Information Collection Request: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Reinstatement Without Change), 61047-61048 [2014-24031]
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61047
Notices
Federal Register
Vol. 79, No. 196
Thursday, October 9, 2014
This section of the FEDERAL REGISTER
contains documents other than rules or
proposed rules that are applicable to the
public. Notices of hearings and investigations,
committee meetings, agency decisions and
rulings, delegations of authority, filing of
petitions and applications and agency
statements of organization and functions are
examples of documents appearing in this
section.
ADMINISTRATIVE CONFERENCE OF
THE UNITED STATES
[OMB Control Number: 3002–0006]
Information Collection Request:
Generic Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery (Reinstatement
Without Change)
Administrative Conference of
the United States.
ACTION: Sixty-day notice requesting
comments on reinstatement without
change of a previously approved
information collection.
AGENCY:
Pursuant to the Paperwork
Reduction Act of 1995 (PRA) (44 U.S.C.
3501 et. seq.), the Administrative
Conference of the United States is
requesting public comments on the
reinstatement without change by the
Office of Management and Budget
(OMB) of a previously approved
Information Collection Request (ICR),
3002–0006, ‘‘Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.’’ This
collection was developed as part of a
Federal Government-wide effort to
streamline the process for seeking
feedback from the public on service
delivery. This notice announces our
intent to submit this collection to OMB
for approval and solicits comments on
specific aspects for the proposed
information collection.
The draft supporting statement is
essentially unchanged from the
supporting statement for the previously
approved ICR, other than to note that
the proposed ICR is a reinstatement
without change. The supporting
statement previously submitted is
available by inserting the above OMB
control number at www.reginfo.gov/
public/do/PRASearch.
DATES: Consideration will be given to all
comments received by December 8,
2014.
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SUMMARY:
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17:56 Oct 08, 2014
Jkt 235001
Interested persons may
submit written comments to either of
the following:
(1) Email: info@acus.gov, with ICR
Comments in the subject line.
(2) Mail: ICR Comments,
Administrative Conference of the
United States, 1120 20th Street NW.,
Suite 706 South, Washington, DC 20036.
FOR FURTHER INFORMATION CONTACT:
David Pritzker, Deputy General Counsel,
Administrative Conference of the
United States, Suite 706 South, 1120
20th Street NW., Washington, DC 20036;
Telephone 202–480–2080, Email:
dpritzker@acus.gov.
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
Abstract: The proposed information
collection activity provides a means to
garner qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
The solicitation of feedback will target
areas such as: timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
The Agency will only submit a
collection for approval under this
ADDRESSES:
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Fmt 4703
Sfmt 4703
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: the target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
E:\FR\FM\09OCN1.SGM
09OCN1
mstockstill on DSK4VPTVN1PROD with NOTICES
61048
Federal Register / Vol. 79, No. 196 / Thursday, October 9, 2014 / Notices
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Current Actions: Reinstatement
without change of a previously
approved collection of information.
Type of Review: Reinstatement
without change.
Affected Public: Individuals and
households, businesses and
organizations, State, Local or Tribal
Government.
Below we provide projected average
estimates for the next three years:
Average expected annual number of
activities: 6.
Average number of respondents per
activity: 110.
Annual responses: 660.
Frequency of response: Once per
request.
Average minutes per response: 6–60.
Burden hours: 210–285.
Request for Comments: Comments
submitted in response to this notice will
be summarized and/or included in the
request for OMB approval. Comments
are invited on: (a) Whether the
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimate of the burden of the
collection of information; (c) ways to
enhance the quality, utility, and clarity
of the information to be collected; (d)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology;
and (e) estimates of capital or start-up
costs and costs of operation,
maintenance, and purchase of services
to provide information. Burden means
the total time, effort, or financial
resources expended by persons to
generate, maintain, retain, disclose or
provide information to or for a Federal
agency. This includes the time needed
to review instructions; to develop,
acquire, install and utilize technology
and systems for the purpose of
collecting, validating and verifying
information, processing and
maintaining information, and disclosing
and providing information; to train
personnel and to be able to respond to
a collection of information, to search
data sources, to complete and review
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17:56 Oct 08, 2014
Jkt 235001
the collection of information; and to
transmit or otherwise disclose the
information.
All written comments will be
available for public inspection at the
offices of the Administrative Conference
of the United States, at the address
shown above.
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a currently valid
Office of Management and Budget
control number.
VI. Adjourn Briefing
Dated: October 3, 2014.
Shawne C. McGibbon,
General Counsel.
