Special Supplemental Nutrition Program for Women, Infants and Children (WIC): Implementation of the Electronic Benefit Transfer-Related Provisions of Public Law 111-296, 13549-13563 [2013-04216]
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13549
Proposed Rules
Federal Register
Vol. 78, No. 40
Thursday, February 28, 2013
This section of the FEDERAL REGISTER
contains notices to the public of the proposed
issuance of rules and regulations. The
purpose of these notices is to give interested
persons an opportunity to participate in the
rule making prior to the adoption of the final
rules.
DEPARTMENT OF AGRICULTURE
Food and Nutrition Service
7 CFR Part 246
RIN 0584–AE21
Special Supplemental Nutrition
Program for Women, Infants and
Children (WIC): Implementation of the
Electronic Benefit Transfer-Related
Provisions of Public Law 111–296
Food and Nutrition Service
(FNS), USDA.
ACTION: Proposed rule.
AGENCY:
This proposed rule would
revise regulations governing the WIC
Program, incorporating the provisions
set forth in the Healthy, Hunger-Free
Kids Act of 2010 (HHFKA) related to
Electronic Benefit Transfer (EBT) for the
WIC Program. The HHFKA was signed
into law by President Obama on
December 13, 2010.
DATES: To be assured of consideration,
comments must be postmarked on or
before May 29, 2013.
ADDRESSES: FNS invites interested
persons to submit comments on this
proposed rule. Comments may be
submitted by any of the following
methods:
• Mail: Send comments to Debra R.
Whitford, Director, Supplemental Food
Programs Division, Food and Nutrition
Service, USDA, 3101 Park Center Drive,
Room 520, Alexandria, Virginia 22302,
(703) 305–2746.
• Web site: Go to https://
www.fns.usda.gov/wic. Follow the
online instructions for submitting
comments through the link at the
Supplemental Food Programs Division
Web site.
• Federal eRulemaking Portal: Go to
https://www.regulations.gov. Follow the
online instructions for submitting
comments.
All comments submitted in response
to this proposed rule will be included
in the record and will be made available
to the public. Please be advised that the
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substance of the comments and the
identities of the individuals or entities
submitting the comments will be subject
to public disclosure. All written
submissions will be available for public
inspection at the address above during
regular business hours (8:30 a.m. to 5:00
p.m.), Monday through Friday.
FOR FURTHER INFORMATION CONTACT:
Debra R. Whitford, Director,
Supplemental Food Programs Division,
Food and Nutrition Service, USDA,
3101 Park Center Drive, Room 528,
Alexandria, Virginia 22302, (703) 305–
2746.
SUPPLEMENTARY INFORMATION:
I. Overview
This proposed rule would amend the
WIC regulations to implement
provisions related to EBT in the WIC
Program included in Public Law 111–
296, the Healthy, Hunger-Free Kids Act
of 2010 (HHFKA), signed into law on
December 13, 2010. FNS issued policy
and guidance to WIC State agencies on
the implementation of the legislative
requirements addressed in this
rulemaking that were effective on
October 1, 2010. However, selected
areas of the law are discretionary and
therefore, FNS is seeking public
comment on several of the requirements
contained in this proposed rule.
II. Background
Providing WIC participants a specific
prescription of supplemental nutritious
foods based on their nutritional needs is
a cornerstone of WIC’s mission.
Currently, the majority of WIC
participants receive paper food
instruments (FIs) that contain their food
prescription. These FIs are then
transacted at an authorized retail vendor
enabling the participant to receive
Program food benefits. However, issuing
paper benefits is cumbersome and
inefficient. Specifically, FIs present
several limitations to Program
stakeholders. For example, FIs restrict
the number of participant shopping
trips because foods contained on a FI
must usually be purchased in totality. In
addition, FIs do not yield data on the
type, amount, and cost of foods
purchased.
In line with current trends and overall
public expectation of doing business
and receiving services electronically,
the WIC Program has been slowly
transitioning the benefit issuance
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methodology over the past several years
from paper FIs to EBT. The use of EBT
in the WIC Program allows both the WIC
Program and its participants to use
advanced technologies in the delivery of
benefits, and helps support WIC’s
mission to improve client services.
In 2003, the WIC Program released a
strategic plan outlining its technology
vision to modernize and/or replace
antiquated clinic certification systems
in an effort to improve client services
and to move all State agencies toward
delivering WIC food benefits through
the use of EBT. State agencies must
evaluate the cost of these upgrades in
relation to the cost of total system
replacements. Replacing older systems
to prepare for EBT implementation is
not a requirement, but could be
necessary in some State agencies if the
current clinic system is outdated and is
unable to support EBT functionality.
It is well recognized and accepted that
EBT is by far the preferred method of
benefit delivery for the WIC Program,
and is supported by WIC participants,
authorized vendors, and State WIC
administrators. Benefits of EBT include:
1. Allowing participants to purchase
the complete food package items at their
convenience and with discretion during
the in-store transaction.
2. Helping to ensure that participants
are only able to purchase WIC
authorized foods and that foods are not
improperly purchased or substituted
due to human error, thereby decreasing
opportunity for fraud and abuse of
Program benefits.
3. Providing the WIC Program with
data useful to improve program
management and integrity. This
includes data on the type, brand and
cost of each food item so State agencies
can better control food costs through
informed food package decisions and
improved rebate billing for infant
formula and other foods.
4. Enabling the vendor to complete
the WIC transaction efficiently and
properly in the checkout lane.
5. Substantially reducing back office
accounting time and cost necessary for
handling and accounting for food
instruments; including allowing for the
vendor to file claims and be paid more
promptly.
Over the past 15 years, FNS has
continued to support and promote WIC
EBT through collaborative efforts with
WIC State agencies, retail vendor
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groups, the banking industry, EBT
processors, and a variety of other EBT
stakeholders. With limited funding,
progress has been slow but steady. The
provisions in the HHFKA support this
progress and address many important
aspects of WIC EBT implementation. As
State agencies move forward with WIC
EBT, it is critical that standard business
practices, policies, and requirements are
followed to collaboratively expedite
EBT implementation and maximize
resource utilization. FNS recognizes that
State agencies currently have some
latitude in implementing Program
requirements; however, as the Program
moves toward national technical
standards and systems, standardization
will become increasingly important for
all stakeholders to facilitate EBT
implementation.
Building on the experience of current
State WIC EBT projects, FNS continues
to support and facilitate the expansion
and transfer of those State EBT systems
that are affordable. Currently, two EBT
technologies are successfully in use in
the WIC Program and both technologies
have proven to be affordable. However,
much debate continues to exist in the
WIC community over EBT card
technologies. The two technologies in
use today are: (1) Offline, smart card
technology that has an embedded
microchip that stores the participant’s
food benefit prescription information on
the chip; and (2) online, magnetic stripe
technology similar to a traditional debit
card that accesses an online database
where the participant’s benefit account
is maintained. As part of the planning
process that State agencies must follow,
they must conduct a thorough analysis
assessing the technology alternatives,
which includes a feasibility study and
cost analysis of implementing each
technology solution, and an analysis of
which technology would be the best fit
given a State agency’s business practices
and operational requirements. As each
State agency has unique requirements
and resources that must be fully
evaluated in order to choose the most
appropriate technology platform, FNS
remains technology neutral in
supporting current and future WIC EBT
initiatives. The provisions in this
proposed rule apply to all available EBT
technologies.
WIC benefits are not associated with
a specific dollar amount as are benefits
in other programs such as the
Supplemental Nutrition Assistance
Program (SNAP), but rather are
provided in the form of a prescribed
food package in which the participant
may only purchase specific food items,
package sizes, and quantities. For
example, a WIC participant may be
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issued a food package that contains 2
dozen eggs and 3 gallons of milk for
purchase. Conversely, a SNAP
participant is issued a specific dollar
amount to purchase any food or food
products prepared for human
consumption, except alcoholic
beverages and tobacco, hot foods, or
foods prepared for immediate
consumption. Since SNAP benefits are
authorized for a specific dollar amount,
benefit redemption transactions at the
retail point of sale (POS) are essentially
a financial transaction settled in a
manner similar to other electronic
payment types such as debit. WIC
benefits, on the other hand, are limited
to the food items specified on the EBT
card and the foods authorized for
purchase by each WIC State agency. Due
to the restrictive nature of WIC benefit
issuance, a WIC EBT transaction is often
considered one of the most complex
transactions at the retail POS.
Given the challenges of the complex
food benefit and technology needed to
support those complexities, and the
nationwide WIC EBT implementation
requirement of October 1, 2020, the
provisions in this proposed rule are
critical for WIC State agencies, retailers,
system developers and EBT processors
to effectively implement the mandate.
Establishment of these provisions will
promote consistency, save resources and
streamline EBT implementations, which
will ultimately reduce barriers as WIC
moves ahead with EBT implementation.
FNS will continue to provide technical
assistance to support WIC EBT
expansion efforts. While these
regulations and associated policies are
necessary, it must be noted that
dedicated and sustained funding is also
critical to help WIC State agencies
implement this important technological
advancement that will fundamentally
change and improve the delivery of WIC
food benefits.
The following is a discussion of each
proposed WIC EBT provision.
1. Definitions
Electronic Benefit Transfer. Pursuant
to section 17(h)(12)(A)(i) of the CNA,
the term ‘‘electronic benefit transfer’’
means a food delivery system that
provides benefits using a card or other
access device approved by the Secretary
that permits electronic access to WIC
Program benefits. This proposed rule
would amend § 246.2 to add the
definition of EBT.
Cash-Value Voucher/Cash-Value
Benefit. Federal WIC regulations
(§ 246.2) provide definitions for cashvalue vouchers (CVV) and food
instruments, and within those
definitions, refer to an EBT card as a
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means to obtain WIC food benefits.
However, as EBT cards are not
technically considered vouchers in an
EBT environment, the Department seeks
to lessen confusion by proposing to
amend the current definition by
clarifying that a cash-value voucher is
also a cash-value benefit (CVB) in an
EBT environment.
Participant Violation. Federal WIC
regulations (§ 246.2) identifies the sale
of WIC benefits (cash-value vouchers,
food instruments, EBT cards, and/or
supplemental foods) by participants as a
participant violation, but does not
specifically address the offer of or intent
to sell WIC benefits. In addition, as
technology has advanced, opportunities
to sell items have expanded from print
to online through various social media.
Protecting the integrity of the program
has always been a primary objective of
the Department and State agencies.
Therefore, this proposed rule would
expand the definition of participant
violation in § 246.2 to include the offer
or intent to sell WIC benefits. The
revision would also make it clear that
the list of participant violations that
appears in the definition is not
exhaustive, thus giving WIC State
agencies greater ability to develop
policies and procedures to address
emerging issues relating to participant
abuse and program integrity. This
change also clarifies that any form of
fraud and abuse, such as using WIC
benefits in any way other than the
method for which they were intended,
is a violation of Program regulations.
Further, consistent with § 246.23(c)(1),
State agencies are expected to sanction
and issue claims against participants for
all program violations.
2. Statewide Implementation of EBT by
October 1, 2020, and Exemptions
Pursuant to section 17(h)(12)(B) of the
CNA, each State agency must
implement an EBT system throughout
the State by October 1, 2020, unless the
Secretary grants a temporary exemption.
The law also requires State agencies be
responsible for the coordination and
implementation of their WIC EBT
system. This proposed rule outlines
these requirements. It would amend
§ 246.12(a) to add the statewide
implementation requirement of EBT by
October 1, 2020, and provide
information on allowable exemption
criteria at § 246.12(w)(2).
Federal WIC regulations (§ 246.12(b))
currently allow WIC State agencies to
implement any of the three types of food
delivery systems—retail, home delivery,
or direct distribution. The HHFKA
defined EBT as a ‘‘food delivery
system.’’ Therefore, this proposed rule
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would add EBT as a fourth type of food
delivery system that a State agency may
operate under its jurisdiction. At this
writing, the Department acknowledges
that EBT is merely an electronic means
by which the food benefits are accessed
in a retail delivery system, rather than
as a separate food delivery system as
stated by law. Nonetheless, the
Department is cognizant that further
technological advances may allow the
use of EBT as a means by which the
food benefits are accessed in other types
of food delivery systems. To address the
significant differences in an EBT food
delivery system versus the other food
delivery systems currently defined in
the regulations, and to provide clarity
on the requirements specific to the EBT
food delivery system, this proposed rule
would add paragraphs § 246.12(w)
through (cc). Other requirements for
retail operations that are more general in
nature that are still applicable in any
EBT retail environment (paragraphs
§ 246.12(g) through (l)) would remain
unchanged and would be crossreferenced in the proposed rule in
§ 246.12 (z)(1).
Section 17(h)(12)(C) of the CNA
authorizes the Secretary to grant
temporary exemptions to the statewide
EBT requirement if the State agency can
demonstrate one or more of the
following: (1) There are unusual
technological barriers to
implementation; (2) operational costs
are not affordable within the nutrition
services and administration (NSA) grant
of the State agency; or (3) it is in the best
interest of the WIC Program. Any State
agency that requests a temporary
exemption must specify a date by which
it anticipates statewide implementation.
Further clarification and discussion of
the process to determine if an
exemption is warranted follows.
Currently FNS requires each State
agency to complete a cost analysis and
feasibility study as part of their
planning efforts prior to expending
resources (both staffing and funding) on
EBT. The following components must
be assessed: WIC management
information system capability; WIC
business capacity; retailer technical
capabilities; retailer equipage; financial
considerations; infrastructure
considerations; and electronic card
options. A State agency’s planning
efforts will usually result in a 2–5 year
plan for the State to implement WIC
EBT. To ensure progress is made
towards the goal of nationwide EBT
implementation by October 1, 2020,
§ 246.12(y)(3) of this proposed rule
would require each State agency to have
an active WIC EBT project by October 1,
2015. An active EBT project is defined
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as a formal process of planning, design,
pilot testing, or statewide
implementation of WIC EBT. If, at the
time of this publication, a State agency
does not have an active EBT project, the
State agency would be required to
submit for FNS review and approval a
Planning Advance Planning Document
(PAPD) prior to October 1, 2015, to
ensure FNS has at least 60 days for
review, as required by FNS Handbook
901. The development and
implementation of EBT in the WIC
Program is a complex process and
requires dedicated staff and resources.
The magnitude of carrying out a WIC
EBT project should not be
underestimated and, therefore, it is vital
that State agencies begin planning for
EBT at least five years prior to the
mandated statewide EBT
implementation date of this proposed
rule.
As each State agency conducts their
EBT planning activities and chooses
which EBT technology is most feasible
to implement in their individual State,
they must also examine any unusual
technological barriers that could
jeopardize or interfere with their ability
to implement WIC EBT. The Department
is aware that some State agencies may
not have the infrastructure necessary to
implement EBT by the October 1, 2020,
implementation deadline requirement.
Section 246.12(w)(2)(i) of the proposed
regulation would allow for an
exemption to implement EBT should
the State agency encounter
technological barriers that would
prevent implementation. Nonetheless,
the Department recognizes that
identified barriers may be reduced over
time due to technological advances and
therefore would require, as part of the
State agency’s annual update, a periodic
reassessment of these barriers to
implementation.
As noted, all WIC State agencies must
conduct a cost analysis during their EBT
planning process in order to ensure EBT
operational costs after implementation
are affordable within their NSA grant.
At this writing, all WIC State agencies
that have implemented EBT statewide
have determined that EBT is affordable
using their individual NSA grants, but
the Department recognizes this may not
be the case for all State agencies in the
future. Therefore, § 246.12(w)(2)(ii) of
the proposed regulation would allow for
an exemption to EBT implementation
should EBT be determined, after a
thorough cost analysis, to be
unaffordable within a State agency’s
NSA grant. WIC does not have the
requirement that EBT be cost neutral to
its paper food instrument costs.
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Although EBT implementation by
October 1, 2020 is mandated by law, the
Department remains cognizant of the
impact of EBT systems on State
agencies, vendors, and WIC
participants. There may be unusual
circumstances within the State agency
which may indicate EBT would not
improve benefit delivery or would
negatively affect WIC participants. The
Department proposes at
§ 246.12(w)(2)(iii) that an exemption to
implement EBT be allowed if a State
agency determines that such an
exemption would be in the best interest
of the WIC Program.
FNS supports the vision of improving
the integrity and operational efficiency
of the Program through nationwide EBT
implementation, while acknowledging
the exemptions allowed by the HHFKA.
Section 246.12(w)(3) proposes any such
approved exemption not exceed three
years, as FNS believes this is a
reasonable timeframe for a State
agency’s situation to change relative to
the ability to implement EBT. Further,
if exemptions are granted, it will not
relieve a WIC State agency of the annual
EBT status reporting requirement, as
proposed in § 246.4(a), as the State
agency must still demonstrate its
progress toward EBT statewide
implementation.
3. EBT Status Reporting
Pursuant to Section 17(h)(12)(D) of
the CNA, each WIC State agency must
submit to FNS an EBT project status
report to demonstrate the progress of the
State agency toward statewide
implementation. The HHFKA requires
that if the State agency plans to
incorporate additional programs in the
WIC EBT system of the State, it must
consult with the State agency officials
responsible for administering those
additional programs prior to submitting
the WIC EBT planning documents to
FNS for approval.
Each WIC State agency submitted an
initial EBT implementation plan to FNS
in April 2011, outlining when it would
implement an EBT system, with October
1, 2020, being the latest date permitted
for implementation. This proposed rule
at §§ 246.4(a) and 246.12(y)(4) would
require that an annual update of the
State agency’s goals and objectives
regarding EBT implementation be
submitted as part of the State agency’s
State Plan of Operations. The annual
update would document the State
agency’s progress toward accomplishing
EBT implementation by the mandated
deadline. Information submitted would
include, but not be limited to,
information on changes to the
implementation plan that alters the
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implementation date, project scope or
description, risks to the project,
challenges or barriers anticipated or
encountered, projected and actual costs,
and actions taken to mitigate project
risks. As proposed in § 246.12(y)(4)(i),
State agencies that have been approved
by FNS through the Advance Planning
Document (APD) process to conduct
EBT planning or EBT implementation
activities, but are not yet implemented
statewide, would be exempt from the
annual update requirement, as this
information would already be contained
in the APD. State agencies that have
already implemented EBT statewide
would be required, as proposed in
§ 246.12(y)(4)(ii), to annually address
any updated information for future EBT
activities, plans for system updates, reprocurements, or other major activities
impacting its EBT system.
The Department recognizes the
significant time and effort currently put
forth by State agencies in gathering
information and submitting reports as
requested or required by FNS. As such,
the Department proposes that the
required EBT status reports be
incorporated into the State agency’s
annual State Plan of Operations
submission in an effort to reduce burden
and potential duplicative reporting
efforts. The Department also recognizes
that while it may be difficult for some
State agencies to predict accurate
implementation dates, a thorough effort
must be made regarding the annual
status reports so that FNS can ascertain,
with some level of assurance, that State
agencies are on track to meet the goal of
statewide EBT implementation by
October 1, 2020. EBT status report
submissions are essential and
imperative to the Department as a
means for planning the budget, staffing,
and other resources that may be
required to facilitate successful
nationwide EBT implementation.
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4. EBT Cost Impositions on Vendors
Current WIC regulations at
§ 246.12(g)(5) restrict State agencies
from imposing costs for equipment,
systems, or processing required for EBT
on any retail store authorized to transact
food instruments, as a condition for
authorization or participation in the
WIC Program. The State agency may,
however, allow retail vendors to
contribute to such costs on a voluntary
basis, as a number of retailers have
already done. Since WIC EBT has
demonstrated improved vendor
operations and efficiency, retailers may
make a business decision to share the
costs of WIC EBT during EBT
implementation.
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Section 17(h)(12)(E)(i) of the CNA
retains the present prohibition of cost
impositions on retail stores of EBT
equipment and systems. However, as
amended, the prohibition of cost
impositions exclusively applies to retail
stores using equipment solely for
program support. Moreover, the
prohibition of imposing costs on retail
vendors is eliminated at Section
17(h)(12)(E)(iv) of the CNA for those
State agencies which have completed
statewide expansion of WIC EBT.
Therefore, State agencies that have
implemented EBT statewide would
require a retail vendor applying for
authorization to become a WIC vendor
to demonstrate the capability to accept
WIC EBT benefits prior to authorization
by the State agency, unless the State
agency determines the vendor is
necessary for participant access.
Further, the new provision provides
State agencies that have implemented
EBT statewide, discretion as to whether
it will incur the cost of ongoing
maintenance of EBT multi-function
systems and equipment. FNS proposes
at § 246.12(aa)(4) to disallow all costs
for maintenance fees, including the
maintenance costs for stand-beside WIConly equipment, for those State agencies
that have implemented EBT statewide.
FNS considers this a necessary step for
the viability and affordability of WIC
EBT in the future.
Statewide Implementation Cost
Impositions. Prior to the HHFKA, WIC
EBT State agencies could not impose
any EBT costs on its authorized retail
vendors, even if EBT was implemented
statewide. To date, several WIC State
agencies have supplemented the
vendor’s cost to purchase WIC EBT
capable commercial equipment and
software that has been certified by the
State agency. The certified cash register
system cost has typically included up to
three years of maintenance costs.
Ongoing maintenance costs are typically
charged by the system provider as a
monthly fee to ensure that the software
and hardware are fully-functional and
updated. The HHFKA specifies that
State agencies may not be required to
pay maintenance costs for multifunction equipment once the WIC EBT
system is implemented statewide.
