On-Line Complaint Form for Service-Related Issues in Air Transportation, 52731-52732 [2011-21370]

Download as PDF Federal Register / Vol. 76, No. 163 / Tuesday, August 23, 2011 / Notices Description of Respondents: Participants for the Drug Free Work Place. Responses: 28. Annual Burden: 112. Jacqueline White, Chief, Administrative Information Branch. [FR Doc. 2011–21491 Filed 8–22–11; 8:45 am] BILLING CODE P DEPARTMENT OF STATE [Public Notice: 7564] Determination on Bilateral Assistance Relating to the Government of the Russian Federation Pursuant to the authority vested in me by the laws of the United States, including Section 7074(b) of the Department of State, Foreign Operations, and Related Programs Appropriations Act, 2010 (Div. F, Pub. L. 111–117), as carried forward by the Full-Year Continuing Appropriations Act, 2011 (Div. B., Pub. L. 112–10) (‘‘the Act’’), I hereby determine that waiving the requirements of subsection (a) of Section 7074 of the Act is important to the national interests of the United States, and I hereby so waive. This Determination shall be published in the Federal Register and transmitted to the Congress. Dated: August 4, 2011. Hillary Rodham Clinton, Secretary of State. The Board serves the Global AIDS Coordinator in a solely advisory capacity concerning scientific, implementation, and policy issues related to the global response to HIV/ AIDS. These issues will be of concern as they influence the priorities and direction of PEPFAR evaluation and research, the content of national and international strategies and implementation, and the role of PEPFAR in the international discourse regarding appropriate and resourced responses. Topics for the September 14– 15th meeting will include an update on PEPFAR-funded evaluations, discussions on the policy relevance of the recent results regarding treatment for prevention, and recommendations to the Ambassador on the future direction of evaluation and research within PEPFAR. The public may attend this meeting as seating capacity allows. Admittance to the meeting will be by means of a prearranged clearance list. In order to be placed on the list, please register at https://www.team-psa.com/pepfar/2011. While the meeting is open to public attendance, the Board will determine procedures for public participation. For further information about the meeting, please contact Charles Holmes, Chief Medical Officer, Office of the U.S. Global AIDS Coordinator at (202) 663– 2440 or HolmesCB@state.gov. Dated: August 15, 2011. Charles B. Holmes, Chief Medical Officer, Office of the U.S. Global AIDS Coordinator, Department of State. [FR Doc. 2011–21537 Filed 8–22–11; 8:45 am] BILLING CODE 4710–23–P [FR Doc. 2011–21532 Filed 8–22–11; 8:45 am] BILLING CODE 4710–10–P DEPARTMENT OF STATE [Public Notice 7548] Notice of Public Meeting of the President’s Emergency Plan for AIDS Relief (PEPFAR) Scientific Advisory Board In accordance with the Federal Advisory Committee Act (FACA), the PEPFAR Scientific Advisory Board (hereinafter referred to as ‘‘the Board’’) will meet on September 14–15, 2011 at the House of Sweden Event Center, 2900 K Street, NW., Washington, DC 20007. The meeting will last from 9 a.m. until approximately 5 p.m. on the 14th and from 9 a.m. until approximately 3 p.m. on the 15th and is open to the public. The meeting will be hosted by the Office of the U.S. Global AIDS Coordinator, Ambassador Eric Goosby, who leads implementation of the President’s Emergency Plan for AIDS Relief (PEPFAR). mstockstill on DSK4VPTVN1PROD with NOTICES SUMMARY: VerDate Mar<15>2010 16:33 Aug 22, 2011 Jkt 223001 DEPARTMENT OF TRANSPORTATION Office of the Secretary [Docket OST–2011–0022] On-Line Complaint Form for ServiceRelated Issues in Air Transportation Office of the Secretary, Department of Transportation. ACTION: Notice and request for comments. AGENCY: In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. Chapter 35, as amended) this notice announces the Department of Transportation’s intention to request an OMB control number for the collection of information from the public using an on-line complaint form. The on-line complaint form allows the public to electronically submit aviation servicerelated complaints against air carriers. SUMMARY: PO 00000 Frm 00099 Fmt 4703 Sfmt 4703 52731 Comments on this notice must be received by October 24, 2011. ADDRESSES: To ensure that you do not duplicate your docket submissions, please submit them by only one of the following means: • Federal eRulemaking Portal: Go to https://www.regulations.gov and follow the online instructions