Agency Information Collection Activities; Submission for Office of Management and Budget Review; Comment Request; Experimental Study: Effect of Promotional Offers in Direct-to-Consumer Prescription Drug Print Advertisements on Consumer Product Perceptions, 58011-58018 [2011-23926]
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Federal Register / Vol. 76, No. 181 / Monday, September 19, 2011 / Notices
Medicare Beneficiary Database (MBD)
(09–70–0536), from the National Claims
History File (NCH) (09–70–0558), and
from ACOs that provide the information
as required to perform the statutory
functions of beneficiary assignment,
implementation of quality and other
reporting requirements, and
determination of shared savings.
EXEMPTIONS CLAIMED FOR THIS SYSTEM:
None.
Dated: September 14, 2011.
Michelle Snyder,
Deputy Chief Operating Officer, Centers for
Medicare & Medicaid Services.
BILLING CODE 4120–03–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Food and Drug Administration
[Docket No. FDA–2010–N–0465]
Agency Information Collection
Activities; Submission for Office of
Management and Budget Review;
Comment Request; Experimental
Study: Effect of Promotional Offers in
Direct-to-Consumer Prescription Drug
Print Advertisements on Consumer
Product Perceptions
Food and Drug Administration,
HHS.
ACTION:
Notice.
The Food and Drug
Administration (FDA) is announcing
that a proposed collection of
information has been submitted to the
Office of Management and Budget
(OMB) for review and clearance under
the Paperwork Reduction Act of 1995.
DATES: Fax written comments on the
collection of information by October 19,
2011.
ADDRESSES: To ensure that comments on
the information collection are received,
OMB recommends that written
comments be faxed to the Office of
Information and Regulatory Affairs,
OMB, Attn: FDA Desk Officer, Fax: 202–
395–7285, or e-mailed to
oira_submission@omb.eop.gov. All
comments should be identified with the
OMB control number 0910–New and
title ‘‘Experimental Study: Effect of
Promotional Offers in Direct-toConsumer Prescription Drug Print
Advertisements on Consumer Product
Perceptions.’’ Also include the FDA
docket number found in brackets in the
heading of this document.
FOR FURTHER INFORMATION CONTACT:
Juanmanuel Vilela, Office of
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SUMMARY:
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SUPPLEMENTARY INFORMATION:
I. Background
In compliance with 44 U.S.C. 3507,
FDA has submitted the following
proposed collection of information to
OMB for review and clearance.
Experimental Study: Effect of
Promotional Offers in Direct-toConsumer Prescription Drug Print
Advertisements on Consumer Product
Perceptions—(OMB Control Number
0910–New)
[FR Doc. 2011–23959 Filed 9–15–11; 11:15 am]
AGENCY:
Information Management, Food and
Drug Administration, 1350 Piccard Dr.,
PI50–400B, Rockville, MD 20850, 301–
796–7651,
Juanmanuel.Vilela@fda.hhs.gov.
Section 502(n) of the Federal Food,
Drug, and Cosmetic Act (the FD&C Act)
(21 U.S.C. 352(n)) requires
advertisements for prescription drugs to
include, among other things, ‘‘such
information in brief summary relating to
side effects, contraindications, and
effectiveness as shall be required in
regulations.’’ Under this authority, FDA
has issued regulations to require most
prescription drug advertisements to
provide a ‘‘true statement of information
in brief summary relating to side effects,
contraindications, and effectiveness.’’
(§ 202.1(e) (1) (21 CFR 202.1(e)(1)). To
satisfy this requirement, an
advertisement that makes claims about
a prescription drug must also include a
‘‘fair balance’’ of information about the
benefits and risks of the advertised
product, in terms of both content and
presentation (§ 202.1(e)(5)(ii)). In part,
§ 202.1(e)(6)(i) states that [a]n
advertisement for a prescription drug is
false, lacking in fair balance, or
otherwise misleading, or otherwise
violative of section 502(n) of the act,
among other reasons, if it [c]ontains a
representation or suggestion, not
approved or permitted for use in the
labeling, that a drug is better, more
effective, useful in a broader range of
conditions or patients (as used in
§ 202.1 ’’patients’’ means humans and
in the case of veterinary drugs, other
animals) safer, has fewer, or less
incidence of, or less serious side effects
or contraindications than has been
demonstrated by substantial evidence or
substantial clinical experience (as
described in paragraphs (e)(4)(ii)(b) and
(e)(4)(ii)(c) of § 202.1) whether or not
such representations are made by
comparison with other drugs or
treatments, and whether or not such a
representation or suggestion is made
directly or through use of published or
unpublished literature, quotations, or
other references.
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FDA’s current regulations provide a
limited exception to the requirement in
§ 202.1(e)(1), of presenting a true
statement of information in brief
summary, for ‘‘reminder
advertisements’’ (‘‘reminder ads’’)—
advertisements that draw attention to
the name of the product but do not
make representations about the
product’s indication(s) or dosage
recommendations (§ 202.1(e)(2)(i)).
(Certain drugs are not permitted to
qualify for the reminder advertisement
exemption.) To meet the terms of this
exemption, reminders ads must in
general be limited to the proprietary and
established name of the product and the
established name of each active
ingredient in the drug product.
Reminder ads may also (optionally)
contain information about the product’s
quantitative ingredients, dosage form,
quantity, price, and manufacturer, as
well as other written, printed, or graphic
matter containing no representation or
suggestion relating to the product.
Further, reminder ads that are intended
to provide consumers with information
concerning the price charged for a
prescription drug product need not meet
the terms of § 202.1(e)(2)(i) in order to
be exempt from § 202.1(e)(1) if they
meet all of the conditions in § 200.200
(21 CFR 200.200). That regulation, in
turn, applies to prescription drug
reminders ads that are intended solely
to provide consumers with information
concerning the price charged for a
prescription for a particular drug
product, and the reminder ad contains
no representation or suggestion
concerning the drug product’s safety,
effectiveness, or indications for use
(§ 200.200(a)(1) and (b)).
A topic of ongoing interest for
consumer product manufacturers and
retailers is the use of consumer-oriented
sales promotions such as free trial
offers, discounts, money-back
guarantees, and rebates. Such
promotions are widely used in many
product categories, including
prescription drugs.
Prior research has demonstrated that
the type of promotion offered can affect
how consumers respond to the
promotion (Refs. 1, 2, and 3). Price
incentives 1 may act as cues about
product quality. For example, a price
incentive may not only act as an
economic incentive to buy the product,
it may also artificially enhance
consumers’ perceptions of the product’s
quality (Ref. 4). In the case that
1 In this document, we use the terms ‘‘price
incentive’’ and ‘‘coupon’’ interchangeably to refer to
the types of promotional offers to be addressed in
our study.
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consumers can readily test the
performance of some products (termed
‘‘experience’’ goods; Ref. 5), this
misperception is quickly corrected
through the consumer’s use of the
product. In situations where little
information about the product is
available or when consumers are
unmotivated to seek further
information, consumers may use price
as a heuristic cue to ascertain the
quality of a product. Rao (2005; Ref. 6)
has referred to the use of price as a cue
to quality as the ‘‘price-quality
heuristic,’’ where heuristics are
conceptualized as mental shortcuts that
minimize cognitive effort to process
information and are used when
individuals are unable or unwilling to
engage in more analytical processing of
information (Ref. 7). For example, if
length of warranty is strongly believed
to be a good predictor of quality, then
consumers may perceive a product as
higher quality when a long warranty is
present than when one is not present
(Ref. 8). Thus, price incentives may
have the potential to act as an
‘‘inference rule’’ (or heuristic; Refs. 7
and 9) and, when present, they may
preempt consumers from thinking
carefully about the product information
contained in the advertisement (i.e.,
fully elaborating on the information).
This could result in either favorable or
unfavorable beliefs about the product
(Refs. 10 and 11). If a price incentive
offer acts as a mental heuristic in such
a way as to result in an unbalanced or
misleading impression of the product’s
safety or efficacy, however, this would
raise concerns for FDA.
Consumers vary in their reactions to
price incentive promotions, and
researchers and economists have
proposed a number of explanations for
why some consumers are sensitive to
these tactics. Two such traits are ‘‘price
consciousness’’ and ‘‘belief in the pricequality relationship.’’ Price
consciousness is defined as the degree
to which the consumer focuses
exclusively on paying low prices. Belief
in the price-quality relationship is
defined as the degree to which one
believes a higher price indicates
superior quality (Ref. 12). A broader
trait of ‘‘value consciousness’’ has also
been used. This trait involves
assumptions about the construct of
perceived value and its relationship (a
ratio) with the constructs of perceived
quality and perceived price.
While price incentive promotions
have been extensively studied in the
context of package goods, information
on their effects in direct-to-consumer
(DTC) prescription drug ads is limited.
One relevant study (Ref. 13) found that
a free-trial offer in a DTC ad for a high
cholesterol drug resulted in more
favorable perceptions of the product and
the ad (both rated as good/bad,
favorable/unfavorable, and pleasant/
unpleasant), and greater intentions to
ask about the product. No differences
were found in terms of perceived
product risk. However, the study did
not measure perceptions of product risk
and benefit separately, or
comprehension of risk and benefit
information. Additionally, no attempt
was made to control for factors that may
predispose individuals toward coupon
use nor was the study conducted with
the target population (high cholesterol
sufferers). We propose to expand on this
initial study by measuring perceived
product risk and benefit separately,
measuring risk and benefit
comprehension, investigating a variety
of price incentive offers, recruiting a
wider range of the target audience from
malls and online, and by measuring
traits that may predispose individuals to
be susceptible to coupon influence.
The current study will examine what
effect, if any, the presence of
promotional offers in DTC prescription
drug ads have on the following: (1)
Consumers’ perceptions of product risks
and benefits, (2) recall of product risks
and benefits, and (3) strongly held
beliefs that may act as potential
moderators.
Design Overview: Study 1: This study
will examine types of promotional offers
(for example, free trial offer; money off
cost; money back guarantee; buy one,
get one free; and no offer) in three types
of drug advertisements (prescription
drug full product, over-the-counter
(OTC), and prescription drug reminder).
The fictitious test product will treat
insomnia and will be modeled on an
actual drug used to treat this condition.
Participants will be consumers who
have insomnia or who self-identify as
having met the diagnostic criteria for
insomnia. Prescription drug full product
advertisements contain information
about both benefits and risks, OTC drug
advertisements contain benefit
information but not risk information,
and prescription drug reminder
advertisements do not contain either
benefit or risk information.
