Secretarial Review and Publication of the Annual Report to Congress Submitted by the Contracted Consensus-Based Entity Regarding Performance Measurement, 55474-55499 [2011-22624]
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Federal Register / Vol. 76, No. 173 / Wednesday, September 7, 2011 / Notices
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Secretarial Review and Publication of
the Annual Report to Congress
Submitted by the Contracted
Consensus-Based Entity Regarding
Performance Measurement
Office of the Secretary of
Health and Human Services, HHS.
ACTION: Notice.
AGENCY:
This notice acknowledges the
Secretary of the Department of Health
and Human Services’ (HHS) receipt and
review of the annual report submitted to
the Secretary and Congress by the
contracted consensus-based entity as
mandated by section 1890(b)(5) of the
Social Security Act, as added by section
183 of the Medicare Improvements for
Patients and Providers Act of 2008
(MIPPA). The statute requires the
Secretary to publish the report in the
Federal Register together with any
comments of the Secretary on the report
not later than six months after receiving
the report. This notice fulfills those
requirements.
FOR FURTHER INFORMATION CONTACT: Kate
Goodrich (202) 690–7213.
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SUMMARY:
I. Background
Rising health care costs coupled with
the growing concern over the level and
variation in quality and efficiency in the
provision of health care raise important
challenges for the United States. Section
183 of MIPPA also required the
Secretary of the Department of Health
and Human Services (HHS) to contract
with a consensus-based entity to
perform various duties with respect to
health care performance measurement.
These activities support HHS’s efforts to
achieve value as a purchaser of highquality, patient-centered, and
financially sustainable health care. The
statute mandates that the contract be
competitively awarded for a period of
four years and may be renewed under a
subsequent competitive contracting
process.
In January, 2009, a competitive
contract was awarded by HHS to the
National Quality Forum (NQF) for a
four-year period. The contract specified
that NQF should conduct its business in
an open and transparent manner,
provide the opportunity for public
comment and ensure that membership
fees do not pose a barrier to
participation in the scope of HHS’s
contract activities, if applicable.
The HHS four-year contract with NQF
includes the following major tasks:
Formulation of a National Strategy
and Priorities for Health Care
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Performance—NQF shall synthesize
evidence and convene key stakeholders
on the formulation of an integrated
national strategy and priorities for
health care performance measurement
in all applicable settings. NQF shall give
priority to measures that: address the
health care provided to patients with
prevalent, high-cost chronic diseases;
provide the greatest potential for
improving quality, efficiency and
patient-centered health care and may be
implemented rapidly due to existing
evidence, standards of care or other
reasons. NQF shall consider measures
that assist consumers and patients in
making informed health care decision;
address health disparities across groups
and areas; and address the continuum of
care across multiple providers,
practitioners and settings.
Implementation of a Consensus
Process for Endorsement of Health Care
Quality Measures—NQF shall
implement a consensus process for
endorsement of standardized health care
performance measures which shall
consider whether measures are
evidence-based, reliable, valid,
verifiable, relevant to enhanced health
outcomes, actionable at the caregiver
level, feasible to collect and report, and
responsive to variations in patient
characteristics such as health status,
language capabilities, race or ethnicity,
and income level and is consistent
across types of providers including
hospitals and physicians.
Maintenance of Consensus Endorsed
Measures—NQF shall establish and
implement a maintenance process to
ensure that endorsed measures are
updated (or retired if obsolete) as new
evidence is developed.
Promotion of Electronic Health
Records—NQF shall promote the
development and use of electronic
health records that contain the
functionality for automated collection,
aggregation, and transmission of
performance measurement information.
Focused Measure Development,
Harmonization and Endorsement Efforts
To Fill Critical Gaps in Performance
Measurement—NQF shall complete
targeted tasks to support performance
measurement development,
harmonization, endorsement and/or gap
analysis.
Development of a Public Web Site for
Project Documents—NQF shall develop
a public Web site to provide access to
project documents and processes. The
HHS contract work is found at: https://
www.qualityforum.org/projects/
ongoing/hhs/.
Annual Report to Congress and the
Secretary—Under section 1890(b)(5)(A)
of the Act, by not later than March 1 of
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each year (beginning with 2009), NQF
shall submit to Congress and the
Secretary of HHS an annual report. The
report shall contain a description of the
implementation of quality measurement
initiatives under the Act and the
coordination of such initiatives with
quality initiatives implemented by other
payers; a summary of activities and
recommendations from the national
strategy and priorities for health care
performance measurement tasks; and a
discussion of performance by NQF of
the duties required under the HHS
contract. Section 1890(b)(5)(B) of the
Social Security Act requires the
Secretarial review of the annual report
to Congress upon receipt and the
publication of the report in the Federal
Register together with any Secretarial
comments not later than 6 months after
receiving the report.
The first annual report covered the
performance period of January 14, 2009
to February 28, 2009 or the first six
weeks post contract award. Given the
short timeframe between award and the
statutory requirement for the
submission of the first annual report,
this first report provided a brief
summary of future plans. In March
2009, NQF submitted the first annual
report to Congress and the Secretary of
HHS. The Secretary published a notice
in the Federal Register in compliance
with the statutory mandate for review
and publication of the annual report on
September 10, 2009 (74 FR 46594).
In March 2010, NQF submitted to
Congress and the Secretary the second
annual report covering the period of
performance of March 1, 2009 through
February 28, 2010. The second annual
report was published in the Federal
Register on October 22, 2010 (75 FR
65340) to comply with the statutorily
required Secretarial review and
publication.
In March 2011, NQF submitted the
third annual report to Congress and the
Secretary of HHS. This notice complies
with the statutory requirement for
Secretarial review and publication of
the third annual report covering the
period of performance of March 1, 2010
through February 28, 2011.
The Patient Protection and Affordable
Care Act of 2010 (ACA) was signed into
law on March 23, 2011. Section 3014 of
this Act included a time-sensitive
requirement for NQF to provide input
into the national priorities for
consideration under for the National
Strategy for Quality for Improvement in
Healthcare. As a result, one additional
activity was added to the contract to
fulfill this requirement within the
contract year. The NQF convened the
National Priorities Partnership and
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developed a consensus report on input
to HHS on the development of the
National Quality Strategy.
II. March 2011—NQF Report to
Congress and the HHS Secretary
Submitted in March 2011, the third
annual report to Congress and the
Secretary spans the period of January
14, 2010 through January 13, 2011.
A copy of NQF’s submission of the
March 2011 annual report to Congress
and the Secretary of HHS can be found
at: https://www.qualityforum.org/
projects/hhs/.
The 2011 NQF annual report is
reproduced in section III of this notice.
III. NQF March 2011 Annual Report
Advancing Performance Measurement:
NQF Report to Congress 2011
Report to the Congress and the Secretary
of the U.S. Department of Health and
Human Services, Covering the Period of
January 14, 2010, to January 13, 2011
Pursuant to PL 110–275 and Contract
#HHSM–500–2009–00010C
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NQF Mission
The National Quality Forum (NQF)
operates under a three-part mission to
improve the quality of American
healthcare by:
• Building consensus on national
priorities and goals for performance
improvement and working in
partnership to achieve them;
• Endorsing national consensus
standards for measuring and publicly
reporting on performance; and
• Promoting the attainment of
national goals through education and
outreach programs.
As a private-sector standard-setting
body recognized under the National
Technology Transfer and Advancement
Act (Pub. L. 104–113), NQF endorses
standardized performance measures,
serious reportable events, and safe
practices. NQF also serves as the
convener of two multi-stakeholder
partnerships: the National Priorities
Partnership, which provides guidance
on setting national priorities, goals, and
strategic improvement opportunities;
and the Measure Applications
Partnership, which recommends
measures for use in various public
reporting, payment, and other programs.
Table of Contents
Acknowledgments
Foreword
I. Executive Summary
II. About NQF
III. About the Contract
IV. HHS–Funded Work
V. Looking Forward
Appendix A: Summary of
Accomplishments Under the Contract
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Appendix B: List of Measures Endorsed
Appendix C: Reports Published by NQF
During the Contract Period
Appendix D: NQF Board of Directors
Appendix E: NQF Senior Leadership
Appendix F: National Priorities
Partnership
Appendix G: NQF Consensus Development
Process (Version 1.8)
Appendix H: List of NQF Member
Organizations by Council
Foreword
In 2008, Congress passed the
Medicare Improvements for Patients and
Providers Act (Pub. L. 110–275),1
signifying its growing recognition of the
systemic nature of the nation’s
healthcare quality issues. The Act set
bearings for the national healthcare
performance improvement movement
and charted a course for national action,
presenting the opportunity to unify the
nation’s disparate healthcare quality
improvement efforts into a coherent
national strategy. Importantly, it did not
impose top-down direction to achieve
its goals. Instead, the Act provides
guidance and resources for the federal
government to work with a consensusbased entity to identify priorities and
performance measures through an open
and transparent decision-making
process that affords an opportunity for
all stakeholders to participate.
On January 14, 2009, the National
Quality Forum (NQF) was awarded a
contract that addresses the Act’s Section
183, which calls for the Department of
Health and Human Services (HHS) ‘‘to
contract with a consensus-based entity,
such as the National Quality Forum,’’ to
achieve many of these quality
improvement goals. This contract
subsequently was modified to
accommodate specific work called for
under the Patient Protection and
Affordable Care Act of 2010 (Pub. L.
111–148).2 This report summarizes the
work performed under this contract
between January 14, 2010, and January
13, 2011, the second full year that the
HHS contract has been in place.
The first year of the contract was
devoted to building infrastructure to
support healthcare quality. We are
pleased to report that in the second year
of the contract, NQF has leveraged that
infrastructure to demonstrate real
achievements in the areas of the
identification of priorities and gaps in
available performance measures;
adaptation of more than 100 measures
for use in electronic health records; and
endorsement of 62 new measures. These
are concrete, measurable, and
sustainable accomplishments in the
nation’s quality infrastructure that will
translate into more effective
performance improvement, public
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reporting, and value-based payment
programs. We are grateful to the
Congress and HHS for their continued
support of NQF and, more broadly, of
the quality enterprise in the United
States. Their commitment to healthcare
quality improvement is thoughtful,
clear, and unquestioned. We also thank
the more than 430 institutional
members of NQF, the hundreds of
experts who volunteer to participate in
NQF expert panels, and NQF staff,
whose efforts have contributed to a
healthcare system that is becoming, as
the Institute of Medicine (IOM)
envisioned in its ‘‘call to action’’ a
decade ago, safe, effective, patientcentered, timely, efficient, and
equitable.
William L. Roper,
Chair, Board of Directors, National Quality
Forum.
Janet M. Corrigan,
President and Chief Executive Officer,
National Quality Forum.
Notes
1. U.S. Congress, Medicare Improvements
for Patients and Providers Act (Pub. L. 110–
275), Washington, DC: U.S. Government
Printing Office: 2008. Available at https://
frwebgate.access.gpo.gov/cgi-bin/getdoc.cgi?
dbname=110_cong_public_laws&docid=f:
publ275.110.pdf. Last accessed December
2010.
2. U.S. Congress, Patient Protection and
Affordable Care Act of 2010 (Pub. L. 111–
148), Washington, DC: U.S. Government
Printing Office; 2010. Available at https://
www.gpo.gov/fdsys/pkg/PLAW-111publ148/
pdf/PLAW-111publ148.pdf. Last accessed
December 2010.
I. Executive Summary
Key strategies for reforming
healthcare include: Publicly reporting
performance results to support informed
consumer decision-making; aligning
payments with value; rewarding
providers for investing in health
information technology (health IT) and
using it to improve patient care; and
providing knowledge and tools to
healthcare providers and professionals
to help them improve their
performance. Foundational to the
success of all of these efforts is a robust
‘‘quality measurement enterprise’’ that
includes priorities and goals for
improvement; standardized
performance measures; an electronic
data platform that supports
measurement and improvement; use of
measures in payment, public reporting,
health IT investment programs, and
other areas; and performance
improvement initiatives in all
healthcare settings. Many public- and
private-sector organizations have
important responsibilities in the quality
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measurement enterprise, such as various
federal agencies, public and private
purchasers, measure developers, the
National Quality Forum (NQF),
accreditation and certification entities,
various quality alliances at the national
and community levels, state
governments, and others.
Recognizing the widespread and
systemic nature of the nation’s
healthcare quality and cost challenges
and the need to build the nation’s
quality measurement enterprise,
Congress passed the Medicare
Improvements for Patients and
Providers Act (Pub. L. 110–275) in 2008.
On January 14, 2009, NQF was awarded
a contract that addresses the Act’s
Section 183, which calls for the
Department of Health and Human
Services (HHS) ‘‘to contract with a
consensus-based entity, such as the
National Quality Forum,’’ to carry out
work related to its quality improvement
goals. On September 20, 2010, this
contract was modified to accommodate
specific work called for under the
Patient Protection and Affordable Care
Act of 2010 (Pub. L. 111–148).1 This
report summarizes the work performed
under this contract between January 14,
2010, and January 13, 2011. Appendix
C provides a list of the reports
produced.
During the contract period, NQF made
important contributions to the following
quality enterprise functions: setting
priorities and goals, endorsing
performance measures, building an
infrastructure to support performance
measurement using an electronic data
platform, and providing input to the
selection of measures for determining
‘‘meaningful use’’ of health IT.
Source: National Quality Forum
(NQF), Input to the Secretary of Health
and Human Services on Priorities for
the 2011 National Quality Strategy,
Washington, DC: NQF; 2010. Available
at https://
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National Priorities
Setting national priorities is a critical
first step to addressing our country’s
serious safety, quality, and cost
challenges. Providers cannot measure
and improve in all areas at once.
Priorities focus attention on those areas
most likely to produce the greatest
return on investment in terms of better
health and healthcare. National
priorities, especially when established
with input from multiple stakeholders,
also serve as a starting point for
alignment of public- and private-sector
efforts to improve performance. In 2010,
NQF made three contributions to
national priority-setting initiatives:
providing guidance to HHS on the
proposed National Health Care Quality
Strategy, identifying a prioritized list of
high-impact conditions for Medicare
beneficiaries, and specifying an agenda
for measure development and
endorsement to fill gaps in available
measures.
The Affordable Care Act calls for HHS
to establish a National Health Care
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Quality Strategy and to consult with a
consensus-based entity to convene a
multi-stakeholder group to provide
input on national priorities for
improvement in population health and
the delivery of healthcare services.
When asked to perform this role, NQF
convened the National Priorities
Partnership (NPP), a collaborative that
now includes 48 leading organizations.
In October 2010, NPP submitted its
report to HHS, recommending eight
priority areas for national action. These
include the original six priorities NPP
identified in a priority-setting effort in
2008: (1) Patient and family
engagement, (2) population health, (3)
safety, (4) care coordination, (5)
palliative and end-of-life care, and (6)
overuse. They also include the addition
of two areas of focus: (1) Equitable
access to ensure that all patients have
access to affordable, timely, and highquality care; and (2) infrastructure
supports (e.g., health IT) to address
underlying system changes that will be
necessary to attain the goals of the other
priority areas. NPP also offered
aspirational and actionable goals to be
achieved over the next three to five
years for each priority area.
Recommendations of the National
Priorities Partnership
www.nationalprioritiespartnership.org/.
Last accessed February 2011.
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Complementing NPP’s work, which
focused on ‘‘cross-cutting’’ areas (e.g.,
care coordination) that affect all or most
patients, was the work of NQF’s
Measure Prioritization Advisory
Committee, which prioritized the top 20
high-impact Medicare conditions that
account for more than 90 percent of
Medicare costs. Improvements in the
safety and effectiveness of the care
processes for these conditions can affect
the outcomes of millions of Americans
and eliminate waste from the health
system.
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Prioritized List of 20 High-Impact
Medicare Conditions*
(1) Major depression
(2) Congestive heart failure
(3) Ischemic heart disease
(4) Diabetes
(5) Stroke/transient ischemic attack
(6) Alzheimer’s disease
(7) Breast cancer
(8) Chronic obstructive pulmonary
disease
(9) Acute myocardial infarction
(10) Colorectal cancer
(11) Hip/pelvic fracture
(12) Chronic renal disease
(13) Prostate cancer
(14) Rheumatoid arthritis/osteoarthritis
(15) Atrial fibrillation
(16) Lung cancer
(17) Cataract
(18) Osteoporosis
(19) Glaucoma
(20) Endometrial cancer
*As determined by NQF Measure
Prioritization Advisory Committee
under contract to HHS.
Source: NQF, Prioritization of HighImpact Medicare Conditions and
Measure Gaps, Washington, DC: NQF;
2010. Available at https://www.quality
forum.org/projects/prioritization.
aspx#t=2&s=&p=4%7C. Last accessed
February 2011.
Taken together, cross-cutting areas
and the prioritized conditions provide a
two-dimensional framework for
performance measurement. The current
portfolio of NQF-endorsed measures
includes many measures applicable to
these cross-cutting areas and leading
conditions, but there are important gaps.
To advise HHS on how best to focus
measure development resources on
filling these gaps, NQF was asked to
construct an agenda for measure
development and endorsement. In
constructing this agenda, the NQF
Measure Prioritization Advisory
Committee also considered child health
measurement needs and the needs of the
broader population health community.
The final report, Measure Development
and Endorsement Agenda (January
2011, available at https://www.quality
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forum.org/MeasureDevelopmentand
EndorsementAgenda.aspx), provides
prioritized lists of measure gaps in eight
areas: (1) Resource use/overuse, (2) care
coordination and management, (3)
health status, (4) safety processes and
outcomes, (5) patient and family
engagement, (6) system infrastructure
supports, (7) population health, and (8)
palliative care. As described below,
efforts are well underway to fill these
gaps.
Performance Measures
The NQF portfolio of endorsed
measures includes more than 625
measures that support the needs of both
public- and private-sector stakeholders
and are appropriate for use in
accountability and quality improvement
programs. The measures fall into the
following major categories: Measures of
patient outcomes (e.g., mortality,
readmissions, complications, health
functioning); care processes (measures
of adherence to practice guidelines,
such as prescribing beta antagonists
after heart attacks); patient experience
(e.g., patient’s perception of the quality
of hospital care); resource use measures
(e.g., average nursing care hours per
patient day); and composite measures
(e.g., overall indicator of pediatric
patient safety constructed from
measures of adverse events). Although
the total number of measures is sizable,
the number applicable to a given
provider type—ambulatory practices,
emergency services, hospitals, nursing
homes, home health, rehabilitation
services, mental health and substance
abuse providers, kidney dialysis centers,
and health plans—is more limited. To
meet the needs of many, the portfolio
also must accommodate measures that
run off different data platforms (e.g.,
paper records, administrative/claims
data, electronic health records) during
this period of transition to an electronic
platform.
During the contract period, the HHS
contract provided support for measure
endorsement projects in the following
areas: Patient outcomes for the 20 highimpact Medicare conditions; patient
safety, including medication safety and
healthcare-associated infections;
nursing homes; child health; and
efficiency and resource use. NQF’s
endorsement process, which includes
evaluation by technical experts and a
multi-stakeholder panel, as well as
extensive public input, requires up to a
year to complete depending on the
volume and complexity of measures. On
occasion, a project also may be
temporarily halted to allow time for the
measure developers to change measures
in response to NQF requests (for
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example, two measures of overuse of
neck imaging in trauma combined).
There were 62 newly endorsed
measures resulting from the work
conducted during the contract period—
14 endorsed prior to the close of the
contract period and another 48 awaiting
final ratification by the NQF Board
(which occurred shortly after the close
of the reporting period). See Appendix
B for a complete list of newly endorsed
measures.
NEWLY ENDORSED MEASURES BY
MEASURE TYPE *
Measure type
Number of
measures
Outcome ...................................
Process .....................................
Patient Experience ...................
Resource Use ...........................
Composite .................................
38
8
6
6
4
Total ...................................
62
* Measures endorsed as a result of HHS
contract, 1/14/10 to 2/28/11.
In addition to endorsing new
measures, NQF also oversees the
updating and maintenance of currently
endorsed measures. As a condition of
maintaining endorsement, measure
developers are required to update their
measures to reflect changes in the
evidence base. NQF-endorsed measures
undergo a comprehensive re-evaluation
every three years and must recompete
‘‘head-to-head’’ with any new or
existing measures for ‘‘best-in-class’’
determination. During the contract
period, NQF began maintenance of the
47 cardiovascular measures and 44
surgical measures in its portfolio.
NQF also analyzed the implications of
the transition from the International
Classification of Disease, Ninth
Revision, Clinical Modification (ICD–9–
CM) to the International Classification
of Diseases, Tenth Revision, Clinical
Modification and Procedure Coding
System (ICD–10–CM/PCS) for quality
measurement. As explained in the final
report, ICD–10 CM/PCS Coding
Maintenance Operational Guidance
(October 2010, available at https://
www.qualityforum.org/publications/
2010/10/ICD-10-CM/PCS_Coding_
Maintenance_Operational_
Guidance.aspx), this transition planned
for 2013 has significant implications for
measure developers, as the majority of
NQF-endorsed measures are specified
using ICD–9–CM codes.
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Technical Infrastructure To Support
Measurement Using an Electronic
Platform
The American Recovery and
Reinvestment Act of 2009 provides $20
billion for investment in health IT and
use of that technology to improve
patient care. Health IT has the potential
to lead to care that is safer, more
effective, more affordable, and better
coordinated. But to get there, electronic
health records (EHRs) and other tools
must capture the right data to support
performance measurement, and
performance measures must be specified
to run on an electronic platform. NQF
contributions in this area fall into four
categories: (1) Development of a Quality
Data Model (QDM) that defines the data
that must be captured in EHRs and
personal health records to support
quality measurement and improvement;
(2) development of a standard form and
an automated tool for measure
developers to create eMeasures that can
readily be incorporated into vendors’
health IT systems; (3) re-specification of
113 performance measures for use with
EHRs (i.e., eMeasures); and (4)
identification of the types of measures
that might be used to ascertain whether
EHRs are being used properly by
clinicians and to detect any unintended
consequences.
