Agency Information Collection Activities: Proposed Collection; Submission to OMB for Review and Approval for Collection of Qualitative Feedback on Agency Service Delivery; Public Comment Request, 44097-44098 [2013-17643]
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Federal Register / Vol. 78, No. 141 / Tuesday, July 23, 2013 / Notices
for the proper performance of the
functions of CNCS, including whether
the information will have practical
utility;
• Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
• Enhance the quality, utility, and
clarity of the information to be
collected; and
• Minimize the burden of the
collection of information on those who
are expected to respond, including the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology
(e.g., permitting electronic submissions
of responses).
ehiers on DSK2VPTVN1PROD with NOTICES
Background
The information is provided by
institutions of higher education who are
requesting to be listed on the Segal
AmeriCorps Education Award Matching
Program section of the Corporation for
National and Community Service Web
site. The information will be collected
electronically by the Corporation for
National and Community Service.
Current Action
CNCS seeks to renew the current
information collection. The information
collected will be used to determine if
institutions of higher education are
eligible to be listed on the Segal
AmeriCorps Education Award Matching
Program section of the Corporation for
National and Community Service Web
site.
The information collection will
otherwise be used in the same manner
as the existing application.
Type of Review: Renewal.
Agency: Corporation for National and
Community Service.
Title: Segal AmeriCorps Education
Award Matching Program Commitment
Form.
OMB Number: 3045–0143.
Agency Number: None.
Affected Public: Institutions of higher
education that provide incentives for
AmeriCorps alumni such as matching
the AmeriCorps Education Award that
members receive after successful
completion of the AmeriCorps Program
and that request to be listed on the Segal
AmeriCorps Education Award Matching
Program section of the Corporation for
National and Community Service Web
site.
Total Respondents: Estimated 200
colleges and universities.
Frequency: Once every five years.
Average Time per Response: Average
30 minutes.
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15:40 Jul 22, 2013
Jkt 229001
Estimated Total Burden Hours: 100
hours.
Total Burden Cost (capital/startup):
None.
Total Burden Cost (operating/
maintenance): None.
Comments submitted in response to
this notice will be summarized and/or
included in the request for Office of
Management and Budget approval of the
information collection request; they will
also become a matter of public record.
Dated: July 18, 2013.
Erin Dahlin,
Deputy Director of Program Coordination.
[FR Doc. 2013–17686 Filed 7–22–13; 8:45 am]
BILLING CODE 6050–28–P
COURT SERVICES AND OFFENDER
SUPERVISION AGENCY
Agency Information Collection
Activities: Proposed Collection;
Submission to OMB for Review and
Approval for Collection of Qualitative
Feedback on Agency Service Delivery;
Public Comment Request
Pretrial Services Agency for the
District of Columbia (PSA), CSOSA.
ACTION: 30 Day Notice and request for
comments.
AGENCY:
This notice announces the
intention of the Pretrial Services Agency
for the District of Columbia to request
that the Office of Management and
Budget (OMB) approve the proposed
information collection project: ‘‘Pretrial
Services Agency for the District of
Columbia 2013 Judicial Survey.’’ In
accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501–
3521), this notice announces PSA’s
intent to submit this collection to OMB
for approval. PSA invites the public to
comment on this proposed information
collection.
Notice and request for public
comment on this collection was
published in the Federal Register on
April 23, 2013 at 78 FR 23918. The
Agency did not receive any comments
in response to the 60-day notice
published in the Federal Register.
DATES: Consideration will be given to all
comments received by August 22, 2013.
ADDRESSES: You may submit written
comments to, the Office of Information
and Regulatory Affairs, Office of
Management and Budget, Attn: CSOSA
Desk Officer and to:
oira_submission@omb.eop.gov. A copy
of any comments should be sent to:
Rorey Smith, Deputy General Counsel
and Chief Privacy Officer, Office of
General Counsel, Court Services and
SUMMARY:
PO 00000
Frm 00006
Fmt 4703
Sfmt 4703
44097
Offender Supervision Agency, 633
Indiana Avenue NW, Room 1390,
Washington, DC 20004 or to
Rorey.Smith@csosa.gov. All comments
should reference the title of the
collection, ‘‘Collection of Qualitative
Feedback on Agency Service Delivery.’’
