Agency Information Collection Activities: Proposed Collection; Comment Request, Federal Emergency Management Agency Individual Assistance Customer Satisfaction Surveys, 77478-77479 [2013-30507]
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tkelley on DSK3SPTVN1PROD with NOTICES
77478
Federal Register / Vol. 78, No. 246 / Monday, December 23, 2013 / Notices
lead federal agencies under NEPA for
this project. The Coast Guard was a
cooperating agency under NEPA and
adopted the bridge related portions of
the FHWA/FTA FEIS and issued a ROD
on September 27, 2013. The actions by
the co-lead Federal agencies, and the
laws under which such actions were
taken, are described in the FHWA/FTA
FEIS published in the Federal Register
on September 23, 2011, FR Doc. # 2011–
24504, page 59125, and in the FHWA/
FTA ROD issued on December 7, 2011.
The FHWA/FTA Notice of Limitation on
Claims was published in the Federal
Register on January 5, 2012, FR Doc. #
2011–33784, pages 531–532, by the
FHWA and FTA regarding
environmental actions taken by those
agencies.
This notice applies to the Coast
Guard’s decisions as of the issuance
date of this notice and all laws under
which such actions were taken,
including but not limited to:
1. General: General Bridge Act of 1946
(33 U.S.C. 525–533); National
Environmental Policy Act (42 U.S.C.
4321–4347); Federal-Aid Highway Act
(23 U.S.C. 109); the Federal transit
statutes (49 U.S.C. Chapter 53).
2. Air: Clean Air Act, as amended (42
U.S.C. 7401–7671(q)).
3. Land: Section 4(f) of the
Department of Transportation Act of
1966 (49 U.S.C. 303); Landscaping and
Scenic Enhancement (Wildflowers) (23
U.S.C. 319).
4. Wildlife: Endangered Species Act
(16 U.S.C. 1531–1544); Anadromous
Fish Conservation Act (16 U.S.C.
757(a)–757(f)); Fish and Wildlife
Coordination Act (16 U.S.C. 661–
667(e)); Magnuson-Stevenson Fishery
Conservation and Management Act of
1976, as amended (16 U.S.C. 1801 et
seq.); Migratory Bird Treaty Act (16
U.S.C. 703–712).
5. Historic and Cultural Resources:
Section 106 of the National Historic
Preservation Act of 1966, as amended
(16 U.S.C. 470f); Archaeological
Resources Protection Act of 1977 (16
U.S.C. 470aa–470mm); Archaeological
and Historic Preservation Act (16 U.S.C.
469–469c–2); Native American Grave
Protection and Repatriation Act (25
U.S.C. 3001–3013).
6. Social and Economic: Civil Rights
Act of 1964 (42 U.S.C. 2000(d)–
2000(d)(1)); American Indian Religious
Freedom Act (42 U.S.C. 1996); Farmland
Protection Policy Act (7 U.S.C. 4201–
4209); the Uniform Relocation
Assistance and Real Property
Acquisition Policies Act of 1970, as
amended (42 U.S.C. 61).
7. Wetlands and Water Resources:
Sections 319, 401, and 404 of the Clean
VerDate Mar<15>2010
19:13 Dec 20, 2013
Jkt 232001
Water Act, 33 U.S.C. 1251–1377; Coastal
Zone Management Act (16 U.S.C. 1451–
1465); Land and Water Conservation
Fund (16 U.S.C. 4601–4–4601–11); Safe
Drinking Water Act (42 U.S.C. 300f et
seq.); Rivers and Harbors Act of 1899
(33 U.S.C. 401–406); TEA–21 Wetlands
Mitigation (23 U.S.C. 103(b)(6)(m),
133(b)(11)); Flood Disaster Protection
Act (42 U.S.C. 4001–4129).
