Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 26087-26088 [2013-10549]

Download as PDF Federal Register / Vol. 78, No. 86 / Friday, May 3, 2013 / Notices (2012). The decrease is a result of an adjustment to the number of credit unions completing the Call Report from 7,093 to 6,864. This decline is from credit union mergers and liquidations. The NCUA requests that you send your comments on this collection to the location listed in the addresses section. Your comments should address: (a) The necessity of the information collection for the proper performance of NCUA, including whether the information will have practical utility; (b) the accuracy of our estimate of the burden (hours and cost) of the collection of information, including the validity of the methodology and assumptions used; (c) ways we could enhance the quality, utility, and clarity of the information to be collected; and (d) ways we could minimize the burden of the collection of the information on the respondents such as through the use of automated collection techniques or other forms of information technology. It is NCUA’s policy to make all comments available to the public for review. II. Data erowe on DSK2VPTVN1PROD with NOTICES Proposal for the following collection of information: OMB Number: 3133–0004. Form Number: NCUA 5300. Type of Review: Revision to the currently approved collection. Title: Revisions to NCUA Call Reports. Description: The financial and statistical information is essential to NCUA in carrying out its responsibility for the supervision of federally insured credit unions. The information also enables NCUA to monitor all federally insured credit unions whose share accounts are insured by the National Credit Union Share Insurance Fund (NCUSIF). Respondents: All Credit Unions. Estimated No. of Respondents/ Recordkeepers: 6,864 Estimated Burden Hours per Response: 6.6 hours. Frequency of Response: Quarterly. Estimated Total Annual Burden Hours: 181,210. Estimated Total Annual Cost: $5,318,513. By the National Credit Union Administration Board on April 30th, 2013. Mary Rupp, Secretary of the Board. [FR Doc. 2013–10544 Filed 5–2–13; 8:45 am] BILLING CODE 7535–01–P VerDate Mar<15>2010 14:52 May 02, 2013 Jkt 229001 NATIONAL CREDIT UNION ADMINISTRATION Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery National Credit Union Administration (NCUA). ACTION: 30-day notice of submission of information collection approval from the Office of Management and Budget and request for comments. AGENCY: SUMMARY: As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, NCUA has submitted a Generic Information Collection Request (Generic ICR): ‘‘Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery ’’ to OMB for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et. seq.). DATES: Comments must be submitted June 3, 2013. ADDRESSES: Written comments may be submitted to NCUA and OMB Contacts as listed below: NCUA Contact: Tracy Crews, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314– 3428, Fax No. 703–837–2861, Email: OCIOPRA@ncua.gov OMB Contact: Desk Officer for National Credit Union Administration, Office of Management and Budget, Office of Information and Regulatory Affairs, Washington, DC 20503. FOR FURTHER INFORMATION CONTACT: To request additional information, please contact Tracy Crews at the National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314– 3428 or at (703) 518–6444. SUPPLEMENTARY INFORMATION: Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. Abstract: The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, PO 00000 Frm 00149 Fmt 4703 Sfmt 4703 26087 or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: the target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. The Agency received no comments in response to the 60-day notice published in the Federal Register of December 22, 2010 (75 FR 80542). Below we provide NCUA’s projected average estimates for the next three years: 1 Current Actions: New collection of information. Type of Review: New Collection. Affected Public: Individuals and Households, Businesses and Organizations, State, Local or Tribal Government. Average Expected Annual Number of Activities: 22,500. Respondents: 7,500. Annual Responses: 3. 1 The 60-day notice included the following estimate of the aggregate burden hours for this generic clearance federal-wide: Average Expected Annual Number of activities: 25,000 Average number of Respondents per Activity: 200. Annual responses: 5,000,000. Frequency of Response: Once per request. Average minutes per response: 30. Burden hours: 2,500,000. E:\FR\FM\03MYN1.SGM 03MYN1 26088 Federal Register / Vol. 78, No. 86 / Friday, May 3, 2013 / Notices Alexandria, VA 22314–3428, or at (703) 518–6444. SUPPLEMENTARY INFORMATION: Frequency of Response: Once per request. Average Minutes per Response: 10 minutes. Burden Hours: 2,250 hours. By the National Credit Union Administration Board on April 30, 2013. Mary Rupp, Secretary of the Board. [FR Doc. 2013–10549 Filed 5–2–13; 8:45 am] BILLING CODE 7535–01–P NATIONAL CREDIT UNION ADMINISTRATION Agency Information Collection Activities: Submission to OMB for a New Collection; Comment Request National Credit Union Administration (NCUA). ACTION: Request for comment. erowe on DSK2VPTVN1PROD with NOTICES AGENCY: SUMMARY: The NCUA intends to submit the following information collection to the Office of Management and Budget (OMB) for review and clearance under the Paperwork Reduction Act of 1995 (Pub. L. 104–13, 44 U.S.C. Chapter 35). This information collection notice is published to obtain comments from the public. The NCUA is proposing a new information collection related to its solicitation of proposals for outside legal counsel (outside counsel) to assist and advise the NCUA in its various