Disclosure of Records and Information, 45372-45394 [2011-19038]
Download as PDF
45372
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
BUREAU OF CONSUMER FINANCIAL
PROTECTION
12 CFR Part 1070
[Docket No. CFPB–2011–0003]
RIN 3170–AA01
Disclosure of Records and Information
Bureau of Consumer Financial
Protection.
ACTION: Interim final rule with request
for public comment.
AGENCY:
This interim final rule
establishes procedures for the public to
obtain information from the Bureau of
Consumer Financial Protection, under
the Freedom of Information Act, the
Privacy Act of 1974, and in legal
proceedings. This interim final rule also
establishes the CFPB’s rules regarding
the confidential treatment of
information obtained from persons in
connection with the exercise of its
authorities under federal consumer
financial law.
DATES: This interim final rule is
effective July 28, 2011. Written
comments must be submitted by
September 26, 2011.
ADDRESSES: You may submit comments,
identified by Docket No. CFPB–2011–
0003, by any of the following methods:
• Electronic: https://
www.regulations.gov. Follow the
instructions for submitting comments.
• Mail or Hand Delivery/Courier in
Lieu of Mail: Monica Jackson, Office of
the Executive Secretary, Consumer
Financial Protection Bureau, 1801 L
Street, NW., Washington, DC 20036.
All submissions must include the
agency name and docket number or
Regulatory Information Number (RIN)
for this rulemaking. In general, all
comments received will be posted
without change to https://
www.regulations.gov. In addition,
comments will be available for public
inspection and copying at 1801 L Street,
NW., Washington, DC 20036, on official
business days between the hours of
10 a.m. and 5 p.m. Eastern Time. You
can make an appointment to inspect the
documents by telephoning (202) 435–
7275.
All comments, including attachments
and other supporting materials, will
become part of the public record and
subject to public disclosure. Sensitive
personal information, such as account
numbers or Social Security numbers,
should not be included. Comments will
not be edited to remove any identifying
or contact information.
FOR FURTHER INFORMATION CONTACT:
Monica Jackson, Office of the Executive
rmajette on DSK89S0YB1PROD with RULES3
SUMMARY:
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
Secretary, Consumer Financial
Protection Bureau, 1801 L Street, NW.,
Washington, DC 20036, 202–435–7275.
SUPPLEMENTARY INFORMATION:
I. Background
On July 21, 2010, the President signed
into law the Dodd-Frank Wall Street
Reform and Consumer Protection Act
(Pub. L. 111–203). Title X of that law is
the Consumer Financial Protection Act
of 2010 (the ‘‘Act’’), which created the
Bureau of Consumer Financial
Protection (the ‘‘CFPB’’). Pursuant to the
provisions of the Act, the CFPB will
begin to exercise its authority to regulate
the offering and provision of consumer
financial products and services under
the federal consumer financial laws on
July 21, 2011.1
In order to establish procedures to
facilitate public interaction with the
CFPB, the CFPB is issuing this interim
final rule. The CFPB invites public
comment on all aspects of this interim
final rule and will take those comments
into account before publishing a final
rule.
II. Summary of Interim Final Rule
This interim final rule establishes
procedures for the CFPB that are
necessary to implement the Freedom of
Information Act, 5 U.S.C. 552 (the
‘‘FOIA’’) and the Privacy Act of 1974, 5
U.S.C. 552a (the ‘‘Privacy Act’’). Various
provisions of these statutes either
require or authorize federal agencies to
promulgate implementing regulations.
See 5 U.S.C. 552(a)(4)(A)(i); id. at
552(a)(6)(B)(iv); id. at 552(a)(6)(D)(1); id.
at 552(a)(6)(E); id. at 552a(f); id. at
552(k). Pursuant to the Federal
Housekeeping Statute, 5 U.S.C. 301 (as
interpreted by United States ex rel.
Touhy v. Ragen, 340 U.S. 462 (1951)
and subsequent related case law) and/or
the Federal Records Act, 44 U.S.C. ch.
30, the interim final rule also establishes
a process by which parties may seek
testimony or records from the CFPB for
use in litigation and certain other
proceedings. Finally, the interim final
rule governs the CFPB’s treatment of
confidential information pursuant to
sections 1022 and 1052 of the Act.
A. Summary of Subpart A: General
Provisions
Subpart A of part 1070 of the rules
sets forth general provisions applicable
to the remainder of the part. Section
1070.1 sets forth the CFPB’s authorities
for issuing its rules, which include
1 Section 1066 of the Act grants the Secretary of
the Treasury interim authority to perform certain
functions of the CFPB. Pursuant to that authority,
Treasury publishes this interim final rule on behalf
of the CFPB.
PO 00000
Frm 00002
Fmt 4701
Sfmt 4700
provisions of the Act that require or
authorize the CFPB to disclose, share, or
maintain the confidentiality of certain
information that the CFPB obtains from
others or generates itself. Section 1070.1
also identifies the purposes of the rules
in part 1070.
Section 1070.2 defines terms that are
utilized elsewhere in part 1070 of the
rules. Several of these terms warrant
brief discussion. For example, we
intend for our definition of the term
‘‘civil investigative demand material’’ in
section 1070.2(e) to encompass all types
of materials provided to the CFPB in
response to a civil investigative demand
that the CFPB issues in accordance with
section 1052 of the Act. As stated in
section 1052 and reiterated in section
1070.2(e) of these rules, civil
investigative demand material includes
documentary materials, such written
reports and answers to questions,
tangible things, oral testimony, or any
combination thereof. As defined, the
term ‘‘civil investigative demand
material’’ also includes such materials
to the extent that a person, through
negotiations with the CFPB or
otherwise, agrees to provide them to the
CFPB voluntarily or in lieu of receiving
a civil investigative demand.
Section 1070.2(f) defines the term
‘‘confidential information.’’ Confidential
information refers to three categories of
non-public information—confidential
consumer complaint information,
confidential investigative information,
and confidential supervisory
information—that the CFPB shall
protect from various types of disclosure
in accordance with Consumer Financial
Protection Act and other laws. The term
also includes other CFPB information
that is exempt from disclosure pursuant
to one or more of the statutory
exemptions to the FOIA.
Section 1070.2(g) defines
‘‘confidential consumer complaint
information’’ to mean information that
the CFPB receives from the public or
from other agencies or organizations, or
which the CFPB generates through its
own efforts pursuant to sections 1013
and 1034 of the Act, that comprises or
documents consumer complaints or
inquiries concerning financial
institutions or consumer financial
products and services. The term
includes information, such as
personally identifiable information, that
is protected from public disclosure
under the FOIA.
Section 1070.2(h) defines
‘‘confidential investigative information’’
to include all manner of materials
received, generated, or compiled by the
CFPB in the course of its investigative
activities, including materials received
E:\FR\FM\28JYR3.SGM
28JYR3
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
rmajette on DSK89S0YB1PROD with RULES3
through the issuance of civil
investigative demands. It also includes
confidential supervisory information
and confidential consumer complaint
information to the extent that such
materials serve as a basis for or are
utilized for purposes of, an
investigation. Lastly, the term includes
materials that other federal and state
agencies provide to the CFPB or create
for its use in investigating a possible
violation of federal consumer financial
law.
Section 1070.2(i) defines
‘‘confidential supervisory information’’
to include various materials that the
CFPB generates or receives that relate to
the examination of financial
institutions. These materials include,
first, examination, inspection, visitation,
operating, condition, and compliance
reports, and any information contained
in, relating to, or derived from such
reports. Second, the term includes
documentary materials, including
reports of examination, that the CFPB
prepares or that are prepared by others
for use by the CFPB in exercising its
supervisory authority over financial
institutions, as well as information
derived from such documentary
materials. Third, the term includes the
CFPB’s communications with financial
institutions and agencies to the extent
that such communications relate to the
exercise of the CFPB’s supervisory
authority over financial institutions.
Fourth, confidential supervisory
information includes information that
financial institutions provide to the
CFPB to help it to evaluate the risks
associated with consumer financial
products and services and whether
institutions should be deemed ‘‘covered
persons,’’ as that term is defined by 12
U.S.C. 5481. Finally, the term includes
other supervision-related information
that is exempt from public disclosure
under the FOIA pursuant to 5 U.S.C.
552(b)(8).
B. Summary of Subpart B: Rules
Implementing the Freedom of
Information Act
Subpart B contains the CFPB’s rules
that implement the Freedom of
Information Act, 5 U.S.C. 552. The FOIA
grants the public an enforceable right to
obtain access to or copies of federal
agency records unless disclosure of
those records, or information contained
within them, is exempt from disclosure
pursuant to one or more statutory
exemptions and exclusions. The FOIA
also requires federal agencies to
routinely publish in the Federal
Register, or make available to the
public, certain information concerning
their organizational structures, policies
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
and procedures, final opinions and
orders, and records that have or are
likely to become the objects of frequent
FOIA requests. The regulations in this
subpart implement the FOIA as required
or authorized by various provisions of
the statute. See 5 U.S.C. 552(a)(4)(A)(i);
id. at 552(a)(6)(B)(iv); id. at
552(a)(6)(D)(1); id. at 552(a)(6)(E).
The CFPB modeled its FOIA
regulations upon regulations
promulgated by the other federal
agencies, including the Treasury
Department. The CFPB sought the input
of the Department of Justice and the
National Archives and Records
Administration’s Office of Government
Information Services, which is
responsible for promoting best practices
among federal agencies as to their FOIA
regulations and practices.
Because most of the CFPB’s FOIA
regulations track the statute itself and
set forth requirements and procedures
that are typical of most federal agencies,
we do not deem it necessary to provide
a detailed analysis of these regulations.
C. Summary of Subpart C: Disclosure of
CFPB Information in Connection With
Legal Proceedings
Subpart C of the rules sets forth
procedures for serving the CFPB and its
employees with copies of documents in
connection with legal proceedings, such
as summonses, complaints, subpoenas,
and other litigation-related requests or
demands for the CFPB’s records or
official information. Subpart C also
describes the CFPB’s procedures for
considering such requests or demands
for official information. These
regulations (which are sometimes
referred to as Touhy regulations) are
modeled after similar regulations of
other federal agencies. Below is a brief
summary of these regulations.
Sections 1070.31–1070.33 of these
regulations provide that, except as
otherwise required by law, the CFPB’s
General Counsel is authorized to receive
and accept service of process of, and the
General Counsel is authorized to
respond to, summonses and complaints
in which the CFPB or its employees (in
their official capacities) are sued, as
well as subpoenas, court orders, and
litigation demands and requests for the
production of the CFPB’s records and
official information that are directed to
the CFPB or its employees.
Section 1070.34 requires parties
demanding the production of the
CFPB’s documents or testimony, in legal
proceedings in which the United States
or the CFPB are not parties, to provide
the CFPB with certain information about
the demand or request, including the
name and forum of the proceeding, a
PO 00000
Frm 00003
Fmt 4701
Sfmt 4700
45373
detailed description of the nature of the
information or testimony sought and its
intended uses and relevance, a showing
that the evidence sought through the
production of the CFPB’s records or
testimony is not available from other
sources, and, as the General Counsel
deems appropriate, a statement of the
party’s plans to demand additional
testimony or documents in the future.
Unless and until a party provides this
required information, the CFPB will not
respond to a demand it receives.
Section 1070.37 sets forth various
factors that the General Counsel shall
consider in deciding whether to comply
with a demand or request for the
production of the CFPB’s records or
testimony. This section also lists factors
that will normally cause the CFPB to
refuse compliance with such a demand
or request. These factors pertain to
prudential considerations and discovery
privileges established by federal
statutes, rules, and case law.
Finally, section 1070.38 prohibits
CFPB employees or former employees
from providing opinion or expert
testimony based upon information
(other than general expertise) which
they acquired in the scope and
performance of their official CFPB
duties, except to the extent that they
provide such testimony on behalf of the
United States or a party represented by
the CFPB or the Department of Justice.
The General Counsel has discretion to
waive this prohibition if the requestor
demonstrates an exceptional need or
unique circumstances and that the
anticipated testimony will neither be
adverse to the United States nor require
the United States to pay the employee’s
or former employee’s travel or other
expenses associated with providing the
requested testimony.
D. Summary of Subpart D: Confidential
Information
Subpart D of the rules pertains to the
protection and disclosure of
confidential information that the CFPB
generates and receives during the course
of its work. Various provisions of the
Act require the CFPB to promulgate
regulations providing for the
confidentiality of certain types of
information and to protect such
information from public disclosure.
Other provisions of the Act, however,
require or authorize the CFPB to share
information, under certain
circumstances, with other federal and
state agencies to the extent that they
share jurisdiction with the CFPB as to
the supervision of financial institutions,
the enforcement of consumer financial
protection laws, or the investigation and
resolution of consumer complaints
E:\FR\FM\28JYR3.SGM
28JYR3
rmajette on DSK89S0YB1PROD with RULES3
45374
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
regarding financial institutions or
consumer financial products and
services. In implementing these
provisions, the CFPB has sought to
provide the maximum protection for
confidential information, while
ensuring its ability to share or disclose
information to the extent necessary to
achieve its mission.
The CFPB recognizes that much of the
information that it will generate and
obtain during the course of its activities
will be commercially, competitively,
and personally sensitive in nature, and
generally warrants heightened
protection. The need for greater
protection for these categories of
information is reflected in the
substantive law of privilege and in
various statutes, including the FOIA and
the Privacy Act, that provide for the
protection of such information from
disclosure.
Notwithstanding these concerns, there
are instances in which the disclosure of
confidential information will be
necessary or appropriate for the CFPB to
accomplish its statutory mission, such
as the investigation and resolution of
consumer complaints or the
enforcement of federal consumer
financial law. Disclosures may also
serve the public interest where federal
and state agencies share elements of the
CFPB’s mission and where, by sharing
information, they can do their jobs more
effectively.
The regulations in this subpart
balance these competing concerns by
generally prohibiting the CFPB and its
employees from disclosing confidential
information to non-employees, and even
in certain cases to its employees, except
in limited circumstances. Even where
the CFPB permits disclosures of
confidential information, the CFPB
imposes strict limits upon the further
use and dissemination of disclosed
information.
Where appropriate, the CFPB has
based the regulations in this subpart
upon regulations of the other federal
financial regulatory agencies that
provide for the confidentiality and
disclosure of certain information
generated or received in the course of
supervising, investigating, or pursuing
enforcement actions against financial
institutions. A summary of this subpart
follows below.
As a preliminary matter, section
1070.2 of the rules, which we discuss
above, defines the term ‘‘confidential
information’’ as well as the three
categories of confidential information to
which this subpart refers: Confidential
consumer complaint information,
confidential investigatory information,
and confidential supervisory
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
information. In certain circumstances,
the statute requires disparate treatment
of these three categories of confidential
information.
Section 1070.41(a) generally prohibits
the disclosure of confidential
information by the CFPB’s employees,
former employees, or other persons who
possess the CFPB’s confidential
information, to non-employees of the
CFPB or to CFPB employees for whom
such information is not relevant to the
performance of their assigned duties.
This prohibition includes disclosures
made by any means (including written
or oral communications) or in any
format (including paper and electronic
formats).
Excluded from this general
prohibition are disclosures of
confidential information to consultants
and contractors of the CFPB who agree,
in writing, to protect the confidentiality
of the information in accordance with
federal law as well as any additional
conditions or limitations that the CFPB
may impose upon them.
Section 1070.41(c) states that the
CFPB is not precluded from disclosing
materials that it derives from or creates
using confidential information,
provided that such materials do not
identify, either directly or indirectly,
any particular persons to whom the
confidential information pertains. This
paragraph clarifies that the CFPB may
create and publish reports, analyses,
and other materials derived from
confidential information so long as the
reports, analyses, or other materials do
not identify the subject of such
information or discuss the information
in such a way that one could infer the
identity of the person it concerns. For
example, the CFPB is not precluded
from publishing reports that contain
aggregate data derived from confidential
information, provided the report cannot
be used in conjunction with other
publicly available information to reidentify the source of the information.
Section 1070.41(d) clarifies that
nothing in subpart D requires or
authorizes the CFPB to disclose
confidential information that another
agency has provided to the CFPB to the
extent that such disclosure contravenes
applicable law or the terms of any
agreement that exists between the CFPB
and the agency to govern the CFPB’s
treatment of information that the agency
provides to the CFPB.
Section 1070.42(a) provides that the
CFPB may, in its discretion, disclose
confidential supervisory information,
such as reports of examination, to
supervised financial institutions to
which the reports pertain. To the extent
that the CFPB chooses to do so, section
PO 00000
Frm 00004
Fmt 4701
Sfmt 4700
1070.42(b) prohibits institutions from
further disseminating the confidential
information it receives except in limited
circumstances. Supervised financial
institutions may share confidential
supervisory information with their
directors, officers, and employees, and
with those of their parent companies, to
the extent that the disclosure of such
confidential supervisory information is
relevant to the performance of such
individuals’ assigned duties. Supervised
financial institutions may also share
confidential supervisory information
with their (or their parent companies’)
outside legal counsel, certified public
accountants, and consultants, provided
that the supervised financial institutions
take reasonable steps to ensure that such
legal counsel, accountants, or
consultants do not utilize, make or
retain copies of, or further disclose
confidential information except as is
necessary to provide advice to the
supervised financial institutions, their
parent companies, or to their respective
directors, officers, or employees.
Furthermore, the institutions must keep
written records of their disclosures of
confidential information to their legal
counsel, accountants, and consultants,
along with the steps they have taken to
ensure that these accountants, legal
counsel, and consultants do not
improperly utilize, make or retain
copies of, or disclose such information.
Supervised financial institutions shall
provide these written records to the
CFPB, upon request or demand.
Section 1070.43 sets forth
circumstances under which the CFPB
shall or may disclose various categories
of confidential information to law
enforcement agencies and to other
government agencies.
Section 1070.43(a)(1) implements
sections 1022(c)(6)(C)(i) and
1025(e)(1)(C) of the Act, which require
the CFPB to share with federal and state
agencies having jurisdiction over
supervised financial institutions, the
CFPB’s reports of examination of those
supervised financial institutions,
including drafts thereof, final reports,
and revisions to final reports, provided
that the CFPB receives from the agency
reasonable assurances as to the
confidentiality of the information
provided.
Section 1070.43(a)(2) implements
section 1013(b)(3)(D) of the Act, which
requires the CFPB to share confidential
consumer complaint information with
federal and state agencies, provided that
the agency first gives written assurance
to the CFPB that it will maintain such
information in a manner that conforms
to the standards that apply to federal
agencies for the protection of the
E:\FR\FM\28JYR3.SGM
28JYR3
rmajette on DSK89S0YB1PROD with RULES3
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
confidentiality of personally identifiable
information and for data security and
integrity.
Section 1070.43(b)(1), meanwhile,
authorizes the CFPB to make
discretionary disclosures of confidential
information to federal and state agencies
under certain circumstances. For
example, this provision implements
section 1022(c)(6)(C)(ii) of the Act,
which authorizes the CFPB, upon
request, to share confidential
supervisory information about
supervised financial institutions (other
than reports of examination) with
federal and state agencies having
jurisdiction over those institutions.
Section 1070.43(b)(1) also authorizes the
CFPB, upon request, to share
confidential investigatory information
about supervised financial institutions
with federal and state agencies having
jurisdiction over those institutions.
Section 1070.43(b)(2) sets forth
procedures for federal and state agencies
to follow when requesting access to the
CFPB’s confidential information as set
forth in section 1070.43(b)(1). Requests
must be submitted in writing by
authorized officers or employees of the
agencies to the CFPB’s General Counsel,
who will act upon it in consultation
with the CFPB’s Associate Director for
Supervision and Enforcement or with
other appropriate CFPB personnel.
Requests should describe the nature of
the confidential information and
documents sought and the purposes for
which it will be used. Requests should
also identify the agency’s legal authority
for requesting the documents and any
provisions that restrict CFPB’s
disclosure. Finally, the requests should
state that the requesting agency will
maintain the requested confidential
information in accordance with these
rules and in a manner that conforms to
the standards that apply to federal
agencies for the protection of the
confidentiality of personally identifiable
information and for data security and
integrity. Moreover, the requests should
commit the agencies to adhere to any
additional conditions or limitations that
the CFPB, in its discretion, decides to
impose.
Section 1070.43(c) clarifies that
requests by state agencies for
information or records of the CFPB that
do not constitute confidential
information must be made in
accordance with the CFPB’s FOIA
regulations set forth in subpart B.
Sections 1070.43(d) permit certain
federal and state agencies to negotiate
agreements that provide for standing
requests for the exchange of confidential
information.
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
Section 1070.44 states that nothing in
this part limits the CFPB’s discretion to
disclose confidential consumer
complaint information, to the extent
permitted by law, to the extent that such
disclosure is necessary to investigate,
resolve, or otherwise respond to
consumer complaints or inquires
regarding financial institutions or
consumer financial products and
services.
Section 1070.45(a) permits the CFPB
to affirmatively disclose confidential
investigative information, such as civil
investigative demand material and other
confidential information that becomes
part of the CFPB’s investigative files,
during the course of the CFPB’s
investigations and enforcement
proceedings. Thus, the CFPB may
disclose confidential information to its
enforcement personnel and in
investigational hearings and witness
interviews, as is reasonably necessary,
and to Congress upon request. The
CFPB may also disclose confidential
information in administrative or court
proceedings to which the CFPB is a
party. In the case of confidential
investigatory material that contains any
trade secret or privileged or confidential
commercial or financial information, as
claimed by designation by the submitter
of such material, or confidential
supervisory information, the submitter
may seek an appropriate protective or in
camera order prior to disclosure of such
material in a proceeding. Furthermore,
the CFPB may disclose confidential
information to law enforcement and
other government agencies in
accordance with this subpart and as
required under any other applicable
law.
Section 1070.46 provides that
notwithstanding the other rules in
subpart D that restrict the circumstances
under which the CFPB may disclose
confidential information, the Director
may authorize other disclosures of
confidential information to the extent
permitted by law. The CFPB does not
intend for this provision to eviscerate
the prohibition in section 1070.41 on
the disclosure of confidential
information. The CFPB intends for this
provision to account for circumstances
in which there is an unforeseen and
exigent need for the CFPB to disclose
confidential information for purposes or
in a manner not otherwise provided for
in these regulations. To circumscribe
the extent to which the CFPB utilizes
this provision to disclose confidential
information, this section provides that
the disclosure of confidential
information may occur only with the
prior written authorization of the
Director. The responsibility may not be
PO 00000
Frm 00005
Fmt 4701
Sfmt 4700
45375
delegated by the Director, except that a
person authorized by law to perform the
functions of the Director may also
exercise this responsibility. For
example, pursuant to section 1066 of the
Act, the Treasury Secretary may perform
this function in the absence of a
Director.
Section 1070.46(b) requires the CFPB
to provide prior written notice to the
person to whom the confidential
information pertains (to the extent that
the CFPB deems such notice to be
appropriate under the circumstances)
that the CFPB intends to disclose its
confidential information, in accordance
with this section. We note that the other
federal bank regulatory agencies retain
similar discretion to disclose
confidential information.
