Privacy Act of 1974; System of Records, 64327-64329 [2012-25487]

Download as PDF Federal Register / Vol. 77, No. 203 / Friday, October 19, 2012 / Notices Products NSN: 7920–00–NIB–0542—Scrub Brush, Polypropylene Bristles, Extension PoleCompatible, 2″ × 8″. NSN: 7920–00–NIB–0545—Scrub Brush, Wire, Knuckle Guard, Long Handle, Ergonomic, 6″ × 1 1/8″, w/built-in scraper. NSN: 7920–00–NIB–0547—Scrub Brush, Wire, Stainless, Ergonomic, 5″. NSN: 7920–00–NIB–0558—Scrub Brush, Wire, Black Tempered, Ergonomic, 5″. NSN: 7920–00–NIB–0563—Wire Brush, Wire, Knuckle Guard, Long Handle, Ergonomic, 6″ × 1 1/8″. NPA: Industries for the Blind, Inc., West Allis, WI. Contracting Activity: General Services Administration, Fort Worth, TX. Coverage: B-List for the Broad Government Requirement as aggregated by the General Services Administration. tkelley on DSK3SPTVN1PROD with NOTICES Services Service Type/Location: Administrative Services, Dept. of Housing and Urban Development (HUD), MultiLocations— Nationwide, 77 West Jackson Blvd., Rm. 2517, Mail Code: NFNC, Chicago, IL. NPA: Nobis Enterprises, Inc., Marietta, GA. Contracting Activity: Department of Housing and Urban Development, Chicago, IL. Service Type/Location: Contract Closeout, Architect of the Capitol, Acquisitions & Material Mgmt. Div., Ford House Office Building, H2–263, Washington, DC NPA: ServiceSource, Inc., Alexandria, VA. Contracting Activity: Architect of the Capitol, Washington, DC. Service Type/Location: Mess Attendant Services, 128th Air Refueling Wing, Wisconsin Air National Guard (WI ANG) Dining Facility, Bldg. 611, 1919 E Grange Ave., Milwaukee, WI. NPA: Easter Seals Southeast Wisconsin, Inc., South Milwaukee, WI. Contracting Activity: Dept of the Army, W7N8 USPFO Activity WI ARNG, Camp Douglas, WI. The following information is provided to further describe the Mess Attendant Services being proposed for addition to the Procurement List. For this project, the DOD contracting activity specifically identified its requirement as Food Service Attendants (FSA) Service in its Performance Work Statement (PWS) which is synonymous with Mess Attendant Services . The PWS describes the FSA service tasks as (1) Serving and replenishing food; (2) Cleaning facilities, equipment, and utensils; (3) Cleaning tables in the Dining Area; (4) Handling food, supplies, and equipment; and (5) Maintaining quality control. The PWS also requires a minimum number of housekeeping and grounds maintenance tasks be performed by the FSA. Deletions The following products are proposed for deletion from the Procurement List: VerDate Mar<15>2010 16:06 Oct 18, 2012 Jkt 229001 Products NSN: 7520–01–443–4902—VuRyte—VuRyser Ergonomic Computer Workstation. NSN: 7520–01–453–6246—VuRyte—VuRyser Ergonomic Computer Workstation. NSN: 7520–01–453–6247—VuRyte—VuRyser Ergonomic Computer Workstation. NSN: 7520–01–461–1552—VuRyte Document Holder. NPA: Tarrant County Association for the Blind, Fort Worth, TX. Contracting Activity: General Services Administration, New York, NY. Barry S. Lineback, Director, Business Operations. [FR Doc. 2012–25778 Filed 10–18–12; 8:45 am] BILLING CODE 6353–01–P BUREAU OF CONSUMER FINANCIAL PROTECTION Privacy Act of 1974; System of Records Bureau of Consumer Financial Protection. ACTION: Notice of Revised Privacy Act System of Records. AGENCY: In accordance with the Privacy Act of 1974, as amended, the Bureau of Consumer Financial Protection hereinto referred to as the Consumer Financial Protection Bureau (‘‘CFPB’’ or the ‘‘Bureau’’) gives notice of the establishment of a modified Privacy Act System of Records. DATES: Comments must be received no later than November 19, 2012. The system of records will be effective November 28, 2012 unless the comments received result in a contrary determination. ADDRESSES: You may submit comments, by any of the following methods: • Electronic: privacy@cfpb.gov. • Mail/Hand Delivery/Courier: Claire Stapleton, Chief Privacy Officer, Consumer Financial Protection Bureau, 1700 G Street NW., Washington, DC 20552. Comments will be available for public inspection and copying at 1700 G Street NW., Washington, DC 20552, on official business days between the hours of 10 a.m. and 5 p.m. Eastern Time. You can make an appointment to inspect comments by telephoning (202) 435– 7220. All comments, including attachments and other supporting materials, will become part of the public record and subject to public disclosure. You should submit only information that you wish to make available publicly. SUMMARY: FOR FURTHER INFORMATION CONTACT: Claire Stapleton, Chief Privacy Officer, PO 00000 Frm 00019 Fmt 4703 Sfmt 4703 64327 Consumer Financial Protection Bureau, 1700 G Street NW., Washington, DC 20552, (202) 435–7220. SUPPLEMENTARY INFORMATION: The CFPB revises its Privacy Act System of Records Notice (‘‘SORN’’) ‘‘CFPB.005— Consumer Response System.’’ In revising this SORN, in accordance with its concurrently published amendment to the CFPB’s Rule on the Disclosure of Records and Information (the ‘‘Rule’’), the CFPB exempts certain information in the SORN from public access and certain other provisions of the Privacy Act of 1974, 5 U.S.C. 552a and subpart E of the Rule. The CFPB’s rationale for the exemption is set forth in its amendment to the Rule. Additionally, this notice includes a non-substantive change to the text of the Routine Uses found at (8) and (11). The report of the revised system of records has been submitted to the Committee on Oversight and Government Reform of the House of Representatives, the Committee on Homeland Security and Governmental Affairs of the Senate, and the Office of Management and Budget. The revised system of records entitled ‘‘CFPB.005—Consumer Response System’’ is published in its entirety below. Dated: October 11, 2012. Claire Stapleton, Chief Privacy Officer, Bureau of Consumer Financial Protection. CFPB.005 SYSTEM NAME: CFPB Consumer Response System. SYSTEM LOCATION: Consumer Financial Protection Bureau, 1700 G Street NW., Washington, DC 20552. CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM: Individuals covered by this system are individuals who submit complaints or inquiries to the CFPB (on their own or others’ behalf); individuals on whose behalf complaints or inquiries are submitted by others (such as attorneys, members of Congress, third party advocates, and/or other governmental organizations); and individuals or employees of entities about whom complaints or inquiries have been received by prudential regulators, the Federal Trade Commission, other federal agencies, state agencies or the CFPB. The term ‘‘prudential regulators’’ refers to any federal banking agency, as that term is defined in section 3 of the Federal Deposit Insurance Act, and the National Credit Union Administration. E:\FR\FM\19OCN1.SGM 19OCN1 64328 Federal Register / Vol. 77, No. 203 / Friday, October 19, 2012 / Notices Information collected regarding consumer products and services is subject to the Privacy Act only to the extent that it concerns individuals; information pertaining to corporations and other business entities and organizations is not subject to the Privacy Act. CATEGORIES OF RECORDS IN THE SYSTEM: Records in the system may contain: (1) Correspondence or other information received; (2) information from the entity or individual referring the inquiry or complaint; (3) records created of verbal communications by or with complainants or other individuals; (4) information regarding third party advocates or others who submit complaints or inquiries on another’s behalf; (5) information identifying the entity that is subject to the complaint or inquiry or its employees; (6) communication with or by the entity that is subject to the complaint or inquiry or its employees; (7) unique identifiers, codes, and descriptors categorizing each complaint or inquiry file; (8) information about how complaints or inquiries were responded to or referred, including any resolution; (9) records used to respond to or refer complaints or inquiries, including information in the CFPB’s other systems of records; and (10) identifiable information regarding both the individual who is making the inquiry or complaint, and the individual on whose behalf such inquiry or complaint is made, and employees of the entity about which the complaint or inquiry was made, including name, social security number, account numbers, address, phone number, email address, date of birth. AUTHORITY FOR MAINTENANCE OF THE SYSTEM: Public Law 111–203, Title X, Sections 1011, 1012, 1013(b)(3), 1021, 1034, codified at 12 U.S.C. 5491, 5492, 5493(b)(3), 5511, 5534. tkelley on DSK3SPTVN1PROD with NOTICES PURPOSE(S): The information in the system is being collected to enable the CFPB to receive, respond to, and refer complaints or inquiries regarding consumer financial products or services. The system serves as a record of the complaint or inquiry, and is used for collecting complaint or inquiry data; responding to or referring the complaint or inquiry; aggregating data that will be used to inform other functions of the CFPB and, as appropriate, other agencies and/or the public; and preparing reports as required by law. This system consists of complaints or inquiries received by the CFPB or other VerDate Mar<15>2010 16:06 Oct 18, 2012 Jkt 229001 entities and information concerning responses to or referrals of these complaints or inquiries, as appropriate. ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES OF USERS AND THE PURPOSES OF SUCH USES TO: These records may be disclosed, consistent with the CFPB Disclosure of Records and Information Rules promulgated at 12 CFR part 1070 et seq. to: (1) Appropriate agencies, entities, and persons when: (a) The CFPB suspects or has confirmed that the security or confidentiality of information in the system of records has been compromised; (b) the CFPB has determined that, as a result of the suspected or confirmed compromise, there is a risk of harm to economic or property interests, identity theft or fraud, or harm to the security or integrity of this system or other systems or programs (whether maintained by the CFPB or another agency or entity) that rely upon the compromised information; and (c) the disclosure made to such agencies, entities, and persons is reasonably necessary to assist in connection with the CFPB’s efforts to respond to the suspected or confirmed compromise and prevent, minimize, or remedy such harm; (2) Another federal or state agency to: (a) Permit a decision as to access, amendment or correction of records to be made in consultation with or by that agency; or (b) verify the identity of an individual or the accuracy of information submitted by an individual who has requested access to or amendment or correction of records; (3) The Office of the President in response to an inquiry from that office made at the request of the subject of a record or a third party on that person’s behalf; (4) Congressional offices in response to an inquiry made at the request of the individual to whom the record pertains; (5) Contractors, agents, or other authorized individuals performing work on a contract, service, cooperative agreement, job, or other activity on behalf of the CFPB or Federal Government and who have a need to access the information in the performance of their duties or activities; (6) The U.S. Department of Justice (‘‘DOJ’’) for its use in providing legal advice to the CFPB or in representing the CFPB in a proceeding before a court, adjudicative body, or other administrative body, where the use of such information by the DOJ is deemed by the CFPB to be relevant and necessary to the advice or proceeding, PO 00000 Frm 00020 Fmt 4703 Sfmt 4703 and in the case of a proceeding, such proceeding names as a party in interest: (a) The CFPB; (b) Any employee of the CFPB in his or her official capacity; (c) Any employee of the CFPB in his or her individual capacity where DOJ or the CFPB has agreed to represent the employee; or (d) The United States, where the CFPB determines that litigation is likely to affect the CFPB or any of its components; (7) A court, magistrate, or administrative tribunal in the course of an administrative proceeding or judicial proceeding, including disclosures to opposing counsel or witnesses (including expert witnesses) in the course of discovery or other pre-hearing exchanges of information, litigation, or settlement negotiations, where relevant or potentially relevant to a proceeding, or in connection with criminal law proceedings; (8) Appropriate agencies, entities, and persons, to the extent necessary to obtain information needed to investigate, resolve, respond, or refer a complaint or inquiry; (9) Appropriate federal, state, local, foreign, tribal, or self-regulatory organizations or agencies responsible for investigating, prosecuting, enforcing, implementing, issuing, or carrying out a statute, rule, regulation, order, policy, or license if the information may be relevant to a potential violation of civil or criminal law, rule, regulation, order, policy or license; (10) An entity or person that is the subject of the complaint or inquiry and the counsel or non-attorney representative for that entity or person; and (11) Federal and state agencies for the purpose of facilitating the data sharing requirements described in 12 U.S.C. 5493(b)(3)(D) concerning consumer complaint information. POLICIES AND PRACTICES FOR STORING, RETRIEVING, ACCESSING, RETAINING, AND DISPENSING OF RECORDS IN THE SYSTEM: STORAGE: Paper and electronic records. RETRIEVABILITY: Records are retrievable by a variety of fields including without limitation the individual’s name, social security number, complaint/inquiry case number, address, account number, transaction number, phone number, date of birth, or by some combination thereof. SAFEGUARDS: Access to electronic records is restricted to authorized personnel who E:\FR\FM\19OCN1.SGM 19OCN1 Federal Register / Vol. 77, No. 203 / Friday, October 19, 2012 / Notices have been issued non-transferrable access codes and passwords. Other records are maintained in locked file cabinets or rooms with access limited to those personnel whose official duties require access. RETENTION AND DISPOSAL: The CFPB will maintain computer and paper records indefinitely until the National Archives and Records Administration approves the CFPB’s records disposition schedule. SYSTEM MANAGER(S) AND ADDRESS: The Consumer Financial Protection Bureau, Assistant Director of Response Center, 1700 G Street NW., Washington, DC 20552. NOTIFICATION PROCEDURE: Individuals seeking notification and access to any record contained in this system of records, or seeking to contest its content, may inquire in writing in accordance with instructions appearing in Title 12, Chapter 10 of the CFR, ‘‘Disclosure of Records and Information.’’ Address such requests to: Chief Privacy Officer, Bureau of Consumer Financial Protection, 1700 G Street NW., Washington, DC 20552. RECORD ACCESS PROCEDURES: See ‘‘Notification Procedures’’ above. CONTESTING RECORD PROCEDURES: See ‘‘Notification Procedures’’ above. RECORD SOURCE CATEGORIES: Information in this system is obtained from individuals and entities filing complaints and inquiries, other governmental authorities, and entities that are the subjects of complaints and inquiries. EXEMPTIONS CLAIMED FOR THE SYSTEM: Pursuant to 5 U.S.C. 552a(k)(2), to the extent that the Consumer Response System contains investigatory materials compiled for law enforcement purposes those materials are exempt from disclosure under 5 U.S.C. 522a. [FR Doc. 2012–25487 Filed 10–18–12; 8:45 am] BILLING CODE 4810–AM–P tkelley on DSK3SPTVN1PROD with NOTICES CORPORATION FOR NATIONAL AND COMMUNITY SERVICE Proposed Information Collection; Comment Request Corporation for National and Community Service. ACTION: Notice. AGENCY: The Corporation for National and Community Service (CNCS), as part SUMMARY: VerDate Mar<15>2010 16:06 Oct 18, 2012 Jkt 229001 of its continuing effort to reduce paperwork and respondent burden, conducts a pre-clearance consultation program to provide the general public and federal agencies with an opportunity to comment on proposed and/or continuing collections of information in accordance with the Paperwork Reduction Act of 1995 (PRA95) (44 U.S.C. 3506(c)(2)(A)). This program helps to ensure that requested data can be provided in the desired format, reporting burden (time and financial resources) is minimized, collection instruments are clearly understood, and the impact of collection requirement on respondents can be properly assessed. Currently, CNCS is soliciting comments concerning its proposed renewal of the President’s Volunteer Service Awards (PVSA), parts A, B, C, D, E and F. Copies of the information collection request can be obtained by contacting the office listed in the addresses section of this notice. DATES: Written comments must be submitted to the individual and office listed in the ADDRESSES section by December 18, 2012. ADDRESSES: You may submit comments, identified by the title of the information collection activity, by any of the following methods: (1) By mail sent to: Corporation for National and Community Service, Office of Public Engagement, Attn: Mr. David Premo, (Public Engagement Specialist) 1201 New York Avenue NW., Washington, DC 20525. (2) By hand delivery or by courier to: the CNCS mailroom at Room 8100 at the mail address given in paragraph (1) above, between 9:00 a.m. and 4:00 p.m. Eastern Time, Monday through Friday, except Federal holidays. (3) By fax to: (202) 606–3460, Attention: Mr. David Premo, Public Engagement Specialist. (4) Electronically through www.regulations.gov. Individuals who use a telecommunications device for the deaf (TTY–TDD) may call 1–800–833– 3722 between 8:00 a.m. and 8:00 p.m. Eastern Time, Monday through Friday. FOR FURTHER INFORMATION CONTACT: Mr. David Premo, (202) 606–6717, or by email at dpremo@cns.gov. SUPPLEMENTARY INFORMATION: CNCS is particularly interested in comments that: • Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of CNCS, including whether the information will have practical utility; PO 00000 Frm 00021 Fmt 4703 Sfmt 4703 64329 • Evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; • Enhance the quality, utility, and clarity of the information to be collected; and • Minimize the burden of the collection of information on those who are expected to respond, including the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology (e.g., permitting electronic submissions of responses). Background: The President’s Volunteer Service Awards were created by Executive Order on January 30, 2003. The awards are administered by the Corporation for National and Community Service. Under the Executive Order, the Corporation was directed to (among other things) design and recommend programs to recognize individuals, schools, and organizations that excel in their efforts to support volunteer service and civic participation, especially with respect to students in primary schools, secondary schools, and institutions of higher learning. The President’s Volunteer Service Awards fulfills this direction. In order to recognize individuals, schools and organizations, the program must collect information about the individuals and organizations and their activities to verify that they are eligible to receive the award and have earned the award. Current Action: CNCS seeks to renew the current information collection. The forms have been edited to include questions that allow us to confirm eligibility and provide a more streamlined online experience. The information collection will otherwise be used in the same manner as the existing application. CNCS also seeks to continue using the current application until the revised application is approved by OMB. The current application is due to expire on March 31, 2013. Type of Review: Renewal. Agency: Corporation for National and Community Service. Title: President’s Volunteer Service Awards, parts A, B, C, D, E and F. OMB Number: 3045–0086. Agency Number: None. Affected Public: General public. Total Respondents: 200,000. Frequency: On occasion. Average Time per Response: Averages 20 minutes. Estimated Total Burden Hours: 66,666 hours. E:\FR\FM\19OCN1.SGM 19OCN1

