Agency Information Collection Activities; Proposed Collection, Comments Requested: Customer Satisfaction Assessment, 36293 [2012-14779]

Download as PDF Federal Register / Vol. 77, No. 117 / Monday, June 18, 2012 / Notices mstockstill on DSK4VPTVN1PROD with NOTICES appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Overview of This Information 1. Type of Information Collection: Approval of a reinstated collection. 2. Title of the Forms: FBI National Academy Post-Course Questionnaire for Graduates. FBI National Academy Post-Course Questionnaire for Supervisors of Graduates. 3. Agency Form Number, if any, and the applicable component of the department sponsoring the collection: Form Number: 1110–0021. Sponsor: Training Division of the Federal Bureau of Investigation (FBI), Department of Justice (DOJ). 4. Affected Public who will be asked or required to respond, as well as a brief abstract: Primary: FBI National Academy graduates and their identified supervisors that represents state and local police and sheriffs’ departments, military police organizations, and federal law enforcement agencies from the United States and over 150 foreign nations. Brief Abstract: This collection is requested by FBI National Academy. These surveys have been developed that will measure the effectiveness of services that the FBI National Academy provides and will utilize the graduates and their supervisors’ comments to improve upon the current process. 5. An estimate of the total number of respondents and the amount of time estimated for an average respondent to respond: There are approximately 2,000 FBI National Academy graduates that will respond to the FBI National Academy Post-Course Questionnaire for Graduates. It is predicted that we will receive a 75% respond rate. The average response time for reading the directions for the FBI National Academy PostCourse Questionnaire for Graduates for the FBI National Academy graduates is estimated to be 2 minutes; time to complete the survey is estimated to be 30 minutes. There are approximately 2,000 FBI National Academy graduates who have identified their supervisors that will respond to the FBI National Academy Post-Course Questionnaire for Supervisors of Graduates. It is predicted that we will receive a 70% respond rate. The average response time for reading the directions for the FBI National Academy Post-Course Questionnaire for Supervisors of Graduates for the VerDate Mar<15>2010 17:02 Jun 15, 2012 Jkt 226001 supervisors is estimated to be 2 minutes; time to complete the survey is estimated to be 30 minutes. The total hour burden for both surveys is 2,088 hours. 6. An estimate of the total public burden (in hours) associated with the collection: The average hour burden for completing all the surveys combined is 3,088 hours. If additional information is required, contact: Jerri Murray, Department Clearance Officer, United States Department of Justice, Policy and Planning Staff, Justice Management Division, Two Constitution Square, 145 N Street NE., Room 2E–508, Washington, DC 20530. Dated: June 13, 2012. Jerri Murray, Department Clearance Officer, PRA, United States Department of Justice. [FR Doc. 2012–14778 Filed 6–15–12; 8:45 am] DEPARTMENT OF JUSTICE Federal Bureau of Investigation [OMB Number 1110–0045] Agency Information Collection Activities; Proposed Collection, Comments Requested: Customer Satisfaction Assessment 60-day notice of information collection under review. ACTION: The Department of Justice, Federal Bureau of Investigation, Laboratory Division will be submitting the following information collection request to the Office of Management and Budget (OMB) for review and clearance in accordance with established review procedures of the Paperwork Reduction Act of 1995. The proposed information collection is published to obtain comments from the public and affected agencies. Comments are encouraged and will be accepted until August 17, 2012. This process is conducted in accordance with 5 CFR 1320.10. All comments and suggestions, or questions regarding additional information, to include obtaining a copy of the proposed information collection instrument with instructions, should be directed to Catherine E. Theisen, Quality Manager, FBI Laboratory, 2501 Investigation Parkway, Quantico, Virginia 22135. Written comments and suggestions from the public and affected agencies concerning the proposed collection of information are encouraged. Comments should address one or more of the following four points: Frm 00044 Fmt 4703 1. Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; 2. Evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; 3. Enhance the quality, utility, and clarity of the information to be collected; and 4. Minimize the burden of the collection of information on those who are to respond, including the use of automated, electronic, mechanical, or other technological collection techniques of other forms of information technology, e.g., permitting electronic submission of responses. Overview of This Information Collection BILLING CODE 4410–02–P PO 00000 36293 Sfmt 9990 1. Type of information collection: Customer survey. 2. The title of the form/collection: Customer Satisfaction Assessment. 3. The agency form number, if any, and the applicable component of the department sponsoring the collection: Form (form number to be assigned by the forms desk); Laboratory Division, Federal Bureau of Investigation, Department of Justice. 4. Affected public who will be asked or required to respond, as well as a brief abstract: Primary—Local and state law enforcement agencies. This collection is needed to evaluate the quality of services provided by the FBI Laboratory. 5. An estimate of the total number of respondents and the amount of time estimated for an average respondent to respond: It is estimated that there will be 5,000 respondents at 5 minutes per form. 6. An estimate of the total public burden (in hours) associated with this collection: There are approximately 416 hours annual burden associated with this information collection. If additional information is required contact: Jerri Murray, Department Clearance Officer, Justice Management Division, United States Department of Justice, Policy and Planning Staff, 145 N Street NE., Room 2E–508, Washington, DC 20530. Dated: June 13, 2012. Jerri Murray, Department Clearance Officer, PRA, United States Department of Justice. [FR Doc. 2012–14779 Filed 6–15–12; 8:45 am] BILLING CODE 4410–02–P E:\FR\FM\18JNN1.SGM 18JNN1