for submitting comments. • Mail: Docket Management Facility, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building Ground Floor Room W–12/140, Washington, DC 20590–0001; • Hand delivery: West Building Ground Floor, Room W–12/140, 1200 New Jersey Ave., SE., between 9 a.m. and 5 p.m., Monday through Friday, except Federal holidays. The telephone number is 202–366–9329. FOR FURTHER INFORMATION CONTACT: Blane Workie or Daeleen Chesley, Office of the Secretary, Office of the Assistant General Counsel for Aviation Enforcement and Proceedings (C–70), Department of Transportation, 1200 New Jersey Ave., SE., Washington, DC 20590, 202–366–9342 (voice) or 202– 366–7152 (fax) or at Blane.Workie@dot.gov or Daeleen.Chesley@dot.gov. DATES: SUPPLEMENTARY INFORMATION: Title: Submission of Aviation Consumer Protection Division Webpage On-Line Aviation Complaint Form. OMB Control Number: To Be Determined. Type of Request: Request for approval of a new information collection. Abstract: The Department of Transportation’s (Department) Office of the Assistant General Counsel for Aviation Enforcement and Proceedings (Enforcement Office) has broad authority under 49 U.S.C., Subtitle VII, to investigate and enforce consumer protection and civil rights laws and regulations related to air transportation. The Enforcement Office, including its Aviation Consumer Protection Division (ACPD), monitors compliance with and investigates violations of the Department of Transportation’s aviation economic, consumer protection, and civil rights requirements. Among other things, the office is responsible for receiving and investigating service-related consumer complaints filed against air carriers. Once received, the complaints are reviewed by the office to determine the extent to which carriers are in compliance with federal aviation consumer protection and civil rights laws and what, if any, action should be taken. E:\FR\FM\23AUN1.SGM 23AUN1 mstockstill on DSK4VPTVN1PROD with NOTICES 52732 Federal Register / Vol. 76, No. 163 / Tuesday, August 23, 2011 / Notices The key reason for this request is to enable consumers to file their complaints to the Department using an on-line form. If the information collection form is not available, the Department may receive fewer complaints from consumers. The lack of information could inhibit the Departments’ ability to improve airline consumer satisfaction, effectively investigate individual complaints against an air carrier, and/or determine patterns and practices that may develop with an air carrier’s services in violation of our rules. The information collection also furthers the objectives of 49 U.S.C. 41712, 40101, 40127, 41702, and 41705 to protect consumers from unfair or deceptive practices, to protect the civil rights of air travelers, and to ensure safe and adequate service in air transportation. Filing a complaint using a web-based form is voluntary and minimizes the burden on the public. Consumers can also choose to file a complaint with the Department by sending a letter using regular mail or by phone message. The type of information requested on the online form includes complainant’s name, address, daytime phone number (including area code) and e-mail address, name of the airline or company about which she/he is complaining, flight date, flight number, and origin and destination cities of complainant’s trip. A consumer may also use the form to give a description of a specific problem or to ask for air-travel related information from the ACPD. The Department has limited its informational request to only that information necessary to meet its program and administrative monitoring and enforcement requirements. Respondents: Consumers that Choose to File an On-Line Complaint with the Aviation Consumer Protection Division. Estimated Number of Respondents: 12,899 (based on CY 2010 data). Estimated Total Burden on Respondents: 3224.75 (hours), 193,485 (minutes). The information collection is available for inspection in regulations.gov, as noted in the ADDRESSES section of this document. Comments are Invited on: (a) Whether the collection of information is necessary for the proper performance of the functions of the Department, including whether the information will have practical utility; (b) the accuracy of the Department’s estimate of the burden of the proposed information collection; (c) ways to enhance the quality, utility and clarity of the information to be collected; and (d) ways to minimize the burden of the collection of information on respondents. VerDate Mar<15>2010 16:33 Aug 22, 2011 Jkt 223001 