Proposed Information Collection; Comment Request: Generic Customer Satisfaction Surveys, 36568 [2012-14869]
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36568
Federal Register / Vol. 77, No. 118 / Tuesday, June 19, 2012 / Notices
Estimated Total Annual Burden
Hours: 15,114.
Dated: June 14, 2012.
Tracey Denning,
Agency Clearance Officer, U.S. Customs and
Border Protection.
[FR Doc. 2012–14861 Filed 6–18–12; 8:45 am]
BILLING CODE 9111–14–P
DEPARTMENT OF HOUSING AND
URBAN DEVELOPMENT
[Docket No. FR–5603–N–46]
Proposed Information Collection;
Comment Request: Generic Customer
Satisfaction Surveys
Office of the Chief Information
Officer, HUD.
ACTION: Notice.
AGENCY:
The proposed information
collection requirement described below
will be submitted to the Office of
Management and Budget (OMB) for
review, as required by the Paperwork
Reduction Act. The Department is
soliciting public comments on the
subject proposal.
DATES: Comments Due Date: August 20,
2012.
ADDRESSES: Interested persons are
invited to submit comments regarding
this proposal. Comments should refer to
the proposal by name and/or OMB
Control Number and should be sent to:
Reports Liaison Officer, Department of
Housing and Urban Development, 451
7th Street SW., Washington, DC 20410,
Room 9120 or the number for the
Federal Information Relay Service (1–
800–877–8339).
FOR FURTHER INFORMATION CONTACT:
Colette Pollard, Departmental Reports
Management Officer, QDAM,,
Department of Housing and Urban
Development, 451 7th Street SW.,
Washington, DC 20410, telephone (202)
708–3400 (this is not a toll free number)
for copies of the proposed forms and
other available information.
SUPPLEMENTARY INFORMATION: The
Department is submitting the proposed
information collection to OMB for
review, as required by the Paperwork
Reduction Act of 1995 (44 U.S.C.
Chapter 35, as amended).
This Notice is soliciting comments
from members of the public and affected
agencies concerning the proposed
collection of information to: (1) Evaluate
whether the proposed collection is
necessary for the proper performance of
the functions of the agency, including
whether the information will have
practical utility; (2) Evaluate the
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SUMMARY:
VerDate Mar<15>2010
16:39 Jun 18, 2012
Jkt 226001
accuracy of the agency’s estimate of the
burden of the proposed collection of
information; (3) Enhance the quality,
utility, and clarity of the information to
be collected; and (4) Minimize the
burden of the collection of information
on those who are to respond; including
the use of appropriate automated
collection techniques or other forms of
information technology, e.g., permitting
electronic submission of responses.
This Notice also lists the following
information:
Title of Proposal: Generic—Customer
Satisfaction Surveys.
OMB Control Number, if applicable:
2535–0116.
Description of the need for the
information and proposed use:
Executive Order 12862, ‘‘Setting
Customer Service Standards’’ requires
that Federal agencies provide the
highest quality service to our customers
by identifying them and determining
what they think about our services. The
surveys covered in the request for a
generic clearance will provide HUD a
means to gather this data directly from
our customers. HUD will conduct
various customer satisfaction surveys to
gather feedback and data directly from
our customers to determine the kind
and quality of services and products
they want and expect to receive.
Agency form numbers, if applicable:
None.
Estimation of the total numbers of
hours needed to prepare the information
collection including number of
respondents, frequency of response, and
hours of response: The number of
burden hours is 13,229. The number of
respondents is 117,248, the number of
responses is 117,248, the frequency of
response is on occasion, and the burden
hour per response is .80.
Status of the proposed information
collection: This is a request for a
reinstatement w/o change of a currently
approved collection.
Authority: The Paperwork Reduction Act
of 1995, 44 U.S.C., Chapter 35, as amended.
Dated: June 12, 2012.
Colette Pollard,
Departmental Paperwork Reduction Act
Officer, Office of the Chief Information
Officer.
[FR Doc. 2012–14869 Filed 6–18–12; 8:45 am]
Notice and Request for
Comments.
ACTION:
In compliance with section
3506(c)(2)(A) of the Paperwork
Reduction Act of 1995, the Office of
Budget, Office of the Secretary,
Department of the Interior (DOI),
announces the proposed extension of a
public information collection required
by the Payments in Lieu of Taxes Act
(PILT) and seeks public comments on
the provisions thereof. After public
review, the Office of Budget will submit
a renewal request for the information
collection to the Office of Management
and Budget (OMB) for review and
approval.
DATES: Consideration will be given to all
comments received by August 20, 2012.
ADDRESSES: Send your written
comments to the U.S. Department of the
Interior, Office of the Secretary, Office
of Budget, Attn. Niall O’Connor, 1849 C
St. NW., MS 4106 MIB, Washington, DC
20240. Send any faxed comments to
(202) 208–3911, attn Niall O’Connor.
Comments may also be emailed to
Niall_O’Connor@ios.doi.gov.