8. Executive Orders: E.O. 11990
Protection of Wetlands; E.O. 11988
Floodplain Management; E.O. 12898,
Federal Actions to Address
Environmental Justice in Minority
Populations and Low Income
Populations; E.O. 11593 Protection and
Enhancement of Cultural Resources;
E.O. 13007 Indian Sacred Sites; E.O.
13287 Preserve America; E.O. 13175
Consultation and Coordination with
Indian Tribal Governments; E.O. 11514
Protection and Enhancement of
Environmental Quality; E.O. 13112
Invasive Species. (Catalog of Federal
Domestic Assistance Program Number
20.205, Highway Planning and
Construction. The regulations
implementing Executive Order 12372
regarding intergovernmental
consultation on Federal programs and
activities apply to this program.)
Nothing in this notice creates a cause of
action under these executive orders.
Dated: December 17, 2013.
Brian L. Dunn,
Chief, Office of Bridge Programs, U.S. Coast
Guard.
[FR Doc. 2013–30380 Filed 12–20–13; 8:45 am]
BILLING CODE 9110–04–P
accordance with the Paperwork
Reduction Act of 1995, this notice seeks
comments concerning the collection of
Individual Assistance customer
satisfaction survey responses and
information for assessment and
improvement of the delivery of disaster
assistance to individuals and
households.
Comments must be submitted on
or before February 21, 2014.
ADDRESSES: To avoid duplicate
submissions to the docket, please use
only one of the following means to
submit comments:
(1) Online. Submit comments at
www.regulations.gov under Docket ID
FEMA–2013–0053. Follow the
instructions for submitting comments.
(2) Mail. Submit written comments to
Docket Manager, Office of Chief
Counsel, DHS/FEMA, 500 C Street SW.,
Room 8NE, Washington, DC 20472–
3100.
(3) Facsimile. Submit comments to
(703) 483–2999.
All submissions received must
include the agency name and Docket ID.
Regardless of the method used for
submitting comments or material, all
submissions will be posted, without
change, to the Federal eRulemaking
Portal at https://www.regulations.gov,
and will include any personal
information you provide. Therefore,
submitting this information makes it
public. You may wish to read the
Privacy Act notice that is available via
the link in the footer of
www.regulations.gov.
DATES:
FOR FURTHER INFORMATION CONTACT:
DEPARTMENT OF HOMELAND
SECURITY
Federal Emergency Management
Agency
[Docket ID: FEMA–2013–0053; OMB No.
1660–0036]
Agency Information Collection
Activities: Proposed Collection;
Comment Request, Federal Emergency
Management Agency Individual
Assistance Customer Satisfaction
Surveys
Federal Emergency
Management Agency, DHS.
ACTION: Notice.
AGENCY:
The Federal Emergency
Management Agency, as part of its
continuing effort to reduce paperwork
and respondent burden, invites the
general public and other Federal
agencies to take this opportunity to
comment on a revision of a currently
approved information collection. In
SUMMARY:
PO 00000
Frm 00062
Fmt 4703
Sfmt 4703
Maggie Billing, Program Analyst,
Customer Satisfaction Analysis Section
of the National Processing Service
Center Division, Recovery Directorate,
(940) 891–8709. You may contact the
Records Management Division for
copies of the proposed collection of
information at facsimile number (202)
646–3347 or email address: FEMAInformation-Collections-Management@
dhs.gov.
This
collection is in accordance with
Executive Orders 12862 and 13571
requiring all Federal agencies to survey
customers to determine the kind and
quality of services they want and their
level of satisfaction with existing
services. The Government Performance
and Results Act (GPRA) requires Federal
agencies to set missions and goals and
to measure agency performance against
them. The GPRA Modernization Act of
2010 requires quarterly performance
assessments of government programs for
the purposes of assessing agency
SUPPLEMENTARY INFORMATION:
E:\FR\FM\23DEN1.SGM
23DEN1
Federal Register / Vol. 78, No. 246 / Monday, December 23, 2013 / Notices
performance and improvement. The
Federal Emergency Management Agency
fulfills these requirements by collecting
customer satisfaction program
information through surveys of
individuals and households who are
disaster survivors.
tkelley on DSK3SPTVN1PROD with NOTICES
Collection of Information
Title: Federal Emergency Management
Agency Individual Assistance Customer
Satisfaction Surveys.