capacities. The information will assist the NCUA in further: (i) Standardizing the data it uses to select outside counsel; (ii) considering additional criteria in making its selections; and (iii) improving efficiency and recordkeeping related to its selection process. DATES: Comments will be accepted until June 3, 2013. ADDRESSES: Interested parties are invited to submit written comments to the NCUA Contact and the OMB Reviewer listed below: NCUA Contact: Tracy Crews, National Credit Union Administration, 1775 Duke Street, Alexandria, Virginia 22314–3428, Fax No. 703–837–2861, Email: OCIOPRA@ncua.gov. OMB Contact: Office of Management and Budget, ATTN: Desk Officer for the National Credit Union Administration, Office of Information and Regulatory Affairs, Washington, DC 20503. FOR FURTHER INFORMATION CONTACT: Requests for additional information, a copy of the information collection request, or a copy of submitted comments should be directed to Tracy Crews at the National Credit Union Administration, 1775 Duke Street, VerDate Mar<15>2010 14:52 May 02, 2013 Jkt 229001 I. Abstract and Request for Comments The NCUA has developed two forms for collecting information from prospective outside counsel. One form relates to a budget or estimate of the legal fees, costs, and expenses that outside counsel would expect to invoice with respect to a particular legal matter. The other form includes representations and certifications, covering matters such as firm profile and expertise, malpractice insurance, price determination and contract solicitation methods, equal opportunity, lobbying, invoices, and conflicts of interest. The information will enable the NCUA to further standardize the data it uses to select outside counsel, consider additional criteria in making its selections, and improve efficiency and recordkeeping related to its selection process. In connection with seeking proposals from outside counsel, the NCUA’s collections of information, in any of its capacities, are not subject to the Paperwork Reduction Act.1 Nevertheless, the NCUA intends to voluntarily comply with the Paperwork Reduction Act in collecting this information. The NCUA’s estimates of the average number of respondents, burden, and total annual cost appear below. The estimated number of respondents is the NCUA’s approximation of the average number of requests for proposals or inquiries for legal services it processes in any given calendar year. The estimated burden is the NCUA’s assessment of the aggregate time prospective outside counsel will need to respond to the information on both the budget form and the representations and certifications form. The NCUA estimated the total annual cost by multiplying its estimate of the number 1 See 12 U.S.C. 1766(i)(2) (‘‘In addition to the authority conferred upon it by other sections of this chapter, the [NCUA] Board is authorized in carrying out its functions under this chapter . . . to expend such funds, enter into such contracts with public and private organizations and persons, make such payments in advance or by way of reimbursement, acquire and dispose of, by lease or purchase, real or personal property, without regard to the provisions of any other law applicable to executive or independent agencies of the United States, and perform such other functions or acts as it may deem necessary or appropriate to carry out the provisions of this chapter, in accordance with the rules and regulations or policies established by the Board not inconsistent with this chapter . . . .) (emphasis added); see also 12 U.S.C. 1787(b)(2)(A) (providing that when the NCUA Board acts as conservator or liquidating agent, by operation of law, it succeeds to the legally distinct rights, titles and powers of relevant credit unions, which are not subject to the Paperwork Reduction Act). PO 00000 Frm 00150 Fmt 4703 Sfmt 9990 of respondents (100) by the burden (2 hours) and multiplying that total by an estimated national average hourly billing rate for attorneys of $284. The NCUA requests that you send your comments on this collection to the location listed in the addresses section. Your comments should address the following subjects: (a) The necessity of the information collection for the proper performance of the NCUA, including whether the information will have practical utility; (b) the accuracy of the NCUA’s estimate of the burden (hours and cost) of the collection of information, including the validity of the methodology and assumptions used; (c) ways the NCUA could enhance the quality, utility, and clarity of the information to be collected; and (d) ways the NCUA could minimize the burden of the collection of the information on the respondents, such as through the use of automated collection techniques or other forms of information technology. It is the NCUA’s policy to make all comments available to the public for review. II. Data Proposal for the following new collection of information: OMB Number: 3133–New. Form Number: N/A. Type of Review: New collection. Title: Contractor Budget, Representations, and Certifications. Description: Standardized information from prospective outside counsel is essential to the NCUA in carrying out its responsibility as regulator, conservator, and liquidating agent for federally insured credit unions. Respondents: Prospective outside legal counsel. Estimated No. of Respondents/ Recordkeepers: 100. Estimated Burden Hours per Response: 2 hours. Frequency of Response: Periodically, in response to solicitations. Estimated Total Annual Burden Hours: 200. Estimated Total Annual Cost: $56,800. By the National Credit Union Administration Board on April 30th, 2013. Mary Rupp, Secretary of the Board. [FR Doc. 2013–10541 Filed 5–2–13; 8:45 am] BILLING CODE 7535–01–P E:\FR\FM\03MYN1.SGM 03MYN1

