitioners and across multiple
settings.
In 2010, at the request of HHS, the NQF-convened National
Priorities Partnership (NPP) provided input that helped shape the
initial version of the National Quality Strategy (NQS). The NQS was
released in March 2011, setting forth a cohesive roadmap for achieving
better, more affordable care, and better health. Upon the release of
the NQS, HHS accentuated the word `national' in its title, emphasizing
that healthcare stakeholders across the country, both public and
private, all play a role in making the NQS a success.
NQF has continued to further the NQS by convening diverse
stakeholder groups to reach consensus on key strategies for
improvement. In 2014, NQF began or completed work in several emerging
areas of importance that address the National Quality Strategy, such as
how to improve population health within communities; providing advice
to CMS on what information on healthcare quality is available to make
informed healthcare coverage decisions through the Federal Health
Insurance Marketplace; how to dramatically improve patient safety in
high-priority areas through the use of Action Teams focusing on
maternity care, avoidable readmissions, and patient and family
engagement; and working with AHRQ to develop Common Formats for patient
safety data reporting. Accomplishments in these areas in 2014 are
described below.
Improving Population Health Within Communities
The National Quality Strategy's population health aim focuses on:
``Improv[ing] the health of the U.S. population by supporting
proven interventions to address behavioral, social, and
environmental determinants of health in addition to delivering
higher-quality care.''
One of the NQS' six priorities specifically emphasizes:
``Working with communities to promote wide use of best practices
to enable healthy living.''
With the expansion of coverage due to the ACA, the federal
government has an opportunity to meaningfully coordinate its
improvement efforts with those of local communities in order to better
integrate and align medical care and population health. Such efforts
can help improve the nation's health and lower costs.
To support these efforts, NQF is conducting a multiphase project
focused on helping communities implement population health initiatives.
In August 2014, NQF produced ``The Guide for Community Action''
handbook. With funding from HHS, NQF brought together a
multistakeholder committee to develop this Guide through an open and
iterative process. The Committee included population and community
health experts, public health practitioners, healthcare providers,
coordinators of home and community based services, consumer advocates,
employers, and others who influence population health.
To inform creation of the Guide, an Advisory Group consisting of a
smaller
[[Page 53525]]
subset of the full Committee was convened to do an environmental scan
at the start of the project. Additional input was provided by the full
Committee, federal partners engaged in the work, and from the
Government Task Lead (GTL) overseeing this project.
The Guide \5\ was created to be used by anyone who wants to improve
health across a population, whether locally, in a broader region or
state, or even nationally. The Guide's purpose is to support
individuals and groups working together at all levels to successfully
promote and improve population health over time. It contains brief
summaries of 10 elements important to consider during community-based
efforts, along with actions to take and examples of practical
resources, to build a coalition that can improve population health. The
10 elements are summarized below:
------------------------------------------------------------------------
Element Examples of questions to ask
------------------------------------------------------------------------
Self-assessment about readiness to What types of assessments have
engage in this work. already been done in efforts
to improve the health of this
population?
Leadership across the region and within Which individuals or
organizations. organizations in the region
are recognized or potential
leaders in population health
improvement?
Organizational planning and priority- Which organizations in the
setting process. region engage in collaborative
planning and priority setting
to guide activities to improve
health in the region?
Community health needs assessment and Which organizations in the
asset mapping process. region already conduct
community health needs
assessments or asset mapping
regarding population health?
An agreed-upon, prioritized set of What are the focus areas of
health improvement activities. existing population health
improvement projects or
programs, if any?
Selection and use of measures and Which measures, metrics, or
performance targets. indicators are already being
used to assess population
health in the region, if any?
Audience-specific strategic What is the level of skill or
communication. capability to engage in
effective communication with
each of the key audiences in
the region?
Joint reporting on progress toward Which organizations in the
achieving intended results. region publicly or privately
report on progress in
improving population health
Indications of scalability............. For current or new population
health work in the region,
what is the potential for
expansion into additional
groups or other regions?
Plan for sustainability................ What new policy directions,
structural changes, or
specific resources in the
region may be useful for
sustaining population health
improvement efforts over time?
------------------------------------------------------------------------
Upon release of the Guide, NQF launched phase 2 of the project.
During this phase, NQF began enlisting 10 communities to field test the
Action Guide developed in phase 1 of the project. These 10 communities,
selected in November 2014, represent a diverse set of groups, each with
different levels of experience, varied geographic and demographic
focus, and demonstrated involvement in or plans to establish population
health-focused programs. The groups selected for the 18-month field
test will be participating in a variety of activities, such as applying
the content of the Guide to new or existing population health
improvement projects, determining what works and what needs
enhancement, and offering examples and ideas for revised or new content
based on their own experiences. The selected groups also will have the
opportunity to interact with one another and with members of the
committee through in-person meetings and monthly conference calls.
The 10 field testing groups include:
1. Colorado Department of Health Care Policy and Financing (HCPF),
Denver, CO
2. Community Service Council of Tulsa, Tulsa, OK
3. Designing a Strong and Healthy NY (DASH-NY), New York, NY
4. Empire Health Foundation, Spokane, WA
5. Kanawha Coalition for Community Health Improvement, Charleston, WV
6. Mercy Medical Center and Abbe Center for Community Mental Health--A
Community Partnership with Geneva Tower, Cedar Rapids, IA
7. Michigan Health Improvement Alliance, Central Michigan
8. Oberlin Community Services and The Institute for eHealth Equity,
Oberlin, OH
9. Trenton Health Team, Inc., Trenton, NJ
10. The University of Chicago Medicine Population Health Management
Transformation, Chicago, IL
Health Insurance Marketplaces Quality Rating System
Under the statutory provision that the consensus-based entity will
``take into account measures that may assist consumers and patients in
making informed healthcare decisions,'' HHS directed NQF to convene
multistakeholder groups to provide input and comment on the proposed
quality and efficiency measures that will form a core measure set, the
hierarchical structure, and organization of a Quality Rating System
(QRS). The measures will help consumers select health plans through the
new Health Insurance Marketplaces established by the Affordable Care
Act.
NQF's Measure Applications Partnership (MAP) carried out this
project. MAP is made up of stakeholders from a wide array of healthcare
sectors and 7 federal agencies, as well as 150 subject matter experts
representing nearly 90 private-sector organizations, tasked with
recommending measures for federal public reporting, payment, and other
programs to enhance healthcare value.
In the final deliverable for this project, the report titled Input
on the Quality Rating System for Qualified Health Plans in the Health
Insurance Marketplaces,\6\ MAP recognized that the initial
implementation of the QRS will be limited to existing, developed
measures at the health plan level and identified four primary steps to
moving forward over the next five years:
First, HHS should immediately begin to address areas that
are important to consumers but are not represented across the existing
measures in the QRS, specifically, out-of-pocket costs and shared
decisionmaking.
Second, HHS should thoroughly test all aspects of the QRS
with diverse marketplace populations without delaying implementation
and monitor on an ongoing basis.
Third, HHS should include provider-level quality
information within three years after initial
[[Page 53526]]
implementation for comprehensive support of consumer decisionmaking.
Fourth, HHS should add functionality to the QRS within
five years of initial implementation that allows consumers to customize
and prioritize information to assist in their unique decisionmaking
processes.
MAP considered HHS' proposed measures and structure for the
marketplace that will be implemented in 2016 within the context of the
broader vision bulleted above. MAP supported 28 out of 42 measures
proposed for the family core set and 19 out of 25 measures proposed for
the child core set. Additionally, MAP conditionally supported eight
measures for the family core set and four for the child core set, and
did not support six measures for the family core set and two for the
child core set. The recommended measures span a wide range of areas
including CAHPS surveys for various topics, preventative care measures,
resource use measures, readmissions measures, prenatal care, diabetes
measures and other measures that address prevalent conditions.
Recognizing that the proposed measures are limited to those currently
available, MAP identified three measures to address gap areas, and
prioritized gap areas for measure development. The specific measures
proposed by HHS and MAP's recommendations are listed in Appendix G of
the report.
Improving Patient Safety in High-Priority Areas
NQF is leveraging its membership of over 400 organizations from
every part of the healthcare system and its relationships with key
stakeholders across the healthcare field to further mobilize private
sector action in support of HHS' Partnership for Patients,\7\ an
initiative started in spring 2011 to improve patient safety across the
country. Specifically, in 2013 NQF formed three Action Teams--
multistakeholder teams tasked with developing and acting on specific
goals aligned with the NQS safety priority--to address high-priority
areas for improvement, including maternity care, patient and family
engagement, and readmissions. This work concluded in 2014.
The Action Teams comprised diverse national organizations that have
members or chapters in communities across the country. Through
coordination at the national level, Action Teams spur changes to the
delivery system at the local level. These Teams were committed to
specific goals, including:
Reducing early elective deliveries (EEDs);
Reducing readmissions for complex and vulnerable
populations; and
Engaging patients and families in health system
improvement.
The Action Teams developed Action Pathway Reports and other tools
as resources for those who wish to learn from the challenges and
successes of the Action Teams.
Additionally in 2014, NQF held four quarterly meetings and
developed four impact reports that called out innovative ideas and best
practices that have the potential to accelerate change in the area of
patient safety. These meetings focused on specific drivers for safety,
including strengthening the workforce, accreditation and certification,
purchasing and payment, and patient and family engagement. Quarterly
impact reports provided a synopsis of Action Team and stakeholder
activities as well as the quarterly meetings. The accomplishments of
each of the three Action Teams are described below.
Maternity Action Team
The Maternity Action Team was reconvened in early 2014 to continue
its work on addressing inappropriate maternity care. Although
significant progress has been made in reducing EEDs, there are many
areas of the country that are still finding it difficult to achieve
results. As described in the Action Team's report, Maternity Action
Team Action Pathway: Promoting Healthy Mothers and Babies,\8\ the
overarching goal of the Action Team was to reduce EEDs prior to 39
weeks gestation to 5 percent or less in every state. To support this
goal, three specific strategies were identified: Measurement,
partnership, and consumer and provider engagement.
The Action Team developed and disseminated a Playbook for the
Successful Elimination of Early Elective Deliveries \9\ in August 2014
to provide guidance and strategies to help those still struggling to
reduce their rates of EEDs.
Readmissions Action Team
The Readmissions Action Team was formed to support the Partnership
for Patients goal of reducing hospital readmissions within 30 days by
20 percent on a national level. As described in the Readmissions Action
Team Action Pathway: Reducing Avoidable Admissions and Readmissions
\10\ report, the focus of this team was to achieve the Partnership for
Patients goals by identifying high-risk patients with psychosocial
needs, and leveraging patient, provider, and community partnership to
address those needs so as to prevent unwarranted readmissions.
Strategies identified by the Action Team include working together
across stakeholder groups to enhance systems improvement, collaboration
among providers, and patient and family engagement. The Action Team
shared best practices and approaches to improving the quality of care
for high-risk populations to foster both individual and collective
efforts to further progress.
Patient and Family Engagement Action Team
The Patient and Family Engagement Action Team supports the
Partnership for Patients goals around patient safety by utilizing the
support of patients and families to be patient safety advocates, and by
partnering with healthcare organizations to encourage person-centered
care as an organizational core value. As described in the Team's
Patient and Family Engagement Action Pathway: Fostering Authentic
Partnerships between Patients, Families, and Care Teams \11\ report,
three strategies were used to support the goal of fostering authentic
partnerships: Identifying tools, resources, and practices that reflect
patient-preferred practices, and encourage meaningful dialogue among
providers; leveraging existing networks and relationships to spread
these tools and practices; and activating patients and families to
participate in organizational redesign and governance to drive system-
level change.
In support of the strategy to identify tools that can foster
dialogue between patients and caregivers, the Action Team created and
promoted the use of a Patient Passport, a tool to assist patients in
having meaningful and effective communication with providers,
particularly in the hospital setting. The tool allows patients to
initiate and guide conversations with their providers, with the added
benefit of making frontline staff's work simpler by presenting to them
information about the patient that is concise and meaningful.
Common Formats for Patient Safety Data
For more than 10 years, both NQF and the Agency for Healthcare
Research and Quality (AHRQ) have developed and promulgated standardized
approaches for reporting and reducing adverse safety events to enable
shared learning across the country. NQF's list of Serious Reportable
Events (SREs), first published in 2002, has helped raise awareness and
stimulate action around
[[Page 53527]]
preventable adverse events that should be publicly reported. The
Patient Safety and Quality Improvement Act of 2005 advanced reporting
further by authorizing the development of common and consistent
definitions and standardized formats to collect, collate, and analyze
patient safety events occurring within and across healthcare providers.
AHRQ developed the Common Formats--a standardized method for collection
and compilation of information about patient safety events occurring in
the United States, including Serious Reportable Events--to help
operationalize the Act.
To ensure the Common Formats are feasible for use in the field,
AHRQ has contracted with NQF to implement a process that ensures broad
stakeholder input on new Common Formats modules developed by AHRQ for
both hospitals and nursing homes.
NQF has established a process and tools for receiving comments on
the Common Formats beginning with the release of each set and version
and continuing for a specified period thereafter. This project is
guided by an NQF-convened Expert Panel that considers and makes
recommendations regarding comments from healthcare stakeholders.
Previously, based upon the Expert Panel's recommendations, NQF
supported AHRQ in its iterative revisions and refinements of Common
Formats for hospitals and nursing homes. AHRQ has now developed Common
Formats for surveillance in hospitals.
In 2014, NQF continued to collect comments on all versions of
Common Formats for Event Reporting--Hospital, Common Formats for Event
Reporting--Nursing Home V.0.1 Beta, and for individual modules that
have been integrated into these sets. NQF continues to collect comments
on Hospital V.1.1 and V.1.2 and Nursing Home V.0.1 Beta. All comments
received in 2014 have been acted upon by the Expert Panel and
recommendations have been provided to AHRQ. Future expansions of the
Common Formats will include patient events in ambulatory settings.