Type of Information Collection:
Revision of a currently approved
information collection.
FEMA Forms: FEMA Form 007–0–7,
Disaster Recover Center Survey; FEMA
Form 007–0–3, Registration Survey;
FEMA Form 007–0–5, Helpline/Contact
Survey; FEMA Form 007–0–6, Casework
Survey; FEMA Form 007–0–2, Internet
Registration Survey; FEMA Form 007–
0–2INT, Internet Registration Survey;
FEMA Form 007–0–19, Internet
Registration Survey; FEMA Form 007–
019INT, Internet Inquire Survey; FEMA
Form 007–0–4, Direct Housing
Operations Survey-Move In; FEMA
Form 007–0–21, Direct Housing
Operations Survey-Maintenance; FEMA
Form 007–0–22, Direct Housing
Operations Survey-Move Out.
Abstract: Federal agencies are
required to survey their customers to
determine the kind and quality of
services customers want and their level
of satisfaction with those services.
FEMA managers use the survey results
to measure performance against
standards for performance and customer
service, to measure achievement of
strategic planning objectives, and to
gauge and make improvements to
disaster service that increase customer
satisfaction.
Affected Public: Individuals and
Households.
Number of Respondents: 66,779.
Number of Responses: 66,779.
Estimated Total Annual Burden
Hours: 9,781.
Estimated Cost: The estimated cost to
respondents for traveling is estimated to
be $24,408.00.
Comments
Comments may be submitted as
indicated in the ADDRESSES caption
above. Comments are solicited to (a)
Evaluate whether the proposed data
collection is necessary for the proper
performance of the agency, including
whether the information shall have
practical utility; (b) evaluate the
accuracy of the agency’s estimate of the
burden of the proposed collection of
information, including the validity of
the methodology and assumptions used;
(c) enhance the quality, utility, and
VerDate Mar<15>2010
18:12 Dec 20, 2013
Jkt 232001
clarity of the information to be
collected; and (d) minimize the burden
of the collection of information on those
who are to respond, including through
the use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submission of
responses.
Dated: December 11, 2013.
Charlene D. Myrthil,
Director, Records Management Division,
Mission Support Bureau, Federal Emergency
Management Agency, Department of
Homeland Security.
[FR Doc. 2013–30507 Filed 12–20–13; 8:45 am]
BILLING CODE 9111–23–P
DEPARTMENT OF HOMELAND
SECURITY
Federal Emergency Management
Agency
[Docket ID: FEMA–2013–0055; OMB No.
1660–0016]
Agency Information Collection
Activities: Proposed Collection;
Comment Request; Revision to
National Flood Insurance Program
Maps: Application Forms and
Instructions for LOMRs and CLOMRs
Federal Emergency
Management Agency, DHS.
ACTION: Notice.
AGENCY:
The Federal Emergency
Management Agency, as part of its
continuing effort to reduce paperwork
and respondent burden, invites the
general public and other Federal
agencies to take this opportunity to
comment on a revision of a currently
approved information collection. In
accordance with the Paperwork
Reduction Act of 1995, this notice seeks
comments concerning information
required by FEMA to revise National
Flood Insurance Program Maps.
DATES: Comments must be submitted on
or before February 21, 2014.
ADDRESSES: To avoid duplicate
submissions to the docket, please use
only one of the following means to
submit comments:
(1) Online. Submit comments at
https://www.regulations.gov under
Docket ID FEMA–2013–0055. Follow
the instructions for submitting
comments.