Study 1 will be administered in two
modes, online and mall-intercept, in
order to assess the effects of mode on
study results. Table 1 of this document
illustrates the design; the specific
promotional offers examined will be
determined through pretesting. Offers
that demonstrate the most effect on
perceptions of product efficacy and risk
will be selected for the main study.
Study 1 is experimental in method:
participants will be randomly assigned
to read one ad version. After reading the
ad, participants will answer a series of
questions about the drug. We will test
how the offer type affects their recall of
the benefit and risk information, their
perceptions of the benefits and risks of
the drug, their perceptions of the
incentive, and their behavioral intention
to look for more information about the
product and try the product. We will
also test how mode of administration
(online versus mall intercept) affects
these variables.
TABLE 1—STUDY 1 DESIGN, MODE 1 (ONLINE, INTERNET PANEL)
Type of advertisement
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Promotional offer
(examples)
Efficacy and risk
(prescription full)
Efficacy only
(OTC)
None
(prescription reminder)
Online
Online
Online
Online
Online
Online
Online
Online
Online
Online
Online
Online
Online
Online
Online
Free trial offer ..............................................................................
Buy one, get one free ..................................................................
Money off cost .............................................................................
Money back guarantee ................................................................
Control: No offer ..........................................................................
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TABLE 2—STUDY 1 DESIGN, MODE 2 (MALL INTERCEPT)
Type of advertisement
Promotional offer
(examples)
Efficacy and risk
(prescription full)
Efficacy only
(OTC)
None
(prescription reminder)
Mall
Mall
Mall
Mall
Mall
Mall
Mall
Mall
Mall
Mall
Mall
Mall
Mall
Mall
Mall
Free trial offer ..............................................................................
Buy one, get one free ..................................................................
Money off cost .............................................................................
Money back guarantee ................................................................
Control: No offer ..........................................................................
Study 2: We propose to replicate the
online mode from Study 1 in a second
medical condition, high blood pressure.
TABLE 3—STUDY 2 DESIGN (ONLINE, INTERNET PANEL)
Type of advertisement
Promotional offer
(examples)
Efficacy and risk
(prescription full)
Efficacy only
(OTC)
None
(prescription reminder)
Online
Online
Online
Online
Online
Online
Online
Online
Online
Online
Online
Online
Online
Online
Online
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Free trial offer ..............................................................................
Buy one, get one free ..................................................................
Money off cost .............................................................................
Money back guarantee ................................................................
Control: No offer ..........................................................................
The test product in Study 2 will be for
the treatment of high blood pressure.
Participants will be consumers who
have been told by a health care
professional that they have high blood
pressure. As with Study 1, this study is
experimental in method: participants
will be randomly assigned to read one
ad version. After reading the ad,
participants will answer a series of
questions about the drug. We will test
how the offer type affects perceived
efficacy, perceived risk, behavioral
intention, and recall of the benefit and
risk information.
Data will be collected using an
Internet protocol (Studies 1 and 2) and
mall intercept (Study 1). Consumers
who have insomnia or self-identify as
meeting the criteria for insomnia will be
recruited for Study 1 and consumers
who have been told by a health care
professional that they have high blood
pressure will be recruited for Study 2.
Because the task presumes basic reading
abilities, all selected participants must
speak and read English fluently.
Participants must be 18 years or older.
We will use analysis of variance and
regressions to test hypotheses.
Interviews are expected to last no more
than 20 minutes. A total of 5,850
participants will be involved in the
studies. This will be a one-time (rather
than annual) collection of information.
In accordance with 5 CFR 1320.8(d),
FDA published a 60-day notice for
public comment in the Federal Register
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of September 22, 2010 (75 FR 57798)
Docket No FDA–2010–N–0465). FDA
received five comments. In the
following section, we outline the
observations and suggestions raised in
the comments and provide our
responses.
Two comments wrote in support of
the study. We thank those who
commented for their support of this
research.
(Comment 1) One comment spoke
against FDA conducting the research,
saying (in part), ‘‘[T]his survey is so
unnecessary and such a waste of tax
dollars * * * [W]e all know already
how consumers take this information
* * * [Y]ou can see from teh (sic) way
the ads are presented what the big
money big pharma con men are up to.’’
(Response) We thank the citizen that
took the time to comment on this study.
The purpose of this study is to examine
the potential impact on perceptions of
product safety and efficacy of price
incentives included in the body of a
prescription drug advertisement. We
disagree that the field has definitively
answered the question of how
consumers will ‘‘take this information.’’
As described in the background section
of the study in Ref. 13 (Bhutada), one
study that examined the impact of a
price incentive in a prescription drug
print advertisement found that
consumers who saw an ad with a price
incentive had favorable perceptions of
the product and the ad, perceptions of
the product and greater intentions to ask
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about the product. No differences were
found in terms of perceived product
risk. However, the study did not
measure perceptions of product risk and
benefit separately, or comprehension of
risk and benefit information. In
addition, we note that the findings of
other academic studies in this field
point in two different directions;
research shows the presence of price
incentives can foster beliefs about
product quality or diminish beliefs
about product quality. Therefore, the
lack of information about the potential
influence of price incentive offers on
risk and benefit comprehension and the
conflicting findings in the current
literature make this is an opportune area
in which to conduct an empirical study.
Two comments included multiple
points about the study justification and
design. We thank those who provided
the comments for taking the time to
provide detailed comments on our study
and respond to their points in the
paragraphs that follow.
(Comment 2) This comment suggested
that the proposed study is not necessary
for the proper performance of FDA’s
functions because no evidence of a
serious or widespread problem with
price incentives has been identified.
(Response) FDA disagrees with this
assertion. While no ‘‘serious or
widespread problem’’ has been
previously identified, the Agency has
observed increasing use of a variety of
price incentive promotional offers in
DTC print advertisements for
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prescription drugs. The proposed study
is intended to help the Agency better
understand what effect, if any, these
price incentive promotions have on
consumer perceptions of risk and
benefit information about the advertised
prescription drugs. Improving FDA’s
understanding of these effects will assist
the Agency in proactively meeting its
responsibility to implement the FD&C
Act. As already noted, both the FD&C
Act and existing regulations issued to
implement it are concerned with
ensuring that prescription drug
advertisements, including DTC print
ads, provide appropriate risk and
benefit information and are not
otherwise misleading. (See, e.g., 21
U.S.C. 352(n) and 321(n); 202.1(e);) The
study will provide information to help
the Agency assess how these mandates
can be met where price incentives are
employed, and is therefore ‘‘necessary
for the proper performance of FDA’s
functions * * *’’ (44 U.S.C. 3508).
(Comment 3) This comment suggested
that the inclusion of a truthful price
incentive in an otherwise compliant
DTC advertisement cannot render the
advertisement false, misleading or
lacking fair balance under the FD&C Act
regardless of the psychological theories
implicated. The comment further
asserted that the inclusion of a truthful
price incentive into an otherwise
compliant DTC ad cannot serve as the
basis for FDA to initiate regulatory
action against the ad under the FD&C
Act.
(Response) FDA believes that if the
inclusion of a ‘‘truthful’’ price incentive
in promotional material results in an
unbalanced net impression of the drug
product, that this would create a
misleading impression of risk and
benefit. As explained in FDA’s draft
guidance for industry entitled
‘‘Presenting Risk Information in
Prescription Drug and Medical Device
Promotion,’’ it is important to
emphasize that when FDA evaluates the
risk communication in a promotional
piece, FDA looks not just at specific
risk-related statements, but at the net
impression—i.e., the message
communicated by all elements of the
piece as a whole. The purpose of the
evaluation is to determine whether the
piece as a whole conveys an accurate
and non-misleading impression of the
benefits and risks of the promoted
product. Manufacturers should therefore
focus not just on individual claims or
presentations, but on the promotional
piece as a whole. A promotional
communication that conveys a
deceptive net impression of the product
could be misleading, even if specific
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individual claims or presentations are
not misleading (Ref. 14).
Thus, even if a price incentive
included in an advertisement is in fact
‘‘truthful,’’ the net impression of the
promotional piece as a whole can be
unbalanced or misleading, which may
in turn violate existing regulations. FDA
proposes this study to help determine
whether or not including a price
incentive in a DTC print advertisement
for a prescription drug can result in an
unbalanced or otherwise misleading net
impression of the drug product.
(Comment 4) This comment stated
that the study may provide interesting
information about the effect of price
incentives on consumer attitudes
toward a brand and useful information
on optimal advertising practices, but it
cannot provide information relevant to
the statutory and regulatory
requirements applicable to DTC
advertising.
(Response) FDA disagrees that the
study cannot provide information
relevant to the statutory and regulatory
requirements applicable to DTC
advertising. As noted previously, this
study will examine issues that are well
within FDA’s regulatory authority—
whether the inclusion of price
incentives in prescription drug ads
impacts a consumer’s understanding of
the risk and benefit information of the
drug. In particular, we are interested to
learn whether the inclusion of price
incentives can interfere with the fair
balance of information and cause a
misleading net impression. Knowing
whether or not misleading impressions
result is a prerequisite to considering
how any such misleading effects should
be addressed.
(Comment 5) One comment contends
that the citation to § 202.1(e)(6)(i)
included in the 60-day notice (75 FR
57798) is inaccurately truncated, and
further asserts that the only indirect
claims and representations subject to
this regulation are those made through
use of literature, quotations, or other
references. The comment argues that
because price incentives do not involve
the use of published or unpublished
literature, quotations or other
references, this provision does not
provide a legal basis for the proposed
study or for the Agency to regulate the
heuristic effects (if any) of price
incentives.
(Response) In response to the
comment’s concern that FDA
inaccurately truncated the regulation,
and to avoid misunderstanding, FDA
has included a longer excerpt of
§ 202.1(e)(6) in this notice than was
included in the prior notice. However,
FDA disagrees with the comment’s
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conclusion about the justification for the
proposed study.
As an initial matter, as noted, FDA
has authority under section 502(n) of
the FD&C Act to specify by regulation
how to present the brief summary of risk
and benefit information required in
prescription drug advertisements. This
authority, together with FDA’s authority
to conduct research relating to drugs (21
U.S.C. 393(d)(2)(c)), amply supports the
proposed study. FDA need not establish
that it would bring enforcement actions
under § 202.1(e)(6)(i) or any other
specific provisions of the present
regulations in order to justify
conducting a study that is intended to
provide a better empirical
understanding of the impact, if any, on
risk and benefit information
communication where price incentives
are included in DTC print
advertisements for prescription drugs.
