Agency Information Collection Activities; New Information Collection Request: Generic Clearance of Customer Satisfaction Surveys, 51639-51641 [2014-20640]
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wreier-aviles on DSK5TPTVN1PROD with NOTICES
Federal Register / Vol. 79, No. 168 / Friday, August 29, 2014 / Notices
Number FMCSA–2014–0325 using any
of the following methods:
• Federal eRulemaking Portal: https://
www.regulations.gov. Follow the online
instructions for submitting comments.
• Fax: 1–202–493–2251.
• Mail: Docket Services; U.S.
Department of Transportation, 1200
New Jersey Avenue SE., West Building,
Ground Floor, Room W12–140, 20590–
0001.
• Hand Delivery or Courier: West
Building, Ground Floor, Room W12–
140, 1200 New Jersey Avenue SE.,
Washington, DC, between 9 a.m. and 5
p.m. e.t., Monday through Friday,
except Federal holidays.
Instructions: All submissions must
include the Agency name and docket
number. For detailed instructions on
submitting comments and additional
information on the exemption process,
see the Public Participation heading
below. Note that all comments received
will be posted without change to
https://www.regulations.gov, including
any personal information provided.
Please see the Privacy Act heading
below.
Docket: For access to the docket to
read background documents or
comments received, go to https://
www.regulations.gov, and follow the
online instructions for accessing the
dockets, or go to the street address listed
above.
Privacy Act: Anyone is able to search
the electronic form of all comments
received into any of our dockets by the
name of the individual submitting the
comment (or signing the comment, if
submitted on behalf of an association,
business, labor union, etc.). You may
review DOT’s complete Privacy Act
Statement for the Federal Docket
Management System published in the
Federal Register on January 17, 2008
(73 FR 3316), or you may visit https://
edocket.access.gpo.gov/2008/pdfE8794.pdf.
Public Participation: The Federal
eRulemaking Portal is available 24
hours each day, 365 days each year. You
can obtain electronic submission and
retrieval help and guidelines under the
‘‘help’’ section of the Federal
eRulemaking Portal Web site. If you
want us to notify you that we received
your comments, please include a selfaddressed, stamped envelope or
postcard, or print the acknowledgement
page that appears after submitting
comments online. Comments received
after the comment closing date will be
included in the docket and will be
considered to the extent practicable.
FOR FURTHER INFORMATION CONTACT: Ms.
Theresa Hallquist, Analysis, Research
VerDate Mar<15>2010
15:29 Aug 28, 2014
Jkt 232001
and Technology Division, Department of
Transportation, FMCSA, West Building
6th Floor, 1200 New Jersey Avenue SE.,
Washington, DC 20590. Telephone:
202–366–1064; email:
theresa.hallquist@dot.gov.
SUPPLEMENTARY INFORMATION:
Background: The study will evaluate
the relationship between property
carrying motor carriers compensation
methods and incidences of unsafe
driving. In particular, the research team
will determine if there is a potential
relationship between method of driver
compensation and safe driving behavior.
This study will be conducted using an
online questionnaire. Randomly
selected non-passenger motor carriers
will be notified by letter from the
FMCSA that explains the study and
elicits their participation. Participants
will receive an email directing them to
a Web site to complete the online
questionnaire. This study will assist
motor carriers and other stakeholders
engaged in commercial vehicle safety by
enabling them to make informed
decisions regarding driver
compensation as it relates to safe
driving performance. The results of the
study will be available to the public in
2015 and will be published on the
FMCSA publications and reports Web
site, www.fmcsa.dot.gov. No risks to
individuals are anticipated as a result of
the study.
Title: Evaluating the Relationship
Between Commercial Motor Vehicle
Drivers Compensation Methods and
Incidences of Unsafe Driving.
OMB Control Number: 2126–00XX.
Type of Request: New collection.
Respondents: Safety managers,
operations managers or owner operators
of commercial motor carriers
companies.
Estimated Number of Respondents:
2184.
Estimated Time per Response:
Minimum response = 0.27 hour;
maximum response = 1.02 hours.
