Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 22816-22817 [2014-09327]
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22816
Federal Register / Vol. 79, No. 79 / Thursday, April 24, 2014 / Notices
Dated: April 18, 2014.
Kimberly D. Bose,
Secretary.
[FR Doc. 2014–09340 Filed 4–23–14; 8:45 am]
BILLING CODE 6717–01–P
ENVIRONMENTAL PROTECTION
AGENCY
[EPA–HQ–OA–2006–0074; FRL–9908–57–
OP]
Agency Information Collection
Activities: Proposed Collection;
Comment Request; Generic Clearance
for the Collection of Qualitative
Feedback on Agency Service Delivery
Environmental Protection
Agency (EPA).
ACTION: Notice.
AGENCY:
The Environmental Protection
Agency, as part of its continuing effort
to reduce paperwork and respondent
burden, invites the general public to
take this opportunity to comment on the
‘‘Generic Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery’’ for approval under the
Paperwork Reduction Act. This
collection was developed as part of a
Federal Government-wide effort to
streamline the process for seeking
feedback from the public on service
delivery, This notice announces our
intent to submit this collection to OMB
for approval and solicits comments on
specific aspects for the proposed
information collection,
A copy of the draft supporting
statement is available at
www.regulations.gov (see Docket ID
EPA–HQ–OA–2006–0074).
DATES: Comments must be submitted on
or before June 23, 2014.
ADDRESSES: Submit your comments,
referencing Docket ID No. EPA–HQ–
OA–2006–0074 online using
www.regulations.gov (our preferred
method), by email oei.docket@epa.gov
or by mail to: EPA Docket Center,
Environmental Protection Agency, Mail
Code 28221T, 1200 Pennsylvania Ave.
NW., Washington, DC 20460.
EPA’s policy is that all comments
received will be included in the public
docket without change including any
personal information provided, unless
the comment includes profanity, threats,
information claimed to be Confidential
Business Information (CBI) or other
information whose disclosure is
restricted by statute.
FOR FURTHER INFORMATION CONTACT:
Michelle Mandolia, Office of Policy,
(1807T), Environmental Protection
Agency, 1200 Pennsylvania Ave. NW.,
pmangrum on DSK3VPTVN1PROD with NOTICES
SUMMARY:
VerDate Mar<15>2010
14:19 Apr 23, 2014
Jkt 232001
Washington, DC 20460; telephone
number: 202–566–2198; fax number:
202–566–2211; email address:
mandolia.michelle@epa.gov.
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
Abstract: The proposed information
collection activity provides a means to
garner qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
The Agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
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Fmt 4703
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• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Current Actions: Extension of
approval for a collection of information.
Type of Review: Extension.
Affected Public: Individuals and
Households, Businesses and
Organizations, State, Local or Tribal
Government.
Estimated Number of Respondents:
2000 annually.
Below we provide projected average
estimates for the next three years:
Average Expected Annual Number of
activities: 6.
E:\FR\FM\24APN1.SGM
24APN1
pmangrum on DSK3VPTVN1PROD with NOTICES
Federal Register / Vol. 79, No. 79 / Thursday, April 24, 2014 / Notices
Average Number of Respondents per
Activity: 333.
Annual Responses: 2000.
Frequency of Response: Once per
request.
Average Minutes per Response: 15.
Burden Hours: 500 annually.
Request for Comments: Comments
submitted in response to this notice will
be summarized and/or included in the
request for OMB approval. Comments
are invited on:
(a) Whether the collection of
information is necessary for the proper
performance of the functions of the
agency, including whether the
information shall have practical utility;
(b) the accuracy of the agency’s estimate
of the burden of the collection of
information; (c) ways to enhance the
quality, utility, and clarity of the
information to be collected; (d) ways to
minimize the burden of the collection of
information on respondents, including
through the use of automated collection
techniques or other forms of information
technology; and (e) estimates of capital
or start-up costs and costs of operation,
maintenance, and purchase of services
to provide information. Burden means
the total time, effort, or financial
resources expended by persons to
generate, maintain, retain, disclose or
provide information to or for a Federal
agency. This includes the time needed
to review instructions; to develop,
acquire, install and utilize technology
and systems for the purpose of
collecting, validating and verifying
information, processing and
maintaining information, and disclosing
and providing information; to train
personnel and to be able to respond to
a collection of information, to search
data sources, to complete and review
the collection of information; and to
transmit or otherwise disclose the
information.
All written comments will be
available for public inspection
Regulations.gov.
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a currently valid
Office of Management and Budget
control number.
Dated: April 10, 2014.
Ken Munis,
Acting Director, Office of Strategic
Environmental Management, Office of Policy.
