Privacy Act of 1974; System of Records, 64327-64329 [2012-25487]
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Federal Register / Vol. 77, No. 203 / Friday, October 19, 2012 / Notices
Products
NSN: 7920–00–NIB–0542—Scrub Brush,
Polypropylene Bristles, Extension PoleCompatible, 2″ × 8″.
NSN: 7920–00–NIB–0545—Scrub Brush,
Wire, Knuckle Guard, Long Handle,
Ergonomic, 6″ × 1 1/8″, w/built-in
scraper.
NSN: 7920–00–NIB–0547—Scrub Brush,
Wire, Stainless, Ergonomic, 5″.
NSN: 7920–00–NIB–0558—Scrub Brush,
Wire, Black Tempered, Ergonomic, 5″.
NSN: 7920–00–NIB–0563—Wire Brush, Wire,
Knuckle Guard, Long Handle,
Ergonomic, 6″ × 1 1/8″.
NPA: Industries for the Blind, Inc., West
Allis, WI.
Contracting Activity: General Services
Administration, Fort Worth, TX.
Coverage: B-List for the Broad Government
Requirement as aggregated by the
General Services Administration.
tkelley on DSK3SPTVN1PROD with NOTICES
Services
Service Type/Location: Administrative
Services, Dept. of Housing and Urban
Development (HUD), MultiLocations—
Nationwide, 77 West Jackson Blvd., Rm.
2517, Mail Code: NFNC, Chicago, IL.
NPA: Nobis Enterprises, Inc., Marietta, GA.
Contracting Activity: Department of Housing
and Urban Development, Chicago, IL.
Service Type/Location: Contract Closeout,
Architect of the Capitol, Acquisitions &
Material Mgmt. Div., Ford House Office
Building, H2–263, Washington, DC
NPA: ServiceSource, Inc., Alexandria, VA.
Contracting Activity: Architect of the Capitol,
Washington, DC.
Service Type/Location: Mess Attendant
Services, 128th Air Refueling Wing,
Wisconsin Air National Guard (WI ANG)
Dining Facility, Bldg. 611, 1919 E Grange
Ave., Milwaukee, WI.
NPA: Easter Seals Southeast Wisconsin, Inc.,
South Milwaukee, WI.
Contracting Activity: Dept of the Army,
W7N8 USPFO Activity WI ARNG, Camp
Douglas, WI.
The following information is provided
to further describe the Mess Attendant
Services being proposed for addition to
the Procurement List. For this project,
the DOD contracting activity specifically
identified its requirement as Food
Service Attendants (FSA) Service in its
Performance Work Statement (PWS)
which is synonymous with Mess
Attendant Services . The PWS describes
the FSA service tasks as (1) Serving and
replenishing food; (2) Cleaning
facilities, equipment, and utensils; (3)
Cleaning tables in the Dining Area; (4)
Handling food, supplies, and
equipment; and (5) Maintaining quality
control. The PWS also requires a
minimum number of housekeeping and
grounds maintenance tasks be
performed by the FSA.
Deletions
The following products are proposed
for deletion from the Procurement List:
VerDate Mar<15>2010
16:06 Oct 18, 2012
Jkt 229001
Products
NSN: 7520–01–443–4902—VuRyte—VuRyser
Ergonomic Computer Workstation.
NSN: 7520–01–453–6246—VuRyte—VuRyser
Ergonomic Computer Workstation.
NSN: 7520–01–453–6247—VuRyte—VuRyser
Ergonomic Computer Workstation.
NSN: 7520–01–461–1552—VuRyte Document
Holder.
NPA: Tarrant County Association for the
Blind, Fort Worth, TX.
Contracting Activity: General Services
Administration, New York, NY.
Barry S. Lineback,
Director, Business Operations.
[FR Doc. 2012–25778 Filed 10–18–12; 8:45 am]
BILLING CODE 6353–01–P
BUREAU OF CONSUMER FINANCIAL
PROTECTION
Privacy Act of 1974; System of
Records
Bureau of Consumer Financial
Protection.
ACTION: Notice of Revised Privacy Act
System of Records.
AGENCY:
In accordance with the
Privacy Act of 1974, as amended, the
Bureau of Consumer Financial
Protection hereinto referred to as the
Consumer Financial Protection Bureau
(‘‘CFPB’’ or the ‘‘Bureau’’) gives notice
of the establishment of a modified
Privacy Act System of Records.