Expiration Date: N/A. This is a new
information collection.
Frequency of Response: Once.
Estimated Total Annual Burden:
1,354 hours [(1,164 very small and small
carriers for Group 1 respondents × 0.27
hours = 314 hours) + (1,020 medium
and large carriers for Group 2
respondents × 1.02 hours = 1,040 hours)
= 1,354].
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including: (1)
Whether the proposed collection is
necessary for the performance of
FMCSA’s functions; (2) the accuracy of
the estimated burden; (3) ways for
PO 00000
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51639
FMCSA to enhance the quality,
usefulness, and clarity of the collected
information; and (4) ways that the
burden could be minimized without
reducing the quality of the collected
information. The agency will summarize
or include your comments in the request
for OMB’s clearance of this information
collection.
Issued under the authority of 49 CFR 1.87
on: August 25, 2014.
G. Kelly Regal,
Associate Administrator for Office of
Research and Information Technology and
Chief Information Officer.
[FR Doc. 2014–20639 Filed 8–28–14; 8:45 am]
BILLING CODE 4910–EX–P
DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2014–0237]
Agency Information Collection
Activities; New Information Collection
Request: Generic Clearance of
Customer Satisfaction Surveys
FMCSA, DOT.
Notice and request for
comments.
AGENCY:
ACTION:
Executive Order 12862 directs
Federal agencies to provide service to
the public that matches or exceeds the
best service available in the private
sector. In order to work continuously to
ensure that our programs are effective
and meet our customers’ needs, the
Federal Motor Carrier Safety
Administration (FMCSA) seeks to obtain
OMB approval of a generic clearance to
collect feedback on our service delivery.
By feedback we mean information that
provides useful insights on perceptions
and opinions, but are not statistical
surveys that yield quantitative results
that can be generalized to the
population of study.
DATES: We must receive your comments
on or before October 28, 2014.
ADDRESSES: You may submit comments
identified by Federal Docket
Management System (FDMS) Docket
Number FMCSA–2014–0237 using any
of the following methods:
• Federal eRulemaking Portal: https://
www.regulations.gov. Follow the online
instructions for submitting comments.
• Fax: 1–202–493–2251.
• Mail: Docket Services; U.S.
Department of Transportation, 1200
New Jersey Avenue SE., West Building,
Ground Floor, Room W12–140, 20590–
0001.
• Hand Delivery or Courier: West
Building, Ground Floor, Room W12–
SUMMARY:
E:\FR\FM\29AUN1.SGM
29AUN1
wreier-aviles on DSK5TPTVN1PROD with NOTICES
51640
Federal Register / Vol. 79, No. 168 / Friday, August 29, 2014 / Notices
140, 1200 New Jersey Avenue SE.,
Washington, DC, between 9 a.m. and 5
p.m. e.t., Monday through Friday,
except Federal holidays.
Instructions: All submissions must
include the Agency name and docket
number. For detailed instructions on
submitting comments and additional
information on the exemption process,
see the Public Participation heading
below. Note that all comments received
will be posted without change to
https://www.regulations.gov, including
any personal information provided.
Please see the Privacy Act heading
below.
Docket: For access to the docket to
read background documents or
comments received, go to https://
www.regulations.gov, and follow the
online instructions for accessing the
dockets, or go to the street address listed
above.
Privacy Act: Anyone is able to search
the electronic form of all comments
received into any of our dockets by the
name of the individual submitting the
comment (or signing the comment, if
submitted on behalf of an association,
business, labor union, etc.). You may
review DOT’s complete Privacy Act
Statement for the Federal Docket
Management System published in the
Federal Register on January 17, 2008
(73 FR 3316), or you may visit https://
edocket.access.gpo.gov/2008/pdfE8794.pdf.
Public Participation: The Federal
eRulemaking Portal is available 24
hours each day, 365 days each year. You
can obtain electronic submission and
retrieval help and guidelines under the
‘‘help’’ section of the Federal
eRulemaking Portal Web site. If you
want us to notify you that we received
your comments, please include a selfaddressed, stamped envelope or
postcard, or print the acknowledgement
page that appears after submitting
comments online. Comments received
after the comment closing date will be
included in the docket and will be
considered to the extent practicable.
