Submission for OMB Review; Comment Request; “Clearance for the Collection of Qualitative Feedback on Agency Service Delivery”, 35318 [2015-15116]

Download as PDF 35318 Federal Register / Vol. 80, No. 118 / Friday, June 19, 2015 / Notices DEPARTMENT OF COMMERCE United States Patent and Trademark Office asabaliauskas on DSK5VPTVN1PROD with NOTICES Submission for OMB Review; Comment Request; ‘‘Clearance for the Collection of Qualitative Feedback on Agency Service Delivery’’ The United States Patent and Trademark Office (USTPO) will submit to the Office of Management and Budget (OMB) for clearance the following proposal for collection of information under the provisions of the Paperwork Reduction Act (44 U.S.C. Chapter 35). Agency: United States Patent and Trademark Office, Commerce. Title: Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB Control Number: 0651–0038. Form Number(s): • N/A. Type of Request: Regular. Number of Respondents: 27,900. Average Hours per Response: The USPTO estimates that it will take an average of 11 min (.18 hours) to complete a single item in this collection, with completion times ranging from 5 minutes (.08 hours) to 120 minutes (2 hours), depending upon the instrument used. Burden Hours: 5,059 hours. Cost Burden: $0. Needs and Uses: The Agency will collect, analyze, and interpret information gathered to identify strengths and weaknesses of current services. Based on feedback received, the Agency will identify operational changes needed to improve programs and services. The solicitation of feedback will target areas such as: Timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. The USPTO is committed to hearing feedback from its customers. Responses will be assessed to identify service areas in need of improvement. If this information is not collected, then the Agency will miss opportunities to obtain vital feedback from their customers and stakeholders on ways to improve their program and services. These information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature. Affected Public: Businesses or other for-profits; not-for-profit institutions. Frequency: On occasion. Respondent’s Obligation: Voluntary. OMB Desk Officer: Nicholas A. Fraser, email: Nicholas_A._Fraser@ omb.eop.gov. VerDate Sep<11>2014 19:33 Jun 18, 2015 Jkt 235001 Once submitted, the request will be publicly available in electronic format through reginfo.gov. Follow the instructions to view Department of Commerce collections currently under review by OMB. Further information can be obtained by: • Email: InformationCollection@ uspto.gov. Include ‘‘0651–0038 copy request’’ in the subject line of the message. • Mail: Marcie Lovett, Records Management Division Director, Office of the Chief Information Officer, United States Patent and Trademark Office, P.O. Box 1450, Alexandria, VA 22313– 1450. Written comments and recommendations for the proposed information collection should be sent on or before July 20, 2015 to Nicholas A. Fraser, OMB Desk Officer, via email to Nicholas_A._Fraser@omb.eop.gov, or by fax to 202–395–5167, marked to the attention of Nicholas A. Fraser. Dated: June 12, 2015. Marcie Lovett, Records Management Division Director, USPTO, Office of the Chief Information Officer. [FR Doc. 2015–15116 Filed 6–18–15; 8:45 am] BILLING CODE 3510–16–P DEPARTMENT OF COMMERCE United States Patent and Trademark Office Practitioner Conduct and Discipline ACTION: Proposed collection; comment request. The United States Patent and Trademark Office (USPTO), as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to comment on the extension of a continuing information collection, as required by the Paperwork Reduction Act of 1995, Public Law 104–13 (44 U.S.C. 3506(c)(2)(A)). DATES: Written comments must be submitted on or before August 18, 2015. ADDRESSES: Written comments may be submitted by any of the following methods: • Email: InformationCollection@ uspto.gov. Include ‘‘0651–0017 comment’’ in the subject line of the message. • Federal Rulemaking Portal: https:// www.regulations.gov. • Mail: Marcie Lovett, Records Management Division Director, Office of the Chief Information Officer, United SUMMARY: PO 00000 Frm 00020 Fmt 4703 Sfmt 4703 States Patent and Trademark Office, P.O. Box 1450, Alexandria, VA 22313– 1450. FOR FURTHER INFORMATION CONTACT: Requests for additional information should be directed to Dahlia George, Office of Enrollment and Discipline, United States Patent and Trademark Office, P.O. Box 1450, Alexandria, VA 22313–1450; by telephone at 571–272– 4097; or by email at Dahlia.George@ uspto.gov with ‘‘0651–0017 comment’’ in the subject line. Additional information about this collection is also available at https://www.reginfo.gov under ‘‘Information Collection Review.’’ SUPPLEMENTARY INFORMATION: I. Abstract The Director of the United States Patent and Trademark Office (USPTO) has the authority to establish regulations governing the conduct and discipline of agents, attorneys, or other persons representing applicants and other parties before the USPTO (35 U.S.C. 2 and 32–33). The USPTO Rules of Professional Conduct at 37 CFR 11.101– 11.804 describe how agents, attorneys, or other practitioners representing applicants and other parties before the USPTO should conduct themselves professionally and outline their responsibilities for recordkeeping and reporting violations or complaints of misconduct to the USPTO, while the Investigations and Disciplinary Proceedings Rules (37 CFR 11.19–11.60) dictate how the USPTO can discipline agents, attorneys, or other persons representing applicants and other parties before the USPTO. The Rules require an attorney or agent to maintain complete records of all funds, securities, and other properties of clients coming into his or her possession, and to render appropriate accounts to the client regarding the funds, securities, and other properties of clients coming into the practitioner’s possession, collectively known as ‘‘client property.’’ These recordkeeping requirements are necessary to maintain the integrity of client property. Each State Bar requires its attorneys to perform similar recordkeeping. The Rules also require an attorney or agent to report knowledge of certain violations of the Rules to the USPTO. If a complaint is found to have merit, the USPTO will investigate and possibly prosecute violations of the Rules and provide the practitioner with the opportunity to respond to the complaint. The Director of the Office of Enrollment and Discipline (OED Director) may, after notice and opportunity for a hearing, suspend, E:\FR\FM\19JNN1.SGM 19JNN1

