60-Day Notice of Submission of Proposed Information Collection for HUD Generic Clearance for Collection of Qualitative Feedback on Proposed New HUD Services or Products, 32974-32975 [2015-14192]

Download as PDF asabaliauskas on DSK5VPTVN1PROD with NOTICES 32974 Federal Register / Vol. 80, No. 111 / Wednesday, June 10, 2015 / Notices information from claimants in order to thoroughly examine and resolve tort claims against the agency. TSA receives approximately 834 1 tort claims per month arising from airport screening activities and other circumstances, including motor vehicle accidents and employee loss. The Federal Tort Claims Act (28 U.S.C. 1346(b), 1402(b), 2401(b), 2671–2680) is the authority under which the TSA Claims Management Branch adjudicates tort claims. The data is collected whenever an individual believes s/he has experienced property loss or damage, a personal injury, or other damages due to the negligent or wrongful act or omission of a TSA employee, and decides to file a Federal tort claim against TSA. Submission of a claim is entirely voluntary and initiated by individuals. The claimants (or respondents) to this collection are typically the traveling public. Currently, claimants file a claim by submitting to TSA a Standard Form 95 (SF–95), which has been approved under OMB control number 1105–0008. Because TSA requires further clarifying information, claimants are asked to complete a Supplemental Information page added to the SF–95. These forms have been approved under OMB control number 1652–0039. Claim instructions and forms are available through the TSA Web site at https://www.tsa.gov. Claimants must download these forms and mail or fax them to TSA. On the Supplemental Information page, claimants are asked to provide additional claim information including: (1) Email address, (2) airport, (3) location of incident within the airport, (4) complete travel itinerary, (5) whether baggage was delayed by airline, (6) why they believe TSA was negligent, (7) whether they used a third-party baggage service, (8) whether they were traveling under military orders, and (9) whether they submitted claims with the airlines or insurance companies. If TSA determines payment is warranted, TSA sends the claimant a form requesting: (1) Claimant signature, (2) banking information (routing and account number), and (3) Social Security number (required by the U.S. Treasury for all Government payments to the public pursuant to 31 U.S.C. 3325). Number of Respondents: 10,000. Estimated Annual Burden Hours: An estimated 6,000 hours annually. 1 In the 60 day notice, TSA estimated that it received approximately 1,000 tort claims per month arising from airport screening activities and other circumstances, including motor vehicle accidents and employee loss. Based on current data, the number has been adjusted to 834 tort claims. VerDate Sep<11>2014 16:46 Jun 09, 2015 Jkt 235001 Dated: June 5, 2015. Christina A. Walsh, TSA Paperwork Reduction Act Officer, Office of Information Technology. [FR Doc. 2015–14201 Filed 6–9–15; 8:45 am] BILLING CODE 9110–05P DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT [Docket No. FR–5830–N–03] 60-Day Notice of Submission of Proposed Information Collection for HUD Generic Clearance for Collection of Qualitative Feedback on Proposed New HUD Services or Products AGENCY: Office of the General Counsel, HUD. ACTION: Notice. As part of the Federal government-wide effort to streamline the process of seeking public feedback on service delivery, HUD is submitting to the Office of Management and Budget (OMB), for approval under the Paperwork Reduction Act, a Generic Clearance for the Collection of Qualitative Feedback on Proposed New Services or Products to seek information on new services and products that may needed by HUD customers. DATES: Comments Due Date: August 10, 2015. ADDRESSES: Interested persons are invited to submit comments regarding this proposal. Comments should refer to the proposal by name, or the FR number shown above, and should be sent to: Colette Pollard, Reports Management Officer, QDAM, Department of Housing and Urban Development, 451 7th Street SW., Room 4176, Washington, DC 20410–5000; telephone 202–402–3400 (this is not a toll-free number) or email at Colette.Pollard@hud.gov for a copy of the proposed forms or other available information. Persons with hearing or speech impairments may access this number through TTY by calling the tollfree Federal Relay Service at (800) 877– 8339. FOR FURTHER INFORMATION CONTACT: Colette Pollard, Reports Management Officer, QDAM, Department of Housing and Urban Development, 451 7th Street SW., Washington, DC 20410; email Colette Pollard at Colette.Pollard@ hud.gov or telephone 202–402–3400. This is not a toll-free number. Persons with hearing or speech impairments may access this number through TTY by calling the toll-free Federal Relay Service at (800) 877–8339. SUPPLEMENTARY INFORMATION: Executive Order 12862, entitled ‘‘Setting Customer SUMMARY: PO 00000 Frm 00046 Fmt 4703 Sfmt 4703 Service Standards,’’’ requires that Federal agencies provide the highest quality service to their customers by identifying needed services and seeking feedback on offered services. The information proposed to be collected under this notice is designed by HUD to garner qualitative feedback from HUD customers in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. In accordance with the Executive Order, the term ‘‘customer’’ means an individual or entity that is directly served by a department or agency. The term ‘‘qualitative feedback’’ refers to information that provides useful insights on perceptions and opinions, but does not constitute statistical surveys that yield quantitative results that can be generalized to the population of the study. The collections to be undertaken under this HUD proposed generic collection will allow for ongoing, collaborative, and actionable communications between HUD and its customers. The collections will also allow feedback to contribute directly to the improvement of HUD products and services, help identify where existing products and services may be lacking in some aspects, and whether there are additional products and services that could be offered by HUD. This notice informs the public that HUD is seeking approval from OMB for the information collection described in Section A. A. Overview of Information Collection Title of Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Proposed New HUD Services or Products. OMB Approval Number: Pending. Type of Request: New. Form Number: No specific form is currently contemplated. Description of the need for the information and proposed use: For HUD to be successful in its mission, input from HUD customers and interested members of the public is essential. Such feedback takes many forms, including the solicitation of public comments through Federal Register notices, but also through surveys directly sent to HUD customers designed to gauge satisfaction with services and products offered by HUD. This generic clearance is designed to elicit input on possible new HUD products or services that may be helpful to HUD customers. An example of these types of services or products are the services offered by the National Resource Network that were initially determined best suited for cities with populations of 40,000 or E:\FR\FM\10JNN1.SGM 10JNN1 32975 Federal Register / Vol. 80, No. 111 / Wednesday, June 10, 2015 / Notices more, and having, among other criteria, an annual average unemployment rate of 9 percent or more. (See https:// nationalresourcenetwork.org/en/ solutions/rfa.) A generic collection, such as HUD is proposing through this notice, would allow HUD to survey its customers to determine whether HUD has identified appropriate eligibility criteria for new products and services under consideration, and correctly identified the categories of customers in need of these products or services. The areas of inquiry anticipated to be surveyed would be those seeking information about the specific customer being surveyed, for example, the public housing agency (PHA), State and local government, private housing provider, nonprofit organizations, or other organization participating in HUD Information collection Number of respondents annually Demographics .............. Type of subsidized housing ..................... Energy, Utility, Technology Needs ........... Community Assets Needs ....................... Potential uses of federal and local resources ..................... Totals .................... Frequency of response asabaliauskas on DSK5VPTVN1PROD with NOTICES Burden hour per response Annual burden hours Hourly cost per response Annual cost 1 100 1 1 0 0 1,000 1 100 1 1 0 0 1,000 1 100 1 1 0 0 1,000 1 100 1 1 0 0 1,000 1,000 1 1 100 100 1 1 1 1 0 0 0 0 This notice is soliciting comments from members of the public and affected parties concerning the collection of information described in Section A on the following: (1) Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) The accuracy of the agency’s estimate of the burden of the proposed collection of information; (3) Ways to enhance the quality, utility, and clarity of the information to be collected; and (4) Ways to minimize the burden of the collection of information on those who are to respond; including through the use of appropriate automated collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. HUD encourages interested parties to submit comment in response to these questions. Authority: Section 3507 of the Paperwork Reduction Act of 1995, 44 U.S.C. Chapter 35. 16:46 Jun 09, 2015 Responses per annum current or anticipated needs for which brief responses will suffice. However, the survey would provide the opportunity for the customer to present additional information pertaining to these topics that customers may choose to note. Respondents (i.e. affected public): PHAs, State and local governments, tribal nations, multifamily housing providers, nonprofit organizations, and other organizations that participate in HUD programs. Estimated Number of Respondents: 1,000. Estimated Number of Responses Annually: 100. Frequency of Response: Once. Average Hours per Response: 1 hour. Total Estimated Burdens: 100 hours. 1,000 B. Solicitation of Public Comment VerDate Sep<11>2014 programs. Of the category or categories of program participants surveyed, the survey would inquire about: the demographics of the populations the customer serves; the type of HUD subsidized housing that is provided; energy, other utility, technological, or other infrastructure needs of the housing provided; the need for better access to community assets, such as transportation, financial services, educational services (schools, libraries or computer facilities), and sports and exercise facilities; the availability of any federal, other governmental, and local resources to address identified needs if these resources were made available; and any demonstration of community or governmental support to improve the quality of the housing provided. HUD anticipates the survey will solicit basic information regarding the customer and Jkt 235001 Dated: June 4, 2015. Camille E. Acevedo, Associate General Counsel for Legislation and Regulations. [FR Doc. 2015–14192 Filed 6–9–15; 8:45 am] BILLING CODE 4210–67–P DEPARTMENT OF THE INTERIOR Bureau of Indian Affairs Number 1076–0134. This information collection expires September 30, 2015. DATES: Submit comments on or before August 10, 2015. ADDRESSES: You may submit comments on the information collection to: Dr. Joe Herrin, 1951 Constitution Ave., MS– 312–SIB, Washington, DC 20245; Fax: (202) 208–3271; Email: Joe.Herrin@ bie.edu. FOR FURTHER INFORMATION CONTACT: [156A2100DD/AAKC001030/ A0A501010.999900 253G] Renewal of Agency Information Collection for Student Transportation Form Dr. Joe Herrin, phone: (202) 208–7658. SUPPLEMENTARY INFORMATION: I. Abstract Bureau of Indian Affairs, Interior. ACTION: Notice of request for comments. AGENCY: In compliance with the Paperwork Reduction Act of 1995, the Bureau of Indian Education (BIE) is seeking comments on the renewal of Office of Management and Budget (OMB) approval for the collection of information for Student Transportation Form, authorized by OMB Control SUMMARY: PO 00000 Frm 00047 Fmt 4703 Sfmt 4703 The BIE is requesting renewal of OMB approval for the Student Transportation Form. The Student Transportation regulations in 25 CFR part 39, subpart G, contain the program eligibility and criteria that govern the allocation of transportation funds. Information collected from the schools will be used to determine the rate per mile. The information collection provides transportation mileage for Bureaufunded schools, which determines the allocation of transportation funds. This information is collected using a Web- E:\FR\FM\10JNN1.SGM 10JNN1