FOR FURTHER INFORMATION CONTACT: Mr.
Brian Ronk, Program Manager, FMCSA,
Office of Enforcement and Program
Delivery, Outreach Division/MC–ESO.
Telephone (202) 366–1072; or email
brian.ronk@dot.gov. Department of
Transportation, Federal Motor Carrier
Safety Administration, 1200 New Jersey
Avenue SE., Washington, DC 20590.
Mr. Jeff Loftus, Supervisory
Transportation Specialist, Technology
Division/MC–RRT, Office of Analysis,
Research and Technology, telephone
(202) 385–2363; or email jeff.loftus@
dot.gov, Department of Transportation,
VerDate Mar<15>2010
15:29 Aug 28, 2014
Jkt 232001
Federal Motor Carrier Safety
Administration, 1200 New Jersey
Avenue SE., Washington, DC 20590.
SUPPLEMENTARY INFORMATION:
Background: Executive Order 12862
‘‘Setting Customer Service Standards,’’
directs Federal agencies to provide
service to the public that matches or
exceeds the best service available in the
private sector (58 FR 48257, Sept. 11,
1993). In order to work continuously to
ensure that our programs are effective
and meet our customers’ needs, FMCSA
seeks to obtain OMB approval of a
generic clearance to collect qualitative
feedback from our customers on our
service delivery. The surveys covered in
this generic clearance will provide a
means for FMCSA to collect this data
directly from our customers. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas of
communication, training or changes in
operations that might improve delivery
of products or services. These
collections will allow for ongoing,
collaborative and actionable
communications between the Agency
and its customers and stakeholders. It
will also allow feedback to contribute
directly to the improvement of program
management.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
The Agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are
noncontroversial and do not raise issues
of concern to other Federal agencies;
PO 00000
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Fmt 4703
Sfmt 4703
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered is intended to
be used only internally for general
service improvement and program
management and any release outside the
agency must indicate the qualitative
nature of the information;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalized to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential
nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results. As a general matter,
information collections will not result
in any new system of records containing
privacy information and will not ask
questions of a sensitive nature, such as
sexual behavior and attitudes, religious
beliefs, and other matters that are
commonly considered private.
Title: Generic Clearance of Customer
Satisfaction Surveys.
OMB Control Number: 2126–New.
Type of Request: New information
collection request.
Respondents: State and local agencies,
general public and stakeholders;
original equipment manufacturers
(OEM) and suppliers to the commercial
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Federal Register / Vol. 79, No. 168 / Friday, August 29, 2014 / Notices
motor vehicle (CMV) industry; fleets,
owner-operators, state CMV safety
agencies, research organizations and
contractors; news organizations and
safety advocacy groups.
Estimated Number of Respondents:
5,900.
Estimated Time per Response: Range
from 10–120 minutes.
Expiration Date: N/A. This is a new
ICR.
Frequency of Response: Generally, on
an annual basis.
Estimated Total Annual Burden:
5,274.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including: (1)
Whether the proposed collection is
necessary for the performance of
FMCSA’s functions; (2) the accuracy of
the estimated burden; (3) ways for
FMCSA to enhance the quality,
usefulness, and clarity of the collected
information; and (4) ways that the
burden could be minimized without
reducing the quality of the collected
information. The agency will summarize
or include your comments in the request
for OMB’s clearance of this information
collection.
Issued under the authority of 49 CFR 1.87
on: August 18, 2014.
G. Kelly Regal,
Associate Administrator, Office of Research
and Information Technology and Chief
Information Officer.
[FR Doc. 2014–20640 Filed 8–28–14; 8:45 am]
BILLING CODE 4910–EX–P
DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2012–0032]
Commercial Driver’s License
Standards: Application for Exemption;
Daimler Trucks North America
(Daimler)
Federal Motor Carrier Safety
Administration (FMCSA), DOT.