Comments submitted in response to this
notice may be made available to the
public. For this reason, please do not
include in your comments information
of a confidential nature, such as
sensitive personal information or
proprietary information. If you send an
email comment, your email address will
be automatically captured and included
as part of the comment that is placed in
the public docket and may be made
available on the Internet. Please note
that responses to this public comment
request containing any routine notice
about the confidentiality of the
communication will be treated as public
comments that may be made available to
the public notwithstanding the
inclusion of the routine notice.
Request for Comments: Comments
submitted in response to this notice will
be summarized and/or included in the
request for OMB approval. Comments
are invited on: (a) Whether the
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimate of the burden of the
collection of information including the
validity of the methodology and the
assumptions used; (c) ways to enhance
the quality, utility, and clarity of the
information to be collected; (d) ways to
minimize the burden of the collection of
information on respondents, including
through the use of automated collection
techniques or other forms of information
technology; and (e) estimates of capital
or start-up costs and costs of operation,
maintenance, and purchase of services
to provide information. Burden means
the total time, effort, or financial
resources expended by persons to
generate, maintain, retain, disclose or
provide information to or for a Federal
agency. This includes the time needed
to review instructions; to develop,
acquire, install and utilize technology
and systems for the purpose of
collecting, validating and verifying
information, processing and
maintaining information, and disclosing
and providing information; to train
personnel and to be able to respond to
a collection of information, to search
data sources, to complete and review
the collection of information; and to
transmit or otherwise disclose the
information.
E:\FR\FM\23JYN1.SGM
23JYN1
44098
Federal Register / Vol. 78, No. 141 / Tuesday, July 23, 2013 / Notices
ehiers on DSK2VPTVN1PROD with NOTICES
FOR FURTHER INFORMATION CONTACT:
Rorey Smith, Deputy General Counsel
and Chief Privacy Officer, Office of
General Counsel, Court Services and
Offender Supervision Agency, 633
Indiana Avenue NW, Room 1380,
Washington, DC 20004, (202) 220–5797
or to Rorey.Smith@csosa.gov.
For content support: Diane Bradley,
Assistant General Counsel, Office of
General Counsel, Court Services and
Offender Supervision Agency, 633
Indiana Avenue NW, Room 1375,
Washington, DC 20004, (202) 220–5364
or to Diane.Bradley@csosa.gov.
SUPPLEMENTARY INFORMATION: Title:
Pretrial Services Agency for the District
of Columbia 2013 Judicial Survey.
Abstract: The proposed information
collection activity provides a means to
garner qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. This
feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
The proposed survey will assess
judicial satisfaction with PSA’s
responsiveness, staff professionalism,
the quality and benefit of PSA reports,
PSA’s supervision of higher risk
defendants (including those with mental
health and substance dependence
issues), and the provision of treatment
services. The judicial survey will
represent the only qualitative or
quantitative measure of this important
metric. PSA will use the collected
information to support several
organizational improvements including:
enhancements to PSA’s supervision of
medium to higher-risk pretrial
defendants; improve communications
with the court regarding defendant
compliance and noncompliance with
supervision requirements; provide
better performance ratings of Senior
Executive Services (SES) staff; and
creation of a qualitative performance
measure to gauge overall judicial
satisfaction under PSA’s ‘‘partnerships’’
strategic objective. This type of
collection for qualitative information
will be used for quantitative information
collections that are designed to yield
VerDate Mar<15>2010
15:40 Jul 22, 2013
Jkt 229001
reliable actionable results, such as
monitoring trends over time or
documenting program performance.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
This evaluation study addresses
PSA’s need for a report to inform
strategic planning for dissemination and
program activities to targeted 60 DC
Superior Court and District Court
judicial officers as survey participants—
the universe of judicial officers hearing
criminal matters in both courts and
those with bail setting duties.
