New Agency Information Collection Activity Under OMB Review: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 42752-42753 [2012-17755]
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42752
Federal Register / Vol. 77, No. 140 / Friday, July 20, 2012 / Notices
(4) Minimize the burden of the
collection of information on those who
are to respond, including using
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Issued in Arlington, Virginia, on July 16,
2012.
Susan L. Perkins,
TSA Paperwork Reduction Act Officer, Office
of Information Technology.
[FR Doc. 2012–17754 Filed 7–19–12; 8:45 am]
BILLING CODE 9110–05–P
mstockstill on DSK4VPTVN1PROD with NOTICES
Information Collection Requirement
Pursuant to 49 U.S.C. 44917, TSA has
authority to provide for deployment of
Federal Air Marshals (FAMs) on
passenger flights and provide for
appropriate training, supervision, and
equipment of FAMs. In furtherance of
this authority, TSA policy requires that
applicants for the Office of Law
Enforcement/Federal Air Marshal
positions meet certain medical and
mental health standards.
In order to evaluate whether
applicants meet TSA standards,
applicants must undergo a
psychological evaluation determining
that they do not have an established
medical history or clinical diagnosis of
psychosis, neurosis, or any other
personality or mental disorder that
clearly demonstrates a potential hazard
to the performance of FAM duties or the
safety of self or others. As part of the
psychological evaluation, applicants are
required to complete a certification form
regarding their mental health history
and provide an explanation for anything
they cannot certify. Applicants will be
asked whether they can certify various
statements including that they have
never been removed from work for
medical or psychological reasons.
Upon completion, applicants submit
the certification form directly to the
FAMS’ Medical Programs Division
(FAMS MPD) for initial screening via
fax, electronic upload via scanning
document, mail, or in person. The
FAMS MPD screens all certification
forms received. Any explanations for
uncertified items received will generally
require further review and follow-up by
a personal psychologist or psychiatrist.
This certification is carefully geared to
capitalize on other elements of the
assessment process, such as personal
interviews, physical task assessment,
background investigation, as well as the
other components of the medical
examination and assessment. TSA
estimates that there will be 600
respondents annually.
It will take each respondent
approximately one hour to complete the
certification form for a total annual hour
burden of 600 hours.
VerDate Mar<15>2010
18:18 Jul 19, 2012
Jkt 226001
DEPARTMENT OF HOMELAND
SECURITY
Transportation Security Administration
New Agency Information Collection
Activity Under OMB Review: Generic
Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery
Transportation Security
Administration, DHS.
ACTION: 30-day Notice.
AGENCY:
This notice announces that
the Transportation Security
Administration (TSA) has forwarded the
new Information Collection Request
(ICR) abstracted below to the Office of
Management and Budget (OMB) for
review and approval under the
Paperwork Reduction Act (PRA). The
ICR describes the nature of the
information collection and its expected
burden. TSA published a Federal
Register notice, with a 60-day comment
period soliciting comments, of the
following collection of information on
May 16, 2012 (77 FR 28893). The
proposed information collection activity
provides a means to gather qualitative
customer and stakeholder feedback in
an efficient, timely manner, in
accordance with the Administration’s
commitment to improving service
delivery.
DATES: Send your comments by August
20, 2012. A comment to OMB is most
effective if OMB receives it within 30
days of publication.
ADDRESSES: Interested persons are
invited to submit written comments on
the proposed information collection to
the Office of Information and Regulatory
Affairs, OMB. Comments should be
addressed to Desk Officer, Department
of Homeland Security/TSA, and sent via
electronic mail to
oira_submission@omb.eop.gov or faxed
to (202) 395–6974.
FOR FURTHER INFORMATION CONTACT:
Susan L. Perkins, TSA PRA Officer,
Office of Information Technology (OIT),
TSA–11, Transportation Security
Administration, 601 South 12th Street,
Arlington, VA 20598–6011; telephone
(571) 227–3398; email
TSAPRA@dhs.gov.
SUPPLEMENTARY INFORMATION:
SUMMARY:
PO 00000
Frm 00061
Fmt 4703
Sfmt 4703
Comments Invited
In accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501
et seq.), an agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a valid OMB control
number. The ICR documentation is
available at https://www.reginfo.gov.
