Proposed Collection; 60-Day Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NINR), 78453-78454 [2014-30599]
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78453
Federal Register / Vol. 79, No. 249 / Tuesday, December 30, 2014 / Notices
ESTIMATED ANNUALIZED BURDEN HOURS—Continued
Number of
respondents
Type of respondent based on applicable section of regulation
Under
Under
Under
Under
Under
Under
Under
Under
Under
Under
Under
Under
Under
Under
42
42
42
42
42
42
42
42
42
42
42
42
42
42
CFR
CFR
CFR
CFR
CFR
CFR
CFR
CFR
CFR
CFR
CFR
CFR
CFR
CFR
50.604(c)(1) or 45 CFR 94(c)(1) from Sub-recipients ............
50.604(d) or 45 CFR 94.4(d) Institutions ................................
50.604(e)(1) or 45 CFR 94.4(e)(1) for Investigators ..............
50.604(e)(2) or 45 CFR 94.4(e)(2) for Investigators ..............
50.604(e)(3) or 45 CFR 94.4(e)(3) for Investigators ..............
50.604(f) or 45 CFR 94.4(f) for Institutions ............................
50.605(a)(1) or 45 CFR 94.5(a)(1) for Institutions ..................
50.605(a)(3) or 45 CFR 94.5(a)(3) for Institutions ..................
50.605(a)(3)(i) or 45 CFR 94.5(a)(3)(i) for Institutions ...........
50.605(a)(3)(ii) or 45 CFR 94.5(a)(3)(ii) for Institutions ..........
50.605(a)(3)(iii) or 45 CFR 94.5(a)(3)(iii) for Institutions ........
50.605(a)(4) or 45 CFR 94.5(a)(4) for Institutions ..................
50.605(a)(5) or 45 CFR 94.5(a)(5) for Institutions ..................
50.606(c) or 45 CFR 94.6(c) for Institutions ...........................
Dated: December 17, 2014.
Lawrence Tabak,
Deputy Director, Office of the Director, NIH.
[FR Doc. 2014–30355 Filed 12–29–14; 8:45 am]
BILLING CODE 4140–01–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
National Institutes of Health
Proposed Collection; 60-Day Comment
Request; Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery (NINR)
As part of a Federal
Government-wide effort to streamline
the process to seek feedback from the
public on service delivery, the National
Institute of Nursing Research has
submitted a Generic Information
Collection Request (Generic ICR):
‘‘Generic Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery’’ to OMB for approval under
the Paperwork Reduction Act (PRA) (44
U.S.C. 3501 et seq.). This notice
announces our intent to submit this
collection to OMB for approval and
solicits comments on specific aspects
for the proposed information collection.
To Submit Comments and for Further
Information: To obtain a copy of the
data collection plans and instruments,
submit comments in writing, or request
more information on the proposed
project, contact: Dr. Rebecca Hawes,
Division of Science Policy and Public
Liaison, NINR, NIH, Democracy One,
6701 Democracy Blvd., Suite 710,
Bethesda, MD 20892, by phone at (301)
594–0791 or email your request,
including your address to: hawesr@
mail.nih.gov. Formal requests for
additional plans and instruments must
be requested in writing.
mstockstill on DSK4VPTVN1PROD with NOTICES
SUMMARY:
VerDate Sep<11>2014
21:42 Dec 29, 2014
Jkt 235001
500
3,000
38,000
38,000
950
2,000
2,000
500
50
50
50
950
2,000
50
Comment Due Date: Comments
regarding this information collection are
best assured of having their full effect if
received within 60 days of the date of
this publication.
Proposed Collection: Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery, 0925–0653, Expiration Date
3/31/2015, EXTENSION, National
Institutes of Health (NIH), National
Institute of Nursing Research (NINR).
Need and Use of Information
Collection: There are no changes being
requested for this submission. The
information collection activity will
continue to garner qualitative customer
and stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
Improving agency programs requires
ongoing assessment of service delivery,
by which we mean systematic review of
the operation of a program compared to
a set of explicit or implicit standards, as
a means of contributing to the
PO 00000
Frm 00073
Fmt 4703
Sfmt 4703
Number of
responses per
respondent
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Average
burden per
response
(in hours)
1
1
4
1
30/60
1
82
3
80
80
1
12
5
30/60
Total annual
burden hour
500
3,000
152,000
38,000
475
2,000
164,000
1,500
4,000
4,000
50
11,400
10,000
45
continuous improvement of the
program. The Agency will collect,
analyze, and interpret information
gathered through this generic clearance
to identify strengths and weaknesses of
current services and make
improvements in service delivery based
on feedback. The solicitation of
feedback will target areas such as:
Timeliness, appropriateness, accuracy
of information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
NINR will only submit a collection for
approval under this generic clearance if
it meets the following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
E:\FR\FM\30DEN1.SGM
30DEN1
78454
Federal Register / Vol. 79, No. 249 / Tuesday, December 30, 2014 / Notices
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance will provide useful
information, but it will not yield data
that can be generalized to the overall
population. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections that are
designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Such data uses require
more rigorous designs that address: The
target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
the total time, effort, or financial
resources expended by persons to
generate, maintain, retain, disclose or
provide information to or for a Federal
agency. This includes the time needed
to review instructions; to develop,
acquire, install and utilize technology
and systems for the purpose of
collecting, validating and verifying
information, processing and
maintaining information, and disclosing
and providing information; to train
personnel and to be able to respond to
a collection of information, to search
data sources, to complete and review
the collection of information; and to
transmit or otherwise disclose the
information.