All responses to this notice will be summarized and included in the request for OMB approval. All comments will also become a matter of public record on the docket. Issued in Washington, DC on August 17, 2011. Patricia Lawton, DOT PRA Clearance Officer. [FR Doc. 2011–21370 Filed 8–22–11; 8:45 am] BILLING CODE 4910–9X–P DEPARTMENT OF TRANSPORTATION Federal Aviation Administration [Docket No. 2011–0435] Office of Commercial Space Transportation Notice of Intent To Publish Current and Future Launch, Site, and Reentry Licenses and Permits and Their Orders Online Federal Aviation Administration, DOT. ACTION: Notice. AGENCY: The Federal Aviation Administration (FAA) is changing the way the Office of Commercial Space Transportation (AST) makes its permits, licenses, and all accompanying orders (authorizations) available to the public. The FAA intends to post all current and future authorizations online on the AST Web site 1 beginning on October 24, 2011. The FAA will not publish license or permit applications or evaluations. The FAA has determined that posting authorizations online will allow it to more effectively and efficiently inform the public of its commercial space transportation permit and license determinations. DATES: Please submit any comments on or before September 22, 2011. Comments received after this date will be considered if it is practical to do so, but assurance of consideration cannot be given except as to comments received on or before this date. ADDRESSES: Send comments identified by Docket No. 2011–0435 using any of the following methods: • Federal eRulemaking Portal: Go to https://www.regulations.gov and follow the online instructions for sending your comments electronically. SUMMARY: 1 The AST website address is https://faa.gov/go/ ast. The FAA proposes to post launch, reentry and site licenses in the Commercial Space Data—Active Licenses section at https://www.faa.gov/about/ office_org/headquarters_offices/ast/launch_data/ current_licenses/. The FAA proposes to post permits in the Commercial Space Data—Active Permits section at https://www.faa.gov/about/ office_org/headquarters_offices/ast/launch_data/ current_permits/. PO 00000 Frm 00100 Fmt 4703 Sfmt 4703 • Mail: Send comments to Docket Operations, M–30; U.S. Department of Transportation (DOT), 1200 New Jersey Avenue, SE., Room W12–140, West Building Ground Floor, Washington, DC 20590–0001. • Hand Delivery or Courier: Take comments to Docket Operations in Room W12–140 of the West Building Ground Floor at 1200 New Jersey Avenue, SE., Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday, except Federal holidays. • Fax: Fax comments to Docket Operations at 202–493–2251. Privacy: The FAA will post all comments it receives, without change, to https://www.regulations.gov, including any personal information the commenter provides. Using the search function of the docket Web site, anyone can find and read the electronic form of all comments received into any FAA dockets, including the name of the individual sending the comment (or signing the comment for an association, business, labor union, etc.). DOT’s complete Privacy Act Statement can be found in the Federal Register published on April 11, 2000 (65 FR 19477–19478), as well as at https://DocketsInfo.dot.gov. Docket: Background documents or comments received may be read at https://www.regulations.gov at any time. Follow the online instructions for accessing the docket or Docket Operations in Room W12–140 of the West Building Ground Floor at 1200 New Jersey Avenue, SE., Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday, except Federal holidays. FOR FURTHER INFORMATION CONTACT: For technical questions concerning this notice contact Charles P. Brinkman, Licensing Program Lead, Commercial Space Transportation—Licensing and Evaluation Division, Office of Commercial Space Transportation, Federal Aviation Administration, 800 Independence Avenue, SW., Washington, DC 20591; telephone (202) 267–7715; e-mail: phil.brinkman@faa.gov. For legal questions concerning this notice contact Laura Montgomery, Senior Attorney for Commercial Space Transportation, AGC–200, Office of the Chief Counsel, Regulations Division, Federal Aviation Administration, 800 Independence Avenue, SW., Washington, DC 20591; telephone (202) 267–3150; e-mail: laura.montgomery@faa.gov. SUPPLEMENTARY INFORMATION: The Secretary of Transportation has the authority to issue commercial space transportation permits and licenses for commercial launch, reentry, and launch and reentry site operations. 51 U.S.C. E:\FR\FM\23AUN1.SGM 23AUN1

