Agency Information Collection Activities: Submission to the Office of Management and Budget (OMB) for Revision to a Currently Approved Information Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 28305-28306 [2015-12003]

Download as PDF asabaliauskas on DSK5VPTVN1PROD with NOTICES Federal Register / Vol. 80, No. 95 / Monday, May 18, 2015 / Notices gathered in the investigation of reported incidents of internal misconduct. 8. Department of the Navy, Naval Nuclear Propulsion Program (DAA– 0594–2015–0001, 1 item, 1 temporary item). Records relating to the operation of nuclear powered vessels including reactor logs and related reports. 9. Department of the Navy, U.S. Marine Corps (DAA–0127–2014–0010, 1 item, 1 temporary item). Master files of an electronic information system used to manage and analyze collected intelligence imagery. 10. Department of the Navy, U.S. Marine Corps (DAA–0127–2014–0020, 1 item, 1 temporary item). Master files of an electronic information system used to manage and track the care and treatment of exceptional dependants of Marine Corps personnel. 11. Department of State, Bureau of Energy Resources (DAA–0059–2014– 0022, 8 items, 4 temporary items). Records of the Office of the Assistant Secretary including routine correspondence, daily activity reports, bibliographic reference files, and courtesy copies. Proposed for permanent retention are memoranda, reports, telegrams, briefing books, and the calendar of the Assistant Secretary. 12. Broadcasting Board of Governors, Agency-wide (DAA–0517–2013–0002, 8 items, 5 temporary items). Records of the International Broadcasting Bureau, Voice of America, and the Office of Cuba Broadcasting to include broadcast recordings, associated broadcast logs, records used to create programming content, and social media content. Proposed for permanent retention are historically significant broadcast recordings and associated broadcast logs. 13. Central Intelligence Agency, Agency-wide (N1–263–15–1, 1 item, 1 temporary item). Records related to incentive, achievement, and certification awards of employees. 14. Court Services and Offenders Supervision Agency for the District of Columbia, Office of the General Counsel (DAA–0562–2013–0005, 14 items, 13 temporary items). Legal records to include legal opinion reviews related to specific cases, investigations, or ethics violations, and routine claims and litigation files. Proposed for permanent retention are general legal opinion reviews. 15. Environmental Protection Agency, Agency-wide (DAA–0412–2013–0011, 4 items, 4 temporary items). Administrative records related to the day-to-day activities of agency program offices, including reading files, mailing lists, and other short-term transitory records. VerDate Sep<11>2014 18:52 May 15, 2015 Jkt 235001 Dated: May 7, 2015. Paul M. Wester, Jr., Chief Records Officer for the U.S. Government. [FR Doc. 2015–11927 Filed 5–15–15; 8:45 am] BILLING CODE 7515–01–P NATIONAL CREDIT UNION ADMINISTRATION Agency Information Collection Activities: Submission to the Office of Management and Budget (OMB) for Revision to a Currently Approved Information Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery National Credit Union Administration (NCUA). ACTION: 30-day notice of submission of information collection approval from OMB and request for comment. AGENCY: As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, NCUA intends to amend and submit the Generic Information Collection Request (Generic ICR): ‘‘Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery’’ to the OMB for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et. seq.). The purpose of this notice is to allow for 30 days of public comment. DATES: Comments will be accepted until June 17, 2015 ADDRESSES: Interested persons are invited to