DATES: Comments must be received no
later than November 19, 2012. The
system of records will be effective
November 28, 2012 unless the
comments received result in a contrary
determination.
ADDRESSES: You may submit comments,
by any of the following methods:
• Electronic: privacy@cfpb.gov.
• Mail/Hand Delivery/Courier: Claire
Stapleton, Chief Privacy Officer,
Consumer Financial Protection Bureau,
1700 G Street NW., Washington, DC
20552.
Comments will be available for public
inspection and copying at 1700 G Street
NW., Washington, DC 20552, on official
business days between the hours of 10
a.m. and 5 p.m. Eastern Time. You can
make an appointment to inspect
comments by telephoning (202) 435–
7220. All comments, including
attachments and other supporting
materials, will become part of the public
record and subject to public disclosure.
You should submit only information
that you wish to make available
publicly.
SUMMARY:
FOR FURTHER INFORMATION CONTACT:
Claire Stapleton, Chief Privacy Officer,
PO 00000
Frm 00019
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Sfmt 4703
64327
Consumer Financial Protection Bureau,
1700 G Street NW., Washington, DC
20552, (202) 435–7220.
SUPPLEMENTARY INFORMATION: The CFPB
revises its Privacy Act System of
Records Notice (‘‘SORN’’) ‘‘CFPB.005—
Consumer Response System.’’ In
revising this SORN, in accordance with
its concurrently published amendment
to the CFPB’s Rule on the Disclosure of
Records and Information (the ‘‘Rule’’),
the CFPB exempts certain information
in the SORN from public access and
certain other provisions of the Privacy
Act of 1974, 5 U.S.C. 552a and subpart
E of the Rule. The CFPB’s rationale for
the exemption is set forth in its
amendment to the Rule. Additionally,
this notice includes a non-substantive
change to the text of the Routine Uses
found at (8) and (11).
The report of the revised system of
records has been submitted to the
Committee on Oversight and
Government Reform of the House of
Representatives, the Committee on
Homeland Security and Governmental
Affairs of the Senate, and the Office of
Management and Budget.
The revised system of records entitled
‘‘CFPB.005—Consumer Response
System’’ is published in its entirety
below.
Dated: October 11, 2012.
Claire Stapleton,
Chief Privacy Officer, Bureau of Consumer
Financial Protection.
CFPB.005
SYSTEM NAME:
CFPB Consumer Response System.
SYSTEM LOCATION:
Consumer Financial Protection
Bureau, 1700 G Street NW., Washington,
DC 20552.
CATEGORIES OF INDIVIDUALS COVERED BY THE
SYSTEM:
Individuals covered by this system are
individuals who submit complaints or
inquiries to the CFPB (on their own or
others’ behalf); individuals on whose
behalf complaints or inquiries are
submitted by others (such as attorneys,
members of Congress, third party
advocates, and/or other governmental
organizations); and individuals or
employees of entities about whom
complaints or inquiries have been
received by prudential regulators, the
Federal Trade Commission, other
federal agencies, state agencies or the
CFPB. The term ‘‘prudential regulators’’
refers to any federal banking agency, as
that term is defined in section 3 of the
Federal Deposit Insurance Act, and the
National Credit Union Administration.
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64328
Federal Register / Vol. 77, No. 203 / Friday, October 19, 2012 / Notices
Information collected regarding
consumer products and services is
subject to the Privacy Act only to the
extent that it concerns individuals;
information pertaining to corporations
and other business entities and
organizations is not subject to the
Privacy Act.
CATEGORIES OF RECORDS IN THE SYSTEM:
Records in the system may contain:
(1) Correspondence or other information
received; (2) information from the entity
or individual referring the inquiry or
complaint; (3) records created of verbal
communications by or with
complainants or other individuals; (4)
information regarding third party
advocates or others who submit
complaints or inquiries on another’s
behalf; (5) information identifying the
entity that is subject to the complaint or
inquiry or its employees; (6)
communication with or by the entity
that is subject to the complaint or
inquiry or its employees; (7) unique
identifiers, codes, and descriptors
categorizing each complaint or inquiry
file; (8) information about how
complaints or inquiries were responded
to or referred, including any resolution;
(9) records used to respond to or refer
complaints or inquiries, including
information in the CFPB’s other systems
of records; and (10) identifiable
information regarding both the
individual who is making the inquiry or
complaint, and the individual on whose
behalf such inquiry or complaint is
made, and employees of the entity about
which the complaint or inquiry was
made, including name, social security
number, account numbers, address,
phone number, email address, date of
birth.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
Public Law 111–203, Title X, Sections
1011, 1012, 1013(b)(3), 1021, 1034,
codified at 12 U.S.C. 5491, 5492,
5493(b)(3), 5511, 5534.
tkelley on DSK3SPTVN1PROD with NOTICES
PURPOSE(S):
The information in the system is
being collected to enable the CFPB to
receive, respond to, and refer
complaints or inquiries regarding
consumer financial products or services.