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a currently valid
Office of Management and Budget
control number.
OMB approval is requested for an
additional 3 years. There are no costs to
respondents other than their time. The
total estimated annualized burden hours
are 1,025.
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
Request for Comments: Comments
submitted in response to this notice will
be summarized and/or included in the
request for OMB approval. Comments
are invited on: (a) Whether the
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimate of the burden of the
collection of information; (c) ways to
enhance the quality, utility, and clarity
of the information to be collected; (d)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology;
and (e) estimates of capital or start-up
costs and costs of operation,
maintenance, and purchase of services
to provide information. Burden means
Estimated Annualized Burden Hours
ESTIMATED ANNUAL REPORTING BURDEN
Number of
respondents
Type of collection
Annual
frequency
per response
Hours per
response
Total hours
Focus Groups ..................................................................................................
Individual In-Depth Interviews .........................................................................
Individual Brief Interviews ................................................................................
Customer Satisfaction Surveys .......................................................................
Small Group Discussions .................................................................................
Conferences and Training Pre- and Post-Surveys ..........................................
Website Usability Testing ................................................................................
Pilot Testing Surveys .......................................................................................
150
75
200
200
100
500
100
150
1
1
1
1
1
1
1
1
90/60
1
15/60
15/60
90/60
30/60
90/60
30/60
225
75
50
50
150
250
150
75
Total ..........................................................................................................
1,475
........................
........................
1,025
Dated: December 17, 2014.
Rebecca E. Hawes,
Project Clearance Liaison, National Institutes
of Health, National Institute of Nursing
Research.
[FR Doc. 2014–30599 Filed 12–29–14; 8:45 am]
BILLING CODE 4140–01–P
mstockstill on DSK4VPTVN1PROD with NOTICES
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
National Institutes of Health
National Institute of Mental Health;
Notice of Closed Meeting
Pursuant to section 10(d) of the
Federal Advisory Committee Act, as
amended (5 U.S.C. App.), notice is
VerDate Sep<11>2014
21:42 Dec 29, 2014
Jkt 235001
hereby given of a meeting of the Board
of Scientific Counselors, National
Institute of Mental Health.
The meeting will be closed to the
public as indicated below in accordance
with the provisions set forth in section
552b(c)(6), Title 5 U.S.C., as amended
for the review, discussion, and
evaluation of individual intramural
programs and projects conducted by the
National Institute of Mental Health,
including consideration of personnel
qualifications and performance, and the
competence of individual investigators,
the disclosure of which would
constitute a clearly unwarranted
invasion of personal privacy.
PO 00000
Frm 00074
Fmt 4703
Sfmt 4703
Name of Committee: Board of Scientific
Counselors, National Institute of Mental
Health.
Date: February 3–4, 2015.
Time: 9:00 a.m. to 5:15 p.m.
Agenda: To review and evaluate personal
qualifications and performance, and
competence of individual investigators.
Place: National Institutes of Health, Porter
Neuroscience Research Center, 35A Convent
Drive, Bethesda, MD 20892.
Contact Person: Jennifer E. Mehren, Ph.D.,
Executive Secretary, Division of Intramural
Research Programs, National Institute of
Mental Health, NIH, 35A Convent Drive,
Room GE 412, Bethesda, MD 20892–3747,
301–496–3501, mehrenj@mail.nih.gov.
(Catalogue of Federal Domestic Assistance
Program No. 93.242, Mental Health Research
Grants, National Institutes of Health, HHS)
E:\FR\FM\30DEN1.SGM
30DEN1
]]>Agencies
[Federal Register Volume 79, Number 249 (Tuesday, December 30, 2014)]
[Notices]
[Pages 78453-78454]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2014-30599]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health
Proposed Collection; 60-Day Comment Request; Generic Clearance
for the Collection of Qualitative Feedback on Agency Service Delivery
(NINR)
SUMMARY: As part of a Federal Government-wide effort to streamline the
process to seek feedback from the public on service delivery, the
National Institute of Nursing Research has submitted a Generic
Information Collection Request (Generic ICR): ``Generic Clearance for
the Collection of Qualitative Feedback on Agency Service Delivery'' to
OMB for approval under the Paperwork Reduction Act (PRA) (44 U.S.C.