The results of this study will help to
inform FDA’s review of, and regulatory
policies for, prescription drug
advertising subject to section 502(n) of
the FD&C Act.
Turning specifically to § 202.1(e)(6),
we disagree with the comment’s
construction of that regulation. As
indicated in the prefatory text of
§ 202.1(e)(6), the specifics that follow
are ‘‘among other reasons’’ that an
advertisement for a prescription drug is
false, lacking in fair balance, or
otherwise misleading, indicating that
these are examples and not an exclusive
list as the comment assumes. In the
same vein, § 202.1(e)(6)(i) states that an
advertisement may not contain: A
representation or suggestion, not
approved or permitted for use in the
labeling, that a drug is better, more
effective, useful in a broader range of
conditions or patients (as used in
§ 202.1 ‘‘patients’’ means humans and
in the case of veterinary drugs, other
animals) safer, has fewer, or less
incidence of, or less serious side effects
or contraindications than has been
demonstrated by substantial evidence or
substantial clinical experience (as
described in paragraphs (e)(4)(ii)(b) and
(e)(4)(ii)(c) of § 202.1) whether or not
such representations are made by
comparison with other drugs or
treatments, and whether or not such a
representation or suggestion is made
directly or through use of published or
unpublished literature, quotations, or
other references.
This phrasing prohibits ‘‘a
representation or suggestion, not
approved or permitted for use in the
labeling’’ even if the representation or
suggestion is not made via the means
given as examples in the regulation.
Thus, FDA has consistently, and
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appropriately, examined both direct and
indirect representations and suggestions
when examining the net impression
presented in a prescription drug
advertisement.
(Comment 6) One comment asserts
that the citation to § 202.1(e)(6)(xviii) is
inappropriate because this regulation
concerns only the presentation of
heading and subheadings and FDA is
studying the mere fact that a price
incentive has been made, not the way in
which headline, subheadline, or
pictorial or other graphic matter are
used to communicate that price
incentive.
(Response) FDA does not need to rely
on § 202.1(e)(6)(xviii) to justify the
proposed study therefore we have
removed the reference to this regulation.
(Comment 7) One comment contends
that the scientific research identified
does not provide justification for
conducting the study nor does it
provide support for the proposition that
promotional offers have the capacity to
act as a cue or a heuristic with respect
to prescription drugs.
(Response) We acknowledge that
there is little research on the impact of
price incentive offers in prescription
drug advertising. The paucity of existing
research is a primary motivation for the
proposed research. The question of
whether or not a price incentive offer
can affect perceptions of and recall of
prescription drug efficacy and risk is an
empirical one and will be tested in the
proposed study.
(Comment 8) One comment directly
questioned the need to conduct this
study in light of the results found by
Bhutada et al. (Ref. 13; 2009).
Specifically, the comment asserts that
the study found no effect of a price
incentive on consumer comprehension
of risks or benefits of the prescription
drug.
(Response) As noted previously, the
Bhutada et al. study did not measure
perceptions of product risk and benefit
separately. Perceptions of product risk
and benefit were measured on a scale
with risk at one end and benefits at the
other, so it was not possible to assess
the effects of the price incentive on risks
and benefits separately. Further,
comprehension of risk and benefit
information was not measured at all, so
it is impossible to determine from this
study if there was an effect on
comprehension. The current proposed
study will extend this initial study by
measuring perceived product risk and
benefit separately, measuring risk and
benefit comprehension, investigating a
variety of promotional offers, recruiting
a wider range of the target audience
from malls and online, and by
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measuring traits that may predispose
individuals to be susceptible to
influence in their perceptions of risk or
benefit by a price incentive.
(Comment 9) One comment asserts
that heuristic effects are not claims,
either expressed or implied, and since
reminder ads do not include any safety
or effectiveness information, there is no
basis even to argue that they may
preempt consumers from thinking
carefully about the product information
contained in the reminder ad.
(Response) It is an empirical question
whether price incentives operate as a
heuristic cue and further, whether those
cues impact perceptions of product
characteristics (in this case, the
product’s efficacy and risk). As the
literature on heuristic judgment
demonstrates, individuals are frequently
faced with situations in which they are
required to make judgments using
incomplete information and are able to
do so (Refs. 15 and 16). Therefore, it is
reasonable to test whether an incentive
can influence this judgment in the
context of both a full-product and a
reminder DTC prescription drug
advertisement.
(Comment 10) One comment asserts
that the regulation explicitly permits
companies to include information about
price within reminder ads. The
comment argues that because price
incentives pertain to price, this
regulation provides no legal basis for the
proposed study or for the Agency to
regulate price incentives contained in
reminder ads.
(Response) FDA acknowledges that
current regulations permit reminder ads
to include price information under
defined conditions, while remaining
exempt from the requirement for a ‘‘true
statement of information in brief
summary.’’ FDA does not intend to use
the results of this study to regulate drug
prices. In this study, FDA is only
seeking to assess the effects, if any, of
the presence of various offers in DTC
advertisements on consumers’
perceptions of product risks and
benefits. As stated previously, we will
use ‘‘reminder ads’’ in this study to
understand the effect of offers on
consumer perceptions of safety and
efficacy. Reminder ads present a useful
tool in determining this effect as broad
safety and efficacy information is not
otherwise provided in such
advertisements. Results of this
preliminary study will help FDA in its
assessment of drug ads and in broader
assessment of its regulatory policy for
effectuating section 502(n) of the FD&C
Act and other legal authorities
governing drug promotion.
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(Comment 11) One comment said that
FDA has not established standards by
which to judge the results of the study.
This comment asserted that even if
consumers have a more positive view of
the safety or effectiveness of a product
with a price incentive compared to one
that does not, this does not
automatically deem the ad false, lacking
in fair balance, or otherwise misleading.
(Response) To judge the results of our
study, we take our cue from the related
field of research conducted on
potentially misleading claims and
employed frequently by the Federal
Trade Commission in their
investigations of advertising claims (Ref.
17). In this research, an ad with the
content at issue removed serves as an
appropriate experimental control. Based
on this precedent, an ad without a price
incentive is an appropriate control in
this study.
(Comment 12) One comment stated
that unless FDA can establish that
differences in perceptions of safety or
efficacy are not due to differences in
price and/or the size of the price
incentive, any restrictions or
requirements on price incentives will
require FDA to regulate prescription
drug pricing.
(Response) As previously
acknowledged, the FD&C Act does not
provide FDA with authority to regulate
prescription drug pricing and that is not
the purpose or intended outcome of this
study. The purpose of the currently
proposed study is to investigate how
different purchase incentives, including
ones that may affect the actual price of
the product, may operate in the context
of a DTC ad. If we find that some types
or all types of offers do influence
viewers’ comprehension and
perceptions of safety or effectiveness,
then, as suggested by this comment, the
next logical step may be to conduct
further study to disentangle the effects
of the presence of the offer itself and the
magnitude of the price incentives. In
one research study we do not have the
ability to examine all variables of
interest, however, and we believe the
variables we have chosen for the
proposed study are reasonable.
(Comment 13) One comment asserted
that by equating cues and inference
rules with product claims, FDA risks
imposing restrictions on DTC
advertising based on potential deception
rather than actual deception, which the
comment argues is fraught with risk
under the First Amendment. This
comment cites the following from
Washington Legal Foundation v.
Henney (56 F. Supp. 2d 81, 85 (D.D.C.
1999)), ‘‘FDA may not restrict speech
based on its perception that the speech
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could, may, or might mislead.’’ The
comment urges FDA to carefully
consider First Amendment issues before
proceeding with the study.
(Response) We have carefully
considered First Amendment issues in
designing this study. The Washington
Legal Foundation v. Henney case cited
by the comment notes that ‘‘the
government must demonstrate that the
restricted speech, by nature, is more
likely to mislead than to inform’’ (Id. at
85). It is the goal of the proposed study
to investigate whether a price incentive
may or may not be ‘‘more likely to
mislead than to inform.’’] Our
participants will view a fictitious but
realistic DTC print ad and answer
questions about that ad. From their
answers we will be able to determine
their responses to the information in the
ad. Thus, we will measure whether the
ad is actually misleading and not
potentially misleading. The
experimental control afforded by
participants’ random assignment to
different experimental conditions
ensures that we will be able to pinpoint
the source of any differences in
responses to ad variations by comparing
responses of participants who see the
variables of interest (in this case, the
offer) versus those who do not.
(Comment 14) One comment stated
that the proposed study appears to be
designed more to assess the effect of
coupons on brand attitudes and
consumer impressions and does not
appear to be tailored to assess the effect
of price incentives on statutory and
regulatory requirements. In other words,
the comment argues that FDA has no
regulatory authority to manage or
regulate consumer attitudes or
impressions toward a brand.
(Response) As noted previously, the
study is designed to determine whether
price incentive offers embedded in
prescription drug ads can result in a
misleading net impression of risk and
benefit, which may in turn violate
existing regulations under the FD&C
Act. We will measure the effect of the
offer on consumer’s understanding of
the product’s efficacy and safety and the
net impression of the product created by
a promotional piece in regards to that
piece alone, which will inform our
review of DTC prescription drug
advertising generally. FDA does not
intend to regulate or manage consumer
attitudes or impressions towards a
particular brand.
(Comment 15) One comment
questioned the utility of including the
reminder and OTC test arms in the
study as these advertisements do not
include both safety and effectiveness
information.
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(Response) As stated previously,
individuals are frequently faced with
situations in which they are required
and able to make judgments using
incomplete information. As detailed
previously, the inclusion of a
prescription reminder ad and an OTC ad
provides experimental control. We will
compare perceptions of the product
attributes among participants who see:
(1) Full risk and efficacy information
(full ad), (2) only efficacy information
(OTC ad), and (3) neither risk nor
efficacy information (prescription
reminder ad). The question of whether
an incentive can influence this
judgment in the context of a DTC
prescription drug advertisement is the
empirical question we are addressing in
the proposed study.
(Comment 16) Two comments
requested FDA provide more
information on the study population
and study design including the primary
research questions, stimuli, endpoints,
and action standards.
(Response) The proposed
questionnaire has been and continues to
be available upon request. We refer to
pages 57800 and 57801 of the 60-day
notice (75 FR 57798) where the study
design was described. We have
described the primary research
questions in more detail in this 30-day
notice. Specific hypotheses and the
analysis plan are included in this
document.
(Comment 17) One comment
requested that FDA specify the types of
advertisements to be used in the study
(i.e., spread, gatefold, 1⁄3 page ad).
