Submission for OMB Review; Comment Request: Collection of Customer Service, Demographic, and Smoking/Tobacco Use Information From the National Cancer Institute's Cancer Information Service (CIS) Clients (NCI), 50138-50139 [2012-20269]
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50138
Federal Register / Vol. 77, No. 161 / Monday, August 20, 2012 / Notices
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
National Institutes of Health
Submission for OMB Review;
Comment Request: Collection of
Customer Service, Demographic, and
Smoking/Tobacco Use Information
From the National Cancer Institute’s
Cancer Information Service (CIS)
Clients (NCI)
Under the provisions of
Section 3507(a)(1)(D) of the Paperwork
Reduction Act of 1995, the National
Cancer Institute (NCI), the National
Institutes of Health (NIH), has submitted
to the Office of Management and Budget
(OMB) a request to review and approve
the information collection listed below.
This proposed information collection
was previously published in the Federal
Register on May 24, 2012 (77 FR 31028)
and allowed 60-days for public
comment. One public comment was
received on May 24 wondering why that
taxpayers’ dollars are being spent on
research. An email response was sent on
May 25, 2012 that stated the comments
will be taken into consideration. The
purpose of this notice is to allow an
additional 30 days for public comment.
The National Institutes of Health may
SUMMARY:
not conduct or sponsor, and the
respondent is not required to respond
to, an information collection that has
been extended, revised, or implemented
on or after October 1, 1995, unless it
displays a currently valid OMB control
number.
Proposed Collection: Title: Collection
of Customer Service, Demographic, and
Smoking/Tobacco Use Information from
the National Cancer Institute’s Cancer
Information Service (CIS) Clients (NCI).
Type of Information Collection Request:
Revision of currently approved
collection 0925–0208. Need and Use of
Information Collection: The National
Cancer Institute’s Cancer Information
Service (CIS) provides the latest
information on cancer, clinical trials,
and tobacco cessation in English and
Spanish. Clients are served by calling 1–
800–4–CANCER for cancer information;
1–877–44U–QUIT for smoking
cessations services; using the NCI’s
LiveHelp, a Web-based chat service;
using NCI’s Contact Us page on
www.cancer.gov; and using NCI’s
Facebook page. CIS currently conducts
a brief survey of a sample of telephone
and LiveHelp clients at the end of usual
service—a survey that includes three
customer service and twelve
demographic questions (age, sex, race,
ethnicity, education, household income,
number in household, and five
questions about health care/coverage).
Characterizing clients and how they
found out about the CIS is essential to
customer service, program planning,
and promotion. The NCI also conducts
a survey of individuals using the CIS’s
smoking cessation services—a survey
that includes 20 smoking/tobacco use
‘‘intake’’ questions that serve as a needs
assessment that addresses smoking
history, previous quit attempts, and
motivations to quit smoking. An
additional question is used with callers
who want to receive proactive call-back
services. Responses to these questions
enable Information Specialists to
provide effective individualized
counseling. The NCI’s CIS also responds
to cancer-related inquiries to its
Facebook page and its Contact Us form
on www.cancer.gov but does not collect
customer service or demographic
questions on these access channels.
Frequency of Response: Once. Affected
Public: Individuals or households. Type
of Respondents: People with cancer;
their relatives and friends; and general
public, including smokers/tobacco
users. Annualized estimates for
numbers of respondents and respondent
burden are presented in Table 1.
TABLE 1—ESTIMATE OF ANNUAL BURDEN HOURS
Type of respondents
Number of
respondents
Survey instrument
Frequency
of responses
Average time
per response
(minutes/hour)
Annual
burden
hours
Telephone Clients:
Customer Service ................................
Demographic Questions ......................
1/60
2/60
1,123
810
Smoking Cessation ‘‘Intake’’ Questions
Demographic Questions ......................
Follow-Up .............................................
