Agency Information Collection Activities; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 13285-13286 [2014-05035]

Download as PDF Federal Register / Vol. 79, No. 46 / Monday, March 10, 2014 / Notices provide public cancellation notification in sufficient time for the previously scheduled Independent Review Panel on Military Medical Construction Standards meeting for March 3, 2014, as required by 41 CFR § 102–3.150(a). Accordingly, the Advisory Committee Management Officer for the Department of Defense, pursuant to 41 CFR 102– 3.150(b), waives the 15-calendar day cancellation notification requirement. Dated: March 5, 2014. Aaron Siegel, Alternate OSD Federal Register Liaison Officer, Department of Defense. [FR Doc. 2014–05068 Filed 3–7–14; 8:45 am] BILLING CODE 5001–06–P DEPARTMENT OF DEFENSE Office of the Secretary [Docket ID: DoD–2014–OS–0028] personal identifiers or contact information. Ms. Jacqueline Scott, USCENTCOM CCJ6– RDF, 7115 South Boundary Blvd., MacDill AFB, FL 33621–5101 or at (813) 529–6670. SUPPLEMENTARY INFORMATION: The United States Central Command systems of records notices subject to the Privacy Act of 1974 (5 U.S.C. 552a), as amended, have been published in the Federal Register and are available from the address in FOR FURTHER INFORMATION CONTACT or https://dpclo.defense.gov/. The specific changes to the records system being amended are set forth in this notice. The proposed amendment is not within the purview of subsection (r) of the Privacy Act of 1974 (5 U.S.C. 552a), as amended, which requires the submission of a new or altered system report. FOR FURTHER INFORMATION CONTACT: Privacy Act of 1974; System of Records United States Central Command, DoD. ACTION: Notice to amend a System of Records. Dated: March 4, 2014. Aaron Siegel, Alternate OSD Federal Register Liaison Officer, Department of Defense. FCENTCOM 01 AGENCY: SYSTEM NAME: The United States Central Command is proposing to amend a system of records notice in its existing inventory of records systems subject to the Privacy Act of 1974, as amended. The system is entitled FCENTCOM 01, Combined Mild Traumatic Brain Injury Registry and is being amended to reflect the new records retention and disposal. DATES: Comments will be accepted on or before April 9, 2014. This proposed action will be effective on the day following the end of the comment period unless comments are received which result in a contrary determination. SUMMARY: You may submit comments, identified by docket number and title, by any of the following methods: * Federal Rulemaking Portal: https:// www.regulations.gov. Follow the instructions for submitting comments. * Mail: Federal Docket Management System Office, 4800 Mark Center Drive, East Tower, 2nd Floor, Suite 02G09, Alexandria, VA 22350–3100. Instructions: All submissions received must include the agency name and docket number for this Federal Register document. The general policy for comments and other submissions from members of the public is to make these submissions available for public viewing on the Internet at https:// www.regulations.gov as they are received without change, including any emcdonald on DSK67QTVN1PROD with NOTICES ADDRESSES: VerDate Mar<15>2010 18:00 Mar 07, 2014 Jkt 232001 Combined Mild Traumatic Brain Injury Registry (January 26, 2012, 77 FR 4025) * * * * * RETENTION AND DISPOSAL: Delete entry and replace with ‘‘PERMANENT. Transfer paper records to the National Archives 25 years after declassification review. Transfer physical custody of electronic records to the National Archives for preaccessioning 5 years after cutoff. Transfer legal custody of electronic records to the National Archives 25 years after cutoff and declassification review.’’ * * * * * [FR Doc. 2014–05019 Filed 3–7–14; 8:45 am] BILLING CODE 5001–06–P DEPARTMENT OF EDUCATION [Docket No.: ED–2014–ICCD–0031] Agency Information Collection Activities; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Department of Education. Notice. AGENCY: ACTION: In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. chapter 3501 et seq.), ED is SUMMARY: PO 00000 Frm 00014 Fmt 4703 Sfmt 4703 13285 proposing an extension of an existing information collection. Department of Education as part of its continuing effort to reduce paperwork and respondent burden, invites the general public to take this opportunity to comment on the ‘‘Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery ’’ for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et. seq.). This collection was developed as part of a Federal Government-wide effort to streamline the process for seeking feedback from the public on service delivery. This notice announces our intent to submit this collection to OMB for approval and solicits comments on specific aspects for the proposed information collection. A copy of the supporting statement is available at www.regulations.gov (see Docket ID ED–2014–ICCD–0031). DATES: Consideration will be given to all comments received by May 9, 2014. ADDRESSES: Comments submitted in response to this notice should be submitted electronically through the Federal eRulemaking Portal at https:// www.regulations.gov by selecting Docket ID number ED–2014–ICCD–0031 or via postal mail, commercial delivery, or hand delivery. If the regulations.gov site is not available to the public for any reason, ED will temporarily accept comments at ICDocketMgr@ed.gov. Please note that comments submitted by fax or email and those submitted after the comment period will not be accepted; ED will ONLY accept comments during the comment period in this mailbox when the regulations.gov site is not available. Written requests