Agencies

[Federal Register Volume 80, Number 118 (Friday, June 19, 2015)]
[Notices]
[Page 35318]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-15116]



[[Page 35318]]

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DEPARTMENT OF COMMERCE

United States Patent and Trademark Office


Submission for OMB Review; Comment Request; ``Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery''

    The United States Patent and Trademark Office (USTPO) will submit 
to the Office of Management and Budget (OMB) for clearance the 
following proposal for collection of information under the provisions 
of the Paperwork Reduction Act (44 U.S.C. Chapter 35).
    Agency: United States Patent and Trademark Office, Commerce.
    Title: Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery.
    OMB Control Number: 0651-0038.
    Form Number(s):  N/A.
    Type of Request: Regular.
    Number of Respondents: 27,900.
    Average Hours per Response: The USPTO estimates that it will take 
an average of 11 min (.18 hours) to complete a single item in this 
collection, with completion times ranging from 5 minutes (.08 hours) to 
120 minutes (2 hours), depending upon the instrument used.
    Burden Hours: 5,059 hours.
    Cost Burden: $0.
    Needs and Uses: The Agency will collect, analyze, and interpret 
information gathered to identify strengths and weaknesses of current 
services. Based on feedback received, the Agency will identify 
operational changes needed to improve programs and services. The 
solicitation of feedback will target areas such as: Timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. The 
USPTO is committed to hearing feedback from its customers. Responses 
will be assessed to identify service areas in need of improvement. If 
this information is not collected, then the Agency will miss 
opportunities to obtain vital feedback from their customers and 
stakeholders on ways to improve their program and services.
    These information collections will not result in any new system of 
records containing privacy information and will not ask questions of a 
sensitive nature.
    Affected Public: Businesses or other for-profits; not-for-profit 
institutions.
    Frequency: On occasion.
    Respondent's Obligation: Voluntary.
    OMB Desk Officer: Nicholas A. Fraser, email: 
Nicholas_A._Fraser@omb.eop.gov.
    Once submitted, the request will be publicly available in 
electronic format through reginfo.gov. Follow the instructions to view 
Department of Commerce collections currently under review by OMB.
    Further information can be obtained by:
     Email: InformationCollection@uspto.gov. Include ``0651-
0038 copy request'' in the subject line of the message.
     Mail: Marcie Lovett, Records Management Division Director, 
Office of the Chief Information Officer, United States Patent and 
Trademark Office, P.O. Box 1450, Alexandria, VA 22313-1450.
    Written comments and recommendations for the proposed information 
collection should be sent on or before July 20, 2015 to Nicholas A. 
Fraser, OMB Desk Officer, via email to Nicholas_A._Fraser@omb.eop.gov, 
or by fax to 202-395-5167, marked to the attention of Nicholas A. 
Fraser.

    Dated: June 12, 2015.
Marcie Lovett,
Records Management Division Director, USPTO, Office of the Chief 
Information Officer.
[FR Doc. 2015-15116 Filed 6-18-15; 8:45 am]
 BILLING CODE 3510-16-P
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