The QDM classifies and describes the
information needed for quality
measurement in a way that health IT
vendors understand what data elements
to capture (including the most reliable
source of the data and the point in time
in the care process when it should be
recorded), and measure developers
know how to specify eMeasures so they
will pull the correct information from
the EHR. Although the QDM was
created in 2009, NQF’s Health
Information Technology Advisory
Committee made important
enhancements covered under this
contract, such as the development of a
comprehensive framework for evolving
the model that will accommodate the
data needs of new types of measures
(e.g., measures of patient engagement in
decision-making, long-term functional
outcomes, measures that incorporate
data on social determinants of health),
and updates to data type definitions and
elements. The NQF Clinical Decision
Support (CDS) Expert Panel also
developed a taxonomy of CDS rules and
data elements that paves the way for
CDS developers to use the QDM in
specifying clinical decision support
rules (see Driving Quality and
Performance Measurement—A
Foundation for Clinical Decision
Support at https://
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www.qualityforum.org/Publications/
2010/12/Driving_Quality_
and_Performance_Measurement_-_A
_Foundation_for_Clinical_Decision_
Support.aspx).
To facilitate the specification of
eMeasures in a standardized fashion
concordant with the QDM, NQF
developed a standardized eMeasure
format to be used by the more than 50
measure developers. The QDM and
eMeasure format taken together will
yield important benefits in future years,
such as:
• Reduced health IT costs: Health IT
vendors will be able to identify the data
requirements for all the measures in the
portfolio of NQF-endorsed measures
and will be able to readily incorporate
eMeasures from any measure developer
in almost a ‘‘turnkey’’ fashion.
• Reduced measure development,
testing, and maintenance costs:
Performance measures generally include
common components, such as
denominators, numerators, exclusions,
and sometimes risk-adjustment
algorithms. Measure developers may be
able to share and reuse certain
components of measures (e.g., code sets
and rules for identifying patients with
Type 2 diabetes on insulin).
• More useful performance
information: When developers
harmonize measures and make use of
common definitions and conventions
for specifying eMeasures, providers can
readily combine measures from different
developers into their performance
improvement initiatives without
introducing ‘‘noise’’ into the
performance results.
The eMeasure format now is being
converted into a software tool known as
the Measure Authoring Tool, which will
be tested in 2011. NQF will provide
training on using the tool to measure
developers and others.
The foundational work on the QDM
and the eMeasure format conducted in
2009 and 2010 under the contract was
critical to the accomplishment of
another important objective—the respecification of 113 measures from
paper-based format to eMeasure format.
In response to an HHS request to
develop eSpecifications for measures
currently being used by HHS for public
reporting, payment, quality
improvement, or other purposes, NQF
worked in coordination with the 18
developers of these measures to convert
the measures from their current format
into the eMeasure format. These
eMeasures, along with detailed
specifications, can be found on the NQF
Web site at https://
www.qualityforum.org/Projects/e-g/
eMeasures/Electronic_Quality_
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Measures.aspx?section=Public
andMemberComment2011-02-01201104-01. HHS is using many of the respecified measures to assess meaningful
use of health IT for purposes of
awarding incentive payments in 2011.
The fourth and final area of NQF’s
health IT work focused on answering
the question, ‘‘How will we know if
health IT is being properly used by
clinicians to provide better care?’’ To
achieve the full potential of health IT to
enhance the safety, effectiveness, and
affordability of care, clinicians must use
the technology as intended. For
example, reductions in medication
errors will be achieved only if clinicians
do not disable or ignore alerts for
potential drug interactions. In the report
Driving Quality—A Health IT
Assessment Framework for
Measurement (2010, available at https://
www.qualityforum.org/Publications/
2010/12/Driving_Quality_-_A_Health_
IT_Assessment_Framework_
for_Measurement.aspx), NQF identifies
potential types of measures that might
be developed and incorporated into
EHRs to provide information on when
and how the technology is being
employed by front-line providers, which
in turn can be used to determine if there
is a need for more user-friendly
interfaces, modifications in work flow,
or clinician education and training
programs. The report also identifies
types of measures that, if incorporated
into EHRs, would provide early warning
signs of unintended consequences (e.g.,
selection of an inappropriate order set
based on the patient’s active diagnoses).
Measure Selection for Applications
Setting National Priorities and Goals
serves as an important starting point for
selecting measures, but for most
applications there are additional
considerations. In response to a request
from the Office of the National
Coordinator for Health IT (ONC), NQF
prepared a ‘‘quick turnaround’’ report in
the summer of 2010 to assist HHS
leadership and the Health IT Policy
Committee in identifying a
parsimonious set of measures that might
be used in 2013 to assess meaningful
use of health IT. The NQF report
Identification of Potential 2013 eQuality Measures (August 2010,
available at https://
www.qualityforum.org/projects/i-m/
meaningful_use/meaningful_use.aspx),
finalized in August 2010, used the six
national priorities identified by NPP as
an organizing framework; proposed five
criteria that have been utilized to
identify measures in each priority area;
and based on a review of measures in
the NQF portfolio and an environmental
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scan of measures used by leading health
systems, identified available measures
that might be adapted for use in 2013
and beyond.
Summary
This is an extraordinary period of
challenges and opportunities for our
country’s healthcare system. Reforming
the healthcare delivery system to
provide care that is safe, effective, and
affordable necessitates changes in the
environment of care. As the Institute of
Medicine noted a decade ago in its
landmark report Crossing the Quality
Chasm, public reporting, value-based
payment, a national health information
network, and programs for
dissemination of knowledge and tools
are key elements of creating an
environment of care that enables and
rewards improvement.
Fundamental building blocks for all of
these efforts are a vigorous quality
measurement enterprise including
national priorities that focus our efforts
on high-leverage areas with the greatest
potential to produce better health and
healthcare; the ability to measure,
report, and reward performance results;
and the ability to share best practices.
Building such an enterprise is a shared
responsibility of many stakeholders in
the public and private sector. NQF is
thankful for the opportunity to
contribute.
jlentini on DSK4TPTVN1PROD with NOTICES2
Note: 1. U.S. Congress, Patient Protection
and Affordable Care Act of 2010 (Pub. L.
111–148), Washington, DC: U.S. Government
Printing Office; 2010. Available at https://
www.gpo.gov/fdsys/pkg/PLAW-111publ148/
pdf/PLAW-111publ148.pdf. Last accessed
December 2010.
II. About the National Quality Forum
NQF was created in 1999 as a national
standard-setting organization for
healthcare performance measures. NQF
is governed by a Board of Directors that
includes healthcare leaders from the
public and private sectors, with a
majority of its at-large seats held by
consumers and those who purchase
services on consumers’ behalf. A multistakeholder organization, NQF’s more
than 430 members are organized into
eight councils—consumers; purchasers;
healthcare professionals; health plans;
provider organizations; public/
community health agencies; quality
measurement, research, and quality
improvement organizations; and
suppliers and industry—thus drawing
on the expertise and insight of every
sector of the healthcare field.
In establishing national consensus
standards, NQF adheres to the National
Technology Transfer and Advancement
Act of 1995 (Pub. L. 104–113) 1 and the
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Office of Management and Budget’s
formal definition of consensus.2 NQF
endorses performance measures,
preferred practices, serious reportable
events, and measurement frameworks
through its formal Consensus
Development Process (CDP),3 which
provides for extensive multi-stakeholder
input. The strict adherence to this CDP
qualifies NQF as a voluntary consensus
standards-setting organization, granting
its endorsed measures special legal
standing.
NQF Consensus Development Process
1. Call for Intent to Submit Candidate
Standards
2. Call for Nominations
3. Call for Candidate Standards
4. Candidate Consensus Standard
Review
5. Public and Member Comment
6. Member Voting
7. Consensus Standards Approval
Committee (CSAC) Decision
8. Board Ratification
9. Appeals
The NQF portfolio of voluntary
consensus standards includes
performance measures, serious
reportable events, and preferred
practices (i.e., safe practices). A
complete list of measures included in
the NQF portfolio can be found at
https://www.qualityforum.org/
Measures_List.aspx. There are measures
applicable to nearly all healthcare
settings (e.g., ambulatory settings,
hospitals, nursing homes, home health
agencies, health systems) and types of
clinicians (e.g., primary care providers,
specialists). NQF uses a twodimensional framework to organize the
measures in its portfolio:
• Cross-cutting areas: measures that
affect all or most patients, such as
safety, care coordination, and overuse;
and
• Clinical areas: measures that apply
to patients with specific conditions,
such as diabetes, asthma, or congestive
heart failure.
Approximately one-third of the
measures in NQF’s portfolio are
measures of patient outcomes (e.g.,
mortality, readmissions, health
functioning, depression screening tool
that assesses emotional status and social
engagement), or experience of care (e.g.,
satisfaction). Most of the remaining
measures are measures of care processes
that can be linked to better outcomes
(e.g., medication reconciliation, annual
eye and foot exam for patients with
diabetes). Approximately 20 percent of
endorsed measures relate to the
important area of patient safety. The
NQF-endorsed Safe Practices for Better
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Healthcare provide an evidence-based
approach to improving patient safety.
The measures included in the NQF
portfolio are owned or sponsored by 53
different stewards, which include:
Public agencies (e.g., the Centers for
Medicare & Medicaid Services [CMS],
the Agency for Healthcare Research and
Quality), state and community entities
(e.g., Minnesota Community
Measurement), professional societies
(e.g., Physician Consortium for
Performance Improvement convened by
the American Medical Association,
Society of Thoracic Surgeons),
accrediting organizations (e.g., the
National Committee for Quality
Assurance, The Joint Commission),
health plans, academic and research
institutions, health systems, and others.
The portfolio has become a rich
resource for national, state, and
community-level initiatives that seek
the best performance measures to use in
public reporting, payment, and quality
improvement initiatives.
In recent years, NQF has worked
closely with the Department of Health
and Human Services (HHS) and
measure stewards to re-specify
performance measures for use with
interoperable electronic health records
(EHRs) and personal health records. To
date, more than 110 measures have been
‘‘retooled.’’ HHS currently uses these
retooled measures for activities
including ‘‘meaningful use’’
measurement in the Electronic Health
Records Incentive Programs, the
Medicare Hospital Compare public
reporting program, and in various valuebased payment programs. NQF has
encouraged measure stewards to adopt
common conventions in specifying
eMeasures and in identifying the types
of data that must be captured in
electronic health records to support
quality measurement and improvement.
In addition to its role as a standardsetting body, NQF also serves as the
neutral convener of two national multistakeholder partnerships. The National
Priorities Partnership (NPP) was
established in 2007 to set national
priorities and goals for performance
improvement and released its first
report shortly thereafter identifying six
original major priority areas: (1) Patient
and family engagement, (2) population
health, (3) patient safety, (4) care
coordination, (5) palliative and end-oflife care, and (6) overuse. NPP currently
consists of 42 leading private-sector
organizations—including consumers,
purchasers, health plans, providers,
health professionals, accreditation/
certification bodies—and six Federal
agencies. These NPP leaders have
worked closely over the past three years
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to identify priorities for healthcare
quality improvement and to engage a
broad group of stakeholders in
coalescing around these priorities to
drive change. In September 2010, in
response to a request from HHS, NPP
provided input regarding priorities for
the 2011 HHS National Quality
Strategy.4 A second multi-stakeholder
partnership is the Measure Applications
Partnership (MAP). This very new
group, still in the formative stages, will
be convened for the first time in 2011
to provide input to HHS on the selection
of measures for use in various public
reporting and payment programs.
In recent years, NQF also has
enhanced its health information
technology portfolio to contribute to the
creation of an interoperable electronic
infrastructure that supports quality
measurement and improvement. This
began with NQF’s construction of the
Quality Data Model (QDM), a
classification system that describes
clinical and other information used for
quality measurement and provides a
standardized terminology to be used in
constructing eMeasures. NQF also is
working on a Measure Authoring Tool
to help measure developers build
eMeasures.
jlentini on DSK4TPTVN1PROD with NOTICES2
Notes
1. U.S. Congress, National Technology
Transfer and Advancement Act of 1995 (PL
104–113), Washington, DC: U.S. Government
Printing Office, 1995. Available at https://
standards.gov/standards_gov/nttaa.cfm. Last
accessed December 2010.
2. The White House, U.S. Office of
Management and Budget. Circular No. A–
119, February 10, 1998, Washington, DC: U.S.
Office of Management and Budget, 1998.
Available at https://www.whitehouse.gov/
omb/circulars_a119/. Last accessed
December 2010.
3. National Quality Forum (NQF), NQF
Consensus Development Process, v. 1.8.
Available at https://www.qualityforum.org/
Measuring_Performance/
Consensus_Development_Process.aspx. Last
accessed December 2010.
4. National Priorities Partnership. Input to
the Secretary of Health and Human Services
on Priorities for the 2011 National Quality
Strategy. Washington, DC: NQF; 2010.
Available online at https://
www.nationalprioritiespartnership.org/
uploadedFiles/NPP/Non-Partners/
Newsletters/NPP%20Input%20
to%20HHS%20on%20Priorities%20for%
202011%20National%
20Quality%20Strategy_
Final%20Report%282%29.pdf. Last accessed
February 2011.
III. About the Contract
The Medicare Improvements for
Patients and Providers Act of 2008 (Pub.
L. 110–275) is a wide-ranging law that
addresses many aspects of Medicare and
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Medicaid, including the addition of new
benefits for Medicare beneficiaries.
Among other things, the Act directs the
Secretary of HHS to contract with a
consensus-based entity for certain
activities relating to healthcare
performance measurement.
On January 14, 2009, NQF was
awarded a contract, HHSM–500–2009–
00010C, under the Act’s Section 183.
This contract is administered by HHS’s
Office of the Assistant Secretary for
Planning and Evaluation (ASPE), which
provides strategic leadership and
technical and management oversight for
the contract, and by CMS, which
provides technical input and
operational support. The contract
provided up to $10 million for the first
year after award, with the option for
three $10 million annual renewals
through 2012. It calls for NQF to:
• Develop a prioritized list of
conditions that impose a heavy health
burden on beneficiaries and account for
significant costs;
• Identify and endorse measures that
various stakeholders can use to assess
and improve the care provided to
beneficiaries with these conditions, and
the performance of providers in various
healthcare settings;
• Identify programs to track and
disseminate measures;
• Ensure performance measures are
regularly and appropriately updated and
remain relevant for public reporting and
improvement;
• Promote the use of EHRs for
performance measurement, reporting,
and improvement; and
• Report annually to Congress on the
status of the project and progress to
date.
This contract had the effect of
providing a mandate and stable funding
to NQF, granting the organization a
source of core funding to pursue this
important work in a coordinated,
strategic manner. While the work
conducted under the contract is
intended specifically to benefit all those
served by HHS programs, it will have
the salutary additional benefit of
improving care for all Americans. The
work being conducted under this
contract directly relates to NQF’s core
competencies in three areas:
• Building consensus on National
Priorities and Goals: NQF has convened
leaders from major stakeholder groups
and through this process has identified
National Priorities and Goals for
Performance Improvement. This work
provides a foundation for the prioritysetting efforts under this contract, which
focus on clinical conditions. The
priorities identification work served as
a guide for measure gap analysis and
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informs work going forward that will
result in a harmonized portfolio of highleverage measures.
• Endorsing performance measures:
NQF has endorsed more than 625
performance measures and preferred
practices under its formal CDP, granting
those measures and practices special
legal standing as voluntary consensus
standards, working toward a goal of
achieving a comprehensive yet
parsimonious set of performance
measures that map to national priorities
and fill critical gaps.
• Facilitating the development of
performance measures specified for use
with electronic health records and
personal health records, referred to as
eMeasures: NQF has worked to identify
the types of information that need to be
included in an EHR to enable electronic
reporting on quality metrics and has
coordinated the efforts of measure
developers to retool 113 measures for
use on an electronic platform.
Under the contract, HHS asked that
performance measures focus on
‘‘outcomes and efficiencies that matter
to patients, align with electronic
collection at the front end of care,
encompass episodes of care when
possible, and will be attributable to
providers where possible.’’
The work under this contract is
divided into 13 tasks. Six of the tasks
are procedural—involving an opening
meeting, the development of a work
plan, the development and
implementation of a quality assurance
Internal Evaluation Plan, weekly
conference calls, monthly progress
reports, and the creation of this annual
report. The remaining seven call for
specific deliverables and are the focus of
this report.
Task 6 is the formulation of a national
strategy and priorities for healthcare
performance measurement. Task 7 is the
implementation of a consensus process
for endorsing healthcare quality
measures. This task includes an
evaluation of NQF’s consensus
development process and the conduct of
endorsement projects focusing on
known measure gap areas. Task 8 is the
maintenance of previously endorsed
NQF measures. Task 9 is the promotion
of EHRs. Task 11 is the development of
a public Web site for project documents.
Task 12 calls for measure development,
harmonization, and endorsement efforts
to fill critical gaps in performance
measurement. In 2010, Congress passed
the Patient Protection and Affordable
Care Act of 2010 (Pub. L. 111–148),
which directed HHS to contract with a
consensus-based entity to provide
multi-stakeholder input into the
National Quality Strategy, as well as the
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selection of measures for use in various
programs by CMS and, potentially, other
federal agencies. This contract was
modified to perform additional work
under Section 3014 of the Affordable
Care Act. That work, Task 13, was the
convening of the NPP to advise the
Secretary of HHS on the development of
the National Quality Strategy.
Details of work performed under the
HHS contract in each of these tasks are
found in Section IV of this report.
IV. HHS-Funded Work
This section describes details of work
performed under each task according to
the HHS contract in 2010. Appendix A
is a summary of the accomplishments
under the contract. Appendix C is a list
of all final reports produced with links
to where they can be found on the NQF
Web site.
jlentini on DSK4TPTVN1PROD with NOTICES2
National Strategy and Priorities (Task 6)
Forming a strategy and setting
priorities for performance improvement
is crucial to focusing resources on areas
that will produce the greatest
improvements in terms of better health
and healthcare. In 2007, NQF convened
NPP, co-chaired by Margaret O’Kane,
president of the National Committee for
Quality Assurance, and Bernard Rosof,
MD, chair of the Physician Consortium
for Performance Improvement convened
by the American Medical Association.
In work predating this contract, NPP
identified six priorities as those with the
greatest potential to eradicate
disparities, reduce harm, and remove
waste from the American healthcare
system. In its recent report to the
Secretary, NPP added two additional
priorities. (See Task 13.)
Building upon this foundation, in
work funded under this contract, NQF
undertook the following projects:
• Prioritizing high-impact Medicare
conditions and associated measure gaps
(Task 6.0);
• Setting a national measure
development and endorsement agenda
(Task 6.2);
• Analyzing measures targeted under
the Meaningful Use portion of the
Medicare Electronic Health Record
Incentive Program, specifically
examining how health IT tools can
improve the efficiency, quality, and
safety of healthcare delivery (Task 6.4);
• Investigating the use of NQFendorsed measures (Task 6.1); and
• Analyzing measures being used to
gauge quality of care for people with
multiple chronic conditions (Task 6.3).
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Prioritization of Medicare High-Impact
Conditions
In May 2010, NQF published
Prioritization of High-Impact Medicare
Conditions and Measure Gaps.1 This
report was based on the work of NQF’s
Measure Prioritization Advisory
Committee, which prioritized the top 20
high-impact Medicare conditions 2 that
account for more than 90 percent of
Medicare costs (see below). The
committee considered multiple
dimensions in its analysis, including:
cost; prevalence; the potential for
improving quality, efficiency, and
patient-centeredness; the potential for
reducing overuse and waste; variability
in provider performance and care
delivery; and disparities. In related
work under this contract, NQF is
endorsing outcome measures for these
20 high-impact conditions. (See Task
7.1.)
Prioritized List of 20 High-Impact
Medicare Conditions*
(1) Major depression
(2) Congestive heart failure
(3) Ischemic heart disease
(4) Diabetes
(5) Stroke/transient ischemic attack
(6) Alzheimer’s disease
(7) Breast cancer
(8) Chronic obstructive pulmonary
disease
(9) Acute myocardial infarction
(10) Colorectal cancer
(11) Hip/pelvic fracture
(12) Chronic renal disease
(13) Prostate cancer
(14) Rheumatoid arthritis/osteoarthritis
(15) Atrial fibrillation
(16) Lung cancer
(17) Cataract
(18) Osteoporosis
(19) Glaucoma
(20) Endometrial cancer
* As determined by NQF Measure
Prioritization Advisory Committee
under contract to HHS.
Measure Development and Endorsement
Agenda
The work on prioritization of
conditions fed directly into a related
project under this task—the creation of
a measure development and
endorsement agenda. This prioritization
project provides guidance on how best
to invest measure development
resources and will assist NQF in helping
the portfolio of endorsed measures
evolve to be most useful for public
reporting, performance-based payment,
and quality improvement.
The Measure Prioritization Advisory
Committee considered the performance
measure needs of Medicare, child
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55481
health, and population health. Key
objectives included alignment with the
measures needed for new approaches to
public reporting and payment in the
Affordable Care Act and for the
meaningful use provisions in the
American Recovery and Reinvestment
Act of 2009 (Pub. L. 111–5). The
Measure Prioritization Advisory
Committee considered the following:
priorities for improvement previously
identified by NPP; priorities identified
by measure developers; key areas
identified during health information
technology meaningful use
deliberations; disparities-sensitive
measure gaps; and gaps identified
during previous NQF endorsement
activities. The final report, Measure
Development and Endorsement Agenda
(published in January 2011 and
available at https://www.quality
forum.org/MeasureDevelopmentand
EndorsementAgenda.aspx#t=2&s=&
p=4%7C), provides prioritized lists of
measure gaps in eight areas:
• Resource use/overuse,
• Care coordination and management,
• Health status,
• Safety processes and outcomes,
• Patient and family engagement,
• System infrastructure supports,
• Population health, and
• Palliative care.
Measures for Meaningful Use
In spring 2010, HHS’s Office of the
National Coordinator for Health
Information Technology (ONC)
requested a rapid analysis of the types
of measures that might be selected to
assess meaningful use of health
information technology (health IT) in
2013 and a preliminary scan of whether
such measures currently are available or
could be developed, tested, and
endorsed within the requisite
timeframe. This project, which became
Task 6.4 under the HHS contract,
provided a framework for considering
various types of measures and an
inventory of available EHR-based
measures from leading sources. A
report, Identification of Potential 2013
e-Quality Measures, which was
published in August 2010, used the six
national priorities identified by NPP as
an organizing framework; proposed five
criteria that the Health IT Policy
Committee and HHS leadership could
use to identify a parsimonious set of
measures in each priority area; and,
based on a review of measures in the
NQF portfolio and an environmental
scan of measures used by leading health
systems, identified available measures
that might be adapted for use in 2013.