Another comment requested that FDA
engage the services of an advertising
agency that specializes in the
development of DTC print
advertisements. Further, the comment
asserted that the location of the
promotional offer may have an impact
on consumer perceptions of product
risks and benefits and requested FDA
define the location of the offer and
clarify if it will be varied in the test ads.
(Response) The full product DTC ad
will be two pages, including a brief
summary. The OTC ad and reminder ad
will each be one page. We have
contracted with an organization that
produces realistic ads and stimuli to
ensure that we will show respondents
realistic materials. The location of the
promotional offer will be standardized
as much as possible across all test
conditions and will be incorporated in
such a way as to not obscure the
description of either the risks or benefits
in the full product ad.
(Comment 18) One comment
requested FDA identify and study more
general disclosures that are not directly
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related to safety or effectiveness info,
such as ‘‘consult with a physician to
discuss whether this drug is right for
you.’’
(Response) We appreciate the
comment about widening the scope of
the disclosures to be studied. Based
upon the suggestion of our peer
reviewers, we have changed the focus of
the second study to examine a second
medical condition and will not be
investigating disclosures as part of this
initial study. We encourage other
interested entities to engage in research
on disclosures.
(Comment 19) One comment
requested that the study population be
limited to individuals who have been
diagnosed with the medical condition of
interest and exclude those merely ‘at
risk’ of developing the condition
because those who do not have the
medical condition may be much less
attentive to the information in the ad
and thus skew the study results. In
another paragraph, the same comment
questioned the need to conduct the
proposed study in the target population
since doing so would not yield different
results from Bhutada et al. (2009) who
did not use diagnosed individuals.
(Response) As these two suggestions
are contradictory, we offer our reasoning
behind selecting participants in Study 1
who are either diagnosed or fit the
criteria for diagnosis of insomnia
(formerly referred to as ‘‘at risk’’). One
purpose of a purchase incentive is to
encourage new users to try a product
(Ref. 18). Similarly, the first of the
Pharmaceutical Research and
Manufacturers of America’s (PhRMA)
guiding principles on direct to
consumer advertising (Ref. 19) states
that ‘‘* * * DTC advertising of
prescription medicines can benefit the
public health by * * * motivating
patients to contact their physicians and
engage in a dialogue about health
concerns * * *’’ Inclusion of an
incentive might encourage a consumer
who recognizes the symptoms described
in the advertisement to discuss the
condition with a doctor or other health
care professional. Thus, we conclude
that both diagnosed patients and those
individuals who self-report meeting the
diagnostic criteria for the advertised
medical condition but have not yet been
diagnosed are a valid sample for Study
1. We are limiting our Study 2 sample
to individuals who have been diagnosed
with high blood pressure by a health
care professional.
(Comment 20) One comment
requested that demographic information
such as age, education, income,
ethnicity, race, a baseline assessment of
health literacy, and whether the
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consumer is currently being treated with
a prescription drug for the condition
being studied be included in the
information collection.
(Response) Demographic and health
literacy information will be collected.
(Comment 21) One comment
requested that FDA use prudence when
broadly interpreting the results from
this study and developing subsequent
guidance based on these study results,
and requested that the results of the
study not be applied beyond print ads
or, alternatively, to expand the study to
include Internet promotion.
(Response) At this time we cannot
expand the study to encompass Internet
promotion. We concur that there are
media-specific factors that influence
information processing between static
(e.g., print) and dynamic (e.g., video)
platforms, and will note that our study
was conducted with print ads in our
interpretation of the results. However,
we contend that the cognitive processes
used in understanding and interpreting
incentive information are likely to apply
across promotional platforms.
(Comment 22) Two comments
mentioned that the study does not
assess how consumer perceptions of
product risks and benefits are translated
into a discussion with their health care
provider. One comment stated that
because these products can only be
purchased after a discussion with a
health care provider, the study be
redesigned so that consumer
perceptions are measured after a
discussion with a health care provider.
(Response) We concur that this study
does not address behaviors, such as how
ad perceptions are translated into a
discussion with a health care provider.
As noted previously, one purpose of
DTC advertising is to motivate
consumers to engage in a discussion
with their health care provider about
health concerns. Another purpose,
supported by research findings (Refs. 20
and 21), is to increase awareness of
available treatments. DTC advertising
does not exist solely in the confines of
a doctor’s office; rather, DTC advertising
targets consumers outside of a doctor’s
office, with the goal of prompting
consumers to ask their physicians about
the product. In deciding whether or not
to discuss a particular product with
58017
their health care provider, consumers
presumably are engaging in some sort of
judgment about the product being
promoted. Therefore, clear
communication of risks and benefits is
needed for consumers before a
consultation with a physician, and it is
valid to measure these impressions.
(Comment 23) One commenter
requested that FDA provide clarity on
the timing of this study vis-a-vis other
FDA DTC studies and make available
the results of previous DTC studies on
the Division of Drug Marketing
Advertising and Communications
(DDMAC) Research Web page.
(Response) The timing of this study is
not dependent on other research
currently underway. We have taken
steps to publish reports from our
previous research on the DDMAC Web
page (see https://www.fda.gov/
AboutFDA/CentersOffices/CDER/
ucm090276.htm). When the current
project is concluded, we will report on
the study.
FDA estimates the burden of this
collection of information as follows:
TABLE 4—ESTIMATED ANNUAL REPORTING BURDEN 1
Number of
responses per
respondent
Number of
respondents
Activity
Total annual
responses
Screener ............................................................................
Pretests .............................................................................
Study 1: Online .................................................................
Study 1: Mall intercept ......................................................
Study 2 ..............................................................................
8,500
1,000
1,950
1,950
1,950
1
1
1
1
1
8,500
1,000
1,950
1,950
1,950
Total ...........................................................................
15,350
........................
........................
1 There
.03
.33
.33
.33
.33
Total hours
(2 minutes)
(20 minutes)
(20 minutes)
(20 minutes)
(20 minutes)
283
333
650
650
650
...........................
2,566
are no capital costs or operating and maintenance costs associated with this collection of information.
II. References
The following references have been
placed on display in the Division of
Dockets Management (HFA–305), Food
and Drug Administration, 5630 Fishers
Lane, rm. 1061, Rockville, MD 20852,
and may be seen by interested persons
between 9 a.m. 4 p.m., Monday through
Friday. (FDA has verified the Web site
addresses, but we are not responsible for
any subsequent changes to the Web sites
after this document publishes in the
Federal Register.)
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Average burden
per response
1. deGroot, I.M., G. Antonides, and D. Read,
et al., ‘‘The Effects of Direct Experience
on Consumer Product Evaluation,’’
Journal of Socio-Economics, vol. 38, pp.
509–519, 2009.
2. DelVecchio, D., D.H. Henard, and T.H.
Freling. ‘‘The Effect of Sales Promotion
on Post-Promotion Brand Preference: A
Meta-Analysis,’’ Journal of Retailing, vol.
82, pp. 203–213, 2006.
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3. Mico, C.C. and T.G. Chowdhury. ‘‘The
Effect of Message’s Regulatory Focus and
Product Type on Persuasion,’’ Journal of
Marketing Theory and Practice, vol. 18,
pp. 181–190, 2010.
4. LeClerc, F. and J.D.C. Little, ‘‘Can
Advertising Copy Make FSI Coupons
More Effective?’’ Journal of Marketing
Research, vol. 34, pp. 473–484, 1997.
5. Wolk, A. and C. Ebling, ‘‘Multi-Channel
Price Differentiation: An Empirical
Investigation of Existence and Causes,’’
International Journal of Research in
Marketing, vol. 27, pp. 142–150, 2010.
6. Rao, A. R., ‘‘The Quality of Price as a
Quality Cue,’’ Journal of Marketing
Research, vol. 42, pp. 401–405, 2005.
7. Chaiken, S., A. Liberman, and A.H. Eagly,
‘‘Heuristic and Systematic Information
Processing Within and Beyond the
Persuasion Context,’’ J.S. Uleman and
J.A. Bargh (Eds.), Unintended Thought,
pp. 212–252, New York: Guilford Press,
1989.
8. Johar, G.V. and C.J. Simmons, ‘‘The Use of
Concurrent Disclosures to Correct
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Invalid Inferences,’’ Journal of Consumer
Research, vol. 26, p. 307, 2000.
9. Luce, M.F. and J.W. Payne, ‘‘Constructive
Consumer Choice Processes,’’ Journal of
Consumer Research, vol. 25, pp. 187–
217, 1998.
10. Alba, J.W. and H. Marmorstein, ‘‘The
Effects of Frequency Knowledge on
Consumer Decision Making,’’ Journal of
Consumer Research, vol. 14, pp. 14–25,
1987.
11. Inman, J.J., L. McAlister, and W.D. Hoyer,
‘‘Promotion Signal: Proxy for a Price
Cut?’’ Journal of Consumer Research,
vol. 17, pp. 74–81, 1990.
12. Garretson, J.A. and S. Burton, ‘‘Highly
Coupon and Sale Prone Consumers:
Benefits Beyond Price Savings,’’ Journal
of Advertising Research, vol. 43, pp.
162–172, 2003.
13. Bhutada, N.S., C.L. Cook and M. Perri,
‘‘Consumer Responses to Coupons in
Direct-to-Consumer Advertising of
Prescription Drugs,’’ Health Marketing
Quarterly, vol. 26, pp. 333–346, 2009.
14. ‘‘Guidance for Industry: Presenting Risk
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Federal Register / Vol. 76, No. 181 / Monday, September 19, 2011 / Notices
Information in Prescription Drug and
Medical Device Promotion,’’ 2009,
available at https://www.fda.gov/
downloads/Drugs/Guidance
ComplianceRegulatoryInformation/
Guidances/UCM155480.pdf, last
accessed May 26, 2011.
15. Kivetz, R. and I. Simonson, ‘‘The Effects
of Incomplete Information on Consumer
Choice,’’ Journal of Marketing Research,
vol. 37, pp. 427–448, 2000.
16. Kardes, F.R., S.S. Posavac and M.L.
Cronley, ‘‘Consumer Inference: A Review
of Processes, Bases, and Judgment
Contexts,’’ Journal of Consumer
Psychology, vol. 14, pp. 230–256, 2004.
17. Murphy, D., T.H. Hoppock, and M.K.
Rusk, ‘‘Generic Copy Test of Food
Claims in Advertising. Joint Staff Report
of the Bureaus of Economics and
Consumer Protection, Federal Trade
Commission,’’ 1998, available at https://
www.ftc.gov/os/1998/11/netfood.pdf, last
accessed January 14, 2011.
