Proposed Collection: Comment Request for Voluntary Customer Satisfaction Surveys, 60020 [2013-23754]

Download as PDF tkelley on DSK3SPTVN1PROD with NOTICES 60020 Federal Register / Vol. 78, No. 189 / Monday, September 30, 2013 / Notices 3. The gear selected is always provided in a redundant display located in the instrument panel (IP) cluster. a. The up-level IP cluster is utilized in 85% of the vehicle production and displays the gear selected in relation to the other gears for 3 seconds whenever the vehicle is shifted. After 3 seconds the IP cluster displays only the gear selected. b. 15% of production has the base IP cluster which displays only the gear selected. 4. The system is designed to minimize the risk that the operator will shift to an unintended gear. a. When shifting, a secondary motion (button push on shifter) is required to help prevent mis-shift. A button on the shift lever must be depressed when shifting from: i. PARK to any other gear: ii. REVERSE to any other gear: or iii. DRIVE to PARK or REVERSE b. NEUTRAL gear selection from DRIVE does not require a secondary motion (button push on shifter), making location of NEUTRAL easier in a panic situation. c. The gear selected is provided as a secondary display in the IP cluster and the shifter in the subject vehicle utilizes a linear shift pattern (used on US vehicles for more than 50 years). Since the relationship between PARK, REVERSE, NEUTRAL and DRIVE is well understood by the driving public, this should assist the operator in determining the shift lever’s position in relationship to the other gear positions even when not illuminated. d. Brake Transmission Shift Interlock (BTSI) helps to assure the driver is not caught unaware when shifting from PARK since the operator must first apply the brake. e. On the subject vehicles missshifting is prevented while the vehicles are in motion. At speeds above 10 MPH, shifting from DRIVE to REVERSE or PARK; or shifting from REVERSE to PARK or DRIVE, is electronically inhibited. 5. The frequency of the condition occurring is rare and random. a. As of 25 July 2012, there were only ten reported incidents which occurred on seven of 285 captured test fleet (CTF) vehicles. The condition was reported twice on two of the CTF vehicles and did not occur on consecutive ignition cycles. b. During the investigation, it took more than a week of testing during which approximately 1000 ignition cycles were conducted on each of four CTF vehicles reported to have the condition in order to recreate the occurrence. VerDate Mar<15>2010 18:06 Sep 27, 2013 Jkt 229001 c. Warranty claims as of 25 July 2012 i. US Warranty 3 of 8,573 vehicles ii. China Warranty 2 of 11,872 vehicles iii. Korea Warranty 3 of 4,968 vehicles d. None of the Warranty claims or CTF reports indicated that the operator had experienced a mis-shift condition. e. No claims were discovered related to injury or crash. f. As of August 1, 2012, GM found no Vehicle Owner’s Questionnaires (VOQs) resulting from the subject condition during its search of the NHTSA database. 6. GM stated its belief that NHTSA granted a similar petition in the past. GM has additionally informed NHTSA that it has corrected the noncompliance so that all future production will comply with FMVSS No. 102. In summation, GM believes that the described noncompliance of the subject vehicles is inconsequential to motor vehicle safety, and that its petition, to exempt from providing recall notification of noncompliance as required by 49 U.S.C. 30118 and remedying the recall noncompliance as required by 49 U.S.C. 30120 should be granted. Authority: (49 U.S.C. 30118, 30120: delegations of authority at 49 CFR 1.95 and 501.8) Claude H. Harris, Director, Office of Vehicle Safety Compliance. [FR Doc. 2013–23663 Filed 9–27–13; 8:45 am] BILLING CODE 4910–59–P DEPARTMENT OF THE TREASURY Bureau of the Fiscal Service Proposed Collection: Comment Request for Voluntary Customer Satisfaction Surveys Notice and request for comments. ACTION: The Department of the Treasury, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on proposed and/or continuing information collections, as required by the Paperwork Reduction Act of 1995, Public Law 104–13 (44 U.S.C. 3506(c)(2)(A). Currently the Bureau of the Fiscal Service within the Department of the Treasury is soliciting comments concerning the Customer Satisfaction Survey. SUMMARY: PO 00000 Frm 00110 Fmt 4703 Sfmt 9990 Written comments should be received on or before November 30, 2013 to be assured of consideration. DATES: Direct all written comments to Bureau of the Fiscal Service, Bruce A. Sharp, 200 Third Street A4–A, Parkersburg, WV 26106–1328, or bruce.sharp@bpd.treas.gov. The opportunity to make comments online is also available at www.pracomment.gov ADDRESSES: FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies should be directed to Bruce A. Sharp, Bureau of the Fiscal Service, 200 Third Street A4–A, Parkersburg, WV 26106–1328, (304) 480–8150. SUPPLEMENTARY INFORMATION: Title: Voluntary Customer Satisfaction Survey to Implement Executive Order 12862 OMB Number: 1535–0122 Abstract: The information collected from various surveys conducted over the course of the extension period will be used to improve customer service. Current Actions: None Type of Review: Extension Affected Public: Individuals Estimated Number of Respondents: 7,000 Estimated Time Per Respondent: 7 minutes. Estimated Total Annual Burden Hours: 876 Request for Comments: Comments submitted in response to this notice will be summarized and/or included in the request for OMB approval. All comments will become a matter of public record. Comments are invited on: (a) Whether the collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; (b) the accuracy of the agency’s estimate of the burden of the collection of information; (c) ways to enhance the quality, utility, and clarity of the information to be collected; (d) ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques or other forms of information technology; and (e) estimates of capital or start-up costs and costs of operation, maintenance, and purchase of services to provide information. Date: September 25, 2013. Bruce A. Sharp, Bureau Clearance Officer. [FR Doc. 2013–23754 Filed 9–27–13; 8:45 am] BILLING CODE 4810–39–P E:\FR\FM\30SEN1.SGM 30SEN1

