Agency Information Collection (Principles of Excellence Complaint System Intake) Activity Under OMB Review, 64064-64065 [2013-25141]

Download as PDF 64064 Federal Register / Vol. 78, No. 207 / Friday, October 25, 2013 / Notices Notice is hereby given pursuant to Section 10(a)(2) of the Federal Advisory Committee Act, 5 U.S.C. App. (1988) that an open meeting of the Taxpayer Advocacy Panel Joint Committee will be held Wednesday, November 27, 2013 at 2:00 p.m. Eastern Time via teleconference. The public is invited to make oral comments or submit written statements for consideration. Notification of intent to participate must be made with Susan Gilbert. For more information please contact Ms. Gilbert at 1–888–912–1227 or (515) 564–6638 or write: TAP Office, 210 Walnut Street, Stop 5115, Des Moines, IA 50309 or contact us at the Web site: https:// www.improveirs.org. The agenda will include various committee issues for submission to the IRS and other TAP related topics. Public input is welcomed. SUPPLEMENTARY INFORMATION: Dated: October 21, 2013. Otis Simpson, Acting Director, Taxpayer Advocacy Panel. [FR Doc. 2013–25110 Filed 10–24–13; 8:45 am] conference lines, notification of intent to participate must be made with Donna Powers. For more information please contact Ms. Donna Powers at 1–888– 912–1227 or (954) 423–7977, or write TAP Office, 1000 S. Pine Island Road, Plantation, FL 33324 or contact us at the Web site: https://www.improveirs.org. The committee will be discussing various issues related to the Taxpayer Assistance Centers and public input is welcomed. Dated: October 21, 2013. Otis Simpson, Acting Director, Taxpayer Advocacy Panel. [FR Doc. 2013–25111 Filed 10–24–13; 8:45 am] BILLING CODE 4830–01–P DEPARTMENT OF VETERANS AFFAIRS [OMB Control No. 2900–NEW] Agency Information Collection (Principles of Excellence Complaint System Intake) Activity Under OMB Review BILLING CODE 4830–01–P Veterans Benefits Administration, Department of Veterans Affairs. ACTION: Notice. AGENCY: DEPARTMENT OF THE TREASURY Internal Revenue Service Open Meeting of the Taxpayer Advocacy Panel Taxpayer Assistance Center Improvements Project Committee Internal Revenue Service (IRS), Treasury. ACTION: Notice of meeting. AGENCY: An open meeting of the Taxpayer Advocacy Panel Taxpayer Assistance Center Improvements Project Committee will be conducted. The Taxpayer Advocacy Panel is soliciting public comments, ideas, and suggestions on improving customer service at the Internal Revenue Service. DATES: The meeting will be held Tuesday, November 12, 2013. FOR FURTHER INFORMATION CONTACT: Donna Powers at 1–888–912–1227 or (954) 423–7977. SUPPLEMENTARY INFORMATION: Notice is hereby given pursuant to Section 10(a)(2) of the Federal Advisory Committee Act, 5 U.S.C. App. (1988) that a meeting of the Taxpayer Advocacy Panel Taxpayer Assistance Center Improvements Project Committee will be held Tuesday, November 12, 2013, at 2:00 p.m. Eastern Time. The public is invited to make oral comments or submit written statements for consideration. Due to limited emcdonald on DSK67QTVN1PROD with NOTICES SUMMARY: VerDate Mar<15>2010 17:55 Oct 24, 2013 Jkt 232001 In compliance with the Paperwork Reduction Act (PRA) of 1995 (44 U.S.C. 3501–3521), this notice announces that the Veterans Benefits Administration (VBA), Department of Veterans Affairs, will submit the collection of information abstracted below to the Office of Management and Budget (OMB) for review and comment. The PRA submission describes the nature of the information collection and its expected cost and burden; it includes the actual data collection instrument. DATES: Comments must be submitted on or before November 25, 2013. ADDRESSES: Submit written comments on the collection of information through www.Regulations.gov, or to Office of Information and Regulatory Affairs, Office of Management and Budget, Attn: VA Desk Officer; 725 17th St. NW., Washington, DC 20503 or sent through electronic mail to oira_submission@ omb.eop.gov. Please refer to ‘‘OMB Control No. 2900–NEW (Principles of Excellence Complaint System Intake) in any correspondence. FOR FURTHER INFORMATION CONTACT: Crystal Rennie, Enterprise Records Service (005R1B), Department of Veterans Affairs, 810 Vermont Avenue NW., Washington, DC 20420, (202) 632– 7492 or email crystal.rennie@.va.gov. Please refer to ‘‘OMB Control No. 2900– SUMMARY: PO 00000 Frm 00106 Fmt 4703 Sfmt 4703 NEW (Principles of Excellence Complaint System Intake).’’ SUPPLEMENTARY INFORMATION: Title: Principles of Excellence Complaint System Intake. OMB Control Number: 2900–NEW. Type of Review: New collection. Abstract: The purpose of the complaint system is to provide a standardized method to submit a complaint against an educational institution alleging fraudulent and unduly aggressive recruiting techniques, misrepresentation, payment of incentive compensation, failure to meet state authorization requirements, or failure to adhere to the Principles of Excellence as outlined in the Executive Order 13607, Establishing Principles of Excellence for Educational Institutions Serving Service Members, Veterans, Spouses, and Other Family Members. The VA’s Principles of Excellence Complaint System (PoECS) will leverage DoD’s complaint system to intake and manage complaints utilizing their systems architecture with each agency only having access to their data. The complainants will access the complaint system through the GI Bill Web site and eBenefits portal. Veterans, family members, or other members of the public will be able to open links at either VA Web site location and enter the requested information. Complainants will be offered the opportunity to review the information in their complaint prior to clicking on the submit button. Once a complaint is submitted, the complainant will receive an email verifying that the complaint was received. At this point, the complaint will be stored in the complaint system and be available to select VA employees for review. VA will review the complaint and on behalf of the complainant will share the complaint with the institution which is subject of the complaint. VA will request the institution to formally respond to the complaint within 90 days. If an institution fails to respond within 90 days, VA will contact the institution and request a status update. Once VA receives a response from the institution, VA will forward the response to the complainant. At this point, VA will close the case. Valid complaints received will be transmitted to the central repository at FTC Consumer Sentinel. The information in the central repository is the same information provided by the complainant. Authorized law enforcement officials who have been granted access to the FTC Consumer Sentinel database will have access to view all complaints. The information E:\FR\FM\25OCN1.SGM 25OCN1 Federal Register / Vol. 78, No. 207 / Friday, October 25, 2013 / Notices gathered through the system can only be obtained from the individual respondent. Valid complaints will be accepted from third parties. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. The Federal Register Notice with a 45-day comment period soliciting comments on this collection of information was published on August 28, 2013, at pages 53196–53197. Affected Public: Individuals or households. Estimated Annual Burden: 300 hours. Estimated Average Burden per Respondent: 15 minutes. Frequency of Response: One-time. Estimated Number of Respondents: 1,200. Dated: October 22, 2013. By direction of the Secretary. Crystal Rennie, VA Clearance Officer, Department of Veterans Affairs. [FR Doc. 2013–25141 Filed 10–24–13; 8:45 am] BILLING CODE 8320–01–P DEPARTMENT OF VETERANS AFFAIRS [OMB Control No. 2900–0222] Agency Information Collection (Claim for Standard Government Headstone or Marker for Installation in a Private or State Veterans’ Cemetery) Activities Under OMB Review National Cemetery Administration, Department of Veterans Affairs. ACTION: Notice. AGENCY: In compliance with the Paperwork Reduction Act (PRA) of 1995 (44 U.S.C. 3501–3521), this notice announces that the National Cemetery Administration, Department of Veterans Affairs, will submit the collection of information abstracted below to the Office of Management and Budget (OMB) for review and comment. The PRA submission describes the nature of the information collection and its expected cost and burden; it includes the actual data collection instrument. DATES: Comments must be submitted on or before November 25, 2013. ADDRESSES: Submit written comments on the collection of information through www.Regulations.gov, or to Office of Information and Regulatory Affairs, Office of Management and Budget, Attn: VA Desk Officer; 725 17th St. NW., Washington, DC 20503 or sent through electronic mail to oira_submission@ emcdonald on DSK67QTVN1PROD with NOTICES SUMMARY: VerDate Mar<15>2010 17:55 Oct 24, 2013 Jkt 232001 omb.eop.gov. Please refer to ‘‘OMB Control No. 2900–0222’’ in any correspondence. FOR FURTHER INFORMATION CONTACT: Crystal Rennie, Enterprise Records Service (005R1B), Department of Veterans Affairs, 810 Vermont Avenue NW., Washington, DC 20420, (202) 632– 7492 or email crystal.rennie@va.gov. Please refer to ‘‘OMB Control No. 2900– 0222.’’ SUPPLEMENTARY INFORMATION: Titles: a. Claim for Standard Government Headstone or Marker for Installation in a Private or State Veterans’ Cemetery, VA Form 40–1330. b. Claim for Government Medallion for Installation in a Private Cemetery, VA Form 40–1330M. OMB Control Number: 2900–0222. Type of Review: Revision of a currently approved collection. Abstracts: a. The next of kin or other responsible parties of deceased Veterans complete VA Form 40–1330 to apply for Government provided headstones or markers for unmarked graves. b. A family member complete VA Form 40–1330M to apply for a Government medallion to be affixed to privately purchased headstone or marker for a deceased Veteran buried in a private cemetery. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. The Federal Register Notice with a 60-day comment period soliciting comments on this collection of information was published on June 7, 2013 at page 34429. Affected Public: Individuals or Households. Estimated Annual Burden: 88,643 hours. Estimated Average Burden per Respondent: 15 minutes. Frequency of Response: One time. Estimated Number of Respondents: 354,573. Dated: October 22, 2013. By direction of the Secretary. Crystal Rennie, VA Clearance Officer, U.S. Department of Veterans Affairs. [FR Doc. 2013–25136 Filed 10–24–13; 8:45 am] BILLING CODE 8320–01–P DEPARTMENT OF VETERANS AFFAIRS Discontinuance of Annual Financial Assessments AGENCY: PO 00000 Department of Veterans Affairs. Frm 00107 Fmt 4703 Sfmt 4703 ACTION: 64065 Notice. This Notice informs the public that the Department of Veterans Affairs (VA) will no longer request that certain veterans enrolled in the VA health care system annually submit income and asset information. VA uses such information to verify a veteran’s continuing eligibility for certain health care benefits; however, VA is now able to get similar information through a means less burdensome on veterans. Moreover, annual, routine collection of this information has not significantly impacted veteran enrollment, and places an unwarranted burden on affected veterans. Therefore, VA will discontinue requesting that veterans submit an annual financial assessment following initial enrollment. FOR FURTHER INFORMATION CONTACT: Kristin J. Cunningham, Director Business Policy, Chief Business Office (10NB6), Department of Veterans Affairs, 810 Vermont Avenue NW., Washington, DC 20420; (202) 461–1599. (This is not a toll-free number.) SUPPLEMENTARY INFORMATION: The Veterans Health Care Eligibility Reform Act of 1996, Public Law 104–262, made major changes in the laws governing eligibility for VA health care benefits. This law added a new section 38 U.S.C. 1705, which established a patient enrollment system to manage the provision of health care services. This statute requires VA to place an enrolled veteran into a defined priority group. Veterans enrolled in the VA health care system are placed in priority groups based on criteria found in 38 U.S.C. 1705, 1710 and 38 CFR 17.36. Enrollment in three of these priority groups is based on the income of the veteran. Priority Group 5 includes, among others, veterans who are determined by VA to be unable to defray the expenses of necessary care. Priority Group 7 includes veterans with incomes below the geographic means test income thresholds and who agree to pay the applicable copayment. Priority Group 8 includes veterans with gross household incomes above the VA national income threshold and the geographicallyadjusted income threshold for their resident location and who agree to pay copayments. VA has established a means test program to determine when a veteran’s income would meet the requirements for enrollment in one of the priority groups mentioned above. The means test developed by VA requires a veteran to submit a financial assessment (38 CFR 17.36(d)(3)(iv)) using the Application for Health Benefits, VA Form 10–10EZ. VA verifies that selfSUMMARY: E:\FR\FM\25OCN1.SGM 25OCN1

