Electronic Fund Transfers (Regulation E), 6310-6334 [2012-1726]
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Federal Register / Vol. 77, No. 25 / Tuesday, February 7, 2012 / Proposed Rules
BUREAU OF CONSUMER FINANCIAL
PROTECTION
12 CFR Part 1005
[Docket No. CFPB–2011–0009]
RIN 3170–AA15
Electronic Fund Transfers
(Regulation E)
Bureau of Consumer Financial
Protection.
ACTION: Proposed rule; request for
public comment.
AGENCY:
The Bureau of Consumer
Financial Protection (Bureau) is
proposing to amend Regulation E,
which implements the Electronic Fund
Transfer Act, and the official
interpretation to the regulation, which
interprets the requirements of
Regulation E. The proposal is related to
a final rule, published elsewhere in
today’s Federal Register, that
implements section 1073 of the DoddFrank Wall Street Reform and Consumer
Protection Act regarding remittance
transfers. The proposal requests
comment on whether a safe harbor
should be adopted with respect to the
phrase ‘‘normal course of business’’ in
the definition of ‘‘remittance transfer
provider.’’ This definition determines
whether a person is covered by the rule.
The proposal also requests comment on
several aspects of the final rule
regarding remittance transfers that are
scheduled in advance, including
preauthorized remittance transfers. In
developing the final rule, the Bureau
believes that these issues would benefit
from further public comment.
DATES: Comments must be received on
or before April 9, 2012.
ADDRESSES: You may submit comments,
identified by Docket No. CFPB–2011–
0009 or RIN 3170–AA15, by any of the
following methods:
• Electronic: https://
www.regulations.gov. Follow the
instructions for submitting comments.
• Mail: Monica Jackson, Office of the
Executive Secretary, Bureau of
Consumer Financial Protection, 1700 G
Street, NW., Washington, DC 20006.
• Hand Delivery/Courier in Lieu of
Mail: Monica Jackson, Office of the
Executive Secretary, Bureau of
Consumer Financial Protection, 1700 G
Street, NW., Washington, DC 20006.
All submissions must include the
agency name and docket number or
Regulatory Information Number (RIN)
for this rulemaking. In general, all
comments received will be posted
without change to https://
www.regulations.gov. In addition,
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SUMMARY:
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comments will be available for public
inspection and copying at 1700 G Street,
NW., Washington, DC 20006, on official
business days between the hours of 10
a.m. and 5 p.m. Eastern Time. You can
make an appointment to inspect the
documents by telephoning (202) 435–
7275.
All comments, including attachments
and other supporting materials, will
become part of the public record and
subject to public disclosure. Sensitive
personal information, such as account
numbers or social security numbers,
should not be included. Comments will
not be edited to remove any identifying
or contact information.
FOR FURTHER INFORMATION CONTACT:
Mandie Aubrey, Dana Miller, or
Stephen Shin, Counsels, or Krista
Ayoub and Vivian Wong, Senior
Counsels, Division of Research, Markets,
and Regulations, Bureau of Consumer
Financial Protection, 1700 G Street,
NW., Washington, DC 20006, at (202)
435–7000.
SUPPLEMENTARY INFORMATION:
I. Overview
Section 1073 of the Dodd-Frank Wall
Street Reform and Consumer Protection
Act (Dodd-Frank Act) 1 mandates a new
comprehensive consumer protection
regime for remittance transfers sent by
consumers in the United States to
individuals and businesses in foreign
countries. The Bureau of Consumer
Financial Protection (Bureau) is
publishing a final rule (January 2012
Final Rule) elsewhere in today’s Federal
Register to implement the new regime.
The Bureau is publishing this notice of
proposed rulemaking to seek comment
on whether to provide additional safe
harbors and flexibility in applying the
final rule to certain transactions and
remittance transfer providers.
The Dodd-Frank Act, which was
enacted July 21, 2010, amends the
Electronic Fund Transfer Act (EFTA) 2
to create a multi-faceted regime
governing most electronic transfers of
funds sent by consumers in the United
States to recipients in other countries.
For covered transactions conducted by
‘‘remittance transfer providers’’ as
defined by the statute, the regime
requires: (i) The provision of disclosures
concerning the exchange rate and
amount to be received by the remittance
recipient, prior to and at the time of
payment by the consumer for the
transfer; (ii) Federal rights regarding
transaction cancellation periods; (iii)
1 Public Law 111–203, 124 Stat. 1376, section
1073 (2010).
2 15 U.S.C. 1693 et seq. EFTA section 919 is
codified in 15 U.S.C. 1693o–1.
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investigation and remedy of errors by
remittance transfer providers; and (iv)
standards for the liability of remittance
transfer providers for the acts of their
agents. Authority to implement the new
Dodd-Frank Act provisions transferred
from the Board of Governors of the
Federal Reserve System (Board) to the
Bureau effective July 21, 2011.3
This proposal has two parts. First, it
seeks comment on addition of a possible
safe harbor to the definition of the term
‘‘remittance transfer provider’’ to make
it easier to determine when certain
companies are excluded from the
statutory scheme because they do not
provide remittance transfers in ‘‘the
normal course of business.’’ Second, it
seeks comment on a possible safe harbor
and other refinements to disclosure and
cancellation requirements for certain
transfers scheduled in advance,
including ‘‘preauthorized’’ remittance
transfers that are scheduled in advance
to recur at substantially regular
intervals. The Bureau believes that
providing additional guidance on these
issues may help both to reduce
compliance burden for providers and to
increase the benefits of the disclosure
and cancellation requirements for
consumers.
The final rule adopted by the Bureau
provides a one-year implementation
period. The Bureau expects to complete
any further rulemaking on matters
raised in this proposal on an expedited
basis before the January 2013 effective
date for the final rule. As detailed in the
SUPPLEMENTARY INFORMATION to the
January 2012 Final Rule, the Bureau
will work actively with consumers,
industry, and other regulators in the
coming months to facilitate
implementation of the new regime.
II. Summary of Final Rule
Elsewhere in today’s Federal Register,
the Bureau is publishing the final rule
(January 2012 Final Rule) to implement
the remittance transfer provisions in
section 1073 of the Dodd-Frank Act. The
final rule largely adopts the proposal as
published in the May 2011 Proposed
Rule, with several amendments and
clarifications based on commenters’
suggestions. The final rule incorporates
the definitions of ‘‘remittance transfer,’’
‘‘sender,’’ ‘‘remittance transfer
provider,’’ and ‘‘designated recipient’’
set forth in the statute. With regard to
statutory language excluding any person
3 Because the Dodd-Frank Act requires that
regulations to implement certain provisions be
issued by January 21, 2012, the Board issued a
Notice of Proposed Rulemaking in May 2011 (May
2011 Proposed Rule) with the expectation that the
Bureau would complete the rulemaking process. 76
FR 29902 (May 23, 2011).
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that does not provide remittance
transfers in the ‘‘normal course of its
business’’ from the definition of
‘‘remittance transfer provider,’’ the rule
adopts a facts and circumstances test.
The final rule generally requires a
remittance transfer provider to provide
a written pre-payment disclosure to a
sender containing information about the
specific transfer requested by the
sender, such as the exchange rate,
applicable fees and taxes, and the
amount to be received by the designated
recipient. Under the final rule, the
remittance transfer provider also is
required generally to provide a written
receipt when payment is made for the
transfer, which is when the payment is
authorized. The receipt must include
the information provided on the prepayment disclosure, as well as
additional information such as the date
of availability, the recipient’s contact
information, and information regarding
the sender’s error resolution and
cancellation rights. Consistent with the
statute, which permits remittance
transfer providers to provide estimates
only in two narrow circumstances, the
final rule generally requires that
disclosures provide the actual exchange
rate and amount to be received.
The final rule also sets forth special
requirements for the timing and
accuracy of disclosures with respect to
‘‘preauthorized remittance transfers,’’
which are defined as remittance
transfers authorized in advance to recur
at substantially regular intervals. As
explained in the SUPPLEMENTARY
INFORMATION to the January 2012 Final
Rule, the Bureau recognizes that the
market for preauthorized remittance
transfers is still developing. The Bureau
is concerned that if providers were
required to provide accurate disclosures
for subsequent preauthorized remittance
transfers at the time those transfers are
authorized, in many cases providers
would not be able to offer preauthorized
remittance transfer products, which
could limit consumer access to a
potentially valuable product.
The final rule treats the first
transaction in a series of preauthorized
remittance transfers the same as all
other remittances transfers.
Accordingly, the provider must issue a
pre-payment disclosure at the time the
sender requests the transfer and a
receipt at the time when payment for
the transfer is authorized, and the
disclosures must be accurate when
payment for the transfer is authorized,
unless the statutory exceptions apply.
But in recognition of the potential
risks associated with setting exchange
rates and the potential difficulty of
determining the amount to be provided
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to a designated recipient weeks or
months in advance of subsequent
transfers, the final rule does not require
that disclosures for the entire series of
preauthorized transfers be provided at
the time of the consumer’s initial
request and payment authorization.
Instead, providers must issue prepayment disclosures and receipts for
each subsequent transfer at later times.
Specifically, under the final rule, the
pre-payment disclosure for each
subsequent transfer must be provided
within a reasonable time prior to the
scheduled date of the transfer. The
receipt for each subsequent transfer
generally must be provided no later than
one business day after the date on
which the transfer is made. However, if
the transfer involves the transfer of
funds from the sender’s ‘‘account’’ (as
defined by Regulation E) held by the
provider, the receipt may be provided
on or with the next regularly scheduled
periodic statement for that account or
within 30 days after payment is made
for the remittance transfer if a periodic
statement is not required. The prepayment disclosure and receipt for each
subsequent transfer must be accurate
when the respective transfer is made,
unless the statutory exceptions apply.
The final rule also provides senders
specified cancellation and refund rights.
Under the final rule, a sender generally
has 30 minutes after payment for the
transfer is made to cancel the transfer.
The final rule, however, contains
special cancellation procedures for any
remittance transfer scheduled by the
sender at least three business days
before the date of the transfer, including
preauthorized remittance transfers. In
that case, the sender must notify the
provider at least three business days
before the scheduled date of the transfer
to cancel the transfer.
III. Summary of the Proposed Rule
The proposal relates to two provisions
in the January 2012 Final Rule. First, the
proposal solicits comment on a possible
safe harbor to define when a person
does not provide transfers in the
‘‘normal course of business’’ for
purposes of the definition of
‘‘remittance transfer provider.’’ Second,
the proposal solicits comment on
possible changes to the rules applicable
to remittance transfers that are
scheduled in advance, including
preauthorized remittance transfers. In
developing the January 2012 Final Rule,
the Bureau recognized that additional
safe harbors and flexibility for providers
in complying with certain requirements
related to these provisions may be
needed to facilitate compliance with the
final rule, and to minimize compliance
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burden. In addition, the Bureau wants to
ensure that the disclosures required
under the final rule for preauthorized
remittance transfers are beneficial to
senders, and are provided at a time that
is most useful to senders in
understanding the terms of the transfers.
Moreover, the Bureau wants to ensure
that the special cancellation procedures
for remittance transfers scheduled in
advance as set forth in the final rule
provide appropriate protections for
senders and do not impose undue
burden on providers. The Bureau also
wants to ensure that senders are
informed properly of the right to cancel
a transfer and the deadline to cancel,
without undue burden on providers in
providing these disclosures. The Bureau
believes that these issues would benefit
from further public comment, as
summarized below.
Definition of ‘‘Remittance Transfer
Provider’’
Consistent with the statute, the
January 2012 Final Rule provides that a
‘‘remittance transfer provider’’ means
any person that provides remittance
transfers for a consumer in the normal
course of its business, regardless of
whether the consumer holds an account
with such person. A ‘‘remittance
transfer provider,’’ as defined in the
final rule, is required to comply with
the disclosure and substantive
protections set forth in subpart B of
Regulation E relating to remittance
transfers. The final rule provides
guidance in the commentary regarding
the phrase ‘‘normal course of business’’
using a facts and circumstances test, but
does not give a numerical threshold.
The proposal solicits comment on
whether the Bureau should adopt a safe
harbor for determining whether a person
is providing remittance transfers in the
‘‘normal course of its business,’’ and
thus is a ‘‘remittance transfer provider.’’
Under the proposed safe harbor, if a
person makes no more than 25
remittance transfers in the previous
calendar year, the person does not
provide remittance transfers in the
normal course of business for the
current year if it provides no more than
25 remittance transfers in the current
year. If that person, however, makes a
26th remittance transfer in the current
calendar year, the person would be
evaluated under the facts and
circumstances test to determine whether
that person is a remittance transfer
provider for that transfer and any
additional transfers provided through
the rest of the year. The Bureau requests
comment on the proposed safe harbor
generally, and, if such a safe harbor is
appropriate, whether the maximum
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number of transfers per calendar year to
qualify for the safe harbor should be
higher or lower than 25 transfers, such
as 10 or 50 transfers, or some other
number.
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Disclosure Rules For Advance
Remittance Transfers
The January 2012 Final Rule sets forth
special requirements for the timing and
accuracy of disclosures relating to
preauthorized remittance transfers,
which are remittance transfers
authorized in advance to recur at
substantially regular intervals. This
proposal seeks comment both on a
relatively narrow question regarding
whether to provide a safe harbor
regarding certain timing requirements
under the final rule and more broadly
on whether to make further adjustments
in the disclosure rules for preauthorized
remittance transfers and certain other
remittance transfers requested in
advance of the transfer date (advance
transfers). The options presented
explore whether there are ways to better
balance consumer benefits and potential
industry compliance burdens in light of
the potential costs of setting exchange
rates and the potential difficulty of
determining the amount to be received
by designated recipients far in advance
of a particular transfer.
The proposal first addresses whether
the Bureau should modify the final rule
for a transfer scheduled more than a
certain number of days (e.g., 10 days) in
advance of the consumer’s requested
transfer date, whether that transfer is a
standalone transaction or the first in a
series of preauthorized remittance
transfers. The proposal also solicits
comments on modifications of the final
rule as applied to the first transfer in a
series of preauthorized remittance
transfers where the amount of the
transfers can vary, and the provider
does not know the exact amount of the
first transfer at the time the disclosures
for that transfer are given. The proposal
then seeks comment on whether the
Bureau should modify the disclosure
rules for subsequent transfers in a
preauthorized series.
Initial Advance Transfers
The January 2012 Final Rule treats the
first transaction in a series of
preauthorized remittance transfers the
same as all other remittances transfers
by requiring disclosure of the actual
exchange rate and amount to be
provided to the designated recipient
unless one of the statutory exceptions
permitting use of estimates applies. As
the final rule recognizes with regard to
subsequent transfers in the same
preauthorized series, however, setting
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exchange rates and determining the
amount to be received far in advance
may pose risks and remittance transfer
providers may choose not to offer
advance scheduling rather than
developing new risk management
strategies or finding partners that are
willing to do so. The Bureau lacks data
on how frequently consumers request
transfers many days in advance, and
seeks comment on whether further
adjustment of the disclosure regime is
warranted to address such situations.
The proposal therefore solicits
comment on two potential changes to
the disclosure requirements: (i) Whether
a provider should be permitted
additional flexibility to provide
estimates for certain information in the
pre-payment disclosure and receipt; and
(ii) if additional estimates are permitted,
whether a provider that uses this
additional flexibility to provide
estimates in the disclosures given at the
time the transfer is requested and
authorized should be required to
provide a second receipt with accurate
information closer to the time the
transfer is scheduled to occur. The
Bureau also solicits comment on
whether in lieu of providing an estimate
of the exchange rate on the disclosures
for an advance transfer, the Bureau
should allow a provider to disclose a
formula that will be used to calculate
the exchange rate that will apply to a
transfer, and that is based on
information that is publicly available
prior to the time of transfer. The Bureau
is contemplating these changes to
minimize compliance burden on
providers and to ensure that senders
receive accurate information about
transfers at a time that is most useful to
them.
Specifically, the proposal solicits
comment on whether use of estimates
should be permitted in the following
two circumstances: (i) A consumer
schedules a one-time transfer or the first
in a series of preauthorized transfers to
occur more than 10 days after the
transfer is authorized; or (ii) a consumer
enters into an agreement for
preauthorized remittance transfers
where the amount of the transfers can
vary and the provider does not know the
exact amount of the first transfer at the
time the disclosures for that transfer are
given. For the first proposed use of
estimates, the Bureau has structured the
proposed 10-day threshold to mesh with
the safe harbor proposed below
regarding provision of disclosures
relating to subsequent preauthorized
transfers within a ‘‘reasonable time’’
prior to the individual transfer. The
Bureau requests comment on whether
this linkage is appropriate and whether
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10 days is the appropriate cut off for
both purposes.
The Bureau also requests comment on
whether a provider that uses estimates
in the pre-payment disclosure and
receipt given at the time the transfer is
requested and authorized in the two
situations described above should be
required to provide a second receipt
with accurate information within a
reasonable time prior to the scheduled
date of the transfer. The Bureau requests
comment on any tradeoffs between
compliance burdens to providers of
allowing an estimate-and-redisclosure
option and the benefit to senders of
receiving a second, more accurate
disclosure. The Bureau also solicits
comment on whether providing
multiple disclosures (one pre-payment
disclosure and two receipts) for each
transfer described above would create
information overload for consumers.
Subsequent Advance Transfers
Under the January 2012 Final Rule, a
provider must provide a pre-payment
disclosure and receipt for each
subsequent transfer in a series of
preauthorized remittance transfers. The
pre-payment disclosure for each
subsequent transfer must be provided
within a reasonable time prior to the
scheduled date of the transfer. The
receipt for each subsequent transfer
generally must be provided no later than
one business day after the date on
which the transfer is made. The
proposal solicits comment on two
alternative approaches to possible
changes to the disclosures rules for
subsequent transfers: (i) whether the
Bureau should retain the requirement
that a provider give a pre-payment
disclosure for each subsequent transfer,
and should provide a safe harbor
interpreting the ‘‘within a reasonable
time’’ standard for providing this
disclosure; or (ii) whether the Bureau
instead should eliminate the
requirement to provide a pre-payment
disclosure for each subsequent transfer.
With respect to the first alternative
approach, the Bureau would retain the
requirement that a provider mail or
deliver a pre-payment disclosure within
a reasonable time prior to the scheduled
date of the transfer. The Bureau solicits
comment on whether it should provide
a safe harbor interpreting the ‘‘within a
reasonable time’’ standard for providing
this disclosure. The proposal
specifically solicits comment on a safe
harbor under which a provider would
be deemed to have provided the prepayment disclosure within a reasonable
time prior to the scheduled date of a
subsequent transfer, if the provider
mails or delivers the pre-payment
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disclosure not later than 10 days before
the scheduled date of the respective
subsequent transfer. The Bureau
believes that this proposed safe harbor
would facilitate compliance with the
final rule with respect to the timing of
the disclosures required for subsequent
preauthorized remittance transfers. The
Bureau requests comment on whether
the length of time for the safe harbor
should be longer or shorter than 10
days, and whether different safe harbors
should be provided based on whether
the disclosures are mailed or provided
electronically.
With respect to the second alternative
approach, the Bureau solicits comment
on whether the Bureau instead should
eliminate the requirement that a
provider mail or deliver a pre-payment
disclosure for each subsequent transfer.
Specifically, the Bureau solicits
comment on whether the benefit to
senders of receiving a pre-payment
disclosure for each subsequent transfer
justifies the cost to providers of
providing this disclosure for each
subsequent transfer. The Bureau solicits
comment on whether senders will find
the pre-payment disclosures useful, for
example, (i) to ensure that their deposit
or other accounts have sufficient funds
to cover the upcoming transfers; or (ii)
to evaluate whether to cancel the
subsequent transfers and discontinue
the preauthorized remittance transfer
arrangement. The Bureau also requests
comment on the relative trade off in
compliance burdens to providers in
providing pre-payment disclosures for
each subsequent transfer.
Cancellation Requirements Applicable
to Certain Remittance Transfers
Scheduled in Advance, Including
Preauthorized Remittance Transfers
The January 2012 Final Rule provides
senders specified cancellation and
refund rights. Under the final rule, a
sender generally has 30 minutes after
payment for the transfer is made to
cancel the transfer. The final rule,
however, contains special cancellation
procedures for any remittance transfer
scheduled by the sender at least three
business days before the date of the
transfer, including preauthorized
remittance transfers. In that case, the
sender must notify the provider at least
three business days before the
scheduled date of the transfer to cancel
the transfer. In the final rule, the Bureau
adopted special cancellation provisions
for these transfers scheduled in advance
(in lieu of the general 30 minute
cancellation rule) because the Bureau
believes it is appropriate to provide
senders with additional time to change
their minds about sending a transfer if,
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for example, circumstances change
between when the transfer is authorized
and when the transfer is to be made. At
the same time, the Bureau believes that
it is necessary to give providers
sufficient time to process any
cancellation requests before a transfer is
made.
The Bureau wants to ensure that the
special cancellation procedures for
remittance transfers scheduled in
advance as set forth in the final rule
provide appropriate protections for
senders and do not impose undue
burden on providers. As a result, the
Bureau solicits comment on whether the
three-business-day deadline to cancel
accomplishes these goals, or whether
the deadline to cancel these transfers
should be more or less than three
business days before the scheduled date
of the transfer.
Notice of Deadline to Cancel
The Bureau also wants to ensure that
senders are informed properly of the
right to cancel a transfer and the
deadline to cancel, without undue
burden on providers in providing these
disclosures. The January 2012 Final
Rule requires that a provider disclose
the deadline to cancel in the receipt.
Under the final rule, a provider must
only disclose in the receipt for a transfer
the deadline to cancel that is applicable
to that transfer. Thus, for any remittance
transfer scheduled by the sender at least
three business days before the date of
the transfer, a provider may solely
disclose in the receipt information about
the three-business-day deadline to
cancel the transfer. For other transfers,
the receipt may solely disclose the 30
minute deadline to cancel. In addition,
in disclosing the three-business-day
deadline to cancel, under the final rule,
the provider is not required to disclose
a specific date on which the right to
cancel will expire, such as disclosing:
‘‘You can cancel for a full refund no
later than [insert calendar date].’’ Thus,
under the final rule, a provider could
use a generic disclosure, such as
disclosing: ‘‘You can cancel for a full
refund no later than three business days
prior to the scheduled date of the
transfer.’’ The Bureau solicits comment
on three issues related to the disclosure
of the deadline to cancel as set forth in
the final rule: (i) Whether the threebusiness-day deadline to cancel
transfers scheduled in advance should
be disclosed in a different manner to
consumers, such as by requiring a
provider to disclose in the receipt the
specific date on which the right to
cancel will expire; (ii) whether a
provider should be allowed on a receipt
to describe both the three-business-day
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and 30 minute deadline-to-cancel time
frames and either describe to which
transfers each deadline to cancel is
applicable, or alternatively, use a check
box or other method to indicate which
deadline is applicable to the transfer;
and (iii) whether a provider should be
required to disclose the deadline to
cancel in the pre-payment disclosure for
each subsequent transfer, rather than in
the receipt given for each subsequent
transfer.
IV. Legal Authority
Section 1073 of the Dodd-Frank Act
creates a new section 919 of the EFTA
and requires remittance transfer
providers to provide disclosures to
senders of remittance transfers,
pursuant to rules prescribed by the
Bureau. In particular, providers must
give senders a written pre-payment
disclosure containing specified
information applicable to the sender’s
remittance transfer. The remittance
transfer provider must also provide a
written receipt that includes the
information provided on the prepayment disclosure, as well as
additional specified information. EFTA
section 919(a).
In addition, EFTA section 919
provides for specific error resolution
procedures. The Act directs the Bureau
to promulgate error resolution standards
and rules regarding appropriate
cancellation and refund policies. EFTA
section 919(d). Finally, EFTA section
919 requires the Bureau to establish
standards of liability for remittance
transfer providers, including those that
act through agents. EFTA section 919(f).
Except as described below, the proposed
changes are proposed under the
authority provided to the Bureau in
EFTA section 919, and as more
specifically described in this
SUPPLEMENTARY INFORMATION.
In addition to the statutory mandates
set forth in the Dodd-Frank Act, EFTA
section 904(a) authorizes the Bureau to
prescribe regulations necessary to carry
out the purposes of the title. The
express purposes of the EFTA, as
amended by the Dodd-Frank Act, are to
establish ‘‘the rights, liabilities, and
responsibilities of participants in
electronic fund and remittance transfer
systems’’ and to provide ‘‘individual
consumer rights.’’ EFTA section 902(b).
EFTA section 904(c) further provides
that regulations prescribed by the
Bureau may contain any classifications,
differentiations, or other provisions, and
may provide for such adjustments or
exceptions for any class of electronic
fund transfers or remittance transfers
that the Bureau deems necessary or
proper to effectuate the purposes of the
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title, to prevent circumvention or
evasion, or to facilitate compliance.