This proposed rule would preclude a
statewide EBT State agency from
incurring maintenance costs essential
to, and directly attributable to, an EBT
system whether the equipment is multifunctional or used solely for the WIC
Program; all such costs would be
considered unallowable costs.
Disallowing these costs supports the
promotion of the use of multi-function
equipment which streamlines the
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transaction for both the participant and
vendor; prevents the unintentional
incentive to retail vendors to use fullyfunded government equipment solely
used to support the program; eliminates
the risk of State agencies being obligated
to fund maintenance costs of equipment
purchased by the retail vendor at its
time of application in order to meet the
requirement to demonstrate its
capability to accept EBT benefits; and
reduces the risk of State agencies
requesting exemptions from the October
1, 2020 EBT implementation mandate
on the basis of determining maintenance
costs are not affordable.
To ensure that WIC EBT
implementation builds on the prior
initiatives and successes of EBT
implementation in SNAP and other
federal-state administered assistance
programs, FNS seeks to accelerate the
ongoing improvement efforts of the
electronic delivery of benefits and
promote leveraging existing commercial
infrastructure in retail vendors and
integrating EBT into a single multifunction system. This solution provides
EBT transaction capability in all lanes;
supports all current forms of SNAP, the
Temporary Assistance for Needy
Families program (TANF), Social
Security, and other cash benefit
programs; and does not require a
specialized, government-supplied EBT
terminal. The multi-function solution
only requires a single scan to verify the
participant’s eligibility and register the
item purchase at the POS terminal. In
addition, participants have the added
convenience and positive shopping
experience by no longer having to
separate the WIC-eligible food items
from the non-WIC item, allowing them
to complete their purchase faster and
essentially in the same manner as any
other customer in the store. Integrated
systems are also beneficial to the store
because it reduces cashier training time,
errors and misuse, and reduces time inlane. Relying on stand-beside WIC-only
EBT equipment requires a double scan,
which requires each WIC item to be
scanned first to verify the participant
benefits and then a second scan to
register the item purchase at the POS
terminal.
Criteria for Cost Sharing. Section
17(h)(12)(E)(ii) of the CNA requires that
the Secretary establish cost sharing
criteria to be used by WIC State agencies
and retail vendors as it applies to
equipment or systems that are not solely
dedicated to transacting EBT for the
WIC Program. This provision would
apply to not only EBT equipment, but
to system software necessary to
complete WIC EBT transactions. To
date, the Department has approved
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various cost sharing strategies used by
State agencies implementing WIC EBT
systems to fund acquisitions of
commercial cash register systems, each
with separate strategies and formulas
that were appropriate to their particular
situation. The current practice for
funding commercial WIC functionality
has been to encourage and negotiate cost
sharing for EBT equipment and systems
with vendors as much as possible, as
WIC EBT is mutually beneficial to both
vendors and the State WIC Program.
When this proves unfeasible, and/or
Federal WIC funding has been available
and it has been in the best interest of the
WIC Program, FNS has typically funded
WIC costs of retailer systems and
equipment in totality. Where possible,
funding was provided to retail vendors
that operated in more than one State
that would therefore have a regional or
national benefit. In these cases, it is
assumed that once a retail vendor has
programmed its system for WIC EBT,
that system can be used in another State
without further costs incurred; i.e., pay
once but use multiple times. This
approach is congruent with current
regulations and Section 17(h)(12)(E)(i)
of the HHFKA that prohibits imposing
costs of EBT to retail vendors during
EBT implementation.
As noted, the HHFKA requires the
establishment of criteria for cost-sharing
by State agencies and vendors of costs
associated with any equipment or
system not solely dedicated to
transacting EBT for the WIC Program.
These costs include, but are not limited
to: phone lines, internet connection,
hardware, software updates associated
with the equipment, and processing
fees. Shared costs must be allocated, or
fairly distributed, among all benefiting
parties. As such, proposed
§ 246.12(aa)(2) would require State
agencies use the Federal cost principles
set out at 2 CFR part 225 (Cost
Principles for State, Local, and Indian
Tribal Governments) in allocating costs.
The criteria would not only apply to
shared purchased costs, but also
applicable shared credits and
recoveries. Compliance with these
principles provides reasonable
assurance that the Federal Government
and the State agency bear their
respective fair shares of costs incurred
by the State agency to administer
Federal assistance programs. When a
cost benefits multiple programs or
entities, each party’s fair share is a
portion commensurate with the benefit
the program received from the State
agency having incurred the cost.
Determining fair share requires an
objective methodology, documented and
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consistently applied, for allocating costs
to benefiting parties. The State agency’s
allocation methodology would have to
generate a reasonable measurement of
the benefit each party receives from
shared costs.
To date, FNS has remained flexible in
defining cost sharing criteria and has
found that what may work for one State
agency may not work as well with
another State. Regardless of the
approach, however, each State agency’s
initiatives in this area would need to be
fairly employed across their retailer
base. The cost sharing criteria
established for equipment and other
associated costs that are not solely
dedicated to transacting EBT for the
WIC Program will follow the Federal
guidance established for cost allocation
principles as set forth in 2 CFR part 225.
To provide reasonable assurance that
these principles are being followed and
that the approach is applied fairly to all
retail vendors, the State agency must
furnish its allocation and/or cost sharing
methodology to FNS for review and
approval before incurring costs.
Processing Fees. In general, the term
‘‘processing fee’’ refers to an elective
charge to compensate for additional
consumer services. In the WIC EBT
environment, processing fees are
incurred by a WIC authorized vendor
from an outside service provider (called
an acquirer or third party processor)
who electronically ‘‘processes’’ each
card purchase from the vendor to the
appropriate bank or EBT processor. It is
common for processing fees to be a
negotiated flat fee of a range between
$0.02 and $0.10 per transaction (or
more) depending on the volume of
transactions.
As provided in Section
17(h)(12)(E)(iii)(I) of the CNA,
authorized WIC retail vendors would be
required to pay commercial processing
costs and fees if equipment is utilized
for WIC and other transactions. A retail
vendor that elects to accept EBT using
multi-function equipment would pay
commercial transaction processing costs
and fees imposed by a third-party
processor that the retail vendor elects to
use to connect to the State’s EBT
system. While the Department
understands that processing fees are not
customarily charged to retail vendors
who accept WIC EBT equipment from a
State agency or its contracted EBT
provider if the equipment is used solely
for the WIC Program, this proposed rule
would permit such fees after statewide
implementation. This is consistent with
our proposal prohibiting the cost of
maintenance fees in order to encourage
the adoption of multi-function
equipment. The processing fees may be
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per transaction fees charged in lieu of
ongoing maintenance fees or in some
combination consistent with industry
practice for commercial multi-function
equipment. Processing fees would not
be charged to retail vendors after
statewide implementation who are
needed for participant access and who
accept WIC EBT equipment from a State
agency or its contracted EBT provider
used solely for the WIC Program.
Section 246.12(aa)(3)(i) and section
246.12(aa)(4) of this rule address
processing fees.
Interchange Fees. The CNA at Section
17(h)(12)(E)(iii)(II) prohibits interchange
fees on WIC EBT transactions. Section
246.12(aa)(3)(ii) of this proposed rule
reflects this prohibition. An interchange
fee is the term used in the payment card
industry to describe a fee paid between
banks for the acceptance of card based
transactions. Interchange fees are
currently paid for credit and debit card
transactions in the commercial
environment, but not for WIC or SNAP
EBT transactions. Interchange fees are
paid by retailers to card issuers (the
banks that sponsor the credit or debit
cards). The rates are set by the card
association, such as MasterCard or
VISA, and are based on a combination
of factors including the transaction
amount, total volume, and type of
business. Issuers then pay fees to the
card associations.
Capability to Accept EBT Benefits. In
accordance with section 17(h)(12)(E) of
the CNA, proposed regulations at
§ 246.12(aa)(4)(ii) state that once a State
agency has implemented EBT statewide,
the State agency would require any
prospective retail grocer seeking to
become a WIC authorized vendor to
demonstrate the capability to accept an
EBT benefit prior to authorization. In
essence, the applying retail vendor
would be required to be ‘‘EBT ready’’ at
the time they apply, and there would be
no obligation for the State agency to
provide funds to cover EBT costs in
order for the retail vendor to participate
in the Program. As previously
mentioned, maintenance costs of EBT
systems and equipment after EBT
statewide implementation would be
considered unallowable, thereby
precluding the State agency from
incurring these costs. However, a State
agency may elect to fund any expense,
with USDA approval, of an applicant
retail vendor’s costs to obtain an EBT
capable cash register system in the event
there is a need to ensure WIC
participant access to their food benefits.
As WIC State agencies implement
EBT, each WIC retail vendor chooses to
either build WIC EBT functionality into
their existing electronic cash register
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(ECR) and commercial POS system, or
purchase a separate system, or standbeside EBT equipment, in order to have
the capability to accept EBT benefits. As
these systems are developed, State
agencies have the responsibility to
ensure they maintain the integrity of the
WIC Program benefit delivery system
and that Program participants have
access to their benefits. State agencies
currently use an extensive review,
testing and certification process to help
ensure WIC retail vendor’s EBT systems
comply with WIC EBT development
guidance and WIC Program
requirements. As the current retailer
certification process has been found to
be quite cumbersome, FNS and State
agencies are currently seeking ways to
improve this process while still
ensuring benefits are accurately
deducted from WIC participant EBT
cards or accounts.
FNS plans to establish procedures and
guidance in the Operating Rules for the
certification of retail vendor electronic
cash registers and associated payment
devices, to include the development of
common test scripts and testing criteria.
FNS is especially interested in reader
comment on the proposed certification
requirements that would be used to
determine retail systems as ‘‘EBT
capable’’ once a State agency has
implemented EBT statewide. Further
discussion on certification requirements
follows in the Technical Standards
section of this rulemaking.
5. Minimum Lane Coverage Guidelines
Section 17(h)(12)(F) of the CNA
requires that the Department establish a
minimum standard for installing WIC
EBT equipment, or terminals, in vendor
locations. This proposed rule at
§ 246.12(z)(2) provides a national WIC
EBT vendor equipment coverage
formula that would be consistent from
state-to-state and establishes a minimum
level of equipage for POS terminals used
to support the WIC Program. This is
consistent with the legislative
requirement to establish national
standards for implementation of WIC
EBT systems, including standards for
lane coverage for terminals to accept
WIC EBT transactions. These minimum
standards apply to all systems and
equipment used to support WIC EBT,
whether the equipment is multifunctional or used solely for the WIC
program.
The proposed regulations at
§ 246.12(z)(2)(i)–(ii) requires an EBT
equipment installation formula similar
to the SNAP equipment installation
requirements. Installation of one
terminal for every $11,000 in monthly
WIC sales would be required for
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superstores and supermarkets, and
installation of one terminal for every
$8,000 in monthly WIC sales would be
required for all other vendors. Given the
variety of farmers and farmers markets,
and the variety of electronic solutions
available that permit a device to be
shared by several farmers, State agencies
would be permitted to determine the
equipment to be installed to support
farmers or farmers markets authorized to
accept a cash value benefit. POS devices
would be installed up to a maximum of
four lanes but not more than the number
of lanes in a store location. This
formula, contrary to SNAP regulations,
does not require all lanes to be equipped
for stores earning 15 percent or more of
their food sales in WIC business; the
HHFKA does not require such a
threshold as is required in the Food and
Nutrition Act of 2008 (Pub. L. 111–296).
Additionally, the percentage threshold
for all lanes is not necessary because
most WIC-only stand-beside POS
devices will be needed in locations that
have fewer than three lanes. State
agencies would have authority under
this proposed regulation to allow for
alternative installation formulas, upon
FNS approval.
Because electronic payments are
already prevalent in many independent
grocer and supermarket lanes today, the
need to install separate WIC EBT
terminals should primarily apply to
smaller WIC grocers rather than multiState supermarkets that will, in most
cases, use their own electronic cash
registers. FNS fully expects that most
situations requiring a State agency or its
contractor to install WIC-only standbeside equipment will involve smaller
vendors who: (1) may not be able to
afford the cost to add WIC capability to
their existing cash register system; or (2)
may not have an electronic cash register
at all. FNS also anticipates that some
multi-lane retail vendors will be
equipped temporarily with WIC-only
stand-beside equipment during
statewide EBT expansion because some
may be unable to integrate WIC EBT
into their cash register systems within
the State agency’s implementation
schedule. In these instances, the lane
coverage installation formula will
ensure a basic level of service to WIC
participants.
In order to develop a WIC EBT lane
coverage installation formula, FNS
considered the current minimum lane
coverage formula required by the SNAP
EBT regulations. This formula
establishes a threshold for food retailers
(hereafter referred to as retail vendors)
based on their level of SNAP business
each month. The SNAP installation
formula specifies that retail vendors
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redeeming 15 percent or more of their
total food sales in SNAP benefits must
have all lanes equipped. For stores
below the 15 percent threshold, SNAP
retailers classified as superstores and
supermarkets receive one EBT terminal
for every $11,000 in monthly SNAP
sales. All other SNAP retailer types
receive one EBT terminal for every
$8,000 in monthly SNAP sales.
The two goals of the lane coverage
installation formula for SNAP were to:
(1) Ensure adequate access for SNAP
recipients; and (2) ensure that the SNAP
EBT shopping did not adversely affect
time required to complete EBT
purchases in the checkout lane. Actual
experience has generally shown the
larger supermarkets and independent
stores with three or more checkout lanes
utilizing their own integrated cash
register equipment rather than installing
separate EBT equipment under the
installation formula required by SNAP
regulations. This was largely the result
of the adoption of electronic payment
systems adopted by the grocery industry
that began in the late 1980’s and
continued throughout the 1990’s.
Consequently, the vast majority of
SNAP EBT-only terminals deployed by
State agencies have been installed in
smaller retail vendor locations with less
than three lanes.
Over the years, WIC State agencies
have used a variety of lane coverage
installation formulas. A variant of the
SNAP installation formula was used by
the Texas and New Mexico WIC State
agencies, both utilizing the smart card
technology solution, in devising their
WIC EBT equipment reimbursement
formula. Both Texas and New Mexico
provided funding to allow the WIC
vendors to purchase their own certified
commercial cash registers with WIC
EBT functionality. The reimbursement
formula, in essence, determined a
minimum lane coverage installation
formula. This reimbursement formula
mirrors the SNAP EBT formula by
classifying supermarket retail vendors
(those with annual gross food sales of $1
million or higher) and non-supermarket
retail vendors (those with annual gross
food sales below $1 million). The Texas
and New Mexico WIC State agencies
also included a formula to specifically
address the above fifty percent vendors,
as defined at § 246.2 of WIC regulations,
since their gross food sales reflect a
higher percentage of WIC food
purchases, and therefore, must be
considered separately for lane coverage
determinations. Lastly, these two State
agencies allowed for one lane to be
reimbursed for any newly authorized
WIC vendor with no prior sales history
available.
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Additional WIC EBT State agencies
each established their own lane
coverage installation formulas as well,
but based their formulas on either the
transaction activity for paper vouchers
or the availability of funding. For
example, the Michigan State agency
provided devices based on the following
annual WIC redemption criteria: one
device for redemption below $70,000;
two devices for redemption between
$70,000 and $200,000; three devices for
redemption between $200,000 and
$300,000; and four devices for
redemption above $300,000. In some
instances, the State agency also installed
devices that were capable of providing
access to WIC benefits, SNAP benefits,
and cash EBT. The Kentucky WIC State
agency took a similar approach
equipping vendors with one device with
up to $22,000 in annual WIC sales, and
an additional device for every $11,000
in additional WIC sales; not to exceed
a total of four devices. The Chickasaw
Nation WIC State agency adopted a
similar formula, but used lower
thresholds in increments of $5,850 for
up to four lanes. Conversely, funding
constraints had to be taken in
consideration for the Nevada WIC State
agency, which provided equipment for
two lanes per each authorized WIC
vendor location, regardless of annual
WIC redemption volume. The Wyoming
WIC State agency also established a
reimbursement formula based upon the
availability of funding at the time.
Given the WIC EBT State agencies’
lane coverage experiences to date, FNS
believes the SNAP equipment formula
represents a reasonable and consistent
basis to allow WIC participants to
purchase their WIC foods in the same
manner as all other non-program
customers. Therefore, FNS is proposing
a similar lane coverage formula as the
SNAP installation formula. This
proposed solution will also help better
align equipment in stores and
streamline the number of devices
installed if a store location is authorized
for both the WIC and SNAP programs.
FNS proposes at § 246.12(z)(2) that
during initial EBT implementation,
State agencies be required to equip no
more than four lanes with WIC EBT
terminals at no cost to the WIC vendor
in accordance with the guidelines noted
above. (Vendors can agree to incur some
of these costs voluntarily). State
agencies would not be required to
provide more devices than the number
of lanes in the location. For example, if
a vendor qualifies for three lanes based
upon their level of WIC redemptions,
but only has two checkout lanes, only
two devices will be provided by the
State agency. However, a State agency
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may elect to provide an additional
device to be used at the customer
service counter, or nearby, in order to
allow WIC participants to obtain their
current WIC food balance without being
limited to only obtaining the
information in a checkout lane. Newly
authorized vendors would be provided
one device initially unless the State
agency is aware of prior WIC
redemption levels in that location that
would justify additional terminals to
ensure adequate participant shopping
access.
Once a State agency has implemented
WIC EBT statewide, the State would
continue to provide a single terminal for
newly authorized vendors the State
agency has determined are necessary for
WIC participant shopping access.
However, if participant access is not an
issue, the State agency would require
vendors applying for WIC authorization
to obtain their own WIC EBT capable
register system in order to accept WIC
benefits. Please refer to the section
related to imposition of costs on WIC
vendors for further information on this
issue.
In some instances, WIC State agencies
have worked with their SNAP agencies
to acquire WIC and SNAP EBT services
through a single contract, which would
permit a single POS terminal device to
be installed in authorized vendor
locations that accept both WIC and
SNAP benefits. The Michigan and
Nevada WIC State agencies have done
this, although through different
processes. FNS takes no position
relative to the advantages or
disadvantages of such an approach. It is
also very likely a WIC State agency will
encounter retail vendor locations with a
SNAP EBT-only device. We encourage
State agencies to work with their SNAP
counterparts to avoid situations where
installation of two government devices
in the same retail vendor check-out lane
is necessary. Where there is a common
contractor providing EBT services for
both WIC and SNAP EBT to the State,
it has been customary to replace the
SNAP EBT-only device with a
combination device capable of accepting
both WIC and SNAP benefits. FNS
would be interested in comments from
State agencies and industry on ways a
single device may be utilized when
there is not a common contractor shared
between the WIC and SNAP agencies. If
the WIC State agency has determined
that a joint WIC and SNAP/Cash EBT
terminal is necessary, an alternate lane
coverage formula may be proposed for
FNS approval that takes into account
use of the same terminal device for
access by WIC, SNAP and any cash
benefit Program participants. The
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appropriate allocation of the costs for
these shared devices must be included
in the Implementation Advance
Planning Documents provided for FNS
approval.
6. Technical Standards and Operating
Rules
Background. FNS has long recognized
that standards and common business
rules are needed for successful WIC EBT
implementation. In the early smart card
WIC EBT implementations, common file
formats were defined so vendors could
easily accept the electronic lists of
approved WIC foods from multiple State
agencies. Vendors and State agencies
also identified the need to use standard
file formats for the daily payment claim
and hot card files exchanged in the
smart card EBT systems and Approved
Product List (APL) files that all EBT
systems exchange with vendors.
Similarly, in the online WIC EBT
environment, efforts were made to add
WIC components to the standard online
messages used to approve each
purchase. The American National
Standard Institute (ANSI) developed the
X9.93 standards for WIC systems as a
result of these needs. X9.93 standards
addressed message standards for online
WIC EBT and file formats for both
online and smart card WIC EBT.
Early implementers of WIC EBT were
required to comply with the ANSI
standard but had some flexibility in
their implementations to do what was
best for them in order to successfully
implement their projects. In the smart
card/offline environment, Texas and
New Mexico WIC Programs agreed to
implement the technical standards,
although Texas implemented a more
complex settlement server solution
compared to New Mexico, which
resulted in some differences in file
handling. Similarly, in the online EBT
environment the X9.93 standard
allowed for two different purchase
processes which resulted in differences
between the Michigan and Kentucky
WIC EBT online systems compared to
the Nevada WIC EBT online system.
After some discussions, it was
determined that the online approach
taken by Michigan and Kentucky would
prevail for purchases involving
integrated vendors in their online
environment.
Efforts are now underway to further
refine and expand technical standards
and operating rules applicable to WIC
EBT. The goal of these efforts is to have
rules and standards that will promote a
single smart card implementation
process and a single online
implementation process that results in
faster and less costly EBT adoption by
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State agencies and other stakeholders.
As additional State agencies implement
WIC EBT, they will be able to take
advantage of the integrated retail cash
register systems and other components
of the payments system that comply
with the common specifications. Other
standards related to EBT are also being
developed, such as Management
Information System (MIS) to EBT
system interface specifications and
standard retailer certification processes,
which will further simplify and
streamline future EBT implementations
for WIC State agencies, allowing them to
capitalize and benefit from earlier
implementation efforts.