18. RxMarketMetrics Series, ‘‘Savings Offers:
Effectively Reaching the Right
Audience?’’ DTC Perspectives, vol. 10,
pp. 14–16, 2011.
19. PhRMA Guiding Principles: Direct to
Consumer Advertising About
Prescription Medicines (2005), available
at https://www.phrma.org/sites/default/
files/631/phrmaguiding
principlesdec08final.pdf, last accessed
January 5, 2011.
20. Aikin, K.J., J.S.,Swasy, and A.C. Braman,
‘‘Patient and Physician Attitudes and
Behaviors Associated With Direct-toConsumer Promotion of Prescription
Drugs: Summary of FDA Survey
Research Results, Final Report,’’ 2004,
available at https://www.fda.gov/
downloads/Drugs/ScienceResearch/
ResearchAreas/
DrugMarketingAdvertisingand
CommunicationsResearch/
UCM152860.pdf (last accessed May 26,
2011).
21. ‘‘13th Annual Survey of Consumer
Reactions to DTC Advertising of
Prescription Medicines,’’ Prevention
Magazine, Emmaus, PA: Rodale, Inc,
2010.
Dated: September 12, 2011.
Leslie Kux,
Acting Assistant Commissioner for Policy.
[FR Doc. 2011–23926 Filed 9–16–11; 8:45 am]
BILLING CODE 4160–01–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Food and Drug Administration
mstockstill on DSK4VPTVN1PROD with NOTICES
[Docket No. FDA–2011–D–0620]
Draft Guidance for Industry on SelfSelection Studies for Nonprescription
Drug Products; Availability
AGENCY:
Food and Drug Administration,
HHS.
ACTION:
Notice.
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The Food and Drug
Administration (FDA) is announcing the
availability of a draft guidance for
industry entitled ‘‘Self-Selection Studies
for Nonprescription Drug Products.’’
The draft guidance is intended to
provide recommendations to industry
on the design of self-selection studies
for nonprescription drug products. Selfselection studies are conducted to
ensure that consumers are able to make
the correct decision to use, or not use,
a nonprescription drug product based
on their personal medical situation.
DATES: Although you can comment on
any guidance at any time (see 21 CFR
10.115(g)(5)), to ensure that the Agency
considers your comment on this draft
guidance before it begins work on the
final version of the guidance, submit
either electronic or written comments
on the draft guidance by November 18,
2011.
ADDRESSES: Submit written requests for
single copies of the draft guidance to the
Division of Drug Information, Center for
Drug Evaluation and Research, Food
and Drug Administration, 10903 New
Hampshire Ave., Bldg. 51, Rm. 2201,
Silver Spring, MD 20993–0002. Send
one self-addressed adhesive label to
assist that office in processing your
requests. See the SUPPLEMENTARY
INFORMATION section for electronic
access to the draft guidance document.
Submit electronic comments on the
draft guidance to https://
www.regulations.gov. Submit written
comments to the Division of Dockets
Management (HFA–305), Food and Drug
Administration, 5630 Fishers Lane, rm.
1061, Rockville, MD 20852.
FOR FURTHER INFORMATION CONTACT:
Lesley-Anne Furlong, Center for Drug
Evaluation and Research, Food and
Drug Administration, 10903 New
Hampshire Ave., Bldg. 22, Rm. 5420,
Silver Spring, MD 20993–0002, 301–
796–2080.
SUPPLEMENTARY INFORMATION:
SUMMARY:
I. Background
FDA is announcing the availability of
a draft guidance for industry entitled
‘‘Self-Selection Studies for
Nonprescription Drug Products.’’ This
draft guidance is intended to provide
recommendations to industry involved
in the development of self-selection
studies for nonprescription drug
products. The draft guidance discusses
general concepts to be considered in the
design and conduct of a self-selection
study. The draft guidance also
incorporates advice obtained from the
Nonprescription Drugs Advisory
Committee at a meeting held on
September 25, 2006, which considered
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issues related to the analysis and
interpretation of consumer studies
conducted to support the marketing of
nonprescription drug products.
This draft guidance is being issued
consistent with FDA’s good guidance
practices regulation (21 CFR 10.115).
The draft guidance, when finalized, will
represent the Agency’s current thinking
on self-selection studies for
nonprescription drug products. It does
not create or confer any rights for or on
any person and does not operate to bind
FDA or the public. An alternative
approach may be used if such approach
satisfies the requirements of the
applicable statutes and regulations.
II. The Paperwork Reduction Act of
1995
This guidance refers to previously
approved collections of information that
are subject to review by the Office of
Management and Budget (OMB) under
the Paperwork Reduction Act of 1995
(44 U.S.C. 3501–3520). The collections
of information in 21 CFR parts 312 and
314 have been approved under OMB
control numbers 0910–0014 and 0910–
0001, respectively.
III. Comments
Interested persons may submit to the
Division of Dockets Management (see
ADDRESSES) either electronic or written
comments regarding this document. It is
only necessary to send one set of
comments. It is no longer necessary to
send two copies of mailed comments.
Identify comments with the docket
number found in brackets in the
heading of this document. Received
comments may be seen in the Division
of Dockets Management between 9 a.m.
and 4 p.m., Monday through Friday.
IV. Electronic Access
Persons with access to the Internet
may obtain the document at either
https://www.fda.gov/Drugs/Guidance
ComplianceRegulatoryInformation/
Guidances/default.htm or https://
www.regulations.gov.
Dated: September 13, 2011.
Leslie Kux,
Acting Assistant Commission for Policy.
[FR Doc. 2011–23927 Filed 9–16–11; 8:45 am]
BILLING CODE 4160–01–P
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Agencies
[Federal Register Volume 76, Number 181 (Monday, September 19, 2011)]
[Notices]
[Pages 58011-58018]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-23926]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Food and Drug Administration
[Docket No. FDA-2010-N-0465]
Agency Information Collection Activities; Submission for Office
of Management and Budget Review; Comment Request; Experimental Study:
Effect of Promotional Offers in Direct-to-Consumer Prescription Drug
Print Advertisements on Consumer Product Perceptions
AGENCY: Food and Drug Administration, HHS.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: The Food and Drug Administration (FDA) is announcing that a
proposed collection of information has been submitted to the Office of
Management and Budget (OMB) for review and clearance under the
Paperwork Reduction Act of 1995.
DATES: Fax written comments on the collection of information by October
19, 2011.
ADDRESSES: To ensure that comments on the information collection are
received, OMB recommends that written comments be faxed to the Office
of Information and Regulatory Affairs, OMB, Attn: FDA Desk Officer,
Fax: 202-395-7285, or e-mailed to oira_submission@omb.eop.gov. All
comments should be identified with the OMB control number 0910-New and
title ``Experimental Study: Effect of Promotional Offers in Direct-to-
Consumer Prescription Drug Print Advertisements on Consumer Product
Perceptions.'' Also include the FDA docket number found in brackets in
the heading of this document.
FOR FURTHER INFORMATION CONTACT: Juanmanuel Vilela, Office of
Information Management, Food and Drug Administration, 1350 Piccard Dr.,
PI50-400B, Rockville, MD 20850, 301-796-7651,
Juanmanuel.Vilela@fda.hhs.gov.
SUPPLEMENTARY INFORMATION:
I. Background
In compliance with 44 U.S.C. 3507, FDA has submitted the following
proposed collection of information to OMB for review and clearance.
Experimental Study: Effect of Promotional Offers in Direct-to-Consumer
Prescription Drug Print Advertisements on Consumer Product
Perceptions--(OMB Control Number 0910-New)
Section 502(n) of the Federal Food, Drug, and Cosmetic Act (the
FD&C Act) (21 U.S.C. 352(n)) requires advertisements for prescription
drugs to include, among other things, ``such information in brief
summary relating to side effects, contraindications, and effectiveness
as shall be required in regulations.'' Under this authority, FDA has
issued regulations to require most prescription drug advertisements to
provide a ``true statement of information in brief summary relating to
side effects, contraindications, and effectiveness.'' (Sec. 202.1(e)
(1) (21 CFR 202.1(e)(1)). To satisfy this requirement, an advertisement
that makes claims about a prescription drug must also include a ``fair
balance'' of information about the benefits and risks of the advertised
product, in terms of both content and presentation (Sec.
202.1(e)(5)(ii)). In part, Sec. 202.1(e)(6)(i) states that [a]n
advertisement for a prescription drug is false, lacking in fair
balance, or otherwise misleading, or otherwise violative of section
502(n) of the act, among other reasons, if it [c]ontains a
representation or suggestion, not approved or permitted for use in the
labeling, that a drug is better, more effective, useful in a broader
range of conditions or patients (as used in Sec. 202.1 ''patients''
means humans and in the case of veterinary drugs, other animals) safer,
has fewer, or less incidence of, or less serious side effects or
contraindications than has been demonstrated by substantial evidence or
substantial clinical experience (as described in paragraphs
(e)(4)(ii)(b) and (e)(4)(ii)(c) of Sec. 202.1) whether or not such
representations are made by comparison with other drugs or treatments,
and whether or not such a representation or suggestion is made directly
or through use of published or unpublished literature, quotations, or
other references.
FDA's current regulations provide a limited exception to the
requirement in Sec. 202.1(e)(1), of presenting a true statement of
information in brief summary, for ``reminder advertisements''
(``reminder ads'')--advertisements that draw attention to the name of
the product but do not make representations about the product's
indication(s) or dosage recommendations (Sec. 202.1(e)(2)(i)).
(Certain drugs are not permitted to qualify for the reminder
advertisement exemption.) To meet the terms of this exemption,
reminders ads must in general be limited to the proprietary and
established name of the product and the established name of each active
ingredient in the drug product. Reminder ads may also (optionally)
contain information about the product's quantitative ingredients,
dosage form, quantity, price, and manufacturer, as well as other
written, printed, or graphic matter containing no representation or
suggestion relating to the product. Further, reminder ads that are
intended to provide consumers with information concerning the price
charged for a prescription drug product need not meet the terms of
Sec. 202.1(e)(2)(i) in order to be exempt from Sec. 202.1(e)(1) if
they meet all of the conditions in Sec. 200.200 (21 CFR 200.200). That
regulation, in turn, applies to prescription drug reminders ads that
are intended solely to provide consumers with information concerning
the price charged for a prescription for a particular drug product, and
the reminder ad contains no representation or suggestion concerning the
drug product's safety, effectiveness, or indications for use (Sec.