III. Quality and Efficiency Measurement Initiatives (Performance
Measures)
Under section 1890(b)(2) and (3) of the Act, the entity must
provide for the endorsement of standardized health care performance
measures. The endorsement process shall consider whether measures are
evidence-based, reliable, valid, verifiable, relevant to enhanced
health outcomes, actionable at the caregiver level, feasible for
collecting and reporting data, responsive to variations in patient
characteristics, and consistent across types of healthcare providers.
In addition, the entity must maintain endorsed measures by ensuring
that such measures are updated, or retired, as new evidence is
developed.
Standardized healthcare performance measures are used by a range of
healthcare stakeholders for a variety of purposes. Measures help
clinicians, hospitals, and other providers understand whether the care
they provide their patients is optimal and appropriate, and if not,
where to focus their efforts to improve. In addition, performance
measures are increasingly used in federal accountability pay for
reporting and payment programs, to inform patient choice, and to assess
the effects of care delivery changes.
Working with multistakeholder committees to build consensus, NQF
reviews and endorses healthcare performance measures. Since its
inception in 1999, NQF has developed a portfolio of approximately 600
NQF-endorsed measures which are in widespread use across an array of
settings. The federal government, states, and private sector
organizations use NQF's endorsed measures to evaluate performance and
share information with patients and their families. Together, NQF
measures serve to enhance healthcare value by ensuring that consistent,
high-quality performance information and data are available, which
allows for comparisons across providers and the ability to benchmark
performance.
Over the past several years, NQF, in partnership with HHS and
others, has worked to evolve the science of performance measurement.
This effort has included placing greater emphasis on evidence and
requiring a clear link to outcomes; a greater focus on addressing key
gaps in care, including care coordination and patient experience; and a
requirement that testing of measures demonstrates their reliability and
validity. In addition, in 2014 NQF moved to using standing committees
to be able to respond in real time to newly published research to
ensure its endorsed measures are accurate, evidence-based, and
meaningful.
In 2014, NQF also laid the foundation for the next generation of
measures by providing guidance on how to address socioeconomic and
sociodemographic factors related to measurement; \12\ criteria to use
in evaluating episode groupers; \13\ and beginning a project on how to
use measures to evaluate performance for rural and low-volume
providers.
Current State of NQF Measures Portfolio: Responding to Evolving Needs
Across 6 HHS-funded projects in 2014, NQF added 98 measures to its
portfolio. This contrasts with 27 measures endorsed in 2013 across 6
HHS-funded projects. The difference in endorsed measures between 2013
and 2014 can be attributed to the fact that the 2013 work was primarily
conducted within a contract that was nearing completion due to a delay
in funding. New measure endorsement projects for 2014 were awarded
under a new contracting vehicle implemented in September 2013.
NQF ensures that the measure portfolio contains ``best-in-class''
measures across a variety of clinical and cross-cutting topic areas.
Expert committees review both previously endorsed and new measures in a
particular topic area to determine which measures deserve to be
endorsed or re-endorsed because they are best-in-class. Working with
expert multistakeholder committees,\14\ NQF undertakes actions to keep
its endorsed measure portfolio relevant.
During 2014, NQF also removed 93 measures from its portfolio. NQF
removed about 90 measures from its portfolio in 2013. NQF removes
measures for a variety of reasons including: measures no longer met
more rigorous endorsement criteria; measures are harmonized with other
similar, competing measures; measure developers chose to retire
measures they no longer wish to maintain; or measures are ``topped-
out.''
These ``topped-out'' measures are put into reserve because they
show consistently high levels of performance and are therefore no
longer meaningful in differentiating performance across providers This
culling of measures ensures that time is spent measuring aspects of
care in need of improvement rather than retaining measures related to
areas where widespread success has already been achieved.
While NQF pursues strategies to make its measure portfolio
appropriately lean and responsive to real-time changes in clinical
evidence, it also aggressively seeks measures from the field that will
help to fill known measure gaps and to align with the NQS goals.
Several important factors motivate NQF to expand its portfolio,
including the need for eMeasures; measures that are applicable to
multiple clinical specialties and settings of care; measures which
assist in the evaluation of new payment models (e.g., bundled payment,
Accountable Care Organizations, etc.); and the need for
[[Page 53528]]
more advanced measures that help close cross-cutting gaps in areas such
as care coordination and patient-reported outcomes.
Finally, NQF also works with stewards and developers who create
measures, in order to harmonize related or near-identical measures and
eliminate nuanced differences. Harmonization is critical to reducing
measurement burden for providers, who may be inundated with requests to
report near-identical measures. Successful harmonization results in
fewer endorsed measures for providers to report and for payers and
consumers to interpret. Where appropriate, NQF works with measure
developers to replace existing process measures with more meaningful
outcome measures.
Measure Endorsement Accomplishments
As mentioned previously, NQF added 98 measures to its portfolio in
2014. Forty-eight of these measures were new measure submissions and 50
were measures that retained their NQF endorsement. Twenty-seven of the
98 endorsed measures are outcome measures, 59 are process measures, 7
are composite measures, 2 are structural measures, and 3 are cost and
resource use measures.
In 2014, NQF endorsed measures in order to:
Drive the system to be more responsive to patient/family needs--In
2014, NQF conducted work on Person- and Family-Centered Care and Care
Coordination endorsement projects, including patient-reported outcomes
and patient experience surveys. These measures are used in programs
such as Hospital Inpatient Quality Reporting (IQR) Program, and the
Physician Quality Reporting System (PQRS) as well as reported on the
Hospital Compare Web site.
Improve care for highly prevalent conditions--In 2014, NQF
conducted work on Cardiovascular, Endocrine, and Musculoskeletal
endorsement projects. NQF-endorsed measures in these areas are used in
the Hospital IQR Program and PQRS.
Foster better care and coordination by focusing on crosscutting
areas--NQF also conducted work on Behavioral Health and Patient Safety
endorsement projects in 2014. NQF-endorsed measures in these areas are
used in the Home Health Quality Reporting Program, Hospital IQR
Program, the Inpatient Psychiatric Facility Quality Reporting Program,
and PQRS.
Support new accountability efforts coming online-- In 2014, NQF
conducted work on Cost/Resource Use and Readmission endorsement
projects. For example, the NQF-endorsed readmissions measures are used
in CMS' Hospital Readmissions Reduction Program and Physician Value-
Based Payment Modifier Program.
Other project work also began in 2014 on topics such as health and
well-being, patient safety, musculoskeletal, person- and family-
centered care, and surgery.
Measure highlights in 2014 include the following:
Behavioral health measures. In the United States, it is estimated
that approximately 26.4 percent of the population suffers from a
diagnosable mental disorder. These disorders--which can include serious
mental illnesses, substance use disorders, and depression--are
associated with poor health outcomes, increased costs, and premature
death. Although general behavioral health disorders are widespread, the
burden of serious mental illness is concentrated in about six percent
of the population. In 2005, an estimated $113 billion was spent on
mental health treatment in the United States. Of that amount, $22
billion was spent on substance abuse treatment alone, making substance
abuse one of the most costly (and treatable) illnesses in the nation.
In 2014, phase 2 of this project was completed and phase 3 is in
progress. During phase 2 of the project, the Behavioral Health Steering
Committee evaluated 13 new measures and 11 measures undergoing
maintenance review of which 20 measures were ratified for endorsement.
In phase 3 of this project, which is currently ongoing, the
Behavioral Health Standing Committee reviewed 13 new measures and 6
measures undergoing maintenance review. The Committee recommended 13
measures for endorsement (9 process measures, 3 outcome measures, and 1
composite measure were approved); 1 measure was not recommended; and 1
measure was deferred.
Cost and resource use measures. To expand NQF's portfolio of
measures that could be used to assess efficiency and contribute to an
assessment of value, NQF has undertaken foundational work on cost and
resource use definitions. Phases 2 and 3 of this project were conducted
in 2014.
Phase 2 focused on cardiovascular condition-specific measures;
phase 3 focused on pulmonary condition-specific measures, and
condition-specific episode based measures. The Cost and Resource Use
Standing Committee reviewed three measures, and three were recommended
for endorsement. In phase 2, three measures were ratified for
endorsement; 2 out of the 3 measures received endorsement only with
conditions. The conditions include a one-year look-back assessment of
unintended consequences by reviewing the related data, as well as
consideration for the SES trial period.
In phase 3, all three recommended measures were ratified in
December 2014 with the same conditions as the phase 2 measures: one-
year look-back assessment of unintended consequences, consideration for
the SES trial period and attribution.
Cardiovascular measures. Cardiovascular disease is the leading
cause of death for men and women in the United States. It accounts for
approximately $312.6 billion in healthcare expenditures annually.
Coronary heart disease (CHD), the most common type, accounts for 1 of
every 6 deaths in the United States. Hypertension--a major risk factor
for heart disease, stroke, and kidney disease--affects 1 in 3
Americans, with an estimated annual cost of $156 billion in medical
costs, lost productivity, and premature deaths.
In Phase 1 of the Cardiovascular project, the Standing Committee
evaluated 8 new measures and 9 measures undergoing maintenance review
against NQF's standard measure evaluation criteria. 14 (6 process
measures, 5 outcome measures and 3 composite measures) of the 17
measures submitted were recommended by the Committee, while 3 were not
recommended.
The second phase began in September 2014. Within this phase, the
Standing Committee will provide recommendations for endorsement on 16
measures (10 new measures and 6 measures undergoing maintenance review)
against NQF's measure evaluation criteria. The final technical report
for this phase will be posted on the NQF Cardiovascular phase 2 Web
page and submitted to HHS in July 2015.
As part of NQF's ongoing work with performance measurement for
cardiovascular conditions, an open call for measures is now underway
for the third phase of this project. Within this project, NQF is
soliciting new measures and concepts on any cardiovascular condition,
including hypertension, coronary artery disease, acute myocardial
infarction, PCI, heart failure, atrial fibrillation, or any other heart
disease, and any treatments, diagnostic studies, interventions,
procedures (excluding surgical procedures), or outcomes associated with
these conditions.
Endocrine measures. Endocrine conditions most often result from the
[[Page 53529]]
endocrine system producing either too much or too little of a
particular hormone. In the United States, two of the most common
endocrine disorders are diabetes and osteoporosis. Diabetes, a group of
diseases characterized by high blood glucose levels, affects as many as
25.8 million Americans and ranks as the seventh leading cause of death
in the United States. Osteoporosis, a bone disease characterized by low
bone mass and density, affects an estimated 9 percent of U.S. adults
age 50 and over. Many of the diabetes measures in the portfolio are
among NQF's longest-standing measures.
NQF selected the Endocrine measure evaluation project to pilot test
a process improvement to allow frequent submission and evaluation of
measures in order to help speed up the time from measure development to
use in the field. This 22-month project will include three full
endorsement cycles, allowing for the submission and review of both new
and previously-endorsed measures every six months, instead of every
three years which had been the norm. In addition, this project is one
of the first to transition to the use of Standing Committees, meaning
that the measure endorsement committee is able to review measures on a
frequent basis instead of once at the start of a project as done
previously.
In cycle 1, the Standing Committee recommended 14 out of 15
measures submitted for endorsement; the measures were ratified by the
Board in 2014. In cycle 2, all six measures (all maintenance, no new
measures were submitted) were recommended for endorsement. The measures
were all process measures and related to diabetes and osteoporosis. All
recommended measures were ratified in December 2014. The submission
deadline for cycle 3 closed in December 2014; one composite measure and
one outcome measure related to diabetes were submitted for maintenance
review. The measures will be reviewed by the Committee in January 2015.
Care coordination measures. Care coordination is increasingly
recognized as fundamental to the effectiveness of healthcare systems in
improving patient outcomes. Poorly coordinated care regularly leads to
unnecessary suffering for patients, as well as avoidable readmissions
and emergency department visits, increased medical errors, and higher
costs.
People with chronic conditions and multiple co-morbidities--and
their families and caregivers--often find it difficult to navigate our
already complex healthcare system. As this ever-growing population
transitions from one care setting to another, they are more likely to
suffer the adverse effects of poorly coordinated care. Incomplete or
inaccurate transfer of information, poor communication, and a lack of
follow-up can lead to poor outcomes, such as medication errors.
Effective communication within and across the continuum of care will
improve both quality and affordability.
In the third phase of the Care Coordination project, the Standing
Committee evaluated 1 new measure and 11 measures undergoing
maintenance review. Eleven of the measures were recommended for
endorsement by the Committee, and one was not recommended. Following
review of the measures, the Committee recommended that a suite of seven
measures regarding Emergency Transfer Communication be combined into
one measure. The Board of Directors ratified the recommendations of the
Committee in September 2014 and approved five measures (two process
measures and three outcome measures) for endorsement.
All-cause admissions and readmissions measures. Unnecessary
admissions and avoidable readmissions to acute care facilities are an
important focus for quality improvement by the healthcare system.
Previous studies have shown that nearly 1 in 5 Medicare patients is
readmitted to the hospital within 30 days of discharge, costing upwards
of $426 billion annually.
In 2014, the All-Cause Admissions and Readmissions Standing
Committee evaluated 15 new measures and 3 measures undergoing
maintenance review against NQF's standard evaluation criteria. Fifteen
of the 18 measures were recommended for endorsement by the Committee.
Seventeen of the 18 measures were recommended for endorsement and
approved by the CSAC. All 17 measures were ratified for endorsement by
the NQF Board but only with the following conditions: A one-year look-
back assessment of unintended consequences and consideration for the
SES trial period.
Health and well-being measures. Social, environmental, and
behavioral factors can have significant negative impact on health
outcomes and economic stability; yet only 3 percent of national health
expenditures are spent on prevention, while 97 percent is spent on
healthcare services. Population health includes a focus on health and
well-being, along with disease and illness prevention and health
promotion. Using the right measures can determine how successful
initiatives are in reducing mortality and excess morbidity through
prevention and wellness and help focus future work to improve
population health in appropriate areas.
