Notice of Submission of Proposed Information Collection to OMB Community Development Block Grant (CDBG) Entitlement Program, 24508-24509 [2012-9858]
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24508
Federal Register / Vol. 77, No. 79 / Tuesday, April 24, 2012 / Notices
and Strategy, 20 Massachusetts Avenue,
Washington, DC 20529, (202) 272–1470.
Dated: April 18, 2012.
Laura Dawkins,
Acting Chief Regulatory Coordinator,
Regulatory Coordination Division, Office of
Policy and Strategy, U.S. Citizenship and
Immigration Services, Department of
Homeland Security.
[FR Doc. 2012–9784 Filed 4–23–12; 8:45 am]
BILLING CODE 9111–97–P
DEPARTMENT OF HOUSING AND
URBAN DEVELOPMENT
Interested persons are
invited to submit comments regarding
this proposal. Comments should refer to
the proposal by name and/or OMB
approval Number (2506–0077) and
should be sent to: HUD Desk Officer,
Office of Management and Budget, New
Executive Office Building, Washington,
DC 20503;
fax: 202–395–5806. Email:
OIRA_Submission@omb.eop.gov fax:
202–395–5806.
FOR FURTHER INFORMATION CONTACT:
Colette Pollard, Reports Management
Officer, QDAM, Department of Housing
and Urban Development, 451 Seventh
Street SW., Washington, DC 20410;
email Colette Pollard at
Colette.Pollard@hud.gov or telephone
(202) 402–3400. This is not a toll-free
number. Copies of available documents
submitted to OMB may be obtained
from Ms. Pollard.
SUPPLEMENTARY INFORMATION: This
notice informs the public that the
Department of Housing and Urban
Development has submitted to OMB a
request for approval of the information
collection described below. This notice
is soliciting comments from members of
the public and affecting agencies
concerning the proposed collection of
information to: (1) Evaluate whether the
proposed collection of information is
necessary for the proper performance of
the functions of the agency, including
whether the information will have
ADDRESSES:
[Docket No. FR–5603–N–31]
Notice of Submission of Proposed
Information Collection to OMB
Community Development Block Grant
(CDBG) Entitlement Program
Office of the Chief Information
Officer, HUD.
ACTION: Notice.
AGENCY:
The proposed information
collection requirement described below
has been submitted to the Office of
Management and Budget (OMB) for
review, as required by the Paperwork
Reduction Act. The Department is
soliciting public comments on the
subject proposal.
The closeout instructions apply to
Community Development Block Grant
(CDBG) programs (State CDBG Program,
CDBG Disaster Recovery Supplemental
Funding, CDBG–Recovery Act (CDBG–
R)) and Neighborhood Stabilization
Programs (NSP) 1, 2, & 3. Section
570.509 of the CDBG regulations
contains the grant closeout criteria for
Entitlement jurisdictions when HUD
determines, in consultation with the
recipients that a grant can be closed.
The State CDBG program does not have
a regulatory requirement for closeouts
but has relied on administrative
guidance. This is also true for the NSP,
CDBG Disaster Recovery and CDBG–R
SUMMARY:
funding approval form. The proposed
frequency of the response to the
collection of information is annual to
initiate the grant closeout reporting and
submission of the funding approval
agreement. The total annual reporting
for grant closeout is estimated at
2399.34 hours for 1,621 grant recipients.
The annual submission of the HUD 7082
funding approval form is estimated at
364 hours for 1,456 grant recipients.
DATES: Comments Due Date: May 24,
2012.
practical utility; (2) Evaluate the
accuracy of the agency’s estimate of the
burden of the proposed collection of
information; (3) Enhance the quality,
utility, and clarity of the information to
be collected; and (4) Minimize the
burden of the collection of information
on those who are to respond; including
through the use of appropriate
automated collection techniques or
other forms of information technology,
e.g., permitting electronic submission of
responses.
This notice also lists the following
information:
Title of Proposal: Community
Development Block Grant (CDBG)
Entitlement Program.
OMB Approval Number: 2506–0077.
Form Numbers: None.
Description of the Need for the
Information and Its Proposed Use:
The closeout instructions apply to
Community Development Block Grant
(CDBG) programs (State CDBG Program,
CDBG Disaster Recovery Supplemental
Funding, CDBG–Recovery Act (CDBG–
R)) and Neighborhood Stabilization
Programs (NSP) 1, 2, & 3. Section
570.509 of the CDBG regulations
contains the grant closeout criteria for
Entitlement jurisdictions when HUD
determines, in consultation with the
recipients that a grant can be closed.
The State CDBG program does not have
a regulatory requirement for closeouts
but has relied on administrative
guidance. This is also true for the NSP,
CDBG Disaster Recovery and CDBG–R
funding approval form. The proposed
frequency of the response to the
collection of information is annual to
initiate the grant closeout reporting and
submission of the funding approval
agreement. The total annual reporting
for grant closeout is estimated at
2399.34 hours for 1,621 grant recipients.
The annual submission of the HUD 7082
funding approval form is estimated at
364 hours for 1,456 grant recipients
Number of
respondents
Annual
responses
1,145
4
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Reporting Burden ..............................................................................
