Patient Protection and Affordable Care Act; Establishment of Exchanges and Qualified Health Plans, 41866-41927 [2011-17610]
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Federal Register / Vol. 76, No. 136 / Friday, July 15, 2011 / Proposed Rules
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
45 CFR Parts 155 and 156
[CMS–9989–P]
RIN 0938–AQ67
Patient Protection and Affordable Care
Act; Establishment of Exchanges and
Qualified Health Plans
Department of Health and
Human Services.
ACTION: Proposed rule.
AGENCY:
This proposed rule would
implement the new Affordable
Insurance Exchanges (‘‘Exchanges’’),
consistent with title I of the Patient
Protection and Affordable Care Act of
2010 (Pub. L. 111–148) as amended by
the Health Care and Education
Reconciliation Act of 2010 (Pub. L. 111–
152), referred to collectively as the
Affordable Care Act. The Exchanges will
provide competitive marketplaces for
individuals and small employers to
directly compare available private
health insurance options on the basis of
price, quality, and other factors. The
Exchanges, which will become
operational by January 1, 2014, will
help enhance competition in the health
insurance market, improve choice of
affordable health insurance, and give
small businesses the same purchasing
clout as large businesses.
A detailed Preliminary Regulatory
Impact Analysis associated with this
proposed rule is available at https://
cciio.cms.gov under ‘‘Regulations and
Guidance.’’ A summary of the
aforementioned analysis is included as
part of this proposed rule.
DATES: To be assured consideration,
comments must be received at one of
the addresses provided below, no later
than 5 p.m. Eastern Standard Time
(EST) on September 28, 2011.
ADDRESSES: In commenting, please refer
to file code CMS–9989–P. Because of
staff and resource limitations, we cannot
accept comments by facsimile (FAX)
transmission.
You may submit comments in one of
four ways (please choose only one of the
ways listed):
1. Electronically. You may submit
electronic comments on this regulation
to https://www.regulations.gov. Follow
the instructions under the ‘‘More Search
Options’’ tab.
2. By regular mail. You may mail
written comments to the following
address ONLY: Centers for Medicare &
Medicaid Services, Department of
Health and Human Services, Attention:
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SUMMARY:
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CMS–9989–P, P.O. Box 8010, Baltimore,
MD 21244–8010.
Please allow sufficient time for mailed
comments to be received before the
close of the comment period.
3. By express or overnight mail. You
may send written comments to the
following address ONLY: Centers for
Medicare & Medicaid Services,
Department of Health and Human
Services, Attention: CMS–9989–P, Mail
Stop C4–26–05, 7500 Security
Boulevard, Baltimore, MD 21244–1850.
4. By hand or courier. If you prefer,
you may deliver (by hand or courier)
your written comments before the close
of the comment period to either of the
following addresses:
a. For delivery in Washington, DC—
Centers for Medicare & Medicaid
Services, Department of Health and
Human Services, Room 445–G, Hubert
H. Humphrey Building, 200
Independence Avenue, SW.,
Washington, DC 20201.
(Because access to the interior of the
Hubert H. Humphrey Building is not
readily available to persons without
Federal government identification,
commenters are encouraged to leave
their comments in the CMS drop slots
located in the main lobby of the
building. A stamp-in clock is available
for persons wishing to retain a proof of
filing by stamping in and retaining an
extra copy of the comments being filed.)
b. For delivery in Baltimore, MD—
Centers for Medicare & Medicaid
Services, Department of Health and
Human Services, 7500 Security
Boulevard, Baltimore, MD 21244–1850.
If you intend to deliver your
comments to the Baltimore address,
please call telephone number (410) 786–
9994 in advance to schedule your
arrival with one of our staff members.
Comments mailed to the addresses
indicated as appropriate for hand or
courier delivery may be delayed and
received after the comment period.
Submission of comments on
paperwork requirements. You may
submit comments on this document’s
paperwork requirements by following
the instructions at the end of the
‘‘Collection of Information
Requirements’’ section in this
document. For information on viewing
public comments, see the beginning of
the ‘‘SUPPLEMENTARY INFORMATION’’
section.
FOR FURTHER INFORMATION CONTACT:
Laurie McWright at (301) 492–4372 for
general information matters.
Alissa DeBoy at (301) 492–4428 for
general information and matters
related to part 155.
Michelle Strollo at (301) 492–4429 for
matters related to enrollment.
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Pete Nakahata at (202) 680–9049 for
matters related to part 156.
SUPPLEMENTARY INFORMATION:
Abbreviations
Affordable Care Act—The Affordable Care
Act of 2010 (which is the collective term for
the Patient Protection and Affordable Care
Act (Pub. L. 111–148) and the Health Care
and Education Reconciliation Act (Pub. L.
111–152))
BHP Basic Health Program
CAHPS Consumer Assessment of
Healthcare Providers and Systems
CHIP Children’s Health Insurance Program
CMS Centers for Medicare & Medicaid
Services
DOL U.S. Department of Labor
ERISA Employee Retirement Income
Security Act (29 U.S.C. section 1001, et
seq.)
FEHBP Federal Employees Health Benefits
Program
HEDIS Healthcare Effectiveness Data and
Information Set
HHS U.S. Department of Health and Human
Services
HIPAA Health Insurance Portability and
Accountability Act of 1996 (Pub. L. 104–
191)
HMO Health Maintenance Organization
IHS Indian Health Service
IRS Internal Revenue Service
NAIC National Association of Insurance
Commissioners
NCQA National Committee for Quality
Assurance
OMB Office of Management and Budget
OPM Office of Personnel Management
PBM Pharmacy Benefit Manager
PHS Act Public Health Service Act
PPO Preferred Provider Organization
QHP Qualified Health Plan
SHOP Small Business Health Options
Program
SSA Social Security Administration
The Act Social Security Act
The Code Internal Revenue Code of 1986
Executive Summary: Starting in 2014,
individuals and small businesses will be
able to purchase private health
insurance through State-based
competitive marketplaces called
Affordable Insurance Exchanges, or
‘‘Exchanges.’’ Exchanges will offer
Americans competition, choice, and
clout. Insurance companies will
compete for business on a level playing
field, driving down costs. Consumers
will have a choice of health plans to fit
their needs. And Exchanges will give
individuals and small businesses the
same purchasing clout as big businesses.
The Departments of Health and Human
Services, Labor, and the Treasury (the
Departments) are working in close
coordination to release guidance related
to Exchanges in several phases. The first
in this series was a Request for
Comment relating to Exchanges,
published in the Federal Register on
August 3, 2010 (75 FR 45584). Second,
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Initial Guidance to States on Exchanges
was issued on November 18, 2010.
Third, a proposed rule for the
application, review, and reporting
process for waivers for State innovation
was published in the Federal Register
on March 14, 2011 (76 FR 13553).
Fourth, two proposed regulations,
including this one, are published in this
issue of the Federal Register to
implement components of the Exchange
and health insurance premium
stabilization policies in the Affordable
Care Act.
This proposed rule: (1) Sets forth the
Federal requirements that States must
meet if they elect to establish and
operate an Exchange; (2) outlines
minimum requirements that health
insurance issuers must meet to
participate in an Exchange and offer
qualified health plans (QHPs); and (3)
provides basic standards that employers
must meet to participate in the Small
Business Health Options Program
(SHOP). The intent of this proposed rule
is to afford States substantial discretion
in the design and operation of an
Exchange. Greater standardization is
proposed where required by the statute
or where there are compelling practical,
efficiency or consumer protection
reasons. This proposed rule does not
address all of the Exchange provisions
in the Affordable Care Act; additional
guidance on the establishment and
operation of Exchanges will be provided
in forthcoming proposed rules.
Submitting Comments: We welcome
comments from the public on all issues
set forth in this proposed rule to assist
us in fully considering issues and
developing policies. Comments will be
most useful if they are organized by the
section of the proposed rule to which
they apply. You can assist us by
referencing the file code [CMS–9989–P]
and the specific ‘‘issue identifier’’ that
precedes the section on which you
choose to comment.
Inspection of Public Comments: All
comments received before the close of
the comment period are available for
viewing by the public, including any
personally identifiable or confidential
business information that is included in
a comment. We post all electronic
comments received before the close of
the comment period on the following
public Web site as soon as possible after
they have been received: https://
www.regulations.gov. Follow the search
instructions on that Web site to view
public comments. Comments received
timely will be available for public
inspection as they are received,
generally beginning approximately 3
weeks after publication of a document,
at Room 445–G, Department of Health
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and Human Services, Hubert H.
Humphrey Building, 200 Independence
Avenue, SW., Washington, DC 20201,
Monday through Friday of each week
from 8:30 a.m. to 4 p.m. to schedule an
appointment to view public comments,
call 1–800–743–3951.
Table of Contents
I. Background
A. Legislative Overview
1. Legislative Requirements for
Establishing Exchanges
2. Legislative Requirements for Related
Provisions
B. Request for Comment
C. Structure of the Proposed Rule
II. Provisions of the Proposed Regulation
A. Part 155—Exchange Establishment
Standards and Other Related Standards
Under the Affordable Care Act
1. Subpart A—General Provisions
2. Subpart B—General Standards Related to
the Establishment of an Exchange by a
State
3. Subpart C—General Functions of an
Exchange
4. Subpart D—Reserved
5. Subpart E—Exchange Functions in the
Individual Market: Enrollment in
Qualified Health Plans
6. Subpart F—Reserved
7. Subpart G—Reserved
8. Subpart H—Exchange Functions: Small
Business Health Options Program
(SHOP)
9. Subpart I—Reserved
10. Subpart J—Reserved
11. Subpart K—Exchange Functions:
Certification of Qualified Health Plans
B. Part 156—Health Insurance Issuer
Standards Under the Affordable Care
Act, Including Standards Related to
Exchanges
1. Subpart A—General Provisions
2. Subpart B—Reserved
3. Subpart C—Qualified Health Plan
Minimum Certification Standards
III. Collection of Information Requirements
IV. Summary of Regulatory Impact Analysis
V. Regulatory Flexibility Act
VI. Unfunded Mandates
VII. Federalism
VIII. Regulations Text
I. Background
A. Legislative Overview
1. Legislative Requirements for
Establishing Exchanges
Section 1311(b) and section 1321(b) of
the Affordable Care Act provide that
each State has the opportunity to
establish an Exchange(s) that: (1)
Facilitates the purchase of insurance
coverage by qualified individuals
through qualified health plans (QHPs);
(2) assists qualified employers in the
enrollment of their employees in QHPs;
and (3) meets other requirements
specified in the Affordable Care Act.
Section 1321 of the Affordable Care
Act discusses State flexibility in the
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operation and enforcement of Exchanges
and related requirements. In this
proposed rule, we aim to encourage
State flexibility within the boundaries of
the law. Each State electing to establish
an Exchange must adopt the Federal
standards contained in this law and in
this proposed rule, or have in effect a
State law or regulation that implements
these Federal standards. Section 1311(k)
further specifies that Exchanges may not
establish rules that conflict with or
prevent the application of regulations
promulgated by the Secretary. Section
1311(d) describes the minimum
functions of an Exchange, including the
certification of QHPs.
Section 1321(c)(1) requires the
Secretary to establish and operate such
Exchange within States that either: (1)
Do not elect to establish an Exchange, or
(2) as determined by the Secretary on or
before January 1, 2013, will not have an
Exchange operable by January 1, 2014.
Section 1321(a) also provides broad
authority for the Secretary to establish
standards and regulations to implement
the statutory requirements related to
Exchanges, QHPs, and other
components of title I of the Affordable
Care Act.
Unless otherwise specified, the
provisions in this proposed rule related
to the establishment of minimum
functions of an Exchange are based on
the general authority of the Secretary
under section 1321(a)(1) of the
Affordable Care Act. Section 1321(a)(2)
requires the Secretary to engage in
consultation to ensure balanced
representation among interested parties.
We describe the consultation activities
the Secretary has undertaken later in
this introduction.
2. Legislative Requirements for Related
Provisions
Subtitle K of title II of the Affordable
Care Act, Protections for American
Indians and Alaska Natives, section
2901, extends special benefits and
protections to Indians including limits
on cost sharing and payer of last resort
requirements for health programs
operated by the Indian Health Service
(IHS), Indian tribes, tribal organizations,
and urban Indian organizations. We
propose some provisions under this
authority in subpart C of part 156, and
we expect to address others in future
rulemaking.
Section 6005 of the Affordable Care
Act creates new section 1150A of the
Act, which requires QHP issuers, and
sponsors of certain plans offered under
part D or title XVIII of the Act, to
provide data on the cost and
distribution of prescription drugs
covered by the plan. We propose to
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codify these requirements under this
authority in part 156, subpart C.
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B. Stakeholder Consultation and Input
On August 3, 2010, HHS published a
Request for Comment (the RFC) inviting
the public to provide input regarding
the rules that will govern the Exchanges.
In particular, HHS asked States, tribal
representatives, consumer advocates,
employers, insurers, and other
interested stakeholders to comment on
the types of standards Exchanges should
be required to meet. The comment
period closed on October 4, 2010. This
proposed rule does not directly respond
to comments from the RFC; however,
the comments received are described at
the beginning of each subpart and
referred to, where applicable, when
discussing specific regulatory proposals.
The public response to the RFC
yielded comment submissions from
consumer advocacy organizations,
medical and health care professional
trade associations and societies, medical
and health care professional entities,
health insurers, insurance trade
associations, members of the general
public, and employer organizations. The
majority of the comments were related
to the general functions and
requirements for Exchanges, QHPs,
eligibility and enrollment, and
coordination with Medicaid. We intend
to respond to comments from the RFC,
along with comments received on this
proposed rule, as part of the final rule.
In addition to the RFC, HHS has
consulted with stakeholders through
weekly meetings with the National
Association of Insurance Commissioners
(NAIC), regular contact with States
through the Exchange grant process, and
meetings with tribal representatives,
health insurance issuers, trade groups,
consumer advocates, employers, and
other interested parties. This
consultation will continue throughout
the development of Exchange guidance.
C. Structure of the Proposed Rule
The regulations outlined in this notice
of proposed rulemaking will be codified
in the new 45 CFR parts 155 and 156.
Part 155 outlines the proposed
standards for States relative to the
establishment of Exchanges and outlines
the proposed standards required of
Exchanges related to minimum
Exchange functions. Part 156 outlines
the proposed standards for health
insurance issuers with respect to
participation in an Exchange, including
the minimum certification requirements
for QHPs. Many provisions in part 155
have parallel requirements under part
156 because the Affordable Care Act
creates complementary responsibilities
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for Exchanges and QHP issuers. Where
possible, there are cross-references
between parts 155 and 156 to avoid
redundancy.
Subjects included in the Affordable
Care Act to be addressed in separate
rulemaking include but are not limited
to: (1) Standards for individual
eligibility for participation in the
Exchange, advance payments of the
premium tax credit, cost-sharing
reductions, and related health programs
and appeals of eligibility
determinations; (2) standards outlining
the Exchange process for issuing
certificates of exemption from the
individual responsibility requirement
and payment under section 1411(a)(4);
(3) defining essential health benefits,
actuarial value and other benefit design
standards; and (4) standards for
Exchanges and QHP issuers related to
quality.
We note that the health plan
standards set forth under this proposed
rule are, for the most part, strictly
related to QHPs offered through the
Exchange and not the entire individual
and small group market. Various
sections added to the Public Health
Service (PHS) Act, and incorporated by
reference into ERISA and the Code, by
the Affordable Care Act extend some of
the requirements in this proposed rule
to the non-QHP market. Such
requirements for the entire individual
and small and large group markets
already have been, and will continue to
be, addressed in separate rulemaking
issued by HHS, and the Departments of
Labor and the Treasury.
II. Provisions of the Proposed
Regulation
A. Part 155—Exchange Establishment
Standards and Other Related Standards
Under the Affordable Care Act
1. Subpart A—General Provisions
a. Basis and Scope (§ 155.10)
Section 155.10 of subpart A specifies
the general statutory authority for and
scope of standards proposed in part 155
that establish minimum requirements
for the State option to establish an
Exchange, minimum Exchange
functions, enrollment periods,
minimum SHOP functions, and
certification of QHPs. In general, this
NPRM is based on the broad rulemaking
authority of 1321(a)(1) as well as other
specific statutory provisions identified
in the preamble where appropriate.
b. Definitions (§ 155.20)
Under § 155.20, we set forth
definitions for terms that are used
throughout part 155. For the most part,
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the definitions presented in § 155.20 are
taken directly from the Affordable Care
Act or from existing regulations, unless
otherwise specified. Some new
definitions were created for the
purposes of carrying out regulations
proposed in part 155. When a term is
defined in part 155 other than in
subpart A, the definition of the term is
applicable only to the relevant subpart
or section. The application of the terms
defined in this section is limited to this
proposed rule.
Several terms are defined by the
Affordable Care Act, including
‘‘individual market’’ (section
1304(a)(2)), ‘‘small group market’’
(section 1304(b)(2)), ‘‘qualified
employer’’ (section 1312(f)(2)),
‘‘qualified individual’’ (section
1312(f)(1)), ‘‘qualified health plan’’
(section 1301(a)(1)), ‘‘cost sharing’’
(section 1302(c)(3)), ‘‘Navigator’’
(section 1311(i)), ‘‘plain language’’
(section 1311(e)(3)(B)), ‘‘health plan’’
(section 1301(b)(1)), ‘‘eligible employersponsored plan’’ and ‘‘minimum
essential coverage’’ (section 5000A(f)(1)
of the Code, as added by section
1501(f)), ‘‘large employer’’ and ‘‘small
employer’’ (section 1304(b)), and
‘‘State’’ (section 1304(d)). The term
‘‘Code’’ refers to the Internal Revenue
Code of 1986.
The definition for an ‘‘Exchange’’ in
§ 155.20 is drawn from the statutory text
in section 1311(d)(1) and 1311(d)(2)(A).
We interpret section 1321(c) of the
Affordable Care Act to mean that this
definition includes an Exchange
established or operated by the Federal
government if a State does not establish
an Exchange. Also, pursuant to section
1311(b)(1)(B), we interpret the term
‘‘Exchange’’ to be inclusive of the
operation of a SHOP, which we define
based on that section as well.
Some definitions were taken from
other interim final regulations issued
previously pursuant to the Affordable
Care Act, including the term ‘‘lawfully
present’’ from § 152.2 of this chapter
and the term ‘‘grandfathered plan’’ from
§ 147.140 of this chapter. The
definitions for the terms ‘‘group health
plan,’’ ‘‘health insurance issuer,’’ and
‘‘health insurance coverage’’ are crossreferenced to the definitions established
in § 144.103. The definition for the term
‘‘employee’’ is taken from the PHS Act,
which refers to section 3(6) of ERISA.
Under ERISA, the term employee means
any individual employed by an
employer. The definition of ‘‘employer’’
is taken as well from the PHS Act,
which refers to section 3(5) of ERISA.
We note that coverage for only a sole
proprietor, certain owners of S
corporations, and certain relatives of
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each of the above would not constitute
a group health plan under ERISA
section 732(a) (29 U.S.C. section
1191a(a)) and would not be entitled to
purchase in the small group market
under Federal law.
We create several definitions
regarding eligibility and enrollment for
the purpose of this proposed rule,
including ‘‘advance payments of the
premium tax credit,’’ ‘‘annual open
enrollment period,’’ ‘‘applicant,’’ ‘‘costsharing reductions,’’ ‘‘initial enrollment
period,’’ and ‘‘special enrollment
period.’’ Several other definitions used
throughout this proposed rule are
established for various purposes,
including the terms: ‘‘agent or broker,’’
‘‘benefit year,’’ ‘‘enrollee,’’ ‘‘plan year,’’
and ‘‘Exchange service area.’’
In the following paragraphs, we
discuss the proposed definitions where
more clarity is warranted. We note that
we interpret the term ‘‘cost sharing’’ as
defined in section 1302(c)(3) of the
Affordable Care Act to apply to
payments for deductibles, copayments,
coinsurance or similar charges related to
the essential health benefits only. This
is consistent with the definition of
actuarial value in section 1302(d)(2) of
the Affordable Care Act, which specifies
that actuarial value shall apply only to
the essential health benefits; section
1402(c)(4), which applies cost-sharing
reductions only to essential health
benefits; and section 1302(c)(3)(ii),
which applies any other payments only
to essential health benefits.
The term ‘‘qualified employer’’ is
defined in section 1312(f)(2) of the
Affordable Care Act as a small employer
that elects to make, at a minimum, all
full-time employees eligible for coverage
in a qualified health plan. While the
definition indicates that a qualified
employer is a ‘‘small employer,’’ the
Affordable Care Act provides that,
beginning in 2017, States will have the
option to allow issuers to offer QHPs in
the large group market through the
SHOP. The Affordable Care Act also
defines a small employer, for the
purposes of health coverage, as an
employer with at least one but not more
than 100 employees. Pursuant to
1304(b)(3), each State has the option to
limit small employers to having no more
than 50 employees until 2016. We
clarify that the scope of the term
qualified employer is expected to vary
among States and over time. The term
‘‘qualified employee’’ refers to
employees offered coverage through a
SHOP by a qualified employer.
We propose several terms to define an
individual’s participation in an
Exchange at different periods in the
process for individuals, employers, or
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employees. The terms are ‘‘applicant,’’
‘‘qualified individual/qualified
employer/qualified employee,’’ and
‘‘enrollee.’’ An applicant is an
individual who is seeking an eligibility
determination to enroll in a QHP in the
Exchange, to receive advance payments
of the premium tax credit or costsharing reductions, or to receive benefits
through other State health programs. In
the context of a SHOP, the term
applicant indicates an employer or
employee. The term ‘‘qualified
individual’’ is based on section
1312(f)(1) of the Affordable Care Act.
Although the Affordable Care Act does
not specifically indicate in section
1312(f)(1) that a qualified individual is
one who has been determined eligible to
participate in an Exchange, we have
interpreted it and propose to use the
term to mean that the individual has
been determined eligible based on the
context in which the term is used in
other provisions. For example, section
1312(d)(3)(C) states that ‘‘a qualified
individual may enroll in any qualified
health plan’’ and section 1311(d)(2)
states that ‘‘an Exchange shall make
available qualified health plans to
qualified individuals and qualified
employers.’’ These provisions suggest
that a qualified individual is one who is
already determined eligible to
participate in an Exchange. Similarly,
‘‘qualified employee’’ and ‘‘qualified
employer’’ are terms to indicate an
employee or employer that has been
determined eligible to participate in a
SHOP.
We propose to use the term ‘‘enrollee’’
to describe a qualified individual or
qualified employee who has enrolled in
a QHP. Although not a defined term, we
use the word ‘‘consumer’’ throughout
discussion in this NPRM. We generally
use the term to mean qualified
individuals, qualified employers, or
qualified employees, as indicated by the
context. In some places, the term may be
used to generally describe any potential
purchaser of health coverage.
For the purposes of this proposed
rule, any reference to the term ‘‘issuer,’’
meaning a health insurance issuer,
qualified health plan issuer, or QHP
issuer, is used in making reference to
requirements on or actions taken by the
entity that offers health plans. A ‘‘health
plan,’’ ‘‘qualified health plan,’’ or
‘‘QHP’’ is defined as a discrete
combination of benefits and cost-sharing
that is offered by a health insurance
issuer and in which an individual or
group can enroll.
We propose to define ‘‘health plan’’ in
accordance with section 1301(b)(1) of
the Affordable Care Act to encompass
health insurance coverage and a group
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41869
health plan. The Affordable Care Act
specifies that, except to the extent
specified, the term ‘‘health plan’’ shall
not include a group health plan or
multiple employer welfare arrangement
(MEWA) to the extent the plan or
arrangement is not subject to State
insurance regulation under section 514
of ERISA. However, we recognize that
section 514 of ERISA allows State
regulations of MEWAs, provided that
such regulation does not conflict with
standards of ERISA. We request
comment on how to reconcile this
inconsistency. We have also received
questions about whether Taft-Hartley
plans and church plans can participate
in the Exchange. We request comment
on how such plans could potentially
provide coverage opportunities through
the Exchange.
We recognize that the term health
plan is sometimes used colloquially in
a way that is interchangeable with
health insurance issuer, but for the sake
of clarity we refer to the entity offering
coverage as the issuer and the coverage
being purchased as the health plan
within this proposed rule.
For the purposes of this proposed
rule, the term ‘‘qualified health plan’’
denotes a health plan that is certified to
be offered through an Exchange as a
QHP, while a ‘‘qualified health plan
issuer’’ is an issuer that is subject to
requirements in this proposed rule
related to the offering of QHPs through
the Exchange. We note that ‘‘QHP
issuer’’ and ‘‘health insurance issuer’’
generally refer to the same entity, but
the former is used to describe a health
insurance issuer that is offering a QHP
through an Exchange, and therefore,
must meet the requirements set forth in
this NPRM related to such offerings. As
a general theme, we use the word
‘‘qualified’’ to denote an individual or
an entity eligible to participate, where
applicable, in an Exchange or a product
eligible to be offered through the
Exchange. In this proposed rule,
‘‘qualified health plan’’ only refers to
those QHPs that are certified by and
offered through an Exchange; however,
a QHP issuer is not precluded from
offering the certified QHP outside of an
Exchange.
We include two separate terms related
to defining the time an individual or
family is covered by health insurance:
‘‘Benefit year’’ and ‘‘plan year.’’ Benefit
year refers to coverage that begins on
January 1 and lasts for the duration of
a calendar year. This is typically used
to refer to coverage in the individual
market. ‘‘Plan year’’ is used to refer to
any rolling consecutive 12-month
period of coverage. This is typically
used when referring to coverage through
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the small group market, which becomes
effective on a rolling basis depending on
when the small employer first offers or
purchases the health plan.
The terms ‘‘eligible employersponsored plan’’ and ‘‘minimum
essential coverage’’ have the meaning
provided in statute and applicable
regulations. In accordance with section
36B(c)(2)(B) of the Code, as added by
section 1401(a) of the Affordable Care
Act, an individual is ineligible for
advance payments of the premium tax
credit if he or she is eligible for
‘‘minimum essential coverage’’ (other
than coverage in the individual market),
which includes coverage through an
‘‘eligible employer-sponsored plan.’’
However, section 36B(c)(2)(C) of the
Code specifies exceptions under which
an individual who is eligible for an
‘‘eligible employer-sponsored plan’’ is
eligible for advance payments of the
premium tax credit; specifically, if such
coverage is unaffordable or does not
meet a minimum value requirement.
flexible State partnership model
combining State-designed and operated
business functions with Federallydesigned and operated business
functions. Examples of such shared
business functions might include
eligibility and enrollment, financial
management, and health plan
management systems and services. We
note that States have the option to
operate an exclusively State-based
Exchange. HHS is exploring different
partnership models that would meet the
needs of States and Exchanges.
In response to the RFC, we received
numerous comments related to the
establishment of State Exchanges. In
general, the comments focused on how
to balance the need for State flexibility
against the need for consistency. We
also received numerous comments
related to the governance structure of
the Exchanges and the establishment of
regional or subsidiary Exchanges. We
considered these comments as we
developed the proposed rule.
2. Subpart B—General Standards
Related to the Establishment of an
Exchange by a State
The Affordable Care Act sets forth
general standards related to the
establishment of a State Exchange and
provides a number of areas where States
that choose to operate an Exchange may
exercise discretion in making decisions
about Exchange operations. Under the
statute, States have choices regarding
the structure and governance of their
Exchanges. For example, a State may
establish an Exchange as a State agency
or as a non-profit organization, and may
choose to contract with other eligible
entities to carry out various functions of
the Exchange. A State may also choose
to partner with other States to form a
regional Exchange, or may establish one
or more subsidiary Exchanges within
the State. This subpart sets forth
approval standards for State Exchanges
as well as the process by which HHS
will determine whether a State
Exchange meets those standards.
HHS has pursued various forms of
collaboration with the States to
facilitate, streamline and simplify the
establishment of an Exchange in every
State. These efforts have made it clear
that for a variety of reasons including
reducing redundancy, promoting
efficiency, and addressing the tight
implementation timelines authorized
under the Affordable Care Act, States
may find it advantageous to draw on a
combination of their own work plus
business services developed by other
States and the Federal government as
they move toward certification. Some
States have expressed a preference for a
a. Establishment of a State Exchange
(§ 155.100)
Sections 1311(b) and 1321(b) of the
Affordable Care Act provide each State
with the option to elect to establish an
Exchange for the individual and small
group markets. We propose to codify
this option in paragraph (a).
In paragraph (b), we propose to codify
section 1311(d)(1) of the Affordable Care
Act that an Exchange must be a
governmental agency or non-profit
entity established by the State. We also
propose that the governance structure of
the Exchange must be established and
operated consistent with the
requirements in § 155.110. A
governmental agency could be an
existing State executive branch agency
or an independent public agency. When
reviewing the types of governmental
agencies that could serve as an
Exchange, States should consider the
costs and benefits of utilizing the
accountability structure within an
existing agency versus the need to
establish a governing body for an
independent public agency.
Additionally, each State will need to
follow its own laws related to the
establishment of non-profit
organizations. A State could operate an
Exchange through an existing non-profit
that was established by a State, or by
establishing a new non-profit
organization or corporation. Under any
scenario, the management structure of
the Exchange must be accountable for
Exchange oversight and performance.
While a number of commenters on the
RFC expressed concern over the
operation of Exchanges by non-profit
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entities, we do not propose to limit the
States’ discretion to choose this type of
entity beyond the minimum standards
proposed in § 155.110. However, we
note that States should consider the
relative merits of operating an Exchange
through a non-profit entity. Non-profit
entities may be able to operate without
some of the restrictions that can limit
the flexibility of governmental agencies;
however, non-profit entities may face
limitations performing functions that
are typically governmental in nature. In
light of these concerns, we note
suggestions by some commenters that
States consider establishing
independent public/governmental
agencies with flexible hiring and
operational practices or establishing
non-profit entities with governing
bodies that are appointed and overseen
by States.
b. Approval of a State Exchange
(§ 155.105)
In paragraph (a) of proposed
§ 155.105, we propose to codify section
1321(c)(1)(B) of the Affordable Care Act
that directs the Secretary to determine
by January 1, 2013 whether a State’s
Exchange will be fully operational by
January 1, 2014. We believe that ‘‘fully
operational’’ means that an Exchange is
capable of beginning operations by
October 1, 2013 to support the initial
open enrollment period proposed in
§ 155.410. HHS will make this
determination through applying the
State Exchange approval standards and
process established in this section.
In paragraph (b), we outline the
standards upon which HHS will
approve a State Exchange. First, an
Exchange must be established consistent
with this subpart and be capable of
carrying out the required functions of an
Exchange consistent with the subparts
contained within this part, including:
subpart C related to minimum Exchange
functions; subpart E related to
enrollment; subpart H related to the
operation of a SHOP; and subpart K
related to certification of QHPs. Second,
an Exchange must be able to comply
with the information requirements
established pursuant to section 36B of
the Code with respect to advance
payments of the premium tax credit and
in accordance with future rulemaking.
Third, a State seeking approval of an
Exchange must agree to perform its
responsibilities related to the operation
of a reinsurance program, set forth in
the proposed rule, the Affordable Care
Act; Standards Related to Reinsurance,
Risk Corridors and Risk Adjustment
published in this issue of the Federal
Register. According to section 1341 of
the Affordable Care Act, each State must
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include in the standards it adopts under
section 1321(b) related to the election to
operate a State Exchange the Federal
requirements for State reinsurance
programs, and must also establish or
enter into a contract with one or more
applicable reinsurance entities to carry
out the reinsurance program.
Finally, the entire geographic area of
a State must be covered by one or more
Exchanges. A State could meet this
requirement by having a combination of
a regional Exchange and one or more
subsidiary Exchanges although to
minimize consumer confusion, only one
Exchange may operate in each
geographically distinct area. To the
extent that more than one Exchange is
established in a State, we encourage
each Exchange to ensure that consumers
understand which Exchange they
should utilize to access health insurance
coverage.
In paragraph (c), we outline the
process through which HHS will
approve a State Exchange. In paragraph
(c)(1), we propose that to initiate the
State Exchange approval process, a State
must elect to establish an Exchange by
submitting an Exchange Plan to HHS,
which constitutes the State’s application
for approval of its Exchange. The
Exchange Plan will be submitted
through a procedure to be described in
additional guidance. As part of the
Exchange Plan, the State will be asked
to provide detailed information on how
it will meet each of the standards
described in paragraph (b) of this
section. We expect that the Exchange
Plan will include copies of any
agreements into which the Exchange has
entered to carry out one or more of the
Exchange’s responsibilities in
accordance with § 155.110, as well as
additional supporting documentation.
We plan to issue a template outlining
the required components of the
Exchange Plan, subject to the notice and
comment process under the Paperwork
Reduction Act. States are encouraged to
leverage the implementation plans that
are required as part of reporting on State
Exchange grant awards when preparing
to submit an Exchange Plan.
In paragraph (c)(2), we propose that
each State applying for approval of its
Exchange be subject to an assessment to
be carried out by HHS to evaluate a
State’s operational readiness to execute
its Exchange Plan. HHS will coordinate
the readiness assessment process with
the grants monitoring process under the
State planning and establishment grants.
This process may include meetings with
State and Exchange officials as well as
conference calls and on-site visits. HHS
will issue additional guidance on the
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structure for and schedule of these
assessments.
In paragraph (d), we propose that each
State must receive written approval or
conditional approval of its Exchange
Plan in order to be approved to operate.
If approved, the Exchange Plan will
constitute an agreement between HHS
and the Exchange to adhere to the
contents of the Exchange Plan. We also
note that, although the statute requires
HHS to approve State Exchanges no
later than January 1, 2013, there will be
systems development and contracting
activities that continue to occur in 2013
after the statutory deadline for approval.
In order to accommodate States that are
making progress towards the operational
date of January 1, 2014, HHS may issue
a conditional approval. The conditional
approval would presume that the State’s
Exchange would be operational by
January 1, 2014 even if it cannot
demonstrate complete readiness on
January 1, 2013. HHS would continue to
work with and monitor the progress of
States with conditional approval until a
determination of full approval is made,
or until the conditional approval is
revoked.
We also note that we are considering
establishment of a review process for
the Exchange Plan that is similar to
Medicaid and CHIP for which there
would be 90 days to review the plan for
either approval or denial, or to request
comment. If additional information is
requested and received from the State,
HHS would have 90 days to either
approve or disapprove the plan. We
seek comments on the appropriateness
of this process and timeline.
In paragraph (e), we propose that a
State must notify HHS before significant
changes are made to the Exchange Plan
and that an Exchange must receive
written approval of significant changes
from HHS before they may be effective.
We are considering utilizing the State
Plan Amendment process in place for
Medicaid and CHIP. We seek comment
on this approach. By establishing an
ongoing dialogue with each State, HHS
will be able to provide technical
assistance and support to ensure that
each Exchange is operating in
compliance with Federal requirements.
Significant changes could include
altering a key function of the Exchange
operations, changing a crucial
timeframe for certain functions, or other
changes to the Exchange Plan that
would have an impact on the operation
of the Exchange. While not exhaustive,
changes within this scope could also
include changes to: (1) Exchange
governance structure, (2) State laws or
regulations, (3) IT systems or
functionality, (4) the QHP certification
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41871
process, and (5) the process for
enrollment into a QHP. We expect to
issue further guidance on this process.
In paragraph (f), we propose to codify
the statutory requirement in section
1321(c)(1) of the Affordable Care Act
that if a State elects not to establish an
Exchange, or if the State’s Exchange is
not approved, HHS, either directly or
through agreement with a non-profit
entity, must establish and operate an
Exchange in that State. We also identify
the standards in this proposed
regulation that would apply to a
Federally-facilitated Exchange, which
generally include all requirements of
this part except for Exchange approval
requirements and other specific State
Exchange requirements.
c. Election To Operate an Exchange
After 2014 (§ 155.106)
In paragraph (a), we propose an
approval process for a State that does
not have in place an approved or
conditionally approved Exchange Plan
and operational readiness assessment by
January 1, 2013. We propose to allow
States the flexibility of seeking approval
to operate an Exchange even if a State
is not approved to operate by January 1,
2013. We propose in paragraph (a)(1)
that a State electing to seek initial
approval of its Exchange after January 1,
2013 must comply with the standards
and process set forth in § 155.105. We
propose in paragraph (a)(2) that a State
electing to operate an Exchange after
2014 must have in effect an approved or
conditionally approved Exchange Plan
at least 12 months prior to the first
effective date of coverage. We assume
that the first effective date of coverage
will fall on January 1 of any given year
because of the standardized annual
open enrollment periods, so the
approval or conditional approval would
have to be in effect by January 1 of the
prior year; these dates would align
future Exchange Plan approvals with the
initial approval timeline set forth in
statute. We note that we expect that an
Exchange would have an open
enrollment period prior to the first
effective date of coverage.
In paragraph (a)(3), we propose that
such a State must work with HHS to
develop a plan to transition from a
Federally-facilitated Exchange to a State
Exchange. We anticipate that this would
include the smooth transition of
operational functions from the
Federally-facilitated Exchange to the
State Exchange, including transitioning
enrollees from QHPs certified by the
Federally-facilitated Exchange to QHPs
certified by a State Exchange, which
may or may not differ.
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In paragraph (b), we propose a process
to allow a State-operated Exchange to
cease its operations after January 1, 2014
and to elect to have the Federal
government establish and operate an
Exchange within the State. If a State
determines that it will no longer operate
an Exchange after January 1, 2014, we
propose in paragraph (b)(1) that the
State must notify HHS of this
determination 12 months prior to
ceasing its operations. Also, we propose
in paragraph (b)(2) that the Exchange
must collaborate with HHS on the
development and execution of a
transition plan and process to facilitate
operation of a Federally-facilitated
Exchange. We estimate that we will
need 12 months to establish a Federallyfacilitated Exchange in a State due to
the time required to set up the necessary
information technology and QHP
certification process.
d. Entities Eligible To Carry Out
Exchange Functions (§ 155.110)
Section 1311(f)(3) of the Affordable
Care Act provides an Exchange with the
authority to contract with eligible
entities to carry out one or more of the
responsibilities of an Exchange, which
we propose to codify in paragraph (a) of
§ 155.110. The minimum requirements
set forth in the statute, and which are
proposed in paragraph (a), specify that
an eligible entity is one that: (1) Is
incorporated under and subject to the
laws of one or more States, (2) has
demonstrated experience on a State or
regional basis in the individual and
small group markets and in benefits
coverage, and (3) is not a health
insurance issuer or treated as a health
insurance issuer. An eligible entity also
includes the State Medicaid agency. We
also interpret this language as allowing
an Exchange to contract with the State
Medicaid agency through which the
State Medicaid agency determines
eligibility on behalf of the Exchange.
This authority is also provided in
section 1413(d)(2) of the Affordable Care
Act. We note that there may be ways in
which an Exchange and the Federal
government can work in partnership to
carry out certain activities. Underlying
this NPRM and the cooperative
agreement funding opportunities
provided to States is a philosophy of
Federal and State partnership. As States,
and the Federal government in
connection with the Federallyfacilitated Exchange, develop expertise
and implement the infrastructure for
Exchange operations, we anticipate
sharing of information and ideas. We
welcome comment on how to
implement or construct a partnership
model consistent with sections
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1311(f)(3) and 1311(d)(5) of the
Affordable Care Act.
In paragraph (b), to the extent that the
Exchange establishes contracting
arrangements with outside entities, we
propose that the Exchange remains
responsible for meeting all Federal
requirements related to contracted
functions. Pursuant to these provisions,
States have flexibility to determine
appropriate contracting entities within
legal limits. We invite comment on the
extent to which we should place
conflict of interest requirements on
contracted entities.
In paragraph (c), we propose that if
the Exchange is an independent State
agency or not-for-profit entity
established by the State and not an
existing State agency, it must have a
clearly defined governing board that
meets certain minimum requirements
outlined in paragraphs (c)(1) through
(4). Further, the Exchange must submit
detailed information on its
accountability structure in its Exchange
Plan, as described in § 155.105(c).
In paragraph (c)(1), we propose that
the Exchange accountability structure be
administered under a formal, publiclyadopted operating charter or by-laws.
This provision ensures transparency of
the governing board structure for the
public. In paragraph (c)(2), we propose
that the Exchange board must hold
regular public meetings for which the
public is provided advance notice to
provide them with opportunities to
observe and comment on Exchange
policies and procedures.
In paragraphs (c)(3) and (c)(4), we
propose standards on the membership
of an Exchange governing board related
to conflicts of interest and management
qualifications. Exchanges are intended
to support consumers, including small
businesses, and as such, the majority of
the voting members of governing boards
should be individuals who represent
their interests. We propose in paragraph
(c)(3) that the voting members of an
Exchange governing board represent
consumer interests by ensuring that
membership may not consist of a
majority of representatives of health
insurance issuers, agents, or brokers, or
any other individual licensed to sell
health insurance. We invite comment on
the extent to which these categories of
representatives with potential conflicts
of interest should be further specified
and on the types of representatives who
have potential conflicts of interest. We
propose these categories as a minimum
Federal standard. A State may wish to
adopt more stringent or specialized
conflict of interest requirements than
those used in connection with regular
governmental operations.
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In paragraph (c)(4), we propose that
the Exchange governing body ensure
that a majority of members have
relevant experience in health benefits
administration, health care finance,
health plan purchasing, health care
delivery system administration, public
health, or health policy issues related to
the small group and individual markets
and the uninsured. We invite comment
on the types of representatives that
should be on Exchange governing
boards to ensure that consumer interests
are well-represented and that the
Exchange board as a whole has the
necessary technical expertise to ensure
successful operations.
We considered additional options for
regulating Exchange governance
structures beyond the minimal
requirements proposed herein.
However, we propose to afford States
discretion to select and appoint
members of their Exchange boards. As
such, a State may choose to include
additional membership as long as
composition of the board still meets the
minimum Federal requirements.
In paragraph (d), we propose two
requirements related to governance
principles of an Exchange. First, in
paragraph (d)(1), we propose that each
Exchange publish a set of guiding
governance principles that includes
ethical and conflict of interest standards
and disclosure of financial interests that
are posted for public consumption. In
paragraph (d)(2), we propose to require
that an Exchange have in place
procedures for disclosure of financial
interest by members of the governing
body or governance structure of the
Exchange. We invite comment on this
proposal and whether additional detail
should be proposed. We note that we
received numerous comments in
response to the RFC on Exchange
governance. Some commenters
suggested that we establish minimum
standards because of the limited
statutory requirements in this area. In
contrast, other commenters suggested
that HHS establish more restrictive
standards, citing concerns over conflicts
of interest and non-governmental
entities carrying out activities that are
inherently governmental.
In paragraph (e), we acknowledge a
State’s option to elect to establish a
separate governance and administrative
structure for the SHOP. Section
1311(b)(2) of the Affordable Care Act
provides each State with flexibility to
merge its individual market Exchange
and SHOP under a single administrative
or governance structure. We interpret
this provision to also allow a State to
operate these functions under separate
governance or administrative structures.
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However, we believe that a single
governance structure for both the
individual market Exchange functions
and SHOP will yield better policy
coordination, increased operational
efficiencies, and improved operational
coordination. In paragraph (e)(1), we
propose to allow a State to operate its
individual market Exchange and SHOP
under separate governance or
administrative structures and also
require that if it chooses to do so, it
must, where applicable, coordinate and
share relevant information between the
two Exchange bodies. Then, we propose
in paragraph (e)(2) to codify the
requirement in section 1311(b)(2) of the
Affordable Care Act that if a State does
choose to operate its individual market
Exchange and SHOP under a single
governance or administrative structure,
it must ensure that the Exchange has
adequate resources to assist individuals
and small employers.
Finally, in paragraph (f), we propose
that HHS may periodically review the
accountability structure and governance
principles of an Exchange. We request
comment on recommended frequency of
these reviews.
e. Non-Interference With Federal Law
and Non-Discrimination Standards
(§ 155.120)
Section 1311(k) of the Affordable Care
Act requires that an Exchange may not
establish rules that conflict with or
prevent the application of Exchange
regulations promulgated by HHS, which
we propose to codify in paragraph (a).
Section 1321(d) of the Affordable Care
Act establishes that nothing in title I
may be construed to preempt any State
law that does not prevent the
application of the provisions set forth
under title I of the Affordable Care Act,
which we propose to codify and extend
to this proposed rule in paragraph (b).
In paragraph (c), we propose that a
State must comply with any applicable
non-discrimination statutes.
Specifically, pursuant to the authority
provided in 1321(a)(1)(A) to regulate the
establishment and operation of an
Exchange, we propose that an Exchange
and a State, when fulfilling or carrying
out the requirements of this part, must
not operate an Exchange in such a way
as to discriminate on the basis of race,
color, national origin, disability, age,
sex, gender identity, or sexual
orientation. Examples of actions to
which this standard applies include
marketing, outreach, and enrollment.
f. Stakeholder Consultation (§ 155.130)
According to section 1311(d)(6) of the
Affordable Care Act, Exchanges are
required to consult with certain groups
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of stakeholders as they establish their
programs and throughout ongoing
operations. We propose that the
Exchange consult on an ongoing basis
with key stakeholders, including:
a. Educated health care consumers
who are enrollees in QHPs; ‘‘educated’’
is the term used in Section
1311(d)(6)(A) of the Affordable Care Act
to describe consumers who must be
consulted. We recommend that
Exchanges include in these
consultations individuals with
disabilities;
b. Individuals and entities with
experience in facilitating enrollment in
health coverage;
c. Advocates for enrolling hard-toreach populations, which includes
individuals with a mental health or
substance abuse disorder. We also
encourage Exchanges to include
advocates for individuals with
disabilities and those who need
culturally and linguistically appropriate
services;
d. Small businesses and selfemployed individuals;
e. State Medicaid and CHIP agencies.
We also encourage Exchanges to consult
with consumers who are Medicaid or
CHIP beneficiaries;
f. Federally-recognized tribe(s) as
defined in the Federally Recognized
Indian Tribe List Act of 1994, 25 U.S.C.
479a, located within the Exchange’s
geographic area;
g. Public health experts;
h. Health care providers;
i. Large employers;
j. Health insurance issuers; and
k. Agents and brokers.
We note that the first five groups are
identified in the Affordable Care Act
under section 1311(d)(6). We proposed
additional groups in response to
numerous comments that we received to
the RFC indicating that the views of
such types of organizations and entities
should be considered, which we
propose in (f) through (k). We believe
that the inclusion of these additional
groups will provide diverse input and
will be informative of the viewpoints of
the various groups impacted by the
Exchange.
Each Exchange that has one or more
Federally-recognized tribes, as defined
in the Federally Recognized Indian
Tribe List Act of 1994, 25 U.S.C. 479a,
located within the Exchange’s
geographic area must engage in regular
and meaningful consultation and
collaboration with such tribes and their
tribal officials on all Exchange policies
that have tribal implications. We
encourage Exchanges to also seek input
from all tribal organizations and urban
Indian organizations. While the
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41873
Exchanges will be charged with the
consultation, tribal consultation is a
government-to-government process, and
therefore the State should have a role in
the process. We encourage States to
develop a tribal consultation policy that
is approved by the State, the Exchange,
and tribe(s). We anticipate providing
additional guidance to both the tribes
and States on how the governments may
collaborate and build a strong working
relationship.
g. Establishment of a Regional Exchange
or Subsidiary Exchange (§ 155.140)
Section 1311(f)(1) provides for the
operation of an Exchange in more than
one State if each State permits such
operation and the Secretary approves
such an Exchange. In paragraph (a) of
§ 155.140, we propose criteria that the
Secretary will use to approve a regional
Exchange. Although the statute uses the
phrase ‘‘regional or interstate
Exchange,’’ we use only the term
‘‘regional Exchange’’ to mean an
Exchange that operates in two or more
States for purposes of clarity. In
paragraph (a)(1), we propose that a State
may participate in a regional Exchange
if the Exchange spans two or more
States, noting that the States need not be
contiguous. In paragraph (a)(2), we
propose that a regional Exchange submit
a single Exchange Plan for the regional
Exchange and receive approval
consistent with § 155.105 to
demonstrate its readiness to operate an
Exchange.
We encourage States to consider how
a regional Exchange would meet the
Exchange requirements and achieve the
cooperation that must occur between
the regional Exchange and each
participating State’s department of
insurance. States should also consider
how to provide a consistent level of
consumer protections across the States,
procedures by which a State would
withdraw from a regional Exchange, and
how each State would contribute to the
financing of the regional Exchange.
Section 1311(f)(2) provides that a
State may establish one or more
subsidiary Exchanges, which we
propose to codify in paragraph (b). In
paragraph (b)(1), we propose to codify
the statutory language in section
1311(f)(2)(A) that a State may establish
one or more subsidiary Exchanges if
each such Exchange serves a
geographically distinct area. In
paragraph (b)(2), we propose to codify
the statutory requirement that the area
served by a subsidiary Exchange must
be at least as large as a rating area
described in section 2701(a) of the PHS
Act, and referenced in section
1311(f)(2)(B) of the Affordable Care Act.
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We note that the Secretary will address
the process for States requesting
approval of rating areas in future
rulemaking.
We invite comment on operational or
policy concerns about the idea of
subsidiary Exchanges that cover areas
across State lines. We also request
comment on the extent to which we
should allow more flexibility in the
structure of a subsidiary Exchange, for
example, related to the combination of
subsidiary Exchanges that would be
allowed to operate in a State.
We note that several commenters
suggested that we consider whether a
tribal government could operate a
regional or subsidiary Exchange or
otherwise carry out some of the
functions of an Exchange. Because an
Exchange must be established by a State
or by a Territory pursuant to sections
1311, 1321, and 1323 of the Affordable
Care Act, or be operated by HHS
consistent with 1321(c) of the
Affordable Care Act, we do not believe
that a tribal government itself could
establish an Exchange. Instead, we
believe that the tribal government could
work with the State as the State
establishes an Exchange.
In paragraph (c), we propose basic
standards for a regional or subsidiary
Exchange. First, in paragraph (c)(1), we
propose that a regional or subsidiary
Exchange must meet all requirements
within this part. In paragraph (c)(2), we
propose that a regional or subsidiary
Exchange perform the functions of a
SHOP consistent with subpart H of this
part. If a regional or subsidiary
Exchange chooses to operate a SHOP
through separate governance than the
individual market Exchange, we
propose in paragraph (c)(2)(ii) that the
geographic areas served must be the
same. For example, if a State chooses to
participate in a regional Exchange, it
would need to do so for both the
individual market and the small group
market. We propose this standard as
means to maximize administrative
efficiency for the SHOP and to provide
consistency for consumers. This
consistency would also reduce the
burden on entities such as QHPs that
would otherwise operate in different
service areas depending on whether
they offer plans in the individual market
or the small group market.
h. Transition Process for Existing State
Health Insurance Exchanges (§ 155.150)
Some States have established
operational health insurance exchanges
that are currently providing access to
health insurance coverage to certain
individuals in their States. These State
exchanges were established prior to
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passage of the Affordable Care Act and
may not meet all the requirements set
forth in the Affordable Care Act or this
proposed rule. Section 1321(e) requires
the establishment of a process for
determining any areas in which the
State may not be with Federal
standards, which we propose in this
section.
Consistent with section 1321(e)(1) of
the Affordable Care Act, in paragraph
(a), we propose that, unless determined
to be non-compliant through the process
below, a State operating an exchange is
presumed to be in compliance with the
standards set forth in this part if: (1) The
exchange was operating before January
1, 2010; and (2) the State has insured a
percentage of its population not less
than the percentage of the population
projected to be covered nationally after
the implementation of the Affordable
Care Act.
