Agency Information Collection Activities: Proposed Collection; Comment Request, Title: Public Assistance Customer Satisfaction Survey, 64092-64094 [2011-26710]

Download as PDF 64092 Federal Register / Vol. 76, No. 200 / Monday, October 17, 2011 / Notices DEPARTMENT OF HEALTH AND HUMAN SERVICES National Institutes of Health Eunice Kennedy Shriver National Institute of Child Health & Human Development; Notice of Closed Meeting Pursuant to section 10(d) of the Federal Advisory Committee Act, as amended (5 U.S.C. App.), notice is hereby given of the following meeting. The meeting will be closed to the public in accordance with the provisions set forth in sections 552b(c)(4) and 552b(c)(6), Title 5 U.S.C., as amended. The grant applications and the discussions could disclose confidential trade secrets or commercial property such as patentable material, and personal information concerning individuals associated with the grant applications, the disclosure of which would constitute a clearly unwarranted invasion of personal privacy. Name of Committee: National Institute of Child Health and Human Development Initial Review Group, Function, Integration, and Rehabilitation Sciences Subcommittee. Date: November 3, 2011. Time: 8 a.m. to 5 p.m. Agenda: To review and evaluate grant applications. Place: Embassy Suites at the Chevy Chase Pavilion, 4300 Military Road, NW., Washington, DC 20015. Contact Person: Anne Krey, PhD, Scientific Review Officer, Division of Scientific Review, Eunice Kennedy Shriver National Institute of Child Health and Human Development, NIH, 6100 Executive Blvd., Room 5B01, Bethesda, MD 20892, 301–435– 6908, ak41o@nih.gov. (Catalogue of Federal Domestic Assistance Program Nos. 93.864, Population Research; 93.865, Research for Mothers and Children; 93.929, Center for Medical Rehabilitation Research; 93.209, Contraception and Infertility Loan Repayment Program, National Institutes of Health, HHS) Dated: October 6, 2011. Jennifer S. Spaeth, Director, Office of Federal Advisory Committee Policy. [FR Doc. 2011–26789 Filed 10–14–11; 8:45 am] BILLING CODE 4140–01–P DEPARTMENT OF HEALTH AND HUMAN SERVICES jlentini on DSK4TPTVN1PROD with NOTICES National Institutes of Health Eunice Kennedy Shriver National Institute of Child Health & Human Development; Notice of Closed Meeting Pursuant to section 10(d) of the Federal Advisory Committee Act, as VerDate Mar<15>2010 16:32 Oct 14, 2011 Jkt 226001 amended (5 U.S.C. App.), notice is hereby given of the following meeting. The meeting will be closed to the public in accordance with the provisions set forth in sections 552b(c)(4) and 552b(c)(6), Title 5 U.S.C., as amended. The grant applications and the discussions could disclose confidential trade secrets or commercial property such as patentable material, and personal information concerning individuals associated with the grant applications, the disclosure of which would constitute a clearly unwarranted invasion of personal privacy. Name of Committee: National Institute of Child Health and Human Development, Special Emphasis Panel. ZHD1 DRG–H 40 1. Date: November 3, 2011. Time: 1 p.m. to 4 p.m. Agenda: To review and evaluate grant applications. Place: National Institutes of Health, 6100 Executive Boulevard, Rockville, MD 20852. (Telephone Conference Call.) Contact Person: David H. Weinberg, PhD, Scientific Review Officer, Division of Scientific Review, Eunice Kennedy Shriver National Institute of Child Health and Human Development, NIH, 6100 Executive Blvd., Room 5B01, Rockville, MD 20852. 