Therefore, in preparation for OMB
review and approval of the following
information collection, TSA is soliciting
comments to—
(1) Evaluate whether the proposed
information requirement is necessary for
the proper performance of the functions
of the agency, including whether the
information will have practical utility;
(2) Evaluate the accuracy of the
agency’s estimate of the burden;
(3) Enhance the quality, utility, and
clarity of the information to be
collected; and
(4) Minimize the burden of the
collection of information on those who
are to respond, including using
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Information Collection Requirement
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
Type of Request: New collection.
OMB Control Number: Not yet
assigned.
Form(s): NA.
Affected Public: Individuals,
households, businesses, organizations,
and State, Local or Tribal Government.
Abstract: The proposed information
collection activity provides a means to
gather qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery.
From the TSA perspective, qualitative
feedback from customers and
stakeholders is information that
provides useful insights on their
perceptions, experiences, opinions, and
expectations regarding TSA products or
services, provides TSA with an early
warning of issues with service, and
focuses attention on areas where
improvement is needed regarding
communication, training, or changes in
operations that might improve delivery
of products or services. These
collections will allow for ongoing,
collaborative, and actionable
communications between the Agency
and its customers and stakeholders.
They will also allow feedback to
contribute directly to the improvement
E:\FR\FM\20JYN1.SGM
20JYN1
Federal Register / Vol. 77, No. 140 / Friday, July 20, 2012 / Notices
of program management. The
solicitation of feedback will target areas
such as: Timeliness, appropriateness,
accuracy of information, courtesy,
efficiency of service delivery, and
resolution of issues with service
delivery. Responses will be assessed to
plan and inform efforts to improve or
maintain the quality of service offered
by TSA. If this information is not
collected, vital feedback from customers
and stakeholders on the Agency’s
services will be unavailable.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature. Information
gathered is intended to be used only
internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency (if released, the
agency must indicate the qualitative
nature of the information). Feedback
collected under this generic clearance
provides useful qualitative information,
but it does not yield data that can be
generalized to the overall population.
Qualitative information is not designed
or expected to yield statistically reliable
or actionable results; it will not be used
for quantitative information collections.
Depending on the degree of influence
the results are likely to have, there may
be future information collection
submissions for other generic
mechanisms that are designed to yield
quantitative results.
Below we provide the Transportation
Security Administration’s projected
average estimates for the next three
years:
Number of Respondents: 125,000.
Estimated Annual Burden Hours: An
estimated 33,450 hours annually.
Issued in Arlington, Virginia, on July 16,
2012.
Susan L. Perkins,
TSA Paperwork Reduction Act Officer, Office
of Information Technology.
[FR Doc. 2012–17755 Filed 7–19–12; 8:45 am]
BILLING CODE 9110–05–P
mstockstill on DSK4VPTVN1PROD with NOTICES
DEPARTMENT OF HOMELAND
SECURITY
U.S. Customs and Border Protection
Agency Information Collection
Activities: Application for Identification
Card
U.S. Customs and Border
Protection (CBP), Department of
Homeland Security.
AGENCY:
VerDate Mar<15>2010
18:18 Jul 19, 2012
Jkt 226001
60-Day Notice and request for
comments; Extension of an existing
collection of information: 1651–0008.
ACTION:
As part of its continuing effort
to reduce paperwork and respondent
burden, CBP invites the general public
and other Federal agencies to comment
on an information collection
requirement concerning the Application
for Identification Card (CBP Form 3078).
This request for comment is being made
pursuant to the Paperwork Reduction
Act of 1995 (Pub. L. 104–13).
DATES: Written comments should be
received on or before September 18,
2012, to be assured of consideration.
ADDRESSES: Direct all written comments
to U.S. Customs and Border Protection,
Attn: Tracey Denning, Regulations and
Rulings, Office of International Trade,
799 9th Street NW., 5th Floor,
Washington, DC 20229–1177.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information
should be directed to Tracey Denning,
U.S. Customs and Border Protection,
Regulations and Rulings, Office of
International Trade, 799 9th Street NW.,
5th Floor, Washington, DC 20229–1177,
at 202–325–0265.