Operating Rules and Technical
Implementation Guide (TIG)
Development. Section 17(h)(12)(G) (ii) of
the CNA requires that State agencies,
contractors and authorized WIC vendors
participating in the Program
demonstrate compliance with
established technical standards and
operating rules. Failure to comply with
the Operating Rules would result in
actions consistent with violations
outlined in the vendor agreement found
at section 246.12(h)(3) that apply to
authorized retail vendors. Two of the
most comprehensive compilations of
standards and rules established for WIC
EBT are the EBT Operating Rules and
the TIG. The Operating Rules spell out
the basic business rules for each
function in an EBT system so that
implementations will be consistent
among each of the stakeholders
participating in the WIC EBT payment
network. The TIG, which is based on the
ANSI X9.93 standard, supplements the
Operating Rules with more specific
technical information and guidance on
what food vendors must do to support
WIC EBT.
Given that technology is continually
advancing, it is recognized that these
standards and rules may not contain all
necessary standards and rules that may
be identified as we continue to expand
WIC EBT, and that current and future
standards will evolve over time.
Therefore, the proposed rule at
§ 246.12(bb)(1)(i), which addresses the
Operating Rules and technical
standards, is written broadly and allows
for updating in the future as technology
advances.
As noted, FNS feels strongly that in
order to implement WIC EBT
nationwide, a common set of technical
standards and operating rules must be
followed to facilitate EBT expansion
efficiently and consistently from state to
state. To respond to this need, the EBT
Operating Rules and TIG were created
that address, respectively, the ‘‘what’’
and ‘‘how’’ of EBT implementations.
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FNS, State agencies, and industry
stakeholders collaboratively developed
the EBT Operating Rules and TIG to
help guide State agencies and industry
in implementing WIC EBT systems. This
collaborative effort has enabled the
Operating Rules and TIG to be accepted
and implemented among EBT State
agencies, their authorized vendors,
processors and other stakeholders. The
Operating Rules establish national
practices consistent with FNS and state
policies that affect the WIC EBT
payment process, and follow the card
payment models in use by the credit,
debit and EBT SNAP/Cash payment
networks.
The Operating Rules and TIG impact
retailers, acquirers, third party
processors and EBT host systems (state
or contractor). For vendors and their
cash register software, a national set of
Operating Rules enables them to update
their cash registers to handle WIC
purchases, discounts, receipts, security
and exception handling in all states
where they conduct business. Acquirers,
the companies that provide software,
hardware and other payment services to
authorized WIC vendors, will also be
able to update their systems once and
provide service to the many vendors
they conduct business with. A single set
of Operating Rules facilitates EBT
implementation by allowing authorized
vendors and their acquirers to provide
service in multiple State agencies using
one set of ‘‘business rules,’’ thus saving
significant time and money to support
WIC EBT. These Operating Rules and
technical guidelines make WIC EBT cost
effective for vendors to support their
integrated cash register systems.
Third party processors, the companies
that move electronic transactions to card
issuers (EBT hosts for WIC) for payment
and provide reimbursement to their WIC
authorized vendors for all purchases
approved electronically, use the
Operating Rules to standardize
processing and to establish common
liability provisions in the multiple
contracts they enter into with
authorized WIC retail vendors and
others in the payment process. For EBT
host providers, either an EBT processor
or a State agency, the Operating Rules
and TIG permit consistent processing of
all transactions among State agencies.
The TIG requirements are crucial to host
EBT providers because they define how
the technical data in each purchase
must be included in an online WIC EBT
purchase message response that must be
received and processed by a retail
vendor cash register system. For a smart
card system, the purchase details
identified in the TIG are written to a
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claim file that is later sent to the State
agency for payment.
The present Operating Rules are
divided into several sections that
outline requirements for acquirers, WIC
vendors, issuers (states) and card
holders (WIC participants). The TIG
provides technical guidance on the use
of the ANSI X9.93 messages and files to
ensure consistency in WIC State agency
EBT implementations. There are also
sections that discuss the card
requirements such as the location of the
magnetic stripe or smart card chip, the
card numbering system and applicable
technical standards. Because WIC EBT
requires the exchange of unique files
with authorized vendors that are not
necessary for other payment tender
types, the business rules are defined for
the various files that are exchanged
daily with authorized WIC vendors. For
example, an Authorized Product List
(APL) file is one of the files that are
exchanged with vendors daily. The APL
file contains all of the Universal Product
Codes (UPC) and Price Look-Up (PLU)
codes approved for use within a State
agency. UPCs are 12 digit numbers
embedded in a bar code printed on a
product label that can be read by
scanners in a checkout register. PLUs
are 4 or 5 digit numbers associated with
specific fruits or vegetables (e.g. bananas
have a PLU of 4011). The APL file is
stored at the electronic cash register to
allow the WIC retail vendor to identify
food items scanned at the checkout
counter as WIC or non-WIC items. The
APL file section in the TIG specifies the
technical information on the file
structure and specific data elements in
each State agency’s APL file. To
illustrate the need for flexibility to allow
for updates and changes, a future
change request might allow for a farmers
market application on a smart phone to
use an abbreviated APL file and provide
a balance receipt that contains only the
CVB balance rather than all food
balances associated with the
participant’s EBT card.
As a second example, the Operating
Rules define business rules for
payment/reimbursement to vendors.
Current WIC regulations require WIC
State agencies to pay vendors within 60
days after valid paper food instruments
have been submitted for redemption by
vendors. Although 60 days is a realistic
and necessary timeframe in the paper
environment, established industry
standards in the EBT environment
require the exchange for payment in a
much shorter timeframe. All
stakeholders concurred through
collaborative efforts in defining the
Operating Rules that State agencies
should pay vendors, farmers and home
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food delivery contractors within two
days of submitting a valid electronic
claim for payment to mirror industry
standards. To allow for the greatest
flexibility in this area, § 246.12(z)(3)
proposes to require payments be made
to vendors, farmers and home food
delivery contractors in accordance with
established rules and technical
requirements. This broad language will
also allow for future electronic benefit
delivery systems beyond the retail
vendor environment.
The Operating Rules and TIG also
include specific requirements and
technical information on CVB
transactions, to include split tender.
Split tender is defined as purchasing a
single WIC food item with two or more
tender types. For example, when WIC
participants purchase fruits and
vegetables using their CVB, they are
allowed to pay from their own funds
using other tender types (e.g. SNAP
benefits, credit card or cash) if the CVB
balance is insufficient. This type of
transaction at the register can become
quite complex and the retail vendor
must ensure the correct purchase
information is correctly applied to each
tender type. Electronic cash registers
can support a split tender purchase but
functionality to support this for smart
cards is limited at the present time. The
WIC EBT Operating Rules address what
is allowed for split tender and the TIG
provides additional technical guidance.
The Operating Rules and TIG also
specify what data is required for the
purchase receipt. This is important
because WIC benefit prescriptions are
time-limited; they are available for a 30
day period and then expire. Purchase
receipts contain the date when the
electronic benefit will expire so the WIC
shopper will know how much time they
have to purchase the remaining foods on
their electronic benefit. These types of
standards are very important to retail
vendors and their system developers
because they are able to program their
software to the TIG requirements once
for use in any State agency where they
are authorized, thereby eliminating the
need for separate software development
for each State agency WIC EBT
implementation.
WIC vendor requirements are also
defined in the Operating Rules and TIG.
For example, a participant’s EBT card
must be presented at the time of sale to
be accepted by the WIC authorized
vendor as a fraud prevention
requirement. The Operating Rules also
require the vendor to support a
manually key-entered card number if a
magnetic stripe EBT card is presented
for payment to the checkout clerk. This
key-entry capability is a back-up
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procedure that enables the purchase to
occur if the card is damaged or
unreadable for some reason. Currently,
a key-entered card number will not
work for smart cards because the card
chip must be physically in contact with
the card reader in order to read the card
balance before the rest of the purchase
can be completed. Should contactless
smart cards become prevalent in the
United States payment systems, the
Operating Rules and TIG may need to be
amended. Future updates to the
Operating Rules and/or TIG may
include details on standard messages
that must be sent between a retail
system card reader and a smart card.
FNS expects that this will be necessary
to ensure that new card and card reader
technologies remain compatible with
WIC requirements. Technical security
requirements may also be addressed in
future standardization efforts.
After thorough examination, FNS has
determined that because the WIC EBT
Operating Rules and TIG will be
evolving documents, the actual contents
of these documents will not be
promulgated. Rather, FNS believes that
to ensure the Operating Rules and TIG
remain viable, current, and accurate, we
must remain flexible in our ability to
address changes and updates as they are
needed. As such, the Operating Rules
and TIG will be maintained in a manner
similar to how the Quest EBT Operating
Rules are maintained in the SNAP EBT
environment. Unlike SNAP EBT,
however, FNS has taken on the WIC
EBT document maintenance
responsibility, at least initially, because
some State agencies expressed concern
that they would have insufficient input
into the Operating Rules and TIG if they
are maintained by an industry
organization.
The authority to maintain and update
these standards and rules outside of the
regulations is granted under § 246.3(b)
of current WIC Program regulations,
which state that State agencies must
administer the Program in accordance
with the requirements set forth in FNS
guidelines and instructions. Therefore,
FNS has the authority to require State
agencies to comply with program
guidelines such as these Operating
Rules, the TIG and other standards
established for the implementation of
EBT. As a result, FNS will maintain
them as required guidance rather than
include them in current regulations.
FNS intends to treat the Operating
Rules and TIG as required guidance that
will be, at a minimum, updated
annually. FNS has established a
maintenance process that allows all
stakeholders the opportunity to submit
change requests necessary to clarify,
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change or add to the rules that are
prompted by implementation activity.
This process, consistent with how credit
and debit network operating rules are
updated, permits stakeholders to submit
a change request to FNS for
consideration. Once received, reviewed
and analyzed for potential impact, the
change request will be published on a
Web site for comment. Additionally, an
opportunity to discuss the proposed
changes will be provided and a final
version of the change request will be
published for a minimum 30 day time
period. Once this comment period is
completed, a schedule for
implementation will be identified in the
final change request. Updates will be
issued as technical bulletins and then
incorporated into the annual update for
each document. As some change
requests may require more extensive
upgrades, the schedule for
implementation will vary accordingly.
A copy of the Operating Rules and
Technical Implementation Guide is
available on the FNS web site at: http:
//www.fns.usda.gov/wic/EBT/
operatingrules-implemguide.htm.
Retail Vendor Certification
Procedures for ‘WIC EBT Capability.’ As
discussed previously in the section on
statewide cost sharing, FNS plans to
establish procedures and guidance for
the certification of retail vendor
electronic cash registers and associated
payment devices, to include the
development of common test scripts and
testing criteria. These standardized
processes will assist State agencies
when seeking assurances from a retail
vendor that applies to become a WIC
authorized vendor that their electronic
cash register system meets the criteria
for being ‘EBT capable’. These
standardized processes will also help to
assure that retail vendors are being
consistently treated nationwide. Under
the HHFKA at Section 17(h)(12)(E)(iv)
and reflected in the proposed regulation
at § 246.12(aa)(4)(ii), once a State agency
is operating WIC EBT statewide, the
State agency must require that a retail
vendor applicant demonstrate it is WIC
‘EBT capable’ prior to the State agency
authorizing the vendor to participate in
the Program, unless the State agency
determines that the vendor is necessary
for participant access.
To facilitate standardized processes
and assist State agencies when seeking
assurances that authorized vendors meet
the criteria for being ‘EBT capable,’ FNS
intends to provide guidance that would
require retail vendors to demonstrate
their capability to accept EBT benefits
by: (1) Using an abbreviated testing and
certification process if the retail vendor
is using a pre-certified system that is
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already in operation in other EBT State
agencies; or (2) using an extensive
certification process if the retail vendor
is using a new system or has made
substantial customization changes to a
pre-certified system to meet specific
business requirements. The retailer
would bear all expenses and
responsibility to ensure the system is
certified by the State agency. The
retailer would also be expected to work
with the State agency to determine how
they would be required to demonstrate
their EBT solution is capable to accept
EBT benefits.
FNS is interested in ensuring that
integrated cash register systems and
other system components complete WIC
purchases accurately and result in
proper payment of WIC funds. WIC
participants should be protected from
errors in payment software that
incorrectly deduct the wrong quantities
of benefits from their WIC EBT food
balances. Likewise, State agencies have
a fiduciary responsibility to ensure that
payments made to WIC retail vendors
are accurate and do not result in a
liability for paying for benefits that were
not authorized to be purchased by a
WIC card holder. Therefore, improving
the current certification process should
be a collaborative effort among WIC EBT
stakeholders to ensure all affected
entities are involved in defining a new
process for retailer certification.
As we have approached other
technical standards and operating rules
related to various aspects of EBT
implementation, we will ultimately
include retailer certification standards
and processes in the Operating Rules
and TIG, as appropriate, after
consultation and collaboration with
WIC EBT stakeholders. Therefore, the
discussion included in this preamble is
for information purposes only. FNS
welcomes comments in this area,
particularly from State agencies, EBT
processors, and retail vendors, as this
will help to inform us on how we might
approach retail certifications in the
future.
Universal Interface Standard. FNS is
currently working with State agencies
and industry to develop a WIC
Universal MIS–EBT interface document,
which will define how data is
exchanged between the two systems to
support WIC EBT and to recommend
where EBT-related data should be
housed/maintained. All WIC State
agencies use and maintain an MIS
certification system that is used to
enroll and certify WIC participants and
perform other necessary functions
related to WIC Program operations.
Once a WIC participant is certified, the
MIS calculates the food prescription
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that is written to a WIC EBT smart card
or recorded in the online EBT account.
The Universal Interface is designed to
standardize the data and functions each
system must support to operate a WIC
EBT system. Some of the Universal
Interface functions include setting up
participant demographics, issuing a WIC
electronic benefit prescription and
exchanging data related to benefit
updates and EBT redemption in files.
The Universal Interface will
ultimately help reduce the effort and
cost of EBT implementations by
allowing the various MIS systems to
‘‘connect to’’ the various EBT systems in
a common or standardized way. MIS
systems are typically transferred from
state to state, and if the EBT services are
procured outside the state, the Universal
Interface will help reduce the effort and
cost to implement EBT in multiple State
agencies and enables an ‘even playing
field’ whenever a State agency contract
for EBT service is re-procured. This type
of standardization opens up competition
and reduces the cost for conversion to
different MIS and EBT providers.
Unlike the TIG, which applies to
systems outside the State agency MIS,
the Universal Interface standard governs
the interaction between a state MIS and
an EBT system. The Universal Interface
specifies how a participant’s
information and electronic benefits will
be sent automatically from a clinic
computer to the EBT host system. It also
involves exchanges of information on
authorized WIC vendors, to include data
on retail vendors that is necessary to
permit the EBT system to approve any
purchases made at a retail vendor’s
location. Another example is the
exchange of data related to the specific
cost containment peer group to which a
newly authorized WIC retail vendor is
assigned. The EBT host system tracks
this information and edits prices
submitted against the peer group price
provided by the State agency.
Other Standards and Requirements.
As mentioned previously, other
standards may be necessary over time,
and FNS must be able to establish these
standards and/or incorporate these
changes into the existing technical
standards and guidelines. WIC State
agencies must also accommodate and
implement changes in the technical
standards, operating rules or other
established guidelines. One example of
this is the announcement by the VISA
card network to introduce smart cards
into the U.S. payment system, which
may include contactless options that
could be on a smart phone. WIC may
need to put forth technical standards in
order to allow similar contactless
acceptance. Other examples of
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standards that may need to be addressed
in the future include system security
standards for Personal Identification
Numbers (PINs), as well as other
security aspects of an EBT system.
Section 246.12(bb)(1)(ii) of the proposed
regulations would require compliance to
such standards established and
approved by the Secretary that relate to
WIC EBT.
Transitioning from a paper-based food
instrument system to an EBT system
offers an opportunity for enhanced
customer service to WIC participants.
As such, this proposed rule would
require at § 246.12(bb)(2) a State agency
to replace participant benefits within
five business days following notice by
the household. The State agency would
be required, at a minimum, to replace
benefits one time in a three-month
benefit issuance period. The
replacement process would enable the
remaining balances on an account to be
temporarily put on hold until the
benefits could be transferred to a new
account. Currently there is no regulatory
requirement for the replacement of WIC
benefits reported lost or stolen, but
rather is a State agency option. At the
time of this writing, all WIC EBT State
agencies have opted to replace EBT
benefits reported lost or stolen, with the
maximum wait time of five business
days. Online EBT technology offers realtime participant benefit data, affording
the opportunity for benefits to be
replaced immediately. Since participant
benefit data is located directly on the
smart card in the offline environment,
more time must be provided to allow for
store purchase data to be settled in order
to receive an accurate balance of
remaining benefits. To date, the
maximum timeframe required for
electronic benefit replacement by an
EBT State agency is five business days;
therefore, current EBT business practice
is congruent with this proposal.
To leverage additional opportunities
to enhance customer service for WIC
participants, § 246.12(bb)(3) of this
proposed rule would also require a State
agency to provide a toll-free, 24-hour
hotline number for EBT cardholder
assistance. Customer service can be
provided via an automated system and/
or live representatives and internet
account access. This hotline number
could provide a variety of services such
as enabling participants to report a lost
or stolen card through a single, toll-free
phone call at any time, and request a
replacement. At this time of writing,
only a limited number of EBT State
agencies provide this service to WIC
participants, none of which are offline
EBT State agencies. However, the
Wyoming WIC Program had provided
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24-hour participant support via
contracted services in their offline
system environment in the past, but
determined the cost to provide such a
service exceeded the benefits and
ultimately terminated this service in
2008.
While FNS supports the potential for
enhanced business practices and
customer service that EBT may provide,
we also recognize the potential
affordability impact and management of
resources with such proposed
requirements for all EBT State agencies
and, therefore, welcome and encourage
reader comment.
7. National Universal Product Code
(NUPC) Database
Each WIC State agency is required to
authorize eligible foods and develop a
list of those food items that are available
to WIC participants to purchase. In a
WIC EBT environment, authorized
vendors are provided an electronic file
containing the State agency’s current list
of authorized foods. This list of
individual products is commonly
referred to as the WIC State agency’s
APL. The APL includes the UPC or PLU
code for each approved item. As
products are scanned at the checkout
lane, the UPC or PLU is matched to the
state specific APL. Food items that
match the APL, and which are
presented in quantities less than or
equal to the remaining benefit balance
associated with the participant’s WIC
EBT card, are approved for purchase.
Unmatched items, or items in excess of
the available account balance, are not
allowed for purchase with WIC benefits.
The NUPC database will serve as a
national central repository for
information about WIC authorized foods
from all WIC State agencies operating an
EBT system, and will provide State
agencies with the ability to share
information and eliminate duplication
of effort when creating or maintaining a
list of individual products which are
eligible for purchase using WIC benefits.
Congress first noted the importance of
creating the NUPC database with the
passage of the Child Nutrition and WIC
Reauthorization Act in 2004. This
legislation directed the Secretary of
Agriculture to: (1) establish a national
Universal Product Code database for use
by all State agencies; and (2) make
available from appropriated funds such
sums as are required for hosting,
hardware and software configuration,
and support of the database. It was on
this basis that FNS initially developed
a database and user interface which
allows State agencies to store and
retrieve specific information on foods
found to be eligible for purchase using
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WIC benefits. The HHFKA reinforced
Congress’ original intent, stating that the
Secretary shall establish a NUPC
database to be used by all State
agencies, and that it be made available
by December 10, 2012.
While the provisional requirement to
establish a NUPC database has been met
and the current version of the NUPC
database is available for use in both the
test and production environments, FNS
recognizes that the current version of
the NUPC database is difficult to use,
requires a significant time commitment
to add products, and does not capture
data in a consistent format. As a result,
several WIC State agencies have
developed UPC databases for individual
State agency use. These individual UPC
databases are not interconnected and do
not serve as a central repository of
information which can be freely shared
between all WIC State agencies. FNS is,
therefore, moving forward with several
enhancements to the NUPC database
which will: simplify the data input
process; expand the database to include
nutrition information and ingredients
for each product; and provide for an
independent third party to assume
responsibility for populating the NUPC
database while ensuring that the
information housed in the database is
accurate, complete, and consistent.
Several national and regional grocery
chains have requested a single point of
connection for WIC EBT file transfers to
reduce the number of connections each
retailer must establish or maintain while
operating EBT systems. In response to
that request, FNS intends to develop a
centralized file transfer capability, or
‘‘clearinghouse,’’ to facilitate the
transfer of APL’s between State agencies
and their authorized vendors. In support
of this objective, FNS proposes at
§ 246.12(cc) to require WIC State
agencies to submit an electronic copy of
their current APL prior to the APL
becoming effective or making it
available to the State agency’s
authorized vendors. The current APL
will be used for subsequent distribution
to authorized vendors via the
‘‘clearinghouse.’’ A national food
category/subcategory table standard,
which plays a critical role in EBT food
package issuance and redemption
processes, has been established but is
currently not required for use. While a
national standard format for a category/
subcategory table and APL file are both
important and desirable as WIC EBT
expands, FNS recognizes that
mandating such a requirement may
create a burden on State agencies. As
such, FNS welcomes reader comment
on the potential barriers, obstacles, and
benefits State agencies would incur if
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conformity of a national standard APL
was required by FNS. FNS also invites
reader comment on how conformity
could be effectively instituted.
Executive Orders 12866 and 13563
Executive Orders 12866 and 13563
direct agencies to assess all costs and
benefits of available regulatory
alternatives and, if regulation is
necessary, to select regulatory
approaches that maximize net benefits
(including potential economic,
environmental, public health and safety
effects, distributive impacts, and
equity). Executive Order 13563
emphasizes the importance of
quantifying both costs and benefits, of
reducing costs, of harmonizing rules,
and of promoting flexibility.
