Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 52708 [2012-21445]

Download as PDF 52708 Federal Register / Vol. 77, No. 169 / Thursday, August 30, 2012 / Notices You may also access documents of the Department published in the Federal Register by using the article search feature at: www.federalregister.gov. Specifically, through the advanced search feature at this site, you can limit your search to documents published by the Department. Dated: August 27, 2012. Arne Duncan, Secretary of Education. [FR Doc. 2012–21446 Filed 8–29–12; 8:45 am] BILLING CODE 4000–01–P DEPARTMENT OF ENERGY Bonneville Power Administration Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Bonneville Power Administration (BPA), DOE. ACTION: 30-Day notice of submission of information collection approval from the Office of Management and Budget (OMB) and request for comments. AGENCY: As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, the Bonneville Power Administration has submitted a Generic Information Collection request (Generic ICR): ‘‘Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery’’ to the Office of Management and Budget (OMB) for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. et seq.). DATES: Comments must be submitted by September 30, 2012. ADDRESSES: Written comments may be submitted to: DOE Desk Officer, Office of Information and Regulatory Affairs, Office of Management and Budget, New Executive Office Building, Room 10102, 735 17th Street NW., Washington, DC 20503. FOR FURTHER INFORMATION CONTACT: To request additional information: Information Collection Clearance Officer, Christopher M. Frost, Governance and Internal Controls, DGC–7, Bonneville Power Administration, 905 NE. 11th Avenue, Portland, Oregon 97232. SUPPLEMENTARY INFORMATION: Title: Generic Clearance for the Collection of Qualitative Feedback on agency Service Delivery. Abstract: The information collection activity will garner qualitative customer mstockstill on DSK4VPTVN1PROD with NOTICES SUMMARY: VerDate Mar<15>2010 17:07 Aug 29, 2012 Jkt 226001 and stakeholder feedback in an efficient, timely manner in accordance with the Administration’s commitment to improving service delivery. Qualitative feedback means information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliable actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield qualitative results. The 60-day notice was published in the Federal Register of December 22, 2010 (75 FR 80542). Below we provide the BPA projected average estimates for the next three years: 1 1 The 60-day notice included the following estimate of the aggregate burden hours for this generic clearance Federal-wide: Average Expected Annual Number of Activities: 25,000. Average Number of Respondents per Activity: 200. Average Responses: 5,000,000. Frequency of Responses: Once per request. PO 00000 Frm 00033 Fmt 4703 Sfmt 4703 Current Actions: New collection of information. Type of Review: New Collection. Affected Public: Individuals and Households, Businesses and Organizations, State, Local, or Tribal Government. Average Expected Annual Activities: 5. Respondents: 500. Annual Responses: 2,500. Frequency of Responses: Once per request. Average Minutes per Response: 30. Burden Hours: 1,250. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid Office of Management and Budget control number. Issued in Portland, Oregon, on August 23, 2012. John L. Hairston, Chief Compliance Officer, Agency Governance and Compliance. [FR Doc. 2012–21445 Filed 8–29–12; 8:45 am] BILLING CODE P DEPARTMENT OF ENERGY U.S. Energy Information Administration Request to Revise a CurrentlyApproved Data Collection U.S. Energy Information Administration (EIA), Department of Energy. ACTION: Notice and request for OMB review and comment. AGENCY: EIA has submitted a request to revise a currently-approved data collection under the provisions of the Paperwork Reduction Act of 1995 to the Office of Management and Budget (OMB). EIA proposes changes to the data collection requirements for the Forms EIA–861, ‘‘Annual Electric Power Industry Report,’’ EIA–923, ‘‘Power Plant Operations Report,’’ and the proposed creation of the Form EIA– 861S, ‘‘Annual Electric Power Industry Report (Short).’’ All collection instruments are under OMB Control Number 1905–0129. The Form EIA–861 proposal is to modify the survey frame from a census of approximately 3,300 entities to a sample of approximately 2,200 entities and to estimate the total sales, revenues, and customer counts by sector. The Form EIA–861S proposal will collect data from the approximately SUMMARY: Average Minutes per Response: 30. Burden hours: 2,500,000. E:\FR\FM\30AUN1.SGM 30AUN1

Agencies

[Federal Register Volume 77, Number 169 (Thursday, August 30, 2012)]
[Notices]
[Page 52708]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-21445]


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DEPARTMENT OF ENERGY

Bonneville Power Administration


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: Bonneville Power Administration (BPA), DOE.

ACTION: 30-Day notice of submission of information collection approval 
from the Office of Management and Budget (OMB) and request for 
comments.

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SUMMARY: As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, the 
Bonneville Power Administration has submitted a Generic Information 
Collection request (Generic ICR): ``Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery'' to the 
Office of Management and Budget (OMB) for approval under the Paperwork 
Reduction Act (PRA) (44 U.S.C. et seq.).

DATES: Comments must be submitted by September 30, 2012.

ADDRESSES: Written comments may be submitted to: DOE Desk Officer, 
Office of Information and Regulatory Affairs, Office of Management and 
Budget, New Executive Office Building, Room 10102, 735 17th Street NW., 
Washington, DC 20503.

FOR FURTHER INFORMATION CONTACT: To request additional information: 
Information Collection Clearance Officer, Christopher M. Frost, 
Governance and Internal Controls, DGC-7, Bonneville Power 
Administration, 905 NE. 11th Avenue, Portland, Oregon 97232.

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on agency Service Delivery.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner in accordance with the Administration's commitment to improving 
service delivery. Qualitative feedback means information that provides 
useful insights on perceptions and opinions, but are not statistical 
surveys that yield quantitative results that can be generalized to the 
population of study. This feedback will provide insights into customer 
or stakeholder perceptions, experiences and expectations, provide an 
early warning of issues with service, or focus attention on areas where 
training or changes in operations might improve delivery of products or 
services. These collections will allow for ongoing, collaborative and 
actionable communications between the Agency and its customers and 
stakeholders. It will also allow feedback to contribute directly to the 
improvement of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliable actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield qualitative 
results.
    The 60-day notice was published in the Federal Register of December 
22, 2010 (75 FR 80542).
    Below we provide the BPA projected average estimates for the next 
three years: \1\
---------------------------------------------------------------------------

    \1\ The 60-day notice included the following estimate of the 
aggregate burden hours for this generic clearance Federal-wide:
    Average Expected Annual Number of Activities: 25,000.
    Average Number of Respondents per Activity: 200.
    Average Responses: 5,000,000.
    Frequency of Responses: Once per request.
    Average Minutes per Response: 30.
    Burden hours: 2,500,000.
---------------------------------------------------------------------------

    Current Actions: New collection of information.
    Type of Review: New Collection.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local, or Tribal Government.
    Average Expected Annual Activities: 5.
    Respondents: 500.
    Annual Responses: 2,500.
    Frequency of Responses: Once per request.
    Average Minutes per Response: 30.
    Burden Hours: 1,250.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid Office of Management and Budget control number.

    Issued in Portland, Oregon, on August 23, 2012.
John L. Hairston,
Chief Compliance Officer, Agency Governance and Compliance.
[FR Doc. 2012-21445 Filed 8-29-12; 8:45 am]
BILLING CODE P