Section 1070.47(a) declares the
CFPB’s retained ownership of any
confidential information it discloses to
federal or state agencies, to supervised
financial institutions, or to other
persons as provided in subpart D. It
prohibits further disclosures of such
information without the CFPB’s prior
written authorization. It directs
recipients of confidential information
who receive requests or demands for its
further disclosure to refer such requests
or demands to the CFPB, afford the
CFPB an opportunity to respond or
intervene, and to assert legal
exemptions or privileges on the CFPB’s
behalf if so requested. To the extent that
requests for confidential information are
made pursuant to the FOIA, the Privacy
Act, or state law equivalents of those
statutes, section 1070.47(a)(3) requires
federal or state agency recipients to refer
such requests to the CFPB for its
response. As provided by section
1070.47(a)(4), nothing in this section
precludes a recipient of confidential
information under subpart D from
disclosing such information pursuant to
a valid federal court order or a request
or demand from a duly authorized
committee of the United States
Congress. In such cases where
disclosure is compulsory, the disclosing
party shall use its best efforts to secure
a protective order or agreement that
maintains the confidentiality of the
confidential information disclosed.
Section 1070.47(b) permits the CFPB
to impose any additional conditions or
limitations that it deems prudent upon
its disclosures of confidential
information to other agencies or
persons.
Section 1070.47(c) clarifies that
disclosures of confidential information
pursuant to subpart D are not intended
and should not be construed to
constitute a waiver of any privileges that
are otherwise available to the CFPB or
E:\FR\FM\28JYR3.SGM
28JYR3
45376
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
rmajette on DSK89S0YB1PROD with RULES3
to any agency or person with respect to
this confidential information.
E. Summary of Subpart E: The Privacy
Act
Subpart E contains the CFPB’s rules
that implement the Privacy Act of 1974,
5 U.S.C. 552a. The Privacy Act serves to
balance the government’s need to
maintain information about individuals
with the rights of individuals to be
protected against unwarranted invasions
of their privacy stemming from federal
agencies’ collection, maintenance, use,
and disclosure of personal information
about them.
The regulations in this subpart
implement the Privacy Act, as required
by 5 U.S.C. 552a(f), by establishing
procedures by which the public may
request access to information or records
that the CFPB maintains about them,
request amendment or correction of
such information or records, and request
an accounting of disclosures of their
records by the CFPB.
As with its FOIA regulations, the
CFPB modeled its Privacy Act
regulations upon regulations
promulgated by the other federal
agencies, including the Treasury
Department. Because most of the CFPB’s
Privacy Act regulations track the statute
itself and set forth requirements and
procedures that are typical of most
federal agencies, we do not deem it
necessary to provide a detailed analysis
of these regulations.
Nevertheless, we briefly summarize
and discuss section 1070.60(a) of
subpart E, which identifies three
systems of records (CFPB.002
Depository Institution Supervision
Database, CFPB.003 Non-Depository
Institution Supervision Database, and
CFPB.004 Enforcement Database) that,
pursuant to 5 U.S.C. 552a(k)(2), the
CFPB has exempted from requirements
of the Privacy Act that otherwise grant
the public access to the CFPB’s records
contained within these systems of
records, 5 U.S.C. 552a(d), require the
CFPB to account for disclosures of
records contained in the systems of
records, id. at 552a(c)(3) require the
CFPB to maintain in such systems only
as much information about individuals
as is relevant and necessary to
accomplish the CFPB’s statutory
mission, id. at 552(e)(1), and require the
CFPB to publish certain information
about these systems and how to access
them. Id. at 552a(e)(1), (e)(4)(G)–(I), (f).
The CFPB has exempted these three
systems of records from the foregoing
requirements of the Privacy Act because
these systems of records will contain
information relating to the CFPB’s
supervision of financial institutions and
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
its investigations into violations of and
its enforcement of the federal consumer
financial laws. Because the CFPB’s
supervision and enforcement activities
may examine or target the conduct of
individuals, granting such individuals
access to the CFPB’s information about
them and publishing accounts of the
CFPB’s disclosure of such information
could interfere with or undermine these
activities. For example, granting
individuals access to the CFPB’s
examination and investigative records
regarding them could reveal to the
individuals that their conduct is of
interest to the CFPB or is a target of its
examinations or investigations, thereby
leading such individuals to conceal,
alter, destroy, or fabricate evidence.
The exemption is also needed in order
to encourage persons having knowledge
of violations of the federal consumer
financial laws to report such
information, and to protect such sources
from embarrassment or recrimination, as
well as to protect their right to privacy.
It is essential that the identities of all
individuals who furnish information
under an express promise of
confidentiality be protected.
III. Procedural Requirements
The CFPB has determined that good
cause exists, pursuant to 5 U.S.C.
553(b), to publish these regulations as
an interim final rule. When the CFPB is
authorized on July 21, 2011 to begin
exercising various regulatory
authorities, it will be necessary to
promptly establish procedures to
facilitate the CFPB’s interactions with
the public. The CFPB’s failure to
promptly establish such procedures will
impair the public’s right to gain access
to information about the CFPB and
about themselves that the CFPB
maintains. The absence of
confidentiality regulations will also
impair the confidentiality and privacy
rights of those who submit sensitive
information to the CFPB as well as the
ability of the CFPB to use that
information to carry out its statutory
mission. Furthermore, the CFPB has
consulted other federal financial
regulatory agencies and the Office of
Government Information Services about
the interim final rule. Thus, the CFPB
concludes that notice and public
comment are unnecessary for these
regulations and that delay will be
contrary to the public interest. For the
same reasons, the CFPB has determined
that this interim rule should be issued
without a delayed effective date
pursuant to 5 U.S.C. 553(d)(3).
The CFPB further concludes that
subpart D of the interim final rule,
which governs the disclosure of the
PO 00000
Frm 00006
Fmt 4701
Sfmt 4700
CFPB’s confidential information,
constitutes an agency rule of
organization, procedure, or practice that
is exempt from notice and public
comment pursuant to 5 U.S.C. 553(b).
Notwithstanding these conclusions,
the CFPB invites public comment on
this interim final rule.
Because no notice of proposed
rulemaking is required, the provisions
of the Regulatory Flexibility Act (5
U.S.C. Chapter 6) do not apply.
The regulations in this part do not
contain any information collection
requirement that requires the approval
of OMB under the Paperwork Reduction
Act, 44 U.S.C. 3501 et seq.
The CFPB has conducted an analysis
of benefits, costs, and impacts 2 and
consulted with appropriate Federal
agencies. In developing the interim final
rule, the CFPB considered potential
benefits and costs to consumers and
covered persons, including the impact
on access to consumer financial
products and services. The CFPB
concludes that the interim final rule
will benefit consumers and covered
persons by granting them access, as
required by the Freedom of Information
Act, 5 U.S.C. 552, and the Privacy Act
of 1974, 5 U.S.C. 552a, to certain records
and information of the CFPB. It will also
benefit consumers and covered persons
by protecting the confidentiality of
sensitive information that pertains to
them and which the CFPB receives or
generates during the course of its work.
The interim final rule will not impose
any obligations on consumers or
covered persons and it does not have
any direct relevance to consumers’
access to consumer financial products
and services. Although the interim final
rule allows the CFPB to disclose
confidential information outside of the
CFPB in certain instances, such
disclosures are largely required by the
Act or are consistent with disclosure
practices of the other federal financial
regulatory agencies. Any costs that may
ensue from such disclosures are likely
to be minimal because the rule restricts
the circumstances under which
confidential information may be
disclosed, the permissible recipients of
such disclosed information, the further
disclosure and dissemination of such
information by its recipients, and in
many instances, the rule requires prior
2 Section 1022(b)(2)(A) addresses the
consideration of the potential benefits and costs of
regulation to consumers and industry, including the
potential reduction of access by consumers to
consumer financial products or services; the impact
of proposed rules on depository institutions and
credit unions with $10 billion or less in total assets
as described in Section 1026 of the Dodd-Frank Act;
and the impact on consumers in rural areas.
E:\FR\FM\28JYR3.SGM
28JYR3
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
notice of disclosure to affected persons.
Moreover, the sharing of confidential
information that the interim final rule
contemplates is necessary for the
CFPB—along with other federal and
state agencies that share the CFPB’s
responsibilities regarding the
supervision of financial institutions and
the enforcement of consumer financial
laws—to fulfill these responsibilities
effectively, efficiently, and to the overall
benefit of consumers and covered
persons alike.
The CFPB has consulted with the
prudential regulators and the
Department of Housing and Urban
Development, including with regard to
the consistency of such rules with the
prudential, market, or systemic
objectives administered by such
agencies.
List of Subjects in 12 CFR Part 1070
Confidential business information,
consumer protection, freedom of
information, privacy.
For the reasons set forth above, the
Bureau of Consumer Financial
Protection amends Chapter X in Title 12
of the Code of Federal Regulations by
adding a new part 1070 to read as
follows:
TITLE 12—BANKS AND BANKING
CHAPTER X—BUREAU OF CONSUMER
FINANCIAL PROTECTION
PART 1070—DISCLOSURE OF
RECORDS AND INFORMATION
rmajette on DSK89S0YB1PROD with RULES3
Subpart A—General Provisions and
Definitions
Sec.
1070.1 Authority, purpose and scope.
1070.2 General definitions.
1070.3 Custodian of records; certification;
alternative authority.
1070.4 Records of the CFPB not to be
otherwise disclosed.
Subpart B—Freedom of Information Act
1070.10 General.
1070.11 Information made available;
discretionary disclosures.
1070.12 Publication in the Federal Register.
1070.13 Public inspection and copying.
1070.14 Requests for CFPB records.
1070.15 Responsibility for responding to
requests for CFPB records.
1070.16 Timing of responses to requests for
CFPB records.
1070.17 Requests for expedited processing.
1070.18 Responses to requests for CFPB
records.
1070.19 Classified information.
1070.20 Requests for business information
provided to the CFPB.
1070.21 Administrative appeals.
1070.22 Fees for processing requests for
CFPB records.
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
45377
1070.23 Authority and responsibilities of
the Chief FOIA Officer.
Subpart A—General Provisions and
Definitions
Subpart C—Disclosure of CFPB Information
in Connection With Legal Proceedings
§ 1070.1
1070.30 Purpose and scope; definitions.
1070.31 Service of summonses and
complaints.
1070.32 Service of subpoenas, court orders,
and other demands for CFPB information
or action.
1070.33 Testimony and production of
documents prohibited unless approved
by the General Counsel.
1070.34 Procedure when testimony or
production of documents is sought;
general.
1070.35 Procedure when response to
demand is required prior to receiving
instructions.
1070.36 Procedure in the event of an
adverse ruling.
1070.37 Considerations in determining
whether the CFPB will comply with a
demand or request.
1070.38 Prohibition on providing expert or
opinion testimony.
Subpart D—Confidential Information
1070.40 Purpose and scope.
1070.41 Non-disclosure of confidential
information.
1070.42 Disclosure of confidential
supervisory information to and by
supervised financial institutions.
1070.43 Disclosure of confidential
information to law enforcement agencies
and other government agencies.
1070.44 Disclosure of confidential
consumer complaint information.
1070.45 Affirmative disclosure of
confidential information.
1070.46 Other disclosures of confidential
information.
1070.47 Other rules regarding the
disclosure of confidential information.
Subpart E—Privacy Act
1070.50 Purpose and scope; definitions.
1070.51 Authority and responsibilities of
the Chief Privacy Officer.
1070.52 Fees.
1070.53 Request for access to records.
1070.54 CFPB procedures for responding to
a request for access.
1070.55 Special procedures for medical
records.
1070.56 Request for amendment of records.
1070.57 CFPB review of a request for
amendment of records.
1070.58 Appeal of adverse determination of
request for access or amendment.
1070.59 Restrictions on disclosure.
1070.60 Exempt records.
1070.61 Training; rules of conduct;
penalties for non-compliance.
1070.62 Preservation of records.
1070.63 Use and collection of Social
Security numbers.
Authority: 12 U.S.C. 3401; 12 U.S.C. 5481
et seq.; 5 U.S.C. 552; 5 U.S.C. 552a; 18 U.S.C.
1905; 18 U.S.C. 641; 44 U.S.C. ch. 30; 5
U.S.C. 301.
PO 00000
Frm 00007
Fmt 4701
Sfmt 4700
Authority, purpose, and scope.
(a) Authority. (1) This part is issued
by the Bureau of Consumer Financial
Protection, an independent Bureau
within the Federal Reserve System,
pursuant to the Consumer Financial
Protection Act of 2010, 12 U.S.C. 5481
et seq.; the Freedom of Information Act,
5 U.S.C. 552; the Privacy Act of 1974,
5 U.S.C. 552a; the Federal Records Act,
44 U.S.C. 3101; the Paperwork
Reduction Act, 44 U.S.C. 3510; the Right
to Financial Privacy Act of 1978, 12
U.S.C. 3401; the Trade Secrets Act, 18
U.S.C. 1905; 18 U.S.C. 641; and any
other applicable law that establishes a
basis for the exercise of governmental
authority by the CFPB.
(2) This part establishes mechanisms
for carrying out the CFPB’s statutory
responsibilities under the statutes in
paragraph (a)(1) of this section to the
extent those responsibilities require the
disclosure, production, or withholding
of information. In this regard, the CFPB
has determined that the CFPB, and its
delegates, may disclose information of
the CFPB, in accordance with the
procedures set forth in this part,
whenever it is necessary or appropriate
to do so in the exercise of any of the
CFPB’s authority. The CFPB has
determined that all such disclosures,
made in accordance with the rules and
procedures specified in this part, are
authorized by law.
(b) Purpose and scope. This part
contains the CFPB’s rules relating to the
disclosure of records and information
generated by and obtained by the CFPB.
(1) Subpart A contains general
provisions and definitions used in this
part.
(2) Subpart B implements the
Freedom of Information Act, 5 U.S.C.
552.
(3) Subpart C sets forth the procedures
with respect to subpoenas, orders, or
other requests for CFPB information in
connection with legal proceedings.
(4) Subpart D provides for the
protection of confidential information
and procedures for sharing confidential
information with supervised
institutions, government agencies, and
others in certain circumstances.
(5) Subpart E implements the Privacy
Act of 1974, 5 U.S.C. 552a.
§ 1070.2
General definitions.
For purposes of this part:
(a) Business day means any day
except Saturday, Sunday or a legal
federal holiday.
(b) CFPB means the Bureau of
Consumer Financial Protection.
E:\FR\FM\28JYR3.SGM
28JYR3
rmajette on DSK89S0YB1PROD with RULES3
45378
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
(c) Chief FOIA Officer means the Chief
Operating Officer of the CFPB, or any
CFPB employee to whom the Chief
Operating Officer has delegated
authority to act under this part.
(d) Chief Operating Officer means the
Chief Operating Officer of the CFPB, or
any CFPB employee to whom the Chief
Operating Officer has delegated
authority to act under this part.
(e) Civil investigative demand
material means any documentary
material, written report, or answers to
questions, tangible thing, or transcript of
oral testimony received by the CFPB in
any form or format pursuant to a civil
investigative demand, as those terms are
set forth in 12 U.S.C. 5562, or received
by the CFPB voluntarily in lieu of a civil
investigative demand.
(f) Confidential information means
confidential consumer complaint
information, confidential investigative
information, and confidential
supervisory information, as well as any
other CFPB information that may be
exempt from disclosure under the
Freedom of Information Act pursuant to
5 U.S.C. 552(b). Confidential
information does not include
information contained in records that
have been made publicly available by
the CFPB or information that has
otherwise been publicly disclosed by an
employee with the authority to do so.
(g) Confidential consumer complaint
information means information received
or generated by the CFPB, pursuant to
12 U.S.C. 5493 and 5534, that comprises
or documents consumer complaints or
inquiries concerning financial
institutions or consumer financial
products and services and responses
thereto, to the extent that such
information is exempt from disclosure
pursuant to 5 U.S.C. 552(b).
(h) Confidential investigative
information means:
(1) Civil investigative demand
material; and
(2) Any documentary material
prepared by, on behalf of, received by,
or for the use by the CFPB or any other
federal or state agency in the conduct of
an investigation of or enforcement
action against a person, and any
information derived from such
documents.
(i)(1) Confidential supervisory
information means:
(i) Reports of examination, inspection
and visitation, non-public operating,
condition, and compliance reports, and
any information contained in, derived
from, or related to such reports;
(ii) Any documents, including reports
of examination, prepared by, or on
behalf of, or for the use of the CFPB or
any other federal, state, or foreign
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
government agency in the exercise of
supervisory authority over a financial
institution, and any information derived
from such documents;
(iii) any communications between the
CFPB and a supervised financial
institution or a federal, state, or foreign
government agency related to the
CFPB’s supervision of the institution;
(iv) Any information provided to the
CFPB by a financial institution to enable
the CFPB to monitor for risks to
consumers in the offering or provision
of consumer financial products or
services, or to assess whether an
institution should be considered a
covered person, as that term is defined
by 12 U.S.C. 5481; and/or
(v) Information that is exempt from
disclosure pursuant to 5 U.S.C.
552(b)(8).
(2) Confidential supervisory
information does not include
documents prepared by a financial
institution for its own business
purposes and that the CFPB does not
possess.
(j) Director means the Director of the
CFPB or his or her designee, or a person
authorized to perform the functions of
the Director in accordance with law.
(k) Employee means all current
employees or officials of the CFPB,
including employees of contractors and
any other individuals who have been
appointed by, or are subject to the
supervision, jurisdiction, or control of
the Director, as well as the Director. The
procedures established within this part
also apply to former employees where
specifically noted.
(l) Financial institution means any
person involved in the offering or
provision of a ‘‘financial product or
service,’’ including a ‘‘covered person’’
or ‘‘service provider,’’ as those terms are
defined by 12 U.S.C. 5481.
(m) General Counsel means the
General Counsel of the CFPB or any
CFPB employee to whom the General
Counsel has delegated authority to act
under this part.
(n) Person means an individual,
partnership, company, corporation,
association (incorporated or
unincorporated), trust, estate,
cooperative organization, or other
entity.
(o) Report of examination means the
report prepared by the CFPB concerning
the examination or inspection of a
supervised financial institution.
(p) Supervised financial institution
means a financial institution subject to
the CFPB’s supervisory authority.
§ 1070.3 Custodian of records;
certification; alternative authority.
(a) Custodian of records. The Chief
Operating Officer is the official
PO 00000
Frm 00008
Fmt 4701
Sfmt 4700
custodian of all records of the CFPB,
including records that are in the
possession or control of the CFPB or any
CFPB employee.
(b) Certification of record. The Chief
Operating Officer may certify the
authenticity of any CFPB record or any
copy of such record, for any purpose,
and for or before any duly constituted
federal or state court, tribunal, or
agency.
(c) Alternative authority. Any action
or determination required or permitted
to be done by the Chief Operating
Officer may be done by any employee
who has been duly designated for this
purpose by the Chief Operating Officer.
§ 1070.4 Records of the CFPB not to be
otherwise disclosed.
Except as provided by this part,
employees or former employees of the
CFPB, or others in possession of a
record of the CFPB that the CFPB has
not already made public, are prohibited
from disclosing such records, without
authorization, to any person who is not
an employee of the CFPB.
Subpart B—Freedom of Information
Act
§ 1070.10
General.
This subpart contains the regulations
of the CFPB implementing the Freedom
of Information Act (the ‘‘FOIA’’), 5
U.S.C. 552, as amended. These
regulations set forth procedures for
requesting access to records maintained
by the CFPB. These regulations should
be read together with the FOIA, the
1987 Office of Management and Budget
Guidelines for FOIA Fees, the CFPB’s
Privacy Act regulations set forth in
subpart E, and the FOIA webpage on the
CFPB’s Web site, https://
www.consumerfinance.gov, which
provide additional information about
this topic.
§ 1070.11 Information made available;
discretionary disclosures.
(a) In general. The FOIA provides for
public access to information and records
developed or maintained by federal
agencies. Generally, the FOIA divides
agency information into three major
categories and provides methods by
which each category of information is to
be made available to the public. The
three major categories of information are
as follows:
(1) Information required to be
published in the Federal Register (see
section 1070.12 of this subpart);
(2) Information required to be made
available for public inspection and
copying or, in the alternative, to be
published and offered for sale (see
section 1070.13 of this subpart); and
E:\FR\FM\28JYR3.SGM
28JYR3
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
(3) Information required to be made
available to any member of the public
upon specific request (see sections
1070.14 through 1070.22 of this
subpart).
(b) Discretionary disclosures. Even
though a FOIA exemption may apply to
the information or records requested,
the CFPB may, if not precluded by law,
elect under the circumstances not to
apply the exemption. The fact that the
exemption is not applied by the CFPB
in response to a particular request shall
have no precedential significance in
processing other requests, but is merely
an indication that, in the processing of
the particular request, the CFPB finds
no necessity for applying the
exemption.
(c) Disclosures of records frequently
requested. Subject to the application of
the FOIA exemptions and exclusions (5
U.S.C. 552(b) and (c)), the CFPB shall
make publicly available, as provided by
section 1070.13 of this subpart, all
records regardless of form or format,
which have been released previously to
any person under 5 U.S.C. 552(a)(3) and
sections 1070.14 through 1070.22 of this
subpart, and which the CFPB
determines have become or are likely to
become the subject of subsequent
requests for substantially the same
records because they are clearly of
interest to the public at large. When the
CFPB receives three (3) or more requests
for substantially the same records, then
the CFPB shall also make the released
records publicly available.
rmajette on DSK89S0YB1PROD with RULES3
§ 1070.12
Register.
Publication in the Federal
(a) Requirement. The CFPB shall
separately state, publish and maintain
current in the Federal Register for the
guidance of the public the following
information:
(1) Descriptions of its central and field
organization and the established place
at which, the persons from whom, and
the methods whereby, the public may
obtain information, make submissions
or requests, or obtain decisions;
(2) Statements of the general course
and method by which its functions are
channeled and determined, including
the nature and requirements of all
formal and informal procedures
available;
(3) Rules of procedure, descriptions of
forms available or the places at which
forms may be obtained, and instructions
as to the scope and contents of all
papers, reports, or examinations;
(4) Substantive rules of general
applicability adopted as authorized by
law, and statements of general policy or
interpretations of general applicability
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
formulated and adopted by the CFPB;
and
(5) Each amendment, revision, or
repeal of matters referred to in
paragraphs (a)(1) through (4) of this
section.
(b) Exceptions. Publication of the
information under clause (a) of this
subpart shall be subject to the
application of the FOIA exemptions and
exclusions (5 U.S.C. 552(b) and (c)) and
the limitations provided in 5 U.S.C.
552(a)(1).
§ 1070.13
Public inspection and copying.
(a) In general. Subject to the
application of the FOIA exemptions and
exclusions (5 U.S.C. 552(b) and (c)), the
CFPB shall, in conformance with 5
U.S.C. 552(a)(2), make available for
public inspection and copying,
including by posting on the CFPB’s Web
site, https://www.consumerfinance.gov,
or, in the alternative, promptly publish
and offer for sale the following
information:
(1) Final opinions, including
concurring and dissenting opinions, and
orders made in the adjudication of
cases;
(2) Those statements of policy and
interpretations which have been
adopted by the CFPB but are not
published in the Federal Register;
(3) Its administrative staff manuals
and instructions to staff that affect a
member of the public;
(4) Copies of all records made
publicly available pursuant to section
1070.11 of this subpart; and
(5) A general index of the records
referred to in paragraph (a)(4) of this
section.