Agencies

[Federal Register Volume 77, Number 203 (Friday, October 19, 2012)]
[Notices]
[Pages 64327-64329]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-25487]


=======================================================================
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BUREAU OF CONSUMER FINANCIAL PROTECTION


Privacy Act of 1974; System of Records

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice of Revised Privacy Act System of Records.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Privacy Act of 1974, as amended, the 
Bureau of Consumer Financial Protection hereinto referred to as the 
Consumer Financial Protection Bureau (``CFPB'' or the ``Bureau'') gives 
notice of the establishment of a modified Privacy Act System of 
Records.

DATES: Comments must be received no later than November 19, 2012. The 
system of records will be effective November 28, 2012 unless the 
comments received result in a contrary determination.

ADDRESSES: You may submit comments, by any of the following methods:
     Electronic: privacy@cfpb.gov.
     Mail/Hand Delivery/Courier: Claire Stapleton, Chief 
Privacy Officer, Consumer Financial Protection Bureau, 1700 G Street 
NW., Washington, DC 20552.

Comments will be available for public inspection and copying at 1700 G 
Street NW., Washington, DC 20552, on official business days between the 
hours of 10 a.m. and 5 p.m. Eastern Time. You can make an appointment 
to inspect comments by telephoning (202) 435-7220. All comments, 
including attachments and other supporting materials, will become part 
of the public record and subject to public disclosure. You should 
submit only information that you wish to make available publicly.

FOR FURTHER INFORMATION CONTACT: Claire Stapleton, Chief Privacy 
Officer, Consumer Financial Protection Bureau, 1700 G Street NW., 
Washington, DC 20552, (202) 435-7220.

SUPPLEMENTARY INFORMATION: The CFPB revises its Privacy Act System of 
Records Notice (``SORN'') ``CFPB.005--Consumer Response System.'' In 
revising this SORN, in accordance with its concurrently published 
amendment to the CFPB's Rule on the Disclosure of Records and 
Information (the ``Rule''), the CFPB exempts certain information in the 
SORN from public access and certain other provisions of the Privacy Act 
of 1974, 5 U.S.C. 552a and subpart E of the Rule. The CFPB's rationale 
for the exemption is set forth in its amendment to the Rule. 
Additionally, this notice includes a non-substantive change to the text 
of the Routine Uses found at (8) and (11).
    The report of the revised system of records has been submitted to 
the Committee on Oversight and Government Reform of the House of 
Representatives, the Committee on Homeland Security and Governmental 
Affairs of the Senate, and the Office of Management and Budget.
    The revised system of records entitled ``CFPB.005--Consumer 
Response System'' is published in its entirety below.