In phase 1, the Health and Well-Being Standing Committee evaluated
seven newly submitted measures and eight measures undergoing
endorsement review. One measure was withdrawn from consideration at the
request of the Committee and the developer and will be evaluated in
Health and Well-Being phase 2. Most new measures were related to dental
care and a breast cancer screening measure was updated to reflect
current guidelines. The Standing Committee recommended 13 measures for
endorsement while one measure was not recommended. The 13 measures (7
process measures and 6 outcome measures) were ratified for endorsement
in October 2014 and the final technical report was posted to the NQF
Health and Well-Being phase 1 project Web page and submitted to HHS in
December 2014.
Phase 2 of the Health and Well-Being project launched in October
2014. The call for measures is open until January 16, 2015. In this
phase, seven measures are undergoing maintenance review against NQF's
measure evaluation criteria.
Patient safety measures. NQF has a 10-year history of focusing on
patient safety. Through various projects, NQF has previously endorsed
over 100 consensus standards related to patient safety. The Safe
Practices, Serious Reportable Events (SREs), and NQF-endorsed patient
safety measures are important tools for tracking and improving patient
safety performance in American healthcare. However, gaps still remain
in the measurement of patient safety. There is also a recognized need
to expand available patient safety measures beyond the hospital setting
and harmonize safety measures across sites and settings of care. In
order to develop a more robust set of safety measures, NQF will be
soliciting patient safety measures to address environment-specific
issues with the highest potential leverage for improvement.
In phase 1, the Patient Safety Standing Committee evaluated 4 new
measures and 12 measures undergoing maintenance review. Eight of the
measures (five process measures and three outcome measures) were
recommended for endorsement by the Committee, and eight were not
recommended. In addition, the Patient Safety Standing Committee
conducted an ad hoc review of measure 0500, Severe Sepsis and Septic
Shock: Management Bundle, due to change in
[[Page 53530]]
the underlying evidence per a randomized control trial. The Committee
recommended continued endorsement of this measure.
NQF opened the phase 2 call for measures for Patient Safety
measures in 2014. The Steering Committee's evaluation will take place
in 2015.
Musculoskeletal measures. This project focuses on both individual
and composite measures inclusive of all aspects of musculoskeletal
health for all populations, with an emphasis on disparate and
vulnerable populations. Improvement efforts for musculoskeletal
conditions include imaging for low back pain; screening, assessment,
and therapies for rheumatoid arthritis; assessment, monitoring, and
therapies in the treatment of gout; and timely pain management for long
bone fracture which are consistent with the NQS triple aim and align
with several of the NQS priorities. NQF selected the Musculoskeletal
project as the first to pilot test the optional path of eMeasure trial
approval, which is intended for eMeasures that are ready for
implementation but cannot yet be adequately tested to meet NQF
endorsement criteria. These measures are not recommended at this stage
for use in accountability applications such as public reporting or
payment, but they have been judged to be ready for implementation in
real-world settings in order to generate the data required to assess
reliability and validity. They may be considered for endorsement after
sufficient data to assess reliability and validity testing have been
submitted to NQF, within three years of trial approval.
In 2014, the Musculoskeletal Standing Committee evaluated eight new
measures and four measures undergoing maintenance review. Three
measures were recommended for endorsement, and four measures were
recommended for eMeasure trial approval. All recommended measures were
process measures and related to gout and rheumatoid arthritis.
Person- and family-centered care measures. Ensuring person- and
family-centered care is a core concept embedded in the National Quality
Strategy priority of ensuring that each person and family is engaged as
partners in their care. Person- and family-centered care encompasses
the outcomes of interest to patients receiving healthcare services,
including health-related quality of life, functional status, symptoms
and symptom burden, and experience with care as well as patient and
family engagement in care, including shared decisionmaking and
preparation and activation for self-care management. This project is
focusing on patient-reported outcomes (PROs), but also may include some
clinician-assessed functional status measures. NQF's 2012 project on
PROs \15\ in performance measurement provides a basis for reviewing
PRO-based performance measures, referred to as PRO-PMs.
NQF has identified 40 endorsed measures that are due for
endorsement maintenance. Given the number and complexity of endorsed
measures to review as well as an expectation of additional new measure
submissions, NQF will undertake this project in two phases. Phase 1
examined experience with care measures, and phase 2 will review
measures of functional status (clinician and patient-assessed).
In phase 1, the Standing Committee evaluated one new measure and 11
measures undergoing maintenance review. The Committee recommended 10
measures for endorsement; one measure was not recommended and one
measure was withdrawn by the developer. The 10 recommended measures
(all outcome measures) were ratified for endorsement in December 2014.
The second phase began in September 2014, and a total of 28
measures (14 new measures and 14 measures undergoing maintenance
review) will be reviewed and evaluated. The majority of phase 2
measures are outcome measures with the exception of four process
measures.
Surgery measures. The rate of surgical procedures is increasing
annually. In 2010, 51.4 million inpatient surgeries were performed in
the United States; 53.3 million procedures were performed in ambulatory
surgery centers. Ambulatory surgery centers have been the fastest
growing provider type participating in Medicare. As part of NQF's
ongoing work with performance measurement for patients undergoing
surgery, this project seeks to identify and endorse performance
measures that address a number of surgical areas, including cardiac,
thoracic, vascular, orthopedic, neurosurgery, urologic, and general
surgery. This project will seek new performance measures in addition to
conducting maintenance reviews of surgical measures endorsed prior to
2012 using the most recent NQF measure evaluation criteria.
In 2014, the Surgery Standing Committee evaluated 9 new measures
and 20 measures undergoing maintenance review in phase 1. Twenty-one of
these measures (10 outcome measures, 6 outcome measures, 2 composite
measures, and 3 structural measures) were recommended (9 recommended
for reserve status) for endorsement by the Committee, 7 were not
recommended, and 1 was withdrawn by the developer.
Phase 2 of this project builds on the work of the previous Surgery
Endorsement project, launched in 2013. Phase 2 will seek to identify
and endorse new measures that can be used to assess surgical conditions
at any level of analysis or setting of care, and review endorsed
measures scheduled for maintenance. The call for measures under phase 2
was initiated in 2014 and closed on January 14, 2015. A total of 26
measures will undergo maintenance review in this phase.
Eye care and ear, nose, and throat conditions measures. This
project seeks to identify and endorse performance measures for
accountability that address eye care and ear, nose, and throat health.
Nineteen measures will undergo maintenance review using NQF's measure
evaluation criteria in the areas of glaucoma, macular degeneration,
hearing screening and evaluation, and ear infections. NQF initiated the
call for measures in 2014.
Renal measures. Renal disease is a leading cause of morbidity and
mortality in the United States. This project will identify and endorse
performance measures for accountability and quality improvement for
renal conditions. Specifically, the work will examine measures that
address conditions, treatments, interventions, or procedures relating
to end-stage renal disease (ESRD), chronic kidney disease (CKD) and
other renal conditions. Measures that address outcomes, treatments,
diagnostic studies, interventions, and procedures associated with these
conditions will be considered. In addition, 21 measures will undergo
maintenance review using NQF's measure evaluation criteria. NQF opened
a call for measures in 2014; it will remain open until February 27,
2015.
Advancing Measurement Science
In 2014, NQF was again asked to provide guidance on emerging areas
of importance by bringing together experts and diverse stakeholders to
achieve consensus on next steps in deciding whether or not it is
appropriate to risk adjust measures for socioeconomic and
sociodemographic factors and how to best define and construct episode
groupers. The reports--Risk Adjustment for Socioeconomic Status or
Other Sociodemographic Factors \16\ and Evaluating Episode Groupers: A
Report from the National Quality Forum,\17\ were completed to help
advance the science of performance measurement.
[[Page 53531]]
Risk Adjustment for Socioeconomic Status or other Sociodemographic
Factors. With funding from HHS, NQF convened an Expert Panel tasked
with considering whether to adjust performance measures for
socioeconomic status (SES) and other demographic factors, including
income, education, primary language, health literacy, race, and other
factors. The Panel's report, released in August, has several major
implications for NQF policy and the field of measurement.
Whether to adjust measures for SES and sociodemographic factors is
of high interest to stakeholders who have passionate views and concerns
on all sides of the issue. As a testament to these concerns, NQF
received more public comments on this topic than any other project to
date. All stakeholders expressed a need for performance measures to
provide fair comparisons across those being measured, and also agreed
that disparities in healthcare and health faced by disadvantaged
patients should not be hidden. In addition there are major challenges
for the providers and health plans that care for these disadvantaged
populations that should not be ignored.
The Expert Panel recommended that measures should be adjusted for
socioeconomic status if certain conditions are met. The panel further
recommended that if a measure is adjusted for SES factors, the
performance data must be stratified so that any disparities are made
visible. The panel also made specific recommendations for
operationalizing potential SES and sociodemographic adjustment,
including guidelines for selecting risk factors and the kind of
information to submit for measure review. Finally, the Panel
recommended that NQF appoint a standing Disparities Committee which
will ensure consistency in applying standards for SES adjusted measures
and study whether or not there were unintended consequences when using
such measures in the field.
Moving forward, NQF has accepted the recommendations of the Panel
and will begin a two-year trial period in 2015 during which the
previous NQF restriction against SES risk adjustment will be lifted.
Committees evaluating measures will be able to recommend that a
measure be risk adjusted for socioeconomic or sociodemographic factors
only if certain conditions are met. After the trial period concludes,
NQF will determine if its criteria should be permanently changed to
include SES adjustment under certain circumstances. In addition, work
has begun to seat the new standing Disparities Committee. Additional
details describing the trial period will be posted on the NQF Web site
as they become available.
Episode Grouper Criteria. Episode-based performance measurement is
one approach to better understanding the utilization and costs
associated with certain conditions by grouping care into condition-
specific or procedure-specific episodes. Episode grouper software tools
are an accepted method for aggregating claims data into episodes to
assess condition-specific utilization and costs. Using an episode
grouper, healthcare services provided over a defined period of time can
be analyzed and grouped by specific clinical conditions to generate an
overall picture of the services used to manage that condition.
Section 3003 of the Patient Protection and Affordable Care Act
(Affordable Care Act) Pub. L. 111-148, requires the Secretary of HHS to
develop an episode grouper. With funding from HHS, NQF convened an
Expert Panel to define the characteristics and challenges of
constructing episode groupers; determine an initial set of criteria by
which episode groupers could be evaluated; and identify implications
and considerations for NQF endorsement of episode groupers. The panel
did not focus on a particular grouper or product, but instead
recommended criteria that can be applied to any episode grouper that
may be submitted for evaluation.
The panel recommended the following submission items for
evaluation: descriptive information on the intent and planned use of
the grouper; the clinical logic and data required for grouping claims;
and reliability and validity testing. In particular, the panel
emphasized the importance of understanding the intent and planned use
for evaluating potential threats to validity and possible unintended
consequences of using the grouper.
Further input from NQF's Consensus Standards Approval Committee
(CSAC) confirmed the complexity of issues regarding the evaluation of
episode groupers. CSAC suggested that endorsement for episode groupers
is premature, however, and acknowledged there is a need for: (1) A
qualitative peer review process to initially evaluate episode groupers,
and (2) a process to facilitate transparency for stakeholders about
what is contained within episode groups. The framework outlined in the
NQF report \18\ addresses these needs and moves the field forward to
eventual evaluation and endorsement of episode groupers.
The Panel also generally agreed that evaluation of the CMS public
episode grouper would be a suitable starting point to learn and
understand the feasibility of applying the approaches and criteria
outlined in this report. In order to fully implement this process,
additional work would be needed to refine the criteria and submission
elements and build out a process for evaluation. Taking into account
NQF's expertise, further efforts to explore groupers should focus on
how the measures developed from an episode grouper can be evaluated and
endorsed.
New Work Ahead
Since September 2014, HHS has awarded to NQF several additional
endorsement projects as well as new conceptual work related to the use
of HIT to further performance measurement, and work to develop
measurement frameworks for both rural areas and home- and community-
based services. The new endorsement work focuses on eye, ear, nose, and
throat conditions, and renal care. NQF has begun these projects, as
well as issuing calls for measures to be reviewed by expert panels and
considered for endorsement.
Work Related to Facilitating eMeasurement
Implementation and adoption of health information technology (HIT)
is widely viewed as essential to the transformation of healthcare.
While the use of HIT presents many new opportunities to improve patient
care and safety, it can also create new hazards, and will fulfill its
potential only if the risks associated with its use are identified and
a coordinated effort is developed to mitigate those risks.
An HIT-related safety event--sometimes called ``e-iatrogenesis''--
has been defined as ``patient harm caused at least in part by the
application of health information technology.'' \19\ Detecting and
preventing HIT-related safety events is challenging, because these are
often multifaceted events, involving not only potentially unsafe
technological features of electronic health records, for example, but
also user behaviors, organizational characteristics, and rules and
regulations that guide most technology-focused activities.
This project will be guided by a multistakeholder NQF Committee
which includes experts in health information technology data systems
and electronic health records, providers across different settings,
front-line clinicians, public and private payers, and experts in
patient safety issues related to the use of HIT. The
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Committee will work to explore the intersection of HIT and patient
safety in order to create a report that will provide a comprehensive
framework for assessment of HIT safety measurement efforts, a measure
gap analysis and recommendations for gap-filling, and best practices
and challenges in measurement of HIT safety issues to-date. In 2014,
NQF released a call for nominations and finalized the standing
committee for this project.
In addition, NQF was awarded a project on value sets in late 2014
that will begin in 2015.
IV. Stakeholder Recommendations on Quality and Efficiency Measures and
National Priorities
Measure Applications Partnership
Under section 1890A of the Act, HHS is required to establish a pre-
rulemaking process under which a consensus-based entity (currently NQF)
would convene multistakeholder groups to provide input to the Secretary
on the selection of quality and efficiency measures for use in certain
federal programs. The list of quality and efficiency measures HHS is
considering for selection is to be publicly published no later than
December 1 of each year. No later than February 1 of each year, the
consensus-based entity is to report the input of the multistakeholder
groups, which will be considered by HHS in the selection of quality and
efficiency measures.
