Agency Information Collection Activities: Requests for Comments; Clearance of a New Approval of Information Collection: FAA Customer Service Surveys, 47492 [2012-19450]
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Federal Register / Vol. 77, No. 153 / Wednesday, August 8, 2012 / Notices
information collection, including (a)
whether the proposed collection of
information is necessary for FAA’s
performance; (b) the accuracy of the
estimated burden; (c) ways for FAA to
enhance the quality, utility and clarity
of the information collection; and (d)
ways that the burden could be
minimized without reducing the quality
of the collected information. The agency
will summarize and/or include your
comments in the request for OMB’s
clearance of this information collection.
Issued in Washington, DC on August 1,
2012.
Albert R. Spence,
FAA Assistant Information Collection
Clearance Officer, IT Enterprises Business
Services Division, AES–200.
[FR Doc. 2012–19449 Filed 8–7–12; 8:45 am]
BILLING CODE 4910–13–P
DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
Agency Information Collection
Activities: Requests for Comments;
Clearance of a New Approval of
Information Collection: FAA Customer
Service Surveys
Federal Aviation
Administration (FAA), DOT.
ACTION: Notice and request for
comments.
AGENCY:
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VerDate Mar<15>2010
15:11 Aug 07, 2012
Jkt 226001
Send comments to the FAA
at the following address: Ms. Kathy
DePaepe, Room 126B, Federal Aviation
Administration, AES–200, 6500 S.
MacArthur Blvd., Oklahoma City, OK
73169.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including (a)
Whether the proposed collection of
information is necessary for FAA’s
performance; (b) the accuracy of the
estimated burden; (c) ways for FAA to
enhance the quality, utility and clarity
of the information collection; and (d)
ways that the burden could be
minimized without reducing the quality
of the collected information. The agency
will summarize and/or include your
comments in the request for OMB’s
clearance of this information collection.
ADDRESSES:
In accordance with the
Paperwork Reduction Act of 1995, FAA
invites public comments about our
intention to request the Office of
Management and Budget (OMB)
approval for a new information
collection. This is a new generic
clearance for the purpose of gathering
customer satisfaction data directly from
customers for a wide variety of services.
DATES: Written comments should be
submitted by October 9, 2012.
FOR FURTHER INFORMATION CONTACT:
Kathy DePaepe at (405) 954–9362, or by
email at: Kathy.A.DePaepe@faa.gov.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 2120–XXXX.
Title: FAA Customer Service Surveys.
Form Numbers: There are no FAA
forms associated with this generic
collection.
Type of Review: New generic
information collection.
Background: Executive Order 12862,
Setting Customer Service Standards,
requires that Federal agencies provide
the highest quality service to our
customers by identifying them and
determining what they think about our
existing services and products. The
surveys covered in the generic clearance
SUMMARY:
will provide the FAA with a means to
gather this data directly from our
customers.
The information obtained from the
surveys will be used to assist in
evaluating service delivery and
processes. The responses to the surveys
will be voluntary and will not involve
information that is required by
regulations. There will be no direct cost
to the respondents other than their time.
The FAA plans to provide an electronic
means for responding to the majority of
the surveys via the World Wide Web.
Respondents: State and local
governments, aviation industry
organizations, and the general public.
Frequency: Information will be
collected on occasion.
Estimated Average Burden per
Response: The burden time will vary for
each survey. Generally we estimate an
average burden of 15 minutes per
response.
Estimated Total Annual Burden: We
estimate that FAA will survey
approximately 55,000 respondents
annually during the next three years.
Therefore, the estimated total annual
burden is 13,750 hours.
Issued in Washington, DC on August 1,
2012.
Albert R. Spence,
FAA Assistant Information Collection
Clearance Officer, IT Enterprises Business
Services Division, AES–200.
[FR Doc. 2012–19450 Filed 8–7–12; 8:45 am]
BILLING CODE 4910–13–P
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Frm 00135
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DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
Thirteenth Meeting: RTCA Special
Committee 217, Terrain and Airport
Mapping Databases, Joint With
EUROCAE WG–44
Federal Aviation
Administration (FAA), U.S. Department
of Transportation (DOT).
ACTION: Meeting Notice of RTCA Special
Committee 217, Terrain and Airport
Mapping Databases, Joint with
EUROCAE WG–44.
AGENCY:
The FAA is issuing this notice
to advise the public of the thirteenth
meeting of RTCA Special Committee
217, Terrain and Airport Mapping
Databases, Joint with EUROCAE WG–
44.