[FR Doc. 2014–09327 Filed 4–23–14; 8:45 am]
BILLING CODE 6560–50–P
VerDate Mar<15>2010
14:19 Apr 23, 2014
Jkt 232001
ENVIRONMENTAL PROTECTION
AGENCY
[EPA–HQ–OA–2014–0001; FRL 9909–96–
OA]
Good Neighbor Environmental Board;
Notification of Public Advisory
Committee Meeting
22817
disabilities, please contact Ann-Marie
Gantner at (202) 564–4330 or email at
gantner.ann-marie@epa.gov. To request
accommodation of a disability, please
contact Ann-Marie Gantner at least 10
days prior to the meeting to give EPA as
much time as possible to process your
request.
Environmental Protection
Agency (EPA).
ACTION: Notice of public advisory
committee meeting.
Dated: April 17, 2014.
Ann-Marie Gantner,
Acting Designated Federal Officer.
Pursuant to the Federal
Advisory Committee Act, Public Law
92–463, notice is hereby given that the
Good Neighbor Environmental Board
will hold a public meeting on Thursday,
May 8 and Friday, May 9, 2014 in El
Paso, TX. The meeting is open to the
public.
BILLING CODE 6560–50–P
The Good Neighbor
Environmental Board will hold an open
meeting on Thursday, May 8, from 8:30
a.m. (registration at 8:00 a.m.) to 6:00
p.m. The following day, Friday, May 9,
the Board will meet from 8:00 a.m. until
2:00 p.m.
ADDRESSES: The meeting will be held in
El Paso, Texas. The location of the
meeting can be found on the Board’s
Web site at www.epa.gov/ofacmo/gneb.
The meeting is open to the public, with
limited seating on a first-come, firstserve basis.
SUPPLEMENTARY INFORMATION:
Background: The Good Neighbor
Environmental Board (Board) is a
federal advisory committee chartered
under the Federal Advisory Committee
Act, PL 92463. By statute, the Board is
required to submit an annual report to
the President and Congress on
environmental and infrastructure issues
along the U.S. border with Mexico.
Purpose of Meeting: The purpose of
this meeting is to continue discussion of
the Good Neighbor Environmental
Board’s Sixteenth Report, which will
focus on ecological restoration in the
U.S.-Mexico border region.
General Information: The agenda and
meeting materials will be available at
https://www.regulations.gov under
Docket ID: EPA–HQ–OA–2014–0001.
General information about the Board
can be found on its Web site at
www.epa.gov/ofacmo/gneb.
If you wish to make oral comments or
submit written comments to the Board,
please contact Ann-Marie Gantner at
least five days prior to the meeting.
Written comments should be submitted
at https://www.regulations.gov under
Docket ID: EPA–HQ–OA–2014–0001.
Meeting Access: For information on
access or services for individuals with
Pursuant to the provisions of the
‘‘Government in the Sunshine Act’’ (5
U.S.C. 552b), notice is hereby given that
at 10:04 a.m. on Tuesday, April 22,
2014, the Board of Directors of the
Federal Deposit Insurance Corporation
met in closed session to consider
matters related to the Corporation’s
supervision, corporate, and resolution
activities.
In calling the meeting, the Board
determined, on motion of Vice
Chairman Thomas M. Hoenig, seconded
by Director Jeremiah O. Norton
(Appointive), concurred in by Director
Thomas J. Curry (Comptroller of the
Currency), Director Richard Cordray
(Director, Consumer Financial
Protection Bureau), and Chairman
Martin J. Gruenberg, that Corporation
business required its consideration of
the matters which were to be the subject
of this meeting on less than seven days’
notice to the public; that no earlier
notice of the meeting was practicable;
that the public interest did not require
consideration of the matters in a
meeting open to public observation; and
that the matters could be considered in
a closed meeting by authority of
subsections (c)(2), (c)(4), (c)(6), (c)(8),
(c)(9)(A)(ii), (c)(9)(B), and (c)(10) of the
‘‘Government in the Sunshine Act’’ (5
U.S.C. 552b(c)(2), (c)(4), (c)(6), (c)(8),
(c)(9)(A)(ii), (c)(9)(B), and (c)(10)).
The meeting was held in the Board
Room of the FDIC Building located at
550—17th Street NW., Washington, DC.
AGENCY:
SUMMARY:
DATES:
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[FR Doc. 2014–09326 Filed 4–23–14; 8:45 am]
FEDERAL DEPOSIT INSURANCE
CORPORATION
Sunshine Act Meeting
Dated: April 22, 2014.
Federal Deposit Insurance Corporation.
Robert E. Feldman,
Executive Secretary.
