Intent To Request Renewal From OMB of One Current Public Collection of Information: Aviation Security Customer Satisfaction Performance Measurement Passenger Survey, 32416-32417 [2013-12778]
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Federal Register / Vol. 78, No. 104 / Thursday, May 30, 2013 / Notices
(Presidentially Declared Disasters); 97.039,
Hazard Mitigation Grant.
assistance to the extent allowable under the
Stafford Act.
W. Craig Fugate,
Administrator, Federal Emergency
Management Agency.
The Federal Emergency Management
Agency (FEMA) hereby gives notice that
pursuant to the authority vested in the
Administrator, under Executive Order
12148, as amended, Kari Suzann Cowie,
of FEMA is appointed to act as the
Federal Coordinating Officer for this
major disaster.
The following areas of the State of
Minnesota have been designated as
adversely affected by this major disaster:
[FR Doc. 2013–12800 Filed 5–29–13; 8:45 am]
BILLING CODE 9111–23–P
DEPARTMENT OF HOMELAND
SECURITY
Federal Emergency Management
Agency
[Internal Agency Docket No. FEMA–4113–
DR; Docket ID FEMA–2013–0001]
Minnesota; Major Disaster and Related
Determinations
Federal Emergency
Management Agency, DHS.
ACTION: Notice.
AGENCY:
This is a notice of the
Presidential declaration of a major
disaster for the State of Minnesota
(FEMA–4113–DR), dated May 3, 2013,
and related determinations.
DATES: Effective Date: May 3, 2013.
FOR FURTHER INFORMATION CONTACT:
Dean Webster, Office of Response and
Recovery, Federal Emergency
Management Agency, 500 C Street SW.,
Washington, DC 20472, (202) 646–2833.
SUPPLEMENTARY INFORMATION: Notice is
hereby given that, in a letter dated May
3, 2013, the President issued a major
disaster declaration under the authority
of the Robert T. Stafford Disaster Relief
and Emergency Assistance Act, 42
U.S.C. 5121 et seq. (the ‘‘Stafford Act’’),
as follows:
TKELLEY on DSK3SPTVN1PROD with NOTICES
SUMMARY:
I have determined that the damage in
certain areas of the State of Minnesota
resulting from a severe winter storm during
the period of April 9–11, 2013, is of sufficient
severity and magnitude to warrant a major
disaster declaration under the Robert T.
Stafford Disaster Relief and Emergency
Assistance Act, 42 U.S.C. 5121 et seq. (the
‘‘Stafford Act’’). Therefore, I declare that such
a major disaster exists in the State of
Minnesota.
In order to provide Federal assistance, you
are hereby authorized to allocate from funds
available for these purposes such amounts as
you find necessary for Federal disaster
assistance and administrative expenses.
You are authorized to provide Public
Assistance in the designated areas and
Hazard Mitigation throughout the State.
Consistent with the requirement that Federal
assistance is supplemental, any Federal
funds provided under the Stafford Act for
Public Assistance and Hazard Mitigation will
be limited to 75 percent of the total eligible
costs.
Further, you are authorized to make
changes to this declaration for the approved
VerDate Mar<15>2010
16:25 May 29, 2013
Jkt 229001
Cottonwood, Jackson, Murray, Nobles, and
Rock Counties for Public Assistance.
All counties within the State of Minnesota
are eligible to apply for assistance under the
Hazard Mitigation Grant Program.
The following Catalog of Federal Domestic
Assistance Numbers (CFDA) are to be used
for reporting and drawing funds: 97.030,
Community Disaster Loans; 97.031, Cora
Brown Fund; 97.032, Crisis Counseling;
97.033, Disaster Legal Services; 97.034,
Disaster Unemployment Assistance (DUA);
97.046, Fire Management Assistance Grant;
97.048, Disaster Housing Assistance to
Individuals and Households In Presidentially
Declared Disaster Areas; 97.049,
Presidentially Declared Disaster Assistance—
Disaster Housing Operations for Individuals
and Households; 97.050, Presidentially
Declared Disaster Assistance to Individuals
and Households—Other Needs; 97.036,
Disaster Grants—Public Assistance
(Presidentially Declared Disasters); 97.039,
Hazard Mitigation Grant.
W. Craig Fugate,
Administrator, Federal Emergency
Management Agency.
[FR Doc. 2013–12768 Filed 5–29–13; 8:45 am]
BILLING CODE 9111–23–P
DEPARTMENT OF HOMELAND
SECURITY
Transportation Security Administration
Intent To Request Renewal From OMB
of One Current Public Collection of
Information: Aviation Security
Customer Satisfaction Performance
Measurement Passenger Survey
Transportation Security
Administration, DHS.
ACTION: 60-day notice.