DATES: The meeting will be held
September 10–14, 2012, from 9:00 a.m.–
5:00 p.m.
ADDRESSES: The meeting will be held at
Honeywell Prague Facility, V parku 16,
148 00 Prague 4, Czech Republic.
FOR FURTHER INFORMATION CONTACT: The
RTCA Secretariat, 1150 18th Street NW.,
Suite 910, Washington, DC, 20036, or by
telephone at (202) 833–9339, fax at (202)
833–9434, or Web site at https://
www.rtca.org. For more information on
this meeting contact: John Kasten,
john.kasten@jeppesen.com, telephone
(303) 328–4535 or mobile telephone
(303) 260–9652. Stephane Dubet,
stephane.dubet@aviation-civile.gouv.fr,
telephone, 33–5 57 92 57 81, mobile
telephone, 33–6 10 74 56 00.
Honeywell’s Prague facility must screen
visitors at least one week in advance of
the meeting, please contact Allan Hart at
allan.hart@honeywell.com if you plan to
attend.
SUPPLEMENTARY INFORMATION: Pursuant
to section 10(a)(2) of the Federal
Advisory Committee Act (Pub. L. No.
92–463, 5 U.S.C., App.), notice is hereby
given for a meeting of Special
Committee 217. The agenda will include
the following:
SUMMARY:
September 10–14, 2012
• Open Plenary Session
• Chairmen’s remarks and
introductions
• Housekeeping
• Approve minutes from previous
meeting
• Review and approve meeting
agenda
• Schedule for this week
• Finalize Draft DO–xxx/ED–xxx for
FRAC
• Finalize Draft Guidance Material
ER–xxx
E:\FR\FM\08AUN1.SGM
08AUN1
Agencies
[Federal Register Volume 77, Number 153 (Wednesday, August 8, 2012)]
[Notices]
[Page 47492]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-19450]
-----------------------------------------------------------------------
DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
Agency Information Collection Activities: Requests for Comments;
Clearance of a New Approval of Information Collection: FAA Customer
Service Surveys
AGENCY: Federal Aviation Administration (FAA), DOT.
ACTION: Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA
invites public comments about our intention to request the Office of
Management and Budget (OMB) approval for a new information collection.
This is a new generic clearance for the purpose of gathering customer
satisfaction data directly from customers for a wide variety of
services.
DATES: Written comments should be submitted by October 9, 2012.
FOR FURTHER INFORMATION CONTACT: Kathy DePaepe at (405) 954-9362, or by
email at: Kathy.A.DePaepe@faa.gov.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 2120-XXXX.
Title: FAA Customer Service Surveys.
Form Numbers: There are no FAA forms associated with this generic
collection.
Type of Review: New generic information collection.
Background: Executive Order 12862, Setting Customer Service
Standards, requires that Federal agencies provide the highest quality
service to our customers by identifying them and determining what they
think about our existing services and products. The surveys covered in
the generic clearance will provide the FAA with a means to gather this
data directly from our customers.
The information obtained from the surveys will be used to assist in
evaluating service delivery and processes. The responses to the surveys
will be voluntary and will not involve information that is required by
regulations. There will be no direct cost to the respondents other than
their time. The FAA plans to provide an electronic means for responding
to the majority of the surveys via the World Wide Web.
Respondents: State and local governments, aviation industry
organizations, and the general public.
Frequency: Information will be collected on occasion.
Estimated Average Burden per Response: The burden time will vary
for each survey. Generally we estimate an average burden of 15 minutes
per response.
Estimated Total Annual Burden: We estimate that FAA will survey
approximately 55,000 respondents annually during the next three years.
Therefore, the estimated total annual burden is 13,750 hours.
ADDRESSES: Send comments to the FAA at the following address: Ms. Kathy
DePaepe, Room 126B, Federal Aviation Administration, AES-200, 6500 S.
MacArthur Blvd., Oklahoma City, OK 73169.
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including (a) Whether the proposed
collection of information is necessary for FAA's performance; (b) the
accuracy of the estimated burden; (c) ways for FAA to enhance the
quality, utility and clarity of the information collection; and (d)
ways that the burden could be minimized without reducing the quality of
the collected information. The agency will summarize and/or include
your comments in the request for OMB's clearance of this information
collection.
Issued in Washington, DC on August 1, 2012.
Albert R. Spence,
FAA Assistant Information Collection Clearance Officer, IT Enterprises
Business Services Division, AES-200.
[FR Doc. 2012-19450 Filed 8-7-12; 8:45 am]
BILLING CODE 4910-13-P