We are considering which data source
to use to determine the applicable
percentage of the national population
projected to be insured after the
implementation of the Affordable Care
Act, which we propose to interpret to
mean the year 2016. We consider 2016
to be the first full year after
implementation of the Affordable Care
Act in which health insurance coverage
would achieve its steady state. We note
that the CMS Office of the Actuary
currently estimates that the coverage
level of the U.S. population in 2016 will
be 93.6 percent; the Congressional
Budget Office estimates the coverage
level at 95 percent.1 We are considering
the use of data from the CMS Office of
the Actuary or the Congressional Budget
Office to determine the applicable
percentage. We invite comments on
which proposed threshold should be
used and on alternative numbers to be
used.
In paragraph (b), we propose that any
State that is currently operating a health
insurance exchange that meets the
description of such a State under
paragraph (a) must work with HHS to
identify areas of non-compliance with
the requirements of this part.
i. Financial Support for Continued
Operations (§ 155.160)
Section 1311(d)(5) of the Affordable
Care Act provides that a State Exchange
must be self-sustaining by January 1,
2015; the statute explicitly lists
assessments and user fees on
1 CMS Office of the Actuary, April 22, 2010:
https://www.cms.gov/ActuarialStudies/Downloads/
PPACA_2010-04-22.pdf (page 24); Congressional
Budget Office, March 18, 2011: https://www.cbo.gov/
budget/factsheets/2011b/
HealthInsuranceProvisions.pdf (excluding
unauthorized immigrants).
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participating issuers as one potential
means for a State to secure operational
funding for Exchanges. In addition,
section 1311(d)(5) places certain
prohibitions on uses of the funds that
are intended for Exchange
administration and operations in order
to prevent waste.
In paragraph (a), we incorporate the
definition of ‘‘participating issuer’’
provided in § 156.50 to this section. In
paragraph (b) of § 155.160, we propose
to codify the statutory requirement that
a State ensure its Exchange has
sufficient funding to support ongoing
operations beginning January 1, 2015. In
addition, we propose that States must
develop a plan for ensuring funds will
be available. We note that the funding
plan is a requirement of Exchange
approval under subpart B of this part.
In paragraph (b)(1), we propose to
codify the statutory flexibility in section
1311(d)(5)(A) of the Affordable Care Act
that allows a State Exchange to fund its
ongoing operations by charging user fees
or assessments on participating issuers.
In paragraph (b)(2), we propose that
States may use other forms of funding
for Exchange operations, consistent with
the reference in section 1311(d)(5)(A)
that allows States to ‘‘otherwise generate
funding.’’ This language provides States
with broad flexibility to generate funds
beyond charging the ‘‘assessments or
user fees’’ identified in the statute.
States may use broad-based funding
(which may include general State
revenues, provider taxes, or other
funding that spreads costs beyond
imposing assessments or user fees on
participating issuers), as long as the use
of such funding does not violate other
State or Federal laws.
In paragraph (b)(3), we propose to
codify the implied statutory
requirement established in section
1311(d)(5)(A) of the Affordable Care Act
that a State Exchange must be selfsustaining starting on January 1, 2015.
Federal funds may not be provided after
that time to support its continued
operations. This direction is also
articulated in section 1311(a)(4)(B),
which limits the duration of Federal
grants to plan for and establish State
Exchanges.
In paragraph (b)(4), we propose that
the State Exchange announce the
assessment of any user fees on health
insurance issuers in advance of the plan
year. We invite comment on whether
the final regulation should otherwise
limit how and when user fees may be
charged, and whether such fees should
be assessed on an annual basis.
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3. Subpart C—General Functions of an
Exchange
Subpart C outlines the minimum
functions of an Exchange, with crossreferences in some cases to more
detailed standards that are described in
subsequent subparts (E, H and K). The
proposed minimum functions are
designed to provide State flexibility.
Uniform standards are proposed where
required by the statute or where there
are compelling practical, efficiency or
consumer protection reasons.
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a. Functions of an Exchange (§ 155.200)
Proposed § 155.200 identifies the
minimum functions of an Exchange.
These functions closely parallel sections
1311(d)(2), (4), and (6), and sections
1402 and 1411–13 of the Affordable
Care Act.
In paragraph (a), we propose a general
standard that an Exchange must perform
the required functions set forth in this
subpart and in subparts E, H, and K of
this part.
In paragraph (b), we propose,
consistent with our interpretation of
section 1311(d)(4)(H) and section 1411
of the Affordable Care Act, that an
Exchange must grant certifications of
exemptions from the individual
responsibility requirement and
payment. The specific standards and
eligibility criteria that apply to such
certifications will be addressed in future
rulemaking.
In paragraph (c), we propose that the
Exchange must perform eligibility
determinations. We intend to provide
specific standards and eligibility criteria
for this Exchange function in future
rulemaking to implement sections 1311,
1411, 1412, and 1413 of the Affordable
Care Act. Further, it will support and
complement rulemaking conducted by
the Secretary of the Treasury with
respect to section 36B of the Code, as
added by section 1401(a) of the
Affordable Care Act, and by the
Secretary of HHS with respect to several
sections of the Affordable Care Act that
create new law and amend existing law
regarding Medicaid and CHIP.
We note that the aforementioned
sections of the Affordable Care Act
create a central role for the Exchange in
the process of determining an
individual’s eligibility for enrollment in
a QHP, advance payments of the
premium tax credit, cost-sharing
reductions, Medicaid, CHIP and the
BHP, if a BHP is operating in the
Exchange service area. We interpret
Affordable Care Act sections
1311(d)(4)(F), and 1413, and section
1943 of the Act, as added by section
2201 of the Affordable Care Act, to
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require the establishment of a system of
streamlined and coordinated eligibility
and enrollment through which an
individual may apply for enrollment in
a QHP, advance payments of the
premium tax credit, cost-sharing
reductions, Medicaid, and CHIP and
receive a determination of eligibility for
any such program. We also note that we
interpret section 1413(b)(2) to mean that
the eligibility and enrollment function
should be consumer-oriented,
minimizing administrative hurdles and
unnecessary paperwork for applicants.
In paragraph (d), we propose that each
Exchange establish a process for appeals
of eligibility determinations. These
requirements and the appeal process
generally, including the requirements of
section 1411(f) of the Affordable Care
Act, will be addressed in future
rulemaking.
In paragraph (e), we propose that an
Exchange must perform required
functions related to oversight and
financial integrity requirements in order
to comply with section 1313 of the
Affordable Care Act.
In paragraph (f), we propose that the
Exchange must evaluate quality
improvement strategies and oversee
implementation of enrollee satisfaction
surveys, assessment and ratings of
health care quality and outcomes,
information disclosures, and data
reporting pursuant to sections
1311(c)(1), 1311(c)(3), and 1311(c)(4) of
the Affordable Care Act. We anticipate
future rulemaking on these topics, but
propose here the basic requirement that
the Exchange will have a role in the
implementation, oversight, and
improvement of the quality and enrollee
satisfaction initiatives required by the
Affordable Care Act. This will include
requirements for quality data collection,
standards for assessing a QHP issuer’s
quality improvement strategies, and
details on how Exchanges can assess
and calculate ratings of health care
quality and outcomes using
methodologies made available by HHS
or alternatives, if applicable.
The functions of an Exchange listed in
proposed § 155.200 are important to the
achievement of a more stable and
accessible health insurance market for
consumers and businesses and represent
the minimum functions of an Exchange
to meet that goal. We encourage States
to consider supplemental standards or
functionality for their Exchanges that
benefit consumers and businesses, and
we welcome comments regarding these
and other functions that should be
required of an Exchange.
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b. Required Consumer Assistance Tools
and Programs of an Exchange
(§ 155.205)
In § 155.205, we outline the standards
for a number of consumer assistance
tools and activities that Exchanges must
provide. In paragraph (a), we propose to
codify section 1311(d)(4)(B) of the
Affordable Care Act, which requires the
Exchange to provide for the operation of
a call center to respond to requests for
assistance by consumers that is
accessible via a toll-free telephone
number.
We note that an Exchange has
significant latitude in how it structures
the call center. To increase accessibility
to the call center, we suggest that an
Exchange consider operating it outside
of normal business hours and adjusting
staffing levels in anticipation of periods
of higher call volumes (for example, the
weeks leading up to and during open
enrollment). We also believe that the
Exchange call center should have the
capability to provide assistance to
consumers and businesses on a broad
range of issues, including but not
limited to:
(1) The types of QHPs offered in the
Exchange;
(2) The premiums, benefits, costsharing, and quality ratings associated
with the QHPs offered;
(3) Categories of assistance available,
including advance payments of the
premium tax credit and cost-sharing
reductions as well assistance available
through Medicaid and CHIP;
(4) The application process for
enrollment in coverage through the
Exchange and other programs (for
example, Medicaid and CHIP).
The Affordable Care Act includes
several programs that aid consumers
through the process of acquiring and
using health insurance, including the
State-based consumer assistance
programs (for example, health insurance
ombudsman programs created under
Section 1002 of the Affordable Care Act)
and the Navigator program, which we
describe more fully in § 155.210 below.
We encourage Exchanges to use call
centers as a conduit to these and any
other State consumer programs, where
appropriate. We also recognize there
may be some instances where there is
appropriate overlap between
information provided by the Exchange
call centers and information provided
by customer service call centers
operated by health insurance issuers,
particularly in the area of health plan
enrollment. We seek comments on ways
to streamline and prevent duplication of
effort by the Exchange call center and
QHP issuers’ customer call centers, but
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ensure that consumers have a variety of
ways to learn about their coverage
options and receive assistance on other
health insurance coverage issues.
In paragraph (b), we propose to codify
section 1311(d)(4)(C) of the Affordable
Care Act, which requires an Exchange to
maintain an Internet Web site. The
Affordable Care Act provides two key
provisions related to the establishment
of an Exchange Web site. First, section
1103(b) of the Affordable Care Act
requires the Secretary to establish a
standardized format for presenting
coverage option information, which is
utilized to present comparative health
plan information on the current
HealthCare.gov Web site. Second,
section 1311(c)(5) requires the Secretary
to make available to all Exchanges a
model Exchange Web site template
developed by the Secretary. We are
currently evaluating the extent to which
the Exchange Web site may satisfy the
need to provide plan comparison
functionality using HealthCare.gov, and
invite comments on this issue.
Generally, we envision the Exchange
Web site to be an easy-to-use access
point that serves as a primary source of
information about available QHPs,
Exchange activities, and other sources of
health coverage. We believe that the
Exchange Web site is an appropriate
venue to post QHP information as
required by other sections of the
Affordable Care Act that require
disclosure of information that would be
helpful for consumers in comparing
QHPs, including the medical loss ratio
(section 2718 of the PHS Act),
transparency in coverage data (section
1311(e)(3) of the Affordable Care Act),
summary of benefits and coverage
(section 2715 of the PHS Act) 2 and
levels of coverage (section 1302(d) of the
Affordable Care Act).
We specifically propose in
§ 155.205(b)(1) through (6) that an
Exchange must maintain an up-to-date
Internet Web site that:
1. Presents standardized comparative
information on each available QHP.
Such information must include:
i. Premium and cost-sharing
information;
ii. The summary of benefits and
coverage required by section 2715 of the
PHS Act. Exchanges may consider
making this information available
2 The proposal here to post the summary of
benefits and coverage (SBC) on the Exchange Web
site is in addition to, and not in lieu of, any
requirements regarding the manner, timing, and
format for the delivery of an SBC to individuals
under PHS Act section 2715. The Departments of
HHS, Labor, and the Treasury are developing
proposed regulations to be issued in the near future
that are expected to address section 2715.
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through a link from their Web site to
each QHP’s Web site or Exchanges
could require QHPs to submit this
information in a manner that supports a
searchable format;
iii. The level of coverage of a QHP
(that is, bronze, silver, gold, platinum,
or catastrophic coverage consistent with
section 1302(d) and 1302(e) of the
Affordable Care Act);
iv. The results of enrollee satisfaction
surveys described in section 1311(c)(4)
of the Affordable Care Act;
v. Quality ratings assigned to QHPs
described in section 1311(c)(3) of the
Affordable Care Act;
vi. The medical loss ratio as reported
in accordance with interim final rule 75
FR 74921, December 1, 2010, amended
75 FR 82278, December 30, 2010;
vii. Transparency of coverage
measures reported to the Exchange as
required under § 155.1040; and
viii. The provider directory reported
to the Exchange during certification
pursuant to § 156.230;
2. Provides meaningful access to
information for individuals with limited
English proficiency. Such accessibility
needs may be met by providing
language assistance services, which may
include translated information and ‘‘tag
lines’’ directing individuals to
translated materials and/or telephone
numbers to call to reach interpreters for
assistance. Web sites must also be
accessible to people with disabilities in
accordance with the Americans with
Disabilities Act and section 504 of the
Rehabilitation Act. HHS has issued
guidance regarding the requirements of
section 504 with respect to Web site
accessibility.3 The guidance states that
at this time, the Department will
consider a recipient’s Web sites,
interactive kiosks, and other
information systems addressed by
section 508 standards as being in
compliance with section 504 if such
technologies meet those standards. We
encourage States to follow either the 508
guidelines or guidelines that provide
greater accessibility to individuals with
disabilities. States may wish to consult
the latest section 508 guidelines issued
by the U.S. Access Board or W3C’s Web
Content Accessibility Guidelines
(WCAG) 2.0; 4
3. Publishes the following financial
information: the average cost of
licensing required by the Exchange, any
regulatory fees required by the
Exchange, any other payments required
by the Exchange, administrative costs of
3 https://cciio.cms.gov/resources/files/
joint_cms_ociio_guidance.pdf.
4 https://www.access-board.gov/sec508/guide/
index.htm.
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the Exchange, and monies lost to fraud,
waste, and abuse in accordance with
section 1311(d)(7) of the Affordable Care
Act.
4. Provides contact information for
Navigators and other consumer
assistance services, including the
telephone number of the Exchange call
center;
5. Allows for an eligibility
determination pursuant to the standards
established in accordance with
§ 155.200(c) of this subpart; and
6. Allows for enrollment in coverage
pursuant to subpart E of this part.
We are considering a Web site
requirement that would allow
applicants and enrollees to store and
access their personal account
information and make changes,
provided that the Web site complied
with the standards developed by the
Secretary pursuant to section 3021(b)(3)
of the PHS Act, as added by section
1561 of the Affordable Care Act. The
standards 5 address electronic
enrollment systems for Federal and
State health and human services,
provide for the submission and storage
of electronic documents, and permit
reuse of stored information. To
minimize administrative burden, we
would encourage Exchanges to develop
a feature whereby eligibility and
enrollment experts, caseworkers,
Navigators, agents and brokers, and
other application assisters are able to
maintain records of individuals they
have assisted with the application
process. We request comment on this
proposal.
In paragraph (c), we propose to codify
section 1311(d)(4)(G) of the Affordable
Care Act that requires an Exchange to
establish an electronic calculator to
assist individuals in comparing the
costs of coverage in available QHPs after
the application of any advance
payments of the premium tax credit and
cost-sharing reductions. We invite
comment on the extent to which States
would benefit from a model calculator
and suggestions on its design.
In paragraph (d), we propose that the
Exchange have a consumer assistance
function (including but not limited to a
Navigator program described more fully
in § 155.210) that provides assistance
services to consumers. Exchanges will
receive various types of requests for
assistance from consumers, including
assistance with eligibility and
enrollment, appeals, and handling
complaints, and must be able to direct
consumers accordingly. We note that if
an Exchange receives complaints of
5 Standards accessible at: https://healthit.hhs.gov/
portal/server.pt?open=512&mode=2&objID=3161.
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race, color national origin, disability,
age, or sex discrimination, it may refer
these individuals to the HHS Office for
Civil Rights (OCR).
In paragraph (e), we propose that the
Exchange conduct outreach and
education activities to educate
consumers about the Exchange and to
encourage participation, separate from
the implementation of a Navigator
program described in § 155.210.
Exchanges should aim to maximize
enrollment of eligible individuals into
QHPs to increase QHP participation and
competition which in turn increases
consumer choice and purchasing clout.
This will also reduce the number of
individuals without health insurance
coverage. We encourage Exchanges to
conduct outreach broadly as well as in
ways that are accessible to people with
disabilities, individuals with low
literacy, and those with limited English
proficiency. In addition, we encourage
Exchanges to target specific groups
including hard to reach populations and
populations that experience health
disparities due to low literacy, race,
color, national origin, or disability,
including mental illnesses and
substance use disorders.
c. Navigator Program Standards
(§ 155.210)
In § 155.210, we propose the
standards for the Navigator program,
consistent with section 1311(i) of the
Affordable Care Act. The Navigator
standards apply to the Exchange
including both the individual market
and SHOP. In paragraph (a), we propose
the general standard that Exchanges
must award grant funds to public or
private entities to serve as Navigators. In
paragraph (b)(1), we propose the
eligibility requirements for and the
types of entities to which the Exchange
may award Navigator grants. We
propose that Navigators must be capable
of carrying out those duties established
in paragraph (d) of this subsection. In
addition, a Navigator must demonstrate
to the Exchange, as required by section
1311(i)(2)(A) of the Affordable Care Act,
that the entity has existing
relationships, or could readily establish
relationships with employers and
employees, consumers (including
uninsured and underinsured
consumers), or self-employed
individuals likely to be eligible to enroll
in a QHP through the Exchange. We
note that an entity need not have the
ability to form relationships with all
relevant groups in order to be eligible
for Navigator funding; for example, an
entity that can effectively conduct
outreach to rural areas may not be as
effective in urban areas.
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We further propose in paragraph
(b)(1)(iii) that a Navigator must meet any
licensing, certification or other
standards prescribed by the State or
Exchange, as appropriate, consistent
with section 1311(i)(4)(A) of the
Affordable Care Act. This will allow the
State or Exchange to enforce existing
licensure standards (such as verifying
that agents who seek to be Navigators
are licensed), certification standards, or
regulations for selling or assisting with
enrollment in health plans and to
establish new standards or licensing
requirements tailored to Navigators
(such as participating in periodic
trainings), as appropriate.
We further propose in paragraph
(b)(1)(iv) that any entity that serves as a
Navigator may not have conflict of
interest during the term as Navigator.
We specify ‘‘during the term as a
Navigator’’ because we want to ensure
that an entity that might have formerly
had a conflict would not be excluded
from consideration if that conflict no
longer exists. We clarify that these
standards would not exclude, for
example, a non-profit community
organization that previously received
grant funding from a health insurance
issuer from serving as a Navigator. We
seek comment on whether we should
propose additional requirements on
Exchanges to make determinations
regarding conflicts of interest.
Section 1311(i)(2)(B) of the Affordable
Care Act identifies entities which may
be eligible to serve as Navigators,
including ‘‘other entities’’ pursuant to
section 1311(i)(2)(B) insofar as they
meet the requirements of section
1311(i)(4). In paragraph (b)(2), we
propose that the Exchange include at
least two of the types of entities listed
in Section 1311(i)(2)(B) as Navigators.
We seek comment as to whether we
should require that at least one of the
two types of entities serving as
Navigators include a community and
consumer-focused non-profit
organization, or whether we should
require that Navigator grantees reflect a
cross section of stakeholders. We note
that Indian tribes, tribal organizations,
and urban Indian organizations may be
eligible, along with State or local human
service agencies.
In paragraph (c), we codify the
statutory prohibitions on Navigator
conduct in the Exchange. Consistent
with 1311(i)(4) of the Affordable Care
Act, health insurance issuers are
prohibited from serving as Navigators
and a Navigator must not receive any
consideration directly or indirectly from
any health insurance issuer in
connection with the enrollment of any
qualified individuals or qualified
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41877
employees in a QHP. Such
consideration includes, without
limitation, any monetary or nonmonetary commission, kick-back, salary,
hourly-wage or payment made directly
or indirectly to the entity or individual
from the QHP issuer. These provisions
would not preclude a Navigator from
receiving compensation from health
insurance issuers in connection with
enrolling individuals, small employers
or large employers in non-QHPs. We
seek comment on this issue and whether
there are ways to manage any potential
conflict of interest that might arise.
In paragraph (d), we set forth the
minimum duties of a Navigator. The
Exchange may require that a Navigator
meet additional standards and carry out
duties so long as such standards are
consistent with requirements set forth
herein. We clarify that as part of its
obligation to establish the Navigator
program and oversee the grants, the
Exchange must ensure that Navigators
are performing their duties as required.
Duties include maintaining expertise in
eligibility, enrollment, and program
specifications and conducting public
education activities to raise awareness
of the availability of QHPs.
We also propose that the information
and services provided by the Navigator
be fair, accurate, and impartial and
acknowledge other health programs.
The Affordable Care Act requires the
Secretary to collaborate with the States
to develop standards related to this
requirement. We are considering
standards related to content of
information shared, referral strategies,
and training requirements to include in
grant award conditions. We welcome
comment on potential standards to
ensure that information made available
by Navigators is fair, accurate, and
impartial.
The Navigator must also facilitate
enrollment in a QHP through the
Exchange and provide referrals to any
applicable office of health insurance
consumer assistance or health insurance
ombudsman, or any other appropriate
State agency or agencies for any enrollee
with a grievance, complaint, or question
regarding their health plan, coverage, or
a determination under such plan or
coverage. Further the Navigator must
provide information in a manner that is
culturally and linguistically appropriate
to the needs of the population being
served by the Exchange. We seek
comment regarding any specific
standards we might issue through future
rulemaking or additional guidance on
these proposed requirements that we
might further develop.
In paragraph (e), we codify the
statutory restriction from section
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1311(i)(5) of the Affordable Care Act
that the Exchange is prohibited from
supporting the Navigator program with
Federal funds received by the State for
the establishment of Exchanges. Thus,
the Exchange must use operational
funds generated through non-Federal
sources (pursuant to section 1311(d)(5))
including general operating funds, to
fund the Navigator program. If the State
chooses to permit or require Navigator
activities to address Medicaid and CHIP
administrative functions, and such
functions are performed under a
contract or agreement that specifies a
method for identifying costs or
expenditures attributable to Medicaid
and CHIP activities, the Medicaid or
CHIP agencies may claim Federal
funding for a share of expenditures
incurred for such activities at the
administrative Federal financial
participation rate described in 42 CFR
433.15 for Medicaid and 42 CFR
457.618 for CHIP.
Finally, we are considering a
requirement that the Exchanges ensure
that the Navigator program is
operational with services available to
consumers no later than the first day of
the initial open enrollment period.
Since consumers will likely require
significant assistance to understand
options and make informed choices
when selecting health coverage, we
believe it is important that Exchanges
begin the process of establishing the
Navigator program by awarding grants
and training grantees in time to ensure
that Navigators can assist consumers in
obtaining coverage throughout the
initial open enrollment period. We seek
comment on this timeframe under
consideration.
d. Ability of States to Permit Agents and
Brokers to Assist Qualified Individuals,
Qualified Employers, or Qualified
Employees Enrolling in QHPs
(§ 155.220)
Section 1312(e) of the Affordable Care
Act gives States the option to permit
agents or brokers to assist individuals
enrolling in QHPs through the
Exchange. This includes allowing agents
and brokers to enroll qualified
individuals, qualified employers, or
qualified employees in QHPs and to
assist individuals with applications for
advance payments of the premium tax
credit and cost-sharing reductions. We
propose to codify this option under
paragraph (a) of § 155.220.
We note that the standards described
in this section would not apply to
agents and brokers acting as Navigators.
Any entity serving as a Navigator,
including an agent or broker, may not
receive any financial compensation
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from an issuer for helping an individual
or small group select a specific QHP,
consistent with § 155.210. We also
clarify that the statute permits agents
and brokers to assist with applications
for advance payments of the premium
tax credit and cost-sharing reductions.
To ensure that individuals and small
groups have access to information about
agents and brokers should they wish to
use one, in paragraph (b) we propose to
permit an Exchange to display
information about agents and brokers on
its Web site or in other publicly
available materials.
We recognize that there are web-based
entities and other entities with
experience in health plan enrollment
that are seeking to assist in QHP
enrollment in several ways, including:
by contracting with an Exchange to
carry out outreach and enrollment
functions, or by acting independently of
an Exchange to perform similar outreach
and enrollment functions to the
Exchange. To the extent that an
Exchange contracts with such an entity,
the Exchange would need to adhere to
the requirements proposed for eligible
contracting entities at § 155.110(a).
In the event that the Exchange
contracts with such web-based entities,
the Exchange would remain responsible
for ensuring that the statutory and
regulatory requirements pertinent to the
relevant contracted functions are met.
We understand that such entities may
provide an additional avenue for the
public to become aware of and access
QHPs, but we also note that advance
payments of the premium tax credit and
cost-sharing reductions may only be
accessed through an Exchange. We seek
comment on the functions that such
entities could perform, the potential
scope of how these entities would
interact with the Exchanges and what
standards should apply to an entity
performing functions in place of, or on
behalf of, an Exchange. We also seek
comment on the practical implications,
costs, and benefits to an Exchange that
coordinates with such entities, as well
as any security- or privacy-related
implications of such an arrangement.
e. General Standards for Exchange
Notices (§ 155.230)
Notices are developed to ensure that
applicants, qualified individuals, and
enrollees understand their eligibility
and enrollment status, including the
reason for receipt of the notice and
information about any subsequent
action(s) they must take.
In paragraph (a), we propose that any
notice sent by an Exchange pursuant to
this part must be in writing and include
(1) contact information for customer
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service resources, which might include
web-based information, call center,
Navigators, or consumer assistance
programs; (2) an explanation of rights to
appeal, if applicable; and (3) a citation
to the specific regulation serving as the
cause for notice.
In paragraph (b), we propose all
applications, forms, and notices must be
provided in plain language. In addition,
applications, forms and notices should
be written in a manner that meets the
needs of diverse populations by
providing meaningful access to limited
English proficient individuals and
ensuring effective communication for
people with disabilities. As such, there
are a number of ways that the Exchange
may provide such access including
provision of information about the
availability and steps to obtain oral
interpretation services, information
about the languages in which written
materials are available, and the
availability of materials in alternate
formats for persons with disabilities. We
seek comment regarding whether we
should codify these examples as
requirements in the final rule as well as
any other requirements we might
consider to provide meaningful access
to limited English proficient individuals
and to ensure effective communication
for people with disabilities.
In paragraph (c), we propose that the
Exchange annually re-evaluate the
appropriateness and usability of the
applications, forms, and notices and in
consultation with HHS in instances
when changes are made. As the program
evolves, we anticipate that the Exchange
may be able to improve the tools used
to collect information and inform
individuals about their eligibility and
coverage options.
f. Payment of Premiums (§ 155.240)
The Affordable Care Act includes
some references to payment of
premiums through an Exchange. While
we do not require or limit the methods
of premium payment in connection with
individual market coverage, we note
that an Exchange generally has three
options: (1) Take no part in payment of
premiums, which means that enrollees
must pay premiums directly to a QHP
issuer; (2) facilitate the payment of
premiums by enrollees by creating an
electronic ‘‘pass-through’’ of premiums
without directly retaining any of the
payments; or (3) establish a payment
option where the Exchange collects
premiums from enrollees and pays an
aggregated sum to the QHP issuers.
Section 1312(b) of the Affordable Care
Act states that a qualified individual
enrolled in a QHP may pay any
applicable premium directly to the
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issuer. We propose to codify this
Exchange requirement in paragraph (a)
of § 155.240. We interpret this to mean
that while an Exchange may exercise
any of the options listed above,
pursuant to section 1312(b), it must
always allow an individual to pay
directly to the QHP issuer if he or she
chooses, regardless of whether an
Exchange has elected to establish
another option for premium payment.
This requirement does not preclude an
Exchange from facilitating or
aggregating premium payments, if it
chooses to do so.
In paragraph (b), we propose that an
Exchange may permit Indian tribes,
tribal organizations and urban Indian
organizations to pay the QHP premiums
on behalf of qualified individuals,
subject to the terms and conditions
determined by the Exchange. Comments
in response to the November 12, 2010
HHS tribal consultation letter and the
RFC suggest that premiums may present
an obstacle for Indians and suggested
that we consider implementation of a
process for a tribe to pay premiums on
behalf of its members since premiums
cannot be waived for Indians.
An Exchange may consider setting-up
an upfront group payment mechanism
similar to the mechanism currently used
by some tribes to enroll members in the
Medicare Prescription Drug Program.
Under that program, tribes offer a
selection of plans from which their
members may choose, thus limiting the
members’ options. We seek comment on
whether this approach would work in
an Exchange and how such an approach
might be tailored to fit the Exchange.
We note that section 402 of the Indian
Health Care Improvement Act (IHCIA)
permits Indian tribes, tribal
organizations, and urban Indian
organizations to purchase health
benefits coverage for IHS beneficiaries.
As a result, the payment of premiums
that we propose under this section is
more inclusive than other Exchange
provisions (special enrollment periods
and cost-sharing rules) that pertain to
Indians. We invite comment on how to
distinguish between individuals eligible
for assistance under the Affordable Care
Act and those who are not in light of the
different definitions of ‘‘Indian’’ that
apply for other Exchange provisions.
In paragraph (c), we propose that, in
the operation of a SHOP, an Exchange
must accept payment of an aggregate
premium by a qualified employer
pursuant to the standards set forth in
§ 155.705(b)(4).
In paragraph (d), we propose that an
Exchange may facilitate through
electronic means the collection and
payment of premiums. This could
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include the Exchange acting as a simple
pass-through or the Exchange collecting
and distributing premiums to QHP
issuers.
Additionally, we propose in
paragraph (e) that an Exchange choosing
to offer enrollees payment through
electronic means must conform to any
standards and protocols (including
privacy and security) required under
§ 155.260 and § 155.270.
If an Exchange elects to facilitate the
collection and payment of premiums, it
must establish administrative protocols
to ensure the integrity of the financial
transactions. We clarify that premium
collection by the Exchange does not
make the Exchange liable for payment.
For example, if an individual is late
making a payment or misses a premium
payment, the Exchange would not have
to make a payment on behalf of the
individual. We seek comments
concerning Exchange flexibility in
establishing the premium payment
process and what standards would be
appropriate for the Federal government
to establish in regulations to ensure
fiduciary accountability in the case of
an Exchange that collects premiums.
g. Privacy and Security of Information
(§ 155.260)
In § 155.260, we address the privacy
and security standards Exchanges must
establish and follow. Each Exchange
will need to obtain applicants’
personally identifiable information,
such as names, social security numbers,
addresses, dates of birth, and tax returns
or other financial information during
the application process discussed in
§ 155.405 as part of the eligibility
determination process required by
§ 155.200(c) of this subpart. In addition
to the proposals in this part, part 156
requires QHP issuers to provide
personally identifiable information to
the Exchange on a regular basis. We
propose to require that the Exchange
apply appropriate security and privacy
protections when collecting, using,
disclosing or disposing of personally
identifiable information it collects. In
addition, we propose to require
contractual terms that impose these
standards on contractors or subcontractors that fulfill Exchange
functions or access information from or
on behalf of the Exchange.
In paragraph (a), we propose to define
the term ‘‘personally identifiable
information’’ in this context as
information that, alone or when
combined with other personal or
identifying information which is linked
or linkable to a specific individual, can
reasonably be used to distinguish or
trace an individual’s identity. We
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propose that the term applies to
information collected, received or used
by the Exchange as part of its
operations. Consistent with section
1411(g) of the Affordable Care Act, in
paragraph (b), we propose limiting the
collection, use, and disclosure of
personally identifiable information to
what is specifically required or
permitted by § 155.260, other applicable
law, subpart E of this part, the standards
established in accordance with
§ 155.200(c) of this subpart, and section
1942(b) of the Act. We note that
Exchanges may not collect, use, or
disclose personally identifiable
information if prohibited by another
law. We invite comment as to whether
and how we should restrict the method
of disposal in this section as well.
The Affordable Care Act provides
specific privacy and security standards
at sections 1411(g), 1413(c)(2), and
1414(a)(1) for some, but not all, types of
information flowing to and from the
Exchange. Furthermore, we recognize
that some or all of the Exchanges may
be HIPAA covered entities (health
plans, health care clearinghouses and
health care providers that conduct
certain electronic transactions covered
by HIPAA) or business associates of
HIPAA covered entities; in such cases,
some or all exchange privacy and
security responsibilities regarding
individuals’ health information may be
governed by HIPAA. Therefore, in
addition to other standards mentioned
directly by the Affordable Care Act,
HIPAA may dictate the appropriate
privacy and security standards for some
Exchanges, and may serve as guidance
on appropriate privacy and security
practices for others. Each Exchange
should engage in an analysis of its
operations and functions and determine
its HIPAA status based on the
definitions in § 160.103 in subchapter C
of 45 CFR. That analysis will be factintensive and will depend heavily on
the decisions of each State about how
the Exchange will be set up and on the
functions and services the Exchange
performs, including those functions it
performs with respect to QHPs,
Medicaid and CHIP. Regardless of
whether an Exchange is subject to
HIPAA as a covered entity or as a
business associate, we propose that the
Exchanges implement safeguards to
ensure that any and all personally
identifiable information received, used,
stored, transferred, or prepared for
disposal by an Exchange is subject to
adequate privacy and security
protections. For an Exchange that is
subject to HIPAA, the privacy and
security standards imposed by HIPAA
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must be followed with respect to
information that is ‘‘protected health
information.’’
Because each Exchange may have
different needs and structures and work
in different capacities, it is difficult to
create a uniform set of detailed privacy
and security standards that we could
propose to apply to all Exchanges. That
said, we believe that HIPAA provides
certain universally appropriate security
standards. We therefore propose to
require that the security standards of the
Exchange (and which the Exchange
must contractually impose on
contractors and subcontractors) are
consistent with HIPAA security rules
described at 45 CFR 164.306, 164.308,
164.310, 164.312, and 164.314. These
rules provide tested and familiar
guidelines that should ensure the proper
handling of applicant and enrollee
information. Again, and as explained
below, we propose to require
contractual requirements that apply
these security standards to contractors
or sub-contractors that receive
information from the Exchange or fulfill
Exchange functions.
Privacy policies for the Exchanges
will need to allow for the appropriate
collection, receipt, use, disclosure and
disposal of the various kinds of
information including health, financial
and other types of personally
identifiable information. For Exchanges
not subject to HIPAA as covered entities
or as business associates, while HIPAA
may provide an appropriate model for
the protection of the privacy of health
information, we are concerned about its
applicability to all data passing through
Exchanges—specifically, tax return
information protected by 6103 of the
Code. As such, we are not proposing to
adopt a selection of HIPAA privacy
standards as the minimum protections
for data at all Exchanges. Rather, we
propose to provide States with the
flexibility to create a more appropriate
and tailored standard. We are
considering requiring each Exchange to
adopt privacy policies that conform to
the Fair Information Practice Principles
(FIPPs). We believe that FIPPs will
afford an appropriate baseline of privacy
protections regarding the use, disclosure
and disposal of personally identifiable
information.6 The FIPPs have been
6 In 1973, the Department of Health, Education,
and Welfare (HEW) released its report, Records,
Computers, and the Rights of Citizens, which
outlined a Code of Fair Information Practices that
would create ‘‘safeguard requirements’’ for certain
‘‘automated personal data systems’’ maintained by
the Federal Government. This Code of Fair
Information Practices is now commonly referred to
as fair information practice principles (FIPPs) and
established the framework on which much privacy
policy would be built. There are many versions of
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incorporated into both the privacy laws
of many States with regard to
government-held records 7 and
numerous international frameworks,
including the OECD’s privacy
guidelines, the EU Data Protection
Directive, and the APEC Privacy
Framework.8 Specifically, the principles
include: (1) Individual Access; (2)
Correction; (3) Openness and
Transparency; (4) Individual Choice;
and (5) Collection, Use, and Disclosure
Limitations. We note that we plan to
address collection limitations in the
eligibility standards established
pursuant to § 155.200(c) of this part. We
welcome comments on the
appropriateness of the FIPPs in this
context and the best means to integrate
FIPPs into the privacy policies and
operating procedures of individual
Exchanges while allowing for
adaptability to each Exchange’s
particular structure and operations. We
also solicit comment on the aptness of
adopting the HIPAA privacy model for
Exchanges. Again, we note that an
Exchange that is subject to HIPAA must
comply with both the privacy and
security standards imposed by HIPAA
with respect to protected health
information.
We also propose in paragraph (b) to
adopt several additional requirements
for the privacy and security policies and
procedures of Exchanges. We propose
requiring that the policies and
procedures be in writing and available
to the Secretary of HHS, and that this
writing identify any applicable laws that
the Exchange will need to follow. We
also propose to require that the
Exchange must, in any contract or
agreement with a contractor, require
that information provided to, created by,
received by, and subsequently disposed
of by the contractor or any of its
subcontractors be protected by the same
or higher privacy and security standards
than are applicable to the Exchange. We
believe that this will ensure that all
contractors and subcontractors that
fulfill Exchange functions are subject to
adequate privacy and security
standards. Last, we are considering
the FIPPs; the principles described here are
discussed in more detail in The Nationwide Privacy
and Security Framework for Electronic Exchange of
Individually Identifiable Health Information,
December 15, 2008. https://healthit.hhs.gov/portal/
server.pt/community/
healthit_hhs_gov__privacy___security_framework/
1173.
7 Pritts, J.L., Altered States: State Health Privacy
Laws and the Impact of the Federal Health Privacy
Rule (Spring 2002), 2 Yale J. Health Pol’y L. &
Ethics 325.
8 See Department of Commerce, Internet Policy
Task Force, Commercial Data Privacy, and
Innovation in the Internet Economy: A Dynamic
Policy Framework, (Washington, D.C.: 2010).
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imposing a requirement that each
Exchange implement some form of
authentication procedure for ensuring
that all entities interacting with
Exchanges are who they claim. We are
currently working with other Federal
agencies to determine the best methods
of authentication to ensure the identities
of parties accessing information in or
furnishing information to Exchanges.
In paragraph (c), we propose an
additional requirement related to data
matching arrangements that are made
between the Exchange and agencies that
administer Medicaid and CHIP in States
for the exchange of eligibility
information. The Exchange must
participate in the data matching
program required by section 1413(c)(2)
of the Affordable Care Act consistent
with the privacy and security standards
described in section 1942(b) of the Act
and in other applicable laws. We expect
Exchanges and the Medicaid and CHIP
agencies to execute data use agreements
that prevent the unauthorized use or
disclosure of personally identifiable
information and prohibit the Exchange
or State agency from seeking to obtain
or provide information that it will not,
or does not reasonably expect to, use.
We propose to adopt these same
requirements as data privacy and
security requirements for Exchanges.
In paragraph (d), we also propose to
require Exchanges to adopt privacy and
security policies and procedures that
meet the standards in section 6103 of
the Code that protect the confidentiality
of tax returns and tax return
information. Section 1414(a)(1) of the
Affordable Care Act added section
6103(l)(2) to the Code to authorize the
disclosure of certain tax return
information to carry out eligibility
determinations for advance payments of
the premium tax credit and certain other
government-sponsored health programs,
subject to the confidentiality and
safeguarding requirements of section
6103 of the Code. We are currently
working with the Secretary of the
Treasury and States to ensure that
Treasury-required safeguards for tax
information will be met across the
information technology architecture.
Finally, in paragraph (e), we propose
to codify the requirement in section
1411(h)(2) of the Affordable Care Act
that provides that any person that
knowingly and willfully uses or
discloses personally identifiable
information in violation of section
1411(g) of the Affordable Care Act will
be subject to a civil money penalty of
not more than $25,000 per disclosure
and be subject to any other applicable
penalties that may be prescribed by law.
We propose to interpret section 1411(h)
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to apply the civil money penalty of
$25,000 to each violation of section
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h. Use of Standards and Protocols for
Electronic Transactions (§ 155.270)
In this section, we propose to apply
certain standards and protocols to the
operation of Exchanges. We consider
these requirements to be important
considerations in the development and
operation of Exchange information
technology systems, and as such,
propose them here as requirements for
Exchanges.
In paragraph (a), we propose to apply
the HIPAA administrative simplification
requirements. To the extent that the
Exchange performs electronic
transactions with a covered entity,
including State Medicaid programs and
QHP issuers, the Exchange must use
standards and operating rules adopted
by the Secretary pursuant to 45 CFR
parts 160 and 162.
In paragraph (b), we propose to codify
the HIT enrollment standards and
protocols that were developed pursuant
to section 3021 of the PHS Act, which
was added by section 1561 of the
Affordable Care Act, and that were
adopted by the Secretary.9 Such
standards and protocols will be
incorporated within Exchange
information technology systems as
required under the Exchange
cooperative agreements awarded
pursuant to section 1311(a) of the
Affordable Care Act.
4. Subpart E—Exchange Functions in
the Individual Market: Enrollment in
Qualified Health Plans
In subpart E, we outline the initial,
annual, and special enrollment periods
as well as the enrollment process and
the termination of coverage process. The
standards established by the Exchange
in accordance with this subpart will
facilitate the enrollment of qualified
individuals into QHPs and the transfer
of enrollees from one QHP to another.
For the purposes of this subpart, any
reference to enrollee means a qualified
individual who enrolls in a QHP
through the Exchange.
In response to the RFC, many
commenters suggested that States
should design systems for the Exchange
by either building off of existing systems
that are in place for Medicaid and CHIP
or, alternatively, developing new
systems that would serve the Exchange
as well as advance payments of the
premium tax credit, cost-sharing
reductions, Medicaid and CHIP.
9 https://healthit.hhs.gov/portal/
server.pt?open=512&mode=2&objID=3161.
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Comments also focused on the
importance of a streamlined enrollment
process. In addition, many commenters
recommended that the initial open
enrollment period be longer and more
flexible than subsequent annual open
enrollment periods while others
suggested enrollment periods be
structured so as not to encourage
migration in and out of the Exchange.
Commenters also suggested that we
follow HIPAA and Medicare guidelines
when establishing qualifying events that
trigger special enrollment periods. Some
suggested that there should not be a
single open enrollment period for all
eligible individuals but instead, a
staggered open enrollment so as not to
place excessive administrative burdens
on Exchanges, States, and QHP issuers.
We also received comments supporting
a lag between enrollment periods and
effective dates to provide time for
enrollment, billing, and other
information to be processed, as well as
to allow time for QHP issuers to
produce and mail consumer
identification cards and any necessary
start-up communications.
a. Enrollment of Qualified Individuals
into QHPs (§ 155.400).
Section 155.400 addresses that the
Exchange must: Accept a QHP selection
from an applicant who is determined
eligible for enrollment in a QHP, notify
the issuer of the applicant’s selected
QHP, and transmit information
necessary to enable the QHP issuer to
enroll the applicant.
In paragraph (b), we propose that the
Exchange must send QHP issuers
enrollment information on a timely
basis; we anticipate issuing further
guidance on this timing. In addition, the
Exchange will be required to develop a
process by which QHP issuers can
verify and acknowledge the receipt of
enrollment information. While it would
be ideal for information sharing to occur
on a real-time basis, we are not certain
that all parties will have the necessary
functionality for real-time information
sharing by 2014. As such, we encourage
real-time processing and
acknowledgement of enrollment
information; we seek comment as to
whether we should consider codifying a
requirement for a specific frequency for
enrollment transactions such as in real
time or daily in our final rule.
To ensure that the Exchange and QHP
issuers have identical plan enrollment
records, we propose under paragraphs
(c) and (d) that the Exchange maintain
records of enrollment, submit
enrollment information to HHS, and
reconcile the enrollment files with the
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QHP issuers no less than on a monthly
basis.
b. Single Streamlined Application
(§ 155.405)
Section 1413(b)(1)(A) of the
Affordable Care Act requires that the
Secretary develop and provide to each
State a single, streamlined form that
may be used to apply for advance
payments of the premium tax credit,
cost-sharing reductions, Medicaid,
CHIP, and the BHP, if a BHP is
operating in the Exchange service area,
and that must be structured to maximize
an applicant’s ability to complete the
form satisfactorily, taking into account
the characteristics of individuals who
qualify for the programs. Section
1311(c)(1)(F) of the Affordable Care Act
states that an issuer shall use a uniform
enrollment form for qualified
individuals and employers to enroll in
QHPs through the Exchange, and that
the enrollment form must take into
account criteria developed by the NAIC.
In § 155.405 we describe a single
streamlined application and standards
for any alternative application
developed by the Exchange that
incorporate both eligibility and
enrollment, in order to facilitate an
efficient process.
In paragraph (a), we propose that the
Exchange use a single streamlined
application to collect information
necessary for QHP enrollment, advance
payments of the premium tax credit,
cost-sharing reductions, and Medicaid,
CHIP, and the BHP, if a BHP is
operating in the Exchange service area.
We propose use of a single streamlined
application to limit the amount of
information and number of times an
individual must make submissions to
receive an eligibility determination and
complete the enrollment process. HHS
plans to create both a paper-based and
web-based dynamic application. We
anticipate that the electronic application
will enable many applicants to complete
the eligibility and QHP selection
process in a single online session.
In paragraph (b), we propose that if
the Exchange seeks to use an alternative
application it must be approved by
HHS. The alternative application should
collect the information necessary to
support an eligibility determination and
to process enrollment through the
programs described in paragraph (a).
Our intent is to simplify the application
process and reduce, if not eliminate, the
collection of extraneous information.
We seek comment regarding whether we
should codify a requirement that
applicants may not be required to
answer questions that are not pertinent
to the eligibility and enrollment process.
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In paragraph (c), we propose that the
Exchange must accept applications from
multiple sources, including the
applicant; an authorized representative
(we propose this to be defined by State
law); or someone acting responsibly for
the applicant. In addition, section
1413(b)(1)(A)(ii) of the Affordable Care
Act sets forth requirements regarding
mechanisms by which an individual
may file an application. In paragraph
(c)(2), we propose that an individual
must be able to file an application
online, by telephone, by mail, or in
person. We solicit comments on the
requirement that an individual must be
able to file an application in person.
We reserve paragraphs (d) and (e) for
future rulemaking.
In regard to requests for personally
identifiable information that the
Exchange will collect during the
application process, we are
contemplating standards for the final
rule for information collection based on
the Fair Information Practices Principles
(FIPPs) framework. For a more detailed
discussion on FIPPs, see the preamble to
155.260. According to FIPPs, applicants
should be given notice of an entity’s
information practices before any
personal information is collected from
them so that they are able to make an
informed decision about whether and to
what extent to disclose their personal
information.
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c. Initial and Annual Open Enrollment
Periods (§ 155.410)
Section 1311(c)(6) of the Affordable
Care Act directs the Secretary to
establish an initial open enrollment
period and an annual open enrollment
period. In § 155.410, we propose
standards for Exchanges related to the
initial and annual open enrollment
periods. Our proposed timeframes are
informed by both the experience
implementing Medicare Advantage and
the Medicare Prescription Drug Benefit
Program, as well as information from
FEHBP.
In paragraph (a)(1), we propose that
the Exchange adhere to the initial and
annual open enrollment periods set
forth in this section and indicate that
qualified individuals and enrollees may
begin or change coverage in a QHP at
such times. In paragraph (a)(2), we
propose that the Exchange may only
permit a qualified individual to enroll
in a QHP or an enrollee to change QHPs
during the initial open enrollment
period specified in paragraph (b), the
annual open enrollment period
specified in paragraph (e), or a special
enrollment period described in
§ 155.420 for which the qualified
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individual or enrollee has been
determined eligible.
In paragraph (b), we propose an initial
open enrollment period that allows a
qualified individual to enroll in a QHP
from October 1, 2013 through February
28, 2014. We want to ensure that
qualified individuals have sufficient
time to learn about Exchange coverage,
compare options, and ultimately enroll.
In addition, we seek to provide the
maximum flexibility for the information
management system of the Exchange to
be designed, built, tested, and ready for
January 1, 2014 coverage in addition to
the time needed to certify QHPs.
We believe that consumers should
have an initial open enrollment period
that extends beyond January 1, 2014 to
allow for outreach and education
beyond the first potential date of
coverage. We recognize that extending
the initial open enrollment period into
2014 will require flexibility on the part
of QHPs because some enrollees will
have fewer than 12 months of coverage
in the first year. As such, we seek to
balance the needs of consumers with the
interest of QHPs to have individuals
enrolled for as close to a full coverage
year as possible. We seek comment on
the duration of the initial open
enrollment period.
In paragraph (c), we propose rules
regarding the effective date of coverage
for the initial open enrollment period
based on the date on which the
Exchange receives a QHP selection from
an individual, in order to allow
appropriate time for QHP issuers to
process QHP selections. In paragraph
(c)(1), we propose that for a QHP
selection received by the Exchange on
or before December 22, 2013, the
Exchange must ensure an effective date
of January 1, 2014. In paragraph (c)(2),
we propose that for a QHP selection
received by the Exchange between the
first and twenty-second day of any
subsequent month during the initial
open enrollment period, the Exchange
must ensure an effective date on the first
day of the following month. In
paragraph (c)(3), we propose that for a
QHP selection received by the Exchange
between the twenty-third and last day of
the month for any month between
December, 2013 and February 28, 2014,
the Exchange must ensure an effective
date of either the first day of the
following month or the first day of the
second following month.
In general, we propose to apply this
approach to effective dates for the
annual open enrollment period and for
special enrollment periods as well. This
proposal is designed to minimize the
time between enrollment and coverage
effective dates, while leaving sufficient
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time to ensure that QHP selections can
be fully processed by QHP issuers. In
addition, the proposal provides the
Exchange with flexibility to work with
QHP issuers to implement selections
received between the twenty-third and
last day of the month on either the first
of the following month or the first of the
second following month, which allows
the Exchange and QHP issuers to choose
to process enrollments more quickly to
the extent possible.
We note that the coverage effective
date may not be set or enrollment
information sent from the Exchange to
the QHP until the individual is
determined eligible to purchase
coverage through the Exchange. Section
36B(c)(2)(A)(i) of the Affordable Care
Act specifies that advance payments of
the premium tax credit may only be
provided for an enrollee who is enrolled
in a QHP on the first of the month. As
such, in order to coordinate coverage in
a QHP with the advance payments of
the premium tax credit that support the
purchase such coverage, we propose to
establish that coverage in a QHP may
only begin on the first of the month.
However, we seek comment as to
whether we should consider allowing at
least twice-monthly effective dates of
coverage or complete flexibility to allow
for coverage to begin any day for
individuals who forego receipt of such
credit for their first partial month or
who are not eligible to receive advance
payments of the premium tax credit.
In paragraph (d), we propose that the
Exchange must send written notification
to enrollees about the annual open
enrollment period. We are considering
codifying the requirement that such
notice must be sent no later than 30
days before the start of the annual open
enrollment period in our final rule.
Further, we believe the notice may
require inclusion of specific information
and we seek comment regarding
whether we should codify such
requirements for information pertaining
to: (1) The date annual open enrollment
begins and ends, (2) where individuals
may obtain information about available
QHPs, including the Web site, call
center, and through Navigator
assistance, and (3) other relevant
information.
In paragraph (e), we propose an
annual open enrollment period from
October 15 through December 7 of each
year, starting in October 2014 for
coverage beginning January 1, 2015. As
an alternative annual open enrollment
period, we considered November 1
through December 15 of each year to
provide a 45-day window close to the
end of the year that would be easy to
remember. We welcome comments
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regarding our proposed and alternative
approach for the annual open
enrollment period.
In paragraph (f), we propose that the
Exchange must ensure coverage is
effective as of the first day of the
following benefit year for a qualified
individual who has made a QHP
selection during the annual open
enrollment period.
We seek comment regarding whether
we should require Exchanges to
automatically enroll individuals who
received advance payments of the
premium tax credit and are then
disenrolled from a QHP because the
QHP is no longer offered if such
individual does not make a new QHP
selection. We also seek comment
regarding whether we should codify
requirements in the final rule regarding
automatic enrollment of individuals
into new QHPs when there are mergers
between issuers or when one QHP
offered through a specific issuer is no
longer offered but there are other
options available to the individual
through the same issuer. Further, if we
were to provide for automatic
enrollment, we seek comment as to how
far such automatic enrollment should
extend.
