Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 41280-41281 [2011-17553]

Download as PDF 41280 Federal Register / Vol. 76, No. 134 / Wednesday, July 13, 2011 / Notices Written comments and suggestions from the public and affected agencies should address one or more of the following four points: (1) Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) Evaluate the accuracy of the agencies estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. mstockstill on DSK4VPTVN1PROD with NOTICES Overview of This Information Collection (1) Type of Information Collection: Revision of a currently approved information collection. (2) Title of the Form/Collection: Memorandum of Understanding to Participate in the Basic Pilot Employment Eligibility Program; Verify Employment Eligibility Status. (3) Agency form number, if any, and the applicable component of the Department of Homeland Security sponsoring the collection: No Agency Form Number; File OMB–18. U.S. Citizenship and Immigration Services. (4) Affected public who will be asked or required to respond, as well as a brief abstract: Primary: Business or other for profit. The Basic Pilot Program allows employers to electronically verify the employment eligibility status of newly hired employees. (5) An estimate of the total number of respondents and the amount of time estimated for an average respondent to respond: 125,015 completing the MOU at 17 responses at .86 (52 minutes) per response; 521,134 employers registering to participate in the program at 2.26 (2 hours and 15 minutes) per response; 3,333 requiring ID/IQ modification at (2) hours per response; 4,094,955 initial queries at .12 (7 minutes) per response; 195,329 secondary queries at 1.94 (1 hour and 56 minutes) per response. (6) An estimate of the total public burden (in hours) associated with the collection: 3,882,482 annual burden hours. VerDate Mar<15>2010 17:36 Jul 12, 2011 Jkt 223001 If you need a copy of the supporting statement, please visit the Web site at: http://www.regulations.gov/. We may also be contacted at: USCIS, Regulatory Products Division, Office of the Executive Secretariat, 20 Massachusetts Avenue, NW., Washington, DC 20529–2020, Telephone number 202–272–8377. Dated: July 7, 2011. Sunday Aigbe, Chief, Regulatory Products Division, Office of the Executive Secretariat, U.S. Citizenship and Immigration Services, Department of Homeland Security. [FR Doc. 2011–17546 Filed 7–12–11; 8:45 am] BILLING CODE 9111–97–P DEPARTMENT OF HOMELAND SECURITY Citizenship and Immigration Services Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery U.S. Citizenship and Immigration Services, DHS. ACTION: 30-Day notice of submission of information collection approval from the Office of Management and Budget and request for comments. AGENCY: As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, the Department of Homeland Security, U.S. Citizenship and Immigration Services will be submitting a Generic Information Collection Request (Generic ICR): ‘‘Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery ’’ to OMB for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et seq.). DATES: The Office of Management and Budget (OMB) published a 60-day notice in the Federal Register on December 22, 2011, at 75 FR 80542, allowing for a 60-day public comment period. USCIS/DHS did not receive any comments for this information collection. The purpose of this notice is to allow an additional 30 days for public comments. Comments must be submitted August 12, 2011. ADDRESSES: Written comments and/or suggestions regarding the item(s) contained in this notice, especially regarding the estimated public burden and associated response time, should be directed to the Department of Homeland Security (DHS), and to the Office of SUMMARY: PO 00000 Frm 00095 Fmt 4703 Sfmt 4703 Management and Budget (OMB) USCIS Desk Officer. Comments may be submitted to: USCIS, Chief, Regulatory Products Division, Office of the Executive Secretariat, 20 Massachusetts Avenue NW., Washington, DC 20529– 2020. Comments may also be submitted to DHS via facsimile to 202–272–0997 or via e-mail at USCISFRComment@dhs.gov and to the OMB USCIS Desk Officer via facsimile at 202–395–5806 or via e-mail at oira_submission@omb.eop.gov. When submitting comments by e-mail please make sure to add ‘‘Generic Clearance’’ in the subject box. FOR FURTHER INFORMATION CONTACT: Sunday Aigbe, Chief, Regulatory Products Division, Office of the Executive Secretariat, U.S. Citizenship and Immigration Services, Department of Homeland Security, 20 Massachusetts Avenue, NW., Washington, DC 20529– 2020, telephone 202–272–8380. SUPPLEMENTARY INFORMATION: Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. Abstract: The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: the target population to which E:\FR\FM\13JYN1.SGM 13JYN1 Federal Register / Vol. 76, No. 134 / Wednesday, July 13, 2011 / Notices mstockstill on DSK4VPTVN1PROD with NOTICES generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. Below we provide The Department of Homeland Security, U.S. Citizenship and Immigration Services (USCIS) projected average estimates for the next three years: Current Actions: New collection of information. Type of Review: New collection. Affected Public: Individuals and households, businesses and organizations. Average Expected Annual Number of activities: One. Amount of time estimated for an average respondent to respond: Customer Satisfaction Survey: 15,000 Respondents × (.50) 30 minutes per response. An estimate of the total public burden (in hours) associated with the collection: 7,500 annual burden hours. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid Office of Management and Budget control number. If you need a copy of the information collection instrument, please visit the Web site at: http://www.regulations. gov/. We may also be contacted at: USCIS, Regulatory Products Division, 20 Massachusetts Avenue, NW., Washington, DC 20529–2020, Telephone number 202–272–8377. Dated: July 7, 2011. Sunday Aigbe, Chief, Regulatory Products Division, U.S. Citizenship and Immigration Services, Department of Homeland Security. [FR Doc. 2011–17553 Filed 7–12–11; 8:45 am] BILLING CODE 9111–97–P VerDate Mar<15>2010 17:43 Jul 12, 2011 Jkt 223001 DEPARTMENT OF HOMELAND SECURITY U.S. Citizenship and Immigration Services Agency Information Collection Activities: Supplement A to Form I–539; Extension of an Existing Information Collection: Comment Request 30-Day Notice of Information Collection Under Review: Supplement A to Form I–539 (Filing Instructions for V Nonimmigrant Status Applicants). ACTION: The Department of Homeland Security, U.S. Citizenship and Immigration Services (USCIS) will be submitting the following information collection request to the Office of Management and Budget (OMB) for review and clearance in accordance with the Paperwork Reduction Act of 1995. The information collection was previously published in the Federal Register on April 28, 2011 at 76 FR 23833, allowing for a 60-day public comment period. USCIS did not receive any comments. The purpose of this notice is to allow an additional 30 days for public comments. Comments are encouraged and will be accepted until August 12, 2011. This process is conducted in accordance with 5 CFR 1320.10. Written comments and/or suggestions regarding the item(s) contained in this notice, especially regarding the estimated public burden and associated response time, should be directed to the Department of Homeland Security (DHS), and to the Office of Management and Budget (OMB) USCIS Desk Officer. Comments may be submitted to: USCIS, Chief, Regulatory Products Division, Office of the Executive Secretariat, 20 Massachusetts Avenue, NW., Washington, DC 20529–2020. Comments may also be submitted to DHS via facsimile to 202–272–8352 or via e-mail at USCISFRComment@dhs.gov, and to the OMB USCIS Desk Officer via facsimile at 202–395–5806 or via e-mail at oira_submission@omb.eop.gov. When submitting comments by e-mail please make sure to add OMB Control Number 1615–0004 in the subject box. Written comments and suggestions from the public and affected agencies should address one or more of the following four points: (1) Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; PO 00000 Frm 00096 Fmt 4703 Sfmt 4703 41281 (2) Evaluate the accuracy of the agencies estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Overview of This Information Collection (1) Type of Information Collection: Extension of a currently approved collection. (2) Title of the Form/Collection: Supplement A to Form I–539 (Filing Instructions for V Nonimmigrant Status Applicants). (3) Agency form number, if any, and the applicable component of the Department of Homeland Security sponsoring the collection: Supplement A to Form I–539. U.S. Citizenship and Immigration Services. (4) Affected public who will be asked or required to respond, as well as a brief abstract: Primary: Individuals or Households. This form will be used for nonimmigrants to apply for an extension of stay, for a change to another nonimmigrant classification, or for obtaining V nonimmigrant classification. (5) An estimate of the total number of respondents and the amount of time estimated for an average respondent to respond: 200 responses at 30 minutes (.50 hours) per response. An estimate of the total public burden (in hours) associated with the collection: 100 annual burden hours. If you need a copy of the information collection instrument, please visit the Web site at: http://www.regulations. gov/. We may also be contacted at: USCIS, Regulatory Products Division, Office of the Executive Secretariat, 20 Massachusetts Avenue, NW., Washington, DC 20529–2020, Telephone number 202–272–8377. Dated: July 7, 2011. Sunday Aigbe, Chief, Regulatory Products Division, Office of the Executive Secretariat, U.S. Citizenship and Immigration Services, Department of Homeland Security. [FR Doc. 2011–17550 Filed 7–12–11; 8:45 am] BILLING CODE 9111–97–P E:\FR\FM\13JYN1.SGM 13JYN1

