Agency Information Collection Activities: Proposed Collection; Comment Request, Federal Emergency Management Agency Individual Assistance Follow-Up Program Effectiveness and Recovery Surveys, 11456-11457 [2014-04413]

Download as PDF 11456 Federal Register / Vol. 79, No. 40 / Friday, February 28, 2014 / Notices to the Office of Information and Regulatory Affairs, Office of Management and Budget. Comments should be addressed to the Desk Officer for the Department of Homeland Security, Federal Emergency Management Agency, and sent via electronic mail to oira.submission@ omb.eop.gov or faxed to (202) 395–5806. FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies of the information collection should be made to Director, Records Management Division, 1800 South Bell Street, Arlington, VA 20598–3005, facsimile number (202) 646–3347, or email address FEMA-InformationCollections-Management@dhs.gov. SUPPLEMENTARY INFORMATION: tkelley on DSK3SPTVN1PROD with NOTICES Collection of Information Title: The SalesForce Customer Relationship Management System Webform allowing an Individual to Submit Correspondence to FEMA. Type of information collection: New information collection. OMB Number: 1660—NEW. Form Titles and Numbers: None. Abstract: FEMA correspondence teams respond to questions from individuals covering various topics. Depending on the topic searched, the Customer Relationship Management queries the database of pre-approved questions and answers. If the search result does not provide the desired answer, the citizen is provided a link to the web-form to submit their inquiry (i.e. question/comment) to the proper component (i.e. program office) for a response. In general, a citizen’s inquiry may range from publications requests, how to apply for grants, or reimbursement criterion. The minimal collection of Personally Identifiable Information is necessary for FEMA correspondence teams to carry out their mission of responding to citizens who seek assistance. Affected Public: Individuals or households; Business or other for-profit; Not-for-profit institutions; Farms; Federal Government; State, Local, Tribal Government. Estimated Number of Respondents: 25,000. Estimated Total Annual Burden Hours: 833 hours. Estimated Cost: The estimated annual cost to respondents for the hour burden is $25,664.73. There are no annual costs to respondents operations and maintenance costs for technical services. There is no annual start-up or capital costs. The cost to the Federal Government is $645,008.00. VerDate Mar<15>2010 17:47 Feb 27, 2014 Jkt 232001 Dated: February 20, 2014. Charlene D. Myrthil, Director, Records Management Division, Mission Support Bureau, Federal Emergency Management Agency, Department of Homeland Security. [FR Doc. 2014–04418 Filed 2–27–14; 8:45 am] BILLING CODE 9111–22–P Portal at http://www.regulations.gov, and will include any personal information you provide. Therefore, submitting this information makes it public. You may wish to read the Privacy Act notice that is available via the link in the footer of www.regulations.gov. FOR FURTHER INFORMATION CONTACT: DEPARTMENT OF HOMELAND SECURITY Federal Emergency Management Agency [Docket ID: FEMA–FEMA–2014–0008; OMB No. 1660–0129] Agency Information Collection Activities: Proposed Collection; Comment Request, Federal Emergency Management Agency Individual Assistance Follow-Up Program Effectiveness and Recovery Surveys Federal Emergency Management Agency, DHS. ACTION: Notice. AGENCY: The Federal Emergency Management Agency, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on a revision of a currently approved information collection. In accordance with the Paperwork Reduction Act of 1995, this notice seeks comments concerning the collection of Individual Assistance Follow-Up Program Effectiveness & Recovery Survey responses and information for assessment and improvement of the delivery of disaster assistance to individuals and households. DATES: Comments must be submitted on or before April 29, 2014. ADDRESSES: To avoid duplicate submissions to the docket, please use only one of the following means to submit comments: (1) Online. Submit comments at www.regulations.gov under Docket ID FEMA–2014–0008. Follow the instructions for submitting comments. (2) Mail. Submit written comments to Docket Manager, Office of Chief Counsel, DHS/FEMA, 500 C Street SW., Room 8NE, Washington, DC 20472– 3100. (3) Facsimile. Submit comments to (703) 483–2999. All submissions received must include the agency name and Docket ID. Regardless of the method used for submitting comments or material, all submissions will be posted, without change, to the Federal eRulemaking SUMMARY: PO 00000 Frm 00067 Fmt 4703 Sfmt 4703 Maggie Billing, Program Analyst, Customer Satisfaction Analysis Section of the National Processing Service Center Division, Recovery Directorate, (940) 891–8709. You may contact the Records Management Division for copies of the proposed collection of information at facsimile number (202) 646–3347 or email address: FEMAInformation-Collections-Management@ dhs.gov. This collection is in accordance with Executive Orders 12862 and 13571 requiring all Federal agencies to survey customers to determine the kind and quality of services they want and their level of satisfaction with existing services. The Government Performance and Results Act (GPRA) requires Federal agencies to set missions and goals and to measure agency performance against them. The GPRA Modernization Act of 2010 requires quarterly performance assessments of government programs for the purposes of assessing agency performance and improvement. The Federal Emergency Management Agency fulfills these requirements by collecting customer satisfaction program information through surveys of individuals and households who are disaster survivors. SUPPLEMENTARY INFORMATION: Collection of Information Title: Federal Emergency Management Agency Individual Assistance FollowUp Program Effectiveness & Recovery Survey. Type of Information Collection: Revision of a currently approved information collection. FEMA Forms: FEMA Form 007–0–14 Follow-Up Program Effectiveness & Recovery Survey. Abstract: Federal agencies