ACTION: Notice of final disposition;
granting of application for exemption.
AGENCY:
FMCSA announces its
decision to grant Daimler Trucks North
America’s (Daimler) application for an
exemption for a Daimler driver to drive
commercial motor vehicles (CMV) in the
United States without possessing a
commercial driver’s license (CDL)
issued by one of the States. The driver
is Dr. Wolfgang Bernhard, head of the
Daimler Trucks and Bus Division, who
will test-drive Daimler vehicles on U.S.
roads to better understand product
wreier-aviles on DSK5TPTVN1PROD with NOTICES
SUMMARY:
VerDate Mar<15>2010
15:29 Aug 28, 2014
Jkt 232001
requirements for these vehicles in ‘‘real
world’’ environments and verify results.
He holds a valid German CDL but lacks
the U.S. residency necessary to obtain a
CDL issued by one of the States. FMCSA
believes that the process for obtaining a
German-issued CDL is comparable to or
is effective as the U.S. CDL
requirements and ensures that this
driver will likely achieve a level of
safety that is equivalent to or greater
than the level of safety that would be
obtained in the absence of the
exemption.
DATES: This exemption is effective
August 29, 2014 and expires August 29,
2016.
FOR FURTHER INFORMATION CONTACT: Mr.
Richard Clemente, FMCSA Driver and
Carrier Operations Division; Office of
Carrier, Driver and Vehicle Safety
Standards; Telephone: 202–366–4325.
Email: MCPSD@dot.gov.
SUPPLEMENTARY INFORMATION:
Legal Basis
The Secretary of Transportation (the
Secretary) has the authority to grant
exemptions from any of the Federal
Motor Carrier Safety Regulations
(FMCSRs) issued under chapter 313 or
§ 31136 of title 49, United States Code,
to a person(s) seeking regulatory relief
(49 U.S.C. 31136(e), and 31315(b)) as
added by Section 4007(a) of the
Transportation Equity Act for the 21st
Century (TEA–21) (Pub. L. 105–178, 112
Stat. 107, 401, June 9, 1998)). Prior to
granting an exemption, the Secretary
must request public comment and make
a determination that the exemption is
likely to achieve a level of safety that is
equivalent to, or greater than, the level
of safety that would be obtained in the
absence of the exemption. Exemptions
may be granted for a period of up to 2
years and may be renewed.
The FMCSA Administrator has been
delegated authority under 49 CFR
1.87(e)(1) and (f) to carry out the
functions vested in the Secretary by 49
U.S.C. chapter 313 and subchapters I
and III of chapter 311, relating,
respectively, to the commercial driver’s
license program and to commercial
motor vehicle (CMV) programs and
safety regulation.
Background
In the July 22, 2014, Federal Register
(79 FR 42626), FMCSA granted Daimler
and one of its drivers a similar
exemption. Prior to that, in the May 25,
2012, Federal Register (77 FR 31422)
FMCSA granted a similar exemption for
two of their other test drivers. These
individuals each held a valid German
CDL but lacked the U.S. residency
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Fmt 4703
Sfmt 4703
51641
necessary to obtain a CDL in the United
States. FMCSA concluded that the
process for obtaining a German CDL is
comparable to or as effective as the U.S.
CDL requirements and ensures that
these drivers will likely achieve a level
of safety equivalent to or greater than
the level that would be obtained in the
absence of the exemption. These three
drivers were not reported to be involved
in any crashes or other safety-related
incidents.
Daimler Application for Exemption
Daimler applied for an exemption for
Dr. Wolfgang Bernhard from 49 CFR
383.23, requiring drivers operating
CMVs to have a CDL issued by one of
the States. Notice of the application was
published on July 2, 2014 (79 FR
37839). Five comments were received
which were mixed in support or
opposition to the application for
exemption for Dr. Bernhard, however no
substantive comments were received. A
copy of the Daimler request is in the
docket identified at the beginning of this
notice. The exemption allows Dr.