The report also identified potential
methodological issues that need to be
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addressed before further measure
adaptation or de novo measure
development.
NQF also began two projects under
this task order that are currently in
process: measure use evaluation (Task
6.1) and the development of an
endorsed performance measurement
framework for patients with multiple
chronic conditions (Task 6.3). For
evaluating uses of NQF-endorsed
measures, NQF has engaged RAND to
conduct an independent, third-party
assessment on uptake of endorsed
measures for such purposes as payment,
public reporting, quality improvement,
and accreditation/certification, as well
as to examine success factors and
implementation barriers. To support the
development of a performance
measurement framework for patients
with multiple chronic conditions, NQF
is in the process of engaging researchers
to draft a white paper highlighting key
measurement-related issues for these
patients. A multi-stakeholder committee
will consider that input and recommend
a measurement framework. The
framework will inform future work
pertaining to the endorsement of
measures of performance for patients
with multiple chronic conditions.
jlentini on DSK4TPTVN1PROD with NOTICES2
Implementation of a Consensus Process
for the Endorsement of Quality
Measures (Task 7)
Valid, meaningful measures of
performance make it possible to gauge
the quality of healthcare and focus
quality improvement efforts by helping
identify what is working and what
needs additional improvement.
Stakeholder-based endorsement of
performance measures via a formal
endorsement process has long been
NQF’s stock in trade. This task involves
both a formal evaluation of the
endorsement process and a set of
consensus projects focused on known
measure gap areas.
In the past year, NQF has engaged in
several HHS-funded measure
endorsement projects and related
projects. These have included:
• Measures of performance on
healthcare outcomes (Task 7.1);
• Measures of patient safety and other
projects specifically related to patient
safety (Task 7.3);
• Measures of performance on
palliative care (Task 7.4);
• Measures of performance in nursing
homes (Task 7.5);
• An evaluation of NQF’s consensus
development process, with an eye
toward making the process more
efficient and user friendly (Task 7.6);
and
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• Measures of performance of care
delivered to children (Task 7.8).
include events that are ‘‘largely
preventable’’ in addition to those that
are entirely preventable. The public
Outcome Measures Project
comment period for the 29 updated and
NQF’s outcome measures project
proposed new Serious Reportable
focused on areas with the greatest
Events has closed, and NQF expects to
potential impact, including common
finalize its revision in spring 2011.
conditions, gaps in measurement of
• Patient safety measures: Currently a
patient-focused outcomes, and
multiphase project is underway to
transitions across care settings. The first identify and endorse patient safety
two cycles of this three-cycle project
measures. These include measures on
concentrated on the Medicare 20 highmedication safety and preventing
impact conditions list, while the third
healthcare-associated infections. Final
cycle focused on child and mental
endorsement of these measures and
health. A significant amount of this
completion of this project are slated for
work has been completed, resulting in
spring 2011.
the endorsement of 35 outcome
• Public reporting framework for
measures.
patient safety: Under the HHS contract,
NQF in 2010 completed a consensus
Outcome measures endorsed
development project that resulted in the
Number of
as a result of the HHS
endorsement of a framework for public
measures
contractcross-cutting area
reporting of patient safety event
Care Coordination ....................
6 information. The intention is for
Functional Status ......................
2 reporting entities to use this framework,
Healthcare System (readmisNational Voluntary Consensus
sions, length of stay) .............
3 Standards for Public Reporting of
Patient Experience and EnPatient Safety Event Information, to
gagement ..............................
2 create a more uniform approach to
Safety (complications, adverse
public reporting.
events) ..................................
18
• Improving patient safety through
Social Determinants .................
4
state-based reporting in healthcare: To
date, 26 states and the District of
Patient Safety
Columbia have enacted reporting
Under the HHS contract in 2010–
systems to help practitioners identify
2011, NQF engaged in four significant
and learn from major adverse events.
patient safety activities:
The majority of those states incorporate
• Serious Reportable Events in
at least some portion of the NQF list of
Healthcare: NQF’s work in this area
Serious Reportable Events to help
dates from 2002, when it published its
establish a more uniform set of criteria
first report listing 27 events that are
by which to report. There remains
avoidable and have serious
incongruity among states, however, in
consequences for patients. The project’s the use, implementation approaches,
objective was to establish consensus
and perspectives toward reporting a
among consumers, providers,
variety of patient safety events and, in
purchasers, researchers, and other
turn, efforts for improving adverse
healthcare stakeholders about those
outcomes from these events. Under the
preventable adverse events that should
contract, NQF has developed an ongoing
not occur and to define them in a way
effort to engage representatives of states
that, should they occur, it would be
with reporting systems to facilitate
clear what had to be reported. This
communication and inform NQF about
report was updated in 2006, with one
successes, barriers, and unintended
additional event being added. Serious
consequences within adverse event
Reportable Events has become the
reporting at the state level, including
foundation of HHS’s program of denial
use of NQF’s Serious Reportable Events.
of payment for certain hospital-acquired
Palliative Care
conditions and for many state-based
adverse event reporting initiatives.
Hospice and palliative care services
Under the HHS contract, NQF is
offer physical, emotional, and spiritual
reviewing the Serious Reportable
care to patients coping with severe or
Events, which originally focused on the
end-of life-illnesses. These programs
hospital setting, with an eye toward
also help coordinate care of multiple
expanding the list of events and their
specialists to ensure pain is alleviated
reach to three new environments of
and help patients and their families
care: ambulatory practice settings
make difficult decisions regarding
(specifically, office-based physician
treatment goals. Unfortunately, more
practices); long-term care settings
than 1 million people die each year
(specifically, skilled nursing facilities);
without ever having access to these
and office-based surgery centers. The
important services. Many of those
list of events also is being expanded to
lacking adequate access will endure
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prolonged and needless suffering and
ineffective treatments.
In 2006, NQF endorsed a framework
and preferred practices for palliative
and hospice care quality.3 NPP has
identified palliative care as a priority
area for national action. In 2010, NQF
began planning for a project that would
seek to endorse performance measures
to gauge the quality of palliative and
end-of-life care. This project is slated to
begin in early 2011.
Nursing Homes
NQF was an early pioneer in
advancing measures of nursing home
care quality, endorsing an initial set of
performance measures in this area in
2004.4 Building on this work, in 2009
NQF initiated a project to consider
additional performance measures for
chronic and post-acute care nursing
facilities. The measures evaluated were
intended to provide tools for regulators,
purchasers, and consumers to evaluate
the quality of care in these facilities, as
well as metrics facilities can use to
assess and improve the quality of care
they provide. As a result of this project,
21 measures were endorsed. These
measures evaluate the resident’s
physical and clinical conditions and
abilities, as well as preferences and life
care wishes. Appendix B provides
information on these measures.
Evaluation of the Consensus
Development Process
NQF uses its formal endorsement
process to evaluate and endorse
consensus standards, including
performance measures, preferred
practices, frameworks, and reporting
guidelines. The process is designed to
call for input and carefully consider the
interests of stakeholder groups from
across the healthcare industry. (For
details on how the process works, please
see Appendix G.) Because NQF uses this
formal process, it is recognized as a
voluntary consensus standards-setting
organization as defined by the National
Technology Transfer and Advancement
Act of 1995 and Office of Management
and Budget Circular A–119.
Just as NQF asks the healthcare
system to measure, report, monitor, and
constantly improve, the organization
expects constant improvement of its
own systems, policies, and processes.
Thus, under the HHS contract in 2010,
NQF engaged subcontractor
Mathematica Policy Research, Inc., to
evaluate its consensus process. This
comprehensive analysis included a
technical process analysis, stakeholder
analysis, and scan of comparative
alternatives. The reviewers found that
the NQF consensus process is generally
well regarded among its stakeholders;
nevertheless, they did suggest specific
refinements of the process’s timeliness,
efficiency, and effectiveness. The final
report, Assessment of the National
Quality Forum’s Consensus
Development Process, was submitted to
NQF in December. In response to the
recommendations, NQF already has
identified some refinements to the
process as described in NQF Consensus
Development Process 2010—A Year in
Review and is considering how to refine
its consensus process further.
Child Health Measures
Child health quality is an important,
underemphasized area of measure
development and endorsement. To date,
NQF has endorsed more than 70
pediatric and perinatal measures, with
emphasis in the areas of perinatal and
neonatal care, chronic illness care, and
care for hospitalized children. However,
the need for child health quality
measures has outpaced the number of
available endorsed measures. The recent
release of an initial core set of measures
for Medicaid and CHIP (Children’s
Health Insurance Program) voluntary
use provides an important step in
assessing child health quality by state
programs. The Agency for Healthcare
Research and Quality National Advisory
Council Subcommittee on Children’s
Healthcare Quality Measures for
Medicaid and CHIP Programs (AHRQ
SNAC) has identified a number of child
health priority areas without adequate
measures, including mental health and
substance abuse services, other specialty
services, and inpatient care.
To assist in these efforts, NQF has
embarked on a consensus project to
endorse additional measures of child
health quality in a project that will
complement the AHRQ SNAC
collaboration with CMS, CHIP, and
Survey and Certification. While the
initial core set of Children’s Health
Insurance Program Reauthorization Act
(CHIPRA) measures will be specified by
the Secretary of HHS, there may be
other appropriate measures that could
enhance the portfolio of child health
quality measures and could be used in
the future for the pediatric quality
measurement program as required by
CHIPRA. NQF’s current project in this
area targets measures that could be used
in public reporting at the population
level (e.g., state) and for certain
conditions or cross-cutting areas
applicable to the Medicaid population.
This project is expected to be completed
in summer 2011.
Maintenance of Previously Endorsed
NQF Measures (Task 8)
NQF endorsed its first performance
measures in 2001. Since then, much has
changed about healthcare, performance
measurement, the technologies
supporting patient care and
documentation (which enable
performance measurement and
reporting), and the NQF endorsement
process itself. The science supporting
quality measurement and medicine
itself is rapidly evolving, and, of
particular note, the science and
technology of care delivery have
changed. It is critically important that
NQF keep pace with these changes.
Simply put, it is unreasonable and
counterproductive to all parties to gauge
performance based on anything other
than the most up-to-date, best-in-class
measures.
NQF has endorsed more than 625
measures. Ensuring these measures
remain up to date—a process known as
‘‘measure maintenance’’—is a timeconsuming and resource-intensive task,
but a necessary one. Endorsed measures
must be re-evaluated against NQF’s
measure evaluation criteria 5 and
reviewed alongside newly submitted
(but not yet endorsed) measures. This
head-to-head comparison of new and
previously endorsed measures fosters
harmonization (please see Task 12.2 for
a description of harmonization) and
helps ensure NQF is endorsing the best
available measures.
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NQF MEASURE MAINTENANCE CYCLES
CYCLE A–1
CYCLE B–1
Cardiovascular-1 ................................................
Surgery-1 ...........................................................
Prevention ..........................................................
Cardiovascular-2 ................................................
Surgery-2 ...........................................................
Endocrine ...........................................................
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Cancer
Pulmonary/critical care
Safety-1
Disparities
Palliative and end-of-life care
Perinatal
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CYCLE C–1
Healthcare infrastructure
HEENT
Infectious disease
Neurology
Patient experience and engagement
Functional status
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NQF MEASURE MAINTENANCE CYCLES—Continued
CYCLE A–1
CYCLE B–1
GU/GYN .............................................................
Mental health .....................................................
Musculoskeletal .................................................
Renal
Care coordination
Safety-2
GI
may be shared for quality measurement,
clinical research, and public health, all
of which repurpose information
recorded during clinical care. As the
QDM is applied to new measures,
measure retooling efforts, and
supporting EHR use, the model will
evolve, requiring oversight and expert
advice. The QDM provides direction to
measure developers, EHR vendors, and
other stakeholders on how to define
quality terminology without ambiguity.
Although the QDM was developed
under an earlier grant from the Agency
for Healthcare Research and Quality, its
implementation is covered under the
current HHS contract. For more
Promotion of Electronic Health Records information about the QDM, please visit
https://www.qualityforum.org/Projects/h/
(Task 9)
QDS_Model/Quality_Data_Set_
The opportunity to improve
Model.aspx.
healthcare through health IT has never
2. The ‘‘eMeasure’’: The eMeasure is
been greater. The American Recovery
the electronic format for representing a
and Reinvestment Act of 2009 provides
performance measure in a machinea $20 billion mandate to ensure health
readable electronic format. Through
IT plays a central role in transforming
standardization of a measure’s structure,
care through the EHR Incentive Program metadata, definitions, and logic, the
and its meaningful use provisions,
eMeasure provides quality measure
while the Affordable Care Act ensures
consistency and unambiguous
that performance measures, supported
interpretation. The eMeasure is
by an electronic infrastructure, drive a
becoming part of NQF’s measure
national strategy for quality
submission, endorsement, and
improvement. Health IT will help
maintenance requirements. This work
ensure care is safer, more affordable,
was performed in 2009–2010 under the
and better coordinated. But to get there, HHS contract as Task 9.3.
a common language among systems is
NQF’s health IT portfolio supports the
necessary, and EHRs and other tools
creation of this electronic infrastructure.
must capture the right data to support
In 2010–2011 under the HHS contract,
performance measurement. This will
NQF undertook several projects in
give actionable data to providers,
health IT, including:
patients, and others working to improve
• The development of a measure
quality.
authoring tool (Task 9.1);
• The convening of a Clinical
NQF and Health IT: Putting It in Context
Decision Support Expert Panel (Task
To understand NQF’s
9.2);
accomplishments in health IT in 2010–
• Maintenance of its previously
2011, it is important to understand two
developed Quality Data Model (Task
projects that NQF previously completed 9.5);
in this area:
• The convening of a Health IT
1. The Quality Data Model (QDM,
Utilization Expert Panel (Task 9.6);
formerly known as the Quality Data Set,
• Measure retooling for EHRs (Task
or QDS): The QDM, developed by NQF’s 9.7); and
Health Information Technology Expert
• The convening of an eMeasure
Panel (HITEP), is a set of data elements
Format Review Panel (Task 9.8).
or types of data elements that can be
Measure Authoring Tool
used as the basis for developing
Under the HHS contract, NQF is
harmonized and machine-computable
sponsoring the development of a
performance measures. It is a
software tool that measure developers
classification system that describes
will use to create the eMeasure. The tool
clinical quality information so that it
Under the HHS contract in 2010, NQF
finalized a process for the systematic,
complete maintenance of all of its
endorsed measures. This process
involves reviewing all endorsed
measures across 22 topic areas every
three years. The numbers of topic areas
and measures are subject to change in
the future depending on the type and
volume of new measures received in
upcoming projects. NQF also began
work using this new endorsement
maintenance process on two major areas
for measure maintenance:
Cardiovascular and surgery measures.
These projects are scheduled for
completion later in 2011.
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will be Web based, easy to use, and
maintained over time for use in NQF’s
measure submission process. It will
allow a measure developer, knowing
clinical concepts, to enter information
into the tool and come out with a
standard healthcare quality measure
format in what is known as Extensible
Markup Language, or XML, that any
EHR can implement. NQF has engaged
a subcontractor, the Iowa Foundation
for Medical Care, to develop this tool. It
is anticipated that the measure
authoring tool will be available for
public use by late 2011.
Clinical Decision Support Expert Panel
Properly positioned within an EHR
system, clinical decision support (CDS)
tools can play an important role in
matching patient information with
relevant clinical knowledge, thereby
helping clinicians incorporate that
knowledge into decision-making. CDS is
an essential capability of health IT
systems; however, a common
classification or taxonomy is necessary
to enable system developers, system
implementers, and the quality
improvement community to develop
tools, content, and policies that are
compatible and support CDS features
and functions. In 2010, under the HHS
contract, NQF convened an Expert Panel
with expertise in CDS and performance
measurement. The members of the panel
assisted in identifying best practices and
reducing duplicative or uncoordinated
efforts. In December, the panel
published the report Driving Quality
and Performance Measurement—A
Foundation for Clinical Decision
Support, featuring a taxonomy for CDS
that represents CDS rules and elements,
while ensuring concordance with the
Quality Data Model (QDM).
Quality Data Model Maintenance
The QDM is a model of presenting
information that allows measure
developers to express what they want to
say, or what information they want to
pull from a health record, in a way that
EHRs can understand. To ensure the
value and use of the QDM, NQF will
enhance it periodically in response to
evolving needs for performance
measurement. While the QDM was
created under a separate contract, its
maintenance and revision is covered
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under the HHS contract. The QDM
Version 2.1 is the most current,
containing updates to QDM data type
definitions as well as additional
elements updates, based on comments
received on the QDM Version 2 in July
2010. The next version of the QDM will
be posted for public comment in spring
2011, following a semi-annual update
schedule.
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Health IT Utilization Expert Panel
Proper use of health IT (e.g., EHRs,
personal health records) and its core
features and functions is essential to
improving quality of care. However,
health IT also can have unintended
consequences and introduce safety
hazards (e.g., wrong drug chosen due to
proximity on the screen to another drug,
problem list fails to show all problems).
Thus, in 2010, under the HHS contract,
NQF convened an expert panel to
examine the information needed to
measure effective health IT use in order
to understand better how health IT tools
can improve the efficiency, quality, and
safety of healthcare delivery. The panel
created a model to measure health IT
use, establishing a taxonomy of different
types of performance measures that
might be developed to assess whether
health IT is being used properly by
clinicians and others, including
assessing whether decision support
tools are being used effectively and
methods of detecting hazards. The
project also identified methods of
testing health IT utilization measures
and type and level of evidence
necessary to support endorsement and
will provide guidance pertaining to
system certification requirements. The
panel published its report, Driving
Quality—A Health IT Assessment, in
December 2010.
Measure Retooling for EHRs
At the request of HHS, NQF in 2010
managed the conversion, or ‘‘retooling,’’
of a set of 113 measures from their
paper-based format to the eMeasure
format, working in coordination with
their original 18 developers. These
NQF-endorsed quality measures needed
to be converted so that the data
elements are defined using the
eMeasure format and in the context of
EHR usage. The goal is to measure
quality directly out of EHRs. These
measures, a mix of inpatient and
ambulatory measures, were chosen by
HHS for retooling for potential inclusion
in the CMS EHR Incentive Program. The
113 measures, along with detailed
eSpecifications, eMeasure code list
descriptors, and a guide to how to view
and interpret an electronic measure, can
be found on the NQF Web site at https://
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www.qualityforum.org/Projects/e-g/
eMeasures/Electronic_Quality_
Measures.aspx.
The first 44 measures produced were
included in the July 2010 Meaningful
Use Stage 1 measures. The project
included a complete review of efforts
required to convert paper-based
measures to eMeasure format, including
use of the QDM and guidance on how
to present logic and timing for each
element in a standard manner. NQF
incorporated feedback from a large
number of public comments in the
model used for the final product
delivered to HHS. The information
learned also was incorporated into the
measure authoring tool software
development effort. This project was
completed under the HHS contract in
2010.
eMeasure Format Review Panel
Closely related to the measure
retooling project, NQF in 2010 under
the HHS contract convened a body of
experts to participate in a panel to
conduct a transparent and thorough
review of the retooled measures. This
panel will oversee an eMeasure review
process to evaluate the specifications
(structure) and intent (content) of
retooled measures. This evaluation
ensures that a measure’s intent remains
intact for continued NQF endorsement.
The review panel’s work is ongoing.
Development of a Public Web Site
(Task 11)
The HHS contract provided funding
for NQF to revamp and maintain its
Web site, https://www.qualityforum.org,
to allow measure developers, members,
and the public easier access to relevant
documents.
Under the HHS contract, NQF in 2010
substantially overhauled its Web site,
developing and maintaining content and
supporting materials for numerous
HHS-supported consensus development
projects and other tasks, and adding
web analytics to make it easier to
determine the actual needs of public
consumers seeking information about
NQF projects. To facilitate access to
endorsed measures, NQF has
established a measures database that
will be considerably enhanced in 2011
with more advanced search capabilities.
NQF also has streamlined its web
submission forms to reduce time to
process items, created a new health IT
content area to reflect the health IT
work conducted under this contract,
and created commenting tools that
allow for open-ended or guided public
comments. The Web site now features a
content management system with an
online measure submission form, an
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online public and member comment
capability, and online voting platform
for members. Important pages on the
Web site include:
• A page containing all MIPPAfunded consensus development activity,
https://www.qualityforum.org/
Projects.aspx;
• A home for all of its health IT
activity, https://www.qualityforum.org/
Topics/Health_Information_
Technology_(HIT).aspx; and
• An online measure submission
form, which can be accessed through
https://www.qualityforum.org/
Measuring_Performance/Submitting_
Standards.aspx.
Further enhancements planned for
2011 include integrating the Measure
Authoring Tool to allow seamless access
to measure developers needing to
develop eMeasures.
Measure Development, Harmonization,
and Endorsement to Fill Gaps (Task 12)
The HHS contract provides for
measure development and related
activities to fill immediate areas of need
that HHS has identified. In 2010, HHS
requested work in four areas:
• Efficiency and resource use (Task
12.1);
• Measure harmonization (Task 12.2);
• ICD–10 conversion guidance (Task
12.3); and
• Emergency regionalization (Task
12.5).
Efficiency and Resource Use
Under the HHS contract, NQF in 2010
conducted in two projects related to
efficiency. The first focuses on
endorsing measures of imaging
efficiency, noting that Medicare spends
approximately $14 billion annually on
outpatient imaging studies.6 At the close
of the reporting period, NQF had sent
six imaging efficiency measures to the
Board for ratification. (All were
subsequently endorsed shortly after the
close of the reporting period.) The
second project was a white paper on
resource use measures, which was
posted for public comment in the fall of
2010. This draft white paper, now being
revised to respond to HHS and public
input, will inform a consensus
development project, ongoing in 2011,
that will endorse a set of resource use
measures to gauge the cost of healthcare
services provided.
Harmonization
The current quality landscape
includes many quality reporting
initiatives and measure developers, as
well as a proliferation of measures.