The survey is intended to assess
judicial officers’ perceptions and
attitudes through a structured survey to
measure judicial perceptions and
attitudes about specific elements of
Agency performance. Given the
qualitative nature of these data, PSA
will use a customer satisfaction rank
order response of customer satisfaction
questionnaire format for its survey.
These customer satisfaction
questionnaires are a proven method to
solicit and record critical input from
primary customers and partner agencies
for PSA to address customer-related
issues more competently and resolve
issues more quickly.
The outcome will best provide a
detailed analysis of customer feedback
and may also provide ‘‘customer
intelligence’’ that can be used as a
roadmap to spur innovation efforts,
research and development and new
programs and initiatives. The outcome
will also include a recommendation for
strategic planning for future efforts
which will engage and develop
information and programming for DC
judicial official audience. Survey results
will not be published independently,
but will be part of PSA’s Performance
Budget submitted to the United States
Congress every February and used as a
metric for performance appraisals for
SES staff, submitted in September of
each year.
Method of Collection
This survey will be conducted by PSA
through its Office of Strategic
Development. To achieve the goals that
PSA hopes to obtain through its judicial
survey, the following data collections
will be implemented:
(1) On-line instrument: All responses
to the survey will be solicited, collected
and recorded via a web-based survey
instrument. This method will increase
participants’ ease in completing the
PO 00000
Frm 00007
Fmt 4703
Sfmt 9990
survey and returning results to PSA.
Automatically-logged results also ensure
greater quality control of entered data
and easier recording and analysis of
results.
(2) Rank-ordered responses: Most
survey questions ask respondents to
rank-order responses on a standard fiveitem Likert-scale, for example, ‘‘Very
Dissatisfied’’ to ‘‘Very Satisfied.’’ The
remaining questions are value neutral
and open ended and allow respondents
to give opinions on how PSA can
improve specific functions.
(3) Limited question set: The survey
consists of 15 questions, making it
relatively easy to understand, navigate
and complete.
(4) Anonymity: Survey results are
anonymous, although respondents have
the choice to identify themselves.
Since the survey targets all judicial
officers that have direct exposure and
knowledge of PSA services and
supervision, there are no anticipated
issues with sample selection,
stratification or estimation procedures.
Described below is an overview of the
information collection, the projected
average annual estimates of the total
number of respondents and responses,
and the amount of time estimates:
Current Actions: New collection of
information.
Type of Review: New collection.
Affected Public: DC Superior Court
and District Court Judges.
Average expected annual number of
collection activities: 2.
Respondents: 60.
Number of responses per respondent:
15.
Annual responses: 900.
Frequency of Response: Once per
request.
Average minutes per response: 10–15.
Total burden hours associated with
this collection: 15.
The Agency’s estimated annualized
cost burden associated with the
respondents’ time to participate in this
research is $1,200. The total and
annualized cost to the federal
government for the questionnaire
development, administration, analysis,
and study management for conducting
this research is $150.
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a current and valid
Office of Management and Budget
control number.
Dated: July 18, 2013.
Rorey Smith,
Deputy General Counsel, for the Court
Services and Offender Supervision Agency.
[FR Doc. 2013–17643 Filed 7–22–13; 8:45 am]
BILLING CODE 3129–04–P
E:\FR\FM\23JYN1.SGM
23JYN1
Agencies
[Federal Register Volume 78, Number 141 (Tuesday, July 23, 2013)]
[Notices]
[Pages 44097-44098]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2013-17643]
=======================================================================
-----------------------------------------------------------------------
COURT SERVICES AND OFFENDER SUPERVISION AGENCY
Agency Information Collection Activities: Proposed Collection;
Submission to OMB for Review and Approval for Collection of Qualitative
Feedback on Agency Service Delivery; Public Comment Request
AGENCY: Pretrial Services Agency for the District of Columbia (PSA),
CSOSA.
