Equal Credit Opportunity, 41590-41602 [2011-17585]
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Federal Register / Vol. 76, No. 136 / Friday, July 15, 2011 / Rules and Regulations
reserve while still providing adequate
funding to meet program expenses.
This rule continues in effect the
action that decreased the assessment
obligation imposed on handlers.
Assessments are applied uniformly on
all handlers, and some of the costs may
be passed on to producers. However,
decreasing the assessment rate reduces
the burden on handlers, and may reduce
the burden on producers.
In addition, the Committee’s meeting
was widely publicized throughout the
Washington potato industry and all
interested persons were invited to
attend the meeting and participate in
Committee deliberations on all issues.
Like all Committee meetings, the
January 26, 2011, meeting was a public
meeting and all entities, both large and
small, were able to express views on
this issue.
In accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C.
Chapter 35), the order’s information
collection requirements have been
previously approved by the Office of
Management and Budget (OMB) and
assigned OMB No. 0581–0178,
Vegetable and Specialty Crops. No
changes in those requirements as a
result of this action are anticipated.
Should any changes become necessary,
they would be submitted to OMB for
approval.
This action imposes no additional
reporting or recordkeeping requirements
on either small or large Washington
potato handlers. As with all Federal
marketing order programs, reports and
forms are periodically reviewed to
reduce information requirements and
duplication by industry and public
sector agencies.
USDA has not identified any relevant
Federal rules that duplicate, overlap or
conflict with this rule.
Comments on the interim rule were
required to be received on or before May
31, 2011. No comments were received.
Therefore, for reasons given in the
interim rule, we are adopting the
interim rule as a final rule, without
change.
To view the interim rule, go to:
https://www.regulations.gov/#!document
Detail;D=AMS–FV–11–0012–0001.
This action also affirms information
contained in the interim rule concerning
Executive Orders 12866 and 12988, and
the E-Gov Act (44 U.S.C. 101).
After consideration of all relevant
material presented, it is found that
finalizing the interim rule, without
change, as published in the Federal
Register (76 FR 18001, April 1, 2011)
will tend to effectuate the declared
policy of the Act.
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List of Subjects in 7 CFR Part 946
Marketing agreements, Potatoes,
Reporting and recordkeeping
requirements.
PART 946—IRISH POTATOES GROWN
IN WASHINGTON [AMENDED]
Accordingly, the interim rule
amending 7 CFR part 946, which was
published at 76 FR 18001 on April 1,
2011, is adopted as a final rule, without
change.
■
Dated: July 12, 2011.
Ellen King,
Acting Administrator, Agricultural Marketing
Service.
[FR Doc. 2011–17881 Filed 7–14–11; 8:45 am]
BILLING CODE P
FEDERAL RESERVE SYSTEM
12 CFR Part 202
[Regulation B; Docket No. R–1408]
RIN 7100–AD67
Equal Credit Opportunity
Board of Governors of the
Federal Reserve System (Board).
ACTION: Final rule.
AGENCY:
Section 701 of the Equal
Credit Opportunity Act (ECOA) requires
a creditor to notify a credit applicant
when it has taken adverse action against
the applicant. The ECOA adverse action
requirements are implemented in the
Board’s Regulation B. Section 615(a) of
the Fair Credit Reporting Act (FCRA)
also requires a person to provide a
notice when the person takes an adverse
action against a consumer based in
whole or in part on information in a
consumer report. Certain model notices
in Regulation B include the content
required by both the ECOA and the
FCRA adverse action provisions, so that
creditors can use the model notices to
comply with the adverse action
requirements of both statutes. The Board
is amending these model notices in
Regulation B to include the disclosure
of credit scores and related information
if a credit score is used in taking adverse
action. The revised model notices reflect
the new content requirements in section
615(a) of the FCRA as amended by
section 1100F of the Dodd-Frank Wall
Street Reform and Consumer Protection
Act.
DATES: These rules are effective August
15, 2011.
FOR FURTHER INFORMATION CONTACT:
Krista P. Ayoub, Counsel; Mandie K.
Aubrey or Nikita M. Pastor, Senior
SUMMARY:
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Attorneys; or Catherine Henderson,
Attorney, Division of Consumer and
Community Affairs, (202) 452–3667 or
(202) 452–2412, Board of Governors of
the Federal Reserve System, 20th and C
Streets, NW., Washington, DC 20551.
For users of a Telecommunications
Device for the Deaf (TDD) only, contact
(202) 263–4869.
SUPPLEMENTARY INFORMATION:
I. Background
The Equal Credit Opportunity Act
(ECOA), 15 U.S.C. 1691 et seq., makes
it unlawful for creditors to discriminate
in any aspect of a credit transaction on
the basis of sex, race, color, religion,
national origin, marital status, or age
(provided the applicant has the capacity
to contract), because all or part of an
applicant’s income derives from public
assistance, or because an applicant has
in good faith exercised any right under
the Consumer Credit Protection Act.
The Board’s Regulation B (12 CFR part
202) implements the ECOA.
Section 701(d) of the ECOA generally
requires a creditor to notify a credit
applicant against whom it has taken an
adverse action. Under section 701(d)(6)
of the ECOA, an adverse action
generally means a denial or revocation
of credit, a change in the terms of an
existing credit arrangement, or a refusal
to grant credit in substantially the
amount or on substantially the terms
requested.
Section 615(a) of the FCRA, 15 U.S.C.
1681m(a), also requires a person to
provide an adverse action notice when
the person takes an adverse action based
in whole or in part on information in a
consumer report. The definition of
adverse action in section 603(k) of the
FCRA incorporates, for purposes of
credit transactions, the definition of
adverse action under the ECOA. The
adverse action provisions in both the
ECOA and the FCRA require certain
disclosures to be given to consumers.
The ECOA adverse action provisions
are implemented in Regulation B. There
are no implementing regulations for the
adverse action requirements of section
615(a) of the FCRA. However, as
explained in staff commentary that
accompanies Regulation B, certain
model notices in Regulation B include
the content required by both the ECOA
and the FCRA, so that persons can use
the model notices to comply with the
adverse action requirements of both
statutes.
On July 21, 2010, the Dodd-Frank
Wall Street Reform and Consumer
Protection Act (Dodd-Frank Act) was
signed into law. Public Law 111–203,
124 Stat. 1376. Section 1100F of the
Dodd-Frank Act amends section 615(a)
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of the FCRA to require creditors to
disclose on FCRA adverse action notices
a credit score used in taking any adverse
action and information relating to that
score. The effective date of these
amendments is July 21, 2011.1
On March 15, 2011, the Board
proposed to amend the model adverse
action notices in Regulation B that
incorporate the content requirements of
FCRA section 615(a) to reflect the new
content requirements added by section
1100F of the Dodd-Frank Act. 76 FR
13896. The comment period closed on
April 14, 2011.2 The Board received
more than 30 comment letters regarding
the proposal from banks and other
creditors, industry trade associations,
consumer groups, individual
consumers, and others. After
considering the comments received,
pursuant to its authority in section
703(a) of the ECOA, the Board is issuing
revised model adverse action notices
substantially as proposed. As revised,
the adverse action model notices in
Regulation B are consistent with the
requirements of section 1100F of the
Dodd-Frank Act to help facilitate
compliance with that provision when it
becomes effective.
II. Section-by-Section Analysis
Section 202.12(b)(4)
In 2007, the Board redesignated
§ 202.17 of Regulation B as § 202.16. See
72 FR 63451, November 9, 2007.
However, a reference to § 202.17 in
§ 202.12(b)(4) was not revised to reflect
the change. The Board is correcting the
citation in § 202.12(b)(4) so that it refers
to § 202.16.
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Appendix C to Part 202—Sample
Notification Forms
Under section 701(d) of the ECOA, a
creditor must provide to applicants
against whom adverse action is taken
either: (1) A statement of reasons for
taking the adverse action as a matter of
course; or (2) a notification of adverse
action which discloses the applicant’s
right to a statement of reasons within
thirty days after receipt by the creditor
of a request made by the applicant
within sixty days after the written
notification. Section 615(a) of the FCRA
requires a person to provide, in an
adverse action notice, information
regarding the consumer reporting
1 Section 1100H of the Dodd-Frank Act provides
that the amendments in Subtitle H of Title X, which
includes Section 1100F, become effective on the
‘‘designated transfer date.’’ The Secretary of the
Treasury set the designated transfer date as July 21,
2011. 75 FR 57252 (Sept. 20, 2010).
2 Commenters also had until May 16, 2011 to
provide comments on the Board’s analysis of the
proposal under the Paperwork Reduction Act.
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agency that furnished the consumer
report used in taking the adverse action.
It also requires a person to disclose that
a consumer has a right to a free
consumer report and a right to dispute
the accuracy or completeness of any
information in a consumer report.
Section 1100F of the Dodd-Frank Act
amends section 615(a) of the FCRA to
require that creditors disclose additional
information on FCRA adverse action
notices. The statute generally requires
that a FCRA adverse action notice
include: (1) A numerical credit score
used in making the credit decision; (2)
the range of possible scores under the
model used; (3) up to four key factors
that adversely affected the consumer’s
credit score (or up to five factors if the
number of inquiries made with respect
to that consumer report is a key factor);
(4) the date on which the credit score
was created; and (5) the name of the
person or entity that provided the credit
score.
Model Notices C–1 Through C–5
General Content
As explained in paragraph 2 of
Appendix C to Part 202, model notices
C–1 through C–5 may be used to comply
with the adverse action provisions of
both the ECOA and the FCRA. The
Board is amending model notices C–1
through C–5 substantially as proposed
to incorporate the additional content
requirements prescribed by section
1100F of the Dodd-Frank Act.
The Board proposed to revise Forms
C–1 through C–5 to include, as
applicable, a statement that the creditor
obtained the consumer’s credit score
from a consumer reporting agency
named in the notice, and used the score
in making the credit decision. The
proposed model notices also contained
language stating that a credit score is a
number that reflects the information in
the consumer’s consumer report, and
that the consumer’s credit score can
change, depending on how the
information in the consumer report
changes. The proposed model notices
provided space for the creditor to
include the content required under
section 1100F of the Dodd-Frank Act
that is specific to the consumer. This
content includes: the consumer’s credit
score, the date the credit score was
created, the range of possible credit
scores under the model used, and up to
four key factors that adversely affected
the consumer’s credit score (or up to
five factors if the number of inquiries
made with respect to that consumer
report is a key factor). The Board also
proposed additional changes to Form
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C–3 for clarity, which are discussed in
more detail below.
In the proposal, the Board noted that
section 1100F of the Dodd-Frank Act
requires a creditor to provide, if
applicable, a consumer’s credit score
and related information to a consumer,
regardless of whether the creditor
provides a statement of specific reasons
for taking the adverse action or a
disclosure of the applicant’s right to a
statement of specific reasons for an
adverse action. Therefore, a creditor
would not comply with the adverse
action provisions in section 1100F by
providing the required FCRA
disclosures only if a consumer responds
with a request for a statement of specific
reasons for an adverse action. As a
result, proposed Form C–5 reflected the
requirement to provide the disclosures
required by section 615(a) of the FCRA,
including the consumer’s credit score
and key factors that adversely affected
the consumer’s credit score, at the time
a creditor provides a disclosure of the
applicant’s right to a statement of
specific reasons for the adverse action.
The Board also proposed to amend
comment 9(b)(2)–9 to clarify that the
FCRA requires a creditor to disclose, as
applicable, a credit score it used in
taking adverse action along with related
information, including up to four key
factors that adversely affected the
consumer’s credit score (or up to five
factors if the number of inquiries made
with respect to that consumer report is
a key factor). Proposed comment
9(b)(2)–9 also would have clarified that
disclosing the key factors that adversely
affected the consumer’s credit score
under the FCRA does not satisfy the
ECOA requirement to disclose specific
reasons for denying or taking other
adverse action on an application or
extension of credit.
In addition, the Board proposed to
amend paragraph 2 of Appendix C to
discuss the new disclosure requirements
set forth in section 1100F of the DoddFrank Act. Paragraph 2 of Appendix C
discusses the disclosure requirements of
section 615 of the FCRA that are
contained in Forms C–1 through C–5.
Paragraph 2 explains that Form C–1
contains the disclosures required by
FCRA sections 615(a) and (b), and
Forms C–2 through C–5 contain only the
disclosures required by FCRA section
615(a).
Paragraph 2 as revised would also
state that the combined ECOA–FCRA
disclosures in Form C–1 through Form
C–5 must state that a creditor obtained
information from a consumer reporting
agency that was considered in the credit
decision. Consistent with section 1100F
of the Dodd-Frank Act, the Board
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proposed to revise the paragraph to state
that the combined disclosure must also
include, as applicable, a credit score
used in taking adverse action along with
related information.
The Board received several comments
on the proposed changes to the model
forms, as discussed below. The Board
did not receive comments on the
proposed changes to comment 9(b)(2)–9
or paragraph 2 of Appendix C. For the
reasons discussed below, the final rule
largely adopts the proposed changes to
Appendix C and model forms C–1
through C–5. For clarity, a revision has
been made pertaining to the optional
disclosure of contact information for the
entity that provided the credit score.
Comment 9(b)(2)–9 is also adopted as
proposed.
Contact information for the entity that
provided the credit score. Several
industry commenters asked that the
Board add language to the model forms
directing the consumer to the consumer
reporting agency for more information
about the credit score. The commenters
believed that consumers may otherwise
contact creditors with questions about
their credit score, even if creditors are
not in a position to answer those
questions.
The Board is adding optional
language to the model forms that
creditors may use to direct the
consumer to the entity (which may be
a consumer reporting agency or the
creditor itself, for a proprietary score
that meets the definition of a credit
score) that provided the credit score for
any questions about the credit score,
along with the entity’s contact
information. Because this language is
optional, creditors may use or not use
the additional language without losing
the safe harbor provided under
Regulation B and the ECOA. Paragraph
2 of Appendix C is revised to clarify that
the disclosure of the entity’s contact
information is optional.
Disclosure of source of credit score
information. Some industry commenters
expressed concern about the reference
to ‘‘this consumer reporting agency’’ in
the model form. One commenter
requested that the Board provide
flexibility to creditors to replace the
general reference to ‘‘this consumer
reporting agency’’ with a more specific
reference to the name of the particular
consumer reporting agency from which
the creditor obtained the score being
disclosed. This commenter noted that
creditors need flexibility when a
creditor bases its decision on reports
from multiple consumer reporting
agencies and only one score is disclosed
on the adverse action notice.
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A creditor receives a safe harbor for
compliance with Regulation B for
proper use of the model forms. See
paragraph 5 of Appendix C. Paragraph
3 of Appendix C notes that the model
forms are illustrative, however, and may
not be appropriate for all creditors. The
instructions provide examples of
instances where a creditor would need
to modify the model forms to ensure
that they are accurate for the creditor’s
purposes. Regulation B provides
creditors flexibility to change the model
forms as applicable and still receive the
safe harbor provided in Regulation B,
although creditors must make proper
use of the model forms.
When a creditor has based its adverse
action decision on reports from multiple
consumer reporting agencies, the Board
thus expects that the creditor would
replace the general reference to ‘‘this
consumer reporting agency’’ with a
more specific reference to the name of
the consumer reporting agency from
which the creditor obtained the score
being disclosed, to avoid ambiguity and
consumer confusion. Moreover, section
1100F of the Dodd-Frank Act requires
disclosure of the source of the credit
score. The Board does not believe that
a general reference to ‘‘this consumer
reporting agency’’ would satisfy the
requirements of the statute when a
creditor has based its adverse action
decision on reports from multiple
consumer reporting agencies.
Disclosure that credit score has been
used. Model forms C–1 through C–5
contain the following language: ‘‘We
also obtained your credit score from this
consumer reporting agency and used it
in making our credit decision.’’ Some
industry commenters requested that the
Board revise this language to allow a
creditor in all cases to disclose that the
creditor ‘‘may have used’’ the credit
score in making the credit decision
because the commenters believe there
are circumstances where it may be
ambiguous whether a creditor used a
credit score. For example, one
commenter stated that if a creditor
judgmentally evaluates a joint
application, it might not be clear
whether the underwriter used one of the
co-applicants’ credit score. To ensure
compliance with section 1100F of the
Dodd-Frank Act, these commenters
noted that many creditors may prefer to
disclose the applicant’s credit score
(along with related information)
whenever they receive a score as part of
the application process. To facilitate
this, the commenters suggested that the
Board change the new model language
in Appendix C to indicate that the
creditor ‘‘may have used’’ the credit
score in making the credit decision.