The system serves as a record of the
complaint or inquiry, and is used for
collecting complaint or inquiry data;
responding to or referring the complaint
or inquiry; aggregating data that will be
used to inform other functions of the
CFPB and, as appropriate, other
agencies and/or the public; and
preparing reports as required by law.
This system consists of complaints or
inquiries received by the CFPB or other
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16:06 Oct 18, 2012
Jkt 229001
entities and information concerning
responses to or referrals of these
complaints or inquiries, as appropriate.
ROUTINE USES OF RECORDS MAINTAINED IN THE
SYSTEM, INCLUDING CATEGORIES OF USERS AND
THE PURPOSES OF SUCH USES TO:
These records may be disclosed,
consistent with the CFPB Disclosure of
Records and Information Rules
promulgated at 12 CFR part 1070 et seq.
to:
(1) Appropriate agencies, entities, and
persons when: (a) The CFPB suspects or
has confirmed that the security or
confidentiality of information in the
system of records has been
compromised; (b) the CFPB has
determined that, as a result of the
suspected or confirmed compromise,
there is a risk of harm to economic or
property interests, identity theft or
fraud, or harm to the security or
integrity of this system or other systems
or programs (whether maintained by the
CFPB or another agency or entity) that
rely upon the compromised
information; and (c) the disclosure made
to such agencies, entities, and persons is
reasonably necessary to assist in
connection with the CFPB’s efforts to
respond to the suspected or confirmed
compromise and prevent, minimize, or
remedy such harm;
(2) Another federal or state agency to:
(a) Permit a decision as to access,
amendment or correction of records to
be made in consultation with or by that
agency; or (b) verify the identity of an
individual or the accuracy of
information submitted by an individual
who has requested access to or
amendment or correction of records;
(3) The Office of the President in
response to an inquiry from that office
made at the request of the subject of a
record or a third party on that person’s
behalf;
(4) Congressional offices in response
to an inquiry made at the request of the
individual to whom the record pertains;
(5) Contractors, agents, or other
authorized individuals performing work
on a contract, service, cooperative
agreement, job, or other activity on
behalf of the CFPB or Federal
Government and who have a need to
access the information in the
performance of their duties or activities;
(6) The U.S. Department of Justice
(‘‘DOJ’’) for its use in providing legal
advice to the CFPB or in representing
the CFPB in a proceeding before a court,
adjudicative body, or other
administrative body, where the use of
such information by the DOJ is deemed
by the CFPB to be relevant and
necessary to the advice or proceeding,
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Fmt 4703
Sfmt 4703
and in the case of a proceeding, such
proceeding names as a party in interest:
(a) The CFPB;
(b) Any employee of the CFPB in his
or her official capacity;
(c) Any employee of the CFPB in his
or her individual capacity where DOJ or
the CFPB has agreed to represent the
employee; or
(d) The United States, where the
CFPB determines that litigation is likely
to affect the CFPB or any of its
components;
(7) A court, magistrate, or
administrative tribunal in the course of
an administrative proceeding or judicial
proceeding, including disclosures to
opposing counsel or witnesses
(including expert witnesses) in the
course of discovery or other pre-hearing
exchanges of information, litigation, or
settlement negotiations, where relevant
or potentially relevant to a proceeding,
or in connection with criminal law
proceedings;
(8) Appropriate agencies, entities, and
persons, to the extent necessary to
obtain information needed to
investigate, resolve, respond, or refer a
complaint or inquiry;
(9) Appropriate federal, state, local,
foreign, tribal, or self-regulatory
organizations or agencies responsible for
investigating, prosecuting, enforcing,
implementing, issuing, or carrying out a
statute, rule, regulation, order, policy, or
license if the information may be
relevant to a potential violation of civil
or criminal law, rule, regulation, order,
policy or license;
(10) An entity or person that is the
subject of the complaint or inquiry and
the counsel or non-attorney
representative for that entity or person;
and
(11) Federal and state agencies for the
purpose of facilitating the data sharing
requirements described in 12 U.S.C.