for information or comments submitted by postal mail or delivery should be addressed to the Director of the Information Collection Clearance Division, U.S. Department of Education, 400 Maryland Avenue SW., LBJ, Mailstop L–OM–2–2E319, Room 2E105, Washington, DC 20202. FOR FURTHER INFORMATION CONTACT: For specific questions related to collection activities, please contact Stephanie Valentine, 202–401–0526. SUPPLEMENTARY INFORMATION: Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB Control Number: 1880–0542. Type of Review: An extension of an existing information collection. Respondents/Affected Public: Individuals or households. Total Estimated Number of Annual Responses: 450,000. Total Estimated Number of Annual Burden Hours: 225,000. E:\FR\FM\10MRN1.SGM 10MRN1 emcdonald on DSK67QTVN1PROD with NOTICES 13286 Federal Register / Vol. 79, No. 46 / Monday, March 10, 2014 / Notices Projected average estimates for the next three years: Average Expected Annual Number of Activities: 30. Average Number of Respondents per Activity: 100. Annual Responses: 450,000. Frequency of Response: Once per request. Average Minutes per Response: 30. Burden Hours: 225,000. Abstract: The proposed information collection activity provides a means to garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. The solicitation of feedback will target areas such as: timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. Responses will be assessed to plan and inform efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers and stakeholders on the Agency’s services will be unavailable. The Agency will only submit a collection for approval under this generic clearance if it meets the following conditions: • The collections are voluntary; • The collections are low-burden for respondents (based on considerations of total burden hours, total number of respondents, or burden-hours per respondent) and are low-cost for both the respondents and the Federal Government; • The collections are noncontroversial and do not raise issues of concern to other Federal agencies; • Any collection is targeted to the solicitation of opinions from respondents who have experience with VerDate Mar<15>2010 18:00 Mar 07, 2014 Jkt 232001 the program or may have experience with the program in the near future; • Personally identifiable information (PII) is collected only to the extent necessary and is not retained; • Information gathered will be used only internally for general service improvement and program management purposes and is not intended for release outside of the agency; • Information gathered will not be used for the purpose of substantially informing influential policy decisions; and • Information gathered will yield qualitative information; the collections will not be designed or expected to yield statistically reliable results or used as though the results are generalizable to the population of study. Feedback collected under this generic clearance provides useful information, but it does not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. As a general matter, information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. Dated: March 4, 2014. Stephanie Valentine, Acting Director, Information Collection Clearance Division, Privacy, Information and Records Management Services, Office of Management. [FR Doc. 2014–05035 Filed 3–7–14; 8:45 am] BILLING CODE 4000–01–P PO 00000 Frm 00015 Fmt 4703 Sfmt 4703 DEPARTMENT OF EDUCATION [Docket No.: ED–2014–ICCD–0030] Agency Information Collection Activities; Comment Request; U.S. Department of Education Grant Performance Report Form (ED 524B) Office of the Secretary/Office of the Deputy Secretary (OS), Department of Education (ED). ACTION: Notice. AGENCY: In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. chapter 3501 et seq.), ED is proposing an extension of an existing information collection. DATES: Interested persons are invited to submit comments on or before May 9, 2014. ADDRESSES: Comments submitted in response to this notice should be submitted electronically through the Federal eRulemaking Portal at https:// www.regulations.gov by selecting Docket ID number ED–2014–ICCD–0030 or via postal mail, commercial delivery, or hand delivery. If the regulations.gov site is not available to the public for any reason, ED will temporarily accept comments at ICDocketMgr@ed.gov. Please note that comments submitted by fax or email and those submitted after the comment period will not be accepted; ED will only accept comments during the comment period in this mailbox when the regulations.gov site is not available. Written requests for information or comments submitted by postal mail or delivery should be addressed to the Director of the Information Collection Clearance Division, U.S. Department of Education, 400 Maryland Avenue SW., LBJ, Mailstop L–OM–2–2E319, Room 2E105, Washington, DC 20202. FOR FURTHER INFORMATION CONTACT: For specific questions related to collection activities, please contact Joyce GreenMillner, 202–245–8036. SUPPLEMENTARY INFORMATION: The Department of Education (ED), in accordance with the Paperwork Reduction Act of 1995 (PRA) (44 U.S.C. 3506(c)(2)(A)), provides the general public and Federal agencies with an opportunity to comment on proposed, revised, and continuing collections of information. This helps the Department assess the impact of its information collection requirements and minimize the public’s reporting burden. It also helps the public understand the Department’s information collection requirements and provide the requested data in the desired format. ED is soliciting comments on the proposed SUMMARY: E:\FR\FM\10MRN1.SGM 10MRN1