Agencies

[Federal Register Volume 76, Number 134 (Wednesday, July 13, 2011)]
[Notices]
[Pages 41280-41281]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-17553]


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DEPARTMENT OF HOMELAND SECURITY

Citizenship and Immigration Services


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: U.S. Citizenship and Immigration Services, DHS.

ACTION: 30-Day notice of submission of information collection approval 
from the Office of Management and Budget and request for comments.

-----------------------------------------------------------------------

SUMMARY: As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, the 
Department of Homeland Security, U.S. Citizenship and Immigration 
Services will be submitting a Generic Information Collection Request 
(Generic ICR): ``Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery '' to OMB for approval under the 
Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et seq.).

DATES: The Office of Management and Budget (OMB) published a 60-day 
notice in the Federal Register on December 22, 2011, at 75 FR 80542, 
allowing for a 60-day public comment period. USCIS/DHS did not receive 
any comments for this information collection. The purpose of this 
notice is to allow an additional 30 days for public comments. Comments 
must be submitted August 12, 2011.

ADDRESSES: Written comments and/or suggestions regarding the item(s) 
contained in this notice, especially regarding the estimated public 
burden and associated response time, should be directed to the 
Department of Homeland Security (DHS), and to the Office of Management 
and Budget (OMB) USCIS Desk Officer. Comments may be submitted to: 
USCIS, Chief, Regulatory Products Division, Office of the Executive 
Secretariat, 20 Massachusetts Avenue NW., Washington, DC 20529-2020. 
Comments may also be submitted to DHS via facsimile to 202-272-0997 or 
via e-mail at USCISFRComment@dhs.gov and to the OMB USCIS Desk Officer 
via facsimile at 202-395-5806 or via e-mail at oira_submission@omb.eop.gov. When submitting comments by e-mail please make 
sure to add ``Generic Clearance'' in the subject box.

FOR FURTHER INFORMATION CONTACT: Sunday Aigbe, Chief, Regulatory 
Products Division, Office of the Executive Secretariat, U.S. 
Citizenship and Immigration Services, Department of Homeland Security, 
20 Massachusetts Avenue, NW., Washington, DC 20529-2020, telephone 202-
272-8380.

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: the target 
population to which

[[Page 41281]]

generalizations will be made, the sampling frame, the sample design 
(including stratification and clustering), the precision requirements 
or power calculations that justify the proposed sample size, the 
expected response rate, methods for assessing potential non-response 
bias, the protocols for data collection, and any testing procedures 
that were or will be undertaken prior fielding the study. Depending on 
the degree of influence the results are likely to have, such 
collections may still be eligible for submission for other generic 
mechanisms that are designed to yield quantitative results.
    Below we provide The Department of Homeland Security, U.S. 
Citizenship and Immigration Services (USCIS) projected average 
estimates for the next three years:
    Current Actions: New collection of information.
    Type of Review: New collection.
    Affected Public: Individuals and households, businesses and 
organizations.
    Average Expected Annual Number of activities: One.
    Amount of time estimated for an average respondent to respond: 
Customer Satisfaction Survey: 15,000 Respondents x (.50) 30 minutes per 
response.
    An estimate of the total public burden (in hours) associated with 
the collection: 7,500 annual burden hours.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid Office of Management and Budget control number.
    If you need a copy of the information collection instrument, please 
visit the Web site at: http://www.regulations.gov/ gov/.
    We may also be contacted at: USCIS, Regulatory Products Division, 
20 Massachusetts Avenue, NW., Washington, DC 20529-2020, Telephone 
number 202-272-8377.

    Dated: July 7, 2011.
Sunday Aigbe,
Chief, Regulatory Products Division, U.S. Citizenship and Immigration 
Services, Department of Homeland Security.
[FR Doc. 2011-17553 Filed 7-12-11; 8:45 am]
BILLING CODE 9111-97-P