Agency Information Collection Activities: Requests for Comments; Clearance of a New Approval of Information Collection: FAA Customer Service Surveys, 5855 [2013-01707]

Download as PDF Federal Register / Vol. 78, No. 18 / Monday, January 28, 2013 / Notices Dated: January 18, 2013. Susan L. Kurland, Assistant Secretary for Aviation and International Affairs. [FR Doc. 2013–01711 Filed 1–25–13; 8:45 am] BILLING CODE P DEPARTMENT OF TRANSPORTATION Federal Aviation Administration Agency Information Collection Activities: Requests for Comments; Clearance of a New Approval of Information Collection: FAA Customer Service Surveys Federal Aviation Administration (FAA), DOT. ACTION: Notice and request for comments. AGENCY: In accordance with the Paperwork Reduction Act of 1995, FAA invites public comments about our intention to request the Office of Management and Budget (OMB) approval for a new information collection. The Federal Register Notice with a 60-day comment period soliciting comments on the following collection of information was published on August 8, 2012, vol. 77, no. 153, page 47492. This is a new generic clearance for the purpose of gathering customer satisfaction data directly from customers for a wide variety of services. DATES: Written comments should be submitted by February 27, 2013. FOR FURTHER INFORMATION CONTACT: Kathy DePaepe at (405) 954–9362, or by email at: Kathy.A.DePaepe@faa.gov. SUPPLEMENTARY INFORMATION: OMB Control Number: 2120–XXXX Title: FAA Customer Service Surveys Form Numbers: There are no FAA forms associated with this generic collection. Type of Review: New generic information collection. Background: Executive Order 12862 requires that Federal agencies provide the highest quality service to our customers by identifying them and determining their opinions on our existing services and products. The surveys covered in this clearance will provide the FAA with a means to gather this data directly from our customers. The information obtained will be used to assist in evaluating service delivery and processes. The responses will be voluntary and will not involve information that is required by regulations. There will be no direct cost to the respondents other than their time. The FAA plans to provide an electronic tkelley on DSK3SPTVN1PROD with SUMMARY: VerDate Mar<15>2010 17:13 Jan 25, 2013 Jkt 229001 means for responding to the majority of the surveys via the World Wide Web. Respondents: State and local governments, aviation industry organizations, and the general public. Frequency: Information will be collected on occasion. Estimated Average Burden per Response: An average burden of 15 minutes per response. Estimated Total Annual Burden: We estimate that FAA will survey approximately 55,000 respondents annually during the next three years. Therefore, the estimated total annual burden is 13,750 hours. ADDRESSES: Interested persons are invited to submit written comments on the proposed information collection to the Office of Information and Regulatory Affairs, Office of Management and Budget. Comments should be addressed to the attention of the Desk Officer, Department of Transportation/FAA, and sent via electronic mail to oira_ submission@omb.eop.gov, or faxed to (202) 395–6974, or mailed to the Office of Information and Regulatory Affairs, Office of Management and Budget, Docket Library, Room 10102, 725 17th Street NW., Washington, DC 20503. Public Comments Invited: You are asked to comment on any aspect of this information collection, including (a) Whether the proposed collection of information is necessary for FAA’s performance; (b) the accuracy of the estimated burden; (c) ways for FAA to enhance the quality, utility and clarity of the information collection; and (d) ways that the burden could be minimized without reducing the quality of the collected information. The agency will summarize and/or include your comments in the request for OMB’s clearance of this information collection. Issued in Washington, DC on January 22, 2013. Albert R. Spence, FAA Assistant Information Collection Clearance Officer, IT Enterprises Business Services Division, AES–200. [FR Doc. 2013–01707 Filed 1–25–13; 8:45 am] BILLING CODE 4910–13–P DEPARTMENT OF TRANSPORTATION Federal Aviation Administration Agency Information Collection Activities: Requests for Comments; Clearance of Renewed Approval of Information Collection: Airports Grants Program Federal Aviation Administration (FAA), DOT. AGENCY: PO 00000 Frm 00085 Fmt 4703 Sfmt 4703 5855 Notice and request for comments. ACTION: In accordance with the Paperwork Reduction Act of 1995, FAA invites public comments about our intention to request the Office of Management and Budget (OMB) approval to renew an information collection. The Federal Register Notice with a 60-day comment period soliciting comments on the following collection of information was published on August 31, 2012, vol. 77, no. 170, pages 53249– 53250. The FAA collects information from airport sponsors and planning agencies in order to administer the Airports Grants Program. Data is used to determine eligibility, ensure proper use of Federal Funds, and ensure project accomplishment. SUMMARY: Written comments should be submitted by February 27, 2013. FOR FURTHER INFORMATION CONTACT: Kathy DePaepe at (405) 954–9362, or by email at: Kathy.A.DePaepe@faa.gov. SUPPLEMENTARY INFORMATION: OMB Control Number: 2120–0569. Title: Airports Grants Program. Form Numbers: FAA forms 5100–100, 5100–101, 5100–108, 5100–125, 5100– 126, and 5370–1. Type of Review: Renewal of an information collection. Background: Codification of Certain U.S. Transportation Laws at 49 U.S.C. (Public Law 103–272) provides funding for airport planning and development projects at airports included in the National Plan of Integrated Airport Systems. The information required by this program is necessary to protect the Federal interest in safety, efficiency, and utility of the Airport. Data is collected to meet report requirements of 49 CFR 18 for financial management and performance monitoring. Information is collected in the application, and grant agreement amendments; financial management; and performance reporting. Respondents: Approximately 1,950 sponsors and planning agencies for grant projects. Frequency: Information is collected on occasion. Estimated Average Burden per Response: 6.75 hours. Estimated Total Annual Burden: 80,569 hours. ADDRESSES: Interested persons are invited to submit written comments on the proposed information collection to the Office of Information and Regulatory Affairs, Office of Management and Budget. Comments should be addressed to the attention of the Desk Officer, Department of Transportation/FAA, and DATES: E:\FR\FM\28JAN1.SGM 28JAN1