We reserve paragraph (g) for future
rulemaking.
d. Special Enrollment Periods
(§ 155.420)
In accordance with section
1311(c)(6)(C) of the Affordable Care Act,
the Secretary must establish special
enrollment periods. The statute requires
use of the special enrollment periods in
section 9801 of the Code and, where
relevant, special enrollment periods
similar to those in the Medicare
Prescription Drug Program. In § 155.420,
we propose standards to address this
statutory requirement. In paragraph (a)
of this section, we specify that the
Exchange must allow a qualified
individual or enrollee to enroll in a QHP
or change from one QHP to another
outside of the annual open enrollment
period, if such individual qualifies for a
special enrollment period.
In paragraph (b), we propose that, in
general, the effective dates for QHP
selections based on special enrollment
periods follow the proposed effective
dates for QHP selections during the
initial or annual open enrollment
periods described in § 155.410(c) of this
subpart. First, in paragraph (b)(1), we
propose that once determined eligible
for a special enrollment period, the
Exchange must ensure that a qualified
individual or enrollee’s effective date is
on the first day of the following month
for all QHP selections made by the 22nd
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of the previous month, and on either the
first day of the following month or the
first day of the second following month
for all QHP selections made between the
23rd and last day of a given month. We
provide an exception in the case of
birth, adoption or placement for
adoption, for which coverage must be
effective on the date of birth, adoption,
or placement for adoption.
In paragraph (c), we propose a
standard length of 60 days for each
special enrollment period from the date
of the triggering event unless the
applicable regulation provides
otherwise. We believe that having a
standardized length for special
enrollment periods will simplify
administrative processes and
accommodate the needs of individuals
undergoing significant life changes,
although we note that we raise
alternatives for the special enrollment
periods proposed in paragraphs (d)(6)
and (d)(7) of this section in the
preamble associated with those
paragraphs. We request comment on the
alternatives raised for the special
enrollment periods described in
paragraphs (d)(6) and (d)(7) and whether
others, such as (d)(4), should have an
alternate start date.
In paragraph (d), we propose specific
special enrollment periods. We note that
all requests for special enrollment
periods must be evaluated by the
Exchange as part of the eligibility
determination process established
pursuant to § 155.200(c) of this part. For
purposes of special enrollment periods
provided herein, we interpret
dependent to mean any individual who
is or may become eligible for coverage
under the terms of a QHP because of a
relationship to an enrollee (including
the enrollee’s spouse). In paragraph
(d)(1), we propose that the Exchange
permit a qualified individual and any
dependents to enroll in a QHP due to
loss of other minimum essential
coverage. We interpret loss of coverage
to include any event that triggers a loss
of eligibility for other minimum
essential coverage. We further propose
that a dependent of a current enrollee in
a QHP and the enrollee are each eligible
for a special enrollment period if the
dependent loses other minimum
essential coverage. Examples of loss of
coverage include decertification of a
QHP that occurs outside of the annual
open enrollment period. In such cases,
an enrollee would be allowed to select
and enroll in a new QHP upon
notification of plan decertification. If
the enrollee does not select a new QHP
before the effective date of plan
termination, he or she would be
provided 60 days from the date of plan
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termination, which is the triggering
event, to select a new QHP.
Other examples of events that would
qualify as loss of coverage include but
are not limited to the following: legal
separation or divorce ending eligibility
of a spouse or step-child enrolled in
other minimum essential coverage as a
dependent; end of dependent status
(such as attaining the maximum age to
be eligible as a dependent child under
the plan); death of an individual
enrolled in minimum essential coverage
ending eligibility for covered
dependents; termination of employment
or reduction in the number of hours of
employment necessary to maintain
coverage; or relocation outside of the
service area of the QHP. Examples of
relocation include relocation to the
United States (US) in the case of a US
citizen, national, or lawfully present
individual who was not previously
eligible for Exchange participation
while residing outside of the US; release
from incarceration; moving from the
jurisdiction of one Exchange to another;
or relocating outside of the individual’s
QHP’s service area.
In accordance with section 9801(f) of
the Code, we propose that loss of
coverage also include: termination of
employer contributions for a qualified
individual or dependent who has
coverage that is not COBRA
continuation coverage by any current or
former employee, exhaustion of COBRA
continuation coverage, reaching a
lifetime limit on all benefits in a
grandfathered plan, and termination of
Medicaid or CHIP. We vary from the
Code for this first special enrollment
period by specifying only loss of
minimum essential coverage rather than
loss of any coverage because of the
requirement in section 5000A of the
Affordable Care Act that qualified
individuals and their dependents must
maintain essential coverage. If otherwise
qualified individuals who maintained
less than minimum essential coverage
were granted a special enrollment
period based on termination of such
coverage, such individuals might wait
until experiencing a significant health
care need to enroll in a QHP through the
Exchange by using a special enrollment
period. Such allowance could create a
problem of adverse selection; we solicit
comment on this provision.
Similar to the provisions outlined in
section 9801 of the Code, we propose in
paragraph (d)(2) a special enrollment
period for a qualified individual who
gains a dependent or becomes a
dependent through marriage, birth,
adoption or placement for adoption. We
welcome comment as to whether States
might consider expanding the special
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enrollment period to include gaining
dependents through other life events.
Similar to when an individual is
newly eligible for Medicare and has a
period of time to begin coverage in
Medicare and to select a Medicare
Prescription Drug Plan, we propose in
paragraph (d)(3) that upon gaining
status as a citizen, national, or lawfully
present individual in the US, a qualified
individual qualifies for a special
enrollment period because the
individual is newly eligible to purchase
coverage. We view this initial
enrollment period as the functional
equivalent of a special enrollment
period since it occurs outside of the
annual open enrollment period and
provides an opportunity for eligible
individuals to gain access to coverage
through a QHP.
The special enrollment periods that
are proposed in paragraphs (d)(4)
through (d)(7) are also patterned on the
Medicare Prescription Drug Program. In
paragraph (d)(4), we propose that
qualified individuals who experience an
error in enrollment receive a special
enrollment period. This applies in any
case where the Exchange finds that a
qualified individual’s enrollment or
non-enrollment in a QHP is
unintentional, inadvertent, or erroneous
and is the result of the error,
misrepresentation, or inaction of an
officer, employee, or agent of the
Exchange or HHS, or its
instrumentalities as evaluated and
determined by the Exchange.
In paragraph (d)(5), we propose a
special enrollment period for an
individual enrolled in a QHP who
adequately demonstrates to the
Exchange that the QHP in which he or
she is enrolled substantially violated a
material provision of its contract in
relation to such individual and their
dependents. One example of such a
violation is material misrepresentation
by the QHP issuer (or its agent,
representative, or plan provider) when
marketing the plan to the individual.
In paragraph (d)(6), we propose a
special enrollment period for
individuals who are newly eligible or
newly ineligible for advance payments
of the premium tax credit or have a
change in eligibility for cost-sharing
reductions. This proposal allows new
enrollment or movement from one QHP
to another. This special enrollment
period would be granted for individuals
who receive an eligibility determination
for the first time for coverage through
the Exchange or for individuals who
experience a mid-year change in
circumstance that changes their
eligibility, including a change that ends
their eligibility for advance payments of
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the premium tax credit. We propose this
special enrollment period because we
anticipate that individuals will decide
whether to enroll in a QHP and choose
a specific plan based in part on financial
status and how financial status impacts
eligibility. Additionally, qualified
individuals and enrollees may wish to
enroll in or change plans to take
advantage of different benefit designs
and plan cost structures as their
eligibility changes. We seek comment as
to whether the start of the 60 day special
enrollment period, as discussed in
155.420(c), should be based on the date
on which an individual experiences a
change in eligibility or based upon the
date of the eligibility determination.
In addition, sections 36B(c)(2)(C)(i)
and (ii) of the Code specify that an
individual may be determined eligible
for advance payments of the premium
tax credit or cost-sharing reductions in
situations in which minimum essential
coverage offered through an eligible
employer-sponsored plan, as defined in
section 5000A(f)(2) of the Code, is
determined to no longer meet the
minimum value requirement or be
affordable for the upcoming plan year.
We note that even if there is a special
enrollment period, advance payments of
the premium tax credit only apply if the
individual is not enrolled in employer
coverage. The proposal in paragraph
(d)(6) would allow an individual in this
situation to be determined eligible for
this special enrollment period during
the open enrollment period for the
employer-sponsored health coverage or
when the employee learns of the change
in his or her eligible employersponsored plan, even if he or she is still
covered by the eligible employersponsored plan at the time of eligibility
determination. This is designed to
ensure that such individuals will not be
required to be uninsured prior to
receiving a determination of eligibility
for a special enrollment period. We
request comment on the timing of the
special enrollment period in this
situation and whether the 60 day period
should begin when the employee learns
of the change(s) in the employersponsored coverage or when the
employee terminates coverage by the
employer-sponsored plan.
In paragraph (d)(7), we propose that if
new QHPs offered through the Exchange
are available to a qualified individual or
enrollee as a result of a permanent
move, such enrollee receives a special
enrollment period. We propose that the
special enrollment period begin on
either the date of the permanent move
or on the date the individual provides
notification of such move and request
comment on these alternatives.
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Individuals who move and have new
QHP available to them as a result of the
move, but continue to reside in the
current plan service area, may use this
special enrollment period to enroll in
any QHP for which they are newly
eligible in their new place of residence.
It is the individual’s responsibility to
notify the Exchange or QHP that he/she
is permanently moving.
We considered several options with
respect to the start date for the special
enrollment period proposed in
paragraph (d)(7) regarding an individual
or enrollee who gains access to new
QHPs as a result of a permanent move.
One option that we considered for the
start date of this special enrollment
period was either the date of the
individual’s permanent move, or the
date on which the individual provides
notice of the move, if an individual
provides notice of his or her move
within a reasonable timeframe. Under
this option, we could establish the
length of this special enrollment period
either as 60 days from the start date or
as 60 days from the date of the move or
his or her notice of the move, whichever
is later. We solicit comments on these
options.
In paragraph (d)(8), we propose to
codify the statutory special enrollment
period that Indians receive a monthly
special enrollment period as specified
in section 1311(c)(6)(D) of the
Affordable Care Act. We interpret the
monthly special enrollment period to
allow for an Indian to join or change
plans one time per month. For purposes
of this special enrollment period,
section 1311(c)(6)(D) defines an Indian
as specified in section 4 of the Indian
Health Care Improvement Act (IHCIA).
Section 4 of the IHCIA defines ‘‘Indian’’
as a member of a Federally-recognized
tribe. We solicit comment on the
potential implications on the process for
verifying Indian status.
In paragraph (d)(9) we propose a
special enrollment period for
exceptional circumstances, as
determined by the Exchange or HHS.
This special enrollment period could be
used for a variety of situations,
including natural disasters such as
hurricanes or floods. Exceptional
circumstances include circumstances
that would impede an individual’s
ability to enroll on a timely basis,
through no fault of his or her own.
In paragraph (e), similar to section
9801 of the Code, we propose that loss
of coverage does not include failure to
pay premiums on a timely basis,
including COBRA premiums prior to
expiration of COBRA coverage, or
situations allowing for a rescission as
specified in 45 CFR § 147.128.
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In paragraph (f) we propose that upon
qualifying for a special enrollment
period, the Exchange may only allow an
existing enrollee of a QHP to change
plans within levels of coverage as
defined by 1302(d) of the Affordable
Care Act. As an example, if an enrollee
is in a silver level plan and gives birth
to a child outside of the annual open
enrollment period, the enrollee may add
the child to her existing plan or change
from one silver level plan to another;
however, she may not move to a gold
level plan. We propose this limitation to
maintain a single level of coverage
throughout the year to avoid adverse
selection. We propose a single exception
for new eligibility for advance payments
of the premium tax credit or change in
eligibility for cost-sharing reductions.
We recognize that limiting enrollees
such that they must stay within a
specific coverage level during a special
enrollment period could pose a
challenge for an enrollee in a
catastrophic plan that becomes
pregnant. We request comment as to
whether we should provide an
exception for such circumstances.
We clarify that the Exchange will
provide information, accept
applications, perform eligibility
determinations, and accept enrollments
and send enrollment information to
QHPs for individuals year round to
accommodate special enrollment
periods, and coverage through Medicaid
and CHIP. Although most individuals
will likely approach the Exchange
during initial and annual open
enrollment periods, individuals may
approach the Exchange at all times.
Further, the special enrollment periods
that are required and set forth in
§ 155.420 are not the only applicable
enrollment requirements. To the extent
other law applies to require a special
enrollment right from issuers, such law
continues to apply. The Exchange
special enrollment periods are a
minimum requirement for the Exchange
to permit enrollment outside of the
initial and annual open enrollment
periods.
e. Termination of Coverage (§ 155.430)
Pursuant to section 1321(a)(1) of the
Affordable Care Act, in paragraph (a),
we propose that the Exchange must
determine the form and manner in
which coverage in a QHP may be
terminated.
In paragraph (b), we propose a set of
events that would cause an enrollee’s
coverage in a QHP to be terminated. In
paragraph (b)(1), we propose that the
Exchange must permit an enrollee to
terminate his or her coverage in a QHP
with appropriate notice to the Exchange
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or the QHP. We anticipate that these
voluntary termination requests will
generally occur in situations in which
an enrollee in a QHP has obtained other
minimum essential coverage. In
paragraph (b)(2), we propose that the
Exchange may terminate an enrollee’s
coverage in a QHP, and must permit a
QHP issuer to terminate such coverage
in the following circumstances: (1) The
enrollee is no longer eligible for
coverage in a QHP through the
Exchange; (2) the enrollee becomes
covered in other minimum essential
coverage; (3) payments of premiums for
coverage of the enrollee cease, provided
that the grace period for enrollees
receiving advance payments of the
premium tax credit, as specified in
§ 156.270(d) of this chapter, has elapsed;
(4) the enrollee’s coverage is rescinded
in accordance with § 147.128 of this
chapter; (5) the QHP terminates or is
decertified by the Exchange as described
in § 155.1080; or (6) the enrollee
changes from one QHP to another
during the annual open enrollment
period, or a special enrollment period in
accordance with § 155.410 or § 155.420.
To ensure the Exchange oversees the
actions related to termination of
coverage undertaken by QHPs, in
paragraph (c), we propose that the
Exchange must establish maintenance of
records procedures for termination of
coverage, track the number of
individuals for whom coverage has been
terminated and submit that information
to HHS on a monthly basis, establish
terms for reasonable accommodations,
and retain records in order to facilitate
audit functions.
In paragraph (d), we propose
standards for the effective dates for
termination of coverage. In paragraph
(d)(1), we propose that in the case of a
termination requested by an enrollee,
the last day of coverage for an enrollee
is the termination date specified by the
enrollee, if the Exchange and QHP have
a reasonable amount of time from the
date on which the enrollee provides
notice to terminate his or her coverage.
We also propose that if the Exchange or
the QHP do not have a reasonable
amount of time from the date on which
the enrollee provides notice to terminate
his or her coverage, the last day of
coverage is the first day after such
reasonable amount of time has passed.
In paragraph (d)(2), we propose that
in the case of a termination by the
Exchange or a QHP as a result of an
enrollee obtaining new minimum
essential coverage, the last day of
coverage is the day before the effective
date of the new coverage. We solicit
comments regarding how Exchanges can
work with QHP issuers to implement
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41885
this proposal, which is intended to
ensure that an enrollee is not covered
under two forms of minimum essential
coverage simultaneously. Among the
concerns about double coverage is that
it makes an individual ineligible for the
premium tax credit in accordance with
section 36B(c)(2)(B) of the Code. We
also note that as the Exchange
establishes procedures for termination
of coverage notification to enrollees, it
should consider how it will also notify
the issuer about effective dates of
coverage termination.
In paragraph (d)(3), we propose that
in the case of a termination by the
Exchange or a QHP as a result of an
enrollee changing QHPs, the last day of
coverage in the enrollee’s prior QHP is
the day before the effective date of
coverage in his or her new QHP. Lastly,
in paragraph (d)(4), we propose that for
a termination that is not described in
paragraphs (d)(1)–(3), the last day of
coverage is the fourteenth day of the
month if the notice of termination is
sent by the Exchange or termination is
initiated by the QHP no later than the
fourteenth day of the previous month or,
the last day of the month if the notice
of termination is sent by the Exchange
or termination is initiated by the QHP
no later than the last day of the previous
month. As an example, if the Exchange
notifies an enrollee of his or her
termination on September 12, his or her
coverage will terminate on October 14.
f. Reserved (§ 155.440)
5. Subpart H—Exchange Functions:
Small Business Health Options Program
(SHOP)
Section 1311(b)(1)(B) of the
Affordable Care Act directs each State
that chooses to operate an Exchange to
establish insurance options for small
businesses through a Small Business
Health Options Program (SHOP). This
program will enable small employers to
offer affordable health plans to their
employees. Subpart H of this part
contains the proposed standards for
Exchanges with respect to a SHOP.
States that choose to operate an
Exchange may also merge SHOP with
the individual market Exchange.
We note that participation in a SHOP
is strictly voluntary for small employers.
Like the Exchange generally, the SHOP
will improve access to information
about plan benefits, quality, and
premiums. It gives small businesses the
types of choices and purchasing power
that large businesses typically enjoy.
Purchasing employer-sponsored
coverage through the SHOP will also
qualify certain small employers to
receive a small business tax credit for
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up to 50 percent of the employer’s
premium contributions toward
employee coverage pursuant to section
45R of the Code. The requirements for
the small business tax credit applicable
for calendar years 2014 and beyond are
not within the scope of this rule, but
will be addressed in separate
rulemaking by the Secretary of the
Treasury.
a. Standards for the Establishment of a
SHOP (§ 155.700)
In § 155.700, we propose that an
Exchange must provide for the
establishment of a SHOP that meets the
requirements of this subpart, and is
designed to assist qualified employers
and facilitate the enrollment of qualified
employees into qualified health plans.
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b. Functions of a SHOP (§ 155.705)
In § 155.705, we propose the required
functions of a SHOP. In paragraph (a),
we propose that the SHOP must carry
out all the required functions of an
Exchange described in this subpart and
in subparts C, E, H, and K of this part.
As some of the requirements contained
in those subparts are specific to the
individual market, we propose the
SHOP exceptions from those
requirements in (a)(1) through (a)(5).
In paragraph (a)(1), we propose that
the SHOP does not need to meet the
requirements related to individual
eligibility determinations described in
§ 155.200(c) and the appeals of such
determinations described in
§ 155.200(d). In paragraph (a)(2) we
clarify that the SHOP does not need to
comply with the requirements related to
enrollment of qualified individuals into
QHPs, as described in subpart E. The
enrollment requirements specific to
SHOP are outlined in § 155.720 of this
subpart.
In paragraph (a)(3), we propose that
the SHOP does not need to include the
calculator described in § 155.205(c)
given that individuals eligible for
affordable employer sponsored coverage
are not eligible for advance payments of
the premium tax credit. Because of the
employee choice provisions of the
Affordable Care Act, we encourage a
SHOP to consider options to calculate
and display the net employee
contribution to the premium for
different plans and different family
compositions, after any employer
contribution has been subtracted from
the full premium amount. Because
conveying net premium to the employee
for coverage is current market practice
and is important to informed employee
choice, we encourage SHOPs to use this
practice.
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In paragraph (a)(4), we clarify that the
SHOP does not need to certify
exemptions from the individual
coverage requirement as described in
§ 155.200(b), as the Exchange will fulfill
this requirement. In paragraph (a)(5), we
clarify that requirements related to the
payment of premiums by individuals,
Indian tribes, tribal organizations and
urban Indian organizations under
§ 155.240 do not apply to the SHOP.
In paragraph (b), we propose unique
functions of the SHOP. In paragraph
(b)(1), we clarify that a SHOP must
adhere to unique enrollment and
eligibility requirements that are further
described in §§ 155.710, 155.715,
155.720, 155.725, and 155.730. In
addition, the SHOP must at a minimum
facilitate the special enrollment periods
described in § 156.285(b)(2). We note
that in the context of a SHOP, a special
enrollment period allows a qualified
employee to join or change plans in
certain circumstances during a period
other than the employer’s annual open
enrollment period. In paragraph
§ 156.285(b)(2), we propose that all of
the special enrollment periods that
apply in the Exchange in connection
with individual market coverage apply
in the SHOP, with two exceptions:
(1) Because non-lawfully present
individuals employed by a small
business are not eligible for the SHOP,
there would be no special enrollment
period associated with becoming a new
citizen, national, or lawfully present
individual for the SHOP;
(2) There would be no special
enrollment period in the SHOP to reflect
a change in eligibility or new eligibility
for advance payments of the premium
tax credit or cost-sharing reductions
since neither is available to qualified
employees in the SHOP.
We recognize that other laws
(including, but not limited to HIPAA
(Pub.L. 104–191)) may require
additional special enrollment periods
and this proposed rule in no way
eliminates those requirements. We also
clarify that the two exceptions described
above also apply to qualified employees
in a SHOP with merged risk pools. We
invite comment on special enrollment
periods for the SHOP and how they
might differ from those that would
apply to the Exchange for the individual
market.
In paragraph (b)(2) of this section, we
propose to codify section 1312(a)(2) of
the Affordable Care Act, which
specifically provides that a qualified
employer may choose a level of
coverage under 1302(b), under which a
qualified employee may choose an
available plan at that level of coverage.
We interpret the statute as requiring a
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SHOP to offer this specific consumer
choice option to qualified employers
and qualified employees.
In paragraph (b)(3), we provide
flexibility for Exchanges and their
SHOPs to choose additional ways for
qualified employers to offer one or more
plans to their employees. For example,
an Exchange may (1) allow employees to
choose any QHP offered in the SHOP at
any level; (2) allow employers to select
specific levels from which an employee
may choose a QHP; (3) allow employers
to select specific QHPs from different
levels of coverage from which an
employee may choose a QHP; or (4)
allow employers to select a single QHP
to offer employees. With respect to the
fourth potential option, we believe that
section 1312(f)(2)(B) of the Affordable
Care Act may allow a qualified
employer to select only a single QHP to
make available to qualified employees.
We welcome comments on the statutory
interpretation of section 1312(a)(2)(A),
which speaks to employer specification
of a level of coverage and section
1312(f)(2)(B), which may permit a single
QHP selection by an employer.
We note that allowing a qualified
employee to purchase any plan across
levels raises some potential for risk
selection. A portion of any risk selection
among plans and issuers due to
employee choice of QHPs as defined in
§ 155.705(b)(2) may be mitigated
through the risk adjustment program
established pursuant to section 1343 of
the Affordable Care Act. We also
address this by only proposing a
requirement for employee choice within
a level of cost sharing, while providing
SHOPs the option to offer broader
employee choices among plans. We
invite comment on this proposed
flexibility.
A common practice in the small group
market is the issuers’ use of minimum
participation rules, as defined in 42
U.S.C. 300gg–11(e)(2). The purpose of
minimum participation rules is to
protect the issuer against adverse
selection related to healthy employees
either remaining uninsured or obtaining
coverage in the individual market. The
first concern is mitigated by the
coverage expansion provisions in the
Affordable Care Act, and the second is
mitigated by the market reform
provisions of the Act. Nonetheless, there
may still be advantages to establishing
a minimum participation rule for
participation in the SHOP. Methods for
calculating the participation rate may
vary across States. For example, in some
States, carriers may exclude certain nonparticipating qualified employees from
the calculation if they have certain types
of coverage, such as Medicare,
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Medicaid, or employer-sponsored health
insurance obtained through a spouse.
We invite comment about whether
QHPs offered in the SHOP should be
required to waive application of
minimum participation rules at the level
of the QHP or issuer; whether a
minimum participation rule applied at
the SHOP level is desirable; and if so,
how the rate should be calculated, what
the rate should be, and whether the
minimum participation rate should be
established in Federal regulation.
In paragraph (b)(4), we propose
standards related to premium
aggregation by the SHOP. To simplify
the administration of health benefits
among small employers, we propose
that the SHOP allow qualified
employers to receive a single monthly
bill for all QHPs in which their
employees are enrolled and to pay a
single monthly amount to the SHOP. If
this option were not available, a
qualified employer may have to pay
multiple bills from different QHP
issuers each month. Therefore, we
propose in paragraph (b)(4)(i) to require
that the SHOP provide a monthly bill to
a qualified employer that identifies the
total premiums owed. We anticipate
that most SHOPs will also include the
employer and employee contribution for
the QHP selected by each employee as
a service to employers. Employers will
have selected their contribution at the
time of initial enrollment or renewal,
and employees will have based their
plan choices in part on the net cost of
the QHPs they select. In paragraph
(b)(4)(ii), we propose that the SHOP
collect from employers offering multiple
coverage options a single cumulative
premium payment for all of a qualified
employer’s qualified employees
enrolled through the employer in the
SHOP. We note that the SHOP, itself,
may aggregate these premium payments
from employers and distribute these
payments to the appropriate QHP
issuers or contract with a third party to
perform this function.
In paragraph (b)(5), we clarify that
with respect to QHP certification, QHPs
must meet the requirements described
in § 156.285. As described further in
subpart C of part 156, the minimum
Federal certification criteria for health
plans participating in the SHOP are
nearly identical to the certification
criteria for the Exchange. However, QHP
certification criteria for the SHOP do not
include adherence to requirements
related to the administration of advance
payments of the premium tax credit and
cost-sharing reductions, which are
specific to the Exchange for the
individual market. Additionally, there
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are a few certification criteria that are
specific to the SHOP, including:
• Health plan rate setting and
premium payment standards for the
SHOP,
• Enrollment period requirements for
the SHOP, and
• Enrollment process requirements
for the SHOP.
In paragraph (b)(6), we propose
standards for rates and rate changes. In
paragraph (b)(6)(i), we propose that the
SHOP require all QHPs to make any
change to rates at a uniform time that is
either quarterly, monthly, or annually.
As described in § 155.725, we propose
to permit rolling enrollment in a SHOP,
which allows qualified employers to
purchase coverage in QHPs at any point
during the year. Because employers will
purchase coverage through the SHOP at
different times during the year,
employers will be subject to different
rates based on the month or quarter
during which they purchase coverage.
Although QHPs may change rates
during the year, those rates only apply
to new coverage and to annual renewals.
Additionally, such rate changes are still
subject to rate increase consideration as
described in § 155.1020. Paragraph
(b)(6)(ii) proposes to require that the rate
for a given employer not change during
the employer’s plan year. By providing
uniform intervals for rate setting, SHOPs
will experience less administrative
burden and qualified employers and
qualified employees will have more
useful rate comparison information. We
note that if an employee is hired during
the plan year or changes coverage
during the plan year during a special
enrollment period, the rates set at the
beginning of the plan year must be the
rates quoted to the employee. We invite
comment on whether we should allow
a more permissive or restrictive
timeframe than monthly, quarterly, or
annually. We also invite comment on
what rates should be used to determine
premiums during the plan year.
In paragraph (b)(7), we propose that if
a State merges the individual and small
group risk pools, the Exchange may only
offer employers and employees QHPs
that meet the SHOP requirements for
QHPs, such as the deductible
maximums described in section 1302(c)
of the Affordable Care Act and the
employer choice requirements described
in § 155.705(b)(2) of the Affordable Care
Act. QHPs sold in a merged market must
still meet the general standards defined
in § 156.20. Similarly, employee choices
among QHPs within and across levels
may be limited or expanded by policies
of the Exchange or by choices made by
the employer.
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In paragraph (b)(8), we propose that if
a State does not merge the individual
and small group risk pools described in
(b)(7), a SHOP may only make small
group QHPs available to qualified
employees. We note that if risk pools are
not merged, allowing those in the SHOP
to purchase health plans outside of the
small group risk pool could result in
adverse selection.
In paragraph (b)(9), we propose to
codify section 1312(f)(2)(B) of the
Affordable Care Act, which permits
States to allow insurers in the large
group market to offer health plans
inside of the SHOP beginning in 2017.
In States that elect this option, large
employers could make an employee
eligible for the SHOP if it provides all
full-time employees with the
opportunity to enter the SHOP. Section
2794(b)(2)(B) of the PHS Act requires
the State to consider excess premium
growth outside of the SHOP when
considering whether to allow large
employers to purchase coverage inside
of the SHOP.
c. Eligibility Standards for SHOP
(§ 155.710)
In § 155.710, we propose the
eligibility standards for qualified
employers and qualified employees
seeking to purchase coverage through a
SHOP. In paragraph (a), we propose to
codify section 1311(d)(2) of the
Affordable Care Act, which specifies
that the SHOP make QHPs available to
qualified employers. Paragraph (b)
describes the eligibility criteria for
qualified employers. We limit the scope
of these standards to maximize the
accessibility of the SHOP, streamline
the enrollment process, and to minimize
the burden on employers and
employees.
In paragraph (b)(1), we propose that
the SHOP ensure that an entity is a
small employer. Specifically, the
employer must employ no more than
100 employees, with the exception that
a State may elect to limit enrollment in
the small group market to employers
with no more than 50 employees until
January 1, 2016.
Section 1304 of the Affordable Care
Act defines the calculation of an
employer’s size based upon the average
number of employees employed on
business days during the preceding
calendar year. The terms ‘‘employer,’’
‘‘small employer,’’ and ‘‘large
employer’’ are defined in § 155.20, and
are based on the definitions from the
PHS Act. The PHS Act determines
employer size by counting all
employees, including part-time and
seasonal employees, to determine an
employer’s size. Part-time workers
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would be counted in the same manner
as full-time workers, while seasonal
employees would be counted
proportionately to the number of days
they work in a year, as discussed in
more detail later in this preamble. The
PHS Act is in turn consistent with the
definition of an employee in section 3(6)
of ERISA. Because the PHS Act
definition of employer and ERISA
definition of group health plan refer to
at least 1 employee, they exclude sole
proprietors, certain owners of S
corporations, and certain relatives of
each of the above. The definition of
‘‘employer’’ in § 155.20 also requires
that all persons treated as a single
employer under subsections (b), (c), (m)
or (o) of section 414 of the Code must
be treated as one employer when
determining employer size. We note that
States use a variety of methods to
determine employer size with regard to
eligibility for participation in the small
group market, and that these State
methods may, in turn, add a level of
specificity not described in this method
of determining employer size. We solicit
comment on this approach.
In paragraph (b)(2), pursuant to
section 1312(f)(2)(A) of the Affordable
Care Act, we propose to codify the
requirement that the SHOP ensure a
qualified employer provides an offer of
coverage through a SHOP to all full-time
employees. In paragraph (b)(3), we
propose that the employer can elect to
cover all employees through the SHOP
serving the employer’s principal
business address. An employer with
worksites in different SHOP service
areas can elect to offer each eligible
employee coverage through the SHOP
serving the employee’s primary
worksite.
In paragraph (c), we propose to
require a SHOP to accept the
application of an employer to provide
coverage to eligible employees whose
worksite is in the SHOP service area, if
the employer elects to cover all
employees through the SHOPs serving
their worksites. This standard provides
qualified employers with the flexibility
to cover qualified employees in areas in
which such employees work, and
provides those employees with access to
local QHPs that may best meet their
needs. If a qualified employer opts to
provide coverage through SHOPs in
different service areas, SHOPs could
establish a participation rule with
respect to the number of employees
employed by the employer within the
service area of the SHOP.
In paragraph (d), we propose to codify
section 1304(b)(4)(D) of the Affordable
Care Act which allows an employer
participating in the SHOP to continue
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participating in the SHOP if the number
of workers employed exceeds the level
specified by the definition of a qualified
employer after the employer’s initial
eligibility determination. This provision
seeks to minimize potential disruption
to qualified employees who work for
growing employers. However, this
provision would not apply to an
employer that otherwise fails to meet
the eligibility criteria for participation
in the SHOP.
In paragraph (e), we propose
eligibility criteria for a qualified
employee. Only employees that receive
an offer of coverage through the SHOP
from a qualified employer may be a
qualified employee.
d. Eligibility Determination Process for
SHOP (§ 155.715)
In paragraph (a), we propose the
eligibility determination process for
employers seeking to offer qualified
employees health coverage through a
SHOP. We propose that a SHOP
determine eligibility consistent with the
standards described in § 155.710. For
both employers and employees, the
information proposed to be collected is
limited to the minimum information
needed to determine eligibility to
participate in the SHOP. One way for
SHOPs to determine the size of the
employer is to allow employers to selfreport the size of its workforce and
attest to the report’s accuracy; however,
SHOPs are permitted to require a more
stringent determination of employer size
and may require other information.
In addition to verifying the size of an
employer, we propose that a SHOP must
verify that a qualified employer has
fulfilled all of the standards specified in
§ 155.710, including offering all fulltime employees access to health
coverage through the SHOP, as well as
verifying that at least one employee
employed by the employer works in the
SHOP’s service area. We believe that a
self-reported address and an attestation
by the employer that it is offering
coverage should be considered
sufficient for verification purposes.
In paragraph (b), we propose that the
SHOP use only two application forms:
one for qualified employers and one for
qualified employees; this is based on
our interpretation of section
1413(b)(1)(A), which requires that the
Secretary develop and provide to each
State a single, streamlined form, and
section 1311(c)(1)(F), which provides
that an issuer shall use a uniform
enrollment form for qualified
individuals and employers to enroll in
QHPs through the Exchange.
In paragraph (c), we propose that for
the purpose of determining eligibility in
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the SHOP, the SHOP may use the
information attested to by the employer
or employee on the applicable
application. However, the SHOP must,
at a minimum, verify that an individual
attempting to enter the SHOP as an
employee is listed on the qualified
employer’s roster of employees to whom
coverage is offered. Additionally, the
SHOP may deny applications for which,
through its verification process, it has
reason to doubt the veracity of the
information provided by the applicant.
A SHOP may establish additional
methods to verify information beyond
reliance on the single employer
application and the single employee
application. Methods of additional
verification that may lead to instances
in which a SHOP may have a reason to
doubt information provided by
employers or employees include, but are
not limited to: (1) Review of quarterly
wage reports suggesting the employer
does not meet the State’s definition of
a small employer; and (2) attempts by an
employer to enroll a number of
employees that is greater than allowed
under the State’s definition of small
employer, contrary to attestations made
on the application. Appeals related to
this process will be addressed in future
rulemaking.
In paragraph (d), we propose that the
SHOP have processes to resolve
occasions when the SHOP has a reason
to doubt the information provided
through the employer and employee
applications. In such cases, the
employer or employee must be notified
by the SHOP. Further, the SHOP must
make a reasonable effort to identify and
address the cause of the doubt; contact
the employee or employer to confirm
the accuracy of relevant information and
provide the employee or employer with
a 30-day period to correct the possible
error. At the end of this period, the
SHOP must notify the employee or
employer of its eligibility determination
and in the case of the employer, if the
employer was enrolled in a plan before
the completion of this verification
process, discontinue the employer’s
participation in the SHOP (and the
enrollment of any employees of that
employer) at the end of the month
following the month in which the notice
was sent.
In paragraph (e), we propose that the
SHOP notify an employer of the SHOP’s
eligibility determination and the
employer’s right to appeal. In paragraph
(f) we propose that the SHOP notify an
employee of the SHOP’s eligibility
determination and the employee’s right
to appeal.
In paragraph (g), we propose that if a
qualified employer ceases to purchase
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any coverage through the SHOP, the
SHOP must ensure that: (1) Each QHP
terminates the coverage of the
employer’s qualified employees
enrolled in QHPs through the SHOP;
and (2) each of the employer’s qualified
employees enrolled in a QHP through
the SHOP is notified of the employer’s
withdrawal and their termination of
coverage prior to such withdrawal and
termination. We are considering
whether this notice must inform the
employee about his or her eligibility for
special enrollment periods in the
Exchange and about the process of being
determined eligible for advance
payments of the premium tax credit and
cost-sharing reductions, Medicaid and
CHIP. We solicit comments regarding
this eligibility and notification process.
e. Enrollment of Employees into QHPs
Under SHOP (§ 155.720)
In § 155.720 we address enrollment of
employees into QHPs under SHOPs. In
paragraph (a), we propose a general
standard that the SHOP must process
applications for enrollment from
employees and facilitate enrollment of
qualified employees into QHPs.
In paragraph (b), we propose that the
SHOP establish a uniform enrollment
timeline and process to be followed by
all employers and QHPs in the SHOP.
Such timeline is for the following
activities: (1) Determination of employer
eligibility to purchase coverage in the
SHOP as described in § 155.715; (2)
qualified employer selection of QHPs
offered through the SHOP to qualified
employees, consistent with
§ 155.705(b)(2) and (3); (3) provision of
a specific timeframe during which
qualified employers may select the level
of coverage or QHP offering, as
appropriate; (4) provision of a specific
timeframe for qualified employees to
complete the employee application
process; (5) determination and
verification of employee eligibility for
enrollment through the SHOP; (6)
enrollment processing of qualified
employees into selected QHPs; and (7)
establishment of effective dates of
qualified employee coverage. We note
that, pursuant to the rolling enrollment
requirements of § 155.725(b), the
timeframe for these activities should be
standardized relative to a plan year as
opposed to a calendar year; while the
enrollment dates qualified for
employers will differ depending on
when they join, the period they have to
complete the steps along this process
will be consistent among all employers.
Ultimately, we believe that to provide a
competitive shopping experience for
qualified employees, it is important to
have similar enrollment processes
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across QHPs, so qualified employees are
not excluded from some QHPs due to
inconsistent timing requirements.
In paragraph (c), we propose that the
SHOP must process applications in
accordance with the timeline described
in paragraph (b) and adhere to the
requirements specified in § 155.400(b)
regarding relevant standards for
enrollment and timing of data exchange
between the SHOP and QHPs. In
paragraph (d), we propose that the
SHOP must adhere to standards set forth
in § 155.705(b)(4) regarding payment
administration.
In paragraph (e), we propose that the
SHOP must ensure that qualified
employees who select a QHP are
notified of the effective date of coverage.
The SHOP may require QHPs to
officially make such notice, but we
propose to make the SHOP responsible
for ensuring that such notification
occurs.
In paragraphs (f) and (g), we address
maintenance of enrollment records and
reconciliation of enrollment information
with QHPs. We propose that
information maintained must include
records of qualified employer
participation and qualified employee
enrollment in the SHOP. Such
information must also be reported to
HHS, consistent with the standards of
§ 155.400(d). We propose that
reconciliation of enrollment information
with QHPs occur at least monthly. We
provide SHOPs with discretion to
conduct enrollment reconciliation
processes on a more frequent basis,
depending upon the technical
capabilities of the SHOP and
participating QHPs. We welcome
comments about whether we should
establish target dates or guidelines so
that multi-State qualified employers are
subject to consistent rules.
In paragraph (h), we propose that if a
qualified employee voluntarily
terminates coverage from a QHP, the
SHOP must notify the individual’s
employer. This ensures that the
employer has the proper information for
administration of the benefits provided
to its employees and the payment for
those benefits. Terminations by
qualified employees will also be subject
to requirements and limitations
identified in other laws and the
employer’s plan; for example, cafeteria
plan restrictions on mid-year changes
based on the Code will remain
applicable.
f. Enrollment Periods Under SHOP
(§ 155.725)
In § 155.725, we address enrollment
periods under SHOPs consistent with
section 1311(c)(6) of the Affordable Care
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Act. In paragraph (a), we propose that
the SHOP: (1) Adhere to the start of the
initial open enrollment period for the
Exchange; and (2) ensure that
enrollment transactions are sent to QHP
issuers and that such issuers adhere to
coverage effective dates in accordance
with § 156.260. We propose that the
initial open enrollment for the SHOP
begins on October 1, 2013 for coverage
effective January 1, 2014, which is the
same as the Exchange serving the
individual market. However, unlike the
initial open enrollment period that
closes after a certain date, in the SHOP,
the initial open enrollment date
represents the starting point for which
qualified employers may begin
participating in the SHOP.
In paragraph (b), we propose a rolling
enrollment process in the SHOP
whereby qualified employers may begin
participating in the SHOP at any time
during the year. We are proposing a
rolling enrollment process for the SHOP
to match the enrollment process for the
small group market outside of the
SHOP. We believe that qualified
employers will only join the SHOP if it
is convenient to do so. Further,
employers may be less likely to choose
coverage through the SHOP if they can
only enroll in the SHOP during a single
annual open enrollment period.
We clarify that while a qualified
employer may enter the SHOP at any
time, the qualified employees will only
be able to enroll or change plans (to the
extent multiple QHPs are available)
once a year unless such employees
qualify for a special enrollment period.
Additionally, we note that, consistent
with current market practice, an
employer’s plan year may not
necessarily align with the calendar year.
Instead, plan years inside the SHOP
must consist of the twelve-month period
beginning with the employer’s effective
date of coverage. This is different from
the open enrollment period for the
individual market, where a full plan
year will always begin on January 1 and
terminate on December 31. We invite
comments on these provisions.
In paragraph (c), we propose an
annual employer election period in
advance of the annual open enrollment
period, during which time a qualified
employer may, among other things,
modify the employer contribution
towards the premium cost of coverage
and plan offerings. To ensure timely
renewal, the qualified employer must
work within the confines of the uniform
enrollment timeline established by the
SHOP and described in § 155.720(b) to
make such changes. This requires the
employer to make its election before the
conclusion of its current plan year and
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before the annual employee enrollment
period for the following plan year.
Because of rolling enrollment and the
non-alignment of plan years and
calendar years in the SHOP, this annual
election period may be specific to each
qualified employer and therefore must
occur at a fixed point in the plan year,
for example two months before its
completion, and not at a fixed point in
the calendar year.
In paragraph (d), we propose that the
SHOP must notify participating
employers that their annual election
period is approaching. We are
considering whether to require the
participating employer receive 30 days
advance notice that the election period
is approaching. During this time, the
participating employer will have the
time to compare the options available
and can then make any changes during
the election period. We solicit comment
on this notice requirement.
In paragraph (e), we propose to
require the SHOP to establish an annual
employee open enrollment period for
qualified employees. We note that if the
SHOP were to allow a qualified
employer to offer only one plan to its
employees, a qualified employee will
not be able to change plans during the
annual open enrollment period, but
could still change who is enrolled by
adding and dropping dependents. As
previously stated, small group markets
are unique and we believe that the
annual employee open enrollment
period should be established by the
SHOP in order to accommodate the
markets that it serves. Such period must
occur prior to the completion of the
employer’s plan year and after the
employer’s annual election period.
Similar to the annual employer election
period, because of rolling enrollment in
the SHOP, the annual employee
enrollment period should occur at a
fixed point in the plan year and not at
a fixed point in the calendar year. We
solicit comment on this provision.
In paragraph (f), we propose that the
SHOP ensure a qualified employee who
is hired outside of the initial or annual
open enrollment period would have a
specified window set by the SHOP to
seek coverage in a QHP beginning on
the first day of employment. Much like
the Federal Employees Health Benefit
program (which has a 60-day window),
the coverage for such an employee
would continue through the qualified
employer’s plan year. At the time of the
annual open enrollment period, the
employee would have the option to
renew or change coverage on a similar
basis as the other employees of that
qualified employer covered through the
SHOP. We solicit comments on these
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proposed notices and their interaction
with existing law and regulation.
In paragraph (g), we propose that the
SHOP establish effective dates of
coverage for qualified employees. In
paragraph (h), we propose that if an
enrollee remains eligible for coverage in
a QHP through the SHOP, such
individual will remain in the QHP
selected during the previous plan year
with limited exceptions. Exceptions
would include: (1) Employee
termination of coverage in accordance
with the standards of § 155.430 for the
individual market: (2) enrollment in
another QHP if such option exists: or,
(3) the qualified health plan in which
the enrollee was enrolled is no longer
available to the enrollee. In all such
cases, an individual would be
disenrolled from the QHP in which he
or she was enrolled at the end of the
coverage year.
We welcome comments about our
approach in differentiating the
individual and small group market
enrollment as well as specific comments
concerning the proposed structure for
initial, rolling, and annual open
enrollment through the SHOP.
g. Application Standards for SHOP
(§ 155.730)
Section 155.730 outlines the specific
application-related standards for
participation in the SHOP, consistent
with the authority under section
1311(b)(1)(B) of the Affordable Care Act.
In paragraph (a), we propose a general
requirement that SHOP applications
must adhere to the application
standards set forth in this section. Many
of the standards in this section are quite
similar to the standards of § 155.405 and
in places we directly reference those
standards. However, we do not require
that the SHOP use the same, single
streamlined application as the Exchange
uses in the individual market, as the
SHOP is not responsible for determining
eligibility for advance payments of the
premium tax credit, cost-sharing
reductions, Medicaid or CHIP.
In paragraph (b), we propose that the
SHOP use a single employer application
to determine employer eligibility and to
collect the information necessary for the
employer to purchase coverage through
the SHOP. We also propose the
minimum employer information that
SHOPs must collect on the single
employer application. This information
includes (1) the employer name and
address of employer’s; (2) number of
employees; (3) Employer Identification
Number (EIN); and (4) a list of qualified
employees and their social security
numbers. Such application may be
submitted by other individuals or
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organizations on behalf of the employer.
We welcome comments regarding other
employer information we should
consider requiring a SHOP to collect.
In paragraph (c), we propose that the
SHOP must use a single employee
application for each employee to collect
eligibility and QHP selection and
enrollment information from employees
seeking to enroll in a QHP. The amount
of information that will be collected
about employees will be significantly
less than that which is collected for
applicants to the individual Exchange
making the wholesale reuse of the
individual application burdensome.
However the single, streamlined
application completed by an individual
seeking to enroll in the individual
market may be modified and reduced to
meet the needs of an employee in the
SHOP. A SHOP applicant applying
online should only be asked questions
relevant to an employee application.
Similarly, an employee applying
through the paper application should
receive a paper application containing
only the portion relevant to eligibility
and enrollment of a qualified employee
in the SHOP. Using the same
application foundation for employees
and individuals will further streamline
processes of developing applications
and information sharing among the
individual Exchange, SHOP, QHP
issuers, and HHS. Such application may
be submitted by other individuals or
organizations on behalf of the employee.
In paragraph (d), we specify that
SHOPs may use a model single
employer application and model single
employee application created by HHS.
Model applications will be proposed by
HHS, after consultation with the NAIC.
This process mirrors the standards in
the Exchange serving the individual
market. In paragraph (e), we permit a
SHOP to use an alternative employer
application with approval by HHS. Such
application should support the
information described in paragraph (b)
and information relevant to determine
eligibility for the programs for which
the employer is applying and plan
selection, where relevant. The SHOP
may also use an alternative employee
application, the approval by HHS. Such
application requests the information
necessary to establish eligibility of the
employee as a qualified employee and
to complete the enrollment of a
qualified employee, such as a plan
selection and identification of
dependents to be enrolled.
In paragraph (f), we propose that the
SHOP must allow employers and
employees to submit their eligibility and
enrollment information consistent with
§ 155.405(c).
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6. Subpart K—Exchange Functions:
Certification of Qualified Health Plans
This subpart codifies section
1311(d)(4)(A) of the Affordable Care
Act, which requires that Exchanges, at
a minimum, implement procedures for
the certification, recertification, and
decertification of health plans as QHPs,
consistent with guidelines developed by
HHS. This subpart also distinguishes
the Exchanges’ responsibility related to
the inclusion in the Exchange of certain
multi-State plans. Standards for health
insurance issuers with respect to QHP
certification are contained in subpart C
of part 156 of this regulation, and we
cross-reference those standards where
applicable in this subpart.
When developing this subpart, we
considered comments to the RFC
recommending that Exchange
certification of QHPs be structured in
one of two ways: Establish QHP
certification standards that would be
uniform across Exchanges, or provide
each Exchange the discretion to
determine certification standards and
whether or not a health plan should be
certified. While we recognize the
importance of setting consistent
consumer protections which may ensure
equitable treatment across States, we
also acknowledge that an Exchange may
be best positioned to identify whether a
particular health plan should be
certified as a QHP based on the needs
of consumers within the State and local
market conditions. In this subpart, we
seek to strike a balance between the
approaches suggested by RFC
commenters. In some cases, we propose
setting specific requirements to ensure
QHPs in all Exchanges meet a consistent
minimum standard of quality and value,
and in other instances, we propose
allowing each Exchange the discretion
to set standards for QHPs tailored to
local market conditions.
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a. Certification Standards for QHPs
(§ 155.1000)
In § 155.1000, we describe the overall
responsibility and requirements of an
Exchange to certify QHPs, and to ensure
that only QHPs are offered. In paragraph
(a), we define a multi-State plan.
Section 1334(a) of the Affordable Care
Act establishes multi-State plans; the
Office of Personnel Management (OPM)
will enter into contracts with health
insurance issuers to offer at least two
multi-State QHPs through each
Exchange in each State. Section
1334(c)(1) of the Affordable Care Act
further specifies that multi-State QHP
requirements are satisfied if the OPM
Director determines the plan offers a
benefits package that is uniform in each
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State and consists of the benefit design
standards described in section 1302,
meets all requirements for QHPs, and
meets Federal rating requirements
pursuant to section 2701 of the PHS Act,
or a State’s more restrictive rating
requirements, if applicable.
In paragraph (b), we propose to codify
section 1311(d)(2)(B)(i) of the Affordable
Care Act, which requires that an
Exchange may not make available any
health plan that is not a QHP. Offering
only QHPs through an Exchange will
assure consumers that the coverage
options presented through the Exchange
meet minimum standards. Also,
consistent with the definition of QHP in
§ 155.20, we propose to codify section
1301(a)(1)(A) of the Affordable Care Act,
in which QHPs must have in effect a
certification issued or recognized by the
Exchange as QHPs. Finally, we propose
to codify section 1301(a)(2) of the
Affordable Care Act, which requires any
reference to QHPs to include the multiState plans, unless specifically provided
for otherwise.
In paragraph (c), we propose to codify
the two basic sets of requirements that
an Exchange must ensure that a health
plan meets to be certified as a QHP
issuer by an Exchange pursuant to
section 1311(e) of the Affordable Care
Act. In paragraph (c)(1), we propose to
codify section 1311(c)(1) of the
Affordable Care Act, which provides for
the minimum QHP certification
requirements to be applied by an
Exchange; these requirements are
outlined in subpart C of part 156. In
developing a process to certify QHPs,
the Exchange should identify those
standards from subpart C of part 156
with which a health insurance issuer
should demonstrate compliance as a
condition of certification of QHPs, as
well as those standards with which a
health insurance issuer should agree to
comply as an ongoing condition of
offering QHPs.
In paragraph (c)(2), we propose to
codify section 1311(e)(1)(B) of the
Affordable Care Act, which allows an
Exchange to certify a health plan if it
determines it is in the interest of
qualified individuals and qualified
employers in the State. We received
RFC comments regarding the extent to
which Exchanges should implement an
‘‘any-willing plan’’ model, or implement
active purchasing approaches, such as
selective contracting or price
negotiation. Some commenters argued
that active purchasing approaches
would minimize costs, improve health
outcomes, and increase enrollment and
coordination with other programs. Of
these comments, many recommended
that at a minimum, HHS should not
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require the Exchanges to accept all
eligible plans. In contrast, advocates of
the any-willing plan approach noted
that State insurance departments
already review and approve rates and
regulate insurer solvency, and that
negotiation would result in de facto
premium price controls for the entire
market, reduce consumer choice and
competition, and result in duplicative
regulatory structures.
We provide Exchanges with
discretion on how to determine whether
offering health plans is in the interest of
individuals and employers. An
Exchange may want to choose among
one of several strategies for making this
determination. An Exchange may
choose to utilize an ‘‘any qualified
plan’’ strategy for certifying QHPs in its
Exchange. Under this approach, an
Exchange would certify all health plans
as QHPs solely on the basis that such
plans meet and agree to comply with the
minimum certification requirements in
paragraph (c)(1) of this section.
Alternatively, an Exchange could
undertake a competitive bidding or
selective contracting process, and limit
QHP participation to only those plans
that ranked highest in terms of certain
Exchange criteria. With competitive
bidding, an Exchange may be able to
achieve additional value and quality
objectives by limiting participation and
through plan competition. Since many
State Medicaid programs employ
selective contracting models today and
have experience negotiating with health
insurance issuers on Medicaid managed
care plans, some State Exchanges may
want to pursue similar competitive
strategies when certifying QHPs.