Agencies

[Federal Register Volume 76, Number 163 (Tuesday, August 23, 2011)]
[Notices]
[Pages 52731-52732]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-21370]


=======================================================================
-----------------------------------------------------------------------

DEPARTMENT OF TRANSPORTATION

Office of the Secretary

[Docket OST-2011-0022]


On-Line Complaint Form for Service-Related Issues in Air 
Transportation

AGENCY: Office of the Secretary, Department of Transportation.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (44 
U.S.C. Chapter 35, as amended) this notice announces the Department of 
Transportation's intention to request an OMB control number for the 
collection of information from the public using an on-line complaint 
form. The on-line complaint form allows the public to electronically 
submit aviation service-related complaints against air carriers.

DATES: Comments on this notice must be received by October 24, 2011.

ADDRESSES: To ensure that you do not duplicate your docket submissions, 
please submit them by only one of the following means:
     Federal eRulemaking Portal: Go to https://www.regulations.gov and follow the online instructions for submitting 
comments.
     Mail: Docket Management Facility, U.S. Department of 
Transportation, 1200 New Jersey Ave., SE., West Building Ground Floor 
Room W-12/140, Washington, DC 20590-0001;
     Hand delivery: West Building Ground Floor, Room W-12/140, 
1200 New Jersey Ave., SE., between 9 a.m. and 5 p.m., Monday through 
Friday, except Federal holidays. The telephone number is 202-366-9329.

FOR FURTHER INFORMATION CONTACT: Blane Workie or Daeleen Chesley, 
Office of the Secretary, Office of the Assistant General Counsel for 
Aviation Enforcement and Proceedings (C-70), Department of 
Transportation, 1200 New Jersey Ave., SE., Washington, DC 20590, 202-
366-9342 (voice) or 202-366-7152 (fax) or at Blane.Workie@dot.gov or 
Daeleen.Chesley@dot.gov.

SUPPLEMENTARY INFORMATION:
    Title: Submission of Aviation Consumer Protection Division Webpage 
On-Line Aviation Complaint Form.
    OMB Control Number: To Be Determined.
    Type of Request: Request for approval of a new information 
collection.
    Abstract: The Department of Transportation's (Department) Office of 
the Assistant General Counsel for Aviation Enforcement and Proceedings 
(Enforcement Office) has broad authority under 49 U.S.C., Subtitle VII, 
to investigate and enforce consumer protection and civil rights laws 
and regulations related to air transportation. The Enforcement Office, 
including its Aviation Consumer Protection Division (ACPD), monitors 
compliance with and investigates violations of the Department of 
Transportation's aviation economic, consumer protection, and civil 
rights requirements.
    Among other things, the office is responsible for receiving and 
investigating service-related consumer complaints filed against air 
carriers. Once received, the complaints are reviewed by the office to 
determine the extent to which carriers are in compliance with federal 
aviation consumer protection and civil rights laws and what, if any, 
action should be taken.

[[Page 52732]]

    The key reason for this request is to enable consumers to file 
their complaints to the Department using an on-line form. If the 
information collection form is not available, the Department may 
receive fewer complaints from consumers. The lack of information could 
inhibit the Departments' ability to improve airline consumer 
satisfaction, effectively investigate individual complaints against an 
air carrier, and/or determine patterns and practices that may develop 
with an air carrier's services in violation of our rules. The 
information collection also furthers the objectives of 49 U.S.C. 41712, 
40101, 40127, 41702, and 41705 to protect consumers from unfair or 
deceptive practices, to protect the civil rights of air travelers, and 
to ensure safe and adequate service in air transportation.
    Filing a complaint using a web-based form is voluntary and 
minimizes the burden on the public. Consumers can also choose to file a 
complaint with the Department by sending a letter using regular mail or 
by phone message. The type of information requested on the on-line form 
includes complainant's name, address, daytime phone number (including 
area code) and e-mail address, name of the airline or company about 
which she/he is complaining, flight date, flight number, and origin and 
destination cities of complainant's trip. A consumer may also use the 
form to give a description of a specific problem or to ask for air-
travel related information from the ACPD. The Department has limited 
its informational request to only that information necessary to meet 
its program and administrative monitoring and enforcement requirements.
    Respondents: Consumers that Choose to File an On-Line Complaint 
with the Aviation Consumer Protection Division.
    Estimated Number of Respondents: 12,899 (based on CY 2010 data).
    Estimated Total Burden on Respondents: 3224.75 (hours), 193,485 
(minutes). The information collection is available for inspection in 
regulations.gov, as noted in the ADDRESSES section of this document.
    Comments are Invited on: (a) Whether the collection of information 
is necessary for the proper performance of the functions of the 
Department, including whether the information will have practical 
utility; (b) the accuracy of the Department's estimate of the burden of 
the proposed information collection; (c) ways to enhance the quality, 
utility and clarity of the information to be collected; and (d) ways to 
minimize the burden of the collection of information on respondents.
    All responses to this notice will be summarized and included in the 
request for OMB approval. All comments will also become a matter of 
public record on the docket.

    Issued in Washington, DC on August 17, 2011.
Patricia Lawton,
DOT PRA Clearance Officer.
[FR Doc. 2011-21370 Filed 8-22-11; 8:45 am]
BILLING CODE 4910-9X-P

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.