Separate quality initiatives—focusing on
different settings and patient
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populations—often lead to duplicative
or overlapping measures. Multiple
measures with varying specifications
that have essentially the same focus can
create confusion in choosing measures
for implementation, while differences in
measure specifications limit
comparability and understanding of
measure results across settings or
patient populations. Thus, it is
necessary to adopt more global,
‘‘harmonized’’ quality measures in all
settings.
In 2010, under the HHS contract, NQF
convened a Steering Committee to
develop operational guidance for
achieving harmonization within future
NQF consensus development projects.
The final project report, Guidance for
Measure Harmonization, was competed
in January 2011.
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ICD–10 Conversion
In 2013, one of the code sets that HHS
uses to classify healthcare will be
upgraded. This transition from the
International Classification of Diseases,
Ninth Revision, Clinical Modification
(ICD–9–CM) codes to the International
Classification of Diseases, Tenth
Revision, Clinical Modification and
Procedure Coding System (ICD–10–CM/
PCS) has implications for quality
measurement because a majority of the
diagnoses used to define NQF-endorsed
measures are specified using ICD–9–CM
codes.
To prepare for this major transition,
NQF examined the implications for its
measure maintenance procedures and
analyzed the impact of code transitions
for the measurement community,
particularly measure developers, as the
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healthcare field begins to shape
processes to accommodate the necessary
measure updates. In October 2010, NQF
published a report, ICD–10–CM/PCS
Coding Maintenance Operational
Guidance, detailing a series of
recommendations to assist measure
developers and NQF in this transition to
ICD–10.
Emergency Regionalization
Regionalizing emergency medical care
services—i.e., directing patients to
emergency facilities with optimal
capabilities for a given type of illness or
injury in order to coordinate emergency
care across a region—is one policy
option for improving care while making
more efficient use of medical resources.
Under the HHS contract, NQF has
undertaken a project to identify quality
measures already in place and identify
gaps in the measurement of regionalized
emergency medical care services that
must be filled if one is to provide a
detailed picture of the utilization and
quality of emergency services at the
national, state, and regional levels. The
first phase of this work, conducting an
environmental scan of existing projects
and performance measures and
developing a framework to guide
measure development and identify gaps
as well as points of leverage for
regionalization of emergency medical
services, was begun in late 2010 and is
expected to be completed in early 2012.
Recommendations on the National
Quality Strategy (Task 13)
The Affordable Care Act, which
became law March 23, 2010, calls for
HHS to establish a National Health Care
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Quality Strategy that will integrate
multiple public- and private-sector
quality improvement initiatives. This
strategy will ultimately include a
comprehensive strategic plan and the
identification of priorities to improve
the delivery of healthcare services,
patient health outcomes, and population
health. In September 2010, the HHS–
NQF contract was modified to comply
with Section 3014 of the Affordable
Care Act, which requires the Secretary
of HHS to consult with a consensusbased entity to convene a multistakeholder group to provide input on
national priorities for improvement in
population health and in the delivery of
health care services for consideration
under the National Quality Strategy.
NQF convened the National Priorities
Partnership to accomplish this project,
which became Task 13 under the HHS
contract.
In October 2010, the NPP submitted
its report to HHS, identifying eight
priority areas for national action. These
include the original six priorities that
the NPP identified in 2008—patient and
family engagement, population health,
safety, care coordination, palliative and
end-of-life care, and overuse—and the
addition of two areas of focus: Equitable
access to ensure that all patients have
access to affordable, timely, and highquality care; and infrastructure supports
(e.g., health IT) to address underlying
system changes that will be necessary to
attain the goals of the other priority
areas. NPP also offered aspirational and
actionable goals to be achieved over the
next three to five years for each priority
area.
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Notes
1. NQF, Prioritization of High-Impact
Medicare Conditions and Measure Gaps,
Washington, DC: NQF; 2010.
2. The list of the top 20 high-impact
Medicare conditions was provided to NQF by
HHS, as those conditions that account for 95
percent of Medicare costs based on an
analysis of claims in CMS’s Chronic
Conditions Warehouse. Available at https://
ccwdata.org/. Last accessed January 2011.
3. NQF, A National Framework and
Preferred Practices for Palliative and Hospice
Care Quality: A Consensus Report,
Washington, DC: NQF; 2006.
4. NQF, National Voluntary Consensus
Standards for Nursing Home Care: A
Consensus Report, Washington, DC: NQF;
2004.
5. NQF’s Measure Evaluation Criteria can
be found at https://www.qualityforum.org/
docs/measure_evaluation_criteria.aspx. Last
accessed December 2010.
6. US Government Accountability Office
(GAO), Medicare Part B Imaging Services:
Rapid Spending Growth and Shift to
Physician Offices Indicate Need for CMS to
Consider Additional Management Practices,
Washington, DC: GPO; 2008. Available at
https://www.gao.gov/new.items/d08452.pdf.
Last accessed January 2011.
Task
6
Description
Output
In 2011, NQF will continue to
convene multiple stakeholders to
provide input to HHS on its priorityand goal-setting efforts, endorse and
maintain an even greater number of
performance measures, and facilitate the
integration of performance measurement
into electronic health records.
Additionally, NQF is just beginning to
implement work called for under the
Affordable Care Act. This will be
centered on the establishment of the
Measure Applications Partnership, a
multi-stakeholder group that will
provide input to the HHS Secretary on
the selection of quality measures for
public reporting and payment programs.
The nation’s quality infrastructure, of
which NQF is a part, is still being
built—but its foundations are strong.
NQF remains committed to working
with HHS and its agencies to refashion
the American healthcare system into
one that is, as the IOM envisioned, safe,
timely, effective, efficient, equitable,
and patient centered.
Appendix A: Summary of
Accomplishments Under the Contract:
Jan. 14, 2010, to Jan. 13, 2011
Status (as of 01/13/11)
Notes
National Strategy and Priorities
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V. Looking Forward
It now has been just over two years
since NQF began its work with HHS
under the contract following the
Medicare Improvements for Patients and
Providers Act. This contract has led to
specific, measurable results.
Accomplishments have included:
• The presentation of multistakeholder input on the Secretary’s
National Quality Strategy, with the
foundation being laid for a strong
public-private partnership focused on
achieving the aims of that strategy;
• The endorsement of performance
measures in key gap areas, including
measures of care transitions for acute
myocardial infarction, heart failure, and
pneumonia; inpatient psychiatric
hospital measures; and measures
addressing population health and care
coordination; and
• The migration of performance
measures to an electronic platform and
the development of a process by which
measures can be more easily adapted to
an electronic format.
Much work remains to be done on
these and other initiatives central to
improving the quality of American
healthcare. But the work performed in
the past two years comprises an
important foundation upon which the
nation’s healthcare quality enterprise
can continue to build.
55488
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Task
Description
Output
Status (as of 01/13/11)
Notes
Prioritization of High-Impact Medicare Conditions and Measure
Gaps https://www.qualityforum.org/
projects/prioritization.aspx#t=2
&s=&p=4%7C.
Project delayed to address issues of
intellectual property and ability of
proposed subcontractor to publish
under HHS contract.
Measure Development and Endorsement Agenda https://www.quality
forum.org/MeasureDevelopment
andEndorsementAgenda.aspx#t=2
&s=&p=4%7C.
Project delayed to address issues of
intellectual property and ability of
proposed subcontractor to publish
under HHS contract.
6.0 ............
Prioritization of Medicare Report with list of 20 high-impact
high-impact conditions.
conditions, prioritized.
Completed May 2010 ....
6.1 ............
Analysis of uses of
NQF-endorsed measures.
Work plan and list of research questions completed; report pending.
In progress ....................
6.2 ............
Measure development
and endorsement
agenda.
Report setting agenda for measure
development and endorsement.
Completed January
2011.
6.3 ............
Analysis of measures
being used to gauge
quality of care for people with multiple
chronic conditions.
Analysis of potential
‘‘Meaningful Use’’
measures.
Work plan completed ........................
In progress ....................
Report proposing a framework and
criteria for selection of 2013 MU
measures; and identification of
available measures.
Completed July 2010 ....
Identification of Potential 2013 eQuality
Measures
https://
www.qualityforum.org/projects/i-m/
meaningful_use/meaningful_
use.aspx.
Eight measures endorsed during
contract year (an additional 27
measures subsequently endorsed
in January 2011 after close of reporting period).
Project moved at HHS request to
2011, to be funded by the Affordable Care Act.
Updated SRE list applicable to new
environments of care expected
Spring 2011.
6.4 ............
7
Implementation
Patient outcomes ...........
Three-phase
project
endorsing
measures specific to outcomes on
Medicare high-impact conditions,
child health, and mental health.
In progress ....................
7.2 ............
Care coordination ..........
N/A .....................................................
N/A .................................
7.3 ............
Patient safety: Serious
Reportable Events
(SREs).
Patient safety: Measures
7.3 ............
Patient safety: Guidance
for publicly reporting
safety information.
Reviewing existing list of SREs for
hospitals to identify ones appropriate for other settings; considering potential new SREs for all
settings.
Two-phase project endorsed new
measures of patient safety (e.g.,
healthcare associated infections,
medication safety) and maintaining
currently endorsed measures.
Report providing public reporting
guidance.
In progress ....................
7.3 ............
7.3 ............
Patient safety: Statebased reporting agencies initiative.
Palliative care ................
7.5 ............
Nursing homes ..............
Convened 27 state-based patient
safety reporting agencies to discuss safety reporting efforts and
share ‘‘best practices’’.
Endorsed measures of palliative care
quality.
Endorsed measures of nursing home
care quality.
In progress ....................
7.4 ............
7.6 ............
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7.1 ............
Evaluation of NQF endorsement process.
Report analyzing NQF Endorsement
Process.
Completed January
2011.
7.8 ............
Child health measures ..
Endorsed measures specific to the
care of children.
In progress ....................
8
In progress ....................
Measures from Phase 1 expected
Spring 2011; measures from
Phase 2 expected Summer 2011.
Completed September
2010.
National
Voluntary
Consensus
Standards for Public Reporting of
Patient Safety Event Information
https://www.qualityforum.org/
Projects/Safety_Reporting_Framework/Framework.aspx#t=2&s=&
p=5%7C.
Final HHS-funded call completed
after reporting period (January 24,
2011) per schedule.
In progress ....................
In progress ....................
Endorsed measures expected November 2011.
Project completed and five measures
endorsed in February 2011 after
close of contract year.
Assessment of the National Quality
Forum’s Consensus Development
Process (Mathematica Policy Research,
Inc.)
https://
www.qualityforum.org/Measuring_
Performance/Improving_
NQF_Process/Improving_NQF_S_
Processes.aspx.
Endorsed measures expected Summer 2011.
Measure Maintenance
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Federal Register / Vol. 76, No. 173 / Wednesday, September 7, 2011 / Notices
Task
Description
Output
NQF measure endorsement and maintenance: process and
schedule.
Cardiovascular measure
maintenance.
Surgery measures maintenance.
9
Status (as of 01/13/11)
Created systematized process and Completed August 2011
schedule for maintaining all NQFendorsed measures over threeyear period.
Two-phase project to endorse new In progress ....................
cardiovascular measures and conduct maintenance on existing ones.
Two-phase project to maintain NQF- In progress ....................
endorsed surgery measures and
consider new ones.
Notes
Endorsed measures from Phase 1
anticipated November 2011, from
Phase 2 anticipated January 2012.
Endorsed measures from Phase 1
anticipated November 2011; from
Phase 2 anticipated January 2012.
Health Information Technology
9.1 ............
Measure authoring tool
9.2 ............
Clinical Decision Support Project.
9.5 ............
Quality Data Model
(QDM) Maintenance.
9.6 ............
Health IT Utilization
Project.
9.7 ............
9.8 ............
jlentini on DSK4TPTVN1PROD with NOTICES2
12
In progress ....................
Beta version developed by 01/13/11;
beta testing to take place late
2011.
Completed December
2010.
Updated QDM to reflect additional
types of data needed to support
emerging measures (e.g., measures that include social determinants of health).
Produced report on potential types of
measures of health IT use and
early detection of unintended consequences.
Ongoing Fall 2010 .........
Measure retooling for
EHRs.
Retooled 113 NQF-endorsed measures for use in EHRs.
Completed December
2010.
eMeasure Format Review Panel.
Convened panel to review retooled
measures from Task 9.7 to ensure
the eSpecifications of these measures is consistent with the original
focus and intent of the measure.
Ongoing .........................
Driving Quality and Performance
Measurement—A Foundation for
Clinical Decision Support released
in
December
2010
https://
www.qualityforum.org/Publications/
2010/12/Driving_Quality_and_Performance_Measurement_-_A_
Foundation_for_Clinical_Decision_
Support.aspx.
Released version 2.1 of QDM in Fall
2010 for public comment https://
www.qualityforum.org/Projects/h/
QDS_Model/Quality_Data_Model.
aspx#t=2&s=&p=3%7C.
Driving Quality—A Health IT Assessment Framework released in December 2010 https://www.quality
forum.org/
Publications/2010/12/Driving_Quality_-_A_Health_IT_Assessment
_Framework_for_Measurement.aspx.
Measures and eSpecifications have
been posted on NQF website for
public comment and can be found
at
https://www.qualityforum.org/
Projects/e-g/eMeasure_Format_
Review/eMeasure_Format_Review.
aspx#t=2&s=&p=4%7C.
Completed first cycle of review in
Fall 2010, following public comment period.
Public-facing Web site ...
11
Work with subcontractor to create
tool that would allow a measure
developer to standardize data elements for writing measures electronically.
Produced report on performance
measurement and clinical decision
support.
Update and enhance NQF Web site
to support and enable projects
funded under this contract.
Ongoing .........................
Completed December
2010.
Website
Added online measure submission
form included adapted versions for
efficiency measures, new public
commenting tool, and improved
online voting platform.
Measurement Development, Harmonization, and Endorsement
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Task
Description
Output
Status (as of 01/13/11)
Notes
12.1 ..........
Efficiency and resource
use.
Endorsed measures of imaging efficiency; white paper drafted; endorsed measures of healthcare efficiency.
In progress ....................
12.2 ..........
Harmonization ...............
Completed December
2010.
12.3 ..........
ICD–10 conversion guidance.
Report with guidance for measure
developers on how to approach
harmonization of quality measures
across settings and patient populations.
Report on how to convert from ICD–
9 to ICD–10.
Six imaging efficiency measures endorsed February 2011; one imaging efficiency measure was recommended to be combined with
an existing NQF measure. White
paper being redrafted to respond
to comments. Healthcare efficiency
resource use measures endorsement project delayed to allow time
for developers to complete measures and to better coordinate with
related work in HHS, but now underway.
Guidance for Measure Harmonization in press.
12.5 ..........
Emergency regionalization.
Environmental scan and white paper
comparing how regions coordinate
and perform on delivering emergency services.
In progress ....................
13
Completed September
2011.
ICD–10–CM/PCS Coding Maintenance Operational Guidance: A
Consensus
Report
https://
www.qualityforum.org/Publications/
2010/10/ICD–10–CM/PCS_Coding_
Maintenance_Operational_
Guidance.aspx.
Final report expected November
2011.
National Quality Strategy: Priorities
Input on priorities for the
National Strategy for
Quality Improvement.
Report to the Secretary of HHS with
recommendations on priorities and
goals for the proposed National
Quality Strategy.
Appendix B: List of Measures Endorsed
Includes 62 newly endorsed resulting
from the work conducted during the
Completed October
2010.
contract period, 14 endorsed prior to the
close of the contract period, and another
48 awaiting final ratification by the NQF
Input to the Secretary of Health and
Human Services on Priorities for
the 2011 National Quality Strategy
https://www.nationalprioritiespartnership.org/.
Board of Directors (which occurred
shortly after the close of the contract
period).
Measure No.
Measure name
Care setting(s)
Subject/topic area (e.g., condition, setting, cross-cutting
area)
OT2–002–09 ....
Risk adjusted colorectal surgery outcome measure.
Hospital 30-day risk-standardized readmission rates
following percutaneous coronary intervention (PCI).
Risk adjusted case mix adjusted elderly surgery outcomes measure.
Hospital risk-standardized
complication rate following
implantation of implantable
cardioverter-defibrillator
(ICD).
Functional capacity in COPD
patients before and after
pulmonary rehabilitation.
Health-related quality of life in
COPD patients before and
after pulmonary rehabilitation.
Intensive care: in-hospital
mortality rate.
Hospital ..................................
Surgery ..................................
Hospital ..................................
Cardiovascular .......................
Hospital ..................................
Cross-cutting/Surgery ............
Awaiting Board ratification
(endorsed 1/17/11).
Hospital ..................................
Cardiovascular .......................
Endorsed.
Other ......................................
Respiratory/ICU .....................
Endorsed.
Other ......................................
Respiratory/ICU .....................
Endorsed.
Hospital ..................................
Respiratory/ICU .....................
Endorsed.
OT1–008–09 ....
OT1–015–09 ....
OT1–007–09 ....
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OT1–020–09 ....
OT1–019–09 ....
OT1–024–09 ....
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Awaiting Board ratification
(endorsed 1/17/11).
Endorsed.
Federal Register / Vol. 76, No. 173 / Wednesday, September 7, 2011 / Notices
55491
Measure No.
Measure name
Care setting(s)
Subject/topic area (e.g., condition, setting, cross-cutting
area)
OT1–023–09 ....
Intensive Care Unit (ICU)
length-of-stay (LOS).
Proportion of patients hospitalized with stroke that
have a potentially avoidable complication (during
the index stay or in the 30day post-discharge period).
Proportion of patients hospitalized with AMI that have
a potentially avoidable
complication (during the
index stay or in the 30-day
post-discharge period).
Proportion of patients hospitalized with pneumonia
that have a potentially
avoidable complication
(during the index stay or in
the 30-day post-discharge
period).
The STS CABG composite
score.
30-Day post-hospital AMI discharge care transition composite measure.
30-Day post-hospital HF discharge care transition composite measure.
30-Day post-hospital pneumonia discharge care transition composite measure.
Proportion of patients with
chronic conditions that
have a potentially avoidable complication during
the calendar year.
Asthma admission rate ..........
Hospital ..................................
Respiratory/ICU .....................
Endorsed.
Hospital ..................................
Neurology (Stroke) ................
Awaiting Board ratification
(endorsed 1/17/11).
Hospital ..................................
Cardiovascular .......................
Awaiting Board ratification
(endorsed 1/17/11).
Hospital ..................................
Respiratory/ICU .....................
Awaiting Board ratification
(endorsed 1/17/11).
Hospital ..................................
Surgery ..................................
Hospital ..................................
Cardiovascular .......................
Awaiting Board ratification
(endorsed 1/17/11).
Endorsed.
Hospital ..................................
Cardiovascular .......................
Endorsed.
Hospital ..................................
Respiratory/ICU .....................
Awaiting Board ratification
(endorsed 1/17/11).
Health Plan; Group; Population.
Cross-cutting .........................
Awaiting Board ratification
(endorsed 1/17/11).
Other ......................................
Outcomes/child health: asthma.
Outcomes/child health ...........
Awaiting Board ratification
(endorsed 1/17/11).
Awaiting Board ratification
(endorsed 1/17/11).
Awaiting Board ratification
(endorsed 1/17/11).
OT1–031–09 ....
OT1–030–09 ....
OT2–013–09 ....
OT1–013–09 ....
OT1–016–09 ....
OT1–017–09 ....
OT2–005–09 ....
OT2–022–09 ....
OT3–057–10 ....
OT3–055–10 ....
OT3–046–10 ....
OT3–045–10 ....
OT3–044–10 ....
OT3–043–10 ....
OT3–041–10 ....
OT3–039–10 ....
OT3–038–10 ....
jlentini on DSK4TPTVN1PROD with NOTICES2
OT3–036–10 ....
OT3–032–10 ....
OT3–031–10 ....
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Gastroenteritis admission rate
(pediatric).
Validated family-centered survey questionnaire for parents’ and patients’ experiences during inpatient pediatric hospital stay.
Measure of medical home for
children and adolescents.
Children who have inadequate insurance coverage
for optimal health.
Pediatric symptom checklist
(PSC).
Children who attend schools
perceived as safe.
Children who live in communities perceived as safe.
Children who receive effective care coordination of
healthcare services when
needed.
Children who had problems
obtaining referrals when
needed.
Number of school days children miss due to illness.
Healthy term newborn ...........
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Hospital ..................................
Status as of 01/13/2011
Hospital ..................................
Outcomes/child health: survey, patient experience of
care.
Other ......................................
Outcomes/child health: access to care.
Outcomes/child health: access to care.
Awaiting Board ratification
(endorsed 1/17/11).
Awaiting Board ratification
(endorsed 1/17/11).
Outcomes/child
vey.
Outcomes/child
vey.
Outcomes/child
vey.
Outcomes/child
cess to care.
Awaiting Board ratification
(endorsed 1/17/11).
Awaiting Board ratification
(endorsed 1/17/11).
Awaiting Board ratification
(endorsed 1/17/11).
Awaiting Board ratification
(endorsed 1/17/11).
Other ......................................
All settings .............................
Other ......................................
Other ......................................
Other ......................................
health: surhealth: surhealth: surhealth: ac-
Other ......................................
Outcomes/child health: access to care.
Awaiting Board ratification
(endorsed 1/17/11).
Other ......................................
Outcomes/child health: survey.
Outcomes/child health:
perinatal.
Awaiting Board ratification
(endorsed 1/17/11).
Awaiting Board ratification
(endorsed 1/17/11).
Hospital ..................................
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Measure No.
Measure name
Care setting(s)
Subject/topic area (e.g., condition, setting, cross-cutting
area)
OT3–029–10 ....
Standardized adverse event
ratio for children and adults
undergoing cardiac catheterization for congenital
heart disease.
Standardized mortality ratio
for neonates undergoing
non-cardiac surgery.
Ventriculoperitoneal (VP)
shunt malfunction rate in
children.
Depression remission at
twelve months.
Hospital ..................................
Outcomes/child health: cardiology.
Awaiting Board ratification
(endorsed 1/17/11).
Hospital ..................................
Outcomes/child health: mortality.
Awaiting Board ratification
(endorsed 1/17/11).
Hospital ..................................
Outcomes/child health ...........
Awaiting Board ratification
(endorsed 1/17/11).
Ambulatory care: office, clinic, behavioral health/psychiatric unit.