submit comments to: (i) Desk Officer for the National Credit Union Administration, 3133–0188, U.S. Office of Management and Budget, 725 17th Street NW., #10102, Washington, DC 20503, or by email to: oirasubmission@omb.eop.gov; and (ii) Jessica Khouri by mail at the National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314–3428, by fax at Fax No. 703–837– 2861, or by email at OCIOPRA@ ncua.gov. SUMMARY: FOR FURTHER INFORMATION CONTACT: Requests for additional information, a copy of the information collection request, or a copy of submitted comments should be directed to Jessica Khouri by mail at the National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314–3428, by fax at Fax No. 703–837–2861, or by email at OCIOPRA@ncua.gov. SUPPLEMENTARY INFORMATION: PO 00000 Frm 00087 Fmt 4703 Sfmt 4703 28305 I. Abstract and Request for Comments NCUA is requesting comments on this proposed amendment to the current collection 3133–0188, ‘‘Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.’’ The proposed amendment intends to increase the hours available to obtain feedback on services provided by NCUA offices. NCUA anticipates using a variety of methods to collect customer satisfaction feedback from credit unions, including, but not limited to, web and paper-based surveys or feedback forms, web-based polling or other interactive responses, comment cards, and social media. The information collection activity will garner qualitative stakeholder feedback in an efficient, timely manner, in accordance with NCUA’s commitment to improving service delivery. Qualitative feedback is information that provides useful insights on perceptions and opinions, but is not a statistical survey that yields quantitative results that can be generalized to the population of study. This feedback will provide insights into stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training, or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative, and actionable communications between NCUA and its stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: the target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely E:\FR\FM\18MYN1.SGM 18MYN1 28306 Federal Register / Vol. 80, No. 95 / Monday, May 18, 2015 / Notices to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. The NCUA received no comments related to this collection in response to the 60-day notice and request for comment published in the Federal Register on January 22, 2015 (80 FR 3255). The NCUA requests that you send your comments on this collection to the locations listed in the addresses section. Your comments should address: (a) The necessity of the information collection for the proper performance of NCUA, including whether the information will have practical utility; (b) the accuracy of our estimate of the burden (hours and cost) of the collection of information, including the validity of the methodology and assumptions used; (c) ways we could enhance the quality, utility, and clarity of the information to be collected; and (d) ways we could minimize the burden of the collection of information on the respondents such as through the use of automated collection techniques or other forms of information technology. It is NCUA’s policy to make all comments available to the public for review. asabaliauskas on DSK5VPTVN1PROD with NOTICES II. Data Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB Number: 3133–0188. Form Number: None. Type of Review: Amendment of a currently approved collection. Description: The information collection activity will garner qualitative stakeholder feedback in an efficient, timely manner, in accordance with NCUA’s commitment to improving service delivery. Feedback will include, but is not limited to, web- and paperbased surveys or feedback forms, webbased polling or other