The Measure Applications Partnership (MAP) is a public-private
partnership convened by NQF, as mandated by the ACA (Pub. L. 111-148,
section 3014). MAP was created to provide input to HHS on the selection
of performance measures for more than 20 federal public reporting and
performance-based payment programs. Launched in the spring of 2011, MAP
is composed of representatives from more than 90 major private-sector
stakeholder organizations, 7 federal agencies, and approximately 150
individual technical experts. For detailed information regarding the
MAP representatives, criteria for selection to MAP and length of
service, please see Appendix D.
MAP provides a forum to get the private and public sectors on the
same page with respect to use of measures to enhance healthcare value.
In addition, MAP serves as an interactive and inclusive vehicle by
which the federal government can solicit critical feedback from
stakeholders regarding measures used in federal public reporting and
payment programs. This approach augments CMS' traditional rulemaking,
allowing the opportunity for substantive input to HHS in advance of
rules being issued. Additionally, MAP provides a unique opportunity for
public- and private-sector leaders to develop and then broadly review
and comment on a future-focused performance measurement strategy, as
well as provide shorter-term recommendations for that strategy on an
annual basis. MAP strives to offer recommendations that apply to and
are coordinated across settings of care; federal, state, and private
programs; levels of attribution and measurement analysis; payer type;
and points in time.
In 2014, the MAP took on several diverse tasks focused on
recommending measures for federal public reporting and payment
programs; developing ``families of measures'' (groups of measures
selected to work together across settings of care in pursuit of
specific healthcare improvement goals); and providing input on measures
for vulnerable populations, including Medicare-Medicaid enrollees and
adults and children enrolled in Medicaid.
2014 Pre-Rulemaking Input
On December 1, 2013, MAP received and began reviewing a list of 234
measures under consideration by HHS for use in more than 20 Medicare
programs covering clinician, hospital, and post-acute care/long-term
care settings. The MAP Pre-Rulemaking Report: 2014 Recommendations on
Measures Under Consideration by HHS \20\ represents the MAP's third
annual round of input regarding performance measures under
consideration for use in federal programs.
In this pre-rulemaking report issued in 2014, MAP recommended that
HHS include 216 measures in different Medicare programs. As MAP
supported some measures for use in multiple programs, this equaled 115
unique measures. Further, MAP recommended that HHS remove 48 measures
from the programs. To sharpen its feedback, MAP provided new
descriptions for its recommendations. Starting this year, it initiated
the term ``conditional support'' in order to define explicit conditions
that must be resolved before a measure receives MAP's full support for
implementation. This designation, which replaces the previous option of
``supporting the direction'' of a measure, provides a clearer pathway
for getting the measure into use.
MAP enhanced its 2014 pre-rulemaking process by utilizing the
following approach (also contained in Appendix C of the pre-rulemaking
report):
MAP's deliberations were informed by its prior work,
including its 2012 and 2013 pre-rulemaking reports, families of
measures, and measure gaps previously identified across all MAP
reports.
MAP used its Measure Selection Criteria to evaluate
existing measures in use by programs before receiving the new measures
under consideration to help make meetings more efficient.
Building upon its program measure set evaluations, MAP
determined whether the measures on HHS' list of measures under
consideration would enhance the program measure sets and provided
rationales for its recommendations.
Finally, after reviewing the measures under consideration,
MAP reassessed the program measure sets for remaining high-priority
gaps.
In its 2014 pre-rulemaking report, MAP noted some progress towards
both measurement alignment--uniform use of measures across federal
programs--and filling of measure gaps. In terms of measure alignment,
MAP found that a majority of measures are being used in more than one
HHS program. While this is promising, MAP noted the need to make
further progress in using similar measures across a variety of public-
and private-sector initiatives. In terms of measure gaps, MAP found
similarly mixed results. Although there are now measures deployed to
address areas in which there had previously been no meaningful way to
measure performance, multiple gaps remain. These gaps include critical
hospital safety measure gaps in the Inpatient Hospital Quality
Reporting, Hospital Value-Based Purchasing, and Hospital Acquired
Conditions Reduction Programs and clinician outcome measures for the
Value-Based Payment Modifier and Physician Compare. MAP members have
noted that they would like to see a more systematic assessment of
ongoing progress towards gap-filling going forward.
2015 Pre-Rulemaking Input
In 2014, the MAP also began work on the 2015 Pre-Rulemaking Report.
The four MAP workgroups--Clinician, Dual Eligible Beneficiaries,
Hospital, and Post-Acute Care/Long-Term Care--met individually in
December to review and provide input to the MAP Coordinating Committee
on measure sets for use in federal programs addressing their respective
populations. A report detailing recommended measures will be released
on February 1, 2015. In addition, two topical pre-rulemaking reports
will be issued in 2015, one on hospital and PAC/LTC programs (February
15, 2015) and another on clinician programs and cross-cutting measures
(March 15, 2015).
[[Page 53533]]
Families of Measures: Affordability, Person- and Family-Centered Care,
and Population Health
In 2014, HHS again tasked the MAP to identify new families of
measures--groups of measures selected to work together across settings
of care in pursuit of specific healthcare improvement goals--in three
high-priority areas that relate to NQS priorities: Affordability,
person- and family-centered care, and population health. In July 2014,
the MAP Task Forces for the Affordability, Person- and Family-Centered
Care, and Population Health topics released a final report, Finding
Common Ground for Healthcare Priorities: Families of Measures for
Assessing Affordability, Population Health, and Person-and Family-
Centered Care.\21\
There were several cross-cutting issues that emerged across these
three families of measures. First, measures need to be aligned with
important concept areas, such as the aims of the NQS. Second, families
of measures provide a tool that stakeholders can use to identify the
most relevant available measures for particular measurement needs,
promoting alignment by highlighting important measurement categories
that can be applied to other measurement initiatives. And finally,
while families include important current measures, there are not
sufficient measures for assessing several priority areas within each
family. This finding highlights the need for further development of
measures in affordability, population health, and person- and family-
centered care.
Affordability Family of Measures
Measurement plays a critical role in improving affordability.
Rising healthcare costs are affecting all stakeholders, and all
stakeholders have a shared responsibility for making care affordable.
In order to help address this issue, MAP and NQF staff went through a
multistage process to identify the most promising affordability
measures to constitute a family of related measures. These measures
were identified and selected based on evidence of impact, such as the
leading causes of preventable death or the conditions associated with
highest healthcare spending. Measures were then separated into two
overarching categories, measures of current spending, and measures of
cost drivers. A chart detailing the framework and measures identified
for the Affordability Family are included in Appendix C of the
report,\22\ Finding Common Ground for Healthcare Priorities: Families
of Measures for Assessing Affordability, Population Health, and Person-
and Family-Centered Care.
On a broader level, MAP pointed out that the current United States
health system is opaque in terms of price and cost. This lack of
transparency is a challenge for patients who cannot find out in advance
what any given healthcare service will cost. In addition, to fully
understand efficiency and value, cost measures must be considered in
conjunction with measures of quality. This would allow consumers to
understand trade-offs between cost and quality and would allow the user
to identify when cost can be reduced while maintaining or improving
quality.
MAP also noted that current measures are limited in their ability
to describe the full cost picture. In addition, MAP highlighted that
there are direct and indirect costs from disease and treatment, and
that current measures focus on direct costs while excluding indirect
costs that may be significant for patients and families, e.g.,
transportation to providers, lost income from missing work. An
additional challenge is the limited number of composite measures that
provide high-level information to consumers, payers, and purchasers and
give them a big picture idea of affordability. Further work is needed
to produce measures that comprehensively capture cost at multiple
levels.
Population Health Family of Measures
Measuring the upstream determinants of health, both in healthcare
and community settings, is critical for improving population health.
Although it is important to focus on the health of the entire
population, attention should also be given to health disparities and
the unique needs of subpopulations. Focusing on interventions that both
improve the health of people in geographic or geopolitical areas as
well as population-based outcomes will help achieve the goals of the
NQS. For the Population Health Family of Measures, MAP selected
measures of clinical preventive services, such as screenings and
immunizations, as well as a number of measures that address topics
outside of the traditional healthcare system. In addition, MAP
considered how measures could be used in applications such as a
community health needs assessment and public health activities. This
approach coincides with efforts to redirect focus from individual sick
care to the health and well-being of populations.
MAP selected a family of population health measures based on an
overarching framework and broad measurement domains which included
consideration for measures of total population health, determinants of
health, and health improvement activities. MAP refined this conceptual
framework to identify topic areas that address key aspects of
population health, with the final groupings largely aligning with the
Healthy People 2020 Leading Health Indicator topic areas. A chart
detailing the framework and measures identified for the Affordability
Family are included in Appendix D of the report,\23\ Finding Common
Ground for Healthcare Priorities: Assessing Affordability, Population
Health, and Person- and Family-Centered Care.
Person- and Family-Centered Care Family of Measures
Collaborative partnerships between persons, families, and their
care providers are critical to enabling person- and family-centered
care across the healthcare continuum. Family involvement has been
correlated with improved patient and family outcomes and decreased
healthcare costs. Given the positive impact that person- and family-
centered care can have, measurement should strive to not only capture
patients' experience of care but also include patient-reported measures
that evaluate meaningful outcomes for those receiving care.
Working with a set of guiding principles for person- and family-
centered care, MAP focused on creating a family of measures that
covered five high priority topic areas: interpersonal relationships,
patient and family engagement, care planning and delivery, access to
support, and quality of life. A chart detailing the high-priority topic
areas and measures identified for the Person- and Family-Centered Care
Family of measures is included in Appendix E of the report,\24\ Finding
Common Ground for Healthcare Priorities: Assessing Affordability,
Population Health, and Person- and Family-Centered Care. Also included
under Appendix E is a crosswalk of all the pertinent CAHPS survey tools
at the measure level to the topic areas within the family of measures.
2014 Input on Quality Measures for Dual Eligible Beneficiaries
In support of the NQS aims to provide better, more patient-centered
care as well as improve the health of the U.S. population through
behavioral and social interventions, HHS asked NQF to again convene a
multistakeholder group via MAP to address measurement issues related to
people enrolled in both the Medicare and Medicaid programs--a
population often referred to as the ``dual
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eligibles'' or Medicare-Medicaid enrollees. In August 2014, MAP
released its fifth report focused on this population: 2014 Input on
Quality Measures for Dual Eligible Beneficiaries.\25\
In this report, MAP provided its latest guidance to HHS on the use
of performance measures to evaluate and improve care provided to
Medicare-Medicaid enrollees. Building on prior work in this area, MAP:
Updated the Family of Measures for Dual Eligible
Beneficiaries and described persistent gaps in measures;
Explored strategies to improve health-related quality of
life by fostering shared accountability across providers on a given
team; and
Described an approach to gathering feedback from
stakeholders across the field using measures focused on Medicare-
Medicaid enrollees to inform MAP's future decisionmaking.
The Family of Measures for Dual Eligible Beneficiaries is a group
of 59 total measures determined to be the best available to address the
needs of this unique population. It was updated in 2014 with the
removal of two measures and the addition of one measure. The measures
MAP removed related to e-prescribing and HIV screening, and were no
longer NQF-endorsed or being maintained by their measure stewards.
Three newly endorsed measures were considered for inclusion into the
Family and one measure (NQF #2158 Payment-Standardized Medicare
Spending Per Beneficiary) was added to address the important topic of
cost. The Family still lacks an equivalent measure of costs incurred by
Medicaid in caring for Medicare-Medicaid enrollees.
MAP also continued to monitor the pipeline of measures in
development that are relevant to Medicare-Medicaid enrollees, including
six measures NCQA is designing for use in managed long-term services
and supports programs. Critical measure gap areas remain, including
shared decisionmaking and psychosocial needs.
Since the start of MAP's work, quality of life has been identified
as a high-leverage opportunity for improvement through measurement. MAP
discussed methods for measuring and improving quality of life outcomes
tied to long-lasting health conditions. Specifically, MAP's report
describes how the medical model needs to be coupled with a social
orientation to providing care and supports. Four tactics are explored:
person- and family-centered care, team-based approaches to care, shared
accountability, and shared decisionmaking. MAP looked to current
examples of how quality of life has been quantified, including
indicators and surveys such as the CMS CARE Tool that measures
functional status, and the National Core Indicators survey that
evaluates quality of life aspects as reported by consumers with
developmental disabilities.
2014 Report on the Core Set of Health Care Quality Measures for Adults
Enrolled in Medicaid
MAP reviewed the Core Set of Health Care Quality Measures for
Adults Enrolled in Medicaid (Medicaid Adult Core Set) to carefully
evaluate and identify opportunities to improve the measures in use. In
doing so, MAP considered states' feedback from the first year of
implementation and applied its standard Measure Selection Criteria. MAP
supported the continued use of most measures in the Core Set to
maintain stability for participating states. The committee recommended
the removal of one measure (NQF #0063 Comprehensive Diabetes Care: LDL-
C Screening) because clinical guidelines underpinning it are in flux.
Additionally, MAP requested the phased addition of up to three measures
to the Core Set, addressing the topics of diabetes care, medication
management for asthma, and care transitions.
MAP recommended that HHS continue to support states' efforts to
gather, report, and analyze data that inform quality improvement
activities. The Medicaid core set program is still new, and uses of
quality data are expected to gradually mature from an internal focus on
accuracy and year-over-year improvement to a more sophisticated
approach involving benchmarking and public reporting. At the same time,
HHS and MAP remain conscious that states are voluntarily participating
in submitting data on the Medicaid Adult Core Set and need to be
mindful of that reality. The program measure set will continue to
evolve in response to changing federal, state, and stakeholder needs
and its maintenance should be considered a long-term strategic goal.
Strengthening the Core Set of Health Care Quality Measures for Children
Enrolled in Medicaid and CHIP, 2014
HHS awarded NQF additional work in 2014 to assess and strengthen
the Core Set of Health Care Quality Measures for Children Enrolled in
Medicaid and CHIP (Child Core Set). Using a similar approach to its
review of the Adult Core Set, MAP performed an expedited review over a
period of ten weeks to provide input to HHS within the 2014 federal
fiscal year. MAP considered states' feedback from their ongoing
participation in the voluntary reporting program and applied its
standard measure selection criteria to identify opportunities to
improve the Child Core Set.