5493(b)(3)(D) concerning consumer
complaint information.
POLICIES AND PRACTICES FOR STORING,
RETRIEVING, ACCESSING, RETAINING, AND
DISPENSING OF RECORDS IN THE SYSTEM:
STORAGE:
Paper and electronic records.
RETRIEVABILITY:
Records are retrievable by a variety of
fields including without limitation the
individual’s name, social security
number, complaint/inquiry case
number, address, account number,
transaction number, phone number,
date of birth, or by some combination
thereof.
SAFEGUARDS:
Access to electronic records is
restricted to authorized personnel who
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Federal Register / Vol. 77, No. 203 / Friday, October 19, 2012 / Notices
have been issued non-transferrable
access codes and passwords. Other
records are maintained in locked file
cabinets or rooms with access limited to
those personnel whose official duties
require access.
RETENTION AND DISPOSAL:
The CFPB will maintain computer
and paper records indefinitely until the
National Archives and Records
Administration approves the CFPB’s
records disposition schedule.
SYSTEM MANAGER(S) AND ADDRESS:
The Consumer Financial Protection
Bureau, Assistant Director of Response
Center, 1700 G Street NW., Washington,
DC 20552.
NOTIFICATION PROCEDURE:
Individuals seeking notification and
access to any record contained in this
system of records, or seeking to contest
its content, may inquire in writing in
accordance with instructions appearing
in Title 12, Chapter 10 of the CFR,
‘‘Disclosure of Records and
Information.’’ Address such requests to:
Chief Privacy Officer, Bureau of
Consumer Financial Protection, 1700 G
Street NW., Washington, DC 20552.
RECORD ACCESS PROCEDURES:
See ‘‘Notification Procedures’’ above.
CONTESTING RECORD PROCEDURES:
See ‘‘Notification Procedures’’ above.
RECORD SOURCE CATEGORIES:
Information in this system is obtained
from individuals and entities filing
complaints and inquiries, other
governmental authorities, and entities
that are the subjects of complaints and
inquiries.
EXEMPTIONS CLAIMED FOR THE SYSTEM:
Pursuant to 5 U.S.C. 552a(k)(2), to the
extent that the Consumer Response
System contains investigatory materials
compiled for law enforcement purposes
those materials are exempt from
disclosure under 5 U.S.C. 522a.
[FR Doc. 2012–25487 Filed 10–18–12; 8:45 am]
BILLING CODE 4810–AM–P
tkelley on DSK3SPTVN1PROD with NOTICES
CORPORATION FOR NATIONAL AND
COMMUNITY SERVICE
Proposed Information Collection;
Comment Request
Corporation for National and
Community Service.
ACTION: Notice.
AGENCY:
The Corporation for National
and Community Service (CNCS), as part
SUMMARY:
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16:06 Oct 18, 2012
Jkt 229001
of its continuing effort to reduce
paperwork and respondent burden,
conducts a pre-clearance consultation
program to provide the general public
and federal agencies with an
opportunity to comment on proposed
and/or continuing collections of
information in accordance with the
Paperwork Reduction Act of 1995
(PRA95) (44 U.S.C. 3506(c)(2)(A)). This
program helps to ensure that requested
data can be provided in the desired
format, reporting burden (time and
financial resources) is minimized,
collection instruments are clearly
understood, and the impact of collection
requirement on respondents can be
properly assessed.
Currently, CNCS is soliciting
comments concerning its proposed
renewal of the President’s Volunteer
Service Awards (PVSA), parts A, B, C,
D, E and F.
Copies of the information collection
request can be obtained by contacting
the office listed in the addresses section
of this notice.
DATES: Written comments must be
submitted to the individual and office
listed in the ADDRESSES section by
December 18, 2012.
ADDRESSES: You may submit comments,
identified by the title of the information
collection activity, by any of the
following methods:
(1) By mail sent to: Corporation for
National and Community Service, Office
of Public Engagement, Attn: Mr. David
Premo, (Public Engagement Specialist)
1201 New York Avenue NW.,
Washington, DC 20525.
(2) By hand delivery or by courier to:
the CNCS mailroom at Room 8100 at the
mail address given in paragraph (1)
above, between 9:00 a.m. and 4:00 p.m.