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These commenters asserted that this
revised language would allow creditors
to provide credit score disclosures even
if there is some ambiguity regarding
whether a credit score was used in the
credit decision without raising the
question of whether the model language
is accurate.
The model forms do not include the
suggested change. The commenters’
suggestion would result in all
consumers receiving a disclosure stating
that their credit score ‘‘may’’ have been
used. The Board believes that modifying
the language in model forms C–1
through C–5 as suggested by
commenters would likely confuse
consumers, would not be consistent
with the statute, and would
substantially decrease the value of the
disclosures for consumers. Creditors
may still use the language in the model
form stating that the creditor ‘‘used’’ a
credit score (instead of ‘‘may have
used’’), even if there is some ambiguity
regarding whether a credit score
obtained by the creditor was considered
in a judgmental evaluation. As
discussed further below, the Board does
not believe that section 1100F of the
Dodd-Frank Act sets a high threshold
for what constitutes use of a credit
score.
Use of a credit score. In some cases,
a creditor that is required to provide an
adverse action notice under the FCRA
may use a consumer report, but not a
credit score, in taking the adverse
action. Under section 1100F of the
Dodd-Frank Act, a person is not
required to disclose a credit score and
related information if a credit score is
not used in taking the adverse action.
Therefore, the proposed amendments to
Forms C–1 through C–5 generally were
applicable only if a credit score was
used in taking an adverse action. Some
industry commenters stated that
creditors should not be required to
disclose credit score information when
a creditor obtains but does not use a
credit score, or when the credit score
was not the primary cause of the
adverse action decision.
Section 1100F of the Dodd-Frank Act
requires disclosure if a credit score was
used in taking adverse action. A creditor
that obtains a credit score and takes
adverse action is required to disclose
that score, unless the credit score played
no role in the adverse action
determination. If the credit score was a
factor in the adverse action decision,
even if it was not a significant factor, the
creditor will have used the credit score
for purposes of section 1100F of the
Dodd-Frank Act.
A trade association representing
motor vehicle dealers submitted a
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comment letter asserting that in certain
three-party transactions where the
dealer is the original creditor, the dealer
should not be subject to the
requirements of section 1100F, because
a third party that purchases the debt
obligation from the dealer obtains the
creditor score, rather than the dealer.
This issue is outside the scope of this
rulemaking under Regulation B and the
ECOA, because it seeks an interpretation
of the FCRA as it applies to a particular
type of transaction. This issue is
addressed, however, in the FCRA
rulemaking under section 1100F of the
Dodd-Frank Act published elsewhere in
today’s Federal Register notice.
Disclosure that no credit score is
available. In some cases, a creditor may
try to obtain a credit score for an
applicant, but the applicant may have
insufficient credit history for the
consumer reporting agency to generate a
credit score. One commenter asked that
the creditor have the option to provide
the applicant notice that no credit score
was available from a consumer reporting
agency in the space available for the
credit information disclosure.
Section 1100F only applies when a
creditor uses a credit score in taking
adverse action. The creditor cannot
disclose credit score information if an
applicant has no credit score. Nothing
in section 1100F of the Dodd-Frank Act
prevents a creditor, however, from
providing the applicant notice that no
credit score was available from a
consumer reporting agency, although
section 1100F does not require such
notice.
Key factors. Several industry
commenters argued that creditors
should have flexibility to disclose only
factors that substantially affected the
credit score. They asserted that
requiring creditors to disclose the top
four key factors (or five factors if the
number of inquiries made with respect
to that consumer report is a key factor)
is burdensome and expensive for
creditors, is confusing and will be of
limited value to consumers. In contrast,
one commenter stated that creditors
should be required to disclose all factors
that affected the credit score, not just
the top four (or five) key factors.
Section 1100F of the Dodd-Frank Act
expressly requires disclosure of the top
four (or five) key factors that adversely
affected the credit score, whether or not
the effect was substantial. A person
taking adverse action must provide the
consumer the information set forth in
subparagraphs (B) through (E) of section
609(f)(1) of the FCRA. Section
609(f)(1)(C) of the FCRA requires
disclosure of all of the key factors that
adversely affected the credit score in the
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model used, up to four, subject to
section 609(f)(9) of the FCRA, which
states that if the key factors that
adversely affected the credit score
include the number of inquiries made
with respect to the consumer report, the
‘‘number of inquiries’’ must be
disclosed as a key factor.
An industry commenter requested
clarification that a creditor is permitted
to rely on and disclose the key factors
provided by consumer reporting
agencies, without verification by the
creditor. The commenter further asked
for guidance in the event that a
consumer reporting agency does not
provide the key factors with the score.
Under section 615(a) of the FCRA as
amended by section 1100F of the DoddFrank Act, the person taking adverse
action is responsible for providing the
credit score disclosure, including the
key factors adversely affecting the credit
score. If a creditor is using a credit score
purchased from a consumer reporting
agency, the consumer reporting agency
is in the best position to identify the key
factors that affected the score, and the
creditor could rely on that information
in its disclosure to consumers. The
Board acknowledges, however, that the
contractual arrangements between
creditors and consumer reporting
agencies may vary as to how creditors
will receive the credit score information
necessary to comply with section 1100F.
The imposition of requirements on
consumer reporting agencies is not
within the scope of this rulemaking
under the ECOA.
The proposed amendment to
comment 9(b)(2)–9 clarified that
disclosing the key factors that adversely
affected the consumer’s credit score
does not satisfy the ECOA requirement
to disclose specific reasons for denying
or taking other adverse action on an
application or extension of credit. Some
industry commenters suggested that
creditors only disclose either the key
factors adversely affecting the
consumer’s credit score or the specific
reasons for the adverse action decision,
but not both. Other industry
commenters asked that creditors be
permitted to provide the list of key
factors or specific reasons only once
when the key factors that adversely
affected the consumer’s credit score are
the same as the specific reasons for
taking adverse action. Commenters
suggested making a cross-reference to
the first list rather than providing a
second list.
As explained in the proposed rule, the
Board recognizes that a key factor(s) that
adversely affected the consumer’s credit
score may be the same as a specific
reason(s) for denying credit or taking
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41593
other adverse action. However, some
specific reasons for taking adverse
action may be unrelated to a consumer’s
credit score, such as reasons related to
the consumer’s income, employment, or
residency. Therefore, the Board
continues to believe the disclosure of
both the key factors that adversely
affected the consumer’s credit score and
the specific reasons for denying credit
or taking other adverse action is
necessary to fulfill the separate
requirements of the ECOA and the
FCRA. The Board believes providing
separate lists, and thus distinguishing
factors that adversely affected the credit
score from reasons for the adverse
action determination, will be more
useful and clearer for consumers.
Number of inquiries. Several industry
commenters suggested that creditors not
be required to disclose the ‘‘number of
inquiries’’ as a key factor that adversely
affected the credit score if the number
of inquiries is not one of the top four
key factors. In these cases, the
commenters said that the effect of the
number of inquiries on the credit score
is marginal, so that disclosing the
‘‘number of inquiries’’ as a key factor
may be confusing to consumers.
As discussed above, section 609(f)(9)
of the FCRA states that if the number of
inquiries is a key factor that adversely
affected the consumer’s credit score,
that factor must be disclosed pursuant
to section 609(f)(1)(C) of the FCRA,
without regard to the numerical
limitation. The FCRA accordingly
requires disclosure of the ‘‘number of
inquiries’’ as a key factor, regardless of
whether it is one of the top four key
factors.
Model Form C–3
In addition to the content added to
each of Forms C–1 through C–5, the
Board proposed to amend Form C–3 for
clarity. Form C–3 is a model notice that
can be used by creditors that use a
proprietary credit scoring system in
taking adverse action. Proprietary scores
are those developed by or for a
particular creditor, as opposed to those
developed by consumer reporting
agencies or by a scoring company for
use by multiple creditors. In the
proposal, the Board explained that
discussing two different types of credit
scoring systems on Form C–3 could be
confusing for consumers.
The Board proposed to amend Form
C–3 to clarify the differences between a
proprietary score and a credit score
obtained from a consumer reporting
agency. The proposed form allowed
creditors to remove the reference to
credit scoring in the title of the form.
The proposed text permitted creditors to
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clarify that the consumer’s application
was processed by a system that assigns
a numerical value to the various items
of information the creditor considers
when evaluating the consumer’s
application, rather than a credit scoring
system. The proposed form also added
topic headings to help distinguish a
proprietary score from a credit score
obtained from a consumer reporting
agency when both types of scores are
used in making the credit decision. As
explained in the supplemental
information to the proposal, a person
may amend, at its option, Form C–3 to
remove the references to a credit scoring
system and add the additional headings,
even if the creditor did not use both a
proprietary score and a credit score
obtained from a consumer reporting
agency in taking adverse action. Form
C–3 should help distinguish proprietary
scores from credit scores obtained from
consumer reporting agencies, even if
both scores are not used in taking
adverse action. For the reasons
discussed below, the final rule adopts
these additional changes to Form C–3.
Proprietary scores. Several industry
commenters specifically asked for
guidance on when a proprietary score
would be deemed a credit score for
purposes of disclosure under section
1100F of the Dodd-Frank Act. These
commenters also asked for clarification
on what information a creditor should
disclose under section 1100F when a
creditor uses a proprietary score in
taking adverse action. Some industry
commenters indicated that a proprietary
score should not be required to be
disclosed under section 1100F of the
Dodd-Frank Act because Congress
intended for this provision to apply
only to credit scores that are obtained
from consumer reporting agencies, and
disclosing proprietary scores would be
confusing to consumers. Consumer
advocates suggested that all proprietary
scores, in particular credit-based
insurance scores, be subject to
disclosure under section 1100F.
‘‘Credit score’’ for purposes of section
1100F of the Dodd-Frank Act is defined
to have the same meaning as in section
609(f)(2)(A) of the FCRA, 15 U.S.C.
1681g(f)(2)(A). Specifically, section
609(f)(2)(A) of the FCRA defines a credit
score to mean ‘‘a numerical value or a
categorization derived from a statistical
tool or modeling system used by a
person who makes or arranges a loan to
predict the likelihood of certain credit
behaviors, including default.’’
Accordingly, scores not used to predict
the likelihood of certain credit
behaviors, however, such as insurance
scores or scores used to predict the
likelihood of false identity, are not
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credit scores by definition, and thus are
not required to be disclosed.
Most credit scores that meet the FCRA
definition are scores that a creditor
obtains from a consumer reporting
agency. Section 609(f)(2)(A) of the FCRA
specifically excludes some—but not
all—proprietary scores. Some lenders
develop their own ‘‘proprietary’’ scores
that may be based on one or more
factors other than information in the
consumer’s credit report. For example,
the definition of credit score does not
include any mortgage score or rating of
an automated underwriting system that
considers one or more factors in
addition to credit information,
including the loan-to-value ratio, the
amount of down payment, or the
financial assets of a consumer.
If a creditor uses a proprietary score
that is based on one or more factors that
are not information obtained from a
consumer reporting agency, this
proprietary score is not a credit score for
purposes of section 1100F of the DoddFrank Act and thus does not need to be
disclosed to the consumer. However, if
the proprietary score is the basis for the
adverse action, the creditor would be
required to disclose the reasons the
consumer did not score well compared
to other applicants. See § 202.9(a)(2)(i).
The creditor may disclose those reasons
in the ‘‘Reasons for Denial of Credit’’
section of Form C–3.
If a creditor uses a proprietary score
that does not meet the definition of a
credit score for purposes of section
609(f)(2)(A) of the FCRA and does not
use a credit score from a consumer
reporting agency, the creditor would not
be required to comply with section
1100F of the Dodd-Frank Act, because
the creditor would not have used a
credit score, as defined by section
609(f)(2)(A) of the FCRA, in taking any
adverse action. In that case, a creditor
may use Form C–3, deleting the heading
and information about the consumer’s
credit score. A creditor may amend
Form C–3, at its option, to add the
additional headings and remove the
references to a credit scoring system,
even through the creditor did not use a
credit score in taking adverse action.
Form C–3 should help distinguish
proprietary scores from credit scores
obtained from consumer reporting
agencies, even if both scores are not
used in taking adverse action.
If the creditor uses both a proprietary
score that does not meet the definition
of a credit score and a credit score from
a consumer reporting agency in taking
adverse action, the creditor is only
required to disclose the credit score
from the consumer reporting agency
under section 1100F of the Dodd-Frank
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Act. The creditor may use the
‘‘Information About Your Credit Score’’
section of Form C–3 to disclose the
credit bureau score. Likewise, if a
creditor uses a credit score from a
consumer reporting agency as an input
to a proprietary score but the
proprietary score itself is not a credit
score as defined in section 609(f)(2)(A)
of the FCRA, the creditor would
disclose the credit score from the
consumer reporting agency per the
requirements of section 1100F of the
Dodd-Frank Act. Again, the creditor
may use the ‘‘Information About Your
Credit Score’’ section of Form C–3 to
disclose the credit bureau score.
In contrast, a creditor in taking
adverse action may have used a
proprietary score that only includes
information obtained from a consumer
reporting agency. In that case, the
proprietary score would be a credit
score under section 609(f)(2)(A) of the
FCRA. In such cases, the creditor is
required to comply with section 1100F
of the Dodd-Frank Act and may use
Form C–3. As noted in paragraph 3 of
Appendix C, the model forms are
illustrative and may not be appropriate
for all creditors. Creditors should thus
modify Form C–3 as necessary.
Specifically, the creditor should modify
the ‘‘Information about Your Credit
Score’’ section in Form C–3 to reflect
that the creditor did not obtain a credit
score from a consumer reporting agency,
but rather used a proprietary score that
met the definition of a credit score
under section 609(f)(2)(A) of the FCRA
in taking adverse action. The creditor
should disclose the value of the
proprietary score, the date, the range of
proprietary scores, and the key factors
adversely affecting the consumer’s
proprietary score.
Commenters also asked for guidance
on what information to disclose under
section 1100F of the Dodd-Frank Act
when a creditor uses both a proprietary
score that meets the definition of a
credit score, and a credit score from a
consumer reporting agency in taking
adverse action. If the proprietary score
is the basis for the adverse action, under
Regulation B the creditor would be
required to disclose the reasons the
consumer did not score well compared
to other applicants, for the proprietary
score. See § 202.9(a)(2)(i). The creditor
may disclose those reasons in the
‘‘Reasons for Denial of Credit’’ section of
Form C–3. In addition, under the FCRA
the creditor must disclose one of the
scores that it used in taking adverse
action and may do so in the
‘‘Information About Your Credit Score’’
section in Form C–3. If the creditor
chooses to disclose the proprietary
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score, it would amend Form C–3 as
discussed above. If the creditor chooses
to disclose the credit score from a
consumer reporting agency, the creditor
would disclose the value of the credit
score, the date, the range of credit
scores, and the key factors adversely
affecting the consumer’s credit score.
Other comments on Form C–3. One
commenter highlighted language in
Form C–3 that describes a proprietary
score as based on the repayment
histories of a large number of the
creditor’s consumers. The commenter
thought it potentially misleading to
indicate that a proprietary score is only
based on repayment histories rather
than on an evaluation of different
categories. The commenter asked that
the Board revise Form C–3 so that
consumers clearly understand the
difference between proprietary and
other scores.
This issue is outside the narrow scope
of this rulemaking to revise the model
forms consistent with section 1100F of
the Dodd-Frank Act. Moreover, the
model forms are illustrative and may
not be appropriate for all creditors. See
paragraph 3 of Appendix C. The
instructions to the model forms provide
examples of when a creditor should
amend the forms to ensure that they
accurately reflect the creditor’s actual
practices. See paragraph 4 of Appendix.
If a proprietary score is not solely based
on the repayment histories of a large
number of the creditor’s consumers, the
creditor can amend the language to
describe what the proprietary score is
based on. Further, Form C–3 includes a
disclosure of the principal reasons why
a consumer’s proprietary score is lower
than the scores for the creditor’s other
consumers. This list of reasons may
provide consumers with a fuller
understanding of the difference between
proprietary and other scores.
