Information Collection; Proposed Collection; Comment Request; General Services Administration Acquisition Regulation; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (GSA), 74191-74192 [2012-29989]

Download as PDF Federal Register / Vol. 77, No. 240 / Thursday, December 13, 2012 / Notices may be added to the online bill payment survey. Board of Governors of the Federal Reserve System, December 10, 2012. Robert deV. Frierson, Secretary of the Board. [FR Doc. 2012–30094 Filed 12–12–12; 8:45 am] BILLING CODE 6210–01–P FEDERAL RESERVE SYSTEM Change in Bank Control Notices; Acquisitions of Shares of a Savings and Loan Holding Company The notificants listed below have applied under the Change in Bank Control Act (12 U.S.C. 1817(j)) and the Board’s Regulation LL (12 CFR Part 238) to acquire shares of a savings and loan holding company. The factors that are considered in acting on the notices are set forth in paragraph 7 of the Act (12 U.S.C. 1817(j)(7)). The notices are available for immediate inspection at the Federal Reserve Bank indicated. The notices also will be available for inspection at the offices of the Board of Governors. Interested persons may express their views in writing to the Reserve Bank indicated for that notice or to the offices of the Board of Governors. Comments must be received not later than December 28, 2012. A. Federal Reserve Bank of Kansas City (Dennis Denney, Assistant Vice President) 1 Memorial Drive, Kansas City, Missouri 64198–0001: 1. Ellen Records Morgan, Oklahoma City, Oklahoma; as co-trustee of the Martha E. Records 2009 GST Exempt Family Trust; the Martha E. Records 2009 Non-Exempt Family Trust; the Kathryn R. Ryan 2007 GST Exempt Family Trust; and the Kathryn R. Ryan 2007 Non-Exempt Family Trust, all of Oklahoma City, Oklahoma, to acquire voting shares of Midland Financial Co., and thereby indirectly acquire voting shares of MidFirst Bank, both in Oklahoma City, Oklahoma. Board of Governors of the Federal Reserve System, December 10, 2012. Margaret McCloskey Shanks, Deputy Secretary of the Board. srobinson on DSK4SPTVN1PROD with [FR Doc. 2012–30074 Filed 12–12–12; 8:45 am] BILLING CODE 6210–01–P ACTION: Notice of Proposals To Engage in Permissible Nonbanking Activities or To Acquire Companies That Are Engaged in Permissible Nonbanking Activities; Correction SUMMARY: This notice corrects a notice (FR Doc. 2012–29742) published on page 73467 of the issue for Monday, December 10, 2012. Under the Federal Reserve Bank of Richmond heading, the entry for Live Oak Bancshares, Inc., Wilmington, North Carolina, is revised to read as follows: A. Federal Reserve Bank of Richmond (Adam M. Drimer, Assistant Vice President) 701 East Byrd Street, Richmond, Virginia 23261–4528: 1. Live Oak Bancshares, Inc., Wilmington, North Carolina; to acquire 100 percent of the voting shares of Government Loan Solutions, Inc., Cleveland, Ohio, and engage in providing support services in connection with the settlement, accounting, and securitization processes for government guaranteed loans, including loans originated under the U.S. Small Business Administration loan programs and USDA loans; and thereby indirectly acquire 51 percent of the voting shares of Secondary Market Access, LLC, Cleveland, Ohio, and thereby engage in activities related to extending credit, investment advisory, management consulting, and data processing activities, pursuant to sections 225.28(b)(1); (b)(2), (b)(6); (b)(9), and (b)(14), all of Regulation Y. Comments on this application must be received by December 26, 2012. Board of Governors of the Federal Reserve System, December 10, 2012. Margaret McCloskey Shanks, Deputy Secretary of the Board. [FR Doc. 2012–30073 Filed 12–12–12; 8:45 am] BILLING CODE 6210–01–P GENERAL SERVICES ADMINISTRATION [OMB Control No. 3090–0297; Docket No. 2012–0001; Sequence 26] Information Collection; Proposed Collection; Comment Request; General Services Administration Acquisition Regulation; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (GSA) General Services Administration (GSA). 16:21 Dec 12, 2012 Jkt 229001 Notice of a request for comments regarding an existing information collection. FEDERAL RESERVE SYSTEM AGENCY: VerDate Mar<15>2010 74191 PO 00000 Frm 00028 Fmt 4703 Sfmt 4703 As part of a Federal Government wide effort to streamline the process to seek feedback from the public on service delivery, the General Services Administration (GSA) will be submitting a renewal to the Generic Information Collection Request (Generic ICR): ‘‘Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery’’ to OMB for approval under the Paperwork Reduction Act (PRA). Submit comments on or before February 11, 2013. DATES: Submit comments identified by Information Collection 3090–0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, by any of the following methods: • Regulations.gov: http:// www.regulations.gov. Submit comments via the Federal eRulemaking portal by searching for ‘‘Information Collection 3090–0297’’, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. Select the link ‘‘Submit a Comment’’ that corresponds with ‘‘Information Collection 3090– 0297’’, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. Follow the instructions provided at the ‘‘Submit a Comment’’ screen. Please include your name, company name (if any), and ‘‘Information Collection 3090–0297’’ on your attached document. • Mail: General Services Administration, Regulatory Secretariat (MVCB), 1275 First Street NE., Washington, DC 20417. Attn: Hada Flowers/IC 3090–0297, Generic Clearance. Instructions: Please submit comments only and cite Information Collection 3090–0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, in all correspondence related to this collection. All comments received will be posted without change to http:// www.regulations.gov, including any personal and/or business confidential information provided. ADDRESSES: To request additional information, please contact General Services Administration, Regulatory Secretariat Division (MVCB), 1275 First Street NE., Washington, DC 20417; telephone (202)501–4755. FOR FURTHER INFORMATION CONTACT: SUPPLEMENTARY INFORMATION: E:\FR\FM\13DEN1.SGM 13DEN1 srobinson on DSK4SPTVN1PROD with 74192 Federal Register / Vol. 77, No. 240 / Thursday, December 13, 2012 / Notices Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. Abstract: The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. The Digital Government Strategy released by the White House in May 2012 drives agencies to have a more customer-centric focus. Because of this, GSA anticipates an increase in requests to use this generic clearance as the plan states that: a customer-centric principle charges us to do several things: conduct research to understand the customer’s business, needs and desires; ‘‘make VerDate Mar<15>2010 16:21 Dec 12, 2012 Jkt 229001 content more broadly available and accessible and present it through multiple channels in a program- and device-agnostic way; make content more accurate and understandable by maintaining plain language and content freshness standards; and offer easy paths for feedback to ensure we continually improve service delivery. The customer-centric principle holds true whether our customers are internal (e.g., the civilian and military federal workforce in both classified and unclassified environments) or external (e.g., individual citizens, businesses, research organizations, and state, local, and tribal governments).’’ Below we provide GSA’s projected average estimates for the next three years: Affected Public: Individuals and Households, Businesses and Organizations, State, Local or Tribal Government. Average Expected Annual Number of activities: 48. Respondents: 145,534. Annual Responses: 48,511. Frequency of Response: 1. Average minutes per response: 3.82. Burden hours: 9,314. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid Office of Management and Budget control number. Dated: December 5, 2012. Casey Coleman, Chief Information Officer. [FR Doc. 2012–29989 Filed 12–12–12; 8:45 am] BILLING CODE 6820–34–P DEPARTMENT OF HEALTH AND HUMAN SERVICES Agency for Toxic Substances and Disease Registry [ATSDR–276] Availability of Final Toxicological Profiles Agency for Toxic Substances and Disease Registry (ATSDR), Department of Health and Human Services (HHS). ACTION: Notice of availability. AGENCY: This notice announces the availability of ten final toxicological profiles of priority hazardous substances prepared by ATSDR. FOR FURTHER INFORMATION CONTACT: Ms. Delores Grant, Division of Toxicology and Human Health Sciences, Agency for Toxic Substances and Disease Registry, SUMMARY: PO 00000 Frm 00029 Fmt 4703 Sfmt 4703 Mailstop F–57, 1600 Clifton Road NE., Atlanta, Georgia 30333; telephone number (800) 232–4636 or (770)488– 3351. Electronic access to these documents is available at the ATSDR Web site: www.atsdr.cdc.gov/ toxprofiles/index.asp. SUPPLEMENTARY INFORMATION: The Superfund Amendments and Reauthorization Act of 1986 (SARA) (42 U.S.C. 9601 et seq.) amended by the Comprehensive Environmental Response, Compensation, and Liability Act of 1980 (CERCLA or Superfund) (42 U.S.C. 9601 et seq.) by establishing certain requirements for ATSDR and the U.S. Environmental Protection Agency (EPA) with regard to hazardous substances that are most commonly found at facilities on the CERCLA National Priorities List (NPL). Among these statutory requirements is a mandate for the Administrator of ATSDR to prepare toxicological profiles for each substance included on the priority list of hazardous substances (also called the Substance Priority List). This list identifies 275 hazardous substances that ATSDR (in cooperation with EPA) has determined pose the most significant potential threat to human health. The availability of the revised list of the 275 priority substances was announced in the Federal Register on November 3, 2011 (76 FR 68193) and is available at www.atsdr.cdc.gov/spl. In addition, ATSDR has the authority to prepare toxicological profiles for substances not found at sites on the National Priorities List, in an effort to ‘‘* * * establish and maintain inventory of literature, research, and studies on the health effects of toxic substances’’ under CERCLA Section 104(i)(1)(B), to respond to requests for consultation under section 104(i)(4), and as otherwise necessary to support the site-specific response actions conducted by ATSDR. Notice of the availability of these toxicological profiles in draft form for public review and comment was published in the Federal Register on November 6, 2008 (73 FR 66047) and December 17, 2009 (74 FR 66978), with notice of a 90-day public comment period for each profile, starting from the actual release date. Following the close of the comment period, chemicalspecific comments were addressed, and, where appropriate, changes were incorporated into each profile. The public comments and other data submitted in response to the Federal Register notices bear the docket control numbers ATSDR–247, ATSDR–256. This material is available for public inspection at ATSDR. E:\FR\FM\13DEN1.SGM 13DEN1