are required to survey their customers to determine the kind and quality of services customers want and their level of satisfaction with those services. FEMA managers use the survey results to measure performance against standards for performance and customer service, measure achievement of strategic planning objectives, and generally gauge and make improvements to disaster service that increase customer satisfaction. E:\FR\FM\28FEN1.SGM 28FEN1 Federal Register / Vol. 79, No. 40 / Friday, February 28, 2014 / Notices Affected Public: Individuals and Households. Number of Respondents: 1,536. Number of Responses: 1,536. Estimated Total Annual Burden Hours: 307. Estimated Cost: There is no annual cost burden to respondents or recordkeepers for this Information Collection. Comments Comments may be submitted as indicated in the ADDRESSES caption above. Comments are solicited to (a) evaluate whether the proposed data collection is necessary for the proper performance of the agency, including whether the information shall have practical utility; (b) evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (c) enhance the quality, utility, and clarity of the information to be collected; and (d) minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Dated: February 20, 2014. Charlene D. Myrthil, Director, Records Management Division, Mission Support Bureau, Federal Emergency Management Agency, Department of Homeland Security. [FR Doc. 2014–04413 Filed 2–27–14; 8:45 am] BILLING CODE 9111–23–P DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT [Docket No. FR–5758–N–02] 60-Day Notice of Proposed Information Collection: Fellowship Placement Pilot Program Office of the Assistant Secretary for Policy Development & Research, HUD. ACTION: Notice. AGENCY: HUD is seeking approval from the Office of Management and Budget (OMB) for the information collection described below. In accordance with the Paperwork Reduction Act, HUD is requesting comment from all interested parties on the proposed collection of information. The purpose of this notice is to allow for 60 days of public comment. tkelley on DSK3SPTVN1PROD with NOTICES SUMMARY: VerDate Mar<15>2010 17:47 Feb 27, 2014 Jkt 232001 DATES: Comments Due Date: April 29, 2014. Interested persons are invited to submit comments regarding this proposal. Comments should refer to the proposal by name and/or OMB Control Number and should be sent to: Colette Pollard, Reports Management Officer, QDAM, Department of Housing and Urban Development, 451 7th Street SW., Room 4176, Washington, DC 20410–5000; telephone 202–402–3400 (this is not a toll-free number) or email at Colette.Pollard@hud.gov for a copy of the proposed forms or other available information. Persons with hearing or speech impairments may access this number through TTY by calling the tollfree Federal Relay Service at (800) 877– 8339. ADDRESSES: FOR FURTHER INFORMATION CONTACT: Kheng Mei Tan, Office of Policy Development and Research, Department of Housing and Urban Development, 451 7th Street SW., Washington, DC 20410, telephone (202) 402–4986 (this is not a toll free number) for copies of the proposed forms and other available information. This notice informs the public that HUD is seeking approval from OMB for the information collection described in Section A. SUPPLEMENTARY INFORMATION: 11457 B. Solicitation of Public Comment This notice is soliciting comments from members of the public and affected parties concerning the collection of information described in Section A on the following: (1) Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) The accuracy of the agency’s estimate of the burden of the proposed collection of information; (3) Ways to enhance the quality, utility, and clarity of the information to be collected; and (4) Ways to minimize the burden of the collection of information on those who are to respond; including through the use of appropriate automated collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. HUD encourages interested parties to submit comment in response to these questions. Authority: Section 3507 of the Paperwork Reduction Act of 1995, 44 U.S.C. Chapter 35. Dated: February 21, 2014. Jean Lin Pao, General Deputy Assistant Secretary for Policy Development and Research. [FR Doc. 2014–04488 Filed 2–27–14; 8:45 am] BILLING CODE 4210–67–P A. Overview of Information Collection Title of Proposal: Fellowship Placement Pilot Program Evaluation. OMB Control Number, if applicable: 2528–0272. Description of the need for the information and proposed use: The Fellowship Placement Program places highly-skilled fellows in distressed cities to work on strategic projects and help build city capacity. The fellowship program is seeking to evaluate its program through surveys of program stakeholders. Agency form numbers, if applicable: N/A. Estimation of the total numbers of hours needed to prepare the information collection including number of respondents, frequency of response, and hours of response: The number of burden hours to complete a survey is 1 hour. The number of respondents is estimated to be 32 respondents. The total number of burden hours is 32 hours. Status of the proposed information collection: This is a revision to amend the existing surveys for program evaluation. PO 00000 Frm 00068 Fmt 4703 Sfmt 4703 DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT [Docket No. FR–5752–N–25] 30-Day Notice of Proposed Information Collection: Consolidated Public Housing Certification of Completion Office of the Chief Information Officer, HUD. ACTION: Notice. AGENCY: HUD has submitted the proposed information collection requirement described below to the Office of Management and Budget (OMB) for review, in accordance with the Paperwork Reduction Act. The purpose of this notice is to allow for an additional 30 days of public comment. DATES: Comments Due Date: March 31, 2014. ADDRESSES: Interested persons are invited to submit comments regarding this proposal. Comments should refer to the proposal by name and/or OMB Control Number and should be sent to: HUD Desk Officer, Office of Management and Budget, New Executive Office Building, Washington, SUMMARY: E:\FR\FM\28FEN1.SGM 28FEN1