Form of the Notices
As discussed above, the Board
proposed to revise Forms C–1 through
C–5 to incorporate disclosures required
by section 1100F of the Dodd-Frank Act
and include, as applicable, a statement
that the creditor obtained the
consumer’s credit score from a
consumer reporting agency named in
the notice, and used the score in making
the credit decision. The proposed model
notices also stated that a credit score is
a number that reflects the information in
the consumer’s consumer report, and
that the consumer’s credit score can
change, depending on how the
information in the consumer report
changes. The proposed model notices
provided space for the creditor to
include the content required under
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section 1100F of the Dodd-Frank Act
that is specific to the consumer. This
content includes: The consumer’s credit
score, the date the credit score was
created, the range of possible credit
scores under the model used, and up to
four key factors that adversely affected
the consumer’s credit score (or up to
five factors if the number of inquiries
made with respect to that consumer
report is a key factor).
The Board proposed to include these
new disclosures primarily in a narrative
format. In addition, the Board proposed
to add this additional information to the
end of the model forms, after
information related the reasons for why
adverse action was taken, and a
statement that the creditor obtained
information from a consumer reporting
agency.
The Board received several comments
on the format of the proposed model
forms, as discussed in more detail
below. For the reasons discussed below,
the final rule retains the format of the
credit score information in the model
forms, as proposed.
Order of content. An industry
commenter asked that the credit score
information precede information
regarding the consumer report in the
model forms. The final rule retains the
order of the content of the model forms
as proposed. The Board believes that it
is appropriate to disclose the
information related to consumer reports
first because the primary purpose of the
adverse action notices is to alert
consumers that adverse action was
taken as a result of their consumer
reports.
Further, in the proposed format the
content logically progresses from more
general consumer report information to
more specific credit score information.
In addition, because a creditor may still
use Forms C–1 through C–5 when the
creditor does not use the consumer’s
credit score in taking adverse action,
providing the credit score information
after the consumer report information
will promote ease of use for creditors.
Because the credit score information
comes at the end of Forms C–1 through
C–5, it may be easier for a creditor to
delete that information from the forms
in cases where the creditor did not use
a credit score in taking adverse action.
Disclosing credit score information on
a separate document. Several industry
commenters requested a model form
that consumer reporting agencies could
use to provide creditors the credit score
information needed for adverse action
notices under section 1100F of the
Dodd-Frank Act. These commenters
asked that creditors be permitted to
attach the consumer reporting agency’s
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form to their adverse action notices, and
provide both documents to the
consumer. These commenters did not
believe that the creditor should be
required to integrate the credit score
information into its adverse action
notice.
Section 615(a)(1) of the FCRA requires
a creditor to provide notice of adverse
action to consumers against whom it
takes adverse action based in whole or
in part on information contained in a
consumer report. Section 1100F of the
Dodd-Frank Act amended Section
615(a) to require a creditor to provide
such consumers credit score
information. Providing a form with
credit score information separately from
an adverse action notice does not appear
to be consistent with the legislation.
Use of graphs or table formats. Some
industry commenters requested that
creditors be permitted to use a graph or
table format to provide the information
in the model forms without losing the
safe harbor for compliance with
Regulation B. These commenters
asserted that graphs, tables, and other
visual devices may be clearer and more
useful to consumers.
To comply with Regulation B, a
creditor must provide the required
disclosures in a clear and conspicuous
manner, in a reasonably understandable
format that does not obscure the
required information. See § 202.4(d)(1).
Use of a different format from the model
forms, such as by adding graphs or
tables, could meet this standard for
compliance with the regulation, but this
would be determined on a case by case
basis.
Substitute Notices and Combined
Notices
As discussed above, section 1100F of
the Dodd-Frank Act amends section
615(a) of the FCRA to require creditors
to disclose on FCRA adverse action
notices a credit score used in taking any
adverse action and information relating
to that score. Creditors might, however,
disclose credit score information to
consumers to satisfy other disclosure
requirements. Specifically, in January
2010, the Board and the Federal Trade
Commission (the Agencies) published
final rules to implement the risk-based
pricing provisions in section 311 of the
Fair and Accurate Credit Transactions
Act of 2003 (FACT Act), which
amended the FCRA (January 2010 Final
Rule). 75 FR 2724. The January 2010
Final Rule generally requires a creditor
to provide a risk-based pricing notice to
a consumer when the creditor uses a
consumer report to grant or extend
credit to the consumer on material terms
that are materially less favorable than
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the most favorable terms available to a
substantial proportion of consumers
from or through that creditor. See
§ 222.72; § 640.3. The January 2010
Final Rule provides exceptions to the
requirements to provide general riskbased pricing notices for persons that
provide certain credit score disclosure
notices to consumers who request credit
(so called ‘‘credit score disclosure
exception notices’’). See §§ 222.74(d),
(e), and (f); §§ 640.5(d), (e), and (f). In
addition, section 609(g) of the FCRA
requires creditors to provide credit score
information to consumers applying for
loans secured by one to four units of
residential real property.
For loans secured by one to four units
of residential real property, the credit
score disclosure exemption notice
would be required to be provided to the
consumer concurrently and combined
with the notice required by section
609(g) of the FCRA, but in any event, at
or before consummation of a closed-end
credit transaction or before the first
transaction under an open-end credit
plan. § 222.74(d)(3). Section 609(g)(1) of
the FCRA states that the notice required
by that subsection must be provided to
the consumer ‘‘as soon as reasonably
practicable.’’ In the January 2010 Final
Rule, the Agencies noted that industry
practice is generally to provide the
credit score disclosure within three
business days of obtaining a credit score
and the Agencies would expect the
integrated disclosure generally would be
provided within the same timeframe. 75
FR 2741. For loans not secured by one
to four units of residential real property,
the credit disclosure exemption notice
must be provided to the consumer as
soon as reasonably practicable after the
credit score has been obtained, but in
any event at or before consummation in
the case of closed-end credit or before
the first transaction is made under an
open-end credit plan. § 222.74(e)(3).
Some industry commenters asked the
Board to clarify that if a creditor
provides credit score exception notices
or section 609 notices to consumers, the
creditor would not be required to
include the disclosures required by
section 1100F of the Dodd-Frank Act in
the adverse action notice. One industry
commenter also requested that the
Board clarify that a creditor is allowed
to combine the section 609(g) notice
with an adverse action notice. For the
reasons discussed below, the Board does
not believe a creditor would comply
with the FCRA adverse action
provisions in section 1100F by
providing a credit score disclosure
exception notice or section 609(g)
notice. In addition, the Board does not
believe that the 609(g) notice may be
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integrated into a FCRA adverse action
notice.
Substitute notices. One industry
commenter asked the Board to clarify
that if a creditor provides credit score
disclosure exception notices in
connection with all loan applications,
the creditor would not be required to
include the credit score disclosures
required by section 1100F of the DoddFrank Act in the adverse action notice.
In addition, one industry commenter
suggested that if a creditor provides
consumers with the disclosures required
by section 609(g) of the FCRA, the
creditor should not be required to
disclose credit score information under
section 1100F of the Dodd-Frank Act in
the adverse action notice. This
commenter noted that the credit score
might change between the 609(g)
disclosure and adverse action notice,
leading to consumer confusion. The
commenter argued that Congress likely
did not intend consumers to receive
multiple credit disclosures in
connection with a single transaction.
The Board does not believe a creditor
would comply with the FCRA adverse
action provisions by providing a credit
score disclosure exception notice or
section 609(g) notice. These notices
provide different information and have
different timing requirements than the
adverse action notice. In addition, the
credit score disclosed on the credit
score disclosure exception notice or
section 609(g) notice might not be the
credit score used in taking adverse
action. For example, for purposes of the
credit score disclosure exception notice,
if a person uses a credit score that was
not created by a consumer reporting
agency, such as a proprietary score, that
person is permitted to disclose either
the proprietary score or a credit score it
obtained from an entity regularly
engaged in the business of selling credit
scores, even if the latter credit score was
not used in the credit decision.
Nonetheless, in that circumstance, the
FCRA adverse action notice must
contain the proprietary score under
1100F. As discussed above, if a creditor
uses a proprietary ‘‘credit’’ score in
taking adverse action and does not use
a credit score from a consumer reporting
agency, the creditor must disclose
information about the proprietary score
under section 1100F.
Combined notices. One industry
commenter requested that the Board
clarify that a creditor is allowed to
combine the section 609(g) notice with
a FCRA adverse action notice. The
Board does not believe a creditor would
comply with the FCRA adverse action
provisions by combining the section
609(g) notice with an adverse action
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notice for the reasons discussed above.
In addition, the Board believes that
allowing the section 609(g) notice to be
combined with the adverse action notice
might detract consumers from the
primary purposes of the adverse action
notice, which is to notify the consumer
that adverse action has been taken.
Co-Applicants
Several industry commenters asked
who should receive an adverse action
notice when a credit application
involves multiple applicants. These
commenters stated that applicants
should not receive each other’s credit
scores. They also recommended adding
language to the model forms to indicate
that for co-applicants, the adverse action
decision may be based on either or both
of the applicants’ credit information.
They explained that such language
would decrease consumer confusion,
since an applicant with an excellent
credit profile who receives an adverse
action notice may not realize that the
adverse action decision may have been
made because of the co-applicant’s
credit profile.
Section 202.9(f) of Regulation B
permits a creditor to provide an adverse
action notice to only one applicant, and
requires a creditor to provide an adverse
action notice to the primary applicant,
when a primary applicant is readily
apparent. In contrast, section 615(a) of
the FCRA requires a creditor to provide
the disclosures mandated by that
section to ‘‘any consumer’’ against
whom adverse action is taken, if the
adverse action is based in whole or in
part on information from a consumer
report. The FCRA’s reference to ‘‘any
consumer’’ would seem to include coapplicants. Given privacy and customer
relations concerns, the Board expects
that creditors would generally provide
separate FCRA adverse action notices to
each applicant with only the
individual’s credit score on each notice.
As discussed above, several
commenters recommended adding
language to the model forms to indicate
that for co-applicants, the adverse action
decision may be based on either or both
of the applicants’ credit information.
The Board believes that providing this
additional language on the model forms
would complicate the disclosures
without providing a substantial benefit
to consumers. An applicant with strong
credit who receives an adverse action
notice will likely understand that the
adverse action decision was based on
the co-applicant’s credit information or
will contact the creditor to inquire.
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Guarantors and Co-Signers
An application may involve a
guarantor or co-signer. Some industry
commenters asked whether a guarantor
or co-signer should receive an adverse
action notice. These commenters also
asked whether the guarantor’s or cosigner’s credit score should be disclosed
to the applicant, where the creditor uses
the guarantor’s or co-signer’s credit
score in taking adverse action.
Under section 701(d)(6) of the ECOA
and § 202.2(c) of Regulation B, only an
applicant can experience adverse action.
Further, a guarantor or co-signer is not
deemed an applicant under § 202.2(e).
Sections 603(k)(1)(A) and 603(k)(1)(B)(2)
of the FCRA provide that adverse action
has the same meaning for purposes of
the FCRA as is provided in the ECOA
and Regulation B in the context of a
credit application. Therefore, a
guarantor or co-signer would not receive
an adverse action notice under the
ECOA or the FCRA. The credit applicant
would, however, receive an adverse
action notice, even if the adverse action
decision is made solely based on
information in the guarantor’s or cosigner’s consumer report. Section 1100F
of the Dodd-Frank Act does not address
whether, in this circumstance, the
adverse action notice received by an
applicant under the FCRA should
include a guarantor or co-signer’s credit
score. The Board does not believe,
however, that Congress intended for an
individual to receive another
individual’s credit score. Section
609(f)(2) of the FCRA associates a credit
score with a particular individual. The
Board accordingly believes that a
guarantor or co-signer’s credit score
should not be disclosed to an applicant
in an adverse action notice.
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Multiple Scores
Some creditors may obtain multiple
credit scores from consumer reporting
agencies in connection with their
underwriting processes. A creditor may
use one or more of those scores in taking
adverse action. Section 1100F of the
Dodd-Frank Act only requires a person
to disclose a single credit score used in
taking adverse action.
When a creditor obtains multiple
scores but only uses one in making the
decision, the creditor must disclose the
credit score that it used. Commenters
asked what credit score or scores
creditors should disclose when creditors
use multiple scores in taking adverse
action, for example, from different
consumer reporting agencies. Section
1100F of the Dodd-Frank Act does not
specify what credit score should be
disclosed in such cases, but only
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requires a person to disclose a single
credit score that is used by the person
in making the credit decision. A creditor
would comply with the statute by
disclosing any of the credit scores that
it used. The Board expects that creditors
will have policies and procedures to
determine which of the multiple credit
scores was used in taking adverse
action. For instance, a creditor could
have policies and procedures specifying
that: (1) When the creditor obtains or
creates multiple credit scores but only
uses one of those credit scores in taking
adverse action, for example, by using
the low, middle, high, or most recent
score, the creditor would disclose that
credit score and information relating to
that credit score; and (2) when a creditor
uses multiple credit scores in taking
adverse action, for example, by
computing the average of all the credit
scores obtained, the creditor would
disclose any one of those credit scores
and information relating to the credit
score.
Because credit scoring models may
differ considerably in nature and the
range of scores used, consumers would
not necessarily benefit if they receive
and try to compare multiple scores.
Disclosing multiple credit scores could
confuse consumers who do not
understand the differences, which might
lessen the value of the section 1100F
disclosures. Moreover, section 1078(a)
of the Dodd-Frank Act requires the
Consumer Financial Protection Bureau
(CFPB) to conduct a study of the
different credit scoring systems, and
whether these variations disadvantage
consumers. The CFPB’s study might
develop a record that could serve as the
basis for reconsidering this issue in a
future rulemaking.
Adverse Actions Not Limited to Credit
An industry commenter asked
whether credit score information under
section 1100F of the Dodd-Frank Act
must be disclosed in FCRA adverse
action notices for non-lending products.
This commenter notes that the
definition of ‘‘credit score’’ for purposes
of section 1100F of the Dodd-Frank Act
refers to a credit score ‘‘used by a person
who makes or arranges a loan.’’ The
commenter asserted argued that
Congress intended to limit the section
1100F disclosures to credit decisions.
Section 202.2(c) of the ECOA limits
the definition of adverse action to
decisions regarding credit. The FCRA,
however, does not include such a
limitation. See section 603(k)(1) of the
FCRA. The FCRA therefore applies to
adverse action decisions related to
credit, but also decisions regarding, for
example, a deposit account, insurance
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product, or employment. Although a
credit score may generally be used in
making or arranging loans, a credit score
may also be used in taking adverse
action not related to credit. The Board
believes that a person would need to
disclose a credit score obtained from a
consumer reporting agency as part of the
adverse action notice as set forth in
section 1100F of the Dodd Frank Act,
even if the person used the credit score
to take adverse action for a non-lending
product. In requiring credit score
disclosures, section 1100F does not state
that the credit score disclosures are only
required for adverse action decisions
related to credit.
Implementation Date
Some industry commenters asked that
the Board delay the rule’s
implementation date by 6 months to at
least 12 months. One commenter
suggested that the Board stay the
rulemaking, and let the CFPB finalize
the rule.3 Another commenter requested
that creditors should receive a safe
harbor for using the proposed model
forms until creditors can implement the
requirements in the final rule.
Section 1100F of the Dodd-Frank Act
is self-effectuating and will become
legally effective on July 21, 2011, even
if there are no implementing rules or
model forms. To provide guidance to
institutions in establishing their
compliance programs, this final rule
will become effective 30 days after the
date of publication in the Federal
Register.
III. Regulatory Analysis
A. Paperwork Reduction Act
In accordance with the Paperwork
Reduction Act of 1995 (PRA) (44 U.S.C.
3501–3521; 5 CFR part 1320 Appendix
A.1), the Board reviewed the final
rulemaking under the authority
delegated to the Board by the Office of
Management and Budget (OMB). The
collection of information that is
required by this final rulemaking is
found in 12 CFR part 202. In addition,
as permitted by the PRA, the Board will
extend for three years the current
recordkeeping and disclosure
requirements in connection with
Regulation B. The Board may not
conduct or sponsor, and an organization
is not required to respond to, this
information collection unless it displays
a currently valid OMB control number.
The OMB control number is 7100–0201.