Agencies

[Federal Register Volume 77, Number 240 (Thursday, December 13, 2012)]
[Notices]
[Pages 74191-74192]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-29989]


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GENERAL SERVICES ADMINISTRATION

[OMB Control No. 3090-0297; Docket No. 2012-0001; Sequence 26]


Information Collection; Proposed Collection; Comment Request; 
General Services Administration Acquisition Regulation; Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery (GSA)

AGENCY: General Services Administration (GSA).

ACTION: Notice of a request for comments regarding an existing 
information collection.

-----------------------------------------------------------------------

SUMMARY: As part of a Federal Government wide effort to streamline the 
process to seek feedback from the public on service delivery, the 
General Services Administration (GSA) will be submitting a renewal to 
the Generic Information Collection Request (Generic ICR): ``Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery'' to OMB for approval under the Paperwork Reduction Act (PRA).

DATES: Submit comments on or before February 11, 2013.

ADDRESSES: Submit comments identified by Information Collection 3090-
0297, Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery, by any of the following methods:
     Regulations.gov: http://www.regulations.gov. Submit 
comments via the Federal eRulemaking portal by searching for 
``Information Collection 3090-0297'', Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery. Select 
the link ``Submit a Comment'' that corresponds with ``Information 
Collection 3090-0297'', Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery. Follow the 
instructions provided at the ``Submit a Comment'' screen. Please 
include your name, company name (if any), and ``Information Collection 
3090-0297'' on your attached document.
     Mail: General Services Administration, Regulatory 
Secretariat (MVCB), 1275 First Street NE., Washington, DC 20417. Attn: 
Hada Flowers/IC 3090-0297, Generic Clearance.
    Instructions: Please submit comments only and cite Information 
Collection 3090-0297, Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery, in all correspondence 
related to this collection. All comments received will be posted 
without change to http://www.regulations.gov, including any personal 
and/or business confidential information provided.

FOR FURTHER INFORMATION CONTACT: To request additional information, 
please contact General Services Administration, Regulatory Secretariat 
Division (MVCB), 1275 First Street NE., Washington, DC 20417; telephone 
(202)501-4755.

SUPPLEMENTARY INFORMATION: 

[[Page 74192]]

    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior fielding the 
study. Depending on the degree of influence the results are likely to 
have, such collections may still be eligible for submission for other 
generic mechanisms that are designed to yield quantitative results.
    The Digital Government Strategy released by the White House in May 
2012 drives agencies to have a more customer-centric focus. Because of 
this, GSA anticipates an increase in requests to use this generic 
clearance as the plan states that: a customer-centric principle charges 
us to do several things: conduct research to understand the customer's 
business, needs and desires; ``make content more broadly available and 
accessible and present it through multiple channels in a program- and 
device-agnostic way; make content more accurate and understandable by 
maintaining plain language and content freshness standards; and offer 
easy paths for feedback to ensure we continually improve service 
delivery. The customer-centric principle holds true whether our 
customers are internal (e.g., the civilian and military federal 
workforce in both classified and unclassified environments) or external 
(e.g., individual citizens, businesses, research organizations, and 
state, local, and tribal governments).''
    Below we provide GSA's projected average estimates for the next 
three years:
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Average Expected Annual Number of activities: 48.
    Respondents: 145,534.
    Annual Responses: 48,511.
    Frequency of Response: 1.
    Average minutes per response: 3.82.
    Burden hours: 9,314.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid Office of Management and Budget control number.

    Dated: December 5, 2012.
Casey Coleman,
Chief Information Officer.
[FR Doc. 2012-29989 Filed 12-12-12; 8:45 am]
BILLING CODE 6820-34-P