(b) Information made available
online. For records required to be made
available for public inspection and
copying pursuant to 5 U.S.C. 552(a)(2)
(paragraphs (a)(1) through (4) of this
section), as soon as practicable, the
CFPB shall make such records available
on its e-FOIA Library, located at
https://www.consumerfinance.gov.
(c) Record availability at the on-site eFOIA Library. Any member of the public
may, upon request, access the CFPB’s eFOIA Library via a computer terminal at
1801 L Street, NW., Washington, DC
20036. Such a request may be made by
electronic means as set forth on the
CFPB’s Web site, https://
www.consumerfinance.gov, or in
writing, to the Chief FOIA Officer,
Bureau of Consumer Financial
Protection, 1801 L Street, NW.,
Washington, DC 20036. The request
must indicate a preferred date and time
for the requested access. The CFPB
reserves the right to arrange a different
PO 00000
Frm 00009
Fmt 4701
Sfmt 4700
45379
date and time with the requester, if
necessary.
(d) Redaction of identifying details.
To prevent a clearly unwarranted
invasion of personal privacy, the CFPB
may redact identifying details contained
in any matter described in paragraphs
(a)(1) through (4) of this section before
making such matters available for
inspection or publication. The
justification for the redaction shall be
explained fully in writing, and the
extent of such redaction shall be
indicated on the portion of the record
which is made available or published,
unless including that indication would
harm an interest protected by the
exemption in 5 U.S.C. 552(b) under
which the redaction is made. If
technically feasible, the extent of the
redaction shall be indicated at the place
in the record where the redaction is
made.
§ 1070.14
Requests for CFPB records.
(a) In general. Subject to the
application of the FOIA exemptions and
exclusions (5 U.S.C. 552(b) and (c)), the
CFPB shall promptly make its records
available to any person pursuant to a
request that conforms to the rules and
procedures of this section.
(b) Form of request. A request for
records of the CFPB shall be made in
writing or by electronic means.
(1) If a request is made in writing, it
shall be addressed to the Chief FOIA
Officer, Bureau of Consumer Financial
Protection, 1801 L Street, NW.,
Washington, DC 20036. The request
shall be labeled ‘‘Freedom of
Information Act Request.’’
(2) If a request is made by electronic
means, it shall be submitted as set forth
on the CFPB’s Web site, https://
www.consumerfinance.gov. The request
shall be labeled ‘‘Freedom of
Information Act Request.’’
(c) Content of request. (1) In order to
ensure the CFPB’s ability to respond in
a timely manner, a FOIA request should
describe the records that the requester
seeks in sufficient detail to enable CFPB
personnel to locate them with a
reasonable amount of effort. Whenever
possible, the request should include
specific information about each record
sought, such as the date, title or name,
author, recipient, and subject matter of
the record. If known, the requester
should include any file designations or
descriptions for the records requested.
As a general rule, the more specific the
requester is about the records or type of
records requested, the more likely the
CFPB will be able to locate those
records in response to the request;
(2) In order to ensure the CFPB’s
ability to communicate effectively with
E:\FR\FM\28JYR3.SGM
28JYR3
rmajette on DSK89S0YB1PROD with RULES3
45380
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
the requester, a request should include
contact information for the requester,
including, to the extent available, a
mailing address, telephone number, and
e-mail address at which the CFPB may
contact the requester regarding the
request;
(3) The request should state whether
the requester wishes to inspect the
records or desires to receive an
electronic copy or have a copy made
and furnished without first inspecting
the records;
(4) For the purpose of determining
any fees that may apply to processing a
request, a requester should indicate in
the request whether the requester is a
commercial user, an educational
institution, non-commercial scientific
institution, representative of the news
media, governmental entity, or ‘‘other’’
requester, as those terms are defined in
section 1070.22(b) of this subpart, and
the basis for claiming that fee category.
Requesters may seek assistance in
determining the appropriate fee category
by contacting the CFPB’s FOIA Public
Liaison at the telephone number listed
on the CFPB’s Web site, https://
www.consumerfinance.gov. The CFPB
will use any information provided to the
FOIA Public Liaison solely for the
purpose of determining the appropriate
fee category that applies to the
requester;
(5) If a requester seeks a waiver or
reduction of fees associated with
processing a request, then the request
shall include a statement to that effect
as is required by section 1070.22(e) of
this subpart. Any request that does not
seek a waiver or reduction of fees
constitutes an agreement of the
requester to pay any and all fees (of up
to $25) that may apply to the request, as
otherwise set forth in section 1070.22 of
this subpart, except that the requester
may specify in the request an upper
limit (of not less than $25) that the
requester is willing to pay to process the
request; and
(6) If a requester seeks expedited
processing of a request, then the request
must include a statement to that effect
as is required by section 1070.17 of this
subpart.
(d) Perfected requests; effect of
request deficiencies. For purposes of
computing its deadline to respond to a
request, the CFPB will deem itself to
have received a request only if, and on
the date that, it receives a request that
contains all of the information required
by and that otherwise conforms with
paragraphs (b) and (c) of this section. A
request that another agency refers to the
CFPB will be deemed to have been
received by the CFPB on the date the
request was received from the referring
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
agency. The CFPB need not accept a
request, process a request, or be bound
by any deadlines in this subpart for
processing a request that fails to
conform to the requirements of
paragraphs (b) and (c) of this section. If
a request is deficient in any material
respect, then the CFPB may return it to
the requester and advise the requester in
what respect the request is deficient,
and what additional information is
needed to respond to the request. The
requester may then amend or resubmit
the request. A determination by the
CFPB that a request is deficient in any
respect is not a denial of a request for
records and such determinations are not
subject to appeal. If a requester fails to
respond to a CFPB notification that a
request is deficient within thirty (30)
days of the CFPB’s notification, the
CFPB will deem the request withdrawn.
(e) Requests by an individual for
CFPB records pertaining to that
individual. An individual who wishes
to inspect or obtain copies of records of
the Bureau that pertain to that
individual shall file a request in
accordance with subpart E of these
rules.
(f) Requests for CFPB records
pertaining to another individual. Where
a request for records pertains to a third
party, a requester may receive greater
access by submitting either a notarized
authorization signed by that individual
or a declaration by that individual made
in compliance with the requirements set
forth in 28 U.S.C. 1746 authorizing
disclosure of the records to the
requester, or submits proof that the
individual is deceased (e.g., a copy of a
death certificate or an obituary). The
CFPB may require a requester to supply
additional information if necessary in
order to verify that a particular
individual has consented to disclosure.
§ 1070.15 Responsibility for responding to
requests for CFPB records.
(a) In general. In determining which
records are responsive to a request, the
CFPB ordinarily will include only
records in its possession as of the date
the CFPB begins its search for them. If
any other date is used, the CFPB shall
inform the requester of that date.
(b) Authority to grant or deny
requests. The Chief FOIA Officer shall
be authorized to grant or deny any
request for a record of the CFPB.
(c) Consultations and referrals. (1)
When a requested record has been
created by an agency other than the
CFPB, the CFPB shall refer the record to
the originating agency for a direct
response to the requester.
(2) When a FOIA request is received
for a record created by the CFPB that
PO 00000
Frm 00010
Fmt 4701
Sfmt 4700
includes information originated by
another agency, the CFPB shall consult
the originating agency for review and
recommendation on disclosure. The
CFPB shall not release any such records
without prior consultation with the
originating agency.
(d) Notice of referral. Whenever the
CFPB refers all or any part of the
responsibility for responding to a
request to another agency, it will notify
the requester of the referral and inform
the requester of the name of each agency
to which the request has been referred,
in whole or in part.
§ 1070.16 Timing of responses to requests
for CFPB records.
(a) In general. Except as set forth in
paragraphs (b) through (d) of this
section, and § 1070.17 of this subpart,
the CFPB shall respond to requests
according to their order of receipt.
(b) Multitrack processing. (1) The
CFPB may establish separate tracks to
process simple and complex requests.
The CFPB may assign a request to the
simple or complex track(s) based on the
amount of work and/or time needed to
process the request. The CFPB shall
process requests in each track based on
the date the request was perfected in
accordance with section 1070.14(d).
(2) The CFPB may provide a requester
in its complex track with an opportunity
to limit the scope of the request to
qualify for faster processing within the
specified limits of the simple track(s).
(c) Time period for responding to
requests for records. Ordinarily, the
CFPB shall have twenty (20) business
days from when a request is received by
the CFPB to determine whether to grant
or deny a request for records. The
twenty (20) business day time period set
forth in this paragraph shall not be
tolled by the CFPB except that the CFPB
may:
(1) Make one reasonable demand to
the requester for clarifying information
about the request and toll the twenty
(20) business day time period while it
awaits the clarifying information; or
(2) Toll the twenty (20) business day
time period while it awaits clarification
from or addresses any dispute with the
requester regarding the assessment of
fees.
(d) Unusual circumstances. (1) Where
the CFPB determines that due to
unusual circumstances it cannot
respond either to a request within the
time period set forth in paragraph (c) of
this section or to an appeal within the
time period set forth in § 1070.21 of this
subpart, the CFPB may extend the
applicable time periods by informing
the requester in writing of the unusual
circumstances and of the date by which
E:\FR\FM\28JYR3.SGM
28JYR3
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
the CFPB expects to complete its
processing of the request or appeal. Any
extension or extensions of time with
respect to a request or an appeal shall
not cumulatively total more than ten
(10) business days. However, if the
CFPB determines that it needs
additional time beyond a ten (10)
business day extension to process the
request or appeal, then the CFPB shall
notify the requester and provide the
requester with an opportunity to limit
the scope of the request or appeal or to
arrange for an alternative time frame for
processing the request or appeal or a
modified request or appeal. The
requester shall retain the right to define
the desired scope of the request or
appeal, as long as it meets the
requirements contained in this subpart.
(2) As used in this paragraph, unusual
circumstances means:
(i) The need to search for and collect
the requested records from field
facilities or other establishments that are
separate from the office processing the
request;
(ii) The need to search for, collect,
and appropriately examine a
voluminous amount of separate and
distinct records which are demanded in
a single request; or
(iii) The need for consultation, which
shall be conducted with all practicable
speed, with another agency having a
substantial interest in the determination
of the request, or among two or more
CFPB offices having substantial subject
matter interest therein.
rmajette on DSK89S0YB1PROD with RULES3
§ 1070.17 Requests for expedited
processing.
(a) In general. The CFPB shall process
a request on an expedited basis
whenever a requester demonstrates a
compelling need for expedited
processing in accordance with the
requirements of this paragraph.
(b) Form and content of a request for
expedited processing. A request for
expedited processing shall be made as
follows:
(1) A request for expedited processing
shall be made in writing or by electronic
means and submitted as part of a
request for records in accordance with
section 1070.14(b). When a request for
records includes a request for expedited
processing, the request shall be labeled
‘‘Expedited Processing Requested.’’
(2) A request for expedited processing
shall contain a statement that
demonstrates a compelling need for the
requester to obtain expedited processing
of the requested records.
A compelling need is defined as
follows:
(i) Failure to obtain the requested
records on an expedited basis could
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
reasonably be expected to pose an
imminent threat to the life or physical
safety of an individual. The requester
shall fully explain the circumstances
warranting such an expected threat so
that the CFPB may make a reasoned
determination that a delay in obtaining
the requested records could pose such a
threat; or
(ii) With respect to a request made by
a person primarily engaged in
disseminating information, urgency to
inform the public concerning actual or
alleged federal government activity. A
person ‘‘primarily engaged in
disseminating information’’ does not
include individuals who are engaged
only incidentally in the dissemination
of information. The standard of
‘‘urgency to inform’’ requires that the
records requested pertain to a matter of
current exigency to the American public
and that delaying a response to a request
for records would compromise a
significant recognized interest to and
throughout the American general
public. The requester must adequately
explain the matter or activity and why
the records sought are necessary to be
provided on an expedited basis.
(3) The requester shall certify the
written statement that purports to
demonstrate a compelling need for
expedited processing to be true and
correct to the best of the requester’s
knowledge and belief. The certification
must be in the form prescribed by 28
U.S.C. 1746: ‘‘I declare under penalty of
perjury that the foregoing is true and
correct to the best of my knowledge and
belief. Executed on [date].’’ The
requester shall mail or submit
electronically a copy of such written
certification to the Chief FOIA Officer as
set forth in Section 1070.14(b) of this
subpart. The CFPB may waive this
certification requirement in appropriate
circumstances.
(c) Determinations of requests for
expedited processing. Within ten (10)
calendar days of its receipt of a request
for expedited processing, the CFPB shall
decide whether to grant it and shall
notify the requester of the determination
in writing.
(d) Effect of granting requests for
expedited processing. If the CFPB grants
a request for expedited processing, then
the CFPB shall give the expedited
request priority over non-expedited
requests and shall process the expedited
request as soon as practicable. The
CFPB may assign expedited requests to
their own simple and complex
processing tracks based upon the
amount of work and/or time needed to
process them. Within each such track,
an expedited request shall be processed
in the order of its receipt.
PO 00000
Frm 00011
Fmt 4701
Sfmt 4700
45381
(e) Appeals of denials of requests for
expedited processing. If the CFPB
denies a request for expedited
processing, then the requester shall have
the right to submit an appeal of the
denial determination in accordance
with section 1070.21 of this subpart.
The CFPB shall communicate this
appeal right as part of its written
notification to the requester denying
expedited processing. The requester
shall label its appeal request ‘‘Appeal
for Expedited Processing.’’ The CFPB
shall act expeditiously upon an appeal
of a denial of a request for expedited
processing.
§ 1070.18
records.
Responses to requests for CFPB
(a) Acknowledgements of requests.
Upon receipt of a perfected request, the
CFPB will assign to the request a unique
tracking number. The CFPB will send an
acknowledgement letter to the requester
by mail or email within ten (10)
calendar days of receipt of the request.
The acknowledgment letter will contain
the following information:
(1) The applicable request tracking
number;
(2) The date of receipt of the request,
as determined in accordance with
section 1070.14(d) of this subpart, as
well as the date when the requester may
expect a response;
(3) A brief statement identifying the
subject matter of the request; and
(4) A confirmation, with respect to
any fees that may apply to the request
pursuant to section 1070.22 of this
subpart, that the requester has sought a
waiver or reduction in such fees, has
agreed to pay any and all applicable
fees, or has specified an upper limit (of
not less than $25) that the requester is
willing to pay in fees to process the
request.
(b) Initial determination to grant or
deny a request. (1) The officer
designated in section 1070.15(b) to this
subpart, or his or her delegate, shall
make initial determinations either to
grant or to deny in whole or in part
requests for records.
(2) If the request is granted in full or
in part, and if the requester requests a
copy of the records requested, then a
copy of the records shall be mailed or
emailed to the requester in the
requested format, to the extent the
records are readily produceable in the
requested format. The CFPB shall also
send the requester a statement of the
applicable fees, either at the time of the
determination or shortly thereafter.
(3) In the case of a request for
inspection, the requester shall be
notified in writing of the determination,
when and where the requested records
E:\FR\FM\28JYR3.SGM
28JYR3
45382
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
may be inspected, and of the fees
incurred in complying with the request.
The CFPB shall then promptly make the
records available for inspection at the
time and place stated, in a manner that
will not interfere with CFPB’s
operations and will not exclude other
persons from making inspections. The
requester shall not be permitted to
remove the records from the room
where inspection is made. If, after
making inspection, the requester desires
copies of all or a portion of the
requested records, copies shall be
furnished upon payment of the
established fees prescribed by section
1070.22 of this subpart. Fees may be
charged for search and review time as
stated in section 1070.22 of this subpart.
(4) If it is determined that the request
for records should be denied in whole
or in part, the requester shall be notified
by mail or by email. The letter of
notification shall:
(i) State the exemptions relied upon
in denying the request;
(ii) If technically feasible, indicate the
amount of information deleted and the
exemptions under which the deletion is
made at the place in the record where
such deletion is made (unless providing
such indication would harm an interest
protected by the exemption relied upon
to deny such material);
(iii) Set forth the name and title or
position of the responsible official;
(iv) Advise the requester of the right
to administrative appeal in accordance
with § 1070.21 of this subpart; and
(v) Specify the official or office to
which such appeal shall be submitted.
(5) If it is determined, after a
reasonable search for records, that no
responsive records have been found to
exist, the requester shall be notified in
writing or by email. The notification
shall also advise the requester of the
right to administratively appeal the
CFPB’s determination that no
responsive records exist (i.e., to
challenge the adequacy of the CFPB’s
search for responsive records) in
accordance with section 1070.21 of this
subpart. The response shall specify the
official or office to which the appeal
shall be submitted for review.
rmajette on DSK89S0YB1PROD with RULES3
§ 1070.19
Classified information.
Whenever a request is made for a
record containing information that
another agency has classified, or which
may be appropriate for classification by
another agency under Executive Order
13526 or any other executive order
concerning the classification of
information, the CFPB shall refer the
responsibility for responding to the
request to the classifying or originating
agency, as appropriate.
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
§ 1070.20 Requests for business
information provided to the CFPB.
(a) In general. Business information
provided to the CFPB by a business
submitter shall not be disclosed
pursuant to a FOIA request except in
accordance with this section.
(b) Definitions. For purposes of this
section:
(1) Business information. means
commercial or financial information
obtained by the CFPB from a submitter
that may be protected from disclosure
under Exemption 4 of the FOIA, 5
U.S.C. 552(b)(4).
(2) Submitter. means any person from
whom the CFPB obtains business
information, directly or indirectly. The
term includes, without limitation,
corporations, state, local, and tribal
governments, and foreign governments.
(c) Designation of business
information. A submitter of business
information will use good-faith efforts to
designate, by appropriate markings,
either at the time of submission or at a
reasonable time thereafter, any portions
of its submission that it considers to be
protected from disclosure under
Exemption 4 of the FOIA. These
designations will expire ten (10) years
after the date of the submission unless
the submitter requests otherwise and
provides justification for, a longer
designation period.
(d) Notice to submitters. The CFPB
shall provide a submitter with prompt
written notice of receipt of a request or
appeal encompassing its business
information whenever required in
accordance with paragraph (e) of this
section. Such written notice shall either
describe the exact nature of the business
information requested or provide copies
of the records or portions of records
containing the business information.
When notification of a voluminous
number of submitters is required,
notification may be made by posting or
publishing the notice in a place
reasonably likely to accomplish it.
(e) When notice is required. (1) The
CFPB shall provide a submitter with
notice of receipt of a request or appeal
whenever:
(i) The information has been
designated in good faith by the
submitter as information considered
protected from disclosure under
Exemption 4; or
(ii) The CFPB has reason to believe
that the information may be protected
from disclosure under Exemption 4.
(2) The notice requirements of this
subsection shall not apply if:
(i) The CFPB determines that the
information is exempt under the FOIA;
PO 00000
Frm 00012
Fmt 4701
Sfmt 4700
(ii) The information lawfully has been
published or otherwise made available
to the public;
(iii) Disclosure of the information is
required by statute (other than the
FOIA) or by a regulation issued in
accordance with the requirements of
Executive Order 12600 (3 CFR, 1988
Comp., p. 235); or
(iv) The designation made by the
submitter under paragraph (1)(i) appears
obviously frivolous, except that, in such
a case, the CFPB shall, within a
reasonable time prior to a specified
disclosure date, give the submitter
written notice of any final decision to
disclose the information.
(f) Opportunity to object to disclosure.
(1) Through the notice described in
paragraph (d) of this section, the CFPB
shall afford a submitter ten (10) business
days from the date of the notice to
provide the CFPB with a detailed
statement of any objection to disclosure.
Such statement shall specify all grounds
for withholding any of the information
under any exemption of the FOIA and,
in the case of Exemption 4, shall
demonstrate why the information is
considered to be a trade secret or
commercial or financial information
that is privileged or confidential. In the
event that a submitter fails to respond
to the notice within the time specified
in it, the submitter shall be considered
to have no objection to disclosure of the
information. Information provided by a
submitter pursuant to this paragraph
may itself be subject to disclosure under
the FOIA.
(2) When notice is given to a
submitter under this section, the
requester shall be advised that such
notice has been given to the submitter.
The requester shall be further advised
that a delay in responding to the request
may be considered a denial of access to
records and that the requester may
proceed with an administrative appeal
or seek judicial review, if appropriate.
However, the requester will be invited
to agree to a voluntary extension of time
so that the CFPB may review the
submitter’s objection to disclose, if any.
(g) Notice of intent to disclose. The
CFPB shall consider carefully a
submitter’s objections and specific
grounds for nondisclosure prior to
determining whether to disclose
business information. Whenever the
CFPB decides to disclose business
information over the objection of a
submitter, the CFPB shall forward to the
submitter a written notice which shall
include:
(1) A statement of the reasons for
which the submitter’s disclosure
objections were not sustained;
E:\FR\FM\28JYR3.SGM
28JYR3
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
(2) A description of the business
information to be disclosed; and
(3) A specified disclosure date which
is not less than ten (10) business days
after the notice of the final decision to
release the requested information has
been mailed to the submitter. Except as
otherwise prohibited by law, a copy of
the disclosure notice shall be forwarded
to the requester at the same time.
(h) Notice to submitter of FOIA
lawsuit. Whenever a requester brings
suit seeking to compel disclosure of
business information, the CFPB shall
promptly notify the submitter of that
business information of the existence of
the suit.
(i) Notice to requester of business
information. The CFPB shall notify a
requester whenever it provides the
submitter with notice and an
opportunity to object to disclosure;
whenever it notifies the submitter of its
intent to disclose the requested
information; and whenever a submitter
files a lawsuit to prevent the disclosure
of the information.
rmajette on DSK89S0YB1PROD with RULES3
§ 1070.21
Administrative appeals.
(a) Grounds for administrative
appeals. A requester may appeal an
initial determination of the CFPB,
including for the following reasons:
(1) To deny access to records in whole
or in part (as provided in section
1070.18(b) of this subpart);
(2) To assign a particular fee category
to the requestor (as provided in section
1070.22(b) of this subpart);
(3) To deny a request for a reduction
or waiver of fees (as provided in section
1070.22(e) of this subpart);
(4) That no records exist that are
responsive to the request (as provided in
section 1070.18(b) of this subpart); or
(5) To deny a request for expedited
processing (as provided in section
1070.17(e) of this subpart).
(b) Time limits for filing
administrative appeals. An appeal,
other than an appeal of a denial of
expedited processing, must be
postmarked or submitted electronically
on a date that is within forty-five (45)
calendar days of the date of the initial
determination or the date of the letter
transmitting the last records released,
whichever is later. An appeal of a denial
of expedited processing must be made
within ten (10) days of the date of the
initial determination letter to deny
expedited processing (see section
1070.17 of this subpart).