Wolfgang Bernhard to operate CMVs to
support Daimler field tests to meet
future vehicle safety and environmental
requirements and to promote the
development of technology and
advancements in vehicle safety systems
and emissions reductions. He will
typically drive for no more than 6 hours
per day for 2 consecutive days, and 10
percent of the test driving will be on
two-lane state highways, while 90
percent will be on interstate highways.
The driving will consist of no more than
200 miles per day, for a total of 400
miles during a two-day period on a
quarterly basis.
Section 383.21 requires CMV drivers
in the United States to have a CDL
issued by a State. Dr. Bernhard is a
citizen and resident of Germany. Only
residents of a State can apply for a CDL.
Without the exemption, Dr. Bernhard
would not be able to test-drive Daimler
prototype CMVs on U.S. roads.
Dr. Bernhard holds a valid German
CDL and is an experienced operator of
CMVs. In the application for exemption,
Daimler also submitted documentation
showing his safe German driving record.
Method To Ensure an Equivalent or
Greater Level of Safety
According to Daimler, the
requirements for a German-issued CDL
ensure that the same level of safety is
met or exceeded as if these drivers had
a CDL issued by one of the States. Dr.
Bernhard is familiar with the operation
of CMVs worldwide and will be
accompanied at all times by a driver
who holds a U.S.-issued CDL and is
E:\FR\FM\29AUN1.SGM
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]]>Agencies
[Federal Register Volume 79, Number 168 (Friday, August 29, 2014)]
[Notices]
[Pages 51639-51641]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2014-20640]
-----------------------------------------------------------------------
DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety Administration
[Docket No. FMCSA-2014-0237]
Agency Information Collection Activities; New Information
Collection Request: Generic Clearance of Customer Satisfaction Surveys
AGENCY: FMCSA, DOT.
ACTION: Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: Executive Order 12862 directs Federal agencies to provide
service to the public that matches or exceeds the best service
available in the private sector. In order to work continuously to
ensure that our programs are effective and meet our customers' needs,
the Federal Motor Carrier Safety Administration (FMCSA) seeks to obtain
OMB approval of a generic clearance to collect feedback on our service
delivery. By feedback we mean information that provides useful insights
on perceptions and opinions, but are not statistical surveys that yield
quantitative results that can be generalized to the population of
study.
DATES: We must receive your comments on or before October 28, 2014.
ADDRESSES: You may submit comments identified by Federal Docket
Management System (FDMS) Docket Number FMCSA-2014-0237 using any of the
following methods:
Federal eRulemaking Portal: https://www.regulations.gov.
Follow the online instructions for submitting comments.
Fax: 1-202-493-2251.
Mail: Docket Services; U.S. Department of Transportation,
1200 New Jersey Avenue SE., West Building, Ground Floor, Room W12-140,
20590-0001.
Hand Delivery or Courier: West Building, Ground Floor,
Room W12-
[[Page 51640]]
140, 1200 New Jersey Avenue SE., Washington, DC, between 9 a.m. and 5
p.m. e.t., Monday through Friday, except Federal holidays.
Instructions: All submissions must include the Agency name and
docket number. For detailed instructions on submitting comments and
additional information on the exemption process, see the Public
Participation heading below. Note that all comments received will be
posted without change to https://www.regulations.gov, including any
personal information provided. Please see the Privacy Act heading
below.
Docket: For access to the docket to read background documents or
comments received, go to https://www.regulations.gov, and follow the
online instructions for accessing the dockets, or go to the street
address listed above.
Privacy Act: Anyone is able to search the electronic form of all
comments received into any of our dockets by the name of the individual
submitting the comment (or signing the comment, if submitted on behalf
of an association, business, labor union, etc.). You may review DOT's
complete Privacy Act Statement for the Federal Docket Management System
published in the Federal Register on January 17, 2008 (73 FR 3316), or
you may visit https://edocket.access.gpo.gov/2008/pdfE8-794.pdf.