Section 703(a)(1) of the Equal Credit
Opportunity Act (15 U.S.C. 1691b(a)(1))
authorizes the Board to issue regulations
3 Rule writing authority under the FCRA will
transfer to the CFPB on July 21, 2011.
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to carry out the provisions of the Act.
The purpose of the Act is to ensure that
credit is made available to all
creditworthy customers without
discrimination on the basis of race,
color, religion, national origin, sex,
marital status, age (provided the
applicant has the capacity to contract),
receipt of public assistance income, or
the fact that the applicant has in good
faith exercised any right under the
Consumer Credit Protection Act (15
U.S.C. 1600 et seq.). This information
collection is mandatory.
Regulation B applies to all types of
creditors, not just State member banks.
However, under the PRA, the Board
accounts for the burden of the
paperwork associated with the
regulation only for entities that are
supervised by the Board. Appendix A of
Regulation B defines these creditors as
State member banks, branches and
agencies of foreign banks (other than
federal branches, federal agencies, and
insured state branches of foreign banks),
commercial lending companies owned
or controlled by foreign banks, and
organizations operating under section
25 or 25A of the Federal Reserve Act.
Other federal agencies account for the
paperwork burden for the institutions
they supervise. Creditors are required to
retain records for 12 to 25 months as
evidence of compliance.
As discussed above, on March 15,
2011, the Board published in the
Federal Register a notice of proposed
rulemaking that is consistent with new
content requirements in section 615(a)
of the FCRA that were added by section
1100F of the Dodd-Frank Act. 76 FR
13896. The PRA comment period
expired on May 16, 2011.
In the proposal, the Board estimated
that respondents potentially affected by
the additional notice would take, on
average, 16 hours (2 business days) to
update their systems and modify model
notices to comply with the proposed
requirements. The Board recognized
that the amount of time needed for any
particular creditor subject to the
proposed requirements may be higher or
lower, but believed this average figure
was a reasonable estimate.
Several industry commenters believed
that the Board underestimated the
compliance burden of the proposed
rule. These commenters asserted that
compliance would require between 2
weeks and 8,000 hours.
Based on these comments, the Board
is inclined to agree that some additional
time beyond 16 hours may be needed.
The Board, therefore, has revised
upward its prior burden estimate. The
Board believes that 32 hours (4 business
days) is a reasonable estimate of the
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average amount of time to modify
existing database systems to incorporate
these new requirements. In addition, an
industry commenter asked that the
Board clarify whether the Board
proposed to extend current
recordkeeping requirements for 3 years,
or to lengthen current recordkeeping
requirements. As explained in the
proposed rule, the Board is extending
current recordkeeping and disclosure
requirements for 3 years.
Entities affected by this final rule are
already familiar with the existing
adverse action provisions. It should not
be overly burdensome to persons using
a credit score when making the decision
requiring an adverse action notice to
add additional information to that
notice. In addition, the Board has
provided model notices that should
significantly reduce the cost of
compliance with the final rule.
B. Regulatory Flexibility Act
The Board prepared an initial
regulatory flexibility analysis under the
Regulatory Flexibility Act (RFA)
(5 U.S.C. 601 et seq.) in connection with
the proposed rule. The final rule covers
certain banks, other depository
institutions, and non-bank entities that
take adverse action against consumers.
The Small Business Administration
(SBA) establishes size standards that
define which entities are small
businesses for purposes of the RFA.4
The size standard to be considered a
small business is: $175 million or less
in assets for banks and other depository
institutions; and $7 million or less in
annual revenues for the majority of nonbank entities that are likely to be subject
to the final rule. Under section 605(b) of
the RFA, 5 U.S.C. 605(b), the regulatory
flexibility analysis otherwise required
under section 604 of the RFA is not
required if an agency certifies, along
with a statement providing the factual
basis for such certification, that the final
rule will not have a significant
economic impact on a substantial
number of small entities. The Board
hereby certifies that the final rule will
not have a significant economic impact
on a substantial number of small
business entities. The Board recognizes
that the final rule will affect some small
business entities; however the Board
does not expect that a substantial
number of small businesses will be
affected or that the final rule will have
a significant economic impact on them,
particularly in light of the information
4 U.S. Small Business Administration, Table of
Small Business Size Standards Matched to North
American Industry Classification System Codes,
available at https://www.sba.gov/idc/groups/public/
documents/sba_homepage/serv_sstd_tablepdf.pdf.
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already required to be disclosed under
section 615(a) of the FCRA.
Nonetheless, the Board has decided to
publish a final regulatory flexibility
analysis with the final rule and has
prepared the following analysis:
1. Reasons for the Final Rule
Section 1100F of the Dodd-Frank Act
amends section 615(a) of the FCRA to
require persons to disclose a credit score
and information relating to that credit
score in adverse action notices when the
person uses a credit score in taking
adverse action. Specifically, a person
must disclose, in addition to the
information currently required by
section 615(a) of the FCRA: (1) A
numerical credit score used in making
the credit decision; (2) the range of
possible scores under the model used;
(3) up to four key factors that adversely
affected the consumer’s credit score (or
up to five factors if the number of
inquiries made with respect to that
consumer report is a key factor); (4) the
date on which the credit score was
created; and (5) the name of the person
or entity that provided the credit score.
The effective date of these amendments
is July 21, 2011.
Certain model notices in Regulation B
include the content required by both the
ECOA and the FCRA adverse action
provisions, so that creditors can use the
model notices to comply with the
adverse action requirements of both
statutes. The Board is issuing the final
rule to amend the combined ECOA–
FCRA adverse action model notices in
Regulation B pursuant to its existing
authority under section 703(a) of the
ECOA, to facilitate compliance with the
new requirements under section 1100F
of the Dodd-Frank Act.
2. Statement of Objectives and Legal
Basis
The SUPPLEMENTARY INFORMATION
above contains information on the
objectives and legal basis of the final
rule. The legal basis for the final rule is
section 703(a) of the ECOA. The final
rule is consistent with section 1100F of
the Dodd-Frank Act.
3. Summary of Issues Raised by
Commenters
Some industry commenters stated that
the proposed rules would create
substantial compliance burdens,
particularly for small entities. They
asked that small entities be exempt from
the requirements, or that the Board
delay the implementation date for small
entities.
This issue is outside the scope of this
rulemaking, because the Board does not
have authority under the ECOA to carve
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out small entities from the requirements
of section 1100F of the Dodd-Frank Act.
Further, as discussed above, Congress
set the effective date for section 1100F
of the Dodd-Frank Act for July 21, 2011.
Section 1100F is self-implementing and
will become legally effective on July 21,
2011, even if there is no implementing
regulation or model forms. The final
rule will facilitate compliance by
providing guidance for institutions in
establishing their compliance programs,
and will become effective 30 days after
the date of publication in the Federal
Register.
4. Description of Small Entities to
Which the Final Rule Applies
The final rule applies to any person
that (1) is required to provide an adverse
action notice to a consumer; and (2)
uses a credit score in making the credit
decision requiring an adverse action
notice. The total number of small
entities likely to be affected by the final
rule is unknown, because the Board
does not have data on the number of
small entities that use credit scores in
taking adverse action in connection
with consumer credit. The adverse
action provisions of section 1100F of the
Dodd-Frank Act have broad
applicability to persons who use credit
scores in taking adverse action in
connection with the provision of
consumer credit.
Based on estimates compiled by the
Board, the Federal Deposit Insurance
Corporation, and the Office of Thrift
Supervision, there are approximately
9,458 depository institutions that could
be considered small entities and that are
potentially subject to the final rule.5 The
available data are insufficient to
estimate the number of non-bank
entities that would be subject to the
final rule and that are small as defined
by the SBA. Such entities would
include non-bank mortgage lenders,
auto finance companies, automobile
dealers, other non-bank finance
companies, insurance companies,
employers, telephone companies, and
utility companies.
It also is unknown how many of these
small entities that meet the SBA’s size
standards and that are potentially
subject to the final rule use credit scores
in taking adverse action in connection
with the provision of consumer credit.
The final rule does not, however,
impose any requirements on small
5 The estimate includes 1,459 institutions
regulated by the Board, 659 national banks, and
4,099 federally-chartered credit unions, as
determined by the Board. The estimate also
includes 2,872 institutions regulated by the FDIC
and 369 thrifts regulated by the OTS. See 75 FR
36016, 36020 (Jun. 24, 2010).
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15:47 Jul 14, 2011
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entities that do not use credit scores in
taking adverse action in connection
with consumer credit.
5. Projected Reporting, Recordkeeping
and Other Compliance Requirements
The compliance requirements of the
final rule are described in detail in the
SUPPLEMENTARY INFORMATION above.
A person must currently determine if
it takes adverse action in connection
with the provision of consumer credit,
based in whole or in part on consumer
reports. If the person takes adverse
action based on consumer reports, the
person must provide adverse action
notices with the information currently
required by section 615(a) of the FCRA.
Section 1100F of the Dodd-Frank Act
amends section 615(a) of the FCRA to
require a person who takes adverse
action and uses a credit score in making
the adverse action determination to
provide credit score information in the
adverse action notice, in addition to the
information currently required by
section 615(a) of the FCRA. Under the
FCRA, the person would need to design,
generate, and provide notices that
include the credit score information.
This final rule provides model forms
that may be used by creditors to comply
with these new requirements.
The Board does not expect that the
costs associated with this final rule will
place a significant burden on small
entities.
6. Identification of Duplicative,
Overlapping, or Conflicting Federal
Regulations
The Board has not identified any
federal statutes or regulations that
would duplicate, overlap, or conflict
with the final rule. As discussed in Part
II above, the amendments to the adverse
action notices are consistent with
section 1100F of the Dodd-Frank Act.
The Board is issuing the final rule
pursuant to its existing authority under
section 703(a) of the ECOA. The
amendments to the adverse action
model notices have been designed to
work in conjunction with the
requirements of section 1100F of the
Dodd-Frank Act to help facilitate
uniform compliance when this section
becomes effective.
7. Steps Taken To Minimize the
Economic Impact on Small Entities
The Board solicited comments on any
significant alternatives consistent with
section 703(a) of the ECOA and the
provisions of section 1100F of the DoddFrank Act that would minimize the
impact of the final rule on small
entities. As noted above, several
industry commenters suggested that
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41599
small entities be exempt from the
proposed rules, or that the Board delay
the implementation date for small
entities.
The Board has sought to minimize the
economic impact on small entities by
providing model notices to ease
creditors’ burden. As explained above,
however, the Board does not have
authority under the ECOA to carve out
small entities from the requirements of
section 1100F of the Dodd-Frank Act. In
addition, Congress set the effective date
for section 1100F of the Dodd-Frank Act
for July 21, 2011. Section 1100F is selfimplementing and will become legally
effective on July 21, 2011, even if there
is no implementing regulation. This
final rule will provide guidance to
institutions in establishing their
compliance programs. Accordingly, the
final rule will become effective 30 days
after the date of publication in the
Federal Register.
List of Subjects in 12 CFR Part 202
Aged, Banks, Banking, Civil rights,
Consumer protection, Credit,
Discrimination, Federal Reserve System,
Marital status discrimination, Penalties,
Religious discrimination, Reporting and
recordkeeping requirements, Sex
discrimination.
For the reasons set forth in the
preamble, the Board amends 12 CFR
part 202 and the Official Staff
Commentary, as follows:
PART 202—EQUAL CREDIT
OPPORTUNITY ACT (REGULATION B)
1. The authority citation for part 202
continues to read as follows:
■
Authority: 15 U.S.C. 1693b.
2. Section 202.12(b)(4) is amended as
follows:
■
§ 202.12
Record retention.
*
*
*
*
*
(b) * * *
(4) Enforcement proceedings and
investigations. A creditor shall retain
the information beyond 25 months (12
months for business credit, except as
provided in paragraph (b)(5) of this
section) if the creditor has actual notice
that it is under investigation or is
subject to an enforcement proceeding
for an alleged violation of the Act or this
part, by the Attorney General of the
United States or by an enforcement
agency charged with monitoring that
creditor’s compliance with the Act and
this regulation, or if it has been served
with notice of an action filed pursuant
to section 706 of the Act and § 202.16
of this part. The creditor shall retain the
information until final disposition of the
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matter, unless an earlier time is allowed
by order of the agency or court.
*
*
*
*
*
■ 3. Appendix C to Part 202 is amended
by revising paragraph 2 and Forms C–
1 through C–5 to read as follows:
APPENDIX C To Part 202—Sample
Notification Forms
*
*
*
*
*
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2. Form C–1 contains the Fair Credit
Reporting Act disclosure as required by
sections 615(a) and (b) of that act. Forms C–
2 through C–5 contain only the section 615(a)
disclosure (that a creditor obtained
information from a consumer reporting
agency that was considered in the credit
decision and, as applicable, a credit score
used in taking adverse action along with
related information). A creditor must provide
the section 615(a) disclosure when adverse
action is taken against a consumer based on
information from a consumer reporting
agency. A creditor must provide the section
615(b) disclosure when adverse action is
taken based on information from an outside
source other than a consumer reporting
agency. In addition, a creditor must provide
the section 615(b) disclosure if the creditor
obtained information from an affiliate other
than information in a consumer report or
other than information concerning the
affiliate’s own transactions or experiences
with the consumer. Creditors may comply
with the disclosure requirements for adverse
action based on information in a consumer
report obtained from an affiliate by providing
either the section 615(a) or section 615(b)
disclosure. Optional language in Forms C–1
through C–5 may be used to direct the
consumer to the entity that provided the
credit score for any questions about the credit
score, along with the entity’s contact
information. Creditors may use or not use
this additional language without losing the
safe harbor, since the language is optional.
llTemporary or irregular employment
llUnable to verify employment
llLength of employment
llIncome insufficient for amount of
credit requested
llExcessive obligations in relation to
income
llUnable to verify income
llLength of residence
llTemporary residence
llUnable to verify residence
llNo credit file
llLimited credit experience
llPoor credit performance with us
llDelinquent past or present credit
obligations with others
llCollection action or judgment
llGarnishment or attachment
llForeclosure or repossession
llBankruptcy
llNumber of recent inquiries on credit
bureau report
llValue or type of collateral not
sufficient
llOther, specify:llllll
Part II—Disclosure of Use of Information
Obtained From an Outside Source
This section should be completed if the
credit decision was based in whole or in part
on information that has been obtained from
an outside source.
llOur credit decision was based in
whole or in part on information obtained in
a report from the consumer reporting agency
listed below. You have a right under the Fair
Credit Reporting Act to know the information
contained in your credit file at the consumer
reporting agency. The reporting agency
played no part in our decision and is unable
to supply specific reasons why we have
denied credit to you. You also have a right
to a free copy of your report from the
reporting agency, if you request it no later
than 60 days after you receive this notice. In
addition, if you find that any information
contained in the report you receive is
*
*
*
*
*
inaccurate or incomplete, you have the right
Form C–1—Sample Notice of Action Taken
to dispute the matter with the reporting
and Statement of Reasons Statement of
agency.
Credit Denial, Termination or Change
Name: lllllllllllllllll
Date: llllllllllllllllll Address: llllllllllllllll
Applicant’s Name: llllllllllll lllllllllllllllllllll
Applicant’s Address: lllllllllll [Toll-free] Telephone number: llllll
[We also obtained your credit score from
Description of Account, Transaction, or
this consumer reporting agency and used it
Requested Credit:
in making our credit decision. Your credit
lllllllllllllllllllll score is a number that reflects the
lllllllllllllllllllll information in your consumer report. Your
Description of Action Taken:
credit score can change, depending on how
lllllllllllllllllllll the information in your consumer report
lllllllllllllllllllll changes.
Your credit score:llllll
Part I—Principal Reason(s) for Credit
Date:llllll
Denial, Termination, or Other Action Taken
Scores range from a low ofllllllto a
Concerning Credit
high ofllllll
Key factors that adversely affected your
This section must be completed in all
credit score:
instances.
llllll
llCredit application incomplete
llllll
llInsufficient number of credit
llllll
references provided
llllll
llUnacceptable type of credit references
[Number of recent inquiries on consumer
provided
report, as a key factor]
llUnable to verify credit references
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[If you have any questions regarding your
credit score, you should contact [entity that
provided the credit score] at:
Address: llllllllllllllll
lllllllllllllllllllll
[Toll-free] Telephone number:]] llllll
llOur credit decision was based in
whole or in part on information obtained
from an affiliate or from an outside source
other than a consumer reporting agency.