MAP supported the continued use of all but one measure in the Child
Core Set--Percentage of Eligibles That Received Dental Treatment
Services--because it is not actionable for quality improvement
purposes. Additionally, MAP requested the phased addition of up to six
measures to the Child Core Set, two of which are oral health measures
that would serve as appropriate replacements for the measure suggested
for removal. Other measures MAP recommended for addition address family
experience of hospital care, suicide risk assessment for children and
adolescents with major depression, and birth outcomes.
MAP members discussed numerous cross-cutting and strategic issues
related to this reporting program, including limitations in the data
infrastructure to support measurement, feasibility concerns for
measures not specified for state-level analysis, and increasing
alignment of Child Core Set measures with the Medicaid Adult Core Set
and other quality reporting programs. A major strategic consideration
for the future direction of the Child Core Set is the large volume of
pediatric measures in development under the auspices of the AHRQ-CMS
Pediatric Quality Measures Program (PQMP); these measures will become
available for MAP's consideration over the course of the next year.
V. Gaps in Endorsed Quality and Efficiency Measures and Evidence and
Targeted Research Needs
Under section 1890(b)(5)(iv) of the Act, the entity is required to
describe gaps in endorsed quality and efficiency measures, including
measures within priority areas identified by HHS under the agency's
National Quality Strategy, and where quality and efficiency measures
are unavailable or inadequate to identify or address such gaps. Under
section 1890(b)(5)(v) of the Act, the entity is also required to
describe areas in which evidence is insufficient to support endorsement
of quality and efficiency measures in priority areas identified by the
Secretary under the National Quality Strategy and where targeted
research may address such gaps.
MAP Pre-Rulemaking Input Related to Gap Filling
NQF continued in 2014 to address the need to fill measurement gaps
to build on and supplement the analytic work
[[Page 53535]]
that has informed previous Measure Gap Analysis Reports as well as
other MAP reports. However, much work remains to be done by measure
developers, NQF, and many other entities to accelerate the closing of
gaps.
With each MAP pre-rulemaking cycle, MAP examines progress on both
alignment and measure gap-filling, and assesses how best to achieve
these objectives. MAP's 2014 pre-rulemaking review of proposed measures
submitted by HHS yielded a list of topic areas that needed measures
that was largely the same as the one developed the previous year.
Public commenters generally agreed with the gap areas identified on the
NQF list, which include gaps in:
Safety: Healthcare-associated infections, medication and
infusion safety, perioperative/procedural safety, pain management,
venous thromboembolism, falls and mobility, and obstetric adverse
events;
Patient and family engagement: Person-centered
communication, shared decisionmaking and care planning, advanced
illness care, and patient-reported measures;
Healthy living: Well-being, healthy lifestyle behaviors,
social and environmental determinants of health, social connectedness
for people with long-term services and supports needs, sense of
control/autonomy/self-determination, and safety risk assessment;
Care coordination: Communication, care transitions, system
and infrastructure support, and avoidable admissions and readmissions;
Affordability: Ability to obtain follow-up care, total
cost of care, consideration of patient out of pocket cost, and use of
radiographic imaging in the pediatric population;
Prevention and treatment of leading causes of mortality:
Primary and secondary prevention, cancer, cardiovascular conditions,
depression, diabetes, and musculoskeletal conditions.
MAP has observed mixed results in filling measure gaps. An example
of a success story is the CAHPS In-Center Hemodialysis Survey measure
(NQF #0258) for the ESRD Quality Incentive Program that MAP supported
in its 2014 review because it fills a previously identified measure gap
in consumers' experience of care. HHS now plans to implement this
measure.
NQF is working with measure developers and other stakeholders to
more rapidly expand the pipeline of new measures that may ultimately
become endorsed. Such efforts include more frequent measure submission
and endorsement review opportunities, consideration of new approaches
to endorsement dependent on application, implementation of trial use
endorsement designation for e-measures, and exploring the development
of a measure incubator.
In the meantime, the drive to expeditiously fill measure gaps
played a role in MAP's decision to support a limited number of
measures--less than 20--that are currently not NQF-endorsed with
expectations that they would be later reviewed for endorsement by NQF.
MAP also noted critical measure gap areas during the creation of
measure families. If maintained and applied broadly, measure families
can help achieve increased alignment and keep attention focused on
high-priority measure gaps. Public commenters expressed strong support
for the use and continued development of MAP measure families.
Priority Setting for Health Care Performance Measurement: Addressing
Performance Gaps in Priority Areas
In an effort to get more specific and detailed guidance to
developers with respect to key measurement gap areas, HHS requested in
2013 that NQF recommend priorities for performance measurement
development across five topics areas specified by HHS, including:
Adult immunization--identifying critical areas for
performance measurement to optimize vaccination rates and outcomes
across adult populations;
Alzheimer's disease and related dementias--targeting a
high-impact condition with complex medical and social implications that
impact patients, their families, and their caregivers;
Care coordination--focusing on team-based care and
coordination between providers of primary care and community-based
services in the context of the ``health neighborhood'';
Health workforce--emphasizing the role of the workforce in
prevention and care coordination, linkages between healthcare and
community-based services, and workforce deployment; and
Person-centered care and outcomes--considering measures
that are most important to patients--particularly patient-reported
outcomes--and how to advance them through health information
technology.
In 2014, NQF has completed these analyses through the use of topic-
specific committees that were tasked with reviewing the evidence base
and existing measures to identify opportunities for using performance
measurement to improve health and healthcare, as well as to reduce
disparities, costs, and measurement burden. After these environmental
scans, the committees then developed measurement frameworks for each
topic which helped identify measure gap areas. In 2014, NQF submitted
five final reports to HHS (Adult Immunization, Care Coordination,
Health Workforce, Person-Centered Care and Outcomes, and Alzheimer's
Disease and Related Dementias). These five reports are described in
more detail below.
Adult Immunization
The Adult Immunization Committee--with the help of an advisory
group--submitted a report titled, Priority Setting for Healthcare
Performance Measurement: Addressing Performance Measure Gaps for Adult
Immunizations,\26\ in August 2014 that builds on concepts identified by
the Quality and Performance Measures Workgroup of the HHS Interagency
Adult Immunization Task Force, and seeks to illustrate measure gaps in
specific age bands and special populations including young adults,
pregnant women, the elderly, and adults overall.
A total of 225 unique measures or concepts were identified as
relevant to adult immunization. An analysis of the identified measures
showed that there is a plethora of measures that address influenza
immunization (79 measures, 35 percent of identified measures) and
pneumococcal immunization (60 measures, 27 percent of identified
measures). The majority of measures identified in the environmental
scan are process measures (69 percent) and only 4 of the 46 outcome
measures are at the provider level; the majority are population and
surveillance measures.
The Committee then developed and used a conceptual measurement
framework to prioritize measurement needs and identify more than 30
potential measure gaps. The gaps were grouped into several measure
categories requested by HHS: Adult vaccines for which there are no NQF-
endorsed measures; vaccines for specific age groups consistent with the
adult immunization schedule issued by Advisory Committee on
Immunization Practices of the Centers for Disease Control and
Prevention (ACIP/CDC); vaccines for specific populations such as
persons with diabetes or other chronic conditions; vaccines for
healthcare personnel; composite measures including both immunizations
alone and composite measures that include other clinical preventive
services; outcome measures; and
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measures for Immunization Information Systems.
The Committee then discussed the results at an in-person meeting
and agreed upon the 10 measure gap priorities listed below.
Age-Specific Priorities
HPV vaccination catch-up for females ages 19-26 years and for
males-ages 19-21 years
Tdap/pertussis-containing vaccine for ages 19+ years
Zoster vaccination for ages 60-64 years
Zoster vaccination for ages 65+ years (with caveats)
Composite Measure Priorities
Composite including immunization with other preventative care
services as recommended by age and gender
Composite of Tdap and influenza vaccination for all pregnant
women (including adolescents)
Composite including influenza, pneumococcal, and hepatitis B
vaccination measures with diabetes care processes or outcomes for
individuals with diabetes
Composite including influenza, pneumococcal, and hepatitis B
vaccinations measures with renal care measures for individuals with
kidney failure/end-stage renal disease (ESRD)
Composite including Hepatitis A and B vaccinations for
individuals with chronic liver disease
Composite of all ACIP/CDC recommended vaccinations for
healthcare personnel
To provide further guidance, the Committee also identified two
short-term and long-term priorities from the list of 10 measure gap
priorities above:
Short-Term Priorities:
HPV vaccination catch-up for females ages 19-26 years and for
males ages 19-21 years
Composite of Tdap and influenza vaccination for all pregnant
women (including adolescents)
Long-Term Priorities:
Composite measures that include immunization with other
preventive care services
Composite measures for healthcare personnel of all ACIP/CDC
recommended vaccines
Alzheimer's Disease and Related Dementias
The Alzheimer's Disease and Related Dementias Committee was charged
with developing a conceptual measurement framework and recommending
priorities for future performance measurement development in this area.
NQF submitted a draft conceptual framework and environmental scan in
February 2014 which was used by the committee to create their final
report, Priority Setting for Healthcare Performance Measurement:
Alzheimer's.\27\
The project's environmental scan yielded 125 dementia-specific
performance measures. To identify measure gaps, NQF staff mapped these
measures to the National Quality Strategy priority areas. This analysis
showed that there is a need for performance measures focused on the
well-being of caregivers, person- and family-centered measures, and
outcome measures focused on quality of life and experience of care, and
measures of affordability.
Using the information from the environmental scan, the Committee
developed a conceptual measure framework and recommended priorities for
future performance measurement development. Five measurement themes
emerged as the committee deliberated: Importance of connection to
community-based services, need for accountability at the community
level, a focus on person- and family-centered approaches, diagnostic
accuracy, and safety. The committee also recommended the following
three areas as the highest priority for measure development: Composite
measure of comprehensive diagnostic evaluation and needs assessment,
composite measure of caregiver support, and measures to reflect a
dementia-capable healthcare and community care system.
Finally, the Committee identified broad recommendations for
performance measurement related to dementia as well as overarching
policy recommendations. These recommendations included stratifying
existing performance measures to assess quality of care for those with
dementia, modifying the CAHPS surveys to allow proxy response for those
with dementia so that their experience of care can be recorded, and
using existing data sources to aid research that could identify those
who should be assessed for cognitive impairment.
Care Coordination
The multistakeholder Expert Committee guiding this work focused on
examining opportunities to measure care coordination, particularly
between providers of primary care and health-related services provided
in the community. The conceptual framework adopted by the Committee
describes a three-way set of relationships between care recipients,
clinics/clinicians, and community resources. The framework notes that
the most powerful measures that could be developed would capture the
interaction of all three elements. The Committee also provided
additional recommendations to enhance the practice of care coordination
itself.
The Care Coordination Committee framework builds on work from the
Agency for Healthcare Research and Quality's Care Coordination Measures
Atlas and their Clinical-Community Relationship Measurement concept.
The project's environmental scan identified a total of 363 measures
related to care coordination, most of which were general, and uncovered
very few measures related to ongoing interactions between primary care
and community-based service providers to support improved health and
quality of life. In general, currently available measures are either
too narrowly or too broadly designed to be actionable by providers of
primary care. Further, no available measures directly apply to
providers of community services.
The Committee recommended quick and deliberate action in their
report, Priority Setting for Healthcare Performance Measurement:
Addressing Performance Measure Gaps in Care Coordination,\28\
particularly in filling performance measure gaps in four high-impact
areas:
1. Linkages and synchronization of care and services to promote the
purposeful collaboration of all members of a care team, achieved
through continuous monitoring of individuals' care plans,
multidirectional communication, and problem-solving.
2. Individuals' progression toward goals for their health and
quality of life, with measurement centered on whether care recipients
have a person-centered care plan and the support required to make
reasonable progress toward their goals.
3. A comprehensive assessment process that incorporates the
perspective of a care recipient and anyone who plays a role in
addressing that person's needs; both medical and psychosocial risk
factors should inform the determination of how to coordinate delivery
of care and supports.
4. Shared accountability within a care team that hinges upon all
team members understanding their responsibilities for contributing to
progress toward the care recipient's goals.
Successful care coordination relies upon the execution of a care
plan that includes a structured arrangement of standardized data
elements. However, such standardization is not yet widespread and this
has been a barrier to systematic measurement of care coordination
activities.
[[Page 53537]]
Health Workforce
Achieving the National Quality Strategy's aims of better care,
affordable care, and healthy people/healthy communities requires an
adequate supply and distribution of a well-trained workforce.
Therefore, in consultation with HHS and with input from advisory
members, NQF developed a draft conceptual framework for measurement
that captures elements necessary for successful and measureable
workforce deployment. This framework provided the basis for the report,
Priority Setting for Healthcare Performance Measurement: Addressing
Performance Measure Gaps for the Health Workforce.\29\
A total of 252 measures were identified in the environmental scan
as potential health workforce measures. Large sets of measures were
found related to training and development, mostly related to
professional educational programs and the number of graduates in
specific health professions. Although many measures of patient and
family experience of care related to workforce performance were
identified, few measures capturing workforce experience were found.
Workforce capacity and productivity measures proved to have a
substantial presence, especially those related to geographical
distribution and skill mix.
Eight domains within the framework were identified as key areas for
measurement:
1. Training, retraining, and development
2. Infrastructure to support the health workforce and to improve access
3. Retention and recruitment
4. Assessment of community and volunteer workforce
5. Experience (health workforce and person and family experience)
6. Clinical, community, and cross disciplinary relationships
7. Workforce capacity and productivity
8. Workforce diversity
Within the eight domains above, the Committee identified the five
highest priority domains for measurement in the near term, and
recommended concepts for measurement.