Public Participation: The Federal eRulemaking Portal is available
24 hours each day, 365 days each year. You can obtain electronic
submission and retrieval help and guidelines under the ``help'' section
of the Federal eRulemaking Portal Web site. If you want us to notify
you that we received your comments, please include a self-addressed,
stamped envelope or postcard, or print the acknowledgement page that
appears after submitting comments online. Comments received after the
comment closing date will be included in the docket and will be
considered to the extent practicable.
FOR FURTHER INFORMATION CONTACT: Mr. Brian Ronk, Program Manager,
FMCSA, Office of Enforcement and Program Delivery, Outreach Division/
MC-ESO. Telephone (202) 366-1072; or email brian.ronk@dot.gov.
Department of Transportation, Federal Motor Carrier Safety
Administration, 1200 New Jersey Avenue SE., Washington, DC 20590.
Mr. Jeff Loftus, Supervisory Transportation Specialist, Technology
Division/MC-RRT, Office of Analysis, Research and Technology, telephone
(202) 385-2363; or email jeff.loftus@dot.gov, Department of
Transportation, Federal Motor Carrier Safety Administration, 1200 New
Jersey Avenue SE., Washington, DC 20590.
SUPPLEMENTARY INFORMATION:
Background: Executive Order 12862 ``Setting Customer Service
Standards,'' directs Federal agencies to provide service to the public
that matches or exceeds the best service available in the private
sector (58 FR 48257, Sept. 11, 1993). In order to work continuously to
ensure that our programs are effective and meet our customers' needs,
FMCSA seeks to obtain OMB approval of a generic clearance to collect
qualitative feedback from our customers on our service delivery. The
surveys covered in this generic clearance will provide a means for
FMCSA to collect this data directly from our customers. By qualitative
feedback we mean information that provides useful insights on
perceptions and opinions, but are not statistical surveys that yield
quantitative results that can be generalized to the population of
study. This feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas of communication,
training or changes in operations that might improve delivery of
products or services. These collections will allow for ongoing,
collaborative and actionable communications between the Agency and its
customers and stakeholders. It will also allow feedback to contribute
directly to the improvement of program management.
The solicitation of feedback will target areas such as: Timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable.
The Agency will only submit a collection for approval under this
generic clearance if it meets the following conditions:
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are noncontroversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
Information gathered is intended to be used only
internally for general service improvement and program management and
any release outside the agency must indicate the qualitative nature of
the information;
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalized to the
population of study.
Feedback collected under this generic clearance provides useful
information, but does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential nonresponse bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other generic mechanisms that are designed to yield quantitative
results. As a general matter, information collections will not result
in any new system of records containing privacy information and will
not ask questions of a sensitive nature, such as sexual behavior and
attitudes, religious beliefs, and other matters that are commonly
considered private.
Title: Generic Clearance of Customer Satisfaction Surveys.
OMB Control Number: 2126-New.
Type of Request: New information collection request.
Respondents: State and local agencies, general public and
stakeholders; original equipment manufacturers (OEM) and suppliers to
the commercial
[[Page 51641]]
motor vehicle (CMV) industry; fleets, owner-operators, state CMV safety
agencies, research organizations and contractors; news organizations
and safety advocacy groups.
Estimated Number of Respondents: 5,900.
Estimated Time per Response: Range from 10-120 minutes.
Expiration Date: N/A. This is a new ICR.
Frequency of Response: Generally, on an annual basis.
Estimated Total Annual Burden: 5,274.
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including: (1) Whether the proposed
collection is necessary for the performance of FMCSA's functions; (2)
the accuracy of the estimated burden; (3) ways for FMCSA to enhance the
quality, usefulness, and clarity of the collected information; and (4)
ways that the burden could be minimized without reducing the quality of
the collected information. The agency will summarize or include your
comments in the request for OMB's clearance of this information
collection.
Issued under the authority of 49 CFR 1.87 on: August 18, 2014.
G. Kelly Regal,
Associate Administrator, Office of Research and Information Technology
and Chief Information Officer.
[FR Doc. 2014-20640 Filed 8-28-14; 8:45 am]
BILLING CODE 4910-EX-P