Under the Fair Credit Reporting Act, you
have the right to make a written request, no
later than 60 days after you receive this
notice, for disclosure of the nature of this
information.
If you have any questions regarding this
notice, you should contact:
Creditor’s name: lllllllllllll
Creditor’s address: llllllllllll
Creditor’s telephone number: lllllll
Notice: The federal Equal Credit
Opportunity Act prohibits creditors from
discriminating against credit applicants on
the basis of race, color, religion, national
origin, sex, marital status, age (provided the
applicant has the capacity to enter into a
binding contract); because all or part of the
applicant’s income derives from any public
assistance program; or because the applicant
has in good faith exercised any right under
the Consumer Credit Protection Act. The
federal agency that administers compliance
with this law concerning this creditor is
(name and address as specified by the
appropriate agency listed in appendix A).
Form C–2—Sample Notice of Action Taken
and Statement of Reasons
Date
Dear Applicant: Thank you for your recent
application. Your request for [a loan/a credit
card/an increase in your credit limit] was
carefully considered, and we regret that we
are unable to approve your application at this
time, for the following reason(s):
Your Income:
llis below our minimum requirement.
llis insufficient to sustain payments on the
amount of credit requested.
llcould not be verified.
Your Employment:
llis not of sufficient length to qualify.
llcould not be verified.
Your Credit History:
llof making payments on time was not
satisfactory.
llcould not be verified.
Your Application:
lllacks a sufficient number of credit
references.
lllacks acceptable types of credit
references.
llreveals that current obligations are
excessive in relation to income.
Other: lllllllllllllllll
The consumer reporting agency contacted
that provided information that influenced
our decision in whole or in part was [name,
address and [toll-free] telephone number of
the reporting agency]. The reporting agency
played no part in our decision and is unable
to supply specific reasons why we have
denied credit to you. You have a right under
the Fair Credit Reporting Act to know the
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information contained in your credit file at
the consumer reporting agency. You also
have a right to a free copy of your report from
the reporting agency, if you request it no later
than 60 days after you receive this notice. In
addition, if you find that any information
contained in the report you receive is
inaccurate or incomplete, you have the right
to dispute the matter with the reporting
agency. Any questions regarding such
information should be directed to [consumer
reporting agency]. If you have any questions
regarding this letter, you should contact us at
[creditor’s name, address and telephone
number].
[We also obtained your credit score from
this consumer reporting agency and used it
in making our credit decision. Your credit
score is a number that reflects the
information in your consumer report. Your
credit score can change, depending on how
the information in your consumer report
changes.
Your credit score: llllllllllll
Date: llllllllllllllllll
Scores range from a low ofllllllto a
high ofllllll
Key factors that adversely affected your
credit score:
lllllllllllllllllllll
lllllllllllllllllllll
lllllllllllllllllllll
lllllllllllllllllllll
[Number of recent inquiries on consumer
report, as a key factor]
[If you have any questions regarding your
credit score, you should contact [entity that
provided the credit score] at:
Address: llllllllllllllll
lllllllllllllllllllll
[Toll-free] Telephone
number:llllllllll]]
Notice: The federal Equal Credit
Opportunity Act prohibits creditors from
discriminating against credit applicants on
the basis of race, color, religion, national
origin, sex, marital status, age (provided the
applicant has the capacity to enter into a
binding contract); because all or part of the
applicant’s income derives from any public
assistance program; or because the applicant
has in good faith exercised any right under
the Consumer Credit Protection Act. The
federal agency that administers compliance
with this law concerning this creditor is
(name and address as specified by the
appropriate agency listed in appendix A).
Form C–3—Sample Notice of Action Taken
and Statement of Reasons [(Credit Scoring)]
Date
Dear Applicant: Thank you for your recent
application for llll. We regret that we
are unable to approve your request.
[Reasons for Denial of Credit]
Your application was processed by a
[credit scoring] system that assigns a
numerical value to the various items of
information we consider in evaluating an
application. These numerical values are
based upon the results of analyses of
repayment histories of large numbers of
customers.
The information you provided in your
application did not score a sufficient number
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15:47 Jul 14, 2011
Jkt 223001
of points for approval of the application. The
reasons you did not score well compared
with other applicants were:
• Insufficient bank references
• Type of occupation
• Insufficient credit experience
• Number of recent inquiries on credit
bureau report
[Your Right to Get Your Consumer Report]
In evaluating your application the
consumer reporting agency listed below
provided us with information that in whole
or in part influenced our decision. The
consumer reporting agency played no part in
our decision and is unable to supply specific
reasons why we have denied credit to you.
You have a right under the Fair Credit
Reporting Act to know the information
contained in your credit file at the consumer
reporting agency. It can be obtained by
contacting: [name, address, and [toll-free]
telephone number of the consumer reporting
agency]. You also have a right to a free copy
of your report from the reporting agency, if
you request it no later than 60 days after you
receive this notice. In addition, if you find
that any information contained in the report
you receive is inaccurate or incomplete, you
have the right to dispute the matter with the
reporting agency.
[Information about Your Credit Score]
We also obtained your credit score from
this consumer reporting agency and used it
in making our credit decision. Your credit
score is a number that reflects the
information in your consumer report. Your
credit score can change, depending on how
the information in your consumer report
changes.
Your credit score: llllllllllll
Date: llllllllllllllllll
Scores range from a low of llllto a high
ofllll
Key factors that adversely affected your
credit score:
lllllllllllllllllllll
lllllllllllllllllllll
lllllllllllllllllllll
lllllllllllllllllllll
[Number of recent inquiries on consumer
report, as a key factor]
[If you have any questions regarding your
credit score, you should contact [entity that
provided the credit score] at:
Address: llllllllllllllll
lllllllllllllllllllll
[Toll-free] Telephone
number:llllllllll]]
If you have any questions regarding this
letter, you should contact us at
Creditor’s Name: lllllllllllll
Address: llllllllllllllll
lllllllllllllllllllll
Telephone: lllllllllllllll
Sincerely,
Notice: The federal Equal Credit
Opportunity Act prohibits creditors from
discriminating against credit applicants on
the basis of race, color, religion, national
origin, sex, marital status, age (with certain
limited exceptions); because all or part of the
applicant’s income derives from any public
assistance program; or because the applicant
PO 00000
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Sfmt 4700
41601
has in good faith exercised any right under
the Consumer Credit Protection Act. The
federal agency that administers compliance
with this law concerning this creditor is
(name and address as specified by the
appropriate agency listed in appendix A).
Form C–4—Sample Notice of Action Taken,
Statement of Reasons and Counteroffer
Date
Dear Applicant: Thank you for your
application for llll. We are unable to
offer you credit on the terms that you
requested for the following reason(s):
lllllllllllllllllllll
We can, however, offer you credit on the
following terms:
lllllllllllllllllllll
If this offer is acceptable to you, please
notify us within [amount of time] at the
following address: llll.
Our credit decision on your application
was based in whole or in part on information
obtained in a report from [name, address and
[toll-free] telephone number of the consumer
reporting agency]. You have a right under the
Fair Credit Reporting Act to know the
information contained in your credit file at
the consumer reporting agency. The reporting
agency played no part in our decision and is
unable to supply specific reasons why we
have denied credit to you. You also have a
right to a free copy of your report from the
reporting agency, if you request it no later
than 60 days after you receive this notice. In
addition, if you find that any information
contained in the report you receive is
inaccurate or incomplete, you have the right
to dispute the matter with the reporting
agency.
[We also obtained your credit score from
this consumer reporting agency and used it
in making our credit decision. Your credit
score is a number that reflects the
information in your consumer report. Your
credit score can change, depending on how
the information in your consumer report
changes.
Your credit score: llllllllllll
Date: llllllllllllllllll
Scores range from a low of llllll to
a high of llllll
Key factors that adversely affected your
credit score:
lllllllllllllllllllll
lllllllllllllllllllll
lllllllllllllllllllll
lllllllllllllllllllll
[Number of recent inquiries on consumer
report, as a key factor]
[If you have any questions regarding your
credit score, you should contact [entity that
provided the credit score] at:
Address: llllllllllllllll
lllllllllllllllllllll
[Toll-free] Telephone
number:llllllllll]]
You should know that the federal Equal
Credit Opportunity Act prohibits creditors,
such as ourselves, from discriminating
against credit applicants on the basis of their
race, color, religion, national origin, sex,
E:\FR\FM\15JYR1.SGM
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Federal Register / Vol. 76, No. 136 / Friday, July 15, 2011 / Rules and Regulations
mstockstill on DSK4VPTVN1PROD with RULES
marital status, age (provided the applicant
has the capacity to enter into a binding
contract), because they receive income from
a public assistance program, or because they
may have exercised their rights under the
Consumer Credit Protection Act. If you
believe there has been discrimination in
handling your application you should
contact the [name and address of the
appropriate federal enforcement agency
listed in appendix A].
Sincerely,
Form C–5—Sample Disclosure of Right to
Request Specific Reasons for Credit Denial
Date
Dear Applicant: Thank you for applying to
us for llll.
After carefully reviewing your application,
we are sorry to advise you that we cannot
[open an account for you/grant a loan to you/
increase your credit limit] at this time. If you
would like a statement of specific reasons
why your application was denied, please
contact [our credit service manager] shown
below within 60 days of the date of this
letter. We will provide you with the
statement of reasons within 30 days after
receiving your request.
Creditor’s Name
Address
Telephone Number
If we obtained information from a
consumer reporting agency as part of our
consideration of your application, its name,
address, and [toll-free] telephone number is
shown below. The reporting agency played
no part in our decision and is unable to
supply specific reasons why we have denied
credit to you. [You have a right under the
Fair Credit Reporting Act to know the
information contained in your credit file at
the consumer reporting agency.] You have a
right to a free copy of your report from the
reporting agency, if you request it no later
than 60 days after you receive this notice. In
addition, if you find that any information
contained in the report you received is
inaccurate or incomplete, you have the right
to dispute the matter with the reporting
agency. You can find out about the
information contained in your file (if one was
used) by contacting:
Consumer reporting agency’s name
Address
[Toll-free] Telephone number
[We also obtained your credit score from
this consumer reporting agency and used it
in making our credit decision. Your credit
score is a number that reflects the
information in your consumer report. Your
credit score can change, depending on how
the information in your consumer report
changes.
Your credit score: llllllllllll
Date: llllllllllllllllll
Scores range from a low of llllll to
a high of llllll
Key factors that adversely affected your
credit score:
lllllllllllllllllllll
lllllllllllllllllllll
lllllllllllllllllllll
VerDate Mar<15>2010
15:47 Jul 14, 2011
Jkt 223001
lllllllllllllllllllll
[Number of recent inquiries on consumer
report, as a key factor]
[If you have any questions regarding your
credit score, you should contact [entity that
provided the credit score] at:
Address: llllllllllllllll
lllllllllllllllllllll
[Toll-free] Telephone
number:llllllllll]]
Sincerely,
Notice: The federal Equal Credit
Opportunity Act prohibits creditors from
discriminating against credit applicants on
the basis of race, color, religion, national
origin, sex, marital status, age (provided the
applicant has the capacity to enter into a
binding contract); because all or part of the
applicant’s income derives from any public
assistance program; or because the applicant
has in good faith exercised any right under
the Consumer Credit Protection Act. The
federal agency that administers compliance
with this law concerning this creditor is
(name and address as specified by the
appropriate agency listed in appendix A).
both the ECOA and FCRA disclosures. See
also comment 9(a)(2)–1.
*
*
*
*
*
By order of the Board of Governors of the
Federal Reserve System, July 6, 2011.
Jennifer J. Johnson,
Secretary of the Board.
[FR Doc. 2011–17585 Filed 7–14–11; 8:45 am]
BILLING CODE 6210–01–P
FEDERAL RESERVE SYSTEM
12 CFR Part 222
[Regulation V; Docket No. R–1407]
RIN 7100–AD66
FEDERAL TRADE COMMISSION
16 CFR Parts 640 and 698
RIN R411009
*
Fair Credit Reporting Risk-Based
Pricing Regulations
■
AGENCIES:
*
*
*
*
4. Supplement I to part 202 is
amended by revising paragraph 9(b)(2)–
9 to read as follows:
Supplement I to Part 202—Official Staff
Interpretations
Board of Governors of the
Federal Reserve System (Board) and
Federal Trade Commission
(Commission).
ACTION: Final rules.
*
SUMMARY:
*
*
*
*
Section 202.9—Notifications
*
*
*
*
*
*
*
Paragraph 9(b)(2)
*
*
*
9. Combined ECOA–FCRA disclosures. The
ECOA requires disclosure of the principal
reasons for denying or taking other adverse
action on an application for an extension of
credit. The Fair Credit Reporting Act (FCRA)
requires a creditor to disclose when it has
based its decision in whole or in part on
information from a source other than the
applicant or its own files. Disclosing that a
consumer report was obtained and used in
the denial of the application, as the FCRA
requires, does not satisfy the ECOA
requirement to disclose specific reasons. For
example, if the applicant’s credit history
reveals delinquent credit obligations and the
application is denied for that reason, to
satisfy § 202.9(b)(2) the creditor must
disclose that the application was denied
because of the applicant’s delinquent credit
obligations. The FCRA also requires a
creditor to disclose, as applicable, a credit
score it used in taking adverse action along
with related information, including up to
four key factors that adversely affected the
consumer’s credit score (or up to five factors
if the number of inquiries made with respect
to that consumer report is a key factor).
Disclosing the key factors that adversely
affected the consumer’s credit score does not
satisfy the ECOA requirement to disclose
specific reasons for denying or taking other
adverse action on an application or extension
of credit. Sample forms C–1 through C–5 of
Appendix C of the regulation provide for
PO 00000
Frm 00014
Fmt 4700
Sfmt 4700
On January 15, 2010, the
Board and the Commission published
final rules to implement the risk-based
pricing provisions in section 311 of the
Fair and Accurate Credit Transactions
Act of 2003 (FACT Act), which
amended the Fair Credit Reporting Act
(FCRA). The final rules generally
require a creditor to provide a risk-based
pricing notice to a consumer when the
creditor uses a consumer report to grant
or extend credit to the consumer on
material terms that are materially less
favorable than the most favorable terms
available to a substantial proportion of
consumers from or through that
creditor. The Board and the Commission
are amending their respective risk-based
pricing rules to require disclosure of
credit scores and information relating to
credit scores in risk-based pricing
notices if a credit score of the consumer
is used in setting the material terms of
credit. These final rules reflect the new
requirements in section 615(h) of the
FCRA that were added by section 1100F
of the Dodd-Frank Wall Street Reform
and Consumer Protection Act.
DATES: These rules are effective August
15, 2011.
FOR FURTHER INFORMATION CONTACT:
Board: Krista P. Ayoub, Counsel;
Mandie K. Aubrey or Nikita M. Pastor,
Senior Attorney; or Catherine
Henderson, Attorney, Division of
Consumer and Community Affairs, (202)
E:\FR\FM\15JYR1.SGM
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Agencies
[Federal Register Volume 76, Number 136 (Friday, July 15, 2011)]
[Rules and Regulations]
[Pages 41590-41602]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-17585]
=======================================================================
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FEDERAL RESERVE SYSTEM
12 CFR Part 202
[Regulation B; Docket No. R-1408]
RIN 7100-AD67
Equal Credit Opportunity
AGENCY: Board of Governors of the Federal Reserve System (Board).
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: Section 701 of the Equal Credit Opportunity Act (ECOA)
requires a creditor to notify a credit applicant when it has taken
adverse action against the applicant. The ECOA adverse action
requirements are implemented in the Board's Regulation B. Section
615(a) of the Fair Credit Reporting Act (FCRA) also requires a person
to provide a notice when the person takes an adverse action against a
consumer based in whole or in part on information in a consumer report.
Certain model notices in Regulation B include the content required by
both the ECOA and the FCRA adverse action provisions, so that creditors
can use the model notices to comply with the adverse action
requirements of both statutes. The Board is amending these model
notices in Regulation B to include the disclosure of credit scores and
related information if a credit score is used in taking adverse action.