ACTION: 30 Day Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: This notice announces the intention of the Pretrial Services
Agency for the District of Columbia to request that the Office of
Management and Budget (OMB) approve the proposed information collection
project: ``Pretrial Services Agency for the District of Columbia 2013
Judicial Survey.'' In accordance with the Paperwork Reduction Act of
1995 (44 U.S.C. 3501-3521), this notice announces PSA's intent to
submit this collection to OMB for approval. PSA invites the public to
comment on this proposed information collection.
Notice and request for public comment on this collection was
published in the Federal Register on April 23, 2013 at 78 FR 23918. The
Agency did not receive any comments in response to the 60-day notice
published in the Federal Register.
DATES: Consideration will be given to all comments received by August
22, 2013.
ADDRESSES: You may submit written comments to, the Office of
Information and Regulatory Affairs, Office of Management and Budget,
Attn: CSOSA Desk Officer and to: oira_submission@omb.eop.gov. A copy
of any comments should be sent to: Rorey Smith, Deputy General Counsel
and Chief Privacy Officer, Office of General Counsel, Court Services
and Offender Supervision Agency, 633 Indiana Avenue NW, Room 1390,
Washington, DC 20004 or to Rorey.Smith@csosa.gov. All comments should
reference the title of the collection, ``Collection of Qualitative
Feedback on Agency Service Delivery.'' Comments submitted in response
to this notice may be made available to the public. For this reason,
please do not include in your comments information of a confidential
nature, such as sensitive personal information or proprietary
information. If you send an email comment, your email address will be
automatically captured and included as part of the comment that is
placed in the public docket and may be made available on the Internet.
Please note that responses to this public comment request containing
any routine notice about the confidentiality of the communication will
be treated as public comments that may be made available to the public
notwithstanding the inclusion of the routine notice.
Request for Comments: Comments submitted in response to this notice
will be summarized and/or included in the request for OMB approval.
Comments are invited on: (a) Whether the collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information shall have practical utility; (b) the
accuracy of the agency's estimate of the burden of the collection of
information including the validity of the methodology and the
assumptions used; (c) ways to enhance the quality, utility, and clarity
of the information to be collected; (d) ways to minimize the burden of
the collection of information on respondents, including through the use
of automated collection techniques or other forms of information
technology; and (e) estimates of capital or start-up costs and costs of
operation, maintenance, and purchase of services to provide
information. Burden means the total time, effort, or financial
resources expended by persons to generate, maintain, retain, disclose
or provide information to or for a Federal agency. This includes the
time needed to review instructions; to develop, acquire, install and
utilize technology and systems for the purpose of collecting,
validating and verifying information, processing and maintaining
information, and disclosing and providing information; to train
personnel and to be able to respond to a collection of information, to
search data sources, to complete and review the collection of
information; and to transmit or otherwise disclose the information.
[[Page 44098]]
FOR FURTHER INFORMATION CONTACT: Rorey Smith, Deputy General Counsel
and Chief Privacy Officer, Office of General Counsel, Court Services
and Offender Supervision Agency, 633 Indiana Avenue NW, Room 1380,
Washington, DC 20004, (202) 220-5797 or to Rorey.Smith@csosa.gov.
For content support: Diane Bradley, Assistant General Counsel,
Office of General Counsel, Court Services and Offender Supervision
Agency, 633 Indiana Avenue NW, Room 1375, Washington, DC 20004, (202)
220-5364 or to Diane.Bradley@csosa.gov.
SUPPLEMENTARY INFORMATION: Title: Pretrial Services Agency for the
District of Columbia 2013 Judicial Survey.
Abstract: The proposed information collection activity provides a
means to garner qualitative customer and stakeholder feedback in an
efficient, timely manner, in accordance with the Administration's
commitment to improving service delivery. This feedback will provide
insights into customer or stakeholder perceptions, experiences and
expectations, provide an early warning of issues with service, or focus
attention on areas where communication, training or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between the Agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management.