As described in more detail in the
SUPPLEMENTARY INFORMATION, the
provisions proposed in part or in whole
pursuant to the Bureau’s authority in
EFTA sections 904(a) and 904(c)
include: 4 § 1005.32(b)(2).5 The Bureau
also solicits comments on various
regulatory provisions some of which
would require use of EFTA sections
904(a) and (c) authority but for which
proposed regulatory text is not
provided.
VI. Section-by-Section Analysis
Section 1005.30
Definitions
Remittance Transfer
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30(f) Remittance Transfer Provider
As adopted in the January 2012 Final
Rule, § 1005.30(f) and the accompanying
interpretations implement the definition
of ‘‘remittance transfer provider’’ in
EFTA section 919(g)(3). Section
1005.30(f) states that a ‘‘remittance
transfer provider’’ means any person
that provides remittance transfers for a
consumer in the normal course of its
business, regardless of whether the
consumer holds an account with such
person. A ‘‘remittance transfer
provider,’’ as defined in § 1005.30(f), is
required to comply with disclosure and
substantive protections set forth in
subpart B of Regulation E relating to
remittance transfers.
Comment 30(f)–2 provides guidance
interpreting the phrase ‘‘normal course
of business’’ for purposes of the
definition of ‘‘remittance transfer
provider’’ in § 1005.30(f). Specifically,
comment 30(f)–2 states that whether a
person provides remittance transfers in
the normal course of business depends
on the facts and circumstances,
including the total number and
frequency of remittance transfers sent by
the provider. For example, if a financial
institution generally does not make
international consumer wire transfers
available to customers, but sends a
couple of international consumer wire
4 Throughout the SUPPLEMENTARY INFORMATION,
the Bureau is citing its authority under both EFTA
section 904(a) and EFTA section 904(c) for purposes
of simplicity. The Bureau notes, however, that with
respect to some of the provisions referenced in the
text, use of only one of the authorities may be
sufficient.
5 The consultation and economic impact analysis
requirement previously contained in EFTA sections
904(a)(1)–(4) were not amended to apply to the
Bureau. Nevertheless, the Bureau consulted with
the appropriate prudential regulators and other
Federal agencies and considered the potential
benefits, costs, and impacts of the rule to consumers
and covered persons as required under section 1022
of the Dodd-Frank Act, and through these processes
would have satisfied the requirements of these
EFTA provisions if they had been applicable.
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transfers in a given year as an
accommodation for a customer, the
institution does not provide remittance
transfers in the normal course of
business. In contrast, if a financial
institution makes international
consumer wire transfers generally
available to customers (whether
described in the institution’s deposit
account agreement, or in practice) and
makes transfers multiple times each
month, the institution provides
remittance transfers in the normal
course of business.
Under the final rule, comment 30(f)–
2 does not provide any de minimis
numerical threshold under which a
person would be deemed not to be
providing remittance transfers in the
normal course of business, and thus
would not be a ‘‘remittance transfer
provider’’ for purposes of § 1005.30(f).
However, the Bureau recognizes that a
bright-line safe harbor may minimize
compliance burden. Thus, the Bureau
proposes to revise comment 30(f)–2 to
provide that if a person provided no
more than 25 remittance transfers in the
previous calendar year, the person does
not provide remittance transfers in the
normal course of business for the
current calendar year if it provides no
more than 25 remittance transfers in the
current calendar year. If that person,
however, makes a 26th remittance
transfer in the current calendar year, the
person would be evaluated under the
facts and circumstances test to
determine whether the person is a
remittance transfer provider for that
transfer and any other transfer provided
through the rest of the year.
The proposed comment provides
several examples to demonstrate how
this proposed safe harbor would apply.
For instance assume that in calendar
year 2012, a person provided 20
remittance transfers. This person is not
providing remittance transfers in the
normal course of business for calendar
year 2013 if it provides no more than 25
remittance transfers in calendar year
2013. Assume further that the person
makes 15 transfers in calendar year
2013. Because this person limited its
remittance transfers to no more than 25
in 2013, it would not be required to
comply with the rules in subpart B for
any of its transfers in 2013. However, if
the person provides a 26th transfer in
calendar year 2013, then the person will
be evaluated under the facts and
circumstances test for determining
whether the person is a remittance
transfer provider for that and any other
transfer provided through the rest of the
calendar year. In addition, if the person
provides a 26th transfer for calendar
year 2013, this person would not qualify
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for the safe harbor in 2014 because the
person did not make 25 or fewer
remittance transfers in 2013. In this
case, in 2014, the person would be
evaluated under the facts and
circumstances test in determining
whether the person is a remittance
transfer provider for all transfers made
in 2014. Under the proposed safe
harbor, a person would not be subject to
the definition of ‘‘remittance transfer
provider’’ and thus, would not be
required to comply with the disclosure
and substantive protections set forth in
subpart B of Regulation E relating to
remittance transfers if it made no more
than 25 remittance transfers for each
calendar year.
The proposed threshold number of no
more than 25 transfers per calendar year
for the safe harbor is consistent with the
general threshold for coverage under the
Bureau’s Regulation Z, which relates to
credit transactions. Under Regulation Z,
12 CFR part 1026, a ‘‘creditor’’ as
defined by the regulation, must comply
with certain disclosure requirements
and substantive protections related to
credit transactions contained in
Regulation Z. Under Regulation Z, a
creditor is an entity that regularly
extends consumer credit under
specified circumstances. Generally,
under Regulation Z, a person regularly
extends consumer credit in the current
calendar year when it either extended
consumer credit more than 25 times in
the preceding calendar year or more
than 25 times in the current calendar
year.6 See § 1026.2(a)(17) and comment
2(a)(17)(i)–4.7 However, the Bureau
solicits comment on whether a
threshold safe harbor is appropriate in
this context, and if so, whether other
threshold numbers for the safe harbor,
such as 10 or 50 transfers, may be
appropriate as the threshold number to
carve out persons that provide
remittance transfers on a limited basis,
primarily as an accommodation to the
customers of its regular business.
Without a safe harbor, persons who
currently provide remittance transfers,
or are contemplating doing so, may face
6 Regulation Z in some cases provides additional
protections for credit secured by a dwelling and
certain high cost mortgages. For example, with
respect to whether a person is a creditor, a person
regularly extends consumer credit in the current
calendar year if it either extended consumer credit
for more than five times for transactions secured by
a dwelling in the previous calendar year or more
than five times in the current calendar year. In
addition, a person regularly extends consumer
credit if it extends consumer credit for just one
high-cost mortgage in a 12 month period. See 12
CFR 1026.2(a)(17).
7 The Bureau notes that it has issued a separate
notice of request for information on whether it
should revise these threshold numbers in
Regulation Z. See 76 FR 75825 (Dec. 5, 2011).
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uncertainty and litigation risk as to
whether they meet the definition of
‘‘remittance transfer provider’’ when
they provide a small number of transfers
in a given year. These persons may
decide to discontinue providing these
transfers, or choose not to start making
these transfers, to the detriment of their
customers, rather than taking on the
burden of complying with the
remittance transfer rules for only a small
number of transfers per year. The
Bureau believes that the safe harbor may
be particularly useful to relatively small
financial services providers that provide
remittance transfers on an infrequent
basis.
The Bureau recognizes that if a safe
harbor is adopted, in some cases,
consumers would not receive the
disclosures and protections set forth in
the remittance transfer rules because the
person providing these transfers would
not be deemed a ‘‘remittance transfer
provider’’ for purposes of subpart B of
Regulation E. However, Congress itself
created this result by providing that the
disclosure and other provisions apply
only to persons that provide remittance
transfers in the normal course of
business. The statutory language, by
defining ‘‘remittance transfer provider’’
as any person that provides remittance
transfers for a consumer in the normal
course of its business, implies that there
will be persons that provide remittance
transfers outside the normal course of
business that are not subject to the
statutory disclosure and protection
requirements related to remittance
transfers. The Bureau believes that the
inclusion of the phrase ‘‘normal course
of business’’ in the statutory definition
was meant to exclude persons that
provide remittance transfers on a
limited basis, such as an
accommodation to the customers of its
regular business. In addition, as
described above, the Bureau is
concerned that persons may discontinue
providing a small number of transfers
per year to accommodate customers of
its regular business, or choose not to
start making these transfers, to the
detriment of their customers, rather than
taking on the burden of complying with
the remittance transfer rules for only a
small number of transfers per year.
The Bureau notes that industry
commenters in response to the Board’s
May 2011 Proposed Rule provided
suggestions for a de minimis threshold
amount that were extremely high.
Suggestions ranged from 1,200 or fewer
transfers annually to 2,400 transfers
annually, per method (i.e., 2,400 wire
transfers plus 2,400 international ACH
transfers). The commenters did not
provide any data on the overall
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distribution and frequency of remittance
transfers across various providers to
support treating such high numbers of
transactions as being outside the normal
course of business. Nor did they suggest
other means of determining when
remittance transfer providers are
engaging in transfers merely as an
accommodation to occasional consumer
requests rather than part of a business
line of payment services. Absent
significant additional information, the
Bureau is skeptical that Congress
intended to exclude companies
averaging 100 or more remittance
transfers per month from the statutory
scheme. Based on the data presented by
commenters, such a range would appear
to exclude the majority of providers of
open network transfers, such as
international wire transfers and ACH
transactions, from the rule. For example,
one trade association commenter stated
that most respondents to an information
request said that they make fewer than
2,400 international transactions per
year. As discussed in the
SUPPLEMENTARY INFORMATION to the
January 2012 Final Rule, the Bureau
believes that the statute clearly covers
open network transfers, such as wire
transfers and ACH transactions.
Providing an exception based on the
ranges suggested by these commenters
would allow many financial institutions
that arguably regularly and in the
normal course of business provide
remittance transfers to not be subject to
the regulation. The Bureau believes in
general that the term ‘‘normal course of
business’’ covers remittance transfer
activities at a level significantly lower
than the ranges suggested by these
commenters.
The Bureau requests comment on the
proposed safe harbor. As discussed
above, the Bureau requests comment on
whether a threshold safe harbor is
appropriate in this context, and whether
the maximum number of transfers per
calendar year to qualify for the safe
harbor should be higher or lower than
25 transfers, and if so, what the
maximum number should be and why.
The Bureau also specifically seeks
information regarding how many
persons would likely qualify for any
such a safe harbor; whether such a safe
harbor would be more or less likely to
apply to particular types of businesses,
as compared to others; the potential
benefits for consumers if a higher or
lower number were chosen; and any
specific costs that would be implicated
by a higher or lower figure. The Bureau
would benefit from comments both from
companies or other persons that send far
more than 25 transfers per year and
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6315
from companies or other persons that
send around 25 transfers per year.
Section 1005.31 Disclosures
Section 1005.31 generally sets forth
the disclosure requirements for
remittance transfers, except for
disclosures provisions for preauthorized
remittance transfers which are set forth
in § 1005.36. Under § 1005.31,
remittance providers are required to
provide two sets of disclosures to a
sender in connection with a remittance
transfer: (i) a pre-payment disclosure
when a sender requests a transfer; and
(ii) a written receipt to the sender when
payment is made, which is when the
payment is authorized. The prepayment disclosure provides
information about the transfer, such as
the exchange rate, fees, and the amount
to be received by the designated
recipient. The receipt includes the
information provided on the prepayment disclosure, as well as
additional information, such as the
promised date of delivery, contact
information for the designated recipient,
and information regarding the sender’s
error resolution rights. Consistent with
the statute, which permits remittance
transfer providers to provide estimates
only in two narrow circumstances as set
forth in § 1005.32, the final rule
generally requires that disclosures
provide the actual exchange rate and
amount to be received.
For the reasons discussed in the
section-by-section analysis to § 1005.36,
the Bureau solicits comment on whether
a provider should be permitted to use
estimates for certain information in the
pre-payment disclosures and receipts
where a consumer schedules a one-time
transfer or the first in a series of
preauthorized transfers to occur more
than 10 days after the transfer is
authorized. See proposed
§ 1005.32(b)(2). Also, as discussed in
more detail in the section-by-section
analysis to § 1005.36, the Bureau also
solicits comment on whether a provider
that uses estimates in the situation
described above should be required to
provide a second receipt with accurate
information within a reasonable time
prior to the scheduled date of the
transfer.
Section 1005.32 Estimates
Generally, remittance transfer
providers are not permitted to use
estimates for the information provided
in the pre-payment disclosures and
receipts. The January 2012 Final Rule
implements the two statutory
exceptions that permit a remittance
transfer provider to disclose an estimate
of the amount of currency to be
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received, as well as other information
such as the exchange rate that is used
to calculate the amount of currency.
Section 1005.32(a) contains the first
exception, which applies to depository
institutions that cannot determine
certain disclosed amounts for reasons
beyond their control. Section 1005.32(b)
contains the second exception, which
applies when the provider cannot
determine certain amounts to be
disclosed because of: (i) the laws of a
recipient country; or (ii) the method by
which transactions are made in the
recipient country.
To effectuate the purposes of the
EFTA and facilitate compliance, the
Bureau proposes to use its EFTA section
904(a) and (c) authority to add a third
exception in a new § 1005.32(b)(2) that
would provide additional flexibility for
providers to use estimates in prepayment disclosures and receipts where
a consumer schedules a one-time
transfer or the first in a series of
preauthorized transfers to occur more
than 10 days after the transfer is
authorized. This exception is discussed
in more detail in the section-by-section
analysis to § 1005.36 below. The current
exception relating to transfers to certain
countries that is contained in
§ 1005.32(b) would be moved to
§ 1005.32(b)(1), and conforming changes
would be made to interpretation
provisions that reference this exception.
Section 1005.36 Transfers Scheduled
in Advance
The January 2012 Final Rule sets forth
special requirements for the timing and
accuracy of disclosures relating to
preauthorized remittance transfers,
which are remittance transfers
authorized in advance to recur at
substantially regular intervals. This
proposal seeks comment both on a
relatively narrow question regarding
whether to provide a safe harbor
regarding certain timing requirements
under the final rule and more broadly
on whether to make further adjustments
in the disclosure rules for preauthorized
remittance transfers and other
remittance transfers requested more
than a certain number of days (e.g., 10
days) in advance of the transfer date
(advance transfers). The options
presented explore whether there are
ways to better balance consumer
benefits and potential industry
compliance burdens in light of the
potential risks associated with setting
exchange rates and the potential
difficulty of determining the amount to
be received by designated recipients far
in advance of a particular transfer. The
proposal first considers modification of
the final rule as applied to a transfer
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scheduled more than a certain number
of days (e.g., 10 days) in advance of the
consumer’s requested transfer date,
whether that transfer is a standalone
transaction or the first in a series of
preauthorized remittance transfers. The
proposal also solicits comment on
modifications of the final rule for the
first transfer in a series of preauthorized
remittance transfers where the amount
of the preauthorized remittance
transfers can vary, and the provider
does not know the exact amount of the
first transfer at the time the disclosures
for that transfer are given. The proposal
then also requests comment on whether
the Bureau should modify the
disclosure rules for subsequent transfers
in a preauthorized series.
The Bureau recognizes that the market
for preauthorized remittance transfers is
still developing. The Bureau is
concerned that without specific rules
and flexibility for providers in
complying with certain disclosure
requirements, providers may either
discontinue providing preauthorized
remittance transfer products, or may not
begin to offer those products in the
future, to the detriment of senders who
may enjoy the convenience that these
products provide. The final rule
provides remittance transfer providers
some relief by allowing them to shift
their obligation to provide pre-payment
disclosures for subsequent transfers to a
‘‘reasonable time’’ prior to the particular
transfer; this provision should reduce
the potential costs associated with
setting exchange rates far in advance of
a transfer. However, the Bureau
recognizes that similar issues may arise
in situations in which a consumer
schedules the first in a series of
preauthorized transfers or a single
standalone transfer significantly in
advance of the transfer date.
The Bureau also solicits comment on
possible changes to the cancellation
requirements for certain remittance
transfers scheduled in advance. The
Bureau wants to ensure that the threebusiness-day deadline to cancel
remittance transfers scheduled in
advance as set forth in the final rule
provides appropriate protections for
senders and does not impose undue
burden on providers, and that senders
are informed properly of the right to
cancel a transfer.
Timing and Accuracy Requirements for
Disclosures About Initial Advance
Transfers
The January 2012 Final Rule treats the
first transaction in a series of
preauthorized remittance transfers the
same as all other remittances transfers
by requiring disclosure of the actual
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exchange rate and amount to be
provided to the designated recipient
unless one of the statutory exceptions
permitting use of estimates applies. The
final rule recognizes for subsequent
transfers in the same preauthorized
series, however, that setting exchange
rates far in advance may require more
sophisticated risk management
strategies and remittance transfer
providers may choose not to offer
advance scheduling rather than
developing such strategies (or finding
partners that are willing to do so). The
Bureau lacks data on how frequently
consumers request transfers many days
in advance, and seeks comment on
whether further adjustment of the
disclosure regime is warranted to
address such situations.
As discussed in more detail below,
the proposal solicits comment on
whether use of estimates should be
permitted in the following two
circumstances: (i) A consumer
schedules a one-time transfer or the first
in a series of preauthorized transfers to
occur more than 10 days after the
transfer is authorized; or (ii) a consumer
enters into an agreement for
preauthorized remittance transfers
where the amount of the transfers can
vary, and the provider does not know
the exact amount of the first transfer at
the time the disclosures for that transfer
are given. The Bureau also solicits
comment on whether a provider that
uses estimates in the two situations
described above should be required to
provide a second receipt with accurate
information within a reasonable time
prior to the schedule date of the
transfer.
Estimates Where the Transfer Is
Scheduled To Occur More Than 10 Days
After the Transfer Is Authorized
The Bureau proposes to add an
exception in § 1005.32 that would
provide additional flexibility for
providers to use estimates in disclosures
for certain transfers scheduled in
advance. Under proposed
§ 1005.32(b)(2)(i), a provider would be
permitted to use estimates for certain
information in the pre-payment
disclosure and receipt for a one-time
transfer or the first in a series of
preauthorized transfers to occur more
than 10 days after the transfer is
authorized. Specifically, under
proposed § 1005.32(b)(1)(i), a provider
generally would be allowed to provide
estimates in accordance with
§ 1005.32(c) for the following
information contained in the prepayment disclosure and receipt, as
applicable: (i) The exchange rate used
by the provider for the remittance
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transfer; (ii) the amount that will be
transferred to the designated recipient,
in the currency in which the funds will
be received by the designated recipient,
if required to be disclosed under
§ 1005.31(b)(1)(v); (iii) any fees and
taxes imposed on the remittance transfer
by a person other than the provider, in
the currency in which the funds will be
received by the designated recipient;
and (iv) the amount that will be
received by the designated recipient, in
the currency in which the funds will be
received. See §§ 1005.36(b)(1),
1005.31(b)(1)(iv) through (vii),
1005.31(b)(2) and 1005.31(f); see also
proposed comment 32–1.
Under proposed § 1005.32(b)(2)(ii), a
provider would be permitted to estimate
taxes imposed on the remittance transfer
by a person other than the provider, in
the currency in which the funds will be
received by the designated recipient, for
transfers scheduled more than 10 days
in advance only if those taxes are a
percentage of the amount transferred to
the designated recipient. Thus, a
provider would be permitted to estimate
taxes imposed in a recipient country
only if they are calculated as a
percentage of the estimated amount
transferred to the designated recipient.
The provider does not need additional
flexibility to estimate taxes imposed in
a recipient country in other cases,
because in such instances, the taxes do
not depend on an estimate of the
amount of the funds transferred to the
recipient.
Under proposed § 1005.32(b)(2)(iii),
fees imposed on the remittance transfer
by a person other than the provider, in
the currency in which the funds will be
received by the designated recipient,
may be estimated in only two
circumstances: (i) Where the fees are
calculated as a percentage of the
estimated amount transferred to the
designated recipient, as described in
§ 1005.31(b)(1)(v); or (2) where an
‘‘insured institution’’ as defined in
§ 1005.32(a)(3) is permitted to estimate
fees under the temporary exemption in
§ 1005.32(a). See proposed comment
32(b)(2)-1. Thus, a provider would not
be permitted to estimate these fees for
transfers scheduled more than 10 days
in advance if the fees are a specific sum
fee, unless a depository institution is
otherwise allowed to estimate that fee
under the temporary exemption in
§ 1005.32(a).
The Bureau believes that a provider
might be reluctant to allow a sender to
schedule a transfer too far in advance if
the provider is required to fix the
exchange rate that will apply to the
transfer (i.e., the retail rate) at the time
that it is scheduled. This reluctance
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could arise due to the risk associated
with participating in foreign exchange
markets, and the manners in which
providers and their partners manage
such risk. Many retail exchange rates are
set through reference to wholesale
currency markets in which rates can
fluctuate frequently.8 As a result,
whenever there are time lags in between
the time when the retail rate applied to
a transfer is set, the time when the
relevant foreign currency is purchased,
and the time when funds are delivered,
a provider (and/or its business partner)
may face losses due to unexpected
changes in the value of the relevant
foreign currency. Providers (and/or their
partners) generally use a variety of
pricing, business processes, or hedging
techniques to manage or minimize this
exchange rate risk. For some, and
perhaps many providers (or their
partners), the task of managing or
minimizing exchange risk may become
more complicated or more costly if the
amount of time between when the rate
is set for a customer and when the
transfer is sent increases. Setting the
retail rate that applies to a transfer far
in advance of when that transfer is sent
may require the provider or other
parties involved in processing the
remittance transfer to use additional or
more sophisticated risk management
tools.
As a result, the Bureau is concerned
that providers—particularly relatively
small remittance transfer providers—
may choose not to offer remittance
transfers scheduled too far in advance,
particularly preauthorized remittance
transfers that may extend over a series
of months. The Bureau believes that the
market for preauthorized remittance
transfers is still in its nascent stages.
Reluctance to further develop and/or
offer such products could reduce
consumers’ access to the convenience of
advance transfers. In other cases,
providers may pass any additional costs
of risk management on to consumers
who schedule preauthorized transfers,
in the form of less favorable exchange
rates or higher fees.
The proposal would give providers an
option to schedule advance remittance
transfers, while potentially limiting the
need for additional exchange rate risk
assumption, management, or
minimization techniques. Under the
proposal, if a transfer is scheduled to
8 Some foreign exchange rates are set by monetary
authorities. There are a variety of business models
that providers use to purchase currency and fund
transfers that are received in foreign currency. The
timing of when foreign currency is purchased, the
role of the provider in such a purchase, and the role
of other intermediaries, partners, agents, and other
parties can vary.
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6317
occur more than 10 days after the
transfer is authorized, a provider could
disclose an estimate of the exchange
rate, and other information that depends
on the exchange rate. The proposal links
the time frame for use of estimates to the
proposed safe harbor described below
for when a provider would be deemed
to have provided the pre-payment
disclosure for subsequent preauthorized
transfers within a ‘‘reasonable time’’
prior to the scheduled transfer of the
respective subsequent transfer.
Accordingly, remittance transfer
providers would be able to use estimates
under proposed § 1005.32(b)(2) only
where a consumer requests a transfer
more than 10 days in advance, but
would be expected to provide actual
exchange rates and the amount to be
provided to the recipient if the transfer
is scheduled 10 or fewer days in
advance. To effectuate the purposes of
the EFTA and facilitate compliance, the
Bureau proposes to use its authority
under EFTA sections 904(a) and (c) to
permit this additional flexibility to
provide estimates.
The Bureau solicits comment on the
proposed changes allowing providers
additional flexibility to provide
estimates on pre-payment disclosures
and receipts when the transfer is
scheduled by the sender to be made
more than 10 days after it is authorized.
Specifically, the Bureau requests
comment on whether estimates should
be allowed in such cases, and if so, the
number of days in each case should be
more or less than 10 days and why. The
Bureau specifically seeks information
and comment regarding the nature of
any burden or cost associated with
setting exchange rates more than 10
days in advance of a payment, and the
potential effect on consumers to doing
so. The Bureau has structured the
proposed threshold number of days to
mesh with the safe harbor proposed
below regarding provision of disclosures
relating to subsequent preauthorized
transfers within a ‘‘reasonable time’’
prior to the individual transfer. The
Bureau requests comment on whether
this linkage is appropriate and whether
10 days is the appropriate cut off for
both purposes.
The Bureau also recognizes that
compared to disclosure of exact
exchange rates, disclosure of estimated
exchange rates will likely provide
consumers less clear information about
the service that they are buying, and
whether that service is more or less
expensive than the services offered by
competitors. The Bureau therefore also
solicits comment as described below on
whether remittance transfer providers
should be required to provide a follow-
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up disclosure listing the actual
exchange rate and related numbers.