Agencies

[Federal Register Volume 78, Number 86 (Friday, May 3, 2013)]
[Notices]
[Pages 26087-26088]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2013-10549]


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NATIONAL CREDIT UNION ADMINISTRATION


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: National Credit Union Administration (NCUA).

ACTION: 30-day notice of submission of information collection approval 
from the Office of Management and Budget and request for comments.

-----------------------------------------------------------------------

SUMMARY: As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, NCUA has 
submitted a Generic Information Collection Request (Generic ICR): 
``Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery '' to OMB for approval under the Paperwork 
Reduction Act (PRA) (44 U.S.C. 3501 et. seq.).

DATES: Comments must be submitted June 3, 2013.

ADDRESSES: Written comments may be submitted to NCUA and OMB Contacts 
as listed below:
NCUA Contact: Tracy Crews, National Credit Union Administration, 1775 
Duke Street, Alexandria, VA 22314-3428, Fax No. 703-837-2861, Email: 
OCIOPRA@ncua.gov
OMB Contact: Desk Officer for National Credit Union Administration, 
Office of Management and Budget, Office of Information and Regulatory 
Affairs, Washington, DC 20503.

FOR FURTHER INFORMATION CONTACT: To request additional information, 
please contact Tracy Crews at the National Credit Union Administration, 
1775 Duke Street, Alexandria, VA 22314-3428 or at (703) 518-6444.

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: the target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior fielding the 
study. Depending on the degree of influence the results are likely to 
have, such collections may still be eligible for submission for other 
generic mechanisms that are designed to yield quantitative results.
    The Agency received no comments in response to the 60-day notice 
published in the Federal Register of December 22, 2010 (75 FR 80542).
    Below we provide NCUA's projected average estimates for the next 
three years: \1\
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    \1\ The 60-day notice included the following estimate of the 
aggregate burden hours for this generic clearance federal-wide:
    Average Expected Annual Number of activities: 25,000
    Average number of Respondents per Activity: 200.
    Annual responses: 5,000,000.
    Frequency of Response: Once per request.
    Average minutes per response: 30.
    Burden hours: 2,500,000.
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    Current Actions: New collection of information.
    Type of Review: New Collection.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Average Expected Annual Number of Activities: 22,500.
    Respondents: 7,500.
    Annual Responses: 3.

[[Page 26088]]

    Frequency of Response: Once per request.
    Average Minutes per Response: 10 minutes.
    Burden Hours: 2,250 hours.

    By the National Credit Union Administration Board on April 30, 
2013.
Mary Rupp,
Secretary of the Board.
[FR Doc. 2013-10549 Filed 5-2-13; 8:45 am]
BILLING CODE 7535-01-P