Agencies

[Federal Register Volume 78, Number 189 (Monday, September 30, 2013)]
[Notices]
[Page 60020]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2013-23754]


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DEPARTMENT OF THE TREASURY

Bureau of the Fiscal Service


Proposed Collection: Comment Request for Voluntary Customer 
Satisfaction Surveys

ACTION: Notice and request for comments.

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SUMMARY: The Department of the Treasury, as part of its continuing 
effort to reduce paperwork and respondent burden, invites the general 
public and other Federal agencies to take this opportunity to comment 
on proposed and/or continuing information collections, as required by 
the Paperwork Reduction Act of 1995, Public Law 104-13 (44 U.S.C. 
3506(c)(2)(A). Currently the Bureau of the Fiscal Service within the 
Department of the Treasury is soliciting comments concerning the 
Customer Satisfaction Survey.

DATES: Written comments should be received on or before November 30, 
2013 to be assured of consideration.

ADDRESSES: Direct all written comments to Bureau of the Fiscal Service, 
Bruce A. Sharp, 200 Third Street A4-A, Parkersburg, WV 26106-1328, or 
bruce.sharp@bpd.treas.gov. The opportunity to make comments online is 
also available at www.pracomment.gov

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies should be directed to Bruce A. Sharp, Bureau of the Fiscal 
Service, 200 Third Street A4-A, Parkersburg, WV 26106-1328, (304) 480-
8150.

SUPPLEMENTARY INFORMATION:
    Title: Voluntary Customer Satisfaction Survey to Implement 
Executive Order 12862
    OMB Number: 1535-0122
    Abstract: The information collected from various surveys conducted 
over the course of the extension period will be used to improve 
customer service.
    Current Actions: None
    Type of Review: Extension
    Affected Public: Individuals
    Estimated Number of Respondents: 7,000
    Estimated Time Per Respondent: 7 minutes.
    Estimated Total Annual Burden Hours: 876
    Request for Comments: Comments submitted in response to this notice 
will be summarized and/or included in the request for OMB approval. All 
comments will become a matter of public record. Comments are invited 
on: (a) Whether the collection of information is necessary for the 
proper performance of the functions of the agency, including whether 
the information shall have practical utility; (b) the accuracy of the 
agency's estimate of the burden of the collection of information; (c) 
ways to enhance the quality, utility, and clarity of the information to 
be collected; (d) ways to minimize the burden of the collection of 
information on respondents, including through the use of automated 
collection techniques or other forms of information technology; and (e) 
estimates of capital or start-up costs and costs of operation, 
maintenance, and purchase of services to provide information.

    Date: September 25, 2013.
Bruce A. Sharp,
Bureau Clearance Officer.
[FR Doc. 2013-23754 Filed 9-27-13; 8:45 am]
BILLING CODE 4810-39-P
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