(c) Form and content of
administrative appeals. In order to
ensure a timely response to an appeal,
the appeal shall be made in writing or
by electronic means as follows:
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
(1) If appeal is made in writing, it
shall be addressed to and submitted to
the officer specified in paragraph (e) of
this section at the address set forth in
§ 1070.14(b) of this subpart. The appeal
shall be labeled ‘‘Freedom of
Information Act Appeal.’’
(2) If an appeal is made by electronic
means, it shall be addressed to the
officer specified in paragraph (e) of this
section and submitted as set forth on the
CFPB’s Web site, https://
www.consumerfinance.gov. The appeal
shall be labeled ‘‘Freedom of
Information Act Appeal.’’
(3) The appeal shall set forth contact
information for the requester, including,
to the extent available, a mailing
address, telephone number, or email
address at which the CFPB may contact
the requester regarding the appeal; and
(4) The appeal shall specify the
applicable request tracking number, the
date of the initial request, and the date
of the letter of initial determination,
and, where possible, enclose a copy of
the initial request and the initial
determination being appealed.
(d) Processing of administrative
appeals. Appeals will be stamped with
the date of their receipt by the FOIA
response office, and will be processed in
the order of their receipt. The receipt of
the appeal will be acknowledged by the
CFPB and the requester will be advised
of the date the appeal was received, the
appeal tracking number, and the
expected date of response.
(e) Determinations to grant or deny
administrative appeals. The General
Counsel is authorized to and shall
decide whether to affirm the initial
determination (in whole or in part) or to
reverse the initial determination (in
whole or in part) and shall notify the
requester of this decision in writing
within twenty (20) business days after
the date of receipt of the appeal, unless
extended pursuant to section 1070.16(d)
of this subpart.
(1) If it is decided that the appeal is
to be denied (in whole or in part) the
requester shall be:
(i) Notified in writing of the denial;
(ii) Notified of the reasons for the
denial, including which of the FOIA
exemptions were relied upon;
(iii) Notified of the name and title or
position of the official responsible for
the determination on appeal;
(iv) Provided with a statement that
judicial review of the denial is available
in the United States District Court for
the judicial district in which the
requester resides or has a principal
place of business, the judicial district in
which the requested records are located,
or the District of Columbia in
PO 00000
Frm 00013
Fmt 4701
Sfmt 4700
45383
accordance with 5 U.S.C. 552(a)(4)(B);
and
(v) Provided with notification that
mediation services are available to the
requester as a non-exclusive alternative
to litigation through the Office of
Government Information Services in
accordance with 5 U.S.C. 552(h)(3).
(2) If the initial determination is
reversed on appeal, the requester shall
be so notified and the request shall be
processed promptly in accordance with
the decision on appeal.
(f) Adjudication of administrative
appeals of requests in litigation. An
appeal ordinarily will not be
adjudicated if the request becomes a
matter of FOIA litigation.
§ 1070.22 Fees for processing requests for
CFPB records.
(a) In general. The CFPB shall
determine whether and to what extent
to charge a requester fees for processing
a FOIA request, for the services and in
the amounts set forth in this paragraph,
by determining an appropriate fee
category for the requester (as set forth in
paragraph (b) of this section) and then
by charging the requester those fees
applicable to the assigned category (as
set forth in paragraph (c) of this section),
unless circumstances exist (as described
in paragraph (d) of this section) that
render fees inapplicable or inadvisable
or unless the requester has requested
and the CFPB has granted a reduction in
or waiver of fees (as set forth in
paragraph (e) of this section).
(1) The CFPB shall charge a requester
fees for the cost of copying records at
rates set forth on the CFPB’s Web site,
https://www.consumerfinance.gov.
(2) The CFPB shall charge a requester
for all time spent by its employees
searching for records that are responsive
to a request. The CFPB shall charge the
requester fees for search time as follows:
(i) The CFPB shall charge for search
time at the salary rate(s) (basic pay plus
sixteen (16) percent) of the employee(s)
who conduct the search. However,
where a single class of employee is used
exclusively (e.g., all administrative/
clerical, or all professional/executive),
an average rate for the range of grades
typically involved may be established.
This charge shall include transportation
of employees and records necessary to
the search at actual cost. Fees may be
charged for search time even if the
search does not yield any responsive
records, or if records are exempt from
disclosure.
(ii) The CFPB shall charge the
requester for the actual direct cost of the
search, including computer search time,
runs, and the operator’s salary. The fee
for computer output will be the actual
E:\FR\FM\28JYR3.SGM
28JYR3
rmajette on DSK89S0YB1PROD with RULES3
45384
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
direct cost. For a requester in the ‘‘all
other’’ category, when the cost of the
search (including the operator time and
the cost of operating the computer to
process a request) equals the equivalent
dollar amount of two hours of the salary
of the person performing the search (i.e.,
the operator), the charge for the
computer search will begin.
(3) The CFPB shall charge a requester
for time spent by its employees
examining responsive records to
determine whether any portions of such
record are exempt from disclosure,
pursuant to the FOIA exemptions of 5
U.S.C. 552(b). The CFPB shall also
charge a requester for time spent by its
employees redacting any such exempt
information from a record and preparing
a record for release to the requester. The
CFPB shall charge a requester for time
spent reviewing records at the salary
rate(s) (i.e., basic pay plus sixteen (16)
percent) of the employees who conduct
the review. However, when a single
class of employee is used exclusively
(e.g., all administrative/clerical, or all
professional/executive), an average rate
for the range of grades typically
involved may be established. Fees shall
be charged for review time even if
records ultimately are not disclosed.
(4) Fees for all services provided shall
be charged whether or not copies are
made available to the requester for
inspection. However, no fee shall be
charged for monitoring a requester’s
inspection of records.
(5) Other services and materials
requested which are not covered by this
part nor required by the FOIA are
chargeable at the actual cost to the
CFPB. This includes, but is not limited
to:
(i) Certifying that records are true
copies; or
(ii) Sending records by special
methods such as express mail, etc.
(b) Categories of requesters. (1) For
purposes of assessing fees as set forth in
this section, each requester shall be
assigned to one of the following
categories:
(i) Commercial user refers to one who
seeks information for a use or purpose
that furthers the commercial, trade, or
profit interests of the requester or the
person on whose behalf the request is
made, which can include furthering
those interests through litigation. The
CFPB may determine from the use
specified in the request that the
requester is a commercial user.
(ii) Educational institution refers to a
preschool, a public or private
elementary or secondary school, an
institution of graduate higher education,
an institution of undergraduate higher
education, an institution of professional
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
education, and an institution of
vocational education, which operates a
program or programs of scholarly
research.
(iii) Non-commercial scientific
institution refers to an institution that is
not operated on a ‘‘commercial user’’
basis as that term is defined in
paragraph (b)(2)(i) of this section, and
which is operated solely for the purpose
of conducting scientific research, the
results of which are not intended to
promote any particular product or
industry.
(iv) Representative of the news media
refers to any person or entity that
gathers information of potential interest
to a segment of the public, uses its
editorial skills to turn the raw materials
into a distinct work, and distributes that
work to an audience. In this
subparagraph, the term ‘‘news’’ means
information that is about current events
or that would be of current interest to
the public. Examples of news-media
entities are television or radio stations
broadcasting to the public at large and
publishers of periodicals (but only if
such entities qualify as disseminators of
‘‘news’’) who make their products
available for purchase by or
subscription by or free distribution to
the general public. Other examples of
news media entities include online
publications and Web sites that
regularly deliver news content to the
public. These examples are not allinclusive. Moreover, as methods of
news delivery evolve (for example, the
adoption of the electronic dissemination
of newspapers through
telecommunications services), such
alternative media shall be considered to
be news-media entities. A freelance
journalist shall be regarded as working
for a news-media entity if the journalist
can demonstrate a solid basis for
expecting publication through that
entity, whether or not the journalist is
actually employed by the entity. A
publication contract would present a
solid basis for such an expectation; the
CFPB may also consider the past
publication record of the requester in
making such a determination.
(v) Other requester refers to a
requester who does not fall within any
of the previously described categories.
(2) Within twenty (20) calendar days
of its receipt of a request, the CFPB shall
make a determination as to the proper
fee category to apply to a requester. The
CFPB shall inform the requester of the
determination in the request
acknowledgment letter, or if no such
letter is required, in writing. The CFPB
shall base its determination upon a
review of the requester’s submission
and the CFPB’s own records. Where the
PO 00000
Frm 00014
Fmt 4701
Sfmt 4700
CFPB has reasonable cause to doubt the
use to which a requester will put the
records sought, or where that use is not
clear from the request itself, the CFPB
should seek additional clarification
before assigning the request to a specific
category.
(3) If the CFPB assigns to a requester
a fee category, then the requester shall
have the right to submit an appeal of the
CFPB’s determination in accordance
with section 1070.21 of this subpart.
The CFPB shall communicate this
appeal right as part of its written
notification to the requester of an
adverse fee category determination. The
requester shall label its appeal request
‘‘Appeal of Fee Category
Determination.’’
(c) Fees applicable to each category of
requester. The following fee schedule
applies uniformly throughout the CFPB
to requests processed under the FOIA.
Specific levels of fees are prescribed for
each category of requester defined in
paragraph (b) of this section.
(1) Commercial users shall be charged
the full direct costs of searching for,
reviewing, and duplicating the records
they request. Moreover, when a request
is received for disclosure that is
primarily in the commercial interest of
the requester, the CFPB is not required
to consider a request for a waiver or
reduction of fees based upon the
assertion that disclosure would be in the
public interest. The CFPB may recover
the cost of searching for and reviewing
records even if there is ultimately no
disclosure of records or no records are
located.
(2) Educational and non-commercial
scientific institution requesters shall be
charged only for the cost of duplicating
the records they request, except that the
CFPB shall provide the first one
hundred (100) pages of duplication free
of charge. To be eligible, requesters
must show that the request is made
under the auspices of a qualifying
institution and that the records are not
sought for a commercial use, but are
sought in furtherance of scholarly (if the
request is from an educational
institution) or scientific (if the request is
from a non-commercial scientific
institution) research. These categories
do not include requesters who want
records for use in meeting individual
academic research or study
requirements.
(3) Representatives of the news media
shall be charged only for the cost of
duplicating the records they request,
except that the CFPB shall provide them
with the first one hundred (100) pages
of duplication free of charge.
(4) Other requesters who do not fit
any of the categories described above
E:\FR\FM\28JYR3.SGM
28JYR3
rmajette on DSK89S0YB1PROD with RULES3
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
shall be charged the full direct cost of
searching for and duplicating records
that are responsive to the request,
except that the CFPB shall provide the
first one hundred (100) pages of
duplication and the first two hours of
search time free of charge. The CFPB
may recover the cost of searching for
records even if there is ultimately no
disclosure of records, or no records are
located. Requests from persons for
records about themselves filed in the
CFPB’s systems of records shall
continue to be treated under the fee
provisions of the Privacy Act of 1974, 5
U.S.C. 552a, which permit fees only for
duplication, after the first one hundred
(100) pages are furnished free of charge.
(d) Other circumstances when fees are
not charged. Notwithstanding
paragraphs (b) and (c) of this section,
the CFPB may not charge a requester a
fee for processing a FOIA request if any
of the following applies:
(1) The cost of collecting a fee would
be equal to or greater than the fee itself;
(2) The fees were waived or reduced
in accordance with paragraph (e) of this
section;
(3) If the CFPB fails to comply with
any time limit under §§ 1070.16 or
1070.21 of this subpart, and no unusual
circumstances (as that term is defined in
§ 1070.16(d)) or exceptional
circumstances apply to the processing of
the request, then the CFPB shall not
assess search fees, or if the requester is
an educational or noncommercial
scientific institution, then the CFPB
shall not assess duplication fees. The
term exceptional circumstances does
not include a delay that results from a
predictable CFPB workload of requests,
unless the CFPB demonstrates
reasonable progress in reducing its
backlog of pending requests; or
(4) If the CFPB determines, as a matter
of administrative discretion, that
waiving or reducing the fees would
serve the interest of the United States
Government.
(e) Waiver or reduction of fees. (1) A
requester shall be entitled to receive
from the CFPB a waiver or reduction in
the fees otherwise applicable to a FOIA
request whenever the requester:
(i) Requests such waiver or reduction
of fees in writing or by electronic means
as part of the FOIA request;
(ii) Labels the request for waiver or
reduction of fees ‘‘Fee Waiver or
Reduction Requested’’ on the FOIA
request; and
(iii) Demonstrates that the fee
reduction or waiver request that a
waiver or reduction of the fees is in the
public interest because:
(A) Furnishing the information is
likely to contribute significantly to
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
public understanding of the operations
or activities of the government; and
(B) Furnishing the information is not
primarily in the commercial interest of
the requester.
(2) To determine whether the
requester has satisfied the requirements
of paragraph (e)(1)(ii)(A), the CFPB shall
consider the following factors:
(i) The subject of the requested
records must concern identifiable
operations or activities of the federal
government, with a connection that is
direct and clear, and not remote or
attenuated.
(ii) The disclosable portions of the
requested records must be meaningfully
informative about government
operations or activities in order to be
‘‘likely to contribute’’ to an increased
public understanding of those
operations or activities. The disclosure
of information that already is in the
public domain, in either a duplicative or
a substantially similar form, is not as
likely to contribute to the public’s
understanding.
(iii) The disclosure must contribute to
the understanding of a reasonably broad
audience of persons interested in the
subject, as opposed to the individual
understanding of the requester. A
requester’s expertise in the subject area
and ability and intention to effectively
convey information to the public shall
be considered. It shall be presumed that
a representative of the news media will
satisfy this consideration.
(iv) The public’s understanding of the
subject in question, as compared to the
level of public understanding existing
prior to the disclosure, must be
enhanced by the disclosure to a
significant extent.
(3) To determine whether the
requester has satisfied the requirements
of paragraph (e)(1)(ii)(B), the CFPB shall
consider the following factors:
(i) The CFPB shall consider any
commercial interest of the requester
(with reference to the definition of
commercial user in (b)(1)(i) of this
section), or of any person on whose
behalf the requester may be acting, that
would be furthered by the requested
disclosure. Requesters shall be given an
opportunity in the administrative
process to provide explanatory
information regarding this
consideration.
(ii) A fee waiver or reduction is
justified where the public interest
standard is satisfied and that public
interest is greater in magnitude than that
of any identified commercial interest in
disclosure. The CFPB ordinarily shall
presume that where a news media
requester has satisfied the public
interest standard, the public interest
PO 00000
Frm 00015
Fmt 4701
Sfmt 4700
45385
will be the interest primarily served by
disclosure to that requester. Disclosure
to data brokers or others who merely
compile and market government
information for direct economic return
shall not be presumed to primarily serve
the public interest.
(4) Where only some of the records to
be released satisfy the requirements for
a waiver of fees, a waiver shall be
granted for those records.
(5) The CFPB shall decide whether to
grant or deny a request to reduce or
waive fees prior to processing a request.
The CFPB shall notify the requester of
the determination in writing.
(6) If the CFPB denies a request to
reduce or waive fees, then the CFPB
shall advise the requester, in the denial
notification letter, that the requester
may incur fees if the CFPB proceeds to
process the request. The notification
letter shall also advise the requester that
the CFPB will not proceed to process
the request further unless the requester,
in writing, directs the CFPB to do so and
either agrees to pay any fees that may
apply to processing the request or
specifies an upper limit (of not less than
$25) that the requester is willing to pay
to process the request. If the CFPB does
not receive this written direction and
agreement/specification within thirty
(30) calendar days of the date of the
denial notification letter, then the CFPB
shall deem the request to be withdrawn.
(7) If the CFPB denies a request to
reduce or waive fees, then the requester
shall have the right to submit an appeal
of the denial determination in
accordance with section 1070.21 of this
subpart. The CFPB shall communicate
this appeal right as part of its written
notification to the requester denying the
fee reduction or waiver request. The
requester should label its appeal request
‘‘Appeal for Fee Reduction/Waiver.’’
(f) Advance notice and prepayment of
fees. (1) When the CFPB estimates the
fees for processing a request to exceed
the limit set by the requester, and that
amount is less than $250, or the
requester did not specify a limit and the
amount is less than $250, the requester
shall be notified of the estimated fees,
and provided a breakdown of the fees
attributable to search, review, and
duplication, respectively. The requester
must provide an agreement to pay the
estimated fees; however, the requester
shall also be given an opportunity to
reformulate the request in an attempt to
reduce fees.
(2) If the requester has failed to state
a limit and the fees are estimated to
exceed $250, the requester shall be
notified of the estimated fees and
provided a breakdown of the fees
attributable to search, review, and
E:\FR\FM\28JYR3.SGM
28JYR3
rmajette on DSK89S0YB1PROD with RULES3
45386
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
duplication, respectively. The requester
must pre-pay such amount prior to the
processing of the request, or provide
satisfactory assurance of full payment if
the requester has a history of prompt
payment of FOIA fees. The requester
shall also be given an opportunity to
reformulate the request in such a way as
to lower the applicable fees.
(3) The CFPB reserves the right to
request prepayment after a request is
processed and before documents are
released.
(4) If a requester has previously failed
to pay a fee within thirty (30) calendar
days of the date of the billing, the
requester shall be required to pay the
full amount owed plus any applicable
interest and to make an advance
payment of the full amount of the
estimated fee before the CFPB begins to
process a new request or the pending
request.
(5) When the CFPB acts under
paragraphs (f)(1) through (4) of this
section, the statutory time limits of
twenty (20) days (excluding Saturdays,
Sundays, and legal public holidays)
from receipt of initial requests or
appeals, plus extensions of these time
limits, shall begin only after fees have
been paid, a written agreement to pay
fees has been provided, or a request has
been reformulated.
(g) Form of payment. Payment may be
tendered as set forth on the CFPB’s Web
site, https://www.consumerfinance.gov.
(h) Charging interest. The CFPB may
charge interest on any unpaid bill
starting on the 31st day following the
date of billing the requester. Interest
charges will be assessed at the rate
provided in 31 U.S.C. 3717 and will
accrue from the date of the billing until
payment is received by the CFPB. The
CFPB will follow the provisions of the
Debt Collection Act of 1982 (Public Law
97–365, 96 Stat. 1749), as amended, and
its administrative procedures, including
the use of consumer reporting agencies,
collection agencies, and offset.
(i) Aggregating requests. Where the
CFPB reasonably believes that a
requester or a group of requesters acting
together is attempting to divide a
request into a series of requests for the
purpose of avoiding fees, the CFPB may
aggregate those requests and charge
accordingly. The CFPB may presume
that multiple requests of this type made
within a thirty (30) day period have
been made in order to avoid fees. Where
requests are separated by a longer
period, the CFPB will aggregate them
only where there exists a solid basis for
determining that aggregation is
warranted under all the circumstances
involved. Multiple requests involving
unrelated matters will not be aggregated.
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
§ 1070.23 Authority and responsibilities of
the Chief FOIA Officer.
(a) Chief FOIA Officer. The Director
authorizes the Chief FOIA Officer to act
upon all requests for agency records,
with the exception of determining
appeals from the initial determinations
of the Chief FOIA Officer, which will be
decided by the General Counsel. The
Chief FOIA officer shall, subject to the
authority of the Director:
(1) Have agency-wide responsibility
for efficient and appropriate compliance
with the FOIA;
(2) Monitor implementation of the
FOIA throughout the CFPB and keep the
Director and the General Counsel, and
the Attorney General appropriately
informed of the CFPB’s performance in
implementing the FOIA;
(3) Recommend to the Director such
adjustments to agency practices,
policies, personnel and funding as may
be necessary to improve the Chief FOIA
Officer’s implementation of the FOIA;
(4) Review and report to the Attorney
General, through the Director, at such
times and in such formats as the
Attorney General may direct, on the
CFPB’s performance in implementing
the FOIA;
(5) Facilitate public understanding of
the purposes of the statutory
exemptions of the FOIA by including
concise descriptions of the exemptions
in both the agency’s handbook and the
agency’s annual report on the FOIA, and
by providing an overview, where
appropriate, of certain general categories
of agency records to which those
exemptions apply; and
(6) Designate one or more FOIA
Public Liaisons.
(b) FOIA Public Liaisons. FOIA Public
Liaisons shall report to the Chief FOIA
Officer and shall serve as supervisory
officials to whom a requester can raise
concerns about the service the requester
has received from the CFPB’s FOIA
office, following an initial response
from the FOIA office staff. FOIA Public
Liaisons shall be responsible for
assisting in reducing delays, increasing
transparency and understanding of the
status of requests, and assisting in the
resolution of disputes.
Subpart C—Disclosure of CFPB
Information in Connection With Legal
Proceedings
§ 1070.30
Purpose and scope; definitions.
(a) This subpart sets forth the
procedures to be followed with respect
to:
(1) Service of summonses and
complaints directed to the CFPB, the
Director, or to any CFPB employee in
connection with federal or state
PO 00000
Frm 00016
Fmt 4701
Sfmt 4700
litigation arising out of or involving the
performance of official activities of the
CFPB; and
(2) Subpoenas, court orders, or other
requests or demands for any CFPB
information, whether contained in the
files of the CFPB or acquired by a CFPB
employee as part of the performance of
that employee’s duties or by virtue of
employee’s official status.
(b) This subpart does not apply to
requests for official information made
pursuant to subparts B, D, and E of this
part.
(c) This subpart does not apply to
requests for information made in the
course of adjudicating any claims
against the CFPB by CFPB employees
(present or former), or applicants for
CFPB employment, for which
jurisdiction resides with the U.S. Equal
Employment Opportunity Commission,
the U.S. Merit Systems Protection
Board, the Office of Special Counsel, the
Federal Labor Relations Authority, or
their successor agencies, or a labor
arbitrator operating under a collective
bargaining agreement between the CFPB
and a labor organization representing
CFPB employees, or their successor
agencies.
(d) This subpart is intended only to
inform the public about CFPB
procedures concerning the service of
process and responses to subpoenas,
summons, or other demands or requests
for official information or action and is
not intended to and does not create, and
may not be relied upon to create any
right or benefit, substantive or
procedural, enforceable at law by a
party against the CFPB or the United
States.
(e) For purposes of this subpart, and
except as the CFPB may otherwise
determine in a particular case:
(1) Demand means a subpoena or
order for official information, whether
contained in CFPB records or through
testimony, related to or for possible use
in a legal proceeding.
(2) Legal proceeding encompasses all
pre-trial, trial, and post-trial stages of all
judicial or administrative actions,
hearings, investigations, or similar
proceedings before courts, commissions,
boards, grand juries, or other judicial or
quasi-judicial bodies or tribunals,
whether criminal, civil, or
administrative in nature, and whether
foreign or domestic. This phrase
includes all stages of discovery as well
as formal or informal requests by
attorneys or others involved in legal
proceedings.
(3) Official Information means all
information of any kind, however
stored, that is in the custody and control
of the CFPB or was acquired by CFPB
E:\FR\FM\28JYR3.SGM
28JYR3
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
employees, or former employees as part
of their official duties or because of their
official status while such individuals
were employed by or served on behalf
of the CFPB. Official information also
includes any information acquired by
CFPB employees or former employees
while such individuals were engaged in
matters related to consumer financial
protection functions prior to the
employees’ transfer to the CFPB
pursuant to Subtitle F of the Consumer
Financial Protection Act of 2010.