Agencies

[Federal Register Volume 78, Number 207 (Friday, October 25, 2013)]
[Notices]
[Pages 64064-64065]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2013-25141]


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DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-NEW]


Agency Information Collection (Principles of Excellence Complaint 
System Intake) Activity Under OMB Review

AGENCY: Veterans Benefits Administration, Department of Veterans 
Affairs.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In compliance with the Paperwork Reduction Act (PRA) of 1995 
(44 U.S.C. 3501-3521), this notice announces that the Veterans Benefits 
Administration (VBA), Department of Veterans Affairs, will submit the 
collection of information abstracted below to the Office of Management 
and Budget (OMB) for review and comment. The PRA submission describes 
the nature of the information collection and its expected cost and 
burden; it includes the actual data collection instrument.

DATES: Comments must be submitted on or before November 25, 2013.

ADDRESSES: Submit written comments on the collection of information 
through www.Regulations.gov, or to Office of Information and Regulatory 
Affairs, Office of Management and Budget, Attn: VA Desk Officer; 725 
17th St. NW., Washington, DC 20503 or sent through electronic mail to 
oira_submission@omb.eop.gov. Please refer to ``OMB Control No. 2900-
NEW (Principles of Excellence Complaint System Intake) in any 
correspondence.

FOR FURTHER INFORMATION CONTACT: Crystal Rennie, Enterprise Records 
Service (005R1B), Department of Veterans Affairs, 810 Vermont Avenue 
NW., Washington, DC 20420, (202) 632-7492 or email 
crystal.rennie@.va.gov. Please refer to ``OMB Control No. 2900-NEW 
(Principles of Excellence Complaint System Intake).''

SUPPLEMENTARY INFORMATION: 
    Title: Principles of Excellence Complaint System Intake.
    OMB Control Number: 2900-NEW.
    Type of Review: New collection.
    Abstract: The purpose of the complaint system is to provide a 
standardized method to submit a complaint against an educational 
institution alleging fraudulent and unduly aggressive recruiting 
techniques, misrepresentation, payment of incentive compensation, 
failure to meet state authorization requirements, or failure to adhere 
to the Principles of Excellence as outlined in the Executive Order 
13607, Establishing Principles of Excellence for Educational 
Institutions Serving Service Members, Veterans, Spouses, and Other 
Family Members.
    The VA's Principles of Excellence Complaint System (PoECS) will 
leverage DoD's complaint system to intake and manage complaints 
utilizing their systems architecture with each agency only having 
access to their data. The complainants will access the complaint system 
through the GI Bill Web site and eBenefits portal. Veterans, family 
members, or other members of the public will be able to open links at 
either VA Web site location and enter the requested information. 
Complainants will be offered the opportunity to review the information 
in their complaint prior to clicking on the submit button. Once a 
complaint is submitted, the complainant will receive an email verifying 
that the complaint was received. At this point, the complaint will be 
stored in the complaint system and be available to select VA employees 
for review. VA will review the complaint and on behalf of the 
complainant will share the complaint with the institution which is 
subject of the complaint. VA will request the institution to formally 
respond to the complaint within 90 days. If an institution fails to 
respond within 90 days, VA will contact the institution and request a 
status update. Once VA receives a response from the institution, VA 
will forward the response to the complainant. At this point, VA will 
close the case. Valid complaints received will be transmitted to the 
central repository at FTC Consumer Sentinel. The information in the 
central repository is the same information provided by the complainant. 
Authorized law enforcement officials who have been granted access to 
the FTC Consumer Sentinel database will have access to view all 
complaints. The information

[[Page 64065]]

gathered through the system can only be obtained from the individual 
respondent. Valid complaints will be accepted from third parties.
    An agency may not conduct or sponsor, and a person is not required 
to respond to a collection of information unless it displays a 
currently valid OMB control number. The Federal Register Notice with a 
45-day comment period soliciting comments on this collection of 
information was published on August 28, 2013, at pages 53196-53197.
    Affected Public: Individuals or households.
    Estimated Annual Burden: 300 hours.
    Estimated Average Burden per Respondent: 15 minutes.
    Frequency of Response: One-time.
    Estimated Number of Respondents: 1,200.

    Dated: October 22, 2013.

    By direction of the Secretary.
Crystal Rennie,
VA Clearance Officer, Department of Veterans Affairs.
[FR Doc. 2013-25141 Filed 10-24-13; 8:45 am]
BILLING CODE 8320-01-P
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