Agencies

[Federal Register Volume 77, Number 117 (Monday, June 18, 2012)]
[Notices]
[Page 36293]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-14779]


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DEPARTMENT OF JUSTICE

Federal Bureau of Investigation

[OMB Number 1110-0045]


Agency Information Collection Activities; Proposed Collection, 
Comments Requested: Customer Satisfaction Assessment

ACTION: 60-day notice of information collection under review.

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    The Department of Justice, Federal Bureau of Investigation, 
Laboratory Division will be submitting the following information 
collection request to the Office of Management and Budget (OMB) for 
review and clearance in accordance with established review procedures 
of the Paperwork Reduction Act of 1995. The proposed information 
collection is published to obtain comments from the public and affected 
agencies. Comments are encouraged and will be accepted until August 17, 
2012. This process is conducted in accordance with 5 CFR 1320.10.
    All comments and suggestions, or questions regarding additional 
information, to include obtaining a copy of the proposed information 
collection instrument with instructions, should be directed to 
Catherine E. Theisen, Quality Manager, FBI Laboratory, 2501 
Investigation Parkway, Quantico, Virginia 22135.
    Written comments and suggestions from the public and affected 
agencies concerning the proposed collection of information are 
encouraged. Comments should address one or more of the following four 
points:
    1. Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    2. Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    3. Enhance the quality, utility, and clarity of the information to 
be collected; and
    4. Minimize the burden of the collection of information on those 
who are to respond, including the use of automated, electronic, 
mechanical, or other technological collection techniques of other forms 
of information technology, e.g., permitting electronic submission of 
responses.

Overview of This Information Collection

    1. Type of information collection: Customer survey.
    2. The title of the form/collection: Customer Satisfaction 
Assessment.
    3. The agency form number, if any, and the applicable component of 
the department sponsoring the collection: Form (form number to be 
assigned by the forms desk); Laboratory Division, Federal Bureau of 
Investigation, Department of Justice.
    4. Affected public who will be asked or required to respond, as 
well as a brief abstract: Primary--Local and state law enforcement 
agencies. This collection is needed to evaluate the quality of services 
provided by the FBI Laboratory.
    5. An estimate of the total number of respondents and the amount of 
time estimated for an average respondent to respond: It is estimated 
that there will be 5,000 respondents at 5 minutes per form.
    6. An estimate of the total public burden (in hours) associated 
with this collection: There are approximately 416 hours annual burden 
associated with this information collection.
    If additional information is required contact: Jerri Murray, 
Department Clearance Officer, Justice Management Division, United 
States Department of Justice, Policy and Planning Staff, 145 N Street 
NE., Room 2E-508, Washington, DC 20530.

    Dated: June 13, 2012.
Jerri Murray,
Department Clearance Officer, PRA, United States Department of Justice.
[FR Doc. 2012-14779 Filed 6-15-12; 8:45 am]
BILLING CODE 4410-02-P