An Exchange may also choose to
negotiate with health insurance issuers
on a case-by-case basis. Under this
strategy, the Exchange would request a
health insurance issuer, upon meeting
the minimum certification standards, to
amend one or more specific health plan
offerings to further the interest of
qualified individuals and qualified
employers served by the Exchange.
Unlike the previous options, the
Exchange would not need to undertake
a competitive bidding process to
accomplish this negotiation. Rather, it
could choose to negotiate with issuers
on certain criteria based on the unique
market conditions within the State or
region served by that same Exchange.
An Exchange may also implement
selection criteria beyond the minimum
certification standards in determining
whether a plan is in the interests of the
qualified individuals and employers.
Some examples of such selection
criteria include: (1) Reasonableness of
the estimated costs supporting the
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calculation of the health plan’s
premium and cost-sharing levels; (2)
past performance of the health
insurance issuer; (3) quality
improvement activities; (4)
enhancements of provider networks
including the availability of network
providers to new patients; (5) service
area of the QHPs (the size of a service
area and the amount of choice afforded
to the consumers within that service
area); and (6) premium rate increases
from years preceding the Exchange
operation and proposed rate increases,
consistent with § 155.1020.
Some of these approaches are not
mutually exclusive and may be
implemented in combination. How an
Exchange elects to implement the
‘‘interest’’ determination may vary
based upon a number of factors,
including the size and risk profile of the
Exchange’s potential enrollees,
concentration of the health insurance
market in the area served by the
Exchange, and the applicable State
insurance rules. Each Exchange will
likely need to assess these factors in
selecting an approach that will promote
value and quality for its enrollees.
In paragraph (c)(2) we propose to
codify section 1311(e)(1)(B) of the
Affordable Care Act, which outlines the
prohibitions on the Exchange when it is
making the determination that a health
plan is in the interest of qualified
individuals and qualified employers.
Under this authority, an Exchange is
prohibited from excluding a plan: (1) On
the basis that the plan is a fee-forservice plan; (2) through the imposition
of premium price controls; or (3) on the
basis that the health plan provides
treatments necessary to prevent
patients’ deaths in circumstances the
Exchange determines are inappropriate
or too costly.
b. Certification Process for QHPs
(§ 155.1010)
In § 155.1010, we propose the
required process that Exchanges must
use when certifying health plans, and
identify which health plans are not
subject to Exchange certification.
Specifically, in paragraph (a) we
propose to codify section 1311(d)(4)(A)
of the Affordable Care Act, which
requires the Exchange to establish
procedures for the certification of QHPs.
We further propose that the procedures
must be consistent with the certification
criteria outlined in § 155.1000(c).
In paragraph (b), we propose to codify
section 1334(d) of the Affordable Care
Act which requires a multi-State plan
offered through OPM to be deemed as
certified by an Exchange for the
purposes of section 1311(d)(4)(A). We
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note that, pursuant to section
1334(c)(1)(B), multi-State plans will
need to meet all the requirements of a
QHP, as determined by OPM. We
believe that the intent of the statute is
that each Exchange must accept multiState plans as QHPs without applying
an additional certification process to
such plans. In paragraph (c), we propose
that the Exchange complete the
certification of QHPs prior to the open
enrollment periods established in
§ 155.410. We believe this is necessary
to ensure that consumers will have a
robust market from which to select
QHPs when the open enrollment period
begins.
In paragraph (d), we propose that the
Exchange must monitor the QHP issuers
for demonstration of ongoing
compliance with the certification
requirements in § 155.1000(c). If the
QHP issuers or their QHPs cease to
demonstrate ongoing compliance, the
Exchange may be inclined to seek
actions against the issuers or try to
remedy the situation.
c. QHP Issuer Rate and Benefit
Information (§ 155.1020)
Section 1311(e)(2) of the Affordable
Care Act establishes standards on
Exchanges regarding the transparency of
justifications for rate increases
submitted by QHP issuers. In
accordance with this section, in
paragraph (a) of § 155.1020, we propose
that Exchanges must receive a QHP
issuer’s justification for a rate increase
prior to the implementation of such an
increase, and ensure that the QHP issuer
posts the justification on its Web site.
We recognize that QHP issuers may
already submit rate increase
justifications as part of the rate review
process, and note that an Exchange may
receive this information from the State
department of insurance (or HHS, if
applicable), to satisfy its obligation to
receive such a justification.
Section 1311(e)(2) of the Affordable
Care Act also requires an Exchange to
consider rate increases in determining
whether to make a health plan available
on the Exchange. Several comments in
response to the RFC recommended a
range of purposes for the Exchange
consideration of rate increases,
including adequacy of claims payment,
reasonableness for benefits offered
based upon actuarial analysis,
discriminatory practices, and
unsupported excessive rate increases.
Other comments noted the interaction
between the State rate review process
and Exchange review of premiums for
QHP certification purposes. Finally,
some commenters recommended
transparency in review of rate
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justifications as well as consistent
criteria of ‘‘reasonableness’’ of increases
inside and outside Exchanges.
In paragraph (b) we propose to codify
the statutory requirement that an
Exchange must consider the following
factors related to health plan rates when
determining whether to certify QHPs:
(1) The justification of a rate increase
prior to the implementation of the
increase; (2) the recommendations
provided to the Exchange by the State
under section 2794(b)(1)(B) of the PHS
Act; and (3) any excess rate growth
outside the Exchange as compared to
the rate of growth inside the Exchange,
including information reported by the
States. We clarify that the obligation to
consider rate increases justifications is
an ongoing requirement, beginning with
the plan year 2014.
We seek to avoid duplicating the State
rate review process in section 2794 of
the PHS Act. We recognize that many
States already operate an effective rate
review program, collect information
from issuers in the rate filing process
and make a determination if the rate
complies with State law. This process,
when available, should be leveraged by
the Exchange to avoid any duplication.
For example, Exchanges may consider
the preliminary justification already
collected through the rate review
process, and use the same format for the
rate justification from health plans
issuers under § 154.215. Establishing
consistency between the rate
justification described in § 154.215 and
the justification required from QHP
issuers by § 156.210 would reduce
duplication of effort for issuers and
Exchanges and promote greater
transparency.
We are considering a standard for the
final rule in which there would be a
bifurcated process for the rate increase
justifications. Where section 2794 of the
PHS Act applies (rates are subject to
review), the Exchange may rely on the
justification submitted pursuant to
section 2794 of the PHS Act. Where
section 2794 of the PHS Act does not
apply, the Exchange could develop a
less burdensome rate justification to
satisfy section 1311(e)(2) of the
Affordable Care Act. We are cognizant
of existing State regulatory authorities;
thus, we encourage the Exchange and
the State department of insurance to
collaborate in this process.
Collaboration may include determining
the form, manner, and timing of the
submission of the rate justifications. We
solicit comment on how to best align
section 2794 of the PHS Act and section
1311(e)(2) of the Affordable Care Act.
Separate and apart from the
consideration of a rate increase
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justification, Exchanges will need to
receive rate and benefit information
from QHP issuers for specific
operational purposes. In paragraph (c) of
§ 155.1020, we propose that the
Exchange must at least annually receive
the following information from the QHP
issuers’ for each QHP: Rates, covered
benefits and cost-sharing requirements.
HHS will provide the form and manner
for the submission of this information.
We note that the Exchange will need to
receive rate information from QHP
issuers in order to determine premium
amounts for Exchange applicants as
well as for the determination of the
second lowest cost silver plan
benchmark for advance payments of the
premium tax credit. Additionally,
benefit information is needed to
determine whether a QHP complies
with the benefit design standards
defined in § 156.20 and with the
actuarial value requirements for costsharing reductions as well as to display
plan options on the Exchange Web site.
Furthermore, rate information is needed
to support HHS’ administration of the
risk corridor program.
In establishing the required rate and
benefit data elements, HHS will seek to
align this reporting requirement with
information available through the State
rate review process or through State rate
filings, to the extent possible, so that an
Exchange may consider leveraging
already available sources.
d. Transparency in Coverage
(§ 155.1040)
In § 155.1040, we propose to codify
section 1311(e)(3) of the Affordable Care
Act, which establishes that Exchanges
must require health plans seeking
certification as QHPs to submit
transparency information to the
Exchange, HHS, and other entities. In
paragraph (a), we require Exchanges to
collect information from QHP issuers
relating to coverage transparency as
described in § 156.220(a).
While the transparency reporting
requirements in § 156.220 apply
specifically to QHPs, we note that these
same requirements will also apply to all
group health plans and health insurance
issuers in the individual and group
markets under section 2715A of the PHS
Act as amended by the Affordable Care
Act. As section 2715A of the PHS Act
is implemented, we anticipate working
closely with the Department of Labor
and the Department of the Treasury in
order to ensure that these reporting
standards are applied appropriately
across the insurance market. In
addition, HHS is soliciting comments
under this proposed rule as part of the
process of planning for the
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implementation of section 1311(e)(3)(D)
of the Affordable Care Act. Any
comments received related to section
1311(e)(3)(D) will be shared with the
Department of Labor so that it can
update and harmonize its rules for
group health plan disclosures.
In paragraph (b), we require the
Exchange to monitor the use of plain
language by QHP issuers when making
available QHP transparency data
pursuant to § 156.220. Section
1311(e)(3)(B) requires the Secretary of
HHS and the Secretary of Labor to
jointly develop and issue guidance on
best practices of plain language writing.
Exchanges will need to ensure that QHP
issuers’ use of plain language is
consistent with the definition provided
in § 155.20 and the guidance set forth as
required by section 1311(e)(3)(B).
In paragraph (c), we propose to codify
section 1311(e)(3)(C) of the Affordable
Care Act which specifies that the
Exchange require QHP issuers make
available cost-sharing information to
enrollees. This requirement on QHP
issuers is described in § 156.220(c).
We note that the information
provided by QHP issuers pursuant to
this section may be used by Exchanges
during the certification process when
determining if the health plan is in the
interest of the qualified individuals
served by the Exchange. Information
reported under this section may inform
Exchanges when considering the past
performance of the health insurance
issuers.
e. Accreditation Timeline (§ 155.1045)
In § 155.1045, we propose to codify
the Exchange responsibility, required by
section 1311(c)(1)(D)(ii) of the
Affordable Care Act, to establish the
time period within which any QHP
issuer that is not already accredited
must become accredited following
certification of a QHP. Accreditation
acts as a ‘‘seal of approval’’ to indicate
to individuals and employers seeking
coverage that a health insurance issuer
meets minimum standards of quality
and consumer protection. We note that,
although section 1311(c)(1)(D)(i) of the
Affordable Care Act requires a health
plan to be accredited to be certified as
a QHP, we interpret this to mean that
QHP issuers must be accredited,
because accrediting entities accredit
issuers, not plans. In § 156.275, we
propose that all QHP issuers must be
accredited with respect to their QHPs.
The Affordable Care Act does not set
the deadline by which a health
insurance issuer must be accredited to
have a health plan certified as a QHP,
nor does it establish a time period after
certification of a QHP during which a
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QHP issuer must become accredited if it
is not already accredited. A grace period
may be necessary since a typical
accreditation process for a health
insurance issuer may take twelve to
eighteen months to complete, and could
be even longer for health insurance
issuers seeking accreditation for the first
time. We encourage the Exchanges to
establish a timeline for accreditation
that accommodates the length of the
accreditation process, particularly for
issuers seeking first-time accreditation.
We propose to require the Exchange
to establish the length of time following
initial certification of a QHP within
which a QHP issuer must become
accredited. The Exchange must establish
a consistent deadline for accreditation
with respect to each QHP issuer’s initial
participation in the Exchange; the
deadline, for example, may be two years
following certification of a QHP. This
proposal is consistent with section
1311(c)(1)(D)(ii) of the Affordable Care
Act which specifies that the time period
established by the Exchange must be
‘‘applicable to all QHPs.’’ We believe
this interpretation, as opposed to a
single date by which all QHP issuers
must be accredited in order to
participate or continue participating in
the Exchange, will allow for inclusion of
a wider variety of QHP issuers in the
Exchange.
f. Establishment of Exchange Network
Adequacy Standards (§ 155.1050)
The Exchanges will make health
insurance available to a variety of
consumers, including those who reside
or work in rural or urban areas where
it may be challenging to access health
care providers. Network adequacy
requirements will help ensure that QHP
enrollees can readily obtain services.
Under section 1311(c)(1)(B) of the
Affordable Care Act, HHS is required to
establish network adequacy
requirements for health insurance
issuers seeking certification of QHPs.
We recognize that network adequacy
standards should be appropriate to
States’ particular geography,
demographics, local patterns of care,
and market conditions. Therefore, to
ensure that Exchange network adequacy
requirements are appropriate for QHP
issuers and reflect local patterns of care,
we propose in § 155.1050 that each
Exchange ensure that enrollees of QHPs
have a sufficient choice of providers.
This broad standard affords the
Exchange significant flexibility to apply
this standard to QHPs in a manner
appropriate to the State’s existing
patterns of care, establishing specific
standards where necessary and
leveraging existing State oversight and
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enforcement mechanisms in this area.
We propose at § 156.230 that QHP
issuers adhere to standards set by the
Exchange, as well as several statutorily
required standards that would apply to
all QHP issuers.
We solicit comment on additional
minimum qualitative or quantitative
standards for the Exchange to use in
evaluating whether the QHP provider
networks provide sufficient access to
care. When considering our options for
establishing network adequacy
standards for QHP issuers, we examined
typical standards employed in the
existing insurance market by State
departments of insurance, Medicare
Advantage, TRICARE Prime and States
that contract with Medicaid managed
care organizations. We also examined
the NAIC Managed Care Plan Network
Adequacy Model Act, from which a
number of States have drawn in
developing their network adequacy
standards for health insurance issuers.
We have sought to develop a standard
that balances the need for a uniform
level of protection with the level of
variation across States and local
markets.
In particular, we seek comment on a
potential additional requirement that
the Exchange establish specific
standards under which QHP issuers
would be required to maintain the
following: (1) Sufficient numbers and
types of providers to assure that services
are accessible without unreasonable
delay; (2) arrangements to ensure a
reasonable proximity of participating
providers to the residence or workplace
of enrollees, including a reasonable
proximity and accessibility of providers
accepting new patients; (3) an ongoing
monitoring process to ensure sufficiency
of the network for enrollees; and (4) a
process to ensure that an enrollee can
obtain a covered benefit from an out-ofnetwork provider at no additional cost
if no network provider is accessible for
that benefit in a timely manner. These
standards are based in part on the NAIC
Managed Care Plan Network Adequacy
Model Act. This set of standards would
create a baseline that each Exchange
could interpret and apply in a manner
appropriate to local market conditions
and patterns of care. Consistent with
these basic standards, an Exchange
would be able to set quantitative
requirements where possible to
establish clear expectations of access to
care.
We also seek comment on an
additional standard that the Exchange
ensure that QHPs’ provider networks
provide sufficient access to care for all
enrollees, including those in medically
underserved areas. Such a requirement
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would protect against a network design
that does not serve all enrollees’
medical needs.
The standard proposed here would
allow an Exchange to set standards
appropriate to local patterns of care. We
urge the Exchanges to consider the
needs of enrollees in isolated geographic
areas in particular; for example, an
Exchange may want to consider the
needs of American Indians and Alaska
Natives residing in remote locations,
given that they may often have a limited
choice of providers from which to
select. We also clarify that a QHP
issuer’s provider network must ensure
reasonable access to care for all
enrollees enrolled through the Exchange
regardless of an enrollee’s medical
condition.
We recognize that primary care access
is a challenge in many communities
nationally, and that more consumers
may seek routine primary care services
in 2014 given improved access to health
insurance coverage. Consistent with the
goals and policies of the Affordable Care
Act in supporting primary care, in
establishing provider networks that
ensure broad access to care, we
encourage States, Exchanges and health
insurance issuers to consider broadly
defining the types of providers that
furnish primary care services (e.g., nurse
practitioners).
g. Service Area of a QHP (§ 155.1055)
In § 155.1055, we propose that
Exchanges have a process to establish or
evaluate the service areas of QHPs.
Under this proposed rule, an Exchange
would maintain discretion to predetermine service areas for plans to
cover, permit plans to propose coverage
of certain service areas, or negotiate
with issuers over service areas during
the certification process. This provision
is intended to promote greater choice
and competition as consistently as
possible across a State, and to guard
against discrimination, ‘‘cherry
picking,’’ ‘‘red-lining,’’ or other similar
efforts to offer health plans only in areas
of low risk. We also seek to recognize
that the capacity of health insurance
issuers varies by region due to some
factors that are outside of their control.
In paragraph (a), we propose that an
Exchange must ensure that the service
area of a QHP covers at least a county,
or a group of counties if the Exchange
designates such a group, unless the QHP
issuer demonstrates that serving a
partial county is necessary,
nondiscriminatory, and in the interest of
qualified individuals and employers.
The requirement outlined here parallels
the ‘‘county integrity rule’’ established
in Medicare Advantage, which also
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outlines examples for determining
whether serving a partial county would
fall under the ‘‘necessary’’ or
‘‘nondiscriminatory’’ standards.
In paragraph (b), we propose that an
Exchange must ensure that QHP service
areas be established without regard to
racial, ethnic, language and health
status factors outlined in section 2705(a)
of the PHS Act. This provision is
intended to guard against redlining and
other practices that would specifically
exclude high-utilizing or high-cost
populations.
h. Stand-Alone Dental Plans
(§ 155.1065)
In § 155.1065(a), we propose to codify
the requirement in section
1311(d)(2)(B)(ii) of the Affordable Care
Act that an Exchange allow limited
scope stand-alone dental plans to be
offered provided that the plan furnishes
at least the pediatric essential dental
benefit required in section 1302(b)(1)(J)
of the Affordable Care Act. We also
propose to codify the requirement that
the stand-alone dental plan comply with
section 9832(c)(2)(A) of the Code and
section 2791(c)(2)(A) of the PHS Act.
In paragraph (b), we propose to codify
the option for a dental plan to be offered
as a stand-alone plan or in conjunction
with a QHP. In paragraph (c), we
propose to codify section 1302(b)(4)(F)
of the Affordable Care Act that allows a
health plan be certified as a QHP if it
does not offer the pediatric essential
dental benefit, provided that a standalone dental plan is offered through the
Exchange. We also note that dental plan
issuers would be considered
participating issuers subject to any user
fees specified by the Exchange, as
established under § 156.50 and
§ 155.160.
We are considering interpreting this
provision such that an Exchange may
require issuers of stand-alone dental
plans to comply with any QHP
certification requirements and consumer
protections that the Exchange
determines to be relevant and necessary.
Potential QHP issuer standards that
might be applied to stand-alone dental
plans might include: Quality reporting,
transparency measures, summary of
coverage information, provider network
standard, and standards regarding the
consumer’s experience in comparing
and purchasing dental plans. While we
provide significant latitude to
Exchanges regarding requirements for
stand-alone dental plans, we request
comment on whether some of the
requirements on QHP issuers should
also apply to stand-alone dental plans as
a Federal minimum and what limits
Exchanges may face on placing
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requirements on dental plans given that
they are excepted benefits.
We also request comment on whether
we should set specific operational
minimum standards. Substantial
operational issues exist with allocating
advance payments of the premium tax
credit and calculating actuarial value (as
defined by section 1302(d)(2) of the
Affordable Care Act) when stand-alone
dental plans segment coverage of the
essential health benefits (as defined in
1302(b) of the Affordable Care Act).
Also, a QHP issuer will have to know
far enough in advance of the QHP
certification process whether it needs to
include pediatric dental coverage.
Lastly, some commenters to the RFC
requested that we require all dental
benefits to be offered and priced
separately from medical coverage, even
when offered by the same issuer. Such
a requirement would preclude QHP
issuers from offering a ‘‘bundled’’ QHP
that covers all essential health benefits,
including the pediatric dental benefit,
under one premium. While we
recognize that requiring a QHP to price
and offer dental benefits separately
could promote comparison of dental
coverage offerings, we have significant
concerns about the administrative
burden this could impose on Exchanges
and QHP issuers. We request comment
on whether either option should be
required.
i. Recertification of QHPs (§ 155.1075)
In § 155.1075, we propose to codify
section 1311(d)(4)(A) of the Affordable
Care Act, which requires the Exchange
to implement procedures for the
recertification of health plans as QHPs.
While the Exchange must continuously
ensure that QHPs are in compliance
with the certification standards,
recertification provides a process for an
Exchange to conduct a comprehensive
review of its QHPs. This process also
allows for QHPs and Exchanges to
terminate their relationship if intended.
In paragraph (a), we provide that the
Exchange must establish a process for
recertification of QHPs that includes a
review of the general certification
criteria outlined in § 155.1000(c). We
note that the recertification process for
the QHPs should be less intensive than
the initial certification process, given
that the Exchange will have an
established relationship with the QHP
issuer. An Exchange may also consider
using this process to make
modifications to any agreements
between the Exchange and its QHP
issuers.
We permit the Exchange to determine
the frequency for recertifying QHPs. The
Affordable Care Act does not require an
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Exchange to recertify QHPs on an
annual basis. Therefore, an Exchange
has the discretion to decide to recertify
QHPs annually, or on a less frequent
basis, such as every other year or every
three years. Some Exchanges may
choose to develop longer recertification
periods to reduce the administrative
costs associated with such an
evaluation. By operation of § 156.200,
each QHP must still adhere to the
requirements listed in § 155.1000(c) on
an ongoing basis. We invite comment as
to whether we should require more
specific requirements associated with
the term length for recertification.
We note that an Exchange that elects
to conduct multi-year recertification
will need to review certain information
on a more frequent basis. For example,
the Exchange will need to consider rate
increase information and ensure
compliance with benefit design
standards annually, since issuers may
alter rate and benefit design on an
annual basis.
We also propose that, after reviewing
all relevant information and
determining whether to recertify a QHP,
the Exchange notify a QHP issuer of its
recertification status. If the Exchange
determines that a plan should be denied
recertification, the Exchange would then
proceed decertifying the plan as
described in § 155.1080.
In paragraph (b), we propose that the
Exchange must complete the
recertification process on or before
September 15 of the applicable calendar
year. We chose this date so that the
recertification process is completed in
advance of the annual open enrollment
period, which begins on October 15 of
each year. By providing a September 15
deadline, we allow the Exchanges
discretion to determine a recertification
timeframe that is most suitable for its
consumers and QHPs. The Exchange
may choose to complete its
recertification process well in advance
of the September 15 deadline. We solicit
comments on the appropriateness of this
recertification deadline.
j. Decertification of QHPs (§ 155.1080)
In § 155.1080, we propose to codify
section 1311(d)(4)(A) of the Affordable
Care Act, which requires the Exchange
to implement procedures for the
decertification of health plans as QHPs.
In paragraph (a), we define
decertification as the termination by the
Exchange of the certification status and
offering of a QHP. We note that
decertification is an action taken by the
Exchange in response to the most severe
actions of a QHP, or as a result of a
determination not to recertify a plan. In
paragraph (b), we propose to codify
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section 1311(d)(4)(A) of the Affordable
Care Act, which requires the Exchange
to implement procedures for the
decertification of health plans as QHPs.
In paragraph (c), we propose that the
Exchange may at any time decertify a
QHP if the Exchange determines that the
QHP issuer or the QHP is no longer
acting in accordance with the general
certification criteria outlined in
§ 155.1000(c), including that the QHP
participation is no longer in the interest
of its enrollees. Similar to the
certification and recertification
processes, the Exchange has the ability
to tailor the decertification process,
within the confines of the
aforementioned standards, to meet the
needs of the market it serves.
The Exchange will have discretion in
determining how to implement the
decertification process. We recommend
that Exchanges solicit input from a
broad range of stakeholders, including
issuers, when determining how to
implement the decertification
procedures. We request comments on
the creation of the decertification
process and what other authorities
could be extended to the Exchange to
make the process more efficient.
In paragraph (d), we propose to
require that the Exchange establish an
appeals process for health plans that
have been decertified by the Exchange.
A health plan that has been decertified
should have that ability to request a
second evaluation if the issuer believes
that its health plan has been unjustly
decertified. This appeal process could
be implemented in conjunction with the
State department of insurance, by the
Exchange on its own, or through a third
party entity.
In paragraph (e), we propose that if a
QHP is decertified, the Exchange must
provide notice of the decertification to
parties who may be affected. The
decertification of a QHP will have an
impact on the Exchange market,
including the QHP issuer, enrollees of
the decertified QHP, who must receive
information about a special enrollment
period as described in § 155.420, HHS,
and the State department of insurance.
B. Part 156—Health Insurance Issuer
Standards Under the Affordable Care
Act, Including Standards Related to
Exchanges
The Exchanges should be an attractive
market for health insurance issuers to
achieve the goal of providing consumers
and employers with access to a
competitive choice of affordable, high
quality QHPs. Part 156 contains the
proposed standards for QHPs and QHP
issuers that are intended to promote
robust and meaningful consumer
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choice. Many provisions in this part
have parallel standards in part 155,
because certain standards for States and
Exchanges have complementary
standards for health insurance issuers
seeking to offer, or offering, QHPs
through an Exchange. We crossreference to minimize redundancy and
avoid confusion with respect to certain
proposed policies. To the extent
possible, this approach to drafting is
designed to avoid gaps between the
minimum standards we propose for
Exchanges and QHPs.
1. Subpart A—General Provisions
a. Basis and Scope (§ 156.10)
Proposed § 156.10 of subpart A
specifies the general statutory authority
for the ensuing proposed regulation and
indicates that the scope of part 156 is to
establish standards for health plans and
health insurance issuers related to the
benefit design standards and in regard
to offering QHPs through an Exchange.
Under § 156.20, we propose definitions
for terms used in part 156. Section
156.50 proposes the user fees that
participating issuers may pay to
contribute to the operations of a State
Exchange, and Exchange-related
operations.
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b. Definitions (§ 156.20)
Many definitions presented in
§ 156.20 are taken directly from the
Affordable Care Act or from existing
regulations. The definitions set forth in
subpart A reflect general meanings for
the terms as they are used in part 156
unless otherwise indicated; the
definitions apply strictly for the
purposes of part 156. When a term is
defined in part 156 other than in
subpart A, the definition of the term is
limited to a specified purpose in the
relevant subpart or section.
Many of the terms defined in this
section refer to those defined in
§ 155.20, including ‘‘applicant,’’
‘‘benefit year,’’ ‘‘cost sharing,’’ ‘‘costsharing reductions,’’ ‘‘plan year,’’
‘‘qualified employer,’’ ‘‘qualified
individual,’’ ‘‘qualified health plan or
QHP,’’ and ‘‘qualified health plan issuer
or QHP issuer.’’ We define ‘‘benefit
design standards’’ for the purposes of
the requirements related to the benefit
packages outlined in the Affordable
Care Act. The terms ‘‘group health
plan,’’ ‘‘health insurance coverage,’’ and
‘‘health insurance issuer’’ are defined in
section § 144.103 of this chapter.
We propose to use the term ‘‘benefit
design standards’’ to mean the
‘‘essential health benefits package’’
defined in section 1302(a) of the
Affordable Care Act. To avoid confusion
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with the term ‘‘essential health
benefits,’’ which refers only to the
definition in section 1302(b) of the
Affordable Care Act, we instead refer to
the set of health plan requirements as
benefit design standards for the
purposes of clarity within this proposed
rule.
c. Financial Support (§ 156.50)
Section 156.50 contains requirements
on participating issuers to pay user fees
to support ongoing operations of an
Exchange, if a State chooses to impose
fees. A State-operated Exchange must be
self-sustaining by January 1, 2015,
under section 1311(d)(5)(A), which also
allows State user fee assessments on
participating health insurance issuers,
or other methods of funding, to support
State Exchange operations.
In paragraph (a), we define the term
‘‘participating issuer’’ to mean an issuer
offering plans that participate in the
specific function that is funded by the
user fee. Under this definition, a
participating issuer would encompass
different segments of issuers of health
plans or other benefit plans depending
on the Exchange function being funded
by the user fee. As this term is used in
section 1311(d)(5)(A), it provides an
Exchange with the flexibility to collect
user fees from issuers that benefit in
some way from an Exchange and
Exchange-related operations. We note
that the term ‘‘participating issuer,’’ for
the purposes of this section, may
include: health insurance issuers, QHP
issuers, issuers of multi-State plans (as
defined in § 155.1000(a)), issuers of
stand-alone dental plans (as described
in § 155.1065), or other issuers
identified by an Exchange. In paragraph
(b), we propose that participating
issuers pay any fees assessed by a State
Exchange, consistent with Exchange
authority outlined in § 155.160.
2. Subpart C—Qualified Health Plan
Minimum Certification Standards
Section 1311(c)(1) authorizes the
Secretary, by regulation, to establish
criteria for the certification of health
plans as QHPs, which are described in
this subpart. The statute outlines several
minimum QHP standards to be
established by the Secretary that will
foster direct competition on the basis of
price and quality and which will
increase access to high quality,
affordable health care for individuals
and small employers. Each Exchange
will be responsible for determining
whether a health plan seeking to
participate meets these minimum
requirements to be a QHP and will have
the discretion to set additional
standards to ensure that offering the
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plan through that Exchange is in the
best interest of consumers.
We received many comments in
response to the RFC on minimum QHP
certification requirements, which we
describe in the preamble to subpart K of
part 155 and which we considered as
we developed the proposed rule. We
highlight that, unless otherwise noted,
the standards for QHPs proposed in this
subpart do not supersede existing State
laws or regulations applicable to health
insurance issuers. While this subpart
addresses health plan standards that
States traditionally set, either through
the process of granting licensure or
otherwise, the standards proposed here
apply specifically to the certification of
QHPs for participation in the Exchange
and do not exempt health insurance
issuers from any State laws or
regulations that generally apply to
health insurance issuers in that State.
We note that if a State establishes a
higher standard for licensure than what
we outline here as a minimum Federal
requirement for health plan
certification, such standard would
apply.
a. QHP Issuer Participation Standards
(§ 156.200)
Section 156.200 outlines the
requirements on QHP issuers as a
condition of participation in the
Exchange. States may choose to
establish additional conditions for
participation beyond the minimum
requirements established by the
Secretary.
In paragraph (a), we propose to codify
section 1301(a)(1)(A) of the Affordable
Care Act. To participate in an Exchange,
a health insurance issuer must have in
effect a certification issued or
recognized by the Exchange to
demonstrate that each health plan it
offers in the Exchange is a QHP and that
the issuer meets all requirements on
QHP issuers. We clarify that some
requirements in this proposed rule
apply to the design of the specific QHPs
offered. Other requirements are placed
on the issuers related to the offering of
QHPs.
In paragraph (b), we outline the set of
standards with which a QHP issuer
must comply related to the offering of a
QHP. We propose in paragraph (b)(1)
that the QHP issuer must comply with
the requirements set forth in this
subpart on an ongoing basis. We expect
the Exchange to take into account
compliance with the requirements in
this subpart not only when determining
whether to initially certify a health plan
as a QHP, but also when reviewing
QHPs for recertification.
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In paragraph (b)(2), we propose that
QHP issuers must comply with any
Exchange processes, procedures, and
standards set forth under subpart K of
part 155 and § 155.705 for the small
group market. We include the
requirement to adhere to this
certification process as a condition of
participation so that the Exchange has
the ability to conduct certification
processes in a way that best meets the
needs of the market it serves. This
includes the process in which a health
insurance issuer seeking initial
certification of a QHP must demonstrate
that it complies with the standards
listed under paragraph § 155.1000(c).
In paragraph (b)(3), we propose to
require that a QHP issuer ensures that
each QHP it offers complies with the
benefit design standards defined in
§ 156.20. Benefit design standards relate
to the requirement in section
1301(a)(1)(B) of the Affordable Care Act
that requires that QHPs offer the
essential health benefits, adhere to costsharing limits, and meet the levels of
coverage described in 1302(a) which
will be the subject of future rulemaking.
In paragraph (b)(4), we propose to
codify the requirement in section
1301(a)(1)(C)(i) that a QHP issuer be
licensed and in good standing to offer
health insurance coverage in each State
in which such issuer offers health
insurance coverage. We interpret the
term ‘‘good standing’’ to mean that the
issuer has no outstanding sanctions
imposed by a State’s department of
insurance. We seek comment on this
interpretation. Licensure could also
mean a ‘‘certificate of authority,’’ or any
other State method of approving a
health insurance issuer to offer health
insurance coverage in the State.
In paragraph (b)(5), we propose that
QHP issuers comply with quality
standards established in and pursuant to
sections 1311(c)(1), 1311(c)(3),
1311(c)(4), and 1311(g) of the Affordable
Care Act. We intend to address specific
requirements in future rulemaking, such
as requirements for QHP issuers related
to quality data reporting, quality
improvement strategies, and enrollee
satisfaction surveys described in these
statutory provisions.
In paragraph (b)(6) and (b)(7), we
propose that QHP issuers adhere to
additional proposed requirements
including user fees described in subpart
A of part 156, if applicable, and the risk
adjustment participation requirements
as described in 45 CFR part 153.
In paragraph (c), we outline the
requirements on QHP issuers related to
the offering of QHPs. In paragraph (c)(1),
we propose to codify section
1301(a)(1)(C)(ii), which requires that
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each QHP issuer offer at least one QHP
in the silver coverage level and at least
one QHP in the gold coverage level; the
levels of coverage are defined in section
1302(d)(1) of the Affordable Care Act. In
paragraph (c)(2), we propose to codify
section 1302(f) of the Affordable Care
Act, which specifies that any QHP
issuer offering a non-catastrophic health
plan in the Exchange must offer the
identical plan as a child-only health
plan. Child-only plans are only
available to individuals under the age of
21. In paragraph (c)(3), we require the
QHP issuer to offer a QHP at the same
premium rate consistent with the
requirements described in § 156.255(b).
In paragraph (d), we require that QHP
issuers adhere to the requirements of
this subpart and any additional
participation standards that may be
applied by the Exchange or the State.
In paragraph (e), pursuant to the
authority to set QHP standards in
section 1321(a)(1)(B), we propose that
QHP issuers must not discriminate
based on race, color, national origin,
disability, age, sex, gender identity and
sexual orientation. Such practices
would include, but not be limited to
marketing, outreach, and enrollment.
b. QHP Rate and Benefit Information
(§ 156.210)
In § 156.210, we propose the
requirements for QHP issuers to submit
QHP rate and benefit information to the
Exchange, including rate justifications.
The Exchange will be responsible for
ensuring that issuers adhere to this
requirement during initial certification
and on an annual basis, as specified in
§ 155.1020.
In paragraph (a), we propose that a
QHP’s rates must be applicable for an
entire benefit year or, for the SHOP,
plan year. We propose this requirement
since the Exchange will have an annual
open enrollment period during which
qualified individuals will be able to
change their QHP selection. This
requirement would shield consumers
from rate increases during the benefit
year or, for the SHOP, the plan year. For
the SHOP, the timing of the rate changes
will vary by employer, since the annual
open enrollment periods differ by
employer. We discuss this in greater
detail in § 156.285.
In paragraph (b), we require the QHP
issuer to submit rate and benefit
information to the Exchange as
described in § 155.1020(c). As noted in
§ 155.1020(c), to the extent possible,
HHS seeks to align the required data
elements with information already
collected as part of the rate review
program and State rate filing processes.
This will allow both Exchanges and
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QHPs to leverage already existing
information collections for this purpose.
In paragraph (c), we propose to codify
the general requirement that a QHP
issuer submit a justification for a rate
increase prior to implementation of the
rate increase as required by section
1311(e)(2) of the Affordable Care Act. As
noted in § 155.1020, Exchanges may
leverage the preliminary justification
collected as part of the rate review
process as described in 45 CFR part 154,
and consider the rate justification, as
appropriate. We are considering a
standard in which the issuers will
submit a rate justification in the form
and manner determined by the
Exchange.
We also propose to codify the rate
transparency requirement under section
1311(e)(2) of the Affordable Care Act,
which requires that issuers post the rate
increase justifications on their Web sites
so they can be viewed by consumers,
enrollees, and prospective enrollees. To
promote consistency in how the rate
increase justifications are posted on
issuer Web sites, and to assist the
consumers in understanding the rate
increase justifications, we are
considering whether we should develop
standards for ‘‘prominently posting’’
rate increase justifications. Again, to
avoid duplication of effort, we intend to
leverage the rate increase justification
provided by QHP issuers as part of the
rate review process.
c. Transparency in Coverage (§ 156.220)
In § 156.220(a) and (b), we propose to
codify section 1311(e)(3)(A) of the
Affordable Care Act, which establishes
a transparency standard as a condition
for certification of QHPs. To receive and
maintain certification, health insurance
issuers must make available to the
public and submit to the Exchange, the
Secretary, and the State insurance
commissioner a broad range of
information relevant to the plan’s
quality and cost. The statutorily
required disclosures include: (1) Claims
payment policies and practices; (2)
periodic financial disclosures; (3) data
on enrollment; (4) data on
disenrollment; (5) data on the number of
claims that are denied; (6) data on rating
practices; (7) information on costsharing and payments with respect to
any out-of-network coverage; and (8)
information on enrollee rights under
title I of the Affordable Care Act. We
clarify that, while the statute refers to
‘‘enrollee and participant rights,’’ we
believe our definition of enrollee is
inclusive of those who may be
considered ‘‘participants.’’ We seek
comment on whether issuers should be
required to submit this information to
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the Exchange and other entities, or to
make such information available to the
Exchange and other entities.
Under paragraph (c), we propose to
require QHP issuers to provide the
information described in paragraph (a)
in plain language. Section 1311(e)(3)(B)
calls for the Secretary of HHS and the
Secretary of Labor to jointly develop
and issue guidance on best practices of
plain language writing. QHP issuers’ use
of plain language should be consistent
with the definition provided in § 155.20
and the forthcoming guidance.
In paragraph (d) and pursuant to
section 1311(e)(3)(C), we propose that
QHP issuers make available to the
enrollee information on cost-sharing
responsibilities for a specific service by
a participating provider under that
enrollee’s particular plan. The
information must be provided upon
request from the enrollee in a timely
manner through a Web site or through
other means for individuals without
access to the internet.
d. Marketing of QHPs (§ 156.225)
Section 1311(c)(1)(A) of the
Affordable Care Act requires that the
Secretary establish marketing
requirements for QHP issuers seeking to
participate in an Exchange, which we
propose in § 156.225.
To ensure that an Exchange’s
oversight of marketing by QHP issuers is
consistent with those standards applied
in the non-Exchange market and
leverages existing State oversight
mechanisms, we propose in paragraph
(a) to require QHP issuers to comply
with any applicable State laws and
regulations regarding marketing by
health insurance issuers. Though QHP
issuers are not exempt from otherwise
applicable State law by participating in
the Exchange, we propose to apply
compliance with State law as a
certification standard to reinforce the
coordinated efforts of the Exchange and
the State department of insurance and to
ensure that the Exchange considers a
QHP issuer’s marketing practices in
determining whether offering a QHP is
in the best interest of consumers.
In paragraph (b), we propose to codify
section 1311(c)(1)(A), which prohibits
QHP issuers from employing marketing
practices that have the effect of
discouraging enrollment of individuals
with significant health needs. We seek
comment on the best means for an
Exchange to monitor QHP issuers’
marketing practices to determine
whether they have discouraged
enrollment of individuals with
significant health needs.
We seek comment on also applying a
broad prohibition against unfair or
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deceptive marketing practices by all
QHP issuers and their officials, agents
and representatives. Such a requirement
would protect consumers from
deceptive and misleading marketing
practices and allow an Exchange to take
action to address such practices if the
State’s department of insurance or
applicable State agency did not have the
authority or capacity to do so under
applicable law.
We considered setting detailed and
uniform Federal standards prohibiting
specific marketing practices across all
QHP issuers, but were concerned about
the interaction with current State
marketing rules or unintentionally
creating ‘‘safe harbors’’ that might allow
issuers to technically comply with
specific requirements without meeting
the spirit of the broader marketing
protections. We permit States and
Exchanges to adopt additional
requirements for the marketing of health
plans that are most appropriate to the
unique market dynamics in that State,
both inside and outside the Exchange.
Any Exchange that chooses to apply
additional marketing requirements to
QHP issuers should consider working
closely with State insurance
departments to ensure that all health
insurance issuers in the State are subject
to the same minimum marketing
requirements in order to create a level
playing field with equal consumer
protections inside and outside the
Exchange.
One particular area of concern in
regulating marketing practices of health
insurance issuers is ensuring that
individuals understand the coverage
options made available under the
Affordable Care Act. For those
individuals already covered by
Medicare or other third-party coverage,
enrollment in a QHP could be
duplicative and/or unnecessary. We are
particularly concerned that QHPs may
be marketed towards certain vulnerable
populations, such as Medicare
beneficiaries, for whom coverage from a
QHP would not be necessary. We seek
comment on a standard that QHP
issuers do not misrepresent the benefits,
advantages, conditions, exclusions,
limitations or terms of a QHP.
e. Network Adequacy Standards
(§ 156.230)
In § 156.230, we describe the
minimum criteria for network adequacy
that health plans must meet to be
certified as QHPs, pursuant to section
1311(c)(1)(B) of the Affordable Care Act.
We propose in paragraph (a)(1) of this
section that QHP issuers must maintain
networks for QHPs that include
essential community providers in
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accordance with § 156.235. We propose
in paragraph (a)(2) that QHP issuers
must maintain networks that comply
with any network adequacy standards
established by the Exchange consistent
with § 155.1050. We propose under
paragraph (a)(3) that a QHP issuer must
ensure that the provider network of its
QHPs must be consistent with the
provisions of 2702(c) of the PHS Act as
amended by the Affordable Care Act,
consistent with section 1311(c)(1)(B) of
the Affordable Care Act. Section 2702(c)
of the PHS Act requires that health
insurance issuers furnish coverage to
any individual who applies for a group,
small group or individual health plan,
with exceptions only if the individual
resides outside the plan’s service area or
if the health insurance issuer does not
have the capacity to serve the individual
because of its existing obligations to
enrollees. This allows QHP issuers an
exception to the guaranteed issue
requirement if their provider network
would not be sufficient to serve
additional potential enrollees. In such
cases, an issuer must apply such an
exception uniformly across all
employees or individuals without
regard to their claims experience or
health status. We note that these
standards would be applied to all QHP
issuers along with any standards
established by the Exchange.
As a condition of certification of the
QHP, a health insurance issuer must
also provide information to potential
enrollees on the availability of innetwork and out-of-network providers.
We propose in paragraph (b) that a QHP
issuer must make its health plan
provider directory available to the
Exchange electronically and to potential
enrollees and current enrollees in hard
copy upon request. Exchanges will have
discretion to determine the best way to
give potential enrollees access to the
provider directory for each QHP,
including through a link from the
Exchange’s Web site to the issuer’s Web
site, or by establishing a consolidated
provider directory through which a
consumer may search for a provider
across QHPs. Under paragraph (b), we
also propose that the QHP issuer note
providers in the directory that are no
longer accepting new patients. We seek
comment on standards we might set to
ensure that QHP issuers maintain up-todate provider directories.
f. Essential Community Providers
(§ 156.235)
In § 156.235, we propose to codify
section 1311(c)(1)(C) of the Affordable
Care Act, which requires that a health
plan’s network include essential
community providers who provide care
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to predominantly low-income and
medically-underserved populations to
be certified as a QHP. As specified in
section 1311(c)(1)(C), essential
community providers include entities
specified under section 340B(a)(4) of the
PHS Act and section 1927(c)(1)(D)(i)(IV)
of the Act as set forth by section 211 of
Public Law 111–8.
We received a number of comments in
response to the RFC regarding essential
community providers. In general,
respondents to the RFC offered
recommendations on the types of
entities that might be included in the
definition of an essential community
provider, and essential community
provider inclusion in QHP provider
networks. We considered these
comments in developing the standards
related to essential community
providers.
In paragraph (a) of this section, we
require that QHP issuers include in their
provider networks a sufficient number
of essential community providers,
where available, that serve low-income,
medically-underserved individuals. We
also propose to codify the provision that
nothing in this requirement shall be
construed to require any QHP to provide
coverage for any specific medical
procedure. We interpret this to mean
that while a QHP issuer must contract
with essential community providers,
coverage of specific services or
procedures performed by an essential
community provider is not required.
An important issue with respect to
implementing section 1311(c)(1)(C) is
establishing a sufficient level of
essential community provider
participation in QHPs. Although the
Affordable Care Act requires inclusion
of essential community providers in
QHP networks, the Act does not require
QHP issuers to contract with or offer
contracts to all essential community
providers. The statute refers to ‘‘those
essential community providers, where
available,’’ and ‘‘that serve
predominantly low-income and
medically-underserved,’’ which suggests
a requirement that QHP issuers contract
with a subset of essential community
providers.
We considered establishing broad
contracting requirements where QHP
issuers would have to offer a contract to
all essential community providers in
each QHP’s service area, or establishing
a requirement for issuers to contract
with essential community providers on
an any-willing provider basis. Requiring
issuers to offer contracts to all essential
community providers would allow
continuity of service for enrollees with
existing relationships especially in
communities where the essential
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community provider has been the only
reliable source of care. However, such a
requirement may inhibit attempts to use
network design to incentivize higher
quality, cost effective care by tiering
networks and driving volume towards
providers that meet certain quality and
value goals.
We note that ‘‘sufficiency’’ could be
interpreted to mean that the QHP issuer
would have to demonstrate to the
Exchange that it has a sufficient number
and geographic distribution of essential
community providers to ensure timely
access for low-income, medically
underserved individuals in its health
plan service area, pursuant to the
Exchange’s applicable network
adequacy and access requirements.
We solicit comment on how to define
a sufficient number of essential
community providers. We note that
States may elect to establish more
stringent participation requirements,
including adoption of a blanket
contracting requirement. Similarly, a
potential safe-harbor strategy for QHP
issuers would be to offer contracts to all
essential community providers or accept
any-willing essential community
provider in its service area.
We are considering whether to
provide separate consideration for
integrated delivery network health plans
where services are provided solely ‘‘inhouse.’’ This could include plans where
all providers are employees of the plan
(‘‘staff model’’) and plans where the
providers are part of an entity that
furnishes all of the plan’s services on an
exclusive basis. We understand that the
essential community provider
requirements may not be compatible
with the operating model of ‘‘staff
model’’ plans and exclusive integrated
delivery network plans. We seek
comment on whether we should create
an exemption to the essential
community provider requirements for
such plans. If such organizations were
exempt from the essential community
provider requirement, the exemption
could be contingent upon the
organizations meeting other criteria,
such as: evidence of services provided
to low-income populations; compliance
with national standards for provision of
culturally and linguistically appropriate
services (CLAS); or implementation of a
plan to address health disparities.
In paragraph (b), we specify the types
of providers included in the definition
of an essential community provider. We
include in the definition of essential
community providers those providers
specifically referenced in statute. In
paragraphs (b)(1) and (b)(2) of this
section, we define essential community
providers to include all health care
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providers defined in section 340B(a)(4)
of the PHS Act and providers described
in section 1927(c)(1)(D)(i)(IV) of the Act.
We continue to look at other types of
providers that may be considered
essential community providers to
ensure that we are not overlooking
providers that are critical to the care of
the population that is intended to be
covered by this provision. We solicit
comment on the extent to which the
definition should include other similar
types of providers that serve
predominantly low-income, medicallyunderserved populations and furnish
the same services as the providers
referenced in section 340B(a)(4) of the
PHS Act.
We acknowledge that two provisions
of the Affordable Care Act regarding
payment of essential community
providers and payment of Federally
Qualified Health Centers (FQHCs) may
conflict. Section 1311(c)(2) of the
Affordable Care Act states that nothing
shall be construed to require a QHP to
contract with an essential community
provider if such provider refuses to
accept the generally applicable payment
rates of the plan. This requirement may
conflict with section 1302(g) of the
Affordable Care Act, which requires that
a QHP issuer reimburse FQHCs at each
facility’s Medicaid prospective payment
system (PPS) rate. The FQHC Medicaid
PPS rates are facility specific rates paid
on a per encounter basis, and they may
be higher than the rates that a QHP
issuer pays to other contracted
providers for similar services.
One approach to reconciling these
provisions would be to require QHP
issuers to pay at least the Medicaid PPS
rate to each FQHC that participates in
the issuer’s QHP network. This
approach would enable FQHCs to be
paid their Medicaid PPS rates for
services provided to QHP enrollees.
However, if FQHC Medicaid PPS rates
are greater than comparable amounts
paid to other providers, and if many of
the enrollees in a QHP receive care at
FQHCs, the costs of these QHPs may be
greater than the costs of QHPs that do
not have many enrollees who are seen
at the centers. Also, if Medicaid
prospective payment rates exceed QHPs’
generally applicable payment rates,
requiring QHP issuers to pay the full
FQHC Medicaid PPS rate could lead
insurers to minimally contract with
FQHCs.
We note that there are other practical
considerations regarding how issuers
would pay the Medicaid PPS rate. For
example, it is not clear how QHP issuers
would administer the FQHC Medicaid
PPS rate, since it is a facility specific
rate paid on a per encounter basis for a
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pre-determined set of covered services.
Issuers would need to replicate each
FQHC’s Medicaid PPS rate, which may
be complicated since Medicaid covered
services vary by State and rates vary by
FQHC.
Another potential approach to
reconciling these two payment
provisions would be to permit issuers to
negotiate mutually agreed-upon
payment rates with FQHCs, as long as
they are at least equal to the issuer’s
generally applicable payment rates.
Such an interpretation may furnish
FQHCs with a degree of negotiating
leverage with issuers to obtain payment
rates higher than the issuer’s generally
applicable payment rates but not tie
issuers to the full Medicaid PPS rate for
in-network FQHCs. This approach
would decrease the incentive to drive
patients away from providers that may
be best suited to their needs, while
providing FQHCs with leverage to be
able to negotiate payments that will
allow them to continue providing the
comprehensive services that are
particularly valuable to the individuals
they serve. However, this approach may
result in FQHCs receiving less than their
Medicaid PPS rates for in-network
participation. We invite comment on the
issue of FQHC payment and solicit other
potential approaches for resolving these
potentially conflicting provisions.
We also invite comment on
establishing requirements regarding
reimbursement of Indian health
providers qualifying under 340B(a)(4) of
the PHS Act. Section 206 of the Indian
Health Care Improvement Act (IHCIA)
provides that all Indian health providers
have the right to recover from third
party payers, including insurance
companies up to the reasonable charges
billed for providing health services or,
if higher, the highest amount the insurer
would pay to other providers to the
extent that the patient or another
provider would be eligible for such
recoveries. This section also states that
no law of any State or provision of any
contract shall prevent or hinder this
right of recovery. Therefore, this
requirement applies whether or not
there is a contract between the
insurance company and the Indian
health provider. We believe that
payment requirements under section
206 of IHCIA apply to QHP issuers, as
well as to any insurer, employee benefit
plan or other third party payer. We
invite comment on the payment
requirement under section 206 of
IHCIA, and how it might be reconciled
with the essential community provider
payment requirement described in
section 1311(c)(2) of the Affordable Care
Act.