The revised model notices reflect the new content requirements in
section 615(a) of the FCRA as amended by section 1100F of the Dodd-
Frank Wall Street Reform and Consumer Protection Act.
DATES: These rules are effective August 15, 2011.
FOR FURTHER INFORMATION CONTACT: Krista P. Ayoub, Counsel; Mandie K.
Aubrey or Nikita M. Pastor, Senior Attorneys; or Catherine Henderson,
Attorney, Division of Consumer and Community Affairs, (202) 452-3667 or
(202) 452-2412, Board of Governors of the Federal Reserve System, 20th
and C Streets, NW., Washington, DC 20551. For users of a
Telecommunications Device for the Deaf (TDD) only, contact (202) 263-
4869.
SUPPLEMENTARY INFORMATION:
I. Background
The Equal Credit Opportunity Act (ECOA), 15 U.S.C. 1691 et seq.,
makes it unlawful for creditors to discriminate in any aspect of a
credit transaction on the basis of sex, race, color, religion, national
origin, marital status, or age (provided the applicant has the capacity
to contract), because all or part of an applicant's income derives from
public assistance, or because an applicant has in good faith exercised
any right under the Consumer Credit Protection Act. The Board's
Regulation B (12 CFR part 202) implements the ECOA.
Section 701(d) of the ECOA generally requires a creditor to notify
a credit applicant against whom it has taken an adverse action. Under
section 701(d)(6) of the ECOA, an adverse action generally means a
denial or revocation of credit, a change in the terms of an existing
credit arrangement, or a refusal to grant credit in substantially the
amount or on substantially the terms requested.
Section 615(a) of the FCRA, 15 U.S.C. 1681m(a), also requires a
person to provide an adverse action notice when the person takes an
adverse action based in whole or in part on information in a consumer
report. The definition of adverse action in section 603(k) of the FCRA
incorporates, for purposes of credit transactions, the definition of
adverse action under the ECOA. The adverse action provisions in both
the ECOA and the FCRA require certain disclosures to be given to
consumers.
The ECOA adverse action provisions are implemented in Regulation B.
There are no implementing regulations for the adverse action
requirements of section 615(a) of the FCRA. However, as explained in
staff commentary that accompanies Regulation B, certain model notices
in Regulation B include the content required by both the ECOA and the
FCRA, so that persons can use the model notices to comply with the
adverse action requirements of both statutes.
On July 21, 2010, the Dodd-Frank Wall Street Reform and Consumer
Protection Act (Dodd-Frank Act) was signed into law. Public Law 111-
203, 124 Stat. 1376. Section 1100F of the Dodd-Frank Act amends section
615(a)
[[Page 41591]]
of the FCRA to require creditors to disclose on FCRA adverse action
notices a credit score used in taking any adverse action and
information relating to that score. The effective date of these
amendments is July 21, 2011.\1\
---------------------------------------------------------------------------
\1\ Section 1100H of the Dodd-Frank Act provides that the
amendments in Subtitle H of Title X, which includes Section 1100F,
become effective on the ``designated transfer date.'' The Secretary
of the Treasury set the designated transfer date as July 21, 2011.
75 FR 57252 (Sept. 20, 2010).
---------------------------------------------------------------------------
On March 15, 2011, the Board proposed to amend the model adverse
action notices in Regulation B that incorporate the content
requirements of FCRA section 615(a) to reflect the new content
requirements added by section 1100F of the Dodd-Frank Act. 76 FR 13896.
The comment period closed on April 14, 2011.\2\ The Board received more
than 30 comment letters regarding the proposal from banks and other
creditors, industry trade associations, consumer groups, individual
consumers, and others. After considering the comments received,
pursuant to its authority in section 703(a) of the ECOA, the Board is
issuing revised model adverse action notices substantially as proposed.
As revised, the adverse action model notices in Regulation B are
consistent with the requirements of section 1100F of the Dodd-Frank Act
to help facilitate compliance with that provision when it becomes
effective.
---------------------------------------------------------------------------
\2\ Commenters also had until May 16, 2011 to provide comments
on the Board's analysis of the proposal under the Paperwork
Reduction Act.
---------------------------------------------------------------------------
II. Section-by-Section Analysis
Section 202.12(b)(4)
In 2007, the Board redesignated Sec. 202.17 of Regulation B as
Sec. 202.16. See 72 FR 63451, November 9, 2007. However, a reference
to Sec. 202.17 in Sec. 202.12(b)(4) was not revised to reflect the
change. The Board is correcting the citation in Sec. 202.12(b)(4) so
that it refers to Sec. 202.16.
Appendix C to Part 202--Sample Notification Forms
Under section 701(d) of the ECOA, a creditor must provide to
applicants against whom adverse action is taken either: (1) A statement
of reasons for taking the adverse action as a matter of course; or (2)
a notification of adverse action which discloses the applicant's right
to a statement of reasons within thirty days after receipt by the
creditor of a request made by the applicant within sixty days after the
written notification. Section 615(a) of the FCRA requires a person to
provide, in an adverse action notice, information regarding the
consumer reporting agency that furnished the consumer report used in
taking the adverse action. It also requires a person to disclose that a
consumer has a right to a free consumer report and a right to dispute
the accuracy or completeness of any information in a consumer report.
Section 1100F of the Dodd-Frank Act amends section 615(a) of the
FCRA to require that creditors disclose additional information on FCRA
adverse action notices. The statute generally requires that a FCRA
adverse action notice include: (1) A numerical credit score used in
making the credit decision; (2) the range of possible scores under the
model used; (3) up to four key factors that adversely affected the
consumer's credit score (or up to five factors if the number of
inquiries made with respect to that consumer report is a key factor);
(4) the date on which the credit score was created; and (5) the name of
the person or entity that provided the credit score.
Model Notices C-1 Through C-5
General Content
As explained in paragraph 2 of Appendix C to Part 202, model
notices C-1 through C-5 may be used to comply with the adverse action
provisions of both the ECOA and the FCRA. The Board is amending model
notices C-1 through C-5 substantially as proposed to incorporate the
additional content requirements prescribed by section 1100F of the
Dodd-Frank Act.
The Board proposed to revise Forms C-1 through C-5 to include, as
applicable, a statement that the creditor obtained the consumer's
credit score from a consumer reporting agency named in the notice, and
used the score in making the credit decision. The proposed model
notices also contained language stating that a credit score is a number
that reflects the information in the consumer's consumer report, and
that the consumer's credit score can change, depending on how the
information in the consumer report changes. The proposed model notices
provided space for the creditor to include the content required under
section 1100F of the Dodd-Frank Act that is specific to the consumer.
This content includes: the consumer's credit score, the date the credit
score was created, the range of possible credit scores under the model
used, and up to four key factors that adversely affected the consumer's
credit score (or up to five factors if the number of inquiries made
with respect to that consumer report is a key factor). The Board also
proposed additional changes to Form C-3 for clarity, which are
discussed in more detail below.
In the proposal, the Board noted that section 1100F of the Dodd-
Frank Act requires a creditor to provide, if applicable, a consumer's
credit score and related information to a consumer, regardless of
whether the creditor provides a statement of specific reasons for
taking the adverse action or a disclosure of the applicant's right to a
statement of specific reasons for an adverse action. Therefore, a
creditor would not comply with the adverse action provisions in section
1100F by providing the required FCRA disclosures only if a consumer
responds with a request for a statement of specific reasons for an
adverse action. As a result, proposed Form C-5 reflected the
requirement to provide the disclosures required by section 615(a) of
the FCRA, including the consumer's credit score and key factors that
adversely affected the consumer's credit score, at the time a creditor
provides a disclosure of the applicant's right to a statement of
specific reasons for the adverse action.
The Board also proposed to amend comment 9(b)(2)-9 to clarify that
the FCRA requires a creditor to disclose, as applicable, a credit score
it used in taking adverse action along with related information,
including up to four key factors that adversely affected the consumer's
credit score (or up to five factors if the number of inquiries made
with respect to that consumer report is a key factor). Proposed comment
9(b)(2)-9 also would have clarified that disclosing the key factors
that adversely affected the consumer's credit score under the FCRA does
not satisfy the ECOA requirement to disclose specific reasons for
denying or taking other adverse action on an application or extension
of credit.
In addition, the Board proposed to amend paragraph 2 of Appendix C
to discuss the new disclosure requirements set forth in section 1100F
of the Dodd-Frank Act. Paragraph 2 of Appendix C discusses the
disclosure requirements of section 615 of the FCRA that are contained
in Forms C-1 through C-5. Paragraph 2 explains that Form C-1 contains
the disclosures required by FCRA sections 615(a) and (b), and Forms C-2
through C-5 contain only the disclosures required by FCRA section
615(a).
Paragraph 2 as revised would also state that the combined ECOA-FCRA
disclosures in Form C-1 through Form C-5 must state that a creditor
obtained information from a consumer reporting agency that was
considered in the credit decision. Consistent with section 1100F of the
Dodd-Frank Act, the Board
[[Page 41592]]
proposed to revise the paragraph to state that the combined disclosure
must also include, as applicable, a credit score used in taking adverse
action along with related information.
The Board received several comments on the proposed changes to the
model forms, as discussed below. The Board did not receive comments on
the proposed changes to comment 9(b)(2)-9 or paragraph 2 of Appendix C.
For the reasons discussed below, the final rule largely adopts the
proposed changes to Appendix C and model forms C-1 through C-5. For
clarity, a revision has been made pertaining to the optional disclosure
of contact information for the entity that provided the credit score.
Comment 9(b)(2)-9 is also adopted as proposed.
Contact information for the entity that provided the credit score.
Several industry commenters asked that the Board add language to the
model forms directing the consumer to the consumer reporting agency for
more information about the credit score. The commenters believed that
consumers may otherwise contact creditors with questions about their
credit score, even if creditors are not in a position to answer those
questions.
The Board is adding optional language to the model forms that
creditors may use to direct the consumer to the entity (which may be a
consumer reporting agency or the creditor itself, for a proprietary
score that meets the definition of a credit score) that provided the
credit score for any questions about the credit score, along with the
entity's contact information. Because this language is optional,
creditors may use or not use the additional language without losing the
safe harbor provided under Regulation B and the ECOA. Paragraph 2 of
Appendix C is revised to clarify that the disclosure of the entity's
contact information is optional.
Disclosure of source of credit score information. Some industry
commenters expressed concern about the reference to ``this consumer
reporting agency'' in the model form. One commenter requested that the
Board provide flexibility to creditors to replace the general reference
to ``this consumer reporting agency'' with a more specific reference to
the name of the particular consumer reporting agency from which the
creditor obtained the score being disclosed. This commenter noted that
creditors need flexibility when a creditor bases its decision on
reports from multiple consumer reporting agencies and only one score is
disclosed on the adverse action notice.
A creditor receives a safe harbor for compliance with Regulation B
for proper use of the model forms. See paragraph 5 of Appendix C.
Paragraph 3 of Appendix C notes that the model forms are illustrative,
however, and may not be appropriate for all creditors. The instructions
provide examples of instances where a creditor would need to modify the
model forms to ensure that they are accurate for the creditor's
purposes. Regulation B provides creditors flexibility to change the
model forms as applicable and still receive the safe harbor provided in
Regulation B, although creditors must make proper use of the model
forms.
When a creditor has based its adverse action decision on reports
from multiple consumer reporting agencies, the Board thus expects that
the creditor would replace the general reference to ``this consumer
reporting agency'' with a more specific reference to the name of the
consumer reporting agency from which the creditor obtained the score
being disclosed, to avoid ambiguity and consumer confusion. Moreover,
section 1100F of the Dodd-Frank Act requires disclosure of the source
of the credit score. The Board does not believe that a general
reference to ``this consumer reporting agency'' would satisfy the
requirements of the statute when a creditor has based its adverse
action decision on reports from multiple consumer reporting agencies.
Disclosure that credit score has been used. Model forms C-1 through
C-5 contain the following language: ``We also obtained your credit
score from this consumer reporting agency and used it in making our
credit decision.'' Some industry commenters requested that the Board
revise this language to allow a creditor in all cases to disclose that
the creditor ``may have used'' the credit score in making the credit
decision because the commenters believe there are circumstances where
it may be ambiguous whether a creditor used a credit score. For
example, one commenter stated that if a creditor judgmentally evaluates
a joint application, it might not be clear whether the underwriter used
one of the co-applicants' credit score. To ensure compliance with
section 1100F of the Dodd-Frank Act, these commenters noted that many
creditors may prefer to disclose the applicant's credit score (along
with related information) whenever they receive a score as part of the
application process. To facilitate this, the commenters suggested that
the Board change the new model language in Appendix C to indicate that
the creditor ``may have used'' the credit score in making the credit
decision. These commenters asserted that this revised language would
allow creditors to provide credit score disclosures even if there is
some ambiguity regarding whether a credit score was used in the credit
decision without raising the question of whether the model language is
accurate.
The model forms do not include the suggested change. The
commenters' suggestion would result in all consumers receiving a
disclosure stating that their credit score ``may'' have been used. The
Board believes that modifying the language in model forms C-1 through
C-5 as suggested by commenters would likely confuse consumers, would
not be consistent with the statute, and would substantially decrease
the value of the disclosures for consumers. Creditors may still use the
language in the model form stating that the creditor ``used'' a credit
score (instead of ``may have used''), even if there is some ambiguity
regarding whether a credit score obtained by the creditor was
considered in a judgmental evaluation. As discussed further below, the
Board does not believe that section 1100F of the Dodd-Frank Act sets a
high threshold for what constitutes use of a credit score.
Use of a credit score. In some cases, a creditor that is required
to provide an adverse action notice under the FCRA may use a consumer
report, but not a credit score, in taking the adverse action. Under
section 1100F of the Dodd-Frank Act, a person is not required to
disclose a credit score and related information if a credit score is
not used in taking the adverse action. Therefore, the proposed
amendments to Forms C-1 through C-5 generally were applicable only if a
credit score was used in taking an adverse action. Some industry
commenters stated that creditors should not be required to disclose
credit score information when a creditor obtains but does not use a
credit score, or when the credit score was not the primary cause of the
adverse action decision.
Section 1100F of the Dodd-Frank Act requires disclosure if a credit
score was used in taking adverse action. A creditor that obtains a
credit score and takes adverse action is required to disclose that
score, unless the credit score played no role in the adverse action
determination. If the credit score was a factor in the adverse action
decision, even if it was not a significant factor, the creditor will
have used the credit score for purposes of section 1100F of the Dodd-
Frank Act.
A trade association representing motor vehicle dealers submitted a
[[Page 41593]]
comment letter asserting that in certain three-party transactions where
the dealer is the original creditor, the dealer should not be subject
to the requirements of section 1100F, because a third party that
purchases the debt obligation from the dealer obtains the creditor
score, rather than the dealer. This issue is outside the scope of this
rulemaking under Regulation B and the ECOA, because it seeks an
interpretation of the FCRA as it applies to a particular type of
transaction. This issue is addressed, however, in the FCRA rulemaking
under section 1100F of the Dodd-Frank Act published elsewhere in
today's Federal Register notice.
Disclosure that no credit score is available. In some cases, a
creditor may try to obtain a credit score for an applicant, but the
applicant may have insufficient credit history for the consumer
reporting agency to generate a credit score. One commenter asked that
the creditor have the option to provide the applicant notice that no
credit score was available from a consumer reporting agency in the
space available for the credit information disclosure.
Section 1100F only applies when a creditor uses a credit score in
taking adverse action. The creditor cannot disclose credit score
information if an applicant has no credit score. Nothing in section
1100F of the Dodd-Frank Act prevents a creditor, however, from
providing the applicant notice that no credit score was available from
a consumer reporting agency, although section 1100F does not require
such notice.
Key factors. Several industry commenters argued that creditors
should have flexibility to disclose only factors that substantially
affected the credit score. They asserted that requiring creditors to
disclose the top four key factors (or five factors if the number of
inquiries made with respect to that consumer report is a key factor) is
burdensome and expensive for creditors, is confusing and will be of
limited value to consumers. In contrast, one commenter stated that
creditors should be required to disclose all factors that affected the
credit score, not just the top four (or five) key factors.