Finally, the Bureau solicits comment on
whether in lieu of providing an estimate
of the exchange rate on the disclosures
for an advance transfer, the Bureau
should allow a provider to disclose a
formula that will be used to calculate
the exchange rate that will apply to a
transfer, and that is based on
information that is publicly available
prior to the time of transfer, such that
a sender could use that formula to
calculate the exchange rate that will
apply to the transfer.
Estimates When the Amount of the
Preauthorized Remittance Transfers Can
Vary
In some cases, a sender may set up a
preauthorized remittance transfer
arrangement where the amount of the
first transfer and the scheduled date of
the first transfer are not known at the
time the arrangement is established.
This may occur where the preauthorized
remittance transfer arrangement is
established to pay a bill each month
(such as a utilities bill) and the amount
of the bill and the date the bill is due
may vary each month. In this case, the
sender may not have received the next
bill at the time the sender is establishing
the preauthorized remittance transfer
arrangement, and thus would not know
the amount of the next bill and the date
it is due.
The Bureau requests comment on
whether a provider should be given
flexibility to estimate certain
information in the disclosures for the
first scheduled transfer where the
preauthorized remittance transfers can
vary in amount, and the provider does
not know the exact amount of the first
transfer at the time the disclosures for
that transfer are given. Specifically, the
Bureau requests comment on whether
the Bureau should allow providers in
this case to use estimates for the
following information included on the
pre-payment disclosure and receipt
given at the time the first transfer is
requested and authorized: (i) The
amount of the transfer (in the currency
in which the transfer is funded); (ii) fees
and taxes if they depend on the amount
of the transfer; (iii) the total amount of
the transfer and fees; (iv) the date in the
foreign country on which the funds will
be available, if the provider does not
know the exact due date of the next bill;
(v) the exchange rate used by the
provider for the remittance transfer; (vi)
the amount that will be transferred to
the designated recipient, in the currency
in which the funds will be received by
the designated recipient, if required to
be disclosed under § 1005.31(b)(1)(v);
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(vii) any fees and taxes imposed on the
remittance transfer by a person other
than the provider, in the currency in
which the funds will be received by the
designated recipient; and (viii) the
amount that will be received by the
designated recipient, in the currency in
which the funds will be received. To
effectuate the purposes of the EFTA and
facilitate compliance, the Bureau
proposes to use its authority under
EFTA sections 904(a) and (c) to permit
this additional flexibility to provide
estimates.
If these estimates are allowed, what
should be the basis for the estimates for
the transfer amount and the date the
funds will be available? Should a
provider be allowed to rely on estimates
from the consumer of the transfer
amount and the date the next bill is
due? Section 1005.32(c) sets forth a
basis for estimating the other
disclosures described above. Where the
amount of the preauthorized remittance
transfers can vary, will providers need
the flexibility to estimate the amount of
the first transfer where the transfer is
scheduled to occur within 10 days of
when the preauthorized remittance
transfer was established? Or in this case
is it likely that senders at the time of
establishing the preauthorized
remittance transfer arrangement will
have received the next bill to be paid
under this arrangement and thus, would
know the exact amount of the first
transfer and when it is due?
As discussed above, the Bureau
solicits comment on whether a provider
should be permitted to estimate the date
in the foreign country on which the
funds will be available, if the amount of
the transfers under the preauthorized
transfers arrangement varies, and the
provider does not know the exact
amount of the first transfer and the exact
due date of the next bill at the time the
disclosures are given for the first
transfer. The Bureau solicits specific
comment on whether this additional
flexibility to estimate the date in the
foreign county on which the funds will
be available is necessary. The Bureau
notes that under the January 2012 Final
Rule, a provider must disclose in the
receipt the date in the foreign country
on which the funds will be available
and may provide a statement that funds
may be available to the designated
recipient earlier than the date disclosed,
using the term ‘‘may be available
sooner’’ or a substantially similar term.
See § 1005.31(b)(2)(ii). In the case
described above, will providers have
sufficient information to know the time
frame of when the next bill will be due
(such that the next bill will be due
within the next month), even if the
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provider does not know the exact date
the next bill is due at the time the
disclosures are given? If so, the Bureau
solicits comment on whether the
January 2012 Final Rule already
provides providers with sufficient
flexibility to handle situations where
the provider does not know the exact
date the next bill is due when the
disclosures are given for the first
transfer. Similarly, the Bureau also
solicits comments on whether there are
preauthorized remittance arrangements
where the amount of the transfers will
not vary, but the date on which the bills
are due each payment period varies. If
so, do providers need additional
flexibility for the first transfer to
estimate the date in the foreign country
on which the funds will be available, if
the provider does not know the exact
due date of the next bill at the time the
disclosures for the first transfer are
given?
Second Receipt
As discussed above, the proposal
solicits comment on whether providers
should be allowed additional flexibility
to provide estimates for certain
information in the pre-payment
disclosure and receipt given at the time
the transfer is requested and authorized
if: (i) The transfer is scheduled to occur
more than 10 days after the transfer is
authorized; or (ii) the amount of the
transfers under the preauthorized
remittance transfer arrangement can
vary, and the provider does not know
the exact amount of the first transfer at
the time the disclosures for that transfer
are given. The Bureau recognizes that if
providers are allowed to provide
estimates in these two situations, there
is an increased likelihood that the prepayment disclosure and receipt given at
the time the sender requests the transfer
will contain estimates.
If estimates are used, the sender will
not receive precise information related
to the exchange rate, the amount of
currency to be received, and other
information for that transfer, unless the
provider is required to provide another
disclosure to the sender with accurate
information closer to the time the
transfer is scheduled to occur. For
example, assume a transfer is scheduled
to occur more than 10 days after the
transfer is authorized. Under the
proposal, a provider would be permitted
to use an estimate of the exchange rate
and other information that depend on
the exchange rate, such as the amount
of currency to be received by the
designated recipient, in providing the
pre-payment disclosure and receipt that
are given at the time the transfer is
requested and authorized. Under the
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final rule, these are the only disclosures
that a sender would receive about the
transfer, and the sender would not
receive precise information about the
exchange rate, the amount of currency
to be received by the designated
recipient, and other information about
the transfer. Thus, if the Bureau allows
providers additional flexibility to use
estimates in the two situations
described above in disclosures for the
transfer that are given at the time the
transfer is requested and authorized, the
Bureau requests comment on whether it
should also require a provider to
provide a second receipt with accurate
information within a reasonable time
prior to the scheduled date of the
transfer.
The Bureau contemplates that this
second receipt would be required only
if the provider uses estimates because:
(i) The transfer is scheduled to occur
more than 10 days after the transfer is
authorized; or (ii) the amount of the
transfers under the preauthorized
remittance transfer arrangement can
vary, and the provider does not know
the exact amount of the first transfer at
the time the disclosures for that transfer
are given. In other words, this second
receipt would be required only for
certain transfers that are one-time or the
first transactions in series of
preauthorized transfers. To effectuate
the purposes of the EFTA and facilitate
compliance, the Bureau proposes to use
its authority under EFTA sections 904(a)
and (c) to require this second receipt if
a provider uses estimates in the two
situations described above. The Bureau
does not contemplate that this second
receipt would be required if providers
are otherwise permitted to use estimates
under current §§ 1005.32(a) and (b). See
discussion of § 1005.32 above.
The timing and accuracy standards for
this second receipt would be the same
as those that apply to the disclosure of
the pre-payment disclosure for
subsequent transfers. For example, the
Bureau would require that this second
receipt must be mailed or delivered
within a reasonable time prior to the
scheduled date of the transfer. The
Bureau would provide a safe harbor for
meeting the ‘‘reasonable time’’ standard
consistent with the one proposed for
subsequent transfers. Thus, the safe
harbor could provide that a provider
meets the ‘‘reasonable time’’ standard if
the provider mails or delivers the
second receipt no later than 10 days
before the schedule date of the transfer.
The error resolution procedures in
§ 1005.33 would relate to information
disclosed in this second receipt. This
second receipt would ensure that
senders receive accurate information
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with respect to the transfer, where
estimates are permitted in the two
situations above. In this case, for certain
transfers that are one-time transfers or
the first transaction in a series of
preauthorized transfers, the sender
would receive three disclosures for a
transfer: (i) A pre-payment disclosure
given at the time the transfer is
requested that contains estimated
information about the transfer; (ii) a
receipt given at the time the transfer is
authorized that contains estimated
information about the transfer; and (iii)
a second receipt given within a
reasonable time prior to the schedule
date of the transfer that contains
accurate information about the transfer.
The Bureau requests comment on the
burden to providers of providing this
second receipt and the benefit to
senders of receiving this additional
disclosure. Specifically, the Bureau
requests comment on whether providing
multiple disclosures (one pre-payment
disclosure and two receipts) for each
transfer described above would create
information overload for consumers.
The Timing and Accuracy Requirements
for Disclosures About Subsequent
Transfers
For subsequent preauthorized
remittance transfers under the January
2012 Final Rule, the remittance transfer
provider must provide a pre-payment
disclosure as described in
§ 1005.31(b)(1) to the sender for each
subsequent transfer. The pre-payment
disclosure must be mailed or delivered
within a reasonable time prior to the
scheduled date of each subsequent
transfer. See § 1005.36(a)(2)(i). The
remittance transfer provider also must
provide a receipt as described in
§ 1005.31(b)(2) to the sender for each
subsequent transfer. The receipt
generally must be mailed or delivered to
the sender no later than one business
day after the date on which the transfer
is made. If the transfer involves the
transfer of funds from the sender’s
‘‘account’’ (as defined by Regulation E)
held by the provider, the receipt may be
provided on or with the next regularly
scheduled periodic statement for that
account or within 30 days after payment
is made for the remittance transfer if a
periodic statement is not required. See
§ 1005.36(a)(2)(ii). The pre-payment
disclosure and the receipt provided for
each subsequent transfer must be
accurate when the respective
subsequent transfer is made, except to
the extent estimates are allowed under
§ 1005.32. See § 1005.36(b)(2).
The proposal solicits comment on two
alternative approaches to possible
changes to the disclosures rules for
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subsequent transfers: (i) Whether the
Bureau should retain the requirement
that a provider give a pre-payment
disclosure for each subsequent transfer,
and should provide a safe harbor
interpreting the ‘‘within a reasonable
time’’ standard for providing this
disclosure; or (ii) whether the Bureau
instead should eliminate the
requirement to provide a pre-payment
disclosure for each subsequent transfer.
First Alternative Approach for Revising
the Disclosure Requirements for
Subsequent Transfers
As discussed above, § 1005.36(a)(2)(i)
provides that the pre-payment
disclosure for subsequent transfers must
be mailed or delivered within a
reasonable time prior to the scheduled
date of the respective subsequent
transfer. However, the final rule does
not provide further guidance on what
constitutes a ‘‘reasonable time.’’ With
respect to the first alternative approach
to revising the disclosure requirements
for subsequent transfers, the Bureau
would retain the requirement that a
provider mail or deliver a pre-payment
disclosure within a reasonable time
prior to the scheduled date of the
transfer. The Bureau solicits comment
on whether it should provide a safe
harbor interpreting the ‘‘within a
reasonable time’’ standard for providing
this disclosure. Specifically, the Bureau
proposes to add comment 36(a)–1 to
specify that if a provider mails or
delivers the pre-payment disclosure not
later than 10 days before the scheduled
date of the respective subsequent
transfer, the provider will be deemed to
have provided that disclosure within a
reasonable time prior to the scheduled
date of the respective subsequent
transfer. Without a safe harbor,
providers may face uncertainty and
litigation risk over whether they are
complying with the requirement to
provide the pre-payment disclosure
within a reasonable time prior to the
scheduled date of the respective
subsequent transfer.
The Bureau is proposing 10 days for
the safe harbor because it believes that
this length of time ensures that a sender
is provided timely advance notice of the
upcoming transfer. The pre-payment
disclosure would notify the sender of
the amount of the upcoming transfer
and other important information about
the transfer. Senders may need time to
make sure that sufficient funds are in
their deposit or other accounts to fund
the upcoming transfers. This prepayment disclosure may be particularly
useful in cases where the amount that
will be transferred to the designated
recipient will vary. The 10-day period
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would also facilitate consumers’ ability
to exercise their cancellation rights as
discussed further below.
The Bureau also notes that this 10-day
period for the safe harbor is consistent
with a 10-day notice provision in
§ 1005.10(d)(1) that relates to
preauthorized EFTs. Specifically, under
§ 1005.10(d)(1), when a preauthorized
EFT from the consumer’s account will
vary in amount from the previous
transfer under the same authorization or
from the preauthorized amount, the
designated payee or the financial
institution must send the consumer
written notice of the amount and date of
the electronic fund transfer at least 10
days before the scheduled date of the
transfer.9
The Bureau solicits comment on the
proposed safe harbor in comment 36(a)–
1. Specifically, the Bureau requests
comment on whether the length of time
for the safe harbor should be more or
less than 10 days and if so, what the
length of time for the safe harbor should
be and why. In addition, the Bureau
solicits comment on whether the safe
harbor also should include a limit on
how far in advance of the specified
transfer the pre-payment disclosure may
be given, such as also specifying that
under the safe harbor the pre-payment
disclosure could be given no earlier
than a certain number of days before the
scheduled date of the transfer. The
Bureau also requests comment on
whether two safe harbors should be
provided—one applicable to disclosures
that are mailed and one applicable to
disclosures provided electronically—
and if so, what the length of time for
each safe harbor should be and why.
The Bureau recognizes that a shorter
time frame for a safe harbor for
electronic disclosures may be
appropriate, given that this safe harbor
would not need to account for time
needed for the disclosures to reach
senders through the mail. The Bureau
also requests comment on cases where
the amount of the preauthorized
remittance transfers can vary or the date
the bill is due each payment period may
vary. How far in advance will providers
typically receive the next bill to be paid
under preauthorized remittance
arrangements? Are there cases where
providers will not have received the
next bill at least 10 days prior to when
the bill must be paid, so that the
providers will not know the amount of
the transfer and the scheduled date of
the transfer at least 10 days prior to the
9 The Bureau notes that there are several
exceptions to the notice requirement in
§ 1005.10(d)(1) related to preauthorized EFTs, as set
forth in § 1005.10(d)(2) and comment 10(d)(2)–2.
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scheduled date of the transfer? The
Bureau solicits comment on whether a
special safe harbor should be provided
for preauthorized remittance transfers
where the amount of the transfers may
vary or the date the bill is due each
payment period may vary, and if so,
what the length of time for that safe
harbor should be and why.
In setting the proper length of time for
the safe harbor(s), the Bureau also
requests comment on the potential
impact on senders, and in particular
whether senders are likely to use the
pre-payment disclosures to decide
whether to cancel preauthorized
remittance transfers. As discussed in
more detail below, the Bureau requests
comment on whether the pre-payment
disclosures will be useful to a sender in
his or her decision about whether to
continue the preauthorized remittance
transfer arrangement. In setting the
proper length of time for the safe
harbor(s), is it important to ensure that
a sender has sufficient time to review
the disclosure and cancel the scheduled
transfer in accordance with
§ 1005.36(c)? Or are senders likely to
use the pre-payment disclosures only
for other purposes, such as reminders of
the upcoming transfers so that the
senders can ensure that sufficient funds
are in their deposit or other accounts to
fund the upcoming transfers?
The Bureau also requests comment on
the burden to providers of providing an
accurate pre-payment disclosure 10
days before the scheduled date of the
transfer, to the extent the provider is not
allowed to use estimates for certain
disclosures under § 1005.32, and how
those benefits and burdens compare to
those associated with a longer or shorter
disclosure period. The Bureau notes that
under § 1005.36(b)(2), the pre-payment
disclosure for each subsequent transfer
must be accurate when the transfer is
made, except to the extent estimates are
permitted by § 1005.32. The Bureau
recognizes that the further in advance
that the pre-payment disclosure is
given, the greater need there may be for
the provider or other parties involved in
processing the remittance transfer to use
more sophisticated risk management
tools to protect themselves against
exchange rate fluctuations.
Second Alternative Approach for
Revising Disclosure Requirements for
Subsequent Transfers
With respect to the second alternative
approach for revising the disclosure
requirements for subsequent transfers,
the Bureau solicits comment on whether
the Bureau instead should eliminate the
requirement that a provider mail or
deliver a pre-payment disclosure for
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each subsequent transfer. To effectuate
the purposes of the EFTA and facilitate
compliance, the Bureau proposes to use
its authority under EFTA sections 904(a)
and (c) to eliminate this disclosure
requirement for subsequent transfers.
The Bureau solicits comment on how
the benefit to senders of receiving a prepayment disclosure for each subsequent
transfer compare to the cost to providers
of providing this disclosure for each
subsequent transfer. Specifically, the
Bureau requests comment on how
senders are likely to use pre-payment
disclosures given for each subsequent
transfer. Is a sender like to use the prepayment disclosure in preparing for
each subsequent transfer? For example,
a sender may need time to make sure
that sufficient funds are in his or her
deposit or other account to fund the
subsequent transfer. The Bureau also
solicits comment on whether the prepayment disclosure would be helpful to
a sender in verifying that the transfer is
scheduled as expected (e.g., that the
amount to be transferred is accurate).
Alternatively, the Bureau solicits
comment on whether a pre-payment
disclosure would be most useful to a
sender in certain circumstances, such as
when the amount that will be
transferred to the designated recipient
will vary, and the amount to be
transferred for the upcoming transfer
falls outside a specified range or differs
by more than a specified amount from
the most recent transfer.
The Bureau also requests comment on
whether senders will likely use prepayment disclosures for each
subsequent transfer in deciding whether
to continue preauthorized remittance
transfer arrangements. For example, if a
sender receives a pre-payment
disclosure where the exchange rate
seems significantly less advantageous to
the sender than the exchange rate used
for the previous transfer, will the sender
cancel that transfer and end the entire
preauthorized remittance transfer
arrangement? Is it important that
senders receive pre-payment disclosures
for the purpose of deciding whether to
continue preauthorized remittance
transfer arrangements, or will the
receipts that are provided for each
subsequent transfer provide senders
with sufficient information in a timely
manner to make decisions about
whether to continue the preauthorized
remittance transfer arrangement? In
evaluating whether to continue
preauthorized remittance transfer
arrangements, will senders tend to
review the receipts over a period of time
(e.g., review the receipts they received
in the past six months) to decide
whether to continue the arrangements?
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The Bureau also requests comment on
the burden to providers in providing
pre-payment disclosures for each
subsequent transfer. The Bureau solicits
comment on whether the benefit to
senders of receiving a pre-payment
disclosure for each subsequent transfer
justifies the cost to providers of
providing this disclosure for each
subsequent transfer.
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Cancellation of Certain Remittance
Transfers Scheduled in Advance,
Including Preauthorized Remittance
Transfers
The January 2012 Final Rule
implements a special cancellation rule
for certain remittance transfers
scheduled in advance by a sender,
including preauthorized remittance
transfers. Specifically, where the sender
schedules a remittance transfer at least
three business days 10 before the date of
the transfer, the sender must notify the
provider at least three business days
before the scheduled date of the transfer
to cancel the transfer. See § 1005.36(c).
The general cancellation rule applies
where the sender schedules a remittance
transfer within three business days of
the date of the transfer. In these cases,
the sender must notify the provider
within 30 minutes of when the sender
makes payment in connection with the
remittance transfer to cancel the
transfer. See § 1005.34(a). For purposes
of subpart B, payment is considered
made when the payment is authorized.
See comment 31(e)–2. In any event, the
receipt for the transfer must include a
disclosure of the deadline for cancelling
the transfer. See § 1005.31(b)(2)(iv). As
discussed in more detail below, the
Bureau wants to ensure that the threebusiness-day deadline to cancel
remittance transfers scheduled in
advance as set forth in the final rule
provides appropriate protections for
senders and does not impose undue
burden on providers, and that senders
are informed properly of the right to
cancel a transfer.
Three-Business-Day Deadline To Cancel
In the final rule, the Bureau adopted
special cancellation provisions for
transfers scheduled more than threebusiness-days in advance (in lieu of the
general 30 minute cancellation rule)
because the Bureau believes it is
appropriate to provide senders with
additional time to change their minds
about sending a transfer if, for example,
circumstances change between when
10 The term ‘‘business day’’ is defined in the
January 2012 Final Rule to mean ‘‘any day on
which the offices of a remittance transfer provider
are open to the public for carrying on substantially
all business functions.’’ See § 1005.30(b).
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the transfer is authorized and when the
transfer is to be made. At the same time,
the Bureau believes that it is necessary
to give providers sufficient time to
process any cancellation requests before
a transfer is made.
The Bureau wants to ensure that the
special cancellation procedures for
remittance transfers scheduled in
advance as set forth in the final rule
provide appropriate protections for
senders and do not impose undue
burden on providers. As a result, the
Bureau solicits comment on whether the
three-business-day deadline to cancel
accomplishes these goals, or whether
the deadline to cancel these types of
remittance transfers should be set earlier
or later than three business days prior
to the scheduled date of the transfer,
and if so, why. The current threebusiness-day deadline for cancelling
this type of remittance transfer is
consistent with the three-business-day
deadline for cancelling a preauthorized
EFT under § 1005.10(c)(1). Specifically,
under § 1005.10(c)(1), a consumer may
stop payment of a preauthorized EFT
from the consumer’s account by
notifying the financial institution orally
or in writing at least three business days
before the scheduled date of the
transfer. The Bureau requests comment
on whether it is important to maintain
consistency between the deadline for
cancellation for preauthorized
remittance transfers and the deadline for
cancellation for preauthorized EFTs.
The Bureau notes that the transfers that
would be subject to the special
cancellation rule in § 1005.36(c) would
change depending on whether the
deadline to cancel was earlier or later
than three business days before the
scheduled transfer. For example, if the
deadline to cancel was no later than two
business days prior to the scheduled
date of the transfer, the transfers that
would be subject to the special
cancellation rule in § 1005.36 would be
those where the sender schedules the
remittance transfer at least two days
before the date of the transfer.
Disclosure of Deadline To Cancel
The Bureau also wants to ensure that
senders are informed properly of the
right to cancel a transfer and the
deadline to cancel, without undue
burden on providers in providing these
disclosures. The January 2012 Final
Rule requires that a provider disclose
the deadline to cancel in the receipt.
Under the final rule, a provider must
only disclose in the receipt for a transfer
the deadline to cancel that is applicable
to that transfer. Thus, for any remittance
transfer scheduled by the sender at least
three business days before the date of
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the transfer, a provider may solely
disclose in the receipt information about
the three-business-day deadline to
cancel the transfer. For other transfers,
the receipt may solely disclose the 30
minute deadline to cancel. In addition,
in disclosing the three-business-day
deadline to cancel, under the final rule,
the provider is not required to disclose
a specific date on which the right to
cancel will expire, such as disclosing:
‘‘You can cancel for a full refund no
later than [insert calendar date].’’ Thus,
under the final rule, a provider could
use a generic disclosure, such as
disclosing: ‘‘You can cancel for a full
refund no later than three business days
prior to the scheduled date of the
transfer.’’ The Bureau solicits comment
on three issues related to the disclosure
of the deadline to cancel as set forth in
the final rule: (i) Whether the threebusiness-day deadline to cancel
transfers scheduled in advance should
be disclosed in a different manner to
consumers, such as by requiring a
provider to disclose in the receipt the
specific date on which the right to
cancel will expire; (ii) whether a
provider should be allowed on a receipt
to describe both the three-business-day
and 30 minute deadline-to-cancel time
frames and either describe to which
transfers each deadline to cancel is
applicable, or alternatively, use a check
box or other method to indicate which
deadline is applicable to the transfer;
and (iii) whether a provider should be
required to disclose the deadline to
cancel in the pre-payment disclosure for
each subsequent transfer, rather than in
the receipt given for each subsequent
transfer.
Disclosure of Deadline To Cancel
Transfers Scheduled in Advance
Under the final rule, where the sender
schedules a remittance transfer at least
three business days before the date of
the transfer, the sender must notify the
provider at least three business days
before the scheduled date of the transfer
to cancel the transfer. See § 1005.36(c).
The term ‘‘business day’’ is defined in
the final rule to mean ‘‘any day on
which the offices of a remittance
transfer provider are open to the public
for carrying on substantially all business
functions.’’ See § 1005.30(b). Under the
final rule, an abbreviated statement
about the sender’s cancellation rights
generally must be disclosed in the
receipt for the transfer. See
§ 1005.31(b)(2)(iv). Under the final rule,
the provider is not required to disclose
a specific date on which the right to
cancel will expire, such as disclosing:
‘‘You can cancel for a full refund no
later than [insert calendar date].’’ Thus,
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under the final rule, in disclosing the
three-business-day deadline to cancel, a
provider could use a generic disclosure,
such as disclosing: ‘‘You can cancel for
a full refund no later than three business
days prior to the scheduled date of the
transfer.’’ As discussed above, the
current three-business-day deadline for
cancelling this type of remittance
transfer set forth in the January 2012
Final Rule is consistent with the threebusiness-day deadline for cancelling a
preauthorized EFT under
§ 1005.10(c)(1). In addition, the generic
disclosure of the current three-businessday deadline for cancelling this type of
remittance transfer set forth in the
January 2012 Final Rule is consistent
with the generic disclosure that is
permitted under § 1005.10(c)(1) in
disclosing the three-business-day
deadline for cancelling a preauthorized
EFT.