301–435–6973. David.Weinberg@nih.gov. (Catalogue of Federal Domestic Assistance Program Nos. 93.864, Population Research; 93.865, Research for Mothers and Children; 93.929, Center for Medical Rehabilitation Research; 93.209, Contraception and Infertility Loan Repayment Program, National Institutes of Health, HHS) Dated: October 6, 2011. Jennifer S. Spaeth, Director, Office of Federal Advisory Committee Policy. [FR Doc. 2011–26790 Filed 10–14–11; 8:45 am] BILLING CODE 4140–01–P DEPARTMENT OF HOMELAND SECURITY agencies to take this opportunity to comment on a proposed revision of a currently approved information collection. In accordance with the Paperwork Reduction Act of 1995, this notice seeks comments concerning the survey forms used to measure customer satisfaction against standards for performance and customer service, and generally gauge and make improvements to disaster services that increase customer satisfaction. DATES: Comments must be submitted on or before December 16, 2011. ADDRESSES: To avoid duplicate submissions to the docket, please use only one of the following means to submit comments: (1) Online. Submit comments at https://www.regulations.gov under Docket ID FEMA- 2011–0027. Follow the instructions for submitting comments. (2) Mail. Submit written comments to Docket Manager, Office of Chief Counsel, DHS/FEMA, 500 C Street, SW., Room 835, Washington, DC 20472– 3100. (3) Facsimile. Submit comments to (703) 483–2999. (4) E-mail. Submit comments to FEMA-POLICY@dhs.gov. Include Docket ID FEMA–2011–0027 in the subject line. All submissions received must include the agency name and Docket ID. Regardless of the method used for submitting comments or material, all submissions will be posted, without change, to the Federal eRulemaking Portal at https://www.regulations.gov, and will include any personal information you provide. Therefore, submitting this information makes it public. You may wish to read the Privacy Act notice that is available via the link in the footer of https:// www.regulations.gov. FOR FURTHER INFORMATION CONTACT: Federal Emergency Management Agency [Docket ID: FEMA–2011–0027; OMB No. 1660–0107] Agency Information Collection Activities: Proposed Collection; Comment Request, Title: Public Assistance Customer Satisfaction Survey Federal Emergency Management Agency, DHS. ACTION: Notice. AGENCY: PO 00000 Frm 00023 Fmt 4703 Sfmt 4703 Executive Order (EO) 12862 requires that all Federal agencies survey customers to determine the kind and quality of services they want and their level of satisfaction with existing services. The Government Performance and Results Act (GPRA) requires agencies to set SUPPLEMENTARY INFORMATION: The Federal Emergency Management Agency, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal SUMMARY: Kathy Canaday, Customer Satisfaction Analyst, FEMA, 940 891–8856 or Maggie Billing, Program Analyst, FEMA, 940 891–8709 for additional information. You may contact the Records Management Division for copies of the proposed collection of information at facsimile number (202) 646–3347 or e-mail address: FEMAInformation-CollectionsManagement@dhs.gov. E:\FR\FM\17OCN1.SGM 17OCN1 64093 Federal Register / Vol. 76, No. 200 / Monday, October 17, 2011 / Notices missions and goals, and measure performance against them. FEMA will fulfill these requirements by collecting customer satisfaction information through administration of surveys of the Recovery Directorate (RD) external customers who receive Public Assistance grants so that communities can quickly respond to and recover from major disasters or emergencies declared by the President. The measurement results will come from the FEMA Public Assistance Customer Satisfaction Survey. Collection of Information Title: Public Assistance Customer Satisfaction Survey. Type of Information Collection: Revision of a currently approved information collection. insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Affected Public: Not-for-profit institutions, State, Local, and Tribal Governments. Estimated Total Annual Burden Hours: 3,695 hours. OMB Number: 1660–0107. Form Titles and Numbers: FEMA Form 519–0–1 T, Public Assistance Customer Satisfaction Survey (Telephone); FEMA Form 519–0–1 INT, Public Assistance Customer Satisfaction Survey (Web); FEMA Form 519–0–1, Public Assistance Customer Satisfaction Survey (Fill-able). Abstract: This collection of information enables the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency’s programs. This feedback will provide ESTIMATED ANNUALIZED BURDEN HOURS Type of respondent Not-for-profit institutions State, Local or Tribal Government. Sub-Total ................ Not-for-profit institutions State, Local or Tribal Government. Sub-Total ................ Not-for-profit institutions State, Local or Tribal Government. Sub-Total ................ Not-for-profit institutions State, Local or Tribal Government. Sub-Total ................ Not-for-profit institutions jlentini on DSK4TPTVN1PROD with NOTICES State, Local or Tribal Government. Number of responses per respondent Avg. burden per response 20 minutes (or .333 hours) 630 1 15 158 5,670 1 15 1,418 6,300 ........................ ........................ 1,575 157 1 20 52 1,418 1 20 473 1,575 ........................ ........................ 525 157 1 20 52 1,418 1 20 473 1,575 ........................ ........................ 525 52 1 20 17 473 1 20 158 525 ........................ ........................ 175 52 1 20 17 473 1 20 158 Number of respondents Form name/form number (Phone) Public Assistance Customer Satisfaction Survey/ FEMA Form 519–0–1T. Public Assistance Customer Satisfaction Survey/ FEMA Form 519–0–1T. (Phone) ................................................................ (Fillable Form) Public Assistance Customer Satisfaction Survey/ FEMA Form 519–0–1. Public Assistance Customer Satisfaction Survey/ FEMA Form 519–0–1. (Fill able Form) .................................................... (Web-based) Public Assistance Customer Satisfaction Survey/ FEMA Form 519–0–1INT. Public Assistance Customer Satisfaction Survey/ FEMA Form 519–0–1INT. (Web-based) ........................................................ (Fillable Form/Fax) Public Assistance Customer Satisfaction Survey/ FEMA Form 519–0–1. Public Assistance Customer Satisfaction Survey/ FEMA Form 519–0–1. (Fax) .................................................................... (Fillable Form/Mail/Paper) Public Assistance Customer Satisfaction Survey/ FEMA Form 519–0–1. Public Assistance Customer Satisfaction Survey/ FEMA Form 519–0–1. Total annual burden (in hours) Sub-Total ................ (Mail/Paper) ......................................................... 525 ........................ ........................ 175 Total Sub-Total ....... (Phone, Fillable, Web-Based) ............................. 10,500 ........................ ........................ 2,975 (Focus Groups) Focus Groups based on 12 participants for each Session and 1 Session for each of 5 Regions Per Year. 60 1 3 180 Not-for-profit institutions VerDate Mar<15>2010 16:32 Oct 14, 2011 Jkt 226001 PO 00000 Frm 00024 Fmt 4703 Sfmt 4703 E:\FR\FM\17OCN1.SGM 17OCN1 64094 Federal Register / Vol. 76, No. 200 / Monday, October 17, 2011 / Notices ESTIMATED ANNUALIZED BURDEN HOURS—Continued Type of respondent State, Local or Tribal Government. Number of responses per respondent Number of respondents Form name/form number Avg. burden per response 20 minutes (or .333 hours) Total annual burden (in hours) Focus Groups based on 12 participants for each Session and 3 Sessions for each of 5 Regions Per Year. 180 1 3 540 Sub-Total ................ (Focus Groups) .................................................... 240 ........................ ........................ 720 Total ................ .............................................................................. 10,740 ........................ ........................ 