Section 1100F of the Dodd-Frank Act expressly requires disclosure
of the top four (or five) key factors that adversely affected the
credit score, whether or not the effect was substantial. A person
taking adverse action must provide the consumer the information set
forth in subparagraphs (B) through (E) of section 609(f)(1) of the
FCRA. Section 609(f)(1)(C) of the FCRA requires disclosure of all of
the key factors that adversely affected the credit score in the model
used, up to four, subject to section 609(f)(9) of the FCRA, which
states that if the key factors that adversely affected the credit score
include the number of inquiries made with respect to the consumer
report, the ``number of inquiries'' must be disclosed as a key factor.
An industry commenter requested clarification that a creditor is
permitted to rely on and disclose the key factors provided by consumer
reporting agencies, without verification by the creditor. The commenter
further asked for guidance in the event that a consumer reporting
agency does not provide the key factors with the score.
Under section 615(a) of the FCRA as amended by section 1100F of the
Dodd-Frank Act, the person taking adverse action is responsible for
providing the credit score disclosure, including the key factors
adversely affecting the credit score. If a creditor is using a credit
score purchased from a consumer reporting agency, the consumer
reporting agency is in the best position to identify the key factors
that affected the score, and the creditor could rely on that
information in its disclosure to consumers. The Board acknowledges,
however, that the contractual arrangements between creditors and
consumer reporting agencies may vary as to how creditors will receive
the credit score information necessary to comply with section 1100F.
The imposition of requirements on consumer reporting agencies is not
within the scope of this rulemaking under the ECOA.
The proposed amendment to comment 9(b)(2)-9 clarified that
disclosing the key factors that adversely affected the consumer's
credit score does not satisfy the ECOA requirement to disclose specific
reasons for denying or taking other adverse action on an application or
extension of credit. Some industry commenters suggested that creditors
only disclose either the key factors adversely affecting the consumer's
credit score or the specific reasons for the adverse action decision,
but not both. Other industry commenters asked that creditors be
permitted to provide the list of key factors or specific reasons only
once when the key factors that adversely affected the consumer's credit
score are the same as the specific reasons for taking adverse action.
Commenters suggested making a cross-reference to the first list rather
than providing a second list.
As explained in the proposed rule, the Board recognizes that a key
factor(s) that adversely affected the consumer's credit score may be
the same as a specific reason(s) for denying credit or taking other
adverse action. However, some specific reasons for taking adverse
action may be unrelated to a consumer's credit score, such as reasons
related to the consumer's income, employment, or residency. Therefore,
the Board continues to believe the disclosure of both the key factors
that adversely affected the consumer's credit score and the specific
reasons for denying credit or taking other adverse action is necessary
to fulfill the separate requirements of the ECOA and the FCRA. The
Board believes providing separate lists, and thus distinguishing
factors that adversely affected the credit score from reasons for the
adverse action determination, will be more useful and clearer for
consumers.
Number of inquiries. Several industry commenters suggested that
creditors not be required to disclose the ``number of inquiries'' as a
key factor that adversely affected the credit score if the number of
inquiries is not one of the top four key factors. In these cases, the
commenters said that the effect of the number of inquiries on the
credit score is marginal, so that disclosing the ``number of
inquiries'' as a key factor may be confusing to consumers.
As discussed above, section 609(f)(9) of the FCRA states that if
the number of inquiries is a key factor that adversely affected the
consumer's credit score, that factor must be disclosed pursuant to
section 609(f)(1)(C) of the FCRA, without regard to the numerical
limitation. The FCRA accordingly requires disclosure of the ``number of
inquiries'' as a key factor, regardless of whether it is one of the top
four key factors.
Model Form C-3
In addition to the content added to each of Forms C-1 through C-5,
the Board proposed to amend Form C-3 for clarity. Form C-3 is a model
notice that can be used by creditors that use a proprietary credit
scoring system in taking adverse action. Proprietary scores are those
developed by or for a particular creditor, as opposed to those
developed by consumer reporting agencies or by a scoring company for
use by multiple creditors. In the proposal, the Board explained that
discussing two different types of credit scoring systems on Form C-3
could be confusing for consumers.
The Board proposed to amend Form C-3 to clarify the differences
between a proprietary score and a credit score obtained from a consumer
reporting agency. The proposed form allowed creditors to remove the
reference to credit scoring in the title of the form. The proposed text
permitted creditors to
[[Page 41594]]
clarify that the consumer's application was processed by a system that
assigns a numerical value to the various items of information the
creditor considers when evaluating the consumer's application, rather
than a credit scoring system. The proposed form also added topic
headings to help distinguish a proprietary score from a credit score
obtained from a consumer reporting agency when both types of scores are
used in making the credit decision. As explained in the supplemental
information to the proposal, a person may amend, at its option, Form C-
3 to remove the references to a credit scoring system and add the
additional headings, even if the creditor did not use both a
proprietary score and a credit score obtained from a consumer reporting
agency in taking adverse action. Form C-3 should help distinguish
proprietary scores from credit scores obtained from consumer reporting
agencies, even if both scores are not used in taking adverse action.
For the reasons discussed below, the final rule adopts these additional
changes to Form C-3.
Proprietary scores. Several industry commenters specifically asked
for guidance on when a proprietary score would be deemed a credit score
for purposes of disclosure under section 1100F of the Dodd-Frank Act.
These commenters also asked for clarification on what information a
creditor should disclose under section 1100F when a creditor uses a
proprietary score in taking adverse action. Some industry commenters
indicated that a proprietary score should not be required to be
disclosed under section 1100F of the Dodd-Frank Act because Congress
intended for this provision to apply only to credit scores that are
obtained from consumer reporting agencies, and disclosing proprietary
scores would be confusing to consumers. Consumer advocates suggested
that all proprietary scores, in particular credit-based insurance
scores, be subject to disclosure under section 1100F.
``Credit score'' for purposes of section 1100F of the Dodd-Frank
Act is defined to have the same meaning as in section 609(f)(2)(A) of
the FCRA, 15 U.S.C. 1681g(f)(2)(A). Specifically, section 609(f)(2)(A)
of the FCRA defines a credit score to mean ``a numerical value or a
categorization derived from a statistical tool or modeling system used
by a person who makes or arranges a loan to predict the likelihood of
certain credit behaviors, including default.'' Accordingly, scores not
used to predict the likelihood of certain credit behaviors, however,
such as insurance scores or scores used to predict the likelihood of
false identity, are not credit scores by definition, and thus are not
required to be disclosed.
Most credit scores that meet the FCRA definition are scores that a
creditor obtains from a consumer reporting agency. Section 609(f)(2)(A)
of the FCRA specifically excludes some--but not all--proprietary
scores. Some lenders develop their own ``proprietary'' scores that may
be based on one or more factors other than information in the
consumer's credit report. For example, the definition of credit score
does not include any mortgage score or rating of an automated
underwriting system that considers one or more factors in addition to
credit information, including the loan-to-value ratio, the amount of
down payment, or the financial assets of a consumer.
If a creditor uses a proprietary score that is based on one or more
factors that are not information obtained from a consumer reporting
agency, this proprietary score is not a credit score for purposes of
section 1100F of the Dodd-Frank Act and thus does not need to be
disclosed to the consumer. However, if the proprietary score is the
basis for the adverse action, the creditor would be required to
disclose the reasons the consumer did not score well compared to other
applicants. See Sec. 202.9(a)(2)(i). The creditor may disclose those
reasons in the ``Reasons for Denial of Credit'' section of Form C-3.
If a creditor uses a proprietary score that does not meet the
definition of a credit score for purposes of section 609(f)(2)(A) of
the FCRA and does not use a credit score from a consumer reporting
agency, the creditor would not be required to comply with section 1100F
of the Dodd-Frank Act, because the creditor would not have used a
credit score, as defined by section 609(f)(2)(A) of the FCRA, in taking
any adverse action. In that case, a creditor may use Form C-3, deleting
the heading and information about the consumer's credit score. A
creditor may amend Form C-3, at its option, to add the additional
headings and remove the references to a credit scoring system, even
through the creditor did not use a credit score in taking adverse
action. Form C-3 should help distinguish proprietary scores from credit
scores obtained from consumer reporting agencies, even if both scores
are not used in taking adverse action.
If the creditor uses both a proprietary score that does not meet
the definition of a credit score and a credit score from a consumer
reporting agency in taking adverse action, the creditor is only
required to disclose the credit score from the consumer reporting
agency under section 1100F of the Dodd-Frank Act. The creditor may use
the ``Information About Your Credit Score'' section of Form C-3 to
disclose the credit bureau score. Likewise, if a creditor uses a credit
score from a consumer reporting agency as an input to a proprietary
score but the proprietary score itself is not a credit score as defined
in section 609(f)(2)(A) of the FCRA, the creditor would disclose the
credit score from the consumer reporting agency per the requirements of
section 1100F of the Dodd-Frank Act. Again, the creditor may use the
``Information About Your Credit Score'' section of Form C-3 to disclose
the credit bureau score.
In contrast, a creditor in taking adverse action may have used a
proprietary score that only includes information obtained from a
consumer reporting agency. In that case, the proprietary score would be
a credit score under section 609(f)(2)(A) of the FCRA. In such cases,
the creditor is required to comply with section 1100F of the Dodd-Frank
Act and may use Form C-3. As noted in paragraph 3 of Appendix C, the
model forms are illustrative and may not be appropriate for all
creditors. Creditors should thus modify Form C-3 as necessary.
Specifically, the creditor should modify the ``Information about Your
Credit Score'' section in Form C-3 to reflect that the creditor did not
obtain a credit score from a consumer reporting agency, but rather used
a proprietary score that met the definition of a credit score under
section 609(f)(2)(A) of the FCRA in taking adverse action. The creditor
should disclose the value of the proprietary score, the date, the range
of proprietary scores, and the key factors adversely affecting the
consumer's proprietary score.
Commenters also asked for guidance on what information to disclose
under section 1100F of the Dodd-Frank Act when a creditor uses both a
proprietary score that meets the definition of a credit score, and a
credit score from a consumer reporting agency in taking adverse action.
If the proprietary score is the basis for the adverse action, under
Regulation B the creditor would be required to disclose the reasons the
consumer did not score well compared to other applicants, for the
proprietary score. See Sec. 202.9(a)(2)(i). The creditor may disclose
those reasons in the ``Reasons for Denial of Credit'' section of Form
C-3. In addition, under the FCRA the creditor must disclose one of the
scores that it used in taking adverse action and may do so in the
``Information About Your Credit Score'' section in Form C-3. If the
creditor chooses to disclose the proprietary
[[Page 41595]]
score, it would amend Form C-3 as discussed above. If the creditor
chooses to disclose the credit score from a consumer reporting agency,
the creditor would disclose the value of the credit score, the date,
the range of credit scores, and the key factors adversely affecting the
consumer's credit score.
Other comments on Form C-3. One commenter highlighted language in
Form C-3 that describes a proprietary score as based on the repayment
histories of a large number of the creditor's consumers. The commenter
thought it potentially misleading to indicate that a proprietary score
is only based on repayment histories rather than on an evaluation of
different categories. The commenter asked that the Board revise Form C-
3 so that consumers clearly understand the difference between
proprietary and other scores.
This issue is outside the narrow scope of this rulemaking to revise
the model forms consistent with section 1100F of the Dodd-Frank Act.
Moreover, the model forms are illustrative and may not be appropriate
for all creditors. See paragraph 3 of Appendix C. The instructions to
the model forms provide examples of when a creditor should amend the
forms to ensure that they accurately reflect the creditor's actual
practices. See paragraph 4 of Appendix. If a proprietary score is not
solely based on the repayment histories of a large number of the
creditor's consumers, the creditor can amend the language to describe
what the proprietary score is based on. Further, Form C-3 includes a
disclosure of the principal reasons why a consumer's proprietary score
is lower than the scores for the creditor's other consumers. This list
of reasons may provide consumers with a fuller understanding of the
difference between proprietary and other scores.
Form of the Notices
As discussed above, the Board proposed to revise Forms C-1 through
C-5 to incorporate disclosures required by section 1100F of the Dodd-
Frank Act and include, as applicable, a statement that the creditor
obtained the consumer's credit score from a consumer reporting agency
named in the notice, and used the score in making the credit decision.
The proposed model notices also stated that a credit score is a number
that reflects the information in the consumer's consumer report, and
that the consumer's credit score can change, depending on how the
information in the consumer report changes. The proposed model notices
provided space for the creditor to include the content required under
section 1100F of the Dodd-Frank Act that is specific to the consumer.
This content includes: The consumer's credit score, the date the credit
score was created, the range of possible credit scores under the model
used, and up to four key factors that adversely affected the consumer's
credit score (or up to five factors if the number of inquiries made
with respect to that consumer report is a key factor).
The Board proposed to include these new disclosures primarily in a
narrative format. In addition, the Board proposed to add this
additional information to the end of the model forms, after information
related the reasons for why adverse action was taken, and a statement
that the creditor obtained information from a consumer reporting
agency.
The Board received several comments on the format of the proposed
model forms, as discussed in more detail below. For the reasons
discussed below, the final rule retains the format of the credit score
information in the model forms, as proposed.
Order of content. An industry commenter asked that the credit score
information precede information regarding the consumer report in the
model forms. The final rule retains the order of the content of the
model forms as proposed. The Board believes that it is appropriate to
disclose the information related to consumer reports first because the
primary purpose of the adverse action notices is to alert consumers
that adverse action was taken as a result of their consumer reports.
Further, in the proposed format the content logically progresses
from more general consumer report information to more specific credit
score information. In addition, because a creditor may still use Forms
C-1 through C-5 when the creditor does not use the consumer's credit
score in taking adverse action, providing the credit score information
after the consumer report information will promote ease of use for
creditors. Because the credit score information comes at the end of
Forms C-1 through C-5, it may be easier for a creditor to delete that
information from the forms in cases where the creditor did not use a
credit score in taking adverse action.
Disclosing credit score information on a separate document. Several
industry commenters requested a model form that consumer reporting
agencies could use to provide creditors the credit score information
needed for adverse action notices under section 1100F of the Dodd-Frank
Act. These commenters asked that creditors be permitted to attach the
consumer reporting agency's form to their adverse action notices, and
provide both documents to the consumer. These commenters did not
believe that the creditor should be required to integrate the credit
score information into its adverse action notice.
Section 615(a)(1) of the FCRA requires a creditor to provide notice
of adverse action to consumers against whom it takes adverse action
based in whole or in part on information contained in a consumer
report. Section 1100F of the Dodd-Frank Act amended Section 615(a) to
require a creditor to provide such consumers credit score information.
Providing a form with credit score information separately from an
adverse action notice does not appear to be consistent with the
legislation.
Use of graphs or table formats. Some industry commenters requested
that creditors be permitted to use a graph or table format to provide
the information in the model forms without losing the safe harbor for
compliance with Regulation B. These commenters asserted that graphs,
tables, and other visual devices may be clearer and more useful to
consumers.
To comply with Regulation B, a creditor must provide the required
disclosures in a clear and conspicuous manner, in a reasonably
understandable format that does not obscure the required information.
See Sec. 202.4(d)(1). Use of a different format from the model forms,
such as by adding graphs or tables, could meet this standard for
compliance with the regulation, but this would be determined on a case
by case basis.
Substitute Notices and Combined Notices
As discussed above, section 1100F of the Dodd-Frank Act amends
section 615(a) of the FCRA to require creditors to disclose on FCRA
adverse action notices a credit score used in taking any adverse action
and information relating to that score. Creditors might, however,
disclose credit score information to consumers to satisfy other
disclosure requirements. Specifically, in January 2010, the Board and
the Federal Trade Commission (the Agencies) published final rules to
implement the risk-based pricing provisions in section 311 of the Fair
and Accurate Credit Transactions Act of 2003 (FACT Act), which amended
the FCRA (January 2010 Final Rule). 75 FR 2724. The January 2010 Final
Rule generally requires a creditor to provide a risk-based pricing
notice to a consumer when the creditor uses a consumer report to grant
or extend credit to the consumer on material terms that are materially
less favorable than
[[Page 41596]]
the most favorable terms available to a substantial proportion of
consumers from or through that creditor. See Sec. 222.72; Sec. 640.3.
The January 2010 Final Rule provides exceptions to the requirements to
provide general risk-based pricing notices for persons that provide
certain credit score disclosure notices to consumers who request credit
(so called ``credit score disclosure exception notices''). See
Sec. Sec. 222.74(d), (e), and (f); Sec. Sec. 640.5(d), (e), and (f).