The Bureau is concerned that senders
may have difficulty determining the
specific date the right to cancel expires
for a particular remittance transfer. This
difficulty might arise because the sender
may not know the exact business days
of the provider. For example, assume
the scheduled date of the transfer is
Monday, March 11, 2013. Also, assume
that a provider’s business days are
Monday through Saturday, except for
State and Federal holidays. In this
example, if a sender believed that the
provider’s business days generally were
Monday through Friday, the sender
might calculate the deadline to cancel as
Wednesday, March 6, 2013, when the
deadline to cancel actually is Thursday,
March 7, 2013. If the sender believed
that the provider’s business days
generally were Monday through
Sunday, the sender might calculate
mistakenly the deadline to cancel as
Friday, March 8, 2013. In addition, the
fact in this example that a provider’s
business days do not include State and
Federal holidays could also make it
difficult for senders to calculate the
exact date on which the right to cancel
a particular transfer expires. For
example, assume in the example above
that Friday is a State holiday. The
sender would need to know that Friday
is a State holiday in calculating the date
the right to cancel expires.
The Bureau solicits comments on
whether the disclosure in the final rule
of the three-business-day deadline to
cancel adequately informs senders of
their right to cancel. The Bureau also
solicits comments on alternatives for
disclosing the three-business-day
deadline to cancel. Under the first
alternative, the Bureau solicits comment
on whether a provider should be
required to disclose its business days on
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the receipt, so that senders will know
this information and could use it in
calculating the deadline to cancel the
particular transfer. In the example
above, the provider would disclose in
the receipt that its business days are
Monday through Saturday, excluding
State and Federal holidays. The Bureau
notes that under Regulation E, in
§ 1005.7(b)(3), a financial institution is
required to disclose its business days in
the disclosures required at the time a
consumer contracts for an electronic
fund transfer service or before the first
electronic fund transfer is made
involving the consumer’s account.
Nonetheless, not all providers are
‘‘financial institutions,’’ as that term is
defined in § 1005.2(i). In addition, even
in cases where a financial institution
has provided a disclosure of its business
days to a sender under § 1005.7(b)(3),
the sender may not recall this
information when a remittance transfer
is conducted at a significantly later time
than when the consumer contracts for
an electronic fund transfer service.
Specifically, the Bureau solicits
comment on whether disclosure of a
provider’s business days in receipts are
necessary for senders to determine the
date the right to cancel expires for a
particular transfer. Are senders likely to
be familiar with the State and Federal
holidays to know when to take them
into account in calculating the
deadline? Will senders that are
contemplating cancelling transfers
consult the receipt and attempt to
calculate the three-business-day
deadline to cancel based on information
in the receipt, or will senders typically
call providers to find out when the right
to cancel expires for those transfers?
Under a second alternative, the
Bureau solicits comment on whether the
provider should be required to disclose
in the receipt a specific date on which
the right to cancel will expire, such as
disclosing ‘‘You can cancel for a full
refund no later than [insert calendar
date].’’ This alternative would relieve
senders from the potential difficulty of
calculating the deadline to cancel. The
provider would know its business days
and would be able to calculate the
deadline date for the sender.
Nonetheless, the Bureau solicits
comments on any operational burdens
on providers in providing the specific
deadline on the receipt. As noted above,
the current three-business-day deadline
for cancelling remittance transfers
scheduled in advance is consistent with
the three-business-day deadline for
cancelling a preauthorized EFT under
§ 1005.10(c)(1). The Bureau requests
comment on whether it is important to
maintain consistency between the
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deadline for cancellation for
preauthorized remittance transfers and
the deadline for cancellation for
preauthorized EFTs.
The Bureau also solicits comment on
other alternatives for improving the
disclosure of the deadline to cancel for
transfers scheduled in advance. The
Bureau notes that it considered whether
the deadline to cancel might be easier
for the sender to calculate if the
deadline to cancel were based on
calendar days instead of business days.
For example, in this case, the deadline
to cancel could be three calendar days
prior to the scheduled date of the
transfers, instead of three business days.
Nonetheless, the Bureau is concerned
that if calendar days were used to
calculate the deadline to cancel, the
date of deadline could fall on a nonbusiness day for the provider. For
example, assume the scheduled date of
the transfer is Wednesday, February 20,
2013 and that Monday, February 18,
2013 is a Federal holiday. Also, assume
that a provider’s business days are
Monday through Friday, except for State
and Federal holidays. In addition,
assume that a sender could cancel the
transfer no later than three calendar
days prior to scheduled date of the
transfer. In this example, the deadline to
cancel would be Sunday, February 17,
2013. In this case, though, Sunday is not
a business day for the provider. The
sender may not be able to exercise his
or her right to cancel on that Sunday
because the provider would not be open
for business that day. In addition, to the
extent a sender could notify the
provider of the desire to cancel on
Sunday, such as sending an email to the
provider, the provider may not have
sufficient time to process the
cancellation once it receives the notice.
In this example, the next business day
would be Tuesday, February 19, 2013
(because Monday, February 18, 2013 is
a Federal holiday), and the provider
would have only one business day to act
on this cancellation. Thus, the Bureau
does not believe that using calendar
days is an alternative to business days
for structuring the deadline to cancel,
but solicits comment on this.
The Bureau also considered whether
redefining the term ‘‘business day’’ for
purposes of the deadline to cancel might
help senders better understand how to
calculate the deadline to cancel. For
example, the Bureau could define
‘‘business day’’ for purposes of
calculating the deadline to cancel as
‘‘Monday through Friday excluding
Federal holidays.’’ Nonetheless, it is not
clear that redefining ‘‘business day’’ in
this way would help senders calculate
the deadline to cancel. Senders would
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still need to know that a particular date
is a Federal holiday in calculating the
deadline to cancel for a particular
transfer. In addition, redefining the term
‘‘business day’’ in this way might
actually in some cases cause the
deadline to cancel to be set earlier than
if the provider’s actual business days
were used (i.e., any day on which the
offices of a remittance transfer provider
are open to the public for carrying on
substantially all business functions). For
example, assume that a provider’s actual
business days were Monday through
Saturday, except Federal and State
holidays. Assume also that the
scheduled date of a transfer is Monday,
March 11, 2013. If the term ‘‘business
day’’ was defined as ‘‘Monday through
Friday, excluding Federal holidays’’ for
purposes of the deadline to cancel, the
deadline to cancel would be
Wednesday, March 6, 2013.
Nonetheless, if the provider’s actual
business days were used to calculate the
deadline to cancel, the deadline to
cancel would be Thursday, March 7,
2013. Thus, the Bureau does not believe
that redefining the term ‘‘business day’’
in this way is a preferable alternative,
but the Bureau solicits comment on this.
Disclosure of Both the Three-BusinessDay Deadline and the 30 Minute
Deadline in Same Receipt
Under the final rule, the notice of the
deadline to cancel a transfer must be
disclosed in the receipt for the transfer.
Under the final rule, a provider must
disclose in the receipt for a transfer the
deadline to cancel that is applicable to
that transfer. Thus, for any remittance
transfer scheduled by the sender at least
three business days before the date of
the transfer, a provider may solely
disclose in the receipt information about
the three-business-day deadline to
cancel the transfer. For other transfers,
the receipt may solely disclose the 30
minute deadline to cancel. Thus, under
the final rule, a provider that offers both
types of transfers must create two
receipts—one that contains the threebusiness-day deadline to cancel and one
that contains the 30 minute deadline to
cancel. The provider also must ensure
that it gives the sender the proper
receipt.
To ease burden on providers in
developing two different receipts and
making sure they give a sender the
proper receipt, the Bureau is requesting
comment on whether a provider that
provides both types of transfers should
be permitted to describe both
cancellation provisions on one receipt.
For example, the provider could
disclose on the receipt both the threebusiness-day and the 30 minute time
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frames and either: (i) describe to which
transfers each deadline is applicable; or
(ii) use a check box or other method to
indicate which deadline is applicable to
the transfer. A provider using the option
in the first scenario would provide, on
one receipt, the language describing
each deadline to cancel and describe to
which types of transfers each deadline
applies. A provider using the option in
the second scenario would describe
both cancellation provisions on one
receipt, but would also use a check box
or other method to indicate which
deadline is applicable to the transfer.
The Bureau solicits comment on
whether senders receiving this type of
notice under either the first scenario or
the second scenario would be able to
understand easily which deadline to
cancel applies to their particular
transfers. The Bureau also solicits
comment on the operational burdens on
providers to comply with the final rule,
if the providers make both types of
transfers. The Bureau recognizes that
whether the Bureau should adopt this
type of provision depends on how the
three-business-day day deadline to
cancel is disclosed to the sender, such
as whether it is a generic disclosure or
a specific date, as discussed in more
detail above.
Disclosure of Deadline To Cancel for
Subsequent Transfers
Under the final rule, a sender may not
receive a receipt for each subsequent
transfer until the transfer has already
occurred. When this happens, the
deadline to cancel that transfer will
have already expired by the time a
sender receives the receipt for that
subsequent transfer. As discussed
above, the Bureau solicits comment on
whether it should eliminate the
requirement that a provider mail or
deliver a pre-payment disclosure for
each subsequent transfer. Nonetheless,
to the extent the pre-payment disclosure
requirement for each subsequent
transfer is retained, the Bureau solicits
comment on whether a provider should
be required to disclose the deadline to
cancel in the pre-payment disclosure for
each subsequent transfer, rather than in
the receipt given for each subsequent
transfer, to ensure that senders receive
disclosure of the deadline to cancel a
subsequent transfer prior to the time
that deadline expires. If the requirement
to provide a pre-payment disclosure for
each subsequent transfer is not retained,
the Bureau would leave the disclosure
of the deadline to cancel in the receipt
for each subsequent transfer. In this
case, the Bureau recognizes that it
would be confusing to consumers to
disclose the three-business-day deadline
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to cancel as a specific date, rather than
as a generic disclosure, where the prepayment disclosure is not retained
because the specific date by which the
sender may cancel the transfer may have
passed by the time the sender receives
the receipt for the transfer. Nonetheless,
a generic disclosure about the threebusiness-day deadline to cancel in the
receipt may still provide helpful
information to the sender about the
deadline to cancel upcoming
subsequent transfers and help ensure
that senders are informed of their
cancellation rights before the
cancellation period has passed for those
subsequent transfers.
VII. Section 1022(b)(2) of the DoddFrank Act
In developing the proposed rule, the
Bureau has conducted an analysis of
potential benefits, costs, and impacts as
required by section 1022(b)(2)(A) of the
Dodd-Frank Act.11 The Bureau also
consulted with appropriate Federal
agencies regarding the consistency of
the proposed rule with prudential,
market, or systemic objectives
administered by such agencies as
required by section 1022(b)(2)(B) of the
Dodd-Frank Act.12
In this rulemaking, the Bureau is
proposing to amend Regulation E,
which implements the EFTA, and the
official interpretation to the regulation,
which interprets the requirements of
Regulation E. The proposal is related to
the January 2012 Final Rule, published
elsewhere in today’s Federal Register,
that implements section 1073 of the
Dodd-Frank Act regarding remittance
transfers. The proposal requests
comment on a safe harbor with respect
to the phrase ‘‘normal course of
business’’ in the definition of
‘‘remittance transfer provider.’’ The
proposal also requests comment on
several aspects of the final rule
regarding remittance transfers that are
scheduled in advance, including
preauthorized remittance transfers.
11 Section 1022(b)(2)(A) of the Dodd-Frank Act
requires the Bureau to consider the potential
benefits and costs of its regulations to consumers
and industry, including the potential reduction of
access by consumers to consumer financial
products or services. The statute also requires the
Bureau to consider the impact of proposed rules on
depository institutions and credit unions with $10
billion or less in total assets (as described in section
1026 of the Dodd-Frank Act) and the impact on
consumers in rural areas.
12 Section 1022(b)(2)(B) of the Dodd-Frank Act
requires that the Bureau consult with the
appropriate prudential regulators or other Federal
Agencies prior to proposing a rule and during the
comment process regarding consistency of the
proposed rule with prudential, market, or systemic
objectives administered by such agencies.
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The proposal contains both specific
proposed provisions with regulatory or
commentary language (proposed
provisions) as well as requests for
comment on modifications where
regulatory or commentary language was
not specifically included (additional
proposed modifications). The analysis
below considers the benefits, costs and
impacts of each proposed provision and
the additional proposed modifications.
It bears note that one of the purposes of
the proposed provisions and the
additional proposed modifications is to
remove barriers to the development of
the market for remittance transfers that
are scheduled in advance. Since the
market for these services is still
developing, there is little information
with which to evaluate the proposed
provisions and modifications that will
be most useful to providers and
consumers. The Bureau generally
requests comment on the proposed
provisions and additional proposed
modifications and on the Bureau’s
assessment of the benefits, costs and
impacts of the proposed provisions and
additional proposed modifications.
The analysis generally examines the
benefits, costs and impacts of the
provisions of the proposed provisions
and additional proposed modifications
against the baseline of the January 2012
Final Rule published elsewhere in
today’s Federal Register. This baseline
focuses the discussion of benefits, costs
and impacts on the incremental effect of
this rulemaking on the development of
the market for remittance transfers
scheduled in advance.
The Bureau will further consider the
benefits, costs and impacts of the
proposed provisions and additional
proposed modifications before finalizing
the proposal. The Bureau asks interested
parties to provide general information,
data, and research results on the number
of firms that schedule remittance
transfers in advance, the number of
transfers they schedule over a given
period of time, the characteristics of the
transfers (e.g., the typical amount of the
transfers and whether multiple transfers
are scheduled in advance), the revenue
earned from these transfers, and related
general information. The Bureau also
requests specific information on the
number and characteristics of
consumers who send remittance
transfers via remittance transfer
providers who would meet the
conditions of the safe harbor for normal
course of business in the proposed rule,
information on the number and
characteristics of the remittance transfer
providers just described, and the
quantitative and qualitative
characteristics of the service provided
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and the transfers. The Bureau asks for
similar factual information regarding
consumers who schedule remittance
transfers in advance, the number and
characteristics of providers of this
service, and the quantitative and
qualitative characteristics of the service
and the transfers.
Costs and Benefits to Consumers and
Covered Persons
The analysis below discusses (i) the
proposed provisions; and (ii) the
additional proposed modifications.
Proposed Provisions
Each specific proposed provision
reduces the cost of complying with the
January 2012 Final Rule for some
remittance transfer providers and leaves
the costs of other providers unaffected.
The proposed rule provisions therefore
provide only benefits to covered persons
and no costs.
The proposed provisions include a
proposed revision to comment 30(f)–2 of
the January 2012 Final Rule. Comment
30(f)–2 in the January 2012 Final Rule
states that whether a person provides
remittance transfers in the ‘‘normal
course of business’’ depends on the
‘‘facts and circumstances.’’ The
proposed revision provides a safe harbor
under which this facts and
circumstances test is met. Specifically, a
person that performs 25 or fewer
remittance transfers in the previous
calendar year will not be deemed to be
providing remittance transfers ‘‘in the
normal course of business’’ on the first
25 remittance transfers in the current
year. If that person, however, makes a
26th remittance transfer in the current
calendar year, the person would be
evaluated under the facts and
circumstance test to determine whether
the person is a remittance transfer
provider for that transfer and any
additional transfers provided through
the rest of the year.
Consumers may experience benefits
and costs from the proposed safe harbor
provision for ‘‘normal course of
business.’’ Some consumers will benefit
if the entities they use to send
remittance transfers would stop offering
remittance transfers if not for the safe
harbor. Other consumers may incur
costs associated with not receiving the
disclosures and protections set forth in
the remittance transfer rules from
entities who do not provide remittance
transfers ‘‘in the normal course of
business.’’ Businesses should only
benefit. The proposed provision
removes the burden from businesses
that perform few remittance transfers
from having to argue that they meet a
general facts and circumstances test.
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This reduces the cost of complying with
the January 2012 Final Rule. The
proposed provision imposes no new
burden on providers that do not meet
the safe harbor. Thus, these other
providers are not affected by the
proposed provision.
Proposed § 1005.32(b)(2) mitigates the
burden on providers imposed by
§§ 1005.31(f) and 1005.36(b)(1) of the
January 2012 Final Rule. This proposed
provision allows providers to estimate
certain amounts in the pre-payment
disclosure and receipt for certain
standalone transfers or the first
scheduled transfer in a series of
preauthorized transfers. Specifically,
proposed § 1005.32(b)(2) would permit
estimates for these transfers when they
are scheduled by the sender more than
10 days in advance of the consumer’s
requested transfer date.
There may be both benefits and costs
for consumers from the proposed
provision relative to the January 2012
Final Rule. Certain providers may not
schedule transfers more than 10 days in
advance without the option of
estimating certain information in the
disclosures. Consumers who want to
schedule transfers more than 10 days in
advance may therefore find it easier to
find a provider or they may find more
competition among providers of this
service. Some consumers may incur
costs from receiving estimated
disclosures instead of accurate
disclosures. The cost would depend on
the size of any discrepancy between
estimated and accurate disclosures.
Providers can only benefit from the
proposed provision. The proposed
provision removes from providers the
burden of having to give accurate prepayment disclosures and receipts for
transfers scheduled more than 10 days
in advance. The proposed provision
does not affect providers that would not
allow senders to schedule transfers
more than 10 days in advance, and it
benefits all others.
Proposed comment 36(a)–1 provides
guidance on the ‘‘within a reasonable
time’’ requirement for pre-payment
disclosures in § 1005.36(a)(2)(i). Under
§ 1005.36(a)(2)(i), a provider must
provide a pre-payment disclosure for
each subsequent transfer (after the first
scheduled transfer) in a series of
preauthorized remittance transfers, and
the pre-payment disclosure for each
subsequent transfer must be provided
‘‘within a reasonable time’’ prior to the
scheduled date of the transfer. The
proposed comment clarifies that a
provider is deemed to have provided a
pre-payment disclosure within a
reasonable time prior to the scheduled
date of the transfer if the provider mails
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or delivers the disclosure 10 or more
days prior to the scheduled date of the
transfer.
There may be both benefits and costs
for consumers from the proposed
provision relative to the January 2012
Final Rule. Consumers will benefit from
the proposed provision relative to the
January 2012 Final Rule if some
consumers use providers that would not
schedule transfers in advance without
clarification of the ‘‘within a reasonable
time’’ requirement. It is possible that a
provider might shorten the time
between the issuance of the prepayment disclosure and the transfer
because of the safe harbor (e.g., from
more than 10 days without the safe
harbor to just 10 days with it). This
might impose a cost on some consumers
who benefit from having the longer
period between receiving the prepayment disclosure and the transfer.
Providers can benefit from the
proposed provision relative to the
January 2012 Final Rule. The proposed
provision removes the burden of
uncertainty and litigation risk from
providers that meet the terms of the
proposed provision in regards to
whether they are complying with the
requirement to provide the pre-payment
disclosure within a reasonable time
prior to the scheduled date of the
respective subsequent transfer. The
proposed provision does not impact
providers that choose not to comply
with the safe harbor.
Regarding access to remittance
transfer services by consumers, each
proposed provision reduces the cost of
complying with the January 2012 Final
Rule for some remittance transfer
providers and leaves other providers
unaffected. For this reason, the Bureau
believes that all provisions of this
rulemaking will tend to increase access
by consumers to consumer financial
products or services.
As stated above, in finalizing the
proposal, the Bureau will further
consider the benefits, costs and impacts
of the provisions of the proposed rule.
The Bureau asks interested parties to
provide data, research results and other
factual information that may be useful
for this analysis.
Additional Proposed Modifications to
the January 2012 Final Rule
The Bureau is requesting for comment
on a number of additional proposed
modifications to the final rule but has
not included specific regulatory or
commentary language in the proposal
on them. In addition, the Bureau
requests comment on whether to allow
providers to provide estimates in the
pre-payment disclosure and receipt for
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certain standalone transfers or the first
scheduled transfer in a series of
preauthorized transfers, subject to the
requirement that providers who disclose
estimates give a second and accurate
receipt. Consumers would benefit from
this proposed modification to the extent
that the additional option to provide
initial disclosures with estimates and a
second accurate receipt after the transfer
causes more providers to schedule
remittance transfers in advance
compared to the final rule, which
requires that they provide accurate prepayment disclosures and receipts at the
time the transfer is requested and
authorized. Even more providers might
schedule remittance transfers in
advance if the proposed modification
did not require the second receipt, but,
in that circumstance, the proposed
modification would provide greater
access but less precise disclosures.
Providers are no worse off under these
proposed modifications to the January
2012 Final Rule compared with the
requirements under the final rule since
they would still have the option to
provide accurate disclosures at the time
the transfers are authorized, as currently
required under the final rule. Providers
in this case would not be required to
provide a second receipt.
The Bureau is also requesting
comment on an additional proposed
modification to mitigate the burden on
providers imposed by § 1005.36(b)(1) of
the final rule by allowing providers to
use estimates for the first preauthorized
remittance transfer if the amount of the
transfer can vary. Another additional
proposed modification to the proposal
would require providers who use
estimates for this purpose to give a
second and accurate receipt. The
analysis of these additional proposed
modifications are identical to the
analysis for proposed § 1005.32(b)(2)
and the additional proposed
modification to that provision discussed
above.
The Bureau is also requesting
comment on mitigating the burden on
providers imposed by § 1005.31(b)(1) in
the January 2012 Final Rule as it
pertains to subsequent transfers by
eliminating the pre-payment disclosure
for transfers that occur after the first
transfer in a series of preauthorized
remittance transfers. See
§ 1005.36(a)(2)(i). Consumers may
benefit from the proposed modification
insofar as it provides an incentive for
more providers to offer preauthorized
remittance transfers. However,
consumers would forego any benefits
from the reminder that a transfer is
going to occur and from knowing some
of the terms of the transfer prior to the
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transfer. The proposed provision would
not impose any additional costs on
providers.
The Bureau is also soliciting comment
on whether changes should be made to
the cancellation rights for certain
transfers, as provided for in
§ 1005.36(c). Under the January 2012
Final Rule, when a sender schedules a
remittance transfer at least three
business days before the date of the
transfer, the provider must cancel the
transfer if the sender notifies the
provider to cancel the transfer at least
three business days before the
scheduled date of the transfer. Requiring
providers to allow senders to cancel the
transfer less than three business days
before the date of the transfer likely
provides greater benefits to consumers
but imposes greater costs on providers.
Senders may benefit from the flexibility
to cancel the transfer closer to the
transfer date if circumstances change for
the senders, and they decide they do not
want to complete the transfer. On the
other hand, providers may have
difficulty processing the sender’s
request to cancel the transfer in time to
stop the transfer if the notice of
cancellation is given too close to the
date of the transfer. Requiring senders to
cancel the transfer more than three
business days from the date of the
transfer likely has the opposite benefits
and costs for consumers and providers,
respectively, compared with a shorter
cancellation period.
The remaining issues on which the
Bureau is soliciting comment concern
the disclosure of the sender’s
cancellation rights (deadline to cancel).
Under § 1005.31(b)(2)(iv) in the January
2012 Final Rule, a provider must only
disclose the deadline to cancel that is
applicable to a transfer in the receipt for
the transfer. Thus, under the January
2012 Final Rule, providers must prepare
receipts with different descriptions of
cancellation rights for remittance
transfers scheduled more than three
business days before the date of the
transfer and for remittance transfers
scheduled within three business days of
the date of the transfer and make sure
they give the sender the proper receipt.
One modification on which the
Bureau is requesting comment allows a
provider that provides both types of
transfers to describe both cancellation
provisions on one receipt. For example,
the provider could disclose on the
receipt both the three-business-day and
the 30 minute time frames and either: (i)
describe to which transfers each
deadline is applicable; or (ii) use a
check box or other method to indicate
which deadline is applicable to the
transfer.
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A provider using the option in the
first scenario would provide, on one
receipt, the language describing each
deadline to cancel and describe to
which types of transfers each deadline
applies. Relative to the January 2012
Final Rule, providers would be relieved
of the burden of developing two
different receipts and making sure they
give a sender the proper receipt. This
option may lower costs for providers.