200.200(a)(1) and (b)).
A topic of ongoing interest for consumer product manufacturers and
retailers is the use of consumer-oriented sales promotions such as free
trial offers, discounts, money-back guarantees, and rebates. Such
promotions are widely used in many product categories, including
prescription drugs.
Prior research has demonstrated that the type of promotion offered
can affect how consumers respond to the promotion (Refs. 1, 2, and 3).
Price incentives \1\ may act as cues about product quality. For
example, a price incentive may not only act as an economic incentive to
buy the product, it may also artificially enhance consumers'
perceptions of the product's quality (Ref. 4). In the case that
[[Page 58012]]
consumers can readily test the performance of some products (termed
``experience'' goods; Ref. 5), this misperception is quickly corrected
through the consumer's use of the product. In situations where little
information about the product is available or when consumers are
unmotivated to seek further information, consumers may use price as a
heuristic cue to ascertain the quality of a product. Rao (2005; Ref. 6)
has referred to the use of price as a cue to quality as the ``price-
quality heuristic,'' where heuristics are conceptualized as mental
shortcuts that minimize cognitive effort to process information and are
used when individuals are unable or unwilling to engage in more
analytical processing of information (Ref. 7). For example, if length
of warranty is strongly believed to be a good predictor of quality,
then consumers may perceive a product as higher quality when a long
warranty is present than when one is not present (Ref. 8). Thus, price
incentives may have the potential to act as an ``inference rule'' (or
heuristic; Refs. 7 and 9) and, when present, they may preempt consumers
from thinking carefully about the product information contained in the
advertisement (i.e., fully elaborating on the information). This could
result in either favorable or unfavorable beliefs about the product
(Refs. 10 and 11). If a price incentive offer acts as a mental
heuristic in such a way as to result in an unbalanced or misleading
impression of the product's safety or efficacy, however, this would
raise concerns for FDA.
---------------------------------------------------------------------------
\1\ In this document, we use the terms ``price incentive'' and
``coupon'' interchangeably to refer to the types of promotional
offers to be addressed in our study.
---------------------------------------------------------------------------
Consumers vary in their reactions to price incentive promotions,
and researchers and economists have proposed a number of explanations
for why some consumers are sensitive to these tactics. Two such traits
are ``price consciousness'' and ``belief in the price-quality
relationship.'' Price consciousness is defined as the degree to which
the consumer focuses exclusively on paying low prices. Belief in the
price-quality relationship is defined as the degree to which one
believes a higher price indicates superior quality (Ref. 12). A broader
trait of ``value consciousness'' has also been used. This trait
involves assumptions about the construct of perceived value and its
relationship (a ratio) with the constructs of perceived quality and
perceived price.
While price incentive promotions have been extensively studied in
the context of package goods, information on their effects in direct-
to-consumer (DTC) prescription drug ads is limited. One relevant study
(Ref. 13) found that a free-trial offer in a DTC ad for a high
cholesterol drug resulted in more favorable perceptions of the product
and the ad (both rated as good/bad, favorable/unfavorable, and
pleasant/unpleasant), and greater intentions to ask about the product.
No differences were found in terms of perceived product risk. However,
the study did not measure perceptions of product risk and benefit
separately, or comprehension of risk and benefit information.
Additionally, no attempt was made to control for factors that may
predispose individuals toward coupon use nor was the study conducted
with the target population (high cholesterol sufferers). We propose to
expand on this initial study by measuring perceived product risk and
benefit separately, measuring risk and benefit comprehension,
investigating a variety of price incentive offers, recruiting a wider
range of the target audience from malls and online, and by measuring
traits that may predispose individuals to be susceptible to coupon
influence.
The current study will examine what effect, if any, the presence of
promotional offers in DTC prescription drug ads have on the following:
(1) Consumers' perceptions of product risks and benefits, (2) recall of
product risks and benefits, and (3) strongly held beliefs that may act
as potential moderators.
Design Overview: Study 1: This study will examine types of
promotional offers (for example, free trial offer; money off cost;
money back guarantee; buy one, get one free; and no offer) in three
types of drug advertisements (prescription drug full product, over-the-
counter (OTC), and prescription drug reminder). The fictitious test
product will treat insomnia and will be modeled on an actual drug used
to treat this condition. Participants will be consumers who have
insomnia or who self-identify as having met the diagnostic criteria for
insomnia. Prescription drug full product advertisements contain
information about both benefits and risks, OTC drug advertisements
contain benefit information but not risk information, and prescription
drug reminder advertisements do not contain either benefit or risk
information.
Study 1 will be administered in two modes, online and mall-
intercept, in order to assess the effects of mode on study results.
Table 1 of this document illustrates the design; the specific
promotional offers examined will be determined through pretesting.
Offers that demonstrate the most effect on perceptions of product
efficacy and risk will be selected for the main study.
Study 1 is experimental in method: participants will be randomly
assigned to read one ad version. After reading the ad, participants
will answer a series of questions about the drug. We will test how the
offer type affects their recall of the benefit and risk information,
their perceptions of the benefits and risks of the drug, their
perceptions of the incentive, and their behavioral intention to look
for more information about the product and try the product. We will
also test how mode of administration (online versus mall intercept)
affects these variables.
Table 1--Study 1 Design, Mode 1 (Online, Internet Panel)
----------------------------------------------------------------------------------------------------------------
Type of advertisement
-----------------------------------------------------------------------------
Promotional offer (examples) Efficacy and risk None (prescription
(prescription full) Efficacy only (OTC) reminder)
----------------------------------------------------------------------------------------------------------------
Free trial offer.................. Online Online Online
Buy one, get one free............. Online Online Online
Money off cost.................... Online Online Online
Money back guarantee.............. Online Online Online
Control: No offer................. Online Online Online
----------------------------------------------------------------------------------------------------------------
[[Page 58013]]
Table 2--Study 1 Design, Mode 2 (Mall Intercept)
----------------------------------------------------------------------------------------------------------------
Type of advertisement
-----------------------------------------------------------------------------
Promotional offer (examples) Efficacy and risk None (prescription
(prescription full) Efficacy only (OTC) reminder)
----------------------------------------------------------------------------------------------------------------
Free trial offer.................. Mall Mall Mall
Buy one, get one free............. Mall Mall Mall
Money off cost.................... Mall Mall Mall
Money back guarantee.............. Mall Mall Mall
Control: No offer................. Mall Mall Mall
----------------------------------------------------------------------------------------------------------------
Study 2: We propose to replicate the online mode from Study 1 in a
second medical condition, high blood pressure.
Table 3--Study 2 Design (Online, Internet Panel)
----------------------------------------------------------------------------------------------------------------
Type of advertisement
-----------------------------------------------------------------------------
Promotional offer (examples) Efficacy and risk None (prescription
(prescription full) Efficacy only (OTC) reminder)
----------------------------------------------------------------------------------------------------------------
Free trial offer.................. Online Online Online
Buy one, get one free............. Online Online Online
Money off cost.................... Online Online Online
Money back guarantee.............. Online Online Online
Control: No offer................. Online Online Online
----------------------------------------------------------------------------------------------------------------
The test product in Study 2 will be for the treatment of high blood
pressure. Participants will be consumers who have been told by a health
care professional that they have high blood pressure. As with Study 1,
this study is experimental in method: participants will be randomly
assigned to read one ad version. After reading the ad, participants
will answer a series of questions about the drug. We will test how the
offer type affects perceived efficacy, perceived risk, behavioral
intention, and recall of the benefit and risk information.
Data will be collected using an Internet protocol (Studies 1 and 2)
and mall intercept (Study 1). Consumers who have insomnia or self-
identify as meeting the criteria for insomnia will be recruited for
Study 1 and consumers who have been told by a health care professional
that they have high blood pressure will be recruited for Study 2.
Because the task presumes basic reading abilities, all selected
participants must speak and read English fluently. Participants must be
18 years or older. We will use analysis of variance and regressions to
test hypotheses. Interviews are expected to last no more than 20
minutes. A total of 5,850 participants will be involved in the studies.
This will be a one-time (rather than annual) collection of information.
In accordance with 5 CFR 1320.8(d), FDA published a 60-day notice
for public comment in the Federal Register of September 22, 2010 (75 FR
57798) Docket No FDA-2010-N-0465). FDA received five comments. In the
following section, we outline the observations and suggestions raised
in the comments and provide our responses.
Two comments wrote in support of the study. We thank those who
commented for their support of this research.
(Comment 1) One comment spoke against FDA conducting the research,
saying (in part), ``[T]his survey is so unnecessary and such a waste of
tax dollars * * * [W]e all know already how consumers take this
information * * * [Y]ou can see from teh (sic) way the ads are
presented what the big money big pharma con men are up to.''
(Response) We thank the citizen that took the time to comment on
this study. The purpose of this study is to examine the potential
impact on perceptions of product safety and efficacy of price
incentives included in the body of a prescription drug advertisement.
We disagree that the field has definitively answered the question of
how consumers will ``take this information.'' As described in the
background section of the study in Ref. 13 (Bhutada), one study that
examined the impact of a price incentive in a prescription drug print
advertisement found that consumers who saw an ad with a price incentive
had favorable perceptions of the product and the ad, perceptions of the
product and greater intentions to ask about the product. No differences
were found in terms of perceived product risk. However, the study did
not measure perceptions of product risk and benefit separately, or
comprehension of risk and benefit information. In addition, we note
that the findings of other academic studies in this field point in two
different directions; research shows the presence of price incentives
can foster beliefs about product quality or diminish beliefs about
product quality. Therefore, the lack of information about the potential
influence of price incentive offers on risk and benefit comprehension
and the conflicting findings in the current literature make this is an
opportune area in which to conduct an empirical study.
Two comments included multiple points about the study justification
and design. We thank those who provided the comments for taking the
time to provide detailed comments on our study and respond to their
points in the paragraphs that follow.
(Comment 2) This comment suggested that the proposed study is not
necessary for the proper performance of FDA's functions because no
evidence of a serious or widespread problem with price incentives has
been identified.