(4) Request means any request for
official information in the form of
testimony, affidavits, declarations,
admissions, responses to interrogatories,
document production, inspections, or
formal or informal interviews, during
the course of a legal proceeding,
including pursuant to the Federal Rules
of Civil Procedure, the Federal Rules of
Criminal Procedure, or other applicable
rules of procedure.
(5) Testimony means a statement in
any form, including personal
appearances before a court or other legal
tribunal, interviews, depositions,
telephonic, televised, or videographed
statements or any responses given
during discovery or similar proceeding
in the course of litigation.
rmajette on DSK89S0YB1PROD with RULES3
§ 1070.31 Service of summonses and
complaints.
(a) Only the General Counsel is
authorized to receive and accept
summonses or complaints sought to be
served upon the CFPB or CFPB
employees sued in their official
capacity. Such documents should be
delivered to the Office of the General
Counsel, Bureau of Consumer Financial
Protection, 1801 L Street, NW.,
Washington, DC 20036. This
authorization for receipt shall in no way
affect the requirements of service
elsewhere provided in applicable rules
and regulations.
(b) If, notwithstanding paragraph (a)
of this section, any summons or
complaint described in that paragraph is
delivered to an employee of the CFPB,
the employee shall decline to accept the
proffered service and may notify the
person attempting to make service of the
regulations set forth herein. If,
notwithstanding this instruction, an
employee accepts service of a document
described in paragraph (a), the
employee shall immediately notify and
deliver a copy of the summons and
complaint to the General Counsel.
(c) When a CFPB employee is sued in
an individual capacity for an act or
omission occurring in connection with
duties performed on behalf of the CFPB
(whether or not the officer or employee
is also sued in an official capacity), the
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
employee by law is to be served
personally with process. See Fed. R.
Civ. P. 4(i)(3). An employee sued in an
individual capacity for an act or
omission occurring in connection with
duties performed on behalf of the CFPB
shall immediately notify, and deliver a
copy of the summons and complaint to,
the General Counsel.
(d) The CFPB will only accept service
of process for an employee sued in his
or her official capacity. Documents for
which the General Counsel accepts
service in official capacity shall be
stamped ‘‘Service Accepted in Official
Capacity Only.’’ Acceptance of service
shall not constitute an admission or
waiver with respect to jurisdiction,
propriety of service, improper venue, or
any other defense in law or equity
available under applicable laws or rules.
§ 1070.32 Service of subpoenas, court
orders, and other demands for CFPB
information or action.
(a) Except in cases in which the CFPB
is represented by legal counsel who
have entered an appearance or
otherwise given notice of their
representation, only the General
Counsel is authorized to receive and
accept subpoenas or other demands or
requests directed to the CFPB or its
employees, whether civil or criminal in
nature, for:
(1) Records of the CFPB;
(2) Official information including, but
not limited to, testimony, affidavits,
declarations, admissions, responses to
interrogatories, or informal statements,
relating to material contained in the
files of the CFPB or which any CFPB
employee acquired in the course and
scope of the performance of his or her
official duties;
(3) Garnishment or attachment of
compensation of current or former
employees; or
(4) The performance or nonperformance of any official CFPB duty.
(b) Documents described in paragraph
(a) should be directed to the Office of
the General Counsel, Bureau of
Consumer Financial Protection, 1801 L
Street, NW., Washington, DC 20036.
This authorization for receipt shall in no
way affect the requirements of service
elsewhere provided in applicable rules
and regulations. Acceptance of such
documents by the General Counsel does
not constitute a waiver of any defense
that might otherwise exist with respect
to service under the Federal Rules of
Civil or Criminal Procedure or other
applicable laws or regulations.
(c) In the event that any demand or
request described in paragraph (a) is
sought to be delivered to a CFPB
employee other than in the manner
PO 00000
Frm 00017
Fmt 4701
Sfmt 4700
45387
prescribed in paragraph (b) of this
section, such employee shall, after
consultation with the General Counsel,
decline service and direct the server of
process to these regulations. If the
demand or request is nonetheless
delivered to the employee, the employee
shall immediately notify, and deliver a
copy of that document to, the General
Counsel.
(d) Except as otherwise provided in
this subpart, the CFPB is not an agent
for service, or otherwise authorized to
accept on behalf of its employees, any
subpoenas, orders, or other demands of
federal or state courts, or requests from
individuals or attorneys, which are not
related to the employees’ official duties
except upon the express, written
authorization of the individual CFPB
employee to whom such demand or
request is directed.
(e) Copies of any subpoenas, show
cause orders, or other demands of
federal or state courts, or requests from
private individuals or attorneys that are
directed to former employees of the
CFPB in connection with legal
proceedings arising out of the
performance of official duties shall also
be served upon General Counsel. The
CFPB shall not, however, serve as an
agent for service for the former
employee, nor is the CFPB otherwise
authorized to accept service on behalf of
its former employees. If the demand
involves their official duties as CFPB
employees, former employees who
receive subpoenas, show cause orders,
or similar compulsory process of federal
or state courts should also notify, and
deliver a copy of the document to, the
General Counsel.
§ 1070.33 Testimony and production of
documents prohibited unless approved by
the General Counsel.
(a) Unless authorized by the General
Counsel, no employee or former
employee of the CFPB shall, in response
to a demand or a request provide oral
or written testimony by deposition,
declaration, affidavit, or otherwise
concerning any official information.
(b) Unless authorized by the General
Counsel, no employee or former
employee shall, in response to a
demand or request, produce any
document or any material acquired as
part of the performance of that
employee’s duties or by virtue of that
employee’s official status.
§ 1070.34 Procedure when testimony or
production of documents is sought;
general.
(a) If, as part of a proceeding in which
the United States or the CFPB is not a
party, official information is sought
E:\FR\FM\28JYR3.SGM
28JYR3
45388
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
through a demand for testimony, CFPB
records, or other material, the party
seeking such information must (except
as otherwise required by federal law or
authorized by the General Counsel) set
forth in writing:
(1) The title and forum of the
proceeding, if applicable;
(2) A detailed description of the
nature and relevance of the official
information sought;
(3) A showing that other evidence
reasonably suited to the requester’s
needs is not available from any other
source; and
(4) If testimony is requested, the
intended use of the testimony, a general
summary of the desired testimony, and
a showing that no document could be
provided and used in lieu of testimony.
(b) To the extent he or she deems
necessary or appropriate, the General
Counsel may also require from the party
seeking such information a plan of all
reasonably foreseeable demands,
including but not limited to the names
of all employees and former employees
from whom discovery will be sought,
areas of inquiry, expected duration of
proceedings requiring oral testimony,
identification of potentially relevant
documents, or any other information
deemed necessary to make a
determination. The purpose of this
requirement is to assist the General
Counsel in making an informed decision
regarding whether testimony or the
production of documents or material
should be authorized.
(c) The General Counsel may consult
or negotiate with an attorney for a party,
or the party if not represented by an
attorney, to refine or limit a request or
demand so that compliance is less
burdensome.
(d) The General Counsel will notify
the CFPB employee and such other
persons as circumstances may warrant
of his or her decision regarding
compliance with the request or demand.
rmajette on DSK89S0YB1PROD with RULES3
§ 1070.35 Procedure when response to
demand is required prior to receiving
instructions.
(a) If a response to a demand
described in section 1070.34 of this
subpart is required before the General
Counsel renders a decision, the CFPB
will request that the appropriate CFPB
attorney or an attorney of the
Department of Justice, as appropriate,
take steps to stay, postpone, or obtain
relief from the demand pending
decision. If necessary, the attorney will:
(1) Appear with the employee upon
whom the demand has been made;
(2) Furnish the court or other
authority with a copy of the regulations
contained in this subpart;
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
(3) Inform the court or other authority
that the demand has been, or is being,
as the case may be, referred for the
prompt consideration of the appropriate
CFPB official; and
(4) Respectfully request the court or
authority to stay the demand pending
receipt of the requested instructions.
(b) In the event that an immediate
demand for production or disclosure is
made in circumstances which would
preclude the proper designation or
appearance of an attorney of the CFPB
or the Department of Justice on the
employee’s behalf, the employee, if
necessary, shall respectfully request
from the demanding court or authority
a reasonable stay of proceedings for the
purpose of obtaining instructions from
the General Counsel.
§ 1070.36 Procedure in the event of an
adverse ruling.
If a stay or, or other relief from, the
effect of a demand made pursuant to
sections 1070.34 and 1070.35 of this
subpart is declined or not obtained, or
if the court or other judicial or quasijudicial authority declines to stay the
effect of the demand made pursuant to
sections 1070.34 and 1070.35 of this
subpart, or if the court or other authority
rules that the demand must be complied
with irrespective of the General
Counsel’s instructions not to produce
the material or disclose the information
sought, the employee upon whom the
demand has been made shall
respectfully decline to comply with the
demand citing this subpart and United
States ex rel. Touhy v. Ragen, 340 U.S.
462 (1951).
§ 1070.37 Considerations in determining
whether the CFPB will comply with a
demand or request.
(a) In deciding whether to comply
with a demand or request, CFPB
officials and attorneys shall consider,
among other pertinent considerations:
(1) Whether such compliance would
be unduly burdensome or otherwise
inappropriate under the applicable rules
of discovery or the rules of procedure
governing the case or matter in which
the demand arose;
(2) Whether the number of similar
requests would have a cumulative effect
on the expenditure of CFPB resources;
(3) Whether compliance is
appropriate under the relevant
substantive law concerning privilege or
disclosure of information;
(4) The public interest;
(5) The need to conserve the time of
CFPB employees for the conduct of
official business;
(6) The need to avoid spending time
and money of the United States for
private purposes;
PO 00000
Frm 00018
Fmt 4701
Sfmt 4700
(7) The need to maintain impartiality
between private litigants in cases where
a substantial government interest is not
implicated;
(8) Whether compliance would have
an adverse effect on performance by the
CFPB of its mission and duties; and
(9) The need to avoid involving the
CFPB in controversial issues not related
to its mission.
(b) Among those demands and
requests in response to which
compliance will not ordinarily be
authorized are those with respect to
which any of the following factors, inter
alia, exist:
(1) Compliance would violate a
statute or applicable rule of procedure;
(2) Compliance would violate a
specific regulation or Executive order;
(3) Compliance would reveal
information properly classified in the
interest of national security;
(4) Compliance would reveal
confidential or privileged commercial or
financial information or trade secrets
without the owner’s consent;
(5) Compliance would compromise
the integrity of the deliberative
processes of the CFPB;
(6) Compliance would not be
appropriate or necessary under the
relevant substantive law governing
privilege;
(7) Compliance would reveal
confidential information; or
(8) Compliance would interfere with
ongoing investigations or enforcement
proceedings, compromise constitutional
rights, or reveal the identity of a
confidential informant.
(c) The CFPB may condition
disclosure of official information
pursuant to a request or demand on the
entry of an appropriate protective order.
§ 1070.38 Prohibition on providing expert
or opinion testimony.
(a) Except as provided in this section,
and subject to 5 CFR 2635.805, CFPB
employees or former employees shall
not provide opinion or expert testimony
based upon information which they
acquired in the scope and performance
of their official CFPB duties, except on
behalf of the CFPB or the United States
or a party represented by the CFPB, or
the Department of Justice, as
appropriate.
(b) Any expert or opinion testimony
by a former employee of the CFPB shall
be excepted from paragraph (a) of this
section where the testimony involves
only general expertise gained while
employed at the CFPB.
(c) Upon a showing by the requestor
of exceptional need or unique
circumstances and that the anticipated
testimony will not be adverse to the
E:\FR\FM\28JYR3.SGM
28JYR3
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
interests of the United States, the
General Counsel may, consistent with 5
CFR 2635.805, exercise his or her
discretion to grant special, written
authorization for CFPB employees, or
former employees, to appear and testify
as expert witnesses at no expense to the
United States.
(d) If, despite the final determination
of the General Counsel, a court of
competent jurisdiction or other
appropriate authority orders the
appearance and expert or opinion
testimony of a current or former CFPB
employee, that person shall
immediately inform the General
Counsel of such order. If the General
Counsel determines that no further legal
review of or challenge to the court’s
order will be made, the CFPB employee,
or former employee, shall comply with
the order. If so directed by the General
Counsel, however, the employee, or
former employee, shall respectfully
decline to testify.
(c) Disclosure of materials derived
from confidential information. Nothing
in this subpart shall limit the discretion
of the CFPB to disclose materials that it
derives from or creates using
confidential information to the extent
that such materials do not identify,
either directly or indirectly, any
particular person to whom the
confidential information pertains.
(d) Disclosability of confidential
information provided to the CFPB by
other agencies. Nothing in this subpart
requires or authorizes the CFPB to
disclose confidential information that
another agency has provided to the
CFPB to the extent that such disclosure
contravenes applicable law or the terms
of any agreement that exists between the
CFPB and the agency to govern the
CFPB’s treatment of information that the
agency provides to the CFPB.
Subpart D—Confidential Information
(a) Discretionary disclosure of
confidential supervisory information to
supervised financial institutions. The
CFPB may in its discretion, and to the
extent consistent with applicable law,
disclose confidential supervisory
information concerning a supervised
financial institution to that institution.
(b) Disclosure of confidential
supervisory information by supervised
financial institution.
(1) Any supervised financial
institution lawfully in possession of
confidential supervisory information of
the CFPB pursuant to this section may
disclose such information, or portions
thereof, to its directors, officers, and
employees, and to its parent company,
if any, and its parent company’s
directors, officers, and employees, to the
extent that the disclosure of such
confidential supervisory information is
relevant to the performance of such
individuals’ assigned duties.
(2) Any supervised financial
institution lawfully in possession of
confidential supervisory information of
the CFPB pursuant to this section may
disclose such information, or portions
thereof, to any certified public
accountant, legal counsel, or consultant
employed by the supervised financial
institution or its parent company, if any,
provided that the supervised financial
institution shall:
(i) Take reasonable steps to ensure
that such certified public accountant,
legal counsel, or consultant does not
utilize, make or retain copies of, or
disclose confidential supervisory
information for any purpose, without
the prior written approval of the CFPB’s
General Counsel, except as is necessary
§ 1070.40
Purpose and scope.
This subpart does not apply to
requests for official information made
pursuant to subparts B, C, or E of this
part.
rmajette on DSK89S0YB1PROD with RULES3
§ 1070.41 Non-disclosure of confidential
information.
(a) Non-disclosure. Except as required
by law or as provided in this part, no
employee or former employee of the
CFPB, or any other person in possession
of confidential information, shall
disclose such confidential information
by any means (including written or oral
communications) or in any format
(including paper and electronic
formats), to:
(1) Any person who is not an
employee of the CFPB; or
(2) Any CFPB employee when the
disclosure of such confidential
information to that employee is not
relevant to the performance of the
employee’s assigned duties.
(b) Disclosures to contractors and
consultants. Nothing in this subpart
shall limit the discretion of the CFPB to
provide confidential information to
consultants or contractors retained by
the CFPB, provided that such
consultants or contractors agree in
writing to treat such confidential
information in accordance with these
rules, federal laws and regulations that
apply to federal agencies for the
protection of the confidentiality of
personally identifiable information and
for data security and integrity, as well
as any additional conditions or
limitations that the CFPB may impose.
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
§ 1070.42 Disclosure of confidential
supervisory information to and by
supervised financial institutions.
PO 00000
Frm 00019
Fmt 4701
Sfmt 4700
45389
to provide advice to the supervised
financial institution, its parent
company, or the officers, directors, and
employees of such supervised financial
institution and parent company; and
(ii) Maintain a written account of all
disclosures of confidential supervisory
information that the supervised
financial institution makes to its
certified public accountant, legal
counsel, or consultant, as well as steps
it has taken to comply with paragraph
(b)(2)(i) of this section, and provide the
CFPB with a copy of such written
account upon request or demand of the
CFPB.
§ 1070.43 Disclosure of confidential
information to law enforcement agencies
and other government agencies.
(a) Required disclosure of confidential
information to government agencies.
The CFPB shall:
(1) Disclose a draft of a report of
examination of a supervised financial
institution prior to its finalization, in
accordance with 12 U.S.C. 5515(e)(1)(C),
and disclose a final report of
examination, including any and all
revisions made to such a report, to a
federal or state agency with jurisdiction
over that supervised financial
institution, provided that the CFPB
receives from the agency reasonable
assurances as to the confidentiality of
the information disclosed; and
(2) Disclose confidential consumer
complaint information to a federal or
state agency to facilitate preparation of
reports to Congress required by 12
U.S.C. 5493(b)(3)(C) and to facilitate the
CFPB’s supervision and enforcement
activities and its monitoring of the
market for consumer financial products
and services, provided that the agency
shall first give written assurance to the
CFPB that it will maintain such
information in a manner that conforms
to the standards that apply to federal
agencies for the protection of the
confidentiality of personally identifiable
information and for data security and
integrity.
(b) Discretionary disclosure of
confidential information to government
agencies.
(1) Upon receipt of a written request
that contains the information required
by paragraph (b)(2) of this paragraph,
the CFPB may, in its sole discretion,
disclose confidential information to a
federal or state agency to the extent that
disclosure of the information is relevant
to the exercise of the agency’s statutory
or regulatory authority or, with respect
to the disclosure of confidential
supervisory information, to a federal or
state agency having jurisdiction over a
supervised financial institution.
E:\FR\FM\28JYR3.SGM
28JYR3
45390
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
(2) To obtain access to confidential
information pursuant to paragraph (b)(1)
of this section, an authorized officer or
employee of the agency shall submit a
written request to the General Counsel,
who shall act upon the request in
consultation with the CFPB’s Associate
Director for Supervision and
Enforcement or other appropriate CFPB
personnel. The request shall include the
following:
(i) A description of the particular
information, kinds of information, and
where possible, the particular
documents to which access is sought;
(ii) A statement of the purpose for
which the information will be used;
(iii) A statement identifying the
agency’s legal authority for requesting
the documents;
(iv) A statement as to whether the
requested disclosure is permitted or
restricted in any way by applicable law
or regulation; and
(v) A commitment that the agency
will maintain the requested confidential
information in a manner that conforms
to the standards that apply to federal
agencies for the protection of the
confidentiality of personally identifiable
information and for data security and
integrity, as well as any additional
conditions or limitations that the CFPB
may impose.
(c) State requests for information
other than confidential information. A
request or demand by a state agency for
information or records of the CFPB
other than confidential information
shall be made and considered in
accordance with the rules set forth
elsewhere in this part.
(d) Negotiation of standing requests.
The CFPB may negotiate terms
governing the exchange of confidential
information with federal or state
agencies on a standing basis, as
appropriate.
§ 1070.44 Disclosure of confidential
consumer complaint information.
rmajette on DSK89S0YB1PROD with RULES3
Nothing in this part shall limit the
discretion of the CFPB, to the extent
permitted by law, to disclose
confidential consumer complaint
information as it deems necessary to
investigate, resolve, or otherwise
respond to consumer complaints or
inquiries concerning financial
institutions or consumer financial
products and services.
(a) The CFPB may disclose
confidential investigative information
and other confidential information, in
accordance with applicable law, as
follows:
15:57 Jul 27, 2011
Jkt 223001
§ 1070.46 Other disclosures of confidential
information.
(a) To the extent permitted by law and
as authorized by the Director in writing,
the CFPB may disclose confidential
information other than as set forth in
this subpart.
(b) Prior to disclosing confidential
information pursuant to paragraph (a) of
this section, the CFPB may, as it deems
appropriate under the circumstances,
provide written notice to the person to
whom the confidential information
pertains that the CFPB intends to
disclose its confidential information in
accordance with this section.
(c) The authority of the Director to
disclosure confidential information
pursuant to paragraph (a) shall not be
delegated. However, a person
authorized to perform the functions of
the Director in accordance with law may
exercise the authority of the Director as
set forth in this section.
§ 1070.47 Other rules regarding the
disclosure of confidential information.
§ 1070.45 Affirmative disclosure of
confidential information.
VerDate Mar<15>2010
(1) To a CFPB employee, as that term
is defined in § 1070.2 of this part and in
accordance with § 1070.41 of this
subpart;
(2) To either House of the Congress or
to an appropriate committee or
subcommittee of the Congress, as
provided by 12 U.S.C. 5562(d)(2);
(3) In investigational hearings and
witness interviews, as is reasonably
necessary, at the discretion of the CFPB;
(4) In an administrative or court
proceeding to which the CFPB is a
party. In the case of confidential
investigatory material that contains any
trade secret or privileged or confidential
commercial or financial information, as
claimed by designation by the submitter
of such material, or confidential
supervisory information, the submitter
may seek an appropriate protective or in
camera order prior to disclosure of such
material in a proceeding;
(5) To law enforcement and other
government agencies in accordance with
this subpart; or
(6) As required under any other
applicable law.
(a) Further disclosure prohibited.
(1) All confidential information made
available under this subpart shall
remain the property of the CFPB, unless
the General Counsel provides otherwise
in writing.
(2) Except as set forth in this section,
no supervised financial institution,
federal or state agency, any officer,
director, employee or agent thereof, or
any other person to whom the
confidential information is made
available under this subpart, may
PO 00000
Frm 00020
Fmt 4701
Sfmt 4700
further disclose such confidential
information without the prior written
permission of the General Counsel.
(3) A supervised financial institution,
federal or state agency, any officer,
director, employee or agent thereof, or
any other person to whom the CFPB’s
confidential information is made
available under this subpart, that
receives from a third party a legally
enforceable demand or request for such
confidential information (including but
not limited to, a subpoena or discovery
request or a request made pursuant to
the Freedom of Information Act, 5
U.S.C. 552, the Privacy Act of 1974, 5
U.S.C. 552a, or any state analogue to
such statutes) should:
(i) Inform the General Counsel of such
request or demand in writing and
provide the General Counsel with a
copy of such request or demand as soon
as practicable after receiving it;
(ii) In the case of a request made
pursuant to the Freedom of Information
Act, 5 U.S.C. 552, the Privacy Act, 5
U.S.C. 552a, or any state analogue to
such statutes, advise the requester that:
(A) The confidential information
sought may not be disclosed insofar as
it is the property of the CFPB; and
(B) Any request for the disclosure of
such confidential information is
properly directed to the CFPB pursuant
to its regulations set forth in this part.
(iii) In the case of all other types of
requests or demands, consult with the
General Counsel before complying with
the request or demand, and to the extent
applicable:
(A) Give the CFPB a reasonable
opportunity to respond to the demand
or request;
(B) Assert all reasonable and
appropriate legal exemptions or
privileges that the CFPB may request be
asserted on its behalf; and
(C) Consent to a motion by the CFPB
to intervene in any action for the
purpose of asserting and preserving any
claims of confidentiality with respect to
any confidential information.