SUPPLEMENTARY INFORMATION: CBP
invites the general public and other
Federal agencies to comment on
proposed and/or continuing information
collections pursuant to the Paperwork
Reduction Act of 1995 (Pub. L. 104–13).
The comments should address: (a)
Whether the collection of information is
necessary for the proper performance of
the functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimates of the burden of the
collection of information; (c) ways to
enhance the quality, utility, and clarity
of the information to be collected; (d)
ways to minimize the burden including
the use of automated collection
techniques or the use of other forms of
information technology; and (e) the
annual cost burden to respondents or
record keepers from the collection of
information (total capital/startup costs
and operations and maintenance costs).
The comments that are submitted will
be summarized and included in the CBP
request for Office of Management and
Budget (OMB) approval. All comments
will become a matter of public record.
In this document CBP is soliciting
comments concerning the following
information collection:
Title: Application for Identification
Card.
OMB Number: 1651–0008.
Form Number: CBP Form 3078.
SUMMARY:
PO 00000
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Sfmt 4703
42753
Abstract: CBP Form 3078, Application
for Identification Card, is filled out in
order to obtain an Identification Card
which is used to gain access to CBP
security areas. This form is usually
completed by licensed Cartmen or
Lightermen whose duties require
receiving, transporting, or otherwise
handling imported merchandise which
has not been released from CBP custody.
CBP Form 3078 is provided for by 19
CFR part 112 and is accessible at: https://
forms.cbp.gov/pdf/CBP_Form_3078.pdf.
Action: CBP proposes to extend the
expiration date of this information
collection with no change to the burden
hours or to CBP Forms 3078.
Type of Review: Extension (without
change)
Affected Public: Businesses.
Estimated Number of Respondents:
150,000.
Estimated Number of Total Annual
Responses: 150,000.
Estimated Time per Response: 17
minutes.
Estimated Total Annual Burden
Hours: 42,450.
Dated: July 17, 2011.
Tracey Denning,
Agency Clearance Officer, U.S. Customs and
Border Protection.
[FR Doc. 2012–17693 Filed 7–19–12; 8:45 am]
BILLING CODE 9111–14–P
DEPARTMENT OF HOUSING AND
URBAN DEVELOPMENT
[Docket No. FR–5601–N–28]
Federal Property Suitable as Facilities
To Assist the Homeless
Office of the Assistant
Secretary for Community Planning and
Development, HUD.
ACTION: Notice.
AGENCY:
This Notice identifies
unutilized, underutilized, excess, and
surplus Federal property reviewed by
HUD for suitability for use to assist the
homeless.
FOR FURTHER INFORMATION CONTACT:
Juanita Perry, Department of Housing
and Urban Development, 451 Seventh
Street SW., Room 7266, Washington, DC
20410; telephone (202) 402–3970; TTY
number for the hearing- and speechimpaired (202) 708–2565 (these
telephone numbers are not toll-free), or
call the toll-free Title V information line
at 800–927–7588.
SUPPLEMENTARY INFORMATION: In
accordance with 24 CFR part 581 and
section 501 of the Stewart B. McKinney
Homeless Assistance Act (42 U.S.C.
11411), as amended, HUD is publishing
SUMMARY:
E:\FR\FM\20JYN1.SGM
20JYN1
]]>Agencies
[Federal Register Volume 77, Number 140 (Friday, July 20, 2012)]
[Notices]
[Pages 42752-42753]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-17755]
-----------------------------------------------------------------------
DEPARTMENT OF HOMELAND SECURITY
Transportation Security Administration
New Agency Information Collection Activity Under OMB Review:
Generic Clearance for the Collection of Qualitative Feedback on Agency
Service Delivery
AGENCY: Transportation Security Administration, DHS.
ACTION: 30-day Notice.
-----------------------------------------------------------------------
SUMMARY: This notice announces that the Transportation Security
Administration (TSA) has forwarded the new Information Collection
Request (ICR) abstracted below to the Office of Management and Budget
(OMB) for review and approval under the Paperwork Reduction Act (PRA).