Ambulatory care: office, clinic, behavioral health/psychiatric unit.
Ambulatory care: office, clinic, behavioral health/psychiatric unit.
Hospital, long-term acute
care hospital, behavioral
health/psychiatric unit.
Nursing home/skilled nursing
facility.
Mental health/depression ......
Awaiting Board ratification
(endorsed 1/17/11).
Mental health/depression ......
Awaiting Board ratification
(endorsed 1/17/11).
Mental health/depression ......
Awaiting Board ratification
(endorsed 1/17/11).
Mental health/patient experience.
Awaiting Board ratification
(endorsed 1/17/11).
Nursing homes/falls ...............
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/falls ...............
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/pain ..............
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/pain ..............
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/pain ..............
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/pressure ulcers.
Awaiting Board ratification
(time-limited).
Nursing home/skilled nursing
facility.
Nursing homes/pressure ulcers.
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/immunization
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/immunization
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/immunization
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/immunization
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/functionality ..
Awaiting Board ratification
(endorsed 2/28/11).
OT3–028–10 ....
OT3–027–10 ....
OT3–011–10 ....
OT3–012–10 ....
Depression remission at six
months.
OT3–022–10 ....
Depression utilization of the
PHQ–9 tool.
OT3–047–10 ....
Inpatient consumer survey ....
NH–003–10 .....
Physical therapy or nursing
rehabilitation/restorative
care for long-stay patients
with new balance problem.
Percent of residents experiencing one or more falls
with major injury (long stay).
The percentage of residents
on a scheduled pain medication regimen on admission who report a decrease
in pain intensity or frequency (short stay).
Percent of residents who selfreport moderate to severe
pain (short stay).
Percent of residents who selfreport moderate to severe
pain (long stay).
Percent of residents with
pressure ulcers that are
new or worsened (short
stay).
Percent of high-risk residents
with pressure ulcers (long
stay).
Percent of residents who
were assessed and appropriately given the seasonal
influenza vaccine during
the flu season (short stay).
Percent of residents who
were assessed and appropriately given the seasonal
influenza vaccine (long
stay).
Percent of residents who
were assessed and appropriately given the pneumococcal vaccine (short stay).
Percent of residents who
were assessed and appropriately given the pneumococcal vaccine (long stay).
Percent of residents with a
urinary tract infection (long
stay).
NH–008–10 .....
NH–009–10 .....
NH–010–10 .....
NH–011–10 .....
NH–012–10 .....
NH–013–10 .....
NH–014–10 .....
NH–015–10 .....
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NH–016–10 .....
NH–017–10 .....
NH–018–10 .....
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55493
Measure No.
Measure name
Care setting(s)
Subject/topic area (e.g., condition, setting, cross-cutting
area)
NH–019–10 .....
Percent of low-risk residents
who lose control of their
bowels or bladder (long
stay).
Percent of residents who
have/had a catheter inserted and left in their bladder (long stay).
Percent of residents who
were physically restrained
(long stay).
Percent of residents whose
need for help with daily activities has increased (long
stay).
Percent of residents who lose
too much weight (long
stay).
Percent of residents who
have depressive symptoms
(long stay).
Consumer Assessment of
Health Providers and Systems (CAHPS®) Nursing
Home Survey: Discharged
Resident Instrument.
Consumer Assessment of
Health Providers and Systems (CAHPS®) Nursing
Home Survey: Long-Stay
Resident Instrument.
Consumer Assessment of
Health Providers and Systems (CAHPS®) Nursing
Home Survey: Family
Member Instrument.
Pulmonary CT imaging for
patients at low risk for pulmonary embolism.
Nursing home/skilled nursing
facility.
Nursing homes/functional status.
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/safety ............
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/safety ............
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/functionality ..
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/functionality ..
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/mental health
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/patient experience.
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/patient experience.
Awaiting Board ratification
(endorsed 2/28/11).
Nursing home/skilled nursing
facility.
Nursing homes/patient experience.
Awaiting Board ratification
(endorsed 2/28/11).
Ambulatory care: ED could
consider for additional ambulatory settings: office,
clinic and hospital outpatient.
Ambulatory care: ED could
consider for additional ambulatory settings: office,
clinic and hospital outpatient.
Ambulatory care: hospital
outpatient.
Overuse/safety ......................
Endorsed.
Overuse/safety ......................
Endorsed.
Overuse/safety ......................
Endorsed.
Ambulatory care: hospital
outpatient, office.
Overuse/safety ......................
Endorsed.
Ambulatory care: hospital
outpatient, office.
Overuse/safety ......................
Endorsed.
Ambulatory care: hospital
outpatient, office.
Overuse/safety ......................
Endorsed.
NH–020–10 .....
NH–021–10 .....
NH–022–10 .....
NH–024–10 .....
NH–025–10 .....
NH–026–10 .....
NH–027–10 .....
NH–028–10 .....
IEP–005–10 .....
IEP–007–10 .....
Appropriate head CT imaging
in adults with mild traumatic brain injury.
IEP–010–10 .....
Cardiac imaging for preoperative risk assessment
for non-cardiac low-risk
surgery.
Cardiac stress imaging not
meeting appropriate use
criteria: preoperative evaluation in low risk surgery
patients.
Cardiac stress imaging not
meeting appropriate use
criteria: routine testing after
percutaneous coronary
interventions (PCI).
Cardiac stress imaging not
meeting appropriate use
criteria: testing in asymptomatic, low-risk patients.
IEP–014–10 .....
IEP–015–10 .....
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IEP–016–10 .....
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Appendix C: Reports Published by NQF
Under the HHS Contract Between
January 14, 2010, and January 13, 2011
Prioritization of High-Impact
Medicare Conditions and Measure Gaps;
Task 6.0; May 2010 https://www.quality
forum.org/projects/prioritization.
aspx#t=2&s=p-4%7C.
Measure Development and
Endorsement Agenda; Task 6.2; January
2011 https://www.qualityforum.org/
MeasureDevelopmentandEndorsement
Agenda.aspx.
Identification of Potential 2013 eQuality Measures; Task 6.4; August
2010 https://www.qualityforum.org/
projects/i-m/meaningful_use/
meaningful_use.aspx.
National Voluntary Consensus
Standards for Public Reporting of
Patient Safety Event Information; Task
7.3; September 2010 https://www.quality
forum.org/Projects/Safety_Reporting_
Framework/Framework.aspx#t=2&s=
&p=5%7C.
Assessment of the National Quality
Forum’s Consensus Development
Process (Mathematica Policy Research,
Inc.); Task 7.6; December 2010 https://
www.qualityforum.org/Measuring_
Performance/Improving_NQF_Process/
Improving_NQF_S_Processes.aspx.
Driving Quality and Performance
Measurement: A Foundation For
Clinical Decision Support; Task 9.2;
December 2010 https://www.quality
forum.org/Publications/2010/12/Driving
_Quality_and_Performance_
Measurement_-_A_Foundation_for_
Clinical_Decision_Support.aspx.
Driving Quality—A Health IT
Assessment Framework for
Measurement: A Consensus Report;
Task 9.6; December 2010 https://
www.qualityforum.org/Publications/
2010/12/Driving_Quality_-_A_Health_IT
_Assessment_Framework_for_
Measurement.aspx.
Guidance for Measure Harmonization;
Task 12.2; in press.
ICD–10–CM/PCS Coding Maintenance
Operational Guide: A Consensus Report;
Task 12.3; October 2010 https://
www.qualityforum.org/Publications/
2010/10/ICD–10–CM/PCS_Coding_
Maintenance_Operational_
Guidance.aspx.
Input to the Secretary of Health and
Human Services on Priorities for the
2011 National Quality Strategy; Task 13;
October 2010 https://www.national
prioritiespartnership.org.
Appendix D: NQF Board of Directors
William L. Roper, MD, MPH (Chair),
Dean, School of Medicine, Vice
Chancellor for Medical Affairs and Chief
Executive Officer, UNC Health Care
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System, University of North Carolina at
Chapel Hill.
Andrew Webber (Vice Chair),
President and CEO, National Business
Coalition on Health.
Gerald M. Shea (Treasurer), Assistant
to the President for External Affairs,
AFL–CIO.
Richard J. Baron, MD, FACP,
President and Founder, Greenhouse
Internists.
Lawrence M. Becker, Director, HR
Strategic Partnerships, Xerox
Corporation.
JudyAnn Bigby, MD, Secretary,
Executive Office of Health & Human
Services, Commonwealth of
Massachusetts.
Janet M. Corrigan, PhD, MBA,
President and CEO, National Quality
Forum.
Maureen Corry, Executive Director,
Childbirth Connection.
Helen Darling, MA, President,
National Business Group on Health.
Robert Galvin, MD, MBA, Chief
Executive Officer, Equity Healthcare,
The Blackstone Group.
Wade Henderson, Esq., President and
CEO, Leadership Conference on Civil
Rights.
Ardis Dee Hoven, MD, Chair,
American Medical Association Board of
Trustees and Medical Director,
Bluegrass Care Clinic, Affiliated with
the University of Kentucky School of
Medicine.
Karen Ignagni, MBA, President and
CEO, America’s Health Insurance Plans
(AHIP).
Chris Jennings, President, Jennings
Policy Strategies, Inc.
Charles N. Kahn III, MPH, President,
Federation of American Hospitals.
Mark B. McClellan, MD, PhD, Senior
Fellow and Director, Engelberg Center
for Health Care Reform and Leonard D.
Schaeffer Chair in Health Policy
Studies, The Brookings Institution.
Sheri S. McCoy, Worldwide Chairman
of the Pharmaceuticals Group, Johnson
& Johnson.
Harold D. Miller, President and CEO,
Network for Regional Healthcare
Improvement.
Dolores L. Mitchell, Executive
Director, Commonwealth of
Massachusetts Group Insurance
Commission.
Mary Naylor, PhD, RN, FAAN,
Director, New Courtland Center for
Transitions & Health and Marian S.
Ware Professor in Gerontology,
University of Pennsylvania School of
Nursing.
Debra L. Ness, President, National
Partnership for Women & Families.
Samuel R. Nussbaum, MD, Executive
Vice President and Chief Medical
Officer, WellPoint, Inc.
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J. Marc Overhage, MD, PhD, Director,
Regenstrief Institute and President and
CEO, Health Information Exchange.
John C. Rother, JD, Executive Vice
President for Policy and Strategy,
AARP.
Bernard M. Rosof, MD, Chair, Board
of Directors, Huntington Hospital and
Chair, Physician Consortium for
Performance Improvement convened by
the American Medical Association.
Joseph R. Swedish, FACHE, President
and CEO, Trinity Health.
John Tooker, MD, MBA, FACP,
Associate Executive Vice President,
American College of Physicians.
Richard J. Umbdenstock, President
and CEO, American Hospital
Association.
CMS
Donald M. Berwick, Administrator.
Designee: Barry Straube, MD, Chief
Medical Officer and Director, Office of
Clinical Standards and Quality.
AHRQ
Carolyn M. Clancy, MD, Director.
NIH
Francis S. Collins, MD, PhD, Director,
National Institutes of Health.
Designee: Barry Portnoy, PhD, Senior
Advisor for Disease Prevention.
HRSA
Mary Wakefield, PhD, RN,
Administrator.
Designee: Kyu Rhee, MD.
CDC
Thomas R. Frieden, MD, MPH,
Director.
Designee: Peter A. Briss, MD, MPH,
Captain, U.S. Public Health Service,
Medical Director.
Ex Officio (Non-Voting)
Arthur Levin, MPH, (Chair,
Consensus Standards Approval
Committee), Director, Center for
Medical Consumers.
Curt Selquist, (Chair, Leadership
Network), Johnson & Johnson Health
Care System, Inc. (retired).
Paul C. Tang, MD, MS, Vice President
and Chief Medical Information Officer,
Palo Alto Medical Foundation and
Chair, Health Information Technology
Advisory Committee.
Appendix E: NQF Senior Leadership
Janet M. Corrigan, President and Chief
Executive Officer.
Karen Adams, Vice President,
National Priorities.
Helen Burstin, Senior Vice President,
Performance Measures.
Floyd Eisenberg, Senior Vice
President, Health Information
Technology.
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Marybeth Farquhar, Vice President for
Performance Measures.
Larry Gorban, Vice President,
Operations.
Ann Hammersmith, General Counsel.
Lisa Hines, Vice President, Member
Services and Education.
Laura Miller, Senior Vice President
and Chief Operating Officer.
Nicole Silverman, Vice President,
Federal Program Management.
Mary Shaffran, Vice President, Health
Information Technology.
Diane Stollenwerk, Vice President,
Community Alliances.
Thomas Valuck, Senior Vice
President, Strategic Partnerships.
Kyle Vickers, Chief Information
Officer.
Appendix F: National Priorities
Partnership
National Committee for Quality
Assurance
(Margaret E. O’Kane, MHS, President;
NPP Co-Chair)
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Physician Consortium for Performance
Improvement Convened by the
American Medical Association
(Bernard Rosof, MD, Chair; NPP CoChair)
AARP
AFL–CIO
Aligning Forces for Quality
Alliance for Home Health Quality and
Innovation
Alliance for Pediatric Quality
America’s Health Insurance Plans
American Board of Medical Specialties
American Health Care Association
American Medical Informatics
Association
American Medical Association
American Nurses Association
AQA
Association of State and Territorial
Health Officials
Certification Commission for Health
Information Technology
Consumers Union
Hospital Quality Alliance
Institute for Healthcare Improvement
Institute of Medicine
Johnson & Johnson Health Care Systems
The Joint Commission
Leapfrog Group
National Association of Community
Health Centers
National Association of Medicaid
Directors
National Business Group on Health
National Governors Association
National Hispanic Medical Association
National Initiative for Children’s
Healthcare Quality
National Partnership for Women &
Families
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National Quality Forum
Network for Regional Healthcare
Nursing Alliance for Quality Care
Pacific Business Group on Health
Partnership for Prevention
Patient Centered Primary Care
Collaborative
Pharmacy Quality Alliance
Planetree
Quality Alliance Steering Committee
U.S. Chamber of Commerce
Ex-Officio Partner Organizations
Agency for Healthcare Research and
Quality
Centers for Disease Control and
Prevention
Centers for Medicare & Medicaid
Services
Health Resources and Services
Administration
National Institutes of Health
Veterans Health Administration
Appendix G: NQF Consensus
Development Process (Version 1.8)
NQF uses its formal Consensus
Development Process (CDP) to evaluate
and endorse consensus standards,
including performance measures, best
practices, frameworks, and reporting
guidelines. The CDP is designed to call
for input and carefully consider the
interests of stakeholder groups from
across the healthcare industry.
Because NQF uses this formal CDP, it
is recognized as a voluntary consensus
standards-setting organization as
defined by the National Technology
Transfer and Advancement Act of 1995 1
and Office of Management and Budget
Circular A–119.2 Over the past 10 years,
the procedures that form NQF’s CDP
and its implementation have evolved to
ensure that evaluation of candidate
consensus standards continues to follow
best practices in performance
measurement and standards-setting.
NQF is currently using version 1.8 of
the CDP.
NQF’s CDP involves nine principal
steps. Each contains several substeps
and is associated with specific actions.
The steps are:
1. Call for Intent to Submit Candidate
Standards
2. Call for Nominations
3. Call for Candidate Standards
4. Candidate Consensus Standard
Review
5. Public and Member Comment
6. Member Voting
7. Consensus Standards Approval
Committee (CSAC) Decision
8. Board Ratification
9. Appeals
Notes
1. U.S. Congress, National Technology
Transfer and Advancement Act of 1995 (PL
PO 00000
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104–113), Washington, DC: U.S. Government
Printing Office; 1995. Available at https://
standards.gov/standards_gov/nttaa.cfm. Last
accessed December 2010.
2. The White House, U.S. Office of
Management and Budget, Circular No. A–
119, February 10, 1998, Washington, DC:
Office of Management and Budget; 1998.
Available at https://www.whitehouse.gov/
omb/circulars_a119/. Last accessed
December 2010.
Appendix H: List of NQF Member
Organizations by Council
Consumer Council
AARP
AFL–CIO
American Federation of Teachers Healthcare
American Hospice Foundation
American Sleep Apnea Association
Childbirth Connection
Citizens for Patient Safety
Coalition for Improving Maternity Services
Community Catalyst
Community Health Foundation of Western
and Central New York
Connecticut Center for Patient Safety
Consumer Coalition for Quality Health Care
Consumers Advancing Patient Safety
Consumers’ Checkbook
Consumers Union
DES Action USA
Foundation for Informed Medical Decision
Making
Health Watch USA
Lamaze International
Mothers Against Medical Error
National Breast Cancer Coalition
National Coalition for Cancer Survivorship
National Consumers League
National Council on Aging
National Health Law Program
National Partnership for Women & Families
National Sleep Foundation
Patient Centered Primary Care Collaborative
PULSE of New York
The Coordinating Center
The Empowered Patient Coalition
The National Consumer Voice for Quality
Long-Term Care
The Partnership for Healthcare Excellence
Trauma Support Network
Trust for America’s Health
Health Plan Council
Aetna
Alliance of Community Health Plans
America’s Health Insurance Plans
Arkansas Medicaid
BlueCross BlueShield Association
CareFirst BlueCross BlueShield
CIGNA HealthCare
Highmark, Inc.
Horizon Blue Cross Blue Shield of New
Jersey
Hudson Health Plan
Humana Inc.
Kaiser Permanente
UnitedHealth Group
Universal American Corp
WellPoint
Health Professionals Council
AANAC
Academy of Managed Care Pharmacy
Academy of Medical-Surgical Nurses
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American Academy of Audiology
American Academy of Dermatology
American Academy of Family Physicians
American Academy of Hospice and Palliative
Medicine
American Academy of Neurology
American Academy of Nurse Practitioners
American Academy of Ophthalmology
American Academy of Orthopaedic Surgeons
American Academy of Otolaryngology-Head
and Neck Surgery
American Academy of Pediatrics
American Academy of Physical Medicine
and Rehabilitation
American Association of Birth Centers
American Association of Cardiovascular and
Pulmonary Rehabilitation
American Association of Clinical
Endocrinologists
American Association of Diabetes Educators
American Association of Neurological
Surgeons
American Association of Nurse Anesthetists
American Case Management Association
American Chiropractic Association
American College of Cardiology
American College of Emergency Physicians
American College of Gastroenterology
American College of Nurse-Midwives
American College of Obstetricians and
Gynecologists
American College of Physician Executives
American College of Physicians
American College of Radiology
American College of Rheumatology
American College of Surgeons
American Dietetic Association
American Gastroenterological Association
Institute
American Geriatrics Society
American Health Information Management
Association
American Heart Association
American Medical Association
American Medical Directors Association
American Nurses Association
American Optometric Association
American Organization of Nurse Executives
American Osteopathic Association
American Pharmacists Association
Foundation
American Physical Therapy Association
American Psychiatric Nurses Association
American Society for Gastrointestinal
Endoscopy
American Society for Radiation Oncology
American Society of Anesthesiologists
American Society of Breast Surgeons
American Society of Clinical Oncology
American Society of Colon and Rectal
Surgeons
American Society of Health-System
Pharmacists
American Society of Hematology
American Society of Pediatric Nephrology
American Society of Plastic Surgeons
American Urological Association
Association for Professionals in Infection
Control and Epidemiology
Association for the Advancement of Wound
Care
Association of periOperative Registered
Nurses
Association of Rehabilitation Nurses
Association of Women’s Health, Obstetric
and Neonatal Nurses
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Council of Medical Specialty Societies
Heart Rhythm Society
Hospice and Palliative Nurses Association
Infectious Diseases Society of America
Infusion Nurses Society
National Academy of Clinical Biochemistry
National Alliance of Wound Care
National Association for Behavioral Health
National Association of Certified Professional
Midwives
National Association of Pediatric Nurse
Practitioners
National Nursing Staff Development
Organization
National Pressure Ulcer Advisory Panel
New York University College of Nursing
Nursing Alliance for Quality Care
Ohio Hospice & Palliative Care Organization
Renal Physicians Association
Society for Academic Emergency Medicine
Society for Cardiovascular Angiography and
Interventions
Society for Healthcare Epidemiology of
America
Society for Vascular Surgery
Society of Critical Care Medicine
Society of General Internal Medicine
Society of Hospital Medicine
Society of Thoracic Surgeons
Wisconsin Medical Society
Wound, Ostomy and Continence Nurses
Society
Provider Council
Adventist Health System
Advocate Physician Partners
Ambulatory Surgery Foundation
Amedisys
American Health Care Association
American Hospital Association
AmSurg Corp.
Ascension Health
Association for Behavioral Health and
Wellness
Association of American Medical Colleges
Atlantic Health
Aultman Health Foundation
Aurora Health Care
Baptist Health South Florida
Baptist Memorial Health Care Corporation
BayCare Health System
Baylor Health Care System
BJC HealthCare
Bon Secours St. Francis Health System
Bronson Healthcare Group, Inc.
California Hospital Association
CaroMont Health
Catholic Health Association of the United
States
Catholic Health Initiatives
Catholic Healthcare Partners
Cedars-Sinai Medical Center
Child Health Corporation of America
Children’s Hospitals and Clinics of
Minnesota
CIMPAR, S.C.
City of Hope
Cleveland Clinic
Connecticut Hospital Association
Crozer-Keystone Health System
Dana-Farber Cancer Institute
Detroit Medical Center
DMAA: The Care Continuum Alliance
Emergency Department Practice Management
Association
Englewood Hospital and Medical Center
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Exeter Health Resources
Federation of American Hospitals
Florida Hospital
Fox Chase Cancer Center
Genesis HealthCare System
Gentiva Health Services
Good Samaritan Hospital
H. Lee Moffitt Cancer Center and Research
Institute Hospital, Inc.
Hackensack University Medical Center
Harborview Medical Center
Health Management Associates, Inc.
Healthcare Leadership Council
HealthPartners
HealthSouth Corporation
Henry Ford Health System
Hoag Hospital
Hospital Corporation of America
Hospital for Special Surgery
Illinois Hospital Association
Interim HealthCare Inc.
Johns Hopkins Health System
LHC Group, Inc.