(4) Nothing in this section shall
prevent a supervised financial
institution, federal or state agency, any
officer, director, employee or agent
thereof, or any other person to whom
the information is made available under
this subpart from complying with a
legally valid and enforceable United
States federal court order compelling
production of the CFPB’s confidential
information or, if compliance is deemed
compulsory, with a request or demand
from either House of the Congress or a
duly authorized committee of the
Congress. To the extent that compulsory
disclosure of confidential information
occurs as set forth in this paragraph, the
E:\FR\FM\28JYR3.SGM
28JYR3
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
producing party shall use its best efforts
to ensure that the requestor secures an
appropriate protective order or, if the
requestor is a legislative body, use its
best efforts to obtain the commitment or
agreement of the legislative body that it
will maintain the confidentiality of the
confidential information.
(5) No person obtaining access to
confidential information pursuant to
this subpart may make a personal copy
of any such information, and no person
may remove confidential information
from the premises of the institution or
agency in possession of such
information except as permitted by
specific language in this regulation or by
the CFPB.
(b) Additional conditions and
limitations. The CFPB may impose any
additional conditions or limitations on
disclosure or use under this subpart that
it determines are necessary.
(c) Non-waiver. The provision by the
CFPB of any confidential information
pursuant to this subpart does not
constitute a waiver, or otherwise affect,
any privilege any agency or person may
claim with respect to such information
under federal law.
(5) Record means any item, collection,
or grouping of information about an
individual that is maintained by an
agency, including, but not limited to,
his education, financial transactions,
medical history, and criminal or
employment history and that contains
his name or the identifying number,
symbol, or other identifying particular
assigned to the individual, such as a
finger or voiceprint or a photograph;
(6) Routine use means the disclosure
of a record that is compatible with the
purpose for which it was collected;
(7) System of records means a group
of any records under the control of an
agency from which information is
retrieved by the name of the individual
or by some identifying number, symbol,
or other identifying particular assigned
to the individual; and
(8) Statistical record means a record
in a system of records maintained for
statistical research or reporting purposes
only and not used in whole or in part
in making any determination about an
identifiable individual, except as
provided by 13 U.S.C. 8.
Subpart E—The Privacy Act
The Chief Privacy Officer is
authorized to:
(a) Respond to requests for access to,
accounting of, or amendment of records
contained in a system of records
maintained by the CFPB;
(b) Approve the publication of new
systems of records and amend existing
systems of record; and
(c) File any necessary reports related
to the Privacy Act.
rmajette on DSK89S0YB1PROD with RULES3
§ 1070.50
Purpose and scope; definitions.
(a) This subpart implements the
provisions of the Privacy Act of 1974, 5
U.S.C. 552a (the ‘‘Privacy Act’’). The
regulations apply to all records
maintained by the CFPB and which are
retrieved by an individual’s name or
personal identifier. The regulations set
forth the procedures for requests for
access to, or amendment of, records
concerning individuals that are
contained in systems of records
maintained by the CFPB. These
regulations should be read in
conjunction with the Privacy Act, which
provides additional information about
this topic.
(b) For purposes of this subpart, the
following definitions apply:
(1) The term Chief Privacy Officer
means the Chief Information Officer of
the CFPB or any CFPB employee to
whom the Chief Information Officer has
delegated authority to act under this
part;
(2) The term guardian means the
parent of a minor, or the legal guardian
of any individual who has been
declared to be incompetent due to
physical or mental incapacity or age by
a court of competent jurisdiction;
(3) Individual means a citizen of the
United States or an alien lawfully
admitted for permanent residence;
(4) Maintain includes maintain,
collect, use, or disseminate;
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
§ 1070.51 Authority and responsibilities of
the Chief Privacy Officer.
§ 1070.52
Fees.
(a) Copies of records. The CFPB shall
provide the requester with copies of
records requested pursuant to section
1070.53 of this subpart at the same cost
charged for duplication of records under
§ 1070.22 of this part.
(b) No fee. The CFPB will not charge
a fee if:
(1) Total charges associated with a
request are less than $5, or
(2) The requester is a CFPB employee
or former employee, or an applicant for
employment with the CFPB, and request
pertains to that employee, former
employee, or applicant.
§ 1070.53
Request for access to records.
(a) Procedures for making a request
for access to records. An individual’s
requests for access to records that
pertain to that individual (or to the
individual for whom the requester
serves as guardian) may be submitted to
the CFPB in writing or by electronic
means.
PO 00000
Frm 00021
Fmt 4701
Sfmt 4700
45391
(1) If submitted in writing, the request
shall be labeled ‘‘Privacy Act Request’’
and shall be addressed to the Chief
Privacy Officer, Bureau of Consumer
Financial Protection, 1801 L Street,
NW., Washington, DC 20036.
(2) If submitted by electronic means,
the request shall be labeled ‘‘Privacy Act
Request’’ and the request shall be
submitted as set forth at the CFPB’s Web
site, https://www.consumerfinance.gov.
(b) Content of a request for access to
records. A request for access to records
shall include:
(1) A statement that the request is
made pursuant to the Privacy Act;
(2) The name of the system of records
that the requester believes contains the
record requested, or a description of the
nature of the record sought in detail
sufficient to enable CFPB personnel to
locate the system of records containing
the record with a reasonable amount of
effort;
(3) Whenever possible, a description
of the nature of the record sought, the
date of the record or the period in which
the requester believes that the record
was created, and any other information
that might assist the CFPB in identifying
the record sought (e.g., maiden name,
dates of employment, account
information, etc.).
(4) Information necessary to verify the
requester’s identity pursuant to
paragraph (c) of this section;
(5) The mailing or email address
where the CFPB’s response or further
correspondence should be sent.
(c) Verification of identity. To obtain
access to the CFPB’s records pertaining
to a requester, the requester shall
provide proof to the CFPB of the
requester’s identity as provided below.
(1) In general, the following will be
considered adequate proof of a
requester’s identity:
(i) A photocopy of two forms of
identification, including one form of
identification that bears the requester’s
photograph, and one form of
identification that bears the requester’s
signature;
(ii) A photocopy of a single form of
identification that bears both the
requester’s photograph and signature; or
(iii) A statement swearing or affirming
the requester’s identity and to the fact
that the requester understands the
penalties provided in 5 U.S.C.
552a(i)(3).
(2) Notwithstanding paragraph (c)(1)
of this section, a designated official may
require additional proof of the
requester’s identity before action will be
taken on any request, if such official
determines that it is necessary to protect
against unauthorized disclosure of
information in a particular case. In
E:\FR\FM\28JYR3.SGM
28JYR3
45392
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
addition, if a requester seeks records
pertaining to an individual in the
requester’s capacity as that individual’s
guardian, the requester shall be required
to provide adequate proof of the
requester’s legal relationship before
action will be taken on any request.
(d) Request for accounting of previous
disclosures. An individual may request
an accounting of previous disclosures of
records pertaining to that individual in
a system of records as provided in 5
U.S.C. 552a(c). Such requests should
conform to the procedures and form for
requests for access to records set forth
in subsection (a) and (b) of this section.
§ 1070.54 CFPB procedures for
responding to a request for access.
(a) Acknowledgment and response.
The CFPB will provide written
acknowledgement of the receipt of a
request within twenty (20) business
days from the receipt of the request and
will, where practicable, respond to each
request within that twenty (20) day
period. When a full response is not
practicable within the twenty (20) day
period, the CFPB will respond as
promptly as possible.
(b) Disclosure.
(1) When the CFPB discloses
information in response to a request, the
CFPB will make the information
available for inspection and copying
during regular business hours as
provided in § 1070.13 of this part, or the
CFPB will mail it or email it the
requester, if feasible, upon request.
(2) The requester may bring with him
or her anyone whom the requester
chooses to see the requested material.
All visitors to the CFPB’s buildings
must comply with the applicable
security procedures.
(c) Denial of a request. If the CFPB
denies a request made pursuant to
§ 1070.53 of this subpart, it will inform
the requester in writing of the reason(s)
for denial and the procedures for
appealing the denial.
rmajette on DSK89S0YB1PROD with RULES3
§ 1070.55
records.
Special procedures for medical
If an individual requests medical or
psychological records pursuant to
§ 1070.53 of this subpart, the CFPB will
disclose them directly to the requester
unless the CFPB determines that such
disclosure could have an adverse effect
on the requester. If the CFPB makes that
determination, the CFPB will provide
the information to a licensed physician
or other appropriate representative that
the requester designates, who may
disclose those records to the requester
in a manner he or she deems
appropriate.
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
§ 1070.56
records.
Request for amendment of
(a) Procedures for making request.
(1) If an individual wishes to amend
a record that pertains to that individual
in a system of records, that individual
may submit a request in writing or by
electronic means to the Chief Privacy
Officer, as set forth in section
1070.53(a). The request shall be labeled
‘‘Privacy Act Amendment Request.’’
(2) A request for amendment of a
record must:
(i) Identify the system of records
containing the record for which
amendment is requested;
(ii) Specify the portion of that record
requested to be amended; and
(iii) Describe the nature and reasons
for each requested amendment.
(3) When making a request for
amendment of a record, the CFPB will
require a requester to verify his or her
identity under the procedures set forth
in § 1070.53(c) of this subpart, unless
the requester has already done so in a
related request for access or
amendment.
(b) Burden of proof. A request for
amendment of a record must explain
why the requester believes the record is
not accurate, relevant, timely, or
complete. The requester has the burden
of proof for demonstrating the
appropriateness of the requested
amendment, and the requester must
provide relevant and convincing
evidence in support of the request.
§ 1070.57 CFPB review of a request for
amendment of records.
(a) Time limits. The CFPB will
acknowledge a request for amendment
of records within ten (10) business days
after it receives the request. In the
acknowledgment, the CFPB may request
additional information necessary for a
determination on the request for
amendment. The CFPB will make a
determination on a request to amend a
record promptly.
(b) Contents of response to a request
for amendment. When the CFPB
responds to a request for amendment,
the CFPB will inform the requester in
writing whether the request is granted
or denied, in whole or in part. If the
CFPB grants the request, it will take the
necessary steps to amend the record
and, when appropriate and possible,
notify prior recipients of the record of
its action. If the CFPB denies the
request, in whole or in part, it will
inform the requester in writing:
(1) Why the request (or portion of the
request) was denied;
(2) That the requester has a right to
appeal; and
(3) How to file an appeal.
PO 00000
Frm 00022
Fmt 4701
Sfmt 4700
§ 1070.58 Appeal of adverse determination
of request for access or amendment.
(a) Appeal. A requester may appeal a
denial of a request made pursuant to
§§ 1070.53 or 1070.56 of this subpart
within ten (10) business days after the
CFPB notifies the requester that it has
denied the request.
(b) Content of Appeal. A requester
may submit an appeal in writing or by
electronic means as set forth in section
1070.53(a). The appeal shall be
addressed to the General Counsel and
labeled ‘‘Privacy Act Appeal.’’ The
appeal must also:
(1) Specify the background of the
request; and
(2) Provide reasons why the requester
believes the denial is in error.
(c) Determination. The General
Counsel will make a determination as to
whether to grant or deny an appeal
within thirty (30) business days from
the date it is received, unless the
General Counsel extends the time for
good cause.
(1) If the General Counsel grants an
appeal regarding a request for
amendment, he or she will take the
necessary steps to amend the record
and, when appropriate and possible,
notify prior recipients of the record of
its action.
(2) If the General Counsel denies an
appeal, he or she will inform the
requester of such determination in
writing, including the reasons for the
denial, and the requester’s right to file
a statement of disagreement and to have
a court review its decision.
(d) Statement of disagreement.
(1) If the General Counsel denies an
appeal regarding a request for
amendment, a requester may file a
concise statement of disagreement with
the denial. The CFPB will maintain the
requester’s statement with the record
that the requester sought to amend and
any disclosure of the record will include
a copy of the requester’s statement of
disagreement.
(2) When practicable and appropriate,
the CFPB will provide a copy of the
statement of disagreement to any prior
recipients of the record.
§ 1070.59
Restrictions on disclosure.
The CFPB will not disclose any record
about an individual contained in a
system of records to any person or
agency without the prior written
consent of that individual unless the
disclosure is authorized by 5 U.S.C.
552a(b). Disclosures authorized by 5
U.S.C. 552a(b) include disclosures that
are compatible with one or more routine
uses that are contained within the
CFPB’s Systems of Records Notices,
which are available on the CFPB’s Web
E:\FR\FM\28JYR3.SGM
28JYR3
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
site, at https://
www.consumerfinance.gov.
§ 1070.60
Exempt records.
(a) Exempt systems of records.
Pursuant to 5 U.S.C. 552a(k)(2), the
CFPB exempts the systems of records
listed below from 5 U.S.C. 552a(c)(3),
(d), (e)(1), (e)(4)(G)–(H), and (f), and
§§ 1070.53 through 1070.59 of this
subpart, to the extent that such systems
of records contain investigatory
materials compiled for law enforcement
purposes, provided, however, that if any
individual is denied any right, privilege,
or benefit to which he or she would
otherwise be entitled under federal law,
or for which he or she would otherwise
be eligible as a result of the maintenance
of such material, such material shall be
disclosed to such individual, except to
the extent that the disclosure of such
material would reveal the identity of a
source who furnished information to the
CFPB under an express promise that the
identity of the source would be held in
confidence:
(1) CFPB.002 Depository Institution
Supervision Database
(2) CFPB.003 Non-Depository
Institution Supervision Database
(3) CFPB.004 Enforcement Database
(b) Information compiled for civil
actions or proceedings. This regulation
does not permit an individual to have
access to any information compiled in
reasonable anticipation of a civil action
or proceeding.
rmajette on DSK89S0YB1PROD with RULES3
§ 1070.61 Training; rules of conduct;
penalties for non-compliance.
(a) Training. The Chief Privacy Officer
shall institute a training program to
instruct CFPB employees and
employees of Government contractors
covered by 5 U.S.C. 552a(m), who are
involved in the design, development,
operation or maintenance of any CFPB
system of records, on a continuing basis
with respect to the duties and
responsibilities imposed on them and
the rights conferred on individuals by
the Privacy Act, the regulations in this
part, and any other related regulations.
Such training shall provide suitable
emphasis on the civil and criminal
penalties imposed on the CFPB and the
individual employees by the Privacy
Act for non-compliance with specified
requirements of the Act as implemented
by the regulations in this subpart.
(b) Rules of conduct. The following
rules of conduct are applicable to
employees of the CFPB (including, to
the extent required by the contract or 5
U.S.C. 552a(m), Government contractors
and employees of such contractors),
who are involved in the design,
development, operation or maintenance
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
of any system of records, or in maintain
any records, for or on behalf of the
CFPB.
(1) The head of each office of the
CFPB shall be responsible for assuring
that employees subject to such official’s
supervision are advised of the
provisions of the Privacy Act, including
the criminal penalties and civil
liabilities provided therein, and the
regulations in this subpart, and that
such employees are made aware of their
individual and collective
responsibilities to protect the security of
personal information, to assure its
accuracy, relevance, timeliness and
completeness, to avoid unauthorized
disclosure either orally or in writing,
and to insure that no system of records
is maintained without public notice.
(2) Employees of the CFPB involved
in the design, development, operation,
or maintenance of any system of
records, or in maintaining any record
shall:
(i) Collect no information of a
personal nature from individuals unless
authorized to collect it to achieve a
function or carry out a responsibility of
the CFPB;
(ii) Collect information, to the extent
practicable, directly from the individual
to whom it relates;
(iii) Inform each individual asked to
supply information, on the form used to
collect the information or on a separate
form that can be retained by the
individual—
(A) The authority (whether granted by
statute, or by executive order of the
President) which authorizes the
solicitation of the information and
whether disclosure of such information
is mandatory or voluntary;
(B) The principal purpose or purposes
for which the information is intended to
be used;
(C) The routine uses which may be
made of the information, as published
pursuant to 5 U.S.C. 552a(e)(4)(D); and
(D) The effects on the individual, if
any, of not providing all or any part of
the requested information.
(iv) Not collect, maintain, use or
disseminate information concerning an
individual’s religious or political beliefs
or activities or membership in
associations or organizations, unless
expressly authorized by statute or by the
individual about whom the record is
maintained or unless pertinent to and
within the scope of an authorized law
enforcement activity;
(v) Advise their supervisors of the
existence or contemplated development
of any record system which is capable
of retrieving information about
individuals by individual identifier;
PO 00000
Frm 00023
Fmt 4701
Sfmt 4700
45393
(vi) Assure that no records maintained
in a CFPB system of records are
disseminated without the permission of
the individual about whom the record
pertains, except when authorized by 5
U.S.C. 552a(b);
(vii) Maintain and process
information concerning individuals
with care in order to insure that no
inadvertent disclosure of the
information is made either within or
without the CFPB;
(viii) Prior to disseminating any
record about an individual to any
person other than an agency, unless the
dissemination is made pursuant to 5
U.S.C. 552a(b)(2) of this section, make
reasonable efforts to assure that such
records are accurate, complete, timely,
and relevant for agency purposes; and
(ix) Assure that an accounting is kept
in the prescribed form, of all
dissemination of personal information
outside the CFPB, whether made orally
or in writing, unless disclosed under 5
U.S.C. 552 or subpart B of this part.
(3) The head of each office of the
CFPB shall, at least annually, review the
record systems subject to their
supervision to insure compliance with
the provisions of the Privacy Act of
1974 and the regulations in this subpart.
§ 1070.62
Preservation of records.
The CFPB will preserve all
correspondence pertaining to the
requests that it receives under this part,
as well as copies of all requested
records, until disposition or destruction
is authorized by title 44 of the United
States Code or the National Archives
and Records Administration’s General
Records Schedule 14. Records will not
be disposed of while they are the subject
of a pending request, appeal,
proceeding, or lawsuit.
§ 1070.63 Use and collection of social
security numbers.
The CFPB will ensure that employees
authorized to collect information are
aware:
(a) That individuals may not be
denied any right, benefit, or privilege as
a result of refusing to provide their
social security numbers, unless the
collection is authorized either by a
statute or by a regulation issued prior to
1975; and
(b) That individuals requested to
provide their social security numbers
must be informed of:
(1) Whether providing social security
numbers is mandatory or voluntary;
(2) Any statutory or regulatory
authority that authorizes the collection
of social security numbers; and
(3) The uses that will be made of the
numbers.
E:\FR\FM\28JYR3.SGM
28JYR3
45394
Federal Register / Vol. 76, No. 145 / Thursday, July 28, 2011 / Rules and Regulations
Dated: July 22, 2011.
Sam Valverde,
Deputy Executive Secretary, Department of
the Treasury.
[FR Doc. 2011–19038 Filed 7–27–11; 8:45 am]
rmajette on DSK89S0YB1PROD with RULES3
BILLING CODE 4810–25–P
VerDate Mar<15>2010
15:57 Jul 27, 2011
Jkt 223001
PO 00000
Frm 00024
Fmt 4701
Sfmt 9990
E:\FR\FM\28JYR3.SGM
28JYR3
Agencies
[Federal Register Volume 76, Number 145 (Thursday, July 28, 2011)]
[Rules and Regulations]
[Pages 45372-45394]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-19038]
[[Page 45371]]
Vol. 76
Thursday,
No. 145
July 28, 2011
Part III
Bureau of Consumer Financial Protection
-----------------------------------------------------------------------
12 CFR Part 1070
Disclosure of Records and Information; Final Rule
Federal Register / Vol. 76 , No. 145 / Thursday, July 28, 2011 /
Rules and Regulations
[[Page 45372]]
-----------------------------------------------------------------------
BUREAU OF CONSUMER FINANCIAL PROTECTION
12 CFR Part 1070
[Docket No. CFPB-2011-0003]
RIN 3170-AA01
Disclosure of Records and Information
AGENCY: Bureau of Consumer Financial Protection.
ACTION: Interim final rule with request for public comment.
-----------------------------------------------------------------------
SUMMARY: This interim final rule establishes procedures for the public
to obtain information from the Bureau of Consumer Financial Protection,
under the Freedom of Information Act, the Privacy Act of 1974, and in
legal proceedings. This interim final rule also establishes the CFPB's
rules regarding the confidential treatment of information obtained from
persons in connection with the exercise of its authorities under
federal consumer financial law.
DATES: This interim final rule is effective July 28, 2011. Written
comments must be submitted by September 26, 2011.
ADDRESSES: You may submit comments, identified by Docket No. CFPB-2011-
0003, by any of the following methods:
Electronic: https://www.regulations.gov. Follow the
instructions for submitting comments.
Mail or Hand Delivery/Courier in Lieu of Mail: Monica
Jackson, Office of the Executive Secretary, Consumer Financial
Protection Bureau, 1801 L Street, NW., Washington, DC 20036.
All submissions must include the agency name and docket number or
Regulatory Information Number (RIN) for this rulemaking. In general,
all comments received will be posted without change to https://www.regulations.gov. In addition, comments will be available for public
inspection and copying at 1801 L Street, NW., Washington, DC 20036, on
official business days between the hours of 10 a.m. and 5 p.m. Eastern
Time. You can make an appointment to inspect the documents by
telephoning (202) 435-7275.
All comments, including attachments and other supporting materials,
will become part of the public record and subject to public disclosure.
Sensitive personal information, such as account numbers or Social
Security numbers, should not be included. Comments will not be edited
to remove any identifying or contact information.
FOR FURTHER INFORMATION CONTACT: Monica Jackson, Office of the
Executive Secretary, Consumer Financial Protection Bureau, 1801 L
Street, NW., Washington, DC 20036, 202-435-7275.
SUPPLEMENTARY INFORMATION:
I. Background
On July 21, 2010, the President signed into law the Dodd-Frank Wall
Street Reform and Consumer Protection Act (Pub. L. 111-203). Title X of
that law is the Consumer Financial Protection Act of 2010 (the
``Act''), which created the Bureau of Consumer Financial Protection
(the ``CFPB''). Pursuant to the provisions of the Act, the CFPB will
begin to exercise its authority to regulate the offering and provision
of consumer financial products and services under the federal consumer
financial laws on July 21, 2011.\1\
---------------------------------------------------------------------------
\1\ Section 1066 of the Act grants the Secretary of the Treasury
interim authority to perform certain functions of the CFPB. Pursuant
to that authority, Treasury publishes this interim final rule on
behalf of the CFPB.
---------------------------------------------------------------------------
In order to establish procedures to facilitate public interaction
with the CFPB, the CFPB is issuing this interim final rule. The CFPB
invites public comment on all aspects of this interim final rule and
will take those comments into account before publishing a final rule.
II. Summary of Interim Final Rule
This interim final rule establishes procedures for the CFPB that
are necessary to implement the Freedom of Information Act, 5 U.S.C. 552
(the ``FOIA'') and the Privacy Act of 1974, 5 U.S.C. 552a (the
``Privacy Act''). Various provisions of these statutes either require
or authorize federal agencies to promulgate implementing regulations.
See 5 U.S.C. 552(a)(4)(A)(i); id. at 552(a)(6)(B)(iv); id. at
552(a)(6)(D)(1); id. at 552(a)(6)(E); id. at 552a(f); id. at 552(k).