4,200
1,300
1,000
1
1
4
5/60
2/60
1/60
350
43
67
7,800
1
2/60
260
Email Intake Form ................................
Proactive Callback Service Clients 3.
LiveHelp Clients:
1
1
Demographic questions .......................
Smoking Cessation ‘‘Quitline’’ Clients:
Reactive Service Clients ................
67,400
24,300
1,000
1
2/60
34
..............................................................
........................
........................
........................
2,687
Email:
mstockstill on DSK4VPTVN1PROD with NOTICES
Total ........................................
Request for Comments: Written
comments and/or suggestions from the
public and affected agencies should
address one or more of the following
points: (1) Whether the proposed
collection of information is necessary
for the proposed performance of the
functions of the agency, including
whether the information may have
practical utility; (2) The accuracy of the
estimate of the burden of the proposed
collection of information including the
validity of the methodology and
assumptions used; (3) Ways to enhance
VerDate Mar<15>2010
18:24 Aug 17, 2012
Jkt 226001
the quality, utility, and clarity of the
information to be collected; and (4)
Ways to minimize the burden of the
collection of information on those who
are to respond, including the use of
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Direct Comments to OMB: Written
comments and/or suggestions regarding
the item(s) contained in this notice,
especially regarding the estimated
public burden and associated response
PO 00000
Frm 00061
Fmt 4703
Sfmt 4703
time, should be directed to the
Attention: NIH Desk Officer, Office of
Management and Budget, at
OIRA_submission@omb.eop.gov or by
fax to 202–395–6974. To request more
information on the proposed project or
to obtain a copy of the data collection
plans, contact Mary Anne Bright,
Associate Director, Office of Public
Information and Resource Management,
Office of Communications and
Education, National Cancer Institute,
6116 Executive Blvd., Room 3023, MSC
8322, Bethesda, MD 20892–8322 or call
E:\FR\FM\20AUN1.SGM
20AUN1
Federal Register / Vol. 77, No. 161 / Monday, August 20, 2012 / Notices
301–594–9048 or email your request,
including your address, to:
brightma@mail.nih.gov.
Comments Due Date: Comments
regarding this information collection are
best assured of having their full effect if
received within 30 days of the date of
this publication.
Dated: August 10, 2012.
Vivian Horovitch-Kelley,
NCI Project Clearance Liaison, National
Institutes of Health.
[FR Doc. 2012–20269 Filed 8–17–12; 8:45 am]
BILLING CODE 4140–01–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
National Institutes of Health
National Institute of Allergy and
Infectious Diseases; Notice of Closed
Meetings
mstockstill on DSK4VPTVN1PROD with NOTICES
Pursuant to section 10(d) of the
Federal Advisory Committee Act, as
amended (5 U.S.C. App.), notice is
hereby given of the following meetings.
The meetings will be closed to the
public in accordance with the
provisions set forth in sections
552b(c)(4) and 552b(c)(6), Title 5 U.S.C.,
as amended. The grant applications and
the discussions could disclose
confidential trade secrets or commercial
property such as patentable material,
and personal information concerning
individuals associated with the grant
applications, the disclosure of which
would constitute a clearly unwarranted
invasion of personal privacy.
Name of Committee: National Institute of
Allergy and Infectious Diseases Special
Emphasis Panel; NIAID Investigator Initiated
Program Project Application (P01).
Date: September 12, 2012.
Time: 12 p.m. to 5 p.m.
Agenda: To review and evaluate grant
applications.
Place: National Institutes of Health, 6700B
Rockledge Drive, Bethesda, MD 20817,
(Telephone Conference Call).
Contact Person: Lakshmi Ramachandra,
Ph.D., Scientific Review Officer, Scientific
Review Program, Division of Extramural
Activities, National Institutes of Health/
NIAID, 6700B Rockledge Drive, Room 3264,
Bethesda, MD 20892–7616, 301–402–5658,
ramachandral@niaid.nih.gov.