This proposed rule has been
determined to be ‘‘Not Significant’’
under section 3(f) of Executive Order
12866; therefore, no OMB review is
required.
Procedural Matters
Regulatory Flexibility Act
This proposed rule has been reviewed
with regard to the requirements of the
Regulatory Flexibility Act of 1980 (5
U.S.C. 601–612). Pursuant to that
review, Administrator of the Food and
Nutrition Service, Audrey Rowe, has
determined that this rule will not have
a significant economic impact on a
substantial number of small entities.
State and local agencies and WIC
recipients will be most affected by the
rule, and WIC authorized vendors and
the food industry may be indirectly
affected. The proposed rule would
provide State and local agencies with
increased flexibility in food delivery
services for the Program. Vendors and
the food industry would realize
increased sales of some foods and
decreases in other foods, with an overall
neutral effect on sales nationally.
Public Law 104–4, Unfunded Mandates
Reform Act of 1995 (UMRA)
Title II of the UMRA establishes
requirements for Federal agencies to
assess the effects of their regulatory
actions on State, local, and tribal
governments and the private sector.
Under Section 202 of the UMRA, the
Department generally must prepare a
written statement, including a
cost/benefit analysis, for proposed and
final rules with ‘‘Federal mandates’’ that
may result in expenditures to State,
local, or tribal governments, in the
aggregate, or to the private sector of
$100 million or more in any one year.
When such a statement is needed for a
rule, section 205 of the UMRA generally
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requires the Department to identify and
consider a reasonable number of
regulatory alternatives and adopt the
least costly, more cost-effective or least
burdensome alternative that achieves
the objectives of the rule.
This proposed rule contains no
Federal mandates (under the regulatory
provisions of Title II of the UMRA) that
impose costs on State, local, or tribal
governments or to the private sector of
$100 million or more in any one year.
This rule is, therefore, not subject to the
requirements of sections 202 and 205 of
the UMRA.
Executive Order 12372
WIC is listed in the Catalog of Federal
Domestic Assistance under No. 10.557.
For the reasons set forth in the final rule
at 7 CFR part 3015, Subpart V and
related Notice (48 FR 29115, June 24,
1983), this program is included in the
scope of Executive Order 12372 that
requires intergovernmental consultation
with State and local officials.
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Federalism Summary Impact Statement
Executive Order 13132 requires
Federal agencies to consider the impact
of their regulatory actions on State and
local governments. Where such actions
have federalism implications, agencies
are directed to provide a statement for
inclusion in the preamble to the
regulations describing the agency’s
considerations in terms of the three
categories called for under section
(6)(b)(2)(B) of Executive Order 13132.
Executive Order 12988
This rule has been reviewed under
Executive Order 12988, Civil Justice
Reform. This rule is intended to have
preemptive effect with respect to any
State or local laws, regulations or
policies which conflict with its
provisions or which would otherwise
impede its full implementation. This
rule is not intended to have retroactive
effect unless so specified in the DATES
paragraph of the preamble of the
proposed rule. Prior to any judicial
challenge to the provisions of this rule
or the application of its provisions, all
applicable administrative procedures
must be exhausted.
In WIC, the administrative procedures
are as follows: (1) State and local
agencies, farmers, farmers’ markets, and
roadside stands—State agency hearing
procedures issued pursuant to 7 CFR
246.18; (2) Applicants and
participants—State agency hearing
procedures pursuant to 7 CFR 246.18;
(3) sanctions against State agencies (but
not claims for repayment assessed
against a State agency) pursuant to 7
CFR 246.19—administrative appeal in
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accordance with 7 CFR 246.16, and (4)
procurement by State or local
agencies—administrative appeal to the
extent required by 7 CFR 3016.36.
Civil Rights Impact Analysis
FNS has reviewed this rule in
accordance with Departmental
Regulations 4300–4, ‘‘Civil Rights
Impact Analysis,’’ and 1512–1,
‘‘Regulatory Decision Making
Requirements.’’ After a careful review of
the rule’s intent and provisions, FNS
has determined that this rule is not
intended to limit or reduce in any way
the ability of protected classes of
individuals to receive benefits in the
WIC Program. Federal WIC regulations
specifically prohibit State agencies that
administer the WIC Program, and their
cooperators, from engaging in actions
that discriminate against any individual
in any of the protected classes (see 7
CFR 246.8 for the nondiscrimination
policy in the WIC Program). Where State
agencies have options, and they choose
to implement a certain provision, they
must implement it in such a way that it
complies with the WIC Program
regulations set forth at § 246.8.
Executive Order 13175—Consultation
and Coordination With Indian Tribal
Governments
E.O. 13175 requires Federal agencies
to consult and coordinate with tribes on
a government-to-government basis on
policies that have tribal implications,
including regulations, legislative
comments or proposed legislation, and
other policy statements or actions that
have substantial direct effects on one or
more Indian tribes, on the relationship
between the Federal Government and
Indian tribes, or on the distribution of
power and responsibilities between the
Federal Government and Indian tribes.
USDA will respond in a timely and
meaningful manner to all Tribal
government requests for consultation
concerning this rule and will provide
additional venues, such as webinars and
teleconferences, to host periodic
collaborative conversations with Tribal
officials or their designees concerning
ways to improve this rule in Indian
country. The policies contained in this
rule would not have Tribal implications
that preempt Tribal law.
Paperwork Reduction Act
The Paperwork Reduction Act of 1995
(44 U.S.C. Chap. 35; see 5 CFR part
1320) requires that the Office of
Management and Budget (OMB)
approve all collections of information
by a Federal agency from the public
before they can be implemented.
Respondents are not required to respond
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to any collection of information unless
it displays a current valid OMB control
number. This proposed rule contains no
new information collection
requirements that are subject to OMB
approval. Section 246.12(y) would
require each State agency to have an
active EBT project by October 1, 2015.
The Advance Planning Document (APD)
is used to initiate the EBT planning
process. Under the existing collection
(0584–0043), it is estimated that 15
APDs would be submitted each year.
Currently, only 32 State agencies have
not begun any EBT activity. As a result,
the current estimate of 15 submissions
per year is unchanged. The existing
recordkeeping and reporting
requirements, which were approved
under OMB control number 0584–0043,
will not change as a result of this rule.
E-Government Act Compliance
The Food and Nutrition Service is
committed to complying with the EGovernment Act of 2002 to promote the
use of the internet and other
information technologies to provide
increased opportunities to provide for
citizen access to government
information and services, and for other
purpose. State Plan amendments
regarding the implementation of the
provisions contained in this rule, as is
the case with the entire State Plan, may
be transmitted electronically by the
State agency to FNS. Also, State
agencies may provide WIC Program
information, as well as their financial
reports, to FNS electronically.
List of Subjects in 7 CFR Part 246
WIC, Administrative practice and
procedure, Food assistance programs,
Grant programs—health, Grant
programs—social programs, Indians,
Infants and children, Maternal and child
health, Nutrition, Penalties, Reporting
and recordkeeping requirements,
Women.
Accordingly, for reasons set forth in
the preamble, 7 CFR part 246 is
proposed to be amended as follows:
PART 246—SPECIAL SUPPLEMENTAL
NUTRITION PROGRAM FOR WOMEN,
INFANTS AND CHILDREN (WIC)
1. The authority citation for part 246
continues to read as follows:
■
Authority: 42 U.S.C. 1786.
2. In § 246.2:
a. Amend the definition of ‘‘Cashvalue voucher’’ by adding a second
sentence, ‘‘Cash-value voucher is also
known as cash-value benefit (CVB) in an
EBT environment’’;
■
■
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b. Add the definition of ‘‘Electronic
Benefit Transfer (EBT)’’ in alphabetical
order; and
■ c. Revise the definition of ‘‘Participant
Violation’’.
The addition and revision read as
follows:
■
§ 246.2
Definitions.
*
*
*
*
*
Electronic Benefit Transfer (EBT)
means a food delivery system that
provides benefits using a card or other
access device approved by the Secretary
that permits electronic access to
program benefits.
*
*
*
*
*
Participant violation means any
intentional action of a participant,
parent or caretaker of an infant or child
participant, or proxy that violates
Federal or State statutes, regulations,
policies, or procedures governing the
Program. Participant violations include,
but are not limited to, intentionally
making false or misleading statements
or intentionally misrepresenting,
concealing, or withholding facts to
obtain benefits; selling or offering to sell
cash-value vouchers, food instruments,
EBT cards, or supplemental foods in
person, in print, or online; exchanging
or attempting to exchange cash-value
vouchers, food instruments, EBT cards,
or supplemental foods for cash, credit,
services, non-food items, or
unauthorized food items, including
supplemental foods in excess of those
listed on the participant’s food
instrument; threatening to harm or
physically harming clinic, farmer, or
vendor staff; and dual participation.
*
*
*
*
*
§ 246.4
[Amended]
3. In § 246.4, amend paragraph (a)(1)
by removing the period at the end of the
paragraph and adding in its place a
comma followed by the words ‘‘to
include EBT and/or EBT
implementation.’’.
■ 4. § 246.12 is amended as follows:
■ a. Paragraph (a) introductory text is
amended by removing the ‘‘s’’ from the
word ‘‘benefits’’ and by adding a new
sentence at the end of the paragraph.
■ b. Paragraph (b) by removing the word
‘‘three’’ and adding in its place ‘‘four’’;
and by removing the text ‘‘or direct
distribution.’’ at the end of the first
sentence and replacing it with ‘‘direct
distribution, or EBT.’’
■ c. Remove paragraph (g)(5).
■ d. Redesignate paragraphs (g)(6)
through (g)(11) as (g)(5) through (g)(10),
respectively.
■ e. Add new paragraphs (h)(3)(xxvi)
through (h)(3)(xxx).
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f. Add new paragraphs (w) through
(cc).
The additions read as follows:
■
§ 246.12
Food delivery systems.
(a) * * * By October 1, 2020, each
State agency shall implement an EBT
system statewide, unless FNS grants an
exemption under paragraph (w)(2) of
this section.
*
*
*
*
*
(h) * * *
(3) * * *
(xxvi) EBT minimum lane coverage.
Point of Sale (POS) terminals used to
support the WIC Program shall be
deployed in accordance with the
minimum lane coverage provisions of
paragraph (z)(2) of this section. The
State agency may remove excess
terminals if actual redemption activity
warrants a reduction consistent with the
redemption levels outlined in
paragraphs (z)(2)(i) and (z)(2)(ii) of this
section.
(xxvii) EBT third-party processing
costs and fees. The vendor shall not
charge to the State agency any thirdparty processing costs and fees incurred
by the vendor from EBT multi-function
equipment. Commercial transaction
processing costs and fees imposed by a
third-party processor that the vendor
elects to use to connect to the EBT
system of the State shall be borne by the
vendor.
(xxviii) EBT interchange fees. The
vendor shall not charge interchange fees
related to WIC EBT to the State agency.
(xxix) EBT operational maintenance
and operational costs. The State agency
shall not pay ongoing maintenance,
processing fees or operational costs for
vendor systems and equipment used to
support WIC EBT after the State agency
has implemented WIC EBT statewide,
unless the State agency determines that
the vendor is needed for participant
access.
(xxx) Compliance with EBT operating
rules, standards and technical
requirements. The vendor must comply
with the Operating rules, standards and
technical requirements established by
the State agency.
*
*
*
*
*
(w) EBT food delivery systems (1)
General. EBT systems are food delivery
systems in which participants, parents
or caretakers of infant and child
participants, and proxies obtain
authorized supplemental foods by using
a card or other access device approved
by the Secretary that permits electronic
access to program benefits. All State
agencies shall implement EBT statewide
in accordance with paragraph (a) of this
section.
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13561
(2) EBT exemptions. The Secretary
may grant an exemption to the October
1, 2020 statewide implementation
requirement. To be eligible for an
exemption, a State agency shall
demonstrate to the satisfaction of the
Secretary one or more of the following:
(i) There are unusual technological
barriers to implementation;
(ii) Operational costs are not
affordable within the nutrition services
and administration grant of the State
agency; or
(iii) It is in the best interest of the
program to grant the exemption.
(3) Implementation date. A State
agency requesting an exemption under
paragraph (w)(2) of this section shall
specify a date by which it anticipates
statewide implementation. If a State
agency is granted an exemption, such
exemption would remain in effect until
the State agency no longer meets the
conditions on which the exemption was
based, until the Secretary revokes the
exemption, or for three years, whichever
occurs first.
(x) EBT food delivery systems:
Electronic benefit requirements—(1)
General. State agencies using EBT food
delivery systems shall issue an
electronic benefit that complies with the
requirements of paragraph (x)(2) of this
section.
(2) Electronic benefits. Each electronic
benefit must contain the following
information:
(i) Authorized supplemental foods.
The supplemental foods authorized by
food category, subcategory, and benefit
quantity, to include the CVB;
(ii) First date of use. The first date of
use on which the electronic benefit may
be used to obtain authorized
supplemental foods;
(iii) Last date of use. The last date on
which the electronic benefit may be
used to obtain authorized supplemental
foods. This date must be a minimum of
30 days from the first date on which it
may be used to obtain authorized
supplemental foods except for the
participant’s first month of issuance,
when it may be the end of the month or
cycle for which the electronic benefit is
valid; and
(iv) Benefit issuance identifier. A
unique and sequential number. This
number enables the identification of
each benefit change (addition,
subtraction or update) made to the
participant account.
(3) Vendor identification. The State
agency shall ensure that each EBT
purchase submitted for electronic
payment is matched to an authorized
vendor or farmer prior to authorizing
payment. Each vendor operated by a
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single business entity must be identified
separately.
(y) EBT food delivery systems: EBT
systems management and reporting. (1)
The State agency shall follow FNS
Advance Planning Document (APD)
requirements and submit Planning and
Implementation APD’s, and appropriate
updates, for FNS approval for planning,
development and implementation of
initial and subsequent EBT systems.
(2) If a State agency plans to
incorporate additional programs in the
EBT system of the State, the State
agency shall consult with State agency
officials responsible for administering
the programs prior to submitting the
planning APD (PAPD) document, and
include the outcome of those
discussions in the PAPD submission to
FNS for approval.
(3) Each State agency shall have an
active EBT project by October 1, 2015.
Active EBT project is defined as a
formal process of planning, design, pilot
testing, or statewide implementation of
WIC EBT.
(4) Annually as part of the State plan,
the State agency shall submit EBT
project status reports. At a minimum,
the annual status report shall contain:
(i) Until operating EBT statewide, an
outline of the EBT implementation goals
and objectives as part of the goals and
objectives in 246.4(a)(1) to demonstrate
the State agency’s progress toward
statewide EBT implementation; and
(ii) If operating EBT statewide, any
information on future EBT system
changes and procurement updates that
would affect present operations; and
(iii) Such other information the
Secretary may require.
(5) The State agency shall be
responsible for the coordination and
management of its EBT system.
(z) EBT food delivery systems: Vendor
requirements—(1) General. State
agencies using EBT food delivery
systems shall comply with the vendor
requirements in paragraphs (g) through
(l) of this section. In addition, State
agencies shall comply with the
following requirements of this section
specific to EBT.
(2) Minimum lane coverage. FNS
encourages WIC EBT transactions to be
integrated into the authorized vendor’s
electronic cash register system to
promote efficiencies and improve WIC
benefit delivery. If this is not possible,
the State agency shall provide Point of
Sale (POS) terminals solely used to
support the WIC Program. All POS
terminals, whether multi-functional or
used solely to support the WIC Program,
shall be deployed as follows:
(i) Superstores and supermarkets. One
POS terminal for every $11,000 in
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monthly WIC redemption up to a total
of four POS terminals, or the number of
lanes in the location; whichever is less.
At a minimum, terminals shall be
installed in monthly WIC redemption
threshold increments as follows: one
terminal for $0 to $11,000; two
terminals for $11,001 to $22,000; three
terminals for $22,001 to $33,000; and
four terminals for $33,001 and above. A
State agency may utilize an alternative
installation formula with FNS approval.
The monthly redemption levels used for
the installation formula shall be the
average redemptions based on a period
of up to 12 months of prior redemption;
(ii) All other vendors. One POS
terminal for every $8,000 in monthly
redemption up to a total of four POS
terminals, or the number of lanes in the
location; whichever is less. At a
minimum, terminals shall be installed
in monthly WIC redemption thresholds
as follows: one terminal for $0 to
$8,000; two terminals for $8,001 to
$16,000; three terminals for $16,001 to
$24,000; and four terminals for $24,001
and above. A State agency may utilize
an alternative installation formula with
FNS approval;
(iii) The State agency shall determine
the number of appropriate devices for
authorized farmers and farmers markets;
(iv) For newly authorized WIC
vendors deemed necessary for
participant access by the State agency,
the vendor shall be provided one
terminal unless the State agency
determines that other factors in that
location warrant additional terminals;
(v) Any authorized vendor who has
been equipped with a terminal by the
State agency may submit evidence that
additional terminals are necessary after
the initial POS terminals are installed;
(vi) The State agency may provide
authorized vendors with additional
terminals above the minimum number
required by this paragraph in order to
permit WIC participants to obtain a
shopping list or benefit balance, as long
as the number of terminals provided
does not exceed the number of lanes in
the vendor location; and
(vii) The State agency may remove
excess terminals if actual redemption
activity warrants a reduction consistent
with the redemption levels outlined in
paragraph (z)(2)(i) through (ii) of this
paragraph.
(3) Payment to vendors, farmers and
home food delivery contractors. The
State agency shall ensure that vendors,
farmers and home food delivery
contractors are paid promptly. Payment
must be made in accordance with the
established Operating Rules and
technical requirements after the vendor,
farmer, or home delivery contractor has
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Fmt 4702
Sfmt 4702
submitted a valid electronic claim for
payment.
(aa) EBT food delivery systems:
Imposition of costs on vendors. (1) Cost
prohibition. Except as otherwise
provided in this section, a State agency
shall not impose the costs of any
equipment or system required for EBT
on any authorized vendor in order to
transact EBT if the vendor equipment or
system is used solely for the WIC
Program.
(2) Cost sharing. If WIC program
equipment is not solely dedicated to
transacting EBT for the WIC program,
State agencies shall establish cost
sharing criteria with their authorized
WIC vendors for costs associated with
such equipment in accordance with
established criteria as set forth in 2 CFR
part 225.
(3) Fees. (i) Third-party processor
costs and fees. A State agency shall not
pay third-party processing costs and
fees for vendors that elect to accept EBT
using multi-function equipment.
Commercial transaction processing costs
and fees imposed by a third-party
processor that the vendor elects to use
to connect to the EBT system of the
State shall be borne by the vendor.
(ii) Interchange fees. Interchange fees
shall not apply to WIC EBT.
(4) Statewide operations. After
completion of statewide implementation
of an EBT system:
(i) A State agency shall not pay
ongoing maintenance, processing fees or
operational costs for vendor systems
and equipment used to support EBT,
unless the State agency determines that
the vendor is needed for participant
access;
(ii) Any vendor applicant in the State
that applies for authorization to become
an authorized vendor shall be required
to demonstrate the capability to accept
WIC benefits electronically prior to
authorization in accordance with State
agency requirements, unless the State
agency determines that the vendor is
necessary for participant access.
(bb) EBT food delivery systems:
Technical standards and requirements.
(1) Each State agency, contractor, and
authorized vendor participating in the
program shall follow and demonstrate
compliance with:
(i) Operating rules, standards and
technical requirements as established by
the Secretary; and
(ii) Other industry standards
identified by the Secretary.
(2) A State agency shall establish
policy permitting the replacement of
participant benefits within five business
days following notice by the household
to the State agency, at least one time in
a consecutive three-month period.
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(3) A State agency shall provide a toll
free 24 hour hotline number for EBT
cardholder assistance.
(cc) National universal product codes
(UPC) database. The national UPC
database is to be used by all State
agencies operating a WIC EBT food
delivery system. Each WIC State agency
shall submit a copy of its current
authorized product list (APL) for
inclusion in the national UPC database
prior to the APL becoming effective or
making it available to its authorized
vendors.
Dated: February 4, 2013.
Audrey Rowe,
Administrator, Food and Nutrition Service.
[FR Doc. 2013–04216 Filed 2–27–13; 8:45 am]
BILLING CODE 3410–30–P
DEPARTMENT OF ENERGY
10 CFR Part 430
[Docket No. EERE–2011–BT–STD–0006]
RIN 1904–AC43
Energy Conservation Program:
Availability of the Preliminary
Technical Support Document for
General Service Fluorescent Lamps
and Incandescent Reflector Lamps
Office of Energy Efficiency and
Renewable Energy, Department of
Energy.
ACTION: Notice of public meeting and
availability of preliminary technical
support document.
AGENCY:
The U.S. Department of
Energy (DOE) will hold a public meeting
to discuss and receive comments on: the
product classes that DOE plans to
analyze for purposes of amending
energy conservation standards for
general service fluorescent lamps
(GSFLs) and incandescent reflector
lamps (IRLs); the analytical framework,
models, and tools that DOE is using to
evaluate standards for GSFLs and IRLs;
the results of preliminary analyses DOE
performed for these products; and
potential energy conservation standard
levels derived from these analyses that
DOE could consider for GSFLs and IRLs.
DOE encourages written comments on
these subjects. To inform interested
parties and facilitate this process, DOE
has prepared an agenda, a preliminary
technical support document (TSD), and
briefing materials, which are available
on regulations.gov, docket number
EERE–2011–BT–STD–0006 at
www.regulations.gov/
#!docketDetail;D=EERE–2011–BT–STD–
0006.