Pursuant to the Federal Housekeeping Statute, 5 U.S.C. 301 (as
interpreted by United States ex rel. Touhy v. Ragen, 340 U.S. 462
(1951) and subsequent related case law) and/or the Federal Records Act,
44 U.S.C. ch. 30, the interim final rule also establishes a process by
which parties may seek testimony or records from the CFPB for use in
litigation and certain other proceedings. Finally, the interim final
rule governs the CFPB's treatment of confidential information pursuant
to sections 1022 and 1052 of the Act.
A. Summary of Subpart A: General Provisions
Subpart A of part 1070 of the rules sets forth general provisions
applicable to the remainder of the part. Section 1070.1 sets forth the
CFPB's authorities for issuing its rules, which include provisions of
the Act that require or authorize the CFPB to disclose, share, or
maintain the confidentiality of certain information that the CFPB
obtains from others or generates itself. Section 1070.1 also identifies
the purposes of the rules in part 1070.
Section 1070.2 defines terms that are utilized elsewhere in part
1070 of the rules. Several of these terms warrant brief discussion. For
example, we intend for our definition of the term ``civil investigative
demand material'' in section 1070.2(e) to encompass all types of
materials provided to the CFPB in response to a civil investigative
demand that the CFPB issues in accordance with section 1052 of the Act.
As stated in section 1052 and reiterated in section 1070.2(e) of these
rules, civil investigative demand material includes documentary
materials, such written reports and answers to questions, tangible
things, oral testimony, or any combination thereof. As defined, the
term ``civil investigative demand material'' also includes such
materials to the extent that a person, through negotiations with the
CFPB or otherwise, agrees to provide them to the CFPB voluntarily or in
lieu of receiving a civil investigative demand.
Section 1070.2(f) defines the term ``confidential information.''
Confidential information refers to three categories of non-public
information--confidential consumer complaint information, confidential
investigative information, and confidential supervisory information--
that the CFPB shall protect from various types of disclosure in
accordance with Consumer Financial Protection Act and other laws. The
term also includes other CFPB information that is exempt from
disclosure pursuant to one or more of the statutory exemptions to the
FOIA.
Section 1070.2(g) defines ``confidential consumer complaint
information'' to mean information that the CFPB receives from the
public or from other agencies or organizations, or which the CFPB
generates through its own efforts pursuant to sections 1013 and 1034 of
the Act, that comprises or documents consumer complaints or inquiries
concerning financial institutions or consumer financial products and
services. The term includes information, such as personally
identifiable information, that is protected from public disclosure
under the FOIA.
Section 1070.2(h) defines ``confidential investigative
information'' to include all manner of materials received, generated,
or compiled by the CFPB in the course of its investigative activities,
including materials received
[[Page 45373]]
through the issuance of civil investigative demands. It also includes
confidential supervisory information and confidential consumer
complaint information to the extent that such materials serve as a
basis for or are utilized for purposes of, an investigation. Lastly,
the term includes materials that other federal and state agencies
provide to the CFPB or create for its use in investigating a possible
violation of federal consumer financial law.
Section 1070.2(i) defines ``confidential supervisory information''
to include various materials that the CFPB generates or receives that
relate to the examination of financial institutions. These materials
include, first, examination, inspection, visitation, operating,
condition, and compliance reports, and any information contained in,
relating to, or derived from such reports. Second, the term includes
documentary materials, including reports of examination, that the CFPB
prepares or that are prepared by others for use by the CFPB in
exercising its supervisory authority over financial institutions, as
well as information derived from such documentary materials. Third, the
term includes the CFPB's communications with financial institutions and
agencies to the extent that such communications relate to the exercise
of the CFPB's supervisory authority over financial institutions.
Fourth, confidential supervisory information includes information that
financial institutions provide to the CFPB to help it to evaluate the
risks associated with consumer financial products and services and
whether institutions should be deemed ``covered persons,'' as that term
is defined by 12 U.S.C. 5481. Finally, the term includes other
supervision-related information that is exempt from public disclosure
under the FOIA pursuant to 5 U.S.C. 552(b)(8).
B. Summary of Subpart B: Rules Implementing the Freedom of Information
Act
Subpart B contains the CFPB's rules that implement the Freedom of
Information Act, 5 U.S.C. 552. The FOIA grants the public an
enforceable right to obtain access to or copies of federal agency
records unless disclosure of those records, or information contained
within them, is exempt from disclosure pursuant to one or more
statutory exemptions and exclusions. The FOIA also requires federal
agencies to routinely publish in the Federal Register, or make
available to the public, certain information concerning their
organizational structures, policies and procedures, final opinions and
orders, and records that have or are likely to become the objects of
frequent FOIA requests. The regulations in this subpart implement the
FOIA as required or authorized by various provisions of the statute.
See 5 U.S.C. 552(a)(4)(A)(i); id. at 552(a)(6)(B)(iv); id. at
552(a)(6)(D)(1); id. at 552(a)(6)(E).
The CFPB modeled its FOIA regulations upon regulations promulgated
by the other federal agencies, including the Treasury Department. The
CFPB sought the input of the Department of Justice and the National
Archives and Records Administration's Office of Government Information
Services, which is responsible for promoting best practices among
federal agencies as to their FOIA regulations and practices.
Because most of the CFPB's FOIA regulations track the statute
itself and set forth requirements and procedures that are typical of
most federal agencies, we do not deem it necessary to provide a
detailed analysis of these regulations.
C. Summary of Subpart C: Disclosure of CFPB Information in Connection
With Legal Proceedings
Subpart C of the rules sets forth procedures for serving the CFPB
and its employees with copies of documents in connection with legal
proceedings, such as summonses, complaints, subpoenas, and other
litigation-related requests or demands for the CFPB's records or
official information. Subpart C also describes the CFPB's procedures
for considering such requests or demands for official information.
These regulations (which are sometimes referred to as Touhy
regulations) are modeled after similar regulations of other federal
agencies. Below is a brief summary of these regulations.
Sections 1070.31-1070.33 of these regulations provide that, except
as otherwise required by law, the CFPB's General Counsel is authorized
to receive and accept service of process of, and the General Counsel is
authorized to respond to, summonses and complaints in which the CFPB or
its employees (in their official capacities) are sued, as well as
subpoenas, court orders, and litigation demands and requests for the
production of the CFPB's records and official information that are
directed to the CFPB or its employees.
Section 1070.34 requires parties demanding the production of the
CFPB's documents or testimony, in legal proceedings in which the United
States or the CFPB are not parties, to provide the CFPB with certain
information about the demand or request, including the name and forum
of the proceeding, a detailed description of the nature of the
information or testimony sought and its intended uses and relevance, a
showing that the evidence sought through the production of the CFPB's
records or testimony is not available from other sources, and, as the
General Counsel deems appropriate, a statement of the party's plans to
demand additional testimony or documents in the future. Unless and
until a party provides this required information, the CFPB will not
respond to a demand it receives.
Section 1070.37 sets forth various factors that the General Counsel
shall consider in deciding whether to comply with a demand or request
for the production of the CFPB's records or testimony. This section
also lists factors that will normally cause the CFPB to refuse
compliance with such a demand or request. These factors pertain to
prudential considerations and discovery privileges established by
federal statutes, rules, and case law.
Finally, section 1070.38 prohibits CFPB employees or former
employees from providing opinion or expert testimony based upon
information (other than general expertise) which they acquired in the
scope and performance of their official CFPB duties, except to the
extent that they provide such testimony on behalf of the United States
or a party represented by the CFPB or the Department of Justice. The
General Counsel has discretion to waive this prohibition if the
requestor demonstrates an exceptional need or unique circumstances and
that the anticipated testimony will neither be adverse to the United
States nor require the United States to pay the employee's or former
employee's travel or other expenses associated with providing the
requested testimony.
D. Summary of Subpart D: Confidential Information
Subpart D of the rules pertains to the protection and disclosure of
confidential information that the CFPB generates and receives during
the course of its work. Various provisions of the Act require the CFPB
to promulgate regulations providing for the confidentiality of certain
types of information and to protect such information from public
disclosure. Other provisions of the Act, however, require or authorize
the CFPB to share information, under certain circumstances, with other
federal and state agencies to the extent that they share jurisdiction
with the CFPB as to the supervision of financial institutions, the
enforcement of consumer financial protection laws, or the investigation
and resolution of consumer complaints
[[Page 45374]]
regarding financial institutions or consumer financial products and
services. In implementing these provisions, the CFPB has sought to
provide the maximum protection for confidential information, while
ensuring its ability to share or disclose information to the extent
necessary to achieve its mission.
The CFPB recognizes that much of the information that it will
generate and obtain during the course of its activities will be
commercially, competitively, and personally sensitive in nature, and
generally warrants heightened protection. The need for greater
protection for these categories of information is reflected in the
substantive law of privilege and in various statutes, including the
FOIA and the Privacy Act, that provide for the protection of such
information from disclosure.
Notwithstanding these concerns, there are instances in which the
disclosure of confidential information will be necessary or appropriate
for the CFPB to accomplish its statutory mission, such as the
investigation and resolution of consumer complaints or the enforcement
of federal consumer financial law. Disclosures may also serve the
public interest where federal and state agencies share elements of the
CFPB's mission and where, by sharing information, they can do their
jobs more effectively.
The regulations in this subpart balance these competing concerns by
generally prohibiting the CFPB and its employees from disclosing
confidential information to non-employees, and even in certain cases to
its employees, except in limited circumstances. Even where the CFPB
permits disclosures of confidential information, the CFPB imposes
strict limits upon the further use and dissemination of disclosed
information.
Where appropriate, the CFPB has based the regulations in this
subpart upon regulations of the other federal financial regulatory
agencies that provide for the confidentiality and disclosure of certain
information generated or received in the course of supervising,
investigating, or pursuing enforcement actions against financial
institutions. A summary of this subpart follows below.
As a preliminary matter, section 1070.2 of the rules, which we
discuss above, defines the term ``confidential information'' as well as
the three categories of confidential information to which this subpart
refers: Confidential consumer complaint information, confidential
investigatory information, and confidential supervisory information. In
certain circumstances, the statute requires disparate treatment of
these three categories of confidential information.
Section 1070.41(a) generally prohibits the disclosure of
confidential information by the CFPB's employees, former employees, or
other persons who possess the CFPB's confidential information, to non-
employees of the CFPB or to CFPB employees for whom such information is
not relevant to the performance of their assigned duties. This
prohibition includes disclosures made by any means (including written
or oral communications) or in any format (including paper and
electronic formats).
Excluded from this general prohibition are disclosures of
confidential information to consultants and contractors of the CFPB who
agree, in writing, to protect the confidentiality of the information in
accordance with federal law as well as any additional conditions or
limitations that the CFPB may impose upon them.
Section 1070.41(c) states that the CFPB is not precluded from
disclosing materials that it derives from or creates using confidential
information, provided that such materials do not identify, either
directly or indirectly, any particular persons to whom the confidential
information pertains. This paragraph clarifies that the CFPB may create
and publish reports, analyses, and other materials derived from
confidential information so long as the reports, analyses, or other
materials do not identify the subject of such information or discuss
the information in such a way that one could infer the identity of the
person it concerns. For example, the CFPB is not precluded from
publishing reports that contain aggregate data derived from
confidential information, provided the report cannot be used in
conjunction with other publicly available information to re-identify
the source of the information.
Section 1070.41(d) clarifies that nothing in subpart D requires or
authorizes the CFPB to disclose confidential information that another
agency has provided to the CFPB to the extent that such disclosure
contravenes applicable law or the terms of any agreement that exists
between the CFPB and the agency to govern the CFPB's treatment of
information that the agency provides to the CFPB.
Section 1070.42(a) provides that the CFPB may, in its discretion,
disclose confidential supervisory information, such as reports of
examination, to supervised financial institutions to which the reports
pertain. To the extent that the CFPB chooses to do so, section
1070.42(b) prohibits institutions from further disseminating the
confidential information it receives except in limited circumstances.
Supervised financial institutions may share confidential supervisory
information with their directors, officers, and employees, and with
those of their parent companies, to the extent that the disclosure of
such confidential supervisory information is relevant to the
performance of such individuals' assigned duties. Supervised financial
institutions may also share confidential supervisory information with
their (or their parent companies') outside legal counsel, certified
public accountants, and consultants, provided that the supervised
financial institutions take reasonable steps to ensure that such legal
counsel, accountants, or consultants do not utilize, make or retain
copies of, or further disclose confidential information except as is
necessary to provide advice to the supervised financial institutions,
their parent companies, or to their respective directors, officers, or
employees. Furthermore, the institutions must keep written records of
their disclosures of confidential information to their legal counsel,
accountants, and consultants, along with the steps they have taken to
ensure that these accountants, legal counsel, and consultants do not
improperly utilize, make or retain copies of, or disclose such
information. Supervised financial institutions shall provide these
written records to the CFPB, upon request or demand.
Section 1070.43 sets forth circumstances under which the CFPB shall
or may disclose various categories of confidential information to law
enforcement agencies and to other government agencies.
Section 1070.43(a)(1) implements sections 1022(c)(6)(C)(i) and
1025(e)(1)(C) of the Act, which require the CFPB to share with federal
and state agencies having jurisdiction over supervised financial
institutions, the CFPB's reports of examination of those supervised
financial institutions, including drafts thereof, final reports, and
revisions to final reports, provided that the CFPB receives from the
agency reasonable assurances as to the confidentiality of the
information provided.
Section 1070.43(a)(2) implements section 1013(b)(3)(D) of the Act,
which requires the CFPB to share confidential consumer complaint
information with federal and state agencies, provided that the agency
first gives written assurance to the CFPB that it will maintain such
information in a manner that conforms to the standards that apply to
federal agencies for the protection of the
[[Page 45375]]
confidentiality of personally identifiable information and for data
security and integrity.
Section 1070.43(b)(1), meanwhile, authorizes the CFPB to make
discretionary disclosures of confidential information to federal and
state agencies under certain circumstances. For example, this provision
implements section 1022(c)(6)(C)(ii) of the Act, which authorizes the
CFPB, upon request, to share confidential supervisory information about
supervised financial institutions (other than reports of examination)
with federal and state agencies having jurisdiction over those
institutions. Section 1070.43(b)(1) also authorizes the CFPB, upon
request, to share confidential investigatory information about
supervised financial institutions with federal and state agencies
having jurisdiction over those institutions.
Section 1070.43(b)(2) sets forth procedures for federal and state
agencies to follow when requesting access to the CFPB's confidential
information as set forth in section 1070.43(b)(1). Requests must be
submitted in writing by authorized officers or employees of the
agencies to the CFPB's General Counsel, who will act upon it in
consultation with the CFPB's Associate Director for Supervision and
Enforcement or with other appropriate CFPB personnel. Requests should
describe the nature of the confidential information and documents
sought and the purposes for which it will be used. Requests should also
identify the agency's legal authority for requesting the documents and
any provisions that restrict CFPB's disclosure. Finally, the requests
should state that the requesting agency will maintain the requested
confidential information in accordance with these rules and in a manner
that conforms to the standards that apply to federal agencies for the
protection of the confidentiality of personally identifiable
information and for data security and integrity. Moreover, the requests
should commit the agencies to adhere to any additional conditions or
limitations that the CFPB, in its discretion, decides to impose.
Section 1070.43(c) clarifies that requests by state agencies for
information or records of the CFPB that do not constitute confidential
information must be made in accordance with the CFPB's FOIA regulations
set forth in subpart B.
Sections 1070.43(d) permit certain federal and state agencies to
negotiate agreements that provide for standing requests for the
exchange of confidential information.
Section 1070.44 states that nothing in this part limits the CFPB's
discretion to disclose confidential consumer complaint information, to
the extent permitted by law, to the extent that such disclosure is
necessary to investigate, resolve, or otherwise respond to consumer
complaints or inquires regarding financial institutions or consumer
financial products and services.
Section 1070.45(a) permits the CFPB to affirmatively disclose
confidential investigative information, such as civil investigative
demand material and other confidential information that becomes part of
the CFPB's investigative files, during the course of the CFPB's
investigations and enforcement proceedings. Thus, the CFPB may disclose
confidential information to its enforcement personnel and in
investigational hearings and witness interviews, as is reasonably
necessary, and to Congress upon request. The CFPB may also disclose
confidential information in administrative or court proceedings to
which the CFPB is a party. In the case of confidential investigatory
material that contains any trade secret or privileged or confidential
commercial or financial information, as claimed by designation by the
submitter of such material, or confidential supervisory information,
the submitter may seek an appropriate protective or in camera order
prior to disclosure of such material in a proceeding. Furthermore, the
CFPB may disclose confidential information to law enforcement and other
government agencies in accordance with this subpart and as required
under any other applicable law.
Section 1070.46 provides that notwithstanding the other rules in
subpart D that restrict the circumstances under which the CFPB may
disclose confidential information, the Director may authorize other
disclosures of confidential information to the extent permitted by law.
The CFPB does not intend for this provision to eviscerate the
prohibition in section 1070.41 on the disclosure of confidential
information. The CFPB intends for this provision to account for
circumstances in which there is an unforeseen and exigent need for the
CFPB to disclose confidential information for purposes or in a manner
not otherwise provided for in these regulations. To circumscribe the
extent to which the CFPB utilizes this provision to disclose
confidential information, this section provides that the disclosure of
confidential information may occur only with the prior written
authorization of the Director. The responsibility may not be delegated
by the Director, except that a person authorized by law to perform the
functions of the Director may also exercise this responsibility. For
example, pursuant to section 1066 of the Act, the Treasury Secretary
may perform this function in the absence of a Director.
Section 1070.46(b) requires the CFPB to provide prior written
notice to the person to whom the confidential information pertains (to
the extent that the CFPB deems such notice to be appropriate under the
circumstances) that the CFPB intends to disclose its confidential
information, in accordance with this section. We note that the other
federal bank regulatory agencies retain similar discretion to disclose
confidential information.
Section 1070.47(a) declares the CFPB's retained ownership of any
confidential information it discloses to federal or state agencies, to
supervised financial institutions, or to other persons as provided in
subpart D. It prohibits further disclosures of such information without
the CFPB's prior written authorization. It directs recipients of
confidential information who receive requests or demands for its
further disclosure to refer such requests or demands to the CFPB,
afford the CFPB an opportunity to respond or intervene, and to assert
legal exemptions or privileges on the CFPB's behalf if so requested. To
the extent that requests for confidential information are made pursuant
to the FOIA, the Privacy Act, or state law equivalents of those
statutes, section 1070.47(a)(3) requires federal or state agency
recipients to refer such requests to the CFPB for its response. As
provided by section 1070.47(a)(4), nothing in this section precludes a
recipient of confidential information under subpart D from disclosing
such information pursuant to a valid federal court order or a request
or demand from a duly authorized committee of the United States
Congress. In such cases where disclosure is compulsory, the disclosing
party shall use its best efforts to secure a protective order or
agreement that maintains the confidentiality of the confidential
information disclosed.
Section 1070.47(b) permits the CFPB to impose any additional
conditions or limitations that it deems prudent upon its disclosures of
confidential information to other agencies or persons.
Section 1070.47(c) clarifies that disclosures of confidential
information pursuant to subpart D are not intended and should not be
construed to constitute a waiver of any privileges that are otherwise
available to the CFPB or
[[Page 45376]]
to any agency or person with respect to this confidential information.
E. Summary of Subpart E: The Privacy Act
Subpart E contains the CFPB's rules that implement the Privacy Act
of 1974, 5 U.S.C. 552a. The Privacy Act serves to balance the
government's need to maintain information about individuals with the
rights of individuals to be protected against unwarranted invasions of
their privacy stemming from federal agencies' collection, maintenance,
use, and disclosure of personal information about them.
The regulations in this subpart implement the Privacy Act, as
required by 5 U.S.C. 552a(f), by establishing procedures by which the
public may request access to information or records that the CFPB
maintains about them, request amendment or correction of such
information or records, and request an accounting of disclosures of
their records by the CFPB.
As with its FOIA regulations, the CFPB modeled its Privacy Act
regulations upon regulations promulgated by the other federal agencies,
including the Treasury Department. Because most of the CFPB's Privacy
Act regulations track the statute itself and set forth requirements and
procedures that are typical of most federal agencies, we do not deem it
necessary to provide a detailed analysis of these regulations.
Nevertheless, we briefly summarize and discuss section 1070.60(a)
of subpart E, which identifies three systems of records (CFPB.002
Depository Institution Supervision Database, CFPB.003 Non-Depository
Institution Supervision Database, and CFPB.004 Enforcement Database)
that, pursuant to 5 U.S.C. 552a(k)(2), the CFPB has exempted from
requirements of the Privacy Act that otherwise grant the public access
to the CFPB's records contained within these systems of records, 5
U.S.C. 552a(d), require the CFPB to account for disclosures of records
contained in the systems of records, id. at 552a(c)(3) require the CFPB
to maintain in such systems only as much information about individuals
as is relevant and necessary to accomplish the CFPB's statutory
mission, id. at 552(e)(1), and require the CFPB to publish certain
information about these systems and how to access them. Id. at
552a(e)(1), (e)(4)(G)-(I), (f).
The CFPB has exempted these three systems of records from the
foregoing requirements of the Privacy Act because these systems of
records will contain information relating to the CFPB's supervision of
financial institutions and its investigations into violations of and
its enforcement of the federal consumer financial laws. Because the
CFPB's supervision and enforcement activities may examine or target the
conduct of individuals, granting such individuals access to the CFPB's
information about them and publishing accounts of the CFPB's disclosure
of such information could interfere with or undermine these activities.
For example, granting individuals access to the CFPB's examination and
investigative records regarding them could reveal to the individuals
that their conduct is of interest to the CFPB or is a target of its
examinations or investigations, thereby leading such individuals to
conceal, alter, destroy, or fabricate evidence.
The exemption is also needed in order to encourage persons having
knowledge of violations of the federal consumer financial laws to
report such information, and to protect such sources from embarrassment
or recrimination, as well as to protect their right to privacy. It is
essential that the identities of all individuals who furnish
information under an express promise of confidentiality be protected.
III. Procedural Requirements
The CFPB has determined that good cause exists, pursuant to 5
U.S.C. 553(b), to publish these regulations as an interim final rule.
When the CFPB is authorized on July 21, 2011 to begin exercising
various regulatory authorities, it will be necessary to promptly
establish procedures to facilitate the CFPB's interactions with the
public. The CFPB's failure to promptly establish such procedures will
impair the public's right to gain access to information about the CFPB
and about themselves that the CFPB maintains. The absence of
confidentiality regulations will also impair the confidentiality and
privacy rights of those who submit sensitive information to the CFPB as
well as the ability of the CFPB to use that information to carry out
its statutory mission. Furthermore, the CFPB has consulted other
federal financial regulatory agencies and the Office of Government
Information Services about the interim final rule. Thus, the CFPB
concludes that notice and public comment are unnecessary for these
regulations and that delay will be contrary to the public interest. For
the same reasons, the CFPB has determined that this interim rule should
be issued without a delayed effective date pursuant to 5 U.S.C.
553(d)(3).
The CFPB further concludes that subpart D of the interim final
rule, which governs the disclosure of the CFPB's confidential
information, constitutes an agency rule of organization, procedure, or
practice that is exempt from notice and public comment pursuant to 5
U.S.C. 553(b).
Notwithstanding these conclusions, the CFPB invites public comment
on this interim final rule.