(Response) FDA disagrees with this assertion. While no ``serious or
widespread problem'' has been previously identified, the Agency has
observed increasing use of a variety of price incentive promotional
offers in DTC print advertisements for
[[Page 58014]]
prescription drugs. The proposed study is intended to help the Agency
better understand what effect, if any, these price incentive promotions
have on consumer perceptions of risk and benefit information about the
advertised prescription drugs. Improving FDA's understanding of these
effects will assist the Agency in proactively meeting its
responsibility to implement the FD&C Act. As already noted, both the
FD&C Act and existing regulations issued to implement it are concerned
with ensuring that prescription drug advertisements, including DTC
print ads, provide appropriate risk and benefit information and are not
otherwise misleading. (See, e.g., 21 U.S.C. 352(n) and 321(n);
202.1(e);) The study will provide information to help the Agency assess
how these mandates can be met where price incentives are employed, and
is therefore ``necessary for the proper performance of FDA's functions
* * *'' (44 U.S.C. 3508).
(Comment 3) This comment suggested that the inclusion of a truthful
price incentive in an otherwise compliant DTC advertisement cannot
render the advertisement false, misleading or lacking fair balance
under the FD&C Act regardless of the psychological theories implicated.
The comment further asserted that the inclusion of a truthful price
incentive into an otherwise compliant DTC ad cannot serve as the basis
for FDA to initiate regulatory action against the ad under the FD&C
Act.
(Response) FDA believes that if the inclusion of a ``truthful''
price incentive in promotional material results in an unbalanced net
impression of the drug product, that this would create a misleading
impression of risk and benefit. As explained in FDA's draft guidance
for industry entitled ``Presenting Risk Information in Prescription
Drug and Medical Device Promotion,'' it is important to emphasize that
when FDA evaluates the risk communication in a promotional piece, FDA
looks not just at specific risk-related statements, but at the net
impression--i.e., the message communicated by all elements of the piece
as a whole. The purpose of the evaluation is to determine whether the
piece as a whole conveys an accurate and non-misleading impression of
the benefits and risks of the promoted product. Manufacturers should
therefore focus not just on individual claims or presentations, but on
the promotional piece as a whole. A promotional communication that
conveys a deceptive net impression of the product could be misleading,
even if specific individual claims or presentations are not misleading
(Ref. 14).
Thus, even if a price incentive included in an advertisement is in
fact ``truthful,'' the net impression of the promotional piece as a
whole can be unbalanced or misleading, which may in turn violate
existing regulations. FDA proposes this study to help determine whether
or not including a price incentive in a DTC print advertisement for a
prescription drug can result in an unbalanced or otherwise misleading
net impression of the drug product.
(Comment 4) This comment stated that the study may provide
interesting information about the effect of price incentives on
consumer attitudes toward a brand and useful information on optimal
advertising practices, but it cannot provide information relevant to
the statutory and regulatory requirements applicable to DTC
advertising.
(Response) FDA disagrees that the study cannot provide information
relevant to the statutory and regulatory requirements applicable to DTC
advertising. As noted previously, this study will examine issues that
are well within FDA's regulatory authority--whether the inclusion of
price incentives in prescription drug ads impacts a consumer's
understanding of the risk and benefit information of the drug. In
particular, we are interested to learn whether the inclusion of price
incentives can interfere with the fair balance of information and cause
a misleading net impression. Knowing whether or not misleading
impressions result is a prerequisite to considering how any such
misleading effects should be addressed.
(Comment 5) One comment contends that the citation to Sec.
202.1(e)(6)(i) included in the 60-day notice (75 FR 57798) is
inaccurately truncated, and further asserts that the only indirect
claims and representations subject to this regulation are those made
through use of literature, quotations, or other references. The comment
argues that because price incentives do not involve the use of
published or unpublished literature, quotations or other references,
this provision does not provide a legal basis for the proposed study or
for the Agency to regulate the heuristic effects (if any) of price
incentives.
(Response) In response to the comment's concern that FDA
inaccurately truncated the regulation, and to avoid misunderstanding,
FDA has included a longer excerpt of Sec. 202.1(e)(6) in this notice
than was included in the prior notice. However, FDA disagrees with the
comment's conclusion about the justification for the proposed study.
As an initial matter, as noted, FDA has authority under section
502(n) of the FD&C Act to specify by regulation how to present the
brief summary of risk and benefit information required in prescription
drug advertisements. This authority, together with FDA's authority to
conduct research relating to drugs (21 U.S.C. 393(d)(2)(c)), amply
supports the proposed study. FDA need not establish that it would bring
enforcement actions under Sec. 202.1(e)(6)(i) or any other specific
provisions of the present regulations in order to justify conducting a
study that is intended to provide a better empirical understanding of
the impact, if any, on risk and benefit information communication where
price incentives are included in DTC print advertisements for
prescription drugs. The results of this study will help to inform FDA's
review of, and regulatory policies for, prescription drug advertising
subject to section 502(n) of the FD&C Act.
Turning specifically to Sec. 202.1(e)(6), we disagree with the
comment's construction of that regulation. As indicated in the
prefatory text of Sec. 202.1(e)(6), the specifics that follow are
``among other reasons'' that an advertisement for a prescription drug
is false, lacking in fair balance, or otherwise misleading, indicating
that these are examples and not an exclusive list as the comment
assumes. In the same vein, Sec. 202.1(e)(6)(i) states that an
advertisement may not contain: A representation or suggestion, not
approved or permitted for use in the labeling, that a drug is better,
more effective, useful in a broader range of conditions or patients (as
used in Sec. 202.1 ``patients'' means humans and in the case of
veterinary drugs, other animals) safer, has fewer, or less incidence
of, or less serious side effects or contraindications than has been
demonstrated by substantial evidence or substantial clinical experience
(as described in paragraphs (e)(4)(ii)(b) and (e)(4)(ii)(c) of Sec.
202.1) whether or not such representations are made by comparison with
other drugs or treatments, and whether or not such a representation or
suggestion is made directly or through use of published or unpublished
literature, quotations, or other references.
This phrasing prohibits ``a representation or suggestion, not
approved or permitted for use in the labeling'' even if the
representation or suggestion is not made via the means given as
examples in the regulation. Thus, FDA has consistently, and
[[Page 58015]]
appropriately, examined both direct and indirect representations and
suggestions when examining the net impression presented in a
prescription drug advertisement.
(Comment 6) One comment asserts that the citation to Sec.
202.1(e)(6)(xviii) is inappropriate because this regulation concerns
only the presentation of heading and subheadings and FDA is studying
the mere fact that a price incentive has been made, not the way in
which headline, subheadline, or pictorial or other graphic matter are
used to communicate that price incentive.
(Response) FDA does not need to rely on Sec. 202.1(e)(6)(xviii) to
justify the proposed study therefore we have removed the reference to
this regulation.
(Comment 7) One comment contends that the scientific research
identified does not provide justification for conducting the study nor
does it provide support for the proposition that promotional offers
have the capacity to act as a cue or a heuristic with respect to
prescription drugs.
(Response) We acknowledge that there is little research on the
impact of price incentive offers in prescription drug advertising. The
paucity of existing research is a primary motivation for the proposed
research. The question of whether or not a price incentive offer can
affect perceptions of and recall of prescription drug efficacy and risk
is an empirical one and will be tested in the proposed study.
(Comment 8) One comment directly questioned the need to conduct
this study in light of the results found by Bhutada et al. (Ref. 13;
2009). Specifically, the comment asserts that the study found no effect
of a price incentive on consumer comprehension of risks or benefits of
the prescription drug.
(Response) As noted previously, the Bhutada et al. study did not
measure perceptions of product risk and benefit separately. Perceptions
of product risk and benefit were measured on a scale with risk at one
end and benefits at the other, so it was not possible to assess the
effects of the price incentive on risks and benefits separately.
Further, comprehension of risk and benefit information was not measured
at all, so it is impossible to determine from this study if there was
an effect on comprehension. The current proposed study will extend this
initial study by measuring perceived product risk and benefit
separately, measuring risk and benefit comprehension, investigating a
variety of promotional offers, recruiting a wider range of the target
audience from malls and online, and by measuring traits that may
predispose individuals to be susceptible to influence in their
perceptions of risk or benefit by a price incentive.
(Comment 9) One comment asserts that heuristic effects are not
claims, either expressed or implied, and since reminder ads do not
include any safety or effectiveness information, there is no basis even
to argue that they may preempt consumers from thinking carefully about
the product information contained in the reminder ad.
(Response) It is an empirical question whether price incentives
operate as a heuristic cue and further, whether those cues impact
perceptions of product characteristics (in this case, the product's
efficacy and risk). As the literature on heuristic judgment
demonstrates, individuals are frequently faced with situations in which
they are required to make judgments using incomplete information and
are able to do so (Refs. 15 and 16). Therefore, it is reasonable to
test whether an incentive can influence this judgment in the context of
both a full-product and a reminder DTC prescription drug advertisement.
(Comment 10) One comment asserts that the regulation explicitly
permits companies to include information about price within reminder
ads. The comment argues that because price incentives pertain to price,
this regulation provides no legal basis for the proposed study or for
the Agency to regulate price incentives contained in reminder ads.
(Response) FDA acknowledges that current regulations permit
reminder ads to include price information under defined conditions,
while remaining exempt from the requirement for a ``true statement of
information in brief summary.'' FDA does not intend to use the results
of this study to regulate drug prices. In this study, FDA is only
seeking to assess the effects, if any, of the presence of various
offers in DTC advertisements on consumers' perceptions of product risks
and benefits. As stated previously, we will use ``reminder ads'' in
this study to understand the effect of offers on consumer perceptions
of safety and efficacy. Reminder ads present a useful tool in
determining this effect as broad safety and efficacy information is not
otherwise provided in such advertisements. Results of this preliminary
study will help FDA in its assessment of drug ads and in broader
assessment of its regulatory policy for effectuating section 502(n) of
the FD&C Act and other legal authorities governing drug promotion.
(Comment 11) One comment said that FDA has not established
standards by which to judge the results of the study. This comment
asserted that even if consumers have a more positive view of the safety
or effectiveness of a product with a price incentive compared to one
that does not, this does not automatically deem the ad false, lacking
in fair balance, or otherwise misleading.
(Response) To judge the results of our study, we take our cue from
the related field of research conducted on potentially misleading
claims and employed frequently by the Federal Trade Commission in their
investigations of advertising claims (Ref. 17). In this research, an ad
with the content at issue removed serves as an appropriate experimental
control. Based on this precedent, an ad without a price incentive is an
appropriate control in this study.
(Comment 12) One comment stated that unless FDA can establish that
differences in perceptions of safety or efficacy are not due to
differences in price and/or the size of the price incentive, any
restrictions or requirements on price incentives will require FDA to
regulate prescription drug pricing.