interactive responses, comment cards, and social media. Respondents: Non-Profit Institutions, Individuals and Households, Businesses and Organizations, State, Local or Tribal Government. Estimated No. of Respondents/ Recordkeepers: 51,900. Frequency of Response: Varies. Estimated Burden Hours per Response: Varies, depending on feedback method. Estimated Total Annual Burden Hours: 42,715. Estimated Total Annual Cost: 0. VerDate Sep<11>2014 18:52 May 15, 2015 Jkt 235001 By the National Credit Union Administration Board on May 13, 2015. Gerard Poliquin, Secretary of the Board. [FR Doc. 2015–12003 Filed 5–15–15; 8:45 am] BILLING CODE 7535–01–P NATIONAL CREDIT UNION ADMINISTRATION Sunshine Act: Notice of Agency Meeting 10:00 a.m., Thursday, May 21, 2015. PLACE: Board Room, 7th Floor, Room 7047, 1775 Duke Street (All visitors must use Diagonal Road Entrance), Alexandria, VA 22314–3428. STATUS: Open, MATTERS TO BE CONSIDERED: 1. Corporate Stabilization Fund Quarterly Report. RECESS: 10:20 a.m. TIME AND DATE: 10:30 a.m., Thursday, May 21, 2015 PLACE: Board Room, 7th Floor, Room 7047, 1775 Duke Street, Alexandria, VA 22314–3428. STATUS: Closed, MATTERS TO BE CONSIDERED: 1. Consideration of Supervisory Action under NCUA’s Rules and Regulations. Closed pursuant to Exemption (8). FOR FURTHER INFORMATION CONTACT: Gerard Poliquin, Secretary of the Board, Telephone: 703–518–6304. TIME AND DATE: Gerard Poliquin, Secretary of the Board. [FR Doc. 2015–12071 Filed 5–14–15; 4:15 pm] BILLING CODE 7535–01–P This meeting will be webcast live at the Web address—http://www.nrc.gov/. Thursday, May 21, 2015 9:00 a.m. Briefing on the Results of the Agency Action Review Meeting (Public Meeting); (Contact: Nathan Sanfilippo, 301–415–8744) This meeting will be webcast live at the Web address—http://www.nrc.gov/. Week of May 25, 2015—Tentative There are no meetings scheduled for the week of May 25, 2015. Week of June 1, 2015—Tentative There are no meetings scheduled for the week of June 1, 2015. Week of June 8, 205—Tentative Tuesday, June 9, 2015 9:30 a.m. Briefing on NRC Insider Threat Program (Closed—Ex. 1 & 2) Thursday, June 11, 2015 10:00 a.m. Meeting with the Advisory Committee on Reactor Safeguards (Public Meeting); (Contact: Edwin Hackett, 301–415–7360) This meeting will be webcast live at the Web address—http://www.nrc.gov/. Week of June 15, 2015—Tentative There are no meetings scheduled for the week of June 15, 2015. Week of June 22, 2015—Tentative Tuesday, June 23 9:00 a.m. Briefing on Human Capital and Equal Employment Opportunity (Public Meeting); (Contact: Dafna Silberfeld, 301– 287–0737) This meeting will be webcast live at the Web address—http://www.nrc.gov/. Thursday, June 25, 2015 NUCLEAR REGULATORY COMMISSION [NRC–2015–0001] Sunshine Act Meeting Notice DATE: May 18, 25, June 1, 8, 15, 22, 2015. Commissioners’ Conference Room, 11555 Rockville Pike, Rockville, Maryland. STATUS: Public and Closed. PLACE: Week of May 18, 2015 Tuesday, May 19, 2015 9:00 a.m. Briefing on Cumulative Effects of Regulation and Risk Prioritization Initiatives (Public Meeting); (Contact: Steve Ruffin, 301–415–1985) PO 00000 Frm 00088 Fmt 4703 Sfmt 4703 9:00 a.m. Briefing on Proposed Revisions to Part 10 CFR part 61 and Low-Level Radioactive Waste Disposal (Public Meeting); (Contact: Gregory Suber, 301–415–8087) This meeting will be webcast live at the Web address—http://www.nrc.gov/. * * * * * The schedule for Commission meetings is subject to change on short notice. For more information or to verify the status of meetings, contact Glenn Ellmers at 301–415–0442 or via email at Glenn.Ellmers@nrc.gov. * * * * * The NRC Commission Meeting Schedule can be found on the Internet at: http://www.nrc.gov/public-involve/ public-meetings/schedule.html. * * * * * E:\FR\FM\18MYN1.SGM 18MYN1