Long-Term Quality Alliance
MaineGeneral Medical Center
Mayo Clinic
MedStar Health
Memorial Hermann Healthcare System
Memorial Sloan-Kettering Cancer Center
Mercy Medical Center
Meridian Health System
Mission Hospital, Inc.
National Association of Children’s Hospitals
and Related Institutions
National Association of Psychiatric Health
Systems
National Association of Public Hospitals and
Health Systems
National Consortium of Breast Centers
National Hospice and Palliative Care
Organization
National Rural Health Association
NCH Healthcare System
Nemours Foundation
New Jersey Hospital Association
New York Presbyterian Healthcare System
North Mississippi Medical Center
North Shore-Long Island Jewish Health
System
North Texas Specialty Physicians
Northwestern Memorial HealthCare
Norton Healthcare, Inc.
OSUCCC–James Cancer Hospital
Park Nicollet Health Services
Partners HealthCare System, Inc.
Pennsylvania Health Care Association
Piedmont Healthcare
Planetree
Premier, Inc.
Providence Health & Services
Robert Wood Johnson University HospitalHamilton
Rockford Health System
Roswell Park Cancer Institute
Rush University Medical Center
Saint Barnabas Health Care System
Saint Francis Hospital and Medical Center
Seattle Cancer Care Alliance
Sharp HealthCare
Sisters of Charity of Leavenworth Health
System
Sisters of St. Francis Health Services
Southeast Texas Medical Associates, LLP
Stamford Health System
Summa Health System
Surgical Care Affiliates
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Sylvester Comprehensive Cancer Center,
University of Miami Hospitals and Clinics
Tampa General Hospital
Tenet Healthcare Corporation
Texas Health Resources
The Alliance for Home Health Quality and
Innovation
The Health Alliance of Mid America LLC
The National Forum of ESRD Networks
The University of Kansas Hospital
Thomas Jefferson University Hospital
Trinity Health
UMass Memorial Medical Group, Inc.
United Surgical Partners International
University of California-Davis Medical Group
University of Michigan Hospitals & Health
Centers
University of Pennsylvania Health System
University of Texas Southwestern Medical
Center
University of Texas-MD Anderson Cancer
Center
University of Virginia Health System
US Department of Defense-Health Affairs
UW Health
Vanderbilt University Medical Center
Vanguard Health Management
Veterans Health Administration
VHA, Inc.
Virginia Mason Medical Center
Virtua Health
WellSpan Health
WellStar Health System
Yale New Haven Health System
Public/Community Health Agencies Council
Albuquerque Coalition for Healthcare Quality
Aligning Forces for Quality—South Central
Pennsylvania
Alliance for Health
Better Health Greater Cleveland
California Office of Statewide Health
Planning and Development
Center for Health Care Quality, Department
of Health Policy, George Washington
University
Centers for Disease Control and Prevention
Central Indiana Alliance for Health
Community Health Alliance-Humboldt
County Del-Norte
Greater Detroit Area Health Council
Health Improvement Collaborative of Greater
Cincinnati
Health Resources and Services
Administration
Healthy Memphis Common Table
Illinois Department of Public Health
Integrated Healthcare Association
Kansas City Quality Improvement
Consortium
Maine Quality Forum
Maryland Health Care Commission
Massachusetts Health Quality Partners
Middlesex Hospital
Minnesota Community Measurement
National Academy for State Health Policy
National Association of Health Data
Organizations
Oregon Health Care Quality Corporation
P2 Collaborative of Western New York
Puget Sound Health Alliance
Quality Counts
Rhode Island Department of Health
State Associations of Addiction Services
Substance Abuse and Mental Health Services
Administration
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The HOPE of Wisconsin
Washington State Department of Health
Wisconsin Collaborative for Healthcare
Quality
Purchaser Council
Buyers Health Care Action Group
Caterpillar Inc.
Centers for Medicare & Medicaid Services
Colorado Business Group on Health
Employers’ Coalition on Health
Florida Health Care Coalition
General Motors Corporation
Health Action Council Ohio
Health Services Coalition
HealthCare 21 Business Coalition
Lehigh Valley Business Coalition on Health
Care
Maine Health Management Coalition
Microsoft Corporation
National Association of State Medicaid
Directors
National Business Coalition on Health
National Business Group on Health
New Jersey Health Care Quality Institute
Niagara Health Quality Coalition
Pacific Business Group on Health
St. Louis Area Business Health Coalition
The Alliance
The Leapfrog Group
Virginia Business Coalition on Health
Washington State Health Care Authority
QMRI Council
AAAHC Institute for Quality Improvement
ABIM Foundation
ACC/AHA Task Force on Performance
Measures
ACS–MIDAS+
Agency for Healthcare Research and Quality
American Academy of Nursing
American Association of Colleges of Nursing
American Board of Medical Specialties
American Board of Optometry
American College of Medical Quality
American Data Network
American Health Quality Association
American Medical Association-Physician
Consortium for Performance Improvement
American Medical Informatics Association
American Psychiatric Association for
Research and Education
Anesthesia Quality Institute
AYR Consulting Group
Betsy Lehman Center for Patient Safety and
Medical Error Reduction
BoozAllenHamilton
California HealthCare Foundation
California Maternal Quality Care
Collaborative
Case Management Society of America
Center to Advance Palliative Care
Community Health Accreditation Program
Coral Initiative, LLC
Core Consulting, Inc.
Dallas-Fort Worth Hospital Council
Education and Research Foundation
Freedman HealthCare, LLC
Health Level Seven, Inc
Health Services Advisory Group
Healthcare Information and Management
Systems Society
HealthGrades
Institute for Clinical Systems Improvement
Institute for Safe Medication Practices
Iowa Foundation for Medical Care
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Iowa Healthcare Collaborative
IPRO
Jefferson Health System, Office of Health
Policy and Clinical Outcomes
Kidney Care Partners
Louisiana Health Care Quality Forum
Medisolv, Inc.
MHA Keystone Center for Patient Safety &
Quality
Milliman Care Guidelines
National Association for Healthcare Quality
National Center for Healthcare Leadership
National Committee for Quality Assurance
National Consensus Project for Quality
Palliative Care
National Council of State Boards of Nursing
National Institute for Quality Improvement
and Education
National Institutes of Health
National Patient Safety Foundation
Neocure Group
Next Wave
North Carolina Center for Hospital Quality
and Patient Safety
Northeast Health Care Quality Foundation
Partnership for Prevention
Pharmacy Quality Alliance
Press Ganey Associates
Professional Research Consultants, Inc.
Quality Indicator Project
Quality Outcomes, LLC
Resolution Health, Inc.
Texas Medical Institute of Technology
The Commonwealth Fund
The Joint Commission
Thomson Reuters
University HealthSystem Consortium
University of Kansas School of Nursing
University of North Carolina-Program on
Health Outcomes
URAC
Verilogue, Inc
Virginia Cardiac Surgery Quality Initiative
West Virginia Medical Institute
Supplier/Industry Council
Abbott Laboratories
AMGEN Inc.
Arrowsight, Inc.
AstraZeneca
Boehringer Ingelheim
Bristol-Myers Squibb Company
CareFusion
Deloitte Consulting LLP, Health Sciences and
Government
Dialog Medical
Edwards Lifesciences
eHealth Initiative
Eisai, Inc.
Eli Lilly and Company
Elsevier Clinical Decision Support
Epstein Becker & Green, P.C.
GE Healthcare
GlaxoSmithKline
Greenway Medical Technologies
Hospira
MedAssets
MedeAnalytics, Inc.
Merck & Co., Inc
Noblis
Ortho-McNeill-Janssen Pharmaceutical, Inc.
Pfizer
PhRMA
Phytel, Inc.
sanofi pasteur
sanofi-aventis
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The Advanced Medical Technology
Association (AdvaMed)
Zynx Health
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Acknowledgments
The National Quality Forum wishes to
acknowledge the invaluable editorial
services of Philip Dunn and the design
expertise of Corporate Visions, Inc. This
report was printed by MOSAIC Print.
IV. Secretarial Comments on the
Annual Report to Congress
The Secretary is pleased with the
scope and vision of NQF’s March 2011
annual report to Congress (the ‘‘annual
report’’). An internal multidisciplinary
HHS team is working collaboratively
with NQF to provide a clear multi-year
vision to ensure the most efficient and
effective utilization of the HHS contract.
The contract with NQF provides a
unique opportunity to further enhance
HHS’ efforts to foster a collaborative,
multi-stakeholder approach to increase
the availability of national voluntary
consensus standards for quality and
efficiency measures that can help to
ensure broad transparency in achieving
value in health care delivery.
Over the past year NQF continued
work on tasks outlined in the Statement
of Work, including: development of a
national strategy for performance
measurement and prioritization of
measures for development and
endorsement; evaluation of NQF’s
consensus development process;
conduct of measure endorsement
projects focused on areas where there
are gaps in measures, such as outcomes
measures and patient safety measures;
maintenance of current NQF-endorsed
measures; and promotion of Electronic
Health Records through such activities
as developing a measure authoring
software tool, initiation of a taxonomy
and rules for clinical decision support
that are in accord with the Quality Data
Model, retooling of a subset of existing
NQF-endorsed measures into electronic
measure format, development of a
public Web site to make available
current NQF activities, and
development of evaluation criteria for
the endorsement of efficiency and
resource use measures. In response to a
time-sensitive Affordable Care Act
requirement, a new short-term task was
added for NQF to provide input into the
national priorities for consideration
under for the National Strategy Quality
for Improvement in Healthcare. The
NQF convened the National Priorities
Partnership (NPP) and delivered a
report that provided actionable input for
improvement in population health and
in the delivery of health care services.
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The Secretary has reviewed the
annual report and has the following
comments. First, the Secretary notes an
inadvertent statement in the annual
report that appears at the end of the
second paragraph in the section entitled
‘‘II. About the National Quality Forum’’.
It refers to the Consensus Development
Process (CDP) and states that ‘‘strict
adherence to this CDP qualifies NQF as
a voluntary consensus standards-setting
organization, granting its endorsed
measures special legal standing’’. The
CDP qualifies the NQF as a voluntary
consensus standards-setting
organization, and therefore, the
endorsed measures are granted standing
as voluntary consensus standards. The
endorsed measures are not granted
special legal standing. This same issue
also arises in the section entitled ‘‘III.
About the Contract’’ in the second bullet
following the third paragraph. The
sentence includes the statement that the
CDP grants the ‘‘measures and practices
special legal standing as voluntary
consensus standards’’. The CDP grants
the measures and practices standing as
voluntary consensus standards, but does
not grant the measures special legal
standing.
Second, the Secretary wishes to
clarify a statement that has the potential
to be misleading. This statement is
included in the annual report’s section
entitled ‘‘II. About the National Quality
Forum’’. It appears in the third sentence
of the sixth paragraph. This sentence
mischaracterizes the quality programs
described. In particular, CMS is not
‘‘measuring’’ meaningful use for
purposes of the EHR program. Rather, if
eligible professionals and hospitals are
able to demonstrate that they meet the
requisite meaningful use criteria, they
will receive an incentive payment. In
addition, Hospital Compare is an
internet Web site on which the
performance of certain providers is
reported; it is not a quality reporting
program. The correct reference is to the
Medicare Inpatient Quality Reporting
program.
Third, the Secretary wishes to clarify
a statement in the subsection entitled
‘‘Implementation of a Consensus
Process for the Endorsement of Quality
Measures (Task 7)’’ in the section
entitled ‘‘IV. HHS–Funded Work’’. The
fourth sentence in the first bullet point
under the heading ‘‘Patient Safety’’
within that subsection could be
misleading. It states: ‘‘Serious
Reportable Events has become the
foundation of HHS’s program of denial
of payment for certain hospital-acquired
conditions and for many state based
adverse event reporting initiatives.’’
This sentence could be interpreted to
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mean that the NQF’s list of serious
reportable events is the only basis for
HHS’s denial of payment for certain
hospital-acquired conditions, which is
inaccurate.
Fourth, a sentence in the subsection
entitled ‘‘Technical Infrastructure to
Support Measurement Using an
Electronic Platform’’ within the section
entitled ‘‘I. Executive Summary’’ states
that the American Recovery and
Reinvestment Act of 2009 (ARRA)
‘‘provides $20 billion for investment in
health IT and use of that technology to
improve patient care.’’ Similarly, a
sentence in the subsection entitled
‘‘Promotion of Electronic Health
Records (Task 9)’’ within the section
entitled ‘‘IV. HHS–Funded Work’’ states
that ARRA ‘‘provides a $20 billion
mandate to ensure health IT plays a
central role in transforming the EHR
Incentive Program and its meaningful
use provisions * * *.’’ ARRA does not
specify an amount of funding for the
EHR Incentive Program. The final
amount will depend on the numbers of
providers and professionals that
participate in the program and their
specific years of participation. ARRA
also appropriated $2 billion for the
Office of the National Coordinator for
Health Information Technology (ONC).
Finally, the information describing
Task 9.7 (Measure retooling for EHRs) in
Appendix A; Summary of
Accomplishments Under the Contract:
Jan. 14, 2010 to Jan. 12, 2011 warrants
further clarification. During the
reporting period, the specifications for
113 measures were drafted and updated.
They are undergoing review and public
comment and will be further updated by
December 2011. The Web site where the
measures and eSpecifications were
posted for public comment is included
in Appendix A.
The Secretary is pleased with the
progress and timeliness of the work
outlined in the Annual Report.
V. Future Steps
The consensus-based contract with
NQF is a four year contract. During this
second full performance year of the
contract, NQF completed deliverables
for each task required by MIPPA and for
the short-term requirements of section
3014 in ACA. HHS will continue to task
NQF with single year and multi-year
projects.
Formulation of a National Strategy and
Priorities for Health Care Performance
Measurement
During March 2010 to February 2011,
NQF recommended eight priority areas
for national action to the Department for
the National Health Care Quality
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Strategy. Two were new: To ensure all
patients have access to affordable,
timely and high quality care; and to
provide infrastructure supports, such as
health IT, to address underlying system
changes that are necessary to attain the
goals of other priorities. The original six
priorities were: Patient and family
engagement; population health; safety;
care coordination; palliative and end-oflife care; and overuse of resources.
During the year NQF continued its work
on the requirements of MIPPA section
183.
The NQF Prioritization Measure
Advisory Committee continued to
explore priorities for health care
performance measurement and
developed a list of 20 prioritized highimpact Medicare conditions and
measurement gaps. These conditions
account for more than 90 percent of
Medicare costs. This work
complemented the NPP’s additional
focus on ‘‘cross-cutting’’ areas which
affect all or most patients, such as care
coordination.
Consensus Development Process for
Measure Development
jlentini on DSK4TPTVN1PROD with NOTICES2
The NQF portfolio includes 625
measures organized into five major
categories of quality health care: Patient
outcomes; care processes; patient
experience; resource use; and composite
measures. The measures are used in a
variety of provider settings, such as
ambulatory care settings, emergency
service settings and nursing homes,
which operate with different data
reporting platforms. To meet the various
platform needs, measures need to
accommodate paper records, and
administrative and claims data. During
the year, additional work focused on the
endorsement of measures of the 20 high-
VerDate Mar<15>2010
17:47 Sep 06, 2011
Jkt 223001
impact Medicare conditions as well as
measures for patient safety, nursing
homes and child health.
Simultaneously, the NQF conducted
reviews for potential endorsement of 62
measures that fit into the five categories
above.
Maintenance of Consensus-Based
Endorsed Measures
During March 2010 to February 2011,
NQF maintained endorsed measures
relevant to HHS-wide programs and will
continue to maintain consensus-based
endorsed measures as developed under
the priority process.
Promotion of Electronic Health Records
During March 2010 to February 2011,
NQF continued to support the
promotion of electronic health records
as part of HHS-wide efforts. NQF’s
contributions during the year focused
on four areas: (1) Enhancement of the
Quality Data Model, which specifies the
necessary data for electronic and
personal health records; (2)
standardization of eMeasure format for
use by more than 50 measure
developers; (3) re-specification of a
subset of performance measures into
eMeasures for use with electronic health
records; and (4) identification of types
of measures for use in determining
whether clinicians are properly using
electronic health records as well as to
detect any unintended consequences.
Initial work was undertaken during the
year to incorporate the eMeasure format
into a Measure Authoring Tool.
Focused Measure Development,
Harmonization, and Endorsement
Efforts To Fill Critical Gaps in
Performance Measurement
During March 2010 to February 2011,
NQF continued to support a variety of
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55499
performance measurement efforts
focused on efficiency, harmonization,
the ICD–10 and regionalized emergency
care services. Both harmonization and
ICD–10 activities that were specified for
work were complete within the year.
NQF made progress in the area of
efficiency with two tasks nearing
completion and another undertaken
during the year. NQF also initiated work
on regionalized emergency care services
mid-way through the year and progress
in that area continues.
During the next contract year, NQF
will focus its work on fulfilling the
requirements of ACA section 3014 in
addition to the continuation of work as
required under MIPPA. NQF will also
undertake work to provide further input
into the annual National Quality
Strategy and selection of quality
measures for use in public and private
reporting programs and value-based
purchasing programs. This work will be
included in subsequent annual reports.
V. Collection of Information
Requirements
This document does not impose
information collection and
recordkeeping requirements.
Consequently, it need not be reviewed
by the Office of Management and
Budget under the authority of the
paperwork Reduction Act of 1995 (44
U.S.C. 35)
Dated: August 26, 2011.
Kathleen Sebelius,
Secretary, Department of Health and Human
Services.
[FR Doc. 2011–22624 Filed 9–6–11; 8:45 am]
BILLING CODE 4150–05–P
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Agencies
[Federal Register Volume 76, Number 173 (Wednesday, September 7, 2011)]
[Notices]
[Pages 55474-55499]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-22624]
[[Page 55473]]
Vol. 76
Wednesday,
No. 173
September 7, 2011
Part II
Department of Health and Human Services
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Secretarial Review and Publication of the Annual Report to Congress
Submitted by the Contracted Consensus-Based Entity Regarding
Performance Measurement; Notice
Federal Register / Vol. 76, No. 173 / Wednesday, September 7, 2011 /
Notices
[[Page 55474]]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Secretarial Review and Publication of the Annual Report to
Congress Submitted by the Contracted Consensus-Based Entity Regarding
Performance Measurement
AGENCY: Office of the Secretary of Health and Human Services, HHS.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: This notice acknowledges the Secretary of the Department of
Health and Human Services' (HHS) receipt and review of the annual
report submitted to the Secretary and Congress by the contracted
consensus-based entity as mandated by section 1890(b)(5) of the Social
Security Act, as added by section 183 of the Medicare Improvements for
Patients and Providers Act of 2008 (MIPPA). The statute requires the
Secretary to publish the report in the Federal Register together with
any comments of the Secretary on the report not later than six months
after receiving the report. This notice fulfills those requirements.
FOR FURTHER INFORMATION CONTACT: Kate Goodrich (202) 690-7213.
I. Background
Rising health care costs coupled with the growing concern over the
level and variation in quality and efficiency in the provision of
health care raise important challenges for the United States. Section
183 of MIPPA also required the Secretary of the Department of Health
and Human Services (HHS) to contract with a consensus-based entity to
perform various duties with respect to health care performance
measurement. These activities support HHS's efforts to achieve value as
a purchaser of high-quality, patient-centered, and financially
sustainable health care. The statute mandates that the contract be
competitively awarded for a period of four years and may be renewed
under a subsequent competitive contracting process.
In January, 2009, a competitive contract was awarded by HHS to the
National Quality Forum (NQF) for a four-year period. The contract
specified that NQF should conduct its business in an open and
transparent manner, provide the opportunity for public comment and
ensure that membership fees do not pose a barrier to participation in
the scope of HHS's contract activities, if applicable.
The HHS four-year contract with NQF includes the following major
tasks:
Formulation of a National Strategy and Priorities for Health Care
Performance--NQF shall synthesize evidence and convene key stakeholders
on the formulation of an integrated national strategy and priorities
for health care performance measurement in all applicable settings. NQF
shall give priority to measures that: address the health care provided
to patients with prevalent, high-cost chronic diseases; provide the
greatest potential for improving quality, efficiency and patient-
centered health care and may be implemented rapidly due to existing
evidence, standards of care or other reasons. NQF shall consider
measures that assist consumers and patients in making informed health
care decision; address health disparities across groups and areas; and
address the continuum of care across multiple providers, practitioners
and settings.
Implementation of a Consensus Process for Endorsement of Health
Care Quality Measures--NQF shall implement a consensus process for
endorsement of standardized health care performance measures which
shall consider whether measures are evidence-based, reliable, valid,
verifiable, relevant to enhanced health outcomes, actionable at the
caregiver level, feasible to collect and report, and responsive to
variations in patient characteristics such as health status, language
capabilities, race or ethnicity, and income level and is consistent
across types of providers including hospitals and physicians.
Maintenance of Consensus Endorsed Measures--NQF shall establish and
implement a maintenance process to ensure that endorsed measures are
updated (or retired if obsolete) as new evidence is developed.
Promotion of Electronic Health Records--NQF shall promote the
development and use of electronic health records that contain the
functionality for automated collection, aggregation, and transmission
of performance measurement information.
Focused Measure Development, Harmonization and Endorsement Efforts
To Fill Critical Gaps in Performance Measurement--NQF shall complete
targeted tasks to support performance measurement development,
harmonization, endorsement and/or gap analysis.
Development of a Public Web Site for Project Documents--NQF shall
develop a public Web site to provide access to project documents and
processes. The HHS contract work is found at: https://www.qualityforum.org/projects/ongoing/hhs/.
Annual Report to Congress and the Secretary--Under section
1890(b)(5)(A) of the Act, by not later than March 1 of each year
(beginning with 2009), NQF shall submit to Congress and the Secretary
of HHS an annual report. The report shall contain a description of the
implementation of quality measurement initiatives under the Act and the
coordination of such initiatives with quality initiatives implemented
by other payers; a summary of activities and recommendations from the
national strategy and priorities for health care performance
measurement tasks; and a discussion of performance by NQF of the duties
required under the HHS contract. Section 1890(b)(5)(B) of the Social
Security Act requires the Secretarial review of the annual report to
Congress upon receipt and the publication of the report in the Federal
Register together with any Secretarial comments not later than 6 months
after receiving the report.