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We also invite comment on other
special accommodations that must be
made when contracting with Indian
health providers. Indian health
providers operate under or are governed
by numerous federal authorities,
including but not limited to the AntiDeficiency Act, the Indian SelfDetermination and Education
Assistance Act, the Indian Health Care
Improvement Act, the Federal Tort
Claims Act, and the Federal Medical
Care Recovery Act. Indian health
providers serve a specific population in
accordance to these and other federal
laws. Some RFC commenters
recommended that we consider
developing a standard contract
addendum containing all conditions
that would apply to QHP issuers when
contracting with Indian health
providers. Such an addendum may be
similar to the special Indian Health
Addendum currently used in the
Medicare Prescription Drug Program,
which CMS requires all plans to use
when contracting with Indian Health
Service, tribal organization, and urban
Indian organization (I/T/U) pharmacies
and serve as a safe-harbor for all issuers
contracting with Indian health
providers, which would minimize
potential disputes and legal challenges
between Indian health providers and
issuers. We invite comment on the
applicability of these special
requirements to QHP issuers, and the
potential use of a standardized Indian
heath provider contract addendum.
g. Treatment of Direct Primary Care
Medical Home (§ 156.245)
In § 156.245, we propose to codify
section 1301(a)(3) of the Affordable Care
Act, which permits a QHP issuer to
provide coverage through a direct
primary care medical home that meets
the requirements established by HHS,
provided that the QHP meets all
requirements otherwise applicable. We
request comment on what standards
HHS should establish under this
section.
Commenters to the RFC noted that the
direct primary care medical home
model in the State of Washington has
benefited providers by providing
predictable income without added
administrative costs, while consumers
gain access to an affordable and reliable
source of primary services that
decreases reliance on emergency rooms
as a source of routine care.
We interpret the phrase ‘‘direct
primary care medical home plan’’ to
mean an arrangement where a fee is
paid by an individual, or on behalf of
an individual, directly to a medical
home for primary care services,
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consistent with the program established
in Washington. We generally consider
primary care services to mean routine
health care services, including
screening, assessment, diagnosis, and
treatment for the purpose of promotion
of health, and detection and
management of disease or injury.
We considered allowing an individual
to purchase a direct primary care
medical home plan and separately
acquire wrap-around coverage.
However, direct primary care medical
homes are providers, not insurance
companies, which would require the
Exchange to develop an accreditation
and certification process that is
inherently different from certifying
health plans and that would
significantly depart from the role of an
Exchange. Furthermore, allowing a
separate offering would require
consumers to make two payments for
full medical coverage, adding
complexity to the process of acquiring
health insurance, ensuring enrollee have
access to the full complement of the
essential health benefits to which they
are entitled, and complicating the
allocation of advance payments of the
premium tax credit.
h. Health Plan Applications and Notices
(§ 156.250)
In § 156.250, we establish basic
standards for the format of applications
and notices provided by the QHP issuer
to the enrollee. QHP issuers will be
required to provide enrollees with a
variety of applications and notices in
accordance with the standards for
enrollment and termination of coverage.
Since these notices will be provided to
all enrollees, it is important to ensure
that those enrollees with limited English
proficiency (LEP) have access to
translated materials and enrollees with
disabilities can obtain materials in
alternate formats.
We propose that QHP issuers must
adhere to the standards established for
notices in § 155.230(b). The
incorporated standard requires QHP
issuers to provide meaningful access to
LEP individuals and ensure effective
communication for people with
disabilities. This may include providing
information about the availability and
means to obtain oral interpretation
services, languages in which written
materials are available, and the
availability of materials in alternate
formats for persons with disabilities.
i. Rating Variation (§ 156.255)
Section 2701(a)(1)(A) of the PHS Act,
as revised by section 1201 of the
Affordable Care Act, limits the variation
in premium rating to four factors:
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Whether the coverage is for an
individual or family; rating area; age;
and tobacco use. The specific rating
rules will be issued through separate
regulation, but this section discusses
several rate-related provisions for QHPs.
Consistent with the rating rules
provision, section 1301(a)(4) of the
Affordable Care Act allows QHP issuers
to vary premiums by the rating areas
established under section 2701(a)(2),
which we propose to codify in
§ 156.255(a). Section 2701(a)(2) of the
PHS Act requires that States establish
one or more rating areas within a State,
subject to the Secretary’s approval.
Permitting premium variation by
geographic rating area enables health
insurance issuers to account for regional
variation in health care costs. Because
section 1302(a)(4) of the Affordable Care
Act directly references the rating areas
outlined in section 2701(a)(2) of the
PHS Act, we interpret that the rating
areas will be applied consistently inside
and outside of the Exchange.
In paragraph (b), we codify section
1301(a)(1)(C)(iii) of the Affordable Care
Act, which specifies that each QHP
issuer must offer a QHP at the same
premium rate without regard to whether
the plan is offered through an Exchange
or whether the plan is offered directly
from the issuer or through an agent. We
interpret this provision to mean that an
issuer must charge a premium that uses
underlying rating assumptions that
account for all expected enrollees of a
QHP, including individuals that enroll
in the QHP outside of an Exchange, and
for all methods of enrollment, including
through an Exchange, an agent or
broker, or the issuer itself. Thus, the
resulting premium for a QHP would
vary only by the rating factors listed in
2701(a) of the PHS Act.
We believe that the rating factor
related to family size has significant
implications for Exchanges. Pursuant to
the Secretary’s authority to regulate
QHPs under section 1311(c)(1), we are
considering options on how to structure
family rating for QHPs that are offered
in the Exchange. Offering uniform
family rating categories will maximize
competition between health plans based
on price and quality. Our understanding
is that issuers currently use multiple
rating tiers in the individual market.
In paragraph (c), we propose issuers
vary premiums among no more than
four different types of family
composition that are commonly used
among health insurance issuers
currently: individual; two adults; adult
plus child or children; and a catch-all
‘‘family’’ category for two-adult families
with a child or children and other
family compositions that do not fit in
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the other categories. QHP issuers must
cover all of these four groups, but in
doing so may combine some of the
identified categories; for example, a
QHP issuer may combine the second
and third categories to include both
two-adult families and families with one
adult plus child or children. We believe
that such a rating structure would be
beneficial to the market because it
would limit premium variation within
families of similar types.
We recognize that section 2701(a)(4)
of the PHS Act requires that any family
premium using age or tobacco rating
may only apply those rates to the
portion of the premium that is
attributable to each family member. As
a result, calculating a family premium
by determining the age and tobacco
rated premium for one member of the
family and applying a multiplier to set
the rating for the entire family is not
permitted. We seek comment on how
we might structure family rating
categories while adhering to Section
2701(a)(4) of the PHS Act. Additionally,
we request comment on how to apply
four family categories when performing
risk adjustment. We also invite
comment on alternatives to four
categories for defining family
composition. We seek comment on how
to balance the number of categories
offered by QHP issuers in order to
reduce potential consumer confusion,
while maintaining plan offerings and
rating structures that are similar to those
that are currently available in the health
insurance market.
We are also considering whether to
require QHP issuers to cover an
enrollee’s tax household, including for
purposes of applying individual and
family rates. We are considering this
approach because of the potential
challenge of administering the premium
tax credit, particularly for families filing
with non-spousal adult dependents. We
note that QHP issuers would not be
required to cover dependents living
outside of the Exchange service area. We
recognize that such an approach would
add non-spousal adult dependents to
the family risk pool, but the impact of
this configuration may be offset through
risk adjustment. We seek comment on
the potential considerations of this
approach.
j. Enrollment Periods for Qualified
Individuals (§ 156.260)
In § 156.260, we propose that QHP
issuers comply with the enrollment
periods as a condition of offering a QHP.
In paragraph (a), we propose that QHP
issuers accept and enroll qualified
individuals in QHPs only during the
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enrollment periods described in
§ 155.410 and § 155.420.
In paragraph (a)(1), we specify that
QHP issuers must accept and enroll
qualified individuals during the initial
enrollment period, described in
§ 156.410(b), and during the annual
open enrollment period thereafter,
described in § 156.410(e). In paragraph
(a)(2), we propose that QHP issuers
accept and enroll qualified individuals
in QHPs if they are granted a special
enrollment period described in
§ 155.420. QHP issuers must also abide
by all other State laws that may provide
an individual with an enrollment period
outside of those described in § 155.410
and § 155.420.
For the initial, annual open, and
special enrollment periods, we propose
to require QHP issuers to adhere to the
effective dates of coverage established in
§ 155.410(c), § 155.410(f), and § 155.420.
We propose that qualified individuals
who make QHP selections on or before
December 22, 2013 would have a
coverage effective date of January 1,
2014 and qualified individuals who
make a QHP selection between the
twenty-third and last day of the month
for any month between December of
2013 and February 2014 would have
coverage effective the first day of the
month immediately following the next
month.
In paragraph (b) we propose to require
QHP issuers to provide enrollees with
notice of their effective date of coverage,
and such notice must correspond with
the effective dates established in
§ 155.410(c), § 155.410(f) and
§ 155.420(b) as applicable.
k. Enrollment Process for Qualified
Individuals (§ 156.265)
In § 156.265, we propose that QHP
issuers must accept and process
enrollment of qualified individuals
enrolling in a QHPs. In paragraph (a),
we propose that QHP issuers must
adhere to the Exchange’s process for
enrollment in QHPs, which includes
standards for the collection and
transmission of enrollment information.
As a general principle, both the
Exchange and the QHP issuer must use
a common set of enrollment information
for an enrollment to be successful.
We propose in paragraph (b)(1) that
QHP issuers use the application adopted
pursuant to § 155.405 when accepting
applications from individuals seeking to
enroll in a QHP through the Exchange
enrollment process. We interpret section
1413(b)(1)(A), which requires that the
Secretary develop and provide to each
State a single, streamlined form,
together with section 1311(c)(1)(F),
which states that an issuer shall use a
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uniform enrollment form for qualified
individuals and employers to enroll in
QHPs through the Exchange, to require
that one single streamlined application
developed by HHS with
recommendations from the NAIC be
used for enrollment in QHPs.
In paragraph (b)(2), we propose that
after collecting the uniform enrollment
information from an applicant, the QHP
issuer must send the information to the
Exchange, in accordance with the
standards established in § 155.260 and,
as applicable, § 155.270. We clarify that
the term ‘‘applicant’’ is used here as
defined in § 155.20. In paragraph (b)(3),
we permit the QHP issuer to enroll the
individual in a QHP only after it has
received confirmation from the
Exchange that the eligibility
determination is complete and the
applicant is a qualified individual.
We propose in paragraph (c) that QHP
issuers receive enrollment information
electronically from the Exchange in a
format and manner that is consistent
with the standards established pursuant
to § 155.260 and in § 155.270. We seek
comment on the frequency with which
plans should receive electronic
enrollment information.
In paragraph (d), we propose that
QHP issuers abide by the premium
payment process established by the
Exchange and described in § 155.240.
In paragraph (e), we propose to
require QHP issuers provide enrollees in
the Exchange with an enrollment
packet. We plan to issue standards for
the content of the enrollment
information package, which may
include an enrollment card, information
on how to access care, the summary of
benefit and coverage document, and
information on how to access the
provider directory and drug formulary
and submit a request for a hard copy.
We solicit comment on the
appropriateness of these documents and
any other documents or information that
should be included in an enrollment
information package.
In paragraph (f), we propose to require
QHP issuers provide the summary of
benefits and coverage document to
qualified individuals, similar to the
requirement in section 2715 of the PHS
Act. We note that all health insurance
issuers must provide such document on
several occasions to potential or current
enrollees as required under section 2715
of the PHS Act, for which HHS, the
Department of Labor and the Treasury
will issue implement regulations in the
near future; this requirement is
consistent with that PHS Act provision.
In paragraph (g), we propose that QHP
issuers reconcile enrollment files with
the Exchange no less than once a month,
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consistent with the proposed standard
in § 155.400(d). In paragraph (h), we
propose that QHP issuers acknowledge
the receipt of enrollment information in
accordance with Exchange standards
established in § 155.400(b)(2). These
provisions will protect consumers from
potential gaps in coverage that might
occur due to errors in communication.
l. Termination of Coverage for Qualified
Individuals (§ 156.270)
A key function of an Exchange,
described in § 155.430, will be to verify
a QHP issuer’s standard operating
procedures for the termination of
coverage for enrollees enrolled in a QHP
through the Exchange. In § 156.270, we
propose standards for QHP issuers
regarding the termination of coverage of
enrollees enrolled in QHPs through the
Exchange. We propose in paragraph (a)
that a QHP issuer may only terminate
coverage as permitted by the Exchange
in accordance with § 155.430(b), which
includes non-payment of premium,
fraud and abuse, and relocation outside
of the service area, among other
situations.
In paragraph (b), we propose that QHP
issuers must provide a notice of
termination of coverage to the enrollee
and the Exchange that is consistent with
the standards for effective dates in
§ 155.430(d). We plan to issue standards
for the termination of coverage notice
which may include content such as
reason for termination and termination
effective date. We solicit comment on
other information that should be
included in the termination notice.
In paragraph (c), we propose that QHP
issuers develop a uniform policy as
permitted by the Exchange for the
termination of coverage due to nonpayment of premium in accordance
with § 155.430(b)(2)(iii). Section
1412(c)(2)(B)(iv)(II) of the Affordable
Care Act requires QHP issuers to
provide enrollees receiving advance
payments of the premium tax credit
with a three-month grace period for
non-payment of premium prior to
coverage termination, which we propose
to codify in paragraph (d). This standard
applies only to those enrollees receiving
advance payments of the premium tax
credit. There is no Federal standard
requiring QHP issuers to extend this
grace period to enrollees who are not
receiving advance payments of the
premium tax credit, although the
Exchange could choose to require QHP
issuers to provide all enrollees with
such a grace period, regardless of
advance payment status. However, QHP
issuers must apply non-payment of
premium policies, irrespective of
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Exchange standards, uniformly to all
enrollees in similar circumstances.
In paragraph (d), we propose
standards for the application of the
three-month grace period for enrollees
receiving advance payments of the
premium tax credit. We interpret that
the three-month grace period only
applies to enrollees who have paid at
least one month’s worth of premiums to
establish coverage to ensure that this
period applies only when there is a
lapse in an enrollee’s payment.
During the three-month grace period,
we propose that the QHP issuer
continue to pay all appropriate claims
submitted on behalf of the enrollee. This
standard ensures that providers will be
reimbursed for care provided to such
enrollees during the grace period. In
addition, in paragraph (d)(2), we specify
how payments received during the grace
period would be applied. If an eligible
enrollee is more than one month behind
on payments, any payment paid to the
QHP issuer will be applied to amounts
associated with the first billing cycle in
which the enrollee was delinquent. The
grace period will reset only when the
individual has fully paid all outstanding
premiums. In paragraph (d)(3), we
propose that, during the grace period,
the issuer would continue to receive a
portion of the premium payment from
the advance payments of the premium
tax credit from the Department of the
Treasury.
In paragraph (e), we propose QHP
issuers to provide notice to all enrollees
who are delinquent on premium
payments. We plan to issue standards
for content and timing of the notice. We
seek comment on the potential required
elements of such a notice, such as the
total amount of delinquent payment,
possible date of coverage termination
and payment options, and the timing
and frequency with which such a notice
should be provided to enrollees, such as
bi-weekly beginning with the first
missed payment or more frequently.
In paragraph (f), we propose that if an
enrollee receiving advance payments of
premium tax credit exhausts the grace
period, as provided in paragraph (d),
without submitting any premium
payment, the QHP issuer may terminate
coverage effective at the completion of
the three-month period. This
termination must be preceded by the
appropriate notice as referenced in
paragraph (e).
In paragraph (g), we propose to
require QHP issuers to maintain records
of termination of coverage in accordance
with Exchange standards as established
in § 155.430(c). In paragraph (h), we
propose that QHP issuers abide by the
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effective dates for termination of
coverage as described in § 155.430(d).
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m. Accreditation of QHP Issuers
(§ 156.275)
In § 156.275, we describe the
accreditation standards for QHP issuers.
In paragraph (a)(1), we propose to codify
the statutory requirement that a QHP
issuer be accredited on the basis of local
performance in each of the nine
categories listed under section
1311(c)(1)(D)(i) of the Affordable Care
Act. We clarify that we interpret ‘‘local
performance’’ to mean the performance
of the QHP issuer in the State in which
it is licensed. We note that, although
Section 1311(c)(1)(D)(i) of the
Affordable Care Act requires a health
plan to be accredited in order to be
certified as a QHP, we interpret this to
mean that QHP issuers must be
accredited, since accrediting entities
accredit issuers, not plans.
We also further specify that a QHP
issuer must be accredited by an entity
recognized by HHS. We intend to
provide the standards by which HHS
will recognize accrediting entities in
future rulemaking. Section
1311(c)(1)(D)(i) of the Affordable Care
Act requires that QHP issuers be
accredited by entities recognized by the
Secretary with ‘‘transparent and
rigorous methodological and scoring
criteria.’’ We seek comment on the
standards by which HHS should
recognize accrediting bodies. We may
model this process in part on a similar
process used by CMS to identify
accrediting organizations for Medicare
Advantage plans; this process can be
found at 42 CFR 422.157–422.158. We
anticipate addressing this issue and
identifying recognized accrediting
entities as early as possible to give
health insurance issuers seeking to
participate in the Exchange the time
necessary to seek accreditation from
appropriate accrediting entities.
In paragraph (a)(2), we propose to
require a QHP issuer to authorize the
accrediting entity to release certain
materials related to the QHP issuer’s
accreditation (e.g., a copy of its most
recent accreditation survey) to the
Exchange and to HHS.
In paragraph (b), we propose to codify
the requirement that a QHP issuer must
obtain its accreditation within a time
period established by the Exchange
under § 155.1045. Allowing these
issuers extra time to meet the standards
proposed in this section may encourage
a wider variety of health insurance
issuers to seek to offer QHPs through the
Exchange.
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n. Segregation of Funds for Abortion
Services (§ 156.280)
Federal funds cannot be used for
abortion services (except in the cases of
rape or incest, or when the life of the
woman would be endangered). The
Affordable Care Act is fully consistent
with this policy and includes additional
provisions to enforce it. Section 156.280
of this proposed rule codifies section
1303 of the Affordable Care Act. This
codification includes the nondiscrimination clause for providers and
facilities, a voluntary choice clause for
issuers with respect to abortion services,
the standards for the segregation of
funds for QHP issuers that elect to cover
abortion services for which public
funding is prohibited, and the
associated communication requirements
related to such services. In addition, the
Office of Management and Budget and
HHS jointly issued ‘‘Pre-Regulatory
Model Guidelines Under Section 1303
of the Affordable Care Act’’ on
September 20, 2010.10 This preregulatory guidance furnishes potential
standards to meet the segregation
requirements of the Affordable Care Act.
We are soliciting comment on the model
guidelines; we intend that the model
guidelines may serve as the basis for the
final rule in connection with the
provisions included in section 1303 of
the Affordable Care Act.
We note that, to maintain consistency
with the definitions and terminology
used in this part, we have substituted
the term ‘‘QHP’’ in the regulation where
‘‘plan’’ is used in the statute and ‘‘QHP
issuer’’ in the regulation where ‘‘issuer
of a qualified health plan’’ is used in the
statute.
o. Additional Standards Specific to the
SHOP (§ 156.285)
In § 156.285, we establish
requirements for QHP issuers as a
condition of participating in the SHOP.
In general, QHP issuers must meet the
same requirements for the SHOP as the
Exchange, along with the additional
requirements prescribed in this section.
In paragraph (a), we propose rating
and premium payment requirements for
QHP issuers in the SHOP. In paragraph
(a)(1), we specify that the QHP issuer
must accept payment of premiums from
the SHOP in accordance with
§ 155.705(b)(4). We note that this
proposed requirement reduces
complexity by ensuring the issuer
receives all payments from a single
source. In paragraph (a)(2), we propose
that QHP issuers abide by the rate
10 OMB and HHS Pre-Regulatory Guidance:
https://www.whitehouse.gov/sites/default/files/omb/
assets/financial_pdf/segregation_2010–09–20.pdf.
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41903
setting timeline established by the
SHOP in § 155.705(b)(5). Since the
SHOP allows qualified employers to
enter the SHOP on a rolling basis, QHP
issuers may establish new rates on a
quarterly or monthly basis in
accordance with SHOP standards. In
paragraph (a)(3) we propose that QHP
issuers charge the same contract rate for
a plan year.
In paragraph (b), we propose
requirements for QHP issuers consistent
with SHOP enrollment periods. QHP
issuers must accept and enroll
applicants during the rolling initial
enrollment period, the qualified
employer’s annual employee open
enrollment period, and special
enrollment periods for a SHOP as
established in § 155.725 and in
§ 155.420 with the exception of (d)(3)
and (d)(6). In addition to the enrollment
periods, we propose that QHP issuers
abide by the effective dates of coverage
established in § 155.410(c). We are
considering whether to require QHPs in
the SHOP to allow employers to offer
dependent coverage. We solicit
comment on this potential requirement.
In paragraph (c), we propose QHP
issuers abide by the SHOP enrollment
process requirements and timeline,
established pursuant to § 155.720(b). In
paragraph (c)(2), we propose that QHP
issuers accept electronic transmission of
enrollment information frequently from
the SHOP in accordance with the
requirements pursuant to § 155.260 and
§ 155.270. In paragraph (c)(3), we
propose that QHP issuers provide all
new enrollees with the enrollment
information package as described in
§ 156.265(e). In paragraph (c)(4), we
proposed to require QHP issuers to
provide qualified employers and
employees with the summary of cost
and coverage document in accordance
with the standards described in
§ 156.265(f).
In paragraph (c)(5), we propose QHP
issuers reconcile enrollment files with
the SHOP at least monthly. In paragraph
(c)(6), we propose that the QHP issuers
abide by the SHOP standards for
acknowledgement of the receipt of
enrollment information. In paragraph
(c)(7), we propose that the QHP issuers
must issue qualified employees a policy
that aligns with the qualified employer’s
plan year and contract established in
paragraph (a)(3). For example, if an
employee is hired mid-plan year, the
QHP issuer would issue an abbreviated
policy for the duration of the employer’s
plan year so the enrollee will be eligible
for an annual open enrollment period at
the completion of the qualified
employer’s plan year.
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In paragraph (d)(1), we propose
general standards related to termination
of coverage in the SHOP that are largely
similar to the standards for the
Exchange with respect to their enrollees
from the individual market. However, in
paragraph (d)(1)(ii), we propose to
require the QHP issuer to provide the
qualified employers and employees
with a notice of termination of coverage
of enrollees and QHP non-renewal, as
described in § 156.270(a) and
§ 156.290(b). This will ensure that the
qualified employer is aware of the
changes in coverage for its employees
and the availability of coverage in the
SHOP.
In paragraph (d)(2), we propose that a
QHP issuer terminate all enrolled
qualified employees of the withdrawing
employer if the employer chooses to
stop participating in the SHOP since the
enrollee will no longer be eligible for
SHOP coverage.
p. Non-Renewal and Decertification of
QHPs (§ 156.290)
In § 156.290(a), we propose
requirements on QHP issuers that elect
to not seek recertification with the
Exchange. In paragraph (a)(1), the QHP
issuer must notify the Exchange of its
decision prior to the beginning of the
recertification process adopted by the
Exchange pursuant to § 155.1075. This
notification will allow time for the
Exchange to determine if it is in the best
interest of the qualified individuals and
employers to begin modifying the
certification process to increase the
number of QHPs offered in the
Exchange. In paragraph (a)(2), we
propose that QHP issuers must continue
covering benefits for each enrollee until
the completion of the benefit year or
plan year for the SHOP. It is critical that
enrollees’ coverage remain unaffected
during the benefit or plan year due to an
issuer’s decision to withdraw from the
Exchange.
In paragraph (a)(3), we propose that a
QHP issuer must continue providing the
Exchange with reporting information for
the benefit or plan year even after
withdrawing its QHP from the
Exchange. We recognize that a time lag
often exists in the collection of data and
include this requirement to ensure the
Exchange is able to compile a complete
set of data records for the QHP.
In paragraph (a)(4), we propose that a
QHP issuer provide notice of the nonrenewal to enrollees of the QHP, as
described in paragraph (b) of this
section. In paragraph (a)(5), we propose
that a QHP issuer must terminate
coverage for enrollees in accordance
with the applicable requirements in
§ 156.270.
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In paragraph (b), we propose to
require QHP issuers that elect not to
seek recertification to provide a written
notice to each enrollee. HHS will issue
future guidance on the timing and
content of the notice. In developing this
notice, we may adopt some of the
concepts from the Medicare Advantage
non-renewal notice, in which the issuer
must provide notice at least 90 days
prior to the effective date of nonrenewal and include information on the
enrollee transition process and
alternatives for other coverage through
the Exchange. We solicit comment on
the potential content of the non-renewal
notice and any other information we
should consider including.
In paragraph (c), we propose that if an
Exchange decertifies a QHP, the QHP
issuer must terminate coverage for the
QHP enrollees only after the Exchange
has notified the QHP’s enrollees as
described in § 155.1080 and enrollees
have had the opportunity to enroll in
other coverage. We seek comment on
the extent to which enrollees should
continue to receive coverage from a
decertified plan, even if it is for only a
short period of time.
q. Prescription Drug Distribution and
Cost Reporting (§ 156.295)
Section 6005 of the Affordable Care
Act added section 1150A to the Act,
which requires a QHP issuer to provide
to HHS information on the distribution
of prescription drugs, pharmacy benefit
management activities, the collection of
rebates and other monies in conducting
these activities, and costs incurred to
provide those drugs. We propose to
codify the requirements contained in
section 6005 here in § 156.295.
In paragraph (a), we propose to codify
the elements specified in section
1150A(b) of the Act that a QHP issuer
must report to HHS in a form and
manner to be determined by HHS.
Specifically, we propose that the QHP
issuer must provide the following
information: (1) The percentage of all
prescriptions that were provided under
the contract through retail pharmacies
compared to mail order pharmacies, and
the percentage of prescriptions for
which a generic drug was available and
dispensed compared to all drugs
dispensed, broken down by pharmacy
type, that is paid by the QHP issuer or
pharmacy benefit manager (PBM) under
the contract; (2) the aggregate amount,
and the type of rebates, discounts, or
price concessions, with certain
exceptions, that the PBM negotiates that
are attributable to patient utilization
under the plan, and the aggregate
amount of the rebates, discounts, or
price concessions that are passed
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through to the plan sponsor, and the
total number of prescriptions that were
dispensed; and (3) the aggregate amount
of the difference between the amount
the QHP issuer pays the PBM and the
amounts that the PBM pays retail
pharmacies, and mail order pharmacies,
and the total number of prescriptions
that were dispensed. We anticipate
issuing guidance on these reporting
requirements. We seek comment on how
a QHP issuer whose contracted PBM
operates its own mail order pharmacy
can meaningfully report on the
aggregate difference between what the
QHP issuer pays the PBM and the PBM
pays the mail order pharmacy.
We clarify that, for the purposes of
this section, we interpret ‘‘generic drug’’
to have meaning given to the term in 42
CFR 423.4, which is used in the
Medicare Prescription Drug Benefit
Program. We seek comment on potential
definitions for ‘‘rebates,’’ ‘‘discounts’’
and ‘‘price concessions’’; we are
considering using the term ‘‘direct and
indirect remuneration,’’ a term used in
regulations related to the Medicare
Prescription Drug Benefit Program, to
encompass these various arrangements.
The statute refers to PBMs, entities
with which health insurance issuers
often contract to perform activities such
as prescription drug claims processing,
negotiation with prescription drug
manufacturers, the development and
maintenance of pharmacy networks, or
the distribution of prescription drugs on
behalf of the health insurance issuer.
We interpret the statutory references to
PBMs to include any entity that
performs such activities on behalf of a
QHP issuer; we seek comment on this
interpretation and whether we should
define PBMs as such in this section. We
seek comment on how to minimize the
burden of these reporting requirements.
In paragraph (c) we propose to codify
the confidentiality requirements to
ensure that this information is not
disclosed by either HHS or the QHP
issuer except under specific
circumstances described in the
Affordable Care Act. The exceptions
allow HHS to de-identify and aggregate
prescription drug pricing, rebate and
distribution information to report it to
the Comptroller General or the
Congressional Budget Office.
Finally, we propose under paragraph
(c) to codify the penalties for
noncompliance. Specifically, a QHP
issuer that does not provide HHS the
information required under paragraph
(b) or knowingly provides false
information would be subject to the
provisions of subsection (b)(3)(C) of
section 1927 of the Act. Under this
subsection, if the information is not
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provided at all, the QHP issuer would
be subject to a fine that would increase
$10,000 each day that the information is
not provided. If the information is not
reported within 90 days of the set
deadline, the QHP issuer would lose its
contract with the Exchange. If the QHP
issuer provides false information, it
would be subject to a fine not to exceed
$100,000 for each piece of false
information provided.
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III. Collection of Information
Requirements
Under the Paperwork Reduction Act
of 1995, we are required to provide 60day notice in the Federal Register and
solicit public comment before a
collection of information requirement is
submitted to the Office of Management
and Budget (OMB) for review and
approval. In order to fairly evaluate
whether an information collection
should be approved by OMB, section
3506(c)(2)(A) of the Paperwork
Reduction Act of 1995 requires that we
solicit comment on the following issues:
• The need for the information
collection and its usefulness in carrying
out the proper functions of our agency.
• The accuracy of our estimate of the
information collection burden.
• The quality, utility, and clarity of
the information to be collected.
• Recommendations to minimize the
information collection burden on the
affected public, including automated
collection techniques.
Below is a partial summary of the
proposed information collection
requirements outlined in this regulation.
Any information collection
requirements in this regulation which
are not outlined below will be subject to
a separate notice and comment process
under the Paperwork Reduction Act. We
are soliciting public comment on each
of these issues for the following sections
of this document that contain
information collection requirements
(ICRs):
A. ICRs Regarding General Standards
Related to the Establishment of an
Exchange (§ 155.105 and § 155.110)
Within Part 155, subpart B of this
proposed rule, we describe reporting
requirements for a State to receive
approval of its Exchange Plan by
January 1, 2013. For purposes of
presenting an estimate of paperwork
burden in Part 155, we reflect full
participation of all States and the
District of Columbia in operating an
Exchange. However, we recognize that
not all States will elect to operate their
own Exchanges, so these estimates
should be considered an upper bound of
burden estimates. These estimates may
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be adjusted proportionally in the final
rule based upon additional information
as States progress in their Exchange
development processes.
As discussed in § 155.105, States are
required to submit an Exchange plan to
HHS. As noted above, we plan to issue
a template outlining the required
components of the Exchange Plan,
subject to the notice and comment
process under the Paperwork Reduction
Act. We estimate that it will take a State
approximately 160 hours
(approximately one month) for the time
and effort needed to develop the plan
and submit to HHS. We estimate
minimal burden requirements for
developing the Exchange plan as States
will be gathering most of the
information needed for the plan through
the planning grants provided by HHS.
States are also required to make the
governance principles available to the
public. We estimate that it will take
States 40 hours for the time and effort
to develop these principles and disclose
this information to the public. This
estimate is similar to estimates provided
for reporting requirements for Medicare
Part D as described in § 423.514.
We estimate that all 50 States and the
District of Columbia will establish an
Exchange and will be subject to meeting
these requirements. Again, this estimate
should be considered an upper bound,
and we may revise these estimates in
the final rule based upon additional
information as States progress in their
Exchange development processes. We
estimate that it will take 200 hours for
a State to meet these provisions. The
total burden for all States and the
District of Columbia is 10,200 hours. For
the purposes of this estimate, we
assume that meeting these requirements
will take a health policy analyst 120
hours (at an average wage rate of $43 an
hour) and a senior manager 80 hours (at
$77 an hour). The wage rate estimates
include a 35% fringe benefit estimate
for state employees, which is based on
the March 2011 Employer Costs for
Employee Compensation report by U.S
Bureau of Labor Statistics. This fringe
benefit estimate will be used throughout
this section for all presumed state
personnel. The estimated cost burden
for each State is $11,320 with a total
estimated burden of $577,320.
As described in § 155.105, States must
also notify CMS of any changes to its
Exchange proposal. We estimate that 5
States submit changes and that it will
take each state 12 hours to develop the
notification and submit to CMS for a
total burden of 60 hours. We presume
that it will take a health policy analyst
12 hours (at $43 an hour) to meet this
requirement. The estimated burden cost
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per State is $516 for a total cost burden
estimate of $2,580 for five States.
B. ICRs Regarding General Functions of
an Exchange (§ 155.205)
In Part 155, subpart C we describe the
information and reporting requirements
that Exchanges are required to perform.
According to provisions spelled out in
this subpart, Exchanges are required to
collect and populate the Web site they
develop with information on qualified
health plans, premium and cost-sharing
information, benefits and coverage of
qualified health plans, levels of plan
coverage, medical loss ratio information,
transparency of coverage, and a provider
directory.
The burden estimate related to the
Web site reflects the time and effort
needed to collect the information
described above and disclose this
information on a Web site; however, we
understand that overall administrative
burden and costs will be higher for Web
site development and testing. These
costs are reflected in the impact analysis
for Exchanges. Assuming that all States
and the District of Columbia establish
Exchanges, an upper bound estimate,
we estimate that it will take 320 hours
(approximately 2 months) for each State
to meet this requirement for a total
estimate of 16,320 hours. We presume
that it will take a health policy analyst
40 hours (at $43 an hour), a financial
analyst 90 hours (at $62 an hour), a
senior manager 50 hours (at $77 an
hour), and various network/computer
administrators or programmers 140
hours (at $54 an hour) to meet the
reporting requirements for this subpart.
We estimate the total cost burden for an
Exchange to be $18,710 for a total
estimated burden of $954,210 for all 50
States and the District of Columbia.
C. ICRs Regarding Exchange Functions:
Enrollment in Qualified Health Plans
(§ 155.400–§ 155.430)
Within Part 155 subpart E of this
proposed rule, we describe the
requirements of Exchanges in the
enrollment of qualified individuals and
disenrollment. As discussed in
§ 155.400, Exchanges are required to
maintain records of enrollment
annually. We estimate that this will take
an exchange 52 hours annually to
maintain these records. This estimate is
similar to Medicare Part D, where is was
estimated that it will take 52 hours on
an annual basis for plan sponsors to
maintain books, records, and documents
on accounting procedures and practices
as described in § 423.505. Estimates
related specifically to the maintenance
of records for enrollment were not
provided in Medicare Part D.
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Exchanges are also required to submit
enrollment information to HHS on a
monthly basis, and reconcile enrollment
information on at least a monthly basis.
We estimate that it will take an
Exchange 12 hours submit this
information and 12 hours to reconcile
this information on a monthly basis.
Exchanges are also required submit the
number of coverage terminations to
HHS. We estimated that it will take 12
hours for an Exchange to submit this
information. These estimates are similar
to estimates provided in Medicare Part
D rule for data submission. For example,
Medicare Part D estimated that it would
take plan sponsors approximately 10
hours annually for plan sponsors to
submit data on aggregated negotiated
drug pricing from pharmaceutical
companies described in § 423.104. We
provide a slightly higher estimate for the
submission of data due to the
complexity of the Exchange program.
Exchanges are also required to
provide a notice of eligibility to the
applicant and a notice of the annual
open enrollment period to the applicant.
Estimates related to notices in this
subpart and throughout the proposed
rule for Exchanges take into account the
time and effort needed to develop the
notice and make it an automated
process to be sent out when appropriate.
As such, we estimate that it will take
approximately 16 hours annually for the
time and effort to develop and submit a
notice when appropriate. Again, this
estimate is slightly higher than the 8
hours estimated for notices discussed in
the Medicare Part D rule and reflects the
overall complexity of the Exchange
program.
States are required to maintain
records of termination coverage. Again,
we estimate that this will take an
exchange 52 hours annually to maintain
these records. We estimate that all 50
States and the District of Columbia will
establish an Exchange subject to these
reporting requirements. This estimate is
an upper bound of burden as a result of
the reporting requirements in this
subpart; we will revise these estimates
in the final rule as States progress in
their Exchange development. We
estimate that it will take 436 hours for
an Exchange to meet these reporting
requirements for a total of 22,236 hours.
We presume that it will take an
operations analyst 224 hours (at $55 an
hour), a health policy analyst 119 hours
(at $43 an hour), and a senior manager
93 hours (at $77 an hour) to meet the
reporting requirements for a burden cost
estimate of $24,598 for an Exchange and
total estimated burden costs of
$1,254,498 for all 50 States and the
District of Columbia.
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D. ICRs Regarding Exchange Functions:
Small Business Health Options Program
(SHOP) (§ 155.715–§ 155.725)
Part 155, subpart H of this proposed
rule describes reporting requirements
for SHOP. As described in § 155.715
through § 155.725, the SHOP is required
to provide the following notices:
• Notice to employer of reason to
doubt information submitted;
• Notice to employer of nonresolution for reason to doubt;
• Notice to individual of inability to
substantiate employee status;
• Notice of employer eligibility;
• Notice of employee eligibility;
• Notice of employer withdrawal
from SHOP;
• Notification of effective date to
employees;
• Notice of employee termination of
coverage to employer;
• Notice of annual employer election
period; and
• Notice to employee of open
enrollment period.
As discussed previously, we estimate
that it will take 16 hours annually for a
SHOP to provide each notice as
described in this subpart. The SHOP is
also required to maintain records for
SHOP enrollment and reconcile SHOP
enrollment files on a monthly basis.
Again, we estimate that this will take 52
hours annually for a SHOP to maintain
SHOP enrollment records. This estimate
is similar to Medicare Part D, where it
was estimated that it will take 52 hours
on an annual basis for plan sponsors to
maintain books, records, and documents
on accounting procedures and practices
as described in § 423.505. Estimates
related specifically to the maintenance
of records for enrollment were not
provided in Medicare Part D. We also
estimate that it will take 12 hours for a
SHOP to reconcile this information on
a monthly basis.
We estimate that that all 50 States and
the District of Columbia will establish a
SHOP subject to meeting these reporting
requirements. This estimate is an upper
bound of burden as a result of the
reporting requirements in this subpart;
we will revise these estimates in the
final rule as States progress in their
Exchange development. We estimate
that it will take each SHOP 356 hours
to meet these requirements for a total of
18,156 hours. We presume that it will a
health policy analyst 132 hours (at $43
an hour), a senior manager 80 hours (at
$77 an hour), and an operations analyst
144 hours (at $55 an hour) to meet these
reporting requirements for an estimated
cost burden of $19,756 for each
Exchange. The total estimated cost
burden is $1,007,556 for all 50 States
and the District of Columbia.
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E. ICRs Regarding Exchange Functions:
Certification of Qualified Health Plans
(§ 155.1020, § 155.1040, and § 155.1080)
Within Part 155, subpart K, we
describe data collection and reporting
requirements for Exchanges related to
the certification of qualified health
plans. As described in § 155.1020,
§ 155.1040, and § 155.1080, Exchanges
are required to collect qualified health
plan issuer reports on covered benefits,
rates, and cost-sharing requirements. We
estimate that it will take 12 hours for an
Exchange to collect this information
from issuers annually. This estimate is
similar to estimates for data collection
described in the Medicare Part D rule.
Exchanges are also required to collect
information on coverage transparency
from issuers. Again, we estimate that it
will take 12 hours for an Exchange to
collect this information. Finally,
Exchanges are required to provide a
notice of the decertification, if
applicable, of a QHP to the QHP issuer,
Exchange enrollees, HHS, and the State
insurance department. This burden was
estimated at 16 hours for an Exchange
to provide notice.
For this burden exercise, we estimate
that all 50 States and the District of
Columbia will establish an Exchange
subject to these reporting requirements,
an upper bound estimate. We further
estimate that it will take 40 hours for an
Exchange to meet the provisions
discussed, with a total burden estimate
of 2,040 hours for all 50 States and the
District of Columbia. We presume that
it will take an operations analyst 32
hours (at $55 an hour) and a senior
manager 8 hours (at $77 an hour) to
carry out the requirements in this
subpart. HHS estimates that the cost
burden for an Exchange to meet the
reporting requirements in subpart K to
be $2,376 with a total cost burden
estimate of $121,176 for all 50 States
and the District of Columbia.
F. ICRs Regarding Qualified Health Plan
Minimum Certification Standards
(§ 156.210–§ 156.290)
Part 156, subpart C describes
reporting requirements for issuers. Each
qualified health plan issuer is required
to report annually to the Exchange
information on benefits and rates,
justification of rate increases, coverage
transparency, and a summary of cost
and coverage documents, including
notice of coverage of abortion provided
by a QHP plan. Issuers are also required
to make available enrollee cost sharing
information, provide information to
applicants and enrollees, provide
enrollment packages, collect enrollment
information and submit this information
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to the Exchange, reconcile enrollment
files on a monthly basis, and maintain
records related to termination of
coverage. There are also several notices
that issuers must provide to enrollees
related to the effective date of coverage,
non-renewal of coverage, termination of
coverage, and payment delinquency;
and to the Exchange for non-renewal of
recertification.
As described in § 156.285, for the
SHOP program, issuers must provide an
enrollment package to SHOP enrollees
and a summary of benefits and coverage
to employers and employees; reconcile
enrollment files for SHOP on a monthly
basis; and provide notice to SHOP
enrollees of termination of coverage. As
discussed previously, estimates related
the collection and submission of data;
maintenance of records, notices are
similar to estimates provided in the
Medicare Part D rule.
Regulation section(s)
Qualified health plan issuers must
also submit to the Exchange and HHS
on an annual basis information on drug
distribution and costs. We estimate that
it will take an issuer 24 hours to submit
this data. This estimate is a slight
increase from the Medicare Advantage
estimate of 15 hours for submitting data
for drug claims as described for
§ 423.329 for Medicare Part D and
reflects the complexity of reporting this
data for the Exchange program.
For the purpose of this estimate and
whenever we refer to burden
requirements for issuers, we utilize
estimates of the number of issuers
provided by the Healthcare.gov Web site
as this site provides the best estimate of
possible issuers at this time. Based on
preliminary findings there are
approximately 1827 issuers in the
individual and small group markets.
While we recognize that not all issuers
will offer QHPs, we use the estimate of
Respondents
155.105–155.110 ...................................
155.105 ..................................................
155.205 ..................................................
155.400–155.430 ...................................
155.715–155.725 ...................................
Burden per
response
(hours)
Responses
1827 issuers as the upper bound of
participation and burden.
We estimate that it will take an issuer
588 hours to meet these reporting
requirements for a total burden estimate
of 1,074,276 hours for all 1827 issuers.
We presume that it will take at least two
health policy analysts 80 hours (at an
average private industry rate of $50 an
hour), a financial analyst 124 hours (at
$57 an hour), an operations analyst 352
hours (at $51 an hour), and a senior
manager 32 hours (at $72 an hour) to
meet these reporting requirements.
These wage estimates include a 30%
fringe benefit rate for the private sector
as reported by the U.S. Bureau of Labor
Statistics in the March 2011 Employer
Costs for Employee Compensation
report. The estimated burden cost for
each issuer is $31,324. The total
estimated burden cost for all issuers is
$57.2 million.
Total annual
burden
(hours)
Labor
cost of
reporting
($)
Total
labor
cost of
reporting
($)
51
5
51
51
51
200
12
320
436
356
10,200
60
16,320
22,236
18,156
11,320
516
18,710
24,598
19,756
577,320
2,580
954,210
1,254,498
1,007,556
51
1827
155.1020–155.1080 ...............................
156.210–156.290 ...................................
1
1
1
1
1
Exception:
Monthly for
SHOP
enrollment
reconciliation
1
1
Exception:
monthly for
enrollment and
SHOP
enrollment
reconciliation
40
588
2,040
1,074,276
2,376
31,324
121,176
57.2 million
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Salaries and fringe benefit estimates were taken from the Bureau of Labor Statistics Web site: (https://www.bls.gov/oco/ooh_index.htm).
If you comment on these information
collection and recordkeeping
requirements, please do either of the
following:
1. Submit your comments
electronically as specified in the
ADDRESSES section of this proposed
rule; or
2. Submit your comments to the
Office of Information and Regulatory
Affairs, Office of Management and
Budget,
Attention: CMS Desk Officer, [CMS–
9989–P],
Fax: (202) 395–5806; or
E-mail:
OIRA_submission@omb.eop.gov.
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IV. Summary of Preliminary Regulatory
Impact Analysis
The summary analysis of benefits and
costs included in this proposed rule is
drawn from the detailed Preliminary
Regulatory Impact Analysis, available at
https://cciio.cms.gov under ‘‘Regulations
and Guidance.’’ That preliminary
impact analysis evaluates the impacts of
this proposed rule and a second
proposed rule, ‘‘Patient Protection and
Affordable Care Act; Standards Related
to Reinsurance, Risk Corridors and Risk
Adjustment.’’ The second proposed rule
is published elsewhere in this Federal
Register. The following summary
focuses on the benefits and costs of this
proposed rule.
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A. Introduction
HHS has examined the impacts of the
proposed rule under Executive Orders
12866 and 13563, the Regulatory
Flexibility Act (5 U.S.C. 601–612), and
the Unfunded Mandates Reform Act of
1995 (Pub. L. 104–4). Executive Orders
13563 and 12866 direct agencies to
assess all costs and benefits (both
quantitative and qualitative) of available
regulatory alternatives and, if regulation
is necessary, to select regulatory
approaches that maximize net benefits
(including potential economic,
environmental, public health and safety
effects, distributive impacts, and
equity). Executive Order 13563
emphasizes the importance of
quantifying both costs and benefits, of
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reducing costs, of harmonizing rules,
and of promoting flexibility. This rule
has been designated an ‘‘economically’’
significant rule, under section 3(f)(1) of
Executive Order 12866. Accordingly,
the rule has been reviewed by the Office
of Management and Budget.
The Regulatory Flexibility Act
requires agencies to analyze regulatory
options that would minimize any
significant impact of a rule on small
entities. Using the Small Business
Administration (SBA) definitions of
small entities for agents and brokers,
providers, and employers, HHS
tentatively concludes that a significant
number of firms affected by this
proposed rule are not small businesses.
Section 202(a) of the Unfunded
Mandates Reform Act of 1995 requires
that agencies prepare a written
statement, which includes an
assessment of anticipated costs and
benefits, before proposing ‘‘any rule that
includes any Federal mandate that may
result in the expenditure by State, local,
and tribal governments, in the aggregate,
or by the private sector, of $100,000,000
or more (adjusted annually for inflation)
in any one year.’’ The current threshold
after adjustment for inflation is
approximately $136 million, using the
most current (2011) Implicit Price
Deflator for the Gross Domestic Product.
HHS does not expect this proposed rule
to result in one-year expenditures that
would meet or exceed this amount.
B. Need for This Regulation
This proposed rule would implement
standards for States related to the
Establishment of Exchanges and
Qualified Health Plans consistent with
the Affordable Care Act. The Exchanges
will provide competitive marketplaces
for individuals and small employers to
directly compare available private
health insurance options on the basis of
price, quality, and other factors. The
Exchanges, which will become
operational by January 1, 2014, will
help enhance competition in the health
insurance market, improve choice of
affordable health insurance, and give
small business the same purchasing
power as large businesses.
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C. Summary of Costs and Benefits of the
Proposed Requirements
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Costs in Response to the Proposed
Regulation
the number of enrollees in the Exchange
due to economies of scale, variation in
the scope of the Exchange’s activities,
and variation in average premium in the
Exchange service area. However, we
believe major cost components for
Exchanges will include: IT
infrastructure, Navigators, notifications,
enrollment standards, application
process, SHOP, certification of QHPs,
and quality reporting. The major costs
on issuers of QHPs will include:
Accreditation, network adequacy
standards, and quality improvement
strategy reporting. CBO estimates that
the administrative costs to QHP issuers
would be more than offset by savings
resulting from lower overhead due to
new policies to limit benefit variation,
prohibit ‘‘riders,’’ and end underwriting.
Methods of Analysis
This preliminary impact analysis
references the estimates of the CMS
Office of the Actuary (OACT) (CMS,
April 22, 2010), but primarily uses the
underlying assumptions and analysis
done by the Congressional Budget Office
(CBO) and the staff of the Joint
Committee on Taxation. Their modeling
effort accounts for all of the interactions
among the interlocking pieces of the
Affordable Care Act including its tax
policies, and estimates premium effects
that are important to assessing the
benefits of the NPRM. A description of
CBO’s methods used to estimate budget
and enrollment impacts is available.13
The CBO estimates are not significantly
different than the comparable
components produced by OACT. Based
on our review, we expect that the
requirements in these NPRMs will not
substantially alter CBO’s estimates of
the budget impact of Exchanges or
enrollment. The proposed requirements
are well within the parameters used in
the CBO modeling of the Affordable
Care Act and do not diverge from
assumptions embedded in the CBO
model. Our review and analysis of the
proposed requirements indicate that the
impacts are within the model’s margin
of error.
Summary of Costs and Benefits
Meeting the proposed requirements
will have costs on Exchanges and on
issuers of qualified health plans (QHPs).
The administrative costs of operating an
Exchange will almost certainly vary by
CBO estimated program payments and
receipts for outlays related to grants for
Exchange startup. States’ initial costs to
the creation of Exchanges will be
funded by these grants.
12 Congressional Budget Office, ‘‘Letter to the
Honorable Evan Bayh: An Analysis of Health
Insurance Premiums Under the Patient Protection
and Affordable Care Act.’’ (Washington2009).
Two proposed regulations are being
published simultaneously to implement
components of the Exchange and health
11 Franks, Peter et al. ‘‘Health Insurance and
Mortality.’’ Journal of American Medical
Associates. 6(737–741) 1993.
insurance premium stabilization
policies in the Affordable Care Act. The
detailed PRIA, available at https://
cciio.cms.gov under ‘‘Regulations and
Guidance,’’ evaluates the impacts of
both proposed rules, while this
summary focuses on the benefits and
costs of the proposed requirements in
this Exchange NPRM.
Benefits in response to the proposed
regulation:
Research has consistently noted that
health insurance coverage improves
health outcomes. For example,
individuals without health insurance
are significantly more likely to be at risk
of mortality.11 Secondly, lack of health
insurance significantly increases
financial risk for individuals. Thirdly,
increases in health insurance results in
a decrease in uncompensated care costs.
This proposed regulation is expected to
decrease the level of uninsurance and
therefore should produce a benefit in
the form of improved health outcomes,
decreased fiscal risk, and decrease in
uncompensated care costs. In addition,
we estimate that for individuals and
some employers, risk pooling and
economies of scale will reduce the
administrative cost of health insurance,
and competition may increase insurers’
incentive to lower payments to health
care providers, reducing premiums and
potentially national health
expenditures.
The Exchanges and policies
associated with them, according to CBO,
are expected to reduce premiums for the
same benefits compared to prior law. It
estimated that, in 2016, people
purchasing non-group coverage through
the Exchanges would pay 7 to 10
percent less due to the healthier risk
pool that results from the coverage
expansion. An additional 7 to 10
percent in savings would result from
gains in economies of scale in
purchasing insurance and lower
administrative costs from elimination of
underwriting, decreased marketing
costs, and the Exchanges’ simpler
system for finding and enrolling
individuals in health insurance plans.12
13 CBO, ‘‘CBO’s Health Insurance Simulation
Model: A Technical Description.’’ (2007, October).
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TABLE 1—ESTIMATED OUTLAYS FOR THE AFFORDABLE INSURANCE EXCHANGES FY 2012–FY 2016
[In billions of dollars]
Year
2012
Grant Authority for Exchange Start up ................................
2013
0.6
2014
0.8
2015
0.4
2016
0.2
0.0
SOURCE: CBO.
Regulatory Options Considered
In addition to a baseline, HHS has
identified two regulatory options for
this proposed rule as required by
Executive Order 12866.
(1) Have a uniform Standard for
Operations of an Exchange.
Under this alternative HHS would
require a single standard for State
operations of Exchanges. The proposed
regulation offers States the choice of
whether to establish an Exchange, how
to structure governance of the Exchange,
whether to join with other States to form
a regional Exchange, and how much
education and outreach to engage in,
among other factors. This alternative
model would restrict State flexibility to
some extent, requiring a more uniform
benefit of reduced Federal oversight
cost; however this option would reduce
innovation and therefore limit diffusion
of successful policies and furthermore
interfere with Exchange functions and
needs. HHS also notes that while Option
2 could produce administrative burdens
on Exchanges, this approach could
reduce Exchanges’ and QHP issuers’
ability to innovate. These costs and
benefits are discussed more fully in the
detailed PRIA.
standard that States must enact in order
to achieve approval of an Exchange.