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SUMMARY:
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DOE will hold a public meeting
on April 9, 2013 from 9 a.m. to 4 p.m.,
in Washington, DC. The meeting will
also be broadcast as a webinar. See
section IV Public Participation for
webinar registration information,
participant instructions, and
information about the capabilities
available to webinar participants.
DOE will accept comments, data, and
information regarding this notice before
and after the public meeting, but no
later than April 15, 2013. See section IV
Public Participation for details.
ADDRESSES: The public meeting will be
held at the U.S. Department of Energy,
Forrestal Building, Room 8E–089 1000
Independence Avenue SW.,
Washington, DC 20585. To attend,
please notify Ms. Brenda Edwards at
(202) 586–2945. Please note that foreign
nationals visiting DOE Headquarters are
subject to advance security screening
procedures. Any foreign national
wishing to participate in the meeting
should advise DOE as soon as possible
by contacting Ms. Edwards to initiate
the necessary procedures. Please also
note that those wishing to bring laptops
into the Forrestal Building will be
required to obtain a property pass.
Visitors should avoid bringing laptops,
or allow an extra 45 minutes. Persons
can attend the public meeting via
webinar. For more information, refer to
the Public Participation section near the
end of this notice.
Any comments submitted must
identify the notice of public meeting for
Energy Conservation Standards for
General Service Fluorescent Lamps and
Incandescent Reflector Lamps, and
provide docket number EE–2011–BT–
STD–0006 and/or regulatory
information number (RIN) 1904–AC43.
Comments may be submitted using any
of the following methods:
1. Federal eRulemaking Portal:
https://www.regulations.gov. Follow the
instructions for submitting comments.
2. Email: GSFL–IRL_2011–STD–
0006@ee.doe.gov. Include the docket
number and/or RIN in the subject line
of the message.
3. Mail: Ms. Brenda Edwards, U.S.
Department of Energy, Building
Technologies Program, Mailstop EE–2J,
1000 Independence Avenue SW.,
Washington, DC, 20585–0121. If
possible, please submit all items on a
CD. It is not necessary to include
printed copies.
4. Hand Delivery/Courier: Ms. Brenda
Edwards, U.S. Department of Energy,
Building Technologies Program, 950
L’Enfant Plaza SW., Suite 600,
Washington, DC, 20024. Telephone:
(202) 586–2945. If possible, please
DATES:
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13563
submit all items on a CD, in which case
it is not necessary to include printed
copies.
Written comments regarding the
burden-hour estimates or other aspects
of the collection-of-information
requirements contained in this proposed
rule may be submitted to Office of
Energy Efficiency and Renewable
Energy through the methods listed
above and by email to
Christine_J._Kymn@omb.eop.gov.
For detailed instructions on
submitting comments and additional
information on the rulemaking process,
see section IV of this document (Public
Participation).
Docket: The docket is available for
review at www.regulations.gov,
including Federal Register notices,
framework documents, public meeting
attendee lists and transcripts,
comments, and other supporting
documents/materials. All documents in
the docket are listed in the
www.regulations.gov index. However,
not all documents listed in the index
may be publicly available, such as
information that is exempt from public
disclosure.
The docket for this notice can be
found on the regulations.gov site, docket
number EERE–2011–BT–STD–0006 at
www.regulations.gov/
#!docketDetail;D=EERE–2011–BT–STD–
0006. The regulations.gov web page
contains instructions on how to access
all documents, including public
comments, in the docket. See section IV
for further information on how to
submit comments through
www.regulations.gov.
For further information on how to
submit a comment, review other public
comments and the docket, or participate
in the public meeting, contact Ms.
Brenda Edwards at (202) 586–2945 or by
email: brenda.edwards@ee.doe.gov.
FOR FURTHER INFORMATION CONTACT: Ms.
Lucy deButts, U.S. Department of
Energy, Office of Energy Efficiency and
Renewable Energy, Building
Technologies Program, EE–2J, 1000
Independence Avenue SW.,
Washington, DC, 20585–0121.
Telephone: (202) 287–1604 Email:
lucy.debutts@ee.doe.gov.
Ms. Elizabeth Kohl, U.S. Department
of Energy, Office of the General Counsel,
GC–71, 1000 Independence Avenue
SW., Washington, DC, 20585–0121.
Telephone: (202) 586–7796. Email:
elizabeth.kohl@hq.doe.gov.
SUPPLEMENTARY INFORMATION:
Table of Contents
I. Statutory Authority
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Agencies
[Federal Register Volume 78, Number 40 (Thursday, February 28, 2013)]
[Proposed Rules]
[Pages 13549-13563]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2013-04216]
========================================================================
Proposed Rules
Federal Register
________________________________________________________________________
This section of the FEDERAL REGISTER contains notices to the public of
the proposed issuance of rules and regulations. The purpose of these
notices is to give interested persons an opportunity to participate in
the rule making prior to the adoption of the final rules.
========================================================================
Federal Register / Vol. 78, No. 40 / Thursday, February 28, 2013 /
Proposed Rules
[[Page 13549]]
DEPARTMENT OF AGRICULTURE
Food and Nutrition Service
7 CFR Part 246
RIN 0584-AE21
Special Supplemental Nutrition Program for Women, Infants and
Children (WIC): Implementation of the Electronic Benefit Transfer-
Related Provisions of Public Law 111-296
AGENCY: Food and Nutrition Service (FNS), USDA.
ACTION: Proposed rule.
-----------------------------------------------------------------------
SUMMARY: This proposed rule would revise regulations governing the WIC
Program, incorporating the provisions set forth in the Healthy, Hunger-
Free Kids Act of 2010 (HHFKA) related to Electronic Benefit Transfer
(EBT) for the WIC Program. The HHFKA was signed into law by President
Obama on December 13, 2010.
DATES: To be assured of consideration, comments must be postmarked on
or before May 29, 2013.
ADDRESSES: FNS invites interested persons to submit comments on this
proposed rule. Comments may be submitted by any of the following
methods:
Mail: Send comments to Debra R. Whitford, Director,
Supplemental Food Programs Division, Food and Nutrition Service, USDA,
3101 Park Center Drive, Room 520, Alexandria, Virginia 22302, (703)
305-2746.
Web site: Go to https://www.fns.usda.gov/wic. Follow the
online instructions for submitting comments through the link at the
Supplemental Food Programs Division Web site.
Federal eRulemaking Portal: Go to https://www.regulations.gov. Follow the online instructions for submitting
comments.
All comments submitted in response to this proposed rule will be
included in the record and will be made available to the public. Please
be advised that the substance of the comments and the identities of the
individuals or entities submitting the comments will be subject to
public disclosure. All written submissions will be available for public
inspection at the address above during regular business hours (8:30
a.m. to 5:00 p.m.), Monday through Friday.
FOR FURTHER INFORMATION CONTACT: Debra R. Whitford, Director,
Supplemental Food Programs Division, Food and Nutrition Service, USDA,
3101 Park Center Drive, Room 528, Alexandria, Virginia 22302, (703)
305-2746.
SUPPLEMENTARY INFORMATION:
I. Overview
This proposed rule would amend the WIC regulations to implement
provisions related to EBT in the WIC Program included in Public Law
111-296, the Healthy, Hunger-Free Kids Act of 2010 (HHFKA), signed into
law on December 13, 2010. FNS issued policy and guidance to WIC State
agencies on the implementation of the legislative requirements
addressed in this rulemaking that were effective on October 1, 2010.
However, selected areas of the law are discretionary and therefore, FNS
is seeking public comment on several of the requirements contained in
this proposed rule.
II. Background
Providing WIC participants a specific prescription of supplemental
nutritious foods based on their nutritional needs is a cornerstone of
WIC's mission. Currently, the majority of WIC participants receive
paper food instruments (FIs) that contain their food prescription.
These FIs are then transacted at an authorized retail vendor enabling
the participant to receive Program food benefits. However, issuing
paper benefits is cumbersome and inefficient. Specifically, FIs present
several limitations to Program stakeholders. For example, FIs restrict
the number of participant shopping trips because foods contained on a
FI must usually be purchased in totality. In addition, FIs do not yield
data on the type, amount, and cost of foods purchased.
In line with current trends and overall public expectation of doing
business and receiving services electronically, the WIC Program has
been slowly transitioning the benefit issuance methodology over the
past several years from paper FIs to EBT. The use of EBT in the WIC
Program allows both the WIC Program and its participants to use
advanced technologies in the delivery of benefits, and helps support
WIC's mission to improve client services.
In 2003, the WIC Program released a strategic plan outlining its
technology vision to modernize and/or replace antiquated clinic
certification systems in an effort to improve client services and to
move all State agencies toward delivering WIC food benefits through the
use of EBT. State agencies must evaluate the cost of these upgrades in
relation to the cost of total system replacements. Replacing older
systems to prepare for EBT implementation is not a requirement, but
could be necessary in some State agencies if the current clinic system
is outdated and is unable to support EBT functionality.
It is well recognized and accepted that EBT is by far the preferred
method of benefit delivery for the WIC Program, and is supported by WIC
participants, authorized vendors, and State WIC administrators.
Benefits of EBT include:
1. Allowing participants to purchase the complete food package
items at their convenience and with discretion during the in-store
transaction.
2. Helping to ensure that participants are only able to purchase
WIC authorized foods and that foods are not improperly purchased or
substituted due to human error, thereby decreasing opportunity for
fraud and abuse of Program benefits.
3. Providing the WIC Program with data useful to improve program
management and integrity. This includes data on the type, brand and
cost of each food item so State agencies can better control food costs
through informed food package decisions and improved rebate billing for
infant formula and other foods.
4. Enabling the vendor to complete the WIC transaction efficiently
and properly in the checkout lane.
5. Substantially reducing back office accounting time and cost
necessary for handling and accounting for food instruments; including
allowing for the vendor to file claims and be paid more promptly.
Over the past 15 years, FNS has continued to support and promote
WIC EBT through collaborative efforts with WIC State agencies, retail
vendor
[[Page 13550]]
groups, the banking industry, EBT processors, and a variety of other
EBT stakeholders. With limited funding, progress has been slow but
steady. The provisions in the HHFKA support this progress and address
many important aspects of WIC EBT implementation. As State agencies
move forward with WIC EBT, it is critical that standard business
practices, policies, and requirements are followed to collaboratively
expedite EBT implementation and maximize resource utilization. FNS
recognizes that State agencies currently have some latitude in
implementing Program requirements; however, as the Program moves toward
national technical standards and systems, standardization will become
increasingly important for all stakeholders to facilitate EBT
implementation.
Building on the experience of current State WIC EBT projects, FNS
continues to support and facilitate the expansion and transfer of those
State EBT systems that are affordable. Currently, two EBT technologies
are successfully in use in the WIC Program and both technologies have
proven to be affordable. However, much debate continues to exist in the
WIC community over EBT card technologies. The two technologies in use
today are: (1) Offline, smart card technology that has an embedded
microchip that stores the participant's food benefit prescription
information on the chip; and (2) online, magnetic stripe technology
similar to a traditional debit card that accesses an online database
where the participant's benefit account is maintained. As part of the
planning process that State agencies must follow, they must conduct a
thorough analysis assessing the technology alternatives, which includes
a feasibility study and cost analysis of implementing each technology
solution, and an analysis of which technology would be the best fit
given a State agency's business practices and operational requirements.
As each State agency has unique requirements and resources that must be
fully evaluated in order to choose the most appropriate technology
platform, FNS remains technology neutral in supporting current and
future WIC EBT initiatives. The provisions in this proposed rule apply
to all available EBT technologies.
WIC benefits are not associated with a specific dollar amount as
are benefits in other programs such as the Supplemental Nutrition
Assistance Program (SNAP), but rather are provided in the form of a
prescribed food package in which the participant may only purchase
specific food items, package sizes, and quantities. For example, a WIC
participant may be issued a food package that contains 2 dozen eggs and
3 gallons of milk for purchase. Conversely, a SNAP participant is
issued a specific dollar amount to purchase any food or food products
prepared for human consumption, except alcoholic beverages and tobacco,
hot foods, or foods prepared for immediate consumption. Since SNAP
benefits are authorized for a specific dollar amount, benefit
redemption transactions at the retail point of sale (POS) are
essentially a financial transaction settled in a manner similar to
other electronic payment types such as debit. WIC benefits, on the
other hand, are limited to the food items specified on the EBT card and
the foods authorized for purchase by each WIC State agency. Due to the
restrictive nature of WIC benefit issuance, a WIC EBT transaction is
often considered one of the most complex transactions at the retail
POS.
Given the challenges of the complex food benefit and technology
needed to support those complexities, and the nationwide WIC EBT
implementation requirement of October 1, 2020, the provisions in this
proposed rule are critical for WIC State agencies, retailers, system
developers and EBT processors to effectively implement the mandate.
Establishment of these provisions will promote consistency, save
resources and streamline EBT implementations, which will ultimately
reduce barriers as WIC moves ahead with EBT implementation. FNS will
continue to provide technical assistance to support WIC EBT expansion
efforts. While these regulations and associated policies are necessary,
it must be noted that dedicated and sustained funding is also critical
to help WIC State agencies implement this important technological
advancement that will fundamentally change and improve the delivery of
WIC food benefits.
The following is a discussion of each proposed WIC EBT provision.
1. Definitions
Electronic Benefit Transfer. Pursuant to section 17(h)(12)(A)(i) of
the CNA, the term ``electronic benefit transfer'' means a food delivery
system that provides benefits using a card or other access device
approved by the Secretary that permits electronic access to WIC Program
benefits. This proposed rule would amend Sec. 246.2 to add the
definition of EBT.
Cash-Value Voucher/Cash-Value Benefit. Federal WIC regulations
(Sec. 246.2) provide definitions for cash-value vouchers (CVV) and
food instruments, and within those definitions, refer to an EBT card as
a means to obtain WIC food benefits. However, as EBT cards are not
technically considered vouchers in an EBT environment, the Department
seeks to lessen confusion by proposing to amend the current definition
by clarifying that a cash-value voucher is also a cash-value benefit
(CVB) in an EBT environment.
Participant Violation. Federal WIC regulations (Sec. 246.2)
identifies the sale of WIC benefits (cash-value vouchers, food
instruments, EBT cards, and/or supplemental foods) by participants as a
participant violation, but does not specifically address the offer of
or intent to sell WIC benefits. In addition, as technology has
advanced, opportunities to sell items have expanded from print to
online through various social media. Protecting the integrity of the
program has always been a primary objective of the Department and State
agencies. Therefore, this proposed rule would expand the definition of
participant violation in Sec. 246.2 to include the offer or intent to
sell WIC benefits. The revision would also make it clear that the list
of participant violations that appears in the definition is not
exhaustive, thus giving WIC State agencies greater ability to develop
policies and procedures to address emerging issues relating to
participant abuse and program integrity. This change also clarifies
that any form of fraud and abuse, such as using WIC benefits in any way
other than the method for which they were intended, is a violation of
Program regulations. Further, consistent with Sec. 246.23(c)(1), State
agencies are expected to sanction and issue claims against participants
for all program violations.
2. Statewide Implementation of EBT by October 1, 2020, and Exemptions
Pursuant to section 17(h)(12)(B) of the CNA, each State agency must
implement an EBT system throughout the State by October 1, 2020, unless
the Secretary grants a temporary exemption. The law also requires State
agencies be responsible for the coordination and implementation of
their WIC EBT system. This proposed rule outlines these requirements.
It would amend Sec. 246.12(a) to add the statewide implementation
requirement of EBT by October 1, 2020, and provide information on
allowable exemption criteria at Sec. 246.12(w)(2).
Federal WIC regulations (Sec. 246.12(b)) currently allow WIC State
agencies to implement any of the three types of food delivery systems--
retail, home delivery, or direct distribution. The HHFKA defined EBT as
a ``food delivery system.'' Therefore, this proposed rule
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would add EBT as a fourth type of food delivery system that a State
agency may operate under its jurisdiction. At this writing, the
Department acknowledges that EBT is merely an electronic means by which
the food benefits are accessed in a retail delivery system, rather than
as a separate food delivery system as stated by law. Nonetheless, the
Department is cognizant that further technological advances may allow
the use of EBT as a means by which the food benefits are accessed in
other types of food delivery systems. To address the significant
differences in an EBT food delivery system versus the other food
delivery systems currently defined in the regulations, and to provide
clarity on the requirements specific to the EBT food delivery system,
this proposed rule would add paragraphs Sec. 246.12(w) through (cc).
Other requirements for retail operations that are more general in
nature that are still applicable in any EBT retail environment
(paragraphs Sec. 246.12(g) through (l)) would remain unchanged and
would be cross-referenced in the proposed rule in Sec. 246.12 (z)(1).
Section 17(h)(12)(C) of the CNA authorizes the Secretary to grant
temporary exemptions to the statewide EBT requirement if the State
agency can demonstrate one or more of the following: (1) There are
unusual technological barriers to implementation; (2) operational costs
are not affordable within the nutrition services and administration
(NSA) grant of the State agency; or (3) it is in the best interest of
the WIC Program. Any State agency that requests a temporary exemption
must specify a date by which it anticipates statewide implementation.
Further clarification and discussion of the process to determine if an
exemption is warranted follows.
Currently FNS requires each State agency to complete a cost
analysis and feasibility study as part of their planning efforts prior
to expending resources (both staffing and funding) on EBT. The
following components must be assessed: WIC management information
system capability; WIC business capacity; retailer technical
capabilities; retailer equipage; financial considerations;
infrastructure considerations; and electronic card options. A State
agency's planning efforts will usually result in a 2-5 year plan for
the State to implement WIC EBT. To ensure progress is made towards the
goal of nationwide EBT implementation by October 1, 2020, Sec.
246.12(y)(3) of this proposed rule would require each State agency to
have an active WIC EBT project by October 1, 2015. An active EBT
project is defined as a formal process of planning, design, pilot
testing, or statewide implementation of WIC EBT. If, at the time of
this publication, a State agency does not have an active EBT project,
the State agency would be required to submit for FNS review and
approval a Planning Advance Planning Document (PAPD) prior to October
1, 2015, to ensure FNS has at least 60 days for review, as required by
FNS Handbook 901. The development and implementation of EBT in the WIC
Program is a complex process and requires dedicated staff and
resources. The magnitude of carrying out a WIC EBT project should not
be underestimated and, therefore, it is vital that State agencies begin
planning for EBT at least five years prior to the mandated statewide
EBT implementation date of this proposed rule.
As each State agency conducts their EBT planning activities and
chooses which EBT technology is most feasible to implement in their
individual State, they must also examine any unusual technological
barriers that could jeopardize or interfere with their ability to
implement WIC EBT. The Department is aware that some State agencies may
not have the infrastructure necessary to implement EBT by the October
1, 2020, implementation deadline requirement. Section 246.12(w)(2)(i)
of the proposed regulation would allow for an exemption to implement
EBT should the State agency encounter technological barriers that would
prevent implementation. Nonetheless, the Department recognizes that
identified barriers may be reduced over time due to technological
advances and therefore would require, as part of the State agency's
annual update, a periodic reassessment of these barriers to
implementation.
As noted, all WIC State agencies must conduct a cost analysis
during their EBT planning process in order to ensure EBT operational
costs after implementation are affordable within their NSA grant. At
this writing, all WIC State agencies that have implemented EBT
statewide have determined that EBT is affordable using their individual
NSA grants, but the Department recognizes this may not be the case for
all State agencies in the future. Therefore, Sec. 246.12(w)(2)(ii) of
the proposed regulation would allow for an exemption to EBT
implementation should EBT be determined, after a thorough cost
analysis, to be unaffordable within a State agency's NSA grant. WIC
does not have the requirement that EBT be cost neutral to its paper
food instrument costs.
Although EBT implementation by October 1, 2020 is mandated by law,
the Department remains cognizant of the impact of EBT systems on State
agencies, vendors, and WIC participants. There may be unusual
circumstances within the State agency which may indicate EBT would not
improve benefit delivery or would negatively affect WIC participants.
The Department proposes at Sec. 246.12(w)(2)(iii) that an exemption to
implement EBT be allowed if a State agency determines that such an
exemption would be in the best interest of the WIC Program.
FNS supports the vision of improving the integrity and operational
efficiency of the Program through nationwide EBT implementation, while
acknowledging the exemptions allowed by the HHFKA. Section 246.12(w)(3)
proposes any such approved exemption not exceed three years, as FNS
believes this is a reasonable timeframe for a State agency's situation
to change relative to the ability to implement EBT. Further, if
exemptions are granted, it will not relieve a WIC State agency of the
annual EBT status reporting requirement, as proposed in Sec. 246.4(a),
as the State agency must still demonstrate its progress toward EBT
statewide implementation.
3. EBT Status Reporting
Pursuant to Section 17(h)(12)(D) of the CNA, each WIC State agency
must submit to FNS an EBT project status report to demonstrate the
progress of the State agency toward statewide implementation. The HHFKA
requires that if the State agency plans to incorporate additional
programs in the WIC EBT system of the State, it must consult with the
State agency officials responsible for administering those additional
programs prior to submitting the WIC EBT planning documents to FNS for
approval.
Each WIC State agency submitted an initial EBT implementation plan
to FNS in April 2011, outlining when it would implement an EBT system,
with October 1, 2020, being the latest date permitted for
implementation. This proposed rule at Sec. Sec. 246.4(a) and
246.12(y)(4) would require that an annual update of the State agency's
goals and objectives regarding EBT implementation be submitted as part
of the State agency's State Plan of Operations. The annual update would
document the State agency's progress toward accomplishing EBT
implementation by the mandated deadline. Information submitted would
include, but not be limited to, information on changes to the
implementation plan that alters the
[[Page 13552]]
implementation date, project scope or description, risks to the
project, challenges or barriers anticipated or encountered, projected
and actual costs, and actions taken to mitigate project risks. As
proposed in Sec. 246.12(y)(4)(i), State agencies that have been
approved by FNS through the Advance Planning Document (APD) process to
conduct EBT planning or EBT implementation activities, but are not yet
implemented statewide, would be exempt from the annual update
requirement, as this information would already be contained in the APD.