The first annual report covered the performance period of January
14, 2009 to February 28, 2009 or the first six weeks post contract
award. Given the short timeframe between award and the statutory
requirement for the submission of the first annual report, this first
report provided a brief summary of future plans. In March 2009, NQF
submitted the first annual report to Congress and the Secretary of HHS.
The Secretary published a notice in the Federal Register in compliance
with the statutory mandate for review and publication of the annual
report on September 10, 2009 (74 FR 46594).
In March 2010, NQF submitted to Congress and the Secretary the
second annual report covering the period of performance of March 1,
2009 through February 28, 2010. The second annual report was published
in the Federal Register on October 22, 2010 (75 FR 65340) to comply
with the statutorily required Secretarial review and publication.
In March 2011, NQF submitted the third annual report to Congress
and the Secretary of HHS. This notice complies with the statutory
requirement for Secretarial review and publication of the third annual
report covering the period of performance of March 1, 2010 through
February 28, 2011.
The Patient Protection and Affordable Care Act of 2010 (ACA) was
signed into law on March 23, 2011. Section 3014 of this Act included a
time-sensitive requirement for NQF to provide input into the national
priorities for consideration under for the National Strategy for
Quality for Improvement in Healthcare. As a result, one additional
activity was added to the contract to fulfill this requirement within
the contract year. The NQF convened the National Priorities Partnership
and
[[Page 55475]]
developed a consensus report on input to HHS on the development of the
National Quality Strategy.
II. March 2011--NQF Report to Congress and the HHS Secretary
Submitted in March 2011, the third annual report to Congress and
the Secretary spans the period of January 14, 2010 through January 13,
2011.
A copy of NQF's submission of the March 2011 annual report to
Congress and the Secretary of HHS can be found at: https://www.qualityforum.org/projects/hhs/.
The 2011 NQF annual report is reproduced in section III of this
notice.
III. NQF March 2011 Annual Report
Advancing Performance Measurement: NQF Report to Congress 2011
Report to the Congress and the Secretary of the U.S. Department of
Health and Human Services, Covering the Period of January 14, 2010, to
January 13, 2011 Pursuant to PL 110-275 and Contract HHSM-500-
2009-00010C
NQF Mission
The National Quality Forum (NQF) operates under a three-part
mission to improve the quality of American healthcare by:
Building consensus on national priorities and goals for
performance improvement and working in partnership to achieve them;
Endorsing national consensus standards for measuring and
publicly reporting on performance; and
Promoting the attainment of national goals through
education and outreach programs.
As a private-sector standard-setting body recognized under the
National Technology Transfer and Advancement Act (Pub. L. 104-113), NQF
endorses standardized performance measures, serious reportable events,
and safe practices. NQF also serves as the convener of two multi-
stakeholder partnerships: the National Priorities Partnership, which
provides guidance on setting national priorities, goals, and strategic
improvement opportunities; and the Measure Applications Partnership,
which recommends measures for use in various public reporting, payment,
and other programs.
Table of Contents
Acknowledgments
Foreword
I. Executive Summary
II. About NQF
III. About the Contract
IV. HHS-Funded Work
V. Looking Forward
Appendix A: Summary of Accomplishments Under the Contract
Appendix B: List of Measures Endorsed
Appendix C: Reports Published by NQF During the Contract Period
Appendix D: NQF Board of Directors
Appendix E: NQF Senior Leadership
Appendix F: National Priorities Partnership
Appendix G: NQF Consensus Development Process (Version 1.8)
Appendix H: List of NQF Member Organizations by Council
Foreword
In 2008, Congress passed the Medicare Improvements for Patients and
Providers Act (Pub. L. 110-275),\1\ signifying its growing recognition
of the systemic nature of the nation's healthcare quality issues. The
Act set bearings for the national healthcare performance improvement
movement and charted a course for national action, presenting the
opportunity to unify the nation's disparate healthcare quality
improvement efforts into a coherent national strategy. Importantly, it
did not impose top-down direction to achieve its goals. Instead, the
Act provides guidance and resources for the federal government to work
with a consensus-based entity to identify priorities and performance
measures through an open and transparent decision-making process that
affords an opportunity for all stakeholders to participate.
On January 14, 2009, the National Quality Forum (NQF) was awarded a
contract that addresses the Act's Section 183, which calls for the
Department of Health and Human Services (HHS) ``to contract with a
consensus-based entity, such as the National Quality Forum,'' to
achieve many of these quality improvement goals. This contract
subsequently was modified to accommodate specific work called for under
the Patient Protection and Affordable Care Act of 2010 (Pub. L. 111-
148).\2\ This report summarizes the work performed under this contract
between January 14, 2010, and January 13, 2011, the second full year
that the HHS contract has been in place.
The first year of the contract was devoted to building
infrastructure to support healthcare quality. We are pleased to report
that in the second year of the contract, NQF has leveraged that
infrastructure to demonstrate real achievements in the areas of the
identification of priorities and gaps in available performance
measures; adaptation of more than 100 measures for use in electronic
health records; and endorsement of 62 new measures. These are concrete,
measurable, and sustainable accomplishments in the nation's quality
infrastructure that will translate into more effective performance
improvement, public reporting, and value-based payment programs. We are
grateful to the Congress and HHS for their continued support of NQF
and, more broadly, of the quality enterprise in the United States.
Their commitment to healthcare quality improvement is thoughtful,
clear, and unquestioned. We also thank the more than 430 institutional
members of NQF, the hundreds of experts who volunteer to participate in
NQF expert panels, and NQF staff, whose efforts have contributed to a
healthcare system that is becoming, as the Institute of Medicine (IOM)
envisioned in its ``call to action'' a decade ago, safe, effective,
patient-centered, timely, efficient, and equitable.
William L. Roper,
Chair, Board of Directors, National Quality Forum.
Janet M. Corrigan,
President and Chief Executive Officer, National Quality Forum.
Notes
1. U.S. Congress, Medicare Improvements for Patients and
Providers Act (Pub. L. 110-275), Washington, DC: U.S. Government
Printing Office: 2008. Available at https://frwebgate.access.gpo.gov/cgi-bin/getdoc.cgi?dbname=110_cong_public_laws&docid=f:publ275.110.pdf. Last accessed December 2010.
2. U.S. Congress, Patient Protection and Affordable Care Act of
2010 (Pub. L. 111-148), Washington, DC: U.S. Government Printing
Office; 2010. Available at https://www.gpo.gov/fdsys/pkg/PLAW-111publ148/pdf/PLAW-111publ148.pdf. Last accessed December 2010.
I. Executive Summary
Key strategies for reforming healthcare include: Publicly reporting
performance results to support informed consumer decision-making;
aligning payments with value; rewarding providers for investing in
health information technology (health IT) and using it to improve
patient care; and providing knowledge and tools to healthcare providers
and professionals to help them improve their performance. Foundational
to the success of all of these efforts is a robust ``quality
measurement enterprise'' that includes priorities and goals for
improvement; standardized performance measures; an electronic data
platform that supports measurement and improvement; use of measures in
payment, public reporting, health IT investment programs, and other
areas; and performance improvement initiatives in all healthcare
settings. Many public- and private-sector organizations have important
responsibilities in the quality
[[Page 55476]]
measurement enterprise, such as various federal agencies, public and
private purchasers, measure developers, the National Quality Forum
(NQF), accreditation and certification entities, various quality
alliances at the national and community levels, state governments, and
others.
Recognizing the widespread and systemic nature of the nation's
healthcare quality and cost challenges and the need to build the
nation's quality measurement enterprise, Congress passed the Medicare
Improvements for Patients and Providers Act (Pub. L. 110-275) in 2008.
On January 14, 2009, NQF was awarded a contract that addresses the
Act's Section 183, which calls for the Department of Health and Human
Services (HHS) ``to contract with a consensus-based entity, such as the
National Quality Forum,'' to carry out work related to its quality
improvement goals. On September 20, 2010, this contract was modified to
accommodate specific work called for under the Patient Protection and
Affordable Care Act of 2010 (Pub. L. 111-148).\1\ This report
summarizes the work performed under this contract between January 14,
2010, and January 13, 2011. Appendix C provides a list of the reports
produced.
During the contract period, NQF made important contributions to the
following quality enterprise functions: setting priorities and goals,
endorsing performance measures, building an infrastructure to support
performance measurement using an electronic data platform, and
providing input to the selection of measures for determining
``meaningful use'' of health IT.
National Priorities
Setting national priorities is a critical first step to addressing
our country's serious safety, quality, and cost challenges. Providers
cannot measure and improve in all areas at once. Priorities focus
attention on those areas most likely to produce the greatest return on
investment in terms of better health and healthcare. National
priorities, especially when established with input from multiple
stakeholders, also serve as a starting point for alignment of public-
and private-sector efforts to improve performance. In 2010, NQF made
three contributions to national priority-setting initiatives: providing
guidance to HHS on the proposed National Health Care Quality Strategy,
identifying a prioritized list of high-impact conditions for Medicare
beneficiaries, and specifying an agenda for measure development and
endorsement to fill gaps in available measures.
The Affordable Care Act calls for HHS to establish a National
Health Care Quality Strategy and to consult with a consensus-based
entity to convene a multi-stakeholder group to provide input on
national priorities for improvement in population health and the
delivery of healthcare services. When asked to perform this role, NQF
convened the National Priorities Partnership (NPP), a collaborative
that now includes 48 leading organizations. In October 2010, NPP
submitted its report to HHS, recommending eight priority areas for
national action. These include the original six priorities NPP
identified in a priority-setting effort in 2008: (1) Patient and family
engagement, (2) population health, (3) safety, (4) care coordination,
(5) palliative and end-of-life care, and (6) overuse. They also include
the addition of two areas of focus: (1) Equitable access to ensure that
all patients have access to affordable, timely, and high-quality care;
and (2) infrastructure supports (e.g., health IT) to address underlying
system changes that will be necessary to attain the goals of the other
priority areas. NPP also offered aspirational and actionable goals to
be achieved over the next three to five years for each priority area.
Recommendations of the National Priorities Partnership
[GRAPHIC] [TIFF OMITTED] TN07SE11.000
Source: National Quality Forum (NQF), Input to the Secretary of
Health and Human Services on Priorities for the 2011 National Quality
Strategy, Washington, DC: NQF; 2010. Available at https://www.nationalprioritiespartnership.org/. Last accessed February 2011.
[[Page 55477]]
Complementing NPP's work, which focused on ``cross-cutting'' areas
(e.g., care coordination) that affect all or most patients, was the
work of NQF's Measure Prioritization Advisory Committee, which
prioritized the top 20 high-impact Medicare conditions that account for
more than 90 percent of Medicare costs. Improvements in the safety and
effectiveness of the care processes for these conditions can affect the
outcomes of millions of Americans and eliminate waste from the health
system.
Prioritized List of 20 High-Impact Medicare Conditions*
(1) Major depression
(2) Congestive heart failure
(3) Ischemic heart disease
(4) Diabetes
(5) Stroke/transient ischemic attack
(6) Alzheimer's disease
(7) Breast cancer
(8) Chronic obstructive pulmonary disease
(9) Acute myocardial infarction
(10) Colorectal cancer
(11) Hip/pelvic fracture
(12) Chronic renal disease
(13) Prostate cancer
(14) Rheumatoid arthritis/osteoarthritis
(15) Atrial fibrillation
(16) Lung cancer
(17) Cataract
(18) Osteoporosis
(19) Glaucoma
(20) Endometrial cancer
*As determined by NQF Measure Prioritization Advisory Committee
under contract to HHS.
Source: NQF, Prioritization of High-Impact Medicare Conditions and
Measure Gaps, Washington, DC: NQF; 2010. Available at https://www.qualityforum.org/projects/prioritization.aspx#t=2&s=&p=4%7C. Last
accessed February 2011.
Taken together, cross-cutting areas and the prioritized conditions
provide a two-dimensional framework for performance measurement. The
current portfolio of NQF-endorsed measures includes many measures
applicable to these cross-cutting areas and leading conditions, but
there are important gaps. To advise HHS on how best to focus measure
development resources on filling these gaps, NQF was asked to construct
an agenda for measure development and endorsement. In constructing this
agenda, the NQF Measure Prioritization Advisory Committee also
considered child health measurement needs and the needs of the broader
population health community. The final report, Measure Development and
Endorsement Agenda (January 2011, available at https://www.qualityforum.org/MeasureDevelopmentandEndorsementAgenda.aspx),
provides prioritized lists of measure gaps in eight areas: (1) Resource
use/overuse, (2) care coordination and management, (3) health status,
(4) safety processes and outcomes, (5) patient and family engagement,
(6) system infrastructure supports, (7) population health, and (8)
palliative care. As described below, efforts are well underway to fill
these gaps.
Performance Measures
The NQF portfolio of endorsed measures includes more than 625
measures that support the needs of both public- and private-sector
stakeholders and are appropriate for use in accountability and quality
improvement programs. The measures fall into the following major
categories: Measures of patient outcomes (e.g., mortality,
readmissions, complications, health functioning); care processes
(measures of adherence to practice guidelines, such as prescribing beta
antagonists after heart attacks); patient experience (e.g., patient's
perception of the quality of hospital care); resource use measures
(e.g., average nursing care hours per patient day); and composite
measures (e.g., overall indicator of pediatric patient safety
constructed from measures of adverse events). Although the total number
of measures is sizable, the number applicable to a given provider
type--ambulatory practices, emergency services, hospitals, nursing
homes, home health, rehabilitation services, mental health and
substance abuse providers, kidney dialysis centers, and health plans--
is more limited. To meet the needs of many, the portfolio also must
accommodate measures that run off different data platforms (e.g., paper
records, administrative/claims data, electronic health records) during
this period of transition to an electronic platform.
During the contract period, the HHS contract provided support for
measure endorsement projects in the following areas: Patient outcomes
for the 20 high-impact Medicare conditions; patient safety, including
medication safety and healthcare-associated infections; nursing homes;
child health; and efficiency and resource use. NQF's endorsement
process, which includes evaluation by technical experts and a multi-
stakeholder panel, as well as extensive public input, requires up to a
year to complete depending on the volume and complexity of measures. On
occasion, a project also may be temporarily halted to allow time for
the measure developers to change measures in response to NQF requests
(for example, two measures of overuse of neck imaging in trauma
combined). There were 62 newly endorsed measures resulting from the
work conducted during the contract period--14 endorsed prior to the
close of the contract period and another 48 awaiting final ratification
by the NQF Board (which occurred shortly after the close of the
reporting period). See Appendix B for a complete list of newly endorsed
measures.
Newly Endorsed Measures by Measure Type *
------------------------------------------------------------------------
Number of
Measure type measures
------------------------------------------------------------------------
Outcome.................................................... 38
Process.................................................... 8
Patient Experience......................................... 6
Resource Use............................................... 6
Composite.................................................. 4
------------
Total.................................................. 62
------------------------------------------------------------------------
* Measures endorsed as a result of HHS contract, 1/14/10 to 2/28/11.
In addition to endorsing new measures, NQF also oversees the
updating and maintenance of currently endorsed measures. As a condition
of maintaining endorsement, measure developers are required to update
their measures to reflect changes in the evidence base. NQF-endorsed
measures undergo a comprehensive re-evaluation every three years and
must recompete ``head-to-head'' with any new or existing measures for
``best-in-class'' determination. During the contract period, NQF began
maintenance of the 47 cardiovascular measures and 44 surgical measures
in its portfolio.
NQF also analyzed the implications of the transition from the
International Classification of Disease, Ninth Revision, Clinical
Modification (ICD-9-CM) to the International Classification of
Diseases, Tenth Revision, Clinical Modification and Procedure Coding
System (ICD-10-CM/PCS) for quality measurement. As explained in the
final report, ICD-10 CM/PCS Coding Maintenance Operational Guidance
(October 2010, available at https://www.qualityforum.org/publications/2010/10/ICD-10-CM/PCS_Coding_Maintenance_Operational_Guidance.aspx), this transition planned for 2013 has significant
implications for measure developers, as the majority of NQF-endorsed
measures are specified using ICD-9-CM codes.
[[Page 55478]]
Technical Infrastructure To Support Measurement Using an Electronic
Platform
The American Recovery and Reinvestment Act of 2009 provides $20
billion for investment in health IT and use of that technology to
improve patient care. Health IT has the potential to lead to care that
is safer, more effective, more affordable, and better coordinated. But
to get there, electronic health records (EHRs) and other tools must
capture the right data to support performance measurement, and
performance measures must be specified to run on an electronic
platform. NQF contributions in this area fall into four categories: (1)
Development of a Quality Data Model (QDM) that defines the data that
must be captured in EHRs and personal health records to support quality
measurement and improvement; (2) development of a standard form and an
automated tool for measure developers to create eMeasures that can
readily be incorporated into vendors' health IT systems; (3) re-
specification of 113 performance measures for use with EHRs (i.e.,
eMeasures); and (4) identification of the types of measures that might
be used to ascertain whether EHRs are being used properly by clinicians
and to detect any unintended consequences.
The QDM classifies and describes the information needed for quality
measurement in a way that health IT vendors understand what data
elements to capture (including the most reliable source of the data and
the point in time in the care process when it should be recorded), and
measure developers know how to specify eMeasures so they will pull the
correct information from the EHR. Although the QDM was created in 2009,
NQF's Health Information Technology Advisory Committee made important
enhancements covered under this contract, such as the development of a
comprehensive framework for evolving the model that will accommodate
the data needs of new types of measures (e.g., measures of patient
engagement in decision-making, long-term functional outcomes, measures
that incorporate data on social determinants of health), and updates to
data type definitions and elements. The NQF Clinical Decision Support
(CDS) Expert Panel also developed a taxonomy of CDS rules and data
elements that paves the way for CDS developers to use the QDM in
specifying clinical decision support rules (see Driving Quality and
Performance Measurement--A Foundation for Clinical Decision Support at
https://www.qualityforum.org/Publications/2010/12/Driving_Quality_
and_Performance_Measurement__-A_Foundation_for_Clinical_
Decision_Support.aspx).
To facilitate the specification of eMeasures in a standardized
fashion concordant with the QDM, NQF developed a standardized eMeasure
format to be used by the more than 50 measure developers. The QDM and
eMeasure format taken together will yield important benefits in future
years, such as:
Reduced health IT costs: Health IT vendors will be able to
identify the data requirements for all the measures in the portfolio of
NQF-endorsed measures and will be able to readily incorporate eMeasures
from any measure developer in almost a ``turnkey'' fashion.
Reduced measure development, testing, and maintenance
costs: Performance measures generally include common components, such
as denominators, numerators, exclusions, and sometimes risk-adjustment
algorithms. Measure developers may be able to share and reuse certain
components of measures (e.g., code sets and rules for identifying
patients with Type 2 diabetes on insulin).
More useful performance information: When developers
harmonize measures and make use of common definitions and conventions
for specifying eMeasures, providers can readily combine measures from
different developers into their performance improvement initiatives
without introducing ``noise'' into the performance results.
The eMeasure format now is being converted into a software tool
known as the Measure Authoring Tool, which will be tested in 2011. NQF
will provide training on using the tool to measure developers and
others.
The foundational work on the QDM and the eMeasure format conducted
in 2009 and 2010 under the contract was critical to the accomplishment
of another important objective--the re-specification of 113 measures
from paper-based format to eMeasure format. In response to an HHS
request to develop eSpecifications for measures currently being used by
HHS for public reporting, payment, quality improvement, or other
purposes, NQF worked in coordination with the 18 developers of these
measures to convert the measures from their current format into the
eMeasure format. These eMeasures, along with detailed specifications,
can be found on the NQF Web site at https://www.qualityforum.org/Projects/e-g/eMeasures/Electronic_Quality_Measures.aspx?section=PublicandMemberComment2011-02-012011-04-01. HHS
is using many of the re-specified measures to assess meaningful use of
health IT for purposes of awarding incentive payments in 2011.
The fourth and final area of NQF's health IT work focused on
answering the question, ``How will we know if health IT is being
properly used by clinicians to provide better care?'' To achieve the
full potential of health IT to enhance the safety, effectiveness, and
affordability of care, clinicians must use the technology as intended.
For example, reductions in medication errors will be achieved only if
clinicians do not disable or ignore alerts for potential drug
interactions. In the report Driving Quality--A Health IT Assessment
Framework for Measurement (2010, available at https://
www.qualityforum.org/Publications/2010/12/Driving_Quality__-A_
Health_IT_Assessment_Framework_for_Measurement.aspx), NQF
identifies potential types of measures that might be developed and
incorporated into EHRs to provide information on when and how the
technology is being employed by front-line providers, which in turn can
be used to determine if there is a need for more user-friendly
interfaces, modifications in work flow, or clinician education and
training programs. The report also identifies types of measures that,
if incorporated into EHRs, would provide early warning signs of
unintended consequences (e.g., selection of an inappropriate order set
based on the patient's active diagnoses).
Measure Selection for Applications
Setting National Priorities and Goals serves as an important
starting point for selecting measures, but for most applications there
are additional considerations. In response to a request from the Office
of the National Coordinator for Health IT (ONC), NQF prepared a ``quick
turnaround'' report in the summer of 2010 to assist HHS leadership and
the Health IT Policy Committee in identifying a parsimonious set of
measures that might be used in 2013 to assess meaningful use of health
IT. The NQF report Identification of Potential 2013 e-Quality Measures
(August 2010, available at https://www.qualityforum.org/projects/i-m/meaningful_use/meaningful_use.aspx), finalized in August 2010, used
the six national priorities identified by NPP as an organizing
framework; proposed five criteria that have been utilized to identify
measures in each priority area; and based on a review of measures in
the NQF portfolio and an environmental
[[Page 55479]]
scan of measures used by leading health systems, identified available
measures that might be adapted for use in 2013 and beyond.
Summary
This is an extraordinary period of challenges and opportunities for
our country's healthcare system. Reforming the healthcare delivery
system to provide care that is safe, effective, and affordable
necessitates changes in the environment of care. As the Institute of
Medicine noted a decade ago in its landmark report Crossing the Quality
Chasm, public reporting, value-based payment, a national health
information network, and programs for dissemination of knowledge and
tools are key elements of creating an environment of care that enables
and rewards improvement.
