Agency Information Collection Activities; Revision of an Approved Information Collection Request: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 21995-21996 [2014-08880]

Download as PDF Federal Register / Vol. 79, No. 75 / Friday, April 18, 2014 / Notices the Desk Officer, Department of Transportation/Federal Motor Carrier Safety Administration, and sent via electronic mail to oira_submission@omb.eop.gov, or faxed to (202) 395–6974, or mailed to the Office of Information and Regulatory Affairs, Office of Management and Budget, Docket Library, Room 10102, 725 17th Street NW., Washington, DC 20503. Dee Williams, Chief, Compliance Division, Office of Enforcement and Compliance, (202) 366–1812, dee.williams@dot.gov, MC–PRS, Federal Motor Carrier Safety Administration, 6th Floor, West Building, 1200 New Jersey Ave. SE., Washington, DC 20590. Office hours are from 9 a.m. to 5 p.m., Monday through Friday, except Federal Holidays. SUPPLEMENTARY INFORMATION: Title: Motorcoach Passenger Survey: Motorcoach Safety and Pre-Trip Safety Awareness and Emergency Preparedness Information. OMB Control Number: 2126–XXXX. Type of Request: New information collection. Respondents: Motorcoach passenger trips.1 Estimated Number of Respondents: 3,200 motorcoach passenger trips. Estimated Time per Response: 10 minutes maximum, with an average of 5 minutes for most respondents. Form Numbers: Form MCSA–5868, Motorcoach Passenger Survey: Pre-Trip Safety Awareness and Emergency Preparedness Information—To collect motorcoach passengers’ responses during one-of-five in-person survey events. Expiration Date: N/A. This is a new information collection. Frequency of Response: One-time. Estimated Total Annual Burden: 533 hours [3,200 respondents × 10 minutes/ 60 minutes = 533 hours]. mstockstill on DSK4VPTVN1PROD with NOTICES FOR FURTHER INFORMATION CONTACT: Background Due to several recent fatal motorcoach crashes, the Congress, the Department of Transportation (DOT), specifically the Federal Motor Carrier Safety Administration (FMCSA) and other Federal oversight agencies, including the National Transportation Safety Board (NTSB), have increased their scrutiny over the motorcoach industry and the enforcement of and compliance with the Federal Motor Carrier Safety Regulations (FMCSRs). NTSB issued safety recommendations, H–99–007 and 1 A passenger trip is one passenger from a trip. The number of passenger trips may include one individual taking multiple motorcoach trips per year or even per day. VerDate Mar<15>2010 16:54 Apr 17, 2014 Jkt 232001 H–99–008, to the Department of Transportation (DOT), on February 26, 1999, requiring motorcoach operators to provide passengers with pre-trip safety awareness information. This recommendation resulted from NTSB’s investigation of two motorcoach crashes from the late 1990s which revealed that passengers felt a general sense of panic, not knowing what to do on a motorcoach in the case of an emergency. The intent of the recommendation is to empower passengers to take their personal safety into their own hands in the event of an imminent hazard or emergency situation. The decision was made to implement the recommendation through voluntary adoption and compliance of pre-trip safety briefings in the motorcoach industry. The goals and objectives of this survey are to assess the current levels of voluntary compliance by motorcoach operators and to obtain passenger opinions of the implementation of the pre-trip safety awareness and emergency preparedness information. The Form MCSA–5868 will be used to survey motorcoach passengers. This information, along with its conclusions, will not serve as a national estimate, but will provide the Agency a general sense of voluntary compliance and suggestions for improvement. FMCSA will use the information to determine whether further evaluation is needed to support future program, policy, and regulatory initiatives. As appropriate, the information will be presented to NTSB and Congress, while also contributing to the general literature regarding practices for improving motorcoach safety in the United States. Public Comments Invited: You are asked to comment on any aspect of this information collection, including: (1) Whether the proposed collection is necessary for the FMCSA to perform its functions; (2) the accuracy of the estimated burden; (3) ways for the FMCSA to enhance the quality, usefulness, and clarity of the collected information; and (4) ways that the burden could be minimized without reducing the quality of the collected information. Issued under the authority delegated in 49 CFR 1.87 on: April 7, 2014. G. Kelly Leone, Associate Administrator, Office of Research and Information Technology and Chief Information Officer. [FR Doc. 2014–08872 Filed 4–17–14; 8:45 am] BILLING CODE 4910–EX–P PO 00000 Frm 00105 Fmt 4703 Sfmt 4703 21995 DEPARTMENT OF TRANSPORTATION Federal Motor Carrier Safety Administration [Docket No. FMCSA–2014–0099] Agency Information Collection Activities; Revision of an Approved Information Collection Request: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery FMCSA, DOT. Notice and request for comments. AGENCY: ACTION: In accordance with the Paperwork Reduction Act of 1995, FMCSA announces its plan to submit the Information Collection Request (ICR) described below to the Office of Management and Budget (OMB) for its review and approval and invites public comment. The FMCSA requests approval to revise an existing ICR titled, ‘‘Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery,’’ due to an increase in the annual cost to respondents. This ICR will allow for ongoing, collaborative and actionable communication between FMCSA and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. DATES: We must receive your comments on or before June 17, 2014. ADDRESSES: You may submit comments identified by Federal Docket Management System (FDMS) Docket Number FMCSA–2014–0099 using any of the following methods: • Federal eRulemaking Portal: https:// www.regulations.gov. Follow the online instructions for submitting comments. • Fax: 1–202–493–2251. • Mail: Docket Management Facility; U.S. Department of Transportation, 1200 New Jersey Avenue SE., West Building, Ground Floor, Room W12–140, 20590– 0001. • Hand Delivery or Courier: West Building, Ground Floor, Room W12– 140, 1200 New Jersey Avenue SE., Washington, DC, between 9 a.m. and 5 p.m. e.t., Monday through Friday, except Federal holidays. Instructions: All submissions must include the Agency name and docket number. For detailed instructions on submitting comments and