This additional proposed modification
would be optional, such that providers
might, at their discretion, instead
comply with the notice provision in the
January 2012 Final Rule. Thus, this
additional proposed modification to the
January 2012 Final Rule would not
increase costs for providers relative to
the January 2012 Final Rule. On the
other hand, it is possible that senders
given the type of notice permitted by the
additional proposed modification would
not understand which deadline to
cancel applied to their particular
transfers compared with the notice
requirements under the January 2012
Final Rule. The Bureau solicits
comment on this consideration of costs
and benefits.
A provider using the option in the
second scenario under the additional
proposed modification would describe
both cancellation provisions on one
receipt, but would also use a check box
or other method to indicate which
deadline is applicable to the transfer.
This disclosure would therefore be
customized to the particular transaction.
The cost of this option might be lower
than the cost of the notice provision in
the January 2012 Final Rule. In
addition, under the additional proposed
modification, providers could, at their
discretion, still comply with the notice
provision in the January 2012 Final
Rule. Thus, the additional proposed
modification to the January 2012 Final
Rule would not increase costs for
providers relative to the January 2012
Final Rule.
The Bureau does not have data from
which it could evaluate whether the
disclosure in the second scenario or the
disclosure required under the January
2012 Final Rule provides senders with
a better understanding of the deadline to
cancel for their particular transfers. Both
disclosures are customized to the
transaction, but the customization is
different. Both of them may cause
senders to better understand which
deadline to cancel applies to their
transaction than would the disclosure
from the first scenario, which may be
the least expensive for providers. Again,
the Bureau solicits comments on this
consideration of costs and benefits.
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The Bureau is also requesting
comment on whether a provider should
be required to provide the disclosure of
the deadline to cancel in the prepayment disclosure for transfers
subsequent to the first in a series of
preauthorized remittance transfers.
Under the January 2012 Final Rule, a
sender may not receive a receipt for
transfers subsequent to the first (and
with it, the disclosure of the deadline to
cancel) until the transfer has already
occurred. At that point, the deadline to
cancel will generally have expired. See
§§ 1005.31(b)(2)(iv) and
1005.36(a)(2)(ii).
This proposed modification to the
January 2012 Final Rule requires
providers to have two standard types of
pre-payment disclosures and possibly
three standard types of receipts. One
pair of disclosures would be used for
individual remittance transfers and the
first transfer in a series of preauthorized
remittance transfers that are scheduled
within three business days of the
scheduled date of the transfer. The 30minute deadline to cancel would be on
the receipt only. Another pair of
disclosures would be used for
individual remittance transfers and the
first transfer in a series of preauthorized
remittance transfers that are scheduled
more than three business days prior to
the scheduled date of the transfer. The
three-business-day deadline to cancel
would appear only on the receipt. The
final pair would be used for transfers
subsequent to the first in a series of preauthorized remittance transfers. The
three-business-day deadline to cancel
would be on the pre-payment
disclosure. Relative to the January 2012
Final Rule, the provider would have the
additional cost of preparing another
type of pre-payment disclosure and
possibly another type of receipt and
ensuring that senders receive the correct
pre-payment disclosure and receipt for
each type of transfer. Providers would
not have to prepare a third standard
type of receipt, however, if they could
use the receipt with the three-businessday deadline to cancel as the receipt for
both the first and for transfers
subsequent to the first in a series of preauthorized remittance transfers.
On the other hand, under these
additional proposed modifications to
the January 2012 Final Rule, consumers
sending preauthorized remittance
transfers would receive a disclosure that
would more effectively inform them of
their cancellation rights. However,
consumers who wished to cancel would
benefit from the proposed modification
only insofar as they are not already
aware of the deadline to cancel from
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prior disclosures, including prior
receipts.
Finally, the Bureau is considering two
modifications to make consumers aware
of when they can cancel a remittance
transfer scheduled more than three days
in advance of the transfer. Under the
January 2012 Final Rule, consumers can
cancel these transactions up to three
business days before the transfer.
Consumers also receive a disclosure on
the receipt stating their cancellation
rights. The statement of rights contains
the term ‘‘business day,’’ however, and
consumers may not know a particular
provider’s business days.
The Bureau is requesting comment on
whether a provider should be required
to state the provider’s business days on
the receipt. There may be little cost to
this modification, since under the
January 2012 Final Rule providers must
already generate a different receipt for
transfers scheduled more than three
days in advance from receipts for
transfers scheduled within three
business days of the transfer date. Under
the additional proposed modification,
however, providers would have to
update the form if they were to change
their business days.
The Bureau is also soliciting comment
on whether the receipt should actually
state the specific date on which the right
to cancel expires. This proposed
modification would provide the sender
with the most precise information about
cancellation rights. The cost to
providers of this modification would
likely be greater, however, than a
disclosure of the provider’s business
days because it would require
customization for each transfer.
Potential Reduction of Access by
Consumers to Consumer Financial
Products or Services
Regarding access to consumer
financial products and services by
consumers, each proposed provision
would reduce the cost of complying
with the January 2012 Final Rule for
some remittance transfer providers and
leave other providers unaffected. For
this reason, the Bureau believes that all
proposed provisions would tend to
increase access by consumers to
consumer financial products or services.
However, some of the additional
proposed modifications on which the
Bureau is soliciting comment would
provide greater consumer protections
that might increase certain costs of
certain providers. These include
modifications to allow consumers to
cancel remittance transfers scheduled in
advance to cancel less than three days
before the transfer, to require providers
to disclose the deadline to cancel in the
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pre-payment disclosure instead of the
receipt for subsequent preauthorized
transfers, and to provide consumers
with a specific expiration date for the
right to cancel when the transfer is
scheduled more than three days in
advance of the transfer. The Bureau
therefore asks interested parties to
provide data, research results and other
factual information that may be useful
for further analysis of the effect of the
proposed provisions and the additional
proposed modifications on access by
consumers to consumer financial
products and services.
Impact of the Proposed Provisions and
the Additional Proposed Modifications
on Depository Institutions and Credit
Unions With Total Assets of $10 Billion
or Less as Described in Section 1026
All depository institutions and credit
unions that provide 25 or fewer
remittance transfers per year would
benefit from the proposed safe harbor
provision, which would deem them not
to be providing remittance transfers in
the ‘‘normal course of business.’’ All
depository institutions and credit
unions that schedule remittance
transfers in advance would benefit from
the option to estimate certain
information in disclosures given for
standalone transfers or the first transfer
in a series of preauthorized remittance
transfers that are scheduled by the
sender more than 10 days in advance.
All depository institutions and credit
unions that schedule remittance
transfers in advance would benefit from
the clarification of the ‘‘within a
reasonable time’’ requirement in the
proposal for pre-payment disclosures
given for subsequent preauthorized
remittance transfers.
As discussed above, some of the
additional proposed modifications on
which the Board is seeking comment
provide greater consumer protections
that may increase certain costs of
providers. These include modifications
to allow consumers to cancel remittance
transfers scheduled in advance to cancel
less than three days before the transfer,
to require providers to disclose the
deadline to cancel in the pre-payment
disclosure instead of the receipt for
subsequent preauthorized transfers, and
to provide consumers with a specific
expiration date for the right to cancel
when the transfer is scheduled more
than three days in advance of the
transfer.
The Bureau does not have data to
estimate how many depository
institutions and credit unions with total
assets of $10 billion or less as described
in section 1026 of the Dodd-Frank Act
will incur the benefits and costs
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provided by the proposed rule and
additional proposed modifications to
the final rule. The Bureau therefore asks
interested parties to provide data,
research results, and other factual
information useful for the further
consideration of the impact of the
proposed provisions and additional
proposed modifications to the January
2012 Final Rule.
Impact of the Proposed Provisions and
the Additional Proposed Modifications
on Consumers in Rural Areas
Consumers in rural areas may
experience benefits from the proposed
provisions that are different in certain
respects to those experienced by
consumers in general. If consumers in
rural areas choose among fewer
remittance transfer providers than do
consumers elsewhere, these consumers
may benefit more from the tendency of
the proposed provisions to reduce the
costs of compliance than do consumers
elsewhere.
Similarly, the benefits and costs to
consumers from the additional proposed
modifications to the January 2012 Final
Rule may be different for consumers in
rural areas. The demand by consumers
for remittance transfers scheduled in
advance, including preauthorized
remittance transfers, may be different in
rural areas. As a result, the impact on
consumers of the additional proposed
modifications that may improve certain
rights and disclosures but may also
increase the costs to providers may be
different in rural areas.
The Bureau will further consider the
impact of the proposed provisions and
additional proposed modifications on
consumers in rural areas. The Bureau
therefore asks interested parties to
provide data, research results, and other
factual information on the numbers and
characteristics of rural consumers who
send remittance transfers, the types of
businesses through which they send
these transfers, and the quantitative and
qualitative characteristics of the service
provided and the transfers.
VIII. Regulatory Flexibility Act
When an agency issues a rulemaking
proposal, the Regulatory Flexibility Act
(RFA) requires the agency to, ‘‘prepare
and make available for public comment
an initial regulatory flexibility
analysis,’’ which will ‘‘describe the
impact of the proposed rule on small
entities.’’ (5 U.S.C. 603(a)). Section 605
of the RFA allows an agency to certify
a rule, in lieu of preparing an analysis,
if the proposed rulemaking is not
expected to have a significant economic
impact on a substantial number of small
entities.
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The proposal contains both specific
proposed provisions with regulatory or
commentary language (proposed
provisions) as well as requests for
comment on modifications where
regulatory or commentary language was
not specifically included (additional
proposed modifications). The analysis
below first discusses the proposed
provisions before discussing the
additional proposed modifications.
The analysis generally examines the
regulatory impact of the provisions of
the proposed rule and additional
proposed modifications against the
baseline of the January 2012 Final Rule
published elsewhere in today’s Federal
Register.
Proposed Provisions
The proposal sets forth regulation text
or commentary on three specific
provisions. First, the proposal provides
a safe harbor through which a person
can establish that it is not a ‘‘remittance
transfer provider’’ because it does not
provide remittance transfers in the
normal course of business and thus is
not required to comply with the
remittance transfer rules set forth in
Subpart B of Regulation E. Second, the
proposal allows providers to estimate
certain amounts in the pre-payment
disclosure and receipt for a standalone
transfer or the first scheduled transfer in
a series of preauthorized remittance
transfers, where those transfers are
scheduled more than 10 days in
advance. Third, the proposal provides a
safe harbor for complying with the
requirement to provide a pre-payment
disclosure for subsequent preauthorized
remittance transfers ‘‘within a
reasonable time’’ prior to the scheduled
date of the transfer.
These three proposed provisions are
designed to facilitate compliance with
the January 2012 Final Rule and ease
possible compliance burden. All
methods of compliance under the
January 2012 Final Rule would remain
available to remittance transfer
providers if these provisions were
adopted. However, certain business
practices that may not be compliant, or
about which a provider is uncertain
whether they are compliant, under the
January 2012 Final Rule would be
deemed compliant under the proposal.
Thus, the effect of these provisions is to
give remittance transfer providers
additional certainty about how to
comply, flexibility in complying with
the final rule, and additional methods
for complying.
Normal Course of Business
Comment 30(f)–2 under the January
2012 Final Rule states that whether a
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person provides remittance transfers in
the normal course of business depends
on the facts and circumstances. The
proposal would amend this comment to
provide a safe harbor through which a
person can establish that it does not
provide remittance transfers in the
normal course of business. Under the
proposed safe harbor provision, if a
person makes no more than 25
remittance transfers in the previous
calendar year, the person will not be
deemed to be providing remittance
transfers in the normal course of
business for the current year if it
provides no more than 25 remittance
transfers in the current year. The
proposed safe harbor provision relieves
the person of having to meet the facts
and circumstances test.
Under the proposed provision, small
businesses that meet the pattern and
frequency requirements of the proposed
safe harbor would be relieved of
uncertainty about whether they provide
remittance transfers in the normal
course of business. In particular, those
businesses that provide 25 or fewer
remittance transfers in a particular year
(including 2012, before providers must
comply with the January 2012 Final
Rule) and continue to do so in the
subsequent year (e.g., 2013) would
benefit by being relieved of the
obligation to evaluate their activities
under the facts and circumstances test
for that subsequent year. Small
businesses that provide more than 25
remittance transfers in a particular year
would not experience any impact from
the proposed provision. Thus, small
businesses that provide remittance
transfers would only benefit from the
proposed provision.
Transfers Scheduled in Advance
Proposed § 1005.32(b)(2) allows
providers to estimate certain amounts in
the pre-payment disclosure and receipt
for a standalone transfer or the first
scheduled transfer in a series of
preauthorized remittance transfers
where the transfer is scheduled more
than 10 days in advance. This provision
would remove the burden to providers
of having to give an accurate, as
opposed to an estimated, pre-payment
disclosure and receipt for a standalone
transfer scheduled more than 10 days in
advance of the transfer date or the first
scheduled transfer in a series of
preauthorized remittance transfers
scheduled more than 10 days in
advance of the transfer date. The
provision would not impact providers
providing a standalone transfer within
10 days of the scheduled transfer date
or the first scheduled transfer in a series
of preauthorized remittance transfers
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scheduled within 10 days of the transfer
date. For those transfers, providers
would still be required under the
January 2012 Final Rule to provide
accurate pre-payment disclosures and
receipts.
Proposed comment 36(a)–1 would
provide guidance on the ‘‘within a
reasonable time’’ requirement for prepayment disclosures in
§ 1005.36(a)(2)(i). Under
§ 1005.36(a)(2)(i) of the January 2012
Final Rule, a provider must provide a
pre-payment disclosure for each
subsequent transfer (after the first
scheduled transfer) in a series of
preauthorized remittance transfers
within a reasonable time prior to the
scheduled date of the transfer. The
proposed comment would clarify that a
provider is deemed to have provided the
pre-payment disclosure within a
reasonable time prior to the scheduled
date of the transfer if the provider mails
or delivers the pre-payment disclosure
10 or more days prior to the scheduled
date of the transfer. For providers that
meet this condition, this proposed
provision would remove the burden of
uncertainty and litigation risk regarding
whether they are complying with the
requirement to provide the pre-payment
disclosure within a reasonable time
prior to the scheduled date of the
respective subsequent transfer. The
proposed provision would not impact
providers that choose not to comply
with the safe harbor; they would still
need to meet the ‘‘within a reasonable
time’’ requirement in providing the prepayment disclosure for subsequent
transfers under the January 2012 Final
Rule. This provision imposes no burden
on small providers that do not provide
preauthorized remittance transfers.
With respect to proposed
§ 1005.32(b)(2) and proposed comment
36(a)–1, small providers that currently
permit standalone transfers to be
scheduled more than 10 days in
advance or that provide preauthorized
remittance transfers would benefit from
the proposed provisions. Other small
remittance transfer providers would not
experience any impact from these
proposed provisions. Thus, small
businesses that provide remittance
transfers would only benefit from these
proposed provisions.
Additional Proposed Modifications to
the Final Rule
The Bureau has asked for comment on
a number of additional modifications to
the January 2012 Final Rule but did not
include specific regulatory or
commentary language in the proposal
on these modifications.
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As discussed above, the Bureau is
proposing to allow providers to estimate
certain amounts in the pre-payment
disclosure and receipt for certain
standalone transfers or the first
scheduled transfer in a series of
preauthorized transfers for transfers
scheduled (see proposed
§ 1005.32(b)(2)). Additionally, the
Bureau is requesting comment on
whether providers taking advantage of
such ability to estimate should be
required to give a second and accurate
receipt.13 This proposed modification to
the January 2012 Final Rule would have
no negative impact on small providers
since they would still have the option
to provide accurate disclosures at the
time the transfers are authorized, as
required under the January 2012 Final
Rule.14
The Bureau is also requesting
comment on a proposed modification to
mitigate the burden on providers
imposed by § 1005.36(b)(1) of the
January 2012 Final Rule by allowing
providers to use estimates for the first
preauthorized remittance transfer if the
amount of the transfer can vary. Similar
to the proposed modification in
connection with the ability to estimate
under proposed § 1005.32(b)(2) for
transfers scheduled more than 10 days
in advance, the Bureau is further
seeking comment on a proposed
modification under which providers
may use estimates for the first
preauthorized remittance transfer if the
amount of the transfer can vary,
provided they give a second and
accurate receipt closer to the date of
transfer. The Bureau is also seeking
comment on whether, for an advance
transfer, a provider should be allowed to
disclose a formula that will be used to
calculate the exchange rate that will
apply to a transfer. The analysis of these
proposed modifications is identical to
the analysis for proposed § 1005.32(b)(2)
and the modification to that provision
discussed above. Again, the proposed
modification to the final rule would
have no negative impact on small
providers since they would still have
the option to provide accurate
disclosures at the time the transfers are
authorized.
The Bureau is also requesting
comment on mitigating the burden on
providers imposed by § 1005.31(b)(1) in
the January 2012 Final Rule as it
pertains to subsequent transfers that
occur after the first transfer in a series
13 This proposed modification to the final rule is
the same as the proposed provision that allows
estimated disclosures discussed above with the
addition of the second disclosure requirement.
14 Providers in this case would not be required to
provide a second receipt.
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of preauthorized remittance transfers by
eliminating the pre-payment disclosure
for such transfers. See § 1005.36(a)(2)(i).
The proposed modification to the
January 2012 Final Rule would have no
negative impact on small providers
since it reduces the number of
disclosures they must provide.
The Bureau is also soliciting comment
on whether changes should be made to
the cancellation rights for certain
transfers, as provided for in
§ 1005.36(c). Under the January 2012
Final Rule, when a sender schedules a
remittance transfer at least three
business days before the date of the
transfer, the provider must cancel the
transfer if the sender notifies the
provider to cancel the transfer at least
three business days before the
scheduled date of the transfer. The
Bureau is soliciting comment on
whether the deadline to cancel should
be more or less than three business
days. The net impact of any change in
this deadline is difficult to predict,
because the Bureau has no data from
which to predict how a change in the
cancellation period will affect
consumers’ likelihood of cancellation or
a providers’ costs relative to the
cancellation deadline. In any case, the
Bureau believes that few providers,
including small providers, have a large
share of their business in transfers
scheduled at least three business days in
advance of the transfer. Thus, the
Bureau does not believe that the
proposed modification to the January
2012 Final Rule would cause a
substantial number of small providers to
incur a significant increase in overall
costs.
The remaining issues on which the
Bureau is soliciting comment concern
the disclosure of the sender’s
cancellation rights (deadline to cancel).
Under § 1005.31(b)(2)(iv) in the January
2012 Final Rule, a provider must only
disclose in the receipt for a transfer the
deadline to cancel that is applicable to
that transfer. Thus, under the January
2012 Final Rule, providers must prepare
a different receipt for remittance
transfers scheduled more than three
business days before the date of the
transfer from the one they use for
remittance transfers scheduled within
three business days of the date of the
transfer and make sure they give the
sender the proper receipt.
One modification on which the
Bureau is requesting comment allows a
provider that provides both types of
transfers to describe both cancellation
provisions on one receipt. For example,
the provider could disclose on the
receipt both the three-business-day and
the 30 minute time frames and either: (i)
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describe to which transfers each
deadline is applicable; or (ii) use a
check box or other method to indicate
which deadline is applicable to the
transfer.
A provider using the option in the
first scenario would provide, on one
receipt, the language describing each
deadline to cancel and describe to
which types of transfers each deadline
applies. Relative to the January 2012
Final Rule, providers would be relieved
of the burden of developing two
different receipts and making sure they
give a sender the proper receipt. This
option may lower costs for providers.
Under the additional proposed
modification, rather than comply with
the modified provision providers could,
instead, at their discretion, comply with
the notice provision in the January 2012
Final Rule. Thus, this additional
proposed modification to the January
2012 Final Rule would not have a
negative impact on small providers.
A provider using the option in the
second scenario would need to describe
both cancellation provisions on one
receipt and use a check box or other
method to indicate which deadline is
applicable to the transfer. This
disclosure would therefore be
customized to the particular transaction.
Under the additional proposed
modification, rather than comply with
the modified provision providers could,
instead, at their discretion, comply with
the notice provision in the January 2012
Final Rule. Therefore, this proposed
modification to the January 2012 Final
Rule would not increase costs for
providers relative to the final rule. Thus,
this proposed modification to the
January 2012 Final Rule would have no
negative impact on small providers.
The Bureau is also requesting
comment on whether providers should
be required to disclose the deadline to
cancel in the pre-payment disclosure for
transfers subsequent to the first in a
series of preauthorized remittance
transfers, rather than being required to
provide this disclosure in the receipt for
such transfers. Under the January 2012
Final Rule, a sender may not receive a
receipt for transfers subsequent to the
first (and with it the disclosure of the
deadline to cancel) until the scheduled
date of transfer has passed. At that
point, the deadline to cancel will
generally have expired. See
§§ 1005.31(b)(2)(iv) and
1005.36(a)(2)(ii).
This proposed modification to the
January 2012 Final Rule would require
providers to have two standard types of
pre-payment disclosures and possibly
three standard types of receipts. One
pair of disclosures would be used for
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individual remittance transfers and the
first transfer in a series of preauthorized
remittance transfers that are scheduled
within three business days of the
scheduled date of the transfer. The 30minute deadline to cancel would be on
the receipt only. Another pair of
disclosures would be used for
individual remittance transfers and the
first transfer in a series of preauthorized
remittance transfers that are scheduled
more than three business days prior to
the scheduled date of the transfer. The
three-business-day deadline to cancel
would appear only on the receipt. The
final pair would be used for transfers
subsequent to the first in a series of preauthorized remittance transfers. The
deadline to cancel would be on the prepayment disclosure. A third standard
type of receipt would not be required if
a provider were permitted to include the
disclosure of the deadline to cancel in
the receipt, in addition to the prepayment disclosure.
Under the additional proposed
modification, relative to the January
2012 Final Rule, the provider would
have the additional cost of preparing
another type of pre-payment disclosure
and possibly another type of receipt and
ensuring that the sender received the
correct pre-payment disclosure and
receipt for each type of transfer.
However, the Bureau believes that few
providers, including small providers,
have a large share of their business in
preauthorized remittance transfers.
Thus, the Bureau does not believe that
the proposed modification to the final
rule would cause a substantial number
of small providers to incur a significant
increase in overall costs.
Finally, the Bureau is considering two
modifications to make consumers aware
of when they can cancel a remittance
transfer scheduled more than three
business days in advance of the transfer.
Under the January 2012 Final Rule,
consumers can cancel these transactions
up to three business days before the
transfer. Consumers also receive a
disclosure on the receipt stating their
cancellation rights. The statement of
rights contains the term ‘‘business day,’’
however, and consumers may not know
a particular provider’s business days.
The Bureau is requesting comment on
whether a provider should be required
to state the provider’s business days on
the receipt. There may be little cost to
this modification relative to the January
2012 Final Rule, since under the final
rule providers must already generate a
different receipt for transfers scheduled
more than three days in advance from
receipts for transfers scheduled within
three business days of the transfer date.
Providers would have to change the
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form if they changed their business
days, however. The Bureau does not
believe that this proposed modification
to the January 2012 Final Rule would
cause a substantial number of small
providers to incur a significant increase
in overall costs.
The Bureau is also soliciting comment
on whether the receipt should actually
state the specific date on which the right
to cancel expires. This modification
would provide the sender with the most
precise information about cancellation
rights. The cost to providers could be
greater than a disclosure of the
provider’s business days because it
would require customization for each
transfer, which might not be automated
in all circumstances. However, as stated
above, the Bureau believes that few
providers, including small providers,
have a large share of their business in
remittance transfers scheduled at least
three business days in advance of the
transfer. Thus, the Bureau does not
believe that the proposed modification
to the January 2012 Final Rule would
cause a substantial number of small
providers to incur a significant increase
in overall costs.
Certification
Accordingly, the Director of the
Bureau of Consumer Financial
Protection hereby certifies that if
promulgated, this rule will not have a
significant economic impact on a
substantial number of small entities.
The Bureau invites comment from
members of the public who believe
there will be a significant impact on a
substantial number of small entities.
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IX. Paperwork Reduction Act
The collection of information
contained in this notice of proposed
rulemaking has been submitted to the
Office of Management and Budget
(OMB) for review in accordance with
the Paperwork Reduction Act of 1995
(44 U.S.C. 3507(d)). Under the
Paperwork Reduction Act, the Bureau
may not conduct or sponsor, and a
person is not required to respond to,
this information collection unless the
information collection displays a
currently valid control number.
Comments on the collection of
information requirements should be
sent to the Office of Management and
Budget, Attention: Desk Officer for the
Consumer Financial Protection Bureau,
Office of Information and Regulatory
Affairs, Washington, DC 20503, or by
the internet to https://
oira_submission@omb.eop.gov, with
copies to the Bureau at the address
previously specified.