Fundamental building blocks for all of these efforts are a vigorous
quality measurement enterprise including national priorities that focus
our efforts on high-leverage areas with the greatest potential to
produce better health and healthcare; the ability to measure, report,
and reward performance results; and the ability to share best
practices. Building such an enterprise is a shared responsibility of
many stakeholders in the public and private sector. NQF is thankful for
the opportunity to contribute.
Note: 1. U.S. Congress, Patient Protection and Affordable Care
Act of 2010 (Pub. L. 111-148), Washington, DC: U.S. Government
Printing Office; 2010. Available at https://www.gpo.gov/fdsys/pkg/PLAW-111publ148/pdf/PLAW-111publ148.pdf. Last accessed December
2010.
II. About the National Quality Forum
NQF was created in 1999 as a national standard-setting organization
for healthcare performance measures. NQF is governed by a Board of
Directors that includes healthcare leaders from the public and private
sectors, with a majority of its at-large seats held by consumers and
those who purchase services on consumers' behalf. A multi-stakeholder
organization, NQF's more than 430 members are organized into eight
councils--consumers; purchasers; healthcare professionals; health
plans; provider organizations; public/community health agencies;
quality measurement, research, and quality improvement organizations;
and suppliers and industry--thus drawing on the expertise and insight
of every sector of the healthcare field.
In establishing national consensus standards, NQF adheres to the
National Technology Transfer and Advancement Act of 1995 (Pub. L. 104-
113) \1\ and the Office of Management and Budget's formal definition of
consensus.\2\ NQF endorses performance measures, preferred practices,
serious reportable events, and measurement frameworks through its
formal Consensus Development Process (CDP),\3\ which provides for
extensive multi-stakeholder input. The strict adherence to this CDP
qualifies NQF as a voluntary consensus standards-setting organization,
granting its endorsed measures special legal standing.
NQF Consensus Development Process
1. Call for Intent to Submit Candidate Standards
2. Call for Nominations
3. Call for Candidate Standards
4. Candidate Consensus Standard Review
5. Public and Member Comment
6. Member Voting
7. Consensus Standards Approval Committee (CSAC) Decision
8. Board Ratification
9. Appeals
The NQF portfolio of voluntary consensus standards includes
performance measures, serious reportable events, and preferred
practices (i.e., safe practices). A complete list of measures included
in the NQF portfolio can be found at https://www.qualityforum.org/Measures_List.aspx. There are measures applicable to nearly all
healthcare settings (e.g., ambulatory settings, hospitals, nursing
homes, home health agencies, health systems) and types of clinicians
(e.g., primary care providers, specialists). NQF uses a two-dimensional
framework to organize the measures in its portfolio:
Cross-cutting areas: measures that affect all or most
patients, such as safety, care coordination, and overuse; and
Clinical areas: measures that apply to patients with
specific conditions, such as diabetes, asthma, or congestive heart
failure.
Approximately one-third of the measures in NQF's portfolio are
measures of patient outcomes (e.g., mortality, readmissions, health
functioning, depression screening tool that assesses emotional status
and social engagement), or experience of care (e.g., satisfaction).
Most of the remaining measures are measures of care processes that can
be linked to better outcomes (e.g., medication reconciliation, annual
eye and foot exam for patients with diabetes). Approximately 20 percent
of endorsed measures relate to the important area of patient safety.
The NQF-endorsed Safe Practices for Better Healthcare provide an
evidence-based approach to improving patient safety.
The measures included in the NQF portfolio are owned or sponsored
by 53 different stewards, which include: Public agencies (e.g., the
Centers for Medicare & Medicaid Services [CMS], the Agency for
Healthcare Research and Quality), state and community entities (e.g.,
Minnesota Community Measurement), professional societies (e.g.,
Physician Consortium for Performance Improvement convened by the
American Medical Association, Society of Thoracic Surgeons),
accrediting organizations (e.g., the National Committee for Quality
Assurance, The Joint Commission), health plans, academic and research
institutions, health systems, and others. The portfolio has become a
rich resource for national, state, and community-level initiatives that
seek the best performance measures to use in public reporting, payment,
and quality improvement initiatives.
In recent years, NQF has worked closely with the Department of
Health and Human Services (HHS) and measure stewards to re-specify
performance measures for use with interoperable electronic health
records (EHRs) and personal health records. To date, more than 110
measures have been ``retooled.'' HHS currently uses these retooled
measures for activities including ``meaningful use'' measurement in the
Electronic Health Records Incentive Programs, the Medicare Hospital
Compare public reporting program, and in various value-based payment
programs. NQF has encouraged measure stewards to adopt common
conventions in specifying eMeasures and in identifying the types of
data that must be captured in electronic health records to support
quality measurement and improvement.
In addition to its role as a standard-setting body, NQF also serves
as the neutral convener of two national multi-stakeholder partnerships.
The National Priorities Partnership (NPP) was established in 2007 to
set national priorities and goals for performance improvement and
released its first report shortly thereafter identifying six original
major priority areas: (1) Patient and family engagement, (2) population
health, (3) patient safety, (4) care coordination, (5) palliative and
end-of-life care, and (6) overuse. NPP currently consists of 42 leading
private-sector organizations--including consumers, purchasers, health
plans, providers, health professionals, accreditation/certification
bodies--and six Federal agencies. These NPP leaders have worked closely
over the past three years
[[Page 55480]]
to identify priorities for healthcare quality improvement and to engage
a broad group of stakeholders in coalescing around these priorities to
drive change. In September 2010, in response to a request from HHS, NPP
provided input regarding priorities for the 2011 HHS National Quality
Strategy.\4\ A second multi-stakeholder partnership is the Measure
Applications Partnership (MAP). This very new group, still in the
formative stages, will be convened for the first time in 2011 to
provide input to HHS on the selection of measures for use in various
public reporting and payment programs.
In recent years, NQF also has enhanced its health information
technology portfolio to contribute to the creation of an interoperable
electronic infrastructure that supports quality measurement and
improvement. This began with NQF's construction of the Quality Data
Model (QDM), a classification system that describes clinical and other
information used for quality measurement and provides a standardized
terminology to be used in constructing eMeasures. NQF also is working
on a Measure Authoring Tool to help measure developers build eMeasures.
Notes
1. U.S. Congress, National Technology Transfer and Advancement
Act of 1995 (PL 104-113), Washington, DC: U.S. Government Printing
Office, 1995. Available at https://standards.gov/standards_gov/nttaa.cfm. Last accessed December 2010.
2. The White House, U.S. Office of Management and Budget.
Circular No. A-119, February 10, 1998, Washington, DC: U.S. Office
of Management and Budget, 1998. Available at https://www.whitehouse.gov/omb/circulars_a119/. Last accessed December
2010.
3. National Quality Forum (NQF), NQF Consensus Development
Process, v. 1.8. Available at https://www.qualityforum.org/Measuring_Performance/Consensus_Development_Process.aspx. Last
accessed December 2010.
4. National Priorities Partnership. Input to the Secretary of
Health and Human Services on Priorities for the 2011 National
Quality Strategy. Washington, DC: NQF; 2010. Available online at
https://www.nationalprioritiespartnership.org/uploadedFiles/NPP/Non-Partners/Newsletters/NPP%20Input%20to%20HHS%20on%20Priorities%20for%202011%20National%20Quality%20Strategy_Final%20Report%282%29.pdf. Last accessed February
2011.
III. About the Contract
The Medicare Improvements for Patients and Providers Act of 2008
(Pub. L. 110-275) is a wide-ranging law that addresses many aspects of
Medicare and Medicaid, including the addition of new benefits for
Medicare beneficiaries. Among other things, the Act directs the
Secretary of HHS to contract with a consensus-based entity for certain
activities relating to healthcare performance measurement.
On January 14, 2009, NQF was awarded a contract, HHSM-500-2009-
00010C, under the Act's Section 183. This contract is administered by
HHS's Office of the Assistant Secretary for Planning and Evaluation
(ASPE), which provides strategic leadership and technical and
management oversight for the contract, and by CMS, which provides
technical input and operational support. The contract provided up to
$10 million for the first year after award, with the option for three
$10 million annual renewals through 2012. It calls for NQF to:
Develop a prioritized list of conditions that impose a
heavy health burden on beneficiaries and account for significant costs;
Identify and endorse measures that various stakeholders
can use to assess and improve the care provided to beneficiaries with
these conditions, and the performance of providers in various
healthcare settings;
Identify programs to track and disseminate measures;
Ensure performance measures are regularly and
appropriately updated and remain relevant for public reporting and
improvement;
Promote the use of EHRs for performance measurement,
reporting, and improvement; and
Report annually to Congress on the status of the project
and progress to date.
This contract had the effect of providing a mandate and stable
funding to NQF, granting the organization a source of core funding to
pursue this important work in a coordinated, strategic manner. While
the work conducted under the contract is intended specifically to
benefit all those served by HHS programs, it will have the salutary
additional benefit of improving care for all Americans. The work being
conducted under this contract directly relates to NQF's core
competencies in three areas:
Building consensus on National Priorities and Goals: NQF
has convened leaders from major stakeholder groups and through this
process has identified National Priorities and Goals for Performance
Improvement. This work provides a foundation for the priority-setting
efforts under this contract, which focus on clinical conditions. The
priorities identification work served as a guide for measure gap
analysis and informs work going forward that will result in a
harmonized portfolio of high-leverage measures.
Endorsing performance measures: NQF has endorsed more than
625 performance measures and preferred practices under its formal CDP,
granting those measures and practices special legal standing as
voluntary consensus standards, working toward a goal of achieving a
comprehensive yet parsimonious set of performance measures that map to
national priorities and fill critical gaps.
Facilitating the development of performance measures
specified for use with electronic health records and personal health
records, referred to as eMeasures: NQF has worked to identify the types
of information that need to be included in an EHR to enable electronic
reporting on quality metrics and has coordinated the efforts of measure
developers to retool 113 measures for use on an electronic platform.
Under the contract, HHS asked that performance measures focus on
``outcomes and efficiencies that matter to patients, align with
electronic collection at the front end of care, encompass episodes of
care when possible, and will be attributable to providers where
possible.''
The work under this contract is divided into 13 tasks. Six of the
tasks are procedural--involving an opening meeting, the development of
a work plan, the development and implementation of a quality assurance
Internal Evaluation Plan, weekly conference calls, monthly progress
reports, and the creation of this annual report. The remaining seven
call for specific deliverables and are the focus of this report.
Task 6 is the formulation of a national strategy and priorities for
healthcare performance measurement. Task 7 is the implementation of a
consensus process for endorsing healthcare quality measures. This task
includes an evaluation of NQF's consensus development process and the
conduct of endorsement projects focusing on known measure gap areas.
Task 8 is the maintenance of previously endorsed NQF measures. Task 9
is the promotion of EHRs. Task 11 is the development of a public Web
site for project documents. Task 12 calls for measure development,
harmonization, and endorsement efforts to fill critical gaps in
performance measurement. In 2010, Congress passed the Patient
Protection and Affordable Care Act of 2010 (Pub. L. 111-148), which
directed HHS to contract with a consensus-based entity to provide
multi-stakeholder input into the National Quality Strategy, as well as
the
[[Page 55481]]
selection of measures for use in various programs by CMS and,
potentially, other federal agencies. This contract was modified to
perform additional work under Section 3014 of the Affordable Care Act.
That work, Task 13, was the convening of the NPP to advise the
Secretary of HHS on the development of the National Quality Strategy.
Details of work performed under the HHS contract in each of these
tasks are found in Section IV of this report.
IV. HHS-Funded Work
This section describes details of work performed under each task
according to the HHS contract in 2010. Appendix A is a summary of the
accomplishments under the contract. Appendix C is a list of all final
reports produced with links to where they can be found on the NQF Web
site.
National Strategy and Priorities (Task 6)
Forming a strategy and setting priorities for performance
improvement is crucial to focusing resources on areas that will produce
the greatest improvements in terms of better health and healthcare. In
2007, NQF convened NPP, co-chaired by Margaret O'Kane, president of the
National Committee for Quality Assurance, and Bernard Rosof, MD, chair
of the Physician Consortium for Performance Improvement convened by the
American Medical Association. In work predating this contract, NPP
identified six priorities as those with the greatest potential to
eradicate disparities, reduce harm, and remove waste from the American
healthcare system. In its recent report to the Secretary, NPP added two
additional priorities. (See Task 13.)
Building upon this foundation, in work funded under this contract,
NQF undertook the following projects:
Prioritizing high-impact Medicare conditions and
associated measure gaps (Task 6.0);
Setting a national measure development and endorsement
agenda (Task 6.2);
Analyzing measures targeted under the Meaningful Use
portion of the Medicare Electronic Health Record Incentive Program,
specifically examining how health IT tools can improve the efficiency,
quality, and safety of healthcare delivery (Task 6.4);
Investigating the use of NQF-endorsed measures (Task 6.1);
and
Analyzing measures being used to gauge quality of care for
people with multiple chronic conditions (Task 6.3).
Prioritization of Medicare High-Impact Conditions
In May 2010, NQF published Prioritization of High-Impact Medicare
Conditions and Measure Gaps.\1\ This report was based on the work of
NQF's Measure Prioritization Advisory Committee, which prioritized the
top 20 high-impact Medicare conditions \2\ that account for more than
90 percent of Medicare costs (see below). The committee considered
multiple dimensions in its analysis, including: cost; prevalence; the
potential for improving quality, efficiency, and patient-centeredness;
the potential for reducing overuse and waste; variability in provider
performance and care delivery; and disparities. In related work under
this contract, NQF is endorsing outcome measures for these 20 high-
impact conditions. (See Task 7.1.)
Prioritized List of 20 High-Impact Medicare Conditions*
(1) Major depression
(2) Congestive heart failure
(3) Ischemic heart disease
(4) Diabetes
(5) Stroke/transient ischemic attack
(6) Alzheimer's disease
(7) Breast cancer
(8) Chronic obstructive pulmonary disease
(9) Acute myocardial infarction
(10) Colorectal cancer
(11) Hip/pelvic fracture
(12) Chronic renal disease
(13) Prostate cancer
(14) Rheumatoid arthritis/osteoarthritis
(15) Atrial fibrillation
(16) Lung cancer
(17) Cataract
(18) Osteoporosis
(19) Glaucoma
(20) Endometrial cancer
* As determined by NQF Measure Prioritization Advisory Committee
under contract to HHS.
Measure Development and Endorsement Agenda
The work on prioritization of conditions fed directly into a
related project under this task--the creation of a measure development
and endorsement agenda. This prioritization project provides guidance
on how best to invest measure development resources and will assist NQF
in helping the portfolio of endorsed measures evolve to be most useful
for public reporting, performance-based payment, and quality
improvement.
The Measure Prioritization Advisory Committee considered the
performance measure needs of Medicare, child health, and population
health. Key objectives included alignment with the measures needed for
new approaches to public reporting and payment in the Affordable Care
Act and for the meaningful use provisions in the American Recovery and
Reinvestment Act of 2009 (Pub. L. 111-5). The Measure Prioritization
Advisory Committee considered the following: priorities for improvement
previously identified by NPP; priorities identified by measure
developers; key areas identified during health information technology
meaningful use deliberations; disparities-sensitive measure gaps; and
gaps identified during previous NQF endorsement activities. The final
report, Measure Development and Endorsement Agenda (published in
January 2011 and available at https://www.qualityforum.org/MeasureDevelopmentandEndorsementAgenda.aspx#t=2&s=&p=4%7C), provides
prioritized lists of measure gaps in eight areas:
Resource use/overuse,
Care coordination and management,
Health status,
Safety processes and outcomes,
Patient and family engagement,
System infrastructure supports,
Population health, and
Palliative care.
Measures for Meaningful Use
In spring 2010, HHS's Office of the National Coordinator for Health
Information Technology (ONC) requested a rapid analysis of the types of
measures that might be selected to assess meaningful use of health
information technology (health IT) in 2013 and a preliminary scan of
whether such measures currently are available or could be developed,
tested, and endorsed within the requisite timeframe. This project,
which became Task 6.4 under the HHS contract, provided a framework for
considering various types of measures and an inventory of available
EHR-based measures from leading sources. A report, Identification of
Potential 2013 e-Quality Measures, which was published in August 2010,
used the six national priorities identified by NPP as an organizing
framework; proposed five criteria that the Health IT Policy Committee
and HHS leadership could use to identify a parsimonious set of measures
in each priority area; and, based on a review of measures in the NQF
portfolio and an environmental scan of measures used by leading health
systems, identified available measures that might be adapted for use in
2013. The report also identified potential methodological issues that
need to be
[[Page 55482]]
addressed before further measure adaptation or de novo measure
development.
NQF also began two projects under this task order that are
currently in process: measure use evaluation (Task 6.1) and the
development of an endorsed performance measurement framework for
patients with multiple chronic conditions (Task 6.3). For evaluating
uses of NQF-endorsed measures, NQF has engaged RAND to conduct an
independent, third-party assessment on uptake of endorsed measures for
such purposes as payment, public reporting, quality improvement, and
accreditation/certification, as well as to examine success factors and
implementation barriers. To support the development of a performance
measurement framework for patients with multiple chronic conditions,
NQF is in the process of engaging researchers to draft a white paper
highlighting key measurement-related issues for these patients. A
multi-stakeholder committee will consider that input and recommend a
measurement framework. The framework will inform future work pertaining
to the endorsement of measures of performance for patients with
multiple chronic conditions.
Implementation of a Consensus Process for the Endorsement of Quality
Measures (Task 7)
Valid, meaningful measures of performance make it possible to gauge
the quality of healthcare and focus quality improvement efforts by
helping identify what is working and what needs additional improvement.
Stakeholder-based endorsement of performance measures via a formal
endorsement process has long been NQF's stock in trade. This task
involves both a formal evaluation of the endorsement process and a set
of consensus projects focused on known measure gap areas.
In the past year, NQF has engaged in several HHS-funded measure
endorsement projects and related projects. These have included:
Measures of performance on healthcare outcomes (Task 7.1);
Measures of patient safety and other projects specifically
related to patient safety (Task 7.3);
Measures of performance on palliative care (Task 7.4);
Measures of performance in nursing homes (Task 7.5);
An evaluation of NQF's consensus development process, with
an eye toward making the process more efficient and user friendly (Task
7.6); and
Measures of performance of care delivered to children
(Task 7.8).
Outcome Measures Project
NQF's outcome measures project focused on areas with the greatest
potential impact, including common conditions, gaps in measurement of
patient-focused outcomes, and transitions across care settings. The
first two cycles of this three-cycle project concentrated on the
Medicare 20 high-impact conditions list, while the third cycle focused
on child and mental health. A significant amount of this work has been
completed, resulting in the endorsement of 35 outcome measures.
------------------------------------------------------------------------
Outcome measures endorsed as a result of the HHS Number of
contractcross-cutting area measures
------------------------------------------------------------------------
Care Coordination.......................................... 6
Functional Status.......................................... 2
Healthcare System (readmissions, length of stay)........... 3
Patient Experience and Engagement.......................... 2
Safety (complications, adverse events)..................... 18
Social Determinants........................................ 4
------------------------------------------------------------------------
Patient Safety
Under the HHS contract in 2010-2011, NQF engaged in four
significant patient safety activities:
Serious Reportable Events in Healthcare: NQF's work in
this area dates from 2002, when it published its first report listing
27 events that are avoidable and have serious consequences for
patients. The project's objective was to establish consensus among
consumers, providers, purchasers, researchers, and other healthcare
stakeholders about those preventable adverse events that should not
occur and to define them in a way that, should they occur, it would be
clear what had to be reported. This report was updated in 2006, with
one additional event being added. Serious Reportable Events has become
the foundation of HHS's program of denial of payment for certain
hospital-acquired conditions and for many state-based adverse event
reporting initiatives. Under the HHS contract, NQF is reviewing the
Serious Reportable Events, which originally focused on the hospital
setting, with an eye toward expanding the list of events and their
reach to three new environments of care: ambulatory practice settings
(specifically, office-based physician practices); long-term care
settings (specifically, skilled nursing facilities); and office-based
surgery centers. The list of events also is being expanded to include
events that are ``largely preventable'' in addition to those that are
entirely preventable. The public comment period for the 29 updated and
proposed new Serious Reportable Events has closed, and NQF expects to
finalize its revision in spring 2011.
Patient safety measures: Currently a multiphase project is
underway to identify and endorse patient safety measures. These include
measures on medication safety and preventing healthcare-associated
infections. Final endorsement of these measures and completion of this
project are slated for spring 2011.
Public reporting framework for patient safety: Under the
HHS contract, NQF in 2010 completed a consensus development project
that resulted in the endorsement of a framework for public reporting of
patient safety event information. The intention is for reporting
entities to use this framework, National Voluntary Consensus Standards
for Public Reporting of Patient Safety Event Information, to create a
more uniform approach to public reporting.
Improving patient safety through state-based reporting in
healthcare: To date, 26 states and the District of Columbia have
enacted reporting systems to help practitioners identify and learn from
major adverse events. The majority of those states incorporate at least
some portion of the NQF list of Serious Reportable Events to help
establish a more uniform set of criteria by which to report. There
remains incongruity among states, however, in the use, implementation
approaches, and perspectives toward reporting a variety of patient
safety events and, in turn, efforts for improving adverse outcomes from
these events. Under the contract, NQF has developed an ongoing effort
to engage representatives of states with reporting systems to
facilitate communication and inform NQF about successes, barriers, and
unintended consequences within adverse event reporting at the state
level, including use of NQF's Serious Reportable Events.
Palliative Care
Hospice and palliative care services offer physical, emotional, and
spiritual care to patients coping with severe or end-of life-illnesses.
These programs also help coordinate care of multiple specialists to
ensure pain is alleviated and help patients and their families make
difficult decisions regarding treatment goals. Unfortunately, more than
1 million people die each year without ever having access to these
important services. Many of those lacking adequate access will endure
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prolonged and needless suffering and ineffective treatments.
In 2006, NQF endorsed a framework and preferred practices for
palliative and hospice care quality.\3\ NPP has identified palliative
care as a priority area for national action. In 2010, NQF began
planning for a project that would seek to endorse performance measures
to gauge the quality of palliative and end-of-life care. This project
is slated to begin in early 2011.
Nursing Homes
NQF was an early pioneer in advancing measures of nursing home care
quality, endorsing an initial set of performance measures in this area
in 2004.\4\ Building on this work, in 2009 NQF initiated a project to
consider additional performance measures