additional information on the exemption process, see the Public Participation heading below. Note that all comments received will be posted without change to https://www.regulations.gov, including any personal information provided. SUMMARY: E:\FR\FM\18APN1.SGM 18APN1 mstockstill on DSK4VPTVN1PROD with NOTICES 21996 Federal Register / Vol. 79, No. 75 / Friday, April 18, 2014 / Notices Please see the Privacy Act heading below. Docket: For access to the docket to read background documents or comments received, go to https:// www.regulations.gov, and follow the online instructions for accessing the dockets, or go to the street address listed above. Privacy Act: Anyone is able to search the electronic form of all comments received into any of our dockets by the name of the individual submitting the comment (or signing the comment, if submitted on behalf of an association, business, labor union, etc.). You may review DOT’s complete Privacy Act Statement for the Federal Docket Management System published in the Federal Register on January 17, 2008 (73 FR 3316), or you may visit https:// edocket.access.gpo.gov/2008/pdfE8794.pdf. Public Participation: The Federal eRulemaking Portal is available 24 hours each day, 365 days each year. You can obtain electronic submission and retrieval help and guidelines under the ‘‘help’’ section of the Federal eRulemaking Portal Web site. If you want us to notify you that we received your comments, please include a selfaddressed, stamped envelope or postcard, or print the acknowledgement page that appears after submitting comments online. Comments received after the comment closing date will be included in the docket and will be considered to the extent practicable. FOR FURTHER INFORMATION CONTACT: Mr. Brian Ronk, Program Manager, FMCSA, Office of Enforcement and Program Delivery, Outreach Division/MC–ESO. Telephone (202) 366–1072; or email brian.ronk@dot.gov. Department of Transportation, Federal Motor Carrier Safety Administration, 1200 New Jersey Avenue SE., Washington, DC 20590. Mr. Jeff Loftus, Supervisory Transportation Specialist, Technology Division/MC–RRT, Office of Analysis, Research and Technology, Telephone (202) 385–2363; or email jeff.loftus@ dot.gov, Department of Transportation, Federal Motor Carrier Safety Administration, 1200 New Jersey Avenue SE., Washington, DC 20590. SUPPLEMENTARY INFORMATION: Background: Executive Order 12862 ‘‘Setting Customer Service Standards,’’ direct Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector (58 FR 48257, Sept. 11, 1993). In order to work continuously to ensure that our programs are effective and meet our customers’ needs, FMCSA seeks to obtain OMB approval of a VerDate Mar<15>2010 16:54 Apr 17, 2014 Jkt 232001 generic clearance to collect qualitative feedback from our customers on our service delivery. The surveys covered in this generic clearance will provide a means for FMCSA to collect this data directly from our customers. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with FMCSA’s programs. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. It will also allow feedback to contribute directly to the improvement of program management. The responses to the surveys will be voluntary and will not involve information that is required by regulations. Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB Control Number: 2126–0049. Type of Request: Revision of a currently-approved information collection. Respondents: State and local agencies, general public and stakeholders, original equipment manufacturers (OEM) and suppliers to the commercial motor vehicle (CMV) industry, fleets, owner-operators, state CMV safety agencies, research organizations and contractors, news organizations, safety advocacy groups, and other Federal agencies. Estimated Number of Respondents: 14,100. Estimated Time per Response: Range from 5–30 minutes. Expiration Date: September 30, 2014. Frequency of Response: Generally, on an annual basis. Estimated Total Annual Burden: 3,450. Public Comments Invited: You are asked to comment on any aspect of this information collection, including: (1) Whether the proposed collection is necessary for the performance of FMCSA’s functions; (2) the accuracy of the estimated burden; (3) ways for FMCSA to enhance the quality, usefulness, and clarity of the collected information; and (4) ways that the burden could be minimized without reducing the quality of the collected information. The agency will summarize or include your comments in the request for OMB’s clearance of this information collection. PO 00000 Frm 00106 Fmt 4703 Sfmt 4703 Issued under the authority of 49 CFR 1.87 on: April 9, 2014. G. Kelly Leone, Associate Administrator, Office of Research and Information Technology and Chief Information Officer. [FR Doc. 2014–08880 Filed 4–17–14; 8:45 am] BILLING CODE 4910–EX–P DEPARTMENT OF TRANSPORTATION Federal Motor Carrier Safety Administration [Docket No. FMCSA–2011–0299; FMCSA– 2011–0379; FMCSA–2011–0380] Qualification of Drivers; Exemption Applications; Vision Federal Motor Carrier Safety Administration (FMCSA), DOT. ACTION: Notice of renewal of exemptions; request for comments. AGENCY: FMCSA announces its decision to renew the exemptions from the vision requirement in the Federal Motor Carrier Safety Regulations for 16 individuals. FMCSA has statutory authority to exempt individuals from the vision requirement if the exemptions granted will not compromise safety. The Agency has concluded that granting these exemption renewals will provide a level of safety that is equivalent to or greater than the level of safety maintained without the exemptions for these commercial motor vehicle (CMV) drivers. DATES: This decision is effective May 11, 2014. Comments must be received on or before May 19, 2014. ADDRESSES: You may submit comments bearing the Federal Docket Management System (FDMS) numbers: Docket No. [Docket No. FMCSA–2011–0299; FMCSA–2011–0379; FMCSA–2011– 0380], using any of the following methods: • Federal eRulemaking Portal: Go to https://www.regulations.gov. Follow the on-line instructions for submitting comments. • Mail: Docket Management Facility; U.S. Department of Transportation, 1200 New Jersey Avenue SE., West Building Ground Floor, Room W12–140, Washington, DC 20590–0001. • Hand Delivery or Courier: West Building Ground Floor, Room W12–140, 1200 New Jersey Avenue SE., Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday, except Federal Holidays. • Fax: 1–202–493–2251. Instructions: Each submission must include the Agency name and the SUMMARY: E:\FR\FM\18APN1.SGM 18APN1