State agencies that have already implemented EBT statewide would be
required, as proposed in Sec. 246.12(y)(4)(ii), to annually address
any updated information for future EBT activities, plans for system
updates, re-procurements, or other major activities impacting its EBT
system.
The Department recognizes the significant time and effort currently
put forth by State agencies in gathering information and submitting
reports as requested or required by FNS. As such, the Department
proposes that the required EBT status reports be incorporated into the
State agency's annual State Plan of Operations submission in an effort
to reduce burden and potential duplicative reporting efforts. The
Department also recognizes that while it may be difficult for some
State agencies to predict accurate implementation dates, a thorough
effort must be made regarding the annual status reports so that FNS can
ascertain, with some level of assurance, that State agencies are on
track to meet the goal of statewide EBT implementation by October 1,
2020. EBT status report submissions are essential and imperative to the
Department as a means for planning the budget, staffing, and other
resources that may be required to facilitate successful nationwide EBT
implementation.
4. EBT Cost Impositions on Vendors
Current WIC regulations at Sec. 246.12(g)(5) restrict State
agencies from imposing costs for equipment, systems, or processing
required for EBT on any retail store authorized to transact food
instruments, as a condition for authorization or participation in the
WIC Program. The State agency may, however, allow retail vendors to
contribute to such costs on a voluntary basis, as a number of retailers
have already done. Since WIC EBT has demonstrated improved vendor
operations and efficiency, retailers may make a business decision to
share the costs of WIC EBT during EBT implementation.
Section 17(h)(12)(E)(i) of the CNA retains the present prohibition
of cost impositions on retail stores of EBT equipment and systems.
However, as amended, the prohibition of cost impositions exclusively
applies to retail stores using equipment solely for program support.
Moreover, the prohibition of imposing costs on retail vendors is
eliminated at Section 17(h)(12)(E)(iv) of the CNA for those State
agencies which have completed statewide expansion of WIC EBT.
Therefore, State agencies that have implemented EBT statewide would
require a retail vendor applying for authorization to become a WIC
vendor to demonstrate the capability to accept WIC EBT benefits prior
to authorization by the State agency, unless the State agency
determines the vendor is necessary for participant access.
Further, the new provision provides State agencies that have
implemented EBT statewide, discretion as to whether it will incur the
cost of ongoing maintenance of EBT multi-function systems and
equipment. FNS proposes at Sec. 246.12(aa)(4) to disallow all costs
for maintenance fees, including the maintenance costs for stand-beside
WIC-only equipment, for those State agencies that have implemented EBT
statewide. FNS considers this a necessary step for the viability and
affordability of WIC EBT in the future.
Statewide Implementation Cost Impositions. Prior to the HHFKA, WIC
EBT State agencies could not impose any EBT costs on its authorized
retail vendors, even if EBT was implemented statewide. To date, several
WIC State agencies have supplemented the vendor's cost to purchase WIC
EBT capable commercial equipment and software that has been certified
by the State agency. The certified cash register system cost has
typically included up to three years of maintenance costs. Ongoing
maintenance costs are typically charged by the system provider as a
monthly fee to ensure that the software and hardware are fully-
functional and updated. The HHFKA specifies that State agencies may not
be required to pay maintenance costs for multi-function equipment once
the WIC EBT system is implemented statewide.
This proposed rule would preclude a statewide EBT State agency from
incurring maintenance costs essential to, and directly attributable to,
an EBT system whether the equipment is multi-functional or used solely
for the WIC Program; all such costs would be considered unallowable
costs. Disallowing these costs supports the promotion of the use of
multi-function equipment which streamlines the transaction for both the
participant and vendor; prevents the unintentional incentive to retail
vendors to use fully-funded government equipment solely used to support
the program; eliminates the risk of State agencies being obligated to
fund maintenance costs of equipment purchased by the retail vendor at
its time of application in order to meet the requirement to demonstrate
its capability to accept EBT benefits; and reduces the risk of State
agencies requesting exemptions from the October 1, 2020 EBT
implementation mandate on the basis of determining maintenance costs
are not affordable.
To ensure that WIC EBT implementation builds on the prior
initiatives and successes of EBT implementation in SNAP and other
federal-state administered assistance programs, FNS seeks to accelerate
the ongoing improvement efforts of the electronic delivery of benefits
and promote leveraging existing commercial infrastructure in retail
vendors and integrating EBT into a single multi-function system. This
solution provides EBT transaction capability in all lanes; supports all
current forms of SNAP, the Temporary Assistance for Needy Families
program (TANF), Social Security, and other cash benefit programs; and
does not require a specialized, government-supplied EBT terminal. The
multi-function solution only requires a single scan to verify the
participant's eligibility and register the item purchase at the POS
terminal. In addition, participants have the added convenience and
positive shopping experience by no longer having to separate the WIC-
eligible food items from the non-WIC item, allowing them to complete
their purchase faster and essentially in the same manner as any other
customer in the store. Integrated systems are also beneficial to the
store because it reduces cashier training time, errors and misuse, and
reduces time in-lane. Relying on stand-beside WIC-only EBT equipment
requires a double scan, which requires each WIC item to be scanned
first to verify the participant benefits and then a second scan to
register the item purchase at the POS terminal.
Criteria for Cost Sharing. Section 17(h)(12)(E)(ii) of the CNA
requires that the Secretary establish cost sharing criteria to be used
by WIC State agencies and retail vendors as it applies to equipment or
systems that are not solely dedicated to transacting EBT for the WIC
Program. This provision would apply to not only EBT equipment, but to
system software necessary to complete WIC EBT transactions. To date,
the Department has approved
[[Page 13553]]
various cost sharing strategies used by State agencies implementing WIC
EBT systems to fund acquisitions of commercial cash register systems,
each with separate strategies and formulas that were appropriate to
their particular situation. The current practice for funding commercial
WIC functionality has been to encourage and negotiate cost sharing for
EBT equipment and systems with vendors as much as possible, as WIC EBT
is mutually beneficial to both vendors and the State WIC Program. When
this proves unfeasible, and/or Federal WIC funding has been available
and it has been in the best interest of the WIC Program, FNS has
typically funded WIC costs of retailer systems and equipment in
totality. Where possible, funding was provided to retail vendors that
operated in more than one State that would therefore have a regional or
national benefit. In these cases, it is assumed that once a retail
vendor has programmed its system for WIC EBT, that system can be used
in another State without further costs incurred; i.e., pay once but use
multiple times. This approach is congruent with current regulations and
Section 17(h)(12)(E)(i) of the HHFKA that prohibits imposing costs of
EBT to retail vendors during EBT implementation.
As noted, the HHFKA requires the establishment of criteria for
cost-sharing by State agencies and vendors of costs associated with any
equipment or system not solely dedicated to transacting EBT for the WIC
Program. These costs include, but are not limited to: phone lines,
internet connection, hardware, software updates associated with the
equipment, and processing fees. Shared costs must be allocated, or
fairly distributed, among all benefiting parties. As such, proposed
Sec. 246.12(aa)(2) would require State agencies use the Federal cost
principles set out at 2 CFR part 225 (Cost Principles for State, Local,
and Indian Tribal Governments) in allocating costs. The criteria would
not only apply to shared purchased costs, but also applicable shared
credits and recoveries. Compliance with these principles provides
reasonable assurance that the Federal Government and the State agency
bear their respective fair shares of costs incurred by the State agency
to administer Federal assistance programs. When a cost benefits
multiple programs or entities, each party's fair share is a portion
commensurate with the benefit the program received from the State
agency having incurred the cost. Determining fair share requires an
objective methodology, documented and consistently applied, for
allocating costs to benefiting parties. The State agency's allocation
methodology would have to generate a reasonable measurement of the
benefit each party receives from shared costs.
To date, FNS has remained flexible in defining cost sharing
criteria and has found that what may work for one State agency may not
work as well with another State. Regardless of the approach, however,
each State agency's initiatives in this area would need to be fairly
employed across their retailer base. The cost sharing criteria
established for equipment and other associated costs that are not
solely dedicated to transacting EBT for the WIC Program will follow the
Federal guidance established for cost allocation principles as set
forth in 2 CFR part 225. To provide reasonable assurance that these
principles are being followed and that the approach is applied fairly
to all retail vendors, the State agency must furnish its allocation
and/or cost sharing methodology to FNS for review and approval before
incurring costs.
Processing Fees. In general, the term ``processing fee'' refers to
an elective charge to compensate for additional consumer services. In
the WIC EBT environment, processing fees are incurred by a WIC
authorized vendor from an outside service provider (called an acquirer
or third party processor) who electronically ``processes'' each card
purchase from the vendor to the appropriate bank or EBT processor. It
is common for processing fees to be a negotiated flat fee of a range
between $0.02 and $0.10 per transaction (or more) depending on the
volume of transactions.
As provided in Section 17(h)(12)(E)(iii)(I) of the CNA, authorized
WIC retail vendors would be required to pay commercial processing costs
and fees if equipment is utilized for WIC and other transactions. A
retail vendor that elects to accept EBT using multi-function equipment
would pay commercial transaction processing costs and fees imposed by a
third-party processor that the retail vendor elects to use to connect
to the State's EBT system. While the Department understands that
processing fees are not customarily charged to retail vendors who
accept WIC EBT equipment from a State agency or its contracted EBT
provider if the equipment is used solely for the WIC Program, this
proposed rule would permit such fees after statewide implementation.
This is consistent with our proposal prohibiting the cost of
maintenance fees in order to encourage the adoption of multi-function
equipment. The processing fees may be per transaction fees charged in
lieu of ongoing maintenance fees or in some combination consistent with
industry practice for commercial multi-function equipment. Processing
fees would not be charged to retail vendors after statewide
implementation who are needed for participant access and who accept WIC
EBT equipment from a State agency or its contracted EBT provider used
solely for the WIC Program. Section 246.12(aa)(3)(i) and section
246.12(aa)(4) of this rule address processing fees.
Interchange Fees. The CNA at Section 17(h)(12)(E)(iii)(II)
prohibits interchange fees on WIC EBT transactions. Section
246.12(aa)(3)(ii) of this proposed rule reflects this prohibition. An
interchange fee is the term used in the payment card industry to
describe a fee paid between banks for the acceptance of card based
transactions. Interchange fees are currently paid for credit and debit
card transactions in the commercial environment, but not for WIC or
SNAP EBT transactions. Interchange fees are paid by retailers to card
issuers (the banks that sponsor the credit or debit cards). The rates
are set by the card association, such as MasterCard or VISA, and are
based on a combination of factors including the transaction amount,
total volume, and type of business. Issuers then pay fees to the card
associations.
Capability to Accept EBT Benefits. In accordance with section
17(h)(12)(E) of the CNA, proposed regulations at Sec.
246.12(aa)(4)(ii) state that once a State agency has implemented EBT
statewide, the State agency would require any prospective retail grocer
seeking to become a WIC authorized vendor to demonstrate the capability
to accept an EBT benefit prior to authorization. In essence, the
applying retail vendor would be required to be ``EBT ready'' at the
time they apply, and there would be no obligation for the State agency
to provide funds to cover EBT costs in order for the retail vendor to
participate in the Program. As previously mentioned, maintenance costs
of EBT systems and equipment after EBT statewide implementation would
be considered unallowable, thereby precluding the State agency from
incurring these costs. However, a State agency may elect to fund any
expense, with USDA approval, of an applicant retail vendor's costs to
obtain an EBT capable cash register system in the event there is a need
to ensure WIC participant access to their food benefits.
As WIC State agencies implement EBT, each WIC retail vendor chooses
to either build WIC EBT functionality into their existing electronic
cash register
[[Page 13554]]
(ECR) and commercial POS system, or purchase a separate system, or
stand-beside EBT equipment, in order to have the capability to accept
EBT benefits. As these systems are developed, State agencies have the
responsibility to ensure they maintain the integrity of the WIC Program
benefit delivery system and that Program participants have access to
their benefits. State agencies currently use an extensive review,
testing and certification process to help ensure WIC retail vendor's
EBT systems comply with WIC EBT development guidance and WIC Program
requirements. As the current retailer certification process has been
found to be quite cumbersome, FNS and State agencies are currently
seeking ways to improve this process while still ensuring benefits are
accurately deducted from WIC participant EBT cards or accounts.
FNS plans to establish procedures and guidance in the Operating
Rules for the certification of retail vendor electronic cash registers
and associated payment devices, to include the development of common
test scripts and testing criteria. FNS is especially interested in
reader comment on the proposed certification requirements that would be
used to determine retail systems as ``EBT capable'' once a State agency
has implemented EBT statewide. Further discussion on certification
requirements follows in the Technical Standards section of this
rulemaking.
5. Minimum Lane Coverage Guidelines
Section 17(h)(12)(F) of the CNA requires that the Department
establish a minimum standard for installing WIC EBT equipment, or
terminals, in vendor locations. This proposed rule at Sec.
246.12(z)(2) provides a national WIC EBT vendor equipment coverage
formula that would be consistent from state-to-state and establishes a
minimum level of equipage for POS terminals used to support the WIC
Program. This is consistent with the legislative requirement to
establish national standards for implementation of WIC EBT systems,
including standards for lane coverage for terminals to accept WIC EBT
transactions. These minimum standards apply to all systems and
equipment used to support WIC EBT, whether the equipment is multi-
functional or used solely for the WIC program.
The proposed regulations at Sec. 246.12(z)(2)(i)-(ii) requires an
EBT equipment installation formula similar to the SNAP equipment
installation requirements. Installation of one terminal for every
$11,000 in monthly WIC sales would be required for superstores and
supermarkets, and installation of one terminal for every $8,000 in
monthly WIC sales would be required for all other vendors. Given the
variety of farmers and farmers markets, and the variety of electronic
solutions available that permit a device to be shared by several
farmers, State agencies would be permitted to determine the equipment
to be installed to support farmers or farmers markets authorized to
accept a cash value benefit. POS devices would be installed up to a
maximum of four lanes but not more than the number of lanes in a store
location. This formula, contrary to SNAP regulations, does not require
all lanes to be equipped for stores earning 15 percent or more of their
food sales in WIC business; the HHFKA does not require such a threshold
as is required in the Food and Nutrition Act of 2008 (Pub. L. 111-296).
Additionally, the percentage threshold for all lanes is not necessary
because most WIC-only stand-beside POS devices will be needed in
locations that have fewer than three lanes. State agencies would have
authority under this proposed regulation to allow for alternative
installation formulas, upon FNS approval.
Because electronic payments are already prevalent in many
independent grocer and supermarket lanes today, the need to install
separate WIC EBT terminals should primarily apply to smaller WIC
grocers rather than multi-State supermarkets that will, in most cases,
use their own electronic cash registers. FNS fully expects that most
situations requiring a State agency or its contractor to install WIC-
only stand-beside equipment will involve smaller vendors who: (1) may
not be able to afford the cost to add WIC capability to their existing
cash register system; or (2) may not have an electronic cash register
at all. FNS also anticipates that some multi-lane retail vendors will
be equipped temporarily with WIC-only stand-beside equipment during
statewide EBT expansion because some may be unable to integrate WIC EBT
into their cash register systems within the State agency's
implementation schedule. In these instances, the lane coverage
installation formula will ensure a basic level of service to WIC
participants.
In order to develop a WIC EBT lane coverage installation formula,
FNS considered the current minimum lane coverage formula required by
the SNAP EBT regulations. This formula establishes a threshold for food
retailers (hereafter referred to as retail vendors) based on their
level of SNAP business each month. The SNAP installation formula
specifies that retail vendors redeeming 15 percent or more of their
total food sales in SNAP benefits must have all lanes equipped. For
stores below the 15 percent threshold, SNAP retailers classified as
superstores and supermarkets receive one EBT terminal for every $11,000
in monthly SNAP sales. All other SNAP retailer types receive one EBT
terminal for every $8,000 in monthly SNAP sales.
The two goals of the lane coverage installation formula for SNAP
were to: (1) Ensure adequate access for SNAP recipients; and (2) ensure
that the SNAP EBT shopping did not adversely affect time required to
complete EBT purchases in the checkout lane. Actual experience has
generally shown the larger supermarkets and independent stores with
three or more checkout lanes utilizing their own integrated cash
register equipment rather than installing separate EBT equipment under
the installation formula required by SNAP regulations. This was largely
the result of the adoption of electronic payment systems adopted by the
grocery industry that began in the late 1980's and continued throughout
the 1990's. Consequently, the vast majority of SNAP EBT-only terminals
deployed by State agencies have been installed in smaller retail vendor
locations with less than three lanes.
Over the years, WIC State agencies have used a variety of lane
coverage installation formulas. A variant of the SNAP installation
formula was used by the Texas and New Mexico WIC State agencies, both
utilizing the smart card technology solution, in devising their WIC EBT
equipment reimbursement formula. Both Texas and New Mexico provided
funding to allow the WIC vendors to purchase their own certified
commercial cash registers with WIC EBT functionality. The reimbursement
formula, in essence, determined a minimum lane coverage installation
formula. This reimbursement formula mirrors the SNAP EBT formula by
classifying supermarket retail vendors (those with annual gross food
sales of $1 million or higher) and non-supermarket retail vendors
(those with annual gross food sales below $1 million). The Texas and
New Mexico WIC State agencies also included a formula to specifically
address the above fifty percent vendors, as defined at Sec. 246.2 of
WIC regulations, since their gross food sales reflect a higher
percentage of WIC food purchases, and therefore, must be considered
separately for lane coverage determinations. Lastly, these two State
agencies allowed for one lane to be reimbursed for any newly authorized
WIC vendor with no prior sales history available.
[[Page 13555]]
Additional WIC EBT State agencies each established their own lane
coverage installation formulas as well, but based their formulas on
either the transaction activity for paper vouchers or the availability
of funding. For example, the Michigan State agency provided devices
based on the following annual WIC redemption criteria: one device for
redemption below $70,000; two devices for redemption between $70,000
and $200,000; three devices for redemption between $200,000 and
$300,000; and four devices for redemption above $300,000. In some
instances, the State agency also installed devices that were capable of
providing access to WIC benefits, SNAP benefits, and cash EBT. The
Kentucky WIC State agency took a similar approach equipping vendors
with one device with up to $22,000 in annual WIC sales, and an
additional device for every $11,000 in additional WIC sales; not to
exceed a total of four devices. The Chickasaw Nation WIC State agency
adopted a similar formula, but used lower thresholds in increments of
$5,850 for up to four lanes. Conversely, funding constraints had to be
taken in consideration for the Nevada WIC State agency, which provided
equipment for two lanes per each authorized WIC vendor location,
regardless of annual WIC redemption volume. The Wyoming WIC State
agency also established a reimbursement formula based upon the
availability of funding at the time.
Given the WIC EBT State agencies' lane coverage experiences to
date, FNS believes the SNAP equipment formula represents a reasonable
and consistent basis to allow WIC participants to purchase their WIC
foods in the same manner as all other non-program customers. Therefore,
FNS is proposing a similar lane coverage formula as the SNAP
installation formula. This proposed solution will also help better
align equipment in stores and streamline the number of devices
installed if a store location is authorized for both the WIC and SNAP
programs.
FNS proposes at Sec. 246.12(z)(2) that during initial EBT
implementation, State agencies be required to equip no more than four
lanes with WIC EBT terminals at no cost to the WIC vendor in accordance
with the guidelines noted above. (Vendors can agree to incur some of
these costs voluntarily). State agencies would not be required to
provide more devices than the number of lanes in the location. For
example, if a vendor qualifies for three lanes based upon their level
of WIC redemptions, but only has two checkout lanes, only two devices
will be provided by the State agency. However, a State agency may elect
to provide an additional device to be used at the customer service
counter, or nearby, in order to allow WIC participants to obtain their
current WIC food balance without being limited to only obtaining the
information in a checkout lane. Newly authorized vendors would be
provided one device initially unless the State agency is aware of prior
WIC redemption levels in that location that would justify additional
terminals to ensure adequate participant shopping access.
Once a State agency has implemented WIC EBT statewide, the State
would continue to provide a single terminal for newly authorized
vendors the State agency has determined are necessary for WIC
participant shopping access. However, if participant access is not an
issue, the State agency would require vendors applying for WIC
authorization to obtain their own WIC EBT capable register system in
order to accept WIC benefits. Please refer to the section related to
imposition of costs on WIC vendors for further information on this
issue.
In some instances, WIC State agencies have worked with their SNAP
agencies to acquire WIC and SNAP EBT services through a single
contract, which would permit a single POS terminal device to be
installed in authorized vendor locations that accept both WIC and SNAP
benefits. The Michigan and Nevada WIC State agencies have done this,
although through different processes. FNS takes no position relative to
the advantages or disadvantages of such an approach. It is also very
likely a WIC State agency will encounter retail vendor locations with a
SNAP EBT-only device. We encourage State agencies to work with their
SNAP counterparts to avoid situations where installation of two
government devices in the same retail vendor check-out lane is
necessary. Where there is a common contractor providing EBT services
for both WIC and SNAP EBT to the State, it has been customary to
replace the SNAP EBT-only device with a combination device capable of
accepting both WIC and SNAP benefits. FNS would be interested in
comments from State agencies and industry on ways a single device may
be utilized when there is not a common contractor shared between the
WIC and SNAP agencies. If the WIC State agency has determined that a
joint WIC and SNAP/Cash EBT terminal is necessary, an alternate lane
coverage formula may be proposed for FNS approval that takes into
account use of the same terminal device for access by WIC, SNAP and any
cash benefit Program participants. The appropriate allocation of the
costs for these shared devices must be included in the Implementation
Advance Planning Documents provided for FNS approval.