Eastern Time, Monday through Friday,
except Federal holidays.
(3) By fax to: (202) 606–3460,
Attention: Mr. David Premo, Public
Engagement Specialist.
(4) Electronically through
www.regulations.gov. Individuals who
use a telecommunications device for the
deaf (TTY–TDD) may call 1–800–833–
3722 between 8:00 a.m. and 8:00 p.m.
Eastern Time, Monday through Friday.
FOR FURTHER INFORMATION CONTACT: Mr.
David Premo, (202) 606–6717, or by
email at dpremo@cns.gov.
SUPPLEMENTARY INFORMATION:
CNCS is particularly interested in
comments that:
• Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of CNCS, including whether
the information will have practical
utility;
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Sfmt 4703
64329
• Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
• Enhance the quality, utility, and
clarity of the information to be
collected; and
• Minimize the burden of the
collection of information on those who
are expected to respond, including the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology
(e.g., permitting electronic submissions
of responses).
Background: The President’s
Volunteer Service Awards were created
by Executive Order on January 30, 2003.
The awards are administered by the
Corporation for National and
Community Service. Under the
Executive Order, the Corporation was
directed to (among other things) design
and recommend programs to recognize
individuals, schools, and organizations
that excel in their efforts to support
volunteer service and civic
participation, especially with respect to
students in primary schools, secondary
schools, and institutions of higher
learning. The President’s Volunteer
Service Awards fulfills this direction. In
order to recognize individuals, schools
and organizations, the program must
collect information about the
individuals and organizations and their
activities to verify that they are eligible
to receive the award and have earned
the award.
Current Action: CNCS seeks to renew
the current information collection. The
forms have been edited to include
questions that allow us to confirm
eligibility and provide a more
streamlined online experience.
The information collection will
otherwise be used in the same manner
as the existing application. CNCS also
seeks to continue using the current
application until the revised application
is approved by OMB. The current
application is due to expire on March
31, 2013.
Type of Review: Renewal.
Agency: Corporation for National and
Community Service.
Title: President’s Volunteer Service
Awards, parts A, B, C, D, E and F.
OMB Number: 3045–0086.
Agency Number: None.
Affected Public: General public.
Total Respondents: 200,000.
Frequency: On occasion.
Average Time per Response: Averages
20 minutes.
Estimated Total Burden Hours: 66,666
hours.
E:\FR\FM\19OCN1.SGM
19OCN1
Agencies
[Federal Register Volume 77, Number 203 (Friday, October 19, 2012)]
[Notices]
[Pages 64327-64329]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-25487]
=======================================================================
-----------------------------------------------------------------------
BUREAU OF CONSUMER FINANCIAL PROTECTION
Privacy Act of 1974; System of Records
AGENCY: Bureau of Consumer Financial Protection.
ACTION: Notice of Revised Privacy Act System of Records.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Privacy Act of 1974, as amended, the
Bureau of Consumer Financial Protection hereinto referred to as the
Consumer Financial Protection Bureau (``CFPB'' or the ``Bureau'') gives
notice of the establishment of a modified Privacy Act System of
Records.
DATES: Comments must be received no later than November 19, 2012. The
system of records will be effective November 28, 2012 unless the
comments received result in a contrary determination.
ADDRESSES: You may submit comments, by any of the following methods:
Electronic: privacy@cfpb.gov.
Mail/Hand Delivery/Courier: Claire Stapleton, Chief
Privacy Officer, Consumer Financial Protection Bureau, 1700 G Street
NW., Washington, DC 20552.
Comments will be available for public inspection and copying at 1700 G
Street NW., Washington, DC 20552, on official business days between the
hours of 10 a.m. and 5 p.m. Eastern Time. You can make an appointment
to inspect comments by telephoning (202) 435-7220. All comments,
including attachments and other supporting materials, will become part
of the public record and subject to public disclosure. You should
submit only information that you wish to make available publicly.
FOR FURTHER INFORMATION CONTACT: Claire Stapleton, Chief Privacy
Officer, Consumer Financial Protection Bureau, 1700 G Street NW.,
Washington, DC 20552, (202) 435-7220.