Name of Committee: National Institute of
Allergy and Infectious Diseases Special
Emphasis Panel; Partnerships for
Biodefense—Diagnostics 1.
Date: September 13, 2012.
Time: 11 a.m. to 5 p.m.
Agenda: To review and evaluate grant
applications.
Place: National Institutes of Health, 6700B
Rockledge Drive, Bethesda, MD 20817,
(Telephone Conference Call).
VerDate Mar<15>2010
16:25 Aug 17, 2012
Jkt 226001
Contact Person: Yong Gao, Ph.D., Scientific
Review Officer, Scientific Review Program,
DHHS/NIH/NIAID/DEA, 6700B Rockledge
Drive, Room 3127, Bethesda, MD 20892, 301–
443–8115, gaol2@niaid.nih.gov.
Name of Committee: National Institute of
Allergy and Infectious Diseases Special
Emphasis Panel; Asthma and Allergic
Diseases Cooperative Research Centers.
Date: October 1–2, 2012.
Time: 8 a.m. to 6 p.m.
Agenda: To review and evaluate grant
applications.
Place: Doubletree Hotel Bethesda, 8120
Wisconsin Avenue, Bethesda, MD 20814.
Contact Person: Paul A. Amstad, Ph.D.,
Scientific Review Officer, Scientific Review
Program, Division of of Extramural Activities,
NIAID/NIH/DHHS, 6700B Rockledge Drive,
MSC 7616, Bethesda, MD 20892–7616, 301–
402–7098, pamstad@niaid.nih.gov.
(Catalogue of Federal Domestic Assistance
Program Nos. 93.855, Allergy, Immunology,
and Transplantation Research; 93.856,
Microbiology and Infectious Diseases
Research, National Institutes of Health, HHS)
Dated: August 15, 2012.
David Clary,
Program Analyst, Office of Federal Advisory
Committee Policy.
[FR Doc. 2012–20412 Filed 8–17–12; 8:45 am]
BILLING CODE 4140–01–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
National Institutes of Health
Center For Scientific Review; Notice of
Closed Meetings
Pursuant to section 10(d) of the
Federal Advisory Committee Act, as
amended (5 U.S.C. App.), notice is
hereby given of the following meetings.
The meetings will be closed to the
public in accordance with the
provisions set forth in sections
552b(c)(4) and 552b(c)(6), Title 5 U.S.C.,
as amended. The grant applications and
the discussions could disclose
confidential trade secrets or commercial
property such as patentable material,
and personal information concerning
individuals associated with the grant
applications, the disclosure of which
would constitute a clearly unwarranted
invasion of personal privacy.
Name of Committee: Center for Scientific
Review Special Emphasis Panel; Skeletal
Integrity and Environment.
Date: September 6, 2012.
Time: 2 p.m. to 3 p.m.
Agenda: To review and evaluate grant
applications.
Place: National Institutes of Health, 6701
Rockledge Drive, Bethesda, MD 20892,
(Telephone Conference Call).
Contact Person: Suzan Nadi, Ph.D.,
Scientific Review Officer, Center for
Scientific Review, National Institutes of
PO 00000
Frm 00062
Fmt 4703
Sfmt 4703
50139
Health, 6701 Rockledge Drive, Room 5217B,
MSC 7846, Bethesda, MD 20892, 301–435–
1259, nadis@csr.nih.gov.
Name of Committee: Center for Scientific
Review Special Emphasis Panel; Member
Conflict: CMIP and MEDI.
Date: September 7, 2012.
Time: 3:30 p.m. to 5 p.m.
Agenda: To review and evaluate grant
applications.
Place: National Institutes of Health, 6701
Rockledge Drive, Bethesda, MD 20892,
(Telephone Conference Call).