6. Technical Standards and Operating Rules
Background. FNS has long recognized that standards and common
business rules are needed for successful WIC EBT implementation. In the
early smart card WIC EBT implementations, common file formats were
defined so vendors could easily accept the electronic lists of approved
WIC foods from multiple State agencies. Vendors and State agencies also
identified the need to use standard file formats for the daily payment
claim and hot card files exchanged in the smart card EBT systems and
Approved Product List (APL) files that all EBT systems exchange with
vendors. Similarly, in the online WIC EBT environment, efforts were
made to add WIC components to the standard online messages used to
approve each purchase. The American National Standard Institute (ANSI)
developed the X9.93 standards for WIC systems as a result of these
needs. X9.93 standards addressed message standards for online WIC EBT
and file formats for both online and smart card WIC EBT.
Early implementers of WIC EBT were required to comply with the ANSI
standard but had some flexibility in their implementations to do what
was best for them in order to successfully implement their projects. In
the smart card/offline environment, Texas and New Mexico WIC Programs
agreed to implement the technical standards, although Texas implemented
a more complex settlement server solution compared to New Mexico, which
resulted in some differences in file handling. Similarly, in the online
EBT environment the X9.93 standard allowed for two different purchase
processes which resulted in differences between the Michigan and
Kentucky WIC EBT online systems compared to the Nevada WIC EBT online
system. After some discussions, it was determined that the online
approach taken by Michigan and Kentucky would prevail for purchases
involving integrated vendors in their online environment.
Efforts are now underway to further refine and expand technical
standards and operating rules applicable to WIC EBT. The goal of these
efforts is to have rules and standards that will promote a single smart
card implementation process and a single online implementation process
that results in faster and less costly EBT adoption by
[[Page 13556]]
State agencies and other stakeholders. As additional State agencies
implement WIC EBT, they will be able to take advantage of the
integrated retail cash register systems and other components of the
payments system that comply with the common specifications. Other
standards related to EBT are also being developed, such as Management
Information System (MIS) to EBT system interface specifications and
standard retailer certification processes, which will further simplify
and streamline future EBT implementations for WIC State agencies,
allowing them to capitalize and benefit from earlier implementation
efforts.
Operating Rules and Technical Implementation Guide (TIG)
Development. Section 17(h)(12)(G) (ii) of the CNA requires that State
agencies, contractors and authorized WIC vendors participating in the
Program demonstrate compliance with established technical standards and
operating rules. Failure to comply with the Operating Rules would
result in actions consistent with violations outlined in the vendor
agreement found at section 246.12(h)(3) that apply to authorized retail
vendors. Two of the most comprehensive compilations of standards and
rules established for WIC EBT are the EBT Operating Rules and the TIG.
The Operating Rules spell out the basic business rules for each
function in an EBT system so that implementations will be consistent
among each of the stakeholders participating in the WIC EBT payment
network. The TIG, which is based on the ANSI X9.93 standard,
supplements the Operating Rules with more specific technical
information and guidance on what food vendors must do to support WIC
EBT.
Given that technology is continually advancing, it is recognized
that these standards and rules may not contain all necessary standards
and rules that may be identified as we continue to expand WIC EBT, and
that current and future standards will evolve over time. Therefore, the
proposed rule at Sec. 246.12(bb)(1)(i), which addresses the Operating
Rules and technical standards, is written broadly and allows for
updating in the future as technology advances.
As noted, FNS feels strongly that in order to implement WIC EBT
nationwide, a common set of technical standards and operating rules
must be followed to facilitate EBT expansion efficiently and
consistently from state to state. To respond to this need, the EBT
Operating Rules and TIG were created that address, respectively, the
``what'' and ``how'' of EBT implementations. FNS, State agencies, and
industry stakeholders collaboratively developed the EBT Operating Rules
and TIG to help guide State agencies and industry in implementing WIC
EBT systems. This collaborative effort has enabled the Operating Rules
and TIG to be accepted and implemented among EBT State agencies, their
authorized vendors, processors and other stakeholders. The Operating
Rules establish national practices consistent with FNS and state
policies that affect the WIC EBT payment process, and follow the card
payment models in use by the credit, debit and EBT SNAP/Cash payment
networks.
The Operating Rules and TIG impact retailers, acquirers, third
party processors and EBT host systems (state or contractor). For
vendors and their cash register software, a national set of Operating
Rules enables them to update their cash registers to handle WIC
purchases, discounts, receipts, security and exception handling in all
states where they conduct business. Acquirers, the companies that
provide software, hardware and other payment services to authorized WIC
vendors, will also be able to update their systems once and provide
service to the many vendors they conduct business with. A single set of
Operating Rules facilitates EBT implementation by allowing authorized
vendors and their acquirers to provide service in multiple State
agencies using one set of ``business rules,'' thus saving significant
time and money to support WIC EBT. These Operating Rules and technical
guidelines make WIC EBT cost effective for vendors to support their
integrated cash register systems.
Third party processors, the companies that move electronic
transactions to card issuers (EBT hosts for WIC) for payment and
provide reimbursement to their WIC authorized vendors for all purchases
approved electronically, use the Operating Rules to standardize
processing and to establish common liability provisions in the multiple
contracts they enter into with authorized WIC retail vendors and others
in the payment process. For EBT host providers, either an EBT processor
or a State agency, the Operating Rules and TIG permit consistent
processing of all transactions among State agencies. The TIG
requirements are crucial to host EBT providers because they define how
the technical data in each purchase must be included in an online WIC
EBT purchase message response that must be received and processed by a
retail vendor cash register system. For a smart card system, the
purchase details identified in the TIG are written to a claim file that
is later sent to the State agency for payment.
The present Operating Rules are divided into several sections that
outline requirements for acquirers, WIC vendors, issuers (states) and
card holders (WIC participants). The TIG provides technical guidance on
the use of the ANSI X9.93 messages and files to ensure consistency in
WIC State agency EBT implementations. There are also sections that
discuss the card requirements such as the location of the magnetic
stripe or smart card chip, the card numbering system and applicable
technical standards. Because WIC EBT requires the exchange of unique
files with authorized vendors that are not necessary for other payment
tender types, the business rules are defined for the various files that
are exchanged daily with authorized WIC vendors. For example, an
Authorized Product List (APL) file is one of the files that are
exchanged with vendors daily. The APL file contains all of the
Universal Product Codes (UPC) and Price Look-Up (PLU) codes approved
for use within a State agency. UPCs are 12 digit numbers embedded in a
bar code printed on a product label that can be read by scanners in a
checkout register. PLUs are 4 or 5 digit numbers associated with
specific fruits or vegetables (e.g. bananas have a PLU of 4011). The
APL file is stored at the electronic cash register to allow the WIC
retail vendor to identify food items scanned at the checkout counter as
WIC or non-WIC items. The APL file section in the TIG specifies the
technical information on the file structure and specific data elements
in each State agency's APL file. To illustrate the need for flexibility
to allow for updates and changes, a future change request might allow
for a farmers market application on a smart phone to use an abbreviated
APL file and provide a balance receipt that contains only the CVB
balance rather than all food balances associated with the participant's
EBT card.
As a second example, the Operating Rules define business rules for
payment/reimbursement to vendors. Current WIC regulations require WIC
State agencies to pay vendors within 60 days after valid paper food
instruments have been submitted for redemption by vendors. Although 60
days is a realistic and necessary timeframe in the paper environment,
established industry standards in the EBT environment require the
exchange for payment in a much shorter timeframe. All stakeholders
concurred through collaborative efforts in defining the Operating Rules
that State agencies should pay vendors, farmers and home
[[Page 13557]]
food delivery contractors within two days of submitting a valid
electronic claim for payment to mirror industry standards. To allow for
the greatest flexibility in this area, Sec. 246.12(z)(3) proposes to
require payments be made to vendors, farmers and home food delivery
contractors in accordance with established rules and technical
requirements. This broad language will also allow for future electronic
benefit delivery systems beyond the retail vendor environment.
The Operating Rules and TIG also include specific requirements and
technical information on CVB transactions, to include split tender.
Split tender is defined as purchasing a single WIC food item with two
or more tender types. For example, when WIC participants purchase
fruits and vegetables using their CVB, they are allowed to pay from
their own funds using other tender types (e.g. SNAP benefits, credit
card or cash) if the CVB balance is insufficient. This type of
transaction at the register can become quite complex and the retail
vendor must ensure the correct purchase information is correctly
applied to each tender type. Electronic cash registers can support a
split tender purchase but functionality to support this for smart cards
is limited at the present time. The WIC EBT Operating Rules address
what is allowed for split tender and the TIG provides additional
technical guidance.
The Operating Rules and TIG also specify what data is required for
the purchase receipt. This is important because WIC benefit
prescriptions are time-limited; they are available for a 30 day period
and then expire. Purchase receipts contain the date when the electronic
benefit will expire so the WIC shopper will know how much time they
have to purchase the remaining foods on their electronic benefit. These
types of standards are very important to retail vendors and their
system developers because they are able to program their software to
the TIG requirements once for use in any State agency where they are
authorized, thereby eliminating the need for separate software
development for each State agency WIC EBT implementation.
WIC vendor requirements are also defined in the Operating Rules and
TIG. For example, a participant's EBT card must be presented at the
time of sale to be accepted by the WIC authorized vendor as a fraud
prevention requirement. The Operating Rules also require the vendor to
support a manually key-entered card number if a magnetic stripe EBT
card is presented for payment to the checkout clerk. This key-entry
capability is a back-up procedure that enables the purchase to occur if
the card is damaged or unreadable for some reason. Currently, a key-
entered card number will not work for smart cards because the card chip
must be physically in contact with the card reader in order to read the
card balance before the rest of the purchase can be completed. Should
contactless smart cards become prevalent in the United States payment
systems, the Operating Rules and TIG may need to be amended. Future
updates to the Operating Rules and/or TIG may include details on
standard messages that must be sent between a retail system card reader
and a smart card. FNS expects that this will be necessary to ensure
that new card and card reader technologies remain compatible with WIC
requirements. Technical security requirements may also be addressed in
future standardization efforts.
After thorough examination, FNS has determined that because the WIC
EBT Operating Rules and TIG will be evolving documents, the actual
contents of these documents will not be promulgated. Rather, FNS
believes that to ensure the Operating Rules and TIG remain viable,
current, and accurate, we must remain flexible in our ability to
address changes and updates as they are needed. As such, the Operating
Rules and TIG will be maintained in a manner similar to how the Quest
EBT Operating Rules are maintained in the SNAP EBT environment. Unlike
SNAP EBT, however, FNS has taken on the WIC EBT document maintenance
responsibility, at least initially, because some State agencies
expressed concern that they would have insufficient input into the
Operating Rules and TIG if they are maintained by an industry
organization.
The authority to maintain and update these standards and rules
outside of the regulations is granted under Sec. 246.3(b) of current
WIC Program regulations, which state that State agencies must
administer the Program in accordance with the requirements set forth in
FNS guidelines and instructions. Therefore, FNS has the authority to
require State agencies to comply with program guidelines such as these
Operating Rules, the TIG and other standards established for the
implementation of EBT. As a result, FNS will maintain them as required
guidance rather than include them in current regulations.
FNS intends to treat the Operating Rules and TIG as required
guidance that will be, at a minimum, updated annually. FNS has
established a maintenance process that allows all stakeholders the
opportunity to submit change requests necessary to clarify, change or
add to the rules that are prompted by implementation activity. This
process, consistent with how credit and debit network operating rules
are updated, permits stakeholders to submit a change request to FNS for
consideration. Once received, reviewed and analyzed for potential
impact, the change request will be published on a Web site for comment.
Additionally, an opportunity to discuss the proposed changes will be
provided and a final version of the change request will be published
for a minimum 30 day time period. Once this comment period is
completed, a schedule for implementation will be identified in the
final change request. Updates will be issued as technical bulletins and
then incorporated into the annual update for each document. As some
change requests may require more extensive upgrades, the schedule for
implementation will vary accordingly. A copy of the Operating Rules and
Technical Implementation Guide is available on the FNS web site at:
https://www.fns.usda.gov/wic/EBT/operatingrules-implemguide.htm.
Retail Vendor Certification Procedures for `WIC EBT Capability.' As
discussed previously in the section on statewide cost sharing, FNS
plans to establish procedures and guidance for the certification of
retail vendor electronic cash registers and associated payment devices,
to include the development of common test scripts and testing criteria.
These standardized processes will assist State agencies when seeking
assurances from a retail vendor that applies to become a WIC authorized
vendor that their electronic cash register system meets the criteria
for being `EBT capable'. These standardized processes will also help to
assure that retail vendors are being consistently treated nationwide.
Under the HHFKA at Section 17(h)(12)(E)(iv) and reflected in the
proposed regulation at Sec. 246.12(aa)(4)(ii), once a State agency is
operating WIC EBT statewide, the State agency must require that a
retail vendor applicant demonstrate it is WIC `EBT capable' prior to
the State agency authorizing the vendor to participate in the Program,
unless the State agency determines that the vendor is necessary for
participant access.
To facilitate standardized processes and assist State agencies when
seeking assurances that authorized vendors meet the criteria for being
`EBT capable,' FNS intends to provide guidance that would require
retail vendors to demonstrate their capability to accept EBT benefits
by: (1) Using an abbreviated testing and certification process if the
retail vendor is using a pre-certified system that is
[[Page 13558]]
already in operation in other EBT State agencies; or (2) using an
extensive certification process if the retail vendor is using a new
system or has made substantial customization changes to a pre-certified
system to meet specific business requirements. The retailer would bear
all expenses and responsibility to ensure the system is certified by
the State agency. The retailer would also be expected to work with the
State agency to determine how they would be required to demonstrate
their EBT solution is capable to accept EBT benefits.
FNS is interested in ensuring that integrated cash register systems
and other system components complete WIC purchases accurately and
result in proper payment of WIC funds. WIC participants should be
protected from errors in payment software that incorrectly deduct the
wrong quantities of benefits from their WIC EBT food balances.
Likewise, State agencies have a fiduciary responsibility to ensure that
payments made to WIC retail vendors are accurate and do not result in a
liability for paying for benefits that were not authorized to be
purchased by a WIC card holder. Therefore, improving the current
certification process should be a collaborative effort among WIC EBT
stakeholders to ensure all affected entities are involved in defining a
new process for retailer certification.
As we have approached other technical standards and operating rules
related to various aspects of EBT implementation, we will ultimately
include retailer certification standards and processes in the Operating
Rules and TIG, as appropriate, after consultation and collaboration
with WIC EBT stakeholders. Therefore, the discussion included in this
preamble is for information purposes only. FNS welcomes comments in
this area, particularly from State agencies, EBT processors, and retail
vendors, as this will help to inform us on how we might approach retail
certifications in the future.
Universal Interface Standard. FNS is currently working with State
agencies and industry to develop a WIC Universal MIS-EBT interface
document, which will define how data is exchanged between the two
systems to support WIC EBT and to recommend where EBT-related data
should be housed/maintained. All WIC State agencies use and maintain an
MIS certification system that is used to enroll and certify WIC
participants and perform other necessary functions related to WIC
Program operations. Once a WIC participant is certified, the MIS
calculates the food prescription that is written to a WIC EBT smart
card or recorded in the online EBT account. The Universal Interface is
designed to standardize the data and functions each system must support
to operate a WIC EBT system. Some of the Universal Interface functions
include setting up participant demographics, issuing a WIC electronic
benefit prescription and exchanging data related to benefit updates and
EBT redemption in files.
The Universal Interface will ultimately help reduce the effort and
cost of EBT implementations by allowing the various MIS systems to
``connect to'' the various EBT systems in a common or standardized way.
MIS systems are typically transferred from state to state, and if the
EBT services are procured outside the state, the Universal Interface
will help reduce the effort and cost to implement EBT in multiple State
agencies and enables an `even playing field' whenever a State agency
contract for EBT service is re-procured. This type of standardization
opens up competition and reduces the cost for conversion to different
MIS and EBT providers.
Unlike the TIG, which applies to systems outside the State agency
MIS, the Universal Interface standard governs the interaction between a
state MIS and an EBT system. The Universal Interface specifies how a
participant's information and electronic benefits will be sent
automatically from a clinic computer to the EBT host system. It also
involves exchanges of information on authorized WIC vendors, to include
data on retail vendors that is necessary to permit the EBT system to
approve any purchases made at a retail vendor's location. Another
example is the exchange of data related to the specific cost
containment peer group to which a newly authorized WIC retail vendor is
assigned. The EBT host system tracks this information and edits prices
submitted against the peer group price provided by the State agency.
Other Standards and Requirements. As mentioned previously, other
standards may be necessary over time, and FNS must be able to establish
these standards and/or incorporate these changes into the existing
technical standards and guidelines. WIC State agencies must also
accommodate and implement changes in the technical standards, operating
rules or other established guidelines. One example of this is the
announcement by the VISA card network to introduce smart cards into the
U.S. payment system, which may include contactless options that could
be on a smart phone. WIC may need to put forth technical standards in
order to allow similar contactless acceptance. Other examples of
standards that may need to be addressed in the future include system
security standards for Personal Identification Numbers (PINs), as well
as other security aspects of an EBT system. Section 246.12(bb)(1)(ii)
of the proposed regulations would require compliance to such standards
established and approved by the Secretary that relate to WIC EBT.
Transitioning from a paper-based food instrument system to an EBT
system offers an opportunity for enhanced customer service to WIC
participants. As such, this proposed rule would require at Sec.
246.12(bb)(2) a State agency to replace participant benefits within
five business days following notice by the household. The State agency
would be required, at a minimum, to replace benefits one time in a
three-month benefit issuance period. The replacement process would
enable the remaining balances on an account to be temporarily put on
hold until the benefits could be transferred to a new account.
Currently there is no regulatory requirement for the replacement of WIC
benefits reported lost or stolen, but rather is a State agency option.
At the time of this writing, all WIC EBT State agencies have opted to
replace EBT benefits reported lost or stolen, with the maximum wait
time of five business days. Online EBT technology offers real-time
participant benefit data, affording the opportunity for benefits to be
replaced immediately. Since participant benefit data is located
directly on the smart card in the offline environment, more time must
be provided to allow for store purchase data to be settled in order to
receive an accurate balance of remaining benefits. To date, the maximum
timeframe required for electronic benefit replacement by an EBT State
agency is five business days; therefore, current EBT business practice
is congruent with this proposal.
To leverage additional opportunities to enhance customer service
for WIC participants, Sec. 246.12(bb)(3) of this proposed rule would
also require a State agency to provide a toll-free, 24-hour hotline
number for EBT cardholder assistance. Customer service can be provided
via an automated system and/or live representatives and internet
account access. This hotline number could provide a variety of services
such as enabling participants to report a lost or stolen card through a
single, toll-free phone call at any time, and request a replacement. At
this time of writing, only a limited number of EBT State agencies
provide this service to WIC participants, none of which are offline EBT
State agencies. However, the Wyoming WIC Program had provided
[[Page 13559]]
24-hour participant support via contracted services in their offline
system environment in the past, but determined the cost to provide such
a service exceeded the benefits and ultimately terminated this service
in 2008.
While FNS supports the potential for enhanced business practices
and customer service that EBT may provide, we also recognize the
potential affordability impact and management of resources with such
proposed requirements for all EBT State agencies and, therefore,
welcome and encourage reader comment.
7. National Universal Product Code (NUPC) Database
Each WIC State agency is required to authorize eligible foods and
develop a list of those food items that are available to WIC
participants to purchase. In a WIC EBT environment, authorized vendors
are provided an electronic file containing the State agency's current
list of authorized foods. This list of individual products is commonly
referred to as the WIC State agency's APL. The APL includes the UPC or
PLU code for each approved item. As products are scanned at the
checkout lane, the UPC or PLU is matched to the state specific APL.
Food items that match the APL, and which are presented in quantities
less than or equal to the remaining benefit balance associated with the
participant's WIC EBT card, are approved for purchase. Unmatched items,
or items in excess of the available account balance, are not allowed
for purchase with WIC benefits.
The NUPC database will serve as a national central repository for
information about WIC authorized foods from all WIC State agencies
operating an EBT system, and will provide State agencies with the
ability to share information and eliminate duplication of effort when
creating or maintaining a list of individual products which are
eligible for purchase using WIC benefits.
Congress first noted the importance of creating the NUPC database
with the passage of the Child Nutrition and WIC Reauthorization Act in
2004. This legislation directed the Secretary of Agriculture to: (1)
establish a national Universal Product Code database for use by all
State agencies; and (2) make available from appropriated funds such
sums as are required for hosting, hardware and software configuration,
and support of the database. It was on this basis that FNS initially
developed a database and user interface which allows State agencies to
store and retrieve specific information on foods found to be eligible
for purchase using WIC benefits. The HHFKA reinforced Congress'
original intent, stating that the Secretary shall establish a NUPC
database to be used by all State agencies, and that it be made
available by December 10, 2012.