Because no notice of proposed rulemaking is required, the
provisions of the Regulatory Flexibility Act (5 U.S.C. Chapter 6) do
not apply.
The regulations in this part do not contain any information
collection requirement that requires the approval of OMB under the
Paperwork Reduction Act, 44 U.S.C. 3501 et seq.
The CFPB has conducted an analysis of benefits, costs, and impacts
\2\ and consulted with appropriate Federal agencies. In developing the
interim final rule, the CFPB considered potential benefits and costs to
consumers and covered persons, including the impact on access to
consumer financial products and services. The CFPB concludes that the
interim final rule will benefit consumers and covered persons by
granting them access, as required by the Freedom of Information Act, 5
U.S.C. 552, and the Privacy Act of 1974, 5 U.S.C. 552a, to certain
records and information of the CFPB. It will also benefit consumers and
covered persons by protecting the confidentiality of sensitive
information that pertains to them and which the CFPB receives or
generates during the course of its work. The interim final rule will
not impose any obligations on consumers or covered persons and it does
not have any direct relevance to consumers' access to consumer
financial products and services. Although the interim final rule allows
the CFPB to disclose confidential information outside of the CFPB in
certain instances, such disclosures are largely required by the Act or
are consistent with disclosure practices of the other federal financial
regulatory agencies. Any costs that may ensue from such disclosures are
likely to be minimal because the rule restricts the circumstances under
which confidential information may be disclosed, the permissible
recipients of such disclosed information, the further disclosure and
dissemination of such information by its recipients, and in many
instances, the rule requires prior
[[Page 45377]]
notice of disclosure to affected persons. Moreover, the sharing of
confidential information that the interim final rule contemplates is
necessary for the CFPB--along with other federal and state agencies
that share the CFPB's responsibilities regarding the supervision of
financial institutions and the enforcement of consumer financial laws--
to fulfill these responsibilities effectively, efficiently, and to the
overall benefit of consumers and covered persons alike.
---------------------------------------------------------------------------
\2\ Section 1022(b)(2)(A) addresses the consideration of the
potential benefits and costs of regulation to consumers and
industry, including the potential reduction of access by consumers
to consumer financial products or services; the impact of proposed
rules on depository institutions and credit unions with $10 billion
or less in total assets as described in Section 1026 of the Dodd-
Frank Act; and the impact on consumers in rural areas.
---------------------------------------------------------------------------
The CFPB has consulted with the prudential regulators and the
Department of Housing and Urban Development, including with regard to
the consistency of such rules with the prudential, market, or systemic
objectives administered by such agencies.
List of Subjects in 12 CFR Part 1070
Confidential business information, consumer protection, freedom of
information, privacy.
For the reasons set forth above, the Bureau of Consumer Financial
Protection amends Chapter X in Title 12 of the Code of Federal
Regulations by adding a new part 1070 to read as follows:
TITLE 12--BANKS AND BANKING
CHAPTER X--BUREAU OF CONSUMER FINANCIAL PROTECTION
PART 1070--DISCLOSURE OF RECORDS AND INFORMATION
Subpart A--General Provisions and Definitions
Sec.
1070.1 Authority, purpose and scope.
1070.2 General definitions.
1070.3 Custodian of records; certification; alternative authority.
1070.4 Records of the CFPB not to be otherwise disclosed.
Subpart B--Freedom of Information Act
1070.10 General.
1070.11 Information made available; discretionary disclosures.
1070.12 Publication in the Federal Register.
1070.13 Public inspection and copying.
1070.14 Requests for CFPB records.
1070.15 Responsibility for responding to requests for CFPB records.
1070.16 Timing of responses to requests for CFPB records.
1070.17 Requests for expedited processing.
1070.18 Responses to requests for CFPB records.
1070.19 Classified information.
1070.20 Requests for business information provided to the CFPB.
1070.21 Administrative appeals.
1070.22 Fees for processing requests for CFPB records.
1070.23 Authority and responsibilities of the Chief FOIA Officer.
Subpart C--Disclosure of CFPB Information in Connection With Legal
Proceedings
1070.30 Purpose and scope; definitions.
1070.31 Service of summonses and complaints.
1070.32 Service of subpoenas, court orders, and other demands for
CFPB information or action.
1070.33 Testimony and production of documents prohibited unless
approved by the General Counsel.
1070.34 Procedure when testimony or production of documents is
sought; general.
1070.35 Procedure when response to demand is required prior to
receiving instructions.
1070.36 Procedure in the event of an adverse ruling.
1070.37 Considerations in determining whether the CFPB will comply
with a demand or request.
1070.38 Prohibition on providing expert or opinion testimony.
Subpart D--Confidential Information
1070.40 Purpose and scope.
1070.41 Non-disclosure of confidential information.
1070.42 Disclosure of confidential supervisory information to and by
supervised financial institutions.
1070.43 Disclosure of confidential information to law enforcement
agencies and other government agencies.
1070.44 Disclosure of confidential consumer complaint information.
1070.45 Affirmative disclosure of confidential information.
1070.46 Other disclosures of confidential information.
1070.47 Other rules regarding the disclosure of confidential
information.
Subpart E--Privacy Act
1070.50 Purpose and scope; definitions.
1070.51 Authority and responsibilities of the Chief Privacy Officer.
1070.52 Fees.
1070.53 Request for access to records.
1070.54 CFPB procedures for responding to a request for access.
1070.55 Special procedures for medical records.
1070.56 Request for amendment of records.
1070.57 CFPB review of a request for amendment of records.
1070.58 Appeal of adverse determination of request for access or
amendment.
1070.59 Restrictions on disclosure.
1070.60 Exempt records.
1070.61 Training; rules of conduct; penalties for non-compliance.
1070.62 Preservation of records.
1070.63 Use and collection of Social Security numbers.
Authority: 12 U.S.C. 3401; 12 U.S.C. 5481 et seq.; 5 U.S.C.
552; 5 U.S.C. 552a; 18 U.S.C. 1905; 18 U.S.C. 641; 44 U.S.C. ch. 30;
5 U.S.C. 301.
Subpart A--General Provisions and Definitions
Sec. 1070.1 Authority, purpose, and scope.
(a) Authority. (1) This part is issued by the Bureau of Consumer
Financial Protection, an independent Bureau within the Federal Reserve
System, pursuant to the Consumer Financial Protection Act of 2010, 12
U.S.C. 5481 et seq.; the Freedom of Information Act, 5 U.S.C. 552; the
Privacy Act of 1974, 5 U.S.C. 552a; the Federal Records Act, 44 U.S.C.
3101; the Paperwork Reduction Act, 44 U.S.C. 3510; the Right to
Financial Privacy Act of 1978, 12 U.S.C. 3401; the Trade Secrets Act,
18 U.S.C. 1905; 18 U.S.C. 641; and any other applicable law that
establishes a basis for the exercise of governmental authority by the
CFPB.
(2) This part establishes mechanisms for carrying out the CFPB's
statutory responsibilities under the statutes in paragraph (a)(1) of
this section to the extent those responsibilities require the
disclosure, production, or withholding of information. In this regard,
the CFPB has determined that the CFPB, and its delegates, may disclose
information of the CFPB, in accordance with the procedures set forth in
this part, whenever it is necessary or appropriate to do so in the
exercise of any of the CFPB's authority. The CFPB has determined that
all such disclosures, made in accordance with the rules and procedures
specified in this part, are authorized by law.
(b) Purpose and scope. This part contains the CFPB's rules relating
to the disclosure of records and information generated by and obtained
by the CFPB.
(1) Subpart A contains general provisions and definitions used in
this part.
(2) Subpart B implements the Freedom of Information Act, 5 U.S.C.
552.
(3) Subpart C sets forth the procedures with respect to subpoenas,
orders, or other requests for CFPB information in connection with legal
proceedings.
(4) Subpart D provides for the protection of confidential
information and procedures for sharing confidential information with
supervised institutions, government agencies, and others in certain
circumstances.
(5) Subpart E implements the Privacy Act of 1974, 5 U.S.C. 552a.
Sec. 1070.2 General definitions.
For purposes of this part:
(a) Business day means any day except Saturday, Sunday or a legal
federal holiday.
(b) CFPB means the Bureau of Consumer Financial Protection.
[[Page 45378]]
(c) Chief FOIA Officer means the Chief Operating Officer of the
CFPB, or any CFPB employee to whom the Chief Operating Officer has
delegated authority to act under this part.
(d) Chief Operating Officer means the Chief Operating Officer of
the CFPB, or any CFPB employee to whom the Chief Operating Officer has
delegated authority to act under this part.
(e) Civil investigative demand material means any documentary
material, written report, or answers to questions, tangible thing, or
transcript of oral testimony received by the CFPB in any form or format
pursuant to a civil investigative demand, as those terms are set forth
in 12 U.S.C. 5562, or received by the CFPB voluntarily in lieu of a
civil investigative demand.
(f) Confidential information means confidential consumer complaint
information, confidential investigative information, and confidential
supervisory information, as well as any other CFPB information that may
be exempt from disclosure under the Freedom of Information Act pursuant
to 5 U.S.C. 552(b). Confidential information does not include
information contained in records that have been made publicly available
by the CFPB or information that has otherwise been publicly disclosed
by an employee with the authority to do so.
(g) Confidential consumer complaint information means information
received or generated by the CFPB, pursuant to 12 U.S.C. 5493 and 5534,
that comprises or documents consumer complaints or inquiries concerning
financial institutions or consumer financial products and services and
responses thereto, to the extent that such information is exempt from
disclosure pursuant to 5 U.S.C. 552(b).
(h) Confidential investigative information means:
(1) Civil investigative demand material; and
(2) Any documentary material prepared by, on behalf of, received
by, or for the use by the CFPB or any other federal or state agency in
the conduct of an investigation of or enforcement action against a
person, and any information derived from such documents.
(i)(1) Confidential supervisory information means:
(i) Reports of examination, inspection and visitation, non-public
operating, condition, and compliance reports, and any information
contained in, derived from, or related to such reports;
(ii) Any documents, including reports of examination, prepared by,
or on behalf of, or for the use of the CFPB or any other federal,
state, or foreign government agency in the exercise of supervisory
authority over a financial institution, and any information derived
from such documents;
(iii) any communications between the CFPB and a supervised
financial institution or a federal, state, or foreign government agency
related to the CFPB's supervision of the institution;
(iv) Any information provided to the CFPB by a financial
institution to enable the CFPB to monitor for risks to consumers in the
offering or provision of consumer financial products or services, or to
assess whether an institution should be considered a covered person, as
that term is defined by 12 U.S.C. 5481; and/or
(v) Information that is exempt from disclosure pursuant to 5 U.S.C.
552(b)(8).
(2) Confidential supervisory information does not include documents
prepared by a financial institution for its own business purposes and
that the CFPB does not possess.
(j) Director means the Director of the CFPB or his or her designee,
or a person authorized to perform the functions of the Director in
accordance with law.
(k) Employee means all current employees or officials of the CFPB,
including employees of contractors and any other individuals who have
been appointed by, or are subject to the supervision, jurisdiction, or
control of the Director, as well as the Director. The procedures
established within this part also apply to former employees where
specifically noted.
(l) Financial institution means any person involved in the offering
or provision of a ``financial product or service,'' including a
``covered person'' or ``service provider,'' as those terms are defined
by 12 U.S.C. 5481.
(m) General Counsel means the General Counsel of the CFPB or any
CFPB employee to whom the General Counsel has delegated authority to
act under this part.
(n) Person means an individual, partnership, company, corporation,
association (incorporated or unincorporated), trust, estate,
cooperative organization, or other entity.
(o) Report of examination means the report prepared by the CFPB
concerning the examination or inspection of a supervised financial
institution.
(p) Supervised financial institution means a financial institution
subject to the CFPB's supervisory authority.
Sec. 1070.3 Custodian of records; certification; alternative
authority.
(a) Custodian of records. The Chief Operating Officer is the
official custodian of all records of the CFPB, including records that
are in the possession or control of the CFPB or any CFPB employee.
(b) Certification of record. The Chief Operating Officer may
certify the authenticity of any CFPB record or any copy of such record,
for any purpose, and for or before any duly constituted federal or
state court, tribunal, or agency.
(c) Alternative authority. Any action or determination required or
permitted to be done by the Chief Operating Officer may be done by any
employee who has been duly designated for this purpose by the Chief
Operating Officer.
Sec. 1070.4 Records of the CFPB not to be otherwise disclosed.
Except as provided by this part, employees or former employees of
the CFPB, or others in possession of a record of the CFPB that the CFPB
has not already made public, are prohibited from disclosing such
records, without authorization, to any person who is not an employee of
the CFPB.
Subpart B--Freedom of Information Act
Sec. 1070.10 General.
This subpart contains the regulations of the CFPB implementing the
Freedom of Information Act (the ``FOIA''), 5 U.S.C. 552, as amended.
These regulations set forth procedures for requesting access to records
maintained by the CFPB. These regulations should be read together with
the FOIA, the 1987 Office of Management and Budget Guidelines for FOIA
Fees, the CFPB's Privacy Act regulations set forth in subpart E, and
the FOIA webpage on the CFPB's Web site, https://www.consumerfinance.gov, which provide additional information about
this topic.
Sec. 1070.11 Information made available; discretionary disclosures.
(a) In general. The FOIA provides for public access to information
and records developed or maintained by federal agencies. Generally, the
FOIA divides agency information into three major categories and
provides methods by which each category of information is to be made
available to the public. The three major categories of information are
as follows:
(1) Information required to be published in the Federal Register
(see section 1070.12 of this subpart);
(2) Information required to be made available for public inspection
and copying or, in the alternative, to be published and offered for
sale (see section 1070.13 of this subpart); and
[[Page 45379]]
(3) Information required to be made available to any member of the
public upon specific request (see sections 1070.14 through 1070.22 of
this subpart).
(b) Discretionary disclosures. Even though a FOIA exemption may
apply to the information or records requested, the CFPB may, if not
precluded by law, elect under the circumstances not to apply the
exemption. The fact that the exemption is not applied by the CFPB in
response to a particular request shall have no precedential
significance in processing other requests, but is merely an indication
that, in the processing of the particular request, the CFPB finds no
necessity for applying the exemption.
(c) Disclosures of records frequently requested. Subject to the
application of the FOIA exemptions and exclusions (5 U.S.C. 552(b) and
(c)), the CFPB shall make publicly available, as provided by section
1070.13 of this subpart, all records regardless of form or format,
which have been released previously to any person under 5 U.S.C.
552(a)(3) and sections 1070.14 through 1070.22 of this subpart, and
which the CFPB determines have become or are likely to become the
subject of subsequent requests for substantially the same records
because they are clearly of interest to the public at large. When the
CFPB receives three (3) or more requests for substantially the same
records, then the CFPB shall also make the released records publicly
available.
Sec. 1070.12 Publication in the Federal Register.
(a) Requirement. The CFPB shall separately state, publish and
maintain current in the Federal Register for the guidance of the public
the following information:
(1) Descriptions of its central and field organization and the
established place at which, the persons from whom, and the methods
whereby, the public may obtain information, make submissions or
requests, or obtain decisions;
(2) Statements of the general course and method by which its
functions are channeled and determined, including the nature and
requirements of all formal and informal procedures available;
(3) Rules of procedure, descriptions of forms available or the
places at which forms may be obtained, and instructions as to the scope
and contents of all papers, reports, or examinations;
(4) Substantive rules of general applicability adopted as
authorized by law, and statements of general policy or interpretations
of general applicability formulated and adopted by the CFPB; and
(5) Each amendment, revision, or repeal of matters referred to in
paragraphs (a)(1) through (4) of this section.
(b) Exceptions. Publication of the information under clause (a) of
this subpart shall be subject to the application of the FOIA exemptions
and exclusions (5 U.S.C. 552(b) and (c)) and the limitations provided
in 5 U.S.C. 552(a)(1).
Sec. 1070.13 Public inspection and copying.
(a) In general. Subject to the application of the FOIA exemptions
and exclusions (5 U.S.C. 552(b) and (c)), the CFPB shall, in
conformance with 5 U.S.C. 552(a)(2), make available for public
inspection and copying, including by posting on the CFPB's Web site,
https://www.consumerfinance.gov, or, in the alternative, promptly
publish and offer for sale the following information:
(1) Final opinions, including concurring and dissenting opinions,
and orders made in the adjudication of cases;
(2) Those statements of policy and interpretations which have been
adopted by the CFPB but are not published in the Federal Register;
(3) Its administrative staff manuals and instructions to staff that
affect a member of the public;
(4) Copies of all records made publicly available pursuant to
section 1070.11 of this subpart; and
(5) A general index of the records referred to in paragraph (a)(4)
of this section.
(b) Information made available online. For records required to be
made available for public inspection and copying pursuant to 5 U.S.C.
552(a)(2) (paragraphs (a)(1) through (4) of this section), as soon as
practicable, the CFPB shall make such records available on its e-FOIA
Library, located at https://www.consumerfinance.gov.
(c) Record availability at the on-site e-FOIA Library. Any member
of the public may, upon request, access the CFPB's e-FOIA Library via a
computer terminal at 1801 L Street, NW., Washington, DC 20036. Such a
request may be made by electronic means as set forth on the CFPB's Web
site, https://www.consumerfinance.gov, or in writing, to the Chief FOIA
Officer, Bureau of Consumer Financial Protection, 1801 L Street, NW.,
Washington, DC 20036. The request must indicate a preferred date and
time for the requested access. The CFPB reserves the right to arrange a
different date and time with the requester, if necessary.
(d) Redaction of identifying details. To prevent a clearly
unwarranted invasion of personal privacy, the CFPB may redact
identifying details contained in any matter described in paragraphs
(a)(1) through (4) of this section before making such matters available
for inspection or publication. The justification for the redaction
shall be explained fully in writing, and the extent of such redaction
shall be indicated on the portion of the record which is made available
or published, unless including that indication would harm an interest
protected by the exemption in 5 U.S.C. 552(b) under which the redaction
is made. If technically feasible, the extent of the redaction shall be
indicated at the place in the record where the redaction is made.
Sec. 1070.14 Requests for CFPB records.
(a) In general. Subject to the application of the FOIA exemptions
and exclusions (5 U.S.C. 552(b) and (c)), the CFPB shall promptly make
its records available to any person pursuant to a request that conforms
to the rules and procedures of this section.
(b) Form of request. A request for records of the CFPB shall be
made in writing or by electronic means.
(1) If a request is made in writing, it shall be addressed to the
Chief FOIA Officer, Bureau of Consumer Financial Protection, 1801 L
Street, NW., Washington, DC 20036. The request shall be labeled
``Freedom of Information Act Request.''
(2) If a request is made by electronic means, it shall be submitted
as set forth on the CFPB's Web site, https://www.consumerfinance.gov.
The request shall be labeled ``Freedom of Information Act Request.''
(c) Content of request. (1) In order to ensure the CFPB's ability
to respond in a timely manner, a FOIA request should describe the
records that the requester seeks in sufficient detail to enable CFPB
personnel to locate them with a reasonable amount of effort. Whenever
possible, the request should include specific information about each
record sought, such as the date, title or name, author, recipient, and
subject matter of the record. If known, the requester should include
any file designations or descriptions for the records requested. As a
general rule, the more specific the requester is about the records or
type of records requested, the more likely the CFPB will be able to
locate those records in response to the request;
(2) In order to ensure the CFPB's ability to communicate
effectively with
[[Page 45380]]
the requester, a request should include contact information for the
requester, including, to the extent available, a mailing address,
telephone number, and e-mail address at which the CFPB may contact the
requester regarding the request;
(3) The request should state whether the requester wishes to
inspect the records or desires to receive an electronic copy or have a
copy made and furnished without first inspecting the records;
(4) For the purpose of determining any fees that may apply to
processing a request, a requester should indicate in the request
whether the requester is a commercial user, an educational institution,
non-commercial scientific institution, representative of the news
media, governmental entity, or ``other'' requester, as those terms are
defined in section 1070.22(b) of this subpart, and the basis for
claiming that fee category. Requesters may seek assistance in
determining the appropriate fee category by contacting the CFPB's FOIA
Public Liaison at the telephone number listed on the CFPB's Web site,
https://www.consumerfinance.gov. The CFPB will use any information
provided to the FOIA Public Liaison solely for the purpose of
determining the appropriate fee category that applies to the requester;
(5) If a requester seeks a waiver or reduction of fees associated
with processing a request, then the request shall include a statement
to that effect as is required by section 1070.22(e) of this subpart.
Any request that does not seek a waiver or reduction of fees
constitutes an agreement of the requester to pay any and all fees (of
up to $25) that may apply to the request, as otherwise set forth in
section 1070.22 of this subpart, except that the requester may specify
in the request an upper limit (of not less than $25) that the requester
is willing to pay to process the request; and
(6) If a requester seeks expedited processing of a request, then
the request must include a statement to that effect as is required by
section 1070.17 of this subpart.
(d) Perfected requests; effect of request deficiencies. For
purposes of computing its deadline to respond to a request, the CFPB
will deem itself to have received a request only if, and on the date
that, it receives a request that contains all of the information
required by and that otherwise conforms with paragraphs (b) and (c) of
this section. A request that another agency refers to the CFPB will be
deemed to have been received by the CFPB on the date the request was
received from the referring agency. The CFPB need not accept a request,
process a request, or be bound by any deadlines in this subpart for
processing a request that fails to conform to the requirements of
paragraphs (b) and (c) of this section. If a request is deficient in
any material respect, then the CFPB may return it to the requester and
advise the requester in what respect the request is deficient, and what
additional information is needed to respond to the request. The
requester may then amend or resubmit the request. A determination by
the CFPB that a request is deficient in any respect is not a denial of
a request for records and such determinations are not subject to
appeal. If a requester fails to respond to a CFPB notification that a
request is deficient within thirty (30) days of the CFPB's
notification, the CFPB will deem the request withdrawn.
(e) Requests by an individual for CFPB records pertaining to that
individual. An individual who wishes to inspect or obtain copies of
records of the Bureau that pertain to that individual shall file a
request in accordance with subpart E of these rules.
(f) Requests for CFPB records pertaining to another individual.
Where a request for records pertains to a third party, a requester may
receive greater access by submitting either a notarized authorization
signed by that individual or a declaration by that individual made in
compliance with the requirements set forth in 28 U.S.C. 1746
authorizing disclosure of the records to the requester, or submits
proof that the individual is deceased (e.g., a copy of a death
certificate or an obituary). The CFPB may require a requester to supply
additional information if necessary in order to verify that a
particular individual has consented to disclosure.
Sec. 1070.15 Responsibility for responding to requests for CFPB
records.
(a) In general. In determining which records are responsive to a
request, the CFPB ordinarily will include only records in its
possession as of the date the CFPB begins its search for them. If any
other date is used, the CFPB shall inform the requester of that date.
(b) Authority to grant or deny requests. The Chief FOIA Officer
shall be authorized to grant or deny any request for a record of the
CFPB.
(c) Consultations and referrals. (1) When a requested record has
been created by an agency other than the CFPB, the CFPB shall refer the
record to the originating agency for a direct response to the
reque