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Comments are specifically requested
concerning: (i) Whether the proposed
collections of information are necessary
for the proper performance of the
functions of the Bureau, including
whether the information will have
practical utility; (ii) the accuracy of the
estimated burden associated with the
proposed collections of information; (iii)
how to enhance the quality, utility, and
clarity of the information to be
collected; and (iv) how to minimize the
burden of complying with the proposed
collections of information, including the
application of automated collection
techniques or other forms of information
technology.
The collection of information that is
subject to the Paperwork Reduction Act
in this proposed regulation is in 12 CFR
part 1005. The Bureau’s OMB control
number for Regulation E is 3170–0014.
This information collection is required
to provide benefits for consumers and is
mandatory. See 15 U.S.C. 1693 et seq.
The respondents and/or recordkeepers
are financial institutions and entities
involved in the remittance transfer
business, including small businesses.
Respondents are required to retain
records for 24 months, but this proposed
regulation does not specify the types of
records that must be maintained.
This information is required to
provide pre-payment disclosures and
receipts to consumers in the United
States who wish to send a remittance
transfer to a recipient in a foreign
country. The disclosures provide
pricing information and information
regarding cancellation and error
resolution rights. This information can
be used by consumers for budgeting and
shopping purposes and by consumers
and Federal agencies to determine when
violations of the underlying rules and
statute have occurred.
As detailed in the SUPPLEMENTARY
INFORMATION above, the Bureau is
publishing the January 2012 Final Rule
elsewhere in today’s Federal Register to
implement the remittance transfer
provision in section 1073 of the DoddFrank Act. The Bureau is publishing
this notice of proposed rulemaking to
seek comment on whether to provide
additional safe harbors and flexibility in
applying the January 2012 Final Rule to
certain transfers and remittance transfer
providers. The proposal, if adopted, and
the January 2012 Final Rule will be
implemented on the same date.
The proposal contains both specific
proposed provisions with regulatory or
commentary language (proposed
provisions) as well as requests for
comment on modifications where
regulatory or commentary language was
not specifically included (additional
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proposed modifications). Disclosures
provided under the proposed provisions
(new disclosures) would replace certain
disclosures already required by the
January 2012 Final Rule (old
disclosures) and are not in addition to
them. The new disclosures required
under the proposed provisions are
generally similar in format and content
requirements to the old disclosures,
except respondents may provide
estimates of information in certain
circumstances.
Specifically, in proposed
§ 1005.32(b)(2), providers would be
permitted to estimate certain
information in pre-payment disclosures
and receipts given at the time of the
request and authorization for standalone
transfers or the first scheduled transfer
in a series of preauthorized transfers
that are scheduled by the sender more
than 10 days in advance of the
consumer’s requested transfer date.
The proposed provisions also provide
guidance on the ‘‘within a reasonable
time’’ requirement for when prepayment disclosures must be mailed or
delivered for each subsequent transfer
(after the first scheduled transfer) in a
series of preauthorized remittance
transfers. Specifically, proposed
comment 36(a)–1 provides a safe harbor
under which a provider is deemed to
have provided a pre-payment disclosure
within a reasonable time prior to the
scheduled date of the transfer if the
provider mails or delivers the disclosure
10 or more days prior to the scheduled
date of the transfer. In addition, the
proposed provisions provide
respondents with additional flexibility
that would also reduce burden, such as
providing a safe harbor to determine
when certain respondents are excluded
from the rule because they are not
deemed to be providing remittance
transfers in the ‘‘normal course of
business.’’ See proposed comment
30(f)–2.
Because the proposed provisions
provide safe harbors and additional
flexibility to provide estimates that
respondents may use at their option in
order to reduce compliance burden, the
proposed provisions do not impose any
additional burden on respondents for
PRA purposes. Accordingly, the
proposed provisions would not increase
the one-time or ongoing burden
estimates provided by the Bureau for
PRA purposes in the January 2012 Final
Rule. Section IX of the SUPPLEMENTARY
INFORMATION to the January 2012 Final
Rule, which is published elsewhere in
today’s Federal Register, sets forth the
Bureau’s analysis and determinations
under the PRA with respect to the
burden associated with aspects of the
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January 2012 Final Rule. Because the
proposed provisions, if adopted, do not
increase the Bureau’s estimates in
Section IX of the SUPPLEMENTARY
INFORMATION of the January 2012 Final
Rule, the Bureau continues to rely on
that analysis and determination for the
purposes of this rulemaking.
The Bureau’s current annual burden
to comply with the provision of
Regulation E is estimated to be
4,003,000 hours for the 155 large
depository institutions and credit
unions (including their depository and
credit union affiliates) and money
transmitters (accounting for the
Bureau’s allocation of burden)
supervised by the Bureau that are
deemed to be respondents for the
purposes of the PRA.
The Bureau expects that the amount
of time required to implement the
proposed provisions for a given
provider may vary based on the size and
complexity of the respondent as well as
whether the respondent qualifies for
and elects to use the proposed safe
harbors or additional flexibility to
provide estimates. However, as
discussed above, the Bureau believes
that the burden associated with
providing disclosures under the
proposed provisions is already
accounted for in the Bureau’s January
2012 Final Rule estimates because the
final rule already requires certain
disclosures addressed by the proposed
provisions. Specifically, the Bureau
expects respondents that rely on
proposed § 1005.32(b)(2) to provide
estimates for certain disclosures would
incorporate these changes into the
updates to their systems already
required in order to comply with the
disclosure requirements addressed in
§ 1005.31. Accordingly, for the reasons
stated above, the Bureau estimates that
there would be no increase in the onetime or ongoing burden to comply with
the requirements under proposed
§ 1005.32(b)(2).
However, the Bureau notes that some
of the additional proposed
modifications to the January 2012 Final
Rule could affect the burden for PRA
purposes. As discussed above in the
SUPPLEMENTARY INFORMATION to the
proposal, the proposal solicits comment
on whether use of estimates should be
permitted in the following two
circumstances: (i) a consumer schedules
a one-time transfer or the first in a series
of preauthorized transfers to occur more
than 10 days after the transfer is
authorized; or (ii) a consumer enters
into an agreement for preauthorized
remittance transfers where the amount
of the transfers can vary and the
provider does not know the exact
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amount of the first transfer at the time
the disclosures for that transfer are
given. The Bureau also requests
comment on whether in lieu of
providing an estimate of the exchange
rate on the disclosures for an advance
transfer, a provider may disclose a
formula and whether a provider that
uses estimates in the pre-payment
disclosure and receipt given at the time
the transfer is requested and authorized
in the two situations described above
should be required to provide a second
receipt with accurate information
within a reasonable time prior to the
scheduled date of the transfer.
The Bureau notes these proposed
modifications would provide additional
flexibility and that the second receipt
would only be required if the provider
used estimates (or formula), at their
option, in the two circumstances
described above. Generally, these
proposed modifications could lower
ongoing costs from estimating certain
amounts in the pre-payment disclosure
and receipt given at the time the transfer
is requested and authorized instead of
determining accurate amounts;
however, the additional accurate receipt
could increase burden for PRA
purposes. The Bureau notes, however,
that this potential increase in burden
would be voluntary.
The Bureau estimates that for the 155
large depository institutions and credit
unions (including their depository and
credit union affiliates) supervised by the
Bureau, these proposed modifications
would increase the one-time burden by
620 hours and would increase the
ongoing burden by 7,440 hours. In
addition, the Bureau estimates that for
money transmitters, these proposed
modifications would increase the onetime burden by 24,000 hours and would
increase the ongoing burden by 44,468
hours.
The Bureau is soliciting comment
concerning the disclosure of the
sender’s cancellation rights (deadline to
cancel). One proposed modification
allows, at their option, providers that
provide both transfers scheduled more
than three business days in advance and
within three business days before the
date of transfer to describe both
cancellation provisions on one receipt.
Under another proposed modification,
the Bureau is requesting comment on
whether providers should be required to
disclose the deadline to cancel in the
pre-payment disclosure for transfers
subsequent to the first in a series of
preauthorized remittance transfers,
instead of being required to make that
disclosure in the receipt for the transfer.
The Bureau estimates that for the 155
large depository institutions and credit
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6331
unions (including their depository and
credit union affiliates) supervised by the
Bureau, the first proposed modification
would increase the one-time burden by
620 hours and the ongoing burden by
7440 hours. In addition, the Bureau
estimates that for money transmitters,
the proposed modification would
increase the one-time burden by 24,000
hours and the ongoing burden by 44,468
hours. The Bureau estimates that for the
155 large depository institutions and
credit unions (including their
depository and credit union affiliates)
supervised by the Bureau, the second
proposed modification would increase
the one-time burden by 1,240 hours and
the ongoing burden by 14,880 hours. In
addition, the Bureau estimates that for
money transmitters, the second
proposed modification would increase
the one-time burden by 48,000 hours
and the ongoing burden by 88,936
hours.15
The Bureau also is soliciting comment
on whether the disclosure of the threebusiness-day deadline to cancel in the
receipt for these transfers should
include a description of the provider’s
business days or whether the provider
should be required to disclose in the
receipt the specific date on which the
right to cancel that transfer expires.
The Bureau estimates that for the 155
large depository institutions and credit
unions (including their depository and
credit union affiliates) supervised by the
Bureau, the proposed modification to
provide a specific date on the receipt
would increase the one-time burden by
620 hours and the ongoing burden by
7,440 hours. In addition, the Bureau
estimates that for money transmitters,
the proposed modification would
increase the one-time burden by 24,000
hours and the ongoing burden by 44,468
hours.
The Bureau is requesting comment on
mitigating the burden on providers
imposed by § 1005.31(b)(1) as it pertains
to subsequent transfers by eliminating
the pre-payment disclosure for transfers
that occur after the first transfer in a
series of preauthorized remittance
transfers. See § 1005.36(a)(2)(i). The
Bureau is also soliciting comment on
whether changes should be made to the
three-business-day cancellation
deadline that applies to transfers
15 The Bureau notes that there may be other
entities that serve as remittance transfer providers
and that are not depository institutions, credit
unions, or money transmitters, as traditionally
defined. These entities could include, for example,
brokerages that send remittance transfers. Though
the Bureau does not have an estimate of the number
of any such providers, the Bureau believes that they
would account for a number of entities that is
significantly less than the sum of money
transmitters and their agents.
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scheduled by the sender more than
three business days prior to the
scheduled date of the transfer, such as
whether the deadline to cancel these
transfers should be earlier or later than
three business days. The Bureau
believes that these proposed
modifications, if adopted, would not
increase the one-time or ongoing burden
for PRA purposes. However, the Bureau
solicits comment on these modifications
or any other aspect of the proposal for
purposes of the PRA.
Text of Proposed Revisions
Certain conventions have been used
to highlight the proposed changes to the
text of the regulation and official
interpretation. New language is shown
inside flbold-faced arrowsfi, while
language that would be deleted is set off
with øbold-faced brackets¿.
List of Subjects in 12 CFR Part 1005
Banking, Banks, Consumer protection,
Credit unions, Electronic fund transfers,
National banks, Remittance transfers,
Reporting and recordkeeping
requirements, Savings associations.
Authority and Issuance
For the reasons set forth above, the
Bureau of Consumer Financial
Protection proposes to amend 12 CFR
part 1005, as amended February 7, 2012
and effective February 7, 2013, as
follows:
PART 1005—ELECTRONIC FUND
TRANSFERS (REGULATION E)
1. The authority citation for part 1005
continues to read as follows:
Authority: 12 U.S.C. 5512, 5581; 15 U.S.C.
1693b. Subpart B is also issued under 12
U.S.C. 5601; Pub. L. 111–203, 124 Stat. 1376
(2010).
Subpart B—Requirements for
Remittance Transfers
2. In § 1005.32, revise paragraph (b) to
read as follows:
§ 1005.32
Estimates.
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(b) flPermanent exceptions.
(1)fiøPermanent exception for
t¿flTfiransfers to certain countries. fl
(i)fiø(1)¿ General. For disclosures
described in §§ 1005.31(b)(1) through (3)
and 1005.36(a)(1) and (2), estimates may
be provided for transfers to certain
countries in accordance with paragraph
(c) of this section for the amounts
required to be disclosed under
§§ 1005.31(b)(1)(iv) through (vii), if a
remittance transfer provider cannot
determine the exact amounts at the time
the disclosure is required because:
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Jkt 226001
fl(A)fiø(i)¿ The laws of the recipient
country do not permit such a
determination, or
fl(B)fiø(ii)¿ The method by which
transactions are made in the recipient
country does not permit such
determination.
fl(ii)fi ø(2)¿ Safe harbor. A
remittance transfer provider may rely on
the list of countries published by the
Bureau to determine whether estimates
may be provided under paragraph (b)(1)
of this section, unless the provider has
information that a country’s laws or the
method by which transactions are
conducted in that country permits a
determination of the exact disclosure
amount.
fl(2) Transfers scheduled in advance.
(i) Except as provided in paragraphs (ii)
and (iii) of this section, for disclosures
described in §§ 1005.31(b)(1) through (3)
and 1005.36(a)(1), estimates may be
provided in accordance with paragraph
(c) of this section for the amounts to be
disclosed under §§ 1005.31(b)(1)(iv)
through (vii), if the transfer is scheduled
by a sender to be made more than 10
days after the date on which the sender
authorizes the transfer.
(ii) Taxes described in
§ 1005.31(b)(1)(vi) may be estimated
under paragraph (i) of this section only
if those taxes are a percentage of the
amount transferred to the designated
recipient, as described in
§ 1005.31(b)(1)(v).
(iii) Fees described in
§ 1005.31(b)(1)(vi) may be estimated
under paragraph (i) of this section only
if:
(A) The fees are calculated as a
percentage of the amount transferred to
the designated recipient, as described in
§ 1005.31(b)(1)(v); or
(B) A remittance transfer provider is
an insured institution as defined in
§ 1005.32(a)(3), the provider cannot
determine the exact amount of the fees
for reasons beyond its control, and the
remittance transfer is sent from the
sender’s account with the institution.
This paragraph (b)(2)(iii)(B) of this
section expires on July 21, 2015.fi
*
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3. In Supplement I to part 1005:
a. Under Section 1005.30—
Remittance Transfer Definitions, 30(f)
Remittance Transfer Provider,
paragraph 2 is revised.
b. Under Section 1005.32—Estimates:
1. Paragraph 1 is revised;
2. The heading 32(b) Permanent
Exceptions for Transfers to Certain
Countries is revised to read as 32(b)
Permanent Exceptions;
3. Under 32(b) Permanent Exceptions,
a new heading 32(b)(1) Transfers to
Certain Countries is added.
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4. Under new heading 32(b)(1)
Transfers to Certain Countries,
paragraphs 4, 5, and 7 are revised;
5. Under 32(b) Permanent Exceptions,
a new heading 32(b)(2) Transfers
Scheduled in Advance is added.
6. Under new heading 32(b)(2)
Transfers Scheduled in Advance,
paragraph 1 is added;
7. Under 32(c) Bases for Estimates,
32(c)(1) Exchange Rate, paragraph 1 is
revised; and
8. Under 32(c)(3) Other Fees,
paragraph 1 is revised.
c. Under Section 1005.36—Transfers
Scheduled in Advance:
1. The heading 36(a) Timing and
paragraph 1 is added; and
2. The heading 36(b) Accuracy and
paragraph 1 is added.
The revisions and additions read as
follows:
Supplement I to Part 1005—Official
Interpretations
*
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Section 1005.30—Remittance Transfer
Definitions
*
*
30(f)
Remittance Transfer Provider.
*
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*
*
*
*
*
*
2. Normal course of business. Whether a
person provides remittance transfers in the
normal course of business depends on the
facts and circumstances, including the total
number and frequency of remittance transfers
sent by the provider. For example, if a
financial institution generally does not make
international consumer wire transfers
available to customers, but sends a couple of
international consumer wire transfers in a
given year as an accommodation for a
customer, the institution does not provide
remittance transfers in the normal course of
business. In contrast, if a financial institution
makes international consumer wire transfers
generally available to customers (whether
described in the institution’s deposit account
agreement, or in practice) and makes
transfers multiple times per month, the
institution provides remittance transfers in
the normal course of business. flIf a person
provided no more than 25 remittance
transfers in the previous calendar year, the
person does not provide remittance transfers
in the normal course of business for the
current calendar year if it provides no more
than 25 remittance transfers in that year. If
that person, however, makes a 26th
remittance transfer in the current calendar
year, the person would be evaluated under
the facts and circumstances test to determine
whether the person is a remittance transfer
provider for that transfer and any other
transfer provided through the rest of the year.
For instance, assume that in calendar year
2012, a person provided 20 remittance
transfers. This person is not providing
remittance transfers in the normal course of
business for calendar year 2013 if it provides
no more than 25 remittance transfers in
calendar year 2013. Assume further that the
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person makes 15 transfers in calendar year
2013. Because this person limited its
remittance transfers to no more than 25 in
2013, it would not be required to comply
with the rules in subpart B of this regulation
for any of its transfers in 2013. On the other
hand, assume the person provides 25
transfers by July 2013 and a 26th transfer in
August 2013. In that case, the person would
be evaluated under the facts and
circumstances test to determine whether the
person is a remittance transfer provider for
the 26th transfer and any other transfer
provided through the rest of the calendar
year. In addition, if the person provides a
26th transfer for calendar year 2013, this
person would not qualify for the safe harbor
in 2014 because the person did not make 25
or fewer remittance transfers in 2013. In this
case, in 2014, the person would be evaluated
under the facts and circumstances test in
determining whether the person is a
remittance transfer provider for all transfers
made in 2014.fi
*
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Section 1005.32—Estimates
1. Disclosures where estimates can be used.
Sections 1005.32(a) and (b)fl(1)fi permit
estimates to be used in certain circumstances
for disclosures described in §§ 1005.31(b)(1)
through (3) and 1005.36(a)(1) and (2). To the
extent permitted in §§ 1005.32(a) and
(b)fl(1)fi, estimates may be used in the prepayment disclosure described in
§ 1005.31(b)(1), the receipt disclosure
described in § 1005.31(b)(2), the combined
disclosure described in § 1005.31(b)(3), and
the pre-payment disclosures and receipt
disclosures for both first and subsequent
preauthorized remittance transfers described
in §§ 1005.36(a)(1) and (a)(2). flSection
1005.32(b)(2) permits estimates to be used for
certain information if the transfer is
scheduled by a sender to be made more than
10 days after the date on which the sender
authorizes the transfer, for disclosures
described in §§ 1005.31(b)(1) through (3) and
1005.36(a)(1). To the extent permitted by
§ 1005.32(b)(2), estimates may be used in the
pre-payment disclosure described in
§ 1005.31(b)(1), the receipt disclosure
described in § 1005.31(b)(2), the combined
disclosure described in § 1005.31(b)(3), and
the pre-payment disclosure and receipt
disclosure for the first preauthorized
remittance transfer described in
§ 1005.36(a)(1). Section 1005.32(b)(2) does
not apply to the pre-payment disclosures and
receipt disclosures for subsequent
preauthorized remittance transfers described
in § 1005.36(a)(2).fi
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fl32(b)
*
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Permanent Exceptionsfi
32(b)fl(1)fi øPermanent Exception
for¿Transfers to Certain Countries
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7. Change in laws of recipient country. i.
If the laws of a recipient country change such
that a remittance transfer provider can
determine exact amounts, the remittance
transfer provider must begin providing exact
amounts for the required disclosures as soon
as reasonably practicable if the provider has
information that the country legally permits
the provider to determine exact disclosure
amounts.
ii. If the laws of a recipient country change
such that a remittance transfer provider
cannot determine exact disclosure amounts,
the remittance transfer provider may provide
estimates under § 1005.32(b)(1)fl(i)fi even if
that country does not appear on the list
published by the Bureau.
*
*
4. Example illustrating when exact
amounts can and cannot be determined
because of the method by which transactions
are made in the recipient country.
i. The method by which transactions are
made in the recipient country does not
permit a remittance transfer provider to
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determine the exact exchange rate required to
be disclosed under § 1005.31(b)(1)(iv) when
the provider sends a remittance transfer via
international ACH on terms negotiated
between the United States government and
the recipient country’s government, under
which the exchange rate is a rate set by the
recipient country’s central bank on the
business day after the provider has sent the
remittance transfer.
ii. In contrast, a remittance transfer
provider would not qualify for the
§ 1005.32(b)(1)fl(i)(B)fiø(ii)¿ methods
exception if it sends a remittance transfer via
international ACH on terms negotiated
between the United States government and a
private-sector entity or entities in the
recipient country, under which the exchange
rate is set by the institution acting as the
entry point to the recipient country’s
payments system on the next business day.
However, a remittance transfer provider
sending a remittance transfer using such a
method may qualify for the § 1005.32(a)
temporary exception.
iii. A remittance transfer provider would
not qualify for the
§ 1005.32(b)(1)fl(i)(B)fiø(ii)¿ methods
exception if, for example, it sends a
remittance transfer via international ACH on
terms negotiated between the United States
government and the recipient country’s
government, under which the exchange rate
is set by the recipient country’s central bank
before the sender requests a transfer.
5. Safe harbor list. If a country is included
on a safe harbor list published by the Bureau
under § 1005.32(b)fl(1)(ii)fiø(2)¿, a
remittance transfer provider may provide
estimates of the amounts to be disclosed
under §§ 1005.31(b)(1)(iv) through (vii). If a
country does not appear on the Bureau’s list,
a remittance transfer provider may provide
estimates under § 1005.32(b)(1)fl(i)fi if the
provider determines that the recipient
country does not legally permit or method by
which transactions are conducted in that
country does not permit the provider to
determine exact disclosure amounts.
*
*
*
*
fl32(b)(2) Transfers Scheduled in Advance
1. Fees imposed on the remittance transfer
by a person other than the provider. The
exception in § 1005.32(b)(2)(iii) only allows
estimates for fees disclosed in
§ 1005.31(b)(1)(vi) in two circumstances: (i)
where the fees are calculated as a percentage
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6333
of the amount transferred to the designated
recipient, as described in § 1005.31(b)(1)(v);
or (ii) where an ‘‘insured institution’’ as
defined in § 1005.32(a)(3) is permitted to
estimate fees under the temporary exemption
in § 1005.32(a). See § 1005.32(a) and
accompanying comments.fi
32(c)
Bases for Estimates
32(c)(1)
Exchange Rate
1. Most recent exchange rate for qualifying
international ACH transfers. If the exchange
rate for a remittance transfer sent via
international ACH that qualifies for the
§ 1005.32(b)(1)fl(i)(B)fiø(ii)¿ exception is
set the following business day, the most
recent exchange rate available for a transfer
is the exchange rate set for the day that the
disclosure is provided, i.e. the current
business day’s exchange rate.
*
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32(c)(3)
*
*
Other Fees
1. Potential transmittal routes. A
remittance transfer from the sender’s
account at an insured institution to the
designated recipient’s institution may
take several routes, depending on the
correspondent relationships each
institution in the transmittal route has
with other institutions. In providing an
estimate of the fees required to be
disclosed under § 1005.31(b)(1)(vi)
pursuant to the § 1005.32(a) temporary
exception flor the § 1005.32(b)(2)
exemptionfi, an insured institution
may rely upon the representations of the
designated recipient’s institution and
the institutions that act as
intermediaries in any one of the
potential transmittal routes that it
reasonably believes a requested
remittance transfer may travel.
*
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Section 1005.36—Transfers Scheduled
in Advance
*
*
*
*
*
fl36(a) Timing.
1. Reasonable time. If a provider mails
or delivers the pre-payment disclosure
not later than 10 days before the
scheduled date of the subsequent
transfer, the provider is deemed to have
provided that disclosure within a
reasonable time prior to the scheduled
date of the respective subsequent
transfer.
36(b)
Accuracy
1. Estimates. In providing the
disclosures described in § 1005.36(a),
providers may use estimates to the
extent permitted by §§ 1005.32(a) and
(b)(1). In addition, § 1005.32(b)(2)
provides that providers may use
estimates for certain information for the
first scheduled preauthorized
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remittance transfer, if this transfer is
scheduled by a sender to be made more
than 10 days after the date on which the
sender authorizes the transfer. When
estimates are permitted, they must be
disclosed in accordance with
§ 1005.31(d).fi
Dated: January 23, 2012.
Richard Cordray,
Director, Consumer Financial Protection
Bureau.
[FR Doc. 2012–1726 Filed 1–30–12; 11:15 am]
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Agencies
[Federal Register Volume 77, Number 25 (Tuesday, February 7, 2012)]
[Proposed Rules]
[Pages 6310-6334]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-1726]
Federal Register / Vol. 77, No. 25 / Tuesday, February 7, 2012 /
Proposed Rules
[[Page 6310]]
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BUREAU OF CONSUMER FINANCIAL PROTECTION
12 CFR Part 1005
[Docket No. CFPB-2011-0009]
RIN 3170-AA15
Electronic Fund Transfers (Regulation E)
AGENCY: Bureau of Consumer Financial Protection.