Agencies

[Federal Register Volume 79, Number 40 (Friday, February 28, 2014)]
[Notices]
[Pages 11456-11457]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2014-04413]


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DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency

[Docket ID: FEMA-FEMA-2014-0008; OMB No. 1660-0129]


Agency Information Collection Activities: Proposed Collection; 
Comment Request, Federal Emergency Management Agency Individual 
Assistance Follow-Up Program Effectiveness and Recovery Surveys

AGENCY: Federal Emergency Management Agency, DHS.

ACTION: Notice.

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SUMMARY: The Federal Emergency Management Agency, as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public and other Federal agencies to take this opportunity 
to comment on a revision of a currently approved information 
collection. In accordance with the Paperwork Reduction Act of 1995, 
this notice seeks comments concerning the collection of Individual 
Assistance Follow-Up Program Effectiveness & Recovery Survey responses 
and information for assessment and improvement of the delivery of 
disaster assistance to individuals and households.

DATES: Comments must be submitted on or before April 29, 2014.

ADDRESSES: To avoid duplicate submissions to the docket, please use 
only one of the following means to submit comments:
    (1) Online. Submit comments at www.regulations.gov under Docket ID 
FEMA-2014-0008. Follow the instructions for submitting comments.
    (2) Mail. Submit written comments to Docket Manager, Office of 
Chief Counsel, DHS/FEMA, 500 C Street SW., Room 8NE, Washington, DC 
20472-3100.
    (3) Facsimile. Submit comments to (703) 483-2999.
    All submissions received must include the agency name and Docket 
ID. Regardless of the method used for submitting comments or material, 
all submissions will be posted, without change, to the Federal 
eRulemaking Portal at http://www.regulations.gov, and will include any 
personal information you provide. Therefore, submitting this 
information makes it public. You may wish to read the Privacy Act 
notice that is available via the link in the footer of 
www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: Maggie Billing, Program Analyst, 
Customer Satisfaction Analysis Section of the National Processing 
Service Center Division, Recovery Directorate, (940) 891-8709. You may 
contact the Records Management Division for copies of the proposed 
collection of information at facsimile number (202) 646-3347 or email 
address: FEMA-Information-Collections-Management@dhs.gov.

SUPPLEMENTARY INFORMATION: This collection is in accordance with 
Executive Orders 12862 and 13571 requiring all Federal agencies to 
survey customers to determine the kind and quality of services they 
want and their level of satisfaction with existing services. The 
Government Performance and Results Act (GPRA) requires Federal agencies 
to set missions and goals and to measure agency performance against 
them. The GPRA Modernization Act of 2010 requires quarterly performance 
assessments of government programs for the purposes of assessing agency 
performance and improvement. The Federal Emergency Management Agency 
fulfills these requirements by collecting customer satisfaction program 
information through surveys of individuals and households who are 
disaster survivors.

Collection of Information

    Title: Federal Emergency Management Agency Individual Assistance 
Follow-Up Program Effectiveness & Recovery Survey.
    Type of Information Collection: Revision of a currently approved 
information collection.
    FEMA Forms: FEMA Form 007-0-14 Follow-Up Program Effectiveness & 
Recovery Survey.
    Abstract: Federal agencies are required to survey their customers 
to determine the kind and quality of services customers want and their 
level of satisfaction with those services. FEMA managers use the survey 
results to measure performance against standards for performance and 
customer service, measure achievement of strategic planning objectives, 
and generally gauge and make improvements to disaster service that 
increase customer satisfaction.

[[Page 11457]]

    Affected Public: Individuals and Households.
    Number of Respondents: 1,536.
    Number of Responses: 1,536.
    Estimated Total Annual Burden Hours: 307.
    Estimated Cost: There is no annual cost burden to respondents or 
record-keepers for this Information Collection.

Comments

    Comments may be submitted as indicated in the ADDRESSES caption 
above. Comments are solicited to (a) evaluate whether the proposed data 
collection is necessary for the proper performance of the agency, 
including whether the information shall have practical utility; (b) 
evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (c) enhance the quality, utility, and 
clarity of the information to be collected; and (d) minimize the burden 
of the collection of information on those who are to respond, including 
through the use of appropriate automated, electronic, mechanical, or 
other technological collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.

    Dated: February 20, 2014.
Charlene D. Myrthil,
Director, Records Management Division, Mission Support Bureau, Federal 
Emergency Management Agency, Department of Homeland Security.
[FR Doc. 2014-04413 Filed 2-27-14; 8:45 am]
BILLING CODE 9111-23-P