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Hours per
response
116.55
24APN1
=
Burden hours
533,799
24509
Federal Register / Vol. 77, No. 79 / Tuesday, April 24, 2012 / Notices
Total Estimated Burden Hours:
533,799.
Status: This is an extension of a
currently approved collection.
Authority: Section 3507 of the Paperwork
Reduction Act of 1995, 44 U.S.C. 35, as
amended.
Dated: April 17, 2012.
Colette Pollard,
Department Reports Management Officer,
Office of the Chief Information Officer.
[FR Doc. 2012–9858 Filed 4–23–12; 8:45 am]
BILLING CODE 4210–67–P
DEPARTMENT OF HOUSING AND
URBAN DEVELOPMENT
[Docket No. FR–5603–N–30]
Notice of Proposed Information
Collection for Public Comment
Emergency Comment Request; Single
Family Customer Satisfaction Survey
Office of the Assistant
Secretary for Housing, HUD.
ACTION: Notice of proposed information
collection.
AGENCY:
The proposed information
collection requirement described below
has been submitted to the Office of
Management and Budget (OMB) for
emergency review and approval, as
required by the Paperwork Reduction
Act. The Department is soliciting public
comments on the subject proposal.
DATES: Comments Due Date: May 1,
2012.
SUMMARY:
Interested persons are
invited to submit comments regarding
this proposal. Comments must be
received within seven (7) days from the
date of this Notice. Comments should
refer to the proposal by name/or OMB
approval number) and should be sent to:
HUD Desk Officer, Office of
Management and Budget, New
Executive Office Building, Washington,
DC 20503; email: OIRA
Submission@omb.epo.gov; fax: 202–
395–6974.
FOR FURTHER INFORMATION CONTACT:
David Dwyer, Housing Program Officer,
ADDRESSES:
Office of Single Family Housing,
Department of Housing and Urban
Development, 600 East Broad Street,
Richmond, VA 23219; telephone (804)
822–4819 (this is not a toll free number)
for copies of the proposed forms and
other available information.
SUPPLEMENTARY INFORMATION: This
Notice informs the public that the U.S.
Department of Housing and Urban
Development (HUD) has submitted to
OMB, for emergency processing, an
information collection package with
respect to the collection of information
for the Single Family customer
satisfaction survey.
This Notice is soliciting comments
from members of the public and affected
agencies concerning the proposed
collection of information to: (1) Evaluate
whether the proposed collection is
necessary for the proper performance of
the functions of the agency, including
whether the information will have
practical utility; (2) Evaluate the
accuracy of the agency’s estimate of the
burden of the proposed collection of
information; (3) Enhance the quality,
utility, and clarity of the information to
be collected; and (4) Minimize the
burden of the collection of information
on those who are to respond; including
the use of appropriate automated
collection techniques or other forms of
information technology, e.g., permitting
electronic submission of responses.
This Notice also lists the following
information:
Title of Proposal: Single Family
Customer Satisfaction Survey.
Description of Information Collection:
This information collection consists of a
survey of users of the Department’s
Federal Housing Administration (FHA)
primary contact center. It is designed to
determine whether the Department is
appropriately and adequately serving
their needs. It follows HUD’s
commitment to use surveys to measure
performance and changes in
performance.
In addition to the importance HUD
management places on the information
provided by customers, the Federal
Government mandates collecting this
Respondent
universe
(annual volume of
resource center
users)
mstockstill on DSK4VPTVN1PROD with NOTICES
Respondent group
information through Executive Order
(EO) 12862. This EO mandates that
agencies survey their customers to
identify the kind and quality of services
they want their level of satisfaction with
existing services.
FHA operates a contact center
designed to provide program guidelines,
insurance processing information, and
consumer information. In order to
evaluate the level of service that is
provided to HUD/FHA clients the
agency contact center management team
requires the input of its clients on the
performance of the customer service
operation. This operation includes the
contracted contact center agents, agency
staff that support them, as well as the
contact center self-service option
available via a web-based frequently
asked questions (FAQ) site. The survey
includes three separate survey types:
• Internal Resolution: A five question
survey to determine satisfaction with
questions that required escalation from
FHA Resource Center contract staff to
agency staff for resolution.
• Escalated Resolution: A five
question survey to determine
satisfaction with questions that were
resolved by contracted FHA Resource
Center staff.
• Self-Service Resolution: A four
question survey to determine
satisfaction with questions resolved via
the FHA Resource Center self-service
internet site.
OMB control number: 2535–0116.
Agency Form Numbers: N/A.
Members of Affected Public: Private
sector, general public, small businesses
and other for profits.
Estimation of the total numbers of
hours needed to prepare the information
collection including number of
respondents, frequency of responses,
and hours of response:
The charts below summarize the
sampling frames, survey samples and
projected number of respondents for
each survey type. The estimated
response rates were derived from testing
of the survey instruments. Exhibit 2
shows the estimated burden per
respondent and for the project overall.
Survey sample
(3% of users)
Estimated
response rate
Projected number
of completed
surveys
Escalated Resolution ...............................................................
Internal Resolution ...................................................................
Self Service Resolution ...........................................................