Public comments echoed the Committee's acknowledgement of new and
future initiatives in this area, which will impact and improve
workforce measurement, particularly those that capture person- and
family-centered perspectives, and address vulnerable populations and
under-resourced geographic areas. Future measure development could
focus on measures of health workforce deployment and use resulting in
the greatest impact on health outcomes.
Person-Centered Care and Outcomes
HHS charged NQF with convening a multistakeholder committee to
prioritize the person- and family-centered care performance measurement
gaps that need to be addressed. The Committee provided its
recommendations in the report, Priority Setting for Healthcare
Performance Measurement: Addressing Performance Measure Gaps in Person-
Centered Care and Outcomes.\30\
The Committee highlighted three key principles that should inform
the identification of measure concepts for person- and family-centered
care. The concepts are:
Selected and/or developed in partnership with individuals
to ensure measures are meaningful to those receiving care;
focused on the person's entire care experience, rather
than a single setting, program, or point in time; and
measured from the person's perspective and experience.
The Committee identified specific measure concepts for potential
measure development, and recommended priorities for measuring
performance on person- and family-centered care. Overarching
recommendations included integrating individual and family input into
performance measure development decisions, focusing measurement on
person-reported experiences, going beyond silos of accountability and
measurement by challenging the norms of the current healthcare
environment, and considering how those being measured would act on the
information.
In the short term, the Committee had several recommendations that
could be implemented almost immediately by providers and healthcare
systems when caring for patients. These recommendations include
focusing on patients with higher levels of need such as those with
comorbidities, advanced dementia and other serious illnesses;
considering the use of Consumer Assessment of Healthcare Providers and
Systems (CAHPS) performance measures; and convening CAHPS and Patient
Reported Outcomes Measurement Information System (PROMIs) experts for
mutual learning in applying new methods of measurement.
Identifying Other Measure Gaps
NQF identified additional high-priority measure gaps as a natural
byproduct of NQF's endorsement and maintenance work. Those gaps are
listed by topic area in Appendix E of this report.
In addition to identifying gaps through measure endorsement work
and through the topical gaps reports, the Dual Eligible Beneficiaries
Workgroup identified the following gaps in their report, 2014 Input on
Quality Measures for Dual Eligible Beneficiaries:\31\
Goal-directed, person-centered care planning and
implementation
Shared decisionmaking
Systems to coordinate healthcare with nonmedical community
resources and service providers
Beneficiary sense of control/autonomy/self-determination
Psychosocial needs assessment and care planning
Community integration/inclusion and participation
Optimal functioning (e.g., improving when possible,
maintaining, managing decline)
Importantly, this list reflects the MAP's vision specifically for
high-quality care for Medicare-Medicaid enrollees but also applies more
broadly to the general population as MAP has articulated in previous
reports. Identification of these gaps supports a philosophy about
health that broadly accounts for individuals' health outcomes, personal
wellness, social determinants (e.g., housing, transportation, access to
community resources), and desire for a more cohesive system of care
delivery. Many gaps are long-standing, which underscores both the
importance of nonmedical supports and services in contributing to
improved healthcare quality and the difficulty of quantifying and
measuring these factors as indicators of performance.
Specifically, MAP recommends for future measure development
continuing a focus on topics that address the social issues that affect
health outcomes in vulnerable populations, including individuals with a
history of incarceration and veterans of military service. MAP will
continue to communicate with measure developers and other stakeholders
positioned to help fill measurement gaps.
Although MAP's work to-date on measure gaps--including the pre-
rulemaking efforts and input from specific workgroups--is starting to
bear fruit, persistent gaps across sectors, such as care coordination
and patient experience of care, continue to frustrate measurement
efforts. Current measures fail to capture the complex and dynamic array
of conditions that are at play in an acutely or chronically ill
person's life over time. Resources outside of MAP's control need to be
allocated to research that can explore new methodologies for
measurement of complex topics such as nonclinical processes and person-
centered outcomes. However, MAP, in
[[Page 53538]]
coordination with NQF's larger initiatives, will continue to try to
influence ongoing progress in filling measure gaps through its specific
recommendations and by enhanced collaboration with other stakeholders.
VI. Conclusion and Looking Ahead
NQF has evolved in the 15 years it has been in existence and since
it endorsed its first performance measures more than a decade ago.
While its focus on improving quality, enhancing safety, and reducing
costs by endorsing performance measures has remained a constant, its
role has expanded through both public and private support, including
from foundations and member dues.
More specifically, NQF has convened multiple private sector
stakeholders to help inform the development and implementation of the
first-ever National Quality Strategy and to advise CMS on selection of
measures for 20 plus federal programs. Other examples of recent work
beyond endorsement include an NQF-funded Kaizen, or lean, process
improvement undertaken to streamline MAP and performance measurement
processes in conjunction with CMS and ONC. In 2014, NQF also worked
with CMS and America's Health Insurance Plans (AHIP) to identify a
common, discrete set of aligned measures that both the public and
private payers agree to request from physicians and other providers.
With respect to NQF's recent work through MAP to identify measure
gaps in order to catalyze the field to fill them, several important
conclusions have been drawn. MAP reported in its 2014 pre-rulemaking
review of proposed measures that the topic areas that need measures
were largely the same as from the previous year. Those gaps are in
safety, patient and family engagement, healthy living, care
coordination, affordability, and prevention and treatment of leading
causes of mortality. Measure development in these areas should be a
priority. NQF's initial efforts to define in detail measures needed in
these and other high-priority areas may help fill these gaps. NQF is
also exploring efforts to partner with other organizations to address
persistent measure gaps, including potential development of a measure
incubator.
In 2015, with funding from HHS, NQF is tackling several critical
issues affecting healthcare quality and safety that will help advance
the aims and priorities of the National Quality Strategy, as well as
building on landmark work done in 2014 such as readmissions and issues
regarding risk adjustment for socioeconomic and sociodemographic
factors. The work in the year ahead will include NQF simultaneously
culling and building out a measurement portfolio that drives the
healthcare system to delivering higher value healthcare at lower cost.
NQF will also serve as a forum for all stakeholders across the public
and private sectors to contribute to furthering the future of
measurement and quality improvement for the nation.
Appendix A: 2014 Activities Performed Under Contract With HHS
----------------------------------------------------------------------------------------------------------------
Status (as of 12/31/ Notes/scheduled or
Description Output 2014) actual completion date
----------------------------------------------------------------------------------------------------------------
1. Recommendations on the National Quality Strategy and Priorities
----------------------------------------------------------------------------------------------------------------
Multistakeholder input on a National A common framework that Phase 1 completed...... Phase 1 completed
Priority: Improving Population offers guidance on August 2014.
Health by Working with Communities. strategies for
improving population
health within
communities.
Phase 2 in progress.... Phase 2 in progress.
Multistakeholder input into the Review and input into Completed.............. Completed January 2014.
Quality Rating System. core measures and
organization of
information for the
Health Insurance
Marketplaces Quality
Rating System.
Multistakeholder Action Pathway Model Quarterly reports and Completed.............. Quarterly meetings held
in support of the Partnership for meetings detailing on:
Patients (PfP) Initiative. progress of three January 29,
action teams 2014
addressing maternity April 24, 2014
care, readmissions, July 14, 2014
and patient and family October 3,
engagement. 2014.
Quarterly reports
released on:
January 31,
2014
April 30, 2014
July 31, 2014
October 15,
2014.
Common Formats for patient safety A set of comments and In progress............ Completed-comments
data. advice for further received in 2014
refining additional reviewed by Expert
modules for the Common Panel and given to
Formats, an AHRQ-based AHRQ.
initiative that helps
standardize electronic
reporting of patient
safety event data.
----------------------------------------------------------------------------------------------------------------
2. Quality and Efficiency Measurement Initiatives
----------------------------------------------------------------------------------------------------------------
Behavioral health.................... Set of endorsed Phase 2 Completed...... Phase 2 endorsed 20
measures for measures in May 2014.
behavioral health.
Phase 3 in progress.... Phase 3 will be
completed in May 2015.
Readmissions and all-cause admissions Set of endorsed In progress............ Will be completed in
and readmissions measures and measures for March 2015.
maintenance review. admissions and
readmissions.
Cost and resource use measures....... Set of endorsed Phase 2 in progress.... Phase 2 will be
measures for cost and completed in March
resource use. 2015.
Phase 3 in progress.... Phase 3 will be
completed in March
2015.
[[Page 53539]]
Cardiovascular measures and Set of endorsed Phase 1 Completed...... Phase 1 completed
maintenance review. measures for November 2014.
cardiovascular
conditions.
Phase 2 in progress.... Phase 2 will be
completed in July
2015.
Phase 3 in progress.... Phase 3 will be
completed in April
2016.
Endocrine measures and maintenance Set of endorsed Phase 1 Completed...... Phase 1 was completed
review. measures for endocrine in November 2014.
conditions.
Phase 2 in progress.... Phase 2 will be
completed in February
2015.
Phase 3 in progress.... Phase 3 will be
completed in September
2015.
Health and well-being measures and Set of endorsed Phase 1 Completed...... Phase 1 was completed
maintenance review. measures for health in December 2014.
and well-being.
Phase 2 in progress.... Phase 2 will be
completed in December
2015.
Patient safety measures and Set of endorsed Phase 1 in progress.... Phase 1 will be
maintenance review. measures for patient completed in January
safety. 2015.
Phase 2 in progress.... Phase 2 will be
completed in February
2016.
Care coordination measures and Set of endorsed Completed.............. Was completed in
maintenance review. measures for care November 2014.
coordination.
Musculoskeletal measures and Set of endorsed In progress............ Will be completed in
maintenance review. measures for January 2015.
musculoskeletal
conditions.
Person- and family-centered care Set of endorsed Phase 1 in progress.... Phase 1 will be
measures and maintenance review. measures for person- completed in March
and family-centered 2015.
care.
Phase 2 in progress.... Phase 2 will be
completed in August
2015.
Surgery measures and maintenance Set of endorsed Phase 1 in progress.... Phase 1 will be
review. measures for surgery. completed in February
2015.
Phase 2 in progress.... Phase 2 will be
completed in October
2015.
Eye care, ear, nose, and throat Set of endorsed In progress............ Final report will be
conditions measures and maintenance measures for eye care, completed in January
review. ear, nose, and throat 2016.
conditions.
Renal measures and maintenance review Set of endorsed In progress............ Final report will be
measures for renal completed in December
care. 2015.
Episode grouper criteria............. Report examining Completed.............. Final report completed
necessary submission September 2014.
elements for
evaluation, as well as
best practices for
episode grouper
construction.
Prioritization and identification of Report will provide a In progress............ Final report will be
health IT patient safety measures. comprehensive completed in February
framework for 2016.
assessment of HIT
safety measurement
efforts.
Quality measurement for home and Report will provide a In progress............ Final report will be
community-based services. conceptual framework completed in September
and environmental scan 2016.
to address performance
measure gaps in home
and community-based
services to enhance
the quality of
community living.
Risk Adjustment for socioeconomic Report providing a set Completed.............. Final report completed
status or other sociodemographic of recommendations on August 15, 2014.
factors. the inclusion of
socioeconomic status
and other
sociodemographic
factors in risk
adjustment for outcome
and resource use
performance measures.
Rural health......................... This project will In progress............ Final report will be
provide completed in September
recommendations to HHS 2015.
on performance
measurement issues for
rural and low-volume
providers.
----------------------------------------------------------------------------------------------------------------
3. Stakeholder Recommendations on Quality and Efficiency Measures and National Priorities
----------------------------------------------------------------------------------------------------------------
Recommendations for measures to be Measure Applications Completed.............. Completed January 31,
implemented through the 2014 federal Partnership Pre- 2014.
rulemaking process for public Rulemaking Report:
reporting and payment. Input on Measures
Under Consideration by
HHS for 2014
Rulemaking.
[[Page 53540]]
Recommendations for measures to be Measure Applications In progress............ Measure specific
implemented through the 2015 federal Partnership Pre- recommendations will
rulemaking process for public Rulemaking Report: be completed on
reporting and payment. Input on Measures February 1, 2015.
Under Consideration by Hospital, PAC/LTC
HHS for 2015 Programmatic Report
Rulemaking. will be completed on
February 15, 2015.
Clinician and Cross
Cutting Report will be
completed on March 15,
2015.
Synthesizing evidence and convening New families of Completed.............. Completed July 1, 2014.
key stakeholders to make measures covering
recommendations on families of affordability,
measures and risk adjustment. population health, and
person- and family-
centered care. Also a
final set of
recommendations
focused on risk
adjustment for
resource use
performance measures.
Identification of quality measures Annual input on the Completed.............. Completed August 29,
for dual-eligible Medicare-Medicaid Initial Core Set of 2014. Next annual
enrollees and adults enrolled in Health Care Quality recommendations due by
Medicaid. Measures for Adults September 1, 2015.
Enrolled in Medicaid,
and additional
refinements to
previously published
Families of Measures.
Identification of quality measures Annual input on the In Progress............ Completed November
for children in Medicaid. Initial Core Set of 14th, 2014. Next
Health Care Quality annual recommendations
Measures for Children due by September 1,
enrolled in Medicaid. 2015.
----------------------------------------------------------------------------------------------------------------
4. Gaps in Evidence and Targeted Research Needs
----------------------------------------------------------------------------------------------------------------
Priority Setting for Healthcare Recommended sets of Completed.............. Completed August 15,
Performance Measurement: Addressing priorities for 2014.
Performance Measure Gaps for the performance
Health Workforce. improvement for the
health workforce.
Priority Setting for Healthcare Recommended sets of Completed.............. Completed August 15,
Performance Measurement: Addressing priorities for 2014.
Performance Measure Gaps for Adult performance
Immunizations. improvement for adult
immunizations.
Priority Setting for Healthcare Recommended sets of Completed.............. Completed August 15,
Performance Measurement: Addressing priorities for 2014.
Performance Measure Gaps in Care performance
Coordination. improvement for care
coordination.
Priority Setting for Healthcare Recommended sets of Completed.............. Completed August 15,
Performance Measurement: Addressing priorities for 2014.