Agencies

[Federal Register Volume 80, Number 111 (Wednesday, June 10, 2015)]
[Notices]
[Pages 32974-32975]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-14192]


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DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

[Docket No. FR-5830-N-03]


60-Day Notice of Submission of Proposed Information Collection 
for HUD Generic Clearance for Collection of Qualitative Feedback on 
Proposed New HUD Services or Products

AGENCY: Office of the General Counsel, HUD.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: As part of the Federal government-wide effort to streamline 
the process of seeking public feedback on service delivery, HUD is 
submitting to the Office of Management and Budget (OMB), for approval 
under the Paperwork Reduction Act, a Generic Clearance for the 
Collection of Qualitative Feedback on Proposed New Services or Products 
to seek information on new services and products that may needed by HUD 
customers.

DATES: Comments Due Date: August 10, 2015.

ADDRESSES: Interested persons are invited to submit comments regarding 
this proposal. Comments should refer to the proposal by name, or the FR 
number shown above, and should be sent to: Colette Pollard, Reports 
Management Officer, QDAM, Department of Housing and Urban Development, 
451 7th Street SW., Room 4176, Washington, DC 20410-5000; telephone 
202-402-3400 (this is not a toll-free number) or email at 
Colette.Pollard@hud.gov for a copy of the proposed forms or other 
available information. Persons with hearing or speech impairments may 
access this number through TTY by calling the toll-free Federal Relay 
Service at (800) 877-8339.

FOR FURTHER INFORMATION CONTACT: Colette Pollard, Reports Management 
Officer, QDAM, Department of Housing and Urban Development, 451 7th 
Street SW., Washington, DC 20410; email Colette Pollard at 
Colette.Pollard@hud.gov or telephone 202-402-3400. This is not a toll-
free number. Persons with hearing or speech impairments may access this 
number through TTY by calling the toll-free Federal Relay Service at 
(800) 877-8339.

SUPPLEMENTARY INFORMATION: Executive Order 12862, entitled ``Setting 
Customer Service Standards,''' requires that Federal agencies provide 
the highest quality service to their customers by identifying needed 
services and seeking feedback on offered services. The information 
proposed to be collected under this notice is designed by HUD to garner 
qualitative feedback from HUD customers in an efficient, timely manner, 
in accordance with the Administration's commitment to improving service 
delivery.
    In accordance with the Executive Order, the term ``customer'' means 
an individual or entity that is directly served by a department or 
agency. The term ``qualitative feedback'' refers to information that 
provides useful insights on perceptions and opinions, but does not 
constitute statistical surveys that yield quantitative results that can 
be generalized to the population of the study. The collections to be 
undertaken under this HUD proposed generic collection will allow for 
ongoing, collaborative, and actionable communications between HUD and 
its customers. The collections will also allow feedback to contribute 
directly to the improvement of HUD products and services, help identify 
where existing products and services may be lacking in some aspects, 
and whether there are additional products and services that could be 
offered by HUD. This notice informs the public that HUD is seeking 
approval from OMB for the information collection described in Section 
A.