AGENCY:
The Transportation Security
Administration (TSA) invites public
comment on one currently approved
Information Collection Request (ICR),
Office of Management and Budget
(OMB) control number 1652–0013,
abstracted below that we will submit to
OMB for renewal in compliance with
the Paperwork Reduction Act (PRA).
The ICR describes the nature of the
information collection and its expected
burden. The collection involves
SUMMARY:
PO 00000
Frm 00052
Fmt 4703
Sfmt 4703
surveying travelers to measure customer
satisfaction of aviation security in an
effort to more efficiently manage airport
performance.
DATES: Send your comments by July 29,
2013.
ADDRESSES: Comments may be emailed
to TSAPRA@dhs.gov or delivered to the
TSA PRA Officer, Office of Information
Technology (OIT), TSA–11,
Transportation Security Administration,
601 South 12th Street, Arlington, VA
20598–6011.
FOR FURTHER INFORMATION CONTACT:
Susan L. Perkins at the above address,
or by telephone (571) 227–3398.
SUPPLEMENTARY INFORMATION:
Comments Invited
In accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501
et seq.), an agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a valid OMB control
number. The ICR documentation is
available at https://www.reginfo.gov.
Therefore, in preparation for OMB
review and approval of the following
information collection, TSA is soliciting
comments to—
(1) Evaluate whether the proposed
information requirement is necessary for
the proper performance of the functions
of the agency, including whether the
information will have practical utility;
(2) Evaluate the accuracy of the
agency’s estimate of the burden;
(3) Enhance the quality, utility, and
clarity of the information to be
collected; and
(4) Minimize the burden of the
collection of information on those who
are to respond, including using
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Information Collection Requirement
OMB Control Number 1652–0013;
Aviation Security Customer Satisfaction
Performance Measurement Passenger
Survey. TSA, with OMB’s approval, has
conducted surveys of passengers and
now seeks approval to continue this
effort. TSA plans to conduct passenger
surveys at airports nationwide. The
surveys will be administered using an
intercept methodology. The intercept
methodology uses TSA personnel who
are not in uniform to hand deliver paper
survey forms to passengers immediately
following the passenger’s experience
with the TSA’s checkpoint security
functions. Passengers are invited,
though not required, to complete and
return the survey using either an online
E:\FR\FM\30MYN1.SGM
30MYN1
TKELLEY on DSK3SPTVN1PROD with NOTICES
Federal Register / Vol. 78, No. 104 / Thursday, May 30, 2013 / Notices
portal or by responding in writing to the
survey questions on the customer
satisfaction card and depositing the card
in a drop-box at the airport or using U.S.
mail; TSA personnel decide the method
by which passengers will be asked to
complete and return the survey. TSA
uses the intercept methodology to
randomly select passengers to complete
the survey in an effort to gain survey
data representative of all passenger
demographics—including passengers
who—
• Travel on weekdays or weekends;
• Those who travel in the morning,
mid-day, or evening;
• Those who pass through each of the
different security screening locations in
the airport;
• Those who are subject to more
intensive screening of their baggage or
person; and
• Those who experience different
volume conditions and wait times as
they proceed through the security
checkpoints.
The survey includes 10 to 15 questions.
Each question promotes a quality
response so that TSA can identify areas
in need of improvement. All questions
concern aspects of the passenger’s
security screening experience.
TSA collects this information in order
to continue to assess customer
satisfaction in an effort to more
efficiently manage TSA employee
performance. In its future surveys, TSA
wishes to obtain more detailed, airportspecific data that TSA will use to
enhance customer experiences and TSA
employee performance. In order to gain
more detailed information regarding
customer experiences, TSA is
submitting 84 questions to OMB for
approval. Eighty-one questions have
been previously approved by OMB and
three questions are being submitted to
OMB for the first time. The new
questions will allow TSA to better
measure customer satisfaction with
Risk-Based Security, an effort to focus
TSA resources and improve the
passenger experience at security
checkpoints by applying new
intelligence-driven, risk-based screening
procedures and enhancing the use of
technology. Since there are some
passengers who present a low level of
risk, Risk-Based Security allows TSA to
focus resources on higher-risk or
unknown travelers, thereby increasing
the level of security.
Each survey question seeks to gain
information regarding one of the
following categories:
• Confidence in Personnel
• Confidence in Screening Equipment
• Confidence in Security Procedures
VerDate Mar<15>2010
16:25 May 29, 2013
Jkt 229001
•
•
•
•
•
•
Convenience of Divesting
Experience at Checkpoint
Satisfaction with Wait Time
Separation from Belongings
Separation from Others in Party
Stress Level
TSA personnel use a random method
to select passengers to voluntarily
participate in the survey until TSA
obtains the desired sample size. The
samples may be selected with one
randomly selected time and location or
span multiple times and locations.