In addition, section 609(g) of the FCRA requires creditors to provide
credit score information to consumers applying for loans secured by one
to four units of residential real property.
For loans secured by one to four units of residential real
property, the credit score disclosure exemption notice would be
required to be provided to the consumer concurrently and combined with
the notice required by section 609(g) of the FCRA, but in any event, at
or before consummation of a closed-end credit transaction or before the
first transaction under an open-end credit plan. Sec. 222.74(d)(3).
Section 609(g)(1) of the FCRA states that the notice required by that
subsection must be provided to the consumer ``as soon as reasonably
practicable.'' In the January 2010 Final Rule, the Agencies noted that
industry practice is generally to provide the credit score disclosure
within three business days of obtaining a credit score and the Agencies
would expect the integrated disclosure generally would be provided
within the same timeframe. 75 FR 2741. For loans not secured by one to
four units of residential real property, the credit disclosure
exemption notice must be provided to the consumer as soon as reasonably
practicable after the credit score has been obtained, but in any event
at or before consummation in the case of closed-end credit or before
the first transaction is made under an open-end credit plan. Sec.
222.74(e)(3).
Some industry commenters asked the Board to clarify that if a
creditor provides credit score exception notices or section 609 notices
to consumers, the creditor would not be required to include the
disclosures required by section 1100F of the Dodd-Frank Act in the
adverse action notice. One industry commenter also requested that the
Board clarify that a creditor is allowed to combine the section 609(g)
notice with an adverse action notice. For the reasons discussed below,
the Board does not believe a creditor would comply with the FCRA
adverse action provisions in section 1100F by providing a credit score
disclosure exception notice or section 609(g) notice. In addition, the
Board does not believe that the 609(g) notice may be integrated into a
FCRA adverse action notice.
Substitute notices. One industry commenter asked the Board to
clarify that if a creditor provides credit score disclosure exception
notices in connection with all loan applications, the creditor would
not be required to include the credit score disclosures required by
section 1100F of the Dodd-Frank Act in the adverse action notice.
In addition, one industry commenter suggested that if a creditor
provides consumers with the disclosures required by section 609(g) of
the FCRA, the creditor should not be required to disclose credit score
information under section 1100F of the Dodd-Frank Act in the adverse
action notice. This commenter noted that the credit score might change
between the 609(g) disclosure and adverse action notice, leading to
consumer confusion. The commenter argued that Congress likely did not
intend consumers to receive multiple credit disclosures in connection
with a single transaction.
The Board does not believe a creditor would comply with the FCRA
adverse action provisions by providing a credit score disclosure
exception notice or section 609(g) notice. These notices provide
different information and have different timing requirements than the
adverse action notice. In addition, the credit score disclosed on the
credit score disclosure exception notice or section 609(g) notice might
not be the credit score used in taking adverse action. For example, for
purposes of the credit score disclosure exception notice, if a person
uses a credit score that was not created by a consumer reporting
agency, such as a proprietary score, that person is permitted to
disclose either the proprietary score or a credit score it obtained
from an entity regularly engaged in the business of selling credit
scores, even if the latter credit score was not used in the credit
decision. Nonetheless, in that circumstance, the FCRA adverse action
notice must contain the proprietary score under 1100F. As discussed
above, if a creditor uses a proprietary ``credit'' score in taking
adverse action and does not use a credit score from a consumer
reporting agency, the creditor must disclose information about the
proprietary score under section 1100F.
Combined notices. One industry commenter requested that the Board
clarify that a creditor is allowed to combine the section 609(g) notice
with a FCRA adverse action notice. The Board does not believe a
creditor would comply with the FCRA adverse action provisions by
combining the section 609(g) notice with an adverse action notice for
the reasons discussed above. In addition, the Board believes that
allowing the section 609(g) notice to be combined with the adverse
action notice might detract consumers from the primary purposes of the
adverse action notice, which is to notify the consumer that adverse
action has been taken.
Co-Applicants
Several industry commenters asked who should receive an adverse
action notice when a credit application involves multiple applicants.
These commenters stated that applicants should not receive each other's
credit scores. They also recommended adding language to the model forms
to indicate that for co-applicants, the adverse action decision may be
based on either or both of the applicants' credit information. They
explained that such language would decrease consumer confusion, since
an applicant with an excellent credit profile who receives an adverse
action notice may not realize that the adverse action decision may have
been made because of the co-applicant's credit profile.
Section 202.9(f) of Regulation B permits a creditor to provide an
adverse action notice to only one applicant, and requires a creditor to
provide an adverse action notice to the primary applicant, when a
primary applicant is readily apparent. In contrast, section 615(a) of
the FCRA requires a creditor to provide the disclosures mandated by
that section to ``any consumer'' against whom adverse action is taken,
if the adverse action is based in whole or in part on information from
a consumer report. The FCRA's reference to ``any consumer'' would seem
to include co-applicants. Given privacy and customer relations
concerns, the Board expects that creditors would generally provide
separate FCRA adverse action notices to each applicant with only the
individual's credit score on each notice.
As discussed above, several commenters recommended adding language
to the model forms to indicate that for co-applicants, the adverse
action decision may be based on either or both of the applicants'
credit information. The Board believes that providing this additional
language on the model forms would complicate the disclosures without
providing a substantial benefit to consumers. An applicant with strong
credit who receives an adverse action notice will likely understand
that the adverse action decision was based on the co-applicant's credit
information or will contact the creditor to inquire.
[[Page 41597]]
Guarantors and Co-Signers
An application may involve a guarantor or co-signer. Some industry
commenters asked whether a guarantor or co-signer should receive an
adverse action notice. These commenters also asked whether the
guarantor's or co-signer's credit score should be disclosed to the
applicant, where the creditor uses the guarantor's or co-signer's
credit score in taking adverse action.
Under section 701(d)(6) of the ECOA and Sec. 202.2(c) of
Regulation B, only an applicant can experience adverse action. Further,
a guarantor or co-signer is not deemed an applicant under Sec.
202.2(e). Sections 603(k)(1)(A) and 603(k)(1)(B)(2) of the FCRA provide
that adverse action has the same meaning for purposes of the FCRA as is
provided in the ECOA and Regulation B in the context of a credit
application. Therefore, a guarantor or co-signer would not receive an
adverse action notice under the ECOA or the FCRA. The credit applicant
would, however, receive an adverse action notice, even if the adverse
action decision is made solely based on information in the guarantor's
or co-signer's consumer report. Section 1100F of the Dodd-Frank Act
does not address whether, in this circumstance, the adverse action
notice received by an applicant under the FCRA should include a
guarantor or co-signer's credit score. The Board does not believe,
however, that Congress intended for an individual to receive another
individual's credit score. Section 609(f)(2) of the FCRA associates a
credit score with a particular individual. The Board accordingly
believes that a guarantor or co-signer's credit score should not be
disclosed to an applicant in an adverse action notice.
Multiple Scores
Some creditors may obtain multiple credit scores from consumer
reporting agencies in connection with their underwriting processes. A
creditor may use one or more of those scores in taking adverse action.
Section 1100F of the Dodd-Frank Act only requires a person to disclose
a single credit score used in taking adverse action.
When a creditor obtains multiple scores but only uses one in making
the decision, the creditor must disclose the credit score that it used.
Commenters asked what credit score or scores creditors should disclose
when creditors use multiple scores in taking adverse action, for
example, from different consumer reporting agencies. Section 1100F of
the Dodd-Frank Act does not specify what credit score should be
disclosed in such cases, but only requires a person to disclose a
single credit score that is used by the person in making the credit
decision. A creditor would comply with the statute by disclosing any of
the credit scores that it used. The Board expects that creditors will
have policies and procedures to determine which of the multiple credit
scores was used in taking adverse action. For instance, a creditor
could have policies and procedures specifying that: (1) When the
creditor obtains or creates multiple credit scores but only uses one of
those credit scores in taking adverse action, for example, by using the
low, middle, high, or most recent score, the creditor would disclose
that credit score and information relating to that credit score; and
(2) when a creditor uses multiple credit scores in taking adverse
action, for example, by computing the average of all the credit scores
obtained, the creditor would disclose any one of those credit scores
and information relating to the credit score.
Because credit scoring models may differ considerably in nature and
the range of scores used, consumers would not necessarily benefit if
they receive and try to compare multiple scores. Disclosing multiple
credit scores could confuse consumers who do not understand the
differences, which might lessen the value of the section 1100F
disclosures. Moreover, section 1078(a) of the Dodd-Frank Act requires
the Consumer Financial Protection Bureau (CFPB) to conduct a study of
the different credit scoring systems, and whether these variations
disadvantage consumers. The CFPB's study might develop a record that
could serve as the basis for reconsidering this issue in a future
rulemaking.
Adverse Actions Not Limited to Credit
An industry commenter asked whether credit score information under
section 1100F of the Dodd-Frank Act must be disclosed in FCRA adverse
action notices for non-lending products. This commenter notes that the
definition of ``credit score'' for purposes of section 1100F of the
Dodd-Frank Act refers to a credit score ``used by a person who makes or
arranges a loan.'' The commenter asserted argued that Congress intended
to limit the section 1100F disclosures to credit decisions.
Section 202.2(c) of the ECOA limits the definition of adverse
action to decisions regarding credit. The FCRA, however, does not
include such a limitation. See section 603(k)(1) of the FCRA. The FCRA
therefore applies to adverse action decisions related to credit, but
also decisions regarding, for example, a deposit account, insurance
product, or employment. Although a credit score may generally be used
in making or arranging loans, a credit score may also be used in taking
adverse action not related to credit. The Board believes that a person
would need to disclose a credit score obtained from a consumer
reporting agency as part of the adverse action notice as set forth in
section 1100F of the Dodd Frank Act, even if the person used the credit
score to take adverse action for a non-lending product. In requiring
credit score disclosures, section 1100F does not state that the credit
score disclosures are only required for adverse action decisions
related to credit.
Implementation Date
Some industry commenters asked that the Board delay the rule's
implementation date by 6 months to at least 12 months. One commenter
suggested that the Board stay the rulemaking, and let the CFPB finalize
the rule.\3\ Another commenter requested that creditors should receive
a safe harbor for using the proposed model forms until creditors can
implement the requirements in the final rule.
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\3\ Rule writing authority under the FCRA will transfer to the
CFPB on July 21, 2011.
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Section 1100F of the Dodd-Frank Act is self-effectuating and will
become legally effective on July 21, 2011, even if there are no
implementing rules or model forms. To provide guidance to institutions
in establishing their compliance programs, this final rule will become
effective 30 days after the date of publication in the Federal
Register.
III. Regulatory Analysis
A. Paperwork Reduction Act
In accordance with the Paperwork Reduction Act of 1995 (PRA) (44
U.S.C. 3501-3521; 5 CFR part 1320 Appendix A.1), the Board reviewed the
final rulemaking under the authority delegated to the Board by the
Office of Management and Budget (OMB). The collection of information
that is required by this final rulemaking is found in 12 CFR part 202.
In addition, as permitted by the PRA, the Board will extend for three
years the current recordkeeping and disclosure requirements in
connection with Regulation B. The Board may not conduct or sponsor, and
an organization is not required to respond to, this information
collection unless it displays a currently valid OMB control number. The
OMB control number is 7100-0201.
Section 703(a)(1) of the Equal Credit Opportunity Act (15 U.S.C.
1691b(a)(1)) authorizes the Board to issue regulations
[[Page 41598]]
to carry out the provisions of the Act. The purpose of the Act is to
ensure that credit is made available to all creditworthy customers
without discrimination on the basis of race, color, religion, national
origin, sex, marital status, age (provided the applicant has the
capacity to contract), receipt of public assistance income, or the fact
that the applicant has in good faith exercised any right under the
Consumer Credit Protection Act (15 U.S.C. 1600 et seq.). This
information collection is mandatory.
Regulation B applies to all types of creditors, not just State
member banks. However, under the PRA, the Board accounts for the burden
of the paperwork associated with the regulation only for entities that
are supervised by the Board. Appendix A of Regulation B defines these
creditors as State member banks, branches and agencies of foreign banks
(other than federal branches, federal agencies, and insured state
branches of foreign banks), commercial lending companies owned or
controlled by foreign banks, and organizations operating under section
25 or 25A of the Federal Reserve Act. Other federal agencies account
for the paperwork burden for the institutions they supervise. Creditors
are required to retain records for 12 to 25 months as evidence of
compliance.
As discussed above, on March 15, 2011, the Board published in the
Federal Register a notice of proposed rulemaking that is consistent
with new content requirements in section 615(a) of the FCRA that were
added by section 1100F of the Dodd-Frank Act. 76 FR 13896. The PRA
comment period expired on May 16, 2011.
In the proposal, the Board estimated that respondents potentially
affected by the additional notice would take, on average, 16 hours (2
business days) to update their systems and modify model notices to
comply with the proposed requirements. The Board recognized that the
amount of time needed for any particular creditor subject to the
proposed requirements may be higher or lower, but believed this average
figure was a reasonable estimate.
Several industry commenters believed that the Board underestimated
the compliance burden of the proposed rule. These commenters asserted
that compliance would require between 2 weeks and 8,000 hours.
Based on these comments, the Board is inclined to agree that some
additional time beyond 16 hours may be needed. The Board, therefore,
has revised upward its prior burden estimate. The Board believes that
32 hours (4 business days) is a reasonable estimate of the average
amount of time to modify existing database systems to incorporate these
new requirements. In addition, an industry commenter asked that the
Board clarify whether the Board proposed to extend current
recordkeeping requirements for 3 years, or to lengthen current
recordkeeping requirements. As explained in the proposed rule, the
Board is extending current recordkeeping and disclosure requirements
for 3 years.
Entities affected by this final rule are already familiar with the
existing adverse action provisions. It should not be overly burdensome
to persons using a credit score when making the decision requiring an
adverse action notice to add additional information to that notice. In
addition, the Board has provided model notices that should
significantly reduce the cost of compliance with the final rule.
B. Regulatory Flexibility Act
The Board prepared an initial regulatory flexibility analysis under
the Regulatory Flexibility Act (RFA) (5 U.S.C. 601 et seq.) in
connection with the proposed rule. The final rule covers certain banks,
other depository institutions, and non-bank entities that take adverse
action against consumers. The Small Business Administration (SBA)
establishes size standards that define which entities are small
businesses for purposes of the RFA.\4\ The size standard to be
considered a small business is: $175 million or less in assets for
banks and other depository institutions; and $7 million or less in
annual revenues for the majority of non-bank entities that are likely
to be subject to the final rule. Under section 605(b) of the RFA, 5
U.S.C. 605(b), the regulatory flexibility analysis otherwise required
under section 604 of the RFA is not required if an agency certifies,
along with a statement providing the factual basis for such
certification, that the final rule will not have a significant economic
impact on a substantial number of small entities. The Board hereby
certifies that the final rule will not have a significant economic
impact on a substantial number of small business entities. The Board
recognizes that the final rule will affect some small business
entities; however the Board does not expect that a substantial number
of small businesses will be affected or that the final rule will have a
significant economic impact on them, particularly in light of the
information already required to be disclosed under section 615(a) of
the FCRA. Nonetheless, the Board has decided to publish a final
regulatory flexibility analysis with the final rule and has prepared
the following analysis:
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\4\ U.S. Small Business Administration, Table of Small Business
Size Standards Matched to North American Industry Classification
System Codes, available at https://www.sba.gov/idc/groups/public/documents/sba_homepage/serv_sstd_tablepdf.pdf.
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1. Reasons for the Final Rule
Section 1100F of the Dodd-Frank Act amends section 615(a) of the
FCRA to require persons to disclose a credit score and information
relating to that credit score in adverse action notices when the person
uses a credit score in taking adverse action. Specifically, a person
must disclose, in addition to the information currently required by
section 615(a) of the FCRA: (1) A numerical credit score used in making
the credit decision; (2) the range of possible scores under the model
used; (3) up to four key factors that adversely affected the consumer's
credit score (or up to five factors if the number of inquiries made
with respect to that consumer report is a key factor); (4) the date on
which the credit score was created; and (5) the name of the person or
entity that provided the credit score. The effective date of these
amendments is July 21, 2011.
Certain model notices in Regulation B include the content required
by both the ECOA and the FCRA adverse action provisions, so that
creditors can use the model notices to comply with t