The ICR describes the nature of the information collection and its
expected burden. TSA published a Federal Register notice, with a 60-day
comment period soliciting comments, of the following collection of
information on May 16, 2012 (77 FR 28893). The proposed information
collection activity provides a means to gather qualitative customer and
stakeholder feedback in an efficient, timely manner, in accordance with
the Administration's commitment to improving service delivery.
DATES: Send your comments by August 20, 2012. A comment to OMB is most
effective if OMB receives it within 30 days of publication.
ADDRESSES: Interested persons are invited to submit written comments on
the proposed information collection to the Office of Information and
Regulatory Affairs, OMB. Comments should be addressed to Desk Officer,
Department of Homeland Security/TSA, and sent via electronic mail to
oira_submission@omb.eop.gov or faxed to (202) 395-6974.
FOR FURTHER INFORMATION CONTACT: Susan L. Perkins, TSA PRA Officer,
Office of Information Technology (OIT), TSA-11, Transportation Security
Administration, 601 South 12th Street, Arlington, VA 20598-6011;
telephone (571) 227-3398; email TSAPRA@dhs.gov.
SUPPLEMENTARY INFORMATION:
Comments Invited
In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C.
3501 et seq.), an agency may not conduct or sponsor, and a person is
not required to respond to, a collection of information unless it
displays a valid OMB control number. The ICR documentation is available
at https://www.reginfo.gov. Therefore, in preparation for OMB review and
approval of the following information collection, TSA is soliciting
comments to--
(1) Evaluate whether the proposed information requirement is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
(2) Evaluate the accuracy of the agency's estimate of the burden;
(3) Enhance the quality, utility, and clarity of the information to
be collected; and
(4) Minimize the burden of the collection of information on those
who are to respond, including using appropriate automated, electronic,
mechanical, or other technological collection techniques or other forms
of information technology.
Information Collection Requirement
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
Type of Request: New collection.
OMB Control Number: Not yet assigned.
Form(s): NA.
Affected Public: Individuals, households, businesses,
organizations, and State, Local or Tribal Government.
Abstract: The proposed information collection activity provides a
means to gather qualitative customer and stakeholder feedback in an
efficient, timely manner, in accordance with the Administration's
commitment to improving service delivery.
From the TSA perspective, qualitative feedback from customers and
stakeholders is information that provides useful insights on their
perceptions, experiences, opinions, and expectations regarding TSA
products or services, provides TSA with an early warning of issues with
service, and focuses attention on areas where improvement is needed
regarding communication, training, or changes in operations that might
improve delivery of products or services. These collections will allow
for ongoing, collaborative, and actionable communications between the
Agency and its customers and stakeholders. They will also allow
feedback to contribute directly to the improvement
[[Page 42753]]
of program management. The solicitation of feedback will target areas
such as: Timeliness, appropriateness, accuracy of information,
courtesy, efficiency of service delivery, and resolution of issues with
service delivery. Responses will be assessed to plan and inform efforts
to improve or maintain the quality of service offered by TSA. If this
information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable.
As a general matter, information collections will not result in any
new system of records containing privacy information and will not ask
questions of a sensitive nature. Information gathered is intended to be
used only internally for general service improvement and program
management purposes and is not intended for release outside of the
agency (if released, the agency must indicate the qualitative nature of
the information). Feedback collected under this generic clearance
provides useful qualitative information, but it does not yield data
that can be generalized to the overall population. Qualitative
information is not designed or expected to yield statistically reliable
or actionable results; it will not be used for quantitative information
collections. Depending on the degree of influence the results are
likely to have, there may be future information collection submissions
for other generic mechanisms that are designed to yield quantitative
results.
Below we provide the Transportation Security Administration's
projected average estimates for the next three years:
Number of Respondents: 125,000.
Estimated Annual Burden Hours: An estimated 33,450 hours annually.
Issued in Arlington, Virginia, on July 16, 2012.
Susan L. Perkins,
TSA Paperwork Reduction Act Officer, Office of Information Technology.
[FR Doc. 2012-17755 Filed 7-19-12; 8:45 am]
BILLING CODE 9110-05-P