3,695 Estimated Cost: The estimated annual cost to respondents for the hour burden is $131,394.76. There are no annual costs to respondents operations and maintenance costs for technical services. There are no annual start-up or capital costs. The total annual non-labor cost is $7,344. The cost to the Federal government is $828,407.59. Comments Gary L. Anderson, Acting Chief Administrative Officer, Mission Support Bureau, Federal Emergency Management Agency, Department of Homeland Security. [FR Doc. 2011–26710 Filed 10–14–11; 8:45 am] BILLING CODE 9111–23–P jlentini on DSK4TPTVN1PROD with NOTICES (Presidentially Declared Disasters); 97.039, Hazard Mitigation Grant.) Federal Emergency Management Agency W. Craig Fugate, Administrator, Federal Emergency Management Agency. [Internal Agency Docket No. FEMA–4022– DR; Docket ID FEMA–2011–0001] [FR Doc. 2011–26712 Filed 10–14–11; 8:45 am] Vermont; Amendment No. 8 to Notice of a Major Disaster Declaration Federal Emergency Management Agency, DHS. ACTION: Notice. AGENCY: Comments may be submitted as indicated in the ADDRESSES caption above. Comments are solicited to (a) Evaluate whether the proposed data collection is necessary for the proper performance of the agency, including whether the information shall have practical utility; (b) evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (c) enhance the quality, utility, and clarity of the information to be collected; and (d) minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. VerDate Mar<15>2010 DEPARTMENT OF HOMELAND SECURITY 16:32 Oct 14, 2011 Jkt 226001 This notice amends the notice of a major disaster declaration for State of Vermont (FEMA–4022–DR), dated September 1, 2011, and related determinations. DATES: Effective Date: September 26, 2011. FOR FURTHER INFORMATION CONTACT: Peggy Miller, Office of Response and Recovery, Federal Emergency Management Agency, 500 C Street, SW., Washington, DC 20472, (202) 646–3886. SUPPLEMENTARY INFORMATION: The Federal Emergency Management Agency (FEMA) hereby gives notice that pursuant to the authority vested in the Administrator, under Executive Order 12148, as amended, James N. Russo, of FEMA is appointed to act as the Federal Coordinating Officer for this disaster. This action terminates the appointment of Craig A. Gilbert as Federal Coordinating Officer for this disaster. (The following Catalog of Federal Domestic Assistance Numbers (CFDA) are to be used for reporting and drawing funds: 97.030, Community Disaster Loans; 97.031, Cora Brown Fund; 97.032, Crisis Counseling; 97.033, Disaster Legal Services; 97.034, Disaster Unemployment Assistance (DUA); 97.046, Fire Management Assistance Grant; 97.048, Disaster Housing Assistance to Individuals and Households in Presidentially Declared Disaster Areas; 97.049, Presidentially Declared Disaster Assistance— Disaster Housing Operations for Individuals and Households; 97.050, Presidentially Declared Disaster Assistance to Individuals and Households—Other Needs; 97.036, Disaster Grants—Public Assistance Frm 00025 Fmt 4703 Sfmt 4703 DEPARTMENT OF HOMELAND SECURITY Federal Emergency Management Agency SUMMARY: PO 00000 BILLING CODE 9111–23–P [Internal Agency Docket No. FEMA–4019– DR; Docket ID FEMA–2011–0001] North Carolina; Amendment No. 9 to Notice of a Major Disaster Declaration Federal Emergency Management Agency, DHS. ACTION: Notice. AGENCY: This notice amends the notice of a major disaster declaration for the State of North Carolina (FEMA–4019– DR), dated August 31, 2011, and related determinations. DATES: Effective Date: October 7, 2011. FOR FURTHER INFORMATION CONTACT: Peggy Miller, Office of Response and Recovery, Federal Emergency Management Agency, 500 C Street, SW., Washington, DC 20472, (202) 646–3886. SUPPLEMENTARY INFORMATION: The notice of a major disaster declaration for the State of North Carolina is hereby amended to include the following areas among those areas determined to have been adversely affected by the event declared a major disaster by the President in his declaration of August 31, 2011. SUMMARY: Bladen County for Individual Assistance. Columbus and Sampson Counties for Individual Assistance (already designated for Public Assistance, including direct federal assistance). The following Catalog of Federal Domestic Assistance Numbers (CFDA) are to be used for reporting and drawing funds: 97.030, Community Disaster Loans; 97.031, Cora Brown Fund; 97.032, Crisis Counseling; E:\FR\FM\17OCN1.SGM 17OCN1