Performance Measure Gaps in Person- performance
Centered Care and Outcomes. improvement for person-
centered care and
outcomes.
Priority Setting for Healthcare Recommended sets of Completed.............. Completed October 15,
Performance Measurement: Addressing priorities for 2014.
Performance Measure Gaps for performance
Alzheimer's Disease. improvement for person-
centered care and
outcomes.
----------------------------------------------------------------------------------------------------------------
Appendix B: Measure Evaluation Criteria
Measures are evaluated for their suitability based on
standardized criteria in the following order:
1. Importance to Measure and Report: https://www.qualityforum.org/docs/measure_evaluation_criteria.aspx#importance
2. Scientific Acceptability of Measure Properties: https://www.qualityforum.org/docs/measure_evaluation_criteria.aspx#scientific
3. Feasibility: https://www.qualityforum.org/docs/measure_evaluation_criteria.aspx#feasibility
4. Usability and Use: https://www.qualityforum.org/docs/measure_evaluation_criteria.aspx#usability
5. Related and Competing Measures: https://www.qualityforum.org/docs/measure_evaluation_criteria.aspx#comparison
More information is available on the NQF Web site at: https://www.qualityforum.org/docs/measure_evaluation_criteria.aspx#1_2.
Appendix C: Federal Public Reporting and Performance-Based Payment
Programs Considered by MAP
End-Stage Renal Disease Quality Incentive Program
Home Health Quality Reporting Program
Hospice Quality Reporting Program
Inpatient Rehabilitation Facility Quality Reporting Program
Long-Term Care Hospital Quality Reporting Program
Ambulatory Surgical Center Quality Reporting Program
Hospital-Acquired Condition Reduction Program
Hospital Inpatient Quality Reporting Program
Hospital Outpatient Quality Reporting Program
Hospital Readmission Reduction Program
Hospital Value-Based Purchasing Program
Inpatient Psychiatric Facility Quality Reporting Program
Prospective Payment System (PPS) Exempt Cancer Hospital Quality
Reporting Program
Medicare and Medicaid Electronic Health Records (EHR) Incentive
Programs
Medicare and Medicaid Electronic Health Records (EHR) Incentive
Programs for Eligible Professionals
Medicare Shared Savings Program
Physician Quality Reporting System
Physician Feedback/Value-Based Payment Modifier Program
Physician Compare
Appendix D: MAP Structure, Members, and Criteria for Service
MAP operates through a two-tiered structure. Guided by the
priorities and goals of HHS's National Quality Strategy, the MAP
Coordinating Committee provides direction and direct input to HHS.
MAP's workgroups advise the Coordinating Committee on measures
needed for specific care settings,
[[Page 53541]]
care providers, and patient populations. Time-limited task forces
consider more focused topics, such as developing ``families of
measures''--related measures that cross settings and populations--
and provide further information to the MAP Coordinating Committee
and workgroups. Each multistakeholder group includes individuals
with content expertise and organizations particularly affected by
the work.
MAP's members are selected based on NQF Board-adopted selection
criteria, through an annual nominations process and an open public
commenting period. Balance among stakeholder groups is paramount.
Due to the complexity of MAP's tasks, individual subject matter
experts are included in the groups. Federal government ex officio
members are nonvoting because federal officials cannot advise
themselves. MAP members serve staggered three-year terms.
MAP members
Coordinating Committee
Committee Co-Chairs (Voting)
George J. Isham, MD, MS
Elizabeth A. McGlynn, Ph.D., MPP
Organizational Members (Voting)
AARP
Joyce Dubow, MUP
Academy of Managed Care Pharmacy
Marissa Schlaifer, RPh, MS
AdvaMed
Steven Brotman, MD, JD
AFL-CIO
Shaun O'Brien
American Board of Medical Specialties
Lois Margaret Nora, MD, JD, MBA
American College of Physicians
Amir Qaseem, MD, Ph.D., MHA
American College of Surgeons
Frank G. Opelka, MD, FACS
American Hospital Association
Rhonda Anderson, RN, DNSc, FAAN
American Medical Association
Carl A. Sirio, MD
American Medical Group Association
Sam Lin, MD, Ph.D., MBA
American Nurses Association
Marla J. Weston, Ph.D., RN
America's Health Insurance Plans
Aparna Higgins, MA
Blue Cross and Blue Shield Association
Trent T. Haywood, MD, JD
Catalyst for Payment Reform
Shaudi Bazzaz, MPP, MPH
Consumers Union
Lisa McGiffert
Federation of American Hospitals
Chip N. Kahn, III
Healthcare Financial Management Association
Richard Gundling, FHFMA, CMA
Healthcare Information and Management Systems Society
To be determined
The Joint Commission
Mark R. Chassin, MD, FACP, MPP, MPH
LeadingAge
Cheryl Phillips. MD, AGSF
Maine Health Management Coalition
Elizabeth Mitchell
National Alliance for Caregiving
Gail Hunt
National Association of Medicaid Directors
Foster Gesten, MD, FACP
National Business Group on Health
Steve Wojcik
National Committee for Quality Assurance
Margaret E. O'Kane, MHS
National Partnership for Women and Families
Alison Shippy
Pacific Business Group on Health
William E. Kramer, MBA
Pharmaceutical Research and Manufacturers of America (PhRMA)
Christopher M. Dezii, RN, MBA, CPHQ
Individual Subject Matter Experts (Voting)
Bobbie Berkowitz, Ph.D., RN, CNAA, FAAN
Marshall Chin, MD, MPH, FACP
Harold A. Pincus, MD
Carol Raphael, MPA
Federal Government Liaisons (Non-Voting)
Agency for Healthcare Research and Quality (AHRQ)
Richard Kronich, Ph.D./Nancy J. Wilson, MD, MPH
Centers for Disease Control and Prevention (CDC)
Chesley Richards, MD, MH, FACP
Centers for Medicare & Medicaid Services (CMS)
Patrick Conway, MD, MSc
Office of the National Coordinator for Health Information Technology
(ONC)
Kevin Larsen, MD, FACP
Clinician Workgroup
Committee Chair (Voting)
Mark McClellan, MD, Ph.D.
The Brookings Institution, Engelberg Center for Health Care
Reform
Organizational Members (Voting)
The Alliance
Amy Moyer, MS, PMP
American Academy of Family Physicians
Amy Mullins, MD, CPE, FAAFP
American Academy of Nurse Practitioners
Diane Padden, Ph.D., CRNP, FAANP
American Academy of Pediatrics
Terry Adirim, MD, MPH, FAAP
American College of Cardiology
* Representative to be determined
American College of Emergency Physicians
Jeremiah Schuur, MD, MHS
American College of Radiology
David Seidenwurm, MD
Association of American Medical Colleges
Janis Orlowski, MD
Center for Patient Partnerships
Rachel Grob, Ph.D.
Consumers' CHECKBOOK
Robert Krughoff, JD
Kaiser Permanente
Amy Compton-Phillips, MD
March of Dimes
Cynthia Pellegrini
Minnesota Community Measurement
Beth Averbeck, MD
National Business Coalition on Health
Bruce Sherman, MD, FCCP, FACOEM
National Center for Interprofessional Practice and Education
James Pacala, MD, MS
Pacific Business Group on Health
David Hopkins, MS, Ph.D.
Patient-Centered Primary Care Collaborative
Marci Nielsen, Ph.D., MPH
Physician Consortium for Performance Improvement
Mark L. Metersky, MD
Wellpoint
* Representative to be determined
Individual Subject Matter Experts (Voting)
Luther Clark, MD
Subject Matter Expert: Disparities
Merck & Co., Inc
Constance Dahlin, MSN, ANP-BC, ACHPN, FPCN, FAAN
Subject Matter Expert: Palliative Care
Hospice and Palliative Nurses Association
Eric Whitacre, MD, FACS; Surgical Care
Subject Matter Expert: Surgical Care
Breast Center of Southern Arizona
Federal Government Liaisons (Non-Voting)
Centers for Disease Control and Prevention (CDC)
Peter Briss, MD, MPH
Centers for Medicare & Medicaid Services (CMS)
Kate Goodrich, MD
Health Resources and Services Administration (HRSA)
Girma Alemu, MD, MPH
Dual Eligible Beneficiaries Workgroup Liaison (Non-Voting)
Humana, Inc.
George Andrews, MD, MBA, CPE, FACP, FACC, FCCP
Dual Eligible Beneficiaries Workgroup
Committee Chairs (Voting)
Alice R. Lind, RN, MPH (Chair)
Jennie Chin Hansen, RN, MS, FAAN (Vice-Chair)
Organizational Members (Voting)
AARP Public Policy Institute
Susan Reinhard, RN, Ph.D., FAAN
American Federation of State, County and Municipal Employees
Sally Tyler, MPA
American Geriatrics Society
Gregg Warshaw, MD
American Medical Directors Association
Gwendolen Buhr, MD, MHS, Med, CMD
America's Essential Hospitals
Steven R. Counsell, MD
Center for Medicare Advocacy
Kata Kertesz, JD
Consortium for Citizens with Disabilities
E. Clarke Ross, DPA
Humana, Inc.
George Andrews, MD, MBA, CPE
iCare
Thomas H. Lutzow, Ph.D., MBA
National Association of Social Workers
Joan Levy Zlotnik, Ph.D., ACSW
National PACE Association
Adam Burrows, MD
SNP Alliance
Richard Bringewatt
Matter Experts (Voting)
Mady Chalk, MSW, Ph.D.
Anne Cohen, MPH
James Dunford, MD
Nancy Hanrahan, Ph.D., RN, FAAN
K. Charlie Lakin, Ph.D.
Ruth Perry, MD
Gail Stuart, Ph.D., RN
Federal Government Liaisons (Non-Voting)
Administration for Community Living (ACL)
[[Page 53542]]
Jamie Kendall, MPP
Centers for Medicare & Medicaid Services (CMS)
Venesa J. Day
Office of the Assistant Secretary for Planning and Evaluation
D.E.B. Potter, MS
Hospital Workgroup
Committee Chairs (Voting)
Frank G. Opelka, MD, FACS (Chair)
Ronald S. Walters, MD, MBA, MHA, MS (Vice-Chair)
Organization Members (Voting)
Alliance of Dedicated Cancer Centers
Karen Fields, MD
American Federation of Teachers Healthcare
Kelly Trautner
American Hospital Association
Nancy Foster
American Organization of Nurse Executives
Amanda Stefancyk Oberlies, RN, MSN, MBA, CNML, Ph.D.(c)
America's Essential Hospitals
David Engler, Ph.D.
ASC Quality Collaboration
Donna Slosburg, BSN, LHRM, CASC
Blue Cross Blue Shield of Massachusetts
Wei Ying, MD, MS, MBA
Children's Hospital Association
Andrea Benin, MD
Memphis Business Group on Health
Cristie Upshaw Travis, MHA
Mothers against Medical Error
Helen Haskell, MA
National Coalition for Cancer Survivorship
Shelley Fuld Nasso
National Rural Health Association
Brock Slabach, MPH, FACHE
Pharmacy Quality Alliance
Shekhar Mehta, PharmD, MS
Premier, Inc.
Richard Bankowitz, MD, MBA, FACP
Project Patient Care
Martin Hatlie, JD
Service Employees International Union
Jamie Brooks Robertson, JD
St. Louis Area Business Health Coalition
Louise Y. Probst, MBA, RN
Individual Subject Matter Experts (Voting)
Dana Alexander, RN, MSN, MBA
Jack Fowler, Jr., Ph.D.
Mitchell Levy, MD, FCCM, FCCP
Dolores L. Mitchell
R. Sean Morrison, MD
Michael P. Phelan, MD, FACEP
Ann Marie Sullivan, MD
Federal Government Liaisons (Non-Voting)
Agency for Healthcare Research and Quality (AHRQ)
Pamela Owens, Ph.D.
Centers for Disease Control and Prevention (CDC)
Daniel Pollock, MD
Centers for Medicare & Medicaid Services (CMS)
Pierre Yong, MD, MPH
Post-Acute Care/Long-Term Care Workgroup:
Committee Chair (Voting)
Carol Raphael, MPA
Organizational Members (Voting)
Aetna
Joseph Agostini, MD
American Medical Rehabilitation Providers Association
Suzanne Snyder Kauserud, PT
American Occupational Therapy Association
Pamela Roberts, Ph.D., OTR/L, SCFES, CPHQ, FAOTA
American Physical Therapy Association
Roger Herr, PT, MPA, COS-C
American Society of Consultant Pharmacists
Jennifer Thomas, PharmD
Caregiver Action Network
Lisa Winstel
Johns Hopkins University School of Medicine
Bruce Leff, MD
Kidney Care Partners
Allen Nissenson, MD, FACP, FASN, FNKF
Kindred Healthcare
Sean Muldoon, MD
National Consumer Voice for Quality Long-Term Care
Robyn Grant, MSW
National Hospice and Palliative Care Organization
Carol Spence, Ph.D.
National Pressure Ulcer Advisory Panel
Arthur Stone, MD
National Transitions of Care Coalition
James Lett, II, MD, CMD
Providence Health & Services
Dianna Reely
Visiting Nurses Association of America
Margaret Terry, Ph.D., RN
Individual Subject Matter Experts (Voting)
Louis Diamond, MBChB, FCP(SA), FACP, FHIMSS
Gerri Lamb, Ph.D.
Marc Leib, MD, JD
Debra Saliba, MD, MPH
Thomas von Sternberg, MD
Federal Government Liaisons (Non-Voting)
Centers for Medicare & Medicaid Services (CMS)
Alan Levitt, MD
Office of the National Coordinator for Health Information Technology
(ONC)
Elizabeth Palena Hall, MIS, MBA, RN
Substance Abuse and Mental Health Services Administration (SAMHSA)
Lisa C. Patton, Ph.D.