ACTION:
[FR Doc. 2014–24031 Filed 10–8–14; 8:45 am]
SUMMARY:
BILLING CODE P
COMMISSION ON CIVIL RIGHTS
Sunshine Act Meeting
United States Commission on
Civil Rights.
ACTION: Notice of Commission Field
Briefing
AGENCY:
Date and Time: Friday, October
17, 2014; 9:00 a.m. EDT.
ADDRESSES: Place: Rosen Plaza Hotel,
The Grand Ballroom, 9700 International
Drive, Orlando, Florida 32819.
FOR FURTHER INFORMATION CONTACT:
Lenore Ostrowsky, Acting Chief, Public
Affairs Unit (202) 376–8591.
Hearing-impaired persons who will
attend the briefing and require the
services of a sign language interpreter
should contact Pamela Dunston at (202)
376–8105 or at signlanguage@usccr.gov
at least seven business days before the
scheduled date of the meeting.
SUPPLEMENTARY INFORMATION:
DATES:
BRIEFING AGENDA—9:00 a.m.–3:30
p.m.
This briefing is open to the public.
Topic: Stand Your Ground Laws and Its
Impact
I. Introductory Remarks by Chairman
Castro
II. Issue Panel I—9:05 a.m.–10:45 a.m.:
SYG laws and its impact
Speakers’ Remarks and Questions
from Commissioners
III. Issue Panel II—10:45 a.m.–12:25
p.m.: Data Collection: What we
have and what we need
Speakers’ Remarks and Questions
from Commissioners
IV. LUNCH—12:30 p.m.–1:30 p.m.
V. Issue Panel IV—1:35 p.m.–3:10 p.m.:
SYG: Pros and Cons
Speakers’ Remarks and Questions
from Commissioners
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Dated: October 7, 2014.
Marlene Sallo,
Staff Director.
[FR Doc. 2014–24210 Filed 10–7–14; 11:15 am]
BILLING CODE 6335–01–P
DEPARTMENT OF COMMERCE
Membership of the Office of the
Secretary Performance Review Board
Department of Commerce.
Notice of Membership on the
Office of the Secretary Performance
Review Board.
AGENCY:
In accordance with 5 U.S.C.
4314(c)(4), Department of Commerce
(DOC) announces the appointment of
persons to serve as members of the
Office of the Secretary (OS) Performance
Review Board (PRB). The OS PRB is
responsible for reviewing performance
ratings, pay adjustments and bonuses of
Senior Executive Service (SES)
members. The term of the new members
of the OS PRB will expire December 31,
2016.
DATES: Effective Date: The effective date
of service of appointees to the Office of
the Secretary Performance Review
Board is upon publication of this notice.
FOR FURTHER INFORMATION CONTACT:
Denise A. Yaag, Director, Office of
Executive Resources, Office of Human
Resources Management, Office of the
Director, 14th and Constitution Avenue
NW., Washington, DC 20230, (202) 482–
3600.
SUPPLEMENTARY INFORMATION: The
names, position titles, and type of
appointment of the members of the OS/
PRB are set forth below by organization:
Department of Commerce, Office of the
Secretary, 2014–2016, Performance
Review Board Membership.
Office of the Secretary
Theodore Constantine Johnston,
Director, Office of White House
Liaison (Noncareer)
Office of the Chief Financial Officer and
Assistant Secretary for Administration
Frederick E. Stephens, Deputy Assistant
Secretary for Administration
(Noncareer)
Suzan J. Aramaki, Director, Office of
Civil Rights (Career)
Narahari Sastry, Deputy Assistant
Secretary for Resources Management,
Office of Security (Career)
Teresa S. Coppolino, Director, Financial
Management Systems (Career)
Gordon T. Alston, Director, Financial
Reporting and Internal Controls
(Career)
E:\FR\FM\09OCN1.SGM
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]]>Agencies
[Federal Register Volume 79, Number 196 (Thursday, October 9, 2014)]
[Notices]
[Pages 61047-61048]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2014-24031]
========================================================================
Notices
Federal Register
________________________________________________________________________
This section of the FEDERAL REGISTER contains documents other than rules
or proposed rules that are applicable to the public. Notices of hearings
and investigations, committee meetings, agency decisions and rulings,
delegations of authority, filing of petitions and applications and agency
statements of organization and functions are examples of documents
appearing in this section.
========================================================================
Federal Register / Vol. 79, No. 196 / Thursday, October 9, 2014 /
Notices
[[Page 61047]]
ADMINISTRATIVE CONFERENCE OF THE UNITED STATES
[OMB Control Number: 3002-0006]
Information Collection Request: Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery
(Reinstatement Without Change)
AGENCY: Administrative Conference of the United States.