Agencies

[Federal Register Volume 79, Number 75 (Friday, April 18, 2014)]
[Notices]
[Pages 21995-21996]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2014-08880]


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DEPARTMENT OF TRANSPORTATION

Federal Motor Carrier Safety Administration

[Docket No. FMCSA-2014-0099]


Agency Information Collection Activities; Revision of an Approved 
Information Collection Request: Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery

AGENCY: FMCSA, DOT.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FMCSA 
announces its plan to submit the Information Collection Request (ICR) 
described below to the Office of Management and Budget (OMB) for its 
review and approval and invites public comment. The FMCSA requests 
approval to revise an existing ICR titled, ``Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery,'' due to 
an increase in the annual cost to respondents. This ICR will allow for 
ongoing, collaborative and actionable communication between FMCSA and 
its customers and stakeholders. It will also allow feedback to 
contribute directly to the improvement of program management.

DATES: We must receive your comments on or before June 17, 2014.

ADDRESSES: You may submit comments identified by Federal Docket 
Management System (FDMS) Docket Number FMCSA-2014-0099 using any of the 
following methods:
     Federal eRulemaking Portal: https://www.regulations.gov. 
Follow the online instructions for submitting comments.
     Fax: 1-202-493-2251.
     Mail: Docket Management Facility; U.S. Department of 
Transportation, 1200 New Jersey Avenue SE., West Building, Ground 
Floor, Room W12-140, 20590-0001.
     Hand Delivery or Courier: West Building, Ground Floor, 
Room W12-140, 1200 New Jersey Avenue SE., Washington, DC, between 9 
a.m. and 5 p.m. e.t., Monday through Friday, except Federal holidays.
    Instructions: All submissions must include the Agency name and 
docket number. For detailed instructions on submitting comments and 
additional information on the exemption process, see the Public 
Participation heading below. Note that all comments received will be 
posted without change to https://www.regulations.gov, including any 
personal information provided.