The proposed survey will assess judicial satisfaction with PSA's
responsiveness, staff professionalism, the quality and benefit of PSA
reports, PSA's supervision of higher risk defendants (including those
with mental health and substance dependence issues), and the provision
of treatment services. The judicial survey will represent the only
qualitative or quantitative measure of this important metric. PSA will
use the collected information to support several organizational
improvements including: enhancements to PSA's supervision of medium to
higher-risk pretrial defendants; improve communications with the court
regarding defendant compliance and noncompliance with supervision
requirements; provide better performance ratings of Senior Executive
Services (SES) staff; and creation of a qualitative performance measure
to gauge overall judicial satisfaction under PSA's ``partnerships''
strategic objective. This type of collection for qualitative
information will be used for quantitative information collections that
are designed to yield reliable actionable results, such as monitoring
trends over time or documenting program performance.
As a general matter, information collections will not result in any
new system of records containing privacy information and will not ask
questions of a sensitive nature, such as sexual behavior and attitudes,
religious beliefs, and other matters that are commonly considered
private.
This evaluation study addresses PSA's need for a report to inform
strategic planning for dissemination and program activities to targeted
60 DC Superior Court and District Court judicial officers as survey
participants--the universe of judicial officers hearing criminal
matters in both courts and those with bail setting duties.
The survey is intended to assess judicial officers' perceptions and
attitudes through a structured survey to measure judicial perceptions
and attitudes about specific elements of Agency performance. Given the
qualitative nature of these data, PSA will use a customer satisfaction
rank order response of customer satisfaction questionnaire format for
its survey. These customer satisfaction questionnaires are a proven
method to solicit and record critical input from primary customers and
partner agencies for PSA to address customer-related issues more
competently and resolve issues more quickly.
The outcome will best provide a detailed analysis of customer
feedback and may also provide ``customer intelligence'' that can be
used as a roadmap to spur innovation efforts, research and development
and new programs and initiatives. The outcome will also include a
recommendation for strategic planning for future efforts which will
engage and develop information and programming for DC judicial official
audience. Survey results will not be published independently, but will
be part of PSA's Performance Budget submitted to the United States
Congress every February and used as a metric for performance appraisals
for SES staff, submitted in September of each year.
Method of Collection
This survey will be conducted by PSA through its Office of
Strategic Development. To achieve the goals that PSA hopes to obtain
through its judicial survey, the following data collections will be
implemented:
(1) On-line instrument: All responses to the survey will be
solicited, collected and recorded via a web-based survey instrument.
This method will increase participants' ease in completing the survey
and returning results to PSA. Automatically-logged results also ensure
greater quality control of entered data and easier recording and
analysis of results.
(2) Rank-ordered responses: Most survey questions ask respondents
to rank-order responses on a standard five-item Likert-scale, for
example, ``Very Dissatisfied'' to ``Very Satisfied.'' The remaining
questions are value neutral and open ended and allow respondents to
give opinions on how PSA can improve specific functions.
(3) Limited question set: The survey consists of 15 questions,
making it relatively easy to understand, navigate and complete.
(4) Anonymity: Survey results are anonymous, although respondents
have the choice to identify themselves.
Since the survey targets all judicial officers that have direct
exposure and knowledge of PSA services and supervision, there are no
anticipated issues with sample selection, stratification or estimation
procedures.
Described below is an overview of the information collection, the
projected average annual estimates of the total number of respondents
and responses, and the amount of time estimates:
Current Actions: New collection of information.
Type of Review: New collection.
Affected Public: DC Superior Court and District Court Judges.
Average expected annual number of collection activities: 2.
Respondents: 60.
Number of responses per respondent: 15.
Annual responses: 900.
Frequency of Response: Once per request.
Average minutes per response: 10-15.
Total burden hours associated with this collection: 15.
The Agency's estimated annualized cost burden associated with the
respondents' time to participate in this research is $1,200. The total
and annualized cost to the federal government for the questionnaire
development, administration, analysis, and study management for
conducting this research is $150.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a current
and valid Office of Management and Budget control number.
Dated: July 18, 2013.
Rorey Smith,
Deputy General Counsel, for the Court Services and Offender Supervision
Agency.
[FR Doc. 2013-17643 Filed 7-22-13; 8:45 am]
BILLING CODE 3129-04-P