(2) Uniform Standard for Health
Insurance Coverage.
Under this alternative, there would be
a single uniform standard for certifying
QHPs. QHPs would need to meet a
single standard in terms of benefit
packages, network adequacy, premiums,
etc. HHS would set these standards in
advance of the certification process and
QHPs would either meet those
standards and thereby be certified or
would fail to meet those standards and
therefore would not be available to
enrollees.
D. Accounting Statement
For full documentation and
discussion of these estimated costs and
benefits, see the detailed PRIA, available
at https://cciio.cms.gov under
‘‘Regulations and Guidance.’’
Summary of Costs for Each Option
HHS notes that Option 1, which
promotes uniformity, could produce a
Category
Primary estimate
Year dollar
Units discount rate
Period covered
Benefits
Annualized Monetized ($millions/year)
Not estimated .....................................
Not estimated .....................................
2011
2011
7%
3%
2012–2016
2012–2016
Qualitative ...........................................
The Exchanges, combined with other actions being taken to implement the Affordable Care Act, will improve access to health insurance, with numerous positive effects, including earlier treatment and improved morbidity, fewer bankruptcies and decreased use of uncompensated care. The Exchange
will also serve as a distribution channel for insurance reducing administrative costs as a part of premiums and providing comparable information on health plans to allow for a more efficient shopping
experience.
Costs
Annualized Monetized ($millions/year)
424 ......................................................
410 ......................................................
Qualitative ...........................................
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The Regulatory Flexibility Act (5
U.S.C. 601 et seq.) (RFA) requires
agencies to prepare an initial regulatory
flexibility analysis to describe the
impact of the proposed rule on small
entities, unless the head of the agency
can certify that the rule will not have a
significant economic impact on a
substantial number of small entities.
The Act generally defines a ‘‘small
entity’’ as (1) a proprietary firm meeting
the size standards of the Small Business
Administration (SBA), (2) a not-forprofit organization that is not dominant
in its field, or (3) a small government
jurisdiction with a population of less
than 50,000. States and individuals are
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7%
3%
2012–2016
2012–2016
These costs include grant outlays to States to establish Exchanges.
V. Regulatory Flexibility Act
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2011
not included in the definition of ‘‘small
entity.’’ HHS uses as its measure of
significant economic impact on a
substantial number of small entities a
change in revenues of more than 3 to 5
percent.
As discussed above, this proposed
rule is necessary to implement
standards related to the Establishment
of Exchanges and Qualified Health
Plans as authorized by the Affordable
Care Act. For purposes of the Regulatory
Flexibility Analysis, we expect the
following types of entities to be affected
by this proposed rule: (1) QHP issuers;
(2) agents and brokers; and (3)
employers. We believe that health
insurers and agents and brokers would
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be classified under the North American
Industry Classification System (NAICS)
Codes 524114 (Direct Health and
Medical Insurance Carriers) and 524210
(Insurance Agencies and Brokers).
According to SBA size standards,
entities with average annual receipts of
$7 million or less would be considered
small entities for both of these NAICS
codes. Health issuers could possibly be
classified in 621491 (HMO Medical
Centers) and, if this is the case, the SBA
size standard would be $10 million or
less.
As discussed in the Web Portal
interim final rule (75 FR 24481), HHS
examined the health insurance industry
in depth in the Regulatory Impact
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Analysis we prepared for the proposed
rule on establishment of the Medicare
Advantage program (69 FR 46866,
August 3, 2004). In that analysis we
determined that there were few, if any,
insurance firms underwriting
comprehensive health insurance
policies (in contrast, for example, to
travel insurance policies or dental
discount policies) that fell below the
size thresholds for ‘‘small’’ business
established by the SBA (currently $7
million in annual receipts for health
insurers, based on North American
Industry Classification System Code
524114).1
Additionally, as discussed in the
Medical Loss Ratio interim final rule (75
FR 74918), the Department used a data
set created from 2009 National
Association of Insurance Commissioners
(NAIC) Health and Life Blank annual
financial statement data to develop an
updated estimate of the number of small
entities that offer comprehensive major
medical coverage in the individual and
group markets. For purposes of that
analysis, the Department used total
Accident and Health (A&H) earned
premiums as a proxy for annual
receipts. The Department estimated that
there were 28 small entities with less
than $7 million in accident and health
earned premiums offering individual or
group comprehensive major medical
coverage; however, this estimate may
overstate the actual number of small
health insurance issuers offering such
coverage, since it does not include
receipts from these companies’ other
lines of business.
As discussed earlier in this summary
of the PRIA, the Department is seeking
comments on the potential impacts of
the requirements in this proposed
regulation on issuers’ administrative
costs. The Department is also seeking
comments relating to potential impacts
on small issuers.
This rule proposes Exchange
standards related to offering the QHPs.
These standards and the associated
certification process will impose costs
on issuers, but these costs will vary
depending on a number of factors,
including the operating model chosen
by the Exchange, their current
accreditation status, and the variation
between the proposed standards and
current practice. Some QHP issuers will
be more prepared to meet the standards
than others and will incur fewer costs.
For example, if data reporting functions
required for certification already exist at
1 ‘‘Table of Size Standards Matched to North
American Industry Classification System Codes,’’
effective November 5, 2010, U.S. Small Business
Administration, available at https://www.sba.gov.
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the QHP issuer, there would be no
additional cost. Exchanges also have the
flexibility in some cases to set
requirements. For example, the rule
proposes discretion for Exchanges in
setting network adequacy standards for
participating health insurance issuers.
The cost to the issuer will depend on
whether the Exchange determines that
compliance with relevant State law and
licensure requirements is sufficient for a
QHP issuer to participate in the
Exchange or whether they decide to set
additional standards in accordance with
current provider market characteristics
and consumer needs.
The cost of participating in an
Exchange is an investment for QHP
issuers, with benefits expected to accrue
to QHP issuers. The Exchange will
function as an important distribution
channel for QHPs. QHP issuers
currently fund their own sales and
marketing efforts. As a centralized outlet
to attract and enroll consumers, the
Exchanges will supplement and reduce
incremental health plan sales and
marketing costs with their consumer
assistance, education and outreach
functions.
We anticipate that the agent and
broker industry, which is comprised of
large brokerage organizations, small
groups, and independent agents, will
play a critical role in enrolling qualified
individuals in QHPs. We are proposing
to codify Section 1312(e) of the
Affordable Care Act, which gives States
the option to permit agents or brokers to
assist individuals enrolling in QHPs
through the Exchange. Agents and
brokers must meet any condition
imposed by the State and, as a result,
could incur costs. In addition, agents
and brokers who become Navigators
will also agree to comply with
associated requirements and are likely
to incur some costs. Because the States
and the Exchanges will make these
determinations, we cannot provide an
estimate of the potential number of
small entities that will be affected or the
costs associated with these decisions.
This rule proposes requirements on
employers that choose to participate in
a SHOP. As discussed above, the SHOP
is limited by statute to employers with
at least one but not more than 100
employees. For this reason, we expect
that many employers would meet the
SBA Standard for Small entities. We do
not believe that the proposed regulation
imposes requirements on employers
offering health insurance through SHOP
that are more restrictive than the current
requirements on employers offering
employer sponsored health insurance.
For this reason, we also believe the
processes that we have proposed
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constitute the minimum amount of
requirements necessary to implement
statutory mandates and accomplish our
policy goals, and that no appropriate
regulatory alternatives could be
developed to lessen the compliance
burden. We also expect that for some
employers, risk pooling and economies
of scale will reduce the administrative
cost of offering coverage through the
SHOP and that they will, therefore,
benefit from participation.
We request comment on whether the
small entities affected by this rule have
been fully identified. We also request
comment and information on potential
costs for these entities and on any
alternatives that we should consider.
VI. Unfunded Mandates
Section 202 of the Unfunded
Mandates Reform Act of 1995 (UMRA)
requires that agencies assess anticipated
costs and benefits and take certain other
actions before issuing proposed rule
(and subsequent final rule) that includes
any Federal mandate that may result in
expenditures in any one year by a State,
local, or tribal governments, in the
aggregate, or by the private sector, of
$100 million in 1995 dollars, updated
annually for inflation. In 2011, that
threshold is approximately $136
million. Because States are not required
to set up an Exchange, and because
grants are available for funding of the
establishment of an Exchange by a State,
we anticipate that this proposed rule
would not impose costs above that $136
million UMRA threshold on State, local,
or tribal governments.
VII. Federalism
Executive Order 13132 establishes
certain requirements that an agency
must meet when it promulgates a
proposed rule (and subsequent final
rule) that imposes substantial direct
costs on State and local governments,
pre-empts State law, or otherwise has
Federalism implications. Because States
have flexibility in designing their
Exchange, State decisions will
ultimately influence both administrative
expenses and overall premiums. States
are not required to certify an Exchange.
For States electing to create an
Exchange, much of the initial costs to
the creation of Exchanges will be
funded by Exchange Planning and
Establishment Grants. After this time,
Exchanges will be financially selfsustaining with revenue sources at the
discretion of the State. Current State
Exchanges charge user fees to issuers.
In the Department’s view, while this
proposed rule does not impose
substantial direct requirement costs on
State and local governments, this
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proposed regulation has Federalism
implications due to direct effects on the
distribution of power and
responsibilities among the State and
Federal governments relating to
determining standards relating to health
insurance coverage (i.e., for QHPs) that
is offered in the individual and small
group markets. Each State electing to
establish an Exchange must adopt the
Federal standards contained in the
Affordable Care Act and in this
proposed rule, or have in effect a State
law or regulation that implements these
Federal standards. However, the
Department anticipates that the
Federalism implications (if any) are
substantially mitigated because under
the statute, States have choices
regarding the structure and governance
of their Exchanges. Additionally, the
Affordable Care Act does not require
States to certify an Exchange; if a State
elects not to establish an Exchange or
the State’s Exchange is not approved,
HHS, either directly or through
agreement with a non-profit entity, must
establish and operate an Exchange in
that State.
In compliance with the requirement
of Executive Order 13132 that agencies
examine closely any policies that may
have Federalism implications or limit
the policy making discretion of the
States, the Department has engaged in
efforts to consult with and work
cooperatively with affected States,
including participating in conference
calls with and attending conferences of
the National Association of Insurance
Commissioners, and consulting with
State insurance officials on an
individual basis.
Throughout the process of developing
this NPRM, the Department has
attempted to balance the States’
interests in regulating health insurance
issuers, and Congress’ intent to provide
access to Affordable Insurance
Exchanges for consumers in every State.
By doing so, it is the Department’s view
that we have complied with the
requirements of Executive Order 13132.
Pursuant to the requirements set forth
in section 8(a) of Executive Order
13132, and by the signatures affixed to
this regulation, the Department certifies
that CMS has complied with the
requirements of Executive Order 13132
for the attached proposed regulation in
a meaningful and timely manner.
List of Subjects
45 CFR Part 155
Administrative practice and
procedure, Advertising, Brokers,
Conflict of interest, Consumer
protection, Grant programs-health,
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Grants administration, Health care,
Health insurance, Health maintenance
organization (HMO), Health records,
Hospitals, Indians, Individuals with
disabilities, Loan programs-health,
Organization and functions
(Government agencies), Medicaid,
Public assistance programs, Reporting
and recordkeeping requirements, Safety,
State and local governments, Technical
assistance, Women, and Youth.
45 CFR Part 156
Administrative practice and
procedure, Advertising, Advisory
committees, Brokers, Conflict of
interest, Consumer protection, Grant
programs-health, Grants administration,
Health care, Health insurance, Health
maintenance organization (HMO),
Health records, Hospitals, Indians,
Individuals with disabilities, Loan
programs-health, Organization and
functions (Government agencies),
Medicaid, Public assistance programs,
Reporting and recordkeeping
requirements, Safety, State and local
governments, Sunshine Act, Technical
Assistance, Women, and Youth.
For the reasons set forth in the
preamble, the Department of Health and
Human Services proposes to amend 45
CFR subtitle A, subchapter B, as set
forth below:
SUBTITLE A—DEPARTMENT OF
HEALTH AND HUMAN SERVICES
SUBCHAPTER B—REQUIREMENTS
RELATING TO HEALTH CARE
ACCESS
1. Part 155 is added as follows:
PART 155—EXCHANGE
ESTABLISHMENT STANDARDS AND
OTHER RELATED STANDARDS
UNDER THE AFFORDABLE CARE ACT
Subpart A—General Provisions
Sec.
155.10 Basis and scope.
155.20 Definitions.
Subpart B—General Standards Related to
the Establishment of an Exchange by a
State
155.100 Establishment of a State Exchange.
155.105 Approval of a State Exchange.
155.106 Election to operate an Exchange
after 2014.
155.110 Entities eligible to carry out
Exchange functions.
155.120 Non-interference with Federal law
and non-discrimination standards.
155.130 Stakeholder consultation.
155.140 Establishment of a regional
Exchange or subsidiary Exchange.
155.150 Transition process for existing
State health insurance exchanges.
155.160 Financial support for continued
operations.
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Subpart C—General Functions of an
Exchange
155.200 Functions of an Exchange.
155.205 Required consumer assistance tools
and programs of an Exchange.
155.210 Navigator program standards.
155.220 Ability of States to permit agents
and brokers to assist qualified
individuals, qualified employers or
qualified employees enrolling in QHPs.
155.230 General standards for Exchange
notices.
155.240 Payment of premiums.
155.260 Privacy and security of
information.
155.270 Use of standards and protocols for
electronic transactions.
Subpart E—Exchange Functions in the
Individual Market: Enrollment in Qualified
Health Plans
155.400 Enrollment of qualified individuals
into QHPs.
155.405 Single streamlined application.
155.410 Initial and annual open enrollment
periods.
155.420 Special enrollment periods.
155.430 Termination of coverage.
155.440 [Reserved]
Subpart H—Exchange Functions: Small
Business Health Options Program (SHOP)
155.700 Standards for the establishment of
a SHOP.
155.705 Functions of a SHOP.
155.710 Eligibility standards for SHOP.
155.715 Eligibility determination process
for SHOP.
155.720 Enrollment of employees into
QHPs under SHOP.
155.725 Enrollment periods under SHOP.
155.730 Application standards for SHOP.
Subpart K—Exchange Functions:
Certification of Qualified Health Plans
155.1000 Certification standards for QHPs.
155.1010 Certification process for QHPs.
155.1020 QHP issuer rate and benefit
information.
155.1040 Transparency in coverage.
155.1045 Accreditation timeline.
155.1050 Establishment of Exchange
network adequacy standards.
155.1055 Service area of a QHP.
155.1065 Stand-alone dental plans.
155.1075 Recertification of QHPs.
155.1080 Decertification of QHPs.
Authority: Title I of the Affordable Care
Act, sections 1301, 1302, 1303, 1304, 1311,
1312, 1313, 1321, 1322, 1331, 1334, 1341,
1342, 1343, 1402, 1411, 1412–1413.
Subpart A—General Provisions
§ 155.10
Basis and scope.
(a) Basis. This part is based on the
following sections of title I of the
Affordable Care Act:
1301. Qualified health plan defined.
1302. Essential health benefits requirements
1303. Special rules
1304. Related definitions
1311. Affordable choices of health benefit
plans.
1312. Consumer choice.
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1313. Financial integrity.
1321. State flexibility in operation and
enforcement of Exchanges and related
requirements.
1322. Federal program to assist
establishment and operation of
nonprofit, member-run health insurance
issuers.
1331. State flexibility to establish Basic
Health Programs for low-income
individuals not eligible for Medicaid.
1334. Multi-State plans.
1342. Establishment of risk corridors for
plans in individual and small group
markets.
1343. Risk adjustment.
1402. Reduced cost-sharing for individuals
enrolling in QHPs.
1411. Procedures for determining eligibility
for Exchange participation, advance
premium tax credits and reduced cost
sharing, and individual responsibility
exemptions.
1412. Advance determination and payment
of premium tax credits and cost-sharing
reductions.
1413. Streamlining of procedures for
enrollment through an exchange and
State Medicaid, CHIP, and health
subsidy programs.
(b) Scope. This part establishes
minimum standards for the
establishment of an Exchange,
minimum Exchange functions,
eligibility determinations, enrollment
periods, minimum SHOP functions,
certification of QHPs, and health plan
quality improvement.
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§ 155.20
Definitions.
The following definitions apply to
this part:
Advance payments of the premium
tax credit means payment of the tax
credits specified in section 36B of the
Code (as added by section 1401 of the
Affordable Care Act) which are
provided on an advance basis to an
eligible individual of a QHP through an
Exchange pursuant to sections 1402 and
1412 of the Affordable Care Act.
Affordable Care Act means the Patient
Protection and Affordable Care Act of
2010 (Pub. L. 111–148), as amended by
the Health Care and Education
Reconciliation Act of 2010 (Pub. L. 111–
152).
Agent or broker means a person or
entity licensed by the State as an agent,
broker or insurance producer.
Annual open enrollment period
means the period each year during
which a qualified individual may enroll
or change coverage in a QHP through
the Exchange.
Applicant means:
(1) An individual who is seeking
eligibility through an application to the
Exchange for at least one of the
following:
(i) Enrollment in a QHP through the
Exchange;
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(ii) Advance payments of the
premium tax credit and cost-sharing
reductions; or
(iii) Medicaid, CHIP, and the BHP, if
applicable.
(2) An employer or employee seeking
eligibility for enrollment in a QHP
through the SHOP, where applicable.
Benefit year means a calendar year for
which a health plan provides coverage
for health benefits.
Code means the Internal Revenue
Code of 1986.
Cost sharing means any expenditure
required by or on behalf of an enrollee
with respect to essential health benefits;
such term includes deductibles,
coinsurance, copayments, or similar
charges, but excludes premiums,
balance billing amounts for nonnetwork providers, and spending for
non-covered services.
Cost-sharing reductions means
reductions in cost sharing for an eligible
individual enrolled in a silver level plan
in the Exchange or for an individual
who is an Indian who is enrolled in a
QHP in the Exchange.
Eligible employer-sponsored plan
means, with respect to any employee, a
group health plan or group health
insurance coverage offered by an
employer to the employee which is—
(1) A governmental plan (within the
meaning of section 2791(d)(8) of the
PHS Act); or
(2) Any other plan or coverage offered
in the small or large group market
within a State.
Such term shall include a
grandfathered health plan offered in the
group market.
Employee has the meaning given to
the term in section 2791 of the PHS Act.
Employer has the meaning given to
the term in section 2791 of the PHS Act,
except that such term must include
employers with one or more employees.
All persons treated as a single employer
under subsection (b), (c), (m), or (o) of
section 414 of the Code must be treated
as one employer.
Employer contributions means any
financial contributions towards an
employer sponsored health plan, or
other eligible employer-sponsored
benefit made by the employer including
those made by salary reduction
agreement that is excluded from gross
income.
Enrollee means a qualified individual
or qualified employee enrolled in a
QHP.
Exchange means a governmental
agency or non-profit entity that meets
the applicable requirements of this part
and makes QHPs available to qualified
individuals and qualified employers.
Unless otherwise identified, this term
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refers to State Exchanges, regional
Exchanges, subsidiary Exchanges, and a
Federally-facilitated Exchange.
Exchange service area means the area
in which the Exchange is certified to
operate, in accordance with the
requirements specified in subpart B of
this part.
Grandfathered health plan means
coverage provided by a group health
plan, or a health insurance issuer as
provided in accordance with
requirements under § 147.140.
Group health plan has the meaning
given to the term in § 144.103.
Health insurance coverage has the
meaning given to the term in § 144.103.
Health insurance issuer or issuer has
the meaning given to the term in
§ 144.103.
Health plan means health insurance
coverage and a group health plan. It
does not include a group health plan or
multiple employer welfare arrangement
to the extent the plan or arrangement is
not subject to State insurance regulation
under section 514 of the Employee
Retirement Income Security Act of 1974.
Individual market means the market
for health insurance coverage offered to
individuals other than in connection
with a group health plan.
Initial enrollment period means the
period during which a qualified
individual may enroll in coverage
through the Exchange for coverage
during the 2014 benefit year.
Large employer means, in connection
with a group health plan with respect to
a calendar year and a plan year, an
employer who employed an average of
at least 101 employees on business days
during the preceding calendar year and
who employs at least 1 employee on the
first day of the plan year. In the case of
plan years beginning before January 1,
2016, a State may elect to define large
employer by substituting ‘‘51
employees’’ for ‘‘101 employees.’’
Lawfully present has the meaning
given the term in § 152.2 of this subtitle.
Minimum essential coverage has the
meaning given in section 5000A(f) of the
Code.
Navigator means a private or public
entity or individual that is qualified,
and licensed, if appropriate, to engage
in the activities and meet the
requirements described in § 155.210.
Plain language means language that
the intended audience, including
individuals with limited English
proficiency, can readily understand and
use because that language is concise,
well organized, and follows other best
practices of plain language writing.
Plan year means a consecutive 12
month period during which a health
plan provides coverage for health
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benefits. A plan year may be a calendar
year or otherwise.
Qualified employee means an
individual employed by a qualified
employer who has been offered health
insurance coverage by such qualified
employer through the SHOP.
Qualified employer means a small
employer that elects to make, at a
minimum, all full-time employees of
such employer eligible for one or more
QHPs in the small group market offered
through a SHOP. Beginning in 2017, if
a State allows large employers to
purchase coverage through the SHOP,
the term ‘‘qualified employer’’ shall
include a large employer that elects to
make all full-time employees of such
employer eligible for one or more QHPs
in the large group market offered
through the SHOP.
Qualified health plan or QHP means
a health plan that has in effect a
certification that it meets the standards
described in subpart C of part 156
issued or recognized by each Exchange
through which such plan is offered
pursuant to the process described in
subpart K of part 155.
Qualified health plan issuer or QHP
issuer means a health insurance issuer
that offers, pursuant to a certification
from an Exchange, a QHP.
Qualified individual means, with
respect to an Exchange, an individual
who has been determined eligible to
enroll in a QHP in the individual market
offered through the Exchange.
SHOP means a Small Business Health
Options Program operated by an
Exchange through which a qualified
employer can provide its employees and
their dependents with access to one or
more QHPs.
Small employer means, in connection
with a group health plan with respect to
a calendar year and a plan year, an
employer who employed an average of
at least 1 but not more than 100
employees on business days during the
preceding calendar year and who
employs at least 1 employee on the first
day of the plan year. In the case of plan
years beginning before January 1, 2016,
a State may elect to define small
employer by substituting ‘‘50
employees’’ for ‘‘100 employees.’’
Small group market means the health
insurance market under which
individuals obtain health insurance
coverage (directly or through any
arrangement) on behalf of themselves
(and their dependents) through a group
health plan maintained by a small
employer (as defined in this section).
Special enrollment period means a
period during which a qualified
individual or enrollee who experiences
certain qualifying events may enroll in,
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or change enrollment in, a QHP through
the Exchange outside of the initial and
annual open enrollment periods.
State means each of the 50 States and
the District of Columbia.
Subpart B—General Standards Related
to the Establishment of an Exchange
by a State
§ 155.100 Establishment of a State
Exchange.
(a) General requirements. Each State
may elect to establish an Exchange that
facilitates the purchase of health
insurance coverage in QHPs and
provides for the establishment of a
SHOP.
(b) Eligible Exchange entities. The
Exchange must be a governmental
agency or non-profit entity established
by a State, consistent with § 155.110.
§ 155.105
Approval of a State Exchange.
(a) State Exchange approval
requirement. Each State Exchange must
be approved by HHS by no later than
January 1, 2013 in order to begin
offering QHPs on January 1, 2014.
(b) State Exchange approval
standards. HHS will approve the
operation of an Exchange established by
a State provided that it meets the
following standards:
(1) The Exchange is able to carry out
the required functions of an Exchange
consistent with subparts C, E, H, and K
of this part;
(2) The Exchange is capable of
carrying out the information
requirements pursuant to section 36B of
the Code;
(3) The State agrees to perform the
responsibilities related to the operation
of a reinsurance program pursuant to
standards set forth in part 153 of this
chapter; and
(4) The entire geographic area of the
State is covered by one or more State
Exchanges.
(c) State Exchange approval process.
In order to have its Exchange approved,
a State must:
(1) Elect to establish an Exchange by
submitting, in a form and manner
specified by HHS, an Exchange Plan
that sets forth how the Exchange meets
the standards outlined in paragraph (b)
of this section; and
(2) Demonstrate operational readiness
to execute its Exchange Plan through a
readiness assessment conducted by
HHS.
(d) State Exchange approval. Each
Exchange must receive written approval
or conditional approval of its Exchange
Plan and its performance under the
operational readiness assessment
consistent with paragraph (c) of this
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section in order to be considered an
approved Exchange.
(e) Significant changes to Exchange
Plan. The State must notify HHS in
writing before making a significant
change to its Exchange Plan; no
significant change to an Exchange Plan
may be effective until it is approved by
HHS in writing.
(f) HHS operation of an Exchange. If
a State is not an electing State under
§ 155.100(a) or an electing State does
not have an approved or conditionally
approved Exchange by January 1, 2013,
HHS must (directly or through
agreement with a not-for-profit entity)
establish and operate such Exchange
within the State. In the case of a
Federally-facilitated Exchange, the
requirements in § 155.130 and subparts
C, E, H, and K of this part will apply.
§ 155.106 Election to operate an Exchange
after 2014.
(a) Election to operate an Exchange
after 2014. A State electing to seek
initial approval of its Exchange later
than January 1, 2013 must:
(1) Comply with the State Exchange
approval requirements and process set
forth in § 155.105;
(2) Have in effect an approved, or
conditionally approved, Exchange Plan
and operational readiness assessment at
least 12 months prior to the Exchange’s
first effective date of coverage; and
(3) Develop a plan jointly with HHS
to facilitate the transition from a
Federally-facilitated Exchange to a State
Exchange.
(b) Transition process for State
Exchanges that cease operations. A
State that ceases operations of its
Exchange after January 1, 2014 must:
(1) Notify HHS that it will no longer
operate an Exchange at least 12 months
prior to ceasing operations; and
(2) Coordinate with HHS on a
transition plan to be developed jointly
between HHS and the State.
§ 155.110 Entities eligible to carry out
Exchange functions.
(a) Eligible contracting entities. The
State may elect to authorize an
Exchange established by the State to
enter into an agreement with an eligible
entity to carry out one or more
responsibilities of the Exchange. Eligible
entities are:
(1) An entity:
(i) Incorporated under, and subject to
the laws of, one or more States;
(ii) That has demonstrated experience
on a State or regional basis in the
individual and small group health
insurance markets and in benefits
coverage; and
(iii) Is not a health insurance issuer or
treated as a health insurance issuer
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under subsection (a) or (b) of section 52
of the Code of 1986 as a member of the
same controlled group of corporations
(or under common control with) as a
health insurance issuer; or
(2) The State Medicaid agency.
(b) Responsibility. To the extent that
an Exchange establishes such
arrangements, the Exchange remains
responsible for ensuring that all Federal
requirements related to contracted
functions are met.
(c) Governing board structure. If the
Exchange is an independent State
agency or a non-profit entity established
by the State, the State must ensure that
the Exchange has in place a clearlydefined governing board that:
(1) Is administered under a formal,
publicly-adopted operating charter or
by-laws;
(2) Holds regular public governing
board meetings that are announced in
advance;
(3) Represents consumer interests by
ensuring that overall governing board
membership is not made up of a
majority of voting representatives with a
conflict of interest, including
representatives of health insurance
issuers or agents or brokers, or any other
individual licensed to sell health
insurance; and
(4) Ensures that a majority of the
voting members on its governing board
have relevant experience in health
benefits administration, health care
finance, health plan purchasing, health
care delivery system administration,
public health, or health policy issues
related to the small group and
individual markets and the uninsured.
(d) Governance principles.
(1) The Exchange must have in place
and make publicly available a set of
guiding governance principles that
include ethics, conflict of interest
standards, accountability and
transparency standards, and disclosure
of financial interest.
(2) The Exchange must implement
procedures for disclosure of financial
interests by members of the Exchange
board or governance structure.
(e) SHOP independent governance.
(1) A State may elect to create an
independent governance and
administrative structure for the SHOP,
consistent with this section, if the State
ensures that the SHOP coordinates and
shares relevant information with the
Exchange operating in the same service
area.
(2) If a State chooses to operate its
Exchange and SHOP under a single
governance or administrative structure,
it must ensure that the Exchange has
adequate resources to assist individuals
and small employers in the Exchange.
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(f) HHS review. HHS may periodically
review the accountability structure and
governance principles of a State
Exchange.
§ 155.120 Non-interference with Federal
law and non-discrimination standards.
(a) Non-interference with Federal law.
An Exchange must not establish rules
that conflict with or prevent the
application of regulations promulgated
by HHS under subtitle D of title I of the
Affordable Care Act.
(b) Non-interference with State law.
Nothing in parts 155 or 156 of this
subtitle shall be construed to preempt
any State law that does not prevent the
application of the provisions of title I of
the Affordable Care Act.
(c) Non-discrimination. In carrying
out the requirements of this part, the
State and the Exchange must:
(1) Comply with applicable nondiscrimination statutes; and
(2) Not discriminate based on race,
color, national origin, disability, age,
sex, gender identity or sexual
orientation.
§ 155.130
Stakeholder consultation.
The Exchange must regularly consult
on an ongoing basis with the following
stakeholders:
(a) Educated health care consumers
who are enrollees in QHPs;
(b) Individuals and entities with
experience in facilitating enrollment in
health coverage;
(c) Advocates for enrolling hard to
reach populations, which include
individuals with a mental health or
substance abuse disorder;
(d) Small businesses and selfemployed individuals;
(e) State Medicaid and CHIP agencies;
(f) Federally-recognized Tribes, as
defined in the Federally Recognized
Indian Tribe List Act of 1994, 25 U.S.C.
479a, that are located within such
Exchange’s geographic area;
(g) Public health experts;
(h) Health care providers;
(i) Large employers;
(j) Health insurance issuers; and
(k) Agents and brokers.
§ 155.140 Establishment of a regional
Exchange or subsidiary Exchange.
(a) Regional Exchange. A State may
participate in a regional Exchange if:
(1) The Exchange spans two or more
States, regardless of whether the States
are contiguous; and
(2) The regional Exchange submits a
single Exchange Plan and is approved to
operate consistent with § 155.105(c).
(b) Subsidiary Exchange. A State may
establish one or more subsidiary
Exchanges within the State if:
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(1) Each such Exchange serves a
geographically distinct area; and
(2) The area served by each subsidiary
Exchange is at least as large as a rating
area described in section 2701(a) of the
PHS Act.
(c) Exchange standards. Each regional
or subsidiary Exchange must:
(1) Otherwise meet the requirements
of an Exchange consistent with this part;
and
(2) Meet the following standards for
SHOP:
(i) Perform the functions of a SHOP
for its area in accordance with subpart
H of this part; and
(ii) If a State elects to operate its
individual market Exchange and SHOP
under two governance or administrative
structures as described in § 155.110(e),
the SHOP must encompass a geographic
area that matches the geographic area of
the regional or subsidiary Exchange.
§ 155.150 Transition process for existing
State health insurance exchanges.
(a) Presumption. Unless an exchange
is determined to be non-compliant
through the process in paragraph (b) of
this section, HHS will otherwise
presume that an existing State Exchange
meets the standards under this part if:
(1) The Exchange was in operation
prior to January 1, 2010; and
(2) The State has insured a percentage
of its population not less than the
percentage of the population projected
to be covered nationally after the
implementation of the Affordable Care
Act.
(b) Process for determining noncompliance. Any State described in
paragraph (a) must work with HHS to
identify areas of non-compliance with
the standards under this part.
§ 155.160 Financial support for continued
operations.
(a) Definition. For purposes of this
section, participating issuers has the
meaning provided in § 156.50.
(b) Funding for ongoing operations. A
State must ensure that its Exchange has
sufficient funding in order to support its
ongoing operations beginning January 1,
2015, as follows:
(1) The State may fund Exchange
operations by charging assessments or
user fees on participating issuers;
(2) States may otherwise generate
funding for Exchange operations;
(3) No Federal funds will be provided
for State Exchange operations after
January 1, 2015; and
(4) The State Exchange must
announce the user fees to participating
issuers in advance of the plan year.
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Subpart C—General Functions of an
Exchange
§ 155.200
Functions of an Exchange.
(a) General requirements. The
Exchange must perform the minimum
functions described in this subpart and
in subparts E, H, and K of this part.
(b) Certificates of exemption. The
Exchange must issue certificates of
exemption consistent with section
1311(d)(4)(H) and 1411 of the
Affordable Care Act.
(c) Eligibility determinations. The
Exchange must perform eligibility
determinations.
(d) Appeals of individual eligibility
determinations. The Exchange must
establish an appeals process for
eligibility determinations.
(e) Oversight and financial integrity.
The Exchange must perform required
functions related to oversight and
financial integrity requirements in
accordance with section 1313 of the
Affordable Care Act.
(f) Quality Activities. The Exchange
must evaluate quality improvement
strategies and oversee implementation
of enrollee satisfaction surveys,
assessment and ratings of health care
quality and outcomes, information
disclosures, and data reporting pursuant
to sections 1311(c)(1), 1311(c)(3), and
1311(c)(4) of the Affordable Care Act.
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§ 155.205 Required consumer assistance
tools and programs of an Exchange.
(a) Call center. The Exchange must
provide for operation of a toll-free call
center that addresses the needs of
consumers requesting assistance.
(b) Internet Web site. The Exchange
must maintain an up-to-date Internet
Web site that:
(1) Provides standardized comparative
information on each available QHP,
including at a minimum:
(i) Premium and cost-sharing
information;
(ii) The summary of benefits and
coverage established under section 2715
of the PHS Act;
(iii) Identification of whether the QHP
is a bronze, silver, gold, or platinum
level plan as defined by section 1302(d)
of the Affordable Care Act, or a
catastrophic plan as defined by section
1302(e) of the Affordable Care Act;
(iv) The results of enrollee satisfaction
survey, described in section 1311(c)(4)
of the Affordable Care Act;
(v) Quality ratings assigned pursuant
to section 1311(c)(3) of the Affordable
Care Act;
(vi) Medical loss ratio information as
reported to HHS in accordance with 45
CFR 158;
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(vii) Transparency of coverage
measures reported to the Exchange
during certification in § 155.1040; and
(viii) The provider directory made
available to the Exchange pursuant to
§ 156.230.
(2) Is accessible to people with
disabilities in accordance with the
Americans with Disabilities Act and
section 504 of the Rehabilitation Act
and provides meaningful access for
persons with limited English
proficiency.
(3) Publishes the following financial
information:
(i) The average costs of licensing
required by the Exchange;
(ii) Any regulatory fees required by
the Exchange;
(iii) Any payments required by the
Exchange in addition to fees under (i)
and (ii) of this paragraph;
(iv) Administrative costs of such
Exchange; and
(v) Monies lost to waste, fraud, and
abuse.
(4) Provides applicants with
information about Navigators as
described in § 155.210 and other
consumer assistance services, including
the toll-free telephone number of the
Exchange call center required in
paragraph (a) of this section.
(5) Allows for an eligibility
determination to be made pursuant to
§ 155.200(c) of this subpart.
(6) Allows for enrollment in coverage
in accordance with subpart E of this
part.
(c) Exchange calculator. The
Exchange must establish and make
available by electronic means a
calculator to facilitate the comparison of
available QHPs after the application of
any advance payments of the premium
tax credit and any cost-sharing
reductions.
(d) Consumer assistance. The
Exchange must have a consumer
assistance function, including the
Navigator program described in
§ 155.210, and must refer consumers to
consumer assistance programs in the
State when available and appropriate.
(e) Outreach and education. The
Exchange must conduct outreach and
education activities to educate
consumers about the Exchange and to
encourage participation.
§ 155.210
Navigator program standards.
(a) General Requirements. The
Exchange must establish a Navigator
program consistent with this section
through which it awards grants to
eligible public or private entities
described in paragraph (b) of this
section.
(b) Entities eligible to be a Navigator.
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(1) To receive a Navigator grant, an
entity must—
(i) Be capable of carrying out at least
those duties described in paragraph (d)
of this section;
(ii) Demonstrate to the Exchange that
the entity has existing relationships, or
could readily establish relationships,
with employers and employees,
consumers (including uninsured and
underinsured consumers), or selfemployed individuals likely to be
eligible for enrollment in a QHP;
(iii) Meet any licensing, certification
or other standards prescribed by the
State or Exchange, if applicable; and
(iv) Not have a conflict of interest
during the term as Navigator.
(2) The Exchange must include
entities from at least two of the
following categories for receipt of a
Navigator grant:
(i) Community and consumer-focused
nonprofit groups;
(ii) Trade, industry, and professional
associations;
(iii) Commercial fishing industry
organizations, ranching and farming
organizations;
(iv) Chambers of commerce;
(v) Unions;
(vi) Resource partners of the Small
Business Administration;
(vii) Licensed agents and brokers; and
(viii) Other public or private entities
that meet the requirements of this
section. Other entities may include but
are not limited to Indian tribes, tribal
organizations, urban Indian
organizations, and State or local human
service agencies.
(c) Prohibition on Navigator conduct.
The Exchange must ensure that a
Navigator must not—
(1) Be a health insurance issuer; or
(2) Receive any consideration directly
or indirectly from any health insurance
issuer in connection with the
enrollment of any qualified individuals
or qualified employees in a QHP.
(d) Duties of a Navigator. An entity
that serves as a Navigator must carry out
at least the following duties:
(1) Maintain expertise in eligibility,
enrollment, and program specifications
and conduct public education activities
to raise awareness about the Exchange;
(2) Provide information and services
in a fair, accurate and impartial manner.
Such information must acknowledge
other health programs;
(3) Facilitate enrollment in QHPs;
(4) Provide referrals to any applicable
office of health insurance consumer
assistance or health insurance
ombudsman established under section
2793 of the PHS Act, or any other
appropriate State agency or agencies, for
any enrollee with a grievance,
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complaint, or question regarding their
health plan, coverage, or a
determination under such plan or
coverage; and
(5) Provide information in a manner
that is culturally and linguistically
appropriate to the needs of the
population being served by the
Exchange, including individuals with
limited English proficiency, and ensure
accessibility and usability of Navigator
tools and functions for individuals with
disabilities in accordance with the
Americans with Disabilities Act and
section 504 of the Rehabilitation Act.
(e) Funding for Navigator grants.
Funding for Navigator grants may not be
from Federal funds received by the State
to establish the Exchange.
§ 155.220 Ability of States to permit agents
and brokers to assist qualified individuals,
qualified employers, or qualified employees
enrolling in QHPs.
(a) General rule. A State may choose
to permit agents and brokers to—
(1) Enroll qualified individuals,
qualified employers or qualified
employees in any QHPs in the
individual or small group market as
soon as the QHP is offered through an
Exchange in the State; and
(2) Assist individuals in applying for
advance payments of the premium tax
credit and cost-sharing reductions for
QHPs.
(b) Web site disclosure. The Exchange
may elect to provide information
regarding licensed agents and brokers
on its Web site for the convenience of
consumers seeking insurance through
that Exchange.
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§ 155.230
notices.
General standards for Exchange
(a) General requirement. Any notice
required to be sent by an Exchange to
applicants, qualified individuals,
qualified employees, qualified
employers, and enrollees must be in
writing and include:
(1) Contact information for available
customer service resources;
(2) An explanation of appeal rights, if
applicable; and
(3) A citation to or identification of
the specific regulation supporting the
action.
(b) Accessibility and readability
requirements. All applications, forms,
and notices must be written in plain
language and provided in a manner that:
(1) Provides meaningful access to
limited English proficient individuals;
and
(2) Ensures effective communication
for people with disabilities.
(c) Re-evaluation of appropriateness
and usability. The Exchange must re-
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evaluate the appropriateness and
usability of applications, forms, and
notices on an annual basis and in
consultation with HHS in instances
when changes are made.
§ 155.240
Payment of premiums.
(a) Payment by individuals. The
Exchange must allow a qualified
individual to pay any applicable
premium owed by such individual
directly to the QHP issuer.
(b) Payment by tribes, tribal
organizations, and urban Indian
organizations. The Exchange may
permit Indian tribes, tribal organizations
and urban Indian organizations to pay
QHP premiums on behalf of qualified
individuals, subject to terms and
conditions determined by the Exchange.
(c) Payment by qualified employers.
The Exchange must accept payment of
an aggregate premium by a qualified
employer pursuant to § 155.705(b)(4).
(d) Payment facilitation. The
Exchange may establish a process to
facilitate through electronic means the
collection and payment of premiums.
(e) Required standards. In conducting
an electronic transaction with a QHP
that involves the payment of premiums
or an electronic funds transfer, the
Exchange must use the standards and
operating rules referenced in § 155.260
and § 155.270.
§ 155.260 Privacy and security of
information.
(a) Definitions. For purposes of this
section, the following term has the
following meaning:
Personally identifiable information
means information that there is a
reasonable basis to believe, alone or
when combined with other personal or
identifying information which is linked
or linkable to a specific individual, can
be used to distinguish or trace an
individual’s identity. Specifically, the
term applies to information collected,
received or used by the Exchange as part
of its operations.
(b) Use and disclosure.
(1) The Exchange must not collect,
use, or disclose personally identifiable
information unless:
(i) The collection, use, or disclosure is
specifically required or permitted by
this section or by other applicable law;
or
(ii) The collection, use, or disclosure
is made pursuant to subpart E of this
part, while the Exchange is fulfilling its
responsibilities in accordance with
§ 155.200(c) of this subpart, or pursuant
to section 1942(b) of the Act as
described in paragraph (c) of this
section.
(2) Exchanges must establish and
follow security standards for collection,
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use, disclosure and disposal of
personally identifiable information that
provide administrative, physical, and
technical safeguards for the information
that are consistent with the security
standards required for covered entities
by 45 CFR 164.306, 164.308, 164.310,
164.312 and 164.314.
(3) Exchanges must establish and
follow privacy standards consistent
with applicable law and that establish
acceptable parameters for proper
collection, use, disclosure and disposal
of personally identifiable information.
(4) Policies and procedures regarding
the use, disclosure and disposal of
personally identifiable information
must, at minimum:
(i) Be in writing, and available to the
Secretary of HHS upon request;
(ii) Identify applicable law governing
use, disclosure and disposal of
personally identifiable information; and
(5) In any contract or agreement with
a contractor, require that personally
identifiable information provided to,
created by, received by, used by, or
subsequently disposed of by a
contractor of the Exchange or any of its
subcontractors, pursuant to an
agreement with the Exchange or on
behalf of the Exchange, be protected by
privacy and security standards that are
the same as or more stringent than those
described in this section.
(c) Other applicable law. Data
matching and sharing arrangements
made between the Exchange and
agencies administering Medicaid, CHIP
or the BHP for the exchange of
eligibility information must be
consistent with other applicable laws,
including section 1942 of the Act.
(d) Compliance with the Code. Tax
returns and return information must be
kept confidential and disclosed only in
accordance with section 6103(l)(21) of
the Code.
(e) Improper use and disclosure of
information. Any person who
knowingly and willfully uses or
discloses information in violation of
section 1411(g) of the Affordable Care
Act will be subject to a civil penalty of
not more than $25,000 per person or
entity, per disclosure, in addition to
other penalties that may be prescribed
by law.
§ 155.270 Use of standards and protocols
for electronic transactions.
(a) HIPAA administrative
simplification. To the extent that the
Exchange performs electronic
transactions with a covered entity, the
Exchange must use standards,
implementation specifications and code
sets adopted by the Secretary in 45 CFR
parts 160 and 162.
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(b) HIT enrollment standards and
protocols. The Exchange must
incorporate interoperable and secure
standards and protocols developed by
the Secretary pursuant to section 3021
of the PHS Act. Such standards and
protocols must be incorporated within
Exchange information technology
systems.
Subpart E—Exchange Functions in the
Individual Market: Enrollment in
Qualified Health Plans
§ 155.400 Enrollment of qualified
individuals into QHPs.
(a) General requirements. The
Exchange must accept a QHP selection
from an applicant who is determined
eligible for enrollment in a QHP in
accordance with the standards
established in accordance with
§ 155.200(c) of this subpart, and must—
(1) Notify the issuer of the applicant’s
selected QHP; and
(2) Transmit information necessary to
enable the QHP issuer to enroll the
applicant.
(b) Timing of data exchange. The
Exchange must:
(1) Send eligibility and enrollment
information to QHP issuers on a timely
basis; and
(2) Establish a process by which a
QHP issuer verifies and acknowledges
the receipt of such information.
(c) Records. The Exchange must
maintain records of all enrollments in
QHPs through the Exchange and submit
enrollment information to HHS on a
monthly basis.
(d) Reconcile files. The Exchange
must reconcile enrollment information
with QHP issuers no less than on a
monthly basis.
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§ 155.405
Single streamlined application.
(a) The application. The Exchange
must use a single streamlined
application to determine eligibility and
to collect information necessary for
enrollment for—
(1) QHPs;
(2) Advance payments of the premium
tax credit;
(3) Cost-sharing reductions; and
(4) Medicaid, CHIP, or the BHP,
where applicable.
(b) Alternative application. If the
Exchange seeks to use an alternative
application, such application, as
approved by HHS, must request the
minimum information necessary for the
purposes identified in paragraph (a) of
this section.
(c) Filing the single streamlined
application. The Exchange must—
(1) Accept the single streamlined
application from
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(i) An applicant;
(ii) An authorized representative; or,
(iii) Someone acting responsibly for
the applicant.
(2) Provide the tools to allow for an
applicant to file an application—
(i) Via an Internet portal;
(ii) By telephone through a call center;
(iii) By mail; and
(iv) In person.
(d) [Reserved]
(e) [Reserved]
§ 155.410 Initial and annual open
enrollment periods.
(a) General requirements.
(1) The Exchange must provide an
initial open enrollment period and
annual open enrollment periods
consistent with this section, during
which qualified individuals may enroll
in a QHP or enrollees may change
QHPs.
(2) The Exchange may only permit a
qualified individual to enroll in a QHP
or an enrollee to change QHPs during
the initial open enrollment period
specified in paragraph (b) of this
section, the annual open enrollment
period specified in paragraph (e) of this
section, or a special enrollment period
described in § 155.420 of this subpart
for which the qualified individual or
enrollee has been determined eligible.
(b) Initial open enrollment period.
The initial open enrollment period
begins October 1, 2013 and extends
through February 28, 2014.
(c) Effective coverage dates for initial
open enrollment period. For QHP
selections received by the Exchange
from a qualified individual—
(1) On or before December 22, 2013,
the Exchange must ensure a coverage
effective date of January 1, 2014; and
(2) Between the first and twentysecond day of any subsequent month
during the initial open enrollment
period, the Exchange must ensure a
coverage effective date of the first day of
the following month; and
(3) Between the twenty-third and last
day of the month for any month
between December 2013 and February
28, 2014, the Exchange must ensure a
coverage effective date of either the first
day of the following month or the first
day of the second following month.
(d) Notice of annual open enrollment
period. Starting in 2014, the Exchange
must provide advance written
notification to each enrollee about
annual open enrollment.
(e) Annual open enrollment period.
For benefit years beginning on or after
January 1, 2015, the annual open
enrollment period begins October 15
and extends through December 7 of the
preceding calendar year.
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41917
(f) Effective date for coverage after the
annual open enrollment period. The
Exchange must ensure coverage is
effective as of the first day of the
following benefit year for a qualified
individual who has made a QHP
selection during the annual open
enrollment period.
(g) [Reserved]
§ 155.420
Special enrollment periods.
(a) General requirements. The
Exchange must provide special
enrollment periods consistent with this
section, during which qualified
individuals and enrollees may enroll in
QHPs or change enrollment from one
QHP to another.
(b) Effective dates. Once a qualified
individual is determined eligible for a
special enrollment period, the Exchange
must ensure that the qualified
individual’s effective date of coverage
is:
(1) On the first day of the following
month for all QHP selections made by
the 22nd of the previous month,
(2) On either the first day of the
following month or the first day of the
second following month for all QHP
selections made between the 23rd and
last day of a given month, or
(3) In the case of birth, adoption or
placement for adoption effective on the
date of birth, adoption, or placement for
adoption.
(c) Length of special enrollment
periods. Unless specifically stated
otherwise herein, a qualified individual
or enrollee has 60 days from the date of
a triggering event to select a qualified
health plan.
(d) Special enrollment periods. The
Exchange must allow qualified
individuals and enrollees to enroll in or
change from one QHP to another as a
result of the following triggering events:
(1) A qualified individual or
dependent loses minimum essential
coverage;
(2) A qualified individual gains a
dependent or becomes a dependent
through marriage, birth, adoption or
placement for adoption;
(3) An individual, who was not
previously a citizen, national, or
lawfully present individual gains such
status;
(4) A qualified individual’s
enrollment or non-enrollment in a QHP
is unintentional, inadvertent, or
erroneous and is the result of the error,
misrepresentation, or inaction of an
officer, employee, or agent of the
Exchange or HHS, or its
instrumentalities as evaluated and
determined by the Exchange. In such
cases, the Exchange may take such
action as may be necessary to correct or
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eliminate the effects of such error,
misrepresentation, or inaction;
(5) An enrollee adequately
demonstrates to the Exchange that the
QHP in which he or she is enrolled
substantially violated a material
provision of its contract in relation to
the individual;
(6) An individual is determined
newly eligible or newly ineligible for
advance payments of the premium tax
credit or has a change in eligibility for
cost-sharing reductions, regardless of
whether such individual is already
enrolled in a QHP. The Exchange must
permit an individual whose existing
coverage through an eligible employersponsored plan will no longer be
affordable or provide minimum value
for his or her employer’s upcoming plan
year to access this special enrollment
period prior to the end of his or her
coverage through such eligible
employer-sponsored plan;
(7) A qualified individual or enrollee
gains access to new QHPs as a result of
a permanent move;
(8) An Indian, as defined by section
4 of the Indian Health Care
Improvement Act, may enroll in a QHP
or change from one QHP to another 1
time per month; and
(9) A qualified individual or enrollee
meets other exceptional circumstances
as the Exchange or HHS may provide.
(e) Loss of coverage. Loss of coverage
does not include termination or loss due
to—
(1) Failure to pay premiums on a
timely basis, including COBRA
premiums prior to expiration of COBRA
coverage, or
(2) Situations allowing for a rescission
as specified in 45 CFR 147.128, Rules
Regarding Rescissions.
(f) Limits on special enrollment
periods. An enrollee may only move to
a different plan at the same level of
coverage, as described in section
1302(d)(1) of the Affordable Care Act,
excluding paragraph (d)(6) of this
section.
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§ 155.430
Termination of coverage.
(a) General requirements. The
Exchange must determine the form and
manner in which coverage in a QHP
may be terminated.
(b) Termination events.
(1) The Exchange must permit an
enrollee to terminate his or her coverage
in a QHP with appropriate notice to the
Exchange or the QHP.
(2) The Exchange may terminate an
enrollee’s coverage in a QHP, and must
permit a QHP issuer to terminate such
coverage, in the following
circumstances:
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(i) The enrollee is no longer eligible
for coverage in a QHP through the
Exchange;
(ii) The enrollee becomes covered in
other minimum essential coverage;
(iii) Payments of premiums for
coverage of the enrollee cease, provided
that the grace period required by
§ 156.270 of this subtitle has expired;
(iv) The enrollee’s coverage is
rescinded in accordance with § 147.128
of this subtitle;
(v) The QHP terminates or is
decertified as described in § 155.1080;
or
(vi) The enrollee changes from one
QHP to another during an annual open
enrollment period or special enrollment
period in accordance with § 155.410 or
§ 155.420.