Agencies

[Federal Register Volume 78, Number 18 (Monday, January 28, 2013)]
[Notices]
[Page 5855]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2013-01707]


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DEPARTMENT OF TRANSPORTATION

Federal Aviation Administration


Agency Information Collection Activities: Requests for Comments; 
Clearance of a New Approval of Information Collection: FAA Customer 
Service Surveys

AGENCY: Federal Aviation Administration (FAA), DOT.

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA 
invites public comments about our intention to request the Office of 
Management and Budget (OMB) approval for a new information collection. 
The Federal Register Notice with a 60-day comment period soliciting 
comments on the following collection of information was published on 
August 8, 2012, vol. 77, no. 153, page 47492. This is a new generic 
clearance for the purpose of gathering customer satisfaction data 
directly from customers for a wide variety of services.

DATES: Written comments should be submitted by February 27, 2013.

FOR FURTHER INFORMATION CONTACT: Kathy DePaepe at (405) 954-9362, or by 
email at: Kathy.A.DePaepe@faa.gov.

SUPPLEMENTARY INFORMATION:
    OMB Control Number: 2120-XXXX
    Title: FAA Customer Service Surveys
    Form Numbers: There are no FAA forms associated with this generic 
collection.
    Type of Review: New generic information collection.
    Background: Executive Order 12862 requires that Federal agencies 
provide the highest quality service to our customers by identifying 
them and determining their opinions on our existing services and 
products. The surveys covered in this clearance will provide the FAA 
with a means to gather this data directly from our customers. The 
information obtained will be used to assist in evaluating service 
delivery and processes. The responses will be voluntary and will not 
involve information that is required by regulations. There will be no 
direct cost to the respondents other than their time. The FAA plans to 
provide an electronic means for responding to the majority of the 
surveys via the World Wide Web.
    Respondents: State and local governments, aviation industry 
organizations, and the general public.
    Frequency: Information will be collected on occasion.
    Estimated Average Burden per Response: An average burden of 15 
minutes per response.
    Estimated Total Annual Burden: We estimate that FAA will survey 
approximately 55,000 respondents annually during the next three years. 
Therefore, the estimated total annual burden is 13,750 hours.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to the Office of Information and 
Regulatory Affairs, Office of Management and Budget. Comments should be 
addressed to the attention of the Desk Officer, Department of 
Transportation/FAA, and sent via electronic mail to oira_submission@omb.eop.gov, or faxed to (202) 395-6974, or mailed to the 
Office of Information and Regulatory Affairs, Office of Management and 
Budget, Docket Library, Room 10102, 725 17th Street NW., Washington, DC 
20503.
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including (a) Whether the proposed 
collection of information is necessary for FAA's performance; (b) the 
accuracy of the estimated burden; (c) ways for FAA to enhance the 
quality, utility and clarity of the information collection; and (d) 
ways that the burden could be minimized without reducing the quality of 
the collected information. The agency will summarize and/or include 
your comments in the request for OMB's clearance of this information 
collection.

    Issued in Washington, DC on January 22, 2013.
Albert R. Spence,
FAA Assistant Information Collection Clearance Officer, IT Enterprises 
Business Services Division, AES-200.
[FR Doc. 2013-01707 Filed 1-25-13; 8:45 am]
BILLING CODE 4910-13-P