SUPPLEMENTARY INFORMATION: The CFPB revises its Privacy Act System of
Records Notice (``SORN'') ``CFPB.005--Consumer Response System.'' In
revising this SORN, in accordance with its concurrently published
amendment to the CFPB's Rule on the Disclosure of Records and
Information (the ``Rule''), the CFPB exempts certain information in the
SORN from public access and certain other provisions of the Privacy Act
of 1974, 5 U.S.C. 552a and subpart E of the Rule. The CFPB's rationale
for the exemption is set forth in its amendment to the Rule.
Additionally, this notice includes a non-substantive change to the text
of the Routine Uses found at (8) and (11).
The report of the revised system of records has been submitted to
the Committee on Oversight and Government Reform of the House of
Representatives, the Committee on Homeland Security and Governmental
Affairs of the Senate, and the Office of Management and Budget.
The revised system of records entitled ``CFPB.005--Consumer
Response System'' is published in its entirety below.
Dated: October 11, 2012.
Claire Stapleton,
Chief Privacy Officer, Bureau of Consumer Financial Protection.
CFPB.005
System Name:
CFPB Consumer Response System.
System Location:
Consumer Financial Protection Bureau, 1700 G Street NW.,
Washington, DC 20552.
Categories of individuals covered by the system:
Individuals covered by this system are individuals who submit
complaints or inquiries to the CFPB (on their own or others' behalf);
individuals on whose behalf complaints or inquiries are submitted by
others (such as attorneys, members of Congress, third party advocates,
and/or other governmental organizations); and individuals or employees
of entities about whom complaints or inquiries have been received by
prudential regulators, the Federal Trade Commission, other federal
agencies, state agencies or the CFPB. The term ``prudential
regulators'' refers to any federal banking agency, as that term is
defined in section 3 of the Federal Deposit Insurance Act, and the
National Credit Union Administration.
[[Page 64328]]
Information collected regarding consumer products and services is
subject to the Privacy Act only to the extent that it concerns
individuals; information pertaining to corporations and other business
entities and organizations is not subject to the Privacy Act.
Categories of records in the system:
Records in the system may contain: (1) Correspondence or other
information received; (2) information from the entity or individual
referring the inquiry or complaint; (3) records created of verbal
communications by or with complainants or other individuals; (4)
information regarding third party advocates or others who submit
complaints or inquiries on another's behalf; (5) information
identifying the entity that is subject to the complaint or inquiry or
its employees; (6) communication with or by the entity that is subject
to the complaint or inquiry or its employees; (7) unique identifiers,
codes, and descriptors categorizing each complaint or inquiry file; (8)
information about how complaints or inquiries were responded to or
referred, including any resolution; (9) records used to respond to or
refer complaints or inquiries, including information in the CFPB's
other systems of records; and (10) identifiable information regarding
both the individual who is making the inquiry or complaint, and the
individual on whose behalf such inquiry or complaint is made, and
employees of the entity about which the complaint or inquiry was made,
including name, social security number, account numbers, address, phone
number, email address, date of birth.
Authority for maintenance of the system:
Public Law 111-203, Title X, Sections 1011, 1012, 1013(b)(3), 1021,
1034, codified at 12 U.S.C. 5491, 5492, 5493(b)(3), 5511, 5534.
Purpose(s):
The information in the system is being collected to enable the CFPB
to receive, respond to, and refer complaints or inquiries regarding
consumer financial products or services. The system serves as a record
of the complaint or inquiry, and is used for collecting complaint or
inquiry data; responding to or referring the complaint or inquiry;
aggregating data that will be used to inform other functions of the
CFPB and, as appropriate, other agencies and/or the public; and
preparing reports as required by law. This system consists of
complaints or inquiries received by the CFPB or other entities and
information concerning responses to or referrals of these complaints or
inquiries, as appropriate.