Designated TSA personnel at each
airport may choose one or more of the
following sample methods when
planning the survey, which include a
business card that directs customers to
an online portal, a customer satisfaction
card with survey questions on the card,
or a customer satisfaction card with
survey questions on the card and a link
to the online portal. All responses are
voluntary and there is no burden on
passengers who choose not to respond.
TSA personnel at airports have the
capability to conduct this survey. We
estimate that TSA personnel at 25
airports will conduct the survey each
year. Based on prior survey data and
research, TSA assumes a maximum
volume for the survey would be 1,000
surveys per airport. We assume the
burden on passengers who choose to
respond to be approximately five
minutes per respondent. Therefore,
1,000 surveys × 25 airports = 25,000
respondents a year, the total burden is
25,000 × 5 = 125,000 minutes, or 2,083.3
hours per year.
Dated: May 23, 2013.
Susan L. Perkins,
TSA Paperwork Reduction Act Officer, Office
of Information Technology.
[FR Doc. 2013–12778 Filed 5–29–13; 8:45 am]
BILLING CODE 9110–05–P
DEPARTMENT OF HOMELAND
SECURITY
Transportation Security Administration
[Docket No. TSA–2006–24191]
Intent To Request Renewal From OMB
of One Current Public Collection of
Information: Transportation Worker
Identification Credential (TWIC)
Program
Transportation Security
Administration, DHS.
ACTION: 60-Day notice.
AGENCY:
The Transportation Security
Administration (TSA) invites public
comment on one currently approved
Information Collection Request (ICR),
Office of Management and Budget
SUMMARY:
PO 00000
Frm 00053
Fmt 4703
Sfmt 4703
32417
(OMB) control number 1652–0047,
abstracted below that we will submit to
OMB for renewal in compliance with
the Paperwork Reduction Act (PRA).
The ICR describes the nature of the
information collection and its expected
burden. The Office of Management and
Budget approved the collection of
information for six months and TSA
now seeks the maximum three-year
approval. The collection involves the
submission of identifying and other
information by individuals applying for
a TWIC and a customer satisfaction
survey.
DATES: Send your comments by July 29,
2013.
ADDRESSES: Comments may be emailed
to TSAPRA@dhs.gov or delivered to the
TSA PRA Officer, Office of Information
Technology (OIT), TSA–11,
Transportation Security Administration,
601 South 12th Street, Arlington, VA
20598–6011.
FOR FURTHER INFORMATION CONTACT:
Susan L. Perkins at the above address,
or by telephone (571) 227–3398.
SUPPLEMENTARY INFORMATION:
Comments Invited
In accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501
et seq.), an agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a valid OMB control
number. The ICR documentation is
available at https://www.reginfo.gov.
Therefore, in preparation for OMB
review and approval of the following
information collection, TSA is soliciting
comments to—
(1) Evaluate whether the proposed
information requirement is necessary for
the proper performance of the functions
of the agency, including whether the
information will have practical utility;
(2) Evaluate the accuracy of the
agency’s estimate of the burden;
(3) Enhance the quality, utility, and
clarity of the information to be
collected; and
(4) Minimize the burden of the
collection of information on those who
are to respond, including using
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Information Collection Requirement
OMB Control Number 1652–0047;
Transportation Worker Identification
Credential (TWIC) Program. TSA
developed the Transportation Worker
Identification Credential (TWIC)
program to mitigate threats and
vulnerabilities in the national
E:\FR\FM\30MYN1.SGM
30MYN1
]]>Agencies
[Federal Register Volume 78, Number 104 (Thursday, May 30, 2013)]
[Notices]
[Pages 32416-32417]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2013-12778]
-----------------------------------------------------------------------
DEPARTMENT OF HOMELAND SECURITY
Transportation Security Administration
Intent To Request Renewal From OMB of One Current Public
Collection of Information: Aviation Security Customer Satisfaction
Performance Measurement Passenger Survey
AGENCY: Transportation Security Administration, DHS.
ACTION: 60-day notice.
-----------------------------------------------------------------------
SUMMARY: The Transportation Security Administration (TSA) invites
public comment on one currently approved Information Collection Request
(ICR), Office of Management and Budget (OMB) control number 1652-0013,
abstracted below that we will submit to OMB for renewal in compliance
with the Paperwork Reduction Act (PRA). The ICR describes the nature of
the information collection and its expected burden. The collection
involves surveying travelers to measure customer satisfaction of
aviation security in an effort to more efficiently manage airport
performance.
DATES: Send your comments by July 29, 2013.
ADDRESSES: Comments may be emailed to TSAPRA@dhs.gov or delivered to
the TSA PRA Officer, Office of Information Technology (OIT), TSA-11,
Transportation Security Administration, 601 South 12th Street,
Arlington, VA 20598-6011.