Appendix E: Specific Measure Gaps Identified Through 2014 Measure
Endorsement Work
Cost and Resource Use
Total cost of care
Consumer out-of-pocket expenses
Actual prices paid by patients and health plans
Trends in cost performance over time at the health plan
level
Systematic cost drivers
Costs rolled up from all levels of analysis which can be
deconstructed to understand costs at lower levels of analysis
Behavioral Health
Measures specific to child and adolescent behavioral health
needs
Outcome measures for substance abuse/dependence that can be
used by substance use specialty providers
Quality measures assessing care for persons with
intellectual disabilities
Quality measures that align indicators of clinical need and
treatment selection and ideally, patient preferences
Measures that assess aspects of recovery-oriented care for
individuals with serious mental illness
Measures related to coordination of care across sectors
involved in the support of persons with chronic mental health
problems
Adapt measure concepts for inpatient care to other
outpatient care settings
Measures that assess whether evidence based psychosocial
interventions are being applied consistent with their evidence base
Expand the number of conditions for which quality of care
can be assessed in the context of measurement-based care (e.g. suite
of endorsed measures now available for depression)
Measurement strategies for assessing the adequacy of
screening and prevention interventions for general medical
conditions
Screening for alcohol and drugs
Screening for post-traumatic stress disorder and bipolar
disorder in patients diagnosed with depression
Cardiovascular
Patient-reported outcome measures for heart failure
symptoms and activity assessment
Composite measures for heart failure
Measures of cardiometabolic risk factors
``Episode of care'' composite measure for AMI that includes
outcome as well as process measures
Consideration of socioeconomic determinants of health and
disparities
Global measures of cardiovascular care
Care Coordination
Measures focused on health information technology (IT),
transitions of care, and structural measures
Cross-cutting measures that span various types of providers
and episodes of care. Such measures have the potential to be applied
more broadly and be more useful for those with multiple chronic
conditions
Measures of patient-caregiver engagement
Measures that evaluate ``system-ness'' rather than measures
that address care within silos
Outcome and composite measures, which are prioritized by
both the Committee and MAP over individual process and structural
measures, but with the recognition that some of these latter
measures are valuable
Surgery
Various specialty areas that are still in their infancy in
terms of quality measurement, including orthopedic surgery,
bariatric surgery, neurosurgery, and others
Measures of adverse outcomes that are structured as ``days
since last event'' or ``days between events''; this could help
address some of the concerns about measuring low-volume events
Measures around functional status or return to function
after surgery, as well as other patient-centered and patient-
reported outcomes like patient experience
[[Page 53543]]
Health and Well-Being
Measures that assess social, economic, and environmental
determinants of health
Measures that assess physical environment (e.g., built
environments)
Measures that assess policy (e.g., smoke-free zones)
Measures that assess health and well-being for specific
sub-populations (e.g., people with disabilities, elderly)
Patient and population outcomes linked to improvement in
functional status
Counseling for physical activity and nutrition in younger
and middle-aged adults (18 to 65 years)
Composites that assess population experience
Endocrine
Measures of other endocrine-related conditions,
particularly thyroid disease, both for adults and for the pediatric
population
Incidence of heart attacks and strokes among persons with
diabetes, measured at the health plan level
Measures of overuse, particularly for thyroid conditions
(e.g., ultrasound for thyroid nodules, overdiagnosis/overtreatment
of thyroid cancer)
Measures for pre-diabetes/metabolic syndrome
``Delta'' measures for intermediate clinical outcomes
(e.g., LDL levels, HbA1c levels)
Education measures (e.g., for diabetes) that go beyond
asking if education was provided and instead assesses whether the
patient was able to understand and apply the education (needed at
diagnosis, not just when complications arise)
Measures that utilize other types of patient information
(e.g., time-in-range measures for patients with continuous glucose
monitors)
More complex measures, including composite measures for
diabetes screening and for neuropathy care
Measures of hypoglycemia among the elderly, including
medication safety measures
Measures focusing on the use of testosterone
Measures of Body Mass Index (BMI) or in adult patients with
diabetes mellitus
Patient-centered measures of lifestyle management and
health-related quality of life
Access to care and medications
Treatment preferences, psychosocial needs, shared
decisionmaking, family engagement, cultural diversity, and health
literacy
Communication, coordination, and transitions of care
General prevention and treatment of diabetes, as well as
measures of the sequelae of diabetes
Glycemic control for complex patients (e.g., geriatric
population, multiple chronic conditions) and for the pediatric
population at the clinician, facility, and system levels of analysis
Evaluation of bone density, and prevention and treatment of
osteoporosis in ambulatory settings
Patient Safety
Safety outcome measures, particularly mediation safety
measures
Radiation safety measures
Musculoskeletal
Management of chronic pain
Use of MRI for management of chronic knee pain
Tendinopathy: evaluation, treatment, and management
Outcomes: spinal fusion, knee and hip replacement
Overutilization of procedures
Secondary fracture prevention
National Quality Forum, 1030 15th St. NW., Suite 800, Washington, DC
20005, https://www.qualityforum.org
ISBN 978-1-933875-86-6
(copyright)2015 National Quality Forum
III. Secretarial Comments on the 2015 Annual Report to Congress and the
Secretary
The 2015 Annual Report to Congress and the Secretary by the
National Quality Forum (NQF) shows the range and complexity of issues
that face all people and organizations working to improve the
effectiveness and efficiency of health care quality measurement.
Approximately 16 percent of 600 quality measures in NQF's portfolio of
endorsed measures were removed and an almost equal percentage of new
measures were added in 2014, indicating the dynamic and continuously
evolving nature of the field of quality measurement. The substantial
progress in strengthening the set of endorsed measures was facilitated
by collaborations between NQF, the Centers for Medicare & Medicaid
Services (CMS), the Office of the National Coordinator for Health
Information Technology, and many other stakeholders that aimed to
reduce the complexity of the measure endorsement process. The
streamlined process that resulted enables more measures to be reviewed,
considered for endorsement, and endorsed as appropriate.
Having a greater portfolio of endorsed measures is key to HHS'
efforts to find better ways to deliver health care, pay providers, and
keep people healthy and safe. HHS uses performance measures across many
programs to achieve this. For example, the INR Monitoring for
Individuals on Warfarin measure (NQF # 0555) is endorsed by the CBE and
adds to the existing set of measures in the Centers for Medicare and
Medicaid Services (CMS)'s medication management and clinical
effectiveness portfolios. This measure is especially valuable, because
it addresses an important issue that can be used to improve patient
safety and is useful for many CMS initiatives (e.g., CMS's Physician
Quality Reporting System and the National Action Plan for Adverse Drug
Event Prevention). The Cardiovascular Health Screening for people with
Schizophrenia or Bipolar Disorder Who Are Prescribed Antipsychotic
Medications measure (NQF # 1927) also is ``cross-cutting,'' applicable
to measurement of such areas as care coordination and clinical
effectiveness. Further, this measure can be applied to potentially
reduce health disparities for individuals with mental illness and
improve population health by incentivizing providers to better manage
complex chronic conditions. In addition to HHS' use of NQF-endorsed
measures in current programs, having a strong slate of endorsed
measures overall will help HHS in its plans to move the Medicare
program, and the health care system at large, toward paying providers
based on the quality, rather than the quantity, of care they give
patients.
However, this report also presents some weaknesses in the current
portfolio of endorsed measures available to evaluate health care. With
respect to healthcare quality, NQF identified that some gaps remain in
certain measure categories: (1) patient safety (especially for settings
other than hospitals), (2) patient and family engagement, (3) healthy
living, (4) care coordination, (5) affordability, and (6) prevention
and treatment of leading causes of mortality. The report also
highlights the need for measures of population health, person- and
family-centered care, and for measures of the intersection of health
information technology (HIT) and health care safety. With respect to
measures of the efficiency of healthcare, NQF's report also calls
attention to the need for better measures of the price and cost of
health care, noting that current measures focus on direct costs while
excluding indirect costs that may be significant for persons and
families, e.g., transportation to and from providers and lost income
from missing work. NQF reports that much work remains to close the gaps
in the set of endorsed measures currently available.
This report also calls attention to the need to increase our
knowledge about how best to use measures of health care quality and
efficiency. For example, as healthcare providers increasingly grapple
with the need to accommodate patient differences including patient
preferences, social, cultural, economic, and demographic factors in
order to help people be healthy and safe, public reporting and value
based payment programs also need to understand the extent to which (and
if so, how) sociodemographic factors should be
[[Page 53544]]
incorporated into their quality measurements. Similarly, NQF's
committee studying the use of episode groupers affirmed their value to
performance measurements, but also concluded that endorsement of any
particular episode grouper is not yet possible and set forth an agenda
for additional work.
These complexities in the science of measurement are mirrored by
the complexities faced by consumers when using quality and efficiency
measures to select health plans and providers. The NQF project
undertaken to provide input on the measures and the hierarchy for HHS'
proposed Quality Rating System to help consumers select qualified
health plans through Health Insurance Marketplaces documented the need
for such rating systems to pay attention not just to what measures
should be presented to consumers, but also how the measures should be
displayed to consumers. It documented the need for such efforts to test
all aspects of information displays with diverse populations, to
incorporate provider-level quality information within health plan
quality information, to provide functionality that allows consumers to
customize and prioritize information to assist in their unique
decision-making processes; and for such rating systems to continue to
evolve as new measures are developed. Accomplishing this will help HHS
provide better information to consumers for informing their choices
about qualified health plans in the Marketplaces.
Increasing the number and comprehensiveness of endorsed measures,
producing new knowledge to inform how best to deploy such measures, and
making measures of quality and efficiency readily available and
understandable to all stakeholders are critical components of HHS' work
in strengthening the health care delivery system and helping people
stay healthy and safe. HHS recognizes the success of the National
Quality Forum in bringing together diverse stakeholders and fostering
consensus to advise HHS' efforts in these areas. In addition, we
appreciate the many people who participate in NQF's consensus projects
by contributing their time and expertise in quality measurement. In
this report, NQF notes that just one of its projects--the public-
private Measure Applications Partnership (MAP), which provides input on
the selection of performance measures for more than 20 Medicare public
reporting and performance-based payment programs--now involves
approximately 150 healthcare leaders and experts from nearly 90
private-sector organizations as well as liaisons from seven different
federal agencies.
Stakeholders convened by NQF include entire communities as well.
Participants in the population health initiative undertaken by NQF on
behalf of HHS include the Colorado Department of Health Care Policy and
Financing; the Community Service Council of Tulsa, Oklahoma; the
Designing a Strong and Healthy NY (DASH-NY) coalition of New York, NY;
the Empire Health Foundation of Spokane, Washington; the Kanawha
Coalition for Community Health Improvement of Charleston, West
Virginia; Mercy Medical Center and Abbe Center for Community Mental
Health--A Community Partnership with Geneva Tower, Cedar Rapids, Iowa;
the Michigan Health Improvement Alliance of Central Michigan; Oberlin
Community Services and The Institute for eHealth Equity, in Oberlin,
Ohio; Trenton Health Team, Inc., in Trenton, New Jersey; and The
University of Chicago Medicine Population Health Management
Transformation initiative.
Such coalitions remind us that it takes all stakeholders working
together to achieve better health care and health.
HHS thanks the NQF for this past year's work and for bringing
together diverse stakeholders to achieve consensus in key performance
measurement areas. We look forward to continuing to work together to
advance the science and achieve the benefits of performance
measurement.
IV. Future Steps
NQF annually undertakes several activities which constitute a
recurring agenda. These include, for example, the endorsement and
maintenance of standardized health care performance measures and making
recommendations on measures under consideration by HHS for use in its
many Medicare quality reporting and payment programs. In the coming
year, in addition to the work on these ongoing annual projects, HHS
will closely follow the progress of several special projects underway
by NQF. In particular, NQF's two-year trial period which will test
specific recommendations for attending to potential socioeconomic and
sociodemographic factors in quality measurement is of interest. This
project, added to analyses already underway by HHS in response to the
Improving Medicare Post-Acute Care Transformation Act of 2014 will
provide a better understanding of how to address these factors in
quality measurement, reporting and payment policy.
A second NQF special project focusing on population health,
including community action to promote healthy living, will also
contribute to the knowledge base of how to address social determinants
of health as we seek to create a health care system that promotes
prevention and wellness and keeps people healthy. This project also
responds to one of the CBE duties (specified at Section
1890(b)(7)(a)(ii) of the Act) which requires the CBE to convene multi-
stakeholder groups to provide input on national priorities for
improvement in population health as identified in the national
strategy. Specifically, one of the national strategy's three aims is
to: ``Improve the health of the U.S. population by supporting proven
interventions to address behavioral, social, and environmental
determinants of health in addition to delivering higher-quality care.''
And one of the NQS' six priorities calls for ``Working with communities
to promote wide use of best practices to enable healthy living.'' To
successfully address this aim and priority, multi-stakeholder input is
needed on how federal, state and local governments and private sector
community stakeholders can most effectively engage in:
1. ``Supporting proven interventions to address behavioral, social,
and environmental determinants of health;'' and
2. ``Working with communities to promote wide use of best practices
to enable healthy living.''
Other special projects to address gaps in measures for people
dually eligible for Medicaid and Medicare services, and people who use
long term care services and supports are also of great interest. HHS
also will be following the progress of a special project to achieve
greater consistency in the definitions of some of the data elements
that comprise measures derived from electronic health records. Having
consistent definitions of these data elements will enable these
measures to perform more reliably, and promote more efficient
assessment, endorsement and maintenance of measures derived from
electronic data sources.
HHS will also seek to address gaps in measures identified in NQF's
report, as HHS pursues new measure development and application in its
value-based purchasing, public reporting, and other quality measurement
and improvement initiatives.
V. Collection of Information Requirements
This document does not impose information collection and
recordkeeping requirements.
[[Page 53545]]
Consequently, it need not be reviewed by the Office of Management and
Budget under the authority of the Paperwork Reduction Act of 1995 (44
U.S.C. 35).
Dated: August 24, 2015.
Sylvia M. Burwell,
Secretary, Department of Health and Human Services.
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[FR Doc. 2015-21549 Filed 9-3-15; 8:45 am]
BILLING CODE 4150-05-P