ACTION: Sixty-day notice requesting comments on reinstatement without
change of a previously approved information collection.
-----------------------------------------------------------------------
SUMMARY: Pursuant to the Paperwork Reduction Act of 1995 (PRA) (44
U.S.C. 3501 et. seq.), the Administrative Conference of the United
States is requesting public comments on the reinstatement without
change by the Office of Management and Budget (OMB) of a previously
approved Information Collection Request (ICR), 3002-0006, ``Generic
Clearance for the Collection of Qualitative Feedback on Agency Service
Delivery.'' This collection was developed as part of a Federal
Government-wide effort to streamline the process for seeking feedback
from the public on service delivery. This notice announces our intent
to submit this collection to OMB for approval and solicits comments on
specific aspects for the proposed information collection.
The draft supporting statement is essentially unchanged from the
supporting statement for the previously approved ICR, other than to
note that the proposed ICR is a reinstatement without change. The
supporting statement previously submitted is available by inserting the
above OMB control number at www.reginfo.gov/public/do/PRASearch.
DATES: Consideration will be given to all comments received by December
8, 2014.
ADDRESSES: Interested persons may submit written comments to either of
the following:
(1) Email: info@acus.gov, with ICR Comments in the subject line.
(2) Mail: ICR Comments, Administrative Conference of the United
States, 1120 20th Street NW., Suite 706 South, Washington, DC 20036.
FOR FURTHER INFORMATION CONTACT: David Pritzker, Deputy General
Counsel, Administrative Conference of the United States, Suite 706
South, 1120 20th Street NW., Washington, DC 20036; Telephone 202-480-
2080, Email: dpritzker@acus.gov.
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
Abstract: The proposed information collection activity provides a
means to garner qualitative customer and stakeholder feedback in an
efficient, timely manner, in accordance with the Administration's
commitment to improving service delivery. By qualitative feedback we
mean information that provides useful insights on perceptions and
opinions, but are not statistical surveys that yield quantitative
results that can be generalized to the population of study. This
feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training or changes in operations might improve delivery of products or
services. These collections will allow for ongoing, collaborative and
actionable communications between the Agency and its customers and
stakeholders. It will also allow feedback to contribute directly to the
improvement of program management.
The solicitation of feedback will target areas such as: timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable.
The Agency will only submit a collection for approval under this
generic clearance if it meets the following conditions:
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency;
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: the target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be
[[Page 61048]]
eligible for submission for other generic mechanisms that are designed
to yield quantitative results.
As a general matter, information collections will not result in any
new system of records containing privacy information and will not ask
questions of a sensitive nature, such as sexual behavior and attitudes,
religious beliefs, and other matters that are commonly considered
private.
Current Actions: Reinstatement without change of a previously
approved collection of information.
Type of Review: Reinstatement without change.
Affected Public: Individuals and households, businesses and
organizations, State, Local or Tribal Government.
Below we provide projected average estimates for the next three
years:
Average expected annual number of activities: 6.
Average number of respondents per activity: 110.
Annual responses: 660.
Frequency of response: Once per request.
Average minutes per response: 6-60.
Burden hours: 210-285.
Request for Comments: Comments submitted in response to this notice
will be summarized and/or included in the request for OMB approval.
Comments are invited on: (a) Whether the collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information shall have practical utility; (b) the
accuracy of the agency's estimate of the burden of the collection of
information; (c) ways to enhance the quality, utility, and clarity of
the information to be collected; (d) ways to minimize the burden of the
collection of information on respondents, including through the use of
automated collection techniques or other forms of information
technology; and (e) estimates of capital or start-up costs and costs of
operation, maintenance, and purchase of services to provide
information. Burden means the total time, effort, or financial
resources expended by persons to generate, maintain, retain, disclose
or provide information to or for a Federal agency. This includes the
time needed to review instructions; to develop, acquire, install and
utilize technology and systems for the purpose of collecting,
validating and verifying information, processing and maintaining
information, and disclosing and providing information; to train
personnel and to be able to respond to a collection of information, to
search data sources, to complete and review the collection of
information; and to transmit or otherwise disclose the information.
All written comments will be available for public inspection at the
offices of the Administrative Conference of the United States, at the
address shown above.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid Office of Management and Budget control number.
Dated: October 3, 2014.
Shawne C. McGibbon,
General Counsel.
[FR Doc. 2014-24031 Filed 10-8-14; 8:45 am]
BILLING CODE P