A. Overview of Information Collection

    Title of Information Collection: Generic Clearance for the 
Collection of Qualitative Feedback on Proposed New HUD Services or 
Products.
    OMB Approval Number: Pending.
    Type of Request: New.
    Form Number: No specific form is currently contemplated.
    Description of the need for the information and proposed use: For 
HUD to be successful in its mission, input from HUD customers and 
interested members of the public is essential. Such feedback takes many 
forms, including the solicitation of public comments through Federal 
Register notices, but also through surveys directly sent to HUD 
customers designed to gauge satisfaction with services and products 
offered by HUD. This generic clearance is designed to elicit input on 
possible new HUD products or services that may be helpful to HUD 
customers. An example of these types of services or products are the 
services offered by the National Resource Network that were initially 
determined best suited for cities with populations of 40,000 or

[[Page 32975]]

more, and having, among other criteria, an annual average unemployment 
rate of 9 percent or more. (See https://nationalresourcenetwork.org/en/solutions/rfa.)
    A generic collection, such as HUD is proposing through this notice, 
would allow HUD to survey its customers to determine whether HUD has 
identified appropriate eligibility criteria for new products and 
services under consideration, and correctly identified the categories 
of customers in need of these products or services. The areas of 
inquiry anticipated to be surveyed would be those seeking information 
about the specific customer being surveyed, for example, the public 
housing agency (PHA), State and local government, private housing 
provider, nonprofit organizations, or other organization participating 
in HUD programs. Of the category or categories of program participants 
surveyed, the survey would inquire about: the demographics of the 
populations the customer serves; the type of HUD subsidized housing 
that is provided; energy, other utility, technological, or other 
infrastructure needs of the housing provided; the need for better 
access to community assets, such as transportation, financial services, 
educational services (schools, libraries or computer facilities), and 
sports and exercise facilities; the availability of any federal, other 
governmental, and local resources to address identified needs if these 
resources were made available; and any demonstration of community or 
governmental support to improve the quality of the housing provided. 
HUD anticipates the survey will solicit basic information regarding the 
customer and current or anticipated needs for which brief responses 
will suffice. However, the survey would provide the opportunity for the 
customer to present additional information pertaining to these topics 
that customers may choose to note.
    Respondents (i.e. affected public): PHAs, State and local 
governments, tribal nations, multifamily housing providers, nonprofit 
organizations, and other organizations that participate in HUD 
programs.
    Estimated Number of Respondents: 1,000.
    Estimated Number of Responses Annually: 100.
    Frequency of Response: Once.
    Average Hours per Response: 1 hour.
    Total Estimated Burdens: 100 hours.

--------------------------------------------------------------------------------------------------------------------------------------------------------
                                             Number of
         Information collection             respondents    Frequency of    Responses per    Burden hour    Annual burden    Hourly cost     Annual cost
                                             annually        response          annum       per response        hours       per response
--------------------------------------------------------------------------------------------------------------------------------------------------------
Demographics............................           1,000               1             100               1               1               0               0
Type of subsidized housing..............           1,000               1             100               1               1               0               0
Energy, Utility, Technology Needs.......           1,000               1             100               1               1               0               0
Community Assets Needs..................           1,000               1             100               1               1               0               0
Potential uses of federal and local                1,000               1             100               1               1               0               0
 resources..............................
    Totals..............................           1,000               1             100               1               1               0               0
--------------------------------------------------------------------------------------------------------------------------------------------------------

B. Solicitation of Public Comment

    This notice is soliciting comments from members of the public and 
affected parties concerning the collection of information described in 
Section A on the following:
    (1) Whether the proposed collection of information is necessary for 
the proper performance of the functions of the agency, including 
whether the information will have practical utility;
    (2) The accuracy of the agency's estimate of the burden of the 
proposed collection of information;
    (3) Ways to enhance the quality, utility, and clarity of the 
information to be collected; and
    (4) Ways to minimize the burden of the collection of information on 
those who are to respond; including through the use of appropriate 
automated collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.
    HUD encourages interested parties to submit comment in response to 
these questions.

     Authority: Section 3507 of the Paperwork Reduction Act of 1995, 
44 U.S.C. Chapter 35.

    Dated: June 4, 2015.
Camille E. Acevedo,
Associate General Counsel for Legislation and Regulations.
[FR Doc. 2015-14192 Filed 6-9-15; 8:45 am]
 BILLING CODE 4210-67-P
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