(2) Mail. Submit written comments to
Docket Manager, Office of Chief
Counsel, DHS/FEMA, 500 C Street, SW.,
Room 8NE, Washington, DC 20472–
3100.
SUMMARY:
PO 00000
Frm 00063
Fmt 4703
Sfmt 4703
77479
All submissions received must
include the agency name and Docket ID.
Regardless of the method used for
submitting comments or material, all
submissions will be posted, without
change, to the Federal eRulemaking
Portal at https://www.regulations.gov,
and will include any personal
information you provide. Therefore,
submitting this information makes it
public. You may wish to read the
Privacy Act notice that is available via
the link in the footer of https://
www.regulations.gov.
FOR FURTHER INFORMATION CONTACT:
Stuart Rooney, Program Specialist,
Federal Insurance and Mitigation
Administration, DHS/FEMA, 202–646–
1643. You may contact the Records
Management Division for copies of the
proposed collection of information at
facsimile number (202) 646–3347 or
email address: FEMA-InformationCollections-Management@dhs.gov.
SUPPLEMENTARY INFORMATION: The
National Flood Insurance Program
(NFIP) is authorized by the National
Flood Insurance Act of 1968, as
amended, 42 U.S.C. 4001 et seq. The
Federal Emergency Management Agency
(FEMA) administers the National Flood
Insurance Program (NFIP) and
maintains the maps that depict flood
hazard information. In 44 CFR 65.3,
communities are required to submit
technical information concerning flood
hazards and plans to avoid potential
flood hazards when physical changes
occur. In 44 CFR 65.4, communities are
provided the right to submit technical
information when inconsistencies on
maps are identified. In order to revise
the Base (l-percent annual chance)
Flood Elevations (BFEs), Special Flood
Hazard Areas (SFHAs), and floodways
presented on the NFIP maps, a
community must submit scientific or
technical data demonstrating the need
for a revision. The NFIP regulations
cited in 44 CFR Part 65 outline the data
that must be submitted for these
requests. This collection serves to
provide a standard format for the
general information requirements
outlined in the NFIP regulations, and
helps establish an organized package of
the data needed to revise NFIP maps.
Collection of Information
Title: Revision to National Flood
Insurance Program Maps: Application
Forms and Instructions for LOMRs and
CLOMRs.
Type of Information Collection:
Revision of a currently approved
information collection.
FEMA Forms: FEMA Form 086–0–27,
Overview and Concurrence form; FEMA
E:\FR\FM\23DEN1.SGM
23DEN1
]]>Agencies
[Federal Register Volume 78, Number 246 (Monday, December 23, 2013)]
[Notices]
[Pages 77478-77479]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2013-30507]
-----------------------------------------------------------------------
DEPARTMENT OF HOMELAND SECURITY
Federal Emergency Management Agency
[Docket ID: FEMA-2013-0053; OMB No. 1660-0036]
Agency Information Collection Activities: Proposed Collection;
Comment Request, Federal Emergency Management Agency Individual
Assistance Customer Satisfaction Surveys
AGENCY: Federal Emergency Management Agency, DHS.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: The Federal Emergency Management Agency, as part of its
continuing effort to reduce paperwork and respondent burden, invites
the general public and other Federal agencies to take this opportunity
to comment on a revision of a currently approved information
collection. In accordance with the Paperwork Reduction Act of 1995,
this notice seeks comments concerning the collection of Individual
Assistance customer satisfaction survey responses and information for
assessment and improvement of the delivery of disaster assistance to
individuals and households.
DATES: Comments must be submitted on or before February 21, 2014.
ADDRESSES: To avoid duplicate submissions to the docket, please use
only one of the following means to submit comments:
(1) Online. Submit comments at www.regulations.gov under Docket ID
FEMA-2013-0053. Follow the instructions for submitting comments.
(2) Mail. Submit written comments to Docket Manager, Office of
Chief Counsel, DHS/FEMA, 500 C Street SW., Room 8NE, Washington, DC
20472-3100.