ACTION: Proposed rule; request for public comment.
-----------------------------------------------------------------------
SUMMARY: The Bureau of Consumer Financial Protection (Bureau) is
proposing to amend Regulation E, which implements the Electronic Fund
Transfer Act, and the official interpretation to the regulation, which
interprets the requirements of Regulation E. The proposal is related to
a final rule, published elsewhere in today's Federal Register, that
implements section 1073 of the Dodd-Frank Wall Street Reform and
Consumer Protection Act regarding remittance transfers. The proposal
requests comment on whether a safe harbor should be adopted with
respect to the phrase ``normal course of business'' in the definition
of ``remittance transfer provider.'' This definition determines whether
a person is covered by the rule. The proposal also requests comment on
several aspects of the final rule regarding remittance transfers that
are scheduled in advance, including preauthorized remittance transfers.
In developing the final rule, the Bureau believes that these issues
would benefit from further public comment.
DATES: Comments must be received on or before April 9, 2012.
ADDRESSES: You may submit comments, identified by Docket No. CFPB-2011-
0009 or RIN 3170-AA15, by any of the following methods:
Electronic: https://www.regulations.gov. Follow the
instructions for submitting comments.
Mail: Monica Jackson, Office of the Executive Secretary,
Bureau of Consumer Financial Protection, 1700 G Street, NW.,
Washington, DC 20006.
Hand Delivery/Courier in Lieu of Mail: Monica Jackson,
Office of the Executive Secretary, Bureau of Consumer Financial
Protection, 1700 G Street, NW., Washington, DC 20006.
All submissions must include the agency name and docket number or
Regulatory Information Number (RIN) for this rulemaking. In general,
all comments received will be posted without change to https://www.regulations.gov. In addition, comments will be available for public
inspection and copying at 1700 G Street, NW., Washington, DC 20006, on
official business days between the hours of 10 a.m. and 5 p.m. Eastern
Time. You can make an appointment to inspect the documents by
telephoning (202) 435-7275.
All comments, including attachments and other supporting materials,
will become part of the public record and subject to public disclosure.
Sensitive personal information, such as account numbers or social
security numbers, should not be included. Comments will not be edited
to remove any identifying or contact information.
FOR FURTHER INFORMATION CONTACT: Mandie Aubrey, Dana Miller, or Stephen
Shin, Counsels, or Krista Ayoub and Vivian Wong, Senior Counsels,
Division of Research, Markets, and Regulations, Bureau of Consumer
Financial Protection, 1700 G Street, NW., Washington, DC 20006, at
(202) 435-7000.
SUPPLEMENTARY INFORMATION:
I. Overview
Section 1073 of the Dodd-Frank Wall Street Reform and Consumer
Protection Act (Dodd-Frank Act) \1\ mandates a new comprehensive
consumer protection regime for remittance transfers sent by consumers
in the United States to individuals and businesses in foreign
countries. The Bureau of Consumer Financial Protection (Bureau) is
publishing a final rule (January 2012 Final Rule) elsewhere in today's
Federal Register to implement the new regime. The Bureau is publishing
this notice of proposed rulemaking to seek comment on whether to
provide additional safe harbors and flexibility in applying the final
rule to certain transactions and remittance transfer providers.
---------------------------------------------------------------------------
\1\ Public Law 111-203, 124 Stat. 1376, section 1073 (2010).
---------------------------------------------------------------------------
The Dodd-Frank Act, which was enacted July 21, 2010, amends the
Electronic Fund Transfer Act (EFTA) \2\ to create a multi-faceted
regime governing most electronic transfers of funds sent by consumers
in the United States to recipients in other countries. For covered
transactions conducted by ``remittance transfer providers'' as defined
by the statute, the regime requires: (i) The provision of disclosures
concerning the exchange rate and amount to be received by the
remittance recipient, prior to and at the time of payment by the
consumer for the transfer; (ii) Federal rights regarding transaction
cancellation periods; (iii) investigation and remedy of errors by
remittance transfer providers; and (iv) standards for the liability of
remittance transfer providers for the acts of their agents. Authority
to implement the new Dodd-Frank Act provisions transferred from the
Board of Governors of the Federal Reserve System (Board) to the Bureau
effective July 21, 2011.\3\
---------------------------------------------------------------------------
\2\ 15 U.S.C. 1693 et seq. EFTA section 919 is codified in 15
U.S.C. 1693o-1.
\3\ Because the Dodd-Frank Act requires that regulations to
implement certain provisions be issued by January 21, 2012, the
Board issued a Notice of Proposed Rulemaking in May 2011 (May 2011
Proposed Rule) with the expectation that the Bureau would complete
the rulemaking process. 76 FR 29902 (May 23, 2011).
---------------------------------------------------------------------------
This proposal has two parts. First, it seeks comment on addition of
a possible safe harbor to the definition of the term ``remittance
transfer provider'' to make it easier to determine when certain
companies are excluded from the statutory scheme because they do not
provide remittance transfers in ``the normal course of business.''
Second, it seeks comment on a possible safe harbor and other
refinements to disclosure and cancellation requirements for certain
transfers scheduled in advance, including ``preauthorized'' remittance
transfers that are scheduled in advance to recur at substantially
regular intervals. The Bureau believes that providing additional
guidance on these issues may help both to reduce compliance burden for
providers and to increase the benefits of the disclosure and
cancellation requirements for consumers.
The final rule adopted by the Bureau provides a one-year
implementation period. The Bureau expects to complete any further
rulemaking on matters raised in this proposal on an expedited basis
before the January 2013 effective date for the final rule. As detailed
in the SUPPLEMENTARY INFORMATION to the January 2012 Final Rule, the
Bureau will work actively with consumers, industry, and other
regulators in the coming months to facilitate implementation of the new
regime.
II. Summary of Final Rule
Elsewhere in today's Federal Register, the Bureau is publishing the
final rule (January 2012 Final Rule) to implement the remittance
transfer provisions in section 1073 of the Dodd-Frank Act. The final
rule largely adopts the proposal as published in the May 2011 Proposed
Rule, with several amendments and clarifications based on commenters'
suggestions. The final rule incorporates the definitions of
``remittance transfer,'' ``sender,'' ``remittance transfer provider,''
and ``designated recipient'' set forth in the statute. With regard to
statutory language excluding any person
[[Page 6311]]
that does not provide remittance transfers in the ``normal course of
its business'' from the definition of ``remittance transfer provider,''
the rule adopts a facts and circumstances test.
The final rule generally requires a remittance transfer provider to
provide a written pre-payment disclosure to a sender containing
information about the specific transfer requested by the sender, such
as the exchange rate, applicable fees and taxes, and the amount to be
received by the designated recipient. Under the final rule, the
remittance transfer provider also is required generally to provide a
written receipt when payment is made for the transfer, which is when
the payment is authorized. The receipt must include the information
provided on the pre-payment disclosure, as well as additional
information such as the date of availability, the recipient's contact
information, and information regarding the sender's error resolution
and cancellation rights. Consistent with the statute, which permits
remittance transfer providers to provide estimates only in two narrow
circumstances, the final rule generally requires that disclosures
provide the actual exchange rate and amount to be received.
The final rule also sets forth special requirements for the timing
and accuracy of disclosures with respect to ``preauthorized remittance
transfers,'' which are defined as remittance transfers authorized in
advance to recur at substantially regular intervals. As explained in
the SUPPLEMENTARY INFORMATION to the January 2012 Final Rule, the
Bureau recognizes that the market for preauthorized remittance
transfers is still developing. The Bureau is concerned that if
providers were required to provide accurate disclosures for subsequent
preauthorized remittance transfers at the time those transfers are
authorized, in many cases providers would not be able to offer
preauthorized remittance transfer products, which could limit consumer
access to a potentially valuable product.
The final rule treats the first transaction in a series of
preauthorized remittance transfers the same as all other remittances
transfers. Accordingly, the provider must issue a pre-payment
disclosure at the time the sender requests the transfer and a receipt
at the time when payment for the transfer is authorized, and the
disclosures must be accurate when payment for the transfer is
authorized, unless the statutory exceptions apply.
But in recognition of the potential risks associated with setting
exchange rates and the potential difficulty of determining the amount
to be provided to a designated recipient weeks or months in advance of
subsequent transfers, the final rule does not require that disclosures
for the entire series of preauthorized transfers be provided at the
time of the consumer's initial request and payment authorization.
Instead, providers must issue pre-payment disclosures and receipts for
each subsequent transfer at later times. Specifically, under the final
rule, the pre-payment disclosure for each subsequent transfer must be
provided within a reasonable time prior to the scheduled date of the
transfer. The receipt for each subsequent transfer generally must be
provided no later than one business day after the date on which the
transfer is made. However, if the transfer involves the transfer of
funds from the sender's ``account'' (as defined by Regulation E) held
by the provider, the receipt may be provided on or with the next
regularly scheduled periodic statement for that account or within 30
days after payment is made for the remittance transfer if a periodic
statement is not required. The pre-payment disclosure and receipt for
each subsequent transfer must be accurate when the respective transfer
is made, unless the statutory exceptions apply.
The final rule also provides senders specified cancellation and
refund rights. Under the final rule, a sender generally has 30 minutes
after payment for the transfer is made to cancel the transfer. The
final rule, however, contains special cancellation procedures for any
remittance transfer scheduled by the sender at least three business
days before the date of the transfer, including preauthorized
remittance transfers. In that case, the sender must notify the provider
at least three business days before the scheduled date of the transfer
to cancel the transfer.
III. Summary of the Proposed Rule
The proposal relates to two provisions in the January 2012 Final
Rule. First, the proposal solicits comment on a possible safe harbor to
define when a person does not provide transfers in the ``normal course
of business'' for purposes of the definition of ``remittance transfer
provider.'' Second, the proposal solicits comment on possible changes
to the rules applicable to remittance transfers that are scheduled in
advance, including preauthorized remittance transfers. In developing
the January 2012 Final Rule, the Bureau recognized that additional safe
harbors and flexibility for providers in complying with certain
requirements related to these provisions may be needed to facilitate
compliance with the final rule, and to minimize compliance burden. In
addition, the Bureau wants to ensure that the disclosures required
under the final rule for preauthorized remittance transfers are
beneficial to senders, and are provided at a time that is most useful
to senders in understanding the terms of the transfers. Moreover, the
Bureau wants to ensure that the special cancellation procedures for
remittance transfers scheduled in advance as set forth in the final
rule provide appropriate protections for senders and do not impose
undue burden on providers. The Bureau also wants to ensure that senders
are informed properly of the right to cancel a transfer and the
deadline to cancel, without undue burden on providers in providing
these disclosures. The Bureau believes that these issues would benefit
from further public comment, as summarized below.
Definition of ``Remittance Transfer Provider''
Consistent with the statute, the January 2012 Final Rule provides
that a ``remittance transfer provider'' means any person that provides
remittance transfers for a consumer in the normal course of its
business, regardless of whether the consumer holds an account with such
person. A ``remittance transfer provider,'' as defined in the final
rule, is required to comply with the disclosure and substantive
protections set forth in subpart B of Regulation E relating to
remittance transfers. The final rule provides guidance in the
commentary regarding the phrase ``normal course of business'' using a
facts and circumstances test, but does not give a numerical threshold.
The proposal solicits comment on whether the Bureau should adopt a
safe harbor for determining whether a person is providing remittance
transfers in the ``normal course of its business,'' and thus is a
``remittance transfer provider.'' Under the proposed safe harbor, if a
person makes no more than 25 remittance transfers in the previous
calendar year, the person does not provide remittance transfers in the
normal course of business for the current year if it provides no more
than 25 remittance transfers in the current year. If that person,
however, makes a 26th remittance transfer in the current calendar year,
the person would be evaluated under the facts and circumstances test to
determine whether that person is a remittance transfer provider for
that transfer and any additional transfers provided through the rest of
the year. The Bureau requests comment on the proposed safe harbor
generally, and, if such a safe harbor is appropriate, whether the
maximum
[[Page 6312]]
number of transfers per calendar year to qualify for the safe harbor
should be higher or lower than 25 transfers, such as 10 or 50
transfers, or some other number.
Disclosure Rules For Advance Remittance Transfers
The January 2012 Final Rule sets forth special requirements for the
timing and accuracy of disclosures relating to preauthorized remittance
transfers, which are remittance transfers authorized in advance to
recur at substantially regular intervals. This proposal seeks comment
both on a relatively narrow question regarding whether to provide a
safe harbor regarding certain timing requirements under the final rule
and more broadly on whether to make further adjustments in the
disclosure rules for preauthorized remittance transfers and certain
other remittance transfers requested in advance of the transfer date
(advance transfers). The options presented explore whether there are
ways to better balance consumer benefits and potential industry
compliance burdens in light of the potential costs of setting exchange
rates and the potential difficulty of determining the amount to be
received by designated recipients far in advance of a particular
transfer.
The proposal first addresses whether the Bureau should modify the
final rule for a transfer scheduled more than a certain number of days
(e.g., 10 days) in advance of the consumer's requested transfer date,
whether that transfer is a standalone transaction or the first in a
series of preauthorized remittance transfers. The proposal also
solicits comments on modifications of the final rule as applied to the
first transfer in a series of preauthorized remittance transfers where
the amount of the transfers can vary, and the provider does not know
the exact amount of the first transfer at the time the disclosures for
that transfer are given. The proposal then seeks comment on whether the
Bureau should modify the disclosure rules for subsequent transfers in a
preauthorized series.
Initial Advance Transfers
The January 2012 Final Rule treats the first transaction in a
series of preauthorized remittance transfers the same as all other
remittances transfers by requiring disclosure of the actual exchange
rate and amount to be provided to the designated recipient unless one
of the statutory exceptions permitting use of estimates applies. As the
final rule recognizes with regard to subsequent transfers in the same
preauthorized series, however, setting exchange rates and determining
the amount to be received far in advance may pose risks and remittance
transfer providers may choose not to offer advance scheduling rather
than developing new risk management strategies or finding partners that
are willing to do so. The Bureau lacks data on how frequently consumers
request transfers many days in advance, and seeks comment on whether
further adjustment of the disclosure regime is warranted to address
such situations.
The proposal therefore solicits comment on two potential changes to
the disclosure requirements: (i) Whether a provider should be permitted
additional flexibility to provide estimates for certain information in
the pre-payment disclosure and receipt; and (ii) if additional
estimates are permitted, whether a provider that uses this additional
flexibility to provide estimates in the disclosures given at the time
the transfer is requested and authorized should be required to provide
a second receipt with accurate information closer to the time the
transfer is scheduled to occur. The Bureau also solicits comment on
whether in lieu of providing an estimate of the exchange rate on the
disclosures for an advance transfer, the Bureau should allow a provider
to disclose a formula that will be used to calculate the exchange rate
that will apply to a transfer, and that is based on information that is
publicly available prior to the time of transfer. The Bureau is
contemplating these changes to minimize compliance burden on providers
and to ensure that senders receive accurate information about transfers
at a time that is most useful to them.
Specifically, the proposal solicits comment on whether use of
estimates should be permitted in the following two circumstances: (i) A
consumer schedules a one-time transfer or the first in a series of
preauthorized transfers to occur more than 10 days after the transfer
is authorized; or (ii) a consumer enters into an agreement for
preauthorized remittance transfers where the amount of the transfers
can vary and the provider does not know the exact amount of the first
transfer at the time the disclosures for that transfer are given. For
the first proposed use of estimates, the Bureau has structured the
proposed 10-day threshold to mesh with the safe harbor proposed below
regarding provision of disclosures relating to subsequent preauthorized
transfers within a ``reasonable time'' prior to the individual
transfer. The Bureau requests comment on whether this linkage is
appropriate and whether 10 days is the appropriate cut off for both
purposes.
The Bureau also requests comment on whether a provider that uses
estimates in the pre-payment disclosure and receipt given at the time
the transfer is requested and authorized in the two situations
described above should be required to provide a second receipt with
accurate information within a reasonable time prior to the scheduled
date of the transfer. The Bureau requests comment on any tradeoffs
between compliance burdens to providers of allowing an estimate-and-
redisclosure option and the benefit to senders of receiving a second,
more accurate disclosure. The Bureau also solicits comment on whether
providing multiple disclosures (one pre-payment disclosure and two
receipts) for each transfer described above would create information
overload for consumers.
Subsequent Advance Transfers
Under the January 2012 Final Rule, a provider must provide a pre-
payment disclosure and receipt for each subsequent transfer in a series
of preauthorized remittance transfers. The pre-payment disclosure for
each subsequent transfer must be provided within a reasonable time
prior to the scheduled date of the transfer. The receipt for each
subsequent transfer generally must be provided no later than one
business day after the date on which the transfer is made. The proposal
solicits comment on two alternative approaches to possible changes to
the disclosures rules for subsequent transfers: (i) whether the Bureau
should retain the requirement that a provider give a pre-payment
disclosure for each subsequent transfer, and should provide a safe
harbor interpreting the ``within a reasonable time'' standard for
providing this disclosure; or (ii) whether the Bureau instead should
eliminate the requirement to provide a pre-payment disclosure for each
subsequent transfer.
With respect to the first alternative approach, the Bureau would
retain the requirement that a provider mail or deliver a pre-payment
disclosure within a reasonable time prior to the scheduled date of the
transfer. The Bureau solicits comment on whether it should provide a
safe harbor interpreting the ``within a reasonable time'' standard for
providing this disclosure. The proposal specifically solicits comment
on a safe harbor under which a provider would be deemed to have
provided the pre-payment disclosure within a reasonable time prior to
the scheduled date of a subsequent transfer, if the provider mails or
delivers the pre-payment
[[Page 6313]]
disclosure not later than 10 days before the scheduled date of the
respective subsequent transfer. The Bureau believes that this proposed
safe harbor would facilitate compliance with the final rule with
respect to the timing of the disclosures required for subsequent
preauthorized remittance transfers. The Bureau requests comment on
whether the length of time for the safe harbor should be longer or
shorter than 10 days, and whether different safe harbors should be
provided based on whether the disclosures are mailed or provided
electronically.
With respect to the second alternative approach, the Bureau
solicits comment on whether the Bureau instead should eliminate the
requirement that a provider mail or deliver a pre-payment disclosure
for each subsequent transfer. Specifically, the Bureau solicits comment
on whether the benefit to senders of receiving a pre-payment disclosure
for each subsequent transfer justifies the cost to providers of
providing this disclosure for each subsequent transfer. The Bureau
solicits comment on whether senders will find the pre-payment
disclosures useful, for example, (i) to ensure that their deposit or
other accounts have sufficient funds to cover the upcoming transfers;
or (ii) to evaluate whether to cancel the subsequent transfers and
discontinue the preauthorized remittance transfer arrangement. The
Bureau also requests comment on the relative trade off in compliance
burdens to providers in providing pre-payment disclosures for each
subsequent transfer.
Cancellation Requirements Applicable to Certain Remittance Transfers
Scheduled in Advance, Including Preauthorized Remittance Transfers
The January 2012 Final Rule provides senders specified cancellation
and refund rights. Under the final rule, a sender generally has 30
minutes after payment for the transfer is made to cancel the transfer.
The final rule, however, contains special cancellation procedures for
any remittance transfer scheduled by the sender at least three business
days before the date of the transfer, including preauthorized
remittance transfers. In that case, the sender must notify the provider
at least three business days before the scheduled date of the transfer
to cancel the transfer. In the final rule, the Bureau adopted special
cancellation provisions for these transfers scheduled in advance (in
lieu of the general 30 minute cancellation rule) because the Bureau
believes it is appropriate to provide senders with additional time to
change their minds about sending a transfer if, for example,
circumstances change between when the transfer is authorized and when
the transfer is to be made. At the same time, the Bureau believes that
it is necessary to give providers sufficient time to process any
cancellation requests before a transfer is made.
The Bureau wants to ensure that the special cancellation procedures
for remittance transfers scheduled in advance as set forth in the final
rule provide appropriate protections for senders and do not impose
undue burden on providers. As a result, the Bureau solicits comment on
whether the three-business-day deadline to cancel accomplishes these
goals, or whether the deadline to cancel these transfers should be more
or less than three business days before the scheduled date of the
transfer.
Notice of Deadline to Cancel
The Bureau also wants to ensure that senders are informed properly
of the right to cancel a transfer and the deadline to cancel, without
undue burden on providers in providing these disclosures. The January
2012 Final Rule requires that a provider disclose the deadline to
cancel in the receipt. Under the final rule, a provider must only
disclose in the receipt for a transfer the deadline to cancel that is
applicable to that transfer. Thus, for any remittance transfer
scheduled by the sender at least three business days before the date of
the transfer, a provider may solely disclose in the receipt information
about the three-business-day deadline to cancel the transfer. For other
transfers, the receipt may solely disclose the 30 minute deadline to
cancel. In addition, in disclosing the three-business-day deadline to
cancel, under the final rule, the provider is not required to disclose
a specific date on which the right to cancel will expire, such as
disclosing: ``You can cancel for a full refund no later than [insert
calendar date].'' Thus, under the final rule, a provider could use a
generic disclosure, such as disclosing: ``You can cancel for a full
refund no later than three business days prior to the scheduled date of
the transfer.'' The Bureau solicits comment on three issues related to
the disclosure of the deadline to cancel as set forth in the final
rule: (i) Whether the three-business-day deadline to cancel transfers
scheduled in advance should be disclosed in a different manner to
consumers, such as by requiring a provider to disclose in the receipt
the specific date on which the right to cancel will expire; (ii)
whether a provider should be allowed on a receipt to describe both the
three-business-day and 30 minute deadline-to-cancel time frames and
either describe to which transfers each deadline to cancel is
applicable, or alternatively, use a check box or other method to
indicate which deadline is applicable to the transfer; and (iii)
whether a provider should be required to disclose the deadline to
cancel in the pre-payment disclosure for each subsequent transfer,
rather than in the receipt given for each subsequent transfer.
IV. Legal Authority
Section 1073 of the Dodd-Frank Act creates a new section 919 of the
EFTA and requires remittance transfer providers to provide disclosures
to senders of remittance transfers, pursuant to rules prescribed by the
Bureau. In particular, providers must give senders a written pre-
payment disclosure containing specified information applicable to the
sender's remittance transfer. The remittance transfer provider must
also provide a written receipt that includes the information provided
on the pre-payment disclosure, as well as additional specified
information. EFTA section 919(a).
In addition, EFTA section 919 provides for specific error
resolution procedures. The Act directs the Bureau to promulgate error
resolution standards and rules regarding appropriate cancellation and
refund policies. EFTA section 919(d). Finally, EFTA section 919
requires the Bureau to establish standards of liability for remittance
transfer providers, including those that act through agents. EFTA
section 919(f). Except as described below, the proposed changes are
proposed under the authority provided to the Bureau in EFTA section
919, and as more specifically described in this SUPPLEMENTARY
INFORMATION.
In addition to the statutory mandates set forth in the Dodd-Frank
Act, EFTA section 904(a) authorizes the Bureau to prescribe regulations
necessary to carry out the purposes of the title. The express purposes
of the EFTA, as amended by the Dodd-Frank Act, are to establish ``the
rights, liabilities, and responsibilities of participants in electronic
fund and remittance transfer systems'' and to provide ``individual
consumer rights.'' EFTA section 902(b). EFTA section 904(c) further
provides that regulations prescribed by the Bureau may contain any
classifications, differentiations, or other provisions, and may provide
for such adjustments or exceptions for any class of electronic fund
transfers or remittance transfers that the Bureau deems necessary or
proper to effectuate the purposes of the
[[Page 6314]]
title, to prevent circumvention or evasion, or to facilitate
compliance.
As described in more detail in the SUPPLEMENTARY INFORMATION, the
provisions proposed in part or in whole pursuant to the Bureau's
authority in EFTA sections 904(a) and 904(c) include: \4\ Sec.
1005.32(b)(2).\5\ The Bureau also solicits comments on various
regulatory provisions some of which would require use of EFTA sections
904(a) and (c) authority but for which proposed regulatory text is not
provided.
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\4\ Throughout the SUPPLEMENTARY INFORMATION, the Bureau is
citing its authority under both EFTA section 904(a) and EFTA section
904(c) for purposes of simplicity. The Bureau notes, however, that
with respect to some of the provisions referenced in the text, use
of only one of the authorities may be sufficient.
\5\ The consultation and economic impact analysis requirement
previously contained in EFTA sections 904(a)(1)-(4) were not amended
to apply to the Bureau. Nevertheless, the Bureau consulted with the
appropriate prudential regulators and other Federal agencies and
considered the potential benefits, costs, and impacts of the rule to
consumers and covered persons as required under section 1022 of the
Dodd-Frank Act, and through these processes would have satisfied the
requirements of these EFTA provisions if they had been applicable.