239,341
603,409
34,420
7,180
18,102
1,033
0.30
0.30
0.30
2,154
5,431
310
Total ..................................................................................
877,170
..............................
..............................
7,895
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]]>Agencies
[Federal Register Volume 77, Number 79 (Tuesday, April 24, 2012)]
[Notices]
[Pages 24508-24509]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-9858]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
[Docket No. FR-5603-N-31]
Notice of Submission of Proposed Information Collection to OMB
Community Development Block Grant (CDBG) Entitlement Program
AGENCY: Office of the Chief Information Officer, HUD.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: The proposed information collection requirement described
below has been submitted to the Office of Management and Budget (OMB)
for review, as required by the Paperwork Reduction Act. The Department
is soliciting public comments on the subject proposal.
The closeout instructions apply to Community Development Block
Grant (CDBG) programs (State CDBG Program, CDBG Disaster Recovery
Supplemental Funding, CDBG-Recovery Act (CDBG-R)) and Neighborhood
Stabilization Programs (NSP) 1, 2, & 3. Section 570.509 of the CDBG
regulations contains the grant closeout criteria for Entitlement
jurisdictions when HUD determines, in consultation with the recipients
that a grant can be closed. The State CDBG program does not have a
regulatory requirement for closeouts but has relied on administrative
guidance. This is also true for the NSP, CDBG Disaster Recovery and
CDBG-R funding approval form. The proposed frequency of the response to
the collection of information is annual to initiate the grant closeout
reporting and submission of the funding approval agreement. The total
annual reporting for grant closeout is estimated at 2399.34 hours for
1,621 grant recipients. The annual submission of the HUD 7082 funding
approval form is estimated at 364 hours for 1,456 grant recipients.
DATES: Comments Due Date: May 24, 2012.
ADDRESSES: Interested persons are invited to submit comments regarding
this proposal. Comments should refer to the proposal by name and/or OMB
approval Number (2506-0077) and should be sent to: HUD Desk Officer,
Office of Management and Budget, New Executive Office Building,
Washington, DC 20503; fax: 202-395-5806. Email: OIRA_Submission@omb.eop.gov fax: 202-395-5806.
FOR FURTHER INFORMATION CONTACT: Colette Pollard, Reports Management
Officer, QDAM, Department of Housing and Urban Development, 451 Seventh
Street SW., Washington, DC 20410; email Colette Pollard at
Colette.Pollard@hud.gov or telephone (202) 402-3400. This is not a
toll-free number. Copies of available documents submitted to OMB may be
obtained from Ms. Pollard.
SUPPLEMENTARY INFORMATION: This notice informs the public that the
Department of Housing and Urban Development has submitted to OMB a
request for approval of the information collection described below.
This notice is soliciting comments from members of the public and
affecting agencies concerning the proposed collection of information
to: (1) Evaluate whether the proposed collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility; (2)
Evaluate the accuracy of the agency's estimate of the burden of the
proposed collection of information; (3) Enhance the quality, utility,
and clarity of the information to be collected; and (4) Minimize the
burden of the collection of information on those who are to respond;
including through the use of appropriate automated collection
techniques or other forms of information technology, e.g., permitting
electronic submission of responses.
This notice also lists the following information:
Title of Proposal: Community Development Block Grant (CDBG)
Entitlement Program.
OMB Approval Number: 2506-0077.
Form Numbers: None.
Description of the Need for the Information and Its Proposed Use:
The closeout instructions apply to Community Development Block
Grant (CDBG) programs (State CDBG Program, CDBG Disaster Recovery
Supplemental Funding, CDBG-Recovery Act (CDBG-R)) and Neighborhood
Stabilization Programs (NSP) 1, 2, & 3. Section 570.509 of the CDBG
regulations contains the grant closeout criteria for Entitlement
jurisdictions when HUD determines, in consultation with the recipients
that a grant can be closed. The State CDBG program does not have a
regulatory requirement for closeouts but has relied on administrative
guidance. This is also true for the NSP, CDBG Disaster Recovery and
CDBG-R funding approval form. The proposed frequency of the response to
the collection of information is annual to initiate the grant closeout
reporting and submission of the funding approval agreement. The total
annual reporting for grant closeout is estimated at 2399.34 hours for
1,621 grant recipients. The annual submission of the HUD 7082 funding
approval form is estimated at 364 hours for 1,456 grant recipients
----------------------------------------------------------------------------------------------------------------
Number of Annual Hours per
respondents responses x response = Burden hours
----------------------------------------------------------------------------------------------------------------
Reporting Burden.................... 1,145 4 .. 116.55 .. 533,799
----------------------------------------------------------------------------------------------------------------
[[Page 24509]]
Total Estimated Burden Hours: 533,799.
Status: This is an extension of a currently approved collection.
Authority: Section 3507 of the Paperwork Reduction Act of 1995,
44 U.S.C. 35, as amended.
Dated: April 17, 2012.
Colette Pollard,
Department Reports Management Officer, Office of the Chief Information
Officer.
[FR Doc. 2012-9858 Filed 4-23-12; 8:45 am]
BILLING CODE 4210-67-P