Contact Person: Guo Feng Xu, Ph.D.,
Scientific Review Officer, Center for
Scientific Review, National Institutes of
Health, 6701 Rockledge Drive, Room 5122,
MSC 7854, Bethesda, MD 20892, 301–237–
9870, xuguofen@csr.nih.gov.
Name of Committee: Center for Scientific
Review Special Emphasis Panel; Member
Conflicts: Urology.
Date: September 17, 2012.
Time: 2 p.m. to 4 p.m.
Agenda: To review and evaluate grant
applications.
Place: National Institutes of Health, 6701
Rockledge Drive, Bethesda, MD 20892,
(Telephone Conference Call).
Contact Person: Atul Sahai, Ph.D.,
Scientific Review Officer, Center for
Scientific Review, National Institutes of
Health, 6701 Rockledge Drive, Room 2188,
MSC 7818, Bethesda, MD 20892, 301–435–
1198, sahaia@csr.nih.gov.
Catalogue of Federal Domestic Assistance
Program Nos. 93.306, Comparative Medicine;
93.333, Clinical Research, 93.306, 93.333,
93.337, 93.393–93.396, 93.837–93.844,
93.846–93.878, 93.892, 93.893, National
Institutes of Health, HHS)
Dated: August 15, 2012.
David Clary,
Program Analyst, Office of Federal Advisory
Committee Policy.
[FR Doc. 2012–20411 Filed 8–17–12; 8:45 am]
BILLING CODE 4140–01–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
National Institutes of Health
National Institute on Minority Health
and Health Disparities; Notice of
Closed Meeting
Pursuant to section 10(d) of the
Federal Advisory Committee Act, as
amended (5 U.S.C. App.), notice is
hereby given of a meeting of the
National Advisory Council on Minority
Health and Health Disparities.
The meeting will be closed to the
public in accordance with the
provisions set forth in sections
552b(c)(4) and 552b(c)(6), Title 5 U.S.C.,
as amended. The grant applications
and/or contract proposals and the
discussions could disclose confidential
trade secrets or commercial property
such as patentable material, and
E:\FR\FM\20AUN1.SGM
20AUN1
]]>Agencies
[Federal Register Volume 77, Number 161 (Monday, August 20, 2012)]
[Notices]
[Pages 50138-50139]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-20269]
[[Page 50138]]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health
Submission for OMB Review; Comment Request: Collection of
Customer Service, Demographic, and Smoking/Tobacco Use Information From
the National Cancer Institute's Cancer Information Service (CIS)
Clients (NCI)
SUMMARY: Under the provisions of Section 3507(a)(1)(D) of the Paperwork
Reduction Act of 1995, the National Cancer Institute (NCI), the
National Institutes of Health (NIH), has submitted to the Office of
Management and Budget (OMB) a request to review and approve the
information collection listed below. This proposed information
collection was previously published in the Federal Register on May 24,
2012 (77 FR 31028) and allowed 60-days for public comment. One public
comment was received on May 24 wondering why that taxpayers' dollars
are being spent on research. An email response was sent on May 25, 2012
that stated the comments will be taken into consideration. The purpose
of this notice is to allow an additional 30 days for public comment.
The National Institutes of Health may not conduct or sponsor, and the
respondent is not required to respond to, an information collection
that has been extended, revised, or implemented on or after October 1,
1995, unless it displays a currently valid OMB control number.
Proposed Collection: Title: Collection of Customer Service,
Demographic, and Smoking/Tobacco Use Information from the National
Cancer Institute's Cancer Information Service (CIS) Clients (NCI). Type
of Information Collection Request: Revision of currently approved
collection 0925-0208. Need and Use of Information Collection: The
National Cancer Institute's Cancer Information Service (CIS) provides
the latest information on cancer, clinical trials, and tobacco
cessation in English and Spanish. Clients are served by calling 1-800-
4-CANCER for cancer information; 1-877-44U-QUIT for smoking cessations
services; using the NCI's LiveHelp, a Web-based chat service; using
NCI's Contact Us page on www.cancer.gov; and using NCI's Facebook page.