    Dated: October 11, 2012.
Claire Stapleton,
Chief Privacy Officer, Bureau of Consumer Financial Protection.
CFPB.005

System Name:
    CFPB Consumer Response System.

System Location:
    Consumer Financial Protection Bureau, 1700 G Street NW., 
Washington, DC 20552.

Categories of individuals covered by the system:
    Individuals covered by this system are individuals who submit 
complaints or inquiries to the CFPB (on their own or others' behalf); 
individuals on whose behalf complaints or inquiries are submitted by 
others (such as attorneys, members of Congress, third party advocates, 
and/or other governmental organizations); and individuals or employees 
of entities about whom complaints or inquiries have been received by 
prudential regulators, the Federal Trade Commission, other federal 
agencies, state agencies or the CFPB. The term ``prudential 
regulators'' refers to any federal banking agency, as that term is 
defined in section 3 of the Federal Deposit Insurance Act, and the 
National Credit Union Administration.

[[Page 64328]]

Information collected regarding consumer products and services is 
subject to the Privacy Act only to the extent that it concerns 
individuals; information pertaining to corporations and other business 
entities and organizations is not subject to the Privacy Act.

Categories of records in the system:
    Records in the system may contain: (1) Correspondence or other 
information received; (2) information from the entity or individual 
referring the inquiry or complaint; (3) records created of verbal 
communications by or with complainants or other individuals; (4) 
information regarding third party advocates or others who submit 
complaints or inquiries on another's behalf; (5) information 
identifying the entity that is subject to the complaint or inquiry or 
its employees; (6) communication with or by the entity that is subject 
to the complaint or inquiry or its employees; (7) unique identifiers, 
codes, and descriptors categorizing each complaint or inquiry file; (8) 
information about how complaints or inquiries were responded to or 
referred, including any resolution; (9) records used to respond to or 
refer complaints or inquiries, including information in the CFPB's 
other systems of records; and (10) identifiable information regarding 
both the individual who is making the inquiry or complaint, and the 
individual on whose behalf such inquiry or complaint is made, and 
employees of the entity about which the complaint or inquiry was made, 
including name, social security number, account numbers, address, phone 
number, email address, date of birth.

Authority for maintenance of the system:
    Public Law 111-203, Title X, Sections 1011, 1012, 1013(b)(3), 1021, 
1034, codified at 12 U.S.C. 5491, 5492, 5493(b)(3), 5511, 5534.

Purpose(s):
    The information in the system is being collected to enable the CFPB 
to receive, respond to, and refer complaints or inquiries regarding 
consumer financial products or services. The system serves as a record 
of the complaint or inquiry, and is used for collecting complaint or 
inquiry data; responding to or referring the complaint or inquiry; 
aggregating data that will be used to inform other functions of the 
CFPB and, as appropriate, other agencies and/or the public; and 
preparing reports as required by law. This system consists of 
complaints or inquiries received by the CFPB or other entities and 
information concerning responses to or referrals of these complaints or 
inquiries, as appropriate.