[[Page 21996]]

Please see the Privacy Act heading below.
    Docket: For access to the docket to read background documents or 
comments received, go to https://www.regulations.gov, and follow the 
online instructions for accessing the dockets, or go to the street 
address listed above.
    Privacy Act: Anyone is able to search the electronic form of all 
comments received into any of our dockets by the name of the individual 
submitting the comment (or signing the comment, if submitted on behalf 
of an association, business, labor union, etc.). You may review DOT's 
complete Privacy Act Statement for the Federal Docket Management System 
published in the Federal Register on January 17, 2008 (73 FR 3316), or 
you may visit https://edocket.access.gpo.gov/2008/pdfE8-794.pdf.
    Public Participation: The Federal eRulemaking Portal is available 
24 hours each day, 365 days each year. You can obtain electronic 
submission and retrieval help and guidelines under the ``help'' section 
of the Federal eRulemaking Portal Web site. If you want us to notify 
you that we received your comments, please include a self-addressed, 
stamped envelope or postcard, or print the acknowledgement page that 
appears after submitting comments online. Comments received after the 
comment closing date will be included in the docket and will be 
considered to the extent practicable.

FOR FURTHER INFORMATION CONTACT: Mr. Brian Ronk, Program Manager, 
FMCSA, Office of Enforcement and Program Delivery, Outreach Division/
MC-ESO. Telephone (202) 366-1072; or email brian.ronk@dot.gov. 
Department of Transportation, Federal Motor Carrier Safety 
Administration, 1200 New Jersey Avenue SE., Washington, DC 20590.
    Mr. Jeff Loftus, Supervisory Transportation Specialist, Technology 
Division/MC-RRT, Office of Analysis, Research and Technology, Telephone 
(202) 385-2363; or email jeff.loftus@dot.gov, Department of 
Transportation, Federal Motor Carrier Safety Administration, 1200 New 
Jersey Avenue SE., Washington, DC 20590.

SUPPLEMENTARY INFORMATION: 
    Background: Executive Order 12862 ``Setting Customer Service 
Standards,'' direct Federal agencies to provide service to the public 
that matches or exceeds the best service available in the private 
sector (58 FR 48257, Sept. 11, 1993). In order to work continuously to 
ensure that our programs are effective and meet our customers' needs, 
FMCSA seeks to obtain OMB approval of a generic clearance to collect 
qualitative feedback from our customers on our service delivery. The 
surveys covered in this generic clearance will provide a means for 
FMCSA to collect this data directly from our customers. The information 
collected from our customers and stakeholders will help ensure that 
users have an effective, efficient, and satisfying experience with 
FMCSA's programs. This feedback will provide insights into customer or 
stakeholder perceptions, experiences and expectations, provide an early 
warning of issues with service, or focus attention on areas where 
communication, training or changes in operations might improve delivery 
of products or services. It will also allow feedback to contribute 
directly to the improvement of program management. The responses to the 
surveys will be voluntary and will not involve information that is 
required by regulations.
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Control Number: 2126-0049.
    Type of Request: Revision of a currently-approved information 
collection.
    Respondents: State and local agencies, general public and 
stakeholders, original equipment manufacturers (OEM) and suppliers to 
the commercial motor vehicle (CMV) industry, fleets, owner-operators, 
state CMV safety agencies, research organizations and contractors, news 
organizations, safety advocacy groups, and other Federal agencies.
    Estimated Number of Respondents: 14,100.
    Estimated Time per Response: Range from 5-30 minutes.
    Expiration Date: September 30, 2014.
    Frequency of Response: Generally, on an annual basis.
    Estimated Total Annual Burden: 3,450.
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including: (1) Whether the proposed 
collection is necessary for the performance of FMCSA's functions; (2) 
the accuracy of the estimated burden; (3) ways for FMCSA to enhance the 
quality, usefulness, and clarity of the collected information; and (4) 
ways that the burden could be minimized without reducing the quality of 
the collected information. The agency will summarize or include your 
comments in the request for OMB's clearance of this information 
collection.

    Issued under the authority of 49 CFR 1.87 on: April 9, 2014.
 G. Kelly Leone,
Associate Administrator, Office of Research and Information Technology 
and Chief Information Officer.
[FR Doc. 2014-08880 Filed 4-17-14; 8:45 am]
BILLING CODE 4910-EX-P
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