Agencies

[Federal Register Volume 79, Number 46 (Monday, March 10, 2014)]
[Notices]
[Pages 13285-13286]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2014-05035]


=======================================================================
-----------------------------------------------------------------------

DEPARTMENT OF EDUCATION

[Docket No.: ED-2014-ICCD-0031]


Agency Information Collection Activities; Comment Request; 
Generic Clearance for the Collection of Qualitative Feedback on Agency 
Service Delivery

AGENCY: Department of Education.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (44 
U.S.C. chapter 3501 et seq.), ED is proposing an extension of an 
existing information collection. Department of Education as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public to take this opportunity to comment on the ``Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery '' for approval under the Paperwork Reduction Act (PRA) (44 
U.S.C. 3501 et. seq.). This collection was developed as part of a 
Federal Government-wide effort to streamline the process for seeking 
feedback from the public on service delivery. This notice announces our 
intent to submit this collection to OMB for approval and solicits 
comments on specific aspects for the proposed information collection.
    A copy of the supporting statement is available at 
www.regulations.gov (see Docket ID ED-2014-ICCD-0031).

DATES: Consideration will be given to all comments received by May 9, 
2014.

ADDRESSES: Comments submitted in response to this notice should be 
submitted electronically through the Federal eRulemaking Portal at 
https://www.regulations.gov by selecting Docket ID number ED-2014-ICCD-
0031 or via postal mail, commercial delivery, or hand delivery. If the 
regulations.gov site is not available to the public for any reason, ED 
will temporarily accept comments at ICDocketMgr@ed.gov. Please note 
that comments submitted by fax or email and those submitted after the 
comment period will not be accepted; ED will ONLY accept comments 
during the comment period in this mailbox when the regulations.gov site 
is not available. Written requests for information or comments 
submitted by postal mail or delivery should be addressed to the 
Director of the Information Collection Clearance Division, U.S. 
Department of Education, 400 Maryland Avenue SW., LBJ, Mailstop L-OM-2-
2E319, Room 2E105, Washington, DC 20202.

FOR FURTHER INFORMATION CONTACT: For specific questions related to 
collection activities, please contact Stephanie Valentine, 202-401-
0526.

SUPPLEMENTARY INFORMATION:
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Control Number: 1880-0542.
    Type of Review: An extension of an existing information collection.
    Respondents/Affected Public: Individuals or households.
    Total Estimated Number of Annual Responses: 450,000.
    Total Estimated Number of Annual Burden Hours: 225,000.

[[Page 13286]]

    Projected average estimates for the next three years:
    Average Expected Annual Number of Activities: 30.
    Average Number of Respondents per Activity: 100.
    Annual Responses: 450,000.
    Frequency of Response: Once per request.
    Average Minutes per Response: 30.
    Burden Hours: 225,000.
    Abstract: The proposed information collection activity provides a 
means to garner qualitative customer and stakeholder feedback in an 
efficient, timely manner, in accordance with the Administration's 
commitment to improving service delivery. By qualitative feedback we 
mean information that provides useful insights on perceptions and 
opinions, but are not statistical surveys that yield quantitative 
results that can be generalized to the population of study. This 
feedback will provide insights into customer or stakeholder 
perceptions, experiences and expectations, provide an early warning of 
issues with service, or focus attention on areas where communication, 
training or changes in operations might improve delivery of products or 
services. These collections will allow for ongoing, collaborative and 
actionable communications between the Agency and its customers and 
stakeholders. It will also allow feedback to contribute directly to the 
improvement of program management.
    The solicitation of feedback will target areas such as: timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and 
stakeholders on the Agency's services will be unavailable.
    The Agency will only submit a collection for approval under this 
generic clearance if it meets the following conditions:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally identifiable information (PII) is collected 
only to the extent necessary and is not retained;
     Information gathered will be used only internally for 
general service improvement and program management purposes and is not 
intended for release outside of the agency;
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
     Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature, such as sexual behavior and attitudes, 
religious beliefs, and other matters that are commonly considered 
private.

    Dated: March 4, 2014.
Stephanie Valentine,
Acting Director, Information Collection Clearance Division, Privacy, 
Information and Records Management Services, Office of Management.
[FR Doc. 2014-05035 Filed 3-7-14; 8:45 am]
BILLING CODE 4000-01-P
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.