Agencies

[Federal Register Volume 80, Number 95 (Monday, May 18, 2015)]
[Notices]
[Pages 28305-28306]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-12003]


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NATIONAL CREDIT UNION ADMINISTRATION


Agency Information Collection Activities: Submission to the 
Office of Management and Budget (OMB) for Revision to a Currently 
Approved Information Collection; Comment Request; Generic Clearance for 
the Collection of Qualitative Feedback on Agency Service Delivery

AGENCY: National Credit Union Administration (NCUA).

ACTION: 30-day notice of submission of information collection approval 
from OMB and request for comment.

-----------------------------------------------------------------------

SUMMARY: As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, NCUA 
intends to amend and submit the Generic Information Collection Request 
(Generic ICR): ``Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery'' to the OMB for approval under the 
Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et. seq.). The purpose of 
this notice is to allow for 30 days of public comment.

DATES: Comments will be accepted until June 17, 2015

ADDRESSES: Interested persons are invited to submit comments to:
    (i) Desk Officer for the National Credit Union Administration, 
3133-0188, U.S. Office of Management and Budget, 725 17th Street NW., 
#10102, Washington, DC 20503, or by email to: 
oirasubmission@omb.eop.gov; and
    (ii) Jessica Khouri by mail at the National Credit Union 
Administration, 1775 Duke Street, Alexandria, VA 22314-3428, by fax at 
Fax No. 703-837-2861, or by email at OCIOPRA@ncua.gov.

FOR FURTHER INFORMATION CONTACT: Requests for additional information, a 
copy of the information collection request, or a copy of submitted 
comments should be directed to Jessica Khouri by mail at the National 
Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314-
3428, by fax at Fax No. 703-837-2861, or by email at OCIOPRA@ncua.gov.

SUPPLEMENTARY INFORMATION: 

I. Abstract and Request for Comments

    NCUA is requesting comments on this proposed amendment to the 
current collection 3133-0188, ``Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery.'' The proposed 
amendment intends to increase the hours available to obtain feedback on 
services provided by NCUA offices. NCUA anticipates using a variety of 
methods to collect customer satisfaction feedback from credit unions, 
including, but not limited to, web and paper-based surveys or feedback 
forms, web-based polling or other interactive responses, comment cards, 
and social media. The information collection activity will garner 
qualitative stakeholder feedback in an efficient, timely manner, in 
accordance with NCUA's commitment to improving service delivery. 
Qualitative feedback is information that provides useful insights on 
perceptions and opinions, but is not a statistical survey that yields 
quantitative results that can be generalized to the population of 
study. This feedback will provide insights into stakeholder 
perceptions, experiences and expectations, provide an early warning of 
issues with service, or focus attention on areas where communication, 
training, or changes in operations might improve delivery of products 
or services. These collections will allow for ongoing, collaborative, 
and actionable communications between NCUA and its stakeholders. It 
will also allow feedback to contribute directly to the improvement of 
program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: the target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely

[[Page 28306]]

to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    The NCUA received no comments related to this collection in 
response to the 60-day notice and request for comment published in the 
Federal Register on January 22, 2015 (80 FR 3255).
    The NCUA requests that you send your comments on this collection to 
the locations listed in the addresses section. Your comments should 
address: (a) The necessity of the information collection for the proper 
performance of NCUA, including whether the information will have 
practical utility; (b) the accuracy of our estimate of the burden 
(hours and cost) of the collection of information, including the 
validity of the methodology and assumptions used; (c) ways we could 
enhance the quality, utility, and clarity of the information to be 
collected; and (d) ways we could minimize the burden of the collection 
of information on the respondents such as through the use of automated 
collection techniques or other forms of information technology. It is 
NCUA's policy to make all comments available to the public for review.

II. Data

    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Number: 3133-0188.
    Form Number: None.
    Type of Review: Amendment of a currently approved collection.
    Description: The information collection activity will garner 
qualitative stakeholder feedback in an efficient, timely manner, in 
accordance with NCUA's commitment to improving service delivery. 
Feedback will include, but is not limited to, web- and paper-based 
surveys or feedback forms, web-based polling or other interactive 
responses, comment cards, and social media.
    Respondents: Non-Profit Institutions, Individuals and Households, 
Businesses and Organizations, State, Local or Tribal Government.
    Estimated No. of Respondents/Recordkeepers: 51,900.
    Frequency of Response: Varies.
    Estimated Burden Hours per Response: Varies, depending on feedback 
method.
    Estimated Total Annual Burden Hours: 42,715.
    Estimated Total Annual Cost: 0.

    By the National Credit Union Administration Board on May 13, 
2015.
Gerard Poliquin,
Secretary of the Board.
[FR Doc. 2015-12003 Filed 5-15-15; 8:45 am]
 BILLING CODE 7535-01-P