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VI. Section-by-Section Analysis
Section 1005.30 Remittance Transfer Definitions
30(f) Remittance Transfer Provider
As adopted in the January 2012 Final Rule, Sec. 1005.30(f) and the
accompanying interpretations implement the definition of ``remittance
transfer provider'' in EFTA section 919(g)(3). Section 1005.30(f)
states that a ``remittance transfer provider'' means any person that
provides remittance transfers for a consumer in the normal course of
its business, regardless of whether the consumer holds an account with
such person. A ``remittance transfer provider,'' as defined in Sec.
1005.30(f), is required to comply with disclosure and substantive
protections set forth in subpart B of Regulation E relating to
remittance transfers.
Comment 30(f)-2 provides guidance interpreting the phrase ``normal
course of business'' for purposes of the definition of ``remittance
transfer provider'' in Sec. 1005.30(f). Specifically, comment 30(f)-2
states that whether a person provides remittance transfers in the
normal course of business depends on the facts and circumstances,
including the total number and frequency of remittance transfers sent
by the provider. For example, if a financial institution generally does
not make international consumer wire transfers available to customers,
but sends a couple of international consumer wire transfers in a given
year as an accommodation for a customer, the institution does not
provide remittance transfers in the normal course of business. In
contrast, if a financial institution makes international consumer wire
transfers generally available to customers (whether described in the
institution's deposit account agreement, or in practice) and makes
transfers multiple times each month, the institution provides
remittance transfers in the normal course of business.
Under the final rule, comment 30(f)-2 does not provide any de
minimis numerical threshold under which a person would be deemed not to
be providing remittance transfers in the normal course of business, and
thus would not be a ``remittance transfer provider'' for purposes of
Sec. 1005.30(f). However, the Bureau recognizes that a bright-line
safe harbor may minimize compliance burden. Thus, the Bureau proposes
to revise comment 30(f)-2 to provide that if a person provided no more
than 25 remittance transfers in the previous calendar year, the person
does not provide remittance transfers in the normal course of business
for the current calendar year if it provides no more than 25 remittance
transfers in the current calendar year. If that person, however, makes
a 26th remittance transfer in the current calendar year, the person
would be evaluated under the facts and circumstances test to determine
whether the person is a remittance transfer provider for that transfer
and any other transfer provided through the rest of the year.
The proposed comment provides several examples to demonstrate how
this proposed safe harbor would apply. For instance assume that in
calendar year 2012, a person provided 20 remittance transfers. This
person is not providing remittance transfers in the normal course of
business for calendar year 2013 if it provides no more than 25
remittance transfers in calendar year 2013. Assume further that the
person makes 15 transfers in calendar year 2013. Because this person
limited its remittance transfers to no more than 25 in 2013, it would
not be required to comply with the rules in subpart B for any of its
transfers in 2013. However, if the person provides a 26th transfer in
calendar year 2013, then the person will be evaluated under the facts
and circumstances test for determining whether the person is a
remittance transfer provider for that and any other transfer provided
through the rest of the calendar year. In addition, if the person
provides a 26th transfer for calendar year 2013, this person would not
qualify for the safe harbor in 2014 because the person did not make 25
or fewer remittance transfers in 2013. In this case, in 2014, the
person would be evaluated under the facts and circumstances test in
determining whether the person is a remittance transfer provider for
all transfers made in 2014. Under the proposed safe harbor, a person
would not be subject to the definition of ``remittance transfer
provider'' and thus, would not be required to comply with the
disclosure and substantive protections set forth in subpart B of
Regulation E relating to remittance transfers if it made no more than
25 remittance transfers for each calendar year.
The proposed threshold number of no more than 25 transfers per
calendar year for the safe harbor is consistent with the general
threshold for coverage under the Bureau's Regulation Z, which relates
to credit transactions. Under Regulation Z, 12 CFR part 1026, a
``creditor'' as defined by the regulation, must comply with certain
disclosure requirements and substantive protections related to credit
transactions contained in Regulation Z. Under Regulation Z, a creditor
is an entity that regularly extends consumer credit under specified
circumstances. Generally, under Regulation Z, a person regularly
extends consumer credit in the current calendar year when it either
extended consumer credit more than 25 times in the preceding calendar
year or more than 25 times in the current calendar year.\6\ See Sec.
1026.2(a)(17) and comment 2(a)(17)(i)-4.\7\ However, the Bureau
solicits comment on whether a threshold safe harbor is appropriate in
this context, and if so, whether other threshold numbers for the safe
harbor, such as 10 or 50 transfers, may be appropriate as the threshold
number to carve out persons that provide remittance transfers on a
limited basis, primarily as an accommodation to the customers of its
regular business.
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\6\ Regulation Z in some cases provides additional protections
for credit secured by a dwelling and certain high cost mortgages.
For example, with respect to whether a person is a creditor, a
person regularly extends consumer credit in the current calendar
year if it either extended consumer credit for more than five times
for transactions secured by a dwelling in the previous calendar year
or more than five times in the current calendar year. In addition, a
person regularly extends consumer credit if it extends consumer
credit for just one high-cost mortgage in a 12 month period. See 12
CFR 1026.2(a)(17).
\7\ The Bureau notes that it has issued a separate notice of
request for information on whether it should revise these threshold
numbers in Regulation Z. See 76 FR 75825 (Dec. 5, 2011).
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Without a safe harbor, persons who currently provide remittance
transfers, or are contemplating doing so, may face
[[Page 6315]]
uncertainty and litigation risk as to whether they meet the definition
of ``remittance transfer provider'' when they provide a small number of
transfers in a given year. These persons may decide to discontinue
providing these transfers, or choose not to start making these
transfers, to the detriment of their customers, rather than taking on
the burden of complying with the remittance transfer rules for only a
small number of transfers per year. The Bureau believes that the safe
harbor may be particularly useful to relatively small financial
services providers that provide remittance transfers on an infrequent
basis.
The Bureau recognizes that if a safe harbor is adopted, in some
cases, consumers would not receive the disclosures and protections set
forth in the remittance transfer rules because the person providing
these transfers would not be deemed a ``remittance transfer provider''
for purposes of subpart B of Regulation E. However, Congress itself
created this result by providing that the disclosure and other
provisions apply only to persons that provide remittance transfers in
the normal course of business. The statutory language, by defining
``remittance transfer provider'' as any person that provides remittance
transfers for a consumer in the normal course of its business, implies
that there will be persons that provide remittance transfers outside
the normal course of business that are not subject to the statutory
disclosure and protection requirements related to remittance transfers.
The Bureau believes that the inclusion of the phrase ``normal course of
business'' in the statutory definition was meant to exclude persons
that provide remittance transfers on a limited basis, such as an
accommodation to the customers of its regular business. In addition, as
described above, the Bureau is concerned that persons may discontinue
providing a small number of transfers per year to accommodate customers
of its regular business, or choose not to start making these transfers,
to the detriment of their customers, rather than taking on the burden
of complying with the remittance transfer rules for only a small number
of transfers per year.
The Bureau notes that industry commenters in response to the
Board's May 2011 Proposed Rule provided suggestions for a de minimis
threshold amount that were extremely high. Suggestions ranged from
1,200 or fewer transfers annually to 2,400 transfers annually, per
method (i.e., 2,400 wire transfers plus 2,400 international ACH
transfers). The commenters did not provide any data on the overall
distribution and frequency of remittance transfers across various
providers to support treating such high numbers of transactions as
being outside the normal course of business. Nor did they suggest other
means of determining when remittance transfer providers are engaging in
transfers merely as an accommodation to occasional consumer requests
rather than part of a business line of payment services. Absent
significant additional information, the Bureau is skeptical that
Congress intended to exclude companies averaging 100 or more remittance
transfers per month from the statutory scheme. Based on the data
presented by commenters, such a range would appear to exclude the
majority of providers of open network transfers, such as international
wire transfers and ACH transactions, from the rule. For example, one
trade association commenter stated that most respondents to an
information request said that they make fewer than 2,400 international
transactions per year. As discussed in the SUPPLEMENTARY INFORMATION to
the January 2012 Final Rule, the Bureau believes that the statute
clearly covers open network transfers, such as wire transfers and ACH
transactions. Providing an exception based on the ranges suggested by
these commenters would allow many financial institutions that arguably
regularly and in the normal course of business provide remittance
transfers to not be subject to the regulation. The Bureau believes in
general that the term ``normal course of business'' covers remittance
transfer activities at a level significantly lower than the ranges
suggested by these commenters.
The Bureau requests comment on the proposed safe harbor. As
discussed above, the Bureau requests comment on whether a threshold
safe harbor is appropriate in this context, and whether the maximum
number of transfers per calendar year to qualify for the safe harbor
should be higher or lower than 25 transfers, and if so, what the
maximum number should be and why. The Bureau also specifically seeks
information regarding how many persons would likely qualify for any
such a safe harbor; whether such a safe harbor would be more or less
likely to apply to particular types of businesses, as compared to
others; the potential benefits for consumers if a higher or lower
number were chosen; and any specific costs that would be implicated by
a higher or lower figure. The Bureau would benefit from comments both
from companies or other persons that send far more than 25 transfers
per year and from companies or other persons that send around 25
transfers per year.
Section 1005.31 Disclosures
Section 1005.31 generally sets forth the disclosure requirements
for remittance transfers, except for disclosures provisions for
preauthorized remittance transfers which are set forth in Sec.
1005.36. Under Sec. 1005.31, remittance providers are required to
provide two sets of disclosures to a sender in connection with a
remittance transfer: (i) a pre-payment disclosure when a sender
requests a transfer; and (ii) a written receipt to the sender when
payment is made, which is when the payment is authorized. The pre-
payment disclosure provides information about the transfer, such as the
exchange rate, fees, and the amount to be received by the designated
recipient. The receipt includes the information provided on the pre-
payment disclosure, as well as additional information, such as the
promised date of delivery, contact information for the designated
recipient, and information regarding the sender's error resolution
rights. Consistent with the statute, which permits remittance transfer
providers to provide estimates only in two narrow circumstances as set
forth in Sec. 1005.32, the final rule generally requires that
disclosures provide the actual exchange rate and amount to be received.
For the reasons discussed in the section-by-section analysis to
Sec. 1005.36, the Bureau solicits comment on whether a provider should
be permitted to use estimates for certain information in the pre-
payment disclosures and receipts where a consumer schedules a one-time
transfer or the first in a series of preauthorized transfers to occur
more than 10 days after the transfer is authorized. See proposed Sec.
1005.32(b)(2). Also, as discussed in more detail in the section-by-
section analysis to Sec. 1005.36, the Bureau also solicits comment on
whether a provider that uses estimates in the situation described above
should be required to provide a second receipt with accurate
information within a reasonable time prior to the scheduled date of the
transfer.
Section 1005.32 Estimates
Generally, remittance transfer providers are not permitted to use
estimates for the information provided in the pre-payment disclosures
and receipts. The January 2012 Final Rule implements the two statutory
exceptions that permit a remittance transfer provider to disclose an
estimate of the amount of currency to be
[[Page 6316]]
received, as well as other information such as the exchange rate that
is used to calculate the amount of currency. Section 1005.32(a)
contains the first exception, which applies to depository institutions
that cannot determine certain disclosed amounts for reasons beyond
their control. Section 1005.32(b) contains the second exception, which
applies when the provider cannot determine certain amounts to be
disclosed because of: (i) the laws of a recipient country; or (ii) the
method by which transactions are made in the recipient country.
To effectuate the purposes of the EFTA and facilitate compliance,
the Bureau proposes to use its EFTA section 904(a) and (c) authority to
add a third exception in a new Sec. 1005.32(b)(2) that would provide
additional flexibility for providers to use estimates in pre-payment
disclosures and receipts where a consumer schedules a one-time transfer
or the first in a series of preauthorized transfers to occur more than
10 days after the transfer is authorized. This exception is discussed
in more detail in the section-by-section analysis to Sec. 1005.36
below. The current exception relating to transfers to certain countries
that is contained in Sec. 1005.32(b) would be moved to Sec.
1005.32(b)(1), and conforming changes would be made to interpretation
provisions that reference this exception.
Section 1005.36 Transfers Scheduled in Advance
The January 2012 Final Rule sets forth special requirements for the
timing and accuracy of disclosures relating to preauthorized remittance
transfers, which are remittance transfers authorized in advance to
recur at substantially regular intervals. This proposal seeks comment
both on a relatively narrow question regarding whether to provide a
safe harbor regarding certain timing requirements under the final rule
and more broadly on whether to make further adjustments in the
disclosure rules for preauthorized remittance transfers and other
remittance transfers requested more than a certain number of days
(e.g., 10 days) in advance of the transfer date (advance transfers).
The options presented explore whether there are ways to better balance
consumer benefits and potential industry compliance burdens in light of
the potential risks associated with setting exchange rates and the
potential difficulty of determining the amount to be received by
designated recipients far in advance of a particular transfer. The
proposal first considers modification of the final rule as applied to a
transfer scheduled more than a certain number of days (e.g., 10 days)
in advance of the consumer's requested transfer date, whether that
transfer is a standalone transaction or the first in a series of
preauthorized remittance transfers. The proposal also solicits comment
on modifications of the final rule for the first transfer in a series
of preauthorized remittance transfers where the amount of the
preauthorized remittance transfers can vary, and the provider does not
know the exact amount of the first transfer at the time the disclosures
for that transfer are given. The proposal then also requests comment on
whether the Bureau should modify the disclosure rules for subsequent
transfers in a preauthorized series.
The Bureau recognizes that the market for preauthorized remittance
transfers is still developing. The Bureau is concerned that without
specific rules and flexibility for providers in complying with certain
disclosure requirements, providers may either discontinue providing
preauthorized remittance transfer products, or may not begin to offer
those products in the future, to the detriment of senders who may enjoy
the convenience that these products provide. The final rule provides
remittance transfer providers some relief by allowing them to shift
their obligation to provide pre-payment disclosures for subsequent
transfers to a ``reasonable time'' prior to the particular transfer;
this provision should reduce the potential costs associated with
setting exchange rates far in advance of a transfer. However, the
Bureau recognizes that similar issues may arise in situations in which
a consumer schedules the first in a series of preauthorized transfers
or a single standalone transfer significantly in advance of the
transfer date.
The Bureau also solicits comment on possible changes to the
cancellation requirements for certain remittance transfers scheduled in
advance. The Bureau wants to ensure that the three-business-day
deadline to cancel remittance transfers scheduled in advance as set
forth in the final rule provides appropriate protections for senders
and does not impose undue burden on providers, and that senders are
informed properly of the right to cancel a transfer.
Timing and Accuracy Requirements for Disclosures About Initial Advance
Transfers
The January 2012 Final Rule treats the first transaction in a
series of preauthorized remittance transfers the same as all other
remittances transfers by requiring disclosure of the actual exchange
rate and amount to be provided to the designated recipient unless one
of the statutory exceptions permitting use of estimates applies. The
final rule recognizes for subsequent transfers in the same
preauthorized series, however, that setting exchange rates far in
advance may require more sophisticated risk management strategies and
remittance transfer providers may choose not to offer advance
scheduling rather than developing such strategies (or finding partners
that are willing to do so). The Bureau lacks data on how frequently
consumers request transfers many days in advance, and seeks comment on
whether further adjustment of the disclosure regime is warranted to
address such situations.
As discussed in more detail below, the proposal solicits comment on
whether use of estimates should be permitted in the following two
circumstances: (i) A consumer schedules a one-time transfer or the
first in a series of preauthorized transfers to occur more than 10 days
after the transfer is authorized; or (ii) a consumer enters into an
agreement for preauthorized remittance transfers where the amount of
the transfers can vary, and the provider does not know the exact amount
of the first transfer at the time the disclosures for that transfer are
given. The Bureau also solicits comment on whether a provider that uses
estimates in the two situations described above should be required to
provide a second receipt with accurate information within a reasonable
time prior to the schedule date of the transfer.
Estimates Where the Transfer Is Scheduled To Occur More Than 10 Days
After the Transfer Is Authorized
The Bureau proposes to add an exception in Sec. 1005.32 that would
provide additional flexibility for providers to use estimates in
disclosures for certain transfers scheduled in advance. Under proposed
Sec. 1005.32(b)(2)(i), a provider would be permitted to use estimates
for certain information in the pre-payment disclosure and receipt for a
one-time transfer or the first in a series of preauthorized transfers
to occur more than 10 days after the transfer is authorized.
Specifically, under proposed Sec. 1005.32(b)(1)(i), a provider
generally would be allowed to provide estimates in accordance with
Sec. 1005.32(c) for the following information contained in the pre-
payment disclosure and receipt, as applicable: (i) The exchange rate
used by the provider for the remittance
[[Page 6317]]
transfer; (ii) the amount that will be transferred to the designated
recipient, in the currency in which the funds will be received by the
designated recipient, if required to be disclosed under Sec.
1005.31(b)(1)(v); (iii) any fees and taxes imposed on the remittance
transfer by a person other than the provider, in the currency in which
the funds will be received by the designated recipient; and (iv) the
amount that will be received by the designated recipient, in the
currency in which the funds will be received. See Sec. Sec.
1005.36(b)(1), 1005.31(b)(1)(iv) through (vii), 1005.31(b)(2) and
1005.31(f); see also proposed comment 32-1.
Under proposed Sec. 1005.32(b)(2)(ii), a provider would be
permitted to estimate taxes imposed on the remittance transfer by a
person other than the provider, in the currency in which the funds will
be received by the designated recipient, for transfers scheduled more
than 10 days in advance only if those taxes are a percentage of the
amount transferred to the designated recipient. Thus, a provider would
be permitted to estimate taxes imposed in a recipient country only if
they are calculated as a percentage of the estimated amount transferred
to the designated recipient. The provider does not need additional
flexibility to estimate taxes imposed in a recipient country in other
cases, because in such instances, the taxes do not depend on an
estimate of the amount of the funds transferred to the recipient.
Under proposed Sec. 1005.32(b)(2)(iii), fees imposed on the
remittance transfer by a person other than the provider, in the
currency in which the funds will be received by the designated
recipient, may be estimated in only two circumstances: (i) Where the
fees are calculated as a percentage of the estimated amount transferred
to the designated recipient, as described in Sec. 1005.31(b)(1)(v); or
(2) where an ``insured institution'' as defined in Sec. 1005.32(a)(3)
is permitted to estimate fees under the temporary exemption in Sec.
1005.32(a). See proposed comment 32(b)(2)-1. Thus, a provider would not
be permitted to estimate these fees for transfers scheduled more than
10 days in advance if the fees are a specific sum fee, unless a
depository institution is otherwise allowed to estimate that fee under
the temporary exemption in Sec. 1005.32(a).
The Bureau believes that a provider might be reluctant to allow a
sender to schedule a transfer too far in advance if the provider is
required to fix the exchange rate that will apply to the transfer
(i.e., the retail rate) at the time that it is scheduled. This
reluctance could arise due to the risk associated with participating in
foreign exchange markets, and the manners in which providers and their
partners manage such risk. Many retail exchange rates are set through
reference to wholesale currency markets in which rates can fluctuate
frequently.\8\ As a result, whenever there are time lags in between the
time when the retail rate applied to a transfer is set, the time when
the relevant foreign currency is purchased, and the time when funds are
delivered, a provider (and/or its business partner) may face losses due
to unexpected changes in the value of the relevant foreign currency.
Providers (and/or their partners) generally use a variety of pricing,
business processes, or hedging techniques to manage or minimize this
exchange rate risk. For some, and perhaps many providers (or their
partners), the task of managing or minimizing exchange risk may become
more complicated or more costly if the amount of time between when the
rate is set for a customer and when the transfer is sent increases.
Setting the retail rate that applies to a transfer far in advance of
when that transfer is sent may require the provider or other parties
involved in processing the remittance transfer to use additional or
more sophisticated risk management tools.
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\8\ Some foreign exchange rates are set by monetary authorities.
There are a variety of business models that providers use to
purchase currency and fund transfers that are received in foreign
currency. The timing of when foreign currency is purchased, the role
of the provider in such a purchase, and the role of other
intermediaries, partners, agents, and other parties can vary.
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As a result, the Bureau is concerned that providers--particularly
relatively small remittance transfer providers--may choose not to offer
remittance transfers scheduled too far in advance, particularly
preauthorized remittance transfers that may extend over a series of
months. The Bureau believes that the market for preauthorized
remittance transfers is still in its nascent stages. Reluctance to
further develop and/or offer such products could reduce consumers'
access to the convenience of advance transfers. In other cases,
providers may pass any additional costs of risk management on to
consumers who schedule preauthorized transfers, in the form of less
favorable exchange rates or higher fees.
The proposal would give providers an option to schedule advance
remittance transfers, while potentially limiting the need for
additional exchange rate risk assumption, management, or minimization
techniques. Under the proposal, if a transfer is scheduled to occur
more than 10 days after the transfer is authorized, a provider could
disclose an estimate of the exchange rate, and other information that
depends on the exchange rate. The proposal links the time frame for use
of estimates to the proposed safe harbor described below for when a
provider would be deemed to have provided the pre-payment disclosure
for subsequent preauthorized transfers within a ``reasonable time''
prior to the scheduled transfer of the respective subsequent transfer.
Accordingly, remittance transfer providers would be able to use
estimates under proposed Sec. 1005.32(b)(2) only where a consumer
requests a transfer more than 10 days in advance, but would be expected
to provide actual exchange rates and the amount to be provided to the
recipient if the transfer is scheduled 10 or fewer days in advance. To
effectuate the purposes of the EFTA and facilitate compliance, the
Bureau proposes to use its authority under EFTA sections 904(a) and (c)
to permit this additional flexibility to provide estimates.
The Bureau solicits comment on the proposed changes allowing
providers additional flexibility to provide estimates on pre-payment
disclosures and receipts when the transfer is scheduled by the sender
to be made more than 10 days after it is authorized. Specifically, the
Bureau requests comment on whether estimates should be allowed in such
cases, and if so, the number of days in each case should be more or
less than 10 days and why. The Bureau specifically seeks information
and comment regarding the nature of any burden or cost associated with
setting exchange rates more than 10 days in advance of a payment, and
the potential effect on consumers to doing so. The Bureau has
structured the proposed threshold number of days to mesh with the safe
harbor proposed below regarding provision of disclosures relating to
subsequent preauthorized transfers within a ``reasonable time'' prior
to the individual transfer. The Bureau requests comment on whether this
linkage is appropriate and whether 10 days is the appropriate cut off
for both purposes.
The Bureau also recognizes that compared to disclosure of exact
exchange rates, disclosure of estimated exchange rates will likely
provide consumers less clear information about the service that they
are buying, and whether that service is more or less expensive than the
services offered by competitors. The Bureau therefore also solicits
comment as described below on whether remittance transfer providers
should be required to provide a follow-
[[Page 6318]]
up disclosure listing the actual exchange rate and related numbers.
Finally, the Bureau solicits comment on whether in lieu of providing an
estimate of the exchange rate on the disclosures for an advance
transfer, the Bureau should allow a provider to disclose a formula that
will be used to calculate the exchange rate that will apply to a
transfer, and that is based on information that is publicly available
prior to the time of transfer, such that a sender could use that
formula to calculate the exchange rate that will apply to the transfer.
Estimates When the Amount of the Preauthorized Remittance Transfers Can
Vary
In some cases, a sender may set up a preauthorized remittance
transfer arrangement where the amount of the first transfer and the
scheduled date of the first transfer are not known at the time the
arrangement is established. This may occur where the preauthorized
remittance transfer arrangement is established to pay a bill each month
(such as a utilities bill) and the amount of the bill and the date the
bill is due may vary each month. In this case, the sender may not have
received the next bill at the time the sender is establishing the
preauthorized remittance transfer arrangement, and thus would not know
the amount of the next bill and the date it is due.
The Bureau requests comment on whether a provider should be given
flexibility to estimate certain information in the disclosures for the
first scheduled transfer where the preauthorized remittance transfers
can vary in amount, and the provider does not know the exact amount of
the first transfer at the time the disclosures for that transfer are
given. Specifically, the Bureau requests comment on whether the Bureau
should allow providers in this case to use estimates for the following
information included on the pre-payment disclosure and receipt given at
the time the first transfer is requested and authorized: (i) The amount
of the transfer (in the currency in which the transfer is funded); (ii)
fees and taxes if they depend on the amount of the transfer; (iii) the
total amount of the transfer and fees; (iv) the date in the foreign
country on which the funds will be available, if the provider does not
know the exact due date of the next bill; (v) the exchange rate used by
the provider for the remittance transfer; (vi) the amount that will be
transferred to the designated recipient, in the currency in which the
funds will be received by the designated recipient, if required to