CIS currently conducts a brief survey of a sample of telephone and
LiveHelp clients at the end of usual service--a survey that includes
three customer service and twelve demographic questions (age, sex,
race, ethnicity, education, household income, number in household, and
five questions about health care/coverage). Characterizing clients and
how they found out about the CIS is essential to customer service,
program planning, and promotion. The NCI also conducts a survey of
individuals using the CIS's smoking cessation services--a survey that
includes 20 smoking/tobacco use ``intake'' questions that serve as a
needs assessment that addresses smoking history, previous quit
attempts, and motivations to quit smoking. An additional question is
used with callers who want to receive proactive call-back services.
Responses to these questions enable Information Specialists to provide
effective individualized counseling. The NCI's CIS also responds to
cancer-related inquiries to its Facebook page and its Contact Us form
on www.cancer.gov but does not collect customer service or demographic
questions on these access channels. Frequency of Response: Once.
Affected Public: Individuals or households. Type of Respondents: People
with cancer; their relatives and friends; and general public, including
smokers/tobacco users. Annualized estimates for numbers of respondents
and respondent burden are presented in Table 1.
Table 1--Estimate of Annual Burden Hours
----------------------------------------------------------------------------------------------------------------
Average time Annual
Type of respondents Survey instrument Number of Frequency of per response burden
respondents responses (minutes/hour) hours
----------------------------------------------------------------------------------------------------------------
Telephone Clients:
Customer Service... 67,400 1 1/60 1,123
Demographic 24,300 1 2/60 810
Questions.
Smoking Cessation ``Quitline''
Clients:
Reactive Service Clients.... Smoking Cessation 4,200 1 5/60 350
``Intake''
Questions.
Demographic 1,300 1 2/60 43
Questions.
Proactive Callback Service Follow-Up.......... 1,000 4 1/60 67
Clients \3\.
LiveHelp Clients:
Demographic 7,800 1 2/60 260
questions.
Email:
Email Intake Form.. 1,000 1 2/60 34
----------------------------------------------------------
Total................... ................... .............. .............. .............. 2,687
----------------------------------------------------------------------------------------------------------------
Request for Comments: Written comments and/or suggestions from the
public and affected agencies should address one or more of the
following points: (1) Whether the proposed collection of information is
necessary for the proposed performance of the functions of the agency,
including whether the information may have practical utility; (2) The
accuracy of the estimate of the burden of the proposed collection of
information including the validity of the methodology and assumptions
used; (3) Ways to enhance the quality, utility, and clarity of the
information to be collected; and (4) Ways to minimize the burden of the
collection of information on those who are to respond, including the
use of appropriate automated, electronic, mechanical, or other
technological collection techniques or other forms of information
technology.
Direct Comments to OMB: Written comments and/or suggestions
regarding the item(s) contained in this notice, especially regarding
the estimated public burden and associated response time, should be
directed to the Attention: NIH Desk Officer, Office of Management and
Budget, at OIRA_submission@omb.eop.gov or by fax to 202-395-6974. To
request more information on the proposed project or to obtain a copy of
the data collection plans, contact Mary Anne Bright, Associate
Director, Office of Public Information and Resource Management, Office
of Communications and Education, National Cancer Institute, 6116
Executive Blvd., Room 3023, MSC 8322, Bethesda, MD 20892-8322 or call
[[Page 50139]]
301-594-9048 or email your request, including your address, to:
brightma@mail.nih.gov.
Comments Due Date: Comments regarding this information collection
are best assured of having their full effect if received within 30 days
of the date of this publication.
Dated: August 10, 2012.
Vivian Horovitch-Kelley,
NCI Project Clearance Liaison, National Institutes of Health.
[FR Doc. 2012-20269 Filed 8-17-12; 8:45 am]
BILLING CODE 4140-01-P