(c) Termination of coverage tracking
and approval. The Exchange must—
(1) Establish mandatory procedures
for issuers of QHPs to maintain records
of termination of coverage;
(2) Track number of coverage
terminations and submit that
information to HHS on a monthly basis;
(3) Establish standards for termination
of coverage that require issuers of QHPs
to provide reasonable accommodations
to individuals with mental or cognitive
conditions, including mental and
substance use disorders, Alzheimer’s
disease, and developmental disabilities
before terminating coverage for such
individuals; and
(4) Retain records in order to facilitate
audit functions.
(d) Effective dates for termination of
coverage.
(1) In the case of a termination in
accordance with paragraph (b)(1) of this
section, the last day of coverage is the
termination date specified by the
enrollee, if the Exchange and QHP have
a reasonable amount of time from the
date on which the enrollee provides
notice to terminate his or her coverage.
If the Exchange or the QHP do not have
a reasonable amount of time from the
date on which the enrollee provides
notice to terminate his or her coverage,
the last day of coverage is the first day
after such reasonable amount of time
has passed.
(2) In the case of a termination in
accordance with paragraph (b)(2)(ii) of
this section, the last day of coverage is
the day before the effective date of an
enrollee’s coverage for new minimum
essential coverage.
(3) In the case of a termination in
accordance with paragraph (b)(2)(vi) of
this section, the last day of coverage in
an enrollee’s prior QHP is the day before
the effective date of coverage in his or
her new QHP.
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(4) In cases other than those described
in paragraphs (d)(1)–(3) of this section,
the last day of coverage is:
(i) The fourteenth day of the month if
the notice of termination is sent by the
Exchange or termination is initiated by
the QHP no later than the fourteenth
day of the previous month; or
(ii) The last day of the month if the
notice of termination is sent by the
Exchange or termination is initiated by
the QHP no later than the last day of the
previous month.
§ 155.440
[Reserved]
Subpart H—Exchange Functions:
Small Business Health Options
Program (SHOP)
§ 155.700 Standards for the establishment
of a SHOP.
General requirement. An Exchange
must provide for the establishment of a
SHOP that meets the requirements of
this subpart and is designed to assist
qualified employers and facilitate the
enrollment of qualified employees into
qualified health plans.
§ 155.705
Functions of a SHOP.
(a) Exchange functions that apply to
SHOP. The SHOP must carry out all the
required functions of an Exchange
described in this subpart and in
subparts C, E, H, and K of this part,
except:
(1) Requirements related to individual
eligibility determinations in § 155.200(c)
and appeals of such determinations in
§ 155.200(d).
(2) Requirements related to
enrollment of qualified individuals
described in subpart E of this part;
(3) The requirement to create a
premium tax credit calculator pursuant
to § 155.205(c);
(4) The requirement to certify
exemptions from the individual
coverage requirement pursuant to
§ 155.200(b);
(5) Requirements related to the
payment of premiums by individuals,
Indian tribes, tribal organizations and
urban Indian organizations under
§ 155.240.
(b) Unique functions of a SHOP. The
SHOP must also provide the following
unique functions:
(1) Enrollment and eligibility
functions. The SHOP must adhere to the
requirements outlined in §§ 155.710,
155.715, 155.720, 155.725, and 155.730.
In addition, the SHOP must at a
minimum facilitate the special
enrollment periods described in
§ 156.285(b)(2) of this subtitle.
(2) Employer choice requirements.
With regard to QHPs offered through the
SHOP, the SHOP must allow a qualified
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employer to select a level of coverage as
described in section 1302(d)(1) of the
Affordable Care Act, in which all QHPs
within that level are made available to
the qualified employees of the
employer.
(3) SHOP options with respect to
employer choice requirements. With
regard to QHPs offered through the
SHOP, the SHOP may allow a qualified
employer to make one or more QHPs
available to qualified employees by a
method other than the method
described in paragraph (b)(2) of this
section.
(4) Premium aggregation. The SHOP
must perform the following functions
related to premium payment
administration:
(i) Provide each qualified employer
with a bill on a monthly basis that
identifies the total amount that is due to
the QHP issuers from the qualified
employer; and
(ii) Collect from each employer the
total amount due and make payments to
QHP issuers in the SHOP for all
qualified enrollees.
(5) QHP Certification. With respect to
certification of QHPs in the small group
market, the SHOP must ensure QHPs
meet the requirements specified in
§ 156.285 of this subtitle.
(6) Rates and rate changes. The SHOP
must—
(i) Require all QHP issuers to make
any change to rates at a uniform time
that is either quarterly, monthly, or
annually; and
(ii) Not vary rates for a qualified
employer during its plan year.
(7) QHP availability in merged
markets. If a State merges the individual
market and the small group market risk
pools pursuant to section 1312(c)(3) of
the Affordable Care Act, the SHOP may
permit a qualified employee to enroll in
any QHP meeting the following
requirements of the small group market:
(i) Deductible maximums described in
section 1302(c) of the Affordable Care
Act; and
(ii) Levels of coverage described in
§ 155.705(b)(2).
(8) QHP availability in unmerged
markets. If a State does not merge the
individual and small group market risk
pools, the SHOP must permit each
qualified employee to enroll only in
QHPs in the small group market.
(9) SHOP expansion to large group
market. If a State elects to expand the
SHOP to the large group market, a SHOP
must allow issuers of health insurance
coverage in the large group market in
the State to offer QHPs in such market
through a SHOP beginning in 2017,
provided that a large employer meets
the qualified employer requirements by
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electing to make all full-time employees
of such employer eligible for one or
more QHPs offered in the large group
market through a SHOP.
§ 155.710
Eligibility standards for SHOP.
(a) General requirement. The SHOP
must permit qualified employers to
purchase coverage for qualified
employees through the SHOP.
(b) Employer eligibility requirements.
An employer is a qualified employer
eligible to purchase coverage through a
SHOP if such employer—
(1) Is a small employer;
(2) Elects to offer, at a minimum, all
full-time employees coverage in a QHP
through a SHOP; and
(3) Either—
(i) Has its principal business address
in the Exchange service area and offers
coverage to all its employees through
that SHOP; or
(ii) Offers coverage to each eligible
employee through the SHOP serving
that employee’s primary worksite.
(c) Participating in multiple SHOPs. If
an employer meets the criteria in (b)
above and makes the election described
in paragraph (b)(3)(ii) of this section, a
SHOP shall allow the employer to offer
coverage to those employees whose
primary worksite is in the SHOP’s
service area.
(d) Continuing eligibility. The SHOP
must treat a qualified employer which
ceases to be a small employer solely by
reason of an increase in the number of
employees of such employer as a
qualified employer until the qualified
employer otherwise fails to meet the
eligibility criteria of this section or
elects to no longer purchase coverage for
qualified employees through the SHOP.
(e) Employee eligibility requirements.
An employee is a qualified employee
eligible to enroll in coverage through a
SHOP if such employee receives an offer
of coverage from a qualified employer.
§ 155.715 Eligibility determination process
for SHOP.
(a) General requirement. Before
permitting the purchase of coverage in
a QHP, the SHOP must determine that
the employer or individual who
requests coverage is eligible in
accordance with the requirements of
§ 155.710.
(b) Applications. The SHOP must
accept a SHOP single employer
application form from employers and
the SHOP single employee application
form from employees wishing to elect
coverage through the SHOP in
accordance with the relevant standards
of § 155.730.
(c) Verification of application. For the
purpose of verifying information within
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the employer and employee
applications, the SHOP—
(1) Must verify that an individual
applicant is identified by the employer
as an employee to whom the qualified
employer has offered coverage and must
otherwise accept the information
attested to within the application unless
the SHOP has a reason to doubt the
information’s veracity; and
(2) May establish, in addition to or in
lieu of reliance on the application,
additional methods to verify the
information provided by the applicant
on the applicable application.
(d) Eligibility adjustment period.
(1) For an employer requesting to
purchase coverage through the SHOP for
which the SHOP has a reason to doubt
the information on the application
submitted by the employer, the SHOP
must—
(i) Make a reasonable effort to identify
and address the causes of such reason
to doubt, including through
typographical or other clerical errors;
(ii) Notify the employer of the reason;
(iii) Provide the employer with a
period of 30 days from the date on
which the notice described in paragraph
(d)(1)(i) of this section is sent to the
employer to either present satisfactory
documentary evidence to support the
employer’s application, or resolve the
inconsistency; and
(iv) If, after the 30-day period
described in paragraph (d)(1)(iii) of this
section, the SHOP has not received
satisfactory documentary evidence, the
SHOP must—
(A) Notify the employer of its denial
of eligibility pursuant to paragraph (e) of
this section; and
(B) If the employer was enrolled
pending the confirmation or verification
of eligibility information, discontinue
the employer’s participation in the
SHOP at the end of the month following
the month in which the notice is sent.
(2) For an individual requesting
eligibility to enroll in a QHP through the
SHOP for whom the SHOP has a reason
to doubt the information on the
application submitted by the individual,
the SHOP must—
(i) Make a reasonable effort to identify
and address the causes of such
inconsistency, including through
typographical or other clerical errors;
(ii) Notify the individual of the
inability to substantiate his or her
employee status;
(iii) Provide the employee with a
period of 30 days from the date on
which the notice described in paragraph
(d)(2)(ii) of this section is sent to the
employee to either present satisfactory
documentary evidence to support the
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employee’s application, or resolve the
inconsistency; and
(iv) If, after the 30-day period
described in paragraph (d)(2)(iii) of this
section, the SHOP has not received
satisfactory documentary evidence, the
SHOP must notify the employee of its
denial of eligibility pursuant to
paragraph (f) of this section.
(e) Notification of employer eligibility.
The SHOP must provide an employer
requesting eligibility to purchase
coverage with a notice of approval or
denial of eligibility and the employer’s
right to appeal such eligibility
determination.
(f) Notification of employee eligibility.
The SHOP must notify an employee
seeking to enroll in a QHP offered
through the SHOP of the determination
by the SHOP whether the individual is
eligible in accordance with § 155.710
and the employee’s right to appeal such
determination.
(g) Notification of employer
withdrawal from SHOP. If a qualified
employer ceases to purchase coverage
through the SHOP, the SHOP must
ensure that—
(1) Each QHP terminates the coverage
of the employer’s qualified employees
enrolled in the QHP through the SHOP;
and
(2) Each of the employer’s qualified
employees enrolled in a QHP through
the SHOP is notified of the termination
of their coverage prior to such
termination.
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§ 155.720 Enrollment of employees into
QHPs under SHOP.
(a) General requirements. The SHOP
must process the SHOP single employee
applications of qualified employees to
the applicable QHP issuers and facilitate
the enrollment of qualified employees
in QHPs. All references to QHPs in this
section refer to QHPs offered through
the SHOP.
(b) Enrollment timeline and process.
The SHOP must establish a uniform
enrollment timeline and process that all
QHP issuers and qualified employers
comply with for the following activities
to occur before the effective date of
coverage for qualified employees:
(1) Determination of employer
eligibility for purchase of coverage in
the SHOP as described in § 155.715;
(2) Qualified employer selection of
QHPs offered through the SHOP to
qualified employees, consistent with
§ 155.705(b)(2) and (3);
(3) Provision of a specific timeframe
during which the qualified employer
can select the level of coverage or QHP
offering, as appropriate;
(4) Provision of a specific timeframe
for qualified employees to provide
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relevant information to complete the
application process;
(5) Determination and verification of
employee eligibility for enrollment
through the SHOP;
(6) Processing enrollment of qualified
employees into selected QHPs; and
(7) Establishment of effective dates of
employee coverage.
(c) Transfer of enrollment
information. In order to enroll qualified
employees of a qualified employer
participating in the SHOP, the SHOP
must—
(1) Transmit enrollment information
on behalf of qualified employees to QHP
issuers in accordance with the timeline
described in paragraph (b) of this
section; and
(2) Follow requirements set forth in
§ 155.400(c) of this part.
(d) Payment. The SHOP must—
(1) Adhere to requirements set forth in
§ 155.705(b)(4); and
(2) Terminate qualified employers
that do not comply with the process
established in § 155.705(b)(4).
(e) Notification of effective date. The
SHOP must ensure that a qualified
employee enrolled in a QHP is notified
of the effective date of coverage
consistent with § 156.260(b) of this
subtitle.
(f) Records. The SHOP must receive
and maintain records of enrollment in
QHPs, including identification of—
(1) Qualified employers participating
in the SHOP, and
(2) Qualified employees enrolled in
QHPs.
(g) Reconcile files. The SHOP must
reconcile enrollment information and
employer participation information with
QHPs on no less than a monthly basis
in accordance with standards
established in § 155.400(d).
(h) Employee termination of coverage
from a QHP. If any employee terminates
coverage from a QHP, the SHOP must
notify the individual’s employer.
§ 155.725
Enrollment periods under SHOP.
(a) General requirements. The SHOP
must—
(1) Adhere to the start of the initial
open enrollment period set forth in
§ 155.410; and
(2) Ensure that enrollment
transactions are sent to QHP issuers and
that such issuers adhere to coverage
effective dates in accordance with
§ 156.260 of this subtitle.
(b) Rolling enrollment in the SHOP.
The SHOP must permit a qualified
employer to purchase coverage for its
small group at any point during the
year. The employer’s plan year must
consist of the 12-month period
beginning with the qualified employer’s
effective date of coverage.
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(c) Annual employer election period.
The SHOP must provide qualified
employers with a period prior to the
completion of the employer’s plan year
and before the annual employee open
enrollment period, in which the
qualified employer may change its
participation in the SHOP for the next
plan year, including—
(1) The method by which qualified
employer makes QHPs available to
qualified employees pursuant
§ 155.705(b)(2) and (3);
(2) The employer contribution
towards the premium cost of coverage;
(3) The level of coverage offered to
qualified employees as described in
§ 155.705(b)(2) and (3); or
(4) The QHP or plans offered to
qualified employees pursuant to
§ 155.705.
(d) Annual employer election period
notice. The SHOP must provide
notification to a qualified employer of
the annual election period in advance of
such period.
(e) Annual employee open enrollment
period. The SHOP must establish an
annual open enrollment period for
qualified employees prior to the
completion of the applicable qualified
employer’s plan year and after that
employer’s annual election period.
(f) Employees hired outside of the
initial or annual open enrollment
period. The SHOP must provide an
employee hired outside of the initial or
annual open enrollment period a
specified period to seek coverage in a
QHP beginning on the first day of
employment.
(g) Effective dates. The SHOP must
establish effective dates of coverage for
qualified employees consistent with the
effective dates of coverage described in
§ 155.720.
(h) Renewal of coverage. If a qualified
employee enrolled in a QHP through the
SHOP remains eligible for coverage,
such individual will remain in the plan
selected the previous year unless—
(1) He or she disenrolls from such
plan in accordance with standards
identified in § 155.430;
(2) He or she enrolls in another QHP
if such option exists; or
(3) The QHP is no longer available to
the qualified employee.
§ 155.730
Application standards for SHOP.
(a) General requirements. Application
forms used by the SHOP must meet the
requirements set forth in this section.
(b) Single employer application. The
SHOP must use a single application to
determine employer eligibility and to
collect information necessary for
purchasing coverage. Such application
must collect the following—
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(1) Employer name and address of
employer’s locations;
(2) Number of employees;
(3) Employer Identification Number
(EIN); and
(4) A list of qualified employees and
their social security numbers.
(c) Single employee application. The
SHOP must use a single application for
eligibility determination, QHP selection
and enrollment for qualified employees.
(d) Model application. The SHOP may
use the model single employer
application and the model single
employee application provided by HHS.
(e) Alternative employer application.
The SHOP may use an alternative
application if such application is
approved by HHS and collects the
following—
(1) In the case of the employer
application, the information described
in paragraph (b) of this section; and
(2) In the case of the employee
application, the information necessary
to establish eligibility of the employee
as a qualified employee and to complete
the enrollment of a qualified employee,
such as plan selection and identification
of dependents to be enrolled.
(f) Filing. The SHOP must allow an
employer to file the SHOP single
employer application and employees to
file the single employee application in
the form and manner described in
§ 155.405(c).
Subpart K—Exchange Functions:
Certification of Qualified Health Plans
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§ 155.1000
QHPs.
Certification standards for
(a) Definition. The following
definition applies in this subpart:
Multi-State plan is a health plan
offered by a health insurance issuer
under contract with the U.S. Office of
Personnel Management (OPM) to offer a
multi-State QHP through the Exchange.
The plan must offer a benefits package
that is uniform in each State and
consists of the benefit design standards
described in section 1302 of the
Affordable Care Act; meets all
requirements for QHPs; and meets
Federal rating requirements pursuant to
section 2701 of the PHS Act, or a State’s
more restrictive rating requirements, if
applicable.
(b) General requirement. The
Exchange must offer only QHPs which
have in effect a certification issued or
recognized by the Exchange as QHPs.
Any reference to QHPs must be deemed
to include multi-State plans, unless
specifically provided for otherwise.
(c) General certification criteria. The
Exchange may certify a health plan as a
QHP in the Exchange if—
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(1) The health insurance issuer
provides evidence during the
certification process in § 155.1010 that it
complies with the minimum
certification requirements outlined in
subpart C of part 156 of this subtitle, as
applicable; and
(2) The Exchange determines that
making the health plan available is in
the interest of the qualified individuals
and qualified employers, except that the
Exchange must not exclude a health
plan—
(i) On the basis that such plan is a feefor-service plan;
(ii) Through the imposition of
premium price controls; or
(iii) On the basis that the health plan
provides treatments necessary to
prevent patients’ deaths in
circumstances the Exchange determines
are inappropriate or too costly.
§ 155.1010
Certification process for QHPs.
(a) Certification procedures. The
Exchange must establish procedures for
the certification of QHPs consistent with
§ 155.1000(c).
(b) Exemption from certification
process. Notwithstanding paragraph (a)
of this section, a multi-State plan is
exempt from the certification process
established by the Exchange and
deemed as meeting the certification
requirements for QHPs.
(c) Completion date. The Exchange
must complete the certification of the
QHPs prior to the open enrollment
period as outlined in § 155.410.
(d) Ongoing compliance. The
Exchange must monitor the QHP issuers
for demonstration of ongoing
compliance with the certification
requirements in § 155.1000(c).
§ 155.1020 QHP issuer rate and benefit
information.
(a) Receipt and posting of rate
increase justification. The Exchange
must receive a justification for a rate
increase for a QHP prior to the
implementation of such an increase.
The Exchange must ensure that the QHP
issuer has prominently posted the
justification on its Web site as required
under § 156.210 of this subtitle.
(b) Rate increase consideration. The
Exchange must consider rate increases
in accordance with section 1311(e)(2) of
the Affordable Care Act, which includes
consideration of the following:
(1) A justification for a rate increase
prior to the implementation of the
increase;
(2) Recommendations provided to the
Exchange by the State pursuant to
section 2794(b)(1)(B) of the PHS Act;
and
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(3) Any excess of rate growth outside
the Exchange as compared to the rate of
such growth inside the Exchange.
(c) Benefit and rate information. The
Exchange must receive the following
information, at least annually, from
QHP issuers for each QHP in a form and
manner to be specified by HHS:
(1) Rates;
(2) Covered benefits; and
(3) Cost-sharing requirements.
§ 155.1040
Transparency in coverage.
(a) General requirement. The
Exchange must collect information
relating to coverage transparency as
described in § 156.220(a) of this subtitle
from QHP issuers.
(b) Use of plain language. The
Exchange must determine whether the
information required to be submitted
and made available under paragraph (a)
of this section is provided in plain
language.
(c) Transparency of cost-sharing
information. The Exchange must
monitor whether a QHP issuer has made
cost-sharing information available in a
timely manner upon the request of an
individual as required by § 156.220(d) of
this subtitle.
§ 155.1045
Accreditation timeline.
The Exchange must establish a
uniform period following certification of
the QHP within which a QHP issuer that
is not already accredited must become
accredited as required by § 156.275 of
this subtitle.
§ 155.1050 Establishment of Exchange
network adequacy standards.
An Exchange must ensure that the
provider network of each QHP offers a
sufficient choice of providers for
enrollees.
§ 155.1055
Service area of a QHP.
The Exchange must have a process to
establish or evaluate the service areas of
QHPs to determine whether the
following minimum criteria are met:
(a) The service area of a QHP covers
a minimum geographical area that is at
least the entire geographic area of a
county, or a group of counties defined
by the Exchange, unless the Exchange
determines that serving a smaller
geographic area is necessary,
nondiscriminatory, and in the best
interest of the qualified individuals and
employers.
(b) The service area of a QHP has been
established without regard to racial,
ethnic, language, health status-related
factors listed in section 2705(a) of the
PHS Act, or other factors that exclude
specific high utilizing, high cost or
medically-underserved populations.
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Stand-alone dental plans.
(a) General requirements. The
Exchange must allow the offering of a
limited scope dental benefits plan
through the Exchange if—
(1) The plan meets the requirements
of section 9832(c)(2)(A) of the Code and
2791(c)(2)(A) of the PHS Act; and
(2) The plan covers at least the
pediatric dental essential health benefit
as defined in section 1302(b)(1)(J) of the
Affordable Care Act.
(b) Offering options. The Exchange
may allow the dental plan to be
offered—
(1) As a stand-alone dental plan; or
(2) In conjunction with a QHP.
(c) Certification standards. If a plan
described in paragraph (a) is offered
through an Exchange, another health
plan offered through such Exchange
must not fail to be treated as a QHP
solely because the plan does not offer
coverage of benefits offered through the
stand-alone plan that are otherwise
required under section 1302(b)(1)(J) of
the Affordable Care Act.
§ 155.1075
Recertification of QHPs.
(a) Recertification process. The
Exchange must establish a process for
recertification of QHPs that includes a
review of the general certification
criteria as outlined in § 155.1000(c).
Upon determining the recertification
status of a QHP, the Exchange must
notify the QHP issuer.
(b) Timing. The Exchange must
complete the QHP recertification
process on or before September 15 of the
applicable calendar year.
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§ 155.1080
Decertification of QHPs.
(a) Definition. The following
definition applies to this section:
Decertification means the termination
by the Exchange of the certification
status and offering of a QHP.
(b) Decertification process. The
Exchange must establish a process for
the decertification of QHPs which, at a
minimum, meet the requirements in this
section.
(c) Decertification by the Exchange.
The Exchange may at any time decertify
a health plan if the Exchange
determines that the QHP issuer is no
longer in compliance with the general
certification criteria as outlined in
§ 155.1000(c).
(d) Appeal of decertification. The
Exchange must establish a process for
the appeal of a decertification of a QHP.
(e) Notice of decertification. Upon
decertification of a QHP, the Exchange
must provide notice of decertification to
all affected parties, including:
(1) The QHP issuer;
(2) Exchange enrollees in the QHP
who must receive information about a
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special enrollment period, as described
in § 155.420;
(3) HHS; and
(4) The State department of insurance.
3. Part 156 is added as follows:
PART 156—HEALTH INSURANCE
ISSUER STANDARDS UNDER THE
AFFORDABLE CARE ACT, INCLUDING
STANDARDS RELATED TO
EXCHANGES
Subpart A—General Provisions
Sec.
156.10 Basis and scope.
156.20 Definitions.
156.50 Financial support.
Subpart B—[Reserved]
Subpart C—Qualified Health Plan Minimum
Certification Standards
156.200 QHP issuer participation standards.
156.210 QHP rate and benefit information.
156.220 Transparency in coverage.
156.225 Marketing of QHPs.
156.230 Network adequacy standards.
156.235 Essential community providers.
156.245 Treatment of direct primary care
medical homes.
156.250 Health plan applications and
notices.
156.255 Rating variation.
156.260 Enrollment periods for qualified
individuals.
156.265 Enrollment process for qualified
individuals.
156.270 Termination of coverage for
qualified individuals.
156.275 Accreditation of QHP issuers.
156.280 Segregation of funds for abortion
services.
156.285 Additional standards specific to
the SHOP.
156.290 Non-renewal and decertification of
QHPs.
156.295 Prescription drug distribution and
cost reporting.
Authority: Title I of the Affordable Care
Act, sections 1301–1304, 1311–1312, 1321,
1322, 1324, 1334, 1342–1343, and 1401–
1402.
Subpart A—General Provisions
§ 156.10
Basis and scope.
(a) Basis.
(1) This part is based on the following
sections of title I of the Affordable Care
Act:
1301. QHP defined.
1302. Essential health benefits
requirements.
1303. Special rules.
1304. Related definitions.
1311. Affordable choices of health benefit
plans.
1312. Consumer choice.
1313. Financial integrity.
1321. State flexibility in operation and
enforcement of Exchanges and related
requirements.
1322. Federal program to assist
establishment and operation of
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nonprofit, member-run health insurance
issuers.
1331. State flexibility to establish Basic
Health Programs for low-income
individuals not eligible for Medicaid.
1334. Multi-State plans.
1402. Reduced cost-sharing for individuals
enrolling in QHPs.
1411. Procedures for determining eligibility
for Exchange participation, advance
premium tax credits and reduced cost
sharing, and individual responsibility
exemptions.
1412. Advance determination and payment
of premium tax credits and cost-sharing
reductions.
1413. Streamlining of procedures for
enrollment through an Exchange and
State, Medicaid, CHIP, and health
subsidy programs.
(2) This part is based on the following
sections of title I of the Act:
1150A. Pharmacy Benefit Managers
Transparency Requirements
(b) Scope. This part establishes
standards for QHPs under Exchanges,
and addresses other health insurance
issuer requirements.
§ 156.20
Definitions.
The following definitions apply to
this part, unless the context indicates
otherwise:
Applicant has the meaning given to
the term in § 155.20 of this subtitle.
Benefit design standards means
coverage that provides for all of the
following:
(1) The essential health benefits as
described in section 1302(b) of the
Affordable Care Act;
(2) Cost-sharing limits as described in
section 1302(c) of the Affordable Care
Act; and
(3) A bronze, silver, gold, or platinum
level of coverage as described in section
1302(d) of the Affordable Care Act, or is
a catastrophic plan as described in
section 1302(e) of the Affordable Care
Act.
Benefit year has the meaning given to
the term in § 155.20 of this subtitle.
Cost-sharing has the meaning given to
the term in § 155.20 of this subtitle.
Cost-sharing reductions has the
meaning given to the term in § 155.20 of
this subtitle.
Group health plan has the meaning
given to the term in § 144.103 of this
subtitle.
Health insurance coverage has the
meaning given to the term in § 144.103
of this subtitle.
Health insurance issuer or issuer has
the meaning given to the term in
§ 144.103 of this subtitle.
Level of coverage means one of four
standardized actuarial values as defined
by section 1302(d)(2) of the Affordable
Care Act of plan coverage.
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Plan year has the meaning given to
the term in § 155.20 of this subtitle.
Qualified employer has the meaning
given to the term in § 155.20 of this
subtitle.
Qualified health plan has the meaning
given to the term in § 155.20 of this
subtitle.
Qualified health plan issuer has the
meaning given to the term in § 155.20 of
this subtitle.
Qualified individual has the meaning
given to the term in § 155.20 of this
subtitle.
§ 156.50
Financial support.
(a) Definitions. The following
definitions apply for the purposes of
this section:
Participating issuer means any issuer
offering plans that participates in the
specific function that is funded by user
fees. This term may include: health
insurance issuers, QHP issuers, issuers
of multi-State plans (as defined in
§ 155.1000(a) of this subtitle), issuers of
stand-alone dental plans (as described
in § 155.1065 of this subtitle), or other
issuers identified by an Exchange.
(b) Requirement for State Exchanges.
A participating issuer must remit user
fee payments assessed by an Exchange
under § 155.160 of this subtitle.
Subpart B—[Reserved]
Subpart C—Qualified Health Plan
Minimum Certification Standards
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§ 156.200 QHP issuer participation
standards.
(a) General requirement. In order to
participate in an Exchange, a health
insurance issuer must have in effect a
certification issued or recognized by the
Exchange to demonstrate that each
health plan it offers in the Exchange is
a QHP.
(b) QHP issuer requirement. A QHP
issuer must—
(1) Comply with the requirements of
this subpart with respect to each of its
QHPs on an ongoing basis;
(2) Comply with Exchange processes,
procedures, and requirements set forth
pursuant to subpart K of part 155 and,
in the small group market, § 155.705 of
this subtitle;
(3) Ensure that each QHP complies
with benefit design standards, as
defined in § 156.20;
(4) Be licensed and in good standing
to offer health insurance coverage in
each State in which the issuer offers
health insurance coverage;
(5) Implement and report on a quality
improvement strategy or strategies
consistent with the standards of section
1311(g) of the Affordable Care Act,
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disclose and report information on
health care quality and outcomes
described in sections 1311(c)(1)(H) and
(I) of the Affordable Care Act, and
implement appropriate enrollee
satisfaction surveys consistent with
section 1311(c)(4) of the Affordable Care
Act; and
(6) Pay any applicable user fees
assessed under § 156.50; and
(7) Comply with the standards related
to the risk adjustment program under 45
CFR part 153.
(c) Offering requirements. A QHP
issuer must offer through the Exchange:
(1) At least one QHP in the silver
coverage level and at least one QHP in
the gold coverage level as described in
section 1302(d)(1) of the Affordable Care
Act;
(2) A child-only plan at the same level
of coverage, as described in section
1302(d)(1) of the Affordable Care Act, as
any QHP offered through the Exchange
to individuals who, as of the beginning
of the plan year, have not attained the
age of 21; and
(3) A QHP at the same premium rate
consistent with § 156.255(b).
(d) State requirements. A QHP issuer
participating in the Exchange must
adhere to the requirements of this
subpart and any provisions imposed by
the Exchange, or a State in connection
with its Exchange, that are conditions of
participation with respect to each of its
QHPs.
(e) Non-discrimination. A QHP issuer
must not, with respect to its QHP,
discriminate on the basis of race, color,
national origin, disability, age, sex,
gender identity or sexual orientation.
§ 156.210 QHP rate and benefit
information.
(a) General rate requirement. A QHP
issuer must set rates for an entire benefit
year, or for the SHOP, plan year.
(b) Rate and benefit submission. A
QHP issuer must submit rate and benefit
information to the Exchange pursuant to
§ 155.1020.
(c) Rate justification. A QHP issuer
must submit a justification for a rate
increase prior to the implementation of
the increase. A QHP issuer must
prominently post the justification on its
Web site.
§ 156.220
Transparency in coverage.
(a) Required information. A QHP
issuer must provide the following
information in accordance with the
standards in paragraph (b) of this
section:
(1) Claims payment policies and
practices;
(2) Periodic financial disclosures;
(3) Data on enrollment;
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(4) Data on disenrollment;
(5) Data on the number of claims that
are denied;
(6) Data on rating practices;
(7) Information on cost-sharing and
payments with respect to any out-ofnetwork coverage; and
(8) Information on enrollee rights
under title I of the Affordable Care Act.
(b) Reporting requirement. A QHP
issuer must submit, in an accurate and
timely manner, to be determined by
HHS, the information described in
paragraph (a) of this section to the
Exchange, HHS and the State insurance
commissioner, and make the
information described in paragraph (a)
of this section available to the public.
(c) Use of plain language. A QHP
issuer must make sure that the
information submitted under paragraph
(b) of this section is provided in plain
language as defined under § 155.20 of
this subtitle.
(d) Enrollee cost-sharing
transparency. A QHP issuer must make
available the amount of enrollee cost
sharing under the individual’s plan or
coverage with respect to the furnishing
of a specific item or service by a
participating provider in a timely
manner upon the request of the
individual. At a minimum, such
information must be made available to
such individual through an Internet
Web site and such other means for
individuals without access to the
Internet.
§ 156.225
Marketing of QHPs.
A QHP issuer and its officials,
employees, agents and representatives
must—
(a) State law applies. Comply with
any applicable State laws and
regulations regarding marketing by
health insurance issuers; and
(b) Non-discrimination. Not employ
marketing practices that discourage the
enrollment of individuals with
significant health needs in QHPs.
§ 156.230
Network adequacy standards.
(a) General requirement. A QHP issuer
must ensure that the provider network
of each of its QHPs, as available to all
enrollees, meets the following
standards—
(1) Includes essential community
providers in accordance with § 156.235;
(2) Complies with any network
adequacy standards established by the
Exchange consistent with § 155.1050 of
this section; and
(3) Is consistent with the network
adequacy provisions of section 2702(c)
of the PHS Act.
(b) Notice to applicants and enrollees.
A QHP issuer must make its provider
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directory for a QHP available to the
Exchange for publication online
pursuant to guidance from the Exchange
and to potential enrollees in hard copy
upon request. In the provider directory,
a QHP issuer must identify providers
that are not accepting new patients.
§ 156.235
Essential community providers.
(a) General requirement. A QHP issuer
must include within the provider
network of the QHP a sufficient number
of essential community providers,
where available, that serve
predominantly low-income, medicallyunderserved individuals. Nothing in
this requirement shall be construed to
require any health plan to provide
coverage for any specific medical
procedure provided by the essential
community provider.
(b) Inclusion. Essential community
providers under paragraph (a) of this
section include:
(1) Health care providers defined in
section 340B(a)(4) of the PHS Act; and
(2) Providers described in section
1927(c)(1)(D)(i)(IV) of the Act as set
forth by section 221 of Pub. L. 111–8.
§ 156.245 Treatment of direct primary care
medical homes.
A QHP issuer may provide coverage
through a direct primary care medical
home that meets criteria established by
HHS, so long as the QHP meets all
requirements that are otherwise
applicable and the services covered by
the direct primary care medical home
are coordinated with the QHP issuer.
§ 156.250
notices.
Health plan applications and
QHP issuers must provide all
applications and notices to enrollees in
accordance with the standards
described in § 155.230(b) of this subtitle.
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§ 156.255
Rating variations.
(a) Rating areas. A QHP issuer,
including an issuer of a multi-State
QHP, may vary premiums for a QHP or
a multi-State QHP by the geographic
rating area established under section
2701(a)(2) of the PHS Act.
(b) Same premium rates. A QHP
issuer must charge the same premium
rate without regard to whether the plan
is offered through an Exchange, or
whether the plan is offered directly from
the issuer or through an agent.
(c) Rating categories. A QHP issuer
must cover all of the following groups
using some combination of the
following categories:
(1) Individuals;
(2) Two-adult families;
(3) One-adult families with a child or
children; and
(4) All other families.
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§ 156.260 Enrollment periods for qualified
individuals.
(a) Individual market requirement. A
QHP issuer must:
(1) Enroll a qualified individual
during the initial and annual open
enrollment periods described in
§ 155.410(b) and § 155.410(e) of this
subtitle, and abide by the effective dates
of coverage established by the Exchange
pursuant to the requirements described
in § 155.410(c) and § 155.410(f) of this
subtitle; and
(2) Make available, at a minimum,
special enrollment periods described in
§ 155.420(d), for QHPs and abide by the
effective dates of coverage established
by the Exchange pursuant to the
requirements described in § 155.420(b)
of this subtitle.
(b) Notification of effective date. A
QHP issuer must notify the qualified
individual of his or her effective date of
coverage in coordination with the
standards established in § 155.410(c),
§ 155.410(f) and § 155.420(b) of this
subtitle.
§ 156.265 Enrollment process for qualified
individuals.
(a) General requirement. A QHP issuer
must adhere to the following
requirements for individuals seeking
enrollment in a QHP.
(b) Enrollment information collection
and transmission. If an applicant
initiates enrollment directly with the
issuer for enrollment in a QHP, the QHP
issuer must—
(1) Collect enrollment information
using the application adopted pursuant
to § 155.405 of this subtitle;
(2) Transmit the enrollment
information to the Exchange consistent
with the standards described in
§ 155.260 and § 155.270 of this subtitle
to facilitate the eligibility determination
process; and
(3) Enroll an individual only after
receiving confirmation that the
eligibility process is complete and the
applicant has been determined eligible
for enrollment in a QHP, in accordance
with the standards established in
§ 155.200(c) of this subtitle.
(c) Acceptance of enrollment
information. A QHP issuer must accept
enrollment information in an electronic
format from the Exchange that is
consistent with the requirements of
§ 155.260 and § 155.270 of this subtitle.
(d) Premium payment. A QHP issuer
must follow the premium payment
process established by the Exchange
pursuant to § 155.240 of this subtitle.
(e) Enrollment information package.
A QHP issuer must provide new
enrollees an enrollment information
package.
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(f) Summary of benefits and coverage
document. A QHP issuer must provide
the summary of benefits and coverage
document to enrollees as specified in
2715 of the PHS Act and prior to the
start of the open enrollment period.
(g) Enrollment reconciliation. A QHP
issuer must reconcile enrollment files
with the Exchange no less than once a
month in accordance with § 155.400(d)
of this subtitle.
(h) Enrollment acknowledgement. A
QHP issuer must acknowledge receipt of
enrollment information in accordance
with Exchange standards established in
§ 155.400(b)(2) of this subtitle.
§ 156.270 Termination of coverage for
qualified individuals.
(a) General requirement. A QHP issuer
may only terminate coverage as
permitted by the Exchange pursuant to
§ 155.430(b) of this subtitle.
(b) Termination of coverage notice
requirement. If an enrollee’s coverage
with a QHP is terminated for any
reason, the QHP issuer must provide the
Exchange and the enrollee with a notice
of termination of coverage which is
consistent with the effective date
established by the Exchange pursuant to
§ 155.430(d) of this subtitle.
(c) Termination of coverage due to
non-payment of premium. A QHP issuer
must establish a standard policy for the
termination of coverage of enrollees due
to non-payment of premium as
permitted by the Exchange in
§ 155.430(b)(2)(iii) of this subtitle. This
policy for the termination of coverage:
(1) Must include the grace period for
enrollees receiving advance payments of
the premium tax credits as described in
paragraph (d) of this section; and
(2) Must be applied uniformly to
enrollees in similar circumstances.
(d) Payment grace period for
recipients of advance payments of the
premium tax credit. A QHP issuer must
provide a grace period of at least three
consecutive months if an enrollee
receiving advance payments of the
premium tax credit has previously paid
at least one month’s premium. During
the grace period, the QHP issuer must:
(1) Pay all appropriate claims
submitted on behalf of the enrollee;
(2) Apply all payments received
during such period to the first billing
cycle in which payment was delinquent;
and
(3) Continue to collect advance
payments of the premium tax credit on
behalf of the enrollee from the
Department of the Treasury.
(e) Notice of non-payment of
premiums. If an enrollee is delinquent
on premium payment, the QHP issuer
must provide the enrollee with notice of
such payment delinquency.
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(f) Exhaustion of grace period. If an
enrollee receiving advance payments of
the premium tax credit exhausts the
grace period in paragraph (d) of this
section without submitting any
premium payment, the QHP issuer may
terminate the enrollee’s coverage
effective at the end of the payment grace
period.
(g) Records of termination of
coverage. QHP issuers must maintain
records in accordance with Exchange
standards established pursuant to
§ 155.430(c) of this subtitle.
(h) Effective date of termination of
coverage. QHP issuers must abide by the
termination of coverage effective dates
described in § 155.430(d) of this
subtitle.
§ 156.275
Accreditation of QHP issuers.
(a) General requirement. A QHP issuer
must:
(1) Be accredited on the basis of local
performance of its QHPs in the
following categories by an accrediting
entity recognized by HHS:
(i) Clinical quality measures, such as
the Healthcare Effectiveness Data and
Information Set;
(ii) Patient experience ratings on a
standardized CAHPS survey;
(iii) Consumer access;
(iv) Utilization management;
(v) Quality assurance;
(vi) Provider credentialing;
(vii) Complaints and appeals;
(viii) Network adequacy and access;
and
(ix) Patient information programs, and
(2) Authorize the accrediting entity
that accredits the QHP issuer to release
to the Exchange and HHS a copy of its
most recent accreditation survey,
together with any survey-related
information that HHS may require, such
as corrective action plans and
summaries of findings.
(b) Time frame for accreditation. A
QHP issuer must be accredited within
the timeframe established by the
Exchange pursuant to § 155.1045 of this
subtitle. The QHP issuer must maintain
accreditation so long as the QHP issuer
offers QHPs.
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§ 156.280 Segregation of funds for
abortion services.
(a) State opt-out of abortion coverage.
QHP issuers must comply with State
law, if such State enacts a law that
prohibits abortion coverage in QHPs.
(b) Termination of opt out. A QHP
issuer may provide coverage of abortion
services through the Exchange in a State
described in paragraph (a) of this
section if the State repeals such law.
(c) Voluntary choice of coverage of
abortion services. Notwithstanding any
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other provision of title I of the
Affordable Care Act (or any other
amendment made under that title):
(1) Nothing in title I of the Affordable
Care Act (or any amendments by that
title) shall be construed to require a
QHP issuer to provide coverage of
services described in paragraph (d) of
this section as part of its essential health
benefits, as described in 1302(b) of the
Affordable Care Act, for any plan year.
(2) Subject to paragraphs (a) and (b) of
this section, the QHP issuer must
determine whether or not the QHP
provides coverage of services described
in paragraph (d) of this section as part
of such benefits for the plan year.
(d) Abortion services.
(1) Abortions for which public
funding is prohibited—The services
described in this paragraph (d)(1) are
abortion services for which the
expenditure of Federal funds
appropriated for HHS is not permitted,
based on the law as in effect as of the
date that is 6 months before the
beginning of the plan year involved.
(2) Abortions for which public
funding is allowed—The services
described in this paragraph (d)(2) are
abortion services for which the
expenditure of Federal funds
appropriated for HHS is permitted,
based on the law as in effect as of the
date that is 6 months before the
beginning of the plan year involved.
(e) Prohibition on the use of Federal
funds.
(1) If a QHP provides coverage of
services described in paragraph (d)(1) of
this section, the QHP issuer must not
use any amount attributable to any of
the following for the purposes of paying
for such services:
(i) The credit under section 36B of the
Code and the amount (if any) of the
advance payment of the credit under
section 1412 of the Affordable Care Act;
(ii) Any cost-sharing reduction under
section 1402 of the Affordable Care Act
and the amount (if any) of the advance
payments of the reduction under section
1412 of the Affordable Care Act.
(2) Establishment of allocation
accounts. In the case of a QHP to which
paragraph (e)(1) of this section applies,
the QHP issuer must:
(i) Collect from each enrollee in the
QHP (without regard to the enrollee’s
age, sex, or family status) a separate
payment for each of the following:
(A) An amount equal to the portion of
the premium to be paid directly by the
enrollee for coverage under the QHP of
services other than services described in
paragraph (d)(1) of this section (after
reductions for credits and cost-sharing
reductions described in paragraph (e)(1)
of this section); and
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(B) An amount equal to the actuarial
value of the coverage of services
described in paragraph (d)(1) of this
section.
(ii) Deposit all such separate
payments into separate allocation
accounts as provided in paragraph (e)(3)
of this section. In the case of an enrollee
whose premium for coverage under the
QHP is paid through employee payroll
deposit, the separate payments required
under this subparagraph shall each be
paid by a separate deposit.
(3) Segregation of funds.
(i) The QHP issuer to which
paragraph (e)(1) of this section applies
must establish allocation accounts
described in paragraph (e)(3)(ii) for
enrollees receiving the amounts
described in paragraph (e)(1) of this
section.
(ii) Allocation accounts. The QHP
issuer to which paragraph (e)(1) of this
section applies must deposit:
(A) All payments described in
paragraph (e)(2)(i)(A) of this section into
a separate account that consists solely of
such payments and that is used
exclusively to pay for services other
than the services described in paragraph
(d)(1);
(B) All payments described in
paragraph (e)(2)(i)(B) of this section into
a separate account that consists solely of
such payments and that is used
exclusively to pay for services described
in paragraph (d)(1) of this section.
(4) Actuarial value. The QHP issuer
must estimate the basic per enrollee, per
month cost, determined on an average
actuarial basis, for including coverage
under the QHP of services described in
paragraph (d)(1) of this section. In
making such an estimate, the QHP
issuer:
(i) May take into account the impact
on overall costs of the inclusion of such
coverage, but may not take into account
any cost reduction estimated to result
from such services, including prenatal
care, delivery, or postnatal care;
(ii) Must estimate such costs as if such
coverage were included for the entire
population covered; and
(iii) May not estimate such a cost at
less than one dollar per enrollee, per
month.
(5) Ensuring compliance with
segregation requirements.
(i) Subject to paragraph (e)(5)(ii) of
this section, the QHP issuer must
comply with the efforts or direction of
the State health insurance commissioner
to ensure compliance with this section
through the segregation of QHP funds in
accordance with applicable provisions
of generally accepted accounting
requirements, circulars on funds
management of the Office of
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Management and Budget and guidance
on accounting of the Government
Accountability Office.
(ii) Nothing in this clause shall
prohibit the right of an individual or
QHP issuer to appeal such action in
courts of competent jurisdiction.
(f) Rules relating to notice.
(1) Notice. A QHP that provides for
coverage of services in paragraph (d)(1)
of this section, must provide a notice to
enrollees, only as part of the summary
of benefits and coverage explanation, at
the time of enrollment, of such
coverage.
(2) Rules relating to payments. The
notice described in paragraph (f)(1) of
this section, any advertising used by the
QHP issuer with respect to the QHP, any
information provided by the Exchange,
and any other information specified by
HHS must provide information only
with respect to the total amount of the
combined payments for services
described in paragraph (d)(1) of this
section and other services covered by
the QHP.
(g) No discrimination on basis of
provision of abortion. No QHP offered
through an Exchange may discriminate
against any individual health care
provider or health care facility because
of its unwillingness to provide, pay for,
provide coverage of, or refer for
abortions.
(h) Application of State and Federal
laws regarding abortions.
(1) No preemption of State laws
regarding abortion. Nothing in the
Affordable Care Act shall be construed
to preempt or otherwise have any effect
on State laws regarding the prohibition
of (or requirement of) coverage, funding,
or procedural requirements on
abortions, including parental
notification or consent for the
performance of an abortion on a minor.
(2) No effect on Federal laws
regarding abortion. Nothing in the
Affordable Care Act shall be construed
to have any effect on Federal laws
regarding:
(i) Conscience protection;
(ii) Willingness or refusal to provide
abortion; and
(iii) Discrimination on the basis of the
willingness or refusal to provide, pay
for, cover, or refer for abortion or to
provide or participate in training to
provide abortion.
(3) No effect on Federal civil rights
law. Nothing in section 1303(c) of the
Affordable Care Act shall alter the rights
and obligations of employees and
employers under Title VII of the Civil
Rights Act of 1964.
(i) Application of emergency services
laws. Nothing in the Affordable Care Act
shall be construed to relieve any health
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care provider from providing emergency
services as required by State or Federal
law, including section 1867 of the Act
(popularly known as ‘‘EMTALA’’).
§ 156.285 Additional standards specific to
the SHOP.
(a) SHOP rating and premium
payment requirements. QHP issuers
offering QHPs through a SHOP must:
(1) Accept payment from the SHOP on
behalf of a qualified employer or an
enrollee in accordance with
§ 155.705(b)(4) of this subtitle;
(2) Adhere to the SHOP timeline for
rate setting as established in
§ 155.705(b)(5) of this subtitle; and
(3) Charge the same contract rate for
a plan year.
(b) Enrollment periods for the SHOP.
QHP issuers must:
(1) Enroll a qualified employee in
accordance with the qualified
employer’s annual employee open
enrollment period described in
§ 155.725 of this subtitle;
(2) QHP issuers must provide special
enrollment periods described in
§ 155.420 of this subtitle excluding
paragraphs (d)(3) and (d)(6).
(3) Establish an effective date of
coverage in accordance with
§ 155.410(c) of this subtitle.
(c) Enrollment process for the SHOP.
A QHP issuer offering a QHP in the
SHOP must:
(1) Adhere to the enrollment process
timeline for SHOP Exchanges as
described in § 155.720(b) of this subtitle;
(2) Receive enrollment information in
an electronic format, in accordance with
the requirements in § 155.260 and
§ 155.270, from the SHOP frequently as
described in § 155.720(c) of this subtitle;
(3) Provide new enrollees with the
enrollment information package as
described in § 156.265(f) of this subtitle;
(4) Provide the summary of benefits
and coverage document to qualified
employers and qualified employees as
described in § 156.265(g) of this subtitle;
(4) Reconcile enrollment files with the
Exchange at least monthly;
(5) Acknowledge receipt of
enrollment information in accordance
with Exchange standards; and
(6) Enroll all qualified employees
consistent with the plan year of the
applicable qualified employer.
(d) Termination of coverage in the
SHOP. QHP issuers must:
(1) Abide by the following
requirements with respect to coverage
termination of enrollees in the SHOP:
(i) General requirements regarding
termination of coverage established in
§ 156.270(a);
(ii) Requirements for notices to be
provided to enrollees and qualified
PO 00000
Frm 00062
Fmt 4701
Sfmt 4702
employers in § 156.270(b) and
§ 156.290(b).
(iii) Requirements regarding
termination of coverage effective dates
as set forth in § 156.270(g).
(2) If a qualified employer chooses to
withdraw from participation in the
SHOP, the QHP issuer must terminate
coverage for all enrollees of the
withdrawing qualified employer.
§ 156.290
of QHPs.
Non-renewal and decertification
(a) Non-renewal of recertification. If a
QHP issuer elects not to seek
recertification with the Exchange, the
QHP issuer, at a minimum, must—
(1) Notify the Exchange of its decision
prior to the beginning of the
recertification process and procedures
adopted by the Exchange pursuant to
§ 155.1075 of this subtitle;
(2) Fulfill its obligation to cover
benefits for each enrollee through the
end of the plan or benefit year;
(3) Fulfill data reporting obligations
from the last plan or benefit year;
(4) Provide notice to enrollees as
described in paragraph (b) of this
section; and
(5) Terminate coverage for enrollees
in the QHP in accordance with
§ 156.270, as applicable.
(b) Notice of QHP non-renewal. If a
QHP issuer elects not to seek
recertification with the Exchange for its
QHP, the QHP issuer must provide
written notice to each enrollee.
(c) Decertification. If a QHP is
decertified by the Exchange, the QHP
issuer must terminate coverage for
enrollees only after:
(1) The Exchange has made
notification as described in § 155.1080
of this subtitle; and
(2) Enrollees have an opportunity to
enroll in other coverage.
§ 156.295 Prescription drug distribution
and cost reporting.
(a) General requirement. In a form and
manner specified by HHS, a QHP issuer
must provide to HHS the following
information:
(1) The percentage of all prescriptions
that were provided under the QHP
through retail pharmacies compared to
mail order pharmacies, and the
percentage of prescriptions for which a
generic drug was available and
dispensed compared to all drugs
dispensed, broken down by pharmacy
type, which includes an independent
pharmacy, supermarket pharmacy, or
mass merchandiser pharmacy that is
licensed as a pharmacy by the State and
that dispenses medication to the general
public), that is paid by the QHP issuer
or the QHP issuer’s contracted PBM;
E:\FR\FM\15JYP2.SGM
15JYP2
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sroberts on DSK5SPTVN1PROD with PROPOSALS
(2) The aggregate amount, and the
type of rebates, discounts or price
concessions (excluding bona fide
service fees, which include but are not
limited to distribution service fees,
inventory management fees, product
stocking allowances, and fees associated
with administrative services agreements
and patient care programs (such as
medication compliance programs and
patient education programs)) that the
QHP issuer or its contracted PBM
negotiates that are attributable to patient
utilization under the QHP, and the
aggregate amount of the rebates,
discounts, or price concessions that are
passed through to the QHP issuer, and
the total number of prescriptions that
were dispensed.
(3) The aggregate amount of the
difference between the amount the QHP
issuer pays its contracted PBM and the
amounts that the PBM pays retail
VerDate Mar<15>2010
17:18 Jul 14, 2011
Jkt 223001
pharmacies, and mail order pharmacies,
and the total number of prescriptions
that were dispensed.