Agencies

[Federal Register Volume 76, Number 200 (Monday, October 17, 2011)]
[Notices]
[Pages 64092-64094]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-26710]


=======================================================================
-----------------------------------------------------------------------

DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency

[Docket ID: FEMA-2011-0027; OMB No. 1660-0107]


Agency Information Collection Activities: Proposed Collection; 
Comment Request, Title: Public Assistance Customer Satisfaction Survey

AGENCY: Federal Emergency Management Agency, DHS.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: The Federal Emergency Management Agency, as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public and other Federal agencies to take this opportunity 
to comment on a proposed revision of a currently approved information 
collection. In accordance with the Paperwork Reduction Act of 1995, 
this notice seeks comments concerning the survey forms used to measure 
customer satisfaction against standards for performance and customer 
service, and generally gauge and make improvements to disaster services 
that increase customer satisfaction.

DATES: Comments must be submitted on or before December 16, 2011.

ADDRESSES: To avoid duplicate submissions to the docket, please use 
only one of the following means to submit comments:
    (1) Online. Submit comments at https://www.regulations.gov under 
Docket ID FEMA- 2011-0027. Follow the instructions for submitting 
comments.
    (2) Mail. Submit written comments to Docket Manager, Office of 
Chief Counsel, DHS/FEMA, 500 C Street, SW., Room 835, Washington, DC 
20472-3100.
    (3) Facsimile. Submit comments to (703) 483-2999.
    (4) E-mail. Submit comments to FEMA-POLICY@dhs.gov. Include Docket 
ID FEMA-2011-0027 in the subject line.
    All submissions received must include the agency name and Docket 
ID. Regardless of the method used for submitting comments or material, 
all submissions will be posted, without change, to the Federal 
eRulemaking Portal at https://www.regulations.gov, and will include any 
personal information you provide. Therefore, submitting this 
information makes it public. You may wish to read the Privacy Act 
notice that is available via the link in the footer of https://www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: Kathy Canaday, Customer Satisfaction 
Analyst, FEMA, 940 891-8856 or Maggie Billing, Program Analyst, FEMA, 
940 891-8709 for additional information. You may contact the Records 
Management Division for copies of the proposed collection of 
information at facsimile number (202) 646-3347 or e-mail address: FEMA-Information-Collections-Management@dhs.gov.

SUPPLEMENTARY INFORMATION: Executive Order (EO) 12862 requires that all 
Federal agencies survey customers to determine the kind and quality of 
services they want and their level of satisfaction with existing 
services. The Government Performance and Results Act (GPRA) requires 
agencies to set

[[Page 64093]]

missions and goals, and measure performance against them. FEMA will 
fulfill these requirements by collecting customer satisfaction 
information through administration of surveys of the Recovery 
Directorate (RD) external customers who receive Public Assistance 
grants so that communities can quickly respond to and recover from 
major disasters or emergencies declared by the President. The 
measurement results will come from the FEMA Public Assistance Customer 
Satisfaction Survey.

Collection of Information

    Title: Public Assistance Customer Satisfaction Survey.
    Type of Information Collection: Revision of a currently approved 
information collection.
    OMB Number: 1660-0107.
    Form Titles and Numbers: FEMA Form 519-0-1 T, Public Assistance 
Customer Satisfaction Survey (Telephone); FEMA Form 519-0-1 INT, Public 
Assistance Customer Satisfaction Survey (Web); FEMA Form 519-0-1, 
Public Assistance Customer Satisfaction Survey (Fill-able).
    Abstract: This collection of information enables the Agency to 
garner customer and stakeholder feedback in an efficient, timely 
manner, in accordance with our commitment to improving service 
delivery. The information collected from customers and stakeholders 
will help ensure that users have an effective, efficient, and 
satisfying experience with the Agency's programs. This feedback will 
provide insights into customer or stakeholder perceptions, experiences 
and expectations, provide an early warning of issues with service, or 
focus attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    Affected Public: Not-for-profit institutions, State, Local, and 
Tribal Governments.
    Estimated Total Annual Burden Hours: 3,695 hours.