Individuals providing comments should
reference OMB Control Number 1093–
0005, ‘‘Payments in Lieu of Taxes (PILT
Act), Statement of Federal Land
Payments, 43 CFR 44.23(a).’’ Before
including your address, phone number,
email address, or other personal
identifying information in your
comment, you should be aware that
your entire comment—including your
personal identifying information—may
be made publicly available at any time.
While you can ask us in your comment
to withhold your personal identifying
information from public review, we
cannot guarantee that we will be able to
do so.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information on
this renewed information collection
should be directed to Niall O’Connor at
U.S. Department of the Interior, Office
of the Secretary, Office of Budget, 1849
C St. NW., MS 4106 MIB, Washington,
DC 20240. You may also fax requests for
further information to (202) 208–3911,
or email him at
Niall_O’Connor@ios.doi.gov.
SUPPLEMENTARY INFORMATION:
SUMMARY:
BILLING CODE 4210–67–P
DEPARTMENT OF THE INTERIOR
Office of the Secretary
Proposed Renewal of Information
Collection: Payments in Lieu of Taxes
AGENCY:
PO 00000
Office of Budget, Interior.
Frm 00092
Fmt 4703
Sfmt 4703
I. Abstract
Office of Management and Budget
(OMB) regulations in 5 CFR part 1320,
which implement the Paperwork
Reduction Act of 1995 (Pub. L. 104–13),
require that interested members of the
public and affected agencies have an
opportunity to comment on information
collection and recordkeeping activities
E:\FR\FM\19JNN1.SGM
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]]>Agencies
[Federal Register Volume 77, Number 118 (Tuesday, June 19, 2012)]
[Notices]
[Page 36568]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-14869]
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DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
[Docket No. FR-5603-N-46]
Proposed Information Collection; Comment Request: Generic
Customer Satisfaction Surveys
AGENCY: Office of the Chief Information Officer, HUD.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: The proposed information collection requirement described
below will be submitted to the Office of Management and Budget (OMB)
for review, as required by the Paperwork Reduction Act. The Department
is soliciting public comments on the subject proposal.
DATES: Comments Due Date: August 20, 2012.
ADDRESSES: Interested persons are invited to submit comments regarding
this proposal. Comments should refer to the proposal by name and/or OMB
Control Number and should be sent to: Reports Liaison Officer,
Department of Housing and Urban Development, 451 7th Street SW.,
Washington, DC 20410, Room 9120 or the number for the Federal
Information Relay Service (1-800-877-8339).
FOR FURTHER INFORMATION CONTACT: Colette Pollard, Departmental Reports
Management Officer, QDAM,, Department of Housing and Urban Development,
451 7th Street SW., Washington, DC 20410, telephone (202) 708-3400
(this is not a toll free number) for copies of the proposed forms and
other available information.
SUPPLEMENTARY INFORMATION: The Department is submitting the proposed
information collection to OMB for review, as required by the Paperwork
Reduction Act of 1995 (44 U.S.C. Chapter 35, as amended).
This Notice is soliciting comments from members of the public and
affected agencies concerning the proposed collection of information to:
(1) Evaluate whether the proposed collection is necessary for the
proper performance of the functions of the agency, including whether
the information will have practical utility; (2) Evaluate the accuracy
of the agency's estimate of the burden of the proposed collection of
information; (3) Enhance the quality, utility, and clarity of the
information to be collected; and (4) Minimize the burden of the
collection of information on those who are to respond; including the
use of appropriate automated collection techniques or other forms of
information technology, e.g., permitting electronic submission of
responses.
This Notice also lists the following information:
Title of Proposal: Generic--Customer Satisfaction Surveys.
OMB Control Number, if applicable: 2535-0116.
Description of the need for the information and proposed use:
Executive Order 12862, ``Setting Customer Service Standards'' requires
that Federal agencies provide the highest quality service to our
customers by identifying them and determining what they think about our
services. The surveys covered in the request for a generic clearance
will provide HUD a means to gather this data directly from our
customers. HUD will conduct various customer satisfaction surveys to
gather feedback and data directly from our customers to determine the
kind and quality of services and products they want and expect to
receive.
Agency form numbers, if applicable: None.
Estimation of the total numbers of hours needed to prepare the
information collection including number of respondents, frequency of
response, and hours of response: The number of burden hours is 13,229.
The number of respondents is 117,248, the number of responses is
117,248, the frequency of response is on occasion, and the burden hour
per response is .80.
Status of the proposed information collection: This is a request
for a reinstatement w/o change of a currently approved collection.
Authority: The Paperwork Reduction Act of 1995, 44 U.S.C.,
Chapter 35, as amended.
Dated: June 12, 2012.
Colette Pollard,
Departmental Paperwork Reduction Act Officer, Office of the Chief
Information Officer.
[FR Doc. 2012-14869 Filed 6-18-12; 8:45 am]
BILLING CODE 4210-67-P