Routine uses of records maintained in the system, including categories 
of users and the purposes of such uses to:
    These records may be disclosed, consistent with the CFPB Disclosure 
of Records and Information Rules promulgated at 12 CFR part 1070 et 
seq. to:
    (1) Appropriate agencies, entities, and persons when: (a) The CFPB 
suspects or has confirmed that the security or confidentiality of 
information in the system of records has been compromised; (b) the CFPB 
has determined that, as a result of the suspected or confirmed 
compromise, there is a risk of harm to economic or property interests, 
identity theft or fraud, or harm to the security or integrity of this 
system or other systems or programs (whether maintained by the CFPB or 
another agency or entity) that rely upon the compromised information; 
and (c) the disclosure made to such agencies, entities, and persons is 
reasonably necessary to assist in connection with the CFPB's efforts to 
respond to the suspected or confirmed compromise and prevent, minimize, 
or remedy such harm;
    (2) Another federal or state agency to: (a) Permit a decision as to 
access, amendment or correction of records to be made in consultation 
with or by that agency; or (b) verify the identity of an individual or 
the accuracy of information submitted by an individual who has 
requested access to or amendment or correction of records;
    (3) The Office of the President in response to an inquiry from that 
office made at the request of the subject of a record or a third party 
on that person's behalf;
    (4) Congressional offices in response to an inquiry made at the 
request of the individual to whom the record pertains;
    (5) Contractors, agents, or other authorized individuals performing 
work on a contract, service, cooperative agreement, job, or other 
activity on behalf of the CFPB or Federal Government and who have a 
need to access the information in the performance of their duties or 
activities;
    (6) The U.S. Department of Justice (``DOJ'') for its use in 
providing legal advice to the CFPB or in representing the CFPB in a 
proceeding before a court, adjudicative body, or other administrative 
body, where the use of such information by the DOJ is deemed by the 
CFPB to be relevant and necessary to the advice or proceeding, and in 
the case of a proceeding, such proceeding names as a party in interest:
    (a) The CFPB;
    (b) Any employee of the CFPB in his or her official capacity;
    (c) Any employee of the CFPB in his or her individual capacity 
where DOJ or the CFPB has agreed to represent the employee; or
    (d) The United States, where the CFPB determines that litigation is 
likely to affect the CFPB or any of its components;
    (7) A court, magistrate, or administrative tribunal in the course 
of an administrative proceeding or judicial proceeding, including 
disclosures to opposing counsel or witnesses (including expert 
witnesses) in the course of discovery or other pre-hearing exchanges of 
information, litigation, or settlement negotiations, where relevant or 
potentially relevant to a proceeding, or in connection with criminal 
law proceedings;
    (8) Appropriate agencies, entities, and persons, to the extent 
necessary to obtain information needed to investigate, resolve, 
respond, or refer a complaint or inquiry;
    (9) Appropriate federal, state, local, foreign, tribal, or self-
regulatory organizations or agencies responsible for investigating, 
prosecuting, enforcing, implementing, issuing, or carrying out a 
statute, rule, regulation, order, policy, or license if the information 
may be relevant to a potential violation of civil or criminal law, 
rule, regulation, order, policy or license;
    (10) An entity or person that is the subject of the complaint or 
inquiry and the counsel or non-attorney representative for that entity 
or person; and
    (11) Federal and state agencies for the purpose of facilitating the 
data sharing requirements described in 12 U.S.C. 5493(b)(3)(D) 
concerning consumer complaint information.

Policies and practices for storing, retrieving, accessing, retaining, 
and dispensing of records in the system:
Storage:
    Paper and electronic records.

Retrievability:
    Records are retrievable by a variety of fields including without 
limitation the individual's name, social security number, complaint/
inquiry case number, address, account number, transaction number, phone 
number, date of birth, or by some combination thereof.

Safeguards:
    Access to electronic records is restricted to authorized personnel 
who

[[Page 64329]]

have been issued non-transferrable access codes and passwords. Other 
records are maintained in locked file cabinets or rooms with access 
limited to those personnel whose official duties require access.

Retention and disposal:
    The CFPB will maintain computer and paper records indefinitely 
until the National Archives and Records Administration approves the 
CFPB's records disposition schedule.

System manager(s) and address:
    The Consumer Financial Protection Bureau, Assistant Director of 
Response Center, 1700 G Street NW., Washington, DC 20552.

Notification procedure:
    Individuals seeking notification and access to any record contained 
in this system of records, or seeking to contest its content, may 
inquire in writing in accordance with instructions appearing in Title 
12, Chapter 10 of the CFR, ``Disclosure of Records and Information.'' 
Address such requests to: Chief Privacy Officer, Bureau of Consumer 
Financial Protection, 1700 G Street NW., Washington, DC 20552.

Record access procedures:
    See ``Notification Procedures'' above.

Contesting record procedures:
    See ``Notification Procedures'' above.

Record source categories:
    Information in this system is obtained from individuals and 
entities filing complaints and inquiries, other governmental 
authorities, and entities that are the subjects of complaints and 
inquiries.

Exemptions claimed for the system:
    Pursuant to 5 U.S.C. 552a(k)(2), to the extent that the Consumer 
Response System contains investigatory materials compiled for law 
enforcement purposes those materials are exempt from disclosure under 5 
U.S.C. 522a.

[FR Doc. 2012-25487 Filed 10-18-12; 8:45 am]
BILLING CODE 4810-AM-P