While the provisional requirement to establish a NUPC database has
been met and the current version of the NUPC database is available for
use in both the test and production environments, FNS recognizes that
the current version of the NUPC database is difficult to use, requires
a significant time commitment to add products, and does not capture
data in a consistent format. As a result, several WIC State agencies
have developed UPC databases for individual State agency use. These
individual UPC databases are not interconnected and do not serve as a
central repository of information which can be freely shared between
all WIC State agencies. FNS is, therefore, moving forward with several
enhancements to the NUPC database which will: simplify the data input
process; expand the database to include nutrition information and
ingredients for each product; and provide for an independent third
party to assume responsibility for populating the NUPC database while
ensuring that the information housed in the database is accurate,
complete, and consistent.
Several national and regional grocery chains have requested a
single point of connection for WIC EBT file transfers to reduce the
number of connections each retailer must establish or maintain while
operating EBT systems. In response to that request, FNS intends to
develop a centralized file transfer capability, or ``clearinghouse,''
to facilitate the transfer of APL's between State agencies and their
authorized vendors. In support of this objective, FNS proposes at Sec.
246.12(cc) to require WIC State agencies to submit an electronic copy
of their current APL prior to the APL becoming effective or making it
available to the State agency's authorized vendors. The current APL
will be used for subsequent distribution to authorized vendors via the
``clearinghouse.'' A national food category/subcategory table standard,
which plays a critical role in EBT food package issuance and redemption
processes, has been established but is currently not required for use.
While a national standard format for a category/subcategory table and
APL file are both important and desirable as WIC EBT expands, FNS
recognizes that mandating such a requirement may create a burden on
State agencies. As such, FNS welcomes reader comment on the potential
barriers, obstacles, and benefits State agencies would incur if
conformity of a national standard APL was required by FNS. FNS also
invites reader comment on how conformity could be effectively
instituted.
Executive Orders 12866 and 13563
Executive Orders 12866 and 13563 direct agencies to assess all
costs and benefits of available regulatory alternatives and, if
regulation is necessary, to select regulatory approaches that maximize
net benefits (including potential economic, environmental, public
health and safety effects, distributive impacts, and equity). Executive
Order 13563 emphasizes the importance of quantifying both costs and
benefits, of reducing costs, of harmonizing rules, and of promoting
flexibility.
This proposed rule has been determined to be ``Not Significant''
under section 3(f) of Executive Order 12866; therefore, no OMB review
is required.
Procedural Matters
Regulatory Flexibility Act
This proposed rule has been reviewed with regard to the
requirements of the Regulatory Flexibility Act of 1980 (5 U.S.C. 601-
612). Pursuant to that review, Administrator of the Food and Nutrition
Service, Audrey Rowe, has determined that this rule will not have a
significant economic impact on a substantial number of small entities.
State and local agencies and WIC recipients will be most affected by
the rule, and WIC authorized vendors and the food industry may be
indirectly affected. The proposed rule would provide State and local
agencies with increased flexibility in food delivery services for the
Program. Vendors and the food industry would realize increased sales of
some foods and decreases in other foods, with an overall neutral effect
on sales nationally.
Public Law 104-4, Unfunded Mandates Reform Act of 1995 (UMRA)
Title II of the UMRA establishes requirements for Federal agencies
to assess the effects of their regulatory actions on State, local, and
tribal governments and the private sector. Under Section 202 of the
UMRA, the Department generally must prepare a written statement,
including a cost/benefit analysis, for proposed and final rules with
``Federal mandates'' that may result in expenditures to State, local,
or tribal governments, in the aggregate, or to the private sector of
$100 million or more in any one year. When such a statement is needed
for a rule, section 205 of the UMRA generally
[[Page 13560]]
requires the Department to identify and consider a reasonable number of
regulatory alternatives and adopt the least costly, more cost-effective
or least burdensome alternative that achieves the objectives of the
rule.
This proposed rule contains no Federal mandates (under the
regulatory provisions of Title II of the UMRA) that impose costs on
State, local, or tribal governments or to the private sector of $100
million or more in any one year. This rule is, therefore, not subject
to the requirements of sections 202 and 205 of the UMRA.
Executive Order 12372
WIC is listed in the Catalog of Federal Domestic Assistance under
No. 10.557. For the reasons set forth in the final rule at 7 CFR part
3015, Subpart V and related Notice (48 FR 29115, June 24, 1983), this
program is included in the scope of Executive Order 12372 that requires
intergovernmental consultation with State and local officials.
Federalism Summary Impact Statement
Executive Order 13132 requires Federal agencies to consider the
impact of their regulatory actions on State and local governments.
Where such actions have federalism implications, agencies are directed
to provide a statement for inclusion in the preamble to the regulations
describing the agency's considerations in terms of the three categories
called for under section (6)(b)(2)(B) of Executive Order 13132.
Executive Order 12988
This rule has been reviewed under Executive Order 12988, Civil
Justice Reform. This rule is intended to have preemptive effect with
respect to any State or local laws, regulations or policies which
conflict with its provisions or which would otherwise impede its full
implementation. This rule is not intended to have retroactive effect
unless so specified in the DATES paragraph of the preamble of the
proposed rule. Prior to any judicial challenge to the provisions of
this rule or the application of its provisions, all applicable
administrative procedures must be exhausted.
In WIC, the administrative procedures are as follows: (1) State and
local agencies, farmers, farmers' markets, and roadside stands--State
agency hearing procedures issued pursuant to 7 CFR 246.18; (2)
Applicants and participants--State agency hearing procedures pursuant
to 7 CFR 246.18; (3) sanctions against State agencies (but not claims
for repayment assessed against a State agency) pursuant to 7 CFR
246.19--administrative appeal in accordance with 7 CFR 246.16, and (4)
procurement by State or local agencies--administrative appeal to the
extent required by 7 CFR 3016.36.
Civil Rights Impact Analysis
FNS has reviewed this rule in accordance with Departmental
Regulations 4300-4, ``Civil Rights Impact Analysis,'' and 1512-1,
``Regulatory Decision Making Requirements.'' After a careful review of
the rule's intent and provisions, FNS has determined that this rule is
not intended to limit or reduce in any way the ability of protected
classes of individuals to receive benefits in the WIC Program. Federal
WIC regulations specifically prohibit State agencies that administer
the WIC Program, and their cooperators, from engaging in actions that
discriminate against any individual in any of the protected classes
(see 7 CFR 246.8 for the nondiscrimination policy in the WIC Program).
Where State agencies have options, and they choose to implement a
certain provision, they must implement it in such a way that it
complies with the WIC Program regulations set forth at Sec. 246.8.
Executive Order 13175--Consultation and Coordination With Indian Tribal
Governments
E.O. 13175 requires Federal agencies to consult and coordinate with
tribes on a government-to-government basis on policies that have tribal
implications, including regulations, legislative comments or proposed
legislation, and other policy statements or actions that have
substantial direct effects on one or more Indian tribes, on the
relationship between the Federal Government and Indian tribes, or on
the distribution of power and responsibilities between the Federal
Government and Indian tribes. USDA will respond in a timely and
meaningful manner to all Tribal government requests for consultation
concerning this rule and will provide additional venues, such as
webinars and teleconferences, to host periodic collaborative
conversations with Tribal officials or their designees concerning ways
to improve this rule in Indian country. The policies contained in this
rule would not have Tribal implications that preempt Tribal law.
Paperwork Reduction Act
The Paperwork Reduction Act of 1995 (44 U.S.C. Chap. 35; see 5 CFR
part 1320) requires that the Office of Management and Budget (OMB)
approve all collections of information by a Federal agency from the
public before they can be implemented. Respondents are not required to
respond to any collection of information unless it displays a current
valid OMB control number. This proposed rule contains no new
information collection requirements that are subject to OMB approval.
Section 246.12(y) would require each State agency to have an active EBT
project by October 1, 2015. The Advance Planning Document (APD) is used
to initiate the EBT planning process. Under the existing collection
(0584-0043), it is estimated that 15 APDs would be submitted each year.
Currently, only 32 State agencies have not begun any EBT activity. As a
result, the current estimate of 15 submissions per year is unchanged.
The existing recordkeeping and reporting requirements, which were
approved under OMB control number 0584-0043, will not change as a
result of this rule.
E-Government Act Compliance
The Food and Nutrition Service is committed to complying with the
E-Government Act of 2002 to promote the use of the internet and other
information technologies to provide increased opportunities to provide
for citizen access to government information and services, and for
other purpose. State Plan amendments regarding the implementation of
the provisions contained in this rule, as is the case with the entire
State Plan, may be transmitted electronically by the State agency to
FNS. Also, State agencies may provide WIC Program information, as well
as their financial reports, to FNS electronically.
List of Subjects in 7 CFR Part 246
WIC, Administrative practice and procedure, Food assistance
programs, Grant programs--health, Grant programs--social programs,
Indians, Infants and children, Maternal and child health, Nutrition,
Penalties, Reporting and recordkeeping requirements, Women.
Accordingly, for reasons set forth in the preamble, 7 CFR part 246
is proposed to be amended as follows:
PART 246--SPECIAL SUPPLEMENTAL NUTRITION PROGRAM FOR WOMEN, INFANTS
AND CHILDREN (WIC)
0
1. The authority citation for part 246 continues to read as follows:
Authority: 42 U.S.C. 1786.
0
2. In Sec. 246.2:
0
a. Amend the definition of ``Cash-value voucher'' by adding a second
sentence, ``Cash-value voucher is also known as cash-value benefit
(CVB) in an EBT environment'';
[[Page 13561]]
0
b. Add the definition of ``Electronic Benefit Transfer (EBT)'' in
alphabetical order; and
0
c. Revise the definition of ``Participant Violation''.
The addition and revision read as follows:
Sec. 246.2 Definitions.
* * * * *
Electronic Benefit Transfer (EBT) means a food delivery system that
provides benefits using a card or other access device approved by the
Secretary that permits electronic access to program benefits.
* * * * *
Participant violation means any intentional action of a
participant, parent or caretaker of an infant or child participant, or
proxy that violates Federal or State statutes, regulations, policies,
or procedures governing the Program. Participant violations include,
but are not limited to, intentionally making false or misleading
statements or intentionally misrepresenting, concealing, or withholding
facts to obtain benefits; selling or offering to sell cash-value
vouchers, food instruments, EBT cards, or supplemental foods in person,
in print, or online; exchanging or attempting to exchange cash-value
vouchers, food instruments, EBT cards, or supplemental foods for cash,
credit, services, non-food items, or unauthorized food items, including
supplemental foods in excess of those listed on the participant's food
instrument; threatening to harm or physically harming clinic, farmer,
or vendor staff; and dual participation.
* * * * *
Sec. 246.4 [Amended]
0
3. In Sec. 246.4, amend paragraph (a)(1) by removing the period at the
end of the paragraph and adding in its place a comma followed by the
words ``to include EBT and/or EBT implementation.''.
0
4. Sec. 246.12 is amended as follows:
0
a. Paragraph (a) introductory text is amended by removing the ``s''
from the word ``benefits'' and by adding a new sentence at the end of
the paragraph.
0
b. Paragraph (b) by removing the word ``three'' and adding in its place
``four''; and by removing the text ``or direct distribution.'' at the
end of the first sentence and replacing it with ``direct distribution,
or EBT.''
0
c. Remove paragraph (g)(5).
0
d. Redesignate paragraphs (g)(6) through (g)(11) as (g)(5) through
(g)(10), respectively.
0
e. Add new paragraphs (h)(3)(xxvi) through (h)(3)(xxx).
0
f. Add new paragraphs (w) through (cc).
The additions read as follows:
Sec. 246.12 Food delivery systems.
(a) * * * By October 1, 2020, each State agency shall implement an
EBT system statewide, unless FNS grants an exemption under paragraph
(w)(2) of this section.
* * * * *
(h) * * *
(3) * * *
(xxvi) EBT minimum lane coverage. Point of Sale (POS) terminals
used to support the WIC Program shall be deployed in accordance with
the minimum lane coverage provisions of paragraph (z)(2) of this
section. The State agency may remove excess terminals if actual
redemption activity warrants a reduction consistent with the redemption
levels outlined in paragraphs (z)(2)(i) and (z)(2)(ii) of this section.
(xxvii) EBT third-party processing costs and fees. The vendor shall
not charge to the State agency any third-party processing costs and
fees incurred by the vendor from EBT multi-function equipment.
Commercial transaction processing costs and fees imposed by a third-
party processor that the vendor elects to use to connect to the EBT
system of the State shall be borne by the vendor.
(xxviii) EBT interchange fees. The vendor shall not charge
interchange fees related to WIC EBT to the State agency.
(xxix) EBT operational maintenance and operational costs. The State
agency shall not pay ongoing maintenance, processing fees or
operational costs for vendor systems and equipment used to support WIC
EBT after the State agency has implemented WIC EBT statewide, unless
the State agency determines that the vendor is needed for participant
access.
(xxx) Compliance with EBT operating rules, standards and technical
requirements. The vendor must comply with the Operating rules,
standards and technical requirements established by the State agency.
* * * * *
(w) EBT food delivery systems (1) General. EBT systems are food
delivery systems in which participants, parents or caretakers of infant
and child participants, and proxies obtain authorized supplemental
foods by using a card or other access device approved by the Secretary
that permits electronic access to program benefits. All State agencies
shall implement EBT statewide in accordance with paragraph (a) of this
section.
(2) EBT exemptions. The Secretary may grant an exemption to the
October 1, 2020 statewide implementation requirement. To be eligible
for an exemption, a State agency shall demonstrate to the satisfaction
of the Secretary one or more of the following:
(i) There are unusual technological barriers to implementation;
(ii) Operational costs are not affordable within the nutrition
services and administration grant of the State agency; or
(iii) It is in the best interest of the program to grant the
exemption.
(3) Implementation date. A State agency requesting an exemption
under paragraph (w)(2) of this section shall specify a date by which it
anticipates statewide implementation. If a State agency is granted an
exemption, such exemption would remain in effect until the State agency
no longer meets the conditions on which the exemption was based, until
the Secretary revokes the exemption, or for three years, whichever
occurs first.
(x) EBT food delivery systems: Electronic benefit requirements--(1)
General. State agencies using EBT food delivery systems shall issue an
electronic benefit that complies with the requirements of paragraph
(x)(2) of this section.
(2) Electronic benefits. Each electronic benefit must contain the
following information:
(i) Authorized supplemental foods. The supplemental foods
authorized by food category, subcategory, and benefit quantity, to
include the CVB;
(ii) First date of use. The first date of use on which the
electronic benefit may be used to obtain authorized supplemental foods;
(iii) Last date of use. The last date on which the electronic
benefit may be used to obtain authorized supplemental foods. This date
must be a minimum of 30 days from the first date on which it may be
used to obtain authorized supplemental foods except for the
participant's first month of issuance, when it may be the end of the
month or cycle for which the electronic benefit is valid; and
(iv) Benefit issuance identifier. A unique and sequential number.
This number enables the identification of each benefit change
(addition, subtraction or update) made to the participant account.
(3) Vendor identification. The State agency shall ensure that each
EBT purchase submitted for electronic payment is matched to an
authorized vendor or farmer prior to authorizing payment. Each vendor
operated by a
[[Page 13562]]
single business entity must be identified separately.
(y) EBT food delivery systems: EBT systems management and
reporting. (1) The State agency shall follow FNS Advance Planning
Document (APD) requirements and submit Planning and Implementation
APD's, and appropriate updates, for FNS approval for planning,
development and implementation of initial and subsequent EBT systems.
(2) If a State agency plans to incorporate additional programs in
the EBT system of the State, the State agency shall consult with State
agency officials responsible for administering the programs prior to
submitting the planning APD (PAPD) document, and include the outcome of
those discussions in the PAPD submission to FNS for approval.
(3) Each State agency shall have an active EBT project by October
1, 2015. Active EBT project is defined as a formal process of planning,
design, pilot testing, or statewide implementation of WIC EBT.
(4) Annually as part of the State plan, the State agency shall
submit EBT project status reports. At a minimum, the annual status
report shall contain:
(i) Until operating EBT statewide, an outline of the EBT
implementation goals and objectives as part of the goals and objectives
in 246.4(a)(1) to demonstrate the State agency's progress toward
statewide EBT implementation; and
(ii) If operating EBT statewide, any information on future EBT
system changes and procurement updates that would affect present
operations; and
(iii) Such other information the Secretary may require.
(5) The State agency shall be responsible for the coordination and
management of its EBT system.
(z) EBT food delivery systems: Vendor requirements--(1) General.
State agencies using EBT food delivery systems shall comply with the
vendor requirements in paragraphs (g) through (l) of this section. In
addition, State agencies shall comply with the following requirements
of this section specific to EBT.
(2) Minimum lane coverage. FNS encourages WIC EBT transactions to
be integrated into the authorized vendor's electronic cash register
system to promote efficiencies and improve WIC benefit delivery. If
this is not possible, the State agency shall provide Point of Sale
(POS) terminals solely used to support the WIC Program. All POS
terminals, whether multi-functional or used solely to support the WIC
Program, shall be deployed as follows:
(i) Superstores and supermarkets. One POS terminal for every
$11,000 in monthly WIC redemption up to a total of four POS terminals,
or the number of lanes in the location; whichever is less. At a
minimum, terminals shall be installed in monthly WIC redemption
threshold increments as follows: one terminal for $0 to $11,000; two
terminals for $11,001 to $22,000; three terminals for $22,001 to
$33,000; and four terminals for $33,001 and above. A State agency may
utilize an alternative installation formula with FNS approval. The
monthly redemption levels used for the installation formula shall be
the average redemptions based on a period of up to 12 months of prior
redemption;
(ii) All other vendors. One POS terminal for every $8,000 in
monthly redemption up to a total of four POS terminals, or the number
of lanes in the location; whichever is less. At a minimum, terminals
shall be installed in monthly WIC redemption thresholds as follows: one
terminal for $0 to $8,000; two terminals for $8,001 to $16,000; three
terminals for $16,001 to $24,000; and four terminals for $24,001 and
above. A State agency may utilize an alternative installation formula
with FNS approval;
(iii) The State agency shall determine the number of appropriate
devices for authorized farmers and farmers markets;
(iv) For newly authorized WIC vendors deemed necessary for
participant access by the State agency, the vendor shall be provided
one terminal unless the State agency determines that other factors in
that location warrant additional terminals;
(v) Any authorized vendor who has been equipped with a terminal by
the State agency may submit evidence that additional terminals are
necessary after the initial POS terminals are installed;
(vi) The State agency may provide authorized vendors with
additional terminals above the minimum number required by this
paragraph in order to permit WIC participants to obtain a shopping list
or benefit balance, as long as the number of terminals provided does
not exceed the number of lanes in the vendor location; and
(vii) The State agency may remove excess terminals if actual
redemption activity warrants a reduction consistent with the redemption
levels outlined in paragraph (z)(2)(i) through (ii) of this paragraph.
(3) Payment to vendors, farmers and home food delivery contractors.
The State agency shall ensure that vendors, farmers and home food
delivery contractors are paid promptly. Payment must be made in
accordance with the established Operating Rules and technical
requirements after the vendor, farmer, or home delivery contractor has
submitted a valid electronic claim for payment.
(aa) EBT food delivery systems: Imposition of costs on vendors. (1)
Cost prohibition. Except as otherwise provided in this section, a State
agency shall not impose the costs of any equipment or system required
for EBT on any authorized vendor in order to transact EBT if the vendor
equipment or system is used solely for the WIC Program.
(2) Cost sharing. If WIC program equipment is not solely dedicated
to transacting EBT for the WIC program, State agencies shall establish
cost sharing criteria with their authorized WIC vendors for costs
associated with such equipment in accordance with established criteria
as set forth in 2 CFR part 225.
(3) Fees. (i) Third-party processor costs and fees. A State agency
shall not pay third-party processing costs and fees for vendors that
elect to accept EBT using multi-function equipment. Commercial
transaction processing costs and fees imposed by a third-party
processor that the vendor elects to use to connect to the EBT system of
the State shall be borne by the vendor.
(ii) Interchange fees. Interchange fees shall not apply to WIC EBT.
(4) Statewide operations. After completion of statewide
implementation of an EBT system:
(i) A State agency shall not pay ongoing maintenance, processing
fees or operational costs for vendor systems and equipment used to
support EBT, unless the State agency determines that the vendor is
needed for participant access;
(ii) Any vendor applicant in the State that applies for
authorization to become an authorized vendor shall be required to
demonstrate the capability to accept WIC benefits electronically prior
to authorization in accordance with State agency requirements, unless
the State agency determines that the vendor is necessary for
participant access.
(bb) EBT food delivery systems: Technical standards and
requirements. (1) Each State agency, contractor, and authorized vendor
participating in the program shall follow and demonstrate compliance
with:
(i) Operating rules, standards and technical requirements as
established by the Secretary; and
(ii) Other industry standards identified by the Secretary.
(2) A State agency shall establish policy permitting the
replacement of participant benefits within five business days following
notice by the household to the State agency, at least one time in a
consecutive three-month period.
[[Page 13563]]
(3) A State agency shall provide a toll free 24 hour hotline number
for EBT cardholder assistance.
(cc) National universal product codes (UPC) database. The national
UPC database is to be used by all State agencies operating a WIC EBT
food delivery system. Each WIC State agency shall submit a copy of its
current authorized product list (APL) for inclusion in the national UPC
database prior to the APL becoming effective or making it available to
its authorized vendors.
Dated: February 4, 2013.
Audrey Rowe,
Administrator, Food and Nutrition Service.
[FR Doc. 2013-04216 Filed 2-27-13; 8:45 am]
BILLING CODE 3410-30-P