                                                            Estimated Annualized Burden Hours
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                                                            Avg. burden
                                                                                                             Number of     per response    Total annual
               Type of respondent                         Form name/form number              Number of     responses per    20 minutes      burden  (in
                                                                                            respondents     respondent       (or .333         hours)
                                                                                                                              hours)
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                 (Phone)                                                  ..............  ..............  ..............
Not-for-profit institutions....................  Public Assistance Customer Satisfaction             630               1              15             158
                                                  Survey/FEMA Form 519-0-1T.
State, Local or Tribal Government..............  Public Assistance Customer Satisfaction           5,670               1              15           1,418
                                                  Survey/FEMA Form 519-0-1T.
                                                                                         ---------------------------------------------------------------
    Sub-Total..................................  (Phone)................................           6,300  ..............  ..............           1,575
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                 (Fillable Form)
Not-for-profit institutions....................  Public Assistance Customer Satisfaction             157               1              20              52
                                                  Survey/FEMA Form 519-0-1.
State, Local or Tribal Government..............  Public Assistance Customer Satisfaction           1,418               1              20             473
                                                  Survey/FEMA Form 519-0-1.
                                                                                         ---------------------------------------------------------------
    Sub-Total..................................  (Fill able Form).......................           1,575  ..............  ..............             525
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                 (Web-based)
Not-for-profit institutions....................  Public Assistance Customer Satisfaction             157               1              20              52
                                                  Survey/FEMA Form 519-0-1INT.
State, Local or Tribal Government..............  Public Assistance Customer Satisfaction           1,418               1              20             473
                                                  Survey/FEMA Form 519-0-1INT.
                                                                                         ---------------------------------------------------------------
    Sub-Total..................................  (Web-based)............................           1,575  ..............  ..............             525
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                 (Fillable Form/Fax)
Not-for-profit institutions....................  Public Assistance Customer Satisfaction              52               1              20              17
                                                  Survey/FEMA Form 519-0-1.
State, Local or Tribal Government..............  Public Assistance Customer Satisfaction             473               1              20             158
                                                  Survey/FEMA Form 519-0-1.
                                                                                         ---------------------------------------------------------------
    Sub-Total..................................  (Fax)..................................             525  ..............  ..............             175
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                 (Fillable Form/Mail/Paper)
Not-for-profit institutions....................  Public Assistance Customer Satisfaction              52               1              20              17
                                                  Survey/FEMA Form 519-0-1.
State, Local or Tribal Government..............  Public Assistance Customer Satisfaction             473               1              20             158
                                                  Survey/FEMA Form 519-0-1.
                                                                                         ---------------------------------------------------------------
    Sub-Total..................................  (Mail/Paper)...........................             525  ..............  ..............             175
========================================================================================================================================================
    Total Sub-Total............................  (Phone, Fillable, Web-Based)...........          10,500  ..............  ..............           2,975
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                 (Focus Groups)
Not-for-profit institutions....................  Focus Groups based on 12 participants                60               1               3             180
                                                  for each Session and 1 Session for
                                                  each of 5 Regions Per Year.

[[Page 64094]]

 
State, Local or Tribal Government..............  Focus Groups based on 12 participants               180               1               3             540
                                                  for each Session and 3 Sessions for
                                                  each of 5 Regions Per Year.
                                                                                         ---------------------------------------------------------------
    Sub-Total..................................  (Focus Groups).........................             240  ..............  ..............             720
========================================================================================================================================================
        Total..................................  .......................................          10,740  ..............  ..............           3,695
--------------------------------------------------------------------------------------------------------------------------------------------------------

    Estimated Cost: The estimated annual cost to respondents for the 
hour burden is $131,394.76. There are no annual costs to respondents 
operations and maintenance costs for technical services. There are no 
annual start-up or capital costs. The total annual non-labor cost is 
$7,344. The cost to the Federal government is $828,407.59.

Comments

    Comments may be submitted as indicated in the ADDRESSES caption 
above. Comments are solicited to (a) Evaluate whether the proposed data 
collection is necessary for the proper performance of the agency, 
including whether the information shall have practical utility; (b) 
evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (c) enhance the quality, utility, and 
clarity of the information to be collected; and (d) minimize the burden 
of the collection of information on those who are to respond, including 
through the use of appropriate automated, electronic, mechanical, or 
other technological collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.

Gary L. Anderson,
Acting Chief Administrative Officer, Mission Support Bureau, Federal 
Emergency Management Agency, Department of Homeland Security.
[FR Doc. 2011-26710 Filed 10-14-11; 8:45 am]
BILLING CODE 9111-23-P
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.