(3) Facsimile. Submit comments to (703) 483-2999.
All submissions received must include the agency name and Docket
ID. Regardless of the method used for submitting comments or material,
all submissions will be posted, without change, to the Federal
eRulemaking Portal at https://www.regulations.gov, and will include any
personal information you provide. Therefore, submitting this
information makes it public. You may wish to read the Privacy Act
notice that is available via the link in the footer of
www.regulations.gov.
FOR FURTHER INFORMATION CONTACT: Maggie Billing, Program Analyst,
Customer Satisfaction Analysis Section of the National Processing
Service Center Division, Recovery Directorate, (940) 891-8709. You may
contact the Records Management Division for copies of the proposed
collection of information at facsimile number (202) 646-3347 or email
address: FEMA-Information-Collections-Management@dhs.gov.
SUPPLEMENTARY INFORMATION: This collection is in accordance with
Executive Orders 12862 and 13571 requiring all Federal agencies to
survey customers to determine the kind and quality of services they
want and their level of satisfaction with existing services. The
Government Performance and Results Act (GPRA) requires Federal agencies
to set missions and goals and to measure agency performance against
them. The GPRA Modernization Act of 2010 requires quarterly performance
assessments of government programs for the purposes of assessing agency
[[Page 77479]]
performance and improvement. The Federal Emergency Management Agency
fulfills these requirements by collecting customer satisfaction program
information through surveys of individuals and households who are
disaster survivors.
Collection of Information
Title: Federal Emergency Management Agency Individual Assistance
Customer Satisfaction Surveys.
Type of Information Collection: Revision of a currently approved
information collection.
FEMA Forms: FEMA Form 007-0-7, Disaster Recover Center Survey; FEMA
Form 007-0-3, Registration Survey; FEMA Form 007-0-5, Helpline/Contact
Survey; FEMA Form 007-0-6, Casework Survey; FEMA Form 007-0-2, Internet
Registration Survey; FEMA Form 007-0-2INT, Internet Registration
Survey; FEMA Form 007-0-19, Internet Registration Survey; FEMA Form
007-019INT, Internet Inquire Survey; FEMA Form 007-0-4, Direct Housing
Operations Survey-Move In; FEMA Form 007-0-21, Direct Housing
Operations Survey-Maintenance; FEMA Form 007-0-22, Direct Housing
Operations Survey-Move Out.
Abstract: Federal agencies are required to survey their customers
to determine the kind and quality of services customers want and their
level of satisfaction with those services. FEMA managers use the survey
results to measure performance against standards for performance and
customer service, to measure achievement of strategic planning
objectives, and to gauge and make improvements to disaster service that
increase customer satisfaction.
Affected Public: Individuals and Households.
Number of Respondents: 66,779.
Number of Responses: 66,779.
Estimated Total Annual Burden Hours: 9,781.
Estimated Cost: The estimated cost to respondents for traveling is
estimated to be $24,408.00.
Comments
Comments may be submitted as indicated in the ADDRESSES caption
above. Comments are solicited to (a) Evaluate whether the proposed data
collection is necessary for the proper performance of the agency,
including whether the information shall have practical utility; (b)
evaluate the accuracy of the agency's estimate of the burden of the
proposed collection of information, including the validity of the
methodology and assumptions used; (c) enhance the quality, utility, and
clarity of the information to be collected; and (d) minimize the burden
of the collection of information on those who are to respond, including
through the use of appropriate automated, electronic, mechanical, or
other technological collection techniques or other forms of information
technology, e.g., permitting electronic submission of responses.
Dated: December 11, 2013.
Charlene D. Myrthil,
Director, Records Management Division, Mission Support Bureau, Federal
Emergency Management Agency, Department of Homeland Security.
[FR Doc. 2013-30507 Filed 12-20-13; 8:45 am]
BILLING CODE 9111-23-P