[FR Doc. 2014–09432 Filed 4–22–14; 4:15 pm]
BILLING CODE 6714–01–P
E:\FR\FM\24APN1.SGM
24APN1
]]>Agencies
[Federal Register Volume 79, Number 79 (Thursday, April 24, 2014)]
[Notices]
[Pages 22816-22817]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2014-09327]
=======================================================================
-----------------------------------------------------------------------
ENVIRONMENTAL PROTECTION AGENCY
[EPA-HQ-OA-2006-0074; FRL-9908-57-OP]
Agency Information Collection Activities: Proposed Collection;
Comment Request; Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery
AGENCY: Environmental Protection Agency (EPA).
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: The Environmental Protection Agency, as part of its continuing
effort to reduce paperwork and respondent burden, invites the general
public to take this opportunity to comment on the ``Generic Clearance
for the Collection of Qualitative Feedback on Agency Service Delivery''
for approval under the Paperwork Reduction Act. This collection was
developed as part of a Federal Government-wide effort to streamline the
process for seeking feedback from the public on service delivery, This
notice announces our intent to submit this collection to OMB for
approval and solicits comments on specific aspects for the proposed
information collection,
A copy of the draft supporting statement is available at
www.regulations.gov (see Docket ID EPA-HQ-OA-2006-0074).
DATES: Comments must be submitted on or before June 23, 2014.
ADDRESSES: Submit your comments, referencing Docket ID No. EPA-HQ-OA-
2006-0074 online using www.regulations.gov (our preferred method), by
email oei.docket@epa.gov or by mail to: EPA Docket Center,
Environmental Protection Agency, Mail Code 28221T, 1200 Pennsylvania
Ave. NW., Washington, DC 20460.
EPA's policy is that all comments received will be included in the
public docket without change including any personal information
provided, unless the comment includes profanity, threats, information
claimed to be Confidential Business Information (CBI) or other
information whose disclosure is restricted by statute.
FOR FURTHER INFORMATION CONTACT: Michelle Mandolia, Office of Policy,
(1807T), Environmental Protection Agency, 1200 Pennsylvania Ave. NW.,
Washington, DC 20460; telephone number: 202-566-2198; fax number: 202-
566-2211; email address: mandolia.michelle@epa.gov.
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
Abstract: The proposed information collection activity provides a
means to garner qualitative customer and stakeholder feedback in an
efficient, timely manner, in accordance with the Administration's
commitment to improving service delivery. By qualitative feedback we
mean information that provides useful insights on perceptions and
opinions, but are not statistical surveys that yield quantitative
results that can be generalized to the population of study. This
feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training or changes in operations might improve delivery of products or
services. These collections will allow for ongoing, collaborative and
actionable communications between the Agency and its customers and
stakeholders. It will also allow feedback to contribute directly to the
improvement of program management.
The solicitation of feedback will target areas such as: Timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable.
The Agency will only submit a collection for approval under this
generic clearance if it meets the following conditions:
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency;
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other generic mechanisms that are designed to yield quantitative
results.
As a general matter, information collections will not result in any
new system of records containing privacy information and will not ask
questions of a sensitive nature, such as sexual behavior and attitudes,
religious beliefs, and other matters that are commonly considered
private.
Current Actions: Extension of approval for a collection of
information.
Type of Review: Extension.
Affected Public: Individuals and Households, Businesses and
Organizations, State, Local or Tribal Government.
Estimated Number of Respondents: 2000 annually.
Below we provide projected average estimates for the next three
years:
Average Expected Annual Number of activities: 6.
[[Page 22817]]
Average Number of Respondents per Activity: 333.
Annual Responses: 2000.
Frequency of Response: Once per request.
Average Minutes per Response: 15.
Burden Hours: 500 annually.
Request for Comments: Comments submitted in response to this notice
will be summarized and/or included in the request for OMB approval.
Comments are invited on:
(a) Whether the collection of information is necessary for the
proper performance of the functions of the agency, including whether
the information shall have practical utility; (b) the accuracy of the
agency's estimate of the burden of the collection of information; (c)
ways to enhance the quality, utility, and clarity of the information to
be collected; (d) ways to minimize the burden of the collection of
information on respondents, including through the use of automated
collection techniques or other forms of information technology; and (e)
estimates of capital or start-up costs and costs of operation,
maintenance, and purchase of services to provide information. Burden
means the total time, effort, or financial resources expended by
persons to generate, maintain, retain, disclose or provide information
to or for a Federal agency. This includes the time needed to review
instructions; to develop, acquire, install and utilize technology and
systems for the purpose of collecting, validating and verifying
information, processing and maintaining information, and disclosing and
providing information; to train personnel and to be able to respond to
a collection of information, to search data sources, to complete and
review the collection of information; and to transmit or otherwise
disclose the information.
All written comments will be available for public inspection
Regulations.gov.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid Office of Management and Budget control number.
Dated: April 10, 2014.
Ken Munis,
Acting Director, Office of Strategic Environmental Management, Office
of Policy.
[FR Doc. 2014-09327 Filed 4-23-14; 8:45 am]
BILLING CODE 6560-50-P