(b) Confidentiality. Information
disclosed by a QHP issuer or a PBM
under this section is confidential and
shall not be disclosed by HHS or by a
QHP receiving the information, except
that HHS may disclose the information
in a form which does not disclose the
identity of a specific PBM, QHP, or
prices charged for drugs, for the
following purposes:
(1) As HHS determines to be
necessary to carry out section 1150A or
part D of title XVIII of the Act;
(2) To permit the Comptroller General
to review the information provided;
(3) To permit the Director of the
Congressional Budget Office to review
the information provided; or
(4) To States to carry out section 1311
of the Affordable Care Act.
PO 00000
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41927
(c) Penalties. A QHP issuer that fails
to report the information described in
paragraph (a) of this section to HHS or
knowingly provides false information
will be subject to the provisions of
subsection (b)(3)(C) of section 1927 of
the Act.
(Catalog of Federal Domestic Assistance
Program No. 93.773, Medicare—Hospital
Insurance; and Program No. 93.774,
Medicare—Supplementary Medical
Insurance Program)
Dated: June 29, 2011.
Donald M. Berwick,
Administrator, Centers for Medicare &
Medicaid Services.
Dated: July 7, 2011.
Kathleen Sebelius,
Secretary.
[FR Doc. 2011–17610 Filed 7–11–11; 11:15 am]
BILLING CODE 4120–01–P
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15JYP2
Agencies
[Federal Register Volume 76, Number 136 (Friday, July 15, 2011)]
[Proposed Rules]
[Pages 41866-41927]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-17610]
[[Page 41865]]
Vol. 76
Friday,
No. 136
July 15, 2011
Part II
Department of Health and Human Services
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45 CFR Parts 155 and 156
Patient Protection and Affordable Care Act; Establishment of Exchanges
and Qualified Health Plans; Proposed Rule
Federal Register / Vol. 76 , No. 136 / Friday, July 15, 2011 /
Proposed Rules
[[Page 41866]]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
45 CFR Parts 155 and 156
[CMS-9989-P]
RIN 0938-AQ67
Patient Protection and Affordable Care Act; Establishment of
Exchanges and Qualified Health Plans
AGENCY: Department of Health and Human Services.
ACTION: Proposed rule.
-----------------------------------------------------------------------
SUMMARY: This proposed rule would implement the new Affordable
Insurance Exchanges (``Exchanges''), consistent with title I of the
Patient Protection and Affordable Care Act of 2010 (Pub. L. 111-148) as
amended by the Health Care and Education Reconciliation Act of 2010
(Pub. L. 111-152), referred to collectively as the Affordable Care Act.
The Exchanges will provide competitive marketplaces for individuals and
small employers to directly compare available private health insurance
options on the basis of price, quality, and other factors. The
Exchanges, which will become operational by January 1, 2014, will help
enhance competition in the health insurance market, improve choice of
affordable health insurance, and give small businesses the same
purchasing clout as large businesses.
A detailed Preliminary Regulatory Impact Analysis associated with
this proposed rule is available at https://cciio.cms.gov under
``Regulations and Guidance.'' A summary of the aforementioned analysis
is included as part of this proposed rule.
DATES: To be assured consideration, comments must be received at one of
the addresses provided below, no later than 5 p.m. Eastern Standard
Time (EST) on September 28, 2011.
ADDRESSES: In commenting, please refer to file code CMS-9989-P. Because
of staff and resource limitations, we cannot accept comments by
facsimile (FAX) transmission.
You may submit comments in one of four ways (please choose only one
of the ways listed):
1. Electronically. You may submit electronic comments on this
regulation to https://www.regulations.gov. Follow the instructions under
the ``More Search Options'' tab.
2. By regular mail. You may mail written comments to the following
address ONLY: Centers for Medicare & Medicaid Services, Department of
Health and Human Services, Attention: CMS-9989-P, P.O. Box 8010,
Baltimore, MD 21244-8010.
Please allow sufficient time for mailed comments to be received
before the close of the comment period.
3. By express or overnight mail. You may send written comments to
the following address ONLY: Centers for Medicare & Medicaid Services,
Department of Health and Human Services, Attention: CMS-9989-P, Mail
Stop C4-26-05, 7500 Security Boulevard, Baltimore, MD 21244-1850.
4. By hand or courier. If you prefer, you may deliver (by hand or
courier) your written comments before the close of the comment period
to either of the following addresses:
a. For delivery in Washington, DC--Centers for Medicare & Medicaid
Services, Department of Health and Human Services, Room 445-G, Hubert
H. Humphrey Building, 200 Independence Avenue, SW., Washington, DC
20201.
(Because access to the interior of the Hubert H. Humphrey Building
is not readily available to persons without Federal government
identification, commenters are encouraged to leave their comments in
the CMS drop slots located in the main lobby of the building. A stamp-
in clock is available for persons wishing to retain a proof of filing
by stamping in and retaining an extra copy of the comments being
filed.)
b. For delivery in Baltimore, MD--Centers for Medicare & Medicaid
Services, Department of Health and Human Services, 7500 Security
Boulevard, Baltimore, MD 21244-1850.
If you intend to deliver your comments to the Baltimore address,
please call telephone number (410) 786-9994 in advance to schedule your
arrival with one of our staff members.
Comments mailed to the addresses indicated as appropriate for hand
or courier delivery may be delayed and received after the comment
period.
Submission of comments on paperwork requirements. You may submit
comments on this document's paperwork requirements by following the
instructions at the end of the ``Collection of Information
Requirements'' section in this document. For information on viewing
public comments, see the beginning of the ``SUPPLEMENTARY INFORMATION''
section.
FOR FURTHER INFORMATION CONTACT:
Laurie McWright at (301) 492-4372 for general information matters.
Alissa DeBoy at (301) 492-4428 for general information and matters
related to part 155.
Michelle Strollo at (301) 492-4429 for matters related to enrollment.
Pete Nakahata at (202) 680-9049 for matters related to part 156.
SUPPLEMENTARY INFORMATION:
Abbreviations
Affordable Care Act--The Affordable Care Act of 2010 (which is
the collective term for the Patient Protection and Affordable Care
Act (Pub. L. 111-148) and the Health Care and Education
Reconciliation Act (Pub. L. 111-152))
BHP Basic Health Program
CAHPS Consumer Assessment of Healthcare Providers and Systems
CHIP Children's Health Insurance Program
CMS Centers for Medicare & Medicaid Services
DOL U.S. Department of Labor
ERISA Employee Retirement Income Security Act (29 U.S.C. section
1001, et seq.)
FEHBP Federal Employees Health Benefits Program
HEDIS Healthcare Effectiveness Data and Information Set
HHS U.S. Department of Health and Human Services
HIPAA Health Insurance Portability and Accountability Act of 1996
(Pub. L. 104-191)
HMO Health Maintenance Organization
IHS Indian Health Service
IRS Internal Revenue Service
NAIC National Association of Insurance Commissioners
NCQA National Committee for Quality Assurance
OMB Office of Management and Budget
OPM Office of Personnel Management
PBM Pharmacy Benefit Manager
PHS Act Public Health Service Act
PPO Preferred Provider Organization
QHP Qualified Health Plan
SHOP Small Business Health Options Program
SSA Social Security Administration
The Act Social Security Act
The Code Internal Revenue Code of 1986
Executive Summary: Starting in 2014, individuals and small
businesses will be able to purchase private health insurance through
State-based competitive marketplaces called Affordable Insurance
Exchanges, or ``Exchanges.'' Exchanges will offer Americans
competition, choice, and clout. Insurance companies will compete for
business on a level playing field, driving down costs. Consumers will
have a choice of health plans to fit their needs. And Exchanges will
give individuals and small businesses the same purchasing clout as big
businesses. The Departments of Health and Human Services, Labor, and
the Treasury (the Departments) are working in close coordination to
release guidance related to Exchanges in several phases. The first in
this series was a Request for Comment relating to Exchanges, published
in the Federal Register on August 3, 2010 (75 FR 45584). Second,
[[Page 41867]]
Initial Guidance to States on Exchanges was issued on November 18,
2010. Third, a proposed rule for the application, review, and reporting
process for waivers for State innovation was published in the Federal
Register on March 14, 2011 (76 FR 13553). Fourth, two proposed
regulations, including this one, are published in this issue of the
Federal Register to implement components of the Exchange and health
insurance premium stabilization policies in the Affordable Care Act.
This proposed rule: (1) Sets forth the Federal requirements that
States must meet if they elect to establish and operate an Exchange;
(2) outlines minimum requirements that health insurance issuers must
meet to participate in an Exchange and offer qualified health plans
(QHPs); and (3) provides basic standards that employers must meet to
participate in the Small Business Health Options Program (SHOP). The
intent of this proposed rule is to afford States substantial discretion
in the design and operation of an Exchange. Greater standardization is
proposed where required by the statute or where there are compelling
practical, efficiency or consumer protection reasons. This proposed
rule does not address all of the Exchange provisions in the Affordable
Care Act; additional guidance on the establishment and operation of
Exchanges will be provided in forthcoming proposed rules.
Submitting Comments: We welcome comments from the public on all
issues set forth in this proposed rule to assist us in fully
considering issues and developing policies. Comments will be most
useful if they are organized by the section of the proposed rule to
which they apply. You can assist us by referencing the file code [CMS-
9989-P] and the specific ``issue identifier'' that precedes the section
on which you choose to comment.
Inspection of Public Comments: All comments received before the
close of the comment period are available for viewing by the public,
including any personally identifiable or confidential business
information that is included in a comment. We post all electronic
comments received before the close of the comment period on the
following public Web site as soon as possible after they have been
received: https://www.regulations.gov. Follow the search instructions on
that Web site to view public comments. Comments received timely will be
available for public inspection as they are received, generally
beginning approximately 3 weeks after publication of a document, at
Room 445-G, Department of Health and Human Services, Hubert H. Humphrey
Building, 200 Independence Avenue, SW., Washington, DC 20201, Monday
through Friday of each week from 8:30 a.m. to 4 p.m. to schedule an
appointment to view public comments, call 1-800-743-3951.
Table of Contents
I. Background
A. Legislative Overview
1. Legislative Requirements for Establishing Exchanges
2. Legislative Requirements for Related Provisions
B. Request for Comment
C. Structure of the Proposed Rule
II. Provisions of the Proposed Regulation
A. Part 155--Exchange Establishment Standards and Other Related
Standards Under the Affordable Care Act
1. Subpart A--General Provisions
2. Subpart B--General Standards Related to the Establishment of
an Exchange by a State
3. Subpart C--General Functions of an Exchange
4. Subpart D--Reserved
5. Subpart E--Exchange Functions in the Individual Market:
Enrollment in Qualified Health Plans
6. Subpart F--Reserved
7. Subpart G--Reserved
8. Subpart H--Exchange Functions: Small Business Health Options
Program (SHOP)
9. Subpart I--Reserved
10. Subpart J--Reserved
11. Subpart K--Exchange Functions: Certification of Qualified
Health Plans
B. Part 156--Health Insurance Issuer Standards Under the
Affordable Care Act, Including Standards Related to Exchanges
1. Subpart A--General Provisions
2. Subpart B--Reserved
3. Subpart C--Qualified Health Plan Minimum Certification
Standards
III. Collection of Information Requirements
IV. Summary of Regulatory Impact Analysis
V. Regulatory Flexibility Act
VI. Unfunded Mandates
VII. Federalism
VIII. Regulations Text
I. Background
A. Legislative Overview
1. Legislative Requirements for Establishing Exchanges
Section 1311(b) and section 1321(b) of the Affordable Care Act
provide that each State has the opportunity to establish an Exchange(s)
that: (1) Facilitates the purchase of insurance coverage by qualified
individuals through qualified health plans (QHPs); (2) assists
qualified employers in the enrollment of their employees in QHPs; and
(3) meets other requirements specified in the Affordable Care Act.
Section 1321 of the Affordable Care Act discusses State flexibility
in the operation and enforcement of Exchanges and related requirements.
In this proposed rule, we aim to encourage State flexibility within the
boundaries of the law. Each State electing to establish an Exchange
must adopt the Federal standards contained in this law and in this
proposed rule, or have in effect a State law or regulation that
implements these Federal standards. Section 1311(k) further specifies
that Exchanges may not establish rules that conflict with or prevent
the application of regulations promulgated by the Secretary. Section
1311(d) describes the minimum functions of an Exchange, including the
certification of QHPs.
Section 1321(c)(1) requires the Secretary to establish and operate
such Exchange within States that either: (1) Do not elect to establish
an Exchange, or (2) as determined by the Secretary on or before January
1, 2013, will not have an Exchange operable by January 1, 2014. Section
1321(a) also provides broad authority for the Secretary to establish
standards and regulations to implement the statutory requirements
related to Exchanges, QHPs, and other components of title I of the
Affordable Care Act.
Unless otherwise specified, the provisions in this proposed rule
related to the establishment of minimum functions of an Exchange are
based on the general authority of the Secretary under section
1321(a)(1) of the Affordable Care Act. Section 1321(a)(2) requires the
Secretary to engage in consultation to ensure balanced representation
among interested parties. We describe the consultation activities the
Secretary has undertaken later in this introduction.
2. Legislative Requirements for Related Provisions
Subtitle K of title II of the Affordable Care Act, Protections for
American Indians and Alaska Natives, section 2901, extends special
benefits and protections to Indians including limits on cost sharing
and payer of last resort requirements for health programs operated by
the Indian Health Service (IHS), Indian tribes, tribal organizations,
and urban Indian organizations. We propose some provisions under this
authority in subpart C of part 156, and we expect to address others in
future rulemaking.
Section 6005 of the Affordable Care Act creates new section 1150A
of the Act, which requires QHP issuers, and sponsors of certain plans
offered under part D or title XVIII of the Act, to provide data on the
cost and distribution of prescription drugs covered by the plan. We
propose to
[[Page 41868]]
codify these requirements under this authority in part 156, subpart C.
B. Stakeholder Consultation and Input
On August 3, 2010, HHS published a Request for Comment (the RFC)
inviting the public to provide input regarding the rules that will
govern the Exchanges. In particular, HHS asked States, tribal
representatives, consumer advocates, employers, insurers, and other
interested stakeholders to comment on the types of standards Exchanges
should be required to meet. The comment period closed on October 4,
2010. This proposed rule does not directly respond to comments from the
RFC; however, the comments received are described at the beginning of
each subpart and referred to, where applicable, when discussing
specific regulatory proposals.
The public response to the RFC yielded comment submissions from
consumer advocacy organizations, medical and health care professional
trade associations and societies, medical and health care professional
entities, health insurers, insurance trade associations, members of the
general public, and employer organizations. The majority of the
comments were related to the general functions and requirements for
Exchanges, QHPs, eligibility and enrollment, and coordination with
Medicaid. We intend to respond to comments from the RFC, along with
comments received on this proposed rule, as part of the final rule.
In addition to the RFC, HHS has consulted with stakeholders through
weekly meetings with the National Association of Insurance
Commissioners (NAIC), regular contact with States through the Exchange
grant process, and meetings with tribal representatives, health
insurance issuers, trade groups, consumer advocates, employers, and
other interested parties. This consultation will continue throughout
the development of Exchange guidance.
C. Structure of the Proposed Rule
The regulations outlined in this notice of proposed rulemaking will
be codified in the new 45 CFR parts 155 and 156. Part 155 outlines the
proposed standards for States relative to the establishment of
Exchanges and outlines the proposed standards required of Exchanges
related to minimum Exchange functions. Part 156 outlines the proposed
standards for health insurance issuers with respect to participation in
an Exchange, including the minimum certification requirements for QHPs.
Many provisions in part 155 have parallel requirements under part 156
because the Affordable Care Act creates complementary responsibilities
for Exchanges and QHP issuers. Where possible, there are cross-
references between parts 155 and 156 to avoid redundancy.
Subjects included in the Affordable Care Act to be addressed in
separate rulemaking include but are not limited to: (1) Standards for
individual eligibility for participation in the Exchange, advance
payments of the premium tax credit, cost-sharing reductions, and
related health programs and appeals of eligibility determinations; (2)
standards outlining the Exchange process for issuing certificates of
exemption from the individual responsibility requirement and payment
under section 1411(a)(4); (3) defining essential health benefits,
actuarial value and other benefit design standards; and (4) standards
for Exchanges and QHP issuers related to quality.
We note that the health plan standards set forth under this
proposed rule are, for the most part, strictly related to QHPs offered
through the Exchange and not the entire individual and small group
market. Various sections added to the Public Health Service (PHS) Act,
and incorporated by reference into ERISA and the Code, by the
Affordable Care Act extend some of the requirements in this proposed
rule to the non-QHP market. Such requirements for the entire individual
and small and large group markets already have been, and will continue
to be, addressed in separate rulemaking issued by HHS, and the
Departments of Labor and the Treasury.
II. Provisions of the Proposed Regulation
A. Part 155--Exchange Establishment Standards and Other Related
Standards Under the Affordable Care Act
1. Subpart A--General Provisions
a. Basis and Scope (Sec. 155.10)
Section 155.10 of subpart A specifies the general statutory
authority for and scope of standards proposed in part 155 that
establish minimum requirements for the State option to establish an
Exchange, minimum Exchange functions, enrollment periods, minimum SHOP
functions, and certification of QHPs. In general, this NPRM is based on
the broad rulemaking authority of 1321(a)(1) as well as other specific
statutory provisions identified in the preamble where appropriate.
b. Definitions (Sec. 155.20)
Under Sec. 155.20, we set forth definitions for terms that are
used throughout part 155. For the most part, the definitions presented
in Sec. 155.20 are taken directly from the Affordable Care Act or from
existing regulations, unless otherwise specified. Some new definitions
were created for the purposes of carrying out regulations proposed in
part 155. When a term is defined in part 155 other than in subpart A,
the definition of the term is applicable only to the relevant subpart
or section. The application of the terms defined in this section is
limited to this proposed rule.
Several terms are defined by the Affordable Care Act, including
``individual market'' (section 1304(a)(2)), ``small group market''
(section 1304(b)(2)), ``qualified employer'' (section 1312(f)(2)),
``qualified individual'' (section 1312(f)(1)), ``qualified health
plan'' (section 1301(a)(1)), ``cost sharing'' (section 1302(c)(3)),
``Navigator'' (section 1311(i)), ``plain language'' (section
1311(e)(3)(B)), ``health plan'' (section 1301(b)(1)), ``eligible
employer-sponsored plan'' and ``minimum essential coverage'' (section
5000A(f)(1) of the Code, as added by section 1501(f)), ``large
employer'' and ``small employer'' (section 1304(b)), and ``State''
(section 1304(d)). The term ``Code'' refers to the Internal Revenue
Code of 1986.
The definition for an ``Exchange'' in Sec. 155.20 is drawn from
the statutory text in section 1311(d)(1) and 1311(d)(2)(A). We
interpret section 1321(c) of the Affordable Care Act to mean that this
definition includes an Exchange established or operated by the Federal
government if a State does not establish an Exchange. Also, pursuant to
section 1311(b)(1)(B), we interpret the term ``Exchange'' to be
inclusive of the operation of a SHOP, which we define based on that
section as well.
Some definitions were taken from other interim final regulations
issued previously pursuant to the Affordable Care Act, including the
term ``lawfully present'' from Sec. 152.2 of this chapter and the term
``grandfathered plan'' from Sec. 147.140 of this chapter. The
definitions for the terms ``group health plan,'' ``health insurance
issuer,'' and ``health insurance coverage'' are cross-referenced to the
definitions established in Sec. 144.103. The definition for the term
``employee'' is taken from the PHS Act, which refers to section 3(6) of
ERISA. Under ERISA, the term employee means any individual employed by
an employer. The definition of ``employer'' is taken as well from the
PHS Act, which refers to section 3(5) of ERISA. We note that coverage
for only a sole proprietor, certain owners of S corporations, and
certain relatives of
[[Page 41869]]
each of the above would not constitute a group health plan under ERISA
section 732(a) (29 U.S.C. section 1191a(a)) and would not be entitled
to purchase in the small group market under Federal law.
We create several definitions regarding eligibility and enrollment
for the purpose of this proposed rule, including ``advance payments of
the premium tax credit,'' ``annual open enrollment period,''
``applicant,'' ``cost-sharing reductions,'' ``initial enrollment
period,'' and ``special enrollment period.'' Several other definitions
used throughout this proposed rule are established for various
purposes, including the terms: ``agent or broker,'' ``benefit year,''
``enrollee,'' ``plan year,'' and ``Exchange service area.''
In the following paragraphs, we discuss the proposed definitions
where more clarity is warranted. We note that we interpret the term
``cost sharing'' as defined in section 1302(c)(3) of the Affordable
Care Act to apply to payments for deductibles, copayments, coinsurance
or similar charges related to the essential health benefits only. This
is consistent with the definition of actuarial value in section
1302(d)(2) of the Affordable Care Act, which specifies that actuarial
value shall apply only to the essential health benefits; section
1402(c)(4), which applies cost-sharing reductions only to essential
health benefits; and section 1302(c)(3)(ii), which applies any other
payments only to essential health benefits.
The term ``qualified employer'' is defined in section 1312(f)(2) of
the Affordable Care Act as a small employer that elects to make, at a
minimum, all full-time employees eligible for coverage in a qualified
health plan. While the definition indicates that a qualified employer
is a ``small employer,'' the Affordable Care Act provides that,
beginning in 2017, States will have the option to allow issuers to
offer QHPs in the large group market through the SHOP. The Affordable
Care Act also defines a small employer, for the purposes of health
coverage, as an employer with at least one but not more than 100
employees. Pursuant to 1304(b)(3), each State has the option to limit
small employers to having no more than 50 employees until 2016. We
clarify that the scope of the term qualified employer is expected to
vary among States and over time. The term ``qualified employee'' refers
to employees offered coverage through a SHOP by a qualified employer.
We propose several terms to define an individual's participation in
an Exchange at different periods in the process for individuals,
employers, or employees. The terms are ``applicant,'' ``qualified
individual/qualified employer/qualified employee,'' and ``enrollee.''
An applicant is an individual who is seeking an eligibility
determination to enroll in a QHP in the Exchange, to receive advance
payments of the premium tax credit or cost-sharing reductions, or to
receive benefits through other State health programs. In the context of
a SHOP, the term applicant indicates an employer or employee. The term
``qualified individual'' is based on section 1312(f)(1) of the
Affordable Care Act. Although the Affordable Care Act does not
specifically indicate in section 1312(f)(1) that a qualified individual
is one who has been determined eligible to participate in an Exchange,
we have interpreted it and propose to use the term to mean that the
individual has been determined eligible based on the context in which
the term is used in other provisions. For example, section
1312(d)(3)(C) states that ``a qualified individual may enroll in any
qualified health plan'' and section 1311(d)(2) states that ``an
Exchange shall make available qualified health plans to qualified
individuals and qualified employers.'' These provisions suggest that a
qualified individual is one who is already determined eligible to
participate in an Exchange. Similarly, ``qualified employee'' and
``qualified employer'' are terms to indicate an employee or employer
that has been determined eligible to participate in a SHOP.
We propose to use the term ``enrollee'' to describe a qualified
individual or qualified employee who has enrolled in a QHP. Although
not a defined term, we use the word ``consumer'' throughout discussion
in this NPRM. We generally use the term to mean qualified individuals,
qualified employers, or qualified employees, as indicated by the
context. In some places, the term may be used to generally describe any
potential purchaser of health coverage.
For the purposes of this proposed rule, any reference to the term
``issuer,'' meaning a health insurance issuer, qualified health plan
issuer, or QHP issuer, is used in making reference to requirements on
or actions taken by the entity that offers health plans. A ``health
plan,'' ``qualified health plan,'' or ``QHP'' is defined as a discrete
combination of benefits and cost-sharing that is offered by a health
insurance issuer and in which an individual or group can enroll.
We propose to define ``health plan'' in accordance with section
1301(b)(1) of the Affordable Care Act to encompass health insurance
coverage and a group health plan. The Affordable Care Act specifies
that, except to the extent specified, the term ``health plan'' shall
not include a group health plan or multiple employer welfare
arrangement (MEWA) to the extent the plan or arrangement is not subject
to State insurance regulation under section 514 of ERISA. However, we
recognize that section 514 of ERISA allows State regulations of MEWAs,
provided that such regulation does not conflict with standards of
ERISA. We request comment on how to reconcile this inconsistency. We
have also received questions about whether Taft-Hartley plans and
church plans can participate in the Exchange. We request comment on how
such plans could potentially provide coverage opportunities through the
Exchange.
We recognize that the term health plan is sometimes used
colloquially in a way that is interchangeable with health insurance
issuer, but for the sake of clarity we refer to the entity offering
coverage as the issuer and the coverage being purchased as the health
plan within this proposed rule.
For the purposes of this proposed rule, the term ``qualified health
plan'' denotes a health plan that is certified to be offered through an
Exchange as a QHP, while a ``qualified health plan issuer'' is an
issuer that is subject to requirements in this proposed rule related to
the offering of QHPs through the Exchange. We note that ``QHP issuer''
and ``health insurance issuer'' generally refer to the same entity, but
the former is used to describe a health insurance issuer that is
offering a QHP through an Exchange, and therefore, must meet the
requirements set forth in this NPRM related to such offerings. As a
general theme, we use the word ``qualified'' to denote an individual or
an entity eligible to participate, where applicable, in an Exchange or
a product eligible to be offered through the Exchange. In this proposed
rule, ``qualified health plan'' only refers to those QHPs that are
certified by and offered through an Exchange; however, a QHP issuer is
not precluded from offering the certified QHP outside of an Exchange.
We include two separate terms related to defining the time an
individual or family is covered by health insurance: ``Benefit year''
and ``plan year.'' Benefit year refers to coverage that begins on
January 1 and lasts for the duration of a calendar year. This is
typically used to refer to coverage in the individual market. ``Plan
year'' is used to refer to any rolling consecutive 12-month period of
coverage. This is typically used when referring to coverage through
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the small group market, which becomes effective on a rolling basis
depending on when the small employer first offers or purchases the
health plan.
The terms ``eligible employer-sponsored plan'' and ``minimum
essential coverage'' have the meaning provided in statute and
applicable regulations. In accordance with section 36B(c)(2)(B) of the
Code, as added by section 1401(a) of the Affordable Care Act, an
individual is ineligible for advance payments of the premium tax credit
if he or she is eligible for ``minimum essential coverage'' (other than
coverage in the individual market), which includes coverage through an
``eligible employer-sponsored plan.'' However, section 36B(c)(2)(C) of
the Code specifies exceptions under which an individual who is eligible
for an ``eligible employer-sponsored plan'' is eligible for advance
payments of the premium tax credit; specifically, if such coverage is
unaffordable or does not meet a minimum value requirement.
2. Subpart B--General Standards Related to the Establishment of an
Exchange by a State
The Affordable Care Act sets forth general standards related to the
establishment of a State Exchange and provides a number of areas where
States that choose to operate an Exchange may exercise discretion in
making decisions about Exchange operations. Under the statute, States
have choices regarding the structure and governance of their Exchanges.
For example, a State may establish an Exchange as a State agency or as
a non-profit organization, and may choose to contract with other
eligible entities to carry out various functions of the Exchange. A
State may also choose to partner with other States to form a regional
Exchange, or may establish one or more subsidiary Exchanges within the
State. This subpart sets forth approval standards for State Exchanges
as well as the process by which HHS will determine whether a State
Exchange meets those standards.
HHS has pursued various forms of collaboration with the States to
facilitate, streamline and simplify the establishment of an Exchange in
every State. These efforts have made it clear that for a variety of
reasons including reducing redundancy, promoting efficiency, and
addressing the tight implementation timelines authorized under the
Affordable Care Act, States may find it advantageous to draw on a
combination of their own work plus business services developed by other
States and the Federal government as they move toward certification.
Some States have expressed a preference for a flexible State
partnership model combining State-designed and operated business
functions with Federally-designed and operated business functions.
Examples of such shared business functions might include eligibility
and enrollment, financial management, and health plan management
systems and services. We note that States have the option to operate an
exclusively State-based Exchange. HHS is exploring different
partnership models that would meet the needs of States and Exchanges.
In response to the RFC, we received numerous comments related to
the establishment of State Exchanges. In general, the comments focused
on how to balance the need for State flexibility against the need for
consistency. We also received numerous comments related to the
governance structure of the Exchanges and the establishment of regional
or subsidiary Exchanges. We considered these comments as we developed
the proposed rule.
a. Establishment of a State Exchange (Sec. 155.100)
Sections 1311(b) and 1321(b) of the Affordable Care Act provide
each State with the option to elect to establish an Exchange for the
individual and small group markets. We propose to codify this option in
paragraph (a).
In paragraph (b), we propose to codify section 1311(d)(1) of the
Affordable Care Act that an Exchange must be a governmental agency or
non-profit entity established by the State. We also propose that the
governance structure of the Exchange must be established and operated
consistent with the requirements in Sec. 155.110. A governmental
agency could be an existing State executive branch agency or an
independent public agency. When reviewing the types of governmental
agencies that could serve as an Exchange, States should consider the
costs and benefits of utilizing the accountability structure within an
existing agency versus the need to establish a governing body for an
independent public agency. Additionally, each State will need to follow
its own laws related to the establishment of non-profit organizations.
A State could operate an Exchange through an existing non-profit that
was established by a State, or by establishing a new non-profit
organization or corporation. Under any scenario, the management
structure of the Exchange must be accountable for Exchange oversight
and performance.
While a number of commenters on the RFC expressed concern over the
operation of Exchanges by non-profit entities, we do not propose to
limit the States' discretion to choose this type of entity beyond the
minimum standards proposed in Sec. 155.110. However, we note that
States should consider the relative merits of operating an Exchange
through a non-profit entity. Non-profit entities may be able to operate
without some of the restrictions that can limit the flexibility of
governmental agencies; however, non-profit entities may face
limitations performing functions that are typically governmental in
nature. In light of these concerns, we note suggestions by some
commenters that States consider establishing independent public/
governmental agencies with flexible hiring and operational practices or
establishing non-profit entities with governing bodies that are
appointed and overseen by States.
b. Approval of a State Exchange (Sec. 155.105)
In paragraph (a) of proposed Sec. 155.105, we propose to codify
section 1321(c)(1)(B) of the Affordable Care Act that directs the
Secretary to determine by January 1, 2013 whether a State's Exchange
will be fully operational by January 1, 2014. We believe that ``fully
operational'' means that an Exchange is capable of beginning operations
by October 1, 2013 to support the initial open enrollment period
proposed in Sec. 155.410. HHS will make this determination through
applying the State Exchange approval standards and process established
in this section.
In paragraph (b), we outline the standards upon which HHS will
approve a State Exchange. First, an Exchange must be established
consistent with this subpart and be capable of carrying out the
required functions of an Exchange consistent with the subparts
contained within this part, including: subpart C related to minimum
Exchange functions; subpart E related to enrollment; subpart H related
to the operation of a SHOP; and subpart K related to certification of
QHPs. Second, an Exchange must be able to comply with the information
requirements established pursuant to section 36B of the Code with
respect to advance payments of the premium tax credit and in accordance
with future rulemaking. Third, a State seeking approval of an Exchange
must agree to perform its responsibilities related to the operation of
a reinsurance program, set forth in the proposed rule, the Affordable
Care Act; Standards Related to Reinsurance, Risk Corridors and Risk
Adjustment published in this issue of the Federal Register. According
to section 1341 of the Affordable Care Act, each State must
[[Page 41871]]
include in the standards it adopts under section 1321(b) related to the
election to operate a State Exchange the Federal requirements for State
reinsurance programs, and must also establish or enter into a contract
with one or more applicable reinsurance entities to carry out the
reinsurance program.
Finally, the entire geographic area of a State must be covered by
one or more Exchanges. A State could meet this requirement by having a
combination of a regional Exchange and one or more subsidiary Exchanges
although to minimize consumer confusion, only one Exchange may operate
in each geographically distinct area. To the extent that more than one
Exchange is established in a State, we encourage each Exchange to
ensure that consumers understand which Exchange they should utilize to
access health insurance coverage.
In paragraph (c), we outline the process through which HHS will
approve a State Exchange. In paragraph (c)(1), we propose that to
initiate the State Exchange approval process, a State must elect to
establish an Exchange by submitting an Exchange Plan to HHS, which
constitutes the State's application for approval of its Exchange. The
Exchange Plan will be submitted through a procedure to be described in
additional guidance. As part of the Exchange Plan, the State will be
asked to provide detailed information on how it will meet each of the
standards described in paragraph (b) of this section. We expect that
the Exchange Plan will include copies of any agreements into which the
Exchange has entered to carry out one or more of the Exchange's
responsibilities in accordance with Sec. 155.110, as well as
additional supporting documentation. We plan to issue a template
outlining the required components of the Exchange Plan, subject to the
notice and comment process under the Paperwork Reduction Act. States
are encouraged to leverage the implementation plans that are required
as part of reporting on State Exchange grant awards when preparing to
submit an Exchange Plan.
In paragraph (c)(2), we propose that each State applying for
approval of its Exchange be subject to an assessment to be carried out
by HHS to evaluate a State's operational readiness to execute its
Exchange Plan. HHS will coordinate the readiness assessment process
with the grants monitoring process under the State planning and
establishment grants. This process may include meetings with State and
Exchange officials as well as conference calls and on-site visits. HHS
will issue additional guidance on the structure for and schedule of
these assessments.
In paragraph (d), we propose that each State must receive written
approval or conditional approval of its Exchange Plan in order to be
approved to operate. If approved, the Exchange Plan will constitute an
agreement between HHS and the Exchange to adhere to the contents of the
Exchange Plan. We also note that, although the statute requires HHS to
approve State Exchanges no later than January 1, 2013, there will be
systems development and contracting activities that continue to occur
in 2013 after the statutory deadline for approval. In order to
accommodate States that are making progress towards the operational
date of January 1, 2014, HHS may issue a conditional approval. The
conditional approval would presume that the State's Exchange would be
operational by January 1, 2014 even if it cannot demonstrate complete
readiness on January 1, 2013. HHS would continue to work with and
monitor the progress of States with conditional approval until a
determination of full approval is made, or until the conditional
approval is revoked.
We also note that we are considering establishment of a review
process for the Exchange Plan that is similar to Medicaid and CHIP for
which there would be 90 days to review the plan for either approval or
denial, or to request comment. If additional information is requested
and received from the State, HHS would have 90 days to either approve
or disapprove the plan. We seek comments on the appropriateness of this
process and timeline.
In paragraph (e), we propose that a State must notify HHS before
significant changes are made to the Exchange Plan and that an Exchange
must receive written approval of significant changes from HHS before
they may be effective. We are considering utilizing the State Plan
Amendment process in place for Medicaid and CHIP. We seek comment on
this approach. By establishing an ongoing dialogue with each State, HHS
will be able to provide technical assistance and support to ensure that
each Exchange is operating in compliance with Federal requirements.
Significant changes could include altering a key function of the
Exchange operations, changing a crucial timeframe for certain
functions, or other changes to the Exchange Plan that would have an
impact on the operation of the Exchange. While not exhaustive, changes
within this scope could also include changes to: (1) Exchange
governance structure, (2) State laws or regulations, (3) IT systems or
functionality, (4) the QHP certification process, and (5) the process
for enrollment into a QHP. We expect to issue further guidance on this
process.
In paragraph (f), we propose to codify the statutory requirement in
section 1321(c)(1) of the Affordable Care Act that if a State elects
not to establish an Exchange, or if the State's Exchange is not
approved, HHS, either directly or through agreement with a non-profit
entity, must establish and operate an Exchange in that State. We also
identify the standards in this proposed regulation that would apply to
a Federally-facilitated Exchange, which generally include all
requirements of this part except for Exchange approval requirements and
other specific State Exchange requirements.
c. Election To Operate an Exchange After 2014 (Sec. 155.106)
In paragraph (a), we propose an approval process for a State that
does not have in place an approved or conditionally approved Exchange
Plan and operational readiness assessment by January 1, 2013. We
propose to allow States the flexibility of seeking approval to operate
an Exchange even if a State is not approved to operate by January 1,
2013. We propose in paragraph (a)(1) that a State electing to seek
initial approval of its Exchange after January 1, 2013 must comply with
the standards and process set forth in Sec. 155.105. We propose in
paragraph (a)(2) that a State electing to operate an Exchange after
2014 must have in effect an approved or conditionally approved Exchange
Plan at least 12 months prior to the first effective date of coverage.
We assume that the first effective date of coverage will fall on
January 1 of any given year because of the standardized annual open
enrollment periods, so the approval or conditional approval would have
to be in effect by January 1 of the prior year; these dates would align
future Exchange Plan approvals with the initial approval timeline set
forth in statute. We note that we expect that an Exchange would have an
open enrollment period prior to the first effective date of coverage.
In paragraph (a)(3), we propose that such a State must work with
HHS to develop a plan to transition from a Federally-facilitated
Exchange to a State Exchange. We anticipate that this would include the
smooth transition of operational functions from the Federally-
facilitated Exchange to the State Exchange, including transitioning
enrollees from QHPs certified by the Federally-facilitated Exchange to
QHPs certified by a State Exchange, which may or may not differ.
[[Page 41872]]
In paragraph (b), we propose a process to allow a State-operated
Exchange to cease its operations after January 1, 2014 and to elect to
have the Federal government establish and operate an Exchange within
the State. If a State determines that it will no longer operate an
Exchange after January 1, 2014, we propose in paragraph (b)(1) that the
State must notify HHS of this determination 12 months prior to ceasing
its operations. Also, we propose in paragraph (b)(2) that the Exchange
must collaborate with HHS on the development and execution of a
transition plan and process to facilitate operation of a Federally-
facilitated Exchange. We estimate that we will need 12 months to
establish a Federally-facilitated Exchange in a State due to the time
required to set up the necessary information technology and QHP
certification process.
d. Entities Eligible To Carry Out Exchange Functions (Sec. 155.110)
Section 1311(f)(3) of the Affordable Care Act provides an Exchange
with the authority to contract with eligible entities to carry out one
or more of the responsibilities of an Exchange, which we propose to
codify in paragraph (a) of Sec. 155.110. The minimum requirements set
forth in the statute, and which are proposed in paragraph (a), specify
that an eligible entity is one that: (1) Is incorporated under and
subject to the laws of one or more States, (2) has demonstrated
experience on a State or regional basis in the individual and small
group markets and in benefits coverage, and (3) is not a health
insurance issuer or treated as a health insurance issuer. An eligible
entity also includes the State Medicaid agency. We also interpret this
language as allowing an Exchange to contract with the State Medicaid
agency through which the State Medicaid agency determines eligibility
on behalf of the Exchange. This authority is also provided in section
1413(d)(2) of the Affordable Care Act. We note that there may be ways
in which an Exchange and the Federal government can work in partnership
to carry out certain activities. Underlying this NPRM and the
cooperative agreement funding opportunities provided to States is a
philosophy of Federal and State partnership. As States, and the Federal
government in connection with the Federally-facilitated Exchange,
develop expertise and implement the infrastructure for Exchange
operations, we anticipate sharing of information and ideas. We welcome
comment on how to implement or construct a partnership model consistent
with sections 1311(f)(3) and 1311(d)(5) of the Affordable Care Act.
In paragraph (b), to the extent that the Exchange establishes
contracting arrangements with outside entities, we propose that the
Exchange remains responsible for meeting all Federal requirements
related to contracted functions. Pursuant to these provisions, States
have flexibility to determine appropriate contracting entities within
legal limits. We invite comment on the extent to which we should place
conflict of interest requirements on contracted entities.
In paragraph (c), we propose that if the Exchange is an independent
State agency or not-for-profit entity established by the State and not
an existing State agency, it must have a clearly defined governing
board that meets certain minimum requirements outlined in paragraphs
(c)(1) through (4). Further, the Exchange must submit detailed
information on its accountability structure in its Exchange Plan, as
described in Sec. 155.105(c).
In paragraph (c)(1), we propose that the Exchange accountability
structure be administered under a formal, publicly-adopted operating
charter or by-laws. This provision ensures transparency of the
governing board structure for the public. In paragraph (c)(2), we
propose that the Exchange board must hold regular public meetings for
which the public is provided advance notice to provide them with
opportunities to observe and comment on Exchange policies and
procedures.
In paragraphs (c)(3) and (c)(4), we propose standards on the
membership of an Exchange governing board related to conflicts of
interest and management qualifications. Exchanges are intended to
support consumers, including small businesses, and as such, the
majority of the voting members of governing boards should be
individuals who represent their interests. We propose in paragraph
(c)(3) that the voting members of an Exchange governing board represent
consumer interests by ensuring that membership may not consist of a
majority of representatives of health insurance issuers, agents, or
brokers, or any other individual licensed to sell health insurance. We
invite comment on the extent to which these categories of
representatives with potential conflicts of interest should be further
specified and on the types of representatives who have potential
conflicts of interest. We propose these categories as a minimum Federal
standard. A State may wish to adopt more stringent or specialized
conflict of interest requirements than those used in connection with
regular governmental operations.
In paragraph (c)(4), we propose that the Exchange governing body
ensure that a majority of members have relevant experience in health
benefits administration, health care finance, health plan purchasing,
health care delivery system administration, public health, or health
policy issues related to the small group and individual markets and the
uninsured. We invite comment on the types of representatives that
should be on Exchange governing boards to ensure that consumer
interests are well-represented and that the Exchange board as a whole
has the necessary technical expertise to ensure successful operations.
We considered additional options for regulating Exchange governance
structures beyond the minimal requirements proposed herein. However, we
propose to afford States discretion to select and appoint members of
their Exchange boards. As such, a State may choose to include
additional membership as long as composition of the board still meets
the minimum Federal requirements.
In paragraph (d), we propose two requirements related to governance
principles of an Exchange. First, in paragraph (d)(1), we propose that
each Exchange publish a set of guiding governance principles that
includes ethical and conflict of interest standards and disclosure of
financial interests that are posted for public consumption. In
paragraph (d)(2), we propose to require that an Exchange have in place
procedures for disclosure of financial interest by members of the
governing body or governance structure of the Exchange. We invite
comment on this proposal and whether additional detail should be
proposed. We note that we received numerous comments in response to the
RFC on Exchange governance. Some commenters suggested that we establish
minimum standards because of the limited statutory requirements in this
area. In contrast, other commenters suggested that HHS establish more
restrictive standards, citing concerns over conflicts of interest and
non-governmental entities carrying out activities that are inherently
governmental.
In paragraph (e), we acknowledge a State's option to elect to
establish a separate governance and administrative structure for the
SHOP. Section 1311(b)(2) of the Affordable Care Act provides each State
with flexibility to merge its individual market Exchange and SHOP under
a single administrative or governance structure. We interpret this
provision to also allow a State to operate these functions under
separate governance or administrative structures.
[[Page 41873]]
However, we believe that a single governance structure for both the
individual market Exchange functions and SHOP will yield better policy
coordination, increased operational efficiencies, and improved
operational coordination. In paragraph (e)(1), we propose to allow a
State to operate its individual market Exchange and SHOP under separate
governance or administrative structures and also require that if it
chooses to do so, it must, where applicable, coordinate and share
relevant information between the two Exchange bodies. Then, we propose
in paragraph (e)(2) to codify the requirement in section 1311(b)(2) of
the Affordable Care Act that if a State does choose to operate its
individual market Exchange and SHOP under a single governance or
administrative structure, it must ensure that the Exchange has adequate
resources to assist individuals and small employers.
Finally, in paragraph (f), we propose that HHS may periodically
review the accountability structure and governance principles of an
Exchange. We request comment on recommended frequency of these reviews.
e. Non-Interference With Federal Law and Non-Discrimination Standards
(Sec. 155.120)
Section 1311(k) of the Affordable Care Act requires that an
Exchange may not establish rules that conflict with or prevent the
application of Exchange regulations promulgated by HHS, which we
propose to codify in paragraph (a).
Section 1321(d) of the Affordable Care Act establishes that nothing
in title I may be construed to preempt any State law that does not
prevent the application of the provisions set forth under title I of
the Affordable Care Act, which we propose to codify and extend to this
proposed rule in paragraph (b).
In paragraph (c), we propose that a State must comply with any
applicable non-discrimination statutes. Specifically, pursuant to the
authority provided in 1321(a)(1)(A) to regulate the establishment and
operation of an Exchange, we propose that an Exchange and a State, when
fulfilling or carrying out the requirements of this part, must not
operate an Exchange in such a way as to discriminate on the basis of
race, color, national origin, disability, age, sex, gender identity, or
sexual orientation. Examples of actions to which this standard applies
include marketing, outreach, and enrollment.
f. Stakeholder Consultation (Sec. 155.130)
According to section 1311(d)(6) of the Affordable Care Act,
Exchanges are required to consult with certain groups of stakeholders
as they establish their programs and throughout ongoing operations. We
propose that the Exchange consult on an ongoing basis with key
stakeholders, including:
a. Educated health care consumers who are enrollees in QHPs;
``educated'' is the term used in Section 1311(d)(6)(A) of the
Affordable Care Act to describe consumers who must be consulted. We
recommend that Exchanges include in these consultations individuals
with disabilities;
b. Individuals and entities with experience in facilitating
enrollment in health coverage;
c. Advocates for enrolling hard-to-reach populations, which
includes individuals with a mental health or substance abuse disorder.
We also encourage Exchanges to include advocates for individuals with
disabilities and those who need culturally and linguistically
appropriate services;
d. Small businesses and self-employed individuals;
e. State Medicaid and CHIP agencies. We also encourage Exchanges to
consult with consumers who are Medicaid or CHIP beneficiaries;
f. Federally-recognized tribe(s) as defined in the Federally
Recognized Indian Tribe List Act of 1994, 25 U.S.C. 479a, located
within the Exchange's geographic area;
g. Public health experts;
h. Health care providers;
i. Large employers;
j. Health insurance issuers; and
k. Agents and brokers.
We note that the first five groups are identified in the Affordable
Care Act under section 1311(d)(6). We proposed additional groups in
response to numerous comments that we received to the RFC indicating
that the views of such types of organizations and entities should be
considered, which we propose in (f) through (k). We believe that the
inclusion of these additional groups will provide diverse input and
will be informative of the viewpoints of the various groups impacted by
the Exchange.
Each Exchange that has one or more Federally-recognized tribes, as
defined in the Federally Recognized Indian Tribe List Act of 1994, 25
U.S.C. 479a, located within the Exchange's geographic area must engage
in regular and meaningful consultation and collaboration with such
tribes and their tribal officials on all Exchange policies that have
tribal implications. We encourage Exchanges to also seek input from all
tribal organizations and urban Indian organizations. While the
Exchanges will be charged with the consultation, tribal consultation is
a government-to-government process, and therefore the State should have
a role in the process. We encourage States to develop a tribal
consultation policy that is approved by the State, the Exchange, and
tribe(s). We anticipate providing additional guidance to both the
tribes and States on how the governments may collaborate and build a
strong working relationship.
g. Establishment of a Regional Exchange or Subsidiary Exchange (Sec.
155.140)
Section 1311(f)(1) provides for the operation of an Exchange in
more than one State if each State permits such operation and the
Secretary approves such an Exchange. In paragraph (a) of Sec. 155.140,
we propose criteria that the Secretary will use to approve a regional
Exchange. Although the statute uses the phrase ``regional or interstate
Exchange,'' we use only the term ``regional Exchange'' to mean an
Exchange that operates in two or more States for purposes of clarity.
In paragraph (a)(1), we propose that a State may participate in a
regional Exchange if the Exchange spans two or more States, noting that
the States need not be contiguous. In paragraph (a)(2), we propose that
a regional Exchange submit a single Exchange Plan for the regional
Exchange and receive approval consistent with Sec. 155.105 to
demonstrate its readiness to operate an Exchange.
We encourage States to consider how a regional Exchange would meet
the Exchange requirements and achieve the cooperation that must occur
between the regional Exchange and each participating State's department
of insurance. States should also consider how to provide a consistent
level of consumer protections across the States, procedures by which a
State would withdraw from a regional Exchange, and how each State would
contribute to the financing of the regional Exchange.
Section 1311(f)(2) provides that a State may establish one or more
subsidiary Exchanges, which we propose to codify in paragraph (b). In
paragraph (b)(1), we propose to codify the statutory language in
section 1311(f)(2)(A) that a State may establish one or more subsidiary
Exchanges if each such Exchange serves a geographically distinct area.
In paragraph (b)(2), we propose to codify the statutory requirement
that the area served by a subsidiary Exchange must be at least as large
as a rating area described in section 2701(a) of the PHS Act, and
referenced in section 1311(f)(2)(B) of the Affordable Care Act.
[[Page 41874]]
We note that the Secretary will address the process for States
requesting approval of rating areas in future rulemaking.
We invite comment on operational or policy concerns about the idea
of subsidiary Exchanges that cover areas across State lines. We also
request comment on the extent to which we should allow more flexibility
in the structure of a subsidiary Exchange, for example, related to the
combination of subsidiary Exchanges that would be allowed to operate in
a State.
We note that several commenters suggested that we consider whether
a tribal government could operate a regional or subsidiary Exchange or
otherwise carry out some of the functions of an Exchange. Because an
Exchange must be established by a State or by a Territory pursuant to
sections 1311, 1321, and 1323 of the Affordable Care Act, or be
operated by HHS consistent with 1321(c) of the Affordable Care Act, we
do not believe that a tribal government itself could establish an
Exchange. Instead, we believe that the tribal government could work
with the State as the State establishes an Exchange.
In paragraph (c), we propose basic standards for a regional or
subsidiary Exchange. First, in paragraph (c)(1), we propose that a
regional or subsidiary Exchange must meet all requirements within this
part. In paragraph (c)(2), we propose that a regional or subsidiary
Exchange perform the functions of a SHOP consistent with subpart H of
this part. If a regional or subsidiary Exchange chooses to operate a
SHOP through separate governance than the individual market Exchange,
we propose in paragraph (c)(2)(ii) that the geographic areas served
must be the same. For example, if a State chooses to participate in a
regional Exchange, it would need to do so for both the individual
market and the small group market. We propose this standard as means to
maximize administrative efficiency for the SHOP and to provide
consistency for consumers. This consistency would also reduce the
burden on entities such as QHPs that would otherwise operate in
different service areas depending on whether they offer plans in the
individual market or the small group market.
h. Transition Process for Existing State Health Insurance Exchanges
(Sec. 155.150)
Some States have established operational health insurance exchanges
that are currently providing access to health insurance coverage to
certain individuals in their States. These State exchanges were
established prior to passage of the Affordable Care Act and may not
meet all the requirements set forth in the Affordable Care Act or this
proposed rule. Section 1321(e) requires the establishment of a process
for determining any areas in which the State may not be with Federal
standards, which we propose in this section.
Consistent with section 1321(e)(1) of the Affordable Care Act, in
paragraph (a), we propose that, unless determined to be non-compliant
through the process below, a State operating an exchange is presumed to
be in compliance with the standards set forth in this part if: (1) The
exchange was operating before January 1, 2010; and (2) the State has
insured a percentage of its population not less than the percentage of
the population projected to be covered nationally after the
implementation of the Affordable Care Act.
We are considering which data source to use to determine the
applicable percentage of the national population projected to be
insured after the implementation of the Affordable Care Act, which we
propose to interpret to mean the year 2016. We consider 2016 to be the
first full year after implementation of the Affordable Care Act in
which health insurance coverage would achieve its steady state. We note
that the CMS Office of the Actuary currently estimates that the
coverage level of the U.S. population in 2016 will be 93.6 percent; the
Congressional Budget Office estimates the coverage level at 95
percent.\1\ We are considering the use of data from the CMS Office of
the Actuary or the Congressional Budget Office to determine the
applicable percentage. We invite comments on which proposed threshold
should be used and on alternative numbers to be used.
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\1\ CMS Office of the Actuary, April 22, 2010: https://www.cms.gov/ActuarialStudies/Downloads/PPACA_2010-04-22.pdf (page
24); Congressional Budget Office, March 18, 2011: https://www.cbo.gov/budget/factsheets/2011b/HealthInsuranceProvisions.pdf
(excluding unauthorized immigrants).
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In paragraph