FOR FURTHER INFORMATION CONTACT: Susan L. Perkins at the above address,
or by telephone (571) 227-3398.
SUPPLEMENTARY INFORMATION:
Comments Invited
In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C.
3501 et seq.), an agency may not conduct or sponsor, and a person is
not required to respond to, a collection of information unless it
displays a valid OMB control number. The ICR documentation is available
at https://www.reginfo.gov. Therefore, in preparation for OMB review and
approval of the following information collection, TSA is soliciting
comments to--
(1) Evaluate whether the proposed information requirement is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
(2) Evaluate the accuracy of the agency's estimate of the burden;
(3) Enhance the quality, utility, and clarity of the information to
be collected; and
(4) Minimize the burden of the collection of information on those
who are to respond, including using appropriate automated, electronic,
mechanical, or other technological collection techniques or other forms
of information technology.
Information Collection Requirement
OMB Control Number 1652-0013; Aviation Security Customer
Satisfaction Performance Measurement Passenger Survey. TSA, with OMB's
approval, has conducted surveys of passengers and now seeks approval to
continue this effort. TSA plans to conduct passenger surveys at
airports nationwide. The surveys will be administered using an
intercept methodology. The intercept methodology uses TSA personnel who
are not in uniform to hand deliver paper survey forms to passengers
immediately following the passenger's experience with the TSA's
checkpoint security functions. Passengers are invited, though not
required, to complete and return the survey using either an online
[[Page 32417]]
portal or by responding in writing to the survey questions on the
customer satisfaction card and depositing the card in a drop-box at the
airport or using U.S. mail; TSA personnel decide the method by which
passengers will be asked to complete and return the survey. TSA uses
the intercept methodology to randomly select passengers to complete the
survey in an effort to gain survey data representative of all passenger
demographics--including passengers who--
Travel on weekdays or weekends;
Those who travel in the morning, mid-day, or evening;
Those who pass through each of the different security
screening locations in the airport;
Those who are subject to more intensive screening of their
baggage or person; and
Those who experience different volume conditions and wait
times as they proceed through the security checkpoints.
The survey includes 10 to 15 questions. Each question promotes a
quality response so that TSA can identify areas in need of improvement.
All questions concern aspects of the passenger's security screening
experience.
TSA collects this information in order to continue to assess
customer satisfaction in an effort to more efficiently manage TSA
employee performance. In its future surveys, TSA wishes to obtain more
detailed, airport-specific data that TSA will use to enhance customer
experiences and TSA employee performance. In order to gain more
detailed information regarding customer experiences, TSA is submitting
84 questions to OMB for approval. Eighty-one questions have been
previously approved by OMB and three questions are being submitted to
OMB for the first time. The new questions will allow TSA to better
measure customer satisfaction with Risk-Based Security, an effort to
focus TSA resources and improve the passenger experience at security
checkpoints by applying new intelligence-driven, risk-based screening
procedures and enhancing the use of technology. Since there are some
passengers who present a low level of risk, Risk-Based Security allows
TSA to focus resources on higher-risk or unknown travelers, thereby
increasing the level of security.
Each survey question seeks to gain information regarding one of the
following categories:
Confidence in Personnel
Confidence in Screening Equipment
Confidence in Security Procedures
Convenience of Divesting
Experience at Checkpoint
Satisfaction with Wait Time
Separation from Belongings
Separation from Others in Party
Stress Level
TSA personnel use a random method to select passengers to
voluntarily participate in the survey until TSA obtains the desired
sample size. The samples may be selected with one randomly selected
time and location or span multiple times and locations. Designated TSA
personnel at each airport may choose one or more of the following
sample methods when planning the survey, which include a business card
that directs customers to an online portal, a customer satisfaction
card with survey questions on the card, or a customer satisfaction card
with survey questions on the card and a link to the online portal. All
responses are voluntary and there is no burden on passengers who choose
not to respond.
TSA personnel at airports have the capability to conduct this
survey. We estimate that TSA personnel at 25 airports will conduct the
survey each year. Based on prior survey data and research, TSA assumes
a maximum volume for the survey would be 1,000 surveys per airport. We
assume the burden on passengers who choose to respond to be
approximately five minutes per respondent. Therefore, 1,000 surveys x
25 airports = 25,000 respondents a year, the total burden is 25,000 x 5
= 125,000 minutes, or 2,083.3 hours per year.
Dated: May 23, 2013.
Susan L. Perkins,
TSA Paperwork Reduction Act Officer, Office of Information Technology.
[FR Doc. 2013-12778 Filed 5-29-13; 8:45 am]
BILLING CODE 9110-05-P