3501 et seq.). This notice announces our intent to submit this
collection to OMB for approval and solicits comments on specific
aspects for the proposed information collection.
To Submit Comments and for Further Information: To obtain a copy of
the data collection plans and instruments, submit comments in writing,
or request more information on the proposed project, contact: Dr.
Rebecca Hawes, Division of Science Policy and Public Liaison, NINR,
NIH, Democracy One, 6701 Democracy Blvd., Suite 710, Bethesda, MD
20892, by phone at (301) 594-0791 or email your request, including your
address to: hawesr@mail.nih.gov. Formal requests for additional plans
and instruments must be requested in writing.
Comment Due Date: Comments regarding this information collection
are best assured of having their full effect if received within 60 days
of the date of this publication.
Proposed Collection: Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery, 0925-0653, Expiration
Date 3/31/2015, EXTENSION, National Institutes of Health (NIH),
National Institute of Nursing Research (NINR).
Need and Use of Information Collection: There are no changes being
requested for this submission. The information collection activity will
continue to garner qualitative customer and stakeholder feedback in an
efficient, timely manner, in accordance with the Administration's
commitment to improving service delivery. By qualitative feedback we
mean information that provides useful insights on perceptions and
opinions, but are not statistical surveys that yield quantitative
results that can be generalized to the population of study. This
feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training or changes in operations might improve delivery of products or
services. These collections will allow for ongoing, collaborative and
actionable communications between the Agency and its customers and
stakeholders. It will also allow feedback to contribute directly to the
improvement of program management.
Improving agency programs requires ongoing assessment of service
delivery, by which we mean systematic review of the operation of a
program compared to a set of explicit or implicit standards, as a means
of contributing to the continuous improvement of the program. The
Agency will collect, analyze, and interpret information gathered
through this generic clearance to identify strengths and weaknesses of
current services and make improvements in service delivery based on
feedback. The solicitation of feedback will target areas such as:
Timeliness, appropriateness, accuracy of information, courtesy,
efficiency of service delivery, and resolution of issues with service
delivery. Responses will be assessed to plan and inform efforts to
improve or maintain the quality of service offered to the public. If
this information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable.
NINR will only submit a collection for approval under this generic
clearance if it meets the following conditions:
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency;
[[Page 78454]]
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
Feedback collected under this generic clearance will provide useful
information, but it will not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other generic mechanisms that are designed to yield quantitative
results.
Request for Comments: Comments submitted in response to this notice
will be summarized and/or included in the request for OMB approval.
Comments are invited on: (a) Whether the collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information shall have practical utility; (b) the
accuracy of the agency's estimate of the burden of the collection of
information; (c) ways to enhance the quality, utility, and clarity of
the information to be collected; (d) ways to minimize the burden of the
collection of information on respondents, including through the use of
automated collection techniques or other forms of information
technology; and (e) estimates of capital or start-up costs and costs of
operation, maintenance, and purchase of services to provide
information. Burden means the total time, effort, or financial
resources expended by persons to generate, maintain, retain, disclose
or provide information to or for a Federal agency. This includes the
time needed to review instructions; to develop, acquire, install and
utilize technology and systems for the purpose of collecting,
validating and verifying information, processing and maintaining
information, and disclosing and providing information; to train
personnel and to be able to respond to a collection of information, to
search data sources, to complete and review the collection of
information; and to transmit or otherwise disclose the information.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid Office of Management and Budget control number.
OMB approval is requested for an additional 3 years. There are no
costs to respondents other than their time. The total estimated
annualized burden hours are 1,025.
Estimated Annualized Burden Hours
Estimated Annual Reporting Burden
----------------------------------------------------------------------------------------------------------------
Annual
Type of collection Number of frequency per Hours per Total hours
respondents response response
----------------------------------------------------------------------------------------------------------------
Focus Groups.................................... 150 1 90/60 225
Individual In-Depth Interviews.................. 75 1 1 75
Individual Brief Interviews..................... 200 1 15/60 50
Customer Satisfaction Surveys................... 200 1 15/60 50
Small Group Discussions......................... 100 1 90/60 150
Conferences and Training Pre- and Post-Surveys.. 500 1 30/60 250
Website Usability Testing....................... 100 1 90/60 150
Pilot Testing Surveys........................... 150 1 30/60 75
---------------------------------------------------------------
Total....................................... 1,475 .............. .............. 1,025
----------------------------------------------------------------------------------------------------------------
Dated: December 17, 2014.
Rebecca E. Hawes,
Project Clearance Liaison, National Institutes of Health, National
Institute of Nursing Research.
[FR Doc. 2014-30599 Filed 12-29-14; 8:45 am]
BILLING CODE 4140-01-P