Routine uses of records maintained in the system, including categories
of users and the purposes of such uses to:
These records may be disclosed, consistent with the CFPB Disclosure
of Records and Information Rules promulgated at 12 CFR part 1070 et
seq. to:
(1) Appropriate agencies, entities, and persons when: (a) The CFPB
suspects or has confirmed that the security or confidentiality of
information in the system of records has been compromised; (b) the CFPB
has determined that, as a result of the suspected or confirmed
compromise, there is a risk of harm to economic or property interests,
identity theft or fraud, or harm to the security or integrity of this
system or other systems or programs (whether maintained by the CFPB or
another agency or entity) that rely upon the compromised information;
and (c) the disclosure made to such agencies, entities, and persons is
reasonably necessary to assist in connection with the CFPB's efforts to
respond to the suspected or confirmed compromise and prevent, minimize,
or remedy such harm;
(2) Another federal or state agency to: (a) Permit a decision as to
access, amendment or correction of records to be made in consultation
with or by that agency; or (b) verify the identity of an individual or
the accuracy of information submitted by an individual who has
requested access to or amendment or correction of records;
(3) The Office of the President in response to an inquiry from that
office made at the request of the subject of a record or a third party
on that person's behalf;
(4) Congressional offices in response to an inquiry made at the
request of the individual to whom the record pertains;
(5) Contractors, agents, or other authorized individuals performing
work on a contract, service, cooperative agreement, job, or other
activity on behalf of the CFPB or Federal Government and who have a
need to access the information in the performance of their duties or
activities;
(6) The U.S. Department of Justice (``DOJ'') for its use in
providing legal advice to the CFPB or in representing the CFPB in a
proceeding before a court, adjudicative body, or other administrative
body, where the use of such information by the DOJ is deemed by the
CFPB to be relevant and necessary to the advice or proceeding, and in
the case of a proceeding, such proceeding names as a party in interest:
(a) The CFPB;
(b) Any employee of the CFPB in his or her official capacity;
(c) Any employee of the CFPB in his or her individual capacity
where DOJ or the CFPB has agreed to represent the employee; or
(d) The United States, where the CFPB determines that litigation is
likely to affect the CFPB or any of its components;
(7) A court, magistrate, or administrative tribunal in the course
of an administrative proceeding or judicial proceeding, including
disclosures to opposing counsel or witnesses (including expert
witnesses) in the course of discovery or other pre-hearing exchanges of
information, litigation, or settlement negotiations, where relevant or
potentially relevant to a proceeding, or in connection with criminal
law proceedings;
(8) Appropriate agencies, entities, and persons, to the extent
necessary to obtain information needed to investigate, resolve,
respond, or refer a complaint or inquiry;
(9) Appropriate federal, state, local, foreign, tribal, or self-
regulatory organizations or agencies responsible for investigating,
prosecuting, enforcing, implementing, issuing, or carrying out a
statute, rule, regulation, order, policy, or license if the information
may be relevant to a potential violation of civil or criminal law,
rule, regulation, order, policy or license;
(10) An entity or person that is the subject of the complaint or
inquiry and the counsel or non-attorney representative for that entity
or person; and
(11) Federal and state agencies for the purpose of facilitating the
data sharing requirements described in 12 U.S.C. 5493(b)(3)(D)
concerning consumer complaint information.
Policies and practices for storing, retrieving, accessing, retaining,
and dispensing of records in the system:
Storage:
Paper and electronic records.
Retrievability:
Records are retrievable by a variety of fields including without
limitation the individual's name, social security number, complaint/
inquiry case number, address, account number, transaction number, phone
number, date of birth, or by some combination thereof.
Safeguards:
Access to electronic records is restricted to authorized personnel
who
[[Page 64329]]
have been issued non-transferrable access codes and passwords. Other
records are maintained in locked file cabinets or rooms with access
limited to those personnel whose official duties require access.
Retention and disposal:
The CFPB will maintain computer and paper records indefinitely
until the National Archives and Records Administration approves the
CFPB's records disposition schedule.
System manager(s) and address:
The Consumer Financial Protection Bureau, Assistant Director of
Response Center, 1700 G Street NW., Washington, DC 20552.
Notification procedure:
Individuals seeking notification and access to any record contained
in this system of records, or seeking to contest its content, may
inquire in writing in accordance with instructions appearing in Title
12, Chapter 10 of the CFR, ``Disclosure of Records and Information.''
Address such requests to: Chief Privacy Officer, Bureau of Consumer
Financial Protection, 1700 G Street NW., Washington, DC 20552.
Record access procedures:
See ``Notification Procedures'' above.
Contesting record procedures:
See ``Notification Procedures'' above.
Record source categories:
Information in this system is obtained from individuals and
entities filing complaints and inquiries, other governmental
authorities, and entities that are the subjects of complaints and
inquiries.
Exemptions claimed for the system:
Pursuant to 5 U.S.C. 552a(k)(2), to the extent that the Consumer
Response System contains investigatory materials compiled for law
enforcement purposes those materials are exempt from disclosure under 5
U.S.C. 522a.
[FR Doc. 2012-25487 Filed 10-18-12; 8:45 am]
BILLING CODE 4810-AM-P