(Response) As previously acknowledged, the FD&C Act does not
provide FDA with authority to regulate prescription drug pricing and
that is not the purpose or intended outcome of this study. The purpose
of the currently proposed study is to investigate how different
purchase incentives, including ones that may affect the actual price of
the product, may operate in the context of a DTC ad. If we find that
some types or all types of offers do influence viewers' comprehension
and perceptions of safety or effectiveness, then, as suggested by this
comment, the next logical step may be to conduct further study to
disentangle the effects of the presence of the offer itself and the
magnitude of the price incentives. In one research study we do not have
the ability to examine all variables of interest, however, and we
believe the variables we have chosen for the proposed study are
reasonable.
(Comment 13) One comment asserted that by equating cues and
inference rules with product claims, FDA risks imposing restrictions on
DTC advertising based on potential deception rather than actual
deception, which the comment argues is fraught with risk under the
First Amendment. This comment cites the following from Washington Legal
Foundation v. Henney (56 F. Supp. 2d 81, 85 (D.D.C. 1999)), ``FDA may
not restrict speech based on its perception that the speech
[[Page 58016]]
could, may, or might mislead.'' The comment urges FDA to carefully
consider First Amendment issues before proceeding with the study.
(Response) We have carefully considered First Amendment issues in
designing this study. The Washington Legal Foundation v. Henney case
cited by the comment notes that ``the government must demonstrate that
the restricted speech, by nature, is more likely to mislead than to
inform'' (Id. at 85). It is the goal of the proposed study to
investigate whether a price incentive may or may not be ``more likely
to mislead than to inform.''] Our participants will view a fictitious
but realistic DTC print ad and answer questions about that ad. From
their answers we will be able to determine their responses to the
information in the ad. Thus, we will measure whether the ad is actually
misleading and not potentially misleading. The experimental control
afforded by participants' random assignment to different experimental
conditions ensures that we will be able to pinpoint the source of any
differences in responses to ad variations by comparing responses of
participants who see the variables of interest (in this case, the
offer) versus those who do not.
(Comment 14) One comment stated that the proposed study appears to
be designed more to assess the effect of coupons on brand attitudes and
consumer impressions and does not appear to be tailored to assess the
effect of price incentives on statutory and regulatory requirements. In
other words, the comment argues that FDA has no regulatory authority to
manage or regulate consumer attitudes or impressions toward a brand.
(Response) As noted previously, the study is designed to determine
whether price incentive offers embedded in prescription drug ads can
result in a misleading net impression of risk and benefit, which may in
turn violate existing regulations under the FD&C Act. We will measure
the effect of the offer on consumer's understanding of the product's
efficacy and safety and the net impression of the product created by a
promotional piece in regards to that piece alone, which will inform our
review of DTC prescription drug advertising generally. FDA does not
intend to regulate or manage consumer attitudes or impressions towards
a particular brand.
(Comment 15) One comment questioned the utility of including the
reminder and OTC test arms in the study as these advertisements do not
include both safety and effectiveness information.
(Response) As stated previously, individuals are frequently faced
with situations in which they are required and able to make judgments
using incomplete information. As detailed previously, the inclusion of
a prescription reminder ad and an OTC ad provides experimental control.
We will compare perceptions of the product attributes among
participants who see: (1) Full risk and efficacy information (full ad),
(2) only efficacy information (OTC ad), and (3) neither risk nor
efficacy information (prescription reminder ad). The question of
whether an incentive can influence this judgment in the context of a
DTC prescription drug advertisement is the empirical question we are
addressing in the proposed study.
(Comment 16) Two comments requested FDA provide more information on
the study population and study design including the primary research
questions, stimuli, endpoints, and action standards.
(Response) The proposed questionnaire has been and continues to be
available upon request. We refer to pages 57800 and 57801 of the 60-day
notice (75 FR 57798) where the study design was described. We have
described the primary research questions in more detail in this 30-day
notice. Specific hypotheses and the analysis plan are included in this
document.
(Comment 17) One comment requested that FDA specify the types of
advertisements to be used in the study (i.e., spread, gatefold, \1/3\
page ad). Another comment requested that FDA engage the services of an
advertising agency that specializes in the development of DTC print
advertisements. Further, the comment asserted that the location of the
promotional offer may have an impact on consumer perceptions of product
risks and benefits and requested FDA define the location of the offer
and clarify if it will be varied in the test ads.
(Response) The full product DTC ad will be two pages, including a
brief summary. The OTC ad and reminder ad will each be one page. We
have contracted with an organization that produces realistic ads and
stimuli to ensure that we will show respondents realistic materials.
The location of the promotional offer will be standardized as much as
possible across all test conditions and will be incorporated in such a
way as to not obscure the description of either the risks or benefits
in the full product ad.
(Comment 18) One comment requested FDA identify and study more
general disclosures that are not directly related to safety or
effectiveness info, such as ``consult with a physician to discuss
whether this drug is right for you.''
(Response) We appreciate the comment about widening the scope of
the disclosures to be studied. Based upon the suggestion of our peer
reviewers, we have changed the focus of the second study to examine a
second medical condition and will not be investigating disclosures as
part of this initial study. We encourage other interested entities to
engage in research on disclosures.
(Comment 19) One comment requested that the study population be
limited to individuals who have been diagnosed with the medical
condition of interest and exclude those merely `at risk' of developing
the condition because those who do not have the medical condition may
be much less attentive to the information in the ad and thus skew the
study results. In another paragraph, the same comment questioned the
need to conduct the proposed study in the target population since doing
so would not yield different results from Bhutada et al. (2009) who did
not use diagnosed individuals.
(Response) As these two suggestions are contradictory, we offer our
reasoning behind selecting participants in Study 1 who are either
diagnosed or fit the criteria for diagnosis of insomnia (formerly
referred to as ``at risk''). One purpose of a purchase incentive is to
encourage new users to try a product (Ref. 18). Similarly, the first of
the Pharmaceutical Research and Manufacturers of America's (PhRMA)
guiding principles on direct to consumer advertising (Ref. 19) states
that ``* * * DTC advertising of prescription medicines can benefit the
public health by * * * motivating patients to contact their physicians
and engage in a dialogue about health concerns * * *'' Inclusion of an
incentive might encourage a consumer who recognizes the symptoms
described in the advertisement to discuss the condition with a doctor
or other health care professional. Thus, we conclude that both
diagnosed patients and those individuals who self-report meeting the
diagnostic criteria for the advertised medical condition but have not
yet been diagnosed are a valid sample for Study 1. We are limiting our
Study 2 sample to individuals who have been diagnosed with high blood
pressure by a health care professional.
(Comment 20) One comment requested that demographic information
such as age, education, income, ethnicity, race, a baseline assessment
of health literacy, and whether the
[[Page 58017]]
consumer is currently being treated with a prescription drug for the
condition being studied be included in the information collection.
(Response) Demographic and health literacy information will be
collected.
(Comment 21) One comment requested that FDA use prudence when
broadly interpreting the results from this study and developing
subsequent guidance based on these study results, and requested that
the results of the study not be applied beyond print ads or,
alternatively, to expand the study to include Internet promotion.
(Response) At this time we cannot expand the study to encompass
Internet promotion. We concur that there are media-specific factors
that influence information processing between static (e.g., print) and
dynamic (e.g., video) platforms, and will note that our study was
conducted with print ads in our interpretation of the results. However,
we contend that the cognitive processes used in understanding and
interpreting incentive information are likely to apply across
promotional platforms.
(Comment 22) Two comments mentioned that the study does not assess
how consumer perceptions of product risks and benefits are translated
into a discussion with their health care provider. One comment stated
that because these products can only be purchased after a discussion
with a health care provider, the study be redesigned so that consumer
perceptions are measured after a discussion with a health care
provider.
(Response) We concur that this study does not address behaviors,
such as how ad perceptions are translated into a discussion with a
health care provider. As noted previously, one purpose of DTC
advertising is to motivate consumers to engage in a discussion with
their health care provider about health concerns. Another purpose,
supported by research findings (Refs. 20 and 21), is to increase
awareness of available treatments. DTC advertising does not exist
solely in the confines of a doctor's office; rather, DTC advertising
targets consumers outside of a doctor's office, with the goal of
prompting consumers to ask their physicians about the product. In
deciding whether or not to discuss a particular product with their
health care provider, consumers presumably are engaging in some sort of
judgment about the product being promoted. Therefore, clear
communication of risks and benefits is needed for consumers before a
consultation with a physician, and it is valid to measure these
impressions.
(Comment 23) One commenter requested that FDA provide clarity on
the timing of this study vis-a-vis other FDA DTC studies and make
available the results of previous DTC studies on the Division of Drug
Marketing Advertising and Communications (DDMAC) Research Web page.
(Response) The timing of this study is not dependent on other
research currently underway. We have taken steps to publish reports
from our previous research on the DDMAC Web page (see https://www.fda.gov/AboutFDA/CentersOffices/CDER/ucm090276.htm). When the
current project is concluded, we will report on the study.
FDA estimates the burden of this collection of information as
follows:
Table 4--Estimated Annual Reporting Burden \1\
--------------------------------------------------------------------------------------------------------------------------------------------------------
Number of
Activity Number of responses per Total annual Average burden per response Total hours
respondents respondent responses
--------------------------------------------------------------------------------------------------------------------------------------------------------
Screener....................................... 8,500 1 8,500 .03 (2 minutes)........................ 283
Pretests....................................... 1,000 1 1,000 .33 (20 minutes)....................... 333
Study 1: Online................................ 1,950 1 1,950 .33 (20 minutes)....................... 650
Study 1: Mall intercept........................ 1,950 1 1,950 .33 (20 minutes)....................... 650
Study 2........................................ 1,950 1 1,950 .33 (20 minutes)....................... 650
--------------------------------------------------------------------------------------------------------
Total...................................... 15,350 .............. .............. ....................................... 2,566
--------------------------------------------------------------------------------------------------------------------------------------------------------
\1\ There are no capital costs or operating and maintenance costs associated with this collection of information.
II. References
The following references have been placed on display in the
Division of Dockets Management (HFA-305), Food and Drug Administration,
5630 Fishers Lane, rm. 1061, Rockville, MD 20852, and may be seen by
interested persons between 9 a.m. 4 p.m., Monday through Friday. (FDA
has verified the Web site addresses, but we are not responsible for any
subsequent changes to the Web sites after this document publishes in
the Federal Register.)
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Dated: September 12, 2011.
Leslie Kux,
Acting Assistant Commissioner for Policy.
[FR Doc. 2011-23926 Filed 9-16-11; 8:45 am]
BILLING CODE 4160-01-P